Customer Reviews for U-Haul Moving & Storage of Litchfield Park

6,125 reviews

16835 W Northern Ave   Litchfield Park, AZ 85340
(1/4 mile west of the Wildlife World Zoo on Northern Ave)

(623) 535-3898

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(623) 535-3898

16835 W Northern Ave
Litchfield Park, AZ 85340
(1/4 mile west of the Wildlife World Zoo on Northern Ave)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Sharon Burke  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maurice Wells  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lee Rodgers 
Rating:
5.0

Very good and friendly staff.

Phillip Manuel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debby Hanna 
Rating:
5.0

Customer did not leave a comment.

MARIA BUSH  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Johnnie Rist 
Rating:
5.0

Will always use them great company great staff

Dennis Arnold 
Rating:
5.0

Customer did not leave a comment.

RODOLFO GONZALEZ  |  First Impressions 
Rating:
5.0

I normally don’t write reviews however I’ve had my storage unit for 3 years. Recently moved out of state where my storage unit was and the staff was professional and knowledgeable. Anytime I had questions the staff at that location was able to assist me.

Jeremy Evans  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leonard Hathaway  |  Overall Experience 
Rating:
3.0

All lug nuts were very loose. Driver side light had bad connection and went out after a few miles. Luckily I inspected before departing but some customers may assume equipment is ready for safe travel from the lot.

Brett Worth 
Rating:
5.0

Customer did not leave a comment.

Jennifer Heer 
Rating:
5.0

Efficient and friendly

Ed Cray  |  First Impressions 
Rating:
5.0

All good

abe neufeld 
Rating:
5.0

Excellent staff.

JAMES ROEMER 
Rating:
4.0

Customer did not leave a comment.

Robert Nelson 
Rating:
1.0

Do not use the mobile experience. There are no signs, no directions listed anywhere. They said download app, it is just as bad. Finally spoke to someone and the code would not open the lock. Went 30 minutes early to figure it out but it to over 40 minutes. Had helpers waiting. Very mad and frustrated. Never again.

EVELYN TAFOYA 
Rating:
5.0

Customer did not leave a comment.

doug stoddard  |  Overall Experience 
Rating:
5.0

Nothing - very smooth transaction, plus quality staff.

JAMES ROEMER 
Rating:
5.0

Customer did not leave a comment.

Vincent Cadena  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Nancy Sweet 
Rating:
5.0

Rental was very easy and the staff were helpful and very nice.

Kathleen Langenbach 
Rating:
5.0

The staff at this facility were always very professional and extremely helpful. The facility was always well kept and convenient to my home in Waddell. Only complaint I have is the constant rate increases. Some years I experienced two increases in a year. I have finally had enough!!

GARY OSIER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GREGORY Bruns 
Rating:
5.0

Customer did not leave a comment.

jill caceres 
Rating:
5.0

Customer did not leave a comment.

RICHARD VANOHLEN 
Rating:
5.0

Unhappy that the fuel said 3/4 tank but actually only 5/8s tank so we took a photo and uploaded it with checkout photos showing 5/8 tank and were still charged $16+ for fuel when returned at 5/8 tank.

Clay Brown 
Rating:
4.0

Customer did not leave a comment.

Jim Piason 
Rating:
5.0

Very clean, great access

dominic parola  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Manuel AND Norma Vasquez 
Rating:
5.0

Customer did not leave a comment.

Tina Horner 
Rating:
5.0

Customer did not leave a comment.

nathan celaya 
Rating:
5.0

Nothing

Andrew Newman 
Rating:
5.0

I worked with 2 people. The first person was at a different office and she looked for a truck for me and she sent me to the location to get the truck. So nice of her to do. Got there and it was very simple and to the point. Very clear, quick and easy. Thank you for the good experience. ❤️

Bradley Harrell 
Rating:
4.0

Owner was pleasant and worked quickly to get our truck and supplies ready. Interaction was extremely pleasant.

Heath Baker 
Rating:
5.0

Customer did not leave a comment.

Justin Calhoun 
Rating:
5.0

Customer did not leave a comment.

MARIA BUSH  |  First Impressions 
Rating:
5.0

Professional and awesome team at this location.

RYAN THOMPSON 
Rating:
5.0

Customer did not leave a comment.

Charles Oliver 
Rating:
5.0

Great friendly people

LAWRENCE MCDONALD 
Rating:
5.0

I tried calling the 800 number to make a reservation and it was awful. I persevered until I got the manager at this location and he was a fantastic help!

Jennifer Nieto 
Rating:
5.0

Great customer service

Jeffrey Wilson 
Rating:
5.0

Staff and equipment was great.

Louis Pappas 
Rating:
5.0

Customer did not leave a comment.

Kenneth Moore 
Rating:
5.0

Customer did not leave a comment.

Ronald Doll 
Rating:
5.0

Customer did not leave a comment.

carol mosely  |  Overall Experience 
Rating:
5.0

Dakota and Hayden are exceptional.

Barbara Barrett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

randy cavanaugh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam Reynolds 
Rating:
5.0

Customer did not leave a comment.

Eric Ortiz 
Rating:
5.0

Pleasant staff and good equipment.

Bruce Hendrickson 
Rating:
2.0

Drop off of my pod with all my stuff was 3 days late and no one could give me an idea for the first 2 days and said they didn’t know where the pod was, and could only say it was going to be late. How does a company in 2024 not know where it’s truck and driver are…

Jesse Boren 
Rating:
5.0

Customer did not leave a comment.

Joe Cabanaw 
Rating:
4.0

I was not comfortable with the front tire tread on the first truck and rejected it. It took a little while but they found another truck that had acceptable tread all the way around. The personnel were very helpful and considerate.

Ronald Genzer 
Rating:
5.0

Quickly fixed a wiring problem!

Philip Venturacci 
Rating:
4.0

Customer did not leave a comment.

Edwin Miraflor 
Rating:
4.0

Customer did not leave a comment.

Thomas Troli 
Rating:
5.0

Nothing, easy rental experience. In and out, which is what you want when renting, as you're on the clock for the day!

Andrew Newman 
Rating:
5.0

Customer did not leave a comment.

Dave Seymour 
Rating:
5.0

Wayne was helpful to get me checked in and getting locks and blankets. My husband, Gary, always handled our U-Haul experiences, but he passed in November, and this was all me. Wayne made a difference. Thank you.

Sallie Donnor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

derek call 
Rating:
4.0

Customer did not leave a comment.

edward dietz 
Rating:
4.0

When one returns as I was the only one returning at the time there were 2 employees playing on their phones. Was not acknowledged. I unhooked everything then someone came over when I was done. Tell them to hide would be better

Dave Andrisen 
Rating:
5.0

Customer did not leave a comment.

