Customer Reviews for U-Haul Moving & Storage of Mechanicsburg

10,145 reviews

4725 Gettysburg Rd   Mechanicsburg, PA 17055
(@ Rt 15, Between Moes Bar and Grill & The Sun Light Diner)

(717) 763-7677

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(717) 763-7677

4725 Gettysburg Rd
Mechanicsburg, PA 17055
(@ Rt 15, Between Moes Bar and Grill & The Sun Light Diner)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Wine Storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Well organized, friendly, helpful. Will always use this location.

wendy deibert 
Rating:
3.0

In the past trailers were clean, however the trailer that was assigned as my rental was covered with some type of oil on the trailer floor. The tiedown straps were greasey.

William Myers 
Rating:
5.0

Customer did not leave a comment.

wendy deibert 
Rating:
3.0

My total was 50 sum odd dollars but 75 was taken. I was told 18 dollars and some change was being out back on my card but they took the whole 75 so I’m not understanding why

Joshua Golden 
Rating:
5.0

As with pick-up, the drop off process was very easy. Thanks for an excellent experience.

david kutz 
Rating:
5.0

Excellent counter and hitching support. Had some water leakage in from the roof. I reported same to the receiving UHaul agent.

Bradley Shumaker 
Rating:
4.0

Dent on passenger side of truck. It was not disclosed to me before I got to use the truck. I took pictures of side of the truck as proof of damage to truck. Day I rented the truck it was raining. Having to stand in the rain to take pictures of damage was very irritating. If U-HAUL was honest about previous damage, I would not have to be forced to get my phone wet and myself wet to take pictures of damage!

Julie Heritage 
Rating:
5.0

Customer did not leave a comment.

John Stratis 
Rating:
5.0

Customer did not leave a comment.

Javed Ikbal 
Rating:
5.0

The staff was friendly and thorough in providing me with the equipment I needed. I purchased tie down straps there at the store and didn’t need to find them elsewhere.

William Dickman 
Rating:
5.0

Lower your prices!!! :-(

MICHAEL SMITH 
Rating:
4.0

Customer did not leave a comment.

Marc Marchioli 
Rating:
5.0

The gentleman that helped getting the trailer hooked up was very friendly and helpful.

Jacob Nyman 
Rating:
5.0

Customer did not leave a comment.

Tony Burrall 
Rating:
5.0

Customer did not leave a comment.

Mark Passaro 
Rating:
2.0

Customer did not leave a comment.

Nick Chamberlain 
Rating:
5.0

Nothing at this time.

EDUARDO LUGARO 
Rating:
5.0

Customer did not leave a comment.

Douglas Hayes 
Rating:
5.0

Friendly, quick and efficient staff.

Thomas Kalfas  |  First Impressions 
Rating:
5.0

Nothing. All was great!!

James Pirtle 
Rating:
5.0

Customer did not leave a comment.

James Rinfrette 
Rating:
5.0

Great experience from short check-in, drive and returj

Susan Shatto 
Rating:
5.0

Customer did not leave a comment.

Linh Nguyen 
Rating:
3.0

Process was simple and easy. No problems

Emily Cleckner 
Rating:
5.0

Customer did not leave a comment.

Megan Kile 
Rating:
5.0

Great service. Interacted with 3 people today and all of them were professional and very helpful at the same time.

John Ross 
Rating:
5.0

Customer did not leave a comment.

Laura Peralta 
Rating:
5.0

Customer did not leave a comment.

Whitley Johnson 
Rating:
5.0

Great customer service, friendly, helpful, made everything simple.

ROBERT ZINSMEISTER 
Rating:
1.0

We rented a van and picked it up while it was dark. We had it for less than an hour and only a ok it 3.9 miles straight to a driveway and back; when we returned it they tried to say we damaged the bumper because there was an undocumented dent. We didn’t see the dent because the location of the van was parked nowhere near lights, but when you return the vehicle it is parked under an awning with multiple floodlights. Now we are being charged for damage we didn’t have anything to do with.

Alexandra Ruggiero 
Rating:
5.0

Customer did not leave a comment.

Marina Matthew  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

asia selvey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph Uphoff 
Rating:
5.0

Customer did not leave a comment.

Jason Chin 
Rating:
5.0

Customer did not leave a comment.

Aaron Hannon 
Rating:
5.0

Best customer service I have ever received that a U-Haul. Hands-down.

Jordon Rivers 
Rating:
5.0

I have used U-Haul of Mechanicsburg several times in the past. We have never had issues and the people are always friendly and helpful.

Mark Riordan 
Rating:
5.0

Super service from start to finish. A top rate operation.

PHILLIP EARANFIGHT 
Rating:
5.0

Customer did not leave a comment.

Barbara Bull 
Rating:
5.0

Customer did not leave a comment.

George Farquhar 
Rating:
5.0

have someone spend a few minutes with each customer to familiarize them with the vehicle they are renting.

scott dinner 
Rating:
1.0

Filed an official complaint for being verbally attacked at the location and never got a follow up at all. Still waiting for a refund.

