Customer Reviews for U-Haul Moving & Storage of Muskogee

1,445 reviews

4 E Shawnee St   Muskogee, OK 74403

(918) 682-1092

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Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(918) 682-1092

4 E Shawnee St
Muskogee, OK 74403

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Rental experience was great. The only negative was that I had to wait a few minutes when I first arrived. BUT I understand because everyone was busy working on a trailer.

ROBERT HILL 
Rating:
2.0

Paying $244.46 for a storage unit I used for 9 days was outrageous. Almost getting charged for a full 3 days for a uhaul was crazy when I extended my rental for only 2. The guy working the front worked out that price for and it was cool. I'll never rent out a storage again. That's money wasted for me.

Danica Montoya 
Rating:
5.0

Customer did not leave a comment.

Aaron White 
Rating:
5.0

Put jacks on 6x12 trailers

trey thompson 
Rating:
5.0

n/a

Connie Hanlon 
Rating:
5.0

The lady seemed like she didn’t wanna really be there. The guy was super helpful and answered all my questions.

Courtney Farris  |  First Impressions 
Rating:
5.0

The place where I picked up the truck was in great shape. The attending person clerk was very helpful and accommodating. Great job. My only complaint is the functionality of the U-Haul app. It is not user-friendly. It did not save me any time it took me longer to reserve the moving truck that I needed then it would if I was in person, not a fan of the app from a rating of 1 to 10 on the app. I rate it a zero.

Szabi Szabo 
Rating:
5.0

Customer did not leave a comment.

Nila Laney 
Rating:
4.0

Make sure the mileage reading and gas tank readings are accurate. In defense of the representative, this is an older truck with 150,000 plus miles on it and the odometer was difficult to read and the gas guage reading was inconsistent. I drove the truck less than 10 miles and put in 5 gallons of gas just to get it to where it showed what it read on the paperwork before I left.

Chris Ehlers 
Rating:
5.0

Only one person doing reservations so with a few people in line it took a while to get waited on. When it was my turn, I was well taken care of.

Jesse Pruitt 
Rating:
1.0

Customer did not leave a comment.

Tammy Meese 
Rating:
5.0

Customer did not leave a comment.

Lori Harrison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martin Buneta  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

David Bodirsky 
Rating:
5.0

Customer did not leave a comment.

Javier Garcia 
Rating:
5.0

Customer did not leave a comment.

Micah thornton 
Rating:
4.0

Customer did not leave a comment.

gary hensley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Veron Butler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Mathews 
Rating:
5.0

Very professional.

danny jordan 
Rating:
5.0

Customer did not leave a comment.

Javier Garcia 
Rating:
5.0

Great employees too. Jeff was always able to answer any questions and concerns I may have.

KIMBERLY REICHARD  |  Overall Experience 
Rating:
5.0

That door on my truck was so hard to open that it took two of us to do it I don't know if the wheels are out of adjustment but that's the tightest U-Haul door I've ever had

Alice Reed 
Rating:
4.0

Late night activity in the parking lot by some of the outside storage units was quite sketchy at times. A lot of cars would show up and leave their engines running with headlights off while other cars would stay by the entrances the same way as look-out. We felt very uncomfortable.

Michele OBrien  |  Overall Experience 
Rating:
5.0

Great Customer Service 😂

micheal clark 
Rating:
5.0

Customer did not leave a comment.

Louis Hayes 
Rating:
5.0

Customer did not leave a comment.

Michael Young  |  First Impressions 
Rating:
5.0

Thank u Jeff an Marcus y'all were very helpful.!

courtny hensley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sammi McQuay 
Rating:
4.0

I took a trailer back and everything was great, excellent experience. Later that day I returned the 20' truck. Pulled up and parked where the signs told me to, under the canopy so it can be cleaned and looked over. The young man that helped me with the trailer was leaning up against a post at the canopy on his phone told me that I would have to find someone to check me in because he was on break.The workforce has become lazy. If I told a customer that at my job Id fired. PLEASE WASH THE OUTSIDE OF THE TRUCKS.

Anthony Perry 
Rating:
5.0

The whole U-Haul Team at the Muskogee location was the BEST I’ve ever dealt with. Will use again and will recommend to everyone. Thank you!

Toni Tuttle 
Rating:
5.0

My expectations were exceeded considerably. Both gentleman were eager to help and explain the process. They answered my questions without making me feel dumb. Customer service was top notch!

Michael Manson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacob hall 
Rating:
5.0

Easy drop off with friendly service. Definitely reecommend!

Donny Gilliam 
Rating:
5.0

Customer did not leave a comment.

Heidi SPALDING 
Rating:
4.0

The vehicle was in poor condition. It was clear the vehicle has been in an accident and was not fixed prior to my rental. Additionally, the driver side door would not even close all the way making it unbearable to travel over 60mph.

Jordan Howanitz 
Rating:
5.0

Customer did not leave a comment.

christna hunter  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dave Matthews  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FLOYD MATHEWS  |  Overall Experience 
Rating:
5.0

Marcus had excellent customer service.

larhonda maxwell 
Rating:
4.0

Explain the check out procedure, and check-in procedure for mobile when checking out a truck. They did not go over the rental contract before we left, so I was in shock about the truck only having a quarter tank of gas until I read over the contract. For check-in, I got the text for check-in, but did not read it as I was driving and didn't know I needed to check in on mobile before I locked up the truck and put the keys in the after hours dropbox. Luckily the drop-off location was awesome and check me in the next morning.

James Hollan 
Rating:
5.0

Customer did not leave a comment.

Veronica Jones 
Rating:
5.0

U-Haul trailer personnel are generally very helpful - this rental was no different. Encountered great personnel service picking up trailer at Muskogee OK and dropping off at Lewisville TX. Thanks to everyone for your help - especially in getting me in and out quickly at Muskogee as I was running out of time.

Bill Susan Morrison 
Rating:
5.0

Great customer service. Greta people and they were very helpful.

TREVON HILL 
Rating:
3.0

Speed of service needs improvement. I waited 20 minutes just for him to pull up my info. I understand waiting maybe 5, but 20 seems a little excessive. I will say once i was helped, the process was quick and easy. I had no problem with my contract and payment for the rental

Anna Greene 
Rating:
5.0

Customer did not leave a comment.

