Customer Reviews for U-Haul Moving & Storage of Mandarin

9,289 reviews

11490 San Jose Blvd   Jacksonville, FL 32223
(S Of I-295, right next door to Golden Corral)

(904) 292-9404

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(904) 292-9404

11490 San Jose Blvd
Jacksonville, FL 32223
(S Of I-295, right next door to Golden Corral)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

The store smelled, there was no gas in the truck,. The clerks had no clue what they were doing, and I was given several different costs by different people and charged incorrectly. After repeated efforts to try to explain why the charge was incorrect, and not getting through to the clerk I finally just gave up, I accepted the incorrect charge and left. I still haven't got my refund from the early return. I will not recommend this store. I am extremely disappointed and I will never use your service again.

Melissa Yovanno 
Rating:
4.0

Good service.

LAURA JAKUBAUSKAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yoana Garrido 
Rating:
5.0

Excellent customer service, no wait upon returning equipment. Have used this location numerous times and always have a good experience. You need the manager of this location to show Daytona how to do it the right way!

roger sulimirski 
Rating:
5.0

personnel confirmed the front tires needed replaced

Derek Harless 
Rating:
5.0

Customer did not leave a comment.

Jarrett Fisher 
Rating:
5.0

Dropped off after hours and super easy!

Christopher Clark 
Rating:
5.0

nothing, it was a smooth and easy experience!

Renee Runde 
Rating:
5.0

Customer did not leave a comment.

TED DAVIS 
Rating:
5.0

Customer did not leave a comment.

Laryssa Curvelo 
Rating:
5.0

Customer did not leave a comment.

Jonathan Farmer 
Rating:
5.0

Customer did not leave a comment.

German Hernandez 
Rating:
5.0

Customer did not leave a comment.

Steven Kerwick 
Rating:
4.0

Customer did not leave a comment.

gonen arad 
Rating:
5.0

Can’t say enough starting with the truck rental in Montezuma Ga to the storage unit truck turn in spot on San Jose it was all above and beyond

martin Newcomb  |  Overall Experience 
Rating:
5.0

So helpful and knowledgeable. Made it easy and not intimidating

Kristen Anzaldo 
Rating:
3.0

The gentleman at the counter was very disgruntled with the amount of activity and was extremely overwhelmed. He did not stop complaining about the number of people coming on and his verbal expressions were unprofessional and made everyone around him uncomfortable. I think he should have a customer service and client relations refresher training.

Jiancarlo Villa 
Rating:
5.0

Great customer service here

Shamika Jones 
Rating:
5.0

Very good

Trent Collins 
Rating:
5.0

Thanks Bernard for my Uhaul experience.

Shamika Jones  |  First Impressions 
Rating:
4.0

The app didn't work as expected, had to go inside and process rental. That was OK when checking in but the line was long when I returned.

JOHN IRELAND 
Rating:
5.0

Very helpful, attentive and professional staff at this location

KEN HARMS 
Rating:
5.0

Customer did not leave a comment.

Diana Burnett 
Rating:
5.0

It was my first time renting a trailer. Was smooth and fast.

Anvar Yesmagambetov 
Rating:
5.0

Customer did not leave a comment.

Christopher Slayton 
Rating:
5.0

Nothing

Dan Brugman 
Rating:
5.0

The owner and employees made the check in and return process simple and easy. I will definitely be back to this location for my rental needs.

Ruen Beane 
Rating:
3.0

The trucks could use some major maintenance. Alignment on truck I rented was off and made for a rough ride.

Michael Brookins 
Rating:
5.0

Customer did not leave a comment.

Nicole LEFEVRE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGELA TERRELL 
Rating:
5.0

Customer did not leave a comment.

Colin Doherty 
Rating:
5.0

Customer did not leave a comment.

John Thomas 
Rating:
4.0

Customer did not leave a comment.

Joseph Devaney 
Rating:
5.0

Customer did not leave a comment.

James Burns 
Rating:
5.0

Customer did not leave a comment.

Elizabeth McShane 
Rating:
5.0

Customer did not leave a comment.

Adrian Fusinaz  |  First Impressions 
Rating:
2.0

That person that helped me was not friendly he was on the road side and not helpful

Don Cottrell 
Rating:
5.0

The roof of the vehicle leaked when it rained. Not real bad, but had to let the couch dry before moving it in.

John Taulbee 
Rating:
5.0

Na

Erick Toro Nolasco 
Rating:
5.0

Customer did not leave a comment.

Johnny Crews 
Rating:
5.0

Customer did not leave a comment.

dawn brunson 
Rating:
5.0

Mr Bradley and crew treat me well and go out their way to help me out. Great location. My first choice!

Gary Lay 
Rating:
5.0

Customer did not leave a comment.

phillip davis 
Rating:
5.0

Customer did not leave a comment.

David Douglas 
Rating:
5.0

Customer did not leave a comment.

Duane Wasik 
Rating:
5.0

Mr. Bradley is the BEST

DONALD ROBERTS 
Rating:
5.0

Customer did not leave a comment.

Ryan Liles 
Rating:
5.0

Customer did not leave a comment.

Donald Leonard 
Rating:
1.0

I picked up a vehicle from the Jacksonville location on San Jose. To take it one way to the Melbourne store on Babcock Road. Melbourne to Jacksonville is 161 miles. I picked the vehicle up on Tuesday at 1:30 and return the vehicle on Wednesday at 5:30. The odometer read that I went 500 miles with the vehicle which is an impossibility. I’m explained that to the agent that’s checking in. The agent that I picked the vehicle up from Jacksonville we didn’t we did not check the odometer before I left. Call the other store in Jacksonville to explain to them that I could that went 500 miles with the vehicle. They stayed to me that whatever the odometer read, that’s what I would get charged. I know it’s my responsibility to check the odometer before I leave But there’s no way I went 500 miles from Jacksonville to Melbourne. No one on either side the Jacksonville office or the Mel office took my concern. Seriously they thought I was trying to not pay for the extra miles that I didn’t travel. This is very poor customer service.

