Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always a pleasure dealing with this location they're always on the up and up with me
Timothy Farris
Rating:
5.0
👍👍👍👍👍
Manvel Movsisyan
Rating:
5.0
Customer did not leave a comment.
Rupert Hernandez
Rating:
5.0
Customer did not leave a comment.
ANTHONY MISITA
Rating:
5.0
Their customer service is excellent very patient and professional
Khamari Bendolph
Rating:
5.0
Customer did not leave a comment.
Guillermo Sanchez Torres
Rating:
5.0
GREAT
Garscon New York
Rating:
5.0
Customer did not leave a comment.
vrezh maisyan
Rating:
5.0
GOATED
GREAT STAFF ON 3/8/24
FUCK ALL OTHER LOCATIONS
Vin Ma
Rating:
1.0
I got charged for gas when it was at the same exact level when o got it. Rude lady just jumped in the truck and drove off didn’t say anything to me. Then said I didn’t fill back up I put 30 dollars in the tank i literally made sure it was to the exact same place
Michael Byrd
Rating:
4.0
Customer did not leave a comment.
Celestine Cooley
Rating:
5.0
Customer did not leave a comment.
elvis morales
Rating:
5.0
Customer did not leave a comment.
Joseph Neria
|
Online Move In
Rating:
4.0
It was an overall great experience. The guys up front were fast and efficient. Great customer service. Definitely will be renting from them again.
Carlos Herrera
Rating:
5.0
Todo muy bueno, un excelente servicio.
Rudy Canberra
Rating:
3.0
My only complaint was that I reserved a 15’ box truck and was told they overbooked and had to rent a pick up truck, which made my move much harder without a ramp. Also, the truck was filthy and only had 1/2 a tank of gas.
ANGELA SMITH
Rating:
5.0
Management at the sepulveda office is awesome I rent there every single week yeah
Timothy Farris
Rating:
5.0
Customer did not leave a comment.
CLARK CIERLAK
Rating:
5.0
a great experience... thank you!
DANIEL EVANS
Rating:
5.0
Out of many in SF. Valley the professionals at this location are above & beyond friendly & helpful I rented many times although is bit far from my house (6 miles) it’s always worth to go. This time I was helped by two latino gentlemen their service was perfect!
Thanks
Maurice
Alma Vazquez
Rating:
3.0
I've rented two trucks from this location in a month. First truck, battery died during my use. 2nd truck had terrible aligment. The steering wheel was at a vertical position while driving straight.
JAIME TRUJILLO
Rating:
5.0
Customer did not leave a comment.
anna eilemtel
Rating:
4.0
Customer did not leave a comment.
ANGELICA RANGEL
|
First Impressions
Rating:
5.0
👍
Manvel Movsisyan
Rating:
4.0
Customer did not leave a comment.
Gregory Tyree
Rating:
5.0
Customer did not leave a comment.
JOSE MONTEALEGREESCOBAR
Rating:
5.0
Thank you Moses!
ALISON HOLGUIN
|
Overall Experience
Rating:
5.0
Thx
TAMER ALY
Rating:
5.0
Staff that assisted with returning our trailer were excellent. Now I feel better about backing up a trailer!
Rick Metzner
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Rick Metzner
|
Online Move In
Rating:
1.0
They sent me out with the auto transport trailer that I rented with a defective tire/wheel restraint. It was previously broken and not repaired. I fortunately had a tie down strap of my own to use for the 2500 mile journey.
Brian McCaffrey
Rating:
3.0
Customer did not leave a comment.
Nate Heun
Rating:
5.0
This was the best experience ever with UHAUL. i have rented quite few times. from the beginning to the end.
Marcos Lopez
Rating:
5.0
Customer did not leave a comment.
PEDRO BRAND
Rating:
4.0
The lady who did my return was great had an awesome attitude and was a great interruption to a long and arduous move.
Brad Berggren
Rating:
5.0
Julia is amazing.
Selin Fidantek
Rating:
5.0
Customer did not leave a comment.
Salvador Salorio
Rating:
2.0
Customer did not leave a comment.
GEORGE ZAVALA
Rating:
5.0
Customer did not leave a comment.
Jose Luis
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER CABAYAO
Rating:
5.0
Customer did not leave a comment.