Lindsey Covey 
Rating:
1.0

the person toni was extremely rude as i returned the truck i failed to look up and see this is we’re u return the truck so i parked it we’re i got it so miss toni decided to get snd attuide with me her tone of voice so i had a bad experience

garry shoemake 
Rating:
3.0

I had a reservation for equipment and when I arrived there was no equipment. My reserved trailer as rented to some one else. I had to pick up a trailer along my travels and then I was charged double for a one way rental!

daniel dufresne 
Rating:
5.0

Great experience.

JOHN ROBISON 
Rating:
5.0

The auto transport unit I rented had one of the front ratchets and webbing not working. Had to try to adust 2-3 times while traveling to adjust and get the webbing back on the right front tire. Thankfully, the other ratchet and webbing held firm.

Robert Brown 
Rating:
5.0

Honestly U-Haul storage was freaking amazin, that place is awesome, climate control, boxes, tape, The works. They made everything so easy it wasn't even funny and the people there are nice. What more can you ask for?

William Lawson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank Ostrowski  |  First Impressions 
Rating:
5.0

Great experience. Friendly.

Dalene Motta  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenton Rashad  |  First Impressions 
Rating:
5.0

They handle me with so much care I appreciate everything Toni and staff did for me thank you! Highly recommend

Breann Harris  |  First Impressions 
Rating:
5.0

Very respectable people I highly recommend

Breann Harris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda Hammonds 
Rating:
5.0

Good

Troy Thomason 
Rating:
5.0

Customer did not leave a comment.

lesley stevens  |  First Impressions 
Rating:
5.0

Great service

SHERRI LYNNE 
Rating:
5.0

Customer did not leave a comment.

Debora Huber  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Billy Cruse 
Rating:
2.0

The employees didn’t know how to process our rental that was used through the app process. The workers were not friendly and the whole place smelled like weed.

Angela Hyams 
Rating:
5.0

The gentleman who helped us, was one of the absolute best, customer service representatives, I've ever come into contact with. He was professional, informative, caring and respectful. 💯 5⭐️stars. I'll recommend yal at every turn..

Bernard Schultz 
Rating:
5.0

Nothing needs to be done!

Erving Wright 
Rating:
5.0

Customer did not leave a comment.

Angie Nelson 
Rating:
5.0

Great service Thank you very much

Derek Gawf  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Selby 
Rating:
5.0

I can’t think of anything to improve that place. The lady and the man that work there were very friendly and accommodating.

james o'neal 
Rating:
4.0

The man that assisted us overall mood/personality was he didn’t want to be there, poor customer service interaction. The girl that did not wait on us and was helping another customer, welcoming acknowledged customers when they came in friendly.

Jana Martin 
Rating:
4.0

Customer did not leave a comment.

Shannon Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles Crumpler 
Rating:
4.0

Try to get the staff to act a little more professional and be more business-like

Michele OBrien 
Rating:
5.0

Customer did not leave a comment.

ANdrew Jones 
Rating:
5.0

Most of the information we went over in the store I had entered online. It slowed the store process.

Frank Reece 
Rating:
1.0

Lady missing teeth was rude. I was quoted online for $156 if I brought it back to Norman U-Haul. She ended up charging me more by $50 or so. She was also rude to the other employee sitting next to her. She was a know it all smart ass who shouldn't be working up in the front.

Marcus Woodard 
Rating:
5.0

Customer did not leave a comment.

Alexandra Hancock 
Rating:
3.0

Customer did not leave a comment.

William Blank 
Rating:
5.0

Customer did not leave a comment.

Mark Beavers 
Rating:
5.0

Customer did not leave a comment.

John Toles 
Rating:
5.0

Customer did not leave a comment.

tory livingston 
Rating:
1.0

Because they took money out of my account for fall, and I was already moved out and they lied and said I wasn’t sending out different days and dates didn’t give me my money back

ofaysha logan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jessie groom 
Rating:
3.0

Charged me twice, which I’m still fighting. In the truck there was a piece of material that would cover the gas pedal.

Karen Market 
Rating:
5.0

Customer did not leave a comment.

Michael Harnage 
Rating:
4.0

Customer did not leave a comment.

Tamieka Morris 
Rating:
4.0

The only trouble was I had to change trailers, and they did not change the trailer number on my invoice. So caused a bit of a jam when trying to return since they were not the same. But called and the manager took care of the situation for me quickly.

Catherine Stroup 
Rating:
5.0

Customer did not leave a comment.

Jared Larson 
Rating:
4.0

The equipment rented to me was faulty. And the representative was too lazy to correct the matter by renting a properly working piece of equipment. He didn't even take the time to check that my connector was in proper working order. However, he did have time to put blame on my vehicle in regard to being at fault. I ended up wasting 1 1/2hrs., and $25 on things that I did not need to replace like a connection adaptor and bulbs. I had to drive the entire time using my hazards in the middle of the night. IT WAS A CRAP NIGHTMARE! It was found to be faulty wiring at the time of returning the equipment. Before leaving the drop off location, with permission and witness of a different U-Haul worker, I connected a different car dolly to my vehicle and found everything to be working great. I would strongly recommend sending my CUSTOMER SERVICE REPRESENTATIVE in for re-training, to say the least. Disgusted!

Nathaniel Fajardo 
Rating:
5.0

Process was smooth & friendly. Couldn't ask for anything else.

Lou Sells 
Rating:
5.0

Customer did not leave a comment.

Tayla Gagau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charlene Smith 
Rating:
3.0

No one told me I was going to have to disarm an alarm, so I set it off.

RACHEL AIKINS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dwain garner 
Rating:
5.0

Customer did not leave a comment.

Huy Do 
Rating:
2.0

I rented a truck and a car hauler. The truck was great but the car hauler had a low tire -- only 20 lbs PSI. My uncle noticed it immediately and filled the tire. Another tire was down 10 lbs. If my uncle hadn't noticed that tire I could have had a blow out. I was traveling back to Idaho- over 1300 miles!! I feel that the guy who rented that car hauler was overly negligent and there could have been very serious consequences -- like my life! That's not ok. My uncle was very upset because he knows what happens when there's a low tire like that. And, honestly, it scared me to think that your employee, who knew that I would be traveling that far on my own, would be so careless. Don't you have a certain list of things that need to be checked before you rent something out? Luckily my uncle took care of the problem, but that is not ok to be so careless. Shame on you for not training him better. Shame on him for being so careless with my life. How do you know he won't do the same to someone else who might not catch it and have a serious accident as a result. Sounds like a pretty hefty lawsuit in the making, if you're not careful.