Joel Dorvil 
Rating:
2.0

Not customer friendly at all

April Welch 
Rating:
5.0

The Staff is Great.. Professional, Friendly, Courteous. I ALWAYS Rent + Buy Moving Supplies from this U-Haul + Have been for over 15 years 😊

marta crespo 
Rating:
5.0

Customer did not leave a comment.

Bryan Yosay 
Rating:
4.0

I would recommend this location and Uhaul to a friend however, it should be noted, the truck I had felt as if it has not been maintained in some while. It gave quirky transmission issues like having to try multiple times to get it to go in gear which each time it did and drove fine until it didn't. I was unable to complete my move because the truck began making an absolutely horrible, frightening, blaring noise from under the truck when I would let off the gas. It was very scary, and I drove the truck straight back to Uhaul after consulting with Uhaul corporate via the 800 number. I called and reported the issue so Uhaul would not just give it to someone else. It was a freighting experience. But, I know vehicles are not perfect in the rental world and overall am still appreciative for the availability and close location.

Dana KOUREMETIS 
Rating:
5.0

Great setup for drop off, very friendly and helpful

William Delgrego 
Rating:
3.0

Not sure! Was only a drop-off.

June Hyatt 
Rating:
1.0

General manager sent a voicemail to my phone saying he was going to call the police if I didn’t give them the U-Haul back. Still have the voicemail and when the GM called us back he said it wasn’t him. Definitely never using U-Haul again lol

Amanda Jiminez 
Rating:
4.0

Customer did not leave a comment.

Patrick Ionatuk 
Rating:
5.0

Customer did not leave a comment.

William Thomas 
Rating:
5.0

N/A good experience

Jeffery Ginn 
Rating:
5.0

Customer did not leave a comment.

Erick Paro 
Rating:
5.0

Customer did not leave a comment.

Marcia Miller  |  Overall Experience 
Rating:
5.0

Well managed location

Patrick Wasdyek 
Rating:
5.0

Rep at store was awesome checking in and out

Clay Linn 
Rating:
5.0

Customer did not leave a comment.

Kathy Lane 
Rating:
5.0

I prefer the Chevy/gmc vans over the ford but it was a nice van

Aidan White 
Rating:
5.0

Customer did not leave a comment.

Craig Thompson 
Rating:
5.0

Customer did not leave a comment.

RODNEY MCKEE 
Rating:
5.0

Always great service and helped me out in a pinch. A+ leadership here

Vincent Floyed 
Rating:
4.0

Customer did not leave a comment.

Cherie Stucki 
Rating:
5.0

Mr. Bradley is to be commended for an Excellent facility. Stan Clymer

Stanley Clymer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Dickinson 
Rating:
5.0

Customer did not leave a comment.

Thomas Lins 
Rating:
5.0

Excellent service.

Cedomir Sarkic 
Rating:
5.0

Customer did not leave a comment.

Emmanuel Clewerton 
Rating:
5.0

Start back providing more gas in the uhauls to prevent your customers from spending a large some of money for not so great service! My uhaul needed an alignment bad which mad my trip very terrible! I will not be using uhaul again in the future as this was the last bad experience for me!

Tkera Mason 
Rating:
3.0

Customer did not leave a comment.

Riley maloney  |  First Impressions 
Rating:
5.0

In & out with a trailer return in 5 minutes. This despite it being at open on a rainy miserable day.

Thomas Saxton 
Rating:
3.0

Was given a 25’ truck that drove like it was on square wheels. Most miserable 2 hour drive of my life. Employees at this location almost impossible to understand.

LEO RIZZO 
Rating:
4.0

Have a bigger lot and some more parking spaces. Feels squished not much room.

Jessica Linder 
Rating:
5.0

Customer did not leave a comment.

Khema Wright  |  Overall Experience 
Rating:
5.0

Seamless experience. Everything went perfectly.

Carla Roth 
Rating:
5.0

All went and goes very well as usual. I am and will always be a loyal customer to this U-Haul Location!!! 🙂👍

TERRY DURANT 
Rating:
4.0

Teach certain members of staff how to deal with customers - specifically explaining why TWO telephone numbers are required when many people only have one - a cellphone doubling as a house phone.

david fyfe 
Rating:
5.0

Customer did not leave a comment.

Andrew Elliott 
Rating:
4.0

The elevator went down and it took a door or more to repair it.

JAMES OPRY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christian Menendez 
Rating:
4.0

Customer did not leave a comment.

Justin Oliver 
Rating:
5.0

.

Larry Lyday 
Rating:
5.0

Customer did not leave a comment.

Barbara Beth Gaulard 
Rating:
5.0

Customer did not leave a comment.

Maribel Pumarejo 
Rating:
5.0

Customer did not leave a comment.

waldemar lorenzo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT ARCURI 
Rating:
5.0

I have been to other U-Haul locations. This location is superior to any other I've been to before. Everyone there was extremely friendly, professional and most helpful. I appreciate it there giving me options and helping me make my choice of your services, products. This particular store is far above average it is definitely a five-star store

Tony DiMaio 
Rating:
4.0

Customer did not leave a comment.

RONALD STOREY 
Rating:
5.0

Customer did not leave a comment.

gary bowers 
Rating:
5.0

Customer did not leave a comment.

eviatar shapira 
Rating:
5.0

Customer did not leave a comment.

Disnardo Gonzalez 
Rating:
5.0

Your employee "William" is rude. When I came to rent a trailer today, he gave me lip for not having reserved a trailer prior to coming in. I think he needs customer service training.

BRAD FARMER 
Rating:
5.0

Customer did not leave a comment.

Adam Cross 
Rating:
5.0

Customer did not leave a comment.

