Customer Reviews for U-Haul Moving & Storage of Medicine Hat

1,745 reviews

1901 Hwy Ave SE   Redcliff, AB T0J2P0

(587) 770-0141

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Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(587) 770-0141

1901 Hwy Ave SE
Redcliff, AB T0J2P0

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Marsha Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anita VAN PLATERINGEN  |  Overall Experience 
Rating:
3.0

Hours of access are not convenient. Door system on indoor storage was out of order for nearly a year. Outdoor storage options with better security and 24-hr access available close by at a lower rate.

Gordon Hawker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Duane BEGLAW  |  First Impressions 
Rating:
5.0

I've moved a lot and used U-Haul for all my moves with overall good experiences. However, this location offers excellent customer service. They went above and beyond to accommodate our ever-changing needs for the truck and the storage unit. The large property was being plowed immediately during a heavy snowfall warning lasting over several days. Couldn't have been better!

MASHA JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Dwayne Kalmakoff 
Rating:
5.0

Staff is excellent friendly and courteous

Mike White 
Rating:
5.0

Drop off was quick and efficient . And staff was friendly and efficient . Great service .

doran perry 
Rating:
3.0

Original drop off was in dunmore so we went there to find out it’s permanently closed waste of time to go there and find out/call in to get it swapped

Matthew Cooke 
Rating:
5.0

I went against the bad reviews for this location, and I’m happy that I did. I was greeted with big smiles, friendly owners and efficient service. Check in and out took just as long it’s taken me when I’ve rented at other locations, maybe even faster. The whole process from beginning to the end was very good. Nothing to complain about. I would definitely rent from here again.

mikael hawee 
Rating:
5.0

Customer did not leave a comment.

Leanne BUFFALO  |  Overall Experience 
Rating:
5.0

We all know about the door latches on the units. Other than that above and beyond EXCELLENCY.

Pam Dahlin  |  Overall Experience 
Rating:
5.0

Everyone was excellent

Christopher Geor HORSBURGH 
Rating:
4.0

Should be some sort of emergency backup. Waiting over an hour to pick up your van and missing appointment isn't acceptable. Should have been given discount for problems and delay.

Laura Rowan 
Rating:
5.0

I highly recommend this company for moving and storage needs! My experience was great! Fast and clear booking, friendly staff, excellent service, excellent prices! I was very pleased! Thank you very much!

Denys Osinnii 
Rating:
5.0

The staff was nice

ADIL AL-ANI 
Rating:
5.0

Very convenient

Marjorie Dickenson  |  First Impressions 
Rating:
2.0

The customer service was terrible. The lady that I dealt with was not friendly at all. She should NOT be in a customer service job. She should find another job that does NOT involve dealing with people. Maybe she could practice smiling to customers and being pleasant

STEVEN STABLERS 
Rating:
5.0

Amazing!

KENDAL HANSON 
Rating:
5.0

None

Brian Geneau 
Rating:
5.0

Customer did not leave a comment.

DAWN PRAWDZIK 
Rating:
5.0

Manager is personable, excellent customer service. Other staff below average in customer service skills

J D McNeil 
Rating:
3.0

Van

Cameron Day 
Rating:
3.0

Customer did not leave a comment.

Lance Chinn 
Rating:
5.0

Customer did not leave a comment.

amanda wray 
Rating:
5.0

Staff was great consider them friends thank you

Lidia laleggia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacy Scheuerman  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Spencer Hamilton 
Rating:
5.0

Customer did not leave a comment.

Tanya Ridley  |  Overall Experience 
Rating:
3.0

The inside of the driving area stunk like cigarettes. There were crumbs in the console area. And why was I told I could not drop it off at the same location. A glitch in the system. I had to drop the truck off in one location and walk to the original location to pick up my car.

Blaine Cheverie 
Rating:
5.0

Kim was super friendly, fast and efficient. Thanks Kim!

DAWN PRAWDZIK 
Rating:
2.0

Customer did not leave a comment.

Randon Hok 
Rating:
5.0

Keep up the great work!!!

Lisa Andrus  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Betty Dawn Graham 
Rating:
3.0

Would not rent again from UHAUL. Was calling head office for 2 hours day of pickup, UHAUL made ME call drop off locations as the one I was promised did not accept. During transportation, on HIWAY trailer lights failed . Wires hanging/ breaking on trailer. Trailer was very very muddy on outside when picked up. No happy what so ever. Unacceptable customer service and trailer maintenance procedures. Trailer was a safety/legal hazard on Hiway, not up to transport Canada basic standards. Have picture to prove deficits.