Marlene Hahka  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Harwood 
Rating:
4.0

Very easy to return

Galen Haack 
Rating:
3.0

Found errors on my paperwork. My home address is 17046 W Lundberg St, Surprise AZ 85388 and the paperwork doesn’t reflect that. Also my secondary contact information is incorrect. If you supply me with an email address I can send photos of my paperwork with the errors highlighted. Otherwise, I will try to get into your office and make these corrections taken care of as soon as I am able. Other than these issues, I am pleased with the unit and the monthly costs that I will be paying. Eric Harwood ericeharwood@gmail.com

Eric Harwood  |  First Impressions 
Rating:
5.0

Great service, easy rental and return process no hassle

Edgar Ceja 
Rating:
5.0

Great customer service!

Robert Majors 
Rating:
5.0

Awesome experience all around!

Terrence Stanich 
Rating:
4.0

I was created at the equipment return by a very nice and very professional employee. I immediately began to voice my opinion about the San Pedro and Basse location back in Texas. The person informed me that all customers are to receive a WASHED vehicle.. CLEAN windows and mirrors and that since the mirrors are not automatic, they help the customer with the mirrors. So why does this Arizona Uhaul do there job and Texas Uhaul on San Pedro and Basse refuse to provide what Uhaul promises.

Patrick Watters 
Rating:
5.0

Nothing, it’s always a pleasant experience with the staff. Clean, friendly, helpful, and knowledgeable. Keep up the good work.

Gregory Molck 
Rating:
5.0

The web site didn’t have updated information. I did not get an email to confirm pod delivery at destination earlier than anticipated. Luckily I was able to get Moving Help contractors with a few hours notice to unload to meet a deadline. Other than that it’s third time I’ve used uPods and have had great experiences.

Laura Hollingshead 
Rating:
5.0

Customer did not leave a comment.

Oscar Hernandez 
Rating:
3.0

Customer did not leave a comment.

Roberta Minicola 
Rating:
5.0

Customer did not leave a comment.

MIKE STAKEMILLER  |  Overall Experience 
Rating:
5.0

customer experience outstanding

Cheri Mcgonagill 
Rating:
5.0

Great experience all the way around!!

Wendy Durfee 
Rating:
5.0

Customer did not leave a comment.

Andrea Whitford 
Rating:
5.0

Customer did not leave a comment.

yanina kim 
Rating:
5.0

Customer did not leave a comment.

Michele Barnes  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Berry Tyson 
Rating:
5.0

Friendly staff at locations

GREG DORSCH 
Rating:
3.0

The person who did the transaction was polite - however, he made a huge mistake. I was clear on my moving from one state to another when renting a one way truck. I also scheduled U-Boxes which went extremely well. The problem was the truck @ drop it off in another state. Apparently I was rented a vehicle that should have stayed local & was told to drive it back 800 miles! At the time of rental, with the person at the counter, we used my phone GPS to determine the miles…so it was not my error as to the type of rental; it was to be one-way only. I spoke with the manager who was rude & finally with the help of the vender at my final location was able to get things changed via corporate so I could return the vehicle. It would have been nice for the manager to have acknowledged there was a mistake instead of being a jerk about it. People make mistakes & it was a learning opportunity for his staff. I will still recommend U-Haul because your systems are good.

Julie Morgan 
Rating:
5.0

Everything was great!!! Your representatives in East rutherford, NJ and Litchfield, AZ were so friendly and super helpful! THANK YOU💜

MORGAN ROSE - JOHNSON 
Rating:
2.0

I was charge for after hours delivery even though I dropped off before closing. Now seeing two charges on my credit card, the orginal one that is charging me for gas and after hours and then the second invoice removing that. I will wait a few days to see if first invoice is canceled.

Sandy Bat 
Rating:
5.0

Nothing

Juan RUIZ 
Rating:
3.0

Alot of bull crap pictures taken to rent a pcs of equipment!!

Scott BOEHLE 
Rating:
5.0

The staff is very friendly I liked that

Cynthia Best  |  First Impressions 
Rating:
4.0

Stop overcharging online orders. I made an online reservation and was charged differently from what I reserved. I expect a refund but had to argue for it. It's disappointing and suspect how the up charges occur and it must stop. It's fraudulent.

Selina Page 
Rating:
4.0

Y’all really need more than one elevator. The second day I was putting things in my unit, the elevator broke and I couldn’t get my items in the unit due to this. I was moving last minute and had to leave things behind because I couldn’t move them in my unit.

Veronica Andrews  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Pattie Reginald  |  Overall Experience 
Rating:
5.0

everything was fine it was very fast to get service also the return was very quick

terry deal 
Rating:
5.0

When renting a truck fuel tank should always have to be FULL upon returning it that way it's always fair to everyone because you don't know how much fuel you will need so by filling it when you are done is an exact measure of how much fuel you actually used instead of guessing like I did and returning it with MORE fuel than I used. I picked up my rental truck and it only had 1/4 tank so I had to find a fuel station immediately

Dan Falandys 
Rating:
5.0

Customer did not leave a comment.

Debra Dusenberry 
Rating:
5.0

Customer did not leave a comment.

Cheri Mcgonagill 
Rating:
5.0

Initially scheduled install more than a week out at their soonest, but they called with an opening only 2 days into the wait which was awesome! Lobby and grounds were very clean and employees were friendly and helpful. Installer was knowledgeable and very experienced in hitch installation. He was careful did a great job installing, even torquing the attachment bolts properly. Was a great experience for sure, pick this location and you won’t be disappointed. Will be back for future needs and accessories. A++

David Cowles 
Rating:
4.0

Customer did not leave a comment.

Jack Salemme  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thuya Kyaw 
Rating:
5.0

Excellent service, the representative was fast and friendly

Ashley Madaras  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cherie Simpson 
Rating:
5.0

Customer did not leave a comment.

Steven Hahn  |  Overall Experience 
Rating:
5.0

Stopped by every year for the past 4 years and was disappointed, but this year we rented an RV space. The biggest difference this year was new management and staff. Much more customer oriented. I used to have to buzz twice and then walk in for propane. This time a team member walked out to service my motorhome even before I buzzed once. Well Done!!!

JERRY HARRIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latece Watts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RYAN BRUCE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Wehner 
Rating:
4.0

Customer did not leave a comment.

Steve Wilcsinszky  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chaz lang  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Quincy Gillespie  |  First Impressions 
Rating:
4.0

No issues.

Kenny Wasmund 
Rating:
5.0

I am very happy that I rented your truck to move…..and very happy with storage unit’s thank you 😊

Barbara Juerrette  |  First Impressions 
Rating:
4.0

Plenty of options and service.