Richard Newcomb 
Rating:
5.0

Customer did not leave a comment.

quasher heard 
Rating:
5.0

Bernard and his team were excellent fast service great experience Thank you!

Todd Major 
Rating:
5.0

Very clean but unfriendly people working on that Sunday afternoon. Everyone waiting for the other to work. But picking up the truck was easy as always with U-Haul.

Melissa Thomas 
Rating:
5.0

I was not able to return my truck and trailer separately. It should be possible to split the reservation and return in parts. It cause an extreme inconvenience.

Wyatt Berg 
Rating:
4.0

the Uhaul App is essentially unusable. I have tried on two separate rentals to use it for checking in the trailer and it will not work. The app also took 5 iterations to submit the flat tire I had on the 1st day. It repeatedly stops taking info, backing out to the main dashboard and not retaining already entered data. Extremely frustrating!!

Gerard Ryan 
Rating:
5.0

Honestly this is the best location . My truck is in the shop so I’ve had to rent trucks for the last 3 weeks. This location (San Jose) I’ve had zero issues . In and out . Left my hitch on the truck and my coffee . Manager made sure I got both back. Definitely recommend

Richardo Persaud 
Rating:
5.0

Customer did not leave a comment.

Emmanuel Clewerton 
Rating:
5.0

Customer did not leave a comment.

Silvia Neish  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Matthew Barton  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Silvia Neish 
Rating:
5.0

Extremely helpful and professional. Highly recommended!

Jennifer Lane  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BOBBY JONES 
Rating:
4.0

No parking to load and unload at storage ramps. All u-haul trucks parked in the loading spaces

judy terrazas  |  Overall Experience 
Rating:
2.0

First off we had to go about 10-12 miles out of our way to pick up the truck (location changed by Uhaul the day before the scheduled pickup) Rude customer service at the Mandarin location. The truck ended up having a big water leak thru the roof. Unfortunately we had already loaded the truck 3/4 full when the rain started. Did not notice the gash in the roof until too late. The only good thing was that the repairman showed up about 90 minutes after we called and he was very nice and competent. We will be claiming damage to a box spring and mattress that caught the water coming in.

Jonathan Mireles MIRELES 
Rating:
4.0

All went well.

Radford Murphy 
Rating:
4.0

Customer did not leave a comment.

JENNY PRESCOTT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRO FONSECA ROJAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Khema Wright  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chris Jeter  |  Overall Experience 
Rating:
5.0

The employees there were helpful and friendly always

Alan Mccullough  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly Alexander  |  Overall Experience 
Rating:
5.0

Bernard is the best: very professional & helpful throughout the process

Joseph C Rebuck  |  Overall Experience 
Rating:
5.0

Very professional and polite

SHARLTEEN CORNEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAMELA H. KELLY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN BLAKE  |  Overall Experience 
Rating:
5.0

Need to get that elevator fixed

Mark Wooden  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lexi Lutz  |  Overall Experience 
Rating:
5.0

I found the owners and staff always friendly and willing to help.

Maura Kelly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Regina Medina  |  Online Move In 
Rating:
3.0

Everything was fine besides the silent treatment Mr. Bradley gave my family and I. Seems to be a toxic workplace as the staff are afraid of this man (I heard him screaming at his staff over a lost key). My experience is pleasant up until you reach the attitude the staff give you up front and I believe it trickles down because of this man. Clean facilities if you don’t mind the smell. Poor customer service. Stay away from staff if you’re trying keep a good day from going sour. They are not friendly here.

Frank Ayllon  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Erica Vaughan  |  Overall Experience 
Rating:
5.0

The Customer Service was especially great and helpful when I needed it most. Very thankful for the kindness shown.

RENEE SHEPHERD  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

KIERRA FEARS  |  Overall Experience 
Rating:
4.0

When I got there one of the staff members told me that the 10 ft trucks were not available. Even though there was 5 of them sitting there. So he said the only choice we had was a bigger truck. But when we came back 4 hours later to return the bigger truck there was 7/ 10 footers sitting there.

STEVEN PERLOWITZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Watson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Annette Rende  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT POOLE  |  First Impressions 
Rating:
5.0

The young lady who helped me get my initial access was very patient and kind- I couldn’t do it on line so she did it at the store. Facility very clean and organized

ROBIN JOHNSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBIN JOHNSON  |  First Impressions 
Rating:
5.0

Thank you for making it easy

Kristine Lovas  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

BERNARD GHOLMIEH  |  Overall Experience 
Rating:
5.0

Mr. Bradley runs a first class facility. Highly recommended.

joe rogers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONNIE KIRSCHENBERG  |  Overall Experience 
Rating:
4.0

When I went to start placing items in my unit July 9 found that my card did not work. Learned that someone had canceled our account because there was nothing in the unit. Staff were very helpful. Reestablished the account and was able to start placing items in it. Restarted our free month to July 9. Don't know why it was canceled but staff on hand were quick to correct.

ROBERT STARKEY  |  First Impressions 
Rating:
2.0

Staff not friendly including Bernard in particular. The facility itself is very nice. This was my first time using storage. Minimal information was provided and I had to ask many questions. My wife asked one of the staff a question and he looked at her but did not answer! We got a clear feeling that our business was not appreciated, like we were a bother to them. I would not use this location again.

BYRON ECKERT  |  Overall Experience 
Rating:
3.0

Parking lot is chaos, too many trucks and trailers hard for customers to park. Not enough people working and long lines in office.

Amelia Perea  |  Overall Experience 
Rating:
4.0

The only issue I experienced was the lack of cameras on the property. Someone bumped into my new 2023 Honda Civic and scratched the paint off my door. I looked around and did not see any cameras pointed towards my car, which was located to the right of the ramp for dolly’s. I do plan on visiting the SM to see if they have cameras pointed at my car, as that would help figure out who damaged the paint on my car door.

drew granger  |  First Impressions 
Rating:
5.0

I’ve used this facility multiple times. They are professional, helpful, pleasant, & the facility is well maintained.