Matthew Gruca 
Rating:
3.0

I booked this place and even though website said that because I rented a trailer from uhaul, first month will be free but I was charged for $31.45 for first month. I proceeded anyway and booked the place and I received password to get in and information to how. When I arrived at the location I was told there are no reservation and any payment under my name. So I had to go through process all over again which was very unconfortable. I don't know why I was charged for it.

Tohid Dalaei Milan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda Muddle  |  Overall Experience 
Rating:
2.0

Expensive rates and uhaul costs

butrose manas  |  Overall Experience 
Rating:
5.0

Really friendly service, I appreciate they made me feel appreciated and answered all my questions. Plus I got support with the process of towing a car step by step, they were excellent at taking the time to explain and make sure I understood how it works, so I could have a safety trip. that really made me feel special. Thank you U-haul customer service at Redcliff AB T0J2P0

Emmanuel Garduno Pano 
Rating:
5.0

Nothing just great service and equipment

shane briggs 
Rating:
5.0

Clean, we'll maintained, good value for money spent.

Lorne McNulty  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Allen Seebeck 
Rating:
5.0

Customer did not leave a comment.

AHMED SALEEM 
Rating:
5.0

Customer did not leave a comment.

Keith PATTERSON 
Rating:
5.0

Customer did not leave a comment.

Randy Mcmullen  |  Overall Experience 
Rating:
5.0

"MOST MASSIVE THANKS TO": "Buddy" Laboucane! One of the BEST experiences EVER with moving & storage. In the entire 30 year's, that I've been needing to use a service like that. Definitely, had some bad; downright nightmarish experiences before. By hiring many movers & having to use other facilities to store. This was the complete opposite! And absolutely AHHHHMAZING! "ALL" the staff members were "EXTREMELY": Helpful, welcoming, friendly, efficient, knowledgeable, kind, compassionate, empathetic, understanding & nice. Going waaaaay above & beyond! To ensure that everything was explained, plus taken care of. The truck was "VERY": Clean, easy to operate, well maintained & operating great. Storage units & indoor facility is "TERRIFIC"! Good peace of mind, knowing it's secure. Appreciate there were locks on hand to buy. And that they have made the location accessible to those with disabilities. Moving is stressful enough. Everyone made this entire process, totally smooth! From start to finish. A "HUGE" shout out to all involved & Cleo the cat. Who is "purrrrfect"!

cassandra Dauncey  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

barb walker  |  Overall Experience 
Rating:
5.0

Superb service. Immaculate centre. Friendly knowledage staff. Recommend highly.

Sandy Stevens 
Rating:
5.0

Customer did not leave a comment.

john darenvogen 
Rating:
5.0

Buddy went out of his way to help customers with there rentals, and not just me. I watched him go the extra mile with every other customer in the store. The store was very need and orderly. Every kind of accessory I might need was neatly displayed and competitively priced. I was even asked if I needed straps. I had my own but was impressed that they remembered to ask.

Robert Wiebe 
Rating:
5.0

Customer did not leave a comment.

Jeff Klick 
Rating:
5.0

Customer did not leave a comment.

Patricia Garlock 
Rating:
5.0

Customer did not leave a comment.

Cornie Neufeld 
Rating:
5.0

The only thing is I find that sometimes the prices are going up and up. And I think you should stay at the same price. It makes it inconvenient for people every time you go up in price. I had to leave my comfortable one to get a smaller one because I couldn't afford to pay it. But it is convenient to store things

Linda Surina  |  First Impressions 
Rating:
5.0

Staff was very helpful at this location

Terry Dobson 
Rating:
4.0

Customer did not leave a comment.

Margaret Barrett 
Rating:
5.0

Clean and easy to access along with a helpful staff. Thank you

Justin Eckstein  |  Overall Experience 
Rating:
4.0

Have the proper equipment for rental. I had to purchase a different sized ball for the hitch for the car hauling trailer

Lynn beck 
Rating:
5.0

I was charged for an additional day when I had returned it after 2 days (it was to be returned after 3) as this charge occurred on a weekend I will be contacting this location tomorrow( Monday) and be asking what’s going on.

Dan Wanke 
Rating:
5.0

Excellent customer service! Had a lovely, easy experience made my move smoother!

KASSANDRA GRAHAM 
Rating:
5.0

Customer did not leave a comment.

Kevin Barber  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather Carlson 
Rating:
1.0

Customer did not leave a comment.

