Customer Reviews for U-Haul Moving & Storage of Newnan

5,257 reviews

3003 E Hwy 34   Newnan, GA 30265
(Beside Starship, Across from Wendy's, Chick-fil-A and Publix Shopping Center)

(770) 252-3032

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(770) 252-3032

3003 E Hwy 34
Newnan, GA 30265
(Beside Starship, Across from Wendy's, Chick-fil-A and Publix Shopping Center)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Bryan Labrecque 
Rating:
5.0

They were open and ready for business when I arrived at 6:55AM . This was 5 minutes before their advertised store hours. Very quick and easy drop off. Friendly, nice employee.

Brian Green 
Rating:
5.0

Customer did not leave a comment.

David Teske 
Rating:
5.0

Customer did not leave a comment.

RUSSELL CARTER 
Rating:
4.0

Customer did not leave a comment.

Naimah Williams 
Rating:
5.0

Customer did not leave a comment.

THOMAS QUATTLEBAUM 
Rating:
5.0

The truck was very clean but the smell of smoke was so bad that my girls could not ride with me. It was really horrible.

Sylvia Anglin 
Rating:
5.0

Fast, convenient service. Many vehicles available for any type of move

Gregory Meghoo 
Rating:
5.0

U the bedt

Jose Ampuero 
Rating:
5.0

Hands-down the nicest UHAUL I've used. The staff are friendly and efficient, and the whole experience was smooth!

stephen Evans 
Rating:
4.0

Customer did not leave a comment.

Mike Brown 
Rating:
5.0

Lots better than where I rented trailer

Patrick Minor 
Rating:
5.0

Customer did not leave a comment.

Michelle Coyle 
Rating:
5.0

Service reps are always polite and provide great customer service

JEFFERY STRONG 
Rating:
5.0

communication

Vernon Lester 
Rating:
5.0

Customer did not leave a comment.

LAURA WEST CC 
Rating:
5.0

Well, I did not know you guys did not take cash if I didn’t have my friends card on me I wouldn’t be able to make that transaction that you can make it a little better because I lost my card and I had a temporary card and I couldn’t use that

ARTHUR ANDREWS 
Rating:
5.0

Friendly, fast service. Great selection of moving supplies.

Steven Lee 
Rating:
5.0

It was a very good experience.

Ronnie Barnes 
Rating:
5.0

The agent was very knowledgeable and efficient. The truck was ready and waiting for me to take possession. Very satisfied with the experience.

Lee Miller 
Rating:
5.0

Customer did not leave a comment.

Marcella Cuffer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Shoch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Hemby 
Rating:
1.0

You gave us a trailer that had a hole in it and you all knew about the hole. My $300 electric fireplace got ruined because it was raining and we didn’t see the hole until after the fact and when my husband told you all about it someone said that they knew about it. So we will not be renting anything from this store again.

Martina Coleman 
Rating:
5.0

Customer did not leave a comment.

Jillian Martin 
Rating:
5.0

Customer did not leave a comment.

Jimmy Lugo Arroyo 
Rating:
5.0

Customer did not leave a comment.

Michael Canara 
Rating:
5.0

Customer did not leave a comment.

Robert Wilbanks 
Rating:
5.0

Great location. Plenty of equipment available and the team is very helpful.

Jeffery Ginn 
Rating:
5.0

Customer did not leave a comment.

Robert Hemby 
Rating:
5.0

Customer did not leave a comment.

Dwayne Durham 
Rating:
5.0

Extremely satisfied with service here.

Donna Tippetts 
Rating:
5.0

Customer did not leave a comment.

Laura Bellflower  |  Overall Experience 
Rating:
3.0

Rather expensive but equipment was decent.

JAKE WHITE 
Rating:
5.0

Very nice people work there. Yo bad U haul website is so bad

Eric Bracy 
Rating:
5.0

Fast check out! No waiting- Sufficient staff for fast service!

Kathleen Joseph wdusaaolcom 
Rating:
5.0

Quick and easy. No probs.

justin gentry 
Rating:
5.0

Customer did not leave a comment.

Eugene Horvath  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Hemby 
Rating:
5.0

Customer did not leave a comment.

Kevin Sporrer 
Rating:
5.0

Great customer service skills! Very helpful!!

JANI REID  |  First Impressions 
Rating:
4.0

We reserved a truck weeks in advance for a local move on a Saturday for 7AM pickup - which we noticed the day of (in the app) was changed to 7:15AM. That was not a concern as we were running an hour behind and were due to arrive at the location around 8:15AM. As we were driving to the location, we noticed in the app the reservation was canceled. We did not read anywhere that if a reservation is not picked up within 30 minutes it would be automatically canceled. We called enroute to learn it is their policy to do that - especially on the weekend. The person on the phone reinstated our reservation, and when we arrived at the location to pick up the truck everything went smoothly. Our only complaint is about the cancellation policy. It would be appropriate for the location to attempt to contact the renter to see if they still intend to pick up the truck or if they are delayed in getting to the location. As we had movers arranged via U-Haul's Moving Help, not having the truck we reserved would have been disastrous.

Brian Bauer 
Rating:
5.0

The employees I met were very professional and good team players

Bob Strom 
Rating:
5.0

Please check the rear of the vehicles before customer leaves. I rented a van. Some kind of can or cans were rolling around the back. Van smelled of cigarettes. Got home opened the back, 6! Empty Budweiser cans had alcohol all over the back of the floor and cigarette butts. I had to clean the floor as we were moving boxes in to a brand new house. Really didn’t want wet boxes on new floors. I told associate about it when I returned the van. Sounds like because trucks aren’t locked overnight they’re having a problem with possible homeless? Folks sleeping in trucks and using their bathroom?

ROBB WING 
Rating:
5.0

Customer did not leave a comment.

jeff strong 
Rating:
5.0

This place is the bar. You guys are the best.

Mary Turner 
Rating:
5.0

Great service, quick and the hitch looks great. Clean work

Jose M Guarderas 
Rating:
5.0

Great staff. Glad I found this place.

Akeya Anthony  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Wilbanks 
Rating:
5.0

Customer did not leave a comment.

Stephan Kernizan 
Rating:
5.0

Uhaul dealer was open. We had help disconnecting the trailer from the car and our car had no damage. So we are quite satisfied.

PAULA BUCCI 
Rating:
5.0

Customer did not leave a comment.

James White 
Rating:
5.0

Very nice people

Rebecca Spencer 
Rating:
5.0

Just keep doing what you are doing. Thanks.

Michael Richardson 
Rating:
5.0

Great customer service

Dmitriy Nechay 
Rating:
4.0

Customer did not leave a comment.

George Wharton  |  Overall Experience 
Rating:
5.0

Front desk staff was efficent , but not friendly at all.