Rose Malaier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Holly Durden  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Amelia Perea  |  Online Move In 
Rating:
5.0

Michael made the process very simple.

david frick  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Sharon Morse  |  Overall Experience 
Rating:
5.0

They run a tight operation.

HARLAN SLINKARD  |  Overall Experience 
Rating:
4.0

Maybe not enough staff...should hire more staff

BERNARD GHOLMIEH  |  First Impressions 
Rating:
5.0

Thank you for your service

AL JOHNSON  |  First Impressions 
Rating:
1.0

Everything that was in the storage was covered in mold and inches of dust. The guy who worked at the counter for us to get the U-Haul before we moved out was rude the day we moved the stuff in and was even more rude the day we moved things out. He seems miserable and hateful and that he genuinely hates his job. He continuously cut me off every time I spoke, complained over and over again that he was the only one in the office and treated us like we were in extreme inconvenience.

Daniel Lawson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jada Jackson  |  Overall Experience 
Rating:
5.0

UHAUL Moving & Storage of Mandarin (San Jose Blvd, Jacksonville FL ) UHAUL Mandarin has it all! A massive variety of trucks, vans, hitches…a gigantic three-story storage facility, and excellent customer service! The Customer Care Center has every type and style of box, tape, packing materials, useful tools, etc. Multiple times, I have rented trucks, bought store items, and used their storage facility. The staff is always kind, personable, efficient and knowledgeable (I am not exaggerating). Moving is always stressful - and the staff members remain calm under pressure. They pinpoint what is needed and quickly resolve any issues. The General Manager, Mr. Bernard Bradley, keeps his eye on every activity and is constantly zooming from one work area to another. He runs “a tight ship” at all times. Mr. Bradley was so kind to go out of his way to make my UHAUL experience a positive one. I appreciate him so much! If UHAUL Corporate gives out General Manager Awards - he certainly deserves one! THANK YOU UHAUL!!!

DEENA DUBOSE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Virginia Peltz  |  Overall Experience 
Rating:
5.0

I felt confident that my belongings were always safe.

Barbara Hudgens  |  Overall Experience 
Rating:
5.0

Bernard was great! The whole process made my move so easy.

FRANCES LANE  |  Overall Experience 
Rating:
5.0

Very clean place. The young lady was very helpful.

NORA SCHMIDT  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Phyllis Bushnell  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Seth Hauck  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LOUIS LEBLANC  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLESTON ROGERS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARGARET PIETRI  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Ashleigh Smith  |  Overall Experience 
Rating:
1.0

When I mentioned there was mold all over my mattress, couch, and pictures in storage, I was told all ground floor units have mold and mildew, to which I did not respond well. UHaul should tell people NOT to rent the non-climate controlled units for the high cost if they need to store more than 30 days, and to fumigation fir mold on their own because UHaul doesn't do that between rentals.

Barbara Dennis  |  Overall Experience 
Rating:
1.0

All of my stuff is covered with in Mold. This facility is trash. They have never once had the vent/exhaust fans on the entire year I used their facility.The customer service there is the worst. I have always used uhaul and this by far was the worst experience ever! Their was no air circulating or anything. I understand I didn’t use a climate controlled unit, however I have never used one because the facilities had the fans on. They are in place for a reason. I lost so much of my stuff because of this.

ASHLEY SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cheryl mcwiggin  |  Overall Experience 
Rating:
5.0

Great experience

ROBERT SHOLETTE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARIA MCANANY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dwight Bjork  |  Overall Experience 
Rating:
2.0

I did not VISIT OR RECEIVE GOODS FROM LOCATION

Empress MARSHALL  |  Overall Experience 
Rating:
5.0

We never rented the unit. Daughter forgot to call in and say we didn’t need it. We thought she had. So sorry for inconvenience.

Alfred Roland   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mario montgomery  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john clubb  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ASHLEY CHASE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dana Richey  |  First Impressions 
Rating:
5.0

Excellent place.

JAIRO CAMARGO  |  Overall Experience 
Rating:
5.0

Extremely helpful in finding exactly what was appropriate for my storage needs.

PAMELA H. KELLY  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Patrick Kelly  |  Overall Experience 
Rating:
5.0

The staff was wonderful in the office. Excellent, excellent customer service.

MARGARET PIETRI  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Germelina Lahey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Wilson Jr  |  First Impressions 
Rating:
5.0

My reason for relocating is because I needed a larger unite, otherwise, the Staff,service and atmosphere was fine Thanks to The Staff HAPPY HOLIDAYS

margaret denson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN BLAKE  |  First Impressions 
Rating:
3.0

In all almost all cases of my experience with Uhaul I have found that the staff is less than friendly. Not sure if this is a result of stress but I was always disappointed in dealing with the staff each time. Other than that Uhaul was great. Equipment and Facilities I had no issues with.

RICHARD BARBOUR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William and Sharon Smith  |  Overall Experience 
Rating:
5.0

Very professional staff. Place was immaculate

Marie Stevens  |  First Impressions 
Rating:
2.0

Everything was great except a lot of our stuff in the unit got mold all over it for some reason. I guess it’s not climate controlled, but I wish I would have known that so I would have bought damp rid.

Timothy Askew  |  Overall Experience 
Rating:
2.0

The office staff was rude and not friendly at all. I rented a uhaul truck on my moving day 9/17 only to find out that the elevator was broken which meant that I was unable to empty my storage and got no help from the office staff regarding when it would be fixed or if there would be a discount due to the broken elevator.