Danielle Bretzman 
Rating:
5.0

Customer did not leave a comment.

JEFFREY ESHLEMAN 
Rating:
4.0

The truck shut down the very next day. Apparently something wrong with the ignition.

junior almanzar 
Rating:
5.0

Very accommodating and organized. Was in and out in less then 5- 10 minutes.

Mike Moyer 
Rating:
5.0

Fantastic service, friendly, efficient, and polite. Very well run.

Hope Edis 
Rating:
5.0

All good except mirrors on the truck were tightened so that they could not be adjusted. I had allen wrenches but not the right size. Made for an uncomfortable experience not being able to see around me on either side.

Kerry DeLizio 
Rating:
5.0

Patrick was amazing!!! Will definitely use this facility again. Thank you so much!!!

Pamela Peffer 
Rating:
5.0

Customer did not leave a comment.

Sandra Box 
Rating:
5.0

Customer did not leave a comment.

brian steigleman 
Rating:
5.0

Customer did not leave a comment.

DANIEL MIKESELL 
Rating:
5.0

Customer did not leave a comment.

jay clark 
Rating:
5.0

Nothing to improve! Very well run location. Excellent customer service!!!!!!!

Bruce Gordon 
Rating:
5.0

Customer did not leave a comment.

Billy Gibson 
Rating:
5.0

Van was dirty outside like an attempt to clean was made but not thorough. I guessed at mileage not knowing exactly how many trips and actually made four and not the three I estimated. Customers should nit be penalized for being under their guesstimate. Seems like an opportunity to gouge. Charge x amount per mile and leave it at that.

robert HENBEST 
Rating:
3.0

Customer did not leave a comment.

WILLSHIRA AKOGLU  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

barry miller 
Rating:
5.0

Customer did not leave a comment.

Brendan Brown 
Rating:
5.0

Customer did not leave a comment.

Michael Kirtland 
Rating:
5.0

Very professional the front desk gentleman that did my order thank you

Jose Espada 
Rating:
4.0

Customer did not leave a comment.

John Suite 
Rating:
5.0

Friendly and courteous staff. Quite efficient.

Brian McCollough 
Rating:
5.0

Customer did not leave a comment.

Brian Bornman 
Rating:
3.0

Lower your rates, way to expensive, used the truck for about 3 hours and was still charged over $100, really not cool!

Paxton Smith 
Rating:
5.0

Excellent and very accommodating! Like the service pretty much 😊😊

Mia Murio 
Rating:
5.0

Maria was GREAT to work with. Since it was dark (6PM) when I picked-up the Truck, I was concerned about the "damage marks" on the outside of the truck, so I took a couple pictures & showed the pictures to Maria. She said "Do no be concerned, you have pictures that show the "damage before you left the parking lot." I felt relieved and satisfied. I would consider renting from Uhaul again the next rime I am in need of a Box Truck OR trailer, etc. The PRICE was GREAT. My experience with the people I was in contact with was GREAT!! THANKS!!! Dave Barr

david barr 
Rating:
5.0

Great experience. Manager, staff and mechanic were professional, polite and competent. Installation of tow wiring with adapters was explained well, reasonably priced, itemized and completed in a timely manner.

ALBERT JEAN 
Rating:
5.0

Customer did not leave a comment.

Cindy Uhazie 
Rating:
5.0

Customer did not leave a comment.

lisa Macek 
Rating:
5.0

Great staff too!

Kevin Dempsey 
Rating:
5.0

Everyone was very helpful

Roger Stival 
Rating:
4.0

The gentleman working the desk could be a little friendlier. He seems annoyed but on the other hand is very proficient at his job.

Michael Sariano 
Rating:
5.0

Customer did not leave a comment.

Samson Paki 
Rating:
5.0

Inside windshield was smeared.

Norman Batcheler 
Rating:
5.0

I have no complaints. Everything was great! Keep up the great work.

Connie ROWAN 
Rating:
4.0

Check-in app did not allow me to complete check in and kept telling me to wait. So then went in and went to check in and the lady said that I had already checked in. Then she could not print me documentation to get my key out of the lock box and tell me where my van was parked, so she had to write it down on a post-it note. Similarly when i returned, the gentlemen checking in couldn't get my vehicle up on his check-in app and had to reboot. This is not the first time I (and co-workers) have had challenges with your app. Either fix it or TRASH IT!!

Richard Foster 
Rating:
5.0

Everything went as planned.. I would suggest filling the gas tank after ruse would be a better solution and fair to all.

Mark Winters 
Rating:
5.0

Customer did not leave a comment.

Michael Kirtland 
Rating:
5.0

Overall excellent experience. Easy pickup and easy drop off. And staff was knowledgeable and friendly.

Tod Reynolds 
Rating:
5.0

Customer did not leave a comment.

Dennis Donley 
Rating:
5.0

Customer did not leave a comment.