Kenny Wasmund  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ian Strawdinger 
Rating:
5.0

There was a problem with our reservation and a change that had been made to our quoted rate at the time of pickup. The manager on staff researched the issue and found the discrepancy which amounted to a $2900 savings (BIG difference). We were thankful for his patience and believe that we made the reservation based on the quoted rate.

Lynda Knowles 
Rating:
3.0

My experience was horrible from the time we went to pick up the uhaul! My reservation was for 9, the original location wasn’t open and we waited until 9:20, I called uhaul and got our reservation switched to another location 4 miles away, when we got there, no one had any clue we were coming and the woman that does the uhaul check in/out doesn’t work on Saturdays so she had to try to do everything from home, her system wasn’t working so uhaul had to dispatch our reservation so we could get the keys. It put us an hour behind and I didn’t get my furniture blankets I ordered because they didn’t have any. I asked for a discount and was turned down, she said she would give us extras miles instead but when we brought back the truck they charged us for the 50 miles we were supposed to get for free!

corinna lopardo 
Rating:
4.0

Truck leaked a lot of gas onto the ground when filling with fuel. Error code on dash was ignored by staff. Also, was told it was full of fuel, but upon receipt of truck. It only had a quarter tank.

Michael Sutton 
Rating:
5.0

Customer did not leave a comment.

Byron Russell 
Rating:
5.0

I ALWAYS pick up & drop off at this Location when I can. They are the Best in the Valley & they know their business backwards & forwards!

DAVID HEISER 
Rating:
5.0

Great and quick service.

Marcos Cantu  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie Ochoa 
Rating:
5.0

Customer did not leave a comment.

Troy Henry 
Rating:
5.0

Customer did not leave a comment.

Nathan Santiago  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert dunn 
Rating:
5.0

Thank you guys! So easy to reserve, pick up, and return!

Jim Kelly 
Rating:
3.0

Do more than put 2 soft chairs in a storage unit for customer waiting area.

Chuck Ellsworth 
Rating:
4.0

Make sure the truck is roadworthy. Check engine light was on. Remove the hand truck and blankets. It was very frustrating that they were in the way and taking up space.

Kent Bushman 
Rating:
5.0

U-Haul made my move very easy

Mary Ann Barnhart 
Rating:
5.0

Customer did not leave a comment.

TINA VEGA 
Rating:
5.0

Merry Christmas

Jason Mock 
Rating:
5.0

I did not catch all of the names of the employees that help me, but they all were so helpful and made renting a trailer, and a storage unit easier than I could’ve imagined it could be. Other storage units I have rented from, it seemed like such a long process, this was so quick and easy!

Terresa Anaya  |  First Impressions 
Rating:
5.0

I reserved online a few weeks before our move. Received a call the night before to confirm rental. Location was easy to get in and out. I was in and out with my reserved truck in less than 10 minutes. Two staff members even helped load the rented dollies for me. We got done with our move early so I returned the truck early. Check in process was quick and easy. Great experience all around. I’ve already recommended the location to others. We will go to this same location for any future hauling, moving supplies and storage needs.

Maria Ceaglske 
Rating:
1.0

I was impressed with the location initially, it was large and appeared to be newer with lots of trucks. However, when I went into the location to ask for the trailer I reserved, the female employee seemed to have an attitude with the customer in front of us. When it was our turn, we were treated the same way. I was asked to sign the signature pad, and when I asked what I was signing for, she looked at me, rolled her eyes and said "the contract". When we went out to pick up the trailer, I pulled in front of it with the truck and waited for an employee. A younger man came over and started to instruct me to back up. Instead of hand gestures to indicate where he wanted me to go, he just held up and wiggled his finger. It was extremely confusing to both myself and my passenger. Finally, we were in position and the employee hooked up the trailer. He walked up to the driver side window and said he needed to take a photo of the back. I waited for him to do so, and then he walked back to the store. My passenger and I were extremely confused as to if we should have followed him or what we were supposed to do next. We waited about 7 mins, until the same employee slowly walked back over to where we were and started messing with the trailer next to ours. We waited for further instructions, and when it was apparent that he was not going to look our way or give us any further details, my passenger had to yell out the window and ask him what we needed to do next. He then told us that we were good to go. In essence, we waited about 10 mins, being ignored. When we returned the trailer, the same employee came to check us in. Once again, he worked with the trailer and then walked away without further instructions, and we ended up waiting another 10 mins until we had to track him down to find out that we were "good to go" but hadn't been notified. In light of how we were continuously treated as if we were an inconvenience, we will be sure to avoid this location in the future.

April Barker 
Rating:
5.0

Customer did not leave a comment.

Andrea Whitford 
Rating:
5.0

Hayden was very helpful

Donna Vitola 
Rating:
5.0

Customer did not leave a comment.

Neil Hetzel 
Rating:
5.0

Customer did not leave a comment.

LYNN SHIFFLETT  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Patrick Atwood 
Rating:
5.0

No improvements needed !!! Wayne took great care of me purchasing my new Hitch !!! What a wonderful experience having my trailer hitch installed by Richard !!!

Timothy Cory 
Rating:
5.0

Customer did not leave a comment.

roberta sutton  |  Overall Experience 
Rating:
5.0

Excellent in all respects.

GARY TURNER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gina Blackman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathy Kendell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patsy Nannini  |  Overall Experience 
Rating:
5.0

We’ve used this facility many times. They go above and beyond.

Susan Folz  |  Overall Experience 
Rating:
2.0

Rates went up within notice. Bugs were found in unit dead

Joseph Dominguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joan Winsor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Phyllis Winters  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kory Livingston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryan Dandurand  |  First Impressions 
Rating:
3.0

Gate was constantly broken, and I’ve had stuff stolen!

ZACH MORGAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marc Bergman  |  Overall Experience 
Rating:
5.0

Thank you i love it it was always clean and smelling good i would have kept it longer but prices keep going up

GENEVIEVE GOOLESBY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry Schneider  |  Overall Experience 
Rating:
5.0

Deonte was very helpful and friendly!

Kathy Kendell  |  First Impressions 
Rating:
1.0

When a representative tells me the 5/10 is 59.00. Then has me sign a document without explaining that it is higher because of controlled client and fist floor, It seems deceptive to them see on the bill it is over 100 a month.. I then went to the storage assigned and it was already occupied. This having to once again load my vehicle because after going back to the office they said they would have to move me to another building. This whole process became not worth my energy. It was suppose to be easy and simple . It became not that so I decided to cancel everything due to the deception and chaos.

jay goldberg  |  First Impressions 
Rating:
3.0

Ridiculous price increases in less than 18 months. Began rental at $59 a month, by November 2023, rent skyrocketed to $95 a month.

blake holm  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen Gwinn  |  First Impressions 
Rating:
5.0

Everyone was nice and helpful, the owner or manager was a very nice friendly and helpful person, very willing to help you ln any way he could. Thank you

Bill Price  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TARAH Bieber  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie DeLorenzo  |  Online Move In 
Rating:
5.0

Thanks

Meredith Loihle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

katie ross  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexander Coen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

valerie huls  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Adam Genga  |  Overall Experience 
Rating:
5.0

Amelia is absolutely the best representation for your company. She is always friendly, courteous and very helpful. I enjoyed doing business with her as her attitude was always welcoming and professional. Thank you for a great experience.