Amy Crews  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ROBERT MORRIS   |  Overall Experience 
Rating:
5.0

The customer service representative was so helpful and and explained everything to me, he helped me and got me in and out quickly.

tracy grissett  |  First Impressions 
Rating:
1.0

My unit was located on the third floor and the elevator is out of service. I checked in the office to show my insurance policy, no mention of elevator not working. We unloaded on to the ONE cart and went to go upstairs, no elevator. I had to reload things back in my truck, go back inside and ask about the situation. I had a stove, dishwasher and other large heavy items in which it was not humanly possible for me to move up to the third floor by stairs. I had to request a refund of my payment.

REBECCA WEBB  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

MONICA MCGLOCKTON  |  First Impressions 
Rating:
5.0

Bernard is a very honest and good person to do business.

Janice Nelson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryan Briggs  |  First Impressions 
Rating:
5.0

I especially wanna say I so appreciate William Tippins. He was instrumental with my move

ANDRE FOUSSE  |  First Impressions 
Rating:
5.0

The rep who checked me out of my unit was great!!

Linda Keener  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Najwa Mccoy  |  Overall Experience 
Rating:
3.0

My experience with the truck rental service was very bad. They canceled my reservation without notifying me and that cost me extra 15 miles more since I had to look for a truck in another location and the store didn’t recognize this money . In my opinion they are irresponsible with a terrible service to the consumer . BAD BAD BAD REVIEW!!

ORLANDO ROCHA  |  Overall Experience 
Rating:
1.0

Facility reeks of urine and mold. And there is a rodent problem. Actually saw a rodent run ouf of my unit. Staff origianlly denied that they had a problem upon initially checking in to the unit. Furniture was damaged by mold and the stench of urine. Staff very unaccommodating and reluctant to give access to management. One staff member actually removed his name badge when I explained the problem and asked to speak with the supervisor. Will never use or reccomend U-Haul again.

Katrice and Timothy Sutherland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john clubb  |  First Impressions 
Rating:
2.0

Customer service is terrible and always has been. They do not fully explain all the holds and fees that will be charged to your card either. Honestly I dread going to this uhaul anytime I need something.

Britia Rembert  |  Overall Experience 
Rating:
5.0

Charles is awesome and knows his stuff

Virginia Peltz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas Cuomo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erica Fennell  |  Overall Experience 
Rating:
5.0

Other than a few water bugs (large roaches) the facility was very clean. I know this is beyond their control and I did see bug traps throughout the units.

S Denise Robinson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Thomas C. Rogers  |  Overall Experience 
Rating:
3.0

But I wouldn't recommend U Haul. You changed my pick up location 3 times! The last location added an extra three hours onto my driving day. The people at the location were great, but the U Haul Company in a whole is terrible. Long, long, long wait times on the phone, changing pick up and drop off locations, it was madding!

Rebecca Becker  |  Overall Experience 
Rating:
5.0

Very clean environment and well knowledgeable staff. I love the storage alarm system.

Michael Tolbert  |  First Impressions 
Rating:
5.0

Had the right size unit available for me. Clean facility.

Steve Greenleaf  |  Overall Experience 
Rating:
5.0

Management and Staff are great and well trained, and helpful in all areas... great experience... Sincerely.

MARK DIXON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA DURDEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denice bennett  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JORGE GARCIA BUTTEN  |  Overall Experience 
Rating:
5.0

One of the between here and Washington State...

MARK DIXON  |  First Impressions 
Rating:
5.0

The manager was very professional and knowledgeable. Thanks for a great experience.

Debra Williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sloan Blanchette  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve Greenleaf  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Juan Toole  |  Overall Experience 
Rating:
5.0

Great experience over several years.

GREG HARKER  |  Overall Experience 
Rating:
5.0

Great location; nicely kept clean and easy to use. Always had carts when needed. Great staff. Thank you!

David Whitten  |  Overall Experience 
Rating:
5.0

Friendly, great customer service. Storage unit was clean and safe.

Miriam Rogue  |  Overall Experience 
Rating:
3.0

I arrived late on a Sunday to end my contract. I had to wait 20 minutes to talk to a representative. He said that was very upset he was not going to be able to leave at 5:00pm when the store closed. I had an issue that I did not have my key card to get into the storage facility to remove my lock I thought there would be a walk through process and I would remove my lock then. I walked outside when I realized I needed to get my lock. This same representative was outside helping another guest I asked was there any way for me to get inside to get my lock and was told I would have to come back another day. This was very frustrating as I had already been paying for an empty unit for over a month and just wanted to get lock to be completely vacated. Another representative ended up letting me in and I was able to get my lock.

RANDY ENGRAM JR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM GRINSELL  |  Overall Experience 
Rating:
5.0

Great crew! Always helpful. Storage units were clan and even though they were not in the climate control area, temperatures stayed reasonable

GERALD HULSHULT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LEKEIA WASHINGTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Arthur  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT CONNELLY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kim Costello  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kim Costello  |  First Impressions 
Rating:
1.0

It's not enough that I lost all my belongings to this process, but after you sell all my things,then you tell me it was worth nothing. Woooow, you send me a email saying that,then you ask for a freaking rating !!!

Raymond CAMPBELL  |  Overall Experience 
Rating:
4.0

Allow entrance after hours through large doors. Had trouble unloading 20ft truck using side door.

Soraya Sackaloo  |  First Impressions 
Rating:
5.0

Staff is excellent, very helpful. also, thought i lost a picture, talked to manager and it was kept safe and returned to me

William Brockwell  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Chirsti Neumayer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donna Arthur  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Trina Steffan  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Angela SPURLING  |  Overall Experience 
Rating:
5.0

Convenient location. Carts available to assist moving items in/out.

SCOTT AUSUM  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sally Kruse  |  First Impressions 
Rating:
4.0

Truck rental not as great. Reservations for truck rental went un-fulfilled they could not satisfy my reserved truck, went elsewhere.

