Customer Reviews for U-Haul Moving & Storage of North Lincoln

1,565 reviews

1930 Fletcher Ave   Lincoln, NE 68521
(West of 27th on Fletcher, near I-80 and 27th Street)

(402) 488-1930

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(402) 488-1930

1930 Fletcher Ave
Lincoln, NE 68521
(West of 27th on Fletcher, near I-80 and 27th Street)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everyone was extremely helpful and friendly.

Sarah Jarman 
Rating:
4.0

Customer did not leave a comment.

Christy Dugger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jonathan Cronk 
Rating:
5.0

The building and roosters are clean. The security is very good and the staff is outstanding. David Perez, the General Manager was great. Answered all the questions and got us set up. He’s also very good with people. This was a great find.

MICHAEL MURPHY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zachery Mclaughlin  |  First Impressions 
Rating:
2.0

My storage unit had had some things removed from it that were expensive that I could never retrieve again 55 inch television and antique toolbox with tools in it a bag that had expensive hair cutting shears and a case that had Clippers and trimmers in it I had called to see if we could look at the footage because I had not been there from March 1st to March 17th when I moved out and I was told that I was should just had insurance on my stuff well I think that the security part of my belongings being taken from the unit c25 should have been at least checked into and looked at the camera footage to at least help me out with police because I need to know who was in my storage and I'm sure that we would have been able to figure this out if I would have had cooperation for the footage on camera it shouldn't be that difficult to look at the camera footage from the dates that I had confirmed that I wasn't even in town to go to the storage unit what had happened was I sent the keys to my oldest daughter in the mail and when she got the letter it had been broken into and the keys were stolen to the lock for c25. I called the very day that my daughter got the envelope which was March 5th and was told that they couldn't change the lock for me because then that would make them liable for the contents of the storage unit which at this time if the storage unit would have been secured knowing that the keys were out there somewhere and somebody else's hands then I would not have lost my belongings. The police department has been notified there will be an investigation and I'm hoping that the footage from your cameras and your security system would show these items were taken and it was not me or anyone in my family. I'd never had a problem with the trucks that I've rented I never used the storage unit before and I do believe that I should have some cooperation with this before the police get involved the police are going to be asking for the footage and I'm hoping that the footage is found. I'm not happy I have lost a lot and I cannot retrieve those things financially.

Sue Mason salinas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andy Squitieri 
Rating:
4.0

Customer did not leave a comment.

GORDON KARELS 
Rating:
5.0

Customer did not leave a comment.

joni vonseggern  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

heriberto salinas 
Rating:
5.0

Our family always chooses UHaul for our moving needs. This location in particular, due to the efficiency and overall outstanding customer service.

Deanna Shafer 
Rating:
5.0

Great Customer Service

DAWN HARVEY 
Rating:
4.0

The lock on the box holding the key was difficult to open. The gentleman that received the vehicle on return was very helpful.

Jonathan Kroesche 
Rating:
5.0

Was sent out on a 3,000 mile round trip with trailer tires that were extremely cupped, with one tire showing belts. We made it to Florida and Uhaul replaced both tires. We should be compensated for a day due to trailer down time/travel delay caused but this.

Thomas Garvin 
Rating:
4.0

Customer did not leave a comment.

JERRY PARROTT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kylie Longwell 
Rating:
5.0

Customer did not leave a comment.

Patrick Roth 
Rating:
5.0

Best Uhaul location I have experienced. Staff is responsive and professional. Wont hesitate to recommend this location and use in the future. Keep up the good work.

John Els  |  Overall Experience 
Rating:
5.0

Staff was courteous and professional. Checking in and out was easy. Facility was clean, organized and well kept. Best Uhaul location I’ve ever been to. Highly recommend.

John Els 
Rating:
4.0

The truck had mud on the cab and on the side of the box. This was the only issue I had

TRACY GARDNER 
Rating:
5.0

Everything was perfect

Enes Sljivo 
Rating:
5.0

Staff was incredibly friendly. They helped me with my storage unit and provided clear directions to access it and checking in my uhaul trailer was effortless. I highly recommend this location.

TROY OLDHAM  |  First Impressions 
Rating:
3.0

Over all, my unit was exactly what I needed. My only complaints would be that the price jumped dramatically for me after more than five years of loyalty! The unit was very susceptible to dirt and duty debris .

DON GIEBELHAUS  |  Overall Experience 
Rating:
3.0

More employees would be faster service

JESUS MEZA 
Rating:
4.0

The directions they give you to find the key are wrong took me over an hour to find the key then I called the customer service and they hung up on me very rude

Elisabeth Griboski 
Rating:
5.0

Customer did not leave a comment.

Teresa Brandenburg 
Rating:
5.0

Customer did not leave a comment.

aubin kananga 
Rating:
4.0

Customer did not leave a comment.

Kwabena Mensah 
Rating:
5.0

Customer did not leave a comment.

Joshua Cathey 
Rating:
5.0

Customer did not leave a comment.

Samantha Gross  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Randall Miller  |  Overall Experience 
Rating:
5.0

From truck and trailer turn in to unloading and storing household goods the entire process went smooth and trouble free. Highly recommend this facility and would not hesitate to use in the future.

John Els  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jamin Thomas 
Rating:
5.0

The gentlemen were busy but were very helpful and kind. The process was smooth.

Melissa King  |  First Impressions 
Rating:
5.0

Have more communication with the people, were drop off the equipment it's really bad.

Jessy Lopez 
Rating:
5.0

Customer did not leave a comment.

Aretha Bowens  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

William Schriener  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon Hernandez 
Rating:
5.0

Customer did not leave a comment.

Michael hansen 
Rating:
5.0

Everything from the human side was fantastic. I found the website and app to be very unstable to use and it was frustrating/a lot of uncertainty alongside doing things over to get it booked online.

Nicole Hewitt 
Rating:
4.0

The windshield in the truck was very hard to see out of like there was a fog on the inside the windshield wipers were horrible this made moving in the rain very difficult. I've rented several trips from you guys and this truck may need to be serviced. It felt like it was struggling.

Marie Ray 
Rating:
5.0

Customer did not leave a comment.

Eric Ramsey 
Rating:
5.0

Customer did not leave a comment.

Luke Herink 
Rating:
5.0

The General Manager is extremely kind and welcoming. Very impressed with the facility and how he manages it.

ETHAN BERKEBILE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tarissa Batenhorst  |  Overall Experience 
Rating:
5.0

Nicely ran respect employees

Nick Zemartis  |  First Impressions 
Rating:
5.0

Only negative was there was less than a?1/4 tank of gas. Other than that, excellent service.