Andrew Bartkowski 
Rating:
5.0

Easy to get to. Front desk support was extremely helpful. I upgraded to a larger vehicle on check-in, and it was no problem. Bringing the vehicle back was fast!

Tracey Jones 
Rating:
5.0

Customer did not leave a comment.

Bryan Schrader 
Rating:
5.0

Customer did not leave a comment.

Michael Kirtland 
Rating:
5.0

Customer did not leave a comment.

Tim Bollinger 
Rating:
4.0

The ride on the truck was absolutely horrible. While going down the interstate at 55 it was like driving through a field and just bouncing all over the place. I was extremely concerned about breaking the items I was hauling. When I turned in the vehicle and showed them the video I took of bouncing all over, they were like yeah that's normal. I drove box trucks for doing deliveries while in college, I can tell you that isn't normal. I've been in military vehicles that had smoother rides. The only good thing about it is that after the video, wife and I decided to hire a moving company for our big move coming up. Hopefully they have a better truck.

Stephen Wright 
Rating:
2.0

The female associate that works at the desk does not seem happy working with people. Her lack of professionalism suggests that she should not work there. The rude responses to fundamental questions are a deterrent. It is unlikely that I’ll ever return to this U-Haul location.

Gregory Gemedschiew 
Rating:
5.0

Awesome service!

Robert Youkers 
Rating:
4.0

The last two times I used this location I was pleasantly surprised at the service received. Even more surprised when I've been remembered as a past customer. Over the past several years I never knew what I was going to get (service wise). Always a box of chocolates. For reference I have used this location six times a year, every year for the past 12 years. I hope it continues. I do miss people automatically pulling the vehicle out of its parking space and having it ready for me. Though, if I ask, they will do it.

Diane Keefauver 
Rating:
5.0

You payment app taked that I received a citation when it was a toll charge. confusing me st first. Please update to clarify in you app. John

John Waraksa 
Rating:
5.0

Customer did not leave a comment.

Robert Rusenko 
Rating:
5.0

Staff was great and helpful. Truck was clean and worked well.

DAVID SCOTT 
Rating:
5.0

Excellent job I actually want it done by the end of the month but only had Friday the Feb 2 to make sure everything is there the called Monday afternoon and ask if the want it sooner they said Tuesday morning I jumped on it. And got over and they had it done by lunch time. And picked it up. This on on Gettysburg Pike I'm mechanicburg always great with me and my kids Never had issues with this location. Thank you guys.

Robert Fitting 
Rating:
4.0

Customer did not leave a comment.

Elton Cammers 
Rating:
5.0

Everything is going well so there is nothings to improve

Bal Katwal 
Rating:
5.0

Very friendly staff. Professional and accommodating.

kadijatu Mansaray 
Rating:
3.0

Truck was never checked; wouldn’t start…had to get another truck.

Brian Weaver 
Rating:
5.0

Customer did not leave a comment.

charles tidwell 
Rating:
5.0

Second time I’ve used this location. Equipment availability, location, prompt friendly service… Will recommend 👍

Wendy McGarry 
Rating:
5.0

My only complaint is the cost of the Uhaul. The service and this location were amazing. However, the cost to travel from PA to FL is about $1700 which is a lot, and on top of that adding gas $$ is around $200-$200. I like using UHaul, but wish the prices were a little lower since I am doing the move myself.

KEARA LEDBETTER 
Rating:
5.0

Very clean & well-maintained equipment, very easy online process to reserve a truck and very friendly, knowledgeable & efficient staff.

Rick Breski 
Rating:
5.0

Customer did not leave a comment.

Michelle Fitzgerald 
Rating:
5.0

Customer did not leave a comment.

Robert Matheny 
Rating:
5.0

Great service. Friendly staff.

Matthew Rice 
Rating:
5.0

Great location, clean and well-lit plus a benefit to be at a location with the U-Haul store (for various packing materials) and the ability to rent a truck to facilitate several moves. All of the personnel we encountered during the time we had a storage unit were professional, friendly and helpful.

donna clark  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

robert baye  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hannah Hornberger  |  Overall Experience 
Rating:
4.0

The staff was pretty chill except one lady she was always defensive and talked at you. It really got on my nerves and even went so far as to lie about the policy as it relates to auto pay. Nerve racking, I really hate a lying tongue.

SHANNA LOFTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wilbur Reiner  |  Overall Experience 
Rating:
5.0

All employees were super helpful and very kind!

daniel menezes  |  Overall Experience 
Rating:
4.0

Easy access convenient location and hours

John Sackman  |  Overall Experience 
Rating:
5.0

Great staff

Wilbur Reiner  |  First Impressions 
Rating:
5.0

Awesome, very helpful and very nice employees.

JAMES MCCURDY  |  Overall Experience 
Rating:
5.0

Casey's professionalism and kindness convinced me that THIS was THE UHaul business wih whom to contract. Once I arrived EVERYONE was courteous and helpful. Great contact hours as well!