Kevin Krieger 
Rating:
5.0

Customer did not leave a comment.

Grant Goehring  |  Overall Experience 
Rating:
5.0

This was the most painless, smooth process I have experienced in a long time. Moving can be hectic but the associates (especially Khalifa and Robin) made it so much easier by accommodating my needs. Thank you so much for all of your help.

madison aubry 
Rating:
5.0

Customer did not leave a comment.

paul bauche 
Rating:
5.0

Great help

James Mellan 
Rating:
5.0

Customer did not leave a comment.

Robert Link 
Rating:
4.0

Customer did not leave a comment.

Rick Anderson 
Rating:
5.0

Very clean, good price. Wasn't happy about 2nd floor location but that was the unit that was available. Sure not much to complain about. Very happy over all.

Lorne McNulty  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

paul bauche 
Rating:
5.0

Service was excellent, reservation was little delayed due to new staff but otherwise flawless. ickup of equipment was eassy and drop off even easier. I will definitely be back.

brad wainwright 
Rating:
5.0

Nothing I can think of. All was wonderful

Francie Enman 
Rating:
4.0

Thanks for putting up with me and my nightmare

Travis Wilton   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nolan MILLS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Celyn Whelan 
Rating:
4.0

Great facility.

Dale Mogck  |  Overall Experience 
Rating:
5.0

Good prompt service

Maynard Schiebelbein 
Rating:
5.0

Customer did not leave a comment.

lisa peterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERRI PEDERSEN 
Rating:
5.0

Customer did not leave a comment.

Robert Harty 
Rating:
5.0

I can't recall the woman's name who assisted me with my drop off Friday evening, she was the closing associate, but she was AWESOME! This location is also by far the nicest one I've ever set for into ad well. The outside area is very neat, organized and tidy as well. I will absolutely consider using them again when needed.

Lisa Steffen 
Rating:
5.0

Customer did not leave a comment.

Grecia Esmeralda Chavez Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

allan stenhouse  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dixie Yates  |  Overall Experience 
Rating:
5.0

Everything was perfect thank you so much

yamile Ortega  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wes Skakun 
Rating:
5.0

Thank you Augast.

Candice Senger-Hammond 
Rating:
3.0

No proper signages, didnt read the notes. We were there at exactly 5pm. Still they charged 13$

Iris ching 
Rating:
5.0

Customer did not leave a comment.

Allen Seebeck 
Rating:
5.0

Customer did not leave a comment.

Peter Rolfe 
Rating:
5.0

Keep nailing it.

Peter Rolfe 
Rating:
5.0

Buddy and his staff are remarkably the best. Very helpful and considerate.

robert kroll  |  First Impressions 
Rating:
5.0

Attended was extremely helpful and pleasant.

Ken Dowse 
Rating:
5.0

Customer did not leave a comment.

willmer pizzey  |  Online Move In 
Rating:
5.0

The app needs improvement, took a long time to return the trailer and have concerns we will be billed multiple times for the rental based on the behavior of the app

Larry Hoffman 
Rating:
5.0

Great service and great prices. Couldn’t be any better

Ken johnstone 
Rating:
5.0

Customer did not leave a comment.

Kim Piche 
Rating:
5.0

The Lady was courteous and friendly. Everything went smoothly.

LINDA CHEMULAI LANGAT 
Rating:
4.0

Customer did not leave a comment.

JEFFERY Inkster  |  Overall Experience 
Rating:
3.0

I had reserved a cargo van and when I arrived to pick it up was informed they didn’t have one for me. They did give me another vehicle but it was not what I had reserved.

Pat Borrows 
Rating:
5.0

I'm not a fan of apps and tech in general. The photos of the trailer were not of the trailer I rented.

Jerod Pluth 
Rating:
4.0

The service was excellent. Nothing to improve

Fred Robins 
Rating:
5.0

Customer did not leave a comment.

Allan OByrne  |  Overall Experience 
Rating:
5.0

Very, friendly, polite and a job well done professionally. Told me a bout how long to install my hitch and the installation was done on time. Thanks

Bill Tillack 
Rating:
5.0

It was a great experience with U-Haul. The Staff are friendly and well informed on all of the U-Haul equipment.

William Macdonald 
Rating:
5.0

A doorbell would be a good idea ,if the staff is busy in one of the offices they don't hear you come in to the front desk.Other than that the staff was very friendly and efficient.The truck was user friendly,clean and pretty well maintained

cathy collier 
Rating:
5.0

Customer did not leave a comment.