Lawrence Loucks 
Rating:
5.0

Customer did not leave a comment.

Gene Main 
Rating:
1.0

Fix your 10 foot trucks. Don't lie about the gas levels.

Ryan DOCKUM 
Rating:
5.0

Customer did not leave a comment.

Mary Blacketer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank hawkins  |  Overall Experience 
Rating:
5.0

Gentleman at the front was very helpful in helping me with my reservation. The app was giving me trouble and he quickly got my uhaul checked out to me. They even had it warming up for me when I arrived due to it being -11.

Dillon Shepard 
Rating:
5.0

The guy who helped me was very nice and helped me get the right vehicle!

Lisa Benes 
Rating:
5.0

Customer did not leave a comment.

Victoria Miller 
Rating:
5.0

Service was awesome! Very professional.

Tayl Perkins 
Rating:
5.0

Couldn’t get the lock open and needed assistance. The personnel was great!

Amy Bell 
Rating:
5.0

I wish that I could drop off the trailer wherever I wanted, without a fee or with a small, barely noticeable fee.

Tanner Clark 
Rating:
4.0

There was a wheel bearing on the trailer that was missing the outside dust hub cover and the bearings were open to the elements and lacking grease. While it never caused problems, however I was worried about it the whole trip. It needs to be fixed before causing problems.

Ted Kingham 
Rating:
4.0

Customer did not leave a comment.

Lisa Bitenieks 
Rating:
5.0

Customer did not leave a comment.

Jane Hardesty  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vickie Rupert  |  Overall Experience 
Rating:
5.0

Staff was extremely helpful.

Sukaritamu Brooks 
Rating:
5.0

Customer did not leave a comment.

Vickie Rupert 
Rating:
5.0

Everything was great

GEOVARY GRISALES GALLEGO  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

rebekah allick 
Rating:
5.0

The customer service was amazing. The guy had me in and out in no time! I wish it was always that easy!

Brandon Tilley 
Rating:
5.0

Customer did not leave a comment.

Michele Kentfield 
Rating:
5.0

Front desk staff always helpful. I have purchased boxes, rented a truck, and rented storage. They are always friendly and quick. I would definitely use this location again.

Sarah Rogge  |  Overall Experience 
Rating:
5.0

Everything went great. No problems.

John Harms 
Rating:
5.0

Customer did not leave a comment.

Mary Blacketer  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Aaron Bailey 
Rating:
5.0

I only marked down the first question, because our unit was in a less than lit area. But I didn't feel unsafe, it just would have been nice to have some lighting as we ended up in the storage unit a few time after 5 in the winter and had to use our car lights to see what we were doing! Other than that, great location, staff is helpful and premise is clean and secure.

Linsey Koochel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michele Kentfield  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARIA MORAN  |  First Impressions 
Rating:
1.0

The posted hours are until 7. I arrived at 6:50 with the trailer. The employee that was there, made eye-contact through the locked door as he was looking out the door for his ride. He looked at his computer which I imagine was him seeing that he had already signed out and was deciding not to sign in. He then wandered about the store, up to the rack next to the door, continuing to pretend not to see me. He pretended for about 5 minutes, before acting surprised to see me almost in a comedic comic book fashion. He then talked to me through the locked door, saying he couldn’t help because they were closed now. Eventually he did come out the door where I asked if he could check it in, to which he insisted the morning staff would. I then asked where I should put the trailer, suggesting I put it back where I picked it up from. After considering having me block the truck drop off lane with it, he settled on telling me to put it in a parking spot in front of the store. I complied despite being confident it is not what the “morning staff” would have wanted. I had the trailer dropped still before 7. The employee left the building promptly at 7 to his ride which was waiting for him. I then proceeded to fumble through the web link to check the trailer in. The link insisted on redirecting from the web to the mobile app download. After downloading the app, the link then correctly went to the website meaning I didn’t need to use the app. I love the facility, it would be better for me if it was on the south end of town. The equipment is great. The employee just can’t possibly be up to the uhaul standards, typically I have no issues or concerns.

Kyle Pedersen 
Rating:
3.0

Customer did not leave a comment.

patrick cooley  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wayne Burcham  |  First Impressions 
Rating:
5.0

The people working in the office were fabulous! We up graded to a 10/25 - they were so nice and helpful! I would recommend the facility to everyone !

jolene gee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ivan Stadchenko 
Rating:
4.0

Customer did not leave a comment.

Pamela Wheelis 
Rating:
5.0

In and out fast. They know what they are doing.

Dean Elliott 
Rating:
5.0

Nothing. It was an easy process.

Jim Townsend 
Rating:
5.0

Customer did not leave a comment.

Kris Brochtrup 
Rating:
5.0

Customer did not leave a comment.

bethany cepurnieks  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sara Marble  |  Online Move In 
Rating:
5.0

Everything was great you don't need to change anything employee was very helpful I would recommend this store to everyone

Rob Alderson 
Rating:
5.0

They are very understanding and helpful in helping me find out what size unit I needed. I is easy to see what size the unit are,with the demos. In the front of the store.

pamela leafty  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jeff williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donna lewis  |  First Impressions 
Rating:
5.0

Very nice and clean area. Carts had working wheels that made the move in experience that much better.

Paul Kerkman  |  First Impressions 
Rating:
3.0

The experience was so so. Didn't really feel the connection with the employee he really seemed like he didn't care to be there. The professional courtesy and wanting to have a good buyer seller relationship was just not there and hope we do not deal with him again.

Shane Grey 
Rating:
5.0

Fast friendly and very helpful. Definitely would recommend this location for storage and uhaul needs.

TYOLYNN LOTT  |  First Impressions 
Rating:
5.0

Friendly and helpful staff. Easy process.

Linsey Koochel  |  First Impressions 
Rating:
5.0

Thanks

Charlie Yeager  |  Overall Experience 
Rating:
5.0

The 1st question asked about lighting; however there were no lights inside the drive-up storage unit. Otherwise my experience with staff & facility went very well. Thank you.

jill carpenter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jacqueline venzor  |  First Impressions 
Rating:
5.0

Top notch customer service and professionalism at this site!

DAVID HEGEHOLZ 
Rating:
5.0

Customer did not leave a comment.

Fred Denton 
Rating:
5.0

Well maintained and accessible

David Sysomphone  |  Overall Experience 
Rating:
5.0

Great customer service . I will definitely use this location again.

Jamie Tubbs  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Hayward Martin 
Rating:
5.0

Just continue

cruz solano 
Rating:
5.0

Customer did not leave a comment.

Lisa Wolfe  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff working there!!!!

barbara schneider  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Juan Sardinas 
Rating:
5.0

Customer did not leave a comment.