JULIO GONZALEZFONSECA
Rating:
5.0
to the crew here, thank you for spotting me while unloading my vehicle from the auto transport. while the location itself is so-so, your store and professionalism definitely made up for it, thank you for a great returning experience!
ernest tostado
Rating:
5.0
👍
Manvel Movsisyan
Rating:
4.0
Customer did not leave a comment.
Jack Simpson
Rating:
3.0
I reserved a trailer for the the location 1/4 mile away from my home.This is the third trailer I have rented in the past month.EACH time they have either tried/or moved my pick up to another location.We reserve 5 days in advance.The location in Canyon Country is one of the larger ones I’ve been to,I don’t understand why your company can’t get the equipment to the locations you are reserving at.
Derek Naus
Rating:
5.0
The customer service at this location was excellent, but there was a system wide network issue with all U-haul centers on the morning of 1/19/24 which caused delays, but was handled well by associates at this location.
Would be better if corporate U-haul operations team was more vigilant in making the system more reliable or have mitigation processes in place.
Thomas Kim
Rating:
5.0
Customer did not leave a comment.
JOSE MONTEALEGREESCOBAR
Rating:
3.0
They give me a trailer with out the feet for lifting up or down the trailer and I don't realize that because they connected to the truck and when I know rest is when I disconnect it. And specifically that trailer is super heavy. Because that for connected Back to the truck I can by my shelf and I get 1 hour more late and they charge me one more day. Even when I explained what is the reason. They don't care.and for me that is unacceptable. Is why I don't planning go back again to this location.
Fernando Perez
Rating:
5.0
There was one isse/problem, there are (2) card readers on the outside of the building where my storage unit was located. 1 Reader is for checkin/checkou and the 2nd reader for opening the sliding glass doors to enter the building. Not sure why there needs to be 2 readers for this task,but the problem was the 1st reader was partially broken/damaged and you couldnt read the screen AT ALL so you didn't know what it did, or didn't say, which is just frustrating. Instead of having something broken/damaged, simpify it so it's just lights vs a display or something. more sophisticated. I understand the area and possibly some people in the area/passer by, or unkind custotmers can cause such damage. thank you for everything, it was very much appreciated and should the need arise again, we will use the location and/or other uhaul services again!
JOE SANTANA
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MARCO MARTINEZ
Rating:
3.0
Make sure your vehicles battery is charged and ready for use. Offer the roadside assistance. I learned after the fact that was available. But the location representatives were nice but the over the phone they were unknowledgeable about their procedures of circumstances.
George Maupin
Rating:
3.0
I used U Haul couple of times before with satisfaction. This time my experience was a little less satisfying.
The truck's trunk was not swept. It had broken glass pieces in it. Which ended up causing me to get cut and bleed.
The gas tank was given empty to me. Even though I put some gas in it, at the return the staff was trying to add more charges to my bill. When I was given the truck No check was done. When I asked , I was told to take a picture of it. This all look like minor things. But, It adds up more unnecessary stress to a customer. The company needs to improve these things.
Gulbahar Gulbenli
Rating:
5.0
The employees where very friendly.
Victor Pleitez
Rating:
5.0
Customer did not leave a comment.
Cynthia R. Williams
Rating:
5.0
Customer did not leave a comment.
Erick López
Rating:
5.0
Customer did not leave a comment.
Ceja Rodolfo
Rating:
4.0
Customer did not leave a comment.
mykola tomchuk
Rating:
5.0
Customer did not leave a comment.
Jim Liao
Rating:
5.0
Be able to speak to people at the location where you want to rent from instead of the call center.
But everything went well because the people at the call center made every effort to arrange for the rental that we needed were very helpful and nice!
Vick Farrar
Rating:
5.0
Customer did not leave a comment.
Celeste Norford
Rating:
1.0
The rep lied to me about updating the information on the rental . Upon starting up the truck the gas gauge was not at 3/4 like he stated in my contract. I went back in to inform the rep about the issue and he stated don’t worry go ahead and go and I’ll send a text and email that I updated the contract with proper gas gauge level. I never received the txts or emails with ydated contracts and was charged for 7 gallons of gas. When I retired the truck same day it was rented a few hours later the U-Haul store was closed so I couldn’t address the problem. No im being charged fees and contracts were false
Juan Ceniceros
Rating:
5.0
The person who helped us get set up with the auto transport was very knowledgeable and helpful
David Chu
Rating:
5.0
Customer did not leave a comment.