Shelly Myers  |  Overall Experience 
Rating:
5.0

Great customer service 🙏

Angel Vazquez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lourdes Espinoza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry Schneider  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marshell touray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa Magrady  |  Overall Experience 
Rating:
5.0

Bruce the general manager along with his staff are prompt and professional. Couldn't be happier with the service!

Aaron Cole  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shaun Murray  |  Overall Experience 
Rating:
4.0

Everything was excellent except some of the r.v. Storage spaces are very junked up and encroaching on other spaces. I had 2 next to me and one stored brick in my space until I throw them back on his space. He was a landscaper with 2 trailers in one spot. Otherwise very safe and easy access

George Krueger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hugh Stamper   |  Overall Experience 
Rating:
5.0

We worked with Amelia. She was friendly and efficient. The experience was a pleasure.

Laura Allen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CAT VANCOILLIE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly Foucher  |  Overall Experience 
Rating:
5.0

The staff was exceptional. They were knowledgeable, professional and extremely helpful. They took the time to go over U-Haul policies, hours of operation, etc. Really a good group of employees!! Thank you!!

Mark White  |  First Impressions 
Rating:
5.0

Keep up the good work.

Robert Roveto  |  Overall Experience 
Rating:
5.0

Great staff

Darmel Carrasquillo  |  Overall Experience 
Rating:
5.0

The ease of securing a storage space and the friendliness of the staff made my renting experience 5 stars! UHaul is the way to go for all your storage and rental needs. I will definitely pick UHaul for any future needs.

Marie Trombi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FLOYD BROOKS II  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Craig Eaton  |  Overall Experience 
Rating:
5.0

All we can say is thank you, This U-Haul location has everything you need and a very courteous staff.

derek call  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maryjessie Esparza  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike Boggs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICKY HAWKINS   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carmen Allard  |  Overall Experience 
Rating:
5.0

Thank you.

Wayne Harris   |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

robert Sheehy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marie Trombi  |  First Impressions 
Rating:
4.0

The 2nd storage- the sliding doors needs to be fixed. It doesn't open or close back when I slide my card in. It's supposed to be a cool climate area and the sliding doors is always open and it's hot in the building! Please fix cuz I have have things that need to keep cool.

Cheryl Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rene Rangel  |  Overall Experience 
Rating:
5.0

I needed a cheaper storage and Uhaul came to my rescue. I love that they have climate control to protect my stuff.and the best part I got 1 month free.

Caroline Offield  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbra Demattos  |  Overall Experience 
Rating:
4.0

One nice feature would be to have electric available in the RV storage area.

MIKE DAVIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

debby mosher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EVANGELINE JAMES  |  First Impressions 
Rating:
5.0

The girl that helped me was very friendly and helpful.

MICHELE Mize  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mario Gonzalez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Theresa Diaz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIMAKICA LONGSTREET  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kailee Schacht  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FLOYD BROOKS II  |  First Impressions 
Rating:
5.0

Staff was friendly, helpful, and understanding.

Mario maldonado  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tommy Kirkpatrick  |  First Impressions 
Rating:
5.0

This is the best uhual storage facility I have used. I would definitely use this facility again. I will definitely recommend this uhaul to family and friends.

NELLIE DAVIS  |  Overall Experience 
Rating:
4.0

Some of the younger people acted like they could care less. You could not see there face past all the scrap iron. NOT very professional. I would never hire them. My policies are if you want rings and junk all over your ears, nose, eyes and everywhere else. Get it out before you come to work. The ONLY person that acted like they care when I was there was the colored guy. He was very pleasent.

Larry Fowler  |  Overall Experience 
Rating:
5.0

Facility was outstanding.Staff were very helpful and courteous.True Professionls.Thank you to all. Salino G.Kairuz.

Salino Kairuz  |  Overall Experience 
Rating:
5.0

Every staff person that I encountered was knowledgeable, helpful, friendly, and efficient. I had 3 units in the climatized building, and each one was clean as a whistle when I moved my belongings to storage. I really appreciated the loading dock, the provision of flatbed carts, the automatic double doors, and the security that the card system provided. A very thoughtful and considerate set-up. This facility gave me peace of mind and went beyond my expectations.

Cynthia Hester  |  Overall Experience 
Rating:
5.0

Smooth experience staff friendly and location clean and well kept

Audry leal  |  First Impressions 
Rating:
5.0

Friendly guys help me to do everything

Muhire Patient  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joe Keiser  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JIHAD ABDAS-SALAAM  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dianna Whittington  |  First Impressions 
Rating:
5.0

Great staff at this U-Haul location!

Richard Reyes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff Weyrum  |  First Impressions 
Rating:
5.0

We needed to load a riding lawn mower. Didn't know they had a dock available for use. Everything was great.

Carla Watts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynne Shordon  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

FRANCENE JOHNSON-GOR  |  Online Move In 
Rating:
5.0

I never had any issues with this storage facility. I didn’t like that my rent went up from the beginning amount of 55.00 but it is what it is. I never knew (understood) about the alarm going off when I opened my storage. The “sign in” with the card was explained to me my last day. It was interesting to learn the last day but at least I now have the knowledge. Maybe uhaul should implement a notification system if someone sets their storage alarm off because they didn’t know or forgot to sign in. This notification can be texted or emailed explaining that the alarm went off and in the future what needs to be done to prevent the alarm going off at future visits. It can also state if they did not set the alarm off to contact the office. Once again, a really good facility, thank you to everyone that works at that facility.

Theresa Hays  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Violette Fox  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valerie Deuker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alyssa Escalante  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dave Ramnarain  |  Overall Experience 
Rating:
5.0

Thank you for being helpful

Yolanda Shirley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

June blessing  |  Overall Experience 
Rating:
5.0

Marilyn was fantastic. Very helpful, knowledgeable, friendly and professional. Thank you

Kimberley Pohl  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Andrew Schwartz  |  First Impressions 
Rating:
1.0

5 people there nobody knew how to add my Rv space account or add a remote key fob. Spent 45 minutes on what turned out to be a 5 step procedure if someone made the effort to document it. Horrible experience. The remote still doesn't work.