Ronald Ford 
Rating:
3.0

I told them that I didn’t get a dolly or blankets and they told me it was up to them to reimburse me. They said to call the place I picked it up, but when I did the phone just rang and no one answered.

Michael Campbell 
Rating:
5.0

Customer did not leave a comment.

Alexander Brandt 
Rating:
5.0

Customer did not leave a comment.

Robert Wilbanks 
Rating:
5.0

Customer did not leave a comment.

Robert Hemby 
Rating:
5.0

Customer did not leave a comment.

Nikole Ramos 
Rating:
4.0

Customer did not leave a comment.

elois collier 
Rating:
4.0

I was unable to contact the peachtree city location directly inorder to check to see if they had an appliance hand truck available (BTW your phone tree system sucks). I drove to the Peachtree City location only to discover that they had just rented the last one a few minutes earlier. They called the Newnan location to enquirer if they had one, they said they had only one. So I quickly drove the 10 miles to the Newnan location. When I got there there wasn’t any one at the front counters, I had to look for an employee. I finally found the employees hanging out in a back room all staring at their phones. The gentleman that finally waited on me was very polite and helpful. The night before I wasn’t able to locate on your website or app where I could reserve an appliance hand truck. I used the “chat” feature, I explained that I couldn’t see where to reserve an appliance hand truck on the app/website. The “chat” assistant’s response was that I needed to go to the website. Wow! No “I can help you with that reservation” or “you can find it them on the website/App under …. You have made simple difficult!! PS even this survey was difficult. You sent me a receipt email with a link to give my feedback. I clicked on the link and then you needed my reservation number (which I had to go back to my receipt to retrieve it), name and email address (shouldn’t you have all that info). So I input all the requested info and then it says a review link has been sent to your email (I’m confused I thought I already opened an email with a review link in it ). Good luck, I hope you can fix this!

Tiger Wittbrodt 
Rating:
5.0

Customer service was also great! Nice people.

DANIEL DIGIUSTO 
Rating:
5.0

Customer did not leave a comment.

Constance Rosser  |  Overall Experience 
Rating:
4.0

Great

Jack Aaron  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Maxwell Hammond 
Rating:
5.0

Customer did not leave a comment.

James Ginn 
Rating:
5.0

Customer did not leave a comment.

Leah Whitehead 
Rating:
5.0

Customer did not leave a comment.

Teqlia Sapho 
Rating:
5.0

Very helpful employee. Accommodating .

Chris Singletary 
Rating:
5.0

Great service from this location

Pete Joines 
Rating:
5.0

!! Staff were great

David Towery  |  First Impressions 
Rating:
5.0

Every thing was easy

TIMOTHY BROWN 
Rating:
3.0

Customer did not leave a comment.

George Loomis 
Rating:
5.0

Customer did not leave a comment.

charles martin 
Rating:
5.0

Customer did not leave a comment.

Cassandra Bellows  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NESTOR MEDINA 
Rating:
5.0

The whole team is customer focused and get you on your way quickly.

Michael Donegan 
Rating:
5.0

Customer did not leave a comment.

David Jenkins 
Rating:
5.0

The online pickup was truly awful. Never was it communicated to me that the person who placed the order had to be the authorized driver. I tried to have the driver be my dad. Tammy was the agent responsible for authorizing drivers. She was incredibly awful. Took over 10 minutes to answer me back, she wouldn’t answer my questions, and would only give me the exact same response. It took me 45 minutes to get the truck from picking of pick up to leaving the lot. In addition, the online pickup states that the key box it attached to the truck- this is NOT accurate as this location had the boxes attached to the side of the building. When I would try clicking the button to call for further assistance, it would not let me. I love the employees at this location and they are always so helpful when you go in person. NEVER use the online system. Absolutely awful.

Kristina Kula 
Rating:
5.0

Awesome Job

Alfred Perry 
Rating:
5.0

Great experience!!! Keep up the good work!!

Steven Joseph 
Rating:
5.0

This is my third time using this U-Haul location and every time the service is great and professional.

Nicolle Amaya 
Rating:
5.0

Great job by all. Very helpful.

James White 
Rating:
4.0

Customer did not leave a comment.

Dilandrea Finley 
Rating:
5.0

Customer did not leave a comment.

Peter Romanik 
Rating:
5.0

Customer did not leave a comment.

Rafael James 
Rating:
5.0

Customer did not leave a comment.

Mary Newsom 
Rating:
5.0

Customer did not leave a comment.

james ginn 
Rating:
5.0

Great experience - very high mileage van and quite uncomfortable for 200 miles - also winch on car trailer could be a good idea

Andy Ellis 
Rating:
5.0

No

John Sutton 
Rating:
5.0

The two gentlemen that helped us were great! They made the whole process quick, easy, convenient. Their friendliness was above and beyond. They truly went out of their way to explain everything thoroughly and even walked us to our unit. I don't think we were shown to our previous unit that we had rented some years back. I was pleasantly surprised to see a business that goes the extra mile. It's rare to see that nowadays. Thank you!

Cindy Santiago  |  First Impressions 
Rating:
5.0

Keep doing what you are doing...

charles martin 
Rating:
5.0

Customer did not leave a comment.

Michael Canara 
Rating:
5.0

Great service

DANIEL HARDAWAY 
Rating:
5.0

Customer did not leave a comment.

Christine Markham 
Rating:
5.0

Customer did not leave a comment.

SCOTT SIMON 
Rating:
5.0

Great employees

John Dire 
Rating:
5.0

Customer did not leave a comment.

Sydney Weaver 
Rating:
5.0

Customer did not leave a comment.

HORACE FRANCIS 
Rating:
4.0

Customer did not leave a comment.

Jim Sulkanen 
Rating:
5.0

Friendly staff, clear instructions, clean facility.

loretta bland  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STACY WRIGHT 
Rating:
5.0

Customer did not leave a comment.

TRAMMEL ANDERSON 
Rating:
5.0

Customer did not leave a comment.

Jamison Roberts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Richardson 
Rating:
5.0

Customer did not leave a comment.

Teresa Johnson 
Rating:
5.0

N/A

Delorese Miller 
Rating:
5.0

Everything worked better than good...have sort of come to expect it to be that way. Thanks

JAMES WARD 
Rating:
5.0

Keep giving great service ...Thank for your kindness....Charles Martin

charles martin 
Rating:
5.0

Customer did not leave a comment.

jim shelley 
Rating:
3.0

Return wasn't smooth. I asked to Only have Uhaul 8 hours, the set it for next day, therefore my return wasn't easy, the app wouldn't low me to go through the process a n d I had to leave vehicle not being knowing if it would be properly received the next day.

Angie Jackson-Henry 
Rating:
5.0

Customer did not leave a comment.

bryan murray  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

durant cooper  |  First Impressions 
Rating:
5.0

Great group of people working there. Very friendly and accommodating!!!