Patti Foster 
Rating:
5.0

Customer did not leave a comment.

Vang Yang 
Rating:
5.0

Great customer service.

LARHONDA MAXWELL 
Rating:
5.0

They were extremely helpful when I explained my disappointment in my experience at Terrell, Texas, specifically, Scotty’s Liquor Pak. They were discontented to hear what had taken place and how rudely I was treated.

DARLA MILLIGAN 
Rating:
5.0

Customer did not leave a comment.

MARK KILCREASE 
Rating:
4.0

Customer did not leave a comment.

Glenn Dygert 
Rating:
4.0

Customer did not leave a comment.

Jeanie Spears 
Rating:
5.0

Customer did not leave a comment.

kim cuong 
Rating:
4.0

Customer did not leave a comment.

JON LOLMAUGH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

aanje wilkerson  |  Overall Experience 
Rating:
5.0

The staff member I was helped by drove a b.a. avalanche and was more than great. He really helped me through a few struggles having nowhere to go with my stuff and having my truck late.

Tenessa frank  |  First Impressions 
Rating:
5.0

Sean Reynolds’s has helped me with the right storage container indoors and climate control is a must I consider him a friend and brother in the motorcycle community and I love our facility here in Muskogee ok would not use anybody else

ricky johnson  |  First Impressions 
Rating:
3.0

They handed me keys to a vehicle where the batter was dead, they took around 30 minutes to get me keys to another vehicle so it started to cut into the time that I was able to have the vehicle for.

Cierra Olmstead 
Rating:
5.0

Customer did not leave a comment.

Kiara Vann 
Rating:
5.0

Customer did not leave a comment.

john baker 
Rating:
5.0

Customer did not leave a comment.

don garrison 
Rating:
2.0

The staff was friendly but not knowledgeable. Each process was painstaking because nothing could be accomplished the first time. It took multiple attempts to get efficient directions on how to properly access the unit, multiple attempts to keep the unit paid for correctly, multiple attempts to properly exit the unit. A call to the division head just manage a storage unit. It was a truly taxing experience.

lashaun edwards-luckey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacey Rainbolt  |  Overall Experience 
Rating:
3.0

Was locked out a couple of times due to their system not accepting my automatic payment. Apparently the manager said my bank alerted UHaul as fraud! Makes it inconvenient when I have 2 littles and I’m trying to run in and out of my unit but have to take them ALL THE WAY TO THE FRONT to have them help and sometimes the office isn’t open because it’s after hours! Also we were infested with bugs multiple times! Manager did help when he was made aware! Just aggravating!

Carissa Crain  |  Overall Experience 
Rating:
3.0

Right hand mirror was loose Wouldn’t stay in position.

charles murray 
Rating:
5.0

Great customer service and enjoyed driving the truck, It was clean and well maintained!

tammy langston 
Rating:
5.0

friendly and fast service

terri mashaon 
Rating:
4.0

Customer did not leave a comment.

angela colquitt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tara Carter  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Linda Demma 
Rating:
5.0

Customer did not leave a comment.

Ronald Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Miller  |  First Impressions 
Rating:
5.0

The gentleman that helped me was awesome Sean have some great staff

Laniya Vealy  |  First Impressions 
Rating:
5.0

Very easy rental and return process. I will always choose this location for my moving and storage services.

Lisa Hickman 
Rating:
3.0

Customer did not leave a comment.

Jordan Mcgee  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michele OBrien  |  First Impressions 
Rating:
5.0

This location has more equipment, and fast friendly service. I would recommend to anyone! John in Oklahoma

john vanDyke 
Rating:
5.0

Very helpful

Cherhonda Marshall 
Rating:
5.0

Customer did not leave a comment.

Denise Berndt 
Rating:
3.0

Reservation was not honored for storage unit that I confirmed was available for me. Suspicious activity in parking lot after dark, did not feel safe.

Michele OBrien 
Rating:
4.0

Customer did not leave a comment.

Lucas Bassham 
Rating:
5.0

Customer did not leave a comment.

William Reaume 
Rating:
5.0

it was both convenient and a blessing to my life .

mallisa hall  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darrin Kissinger 
Rating:
4.0

I was very disappointed and displeased. I can say at the beginning everything was ok. I bring the truck back and also come back next day or so to get it sorted out and it's totally different. I hope the workers can find a better way to be honest.

Jovan Hagerman 
Rating:
1.0

Customer did not leave a comment.

Rina Barrows 
Rating:
5.0

Fantastic customer service, ease of pick up and drop off, helpful staff

Bethany Lewis 
Rating:
5.0

Customer did not leave a comment.

Paula Padilla  |  First Impressions 
Rating:
2.0

I don't think its I had to pay for a another months storage, when I have nothing in there, took it all out , on the same day rent was due , so I didn't think you'd charge me again . I would like a refund

Janet Miesner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald Hughes  |  First Impressions 
Rating:
5.0

I moved my stuff out on the day my next month's payment was due. I don't think you should of made me pay for a whole next months rent. Nothing is in that unit. Unfare to me I feel I shouldn't of had to pay that , you should of told me that I told them it wouldn't be there but a month

Janet Miesner 
Rating:
5.0

Customer did not leave a comment.

terri marler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marjorie Anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy Valdez 
Rating:
5.0

We also rented several Uhaul vehicles throughout our storage rental agreement and were met every time with helpful, professional employees. Our storage unit was located inside the large facility which was always clean, easily accessed and secure. We will definitely use Uhaul services again.

CATHYE RENNIE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Cobb 
Rating:
5.0

Customer did not leave a comment.

Lucy Williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lucy Williams 
Rating:
4.0

Customer did not leave a comment.

vince ortiz  |  Overall Experience 
Rating:
5.0

I'm so thankful u had one available for me to rent so I could store my stuff thank you so much

Brandy Hopkins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lucy Williams  |  First Impressions 
Rating:
5.0

The manager on duty was extremely helpful and courteous. We will return as customers.

jerri stoutermire  |  First Impressions 
Rating:
5.0

Best place to store my stuff....Friendly staff and very helpful.....Would rent here again if in need in the future....Very Happy...