Cheryl Eichorn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Danika THOMAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric Wehrman  |  Online Move In 
Rating:
5.0

Had storage here for two years. Staff was always friendly and helpful!

Maria Wright-Fielding  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Elijah Parsons  |  Overall Experience 
Rating:
2.0

I was told that my storage would be free since I was coming from Carlisle. When I reserved my storage unit, I was told it was almost $200. I paid it because it was already too late. I was given information from a Carlisle branch that was not true.

JAHLISA MAYO  |  First Impressions 
Rating:
3.0

Would be nice to have other later hours or a way to check out of the storage unit in the app. When the woman called me about checking out, I explained that I would have done it in person but they weren’t open when I left, and my work hours overlap their open hours so I wasn’t able. She didn’t care, and counseled me on the correct procedure to check out. I’ll rent a garage from methany up the road before I come back to U-Haul in mechanicsburg. Not filthy, but certainly not clean. Passed an old mattress and entertainment center that was outside C building for nearly a week. No security cameras.

Jared Mankins  |  Overall Experience 
Rating:
5.0

Maria and her staff are awesome. They treated me well and took care of me while I am going through a rough time in my life. You can tell Maria leads her team well and they all have a drive for excellence in their jobs. I would recommend this location to anyone moving and storing.

Jeffrey Sturek  |  Overall Experience 
Rating:
5.0

None

Robert Youkers  |  First Impressions 
Rating:
5.0

All staff members always helpful and friendly, even when I needed to ask a question while they were helping another customer. They handled check-in and closing the account smooth and easy even though I chose not to use the app.

JAMES HAYES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

louis kepes  |  Overall Experience 
Rating:
5.0

Thank you so much for your excellent customer service - with everything!

Leigh Ann Courtney  |  Overall Experience 
Rating:
4.0

Wish they would put lights on the units. Otherwise a pedant experience.

barbara sebastian  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karina Goldsmith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES HAYES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Taylor Goodjoin  |  First Impressions 
Rating:
5.0

I felt very confident having my belongings stored at Uhaul. It was very safe and secure and it was great that I could come and go at my convenience!!! Thank you!!!

Susan Henry  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Hassan Aftab  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jenna Miller  |  Overall Experience 
Rating:
5.0

Maria and her crew are awesome. Place is always clean, temperature comfortable. Most definitely will come back if need another rental space. Thank You

JUAN ESPIRITUSANTO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leigh Ann Courtney  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

SCOTT GREENAWALT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Estefany Ortiz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kay Kishbaugh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Pepperman  |  Online Move In 
Rating:
5.0

While the staff person was friendly and efficient it seems the office is understaffed.

robert saline  |  First Impressions 
Rating:
5.0

Excellent service

Estefany Ortiz  |  First Impressions 
Rating:
5.0

Very good people,love dealing with people that makes thing go just right. FELT VERY IMPORTANT.

donald wilson  |  First Impressions 
Rating:
5.0

Maria is a credit to your company. I don't think a problem exists that she cannot solve! Her assistant manager and your Sam Elliot look alike are similarly excellent from this customer's point of view!

REID MEREDITH  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John Sackman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rafael Rios Jr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Blaise Mukenge  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHARON WENTLING  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JAMES HAYES  |  Overall Experience 
Rating:
5.0

Thank you

Gionnara Colmenero  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

EDWARD RADLE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Milagros Arce  |  Overall Experience 
Rating:
5.0

They helped me out with exactly what I needed after moving. Very positive experience. *****

edward murphy  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOSEPH BENISH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEFFERY BAKER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES HAYES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Herbert Tufts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHAD REINHART  |  Overall Experience 
Rating:
5.0

The staff that was there was super awesome! I talked to two gentleman working. After a super stressful day, I came into friendly and understanding workers who helped tremendously ease the stress of the day! They helped me a ton out and I was able to get everything returned and on time

brayan irizarry  |  First Impressions 
Rating:
5.0

Staff was very helpful and friendly!

BETHANY SHUMAKER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHANNA JONES  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Emily Upshaw  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

barbara sebastian  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Timothy Kingston  |  Overall Experience 
Rating:
3.0

Upon arriving my storage unit is supposed to be a drive up outside. It turned out to be one of the units that looks like it was delivered on a flatbed preassembled. First thing was that it is on a raised platform which prevents me from just rolling anything in ( garage like ) had to go back home to get a ramp. 2nd thing was it looked smaller than 10 x10 ,measured and its not quite 10 x9 also there is a second rollup door on the back with a lock on it not sure who has the key for that. It was clean . Checked and they did not have any other units available.

Scott Miller  |  Online Move In 
Rating:
5.0

I have never rented a storage unit before, so i was pleasantly surprised at the ease of the process. The team at U-Haul politely guided me through and made sure it was all completed in a timely manner. I was actually surprised at how easy they made it. I would definitely use them again.