Adreanna Washington
Rating:
4.0
No coment
Filiberto Banuelos
Rating:
5.0
Customer did not leave a comment.
JORGE RIVASMAZARIEGOS
Rating:
5.0
Customer did not leave a comment.
Arkadi Voskanyan
Rating:
5.0
The two representatives were extremely professional and courteous. That's rare nowadays. Thank you.
Jose Cueva
Rating:
5.0
My wife and I were extremely satisfied .
Byron Trist
Rating:
4.0
Customer did not leave a comment.
Gerardo Campos Rodriguez
Rating:
5.0
Customer did not leave a comment.
JOSE MONTEALEGREESCOBAR
Rating:
5.0
Keep up the good work!
Edgardo Cuala JR
Rating:
5.0
Customer did not leave a comment.
JASON PETRO
Rating:
5.0
Customer did not leave a comment.
Scott Yeskel
Rating:
5.0
Customer did not leave a comment.
Tim Finnegan
Rating:
5.0
Customer did not leave a comment.
Bill Lehr
Rating:
5.0
Customer did not leave a comment.
JOSE MONTEALEGREESCOBAR
Rating:
5.0
Customer did not leave a comment.
JOSE MONTEALEGREESCOBAR
Rating:
3.0
The truck felt like it was gonna stall when I tried to pick up speed
Valerie Jackson
Rating:
4.0
Not the best part of town, unfortunately. Very serviceable location and the staff was great.
Eddie Drake
Rating:
1.0
1.We had to commute to another branch while we booked the hotel nearby the other one !
2. We waited for 45 minutes to get the car and all our process of moving delayed
3. We got the wrong info regarding gage of gas and we had to pay extra
Awful experience in general
babak forouzanfar
Rating:
5.0
They did an awesome job! They were very friendly and worked hard and efficiently! We were very grateful!
Annette Lum
Rating:
5.0
I’ve been an u-haul customer for long time and I thought the office/location on Northridge on Parthenia and Lindley was the best customer service but since I been renting in the Sepuveda Blvd and chase I totally changed my mind this place is the best on customer service equipment and communication. It’s a pleasure to rent from this place 100% satisfied and I always recommended this place to families and friends. Regards. Pablo Barrera. General manager of JPA Restoration services inc .
Pablo Barrera
Rating:
5.0
Friendly and helpful
michael figueroa
Rating:
5.0
Customer did not leave a comment.
Arthur Fouther
Rating:
5.0
Customer did not leave a comment.
Eric Jim Dayrit
Rating:
5.0
I really appreciate the work of the staff and the kindness, thank you for the support.
MANUEL GARCIAAGUIRRE
Rating:
5.0
Customer did not leave a comment.
Julio Martinez Badio
Rating:
1.0
I recently had an incredibly disappointing experience with U-Haul at the Oxnard Avenue location in Van Nuys, California, and I feel compelled to share my concerns in this review.
My reservation, made via telephone on November 3, 2023, led me to an unsettling situation upon arrival. The area was crowded with homeless individuals, and the U-Haul staff seemed disoriented. To add to my dismay, I was handed a U-Haul truck with no paperwork, only a promise that the documentation would be sent via email.
However, the real nightmare began when I discovered the gas tank was almost empty, forcing me to risk running out of fuel. My attempt to refuel at a gas station turned into a hazardous situation when gasoline began pouring from the bottom of the truck. It was genuinely frightening.
I called U-Haul's roadside assistance, which took an excruciating three hours to arrive. To ensure my family's safety, I had no choice but to rent another U-Haul truck. The refund process for the defective vehicle was needlessly complicated.
Upon inspection by a mechanic, it was revealed that the gas line had been manually tampered with, a known issue in the neighborhood. Furthermore, U-Haul's Roadside Assistance initially insisted I continue driving the unsafe vehicle.The truck was also extremely filthy.
I am left with a sense of frustration and disappointment. I kindly request:
Reimbursement for the erroneous gas charges.
Reimbursement for the extra mileage charges.