Othella Elkins  |  Overall Experience 
Rating:
3.0

Staff was either rude or incompetent. There were 3 loading or unloading bays on one end of the facility and they had 2 of the 3 bays blocked with trucks for rent instead of parking the trucks out in the lot! Simply stupid to park there for no reason.

Greg Lund  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brenda fuller  |  First Impressions 
Rating:
5.0

We have found U-Haul to be our go to for trucks, trailers and storage. Wether it is moving across town, picking up a mower, or moving out of state U-Haul is the company to use.

Patty Ketchum  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gina williamson  |  Overall Experience 
Rating:
5.0

Muskogee has a wonderful manager Sean and his staff was wonderful Very kind and polite I really enjoyed having a storage with them I knew my stuff was safe and if I was late I received a message in case I forgot about it I rented from them several times before and I tell everyone about you and what a great manager and staff they have If needed I would rent again from Muskogee U-Haul Again thank you all Lucinda Glass

lucinda glass  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ashley Taylor  |  First Impressions 
Rating:
5.0

Sean is the best! Along with Marcus and the others!!

Brent Cosby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

donald davis  |  Overall Experience 
Rating:
5.0

Only issue I had was with the app but it was minor and store manager rectified it. No complaints. Highly recommend

Stephanie Wildoner  |  Overall Experience 
Rating:
5.0

It's awesome

gina williamson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robin elliott  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Toni Stamps  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Hagan  |  First Impressions 
Rating:
5.0

I believe the managers name is Shawn. He was always a great help if I had any problems

OLLIE FAULK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Davidson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leann Orman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelli Brooke  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kimberly Arnold  |  First Impressions 
Rating:
5.0

Customer service was great they helped me thur a issue with the units and the manager on site helped me with the refunds and switching units they was all really helpful

Leonard Jackson  |  Online Move In 
Rating:
5.0

All employees were very helpful and professional.

Alton Chapman  |  Overall Experience 
Rating:
5.0

Sean was very accommodating. He helped me turn in several vehicles in the midst of a horrible personal dilemma. All of his staff pitched in to assist. Everyone was courteous, warm and friendly.

Heather Warr  |  First Impressions 
Rating:
5.0

Sean and his staff were extremely informative & helpful. I would hands down recommend them.

Jackie Chapman  |  First Impressions 
Rating:
5.0

The staff at this location, goes over and beyond for you. They understand your situation and don't judge you for it.

Niki Wallen  |  Overall Experience 
Rating:
5.0

Sean and everyone there were always ready and willing to assist and answer any questions I had. I have been dealing with them since September of 2022 until now and they have been awesome. As long as they are there I'm going back.

bongiwe mabhena  |  Overall Experience 
Rating:
5.0

The manager was awesome an helpful

Ty Weidner  |  First Impressions 
Rating:
5.0

Staff is very courteous and helps me pick the best storage unit for my needs. Would definitely use U-Haul for all my storage needs and will tell everyone that I know.

Johnathan Pierce  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yasmeen Hassnen  |  First Impressions 
Rating:
5.0

Folks here have always gone above and beyond to take care of us. Sean and his crew are awesome!!

Diana Nunn  |  Overall Experience 
Rating:
5.0

I really like the staff They are kind and helpful The building is well taken care of Very clean I would recommend it to everyone

lucinda glass  |  First Impressions 
Rating:
4.0

Outstanding Customer Service

carol sallee  |  First Impressions 
Rating:
5.0

Great service from this facility and staff! Shawn and his staff were great!

Anita Jones  |  Overall Experience 
Rating:
2.0

They told me to send a. Email when clean and ready to close the account. But when i did it took them a month to two months to close the account .

Jessica Brucker  |  Overall Experience 
Rating:
5.0

Joshua was great

Alton Chapman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacob Cantrell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tanner knotts  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kayla Alsobrook  |  Overall Experience 
Rating:
3.0

I know that the belongings in a truck get auctioned off.... where will my truck buy

Ronnie Roz  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

elvin mccoy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KRYSTLE MCNEAL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wanda Kennedy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon Kay Warrior  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Simeon Young  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RichardAlanMarti Martin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY CLEMONS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Judy Carlson  |  Overall Experience 
Rating:
5.0

The gentlemen who were there were very helpful, friendly, and knowledgeable.

Misty Prado  |  First Impressions 
Rating:
5.0

Friendly and helpful staff

nathan palmer  |  First Impressions 
Rating:
5.0

Awesome facility and staff !!!

James Jacobson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Trisha Hart  |  Online Move In 
Rating:
5.0

I have used U-Haul in Muskogee numerous times for storage, truck rental and moving supplies. Sean and his Team have been great to work with. Sean has always gone above and beyond to make sure I had all I needed, and I would highly recommend the Muskogee U-Haul dealership.

Rusty Jones  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

melvin watts  |  Overall Experience 
Rating:
5.0

It was super convenient. The staff went above and beyond to help and were very friendly. This has been the best storage experience I've had!

Amie Sutton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Rinnman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mike florence  |  First Impressions 
Rating:
5.0

We had a very positive experience with the UHaul storage in Muskogee, OK. Sean is a great very personable manager. Very good experience, thank you. Judi

judy lofton  |  Overall Experience 
Rating:
5.0

Thank you!

Jacqueline Johns  |  Online Move In 
Rating:
5.0

I was supposed to turn in my rent truck I got from you guys an I was hours behind I still have an am turning it in today

Hilary Majors  |  Online Move In 
Rating:
1.0

Worse experience of my life.

vernika ryan  |  First Impressions 
Rating:
5.0

My sister gave very high recommendations. My first visit was excellent.

Pamela Sparks  |  First Impressions 
Rating:
5.0

I just moved out of UHaul Moving and Storage of Muskogee because I closed and began move for my new home. I had all my home furnishings stored there since Aug 2022. It was an amazing experience. Nowadays, many businesses seem to operate by doing bare minimums-NOT UHaul Moving and Storage of Muskogee. Because of Sean's leadership, the staff is extremely helpful and want to excel by providing the best possible service to the customer. The facility is always very clean, including the restrooms. The staff pay attention to details and it shows. I rented a 26' truck from them to move my stuff to my new home and the truck was immaculate, sterilized and clean. Sean and his staff have provided my family and I with an exceptional storage and truck rental opportunity and I give my highest recommendation to UHaul Moving and Storage of Muskogee.