Lidia laleggia  |  First Impressions 
Rating:
5.0

Was a very accomodating experience. Will use it again

Brad Cummings 
Rating:
5.0

Olivia was very helpful

Stephen Spangenberg  |  First Impressions 
Rating:
5.0

Service was great.

Karen Holt-stewart  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gail magarrey 
Rating:
5.0

Buddy was really nice and the installation went quick!

Scott Ogden 
Rating:
5.0

I had to have 3 storage lockers here,2 inside and 1 outside,always clean in and around units.the staff ,all of them were so helpful with everything I asked about or needed..thank you all for the professionalism, care,laughs, would always recommend medicine hat uhaul to anyone...thank you once again ...

susan schell  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Elena Enverga 
Rating:
5.0

Customer did not leave a comment.

Sean Leyas 
Rating:
5.0

Customer did not leave a comment.

Vincent Gaudet 
Rating:
4.0

Customer did not leave a comment.

barb walker  |  First Impressions 
Rating:
5.0

Was fully satisfied - no suggestions.

randy mack 
Rating:
5.0

Nothing the staff and service were excellent!

Lyle Cunningham 
Rating:
5.0

Customer did not leave a comment.

Shawn Hemmaway  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Oladele Akano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glen brunet  |  First Impressions 
Rating:
5.0

Very pleasant people to help with everything

allan stenhouse  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Glenn Brunet 
Rating:
5.0

The lady at the front desk was awesome and like her way of communication and also proper knowledge of equipments

Sunpreet Singh 
Rating:
5.0

Customer did not leave a comment.

Brian Boettger  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cynthia King 
Rating:
5.0

Customer did not leave a comment.

Mark SCHMALTZ 
Rating:
5.0

we had no complaints. from pick up to drop off staff were very friendly and accommodating.

Cal Mayer 
Rating:
5.0

Customer did not leave a comment.

Dan Vanbocquestal 
Rating:
5.0

Very nice young lady at the uhaul store..even after all the stress of moving her kindness surely calm down my anxiety inmediatly...thank you

gabriela ferretti  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julia Deminick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Neil 
Rating:
3.0

Customer did not leave a comment.

Cameron Pachan 
Rating:
5.0

Customer did not leave a comment.

Kevin Barber 
Rating:
5.0

Great facility. My only recommendation would be to grade the entrance. It's very rough, but I did notice that it had been graded recently.

Ritch Nunweiler  |  Overall Experience 
Rating:
5.0

Great and helpful staff

tyler munro   |  First Impressions 
Rating:
5.0

Drop off was painless. All good.

Donna Brewster 
Rating:
3.0

Customer did not leave a comment.

Larry Rollack 
Rating:
5.0

Customer did not leave a comment.

Valerie Wiltse 
Rating:
4.0

In town not affraid but for out of town would be nice if a spare wheel and tire was included. Because out in country would be stranded for along time for Roadside to show up. But then again not many know how to change a flat .

Wayne Bishoff 
Rating:
5.0

Customer did not leave a comment.

Debbie Hook 
Rating:
5.0

Customer did not leave a comment.

Sharla Butler 
Rating:
5.0

Staff friendly and helpful. Lockers were clean and easily accessible. I would definitely use these again if I need to rent storage.

April Herod  |  Overall Experience 
Rating:
5.0

Excellent storage facility Highly recommend

Patrick Doherty  |  Overall Experience 
Rating:
5.0

The manager Buddy was an immense help.

Patrick Doherty 
Rating:
4.0

Customer did not leave a comment.

doris hunt  |  First Impressions 
Rating:
5.0

No improvement needed, staff was friendly and very knowledgable

Brian Geneau 
Rating:
3.0

Lady was on the phone Only one person working

Christopher Crans 
Rating:
5.0

Customer did not leave a comment.

Vincent Gaudet 
Rating:
5.0

Easy drop off. Helpful staff

Chris Birch 
Rating:
5.0

Excellent service

Garth Belik  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nichole Muryn  |  First Impressions 
Rating:
4.0

Still wondering why I had to pay for August when I moved out July 29 and employees knew that I was moving out.

patrica lewis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Natalie Nielsen  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Paul Promhouse  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jocelyn schmidt  |  Overall Experience 
Rating:
5.0

Thank you for your efficient service!

judy matin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ritch Nunweiler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mock Eckersall  |  Overall Experience 
Rating:
5.0

All of the Humana's I dealt with were excellent to deal with. The booking process on line was not a pleasant experience. Thank goodness for the humans who corrected things.