Soyla Burr 
Rating:
5.0

Customer did not leave a comment.

TERESA REINHART  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Norma Nelsen 
Rating:
5.0

Customer did not leave a comment.

Charlie Yeager  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Davis  |  Overall Experience 
Rating:
5.0

This in my favorite place for climate controlled storage. The isles are wide enough and the roadways allow for easy access to load or unload. Not much better than this. I do think this is the best storage location with numerous option in Lincoln.

Cheryl Jack  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

vince fristoe 
Rating:
1.0

Customer did not leave a comment.

Halmet Bradosti 
Rating:
4.0

Customer did not leave a comment.

Elizabeth Valle-Steele  |  Overall Experience 
Rating:
5.0

Your people at this location were awesome. They deserve raises. Your corporate fee structure is dumb and Penske is easier to use. Seriously don’t try to hide your fees make it as easy as possible for people to rent the things that bring in revenue. I liked the estimated number of gallons of gas to properly refuel. That’s a legit thing to include on the rental agreement and should be an industry standard. Again, the people working here were great. Give them more money.

Christopher Rowe 
Rating:
5.0

The closing employee was so kind and patient with us as we finished unloading our truck into a storage unit.

ETHAN BERKEBILE 
Rating:
5.0

One thing I thought was kind of weird me and my girlfriend spent 16 hours in the truck driving neither one of us smoke, and when the guy went in to check the gas tank and mileage, he said he found a pack of cigarettes right where I kept my coolers drink the whole time very confusing And that’s one thing when we picked it up it did have a little bit of a cigarette smoke smell to it

BRIAN BREDE 
Rating:
5.0

Customer did not leave a comment.

Terry Kisling 
Rating:
5.0

Customer did not leave a comment.

Alecia Thomas 
Rating:
5.0

Customer did not leave a comment.

William Jones 
Rating:
5.0

Customer did not leave a comment.

Nicole Iverson 
Rating:
5.0

Excellent service!

randy anderson 
Rating:
5.0

Customer did not leave a comment.

Alma Hummel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ivan blantaon  |  Overall Experience 
Rating:
5.0

Couldn’t have asked for a better guy helping us. The guys behind the counter were great! Thank you

Amy Oltman 
Rating:
5.0

this is the only self-storage facility with climate control that gets top scores for 3 reasons: 1. lots of climate control units with second floor options; 2. units are EASY to access via wide driveways and elevators; 3. these units are secure, in that EACH one has an alarm. I've safely had items stored here while being on the road for several years. Hard to beat this location.

Cheryl Jack  |  First Impressions 
Rating:
5.0

the cargo area had not been swept out -- otherwise the vehicle was in excellent condition and NEW -- thank you

Cheryl Jack 
Rating:
5.0

The guy at the front desk got me in and out within 5 minutes. Very polite person. Guy outside helped me get to my vehicle. U-Haul worked really well and moved my stuff with ease. Thank you very much.

Bryan Goff 
Rating:
5.0

Customer did not leave a comment.

kathy long 
Rating:
4.0

Customer did not leave a comment.

ryan west  |  First Impressions 
Rating:
5.0

The guys who helped us were very nice, friendly & helpful.

Roxanne Styskal 
Rating:
5.0

More employees

JESUS MEZA 
Rating:
5.0

Customer did not leave a comment.

Sharon Matthies  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cindy Chessmore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Sysomphone  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Travis Bennett 
Rating:
3.0

Associate at counter didn’t tell me when to park truck at drop off so I had no idea if I was supposed to put it in the same spot or somewhere different.

Caeli Hermsen 
Rating:
5.0

Customer did not leave a comment.

kathy long 
Rating:
5.0

Customer did not leave a comment.

catherine Alexander 
Rating:
5.0

Customer did not leave a comment.

Karl Mussman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jasmine notree-bone 
Rating:
5.0

Customer did not leave a comment.

Jayda Simonson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ms DERBIE HARRIS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

todd higgins  |  Overall Experience 
Rating:
5.0

Explain and show how truck works for first timers.

Chirino Yanaisi 
Rating:
5.0

Customer did not leave a comment.

Michael Brunson 
Rating:
5.0

Customer did not leave a comment.

Corinne Simpson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeanette juhl 
Rating:
5.0

Customer did not leave a comment.

Cassie BURKS  |  Overall Experience 
Rating:
3.0

Keep up the good work. Thanks

LONNY CATTAU 
Rating:
4.0

Good storage except the fact is that they had raised the rates to an amount that wasn’t affordable considering how small the storage unit was. It simply wasn’t worth paying and didn’t make any business sense. Other than that had great service throughout the years.

dean lewis  |  Overall Experience 
Rating:
5.0

David was very friendly and helpful.

Brian Frodermann 
Rating:
5.0

It would've be nice if access hours were later than 5pm on Sundays.

ana mcneal  |  Overall Experience 
Rating:
5.0

Friendly staff. Fast service. No problems.

Brent Curtis 
Rating:
5.0

Customer did not leave a comment.

Vickie Rupert 
Rating:
5.0

Customer did not leave a comment.

donald bartlett 
Rating:
5.0

Customer did not leave a comment.

Dominico Romano 
Rating:
5.0

Great guy in the office! VERY friendly and helpful - made sure I totally understood all the check in and security.

jolene gee  |  First Impressions 
Rating:
5.0

, no recommendations

Bill Haeffner 
Rating:
5.0

Customer did not leave a comment.

Rob Alderson 
Rating:
5.0

Customer did not leave a comment.

NAHEDA PISO  |  Overall Experience 
Rating:
5.0

The staff here are Excellent! Fast, Friendly, and Fast. They get you in and out quickly all while making sure they answer all of your questions and making sure you are good to go.

Brian Curin 
Rating:
5.0

Customer did not leave a comment.

richard ritterbush 
Rating:
1.0

The young man who was helping me was hateful and demeaning, he humiliated me in front of other customers and kept chastising me for trivial thingsi

gary bouws  |  First Impressions 
Rating:
5.0

The computers were slow and it took nearly an hour for me to pick up my trailer. They guy at the counter was super nice, but he had to take pictures of my license which took forever to upload. Do people come in with fraudulent license so often that you have to submit them to the server before you can give them a trailer? Can't you just get a picture and upload later, or a photocopy, or just the number off of it? Please remember that we don't get moving equipment on a flexible schedule. When I reserve it, I expect to be able to get it, not wait an hour to check out. Feel free to contact me about my $50 for not having my reservation. Though it was due to computer issues, the effect is the same to me. 630-841-2275

CHRIS BARTH 
Rating:
5.0

Customer did not leave a comment.

john huggins  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LYELL WEYERS 
Rating:
5.0

No fuss, no muss. Easy drop off.