Sidney Gruber  |  Overall Experience 
Rating:
5.0

Staff very kind and helpful in selecting my storage needs. They made economical, convenient, and helpful suggestions.

bongiwe mabhena  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Rinnman  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Angela Henson  |  Online Move In 
Rating:
5.0

The manager, Sean Reynolds, is very knowledgeable and runs a very orderly and competent operation. His staff are great too, probably due to Sean's leadership and drive to excel. The entire facility is always very clean and up to date. Sean and UHaul Moving and Storage of Muskogee, OK have my utmost confidence and highest recommendation.

Sidney Gruber  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debbie Hillhouse  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rhonda Walters  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victoria Dillard  |  Overall Experience 
Rating:
4.0

Loved the pull in access

Lori Rose  |  Overall Experience 
Rating:
5.0

Sean has done everything he could to help us and went out of his way to aid us. He is wonderful.

Donald Robinson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lester roundtree  |  Overall Experience 
Rating:
5.0

One of the kindest office staff I've ever met. Customer service is excellent!!!! I will continue to recommend to others!

Kristen Rivers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Armitage  |  First Impressions 
Rating:
5.0

I've been doing business with UHaul for near 50 years now. I can't remember 1 bad experience I've encountered. Always there for the customer. Keying the Muskogee Oklahoma Main street location is extremely easy to do! The facility is conveniently located, well cared for, offers "everything" pertaining to moving families or business and everything in between. The Crew at this location are exceptional stellar in both their knowledge and customer service. I always feel good during and after the using their equipment. I trust them 100% and recommend them to everyone needing equipment, advice, dependable availability of anything needed to move, tow or store something these are the "go to" folk.

Robert Clark  |  Overall Experience 
Rating:
5.0

Sean and his crew were a pleasure to work with. Always very helpful and polite. I will recommend this facility to everyone I know!

Valerie Baird  |  Overall Experience 
Rating:
5.0

Marcus wilhkter was very nice helpful

KRYSTLE MCNEAL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nanette Hawkins  |  Overall Experience 
Rating:
5.0

Everyone I've dealt with at Uhaul enstow confidence in my choice of self move. I remain a loyal customer, as my father was.

Robert Clark  |  First Impressions 
Rating:
5.0

I highly recommend this facility. Very tho is neat, clean. Staff is friendly, professional. Manager Sean extremely helpful and courteous and made our move so easily! Highly recommend.

Kang Henson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia mezni  |  First Impressions 
Rating:
5.0

The people were very friendly and helpful with everything!!!

SAMANTHA MITCHELL  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

BOOKER HAMILTON  |  Overall Experience 
Rating:
5.0

I will recommend it to everyone it's clean safe and kind staff I loved it and if needed this is where I would go

LUCINDA GLASS  |  Overall Experience 
Rating:
5.0

Everything was great

Wolanda Montgomery  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Niki Wallen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary Hurd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cheri payton  |  First Impressions 
Rating:
1.0

Overpaid and was offered a certificate. Tried to get resolved same day.

Stephanie Ragsdale  |  Overall Experience 
Rating:
5.0

Shawn does a great job and is very helpful.

LOREN FERREN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley Wilson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rhonda Girty  |  First Impressions 
Rating:
3.0

i understand everyone has a child to get home to or just because you have 10 minutes till closing time to be rude and rush me out the store. i forgot his name but i’m assuming he’s the manager of the store. you have to be nice and respectful at all times and he was not friendly at all.

BRIANNA LEE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly Chapman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittnee Steele  |  Overall Experience 
Rating:
5.0

Sean was very understanding and curious. Went out of his way to make things right myrna Payne

Myrna Payne  |  Overall Experience 
Rating:
5.0

Love the staff! Soooooo helpful!

Anita Jones  |  Overall Experience 
Rating:
5.0

Love Love Love this place!

Anita Jones  |  First Impressions 
Rating:
5.0

Thank U for everything. U were a Godsend

john guthrie  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lori Winkle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dane Beck  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leigh Ann Matthews  |  Overall Experience 
Rating:
5.0

A fast,easy and very friendly staff. Would recommend to anyone

Rhonda Sears  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gaylen Spence  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Hinkle  |  First Impressions 
Rating:
5.0

I greatly appreciated the facility and the staff. Anytime I needed help I could count on them. My only complaint is that you can’t contact them by phone. When you call the phone number you get connected to the toll free number.

Denise Hampton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather Bledsoe  |  First Impressions 
Rating:
5.0

An overall Great experience!!!!!!!

Gary Young  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin STEELE  |  First Impressions 
Rating:
5.0

Someone stole my unit before I could get my lock on it. I reported it to management he fixed the problem without any issues. He was amazing The staff is always friendly and courteous.

Shannon Brown  |  First Impressions 
Rating:
5.0

We have used Uhaul multiple times in different parts of country but this location is by far the BEST we have seen ever! It is very stressful to move but Manager Sean also Jeff have made our move so much easier! They are friendly, knowledgeable, helpful. The entire staff is friendly, efficient, everything is clean, organized. The location is managed very well we can tell. I highly recommend this place to everyone. Thank you Sean and staff!

Kang Henson  |  First Impressions 
Rating:
5.0

Mr. Reynolds went above and beyond to help me and my family transition. His problem solving ability and excellent customer care helped to reduce the stress of this monumental move. And I quote, "it's ALL about the customers" exemplifies the core values of a business world that easily forgets whom they serve. He is an invaluable employee. Also, of note, a young man named Ryan helped with the truck return. He embodied the same principles as Sean. This is an excellent facility. Not enough can be said.

Steven Sawford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael morrison  |  First Impressions 
Rating:
5.0

The Staff is amazing! Sean helped this 70 year old woman make a move of 50 years! It’s great! And he puts the U Haul and customers first! He’s kind and knows his business! He needs a Hugh raise!

Anita Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie McCabe  |  First Impressions 
Rating:
5.0

U have really appreciate staff

Anita Berry  |  First Impressions 
Rating:
5.0

Sean the manager has always been awesome to work with.