Compensation for the lost time and expenses incurred during this ordeal.
I have provided evidence to support my claims. U-Haul must address these concerns seriously and promptly, as this experience has been far from satisfactory.
Jacqualyn Harris
Rating:
3.0
Customer did not leave a comment.
xochilt Pinedo
Rating:
4.0
Customer did not leave a comment.
John King
Rating:
1.0
I paid $127.90 for my monthly storage on the 27th of October and I moved out of my storage unit on the 3rd of November, that’s only seven days. Why am I not getting a parcel refund at the least? I’m a senior citizen on a fixed income and homeless, and I feel like I’ve been taken advantage of.
Phyllis Jackson
|
Overall Experience
Rating:
1.0
I had made two rental reservation, the first reservation dated 08/04/23, my daughter could not find the storage key so the van just sat in the parking lot overnight. upon returning the rental I even put in $10. Google Maps states the distance is 2.8. I'll round it to 3 miles. Round trip about 6 miles. of was. The CSR offered to do the return and email the receipt. The receipt stated $80.xx I thought it was a little steep but I knew I needed another reservation and I would compare the totals then. I did put a few miles on in the rental and gassed it up for the return, I do not have the mileage but we did make an extended trip.
There is an issue at the 8500 Sepulveda branch. Perhaps a total refund should be given as a gesture of good business habits not the CSR's underhanded approach to good business practices.
Please feel free to contact me,
richdurazo@gmail.com
747.244.6606
RICHARD DURAZO
Rating:
1.0
The service was horrendous.
I was over charged. There was unopened alchohol Beverages in the cargo van. An i am still dealing with trying to get my money back. I've yet to receive an email response with how the issue is being handled. I keep getting the run around. I will continue too leve bad reviews until this get handled appropriately
Corina Ponce
Rating:
4.0
Customer did not leave a comment.
Leo Matus
Rating:
5.0
Customer did not leave a comment.
Jose Gonzalez
Rating:
1.0
Horrible people the “manager” is a flat out liar
Lior Levy
Rating:
4.0
More workers during the busy times ie. Morning pickup.
Shauna Daniels
Rating:
5.0
All of the staff members are very courteous and friendly
MILTON RODRIGUEZ
Rating:
5.0
Customer did not leave a comment.
JUAN GALVEZ
Rating:
3.0
For starters, drop the so-called "environmental fee." Your mealy-mouthed, self-serving justification for it is just another ploy to take money from your customers. I'll be investigating this matter more and look forward to posting more on on-line forums.
Jay Stern
Rating:
4.0
Michael assisted me and was incredibly friendly and helpful! Thank you!
Benjamin Aldercast
Rating:
5.0
Nothing
MILTON RODRIGUEZ
Rating:
5.0
Customer did not leave a comment.
RAYMUND CARPIO
Rating:
5.0
Customer did not leave a comment.
Adam Lechner
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Anthony Hopkins
Rating:
5.0
Customer did not leave a comment.
Okezie Ndubuisi
|
First Impressions
Rating:
5.0
Everything was good except the cargo van uses a lot of fuel, very poor fuel consumption. I got about 7mpg, horrible.
DUSTIN POUR
Rating:
5.0
Great service
LaNeisha Trimble
Rating:
5.0
Customer did not leave a comment.
Pragnesh Patal
Rating:
5.0
Customer did not leave a comment.
Bertha Aguilar
|
First Impressions
Rating:
2.0
I would've given an excellent score, but felt that after storing my belongings there for 15 months, never missing an automatic payment, my price was raised after 12 months. The owner/ and or GM never returned any phone calls, or several emails I left for him regarding this increase.
Luisa Onorati
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
nicholas sollecito
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
LEVI SMITH
|
Overall Experience
Rating:
5.0
Great overall experience and very friendly and helpful staff. A special thanks goes to Moises - he was tremendously helpful during my move! Thank you!
Larisa Kempbell
|
Overall Experience
Rating:
3.0
A prorated program should be in place paying for whole month. Left days on books
Jenny Patricia Rivera Pineda
|
Overall Experience
Rating:
5.0
Everything was great
Caroline Eze
|
First Impressions
Rating:
4.0
Parking was minimal, but OK.
No need to park on the street.
Staff was very willing to accommodate parking spaces when needed.