David Fodor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Taylor  |  Overall Experience 
Rating:
3.0

I had my unit for over two years I thought it was pest free but somehow a big rat got into my unit and died . I had a fit and didn’t really want to touch my stuff. But overall it was a pretty good storage area. The Manager Chris worked with me on my last payment and I really appreciate that.

bereatha brooks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martin Pirrman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shakira Smith  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

Shavondria Clay  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EVA BENECKE  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

matt onze  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lamont Harris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelvin Quarles  |  Overall Experience 
Rating:
5.0

Aaron was extremely helpful when I needed to make arrangements last minute. He was friendly and courteous and I will recommend him specifically to people!

Laura Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marquita Geter  |  Online Move In 
Rating:
2.0

Customer did not leave a comment.

Kyle Reed  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUSANNA martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tkearria Cameron  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Meta Evans  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joneylin Black  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sonya McCall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lori mayes  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jamison Roberts  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tanequa Young  |  First Impressions 
Rating:
5.0

Great facillity and helpful staff. Plenty of dollies to move items in and out.

REGINALD LEE  |  Online Move In 
Rating:
4.0

I found rat droppings in my unit but overall a decent place.

Jane Arendall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTONIO DELGADO  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carroll Toomer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynn rajchel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shekhar Bhatti  |  Overall Experience 
Rating:
1.0

Rate increases CONSTANTLY!!!

Duncan Yob  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Richard Bjornas  |  Overall Experience 
Rating:
1.0

The insulation came down and got all over my bed mattress and all over my stuff I had mold and pollen that was blown up under the door all over everything that I owned and I had to throw thousands of dollars of stuff away

James Wright  |  Overall Experience 
Rating:
5.0

Everyone was very helpful and pleasant which made a big difference since I am relocating

April Grady  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Leonard Housley  |  Overall Experience 
Rating:
5.0

I was a single woman while using this facility. I always felt safe, even being alone there. It was also nice to be able to go inside out of the weather. When I originally chose my space, I was disappointed, that they had no climate controlled units available. But I still used the 1st floor of the multistory building and always felt my belongings were safe from the elements.

Diane Young  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PATRICK COLE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cindy Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sandi Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Merget  |  Overall Experience 
Rating:
5.0

I trusted this storage with my furniture for almost 5 years….everything was exactly the same

penny boyd  |  Overall Experience 
Rating:
5.0

All the staff was very helpful

Elaine Hester  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alvin Lee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

micheal davis  |  First Impressions 
Rating:
3.0

Haven’t moved in yet

Elaine Hester  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

james bledsaw  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeanine Collins  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ALBA THURMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samuel Cain  |  Overall Experience 
Rating:
4.0

There were mouse dropping on top of one container in front of the unit. One container only. There was no other evidence of rodents. All my items were okay. Thank you, blessings

deborah alexander  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra Higgins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert haydon  |  Overall Experience 
Rating:
5.0

I hate that we couldn’t stay! Chris and his staff were beyond helpful and wonderful. If it weren’t for personal reasons, I would have absolutely kept my unit with Sharpsburg U-Haul!

Catherine Kent  |  Overall Experience 
Rating:
1.0

They very rude And mean

RAMATOULAYE DIOP  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve Braddy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS GORDY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian Badger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jean paul Bello  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT BLACK  |  First Impressions 
Rating:
5.0

Worked well for our needs

Vickie Davis  |  Overall Experience 
Rating:
5.0

They was very help and friendly Askia Upshaw. Chris was very professional and help with me.

Toni Teagle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angelique York  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MECHELL GARNER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathleen Suter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas Suter  |  Overall Experience 
Rating:
2.0

My storage unit had water in it and my things were damp and stained. There are rodents in the building that have eaten their way into the ceiling panels of my unit and I have no food items stored.

maria copeland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Biggerstaff  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teresa Chambers  |  Overall Experience 
Rating:
5.0

The units are very small for the price, and I think if you have two units and rent a truck there should be an offer or something available. I rented a unit and truck a day apart and was charged separately. Just a suggestion

CHERYL JOHNSON  |  Online Move In 
Rating:
3.0

Had few issues with payment mailed and never received. Could NEVER get ahold of a manager! Got his emails but was never there when we called or came in. Nor did he ever return my calls! Guys at counter were helpful. Plenty moving supplies in store if needed.

Virginia Adams  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Felicia Gordon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MECHELL GARNER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jeri weathers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teresa Chambers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Austin  |  First Impressions 
Rating:
5.0

I love everything about u-haul. Thank you all for your help. And Merry Christmas.

ANTHONY CHILDS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rachel Puvvada  |  Overall Experience 
Rating:
5.0

I never had an issues with renting a truck or getting to and from my storage unit. Unfortunately the rates did change a couple times, increasing, while I had a unit and that was not expected, but other than that its a good place overall to store your stuff.

William Stell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Patrick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward Harbin  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Ivania Lopez  |  Overall Experience 
Rating:
5.0

Great service as always!!!

Thomas Ronning  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

IMarr Mack  |  Overall Experience 
Rating:
3.0

Have not moved in yet so time will dictate overall experience.

Brian Badger  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Diane Young  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jostens velazquez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Estes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victor Hoskins  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Stephanie Jacobs  |  Overall Experience 
Rating:
5.0

Convenience 1st floor

reginald fordham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodney Riggs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID FADER  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

debbie anding  |  First Impressions 
Rating:
4.0

Excellent service & customer relations my hats off for Mr Chris at the SR 34 Newnan facility 👌👌

Yvette Benton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ansel Ford  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Sara Varney  |  Overall Experience 
Rating:
5.0

Very clean and updated facility; staff was friendly and very helpful.

Robert Craig Gray  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rita Allen  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Felicia Gordon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Eastman  |  Online Move In 
Rating:
1.0

I have NO good words to say about the business I had for this location. The person who assisted me took the easy way out and put my husband's name on my profile and used his and my brother's contact info due to the autofill popped up when he put them in as my "reference". Therefore whenever my bill was late they would reach out to them and NOT me, which cost me more money due to fees. When I would call to rectify the issue I was told I couldn't without my husband who is a truck driver and is on the road a lot. However when I came in irate and requesting to end my contract my husband didn't need to be there and I was basically told is was a simple mistake on their end and the extra money I had to pay was my fault. I was refunded/ waived the fees ONCE. However when my bank called recently NO ONE knew the issues and refused to give me my money back. At this point the contract has been terminated and I will NEVER use them again nor refer anyone to use them.

edward weathers  |  Overall Experience 
Rating:
1.0

I had a terrible experience with U-Haul storage I had a water leak on mine furniture and clothes and Rodents In my storage unit

Brendon mabrey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dana Whitley  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Teresa King  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley Gamble  |  Overall Experience 
Rating:
5.0

The staff was always helpful and available. The facility was very clean and I would recommend it to anyone.

nancy weeks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisa dunn  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff - !

Madeana Pagdon  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Eliezer Luyanda  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

susan bott  |  Overall Experience 
Rating:
3.0

The lady who was working the day that I rented the storage unit, was not very friendly. She seemed annoyed that she had to work. The other employees that I came in contact with seemed to be ok with what they had to do.

Taneca Matthews  |  Overall Experience 
Rating:
5.0

Superb Customer Service! I would highly recommend!

marshall english  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Mills  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marcy Walker  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

jeri weathers  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Chalice Van Tonder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samuel Cain  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Joel Harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sonya Bevins  |  First Impressions 
Rating:
5.0

Everyone there was excellent, helpful, and knowledgeable!!!!!! I love this location!

Jasmine Uzodinma  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keri Racine  |  Online Move In 
Rating:
1.0

I reserved a 10 by 5 unit get there put my motorcycle in the openings only 3 ft I measured it so I had to get a 10 x 15 cuz that's all they had it cost me another $70 a month kind of false advertising to meet attend by 5 is really a 10 X 3 entrance

william lanning  |  First Impressions 
Rating:
4.0

Had my belongings there for 2and half years cause of a move and finally found a home. The prices went up several times during that time. Was not so happy with that! But other than that I was happy with them!

Angie George  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Craig Johnson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

William Lay Jr  |  Overall Experience 
Rating:
5.0

Love it

jalil allen  |  First Impressions 
Rating:
2.0

Overwhelming smell of mouth balls in the whole facility. Very toxic I feel like you should not allow moth balls very toxic

SHARON BARNETT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JON MOSS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teresa Chambers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laura Bellflower  |  Online Move In 
Rating:
1.0

Apparently there is a disconnect between Uhaul Corporate and franchise locations. Everything about the unit I reserved through the website was backwards. It was supposed to be a 10x10 indoor unit that was free for the first month...in reality all they had to offer was a 5x10 outside unit for $90. Might use their trucks again but I'll never use their storage.

MATTHEW SAYE  |  Overall Experience 
Rating:
5.0

The agent that attended to me was friendly, courteous and knowledgeable.

David Amosu  |  First Impressions 
Rating:
1.0

I turned in keys and my card in November and you all continued to charge me. My moving company picked up my items and I left the unit. I’ve explained this multiple times to your “customer service “ and no one has helped. They stated I still owe $500. Worst experience ever!

BRANDI CARTER  |  Overall Experience 
Rating:
5.0

An awesome move-in! The staff could not have been friendlier; the were thorough and quick. 1st time storing with U-Haul and will never go anywhere else. Clean, well-lit, easy to find my way around with all the markings, and they provide carts to use. Excellent experience all around!

CHRISTOPHER MCCALLA  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

SANDRA LA MARTZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kyle di giulio  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim Sanderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deidre Walker  |  Online Move In 
Rating:
3.0

Price increase was annoying. Also annoying was employees inability to lookup my account using my name or phone number.

NICOLE GEORGE  |  Overall Experience 
Rating:
3.0

Converted truck storage..... Lousy doors would not close properly. Forced purchase of lock is rediculous. Rain puddles in front of storage unit making access difficult. Staff poor in customer service......Very poor. Had to call 3 times to verify move out!

MARTIN WISE  |  Overall Experience 
Rating:
5.0

We had a great experience! Loved the location, well lit interior and exterior, and the ease of loading and unloading.

Amy Kerlin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany Parsons  |  Overall Experience 
Rating:
5.0

Easy access and a very helpful staff

Anthony Holmes  |  Online Move In 
Rating:
5.0

Never had a problem with u-haul.

virgina gresham  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

CHANDLER ALLEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ACACIA CLAY  |  Overall Experience 
Rating:
1.0

My stuff was sold under the value of all I had in the unit, my power washer worth 700.00 was in there used twice was worth more than 7 months rent of the unit was sold for 125 bucks. When I would have paid the whole storage amount. Smh.

Aja Hannan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glenda Ojeda  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John DeMuth  |  Overall Experience 
Rating:
5.0

I loved this storage facility. It was always clean and well lit. Also I love love love the convenience it afforded. There are carts and mattress carts on site to assist you with moving your things. Staff were always friendly and attentive. Couldn’t possibly ask for more!!

Tyresha Thomas  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mike Humphrey  |  Overall Experience 
Rating:
5.0

Great staff! Nice facility! We will recommend to anyone who asks us about the place!

STEVEN HARBIN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WILLIAM TERRELL  |  Overall Experience 
Rating:
2.0

Things were fine for the duration, but for example when I was checking out/ moving out, 3 employees were just sitting in lobby, one half awake, if I was a new customer I would not use your business as it’s super unprofessional having someone basically asleep in the lobby and wasn’t even bothered customers were seeing so, something needs to change.

MELANIE NICHOLS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Barrow  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

akia owens  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Todd Crafton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

laura cordova  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sandy stephens  |  Overall Experience 
Rating:
4.0

This was the 2nd Storage Unit I had reserved from this location. (2nd unit at this location. First time was EXCELLENT service etc.). The facility had rented the unit out from under me and when we arrived it wasn't available. While the owner/operator Chris did a great job getting us the same rate for a larger outdoor unit to compensate for the indoor climate controlled unit we had reserved, all of our furniture and electronics were covered in a thick layer of Georgia's famous yellow-green pollen and dust when we accessed it to clear it out this weekend. This was very unfortunate and has required several hours of cleaning everything before bringing it into our newly constructed home. Other than that, the rental, price and consistency of the payment process and smooth checkout were painless and simple.

Brian McCarthy  |  Overall Experience 
Rating:
2.0

I made a reservation for a 10x10x12. I stopped by just to make sure everything was in place. They told me the 10x10x12 was no longer available and if I wanted the 10x10x10 I need to rent it now a week and a half before I needed it or it will be gone. I guess you don’t honor the reservations. I had called a week before to change the date I needed the 26ft truck and they didn’t even have that.

Russell Tolliver  |  First Impressions 
Rating:
4.0

When I need a unit for a short period, I always choose this location. The manager is knowledgeable. The only downfall would be the cleanliness, the community section was always junky and full of broken furniture. The outside bathroom needed attention. Finally, the trashcan by the exit door was never emptied. I will be back the next time I need a short-term unit. Thanks!

STEPHEN SIMON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tonya Houston  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JASON SPADE  |  Overall Experience 
Rating:
3.0

It was good aside from some of my stuff having mold on it which I was not happy about.

Latoia Frazier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela Warnicke  |  Online Move In 
Rating:
5.0

Exceptionally clean and well managed!