Rusty Jones  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Carissa Crain  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven Beauvais  |  First Impressions 
Rating:
4.0

N/A

Alexandria Love  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica Tracey  |  Overall Experience 
Rating:
5.0

The staffing were very friendly and knowledgeable. They helped and showed me everything I needed to know. Good Job.

Leonard Firestone  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Maranda Haws  |  First Impressions 
Rating:
5.0

I love using this storage

LUCINDA GLASS  |  First Impressions 
Rating:
5.0

After much of the apartment complex I live in burned down and we were all left homeless, U-Haul offered free 1 month storage for those of us who could salvage some belongings after the fire. This is extremely beneficial. My apartment didn’t burn so I can retrieve and store many items.

Joanna Loomis  |  First Impressions 
Rating:
5.0

Nice people that work here. Friendly & Hassel free renting a unit from these guys.

sheryl cruse  |  First Impressions 
Rating:
5.0

Sean was VERY helpful, knowledgeable, and friendly. He helped me choose the right size storage units I needed and gave me a recommendation for a mover which worked out great. Thank you Sean!!

william brown  |  First Impressions 
Rating:
5.0

Sean is awesome and so are the crew

Toni Elizabeth  |  First Impressions 
Rating:
5.0

Sean and team are great!

Michelle Coleman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Corey Seitz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA TRINIDAD  |  First Impressions 
Rating:
5.0

Thank you so much.

Debbie and Gary Massey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johnny Warren  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie Ragsdale  |  First Impressions 
Rating:
5.0

There was no lighting inside the storage unit itself, it was an outdoor unit. The unit had a raised edge 9 to 12 inches (sloped) that was above ground level, this was a major obstacle, I had to make a ramp to load/unload my rollable items into and out of the unit. The locking mechanism was a latch from a U-Haul truck as it used to be a truck box. The mechanism bound up due to clearance issues, and the lock I bought could not be used. The staff was well aware of this issue throughout the many similar units onsite. However taking a grinder to the mechanism to provide clearance for operation, and to facilitate the use of the supposedly required lock that must be used was never a consideration. In short your locking mechanisms and required use of your locks needs to be addressed. I cannot use your lock and would rather rent elsewhere to alleviate this problem, and the ussue of not having a 9 to 12 inch ledge between the ground and deck of the unit at the entrance. Otherwise the unit met my needs. Staff allowed me to use my own lock because I could not get their lock to fit the door locking mechanism...

Mark Peppers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon Johnson  |  Overall Experience 
Rating:
5.0

Awesome Customer Service!!!!!!

Shavondah Allen  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Courtney Holmes  |  First Impressions 
Rating:
5.0

Very helpful staff and love the facility!

Leigh Ann Matthews  |  First Impressions 
Rating:
5.0

All the team members that I had spoken to was very helpful and answered all of my questions.

Gary Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Connie Dupont  |  Overall Experience 
Rating:
5.0

All the employees were knowledgeable, efficient, helpful, and friendly.

Debbie Voegeli  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

deanna Blackwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tayla Gagau  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Candce Stills  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

BOOKER HAMILTON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

April kimball  |  First Impressions 
Rating:
5.0

Very friendly and clean

Sarah frost  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEBORAH JIMERSON  |  First Impressions 
Rating:
5.0

The staff was very helpful and polite Everytime I had went in their was someone always cleaning or it was very cleaned Very nice staff I appreciate the staff and even the cleaning guy was polite I would recommend it to everyone and if needed I would go back again Thank you for a beautiful experience

jeremy duncan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wanda Kennedy  |  First Impressions 
Rating:
1.0

Our unit was broken into and several things were stolen and a mess! The manager was not helpful at all! I’ve been trying to get ahold of someone from corporate and can’t seem to get anyone ! The manager just gave me the 800 number! He’s been giving me the runaround for 3 weeks about the video footage! I am just going to let the police department and my insurance company figure it out! We were told this was very safe and secure! Whoever got in our unit was in there for a long time!

Sandra Floyd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connie Dupont  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Kemp  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia Kiser  |  Overall Experience 
Rating:
2.0

Never could talk to store always had some from call center that was difficult to understand or talk to. Been with that storage since opened and device over all dropped. Mover out mostly because of never getting ahold of store and told too many stories managers would make deal but corporate made me feel like trash. I work in hospital and have been treating Covid patients since this hit lived in camper to protect others at first that is why used storage unit if the way Uhal treated me and my stuff during Covid for being on the front line is how Covid nurses get treated for taking care of Covid patients then fear for humanity

demmick roe  |  Overall Experience 
Rating:
5.0

Jeff and Sean and the crew are great people

JOSHUA HOLDER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BILLIE ESTES   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Haynes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLIFF SHANNON  |  Overall Experience 
Rating:
5.0

Cynthia was extremely helpful

brian shows  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Makhayla Sallis  |  First Impressions 
Rating:
5.0

Was very pleased the only reason I moved out was got a larger place so have room to store it there.

matthew oslin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jimmy Wheat  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

larry cavin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Miller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jenna Warren  |  First Impressions 
Rating:
5.0

Very friendly.

Heath DeMarcy  |  First Impressions 
Rating:
5.0

The lady that checked me out was very sweet.

Patricia Kiser  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth Salcido  |  Overall Experience 
Rating:
5.0

The staff went above and beyond the standards of help. I was extremely impressed with the manager of the facility. I would recommend this facility of any one that I have ever dealt with.

LINDA TATUM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie Flusche  |  First Impressions 
Rating:
5.0

The staff were very friendly and helpful.

LES WEESE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Bushman  |  First Impressions 
Rating:
5.0

The staff was very helpful and informative and very friendly. Much more helpful then the St Louis facility where I picked up the truck.

William Haynes  |  First Impressions 
Rating:
5.0

The only thing that I believe would need to be done would be cleaner bathrooms.

ETHAN ARNOLD  |  Overall Experience 
Rating:
5.0

lots of help and very friendly

Henry Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harry Warlich  |  Overall Experience 
Rating:
5.0

Excellent, friendly staff and provided great service. Very pleased with staff and facilities.

Kathy Jones  |  First Impressions 
Rating:
5.0

I accidently reserved too small of a unit. The staff upgraded me with no problem and were very friendly.