GARY SHOWALTER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kim Costello  |  First Impressions 
Rating:
5.0

Manager Bernard was very friendly and professional. He made our move from PA a little less stressful and we were thankful to have had someone so nice to deal with!

Raymond Canevari  |  Overall Experience 
Rating:
4.0

when moving in the elevator wasn't working. i could not move into the unit and the help i had wasn't available the next day. mr. bradley obtained helpers the next day and paid the cost. i was impressed with his willingness to maintain excellent customer service.

Mark Kennedy  |  Overall Experience 
Rating:
5.0

N/A

Michael Tessier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN MCKIE  |  Overall Experience 
Rating:
5.0

The monthly price was too high

DIANA NESSMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Maturro  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

ALONA PERSONIUS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laura Roesler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM GRINSELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carlos Branum  |  Overall Experience 
Rating:
4.0

Blocked most of the entrance to the storage area with unused uhaul trucks. Only a couple of bays open

MICHAEL CLAYTON ALLEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GERALD HULSHULT  |  First Impressions 
Rating:
5.0

Alex was wonderful. They were very busy but he took his time with me, was very courteous, answered all my questions.

Diane Case  |  Overall Experience 
Rating:
4.0

Fair price

GARY SHOWALTER  |  First Impressions 
Rating:
5.0

Very quick experience. Having the tape packs saved me an extra trip in my moving errands.

Alicia Sheppard  |  First Impressions 
Rating:
5.0

Will do business with them anytime

Toran Green  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kathy henseler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa White  |  Overall Experience 
Rating:
5.0

Staff was very helpful and friendly. I needed a large storage unit but they were booked. Found me two smaller ones close together.

Belinda Shaffer  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Terry Barnes Sr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerry Brantley  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

EVA SANTIAGO  |  Overall Experience 
Rating:
5.0

Great as always

Thomas Oleary  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DOUGLAS HARE  |  Overall Experience 
Rating:
1.0

Plain and simple- your owner lies. When a request for a return phone call, he won’t. I’m surprised that Uhaul tolerates this person is beyond me. The owner is simply untrustworthy and instead of telling the truth, he lies. I will never recommend this facility.

JEROME MURRAY  |  Overall Experience 
Rating:
5.0

Bernard was extremely nice and knew exactly what I wanted and took care of it very professionally. Thank you.

Scott Locy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN SMITH  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Whitten  |  First Impressions 
Rating:
2.0

I rented storage for apps 8 months and had rented 2 more trips in that period after moving stuff to an apartment, l realized a suite case that had a medical device for Lymphedema treatment was missing. So I decided to go back and check the unit in case it was left inside. I had one additional day left on my rental, their was a green tag secured. So I went to the office and explained to the person and they said that I had moved out so it was green tagged, my question was I had this and an additional day left on my paid rental and mentioned the suite case with medical device was missing, he replied there was nothing in the unit and was not concerned of medical device missing.

Steven Suhm  |  Overall Experience 
Rating:
4.0

Alex, our representative, was knowledgeable and very helpful. Comforting after a long trip to have someone be attentive to assisting us. Great experience!

Sloan Blanchette  |  First Impressions 
Rating:
5.0

I had to use the U-Haul storage during the beginning of the COVID outbreak the staff was very supportive and understanding. The facility was clean and they had carts and dollys to help with me being able to move my property. This facility and staff are outstanding.

Mary Parks  |  Overall Experience 
Rating:
2.0

The costumer service is was rude

Angel Filion  |  First Impressions 
Rating:
5.0

Been using them & recommending them for probably 10+ yrs. for both truck & storage rentals. The staff is helpful & work to resolve any issues for customers. I highly regard the business. Bernard & his team provide excellent care. Will continue to use them.

kathleen krol  |  First Impressions 
Rating:
4.0

Very good experience with UHaul storage. We used the storage unit for 12 months and it was clean and the halls were well lit. Our unit was not lit but it was sufficient to see inside from the hall lights. They have many carts to use that are included. My only complaint was that I received 3 late charges after going on autopay . That was resolved and the penalties dropped.

Cyndi Horstmanshof  |  Overall Experience 
Rating:
5.0

Only issue is trying to get through over the phone. Other than that, very good experience and very helpful staff.

randal domingue  |  Overall Experience 
Rating:
5.0

Excellent customer service, with friendly smiles. They answered all of my questions and addressed my concerns. Thank you

Miriam Rogue  |  First Impressions 
Rating:
5.0

Uhaul has always been an company. The hours of operation are amazing.

Tom Dalcero  |  First Impressions 
Rating:
5.0

RICHARD was very helpful and friendly got us on our way in no time at all , and it was busy too.

bernard odoherty  |  First Impressions 
Rating:
5.0

No problems and my belongings were well taken care of. Thank You

Alexi Rivera  |  Overall Experience 
Rating:
5.0

Very helpful staff,

William Brockwell  |  First Impressions 
Rating:
4.0

I have experience with Extra Space in Brandon FL. Access to their facility is via unique access code. Access to this Uhaul facility is via unique card (one card). This limits flexibility for access by my family. We have to coordinate who has the card in order to gain access to the facility and unit.

SCOTT AUSUM  |  First Impressions 
Rating:
3.0

Moved because so many UHaul Trucks block all but one or two spaces at loading docks. Too congested with rental vehicles. Found another facility that is more accessible and much less expensive!

PAMELA MOYER  |  Overall Experience 
Rating:
5.0

I have 5 kids and have moved them into college and from college with U-Haul from Jacksonville, Tallahassee and Gainesville. Also U-Haul was involved with moving my parents down sizing and eventually assisted living. U-Haul Moving & Storage Of Mandarin is the best U-Haul franchise I have experienced They are very professional and helpful, even for some of us that have not backed a trailer up in awhile. I would whole hardly recommend .

Joe Mcmillan  |  Overall Experience 
Rating:
5.0

Everyone that I met here have been so very kind and went out of their way to accommodate me. I appreciate that very much.