MARVIN SYLVESTER
|
Overall Experience
Rating:
3.0
Generally clean facility. Comes with rat poison box. There were however still particles of black stuff that fell all over my stuff. There were a couple time the staff helped me just as they were closing and that was really great of them I was under so much stress and pressure that day and needed to place a few things in my storage locker. I had gotten there 5-10 minutes after they were supposed to close and I caught them on time and they let me in and waited the short time I promised. So helpful. Each time I needed help I always got it. So blessed.
sylvia mitchell
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Alejandro Franco
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Arnold Rivera
|
Overall Experience
Rating:
5.0
It was a pleasure.
Larry Campos
|
Overall Experience
Rating:
5.0
I have excellent experience dealing with U-Haul storage on Sepulveda Blvd, North Hills.
Yourik Mirzoian
|
Overall Experience
Rating:
5.0
Daniel and Sarah (I think) were professional and great to work with. The facility looked clean and organized
Lloyd Rogers
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Martha MEKONEN
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Margaret Gelman
|
First Impressions
Rating:
4.0
Very helpful and friendly staff
Kathleen Serrano
|
First Impressions
Rating:
1.0
Your questions are targeted to answers you seek but do not describe how from when s reservation was booked the person Derick stated he was able too ok book the truck rental and the storage unit at the same location
Which was what I stated I needed
However
Upon arrival not only were they booked At separate locations
But I had been told by vehicle could park safely on the lot while I was moving
The lot manager said not if those bookers don’t know what’s up
There is no parking on the lot only street parking
And That was limited and a walk-in back
Plus must move vehicle or risk towing
Then drive to storage facility fifteen minutes away and the lockers were small and the narrow corridor was an upper unit
It will be difficult to load especially after moving items all night
Now I will need labor to assist me $$$
and don’t know if they towed my car at the other site
It’s a nightmare
Now add no income homeless to the mix
And saving items from landlords threatening to thrown them away
And i I re as l realize now the high rental cost these days and how Storage facilities jack up the price beyond high demand
And will continue to do so in rents
So my things may not be mine for long.
And mostly worthless to anyone else
When I go to the unit I may need bigger storage and it’s not available
A National corporation and this is how you run it
And public storage is much worse!
Why?
Darrell Randazzo
|
First Impressions
Rating:
5.0
The staff was helpful and friendly. We also got a great rate compared to other places.
Marie Anduha
|
First Impressions
Rating:
5.0
Everything was good.
Larry Campos
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Braedyn Beal
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jacob Moore
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Jose Ayala
|
Online Move In
Rating:
5.0
I like because I can go in n out with no problem
Angélica Garibay
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jaaron Morris
|
Overall Experience
Rating:
5.0
It was great. Never had any problems.
Eryn Severino
|
Overall Experience
Rating:
2.0
most awful experience, i felt lost,
staff wasnt really helpful, the manager
tries to be rude in sarcastic way trying timo play it as if his nice
Irma Silva
|
Online Move In
Rating:
5.0
Excellent customer service. Awesome.
Brenda Nwokoro
|
Overall Experience
Rating:
2.0
I ordered a 10x10, it kept showing up online as a 5x5x8. Once I arrived in California, only half of my stuff could fit. I had to drive 17 miles to my cousin's to store the rest. Your staff was no help at all and the girl up front acted like I was inconveniencing her. It wasn't until the next day when I returned my truck, that Stephanie was the only one extremely professional, knowledgeable and compassionate.
Luisa Onorati
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Rosio limon
|
First Impressions
Rating:
5.0
I lost my key. Your company could be more friendly with breaking a lock. I asked my key for the storage
THOMAS CREED
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
jaime zelaya
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Phyllis Jackson
|
First Impressions
Rating:
3.0
The facility was clean but I didn't Notice that there was a Very Large Rodent Trap inside the Unit upon first Viewing it because the Employee was covering the space where it was sitting. I was very Surprised when I started Unloading my Items. I wanted to go and cancel the move- In but I really needed to store my things. We'll see how the first month goes fingers crossed 🤞.