Ritch Nunweiler  |  First Impressions 
Rating:
5.0

This is the best place for storage -- very secure, well lit, good hours. Your stuff will definitely be safe! Staff are very friendly and willing to accommodate! They went way beyond expectations to help me out during difficult times! Highly recommend!

Jennifer Duguid  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Olivia Allan  |  Overall Experience 
Rating:
5.0

It's our first time renting storage and the lady who took care of us was extremely helpful and really nice to deal with. She explained everything simple and straightforward. Took us to the unit and showed it to us. We couldn't have been more pleased with the level of service we had received.

derek murray  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cherise Burnett  |  First Impressions 
Rating:
5.0

Thank you very much ur kindness helpful. Was in a little panic to find a storage unit in short notice u came thru Good price friendly. Thanks so much

Shannon Goodheart  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jermaine hovern  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kelly grunwald  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela Watson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nick Grabas  |  Overall Experience 
Rating:
5.0

Great customer service. Much appreciated.

Kayla Dirk  |  First Impressions 
Rating:
5.0

Very friendly staff

nathan rudolph  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lori etheridge  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Colton Backlun  |  First Impressions 
Rating:
4.0

Only problem when moving this morning build B wasn’t opened. Waited about 3/4 hr to open. We were there at 9:30. That was the only problem this morning door not open

Shannon Goodheart  |  First Impressions 
Rating:
5.0

Buddy and his staff are excellent.

robert kroll  |  Overall Experience 
Rating:
5.0

Very good experience all around. Friendly, helpful staff made it easy throughout the rental.

Curtis Peters  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela Watson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Steve Smith  |  First Impressions 
Rating:
5.0

Buddy and the rest of the staff were amazing and helpful with everything we needed to help us with our moving our house and business. We couldn’t ask for anything better.

Kevin Svennes  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kathy Wang  |  First Impressions 
Rating:
5.0

The young woman agent has given me a good service and good advices...

Jackson Emmanuel Barrette  |  First Impressions 
Rating:
5.0

Liked the layout

Starr Rodenbush  |  Overall Experience 
Rating:
5.0

Overall experience has been very pleasant and without hassle. I had 2 storage lockers for several months and rented a van and truck which were clean and easy to operate. Access around the yard was easy too.

WINFIELD GENE  |  Overall Experience 
Rating:
5.0

Buddy Laboucaine and Team are trusted professionals. I am very satisfied. I'll recommend Buddy L and Uhaul anytime.

ken ledrew  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kylee Schell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dev Gokool  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Scott Robertson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie WOLFER  |  First Impressions 
Rating:
2.0

Staff are usually very friendly and helpful anytime we have a request or a need regarding our storage unit , just downsized to a smaller unit , have been with these guys for almost two years now 😀 😄 😊 😉 ☺️ 👍 😀

dwayne reynolds  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rick Benoit  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John O'Connor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melynda Bourget  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheldon Sandau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Canter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randy Mcmullen  |  Overall Experience 
Rating:
5.0

Staff very knowledgeable and friendly

Richard Sharp  |  First Impressions 
Rating:
5.0

The lady that help me was excellent

kelly grunwald  |  First Impressions 
Rating:
5.0

The staff were friendly, helpful and available when required. Thank you.

Bernadette Foster  |  Overall Experience 
Rating:
5.0

Great place

DOUG MCNALLY  |  Overall Experience 
Rating:
2.0

Hello, it was great having u-haul for moving and storage. Every staff member was helpful and great up until I got to Medicine Hat. I went to the storage unit to collect all of my belongings. The woman working behind the desk was extremely nasty and condescending. All I did was ask to get into my storage unit to gather all my belongings. Ever since the second I walked in she was extremely rude and condescending. She spoke to me as if I was bothering her by asking to access my unit. I do not know her name but she looked quite young and had blonde hair. (Any other staff member I came in contact with was great). Only that person I described at the Medicine Hat, Ab location, made the experience horrible by the way she was towards me.

Rory Spurgeon  |  Overall Experience 
Rating:
5.0

Great place, great manager and staff.

Nick Grabas  |  First Impressions 
Rating:
3.0

I think U-Haul in Medicine Hat was good for what we needed. The manager and staff are a good bunch of people. I would go back if I needed them again. I just would have appreciated 24 hour access to our stuff. But for the year and a half I was there, I felt our stuff was safe and secure. However, I always believe there's always room for improvement. Nothing is perfect. Happy moving and storage at U-Haul Moving and Storage (Redcliff/Medicine Hat, AB) y'all.

