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Karey Williams | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of North Sarasota
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
A weekly rate would help us locals.
Jeremy WayneGreat job
Jose Perez ColonSecond time at this location - both experiences included professional courteous well trained staff.
Charles StoneLocation is convenient near SRQ airport and facility is clean and well lit. Alarm system works well for knowing timeline of coming and going with entry card swipe. This place is run well and I have seen very low turnover of personell here in the year plus I have been a customer. Great work to all involved they just do their jobs and get it done.
john peirano | Overall Experiencevery friendly and professional service
Adam MerchelThe woman who checked me in was exceptional. Came across as truly interested in the experience renting through UHAUL. Very professional and knowledgeable.
Charles StoneHad a pleasant experience from start to finish. Thank you!
Hector Justiniano | Overall ExperienceAll employees were kind and courteous store was Well maintained
Ricky HalbrookClean, great location, personnel, respectful, and quick service to get the job done.
Marvin PawlowskiThe truck fuel tank was empty on pick up. There was a lack of coordination between the two U-Haul representatives.
Donald BauerKelly is amazing Great staff Great experience!
cheryl forberg | Overall ExperienceLet customers know that the ordered part is on hand for the appt.
lawrece martynThe entire process was spot on. Communication was great and friendly.
TRAVIS WESTCecil was very kind and professional
David Haley | Overall ExperienceThe delivery/pickup driver was friendly and placed the container in the correct location. She gets 5 Stars. The person who answered the phone at the location (not the 800#) did not speak clearly and was hard to understand. Please ask them to speak their name louder and clearly when greeting customers.
Doug ZimmermanVery professional prompt and also very grateful for the fact that they gave us a military discount that k you for supporting our troops will definitely recommend you guys to all .☆☆☆☆☆☆☆☆☆☆
gilberto rivera | First ImpressionsTrailer not waterproof. Contents wet
Joseph ContornoI wasn’t satisfied with the storage I had at first and this location gave me the storage I wanted at the last minute.
Pamela Garvin | First ImpressionsUHaul is a great service and Greta American Company, after being left stranded by Good Greek movers who canceled the night before our move ! U Haul saved the day with trucks supplies and a great crew of guys from M+1 movers. I can't say enough good things about U haul ... and how horrible Good Greek Movers are !
STUART CAMPBELLThe truck had a strong beer, visit or a combination of 2 smell in inside but tolerable, it must have been extremely strong for me to smell it and be repulsed since I have a weak since of smell after the vivid wave of lock down changed the world forever!
irena starckmenAs always, Kelly and Buddy, take great care of us. It is always a pleasure to do business at their location.
Matthew NadaThey were prompt,polite,helpful.
Randy DavenportNone of the employees appeared happy to be there with two arguing in my presence. I had a one-day rental of the trailer. When I returned the same day, the employee working returns was in a heated argument with someone returning a pickup truck over the purchase of gasoline. The customer eventually drove off with the truck. The yard employee walked over to me and angry mood, then detached my trailer. He then advised me that I could leave. No expected customer service or courtesy at all with any of these employees. A few days later I received a phone call asking me when I was planning on returning the trailer. Over two days and more than four phone calls I was able to convince them that the trailer was returned on the same day. However, they billed me for four days! More calls with the local manager refusing to speak with me ( requested twice ). Finally the four day bill forever hundred dollars was removed and the correct withdrawals made. There was no apology or compensation for all the time that went into fixing your mistake. Michael Fisher
Michael FisherThey overcharged me. That was not nice at all.
Claudia SilvaKeep doing a good job!
Ray RodriguezPricing is confusing. When inquiring I was asking for price from Florida to Wisconsin and given a price. Once the box was delivered I was getting emails for charges for each step of the process which totalled more than the quote I was given. The charge should have been bundled and all the separate charges done behind the scenes.
Cindy OsieckiExcelente servicio al cliente por el customer service que me atendió.
Carlos WilsonWash the trucks & vans . The interiors of the vans have been abused by tradesmen !
roger ButlerSmooth as silk. Made an appointment, they were ready took no time to install and I’m on my way. Very satisfied customer
Alan LondonThe truck was mostly clean. People friendly. Easy in and out process. Truck seats old and mushy. Steering was loose and trouble some to drive on highway.
Robert StiffWould advise the use of these containers when moving.
Rosemary YorkPricing for the units could be averaged by other storage facilities in the area…a little pricey.