Mary Keck  |  First Impressions 
Rating:
5.0

Such a joy these days to do business hassle-free.

Monica Lisa Grant  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jack Ludwig  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Felicia Buckner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dawn Hubbard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra Floyd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathryn Caro  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KRYSTLE MCNEAL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ladonna Ross  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EVETTE TAYLOR  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth Garrison  |  Overall Experience 
Rating:
2.0

I was overcharged $50. The day I rented the storage unit, I stated I only needed the unit through August 24. I was charged for the unit through September 28. When I looked at the bill, I asked why I was charged $150 when it should have only cost me $100. I was assured I was misunderstanding my bill. Getting this survey now because my rental agreement is over confirms I was overcharged by $50. Am I still able to get a refund for the extra $50 I was charged?

kimberly ogden  |  Overall Experience 
Rating:
1.0

Tried for a week to call and make a payment and it kept sending me thru the automated system if making a payment I will talk to someone or not make it at all!

Thomas Clarke  |  Overall Experience 
Rating:
4.0

Thank you for putting safety first

VICKi STEVENS  |  First Impressions 
Rating:
5.0

This uhaul has a lot of convience factors and love the layout. The customer service is nice, professional, and helpful when needed. Thank you

Isis Brown  |  Overall Experience 
Rating:
5.0

Always nice and helpful. Would always go the extra mile if I needed help with anything.

christine parks  |  Overall Experience 
Rating:
4.0

Online system is terrible. Two times the system could not find my reservation and contract I had printed copies for the storage unit and trailer.

floyd stanley  |  First Impressions 
Rating:
4.0

The reason I gave an average rating was because calling the store was not always answered by store personnel (Probably because they were busy and set the phone to be answered by the call center). I asked if they had a waiting list I could be placed on. Answer was "no", so I had to go in every couple of days to inquire if a storage unit (5 X 10) was available. Persistence paid off. Store personnel were always friendly.

Bill Miller  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JEFFERY Rogers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tyrone Adamson  |  First Impressions 
Rating:
2.0

The customer service from your toll free number was horrible and not helpful.

Tiffany Lewis  |  Overall Experience 
Rating:
5.0

The owner of this location is truly a good man.

April Smith  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kimberly Chapman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara Wade  |  First Impressions 
Rating:
5.0

Would use you again if I needed to.

Denise Hampton  |  Overall Experience 
Rating:
3.0

There’s were out of roaches in our stuff when we picked them out.

Shiheria Antoine  |  Overall Experience 
Rating:
2.0

Unit i was assigned was already rented and locked, the gentleman did get me another unit, but now I am unsure if my auto pay is still set up, and I had to run to walmart to buy a lock even though I had been promised one upon move in.

Benjamin Phillips  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Morris  |  First Impressions 
Rating:
4.0

I needed a bigger storage space So I got 3 5x10 This was a problem when u are trying to store large furniture

Judy Morton  |  First Impressions 
Rating:
5.0

Go in office to rent and not online

Alrika Collins  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jerald Halford  |  Overall Experience 
Rating:
5.0

I never used the storage. Found a house and didnt need it

VIRGINIA RHODES  |  Online Move In 
Rating:
5.0

Very great service, and polite.

CEDRIC MILTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

April Smith  |  First Impressions 
Rating:
5.0

Thank you so much for helping me through these tuff times I really appreciate you guys I will definitely recommend this place to my friends and family

yadira aguiar  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ladonna Ross  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Hawley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Miller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elissa Jackman  |  Overall Experience 
Rating:
5.0

His name tag stated he was the owner ... He is freakn awesome! He went above & beyond and I appreciate that!

Amie Goodwin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharon Kay Warrior  |  First Impressions 
Rating:
4.0

Get door no. 4 fix please. There were a lot of people loading and unloading today. I actually came to drop some stuff off and had to wait because all the doors were in use already. Other than this issue all was okay.

Harry Warlich  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elissa Jackman  |  First Impressions 
Rating:
5.0

Excellent staff

rebecca spencer  |  First Impressions 
Rating:
5.0

Great service!

Jose Murguia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shiheria Antoine  |  First Impressions 
Rating:
5.0

U-Haul helped me in a critical moment in life, making my life so much easier. And because of the first month's free rent policy I benefited from that, it really served me a lot and even if I was charged, the amount is minimal. Space is huge and clean, dry, amazing!

King Yam Tsang  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anita Barnett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Davis  |  First Impressions 
Rating:
5.0

Staff was always helpful and friendly, and ready to help you with your needs, facility was really clean we rented a truck to move in to our house and we stored somethings while my shop was being built. We had My mother-in-law rent a truck when she moved from California to Oklahoma and she rented a storage unit when she arrived great service, we strongly recommend them.

Lynnette Alfaro Souders  |  Overall Experience 
Rating:
5.0

Amazing facility and staff!!

crystal crosswhite  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

patty sanchez  |  First Impressions 
Rating:
3.0

I still don't have my lock.

Lari Christie  |  First Impressions 
Rating:
5.0

I had received this unit in an ugly divorce and had to handle the transfer and such by phone from three states away. Hunter was awesome and worked with me through it. When I was finally able to come and collect the storage items, all was well stored, cool, clean and safe. Best storage experience ever!

alexander adams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Christopher Murphy  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jann Medeiros  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Judy Shrum  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Pigeon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luis Rodriguez Owen  |  Overall Experience 
Rating:
5.0

Staff was friendly and helpful. Nice big facility.

katie Coss  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CARLISS A DILLON  |  Online Move In 
Rating:
5.0

Was not given the directions to unset alarm, therefor it set off when i open unit- and there is a big rat poison trap thing in unit taking up space, there was a pop spill or something in drive in bay, but other wise affordable and convenient with the carts.

Benjamin Phillips  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Zetta Benson  |  Overall Experience 
Rating:
5.0

The staff is always friendly and helpful and if you ever have a problem they do their best to help.

Doris Franklin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rebecca Lane  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael Diaz  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rebecca Engman  |  Online Move In 
Rating:
5.0

The gentleman that helped me was awesome and understanding, I had already took the truck and trailer to clean it before I dropped it off.. I also got you guys a tow package installation via word of mouth the same day...