Jim Budde  |  Overall Experience 
Rating:
5.0

The young lady checking us in was very friendly, patient, answered all questions and was very easy to understand. She explained everything in great detail and went above and beyond to make sure we knew what we needed to. I would highly recommend this location ! Very satisfied. Thank you !

Robynne Creek  |  First Impressions 
Rating:
5.0

Was a great experience. Staff was knowledgeable and very helpful.

Benjamin Sheward  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Nygard  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Edward Lachance  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy FEHR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheldon Sandau  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Braden Puddicombe  |  First Impressions 
Rating:
5.0

One of the best self-storage facilities I've dealt with and downright fantastic office staff. Seriously helpful in spite of the pressure on them! Of course I would have enjoyed even more extended hours as I wanted to bring in things later than the 10pm cut-off time. But I do understand the problems even later hours may create.

Alex Vondjidis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JIM DOUGLAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

doug davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

connie macpherson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

allison parker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bruce Thomas  |  First Impressions 
Rating:
5.0

Thanks for all your help! Great staff and a hard working team!

diana voll  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tabatha Maisonneuve  |  Overall Experience 
Rating:
5.0

The staff are nice and extremely helpful always has a good attitude and atmosphere always polite and positive thank you for being great

James Wheeler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Oyindamola Hodonu  |  First Impressions 
Rating:
4.0

Did not get the locker I reserved. Was not told that it could be any locker. At first. Please have staff notify customers that. Also a small oversight on no lock inside locker as promised. But was quickly righted. Great place

robert kroll  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laura McMillan  |  First Impressions 
Rating:
5.0

All things good

Benjamin Sheward  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

larry wasylyshen  |  First Impressions 
Rating:
5.0

The owner, Buddy, is helpful, friendly, and professional. More than fair. Excellent customer relations. He’s so good that he may need to hire more staff, word gets around you know.

Greg White  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aquilla Oberkirsch  |  First Impressions 
Rating:
5.0

The girl at uhaul went above and beyond what was needed for assistance

Phil Karza  |  First Impressions 
Rating:
4.0

Just had a few experiences with staff. The lady that signed me up was in no way friendly. I never received a card when I signed up as well causing mass confusion with the employee and me when I went to use it a second time. Had no idea I needed one. .

Bonnie Noga  |  Overall Experience 
Rating:
5.0

Buddy and Kristen were amazing -- super friendly and helpful! They made the process so easy and convenient. I can't express enough how fantastic this location is!

Jennifer Duguid  |  First Impressions 
Rating:
5.0

Buddy was very friendly! I would recommend to my friends and family.

Aurielle Young  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ken Wandler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian Dineen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristen Hoimyr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeff Posavad  |  First Impressions 
Rating:
3.0

The only issue that I had was that a female employee told me that I would receive a credit back for the unused days and when I requested this credit another employee told me that wasn’t true. Contacted someone through the website only to find out the info that I was given was false. Pretty disappointed that a 12 day credit is what would deter me from using this service again.

Melissa Telke  |  Overall Experience 
Rating:
5.0

The contents of my three units were intact and subject to climate control after one and half year. I was very happy to see how well they were maintained and kept well. Thank you for your care and attention! Sincerely Bev Botter

bev botter  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

matt bayes  |  Overall Experience 
Rating:
5.0

Thanks

NICKOLAS GRUNWALD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hugh Hill  |  Overall Experience 
Rating:
5.0

Very friendly and helpful, nice and clean

mitchel mcclellan  |  First Impressions 
Rating:
5.0

I haven’t moved in yet but the space is clean And roomy

Clayton Orge  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hugh Hill  |  First Impressions 
Rating:
5.0

The staff were friendly and very helpful. The only issue I had was trying to do the return as I was on hold a very long time and still didn't manage to get threw to complete the return. I will be in to return the dolly in the morning as the movers forgot it off the truck. Sorry my fault. I didn't double Check. All in all the customer service at the Redcliff location is excellent!

diana voll  |  First Impressions 
Rating:
5.0

Very friendly staff and very helpful!!