David Luttrell 
Rating:
4.0

Was charged for four gallons of gas to drive about 16 miles and the gauge was just above half when it was picked up and dropped off.

Thomas Ries 
Rating:
4.0

Customer did not leave a comment.

Joan Freeman 
Rating:
2.0

Awesome space for storing.

Richard Perez  |  Online Move In 
Rating:
5.0

Very well kept and maintained. Clean, well lit, and great security measures in place. Staff always friendly and helpful.

Ross Beyer  |  Overall Experience 
Rating:
5.0

An excellent, clean, secure facility with a great staff!

Brian Haarberg  |  Overall Experience 
Rating:
2.0

The employees were awful and very unhelpful. I planned to store my things and my parents talked with the facility prior to me moving my belongings in. The employees said that no one talked to them and I did not have a unit only a reservation. They could only give me a larger unit and did not price match for the unit that I reserved and wanted. From my encounter with the employees, they did not know much and could not help any of the customers that had problems. Problems happen, but you need to have a good solution and this U-Haul did not.

Alydda Vetere  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cynthia Smith  |  Overall Experience 
Rating:
5.0

Staff was very friendly and helpful. Facility was very neat and clean. Exceeded my expectations!

PAUL WILDEMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela Soucek  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lucas zoller  |  Overall Experience 
Rating:
5.0

Truly could not think of a more reliable, affordable, and clean service than that offered at U-Haul. Simple process to get a unit and felt confident no items would be stolen or damaged by the climate controlled and multi-level protection offered by indoor facilities with alarm systems.

Cody Hora  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Branden Devoy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SEAN MCNEIL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Hanson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aaron Bruner  |  Overall Experience 
Rating:
4.0

Text messages for survey are obnoxious

Kimberly Shannon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Millikan  |  Overall Experience 
Rating:
4.0

I would have liked my storage room to be pro rated. When I first called and spoke with an employee I wasn’t under the impression that my payment dates would being right when I started because if I had known that I would have pushed back my start date due to when I got out.

Peyton Heaney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ivan blantaon  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

todd higgins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joli Kepler  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

rachele tillman  |  First Impressions 
Rating:
4.0

I was told that the unit would hold everything in the large truck. It did not. I had to find a family member to sto

Cynthia Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Naomi Gomez Acosta  |  Overall Experience 
Rating:
3.0

I informed a employee that I would be out on the 24th of June a week before. Did not recognize him. Said ok he would take care of relaying message to?. Also I was out by 24th. Removed lock on 25th. Overall happy with experience.

mark densberger  |  Overall Experience 
Rating:
5.0

Manager was very accomodating & helpful. He addressed all concerns. Location of storage unit was on same side as where sun hits & raised concerns about goods getting too warm.

Terri Gillam  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Darwin Brown  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Varlyn Sumner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tayna Frame  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nancy swartz  |  Overall Experience 
Rating:
1.0

If I could give 0 star I would Staff was rude, racists and had no customer service skills. I was locked our of my unit for 3 of the 4 weeks I had the unit with no explanation.. I would not recommend this place to anyone

Marilyn Parker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kourtney King  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

leann vodraska  |  First Impressions 
Rating:
4.0

Online reservations need to be clear that it isn't guaranteed. I had to change my 10 x 15 2 two 5 x 10 which wouldn't work. Management changed to a 10 x 10 & I had to keep both 10 x 5 couldn't just get one incase I didn't have enough room. My mover was amazing & got everything in the 10x10 & I could cancel 2 5x10 units. Management was good & tried to make things right for me.

Linda Hightshoe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Kelley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raul Sanchez-lopez  |  Overall Experience 
Rating:
2.0

I understand the necessity of security and respect and appreciate your commitment; but easier directions for entry and exit would be nice

Maria Fortune  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

sean duffy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terre Rappl  |  Online Move In 
Rating:
2.0

Staff was helpful and friendly when I rented and when I made them aware that my door was broken on April 11th. This is the reason why I vacated the storage unit. The door is still broke and required 2 people to open and one to hold up in order to go in and out of the unit without being bent over. I realize staffing for maintaining your properties is an issue, or at least that is what I was told. I dont think I should have been charged full price for the unit especially after multiple pleas to please fix the door.

kristine Munderloh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamie Tubbs  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Angela Sims  |  First Impressions 
Rating:
5.0

Employees made my experience at uhaul so easy!!!

jacob smallfoot  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

deana briggs  |  First Impressions 
Rating:
4.0

The staff was helpful and kind.

Kenneth Schleigher  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

heather whitehead  |  Overall Experience 
Rating:
3.0

I asked staff if the unit was 24 hr access and he quickly replied no. But upon move in I see signs that say 24 hr access available upon request. I would like 24 hr access due to hrs I work and sometimes not being able to get to unit before 10pm

Marilyn Parker  |  First Impressions 
Rating:
5.0

Anson and David were both very nice and helpful. Everything was easy.

heather whitehead  |  First Impressions 
Rating:
5.0

I love your facility and would you use guys again in a heartbeat. The staff is wonderful also. Thank you and I appreciated my time with you all. Sincerely, Kimberly Lange

kimberly lange  |  Overall Experience 
Rating:
5.0

Thanks!!!!!!!!!

jeffrey deloney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larcell Barney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Baade  |  Overall Experience 
Rating:
5.0

Was a good fit when we needed it.

Carmen KellenJennings  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lannie Elstun  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jamie Peake  |  First Impressions 
Rating:
2.0

The manager and weekend staff were excellent. The full time staff lied about hours, would forget to unlock storage doors making my unit unexcessable, and would be too distracted with other things ( such as a video on his phone or the long line of people in the store to communicate with us effectively). When I was in my storage unit during posted hours but he wanted to lock up early he moved one oak case and one of my boxes that were a friend's and not mine on the ground roughly. This broke many things, and as I am disabled, and could have moved the items from the cart to my car but not the ground, I dislocated my right shoulder doing so. I'm still having issues with it and that was in February. I had also issues when I brought in a card to update my account and gave that card to that employee to update the account for me. He did not do it and I was charged a late fee the next month when the wrong card was charged and I came in with both cash and the correct card on time the next month to make the payment. The manager only refunded me 2.50 of the late fee which was his right but it was due to his employee's poor performance, not mine. When my fiance went to rent a truck for the weekend from that store to do a one way and recieve a free month of storage, that employee also messed up that booking and we ended up paying about $100 more than it cost me last time to move over 100 m iles away for the same amount of days and miles. I think we are done utilizing uhaul at this location even though it is the closest to our new home. It's a real shame too because uhaul has always been my favorite place to buy and rent moving equiptment and has always had excellent storage facilities and I would normally give them a 5 star rating.