Jody Noland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mary ann neureiter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julia Baggett  |  First Impressions 
Rating:
1.0

Very poor customer service rude people always a problem to contact them always a issue to pay my unit or paying extra money late fees them always contacting my ex husband knowing it was court orderd it was my unit I believe he took items out or the staff did alot of things broken an wasnt when they went in there

Shavawnia Vinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james walker  |  Overall Experience 
Rating:
5.0

The staff is very knowledgeable and friendly. I would highly recommend their facility.

James Vasseur  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamie Harris  |  Online Move In 
Rating:
2.0

Customer did not leave a comment.

patricia hubbard  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Eric Stobart  |  Online Move In 
Rating:
4.0

I like the security and elevator. I dont like that you charge extra for 24hr access. When you work and off shift 12hr job you need 24hr access but its not worth $10 extra. I wish you gave a military and first responder discount. Im a veteran and i also am a hospital worker.

wayne cantrell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dallas King  |  First Impressions 
Rating:
1.0

Both outdoor storage units leaked and damaged some of my items. When I informed UHaul, they said they would inform the manager and I was never contacted for follow up. The computer system at UHaul is horrible. When I first rented the units and set up my online account, UHaul's system linked my account to an old account ten years old, including an old credit card, which it then tried to run for auto pay and of course failed. I was then charged late fees, & a delinquent letter was sent in the mail to my MOTHER'S address THREE states away. When I went to UHaul to correct these issues, they apologized and admitted that their computer systems were horrible. They removed the late fees, but it should have never happened in the first place.

MATTHEW BOLTE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lindsey jarrett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Joliff  |  Online Move In 
Rating:
4.0

No Comments

JOSE GUEITS  |  Overall Experience 
Rating:
5.0

This location has always been able to help me whether storing items long or short term, as well as with moving needs.

Laura Hauser  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer MacKinnon  |  Overall Experience 
Rating:
5.0

People dirty up the bathroom real bad...but the staff amd everything else is great. They always helped me out a lot amd I greatly appreciate them. I still have to rate them as excellent.

JODY LADSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

karen shelnutt  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ken Morris  |  First Impressions 
Rating:
2.0

Employees are rude and not helpful at all.

Sherard Arnold  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank chisholm iii  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kyu lee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONALD JOHNSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Derrick Tolliver  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREA HEARD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kerri Holland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Erath  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA ROBINSON  |  Overall Experience 
Rating:
5.0

Truck was very clean and well maintained other then the damage from renters

Dustan Beall  |  First Impressions 
Rating:
5.0

Great people and very helpful

Mike Humphrey  |  First Impressions 
Rating:
4.0

Made a late payment. Two weeks afterwards the lock was still on. I had to tell them to take the lock off. I think that should have been checked

angela anthony  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

priscilla garza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

steven saenz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Duane Stephens  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA ROBINSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janeth Montenegro  |  Overall Experience 
Rating:
4.0

Called several times. Wait time 10-15 minutes. Last call was on hold for 38 minutes. No one ever picked up. Was still on hold when i walked in building. Girl at counter was on her cell. No one in line when i arrived. Brought this issue up with management. Other employees were great!

Virginia Adams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Billy R Hyde Jr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Timothy Dickinson  |  Overall Experience 
Rating:
3.0

You are truly renting a uhaul truck with a lock on it for. 200 bucks

sharon ladd  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

stephen matthews  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cherrise Clarke  |  Overall Experience 
Rating:
5.0

I have rented here before. The facility is very clean, convenient, has many carts, and staff are always friendly and helpful.

Laura Hauser  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA ROBINSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KENYA QUINONES  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JASON SPADE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jude Castanos  |  Overall Experience 
Rating:
5.0

Always a pleasure working with your staff. They are knowledgeable and courteous. Good to see familiar faces over the years.

Michael Schreiber  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KARL MESZAROS (4 seasons lawnscapes)  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

William Copelan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrea Wimbush  |  Overall Experience 
Rating:
3.0

The reason for my average experience, my 3pcs leather sectional with a dual recliner and sofa bed was stored in the very front of the storage unit along with a few more items. When I went to get my stuff the were badly molded. Called the insurance Co, all the say was there wasn’t any leak & they denied my claim. Uhal will not do anything for me either. Chris - regional manager- newnan, ga. My lost $3000.00.

Chandra Hasnoo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lacy Johnson  |  Overall Experience 
Rating:
5.0

Very happy, except for the locker next to ours had nasty smelling stuff in theirs

Lisa Gess  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George Wharton  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

angelita robinson  |  First Impressions 
Rating:
5.0

My daughter’s home was severely damaged by the tornado that hit our area. The staff was so kind and took care of our needs. Very much appreciated!

susan bott  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Vinnie White  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Timothy Dickinson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Misty mcdonald  |  Overall Experience 
Rating:
5.0

The lady that assisted me (I believe her name is Gina) was extremely helpful! I was flustered and did not have a reservation for a storage unit so I was nervous about my move last minute move... But she was extremely kind and went out of her way to help us get everything accomplished in a timely fashion. Exemplary customer service, thank you!

NICOLE GEORGE  |  First Impressions 
Rating:
5.0

Great experience, with the exception of having some difficulty online finding my unit to pay online. Other than the the tech issues my experience was a great one.

Christina Kidd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda Harvell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

aneshia white  |  Overall Experience 
Rating:
4.0

I moved into the storage on a Sunday afternoon late in the day when it was soon to be time for the associates to go home. The trash cans in the storage building could have used some taking out, but again, it was around quitting time and I know how it feels to be ready to get off work! Other than the trash cans being full, everything else was clean as a whistle and looked great!

Laryssa Stone  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sara Hall  |  Overall Experience 
Rating:
3.0

After speaking with a person on the phone and deciding which unit would be best for me when I got to the location the unit I thought I was getting wasn't available and too the truck I was renting for the day had already been taken. There was no mention I had to pick it up at a specific time. I've had this happen with other storage facilities as well. Not sure why....I did get another truck and to I didn't realize there was going to be an added charge for mileage. It needs to be pointed out during my conversation.

Doreen Palmiere  |  First Impressions 
Rating:
5.0

Great experience!

JAMES MARTIN  |  Overall Experience 
Rating:
5.0

Nicely done, would use again!

john noda  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RANDY MCDANIEL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOHN TRAWICK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Amoson  |  Overall Experience 
Rating:
5.0

Michaela at the Peachtree City location was awesome! Very helpful and went out of her way to take care of our needs! The units are also nice, and the rest of the staff for both my moving vehicles and storage Units were great as well!

JAMES MARTIN  |  First Impressions 
Rating:
5.0

Staff are very professional and helpful.

Derrick Tolliver  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HODGE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Douglas Bates  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TaShondrea Moton  |  Overall Experience 
Rating:
5.0

Great service! Only suggestion is a key card drop box for when you move out. It was just a tad annoying having to go back to the office just to drop off a card. Thanks for the help everyone! I always recommend you guys.