BRENDA JOHNS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherry neff  |  Overall Experience 
Rating:
5.0

The staff was very professional and quite helpful, really like Jimmy

Joe Mcmillan  |  First Impressions 
Rating:
4.0

Helpful if 3rd floor lighting would stay on longer. When working at unit the lights would go out about every 15 minutes and had to keep walking all the way down the hall to get them to therm on again. Kind of annoying. Everything else was perfect!

SUSAN TOSSONA  |  Overall Experience 
Rating:
5.0

The staff was the best! They were informative, helpful, friendly. Even under pressure and a number of impatience customers they remained calm and professional. I only needed short-term storage during my move but if I ever need storage again I’ll come to UHaul.

Patricia Ester  |  Overall Experience 
Rating:
5.0

Great experience at this location. Access was very convenient. The facility was always clean. Bernard the manager was very helpful, always available and friendly. I highly recommend this location.

Patrick Baehl de Lescure  |  Overall Experience 
Rating:
5.0

Rick was beyond helpful and great to work with. His customer service skills are amazing - very kind, went the extra mile to make sure everything we needed was taken care of, etc. great team over there! Thanks for everything!

elizabeth brannock  |  First Impressions 
Rating:
5.0

An easy and fast enperience via internet and exceptional clean and secured storage

Aldo Camere  |  Online Move In 
Rating:
5.0

Bernard was very knowledgeable and helpful.

Jodi Wright  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sandy Canaris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike sloan  |  Overall Experience 
Rating:
5.0

Simple and easy!

Joshua Clayton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven Suhm  |  First Impressions 
Rating:
5.0

Great experience for the past year. Staff always helpful and courteous. Super clean facility.

Robert Kreider  |  Overall Experience 
Rating:
5.0

This is the second time we have rented a storage unit at this facility. The owners and staff are very friendly and accommodating! The facility is clean and well maintained. We have rented trucks thru them as well. Great experience and will continue to use this location when needed!

RUSSELL GRICE  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Patricia Ester  |  First Impressions 
Rating:
5.0

Front office workers were very friendly, and helpful. Good job.

John Cockerill  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

steven arena  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Zoey Klim  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim Brewer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jake Gomberg  |  Overall Experience 
Rating:
5.0

Kandy and Bernard were very pleasant to deal with.Thank you for great customer service

Patrick Baehl de Lescure  |  First Impressions 
Rating:
5.0

Staff went above and beyond. They took the time to understand my situation, and make excellent suggestions. The honesty and consideration shown to me was refreshing and appreciated. Thank you!

beverly grimme  |  First Impressions 
Rating:
5.0

Best storage experience I have ever had. Thank you for the alwaya friendly and helpful staff.

FREDERICK WILSON  |  Overall Experience 
Rating:
2.0

I rented a trailer from them and they double charged me. I moved out before my next months rent was due and they never took me out of the system and sent me an invoice with late fees. On the day of my move out I was denied access by my card and they didn't know why. There is not enough staff and long wait times. They definitely need new and better management! Staff did not know how to correct issues. I would not recommend going there until they are u dear new management and staff is trained better.

susan ollo  |  Overall Experience 
Rating:
5.0

excellent attention from staff

Wilmer Hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Hartsfield  |  First Impressions 
Rating:
5.0

I’ve been using the Uhaul Mandarin location for years for truck and trailer rentals. The service has always been wonderful! The storage facility there is also just as great! The staff is always friendly and personable. Totally satisfied!

ALEX WATERS  |  Overall Experience 
Rating:
5.0

Always fantastic service and very helpful.

caleb conte  |  Overall Experience 
Rating:
2.0

Way too expensive. I moved a mile down the road to cubesmart and got a 10x10 (also climate controlled) with insurance for $67 a month instead of the $107 I spent at uhaul for a 5x10 without insurance.

cory rasmussen  |  Overall Experience 
Rating:
5.0

This facility is fantastic! Never a major issue and when I had minor ones it was handled swiftly and professionally by the great staff. Thank you!

MICHAEL KOLISNYK  |  Overall Experience 
Rating:
5.0

No complaints! Best storage experience ice had!

Courtney Peruyero  |  Overall Experience 
Rating:
3.0

The man was not helpful when I wanted to rent a trailer and told me I needed to bring it back by midnight and charged me full price when I didn’t rent it until 3:30 and when I told him I also wanted to rent a unit he didn’t even help me he told me to do it online and then I ended up having to go back to get a key it was irritating and frustrating because I had to be at the place to move the stuff instead of dealing with this nonsense.

MARK PETERSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rose Rach  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nathaly ramirez  |  Overall Experience 
Rating:
5.0

Friendly staff and very helpful

Latona Dwyer  |  Overall Experience 
Rating:
4.0

I have been dealing with this U-Haul for many years, storage rental, truck rental and trailer rental. My only complaint is they block the storage access with trucks you can’t load or unload.

Sharon Carey  |  Overall Experience 
Rating:
5.0

It was easy to use and they helped me a lot with my rental unit.

Latona Dwyer  |  First Impressions 
Rating:
5.0

Anthony took care of me from A-Z. I can't describe the relief I felt from all his help and information,

Monica Watkins  |  First Impressions 
Rating:
5.0

A pleasure to work with the managers of this location...efficient, competent and hard workers. Only moved because needed a bigger storage space which was not available.

Ida Finnerty  |  Overall Experience 
Rating:
5.0

I had storage here for almost 4 years. Bernard and his team were always helpful with any issues.

WILLIAM BELL  |  Overall Experience 
Rating:
3.0

I am getting storage fee charged even though I checked 11/13/2019.

michael vestlie  |  Overall Experience 
Rating:
5.0

Great experience

DAWN PERRY-FLYNN  |  First Impressions 
Rating:
5.0

Best customer service experience I've ever had. Lennon was amazing--knowledgable, kind, and patient (I had my 3 yo with me). I will definitely do business there again!