Therese Nehrt  |  Overall Experience 
Rating:
3.0

I had previously called when thinking about closing my storage unit down. The gentleman I spoke with said that U-Haul would pro-rate the remaining time for the month. So if I closed it early, I would get money back. However, when I went to check out, this did not happen and I was told it was not possible. I felt swindled. I will not recommend this location to anyone else.

Peter Hammerle  |  Overall Experience 
Rating:
4.0

License photo process was difficult

Athena Yeager  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda Hostetter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

george diamond  |  Overall Experience 
Rating:
3.0

Very good and convenient!!

Ramesh Balgobin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LINDA CHAPMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIFFANY KOBRETTI  |  Overall Experience 
Rating:
5.0

The staff both new and tenured are extremely helpful, kind, understanding, and just all around a great experience! Thanks guys keep it up. 3rd time using this location every time just as fantastic.

Liam Weed  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charice Savage  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dionisio Oppenheimer  |  First Impressions 
Rating:
5.0

Great!!

PHANI DASARI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONNA REED-YOUNG  |  First Impressions 
Rating:
5.0

Another locker was being accessed by a 26' truck which would not shift at all to help us get past making for a very tight turn

BETHANY SHUMAKER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THOMAS BARNES  |  Overall Experience 
Rating:
4.0

Truck gas and brake pedal not made for size 14 shoe. Won’t try that again! Staff was GREAT.

Patricia Albright  |  Overall Experience 
Rating:
5.0

You guys are true professional, thanks for the GREAT SERVICE

JUAN A ESPIRITUSANTO  |  Overall Experience 
Rating:
5.0

Rented the unit for over 2 years. It was a great experience.

maryann marrara  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Martin  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MATTHEW LEGER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ananya Adhikari  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jemini Creamer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

APRILELLA ROUNDTREE  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

PHILLIP REESE  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Imre Bedocs  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Dillon Zinicola  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamba Lamin  |  Overall Experience 
Rating:
5.0

the storage area was always clean and well taken care of. When I got my things out my card wouldn't work. The situation was remedied immediately and I got my things out, they were in the same shape as when I put them in. Was an easy move out and I thank the staff for their help.

Marnie Baker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carol warzicki  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jade bowlin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Majesty Edwards  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

michael foreman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BARBARA KOONS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anna Callanta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina Mercier  |  First Impressions 
Rating:
5.0

Nothing everything looks fine

DURGA CHHETRI  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

uzoakamak isiadinso  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KELLY HAMILTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Catherine Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Lewis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TROY DEROCHE  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Lysa Hitzelberger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wendi Caston  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

LENDA SANTIAGO  |  Overall Experience 
Rating:
3.0

Disappointed in the misinformation from Uhaul and thee emails they send from corporate compared to what can happen on store level. I had a free rental but should have been at a different location but Uhaul.com sent me there. Now I had to pay. Not happy!

Lysa Hitzelberger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Labree  |  Overall Experience 
Rating:
5.0

Maria was absolutely awesome. Will for sure recommend to others and have been since she helped me rent the storage unit. A++++

Anthony Nguyen  |  Overall Experience 
Rating:
3.0

Many times the gate was blocked and the entrance they had trucks parked and I couldn't get back to my unit. They also raised the rates recently

troy hughes  |  Overall Experience 
Rating:
5.0

These folks were absolutely great they knew exactly what they were doing also the trucks were clean smelt new frash gassed up . Stoarge unit very well taken care off. .very secured feeling wasnt scared of my surroundings. .

Alice Flickinger  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bobby Vines  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas Soerens  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Christina Ann Wells  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim Sundy  |  Overall Experience 
Rating:
5.0

--

Richard Parker  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

DEIDRA DEITZEL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TAMMY LEISEY  |  Overall Experience 
Rating:
5.0

I am so pleased with my unit and that the U-haul representative, at my initial call, was spot-on with the necessary unit size. She was so accurate!!

Kelly Frear  |  First Impressions 
Rating:
5.0

Mechanicsburg Uhaul is fantastic Maria is a real sweetheart. Getting a truck in the Philly area was a real experience, would not recommend doing that. Maria, thank you for all your help and patience

Carol Menginie  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sandy Nickells  |  Overall Experience 
Rating:
4.0

Disappointed that there were no lights in the unit itself but it was nice, clean, and free of dirt and such.

Richard Dufrenne  |  First Impressions 
Rating:
4.0

Clean facility, helpful staff

Tiffany Updegrave  |  Overall Experience 
Rating:
4.0

Maria, the site manager in Mechanicsburg was awesome. One of her employees seemed a bit annoyed when I simply asked what time the actual storage area was accessible to. He may have been off the clock but I feel that it was a very simple question with a simple answer that could've been answered without an eyeroll or sarcasm. I feel that even off the clock he represents U-Haul (especially while walking out of the office IN UNIFORM) and puts off a bad vibe when interacting with customers this way. Overall I am still quite satisfied with the rest of the staff's performance and my interactions with them. And, as previously mentioned, Maria was very friendly and a joy to talk to.