Stephanie Coachman-Williams | Overall ExperienceShould not give out vehicles with near. empty gas
Kenton SchreckThe service is outstanding. It was fast and easy. I don’t think that you need to improve anything.
Laura PortoWe were very impressed with out Ubox rental process. Everything went smoothly from start to finish.
TIMOTHY CONRADEverything went well. No problems
Jim CassaniA big shout out to Kelly! He took care of us and helped out with our u box delivery. Thanks for all the help!
Jonathan ThompsonThe staff in this location is wonderful. The overall building layout works pretty well, very organized and clean. Pickup truck was clean and in great condition. Will 100% recommend.
DANIEL PIERRALgreat service. i would have stored with uhaul but prices were much higher than most other storage facilities
Ilona MillmanThere was a problem with the tag light falling out and I noted it to the receiving staff.
ANTHONY NOURSEIf we are moving large items locally or even out of state, we will always go to this location. They are knowledgeable, professional, kind and every time their vehicles and trailers are clean and well maintained. Thank you for all you do!
Andrea Rowegood friendly service. good scheduling. hitch install completed quickly. good price.
LARRY ABRAMSClean van
Adrianne ThomasThe return was horrible. I brought the 5x9 trailer to the I-haul near my house. The women there told me they can not take it back I had to go 45 minutes one way to another uhaul facility to drop it off
Matthew BaialardoGreat place!
Lynn Marentette | Online Move InGreat check in pull thru facility. Was unhooked in minutes and checked in and cleared. Thank you.
Mark ShroutNothing
James MitchellI am so very pleased with my entire UHaul experience! Everyone I spoke or interacted with was helpful, friendly and knowledgeable. I have already recommended your services to others and will continue to do so - ThankYou!
Linda JensenI was a little late for a one day reservation even though I booked for two days. The guy who checked in the trailer assured me he would charge the one day. When I received my receipt it was for the full two days. I'm not a fan of people who lie.
Thomas PottsOutstanding customer service. Jim took care of hooking the trailer to my jeep. Buddy was awesome taking care of my paperwork he also went above and beyond to help me put a clothes rack together I couldn't figure out..now thats customer service. I will definitely be back on my next move.
Sheila MoncadaVery courteous and professional and also convenient when I head to change the dates. Thank you.
dante dicioccioTruck did not have AC so it should not have been on the lot.
Brianna BellThis is a great location
Joe Ruggiero | Overall ExperienceExcellent experience
keith maxwellNothing perfect
Gary RomigLocation had plenty of equipment, was clean, efficient processing to check out, and the rep helped me hook the equipment up and finalize the process. As part of the rental, I had a bubble in the tire, replaced it instead of blowing and being stuck on the side of the road the day after Xmas, huge traffic, but when turning it into the delivery location, they took a picture of the receipt and compensated me for 100% of the trailer tire cost great Customer service. Thought I'd have to fight more for reimbursement.
Thomas KimballI sat there waiting because the sign says someone will come out but no one did. I walk into the store and some guy says I need to meet them outside. The reason I went in is because no one came out!!! Never again!!!
Pete ElroyDid not like the way that they raise my rates every month and didn’t tell me started at 186 and went up to 207 so was not happy about that I need to be more communication and just not satisfied with that and that’s why I pulled everything out
boonie lee | Overall ExperienceExcellent experience
John Smith | Overall ExperienceWe lost our key. An employee helped us get into our unit.
Joanne Fowler | Overall ExperienceHave used the facility a couple of times. Very professional and helpful.
John Agramonte | Overall ExperienceThecwhole staff was very friendly, standing out site Manager, wonderful with customers, very profesional, Facilities very Tidy & services very well organized, little waiting service time, very supportive on onboarding facilities & equipment. Thanks Kelly Mcnitt
IVAN LOPEZ | Overall ExperienceNo matter what I been thought it differs that nobody in that business have no patient and what so important to give away people's value stuff that so bogus what if I want to Thank you being patient give you a gift as a reward more than low price as a best rewards a Thank You mail as a God gift more than prices um, I appreciate it and I hate people have no patient God don't appreciate it and 2 thumb down. Yall have nice day decue up
Elizabeth Ballard | Overall ExperienceCould not have been more friendly or helpful, great experience
John Smith | First ImpressionsGreat facility. Clean and the staff is super helpful.