Kathy Wohlgemuth  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roseanne Hartnell  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

lynzi medel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teri Brown  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Reg Malcom  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sherry aken  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Reinert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jennifer peralas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan Lenz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kristine Munderloh  |  First Impressions 
Rating:
5.0

I can't believe how easy it was! I highly recommend this facility and it's helpful staff.

Cathy Davis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tyler Mcintosh  |  Overall Experience 
Rating:
5.0

Anson was great. He helped to choose the right size of the storage.

nazim khan  |  First Impressions 
Rating:
5.0

It took 5 minutes to get the truck I needed and my storage was easy to find.

zayveon watford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

isah winston  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Craig Dudycha  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cory Steele  |  Overall Experience 
Rating:
3.0

Late fees were a killer...if u got behind it was hard to catch up!!! Especially with this economy!!!

Jeremy Clements  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JORDAN C SIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jayme Woods  |  Online Move In 
Rating:
4.0

Too many entry and alarm issues during my 8 months if storage use.

Brenda Brown  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KALIN WHITFIELD  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Stephen Bergeron  |  Overall Experience 
Rating:
4.0

The self serve app option was so convenient for me and for my busy lifestyle. Uhaul made it effortless from checking in to checking out. I will definitely use them again.

Joyce Moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LaShawnda Nimox  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas Gordon  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Aaron Bruner  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

GAIL A HANNA  |  Overall Experience 
Rating:
5.0

They have clean units and very spacey as well. Thank you for helping my family store somethings we didn’t need at the moment. And the employees were wonderful and kind :)

iman alsaadi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryce wessels  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CODI RIPPLE  |  Overall Experience 
Rating:
2.0

Manager was very rude. Told me I would not be able to fit the contents of my U-Haul in my storage. For no reason took the keys to my U-Haul from me and at one point took the U-Haul it self. I had to call my attorney to get him to give my U-Haul back so I could unload the last of the contents. My over all experience with this facility was horrible and I will not recommend this facility to ANYONE. Matter of a fact I do the exact opposite.

Amy Meyer  |  Overall Experience 
Rating:
5.0

Customer service was excellent!

Lupe Hickey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TOM HANSEN  |  Overall Experience 
Rating:
5.0

Good place!

Shane Mcneese  |  Overall Experience 
Rating:
5.0

Very convenient and well maintained! Having the storage unit during our move was very helpful! Thank you!

Diana Boring  |  Overall Experience 
Rating:
4.0

There were a number of times where I’d stop by and the automatic door would not open even before office closed.

Nicholas Hoag  |  Overall Experience 
Rating:
5.0

Muy bueno lo recomiendo

Toams Palmero  |  Overall Experience 
Rating:
5.0

Dave and everyone else are very friendly.

JEFF HADLEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeremiah Tripp  |  Overall Experience 
Rating:
5.0

The were so helpful. They explained everything. They were awesome and friendly

Karen Baade  |  First Impressions 
Rating:
5.0

Staff very helpful and professional

Ray Thompson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ryan Van Ostrand  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Whitney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Snyder  |  Overall Experience 
Rating:
5.0

Is there a pro-rated/reimbursement option? We got two different answers on this. If we only use the unit for 3-4 days into a month, can we be reimbursed for the difference? We were told two different things!

Jeremiah Tripp  |  First Impressions 
Rating:
5.0

As always, courteous, kind and professional.

Wayne Reynolds  |  First Impressions 
Rating:
3.0

There was no lock left in the unit. We had already packed out items and drove there the email confirmation had said a free lock would be in the unit and it was not.

Natalie Micale  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Christian Apeadido  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

monica houston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marie Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Wolfe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VICTORIA KRAGSKOW  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wayne Lapp  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marie Garcia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kaneesha dean  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nancy swartz  |  Overall Experience 
Rating:
5.0

Very convenient

Mallikarjunaiah Mat  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cory Steele  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

April Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Phil Perry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bobbi Dupree  |  First Impressions 
Rating:
5.0

We stored over summer only. Very good experience. Will use again.

Denise Gottfried  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ruth Frerichs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Messersmith  |  Overall Experience 
Rating:
5.0

Easily accessible and secured. Easy to get stuff in and out of.

MARKAUS SCHNEPP-COPELAND  |  Overall Experience 
Rating:
5.0

Being remote and organizing for UNL student was easy for me and her. Thank you! We will be back.

RYAN FEENEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAMMY MCNAUGHT  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sonja Dierks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paige Ballard  |  Overall Experience 
Rating:
5.0

Great facility - clean and secure. The staff were always very helpful.

Teresa Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

penny williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Schippert  |  Overall Experience 
Rating:
4.0

I've not rented before so I don't really have anything to compare it to. We had some issues with setting the alarms off several times; thankfully staff realized we were moving in and shut it off for us. My original unit wasn't big enough and I was able to easily upsize without problem. So far so good.

michele Kentfield  |  First Impressions 
Rating:
4.0

Couldn't unload my truck rental due to instructions not fully told correctly. Also my reserved storage unit size I had set up for a week was not available when ready to pick up the truck. Though was accommodated. Worked out fine.

Audra Marr  |  First Impressions 
Rating:
5.0

N/A

Abigail Jacobs  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeff Vandusen  |  Overall Experience 
Rating:
4.0

I love Uhaul, it's not that easy calling customer service which is why I always try and use the app and self service.

Joyce Moore  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Casey Behm  |  First Impressions 
Rating:
3.0

How long does the alarm stay disarmed? We had a long move in process with many people involved and set off the alarm a couple of times despite our best efforts to follow the rules and instructions. Still not sure why the alarms went off or what we could have done differently? Very disappointed that the nearest elevator was not working so we had to carry items a longer distance. Disappointed that I was unable to reach anyone directly from U-Haul after hours to ask an important question. Good facility though and glad to have it. I think it is wrong to advertise a 10x15x10 unit when that size of unit was actually two units with two locks.

Mark Starr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

melissa elsner  |  Overall Experience 
Rating:
5.0

Very friendly,

Steve Vavra  |  First Impressions 
Rating:
5.0

Very well ran business.

Matt Eskra  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHARON HARTMANN  |  Online Move In 
Rating:
5.0

The staff at this location were helpful and accommodating. I felt that my belongings were safe. I liked the arming and disarming function for my storage units. I recommend this storage facility for your household needs.