Matt Petersen  |  Overall Experience 
Rating:
5.0

Staff were super helpful & quick with completing the process.

Julia Krall  |  First Impressions 
Rating:
5.0

Although the circumstances were unfortunate (house fire), our rental experience was excellent! The rental office staff were sympathetic and very helpful. One dear employee even offered personal items that we might need which was above & beyond. Thank you for running a top-notch professional & caring business.

Peggy Hoffman  |  Overall Experience 
Rating:
5.0

Very pricey. While all employees were great to deal with, Gina is outstanding and an asset to your organization!

Sandra Allison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karlette Thomas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edwin Ochs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ramon Hernandez  |  Overall Experience 
Rating:
5.0

The staff was the best part of the experience. They were helpful, professional and very efficient.

jade bowlin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

william sack  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DENISEGARCIA BENNETT  |  First Impressions 
Rating:
5.0

The greatest moving experience I have ever had and the employees were by far the most helpful. The process was smooth, everyone was very kind, the main building as well as the storage buildings were very clean and I definitely would recommend this location rather than any other location I have been to.

Kayla Hinman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jocine Alessandrini  |  Overall Experience 
Rating:
4.0

My only problem was that I sent 2 emails asking when my storage unit had to be emptied by so I would not get charged for the next month and no one ever answered me, so had to call which you are on hold for awhile

DEBRA BRICKER  |  Overall Experience 
Rating:
5.0

Marie Waters was OUTSTANDING... she should be commended and recognized as a TOP U-Haul employee!!

Robert Hardy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Riordan  |  Overall Experience 
Rating:
4.0

Sometimes the gate would be left open at night and I felt that wasn’t the most secure. I also think the price is a little high for the storage space we rented but overall staff was friendly and helpful.

Joshua Gerstenlauer  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff. Moved backed home and this type of service is what I missed!

Scott Britcher  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

william sack  |  First Impressions 
Rating:
4.0

Only thing that upset me was them not having my unit available that I had confirmation number for. Beside that they were absolutely great all the way around

Alice Flickinger  |  First Impressions 
Rating:
4.0

Overall good experience. Was disappointed to learn on check out that I would not receive a credit for unused days. I checked out of my facility mid cycle. The unit is now available to be re-rented. This was not readily disclosed (though I concede it may have been in the fine print).

Amy Dee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jocine Alessandrini  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Heather Cooney  |  Overall Experience 
Rating:
5.0

Great experience!

Heather Cooney  |  Overall Experience 
Rating:
5.0

Pleased with all communication start to finish

Katherine Bach  |  First Impressions 
Rating:
4.0

The only complaint I have is the long wait in line. You should hire more people on the weekend to handle your customers.

DEBRA BRICKER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicholas Dodge  |  First Impressions 
Rating:
5.0

Very happy with price and size of unit. Staff was patient and courteous.

Anne Ginnovan  |  First Impressions 
Rating:
5.0

Staff was exceptionally friendly and helpful both times I interacted with them.

Forrest Schwartz  |  Overall Experience 
Rating:
5.0

Excellent for product and services but the frequent increase in storage unit price does not seem to be fair or justified.

Donna Arthur  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Carlton Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shashawnee Bowermaster  |  Overall Experience 
Rating:
5.0

My unit was clean, the building was clean. Over the few months I rented there they had several property maintenance and improvements done (new roof shingles put on, exterior painting ). Staff was always friendly. If I need any of these services again, I will definitely choose this location.

natalie tristani  |  Overall Experience 
Rating:
5.0

It was sometimes difficult to reach a person at this facility easily.

Marleen Tindall  |  Overall Experience 
Rating:
5.0

Maria and her staff at U-Haul Mechanicsburg were flooded with business on Friday, Jan. 15, when I returned at one-way from Fort Wayne, Indiana. They were literally running from customer to customer who needed service and assistance, and did so professionally and courteously. Not only was I returning a 10-foot truck and a obstinate tow dolly (the straps were a bit stubborn), we also need a storage unit assigned in the midst of the chaos. They took care of everything beautifully. I will highly recommend this location to anyone.

ROD FRISCO  |  First Impressions 
Rating:
5.0

Hannah is particularly helpful, knowledgeable and courteous — as are all the other employees I’ve met at the facility. This is a well run operation!

BOB LEE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Zak  |  First Impressions 
Rating:
5.0

Your Business Services Were Excellent. Thanks for Everything.

Anthony Roselli  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert hartsock  |  Overall Experience 
Rating:
5.0

All good👍

tyler decker  |  First Impressions 
Rating:
5.0

Everyone was helpful and very pleasant. Thanks, Tony

Anthony Roselli  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kim snyder  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Christopher prendergast  |  Overall Experience 
Rating:
5.0

I took advantage of the free 1 month storage unit offer, after renting a U-Haul trailer. The unit was like brand new and cleaner than many homes. The staff that I encountered in all my transactions were friendly, helpful, and we’ll cross trained. This is a well run facility..