Todd Zegras | Overall ExperienceEverything was amazing, just wish there had been 24 hour access without having to call.
seth winkel | Overall ExperienceThe storage facility isn’t 24 hours and closes pretty early to not have access to my things
Tamara Thompson | Overall ExperienceGreat clean and excellent staff
Joseph Fenimore | Overall ExperiencePerfect location and clean
karin johnson | Overall ExperienceThe bugs could’ve been under control a little better. It’s a little cockroaches were pretty bad.
William Cantalamessa | Overall ExperienceVery happy with rental. Only negative was the ability to call and talk with someone at the facility ... always rolled to call center.
Bruce Zerkle | Overall ExperienceVery secured and very clean environment
Patrick maurice | Overall ExperienceMr Kelly, Marques, and their whole team have been absolutely wonderful to our little family. The facility is well lit and air conditioned well.
mandy SCHULTZ | Overall ExperienceThe owner of the location was very rude and dismissive when I ask questions regarding the unit. Very unnecessary to say the least. I will definitely make sure NOT to recommend this location too anyone. We all should be treated with respect and show alittle bit of professionalism!!! Very disappointed in all levels during multiple enaction with the owner!!!
TARA COLEMAN | Overall ExperiencePerfect experience. I’ll be back if needed.
Bill Eader | Overall ExperienceI was supposed to get a free month but did not. Everything else was great.
Alice Hachee | Overall ExperienceThere was two young men working on Monday the 27th that we courteous, kind, and extremely helpful.
Michael Kelley | First ImpressionsGuys were always helpful with any questions and help with my lock once , def recommend these guys ,
Virginia Stump | Overall ExperienceNick and TJ did an exceptional job moving my things into storage. Handled with care and made everything fit perfectly. They were extremely professional and efficient!
Brahm Sara | First ImpressionsThis place is super clean. The staff is friendly and helpful.
Matthew Jensen | First ImpressionsGreat staff. Friendly, helpful and supportive.
Courtney Newcomb | Overall ExperienceAs always you are head and shoulders above the competition!
PAUL EASTMAN | Overall ExperienceThe facility seems nice enough but I never even got to use it. It says on the website 24x7 and extended hours access but this wasn't the case. Nobody told me even once after speaking to three schedulers who were clearly aware of my drop off time for the truck that I would be using the same location for my free month of storage. I work night shift so im up usually from about 7pm until roughly 11am. So I was pretty annoyed to have a rental by the mile uhaul and show up to unload everything during my move only to find out I can't access my storage unit because it's midnight and my truck needs to be returned in two hours. So I had to find a storage unit that was available for move in that lat e at night and pay for it. Xpress storage was great, affordable, secure, and entirely self service.
Dominic Lentini | Overall ExperienceI am sorry to say I left because i was paying extra for night access and when followed in by a person who didnt slide access card, then threw a fit because I asked to slide card for my safety, the manager did nothing to protect my safety. Kelly McKnitt, response was poor as a manager and unsafe. I will not use Uhaul again for storage at this facility untill new managers exist. Very dangerous be careful if you store here
Cynthia Kenner-Brower | Overall ExperienceOffice staff are amazing!!! Thank you for all of your help! Location, access, customer service are all 5 star worthy :)
Jennifer Clark | Overall ExperienceN/a
christina dawkins | First ImpressionsClean, well-lit, and very accommodating staff!
Frank Lavey | Overall ExperienceVery neat and clean, friendly management
Randall Sellers | First ImpressionsI don’t know what your policy is but since I was paid until the 26th of the month you might have refunded part of the rent. Overall it was a good experience
teresa wofe | Overall ExperienceOnly one grumpy of man that works there that I normally avoid. He is kind rude!
Kathy Cook | Overall ExperienceVery friendly and helpful lady helped me check out. Really appreciated that.
Brian Schultz | Overall ExperienceWe were very happy with everyone. The storage area was always very clean and safe!!
Oliver Small | Overall ExperienceWould definitely recommend this location. Great location, facility is kept in clean and orderly fashion, and the staff is accessible and helpful.
Frank Shepherd | Overall ExperienceGreat place. Always clean and well maintained
Craig Phillips | Overall ExperienceAll the young people had ecellent service except an older guy name Buddy he has not a good attitude with me, very grumpy person to be at customer service.
Adriana Jacobson | Overall ExperienceVery Nice and helpful people
Adriana Jacobson | First ImpressionsTrailer we used performed perfectly. Thank you
Brian Schultz | First ImpressionsThe Team at Uhaul Sarasota were always professional, courteous, and helpful. I’ll be back.