COLIN DRAKE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH REMPEL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BENJ HEINRICHS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas REEVES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karl Edmond  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kaleigh Duggan  |  First Impressions 
Rating:
5.0

I would most deffently rent from you guys again if I had to.. staff was always amazing and very quick to fix an issue if 1 popped up. My rental experience was amazing. Thank you very much!!! Lol

April Gautreau  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

JD mcneil  |  Overall Experience 
Rating:
5.0

As times are hard I’m thankful for the office and manager I believe for understanding my situation knowing I have no extra money

Hope Liepert  |  First Impressions 
Rating:
5.0

Buddy was very helpful and courteous and very knowledgeable about the product in the store and was very nice.

James Wheeler  |  First Impressions 
Rating:
5.0

Wonderful staff, helpful, would recommend this facility to anyone. Cheers Robert

Robert Krolll  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lee Greenwood  |  Overall Experience 
Rating:
4.0

A little expensive

Daniel LIGHT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROSETTA SANDERS  |  Overall Experience 
Rating:
2.0

Was there to move in three times the doors at car drive in was not opening despite the poor lady trying to open several times the side that opened eventually was very far at the end .Imagine having to push boxes on trolley to the far end

Olanike Rhoda Agbabiaka  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Brent HOPE  |  Overall Experience 
Rating:
5.0

Staff very accommodating and polite This was a great experience

William Duffield  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

matt bayes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carly cashato  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tanis Robinson  |  Overall Experience 
Rating:
5.0

The staff at this U-Haul site are always polite, courteous, and helpful. I would recommend them to anyone else.

Wayne Gilchrist  |  Overall Experience 
Rating:
5.0

I would use your company again! I would recommend you to ppl also!!

lisa andrus  |  Overall Experience 
Rating:
5.0

Great staff!

Douglas Cooke  |  Overall Experience 
Rating:
4.0

Couldn't access the building with my card one night at midnight. Phoned the number talked with a lady and there was nothing she could do. I had to wait till morning.

timothy dureault  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Philip Spence  |  Overall Experience 
Rating:
5.0

Thorough security briefing, clear and concise. Courteous, knowledgeable staff. Readily available.

Alexander Markov  |  Online Move In 
Rating:
5.0

Thank you Redcliff Uhaul for everything!! You are Awesome!! 😊

Lyndsay McGregor  |  Overall Experience 
Rating:
5.0

Bud and his staff are very helpful and considerate, I will definitely be using Bud‘s outlet again in the future. Thank You, Michael (Rick) O‘Neill

Michael O'Neill  |  Overall Experience 
Rating:
5.0

Clean facility and staff were excellent to deal with.

jamie smithson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Cismas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott Ramsey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jocelyn moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gerald Thurber  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Branden Doell  |  Online Move In 
Rating:
5.0

The manager and staff are very welcoming and friendly. I was in a jam on my move this past weekend August 1 2021. They came to the rescue. Thank you very much Very appreciated Alicia

Alicia Burger  |  First Impressions 
Rating:
4.0

Only issues was with the security system not working correctly, and there were times when I arrived the sliding doors were not unlocked.

Lonnie Hill  |  Overall Experience 
Rating:
5.0

The experience was great. Manager was very professional, patient and helpful. The storage was very clean. All above expectation! Thank you,

Hamid Baheri  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Germaine GAGNE  |  Overall Experience 
Rating:
1.0

I know the website says that upper level units "may" require stairs. But when booking a unit, it should really indicate that it is only accessible via stairs. I can't believe there is no elevator/ramp access to the upper units! Also, we did not receive our free lock.

Amy Robins  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Rod Outhwaite  |  Overall Experience 
Rating:
5.0

Great place, always happy to help

DOUGLAS HARLICK  |  Overall Experience 
Rating:
5.0

Verry friendly staff. Made everything work to what I needed and very helpful and was with in my budget

April Gautreau  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael fraser  |  Overall Experience 
Rating:
5.0

Excellent Service

Debbie Burback  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dwayne Oliver  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rod Outhwaite  |  First Impressions 
Rating:
4.0

very happy with the facility, well run business

lorne pretzlaw  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rod Outhwaite  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barry Elsderkin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michelle roth  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Barry Elsderkin  |  First Impressions 
Rating:
4.0

Thanks again for the helpful and friendly service and staff in your location. I would also remind you (Buddy) to deposit our rental payment/cheque dated May 15/21 for the rental period from May 15 - June 15/21. As you know we are still in Manitoba and will be moving to Alberta at the end of May, so we can't be there to pay in person, which is why we wrote you the cheque in advance. Other than that, it was a pleasure meeting all of you and see you all again soon. Remember to count your blessings and I'm sure you'll note there are many, and many more yet to come..! :-)

Jim Budde  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Liam Griffin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Helen Moise  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

diana tingmaik  |  First Impressions 
Rating:
5.0

came away with a positive experience

lorne pretzlaw  |  First Impressions 
Rating:
5.0

The gentleman that helped me with check-in was very friendly, and gave me all the information about what I asked and even some things I had not thought to ask, My locker was clean, well lit up and easy to access.

connie bebee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vanessa Moore  |  Overall Experience 
Rating:
5.0

100% perfect, could not be better

first impressions hair & body studio  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen Debler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Greyson Clark  |  Overall Experience 
Rating:
4.0

Rate was a touch high for the amount of space . And the accessibility hours could be a bit longer .