Michael Hull  |  First Impressions 
Rating:
2.0

Got broken into 2 times in 2 weeks. Neighbor git hit 3 times in a year. Manageseemed like they couldn't be bothered. Found different storage facility.

Gary Gillett  |  Overall Experience 
Rating:
4.0

While parked in storage the catalytic converter was stolen. Fortunately my insurance company took care of it (250.00 deductible). Also caused various cancellation fees (approx 500.00). Uhaul did install more lighting that I could see, but don’t know if anything else was done. Stalls where clean and staff was exceptional.

Frank Ackerman  |  Overall Experience 
Rating:
5.0

Bruce was phenomenal! Great customer service and very efficient!

Danielle Coward  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Joshua Cutler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steve Wright  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIP OLSEN  |  First Impressions 
Rating:
3.0

The storage unit that they sent me to was occupied by someone else’s stuff so they move me to a different unit where the door was broken not really happy about and the unit was 7’ x 9’ it was not a 10 x 10 but yet I’m getting charged for a 10 x 10

Clifford Cockerill  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dawn Johnson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gary Warren  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RONALD DIANE MCCULLOUGH  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JEFFREY DINES  |  Overall Experience 
Rating:
5.0

Staff very friendly and helpful

Bonita Byron  |  First Impressions 
Rating:
4.0

Why can’t U-Haul refund a portion of my monthly fee when I terminated my lease early???

John Rolniak  |  Overall Experience 
Rating:
5.0

Great staff

LAWRENCE MALM  |  First Impressions 
Rating:
5.0

Facility was always immaculate, extremely clean and customer service reps are always helpful and friendly. I would definitely recommend this location!

BILL MIMM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eduardo Quevedo  |  First Impressions 
Rating:
5.0

None

andrew bender  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CONSTANCIA PINEDA  |  Overall Experience 
Rating:
5.0

Everyone at this U-Haul was friendly and helpful.

MICHAEL EDGEMON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Federico Colmenero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jody Grant  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Vanessa Rhodes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

devyn challis  |  Overall Experience 
Rating:
2.0

I already have a unit there. This will be a 2nd unit. I shouldn't have to redo taking my photo, etc, etc. It's all on file and I've been renting for a few years. Once we arrived the Unit was padlocked even though we chose "skip the line". I called on the intercom for 5 minutes before walking up and getting someone to open the unit. Then the slider on the lock wasn't working so we had to call for assistance again. We requested maintenance (that should have been offered, we shouldn't have had to request it if locking mechinism is sticking). Hopefully will be fixed soon as it's sticking and is very difficult to open.

Jaynelle Rude  |  Online Move In 
Rating:
5.0

Thank you

Timothy Luke  |  Overall Experience 
Rating:
5.0

Nice place to leave your belongings

paula huie  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RANDY FOOTE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melinda Sifford  |  Overall Experience 
Rating:
5.0

Totally professional.

Franco Belk  |  First Impressions 
Rating:
5.0

Great! Thank you! The best!

Darin Meyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laurie Lavine  |  Online Move In 
Rating:
4.0

All great people working there….

Richard Carmody  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Federico Colmenero  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Todd Giordano  |  First Impressions 
Rating:
5.0

We have used a lot of storage facilities this year due to our recent move and this facility although out of the way, was the best facility we used. It was the best organized, ergonomic and efficient. The design of the facility was well thought out and planned. The carts were the perfect size for moving boxes and furniture, had pivots for easy turning and had a special cart for mattresses. Brilliant! The elevators were spacious for 2 cart entry and 3 cart holding. Best storage unit!

ROBERT SEWALL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CRAIG KRUPICKA  |  First Impressions 
Rating:
5.0

The girl that helped us was great - I think her name was Hayden? She was very helpful with all the questions I had.

Howard Tiemann  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

dave vandegrift  |  First Impressions 
Rating:
5.0

Renting was easy, unloading excellent, staff was very helpful!

BILL MIMM  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nathan Spratt  |  Overall Experience 
Rating:
4.0

The only issue was cost.

Everett Coleman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank rodriguez  |  First Impressions 
Rating:
5.0

Very pleasant group of workers. Very helpful.

LYNN SHIFFLETT  |  First Impressions 
Rating:
5.0

I absolutely recommend using this facility for you storing needs. I’ve used them twice and each time the manager, staff and premises have been top notch! Always clean and very secure. Reservations and move out is always easy. They’ll always be my first option!

D'Andra Cooper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jerre myrick  |  Overall Experience 
Rating:
2.0

The gates are always open. No need for code. Thrived can walk right in and did stealing our catalytic converter twice. Cameras watched by police is a joke. They don’t have time to watch. Uhaul doesn’t care about theft. Manager not available. Not a good place to keep your motorhome safe.

Walter Ruddiman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lawrence Mack  |  Overall Experience 
Rating:
5.0

Excellent customer service.

Michael Garcia  |  First Impressions 
Rating:
1.0

Staff is friendly however not helpful since my 5th wheel sat with the door wide open for days after they knew there was a mass break in for the 800 row RV storage section. Could have drove around to see if others had obvious issues like the door open which I saw on many units. No cameras for Sheriff to access. Fence was destroyed and not repaired for too long. RV behind me just happened to be gone one day and someone stole my $30,000 Polaris right out of my 5th wheel. I could not afford to lose anything else so I had to move out and store elsewhere.

RYAN KAY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PATRICK PENDLEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erin Lawrence  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mannita hudson  |  Overall Experience 
Rating:
5.0

Bruce and the entire staff were so helpful and never made me feel like I was a bug when I called everyday to see if anyone left so I could get a spot in this facility. Great staff! Happy I was able to get a spot.

Charlyne Crooke  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Craig Roper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Carney  |  Overall Experience 
Rating:
5.0

Great service, check out was as easy as returning trucks when needed!!

Neil Stanley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Honer  |  Overall Experience 
Rating:
5.0

Super positive experience from storage to moving truck and help. Litchfield Park Uhaul is a very good facility l!

Kurt Draper  |  Overall Experience 
Rating:
5.0

Bruce is absolutely wonderful. He was such a great help and so friendly to me and everyone. Customer service blew me away.

Tammy Byler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Glenn Wolfe  |  Overall Experience 
Rating:
5.0

Great customer service!

HECTOR HERRERA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Adam Seders  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert Skinner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric Jensen   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald Coltom  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Prigmore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Monique Broussard  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

dawn Zrostlik  |  Overall Experience 
Rating:
4.0

Lupita is amazing

keli ange  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ladena cotton  |  Overall Experience 
Rating:
5.0

Thank you

Joseph Pavlovici  |  First Impressions 
Rating:
5.0

These guys are top notch as far as I'm concerned. Would rent again a space from them again if I ever need a unit.