Marlea Thompson  |  Overall Experience 
Rating:
1.0

Unfortunately the website was not working for me to secure unit on my own so I had to call customer service twice and even then they still couldn’t help figure it out. By the time I finally figured it out on my own and the website started working, I found my units and one of them was locked up and I could not get into it and the other one didn’t have a lock inside so I had to go by my own lock so I could unload my vehicle. It was a very stressful experience and overall took approximately 2 hours to figure it all out, when it should have only took like 15 minutes.

Michelle Landis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ARTIS WHITE  |  First Impressions 
Rating:
5.0

Everyone we have had contact with has been fantastic.

Dixie johnson  |  First Impressions 
Rating:
5.0

Mr. Perez, General Manager was excellent. This facility is easy to get to, extremely clean and the staff were excellent!

Linda Fevold  |  Overall Experience 
Rating:
5.0

David Perez was extremely helpful on the phone & in-person. Since we only needed the unit for a week, he allowed for the drive-up. Staff was great when checking out also. No issues.

Linda Fevold  |  First Impressions 
Rating:
3.0

My storage unit was not the cleanest when I moved in, but I swept it out leaving it cleaner than when I moved in! There is no light in the unit itself which is kind of a pain! You aren't allowed to see what you have in your unit! Lol! I have had other indoor units with a U-Haul facility and they have the motion lights inside the units also!

Stacie Schmidt  |  Overall Experience 
Rating:
4.0

I was confused that we had to enter my code to disarm and to enter the building. At first, I thought any keypad was able to disarm/arm the unit. Today we were in the unit for a few hours before leaving. The alarm sounded several times. Was that us causing the alarm? If so, what do we need to do differently? The unit did not have a lock in it so we had to go to the office to get one.

Diana Boring  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Randell w Moon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lexi Webber  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sonja Dierks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Catherine Alexander  |  Overall Experience 
Rating:
5.0

David Perez. Great guy to work with!!!

Sandra Burwell  |  Overall Experience 
Rating:
5.0

Been a customer for a long time. This particular facility. Hands down the Best Ever. These folks bent over backwards for me. Top shelf crew & property.

John Stensrud  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stacie Schmidt  |  First Impressions 
Rating:
5.0

David was awesome to work with!

KARLA CARRILLO LAZALDE  |  Overall Experience 
Rating:
5.0

Julian was fabulous.

MICHELE LABAR  |  First Impressions 
Rating:
5.0

Friendly knowledgeable

jeffrey deloney  |  First Impressions 
Rating:
5.0

I've dealt with U-Haul a few times over the years and each time I was satisfied with the service and equipment I received. But the service I received at this specific U-haul center located at 1930 Fletcher Ave was the most understanding and helpful service I've ever experienced. Major kudos to David and Amanda for working with me to ensure my move went as smoothly as possible. Several problems came up during my move and they went out of their way to help me. Thank You so much to you both. I absolutely recommend this location to anyone needing moving equipment and assistance.

BILLY RAMIREZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Snyder  |  First Impressions 
Rating:
5.0

Thank you

Cheryl Pickerel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kylie wynne  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sonja Babbitt  |  Overall Experience 
Rating:
5.0

None

ronald poe  |  Overall Experience 
Rating:
5.0

Amazing customer service,, very detailed and thorough with discussing the facility and time frames and rules and regulations. Would definitely recommend

Patience Johnson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Leuck's Tool Service  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christine bellavia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brynn Bradley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rex Peake  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Louis Hunter  |  Overall Experience 
Rating:
5.0

Dave was friendly, courteous and extremely efficient helping me.

Cindy Hayman  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Cortney Taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brett Fry  |  Overall Experience 
Rating:
4.0

The only problem I had was the access terminals at the gate were very hard to see and were difficult to use because of that

regina Kastrup  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Richard West  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TRACY KOSMACEK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Schippert  |  First Impressions 
Rating:
5.0

I have worked with several people here & they have all been good people, friendly & professional. I especially like the young lady who is the general manager there her last name is Faulk. She is very helpful & knowledgeable & is exceptional at customer service. She has a great team working with her as well. Things have improved there since she has been there as manager.

Audrey Cornelius  |  First Impressions 
Rating:
4.0

Was told that i could have acess to my storage unit till 10pm. Went there at 9pm and wasnt able to get pass sliding door. Had to make plans to unload stuff at a friends house. Very inconvinent.

Ashley Powell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nathan Purviance  |  First Impressions 
Rating:
5.0

Door on c 21 need adjusting.

john irons  |  Overall Experience 
Rating:
5.0

So helpful great experience

Joecella Atkins-banks  |  Overall Experience 
Rating:
3.0

You guys go up every year, I wish cost of living raises went up like your cost

Antonia Gaines  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randy Scdoris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Omaha Blinds And shutters  |  First Impressions 
Rating:
5.0

Love the service always polite

Donell Turner  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PAUL MASON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacob Schilz  |  Overall Experience 
Rating:
5.0

The place is clean & the people are great

James Morris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Wright  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kristine feauto  |  Overall Experience 
Rating:
5.0

Staff was friendly and helpful. Process was super easy and quick. Thanks!

Jessie Thompson  |  Overall Experience 
Rating:
4.0

Everything was great. The staff simply do not pick up the phone when customers call. That’s one star off. Other than that, everything was great. Price was competitive, facility was secure, and I would store here again.

Destry Lagemann  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kurt Lockard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mandie Schellhorn  |  Overall Experience 
Rating:
5.0

The staff at Lincoln Fletcher are amazing. Thanks for everything.

joan miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Craig Ulch  |  First Impressions 
Rating:
5.0

This was a very large and well maintained U-Haul and not only served very well for storage but also for renting trailers during our move. The only thing that would be nice would be a pager at the front desk as sometimes you have to wait a little bit for someone, but they are always friendly and helpful!

audrey cheever  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Koni Daws  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christina Francis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mellisa sanne  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tricia Maise  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Marshall  |  Overall Experience 
Rating:
5.0

Very convenient and great customer service

Blake Logan  |  First Impressions 
Rating:
5.0

Everything was smooth.

james thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CONSTANTIN POPESCU  |  Overall Experience 
Rating:
5.0

These people go above & beyond!!! Which puts them in TOP ranking as far as Storage Units go!!! Moving stuff is not always very easy. They understand here…carts available!…putting up canopies over entries…Wow…for increment weather. They are always punctual & always ready to help! They keep the units clean and secure! They have supplies available. My kids were impressed with the storage unit I chose… It’s temperature controlled…they do a lot of stuff to just make it easier!! Well, they are almost like family there to me!!! I have no complaints!!!