Beau Zilinski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mona Davies  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Ethan Woodcock  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JD mcneil  |  First Impressions 
Rating:
5.0

Excellent staff and facility. Very clean and the climate control is great. The drive in unloading bays are so nice as well.

Dale Mogck  |  First Impressions 
Rating:
5.0

Buddy made a very stressful event in our lives So much easier with his big smile, helpful nature and enjoyable conversation. Plus he was a big help with helping me to my car with my purchases. The facility is so clean and well maintained, it’s definitely comforting knowing our property is being well taken care of

Sheryl Sand  |  First Impressions 
Rating:
4.0

local store was not aware of the code that was texted to me. code did not work. exchanged for swipe card. all good, staff very friendly and accommodating.

jason knibbs  |  Online Move In 
Rating:
5.0

If I have to use a storage facility it would be this Uhaul.

Barbara Tooth  |  Overall Experience 
Rating:
5.0

Staff were accommodating.

Barbera Tooth  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JUBILEE CAMPBELL  |  First Impressions 
Rating:
5.0

A company is only as good as its employees and I found the staff efficient, accommodating and friendly.

John Cherwonogrodzky  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrea Petke  |  First Impressions 
Rating:
5.0

The staff at this uhaul are so great. They are beyond helpful, so kind, and very knowledgeable.

Anna Wilson  |  Overall Experience 
Rating:
4.0

Buddy Laboucane was very helpful with all aspects of our storage needs at the Redcliff storage facility. Thank you Bubby for all your gracious assistance!

GUY DORE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany Schindle  |  First Impressions 
Rating:
5.0

I will most definately reccomend.

Alicia Burger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha Sabourin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brendon Longmuir  |  First Impressions 
Rating:
5.0

Vert helpful and friendly.

Alicia Burger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Privacy Request  |  First Impressions 
Rating:
5.0

Great experience. Thank you.

Haley Porter  |  Overall Experience 
Rating:
5.0

Just fantastic people to deal with. Buddy was great all the way through. We really appreciate your assistance.

Alaisdair Mackinnon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

josh vandervelde  |  First Impressions 
Rating:
5.0

U Haul staff are always very helpful... even when very busy they do their best. The nature if my work means we move on average every few years and I can honestly say that for the past 25 years, U Haul has always been reliable for us... so thanks again for all you do!

GUY DORE  |  First Impressions 
Rating:
4.0

Very good

DOUGLAS HARLICK  |  First Impressions 
Rating:
5.0

Customer service at Redcliff U-haul is beyond reproach! All staff consistently go above and beyond. Highly recommend them and Buddy Laboucane should get a medal!

Michelle Russell  |  Overall Experience 
Rating:
5.0

What a great customer service experience. Thank you

candace Baker  |  First Impressions 
Rating:
5.0

Staff went way beyond the call of duty, courteous and friendly. Facility is incredibly clean, well lit. Doors work super well, have had lots of others. The free unit with rental, awesome!

trudy smith  |  First Impressions 
Rating:
5.0

best experiance ever with uhaul

Amanda macdonald  |  First Impressions 
Rating:
4.0

No waiting in line and friendly service

DAVID DRISCOLL  |  First Impressions 
Rating:
5.0

Buddy and Patricia were amazing. They guided me to where I needed to be. As a brand new resident, it was much appreciated! Give them raises!!!

Morgin Bessey  |  Overall Experience 
Rating:
5.0

Staff and facilities were great.

Lester Bauman  |  Overall Experience 
Rating:
5.0

Our experience was awesome very helpful and friendly staffs..

Maria Hipolito  |  Overall Experience 
Rating:
5.0

Buddy and his staff were very solution oriented, helpful, kind, friendly, and respectful. They made the last leg of our cross country move as pleasant as possible!

Calla Kubota Panes  |  Overall Experience 
No reviews have been submitted for this location.

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