Christia Williams  |  First Impressions 
Rating:
5.0

Absolutely great! Rented a variety of trucks & a trailer (helping friends move & my stuff in/out of storage here). EVERY piece of equipment was well maintained & clean. Storage area clean & BUG FREE!

Patricia Acree  |  Overall Experience 
Rating:
5.0

Good location, clean, and not too expensive.

Guy Dominguez  |  Overall Experience 
Rating:
5.0

Very clean. Great customer service Great security system Great storage units.

Robert Kreider  |  First Impressions 
Rating:
5.0

Quick, easy, and hassle free service. I’m glad I chose this location to return equipment and store my stuff.

JARROD WILLIAMS  |  First Impressions 
Rating:
5.0

Great customer service! They were fast and helpful.

Guy Dominguez  |  First Impressions 
Rating:
5.0

Awesome customer service

John Whitney  |  First Impressions 
Rating:
5.0

.

austin Proefrock  |  First Impressions 
Rating:
4.0

I was pleased with the efficiency of the staff. All of them except the owner are almost brand new employees. However they were polite and helpful.

Donald Carter  |  First Impressions 
Rating:
5.0

The service was professional of the fees are exceptional and I felt very well taken care of I’m very glad that I came back to U-Haul this area where I use this storage place at the moment is great!

Gabriella Simon  |  First Impressions 
Rating:
5.0

great attitude and service! (Kandy/Anthony)

JULIA PATAT  |  First Impressions 
Rating:
2.0

My key broke off and I was told they couldn't do anything about it. I had to leave my shed unlocked for a week until I unloaded the contents. They offered no help. But wanted to charge me 60$

TAMMY WILKERSON  |  Overall Experience 
Rating:
5.0

Excellent rating, everyone was great, I use this facility a lot.

MIKE MARLETTE  |  Overall Experience 
Rating:
5.0

Excellent customer service.

YASHICIA PATTERSON  |  Overall Experience 
Rating:
5.0

I have had absolutely no problems with my storage

Maryann Lupo  |  Overall Experience 
Rating:
5.0

I have had my storage with you for awhile and have not have had any problems

Maryann Lupo  |  First Impressions 
Rating:
5.0

Excellent and speedy service!!!

Shane Evert  |  First Impressions 
Rating:
5.0

The staff was friendly and helpful.

david Akins  |  Overall Experience 
Rating:
5.0

The staff at this location have been an excellent team to do business with. Everyone we worked with has been professional and cared about taking care of our needs both in storage and truck rental.

mark bierly  |  First Impressions 
Rating:
5.0

Spike was very helpful and friendly .

Teresa Schuffert  |  First Impressions 
Rating:
5.0

Only moved out because we had moved and needed a unit that was closer. Thanks!!

DARLA SMITH  |  Overall Experience 
Rating:
1.0

your crew there is wonderful,... but I was told that at end of month if I reserved a truck there to move my storage ,I would receive a discout. went in yesterday to reserve a truck and OWNER failed...

maria magnuson  |  First Impressions 
Rating:
5.0

Excellent customer service.clean efficient and caring staff

Joyce Salm  |  First Impressions 
Rating:
5.0

I was closing out my storage unit and also rented a truck to move my possessions. All personnel were all friendly and helpful. I've rented a unit for 3 years and have always had a pleasant experience.

GAIL KAGAN  |  Overall Experience 
Rating:
5.0

Convenient, helpful, professional, very secure.

lori vallelunga  |  Overall Experience 
Rating:
5.0

Nice staff and great customer service.

Ireti Fair  |  First Impressions 
Rating:
5.0

The staff was very helpful and friendly. No problems at all!

MONICA SALOMON  |  First Impressions 
Rating:
4.0

none

david lee  |  Overall Experience 
Rating:
5.0

Overall great experience! Staff was extremely helpful and professional. Would definitely use this U-haul again!!

Robert Fleming  |  Overall Experience 
Rating:
5.0

Very helpful. Always a good experience here.

CRAIG BAROCH  |  First Impressions 
Rating:
4.0

All was great except not getting my last month rent refunded to me I'm a prorated basis. Only used 7 days

KENNETH ALLEN  |  Overall Experience 
Rating:
5.0

It was a great move for us. The rental equipment was perfect no issues. Sure did enjoy driving that new 26 foot U-Haul. All of the agents were very helpful and polite.

Richard Hamilton  |  Reservation 
Rating:
4.0

Thelighting inside the storage unite did not exist

david boland  |  Overall Experience 
Rating:
5.0

Helpful and efficient

dina fedor  |  Overall Experience 
Rating:
5.0

X

Lynn O'Leary Brown  |  Overall Experience 
Rating:
5.0

Please continue what you do because the customer service is above the other. i love the fact that you took the time to explain to me the difference between climate control verse no climate control.

Robert Fleming  |  Reservation 
Rating:
5.0

Very friendly, couteous and helpful.

Marianne Stephens  |  Reservation 
Rating:
5.0

This is the only Uhaul Facilty that came anywhere close to my expectations. The others were dimisive and down right rude.

ron milton  |  Overall Experience 
Rating:
4.0

None

JERRY MARETH  |  Overall Experience 
Rating:
5.0

Would use this facility again.

JOHN HAZLE  |  Overall Experience 
Rating:
4.0

Very nice well maintained facility

JOYCE BARNETT  |  Overall Experience 
Rating:
5.0

Everyone has been very helpful service has been great I would tell anyone about your place

OLLIE HARDING  |  Overall Experience 
Rating:
5.0

This is the best UHaul you will ever work with - clean facility, great customer service, just cannot say enough good things about everyone there! Owner/manager is always there to help, too.

Elizabeth Papenbrock  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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  • Self-Storage

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  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

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  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

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