Adam Patrick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james frenn  |  Overall Experience 
Rating:
5.0

I’m so frustrated. Came in a few weeks ago and thought I had reserved a 10x10 unit for sometime this month. Came in yesterday to move from my 5x5 to 10x10 and was told “no, you don’t have a reservation and we don’t have any available. 🙁 Also was told you don’t keep a waiting list for 10x10’s.

Jody Noland  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ginger Kee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SANDRA ROBERTSON  |  First Impressions 
Rating:
5.0

Everyone here is always so nice! Keep up the great work!!!

Kelly Bunch  |  Overall Experience 
Rating:
4.0

Some evidence of mice in the storage unit, but there are traps/poison stations throughout the facility, otherwise a clean and safe building

Andrew Etterman  |  Overall Experience 
Rating:
5.0

Initially wanted to rent for only a year but life happens. Now after 2 and a half years I was sad to say goodbye to “my” storage unit. This place is sparkling clean, ppl are super friendly, and very patient as my storage needs changed several times and they were able to accommodate them. Highly recommend!

Laura Hauser  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua Ohara  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PATRICIA KEITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Earl Small  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melissa Lanza  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TaShondrea Moton  |  First Impressions 
Rating:
4.0

My only complaint with u haul Newnan is about a single employee. All agents were busy when I arrived, so I was waiting. This young lady came in to start her shift, she had a thin T shirt with no bra and house slippers, she clocked in and went outside in the shop area and sat down and started smoking. She was still there smoking and talking on her phone after I unloaded a truck and checked out. So I asked another employee about her and what her job was. I was told she had the same job as the rest of the folks at the counter. Why she chose to go outside and smoke instead of helping me while I was in line I do not know. She seemed extremely comfortable ignoring your customers so this tells me she does this quite often. Her dress was completely unacceptable for public work. Her work ethic would get her fired if she worked for me. You are really being unfair to your other employees by allowing this employee to act like this. All your other folks were very professional and very helpful and working their butts off, I feel pretty confident you know exactly who I am talking about and I hope that you address it.

JAMES GRAY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rae bonacci  |  Overall Experience 
Rating:
4.0

Very helpful showing us to storage locker and in the return of our rental equipment.

Skipper Hughes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LISA MCMAHAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adam Patrick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Johnny Estrada  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

karen melchiorre  |  Overall Experience 
Rating:
5.0

The best climate control storage unit ever!! Customer service is always amazing, my one stop shop for moving. Especially this particular location.

Tenisia Mahone  |  Overall Experience 
Rating:
5.0

The cleanest U-Haul location I've ever been to. Great job guys!!!!!

alba thurman  |  Overall Experience 
Rating:
4.0

Good service at the desk and unit was clean and well lit.

wesley burgin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stephanie Rucker  |  Overall Experience 
Rating:
3.0

The only issue that I had was the credit card I used for payments always seemed to change and I was always charged late fees and I got tired of paying them. That is the main reason that I shut the account down. I felt I was being ripped off every time a payment was due.

DONALD COLLINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ginger Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Potts  |  Overall Experience 
Rating:
5.0

The manager there was super friendly and helpful, both with teaching the guy checking me in, and also showing me everything with the storage unit. Great customer service.

Scott Amoson  |  First Impressions 
Rating:
5.0

Great staff, great location. The storage area was nice, clean and spacious. No issues at all with the process

Sara Hall  |  First Impressions 
Rating:
5.0

Professional and attentive, I appreciated how they cared enough to help me decided my choice in rental storage.

SHARON PHILLIPS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JON MOSS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kavian Baker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dolores hall  |  Overall Experience 
Rating:
1.0

Because my things are filled with mold and bugs and rats , red ants who knows what happened I don’t but my things look weathered like they were out elements why should I pay for storage that has my things looking like this ? 1400 + dollars wasted because I need new things my clothes shoes toys my life, and your not willing to help because I didn’t pay more WOW thank you !

Lillian MITCHELL  |  Overall Experience 
Rating:
5.0

Staff friendly and professional

Willie Thomas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

wes howell  |  Overall Experience 
Rating:
1.0

Several inexperienced staff. Reservation not handle properly. Took 1 hour to get lock off. Overcharged for staff error. Truvk

Ellen Grant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cary White  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara Adams  |  Overall Experience 
Rating:
5.0

The staff is amazing! They are very friendly and helpful. If I ever need another storage unit or truck I will be back. Thank you all so much for making my experience fantastic!😁👍🏾

Eletrica Mathis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pamela wenger  |  Overall Experience 
Rating:
5.0

Very friendly staff and very helpful... I would use this location again!!! Fabulous Service!!!!

lennell giffin  |  Overall Experience 
Rating:
5.0

The staff is very helpful and accommodating.

dave merz  |  Overall Experience 
Rating:
5.0

Staff was awesome!

Douglas Bates  |  First Impressions 
Rating:
4.0

I think our sales rep must be new, there were a few hiccups but they were quickly addressed

Sabrina Reasor  |  First Impressions 
Rating:
5.0

Very pleasant experience and the staff really understands customer service. Thank you!

Harold Earls  |  First Impressions 
Rating:
5.0

Jade was very nice

tammy graham  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ronald Cannon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather Godshalk  |  First Impressions 
Rating:
3.0

The facilities and location is a 5. The staff tries hard, but at a 3 with wanting to show effort but not getting the big picture. (Like making me walk back and forth in a process when it could be one trip if they just came with me. (Truck rental. ) Then a 1 Star on professionalism. While a 5 and 3 when working with me directly, they are awful when they think they are not being watched. Yelling names at each other scroll lot, etc. they need to be professional the whole time on the clock.

JEROME CZERWINSKI  |  Overall Experience 
Rating:
5.0

Great service.

Jason Griffin  |  First Impressions 
Rating:
5.0

The only things I dislike the Uhaul. My son is in Military, And he currently station at Fort Bragg. He had an order to Deploy to Korea. My son asked me to helped him to find A storage unit, so he can move his family home while he deployment. I rent a unit for him on March 7, how every with all Corona viral going on, his deployment got Cancel, I had to cancel the unit the 20th and asked if I can get my refund back, and was told I couldn't get my money back. I just think since we never had a chance to move, none of all stuffed into a storage unit. Since my son is seeing our great National, I was hopeful that the company would consider refunding back to me!

linda lane  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VALERIE ANDERSON  |  Overall Experience 
Rating:
5.0

The entire staff was very friendly and helpful. Explained everything very thoroughly and did a superb job of making a stressful move so much easier! Superb staff!!