Sharon Cape  |  First Impressions 
Rating:
2.0

Took 10 minutes for someone to even come in and help us. Then my access code will not work to arm and disarm my unit. They were unable to figure out why.

Sierra Hughes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hannah lowe  |  Overall Experience 
Rating:
5.0

Staff was always friendly and helpful. Never felt uneasy accessing my storage unit even after hours.

Michael hansen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROD SAIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joey dia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sion Odom  |  Overall Experience 
Rating:
5.0

No issues great place to store things staff was great and helpful.

SION ODOM  |  Overall Experience 
Rating:
5.0

The manager David was professional and courteous. He answered all my questions in a straight forward manner and made me feel that I was in good hands.

tammy miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Winchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EASTLYN WRIGHT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erik Brignoni  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HUSAM MOHAMMED  |  Overall Experience 
Rating:
5.0

Very professional , polite , friendly and helpful staff . The Manager is awesome! Thank you guys.

Maria Eshelman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexandra Arbizzani  |  Overall Experience 
Rating:
5.0

Great location awesome management

Giovani Acosta  |  Overall Experience 
Rating:
4.0

Wish the hours were 24/7 instead

Alyssa Micaletti  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

becky rhynalds  |  Overall Experience 
Rating:
4.0

Staff was not helpful when my storage items where being picked up by movers, didn't explain lay out of facility to movers and refused to allow movers vehicle into area, driver of moving van relayed to me he could of driven into the storage area easily, made process harder. They did however provide a uhaul truck at no charge to transport items from storage unit to moving van.

Frank Isham  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shane Mauch  |  Overall Experience 
Rating:
5.0

Great place

Israel Manriquez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tony yang  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Hayhurst  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan Smith  |  Overall Experience 
Rating:
4.0

Staff were very helpful and overall a good experience.

Clinton Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jolyne Valeich  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mary Acker  |  Overall Experience 
Rating:
5.0

Having a climate controlled locker was a great perk!

Paul Blose  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jeremiah afuh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacey Thomas  |  Overall Experience 
Rating:
5.0

Very nice facility reasonably priced but most of all an outstanding staff of people they’re very friendly!

david sloss  |  Overall Experience 
Rating:
5.0

This have the be the best U-haul I have ever done business. I can really say they care about their customers. I recommend them to anyway that need and wants good quality service 👍🏾

Russell Rucks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Snyder  |  Overall Experience 
Rating:
5.0

We had a great experience with this storage facility and it's staff. It is so well maintained and clean, I would recommend it to anyone who is looking for a storage facility. Easy to rent and were so nice when we told them we did not need the unit anymore. I would definitely go back here if we needed a storage space again.

Tommi Jones  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Chris Davenport  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kay Demaree  |  Overall Experience 
Rating:
5.0

Dope service all the way around!

Joshua Cathey  |  Overall Experience 
Rating:
2.0

Never got notification of any security changes. Staff was rude and acted like they just didn’t care. Would never recommend this storage place to anyone!

EILEEN TAYLOR  |  Overall Experience 
Rating:
5.0

The staff was very friendly and courteous! They really did help with what I needed. Thank you!

Chris Arneson  |  Overall Experience 
Rating:
5.0

The staff at move in was very helpful. The facility is clean and easy to navigate with very helpful carts. Thank you for a great storage experience.

Kathrine Ellis  |  Overall Experience 
Rating:
5.0

Dave and Jarrad were great to work witb.

Jeff claypool  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

abbie hilliard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John waldrop  |  Overall Experience 
Rating:
5.0

Check in and check out processes were efficient and easy. Facility was clean and well-maintained. Easy to access.

Annalisa Briggs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

donald moses  |  Overall Experience 
Rating:
5.0

I had been renting to climate controlled storage units from before it became a U-Haul location. Although I didn’t have any negative experience with the old owners, the quality of facility maintenance and the expanded hours, especially with the office staff, were definite welcome improvements. These folks are super professional

JOHN PRICE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wanda Powrzanas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katryna Holifield  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bobbi Kroese  |  Overall Experience 
Rating:
5.0

This place is ran like a well oiled machine.

kelly west  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Karl  |  Overall Experience 
Rating:
5.0

Mr. Perez was very professional and I was treated like a friend. Excellent service. Thank you

JEFF HADLEY  |  Overall Experience 
Rating:
5.0

Always greeted in a courteous manner and treated with great respect and value.

Rebecca Gilliand  |  Overall Experience 
Rating:
5.0

Everyone was absolutely amazing helpful, considerate, punctual and professional with a touch of fun. The property is very well kept the cleanest I've seen in all honesty. Thanks to all the staff for the wonderful storage and truck rental experience. Best wishes and thanks again.

Linnice Miller  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BRENNEN GREGORY  |  Overall Experience 
Rating:
5.0

Excellent staff!

Janis Grieser  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dale vanackeren  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tombe ladu  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lyle coney  |  Overall Experience 
Rating:
5.0

Thank you and the young lady office worker in on 1 14 2021 was awesome! :)

sherryll rose  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danielle Castaneda  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nellie Spangler  |  Overall Experience 
Rating:
5.0

I didn't understand how to get in the storage unit after hours so my son called the manager cell phone and he answered. I was very happy to be provided assistance even after uhaul was closed.

Ruby Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREA WALTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERRY HAGER  |  Overall Experience 
Rating:
3.0

I thought was a little high. But was available when I needed one. Really helped getting a month free.

Susan Hetherington  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sean Schroll  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laurie Gregg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laurie Eichthaler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisa wolfe  |  Overall Experience 
Rating:
5.0

David Perez is great to work with!!!!

Mark Mandelko  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alex Siverin  |  Overall Experience 
Rating:
5.0

The unit was very clean, recommend

ardith worrell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAWN HARVEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chelsey shaul  |  Overall Experience 
Rating:
4.0

even though everything in the unit was ruined the customer service was beyond exceptional.

John Drozda  |  Overall Experience 
Rating:
5.0

Easy check in and check out process. I worked with Jared and David. They were extremely helpful. Although this isn’t the closest unit to my house, I’d rent here again in a heartbeat. Everything went so smoothly. Best storage unit ever!

NICK ROTH  |  Overall Experience 
Rating:
5.0

As an older handicapped person, I couldn't have asked for a more helpful management group to serve me, David Perez was phenominal. Thank you again for great storage facilities - Elizabeth Olsen

Elizabeth Olsen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Ledesma  |  Overall Experience 
Rating:
5.0

We worked with David and Ashley and will never find customer service like this anywhere!! They were always helpful, always willing to suggest products during our packing and moving, and were all around wonderful to work with!!! If EVERY experience with UHaul could be this good we would consider staying with them, but the company needs some work on their customer service -- go to David and learn how to do it correctly!!!!