Timothy Rinaldi | Overall ExperienceWe had a huge issue with the general manager Kerry McNitt. I am waiting on a refund of my October rent as I cleared out on 10/1 but tried to clear out on 9/30 but was not allowed due to GMs failure to use emergency equipment so we could Have access.
Sara Hemperley | Overall ExperienceStorage was broken into no help from the front office I truly believe the office staff did it if the place was secured and alarmed I will never use this storage again or any storage for this matter how I pay to have my stuff stolen SMH
Regina Carter | Overall ExperienceFriendly staff, very helpful and provided needed assistance when I asked. The facility was fully air-conditioned, with clean restrooms and plenty of carts to be used for moving your stuff in and around. Highly recommend this facility to anyone I know who is looking for an excellent storage place.
Jeremiah Lindsey | Overall ExperienceN/a
Princess Schultz | First ImpressionsVery friendly and helpful staff, with clean and accessible units. The hours are very convenient, matches hours that are useful. Thank you.
Jeremiah Lindsey | First ImpressionsThe two gentleman who helped us were extremely friendly helpful and “can do “! I really appreciated it.
David Kowalke | First ImpressionsNormal
Jonathan Wood | Online Move InU-haul has really improved since the last time I used U-haul storge great job!!!
JIMMIE CAMPBELL | First ImpressionsEl único problema que tienen en ese lugar es que no tienen personal para trabajar y el poco personal que tienen siempre están de malas o están cansados ya tienen con mucha lentitud y hay muchos Costumer o clientes esperando todo lo demás está perfecto me encantó el lugar gracias
Isabel Arenas | Overall ExperienceVery pleased with the whole U-Haul experience. We used the U-Boxes to move from Galveston,Texas to Sarasota, Florida selecting this location because they could accommodate the U-Boxes. From there, we moved into the Climate Controlled Storage and were completely satisfied. We downsized into one of the 2 units we had rented so we are still customers.
Frank Shepherd | Overall ExperienceEveryone is so nice and so helpful, would have liked a smaller space but took what they had available. Clean, spacious, perfect. Thank you for such good service
Kathleen Mlotok | First ImpressionsBeautiful clean facility. Nice people. Easy access.
Cynthia Kenner-Brower | First ImpressionsThe rental units were very clean and safe. However, upon arrival of a 20 hr drive the Rental unit that was confirmed and reserved for me was not available and they weren't sure why it was given to me. Fix that!
Robert Cavallo | First ImpressionsI have no friends.
Carl Burgess | First ImpressionsGreat staff. Very helpful.
CHRISTINE UECKER | Overall ExperienceThe air freshener in bathroom is over powering and stinks. A homeless guy on several occasions was trying to sell his stuff or ask for money from people there. Staff is great and facilities have great carts and it’s kept clean
JODI DELANEY | Overall Experiencenice facility, directional map to unit was useful. they need a sign at front door to office so people can see where to go inside to do business. All staff were very polite and helpful.
Sharon Jones | First ImpressionsEverything was great! Very secure and clean. Storage areas are like Ft. Knox.
Kent Unruh | Overall ExperienceThe staff was helpful and friendly. Excellent physical facility. I was very pleased with all aspects of my 6 month rental experience.
mark kaufman | Overall ExperienceVery thorough and efficient.
Constance Hanninen | First ImpressionsGreat experience in storing my household goods. The only negative would be the lack of enough employees to work the customer service counter, which is a problem at all Uhaul locations.
michael lunk | Overall ExperienceVery kind and courteous staff. Very easy process.
Lydia Butler | First ImpressionsStaff was courteous, knowledgeable, efficient & professional. Excellent facility with well-trained staff. I highly recommend!
John Miller | First ImpressionsI have had some bad experiences with past rentals and yours has been the best experience of a short term rental so far. Another plus is that it is just 2 miles from our home. I store documents, antiques, instruments etc, during hurricane season since we live near coast and in a flood zone. Items are irreplaceable so I feel safer that way. Thanks for a good storage experience.
Larry Kramer | Overall ExperienceGreat service! Thank you!
Margarita Gonzalez | Overall ExperienceNice clean storage place
james wink | First ImpressionsFriendly staff and accommodating. Very clean storage units !
John Barrett | First ImpressionsEasy In/Easy Out, never an issue and very convenient. On-site folks were always helpful.
James Early | Overall ExperienceGreat job
Viet Hoang | First ImpressionsGreat experience
Kenneth Allen | First ImpressionsThe guy working the front desk named buddy extremely rude an confrontational made my experience horrible he wasn’t knowledgeable at all he was tellin me an other people that they didn’t have rentals when they really did online
Joseph Marich | Overall ExperienceGreat job guys! Thanks!!!