STEPHEN MARSHALL  |  First Impressions 
Rating:
5.0

NA

MARCEL BEDARD SR  |  Overall Experience 
Rating:
5.0

Seems to be very well run!

derrick chisholm  |  Overall Experience 
Rating:
5.0

Worked out great for us....

James Bretscher  |  Overall Experience 
Rating:
5.0

Very helpful and professional

Tim Brown  |  First Impressions 
Rating:
5.0

Thank you.

Everett Guthrie  |  Overall Experience 
Rating:
4.0

It was hard to pull up and down the door. Please fix door 139.

Conswella Teagle  |  Overall Experience 
Rating:
5.0

Excellent experience.

rhonda nichols  |  Overall Experience 
Rating:
5.0

excellent facility & staff

jennifer wilson  |  Overall Experience 
Rating:
2.0

Storage to small and location not great but gave me free move in price really to high on what they gave me had to get another storage , friendly people until I had this issue I shouldn’t have to pay

Lillian MITCHELL  |  First Impressions 
Rating:
5.0

From start to end of my moving process u/ haul helped me get it done. Thanks

Jeff bELL  |  Overall Experience 
Rating:
1.0

Y’all would have been perfect if y’all didn’t charge so much for mileage and or be little more considerate with how much it is! But the people were nice.

Ashley Skipper  |  First Impressions 
Rating:
5.0

This facility is well-maintained and the staff is very friendly. I felt safe at the facility and did not have any worries about my belongings in storage.

Kimberly Boyd  |  Overall Experience 
Rating:
5.0

Service was great! I would definitely rent again at this location.

Alba Thurman  |  Overall Experience 
Rating:
5.0

Jade and Chris are the best!

Deborah Scobey  |  Overall Experience 
Rating:
5.0

Very nice staff, clean facility, plenty of carts including mattress carts, even able to borrow a dolly if needed. I’ve used many storage places over the years, but never U-Haul... this is better.

John Keane  |  First Impressions 
Rating:
4.0

They always worked with me and were extremely helpful!!

Libby Harper  |  Overall Experience 
Rating:
5.0

Great customer service and staff was very friendly and helpful.

darren whitfield  |  Overall Experience 
Rating:
4.0

No comments

Ewell Markland  |  Overall Experience 
Rating:
5.0

Very courteous service

James Miles Jr  |  First Impressions 
Rating:
2.0

We had a unit next to a person that stored a high amount of dog food in their unit. Do to dog food stored next door we continually had rats, and baby rats that ruined our belongings due to urine/feces

Bonnie White  |  Overall Experience 
Rating:
5.0

Excellent, friendly, knowledgeable, helpful, and swift service.

Rita Yarber  |  First Impressions 
Rating:
5.0

no additional comment

Phillip Sandahl  |  Overall Experience 
Rating:
4.0

I did see mouse droppings from time to time. But other than that it was a good place. Dry , clean and safe.

Carol Skinner  |  Overall Experience 
Rating:
5.0

UHaul Storage is the only place I will store my things into. Everything about it was on point. I have referred several people to UHaul and I know they will like it as well. Thanks!

Marie Crawford  |  Overall Experience 
Rating:
1.0

I am a female, truck broke down on a backroad in Alabama. I called the guy we always rent from told him my cell phone was almost dead and my situation. He was short and rude. Told to call 1800#

SUSAN ABERNATHY  |  First Impressions 
Rating:
4.0

Would be nice if the lockers had a light . Thanks

Rick Orleck  |  First Impressions 
Rating:
5.0

Friendly professional service

JOHN DAVIS  |  First Impressions 
Rating:
5.0

Easy rental

kellie robinson  |  First Impressions 
Rating:
4.0

Good service.

HURLEY HANKEY  |  Overall Experience 
Rating:
5.0

Jade was amazing!

JAMIE BARCHANOWICZ  |  First Impressions 
Rating:
5.0

It was a great experience

Stephanie Rucker  |  Overall Experience 
Rating:
5.0

Shirley, Shelia and the staff are amazing - very competent and polite, helpful and dependable. Excellent customer service!!

Marissa Monteilh  |  Overall Experience 
Rating:
5.0

Shirley, Shelia and the staff are amazing - very competent and polite, helpful and dependable. Excellent customer service!!

Marissa Monteilh  |  Overall Experience 
Rating:
5.0

.

TIMOTHY FUSSELL  |  Overall Experience 
Rating:
5.0

Great facility with easy access and climate control. If we ever need to put our belongings in storage again, we will absolutely look for another Uhaul storage facility again.

Claudia Zapata cardone  |  Overall Experience 
Rating:
5.0

Christopher Hill & his whole entire staff are nothing but amazing people! I look forward to doing business with them in the future. I can’t say anything but absolutely great & Extraordinary things

Jesica Roberts  |  Overall Experience 
Rating:
4.0

The representatives at Uhaul were extremely helpful and thorough with my recent storage rental.

Stephanie Rucker  |  First Impressions 
Rating:
3.0

Very friendly staff

Ewell Markland  |  First Impressions 
Rating:
5.0

Chris and his staff were AWESOME. I have stored items in other places and Chris and his staff, and the facilities were the BEST I have ever encountered. Thank you Chris. Jim and Judy Mills

jim Mills  |  Overall Experience 
Rating:
5.0

Great customer service, easy process.

georgie mcmillan  |  First Impressions 
Rating:
5.0

Staff was efficient and friendly. All areas were clean. I could easily access carts for assistance to move my belongings to the second floor.

Julie Evans  |  First Impressions 
Rating:
3.0

Not having 24 hour access without paying extra was annoying several days. Appreciate them working with me originally (no 10x10 available, so gave two 5x10s for same price as 10x10).

Kevin Welch  |  Overall Experience 
Rating:
5.0

My Ubox was delivered expeditiously.

OLAMIDE MOORE  |  Overall Experience 
Rating:
5.0

Great staff - very helpful! Clean facility! Easy to use and I felt like my things were safe. Well priced and worth the money for your things to be protected. Bonus - helpful carts!

Amanda Scmidt  |  Overall Experience 
Rating:
5.0

Thank you for the Excellent, professional staff, and a clean, secure facility at a very reasonable price.

Cor Toncray  |  Overall Experience 
Rating:
3.0

Didn’t appreciate rat crap in my shed during my whole rental time.

Margaret Stephens  |  Overall Experience 
Rating:
3.0

Had a storage unit for two years. Price increase per month was ridiculous!! It seemed to go up every other quarter!! I would never recommend or use Uhaul storage again!! The tape sold at Uhaul is tape

Carl Esposito  |  Overall Experience 
Rating:
5.0

When I need climate controlled storage again, I will be back!

Jack Parks  |  Overall Experience 
Rating:
5.0

The facility was always clean and the staff always very helpful.

TROY POWELL  |  Overall Experience 
Rating:
5.0

Clean, convenient; friendly staff.