Chris Edmiston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nick Baldanado   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brooke Conner  |  Overall Experience 
Rating:
2.0

Constant price increases caused me to seek storage elsewhere. Each time I interacted with staff, they always seemed like I was a bother and couldn’t wait to get back to their cell phones.

Richard Johnson  |  Overall Experience 
Rating:
2.0

Everything was fantastic online. I received the room number, access code, everything. However, when I called I was told that the location does not honor the one month free. The online process allowed me to book it and applied my one month free. The person who answered provided zero assistance in transferring that free month to another location. I spent over an hour trying to get ahold of someone who could do that and getting squared away at another location. Terrible customer service. Ruined the whole experience.

Dawn Benke  |  Online Move In 
Rating:
5.0

Storing at U-Haul Litchfield Park couldn’t be any easier. They have everything set up perfectly. They provide everything needed including very easy to use carts. The facilities are extremely clean and secure. I would definitely use this storage facility again and I highly recommend it.

Kenneth Angelini  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KAREN NICOLAUS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mia Porras  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tony Hernandez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jo Ann Stansell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bob aucoin  |  First Impressions 
Rating:
5.0

We’ve had an excellent experience and will definitely use this facility again when we need to.

Susan Folz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIKE DAVIS  |  First Impressions 
Rating:
3.0

I have some concerns about the facility. The day we moved into our storage unit, the person 2 units away from us, had their unit broken into. Someone cut through the units ha dle to get around the lock. The only way to do that was with a grinder or an electric version of a hacksaw. We noticed there seem to be cameras covering where this happened. The facility does not feel safe.

Adam Genga  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Dickman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Elliott   |  Overall Experience 
Rating:
5.0

Best storage I've ever used!

Trudy King  |  Overall Experience 
Rating:
1.0

Had a reservation for a truck. Was called 20 mins before I was scheduled to pick it up with movers and they told me they don’t have a truck and nobody in the surrounding area has one. Proceeded to call other locations and tracked down another truck to rent. Never received a call from the original U-Haul facility about having a truck for me. When I showed up with movers the next day, there were 3 trucks out front returned. Empty promises by the general manager at the location.

JEREMY BEEMAN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Amber Holiman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dezaray Rustan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Miller  |  First Impressions 
Rating:
4.0

I will contact the facility manager to address one concern about staff.

Margaret Anderson  |  First Impressions 
Rating:
1.0

Breakins were common, trailers and motor homes robbed with regularity, security lights 90% burned out cameras not working, east chain link fence cut in two places to allow outside access and not properly repaired. This has been an ongoing problem for months and months. Some tenants have been broken into three different times. This site is a security risk to those who rent spaces to store their personal RVs, negligence highlights how much the company truly cares or values their renters. After the most recent breakins, no emails were sent to tenants making them aware of the security risks and situation that exists at this facility. Criminal activity is being both encouraged and promoted by the negligence of the management of this facility.

JASON HOLT  |  Overall Experience 
Rating:
3.0

Alarm in storage unit never worked, and security needs to be upgraded. Staff is great

Gary Rodgers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly Honea  |  Overall Experience 
Rating:
5.0

Good People

Hugh Stamper   |  First Impressions 
Rating:
3.0

This facility doesn't honor any promotional offers even on their website. Because this was a last minute rental, I didn't get to compare prices. The size I needed was unavailable, so I settled with uhaul facility.

Michele Chandler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KAREN NICOLAUS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

amy madril  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward Kirkland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shelly Isham  |  Overall Experience 
Rating:
5.0

Rented a unit for a few years, no issues and would use again if needed. Staff was always friendly and the facility was well maintained.

BOB LEITCH  |  Overall Experience 
Rating:
5.0

We relocated from Nor Cal and the facility we were supposed to use for storage were inaccessible by phone for most of the weekend. We selected this location based on convenience and the fact they answer their phones and had space available. Great service and made the process very simple.

Neil Stanley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

richard overton  |  Overall Experience 
Rating:
5.0

Staff were helpful and happy👌

Mattie Erwin  |  First Impressions 
Rating:
5.0

Very clean and organized. They are very good on security

CARL RADZIK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

shelia bambauer  |  Overall Experience 
Rating:
5.0

The convenience and courtesy that U-Haul Storage provided me was A+. I would use this facility again as well as recommend them to family and friends.

Margaret Mesquita  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronda Connolly  |  Online Move In 
Rating:
5.0

From move in May till move out this week, everything has been excellent—-space, service

JANE WATKINS  |  Overall Experience 
Rating:
1.0

The staff was very dry and smug. The gentleman who helped me was very nice and courteous but his peer , a Caucasian man , was rude and seemed to hate his job. I had a one month free and he was down talking myself and his co worker stating its was wrong and he is the one who works there. The conversation he had with his Co worker who was helping me put me off too. His whole demeanor towards everyone was extremely condescending. If there was an error with online and being offered he could have been more respectful. I asked if their were any more units and he was very short and unhelpful. The whole interaction could have been completed in a much more professional way. I likely will be moving my storage to another facility. I would hate to ever need help and need to request it from that guy.

STEPHANIE JIMENEZ  |  First Impressions 
Rating:
3.0

I would recommend street sweeper cleaning daily for RV's that have temporarily left the storage area. Very dirty and dusty without any attempt to clean the stalls.

jim Moran  |  Overall Experience 
Rating:
5.0

The facility and security was outstanding. All my household goods were intact and never felted any stress of my items being in this location.

Heriberto Gonzalez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

millie stepp  |  Overall Experience 
Rating:
5.0

Bruce Aliberto Jr, of U-Haul Moving & Storage of Litchfield Park was awesome. He helped me select the correct trailer receiver and brake controller. When I had a minor problem with the install, Bruce very quickly resolved the problem. I would still be a customer if they had more RV slips, apparently everyone else likes the place because none were available. V/R John

John Segerson  |  Overall Experience 
Rating:
5.0

Haley, the young lady who helped us was outstanding!

frances javen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adel Nouh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

natalia Lopez  |  First Impressions 
Rating:
5.0

The staff was exceptionally helpful.

Louis Shovelski  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Nicole Adamson  |  Overall Experience 
Rating:
5.0

Staff was always very helpful and area was always kept clean. Also ideally located right off the 303.

jonathan norris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie Kenyon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Timothy Young  |  Overall Experience 
Rating:
5.0

Employee who checked us in was very friendly and helpful

Stephanie Kenyon  |  First Impressions 
Rating:
5.0

Nice people, very friendly.

David Dapper  |  First Impressions 
Rating:
2.0

People in the office rude Building extremely warm.