Patricia Pufall | Overall ExperienceThe staff was great, always trying to help me to see if I needed anything. I wish you had more employees like them.
Christopher Everhart | First ImpressionsExcellent experience.
Heather Vail | First ImpressionsI booked for a climate controlled 1st floor unit however they did not have it. Not to happy about having to utilize an elevator to go to the 2nd floor.
PATRICK BERRY | First ImpressionsVery good customer service and very helpful workers.
Calota WARD | Overall ExperienceHay muchas unidades q impiden el accesso ala yarda, procurator tener mas espacio
JAVIER AMBRIZ | First ImpressionsFolks/team at this U-Haul facility were great, courteous and most helpful. Bud, in particular, checked us in, gave a tour of facility, hours operational and assisted with storage access.
James Early | First ImpressionsVery happy
karin johnson | First ImpressionsThey to care of our needs.
NAOMI FRANCES LONGORIA | First ImpressionsThe only complaint would be there’s only 1 entrance for all to get in and everyone seems to clog the entrance with cars and uhaul trucks that it’s hard to move in and out during a very hot Saturday — but facility is clean safe and employees very friendly and hard working- thanks
Gillian Thomas | Overall ExperienceMarkus was so nice and helped us so many times! You have a great guy there!!
Patricia Pufall | First ImpressionsCody and his fellow associate were most helpful when I personally confirmed my storage unit on site and asked questions. I had just driven down from PA and Cody took a quick moment to research some extended stay hotels since I asked if he was familiar with any. He and his actions exuded customer service, he took the extra step to drive home that he wasn't just there to push paperwork/make an up sale for the store/U-Haul. Thank you Cody for a warm welcome and helpful sigh of happy relief!
Elyse Sunseri | First ImpressionsCustomer service representative was excellent.
Calota WARD | First ImpressionsNice, clean and cool units with plenty of carts and a huge elevator for large items. Thanks for everything Uhaul. Especially the free month we qualified for with truck rental.
Brian Galford | First ImpressionsThe storage facility is a nice addition to your rental fleet. Impressed with the design for convenience and accessibility. Rates are fairly competitive
ROCKY CRITTENDEN | First ImpressionsThe only reason I didn’t give 5 stars is because there are not enough moving carts to transport cargo back and forth to unit and truck .. but if more of those were there it would be 5 stars all day -
Gillian Thomas | First ImpressionsThanks to the guys that helped us. Made it a lot easier than I thought it would be. Very nice and helpful.
JOHN FAZIO | First ImpressionsThe young man at the front desk yesterday was lovely, as was Mr. McNitt; however, a man who I assume was the shift manager yesterday afternoon (07/05/21) behaved atrociously. We were planning on staying with you until October, but because of how he treated my fiance we will now be moving elsewhere by the end of the month. I will be following up with an email to corporate, which you will be CC'd on.
Gabriela Berrios | First ImpressionsExcellent service.
Chuck Kelley | First ImpressionsI have never encountered nastier people in my life. Each time I called the uhaul person could not have been more rude. I know one woman’s name was Carole. Unhelpful. Rude. Nasty. All. I will go out of my way to discourage everyone I know not to use uhaul.
Edwin Rivera | First ImpressionsIt was great till the door on the trailer fell off, it seemed the weld did not hold. Fortunately it fell off when we offloaded our belongings in the U-Haul facility.
MARK CARRAGHER | First ImpressionsGreat experience!
John Purse | Overall ExperienceVery helpful staff accommodating me on my truck return and storage wheb U-Haul moving help contractor did not show up.
Sara Pickup | First ImpressionsMy only problem was you could never get anyone on the phone. Not just at this location but ANY location.
RONIE ASHLEY | Overall ExperienceThe guys at this location are great. I'd still be with them if I didn't live so far away.
Jennifer Baez | Overall ExperienceNICE PEOPLE
James Rusher | Overall ExperienceStaff was very friendly and helpful for our move here to Florida. Very pleased.
Brian Benzio | First ImpressionsVery helpful staff. Facility is clean, and conveniently located.
Gregory Parris | First ImpressionsThe staff was very helpful and professional, very clean unit and easy to get things in and out.
kim reynolds | Overall ExperienceWas a great experience
don still | First ImpressionsNice service received from them
Moises Sumoza | First ImpressionsHelpful staff and clean facility.