CARL ANDERSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert hartsock  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Pritam Kandel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Gonzalez-Ballana  |  Overall Experience 
Rating:
5.0

In the process of settling 2 estates, we had a need to shift some furniture to temporary locations because of closing dates on the real estate. The free 1 month storage offered along with a trailer rental was just what we needed. The 10x10, easy access unit was extremely clean and fit our needs perfectly. Just another reason to buy and deal with local businesses. U-haul was there for us in a big way. Your service to the community is much appreciated.

CARL ANDERSON  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

SUSAN AYRES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Gerlach  |  Overall Experience 
Rating:
4.0

Everyone was very kind and helpful. I wish they would be wearing masks when interacting with customers when not at the cash register area.

Tiffany Updegrave  |  First Impressions 
Rating:
5.0

Great experience! Friendly and very helpful staff. Easy access. Great location for me. Right size and fair price.

Stephen Nailor  |  Overall Experience 
Rating:
5.0

Everyone was so polite, patient and helpful! Truly a great experience!

Patty Phillipy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kay Kishbaugh  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Charles Gillon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frances Morrison  |  Overall Experience 
Rating:
5.0

Hannah was amazing.

Robert Gerlach  |  First Impressions 
Rating:
5.0

Hannah was Great to work with...

Dan Tedesco  |  First Impressions 
Rating:
5.0

Great people, great place.

Stephen Templar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marvin Rawls  |  Overall Experience 
Rating:
5.0

The guy who helped me at the front was very helpful and friendly.

Forrest Schwartz  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Astrid Caraballo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheick Aboubar Bourhanou  |  Overall Experience 
Rating:
5.0

Seth, and his team went above and beyond to help me in difficult times. I can’t thank them enough for all they did to help me. From getting a trailer, my storage room, and moving out it was a seamless process.

Katie Jonet  |  Overall Experience 
Rating:
5.0

After a poor experience actually experiences (plural) with Grove City, PA Uhaul as well the Call Center Uhaul (lengthy wait times, computer reservation problems, multiple rental pickup locations, wrong fuel level, long wait times, and even damaged and wrong rental equipment) ... It was refreshing to speak with Seth in Mechanicsburg and to work with Hannah and Clayton on check-in and returns at Mechanicsburg... Incredible and knowledgeable staff in Mechanicsburg - I would highly recommend them as a group in Mechanicsburg, but would and will think very long and hard about using Uhaul in general, in other words, I'm going to shop around, even if it costs me a little more to avoid the Corporate Uhaul experience...very little confidence that they can make our.move convenient...

james dinger  |  First Impressions 
Rating:
5.0

Great experience all the way around. From the guys who set me up, to the nice lady who called and helped me out because there was no lock on my storage unit. They also saved me a big 1 800 junk bill, they knew someone that could help with the items I didnt want. Im glad they went to a good home.

Matthew Freeman  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Astrid Caraballo  |  First Impressions 
Rating:
5.0

Very professional experience

maryann marrara  |  First Impressions 
Rating:
3.0

We had mice droppings on some of our blankets

cathleen watson  |  Overall Experience 
Rating:
5.0

From intake to finalizing of unit. The staff was easy to work with & willing to answer questions aside from accommodate if need be. Very pleased with rental of truck & unit. Payment process easy to use. Also pleased with correspondence from payment due to updates. Very "pro" the whole way around. U-Haul is the leader in making moving, rental, & storage a less stressful/hassle-free experience. Utilized company in past & present. Will continue due to dedication to customer & service. In closing, Job well done! Thank you for being there when needed. Signed, very satisfied; Samuel Zeiders

Samuel Zeiders  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LINDA CHAPMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KATHY BOWSER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Condrige  |  First Impressions 
Rating:
5.0

They were very friendly and helpful

cathleen watson  |  First Impressions 
Rating:
5.0

Staff were always friendly and helpful.

Timothy Albright  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ismael Lopez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Northcutt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Pelella  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dave Douglas  |  Overall Experience 
Rating:
5.0

Satisfied costumer

victor maisonet perez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kabira Karimi  |  First Impressions 
Rating:
4.0

Storage unit was clean, prevent boxes for uninvited guests.

Mark Pelella  |  First Impressions 
Rating:
5.0

The employees were always courteous and helpful. Moving is stressful particularly when it involves storing belongings. I was in and out frequently over 3 months, and the experience was always pleasent

karen johnson  |  Overall Experience 
Rating:
5.0

I haul make the experience of moving my son from Virginia to Pennsylvania much easier than I expected. It was easy to reserve a truck in VA and drive it to Pa returning it there.

Brian sperber  |  First Impressions 
Rating:
5.0

Very helpful staff.

Suzanne Sutch  |  Overall Experience 
Rating:
2.0

Poorly maintained- will never use any “U-Haul” facility nor equipment again!

Joseph Ritchey  |  Overall Experience 
Rating:
5.0

Very helpful during the checkout phase.