Carolyn Cummings  |  Overall Experience 
Rating:
1.0

I have an emergency,and U-Haul regional rep and I have both sent messages regarding my urgent situation,with no response. Complete failure. I will be warning my friends,not recommending.

Tamara Roberts  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LISA ROARK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Maguire  |  Overall Experience 
Rating:
1.0

I have rented from your facility for a long time and every year you would raise the price. You raised it December 2021 and then you raised it again July of 2022 stating you need to improve you have not improved anything at this facility and I will never recommend you or come back half the time my card would not work to the building that my storage unit was in I would have to go to the front to scan my card and this was numerous times. I called your company and asked them why they raised it again within 6 months she said for upgrades and upkeep that is a bunch of bull there has not been any upgrades or upkeeps regarding my building. I will never use U-Haul again

CAROL NORRIS ALLEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thad Pullano  |  Overall Experience 
Rating:
4.0

Thought the Rental rate was a little high for a 5 x 5 storage.

Wayne Harris   |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Barbara Ziolkowski  |  First Impressions 
Rating:
4.0

My storage units alarm goes off every time I open it. Happened 4 times today. Discussed with front desk and they said if it keep happening throughout the week they’ll let the manager know. Kind of annoying having to hear the alarm go off every single time I open it.

Mia Porras  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Liland Zwack  |  Overall Experience 
Rating:
5.0

Each transaction is above average to excellent. Each facility meets our secure and clean standards. We always think of u-haul first for storage and hauling. Thank you

Armand Veldusea  |  Overall Experience 
Rating:
5.0

No comment

LISA ROARK  |  First Impressions 
Rating:
5.0

I was very happy the service I received from the staff. They were very helpful with all services I received from Uhaul.

David Rookstool  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Culina  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paula Ergish  |  Overall Experience 
Rating:
2.0

Storage spaces not ready or accessible

Ralph Decker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael crose  |  Overall Experience 
Rating:
5.0

Our experience renting a unit was great!!

Susan Vickers  |  First Impressions 
Rating:
2.0

Facility is first rate and very clean. Check in procedures for truck returns is easy. Staff was welcoming. Special thanks to Hayden at the front desk for guiding me through the storage unit selection. The fun part was Hayden taking me to the indoor unit to walk and see the size differences. Though Phoenix is hot, store is cool, clean and inviting. Highly recommended.Thank you, Amelia for helping me load the new boxes in my car! This senior appreciated the assistance! Thank you 😊

Kristen Liljedahl  |  First Impressions 
Rating:
5.0

Very happy with this uhal location!

Paul xourafas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGEL EAVES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelsey Whiles  |  First Impressions 
Rating:
1.0

Manager is dishonest and unhelpful. Would suggest you find another facility like I did.

Steven Volchko  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Young  |  First Impressions 
Rating:
5.0

This was an excellent facility to work with. We had a storage unit and needed to make use of equipment rental and supply purchasing. They were always pleasant and helpful!!

Lavaun Skallerup  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cynda MARTINEZ  |  Overall Experience 
Rating:
1.0

We moved out because, in spite of having 24hr access, the doors would not open using our access card. Other times, the side door was left just unlocked. These issues have happened several times over the last year causing us time and money. Every single time we have tried to get ahold of someone in charge, we were forwarded to sales associates. No reimbursement was offered, not even a pro-rated refund for not giving us access during the hours we have been paying for. IT WAS DIFFICULT IF NOT IMPOSSIBLE TO GET AHOLD OF ANYONE USING THE PHONE NUMBERS FOR THE GM OR CUSTOMER SERVICE. No reliability, no security, no management personnel, and no customer service. What a rip-off!

RAY HOBBS  |  Overall Experience 
Rating:
5.0

Great service

janet marino  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

amy madril  |  Overall Experience 
Rating:
5.0

Very helpful customer service.

Tanya Alongi  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward Kirkland  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Troy Depew  |  Overall Experience 
Rating:
5.0

Very friendly staff!

sierra Sanchagrin  |  First Impressions 
Rating:
5.0

Facility was great Bruce and staff excellent My Cargo Trailer rental was a disaster with return and pricing

Ed Hutchinson  |  Overall Experience 
Rating:
1.0

The unit I reserved was not available. I will be going back to today to terminate the lease on the unit.

Hugh Nonenmacher  |  First Impressions 
Rating:
5.0

What a great staff ,excellent property,amazing etiquette,… very welcoming and very respectful,… wish all uhaul locations could be as enjoyable,… maybe some of the area could learn from this location,..!!!!!! A++++

Kevin Brownell  |  Overall Experience 
Rating:
5.0

After a grusome seven hour U-Haul drive, I was exhausted when I arrived. I experienced excellent customer service here. The staff is courteous, and professional. They addressed my concerns immediately with respect, patience and determination. An issue developed with the removal of my car from the vehicle transport. A few attendants addressed the removal issue and prevented damage to my vehicle. The staff also addressed the miscommunication concerning the storage reservation that was processed through the corporate office. They were knowledgeable and resolute by accomodating me for my troubles. I'm extremely satisfied with this location.

Eulaine Watkins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jayna Pennington  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lonnie Atchley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandon Carter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jermone Gullatt  |  Overall Experience 
Rating:
5.0

Never been easier!! I been a happy customer for close to 50 years!! Quality service for as long as i can remember!! God bless you all and thanks!! Sylvia M

Angel Mejia  |  First Impressions 
Rating:
5.0

I've used the U-haul storage facilities in two states and have had good experiences with each location. Staff are always friendly, professional, and know the products and services offered at their facilities.

Darlena Bartley  |  Overall Experience 
Rating:
5.0

Very helpful employees and great customer service

Tom Olivas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul Gulota III  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leon Jose  |  First Impressions 
Rating:
5.0

Richard was very helpful and pleasant to work with. The young guy was not so helpful when we first came in to get our unit. Glad we found Richard.

Chris Gilbert  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

terry MAPP  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANA HARRIS  |  Overall Experience 
Rating:
5.0

Great job

Timothy Luke  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Madelene Hill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy Ivery  |  First Impressions 
Rating:
5.0

Had been trying for covered RV parking for several months calling every week. Would recommend establishing a waiting list.

Gilbert Alti  |  First Impressions 
Rating:
3.0

Access to the facility is poorly lit. When I checked out of the unit, the employee handling my paperwork acted as if he was inconvenienced by having to close my account. I remarked that our storage room contents were dusty and dirty after less than 2 months in storage, and recommended that better seals be used around the doors -- to which the employee uncaringly remarked that "we live in a desert."

Gregory Moore  |  Overall Experience 
Rating:
5.0

Great company! Great service!