KATIE SIMS
|
First Impressions
Rating:
5.0
Best customer service from a storage . Very convenient and convenient hours . Everything was set up fAst and professionally
Helen Dardon
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Athleo Cambre
|
Online Move In
Rating:
5.0
Benjamin was great..he deserves 5 Star ⭐⭐⭐⭐⭐
Very attentive and helpful.
Mauricio Navarro
|
First Impressions
Rating:
4.0
Do to Covid- 19, the manager was very helpful, and accommodating me on getting the storage door open, and I was able to get my personal items out.
MAGDALENA ROSAS
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ana Prem
|
Overall Experience
Rating:
5.0
I have recommended two friends the storage facility and they since then gain storage service form this facility.
Olivia Lopez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Raquel Martinez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Deysi Paredesdecarmona
|
First Impressions
Rating:
5.0
Manager was very helpful and quick. He was doing 3 things at once and ALL VERY WELL. He still had time to be patient and friendly and helpful to me.
Robert Marcus
|
Overall Experience
Rating:
5.0
This is the best storage facility I've ever rented. The staff are very friendly and helpful. Joseh, jose and Ben jamin are the backbone of this company. Keep up the good work guys you are awesome.
PAUL FORDE
|
Overall Experience
Rating:
5.0
Un personal altamente calificado,Cortez,flexible y atentos a tus necesidades pero sobre todo buscan la forma de que el cliente quede satisfecho buscando una salida para el benéfico del cliente. Muchas gracias
Teofilo Reyes
|
Overall Experience
Rating:
5.0
This location and it’s staff (manager Ben especially) is outstanding and I will rent from this location whenever possible! Great job
ANGELA DEAN
|
Overall Experience
Rating:
5.0
None
Guadalupe Morales
|
Overall Experience
Rating:
5.0
Me gusto gracias
Clara Castellanos
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Keleigh Dewey
|
First Impressions
Rating:
5.0
Fast and Easy process.
Jovanny Cipriano
|
Online Move In
Rating:
5.0
Manager was great!
Matthew Escobarwilson
|
Online Move In
Rating:
3.0
Storage worked well and was handy for what I needed. The night I arrived the staff were not particularly helpful.
Jane Martin
|
Overall Experience
Rating:
5.0
Staff really professional.
GREG RHINES
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Lisa Davis
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
grace chavez
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Kate Ross
|
First Impressions
Rating:
5.0
BY FAR THIS WAS THE MOST CONVENIENT AND EASY TO ACCESS STORAGE I HAVE EVER RENTED. I HAVE ALREADY RECOMMENDED IT TO FRIENDS.
CHRIS LEWIS
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kathryn Kuby
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
CHRIS LEWIS
|
First Impressions
Rating:
5.0
The storage unit looked well kept. I only cancelled because I needed a bigger unit
Diego Juarez Viveros
|
First Impressions
Rating:
5.0
I actually moved out on 7-24-2020 before the next monthly billing cycle and left the door open. I used your rental truck to remove my property. See contract in your system. I only used the truck for a few hours. Thank you for your clean an efficient facility and helpful staff.
ellen nichols
|
Overall Experience
Rating:
5.0
All staff was friendly and helpful. Hallway was always accessible and clean with access to carts.
Mackenzie Hamilton
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
kazuko felder
|
Overall Experience
Rating:
5.0
Ben was so helpful thank you so much ..
Julio Lopez
|
Overall Experience
Rating:
5.0
Thank u
Juan Garcia
|
Overall Experience
Rating:
5.0
The storage is convenient and the price was low. Great customer service unlike the horrible service I had for the truck renting.
Arturo Ayala
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ereka Prevot
|
Overall Experience
Rating:
5.0
Juan, the manager at the time, was very helpful, always honest and available. I was very disappointed to hear that there was no prorate for the storage unit that was due the 14th of the month.
sheila mckinney
|
Overall Experience
Rating:
5.0
Worked out perfectly!
Jenetta Bracy
|
Overall Experience
Rating:
5.0
Thank you all!!!
yakov pevzner
|
Overall Experience
Rating:
5.0
Very satisfied
sherry brown
|
First Impressions
Rating:
5.0
Thank you so much for ur help every body u are the best
ana lopez
|
First Impressions
Rating:
5.0
Great customer service!
Cedric Skinner
|
Overall Experience
Rating:
5.0
The employees were always friendly and helpful. Thank you!