Todd Paice  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Theodore Marcy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jackson walker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry Andre  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerry Alm  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

adrian reynolds  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Madison West  |  Overall Experience 
Rating:
5.0

Convenient location.

CAROL BURK  |  Overall Experience 
Rating:
5.0

This has got to be one the nicest storage facilities I’ve ever used. The convenience of the carts outside our storage units was excellent! The kind courteous and helpful staff was the best!!!!

Neil krajnik  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUCILLE RODRIGUEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

April Yang  |  Overall Experience 
Rating:
5.0

The owner David was so helpful. Made my experience 10x better. Wasn't expecting to be this satisfied. Would recommend!

Macy Peregrine  |  Overall Experience 
Rating:
5.0

David was great. Very friendly, and was easy to work with.

Steve Lowery  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERIC BROWN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DALTON THOMAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Languis  |  Overall Experience 
Rating:
5.0

I loved and if I have to move or storage again I'll be back. Keep up the great work.

Cheree Whittle  |  Overall Experience 
Rating:
5.0

Your business and staff made my move so easy. I was very happy with everything. Thank you so much!

Nicole McEvoy  |  Overall Experience 
Rating:
5.0

It was a very pleasant experience. Would not go anywhere else for storage/uhaul needs!

Beverly Sargent  |  Overall Experience 
Rating:
5.0

great place to store! the staff was very kind and were ready to answer all my questions. super happy i went with them!

Carolyn McDermott  |  Overall Experience 
Rating:
5.0

fell on hard times but david worked with me so plz

kristy wolfe  |  Overall Experience 
Rating:
5.0

Very professional and customer friendly

John Vejvoda  |  Reservation 
Rating:
4.0

Employees were helpful and informative. if i need a unit again i would consider this location.

Michael Wright  |  Overall Experience 
Rating:
5.0

The owner and staff were all so polite and helpful with the entire process. Communication was great. The units were clean. They made my long move so easy and I appreciate that so much.

Nicole McEvoy  |  Reservation 
Rating:
5.0

I moved from Florida to Nebraska using U-Haul. When I arrived I received one month free storage. I was impressed with your business practices.

Deb Veach  |  Overall Experience 
Rating:
5.0

This facility has all very nice employees! Plus David went above and beyond and I will be forever grateful! I’ll recommend you every chance I get! Thank you so much!

threasa gunderson  |  Overall Experience 
Rating:
5.0

David Perez was very accommodating and helpful. Went above and beyond to help make my move in and out as easy as possible.

Kyle Chadwell  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff.

Harold Wilson JR  |  Overall Experience 
Rating:
5.0

Good place I’ll recommend all my friends if any looking for storage or usual rental.

NGOC NGUYEN  |  Overall Experience 
Rating:
5.0

Robert was extremely helpful and very kind. Would definitely recommend you all to my friends!

Sheldon Carel  |  Reservation 
Rating:
5.0

I like this storage facility, not only that they have control climate but has been good with me through the time I been with you all and I really enjoy the size of my storage cuz it the right size

kimberly lange  |  Reservation 
Rating:
5.0

I had a very pleasant experience, especially with the manager. He made sure everything was as easy and convenient as possible!

Lindsay Helferich  |  Overall Experience 
Rating:
3.0

My only comment is the obvious issue they are having with the absence of a security fence.

MIKE WATTS  |  Overall Experience 
Rating:
3.0

Storage units r secure & clean. Office wise they didn’t have their stuff together. The bill was messed up & took multiple calls and over 2 weeks before it was fixed and they locked me out of my unit!

TRACY COMBS  |  Overall Experience 
Rating:
5.0

Great place! Clean, well lit, secure and the staff are ver friendly and helpful!

SHELBY NIKOLIC  |  Overall Experience 
Rating:
5.0

Everything was great and the staff were very helpful!

Meagan Wright  |  Overall Experience 
Rating:
5.0

Good customer service

Annie Brock  |  Overall Experience 
Rating:
5.0

Awesome job! They really made the drop off and finding the storage space easy. Very good experience!

Robert Goodman  |  Reservation 
Rating:
5.0

This place was great. The staff was very helpful and went above and beyond to meet our needs.

Tyrel Fief  |  Reservation 
Rating:
1.0

Too expensive

Justin Krouse  |  Overall Experience 
Rating:
2.0

While our experience at the storage unit has been good thus far, I cannot say the same about the moving truck rental as our truck was not available as confirmed.

Mariah Niemeyer  |  Reservation 
Rating:
5.0

All the staff that I have dealt with have been very friendly and helpful

Corey Weldon  |  Overall Experience 
Rating:
5.0

Everyone was very attentive and made sure our needs were taken care of .

Meagan Wright  |  Overall Experience 
Rating:
5.0

Great

Jeff Riesenberg  |  Overall Experience 
Rating:
3.0

Was a great place the last 2 years. Once U-Haul took over it seemed to be more about money and less about the customer.

CHAD DEBOER  |  Overall Experience 
Rating:
5.0

No problems

BARBARA DUNCANSON  |  Overall Experience 
Rating:
5.0

Very friendly, easily accessible, very clean units.

Jacklyn Chrisp  |  Overall Experience 
Rating:
5.0

My entire household furnishings and personal property were stored for a year and a half. Everything is in good shape. It was great not to worry about it. I would highly recommend this storage site.

KATHY SPAHR  |  Overall Experience 
Rating:
5.0

Great customer service and the location is convenient for me.

Darius Henderson  |  Reservation 
Rating:
5.0

I have used this facility three different times. . And every single time it is been a wonderful experience and they are very helpful and the place is kept very clean. I would recommend it to anyone.

TROY BUGBEE  |  Overall Experience 
Rating:
5.0

Great storage facility

TRAVIS TONNIGES  |  Overall Experience 
Rating:
5.0

Would really like a climate controlled unit large enough for a car.

KENT PLUMMER  |  Overall Experience 
Rating:
5.0

Staff is always friendly and helpful. The property is well maintained.

JACKIE SMITH  |  Overall Experience 
Rating:
2.0

One month in advance a 20ft truck had to call The Day I had scheduled find out where to pick it up did not have a 20ft available they said they had a 26-ft to Close to use another location 15ft.

ROGER LEAK  |  Reservation 
Rating:
4.0

Not a problem, just a convenience item. I wanted to get something out of unit after 10. I think it would be acceptable to allow access after hours a couple of times a month for things like that.

DAN WATKINS  |  Overall Experience 
No reviews have been submitted for this location.

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