Thomas Carl  |  Overall Experience 
Rating:
5.0

The staff at U-Haul made a stressful time in my life that much easier! Thank you for such a positive experience and making storing and moving as easy as possible!!

regina vansteenacker  |  Overall Experience 
Rating:
5.0

Team did a great job. They even remembered me. They were always helpful and courteous. I would highly recommend U-Haul and this facility to everyone looking.

Jain-Miecell Roberson  |  Overall Experience 
Rating:
5.0

The staff was patient and very helpful in selecting a storage unit and arranging the truck rental. I recommend using this team.

Stan Hendricks  |  First Impressions 
Rating:
2.0

service was great! truck was convenient and without problem. Unfortunately, there was a metal circular piece at the storage that came off of the door upon entering and hit my son

eliza white  |  First Impressions 
Rating:
3.0

The staff did exactly as they were required in a professional manner. When I asked if I could do something out of the norm, they said No. The annual rates increased higher than the inflation rate.

STEVE AUGUSTINE  |  Overall Experience 
Rating:
5.0

Great experience. Noah was exceptionally helpful.

Jacob Kenny  |  First Impressions 
Rating:
5.0

Thank you got keeping our stuff safe

ROBERT ELDRIDGE  |  Overall Experience 
Rating:
4.0

My only complaint is that the time left on the contract is not prorated/refunded. One of my units had two days left and the other was paid through the 15th. They should not be rented twice.

Diane Velozo  |  Overall Experience 
Rating:
5.0

Wonderful, helpful staff!

LINDA LIPPERT  |  Overall Experience 
Rating:
5.0

Highly efficient rental process.

Joseph Ritchey  |  First Impressions 
Rating:
5.0

Customer service is great.

PAMELA KUTCHMAN  |  Overall Experience 
Rating:
5.0

U-Haul even moved the truck closer to my work location than I had originally booked, making it more convenient! Thank You!

MIKE WILLIAMS  |  First Impressions 
Rating:
5.0

Seth did a great job helping me secure my location. There was a computer error that he worked through. The team overall was excellent.

Jain-Miecell Roberson  |  First Impressions 
Rating:
5.0

Knowledgeable, courteous staff, clean, well maintained facility, easy on and of from US 15.

Ron Rickens  |  Overall Experience 
Rating:
5.0

Everything was good. My son in-law handled most of it but not one problem arose. Thank you for making it so easy.

Jackie Nativio Fisher  |  Overall Experience 
Rating:
5.0

Professional staff, well organized and efficient facility.

Ron Rickens  |  First Impressions 
Rating:
5.0

Great service.

adil azza  |  First Impressions 
Rating:
5.0

Your service as usual has been excellent. I continue to be an ongoing customer thanks to you and your staff.

Wesley Fisher  |  First Impressions 
Rating:
5.0

Had a few broken things but it was such a good experience the way your company worked so well with all of us. Thank you

Jackie Nativio Fisher  |  First Impressions 
Rating:
5.0

Good location and easy access.

Diane Velozo  |  Reservation 
Rating:
5.0

The staff at u-haul are fantastic. They worked and planned their schedule in order to provide first class service, assistance & time management in order to make the process both easy and fun.

WESLEY FISHER  |  Overall Experience 
Rating:
5.0

Very fine place.

Julie Simmons  |  Overall Experience 
Rating:
5.0

Great customer service. Clean facility.

Julie Simmons  |  Reservation 
Rating:
3.0

Excellent facility.

BRIAN JOHNSON  |  Overall Experience 
Rating:
4.0

Thanks for good service

Christopher Minnella  |  Overall Experience 
Rating:
5.0

Friendly, courteous staff and clean facility. I will recommend U-Haul of Mechanicsburg.

Tom Kalfas  |  Reservation 
Rating:
4.0

UHaul corporate office gave me a military 10% discount for my recent moving truck rental. I was disappointed to learn that U-Haul Moving & Storage of Mechanicsburg did not honor corporate's promise.

criag howard  |  Overall Experience 
Rating:
4.0

Great service, always busy so a person can tell it is a popular well liked place to go.

deborah m humes  |  Overall Experience 
Rating:
5.0

Outstanding customer service!

Harold Valentine  |  Overall Experience 
Rating:
5.0

Mary was great and professional !

mark jenko  |  Overall Experience 
Rating:
5.0

Everything went dandy.

Benny Carr  |  Reservation 
Rating:
5.0

Assisted with storage unit (larger size needed) change I needed prior to rental. Friendly & accomodating staff.

Diane Velozo  |  Reservation 
Rating:
4.0

all good

walter crone  |  Overall Experience 
Rating:
5.0

Great place and friendly staff!

Carl Pope  |  Overall Experience 
Rating:
5.0

The driver who delivered and picked up my U-Boxes was wonderful, right on time, called ahead, very friendly and helpful. Excellent service both pick-up and delivery.

jan siegrist  |  Overall Experience 
No reviews have been submitted for this location.

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