Mary Freyling  |  Overall Experience 
Rating:
3.0

We were out by the 26th and you charged us a full month and charged for a bee access card when your employee told us that the cards h and d been malfunctioning and we needed a new one.

Kadee Close  |  Overall Experience 
Rating:
5.0

Great experience.

Tammi Yates  |  Overall Experience 
Rating:
5.0

The customer service at this location was outstanding for a stressful situation. I cannot thank you enough!! Tammi Yates

Tammi Yates  |  Reservation 
Rating:
5.0

Everyone was so courteous and nice I would do it over and over again in the future

margaret butler  |  Overall Experience 
Rating:
5.0

The staff wrre/are "Perfect:!

stephanie jackson  |  Overall Experience 
Rating:
5.0

Very convenient use of facility and helpful staff.

Valerie Rodriguez  |  Overall Experience 
Rating:
4.0

I understand that this lication puts Rat Traps/Bins in each unit, but they should clean & sweep out units prior to New guest moving in! It's very nasty too see Rat droppings inside units before rentin

Lisa P Ambrose  |  Overall Experience 
Rating:
5.0

Always great service from Chris and his team.

Paul Butterworth  |  Overall Experience 
Rating:
2.0

terrible, dirty, rat feces in unit, raised rent 2 times on an 8 x 10 unit, we were due $15 credit..only had a 20 dollar bill in drawer and there response was we would have to come back later!!!

James Morgan  |  Overall Experience 
Rating:
5.0

Awesome service

Naimah Mack  |  Overall Experience 
Rating:
5.0

Very professional, polite and extremely helpful staff. Always cheerful and advised me when asking questions about moving needs. Thank you very much.

Anne Carr  |  Overall Experience 
Rating:
5.0

Great location

brandon ward  |  Overall Experience 
Rating:
3.0

The staff was unwilling to contact your IT department and tell them that I could not pay my rent online. Due to a mistake in one payment a yearly rental was charged & could not be changed. Moved out!

henry cornette  |  Overall Experience 
Rating:
5.0

Everything went well. Treated with some of the best Customer service. Will highly recommend to anyone I know wanting some place to store their stuff!!

heather burgess  |  Reservation 
Rating:
5.0

staff was friendly,helpful and knowledgeable

chris wood  |  Reservation 
Rating:
5.0

my pod was a pick up and drop off order to my home, but the experience was seamless. The dispatcher kept me informed and was a pleasure each time we spoke.

Jennifer Fields  |  Overall Experience 
Rating:
5.0

Exceptional customer service, so very exceptional, I'm seriously considering submitting an application to join the team. Thank you for the impressive experience.

AL Latimore  |  Reservation 
Rating:
5.0

We had issues with the card not working. All we had to do is call and they came to let us in. Very nice place and helpful people.

KATHY MARTIN-GARTRELL  |  Overall Experience 
Rating:
5.0

Fantastic facility. Thank you.

Denise Kennedy  |  Overall Experience 
Rating:
5.0

Very well maintained, clean. Would use again and highly recommend!

Laura Hauser  |  Overall Experience 
Rating:
5.0

One way move, first month rent free. Clean room. Pleasant workers

Wesley Brown  |  Overall Experience 
Rating:
4.0

The rates are to high!!!

susan williams  |  Overall Experience 
Rating:
5.0

Excellent Service

SERVICE SCANNING LLC  |  Overall Experience 
Rating:
5.0

This location is easy local access for my storage needs. I had an indoor storage unit and the building was always clean and orderly. The staff has been very helpful anytime I've had questions.

Tiffany Thomas  |  Overall Experience 
Rating:
5.0

Facility was clean. Staff were knowledgeable and reservations were very easy.

Larry Shapiro  |  Reservation 
Rating:
4.0

Mr Miller was nice and cordial. The price was fair and I would recommend customers to HIS location 24 Franklin Hey Newnan, Ga.

Carolyn Collier  |  Reservation 
Rating:
5.0

Thanks!

JOHNNY COOK  |  Overall Experience 
Rating:
5.0

Very professional and friendly staff.

susanne meredith  |  Overall Experience 
Rating:
5.0

Staff was very helpful with solving a minor issue at both facilities in Maryland and Georgia. The driver arrived as promised and was also a great help . Thank you I would definitely recommend

nathaniel parks  |  Overall Experience 
Rating:
5.0

I’ve used this location for different services for about 5 years. I’ve always been incredibly satisfied with them!

Peter Joseph  |  Overall Experience 
Rating:
4.0

Friendly staff , clean facility,

stephen greene  |  Overall Experience 
Rating:
5.0

This is a wonderful manager and staff, God bless them!

annette loomis  |  Overall Experience 
Rating:
5.0

Chris is a great manager. Always helpful and promptly rectified any concerns I had.

Simone Johnson  |  Overall Experience 
Rating:
4.0

I Ordered a truck at that location and was the Truck would be ready at seven. When I went to pick up the truck I was told that the truck was at another location and it wouldn’t be ready till 10!

Donna Redic  |  Overall Experience 
Rating:
5.0

I did the u-box self move. The Newman location was great at contacting me when the box arrived to coordinate the pickup of the box.

Meagan Tijerina  |  Overall Experience 
Rating:
5.0

Availability and service was good😋

Vivian Simon  |  Overall Experience 
Rating:
5.0

The manager was ALWAYS wonderful!

elain davis  |  Overall Experience 
Rating:
1.0

I was a 10+ year customer with previous owner storing sentimental items from two sons who were killed in a tragic car accident. Uhaul took over & raised rent every 6 months. YOU WON! Drove me out! Bye

JOHN D. FLEET  |  Overall Experience 
Rating:
3.0

Upon delivering my containers Uhaul left black tire marks all over my pressure washed concrete driveway - I think it should be Uhaul responsibility to clean up my driveway.....!!

noreen harris  |  Overall Experience 
Rating:
5.0

Summer the Ubox driver was wonderful. She was very knowledgeable and helpful. The Uboxes were a perfect solution for storage while we were in between homes.

Stephanie Bauerkemper  |  Overall Experience 
Rating:
5.0

Everyone was helpful and the boxes we used were perfect for the job.

carrie cook  |  Overall Experience 
Rating:
4.0

All is good.

SANDRA DIXON  |  Overall Experience 
Rating:
5.0

It met all my needs.

Sandra Justice  |  Overall Experience 
Rating:
3.0

The facilities are clean but the staff is clueless. They have given me incorrect information and I feel like the prices are over the top. They treat customers like they don't really need them.

martha duenckel  |  Overall Experience 
Rating:
5.0

I enjoyed my time of rental of a storage unit , things were clean , office staff always nice. When I rented my moving truck things went very well also. Alresdy recommended it

Toni Roach  |  Overall Experience 
No reviews have been submitted for this location.

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