Robert Mailhiot  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

larry comstock  |  First Impressions 
Rating:
5.0

Everyone was extremely nice. Had to change to a bigger unit & they had the changes done really fast.

lesa keith  |  First Impressions 
Rating:
4.0

I was extremely happy with my storage unit until my belongings got infested with roaches and spiders from a nearby unit. Then several of my boxes of books got destroyed from what I'm assuming to be either water or poison. I would use this facility again but put my belongings on boards and spray poison around my boxes.

Sara Borges  |  Overall Experience 
Rating:
4.0

That staff member Sean I believe his name is was always so polite and willing to help with any of my questions . Explained everything we needed to know very well . Fast and friendly service. Prices are a little to high tho

Stacy Chandler  |  Overall Experience 
Rating:
5.0

These guys continue to impress me. Very pleased with this location. They're on top of things whether it be a wet foors or needing a trailer light adapter. Keep up the great work!

James McNeil  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRAYLON DEDMON  |  First Impressions 
Rating:
5.0

They were so helpful with my first time move. They were patience and very friendly. I would recommend them to everyone. I enjoy the conversations.

Mickie Martin  |  First Impressions 
Rating:
5.0

They go out of their way to make things right if there is a problem

Doris Franklin  |  First Impressions 
Rating:
5.0

Matt Hunter is a valuable asset to U-haul

larry ball  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittney Gray  |  First Impressions 
Rating:
2.0

This place would have been really good if it had known how to handle the accounts. No one could get them correct, not even the manager. It was a hassle to get even the payments made because the accounts were so messed up. They had a really knowledgeable hard working friendly guy working for them and the manager treated him like trash. He actually knew more than the manager so the manager fired him. Big mistake. He could work circles around the other guys.

barbara hammer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES COX  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ladonna burns  |  Overall Experience 
Rating:
5.0

These guys keep surprising me! Just when I think they couldnt do any better, they top it. They're friendly and helpful. The free month of storage was a huge plus! To top it off they gave me a free lock! All I had was a junkie lock. Above and beyond. Great staff at the desk and on the lot. Great choice. Truly blessed

James McNeil  |  First Impressions 
Rating:
5.0

My storage space's floor appears to be severely stained.

Daniel Anderson  |  First Impressions 
Rating:
4.0

The tag was still on the unit saying “ready for move in”. My daughter had told me the same thing happened to her unit and when she took 25 minutes to track down someone to remove it (according to the instructions on the tag), they just said “oh, you could have removed that”. There was supposed to be a free lock inside the unit, but there wasn’t. Luckily we already had our own.

Thomas Engelbrecht  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

dennis jenks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VARO Dept. Veteran Affairs  |  First Impressions 
Rating:
4.0

Wish access hours were later we still had to move later

Kimberly Tehee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gage Hull  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

norma cabanas  |  Overall Experience 
Rating:
5.0

Great service and friendly staff, thank you.

Jeremy Blankenship  |  Overall Experience 
Rating:
5.0

Great staff onsite at this Muskogee location. They were quick to respond to all questions or requests and overall very helpful with the entire process of renting multiple units. Will defiantly recommend this storage facility to friends and family and rent here again when needed in the future.

ADAM SHULTZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felicia Buckner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ian Miller  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LaTesha Brewer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raymond Salkowski  |  Overall Experience 
Rating:
5.0

Staff was very helpful during the finalization of the contract. Best price in town. Security was thru the roof. When asked to help me locate my unit they showed me step by step how to enter & leave their facility.

Tonya Perkins  |  First Impressions 
Rating:
4.0

Lication in Maplewood, mnneeds more staffs to assist. Had to stand in line for 30 mins.

JAI LEE  |  First Impressions 
Rating:
5.0

Sean Reynolds was amazing. So helpful and informative

lea Alley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Sonnier  |  First Impressions 
Rating:
5.0

This is the best place I have ever seen. We have been to the location several times. They were the same happy, helpful, nice, courteous and busy every time we came. Even when there was a line they treated us like we were the only one. Answered our questions. Just so helpful. Would say a 15 out of 10. Thank you we appreciate you.

DianaWanda WarAshwood  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry Cotner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terry Cotner  |  Overall Experience 
Rating:
3.0

The panel outside didn’t work half the time. The lights barely came on when I was moving out of the unit.

Nancy Peters  |  Overall Experience 
Rating:
5.0

There had to be special negotiation over transferring a unit owned by my ex to me without my being able to appear in person. Matthew Hunter handled it perfectly over the phone and I am very pleased.

alexander adams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melisa Robinson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dee Page  |  Overall Experience 
Rating:
5.0

The man that we always delt with was always every helpful, friendly, and eager to make sure that he did every thing to see that we were satisfied.

doris franklin  |  Overall Experience 
Rating:
5.0

People were friendly and helpful.

matthew oslin  |  First Impressions 
Rating:
1.0

Totally not worth it! They lie, overcharge, blame each other and other customers! Loud and obnoxious, threatening environment! Horrible equipment, horrible hours! Do yourself a favor! Don't go here!

Sharon Bumstead  |  Overall Experience 
Rating:
5.0

The guy who fixed me up was friendly and informative! What I needed was in stock and the process to purchase storage was very quick and easy. Excellent visit!

Kevin Davis  |  First Impressions 
Rating:
5.0

Very helpful. Nice Gentlemen. Explain everything in detail. Will definitely use services here again. Thank you.

yadira aguiar  |  First Impressions 
Rating:
5.0

Staff were friendly & efficient.

Shirley Crum  |  Overall Experience 
Rating:
5.0

Great staff and super storage space. Thanks for being so helpful.

Sion Weaver  |  First Impressions 
Rating:
5.0

the staff is great!

christopher hatton  |  Overall Experience 
Rating:
1.0

When uhaul costs me an extra fifty miles I don't consider it even close to a good experience. First your app sucks. Second if a customer calls to see if you will be open for a storage unit don't

Gary Zahn jr  |  First Impressions 
Rating:
5.0

Very helpful with all my needs excellent customer service

Robert Langley  |  First Impressions 
Rating:
5.0

I have used several different storage facilities and the U-Haul in Muskogee on Shawnee is the best I've ever had you go guys

tamara mize  |  Overall Experience 
Rating:
5.0

The employees were very friendly.

Lori Bellard  |  Overall Experience 
No reviews have been submitted for this location.

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