Mark Terman | First Impressionsstaff very helpful and polite
Nancy Oconnor | Overall ExperienceThis location would not release my delivery/UBox to the moving company I hired due to a personal matter between uhaul & the moving company. I had to drive 25 min out of my way to release the UBox.
Devonna Christopher | Overall ExperienceDelivery staff went above & beyond to accommodate our needs. Very satisfied with Christy’s effort & ability to meet our needs.
Don Mutkala | Overall ExperienceManagement awesome people, broke key off in lock, and they gave me a new one to use. Thank You !
richard ewert | Overall ExperienceThank you for helping right before you closed
steve schou | Overall ExperienceNone of this survey had anything to do with the service provided. I used UBOX. The service was excellent.
Robert Novinskey | Overall ExperienceThe whole process was a bit frustrating/unorganized. I was told one thing on the phone and another in person. Never got a call to discuss delivery time, he called me when he was 18 minutes away.
Kristy Crawford | First ImpressionsI packed U-Boxes in Ohio and had them moved and stored in Sarasota for 5 months. When they were delivered to my new Florida home, I opened both boxes they were completely mold and bug free. Perfect!!!
Kathy Myers | Overall ExperienceVery pleased with the entire process utilizing the U-box system.
Tracey Dell | Overall ExperienceGreat
Karen Williams | Overall ExperienceThe experience was outstanding. Thank you Kelly and staff.
Steve SORANNO | Overall ExperienceAll personnel were courteous and willing to work with our schedule
leonard sullivan | Overall ExperienceWe rented a UBox container shipped to Florida. Communication was excellent with professional and courteous service.
Katherine Swan | Overall ExperienceGreat staff.
Paul Rose | Overall ExperienceU-Box made our move easy and inexpenive
john gregor | Overall ExperienceThe 50 something gentlemen at the desk was rude and hateful to speak to. Just asking for simple requests make you feel like you have to walk on eggshells. They need hospitality training.
margaret McKeon | Overall ExperienceHelpful and knowledgeable employees
Joseph Seifert | Overall ExperienceNone
Joseph Coyne | Overall ExperienceU-haul in general was below average. Outside agents were above average.
linda hohmann | Overall ExperienceVery easy experience. Would highly recommend them fir your move. Dropped it off when they said and picked it up when I called. So happy with the whole process.
Susan McDowell | Overall ExperienceI was never in their facility. I used a pod from U-haul. I was very happy with the service I was given. The people who delivered it were extremely helpful and careful when they emptied it.
Linda Uloth | Overall ExperienceEquipment and service were both very good. Overall, I highly recommend this U-Haul facility.
steve weiss | Overall ExperienceThey had no on available to operate a fork lift to retrieve my ubox in the time frame agreed upon.
Ashlee Kossakowski | Overall ExperienceMovingHelp system was HORRENDOUS! I was exceedingly frustrated with the chat, website, AND the phone support. I ended up spending well over FIVE HOURS with support trying to find my U-Boxes & unload.
John Winslow | Overall Experienceno comments
Charles Anders | Overall ExperienceI had two pods delivered there and when I went to pick up they had them on separate trailers instead of 1? poor planning had to wait 1 hr for them to move them
NICK NERI | Overall ExperienceI have never been in Sarasota. I have not rented anything from you company there!!!
Greg Vannoni | Overall ExperienceExcellent service by each of the staff. The staff went above and beyond to expedite access to our Uboxes, as well servicing our needs for a vehicle. Highly recommend this office and it’s staff.
david gentry | Overall ExperienceYou have not addressed my damage claim. I have sent two emails already !
Richard Maggio | Overall ExperienceThey don’t answer the phone and when they did was directed to the wrong person. Facility is inconvenient. Buddy is rude and short to the customers. Needs better management oversight.
BRIAN EMMONS | Overall ExperienceMore than I could afford 🤗
Denise Dobson | Overall Experienceeverything went just as it should have or better
GRANVILLE EBERWEIN | Overall ExperienceA+
greg moyer | Overall ExperienceAlways a great experience. I have used uhaul for the past 2 moves now and always have a great experience. Kelly was very helpful, patient and friendly. Keep up the wonderful work!
mark navarro | Overall ExperienceYour telephone answering service is woefully understaffed.
frank scaravaglione | Overall ExperienceAll we had the Sarasota Store do was to deliver our uBox. That transaction went as smooth as silk. Pam the driver couldn’t have done a better job. She was very helpful. She delivered the uBox on time.
julie stafford | Overall Experience