Suzann W Carnick  |  Overall Experience 
Rating:
5.0

The entrance on Northern is really difficult to see at night. I recommend adding some lighting to help folks safely navigate turning from Northern into the driveway.

Greg Moore  |  Overall Experience 
Rating:
5.0

I have another storage unit with a different company and UHAUL is far superior to that one. Keep up the great work!

Carolyn Mask  |  Overall Experience 
Rating:
3.0

Did not like the bugs in my unit. I never had bugs prior so all units should be sprayed.

Roslyn Rhodes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Wenzler  |  Overall Experience 
Rating:
2.0

I had a bad experience recently at this facility. We were in the middle of relocating to a new home and had the majority of out things packed. We had to make an unexpected trip out of town and desperately needed a few things out of our storage unit. We couldn’t locate our keys to our padlock. The staff and manager refused to let us on our unit, we wanted to cut OUR lock. They told us we had to call a locksmith. It was in the early evening. This was not feasible. I have been using Uhaul for nearly 40 years. Never again.

bruce tymeson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JORGE SOLORZANO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anita Tolmachoff  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Codie Ray  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tammy Kreisher  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kenny Moss  |  Overall Experience 
Rating:
5.0

Great service!

Terry Whitaker  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mark Ganz  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Martha Jones  |  Overall Experience 
Rating:
5.0

Clean facility , room was ready to go before move in , online process made it easy to get registered and pay before I arrived . Code was sent to phone quickly once I finished paying . General Manager went above and beyond to help me get my unit locked and secured . He was friendly and professional .

Daniel Lilli  |  Online Move In 
Rating:
5.0

customer service was great and understanding considering my circumstances, I am graceful to have encountered such Kindness.

Teretta Little  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DIANA PRENDEZ  |  Overall Experience 
Rating:
5.0

I appreciate the service I received, and when someone cancel, they put me right in, thank U, Happy renter' 👍🙋‍♀️

Adrienne Watson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Zelten  |  Overall Experience 
Rating:
5.0

These guys were and are the best . professional and genuine people I appreciated everything about the facility and nothing was too much trouble for them and they totally went out of their way to help me at a difficult time which moving sometimes can be . I would recommend them to anyone.

ted snider  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WILLIAM KENNELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DarRick Ross  |  First Impressions 
Rating:
5.0

Especially enjoyed clerk courtesy of manager sense of humor- very friendly!

gary gable  |  First Impressions 
Rating:
4.0

I don’t know the guys name that was at the counter but he needs more training.

marc legere  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason Snow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Traci Purifoy-Glaspie  |  Overall Experience 
Rating:
5.0

Haven’t put anything in it yet.

Tana Guillot  |  Online Move In 
Rating:
5.0

Moving in was so easy and extremely convenient!

Marlene Hahka  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

sean reinheimer  |  Overall Experience 
Rating:
4.0

I ALMOST Never, rate high, but I feel my life's belongings are in a safe place and the people are very nice and I wish everyone could be like that..

ROBERT WOOD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward Fornes  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John Howe  |  Online Move In 
Rating:
3.0

I made a reservation for a 10x10x15 storage room, but when I arrived the staff said they didn't have the room type that I reserved. In fact, they said that they had six reservations and only one vacancy at the entire facility, which was also reserved. Anyway, they provided the only available room which was 8x10x15. In general, I was disappointed with U-Haul taking my reservation and then not providing the storage room that I rented. The disheveled store staff members are left to sort out the mess. Take a look at this please: https://www.youtube.com/watch?v=4T2GmGSNvaM

Gregory Moore  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

kelly opferbeck  |  Overall Experience 
Rating:
5.0

This facility is convenient for the community living near Luke AFB - and well lit and secure. Staff is very friendly and helpful... good value for your storage dollar!

Glen Waskiewicz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lawrence Mack  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mike arroyo  |  Overall Experience 
Rating:
5.0

Your staff is incredible and very helpful when asked

Jim McQuarrie  |  Overall Experience 
Rating:
3.0

Could not get in when we went back

Carolyn Cummings  |  First Impressions 
Rating:
5.0

Manager is excellent.

Diana Binder  |  First Impressions 
Rating:
5.0

Always good!!

SHARON WALKER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathleen Heneise  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Christopher Burkett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK EISER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Morgen Ray  |  First Impressions 
Rating:
5.0

The only thing that could have been better was a larger unit available

Nicole Swainson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas Bennett  |  Overall Experience 
Rating:
5.0

Excellent experience. Would definitely use this facility again.

Anthony Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Cymbor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN ELLIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathy Smith   |  First Impressions 
Rating:
5.0

Great experience

DONALD GRESHAM  |  Overall Experience 
Rating:
4.0

Efficient and very polite and agreeable.

Sheila Griggs-Ryan  |  First Impressions 
Rating:
1.0

I received 3 call from staff instigated by my wife. They demanding I tell them where the key for the unit was located. Your staff should never have made a call to me on behalf of my wife. She is an adult and is more than capable of using the phone by herself. Advise your staff they should stay out of things they know nothing about. I can understand making 1 call but after that they should have let it go. The 2nd and 3rd calls got rude, demanding and almost treating. If you have any questions you can call me at 480-201-6184.

Dave Hauck  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carlos Rodriguez Jimenez  |  Online Move In 
Rating:
5.0

Helpful, knowledgeable, and friendly staff.

Greg Moore  |  First Impressions 
Rating:
3.0

My free lock was NOT in my unit and the alarm kept going off the whole time I was trying to move my stuff in which delayed my process even longer due to the loud noise and the headache I was given

Amanda carter  |  Online Move In 
Rating:
3.0

I got cheated out of a month rent ! I thought you would adjust my days of usage because I just paid for the next month , I was told that’s the way we do business. I was able to squeeze my storage contents into our Moveing pod that why I emptied space 1110.

Bruce Pulsifer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARICELA AGREDANO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Justina Stiles  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stacey Chilson  |  First Impressions 
Rating:
5.0

We had a unit for 3 years, it’s very clean and staff was friendly and helpful if needed. If we need to use a unit again I wouldn’t hesitate to go here again. I highly recommend this storage facility.

Paul carranza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deron Montel  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Joeseph Dominguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberlee Battaglia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES STEPHENS  |  Overall Experience 
Rating:
5.0

Wess was outstanding with helping me get what I needed. And the people that did the paper work for my rental was nothing but the best!!!! I would be happy to tell anyone what an outstanding place and how well all the people are there.

Richard Carmody  |  First Impressions 
Rating:
5.0

There was supposed to be a lock in the unit and the elevator was broken but both were quickly rectified.

Nicole Buyak  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

mark burkholder  |  Overall Experience 
Rating:
5.0

The manager and the employees were very helpful and respectful.

Kimberly Willson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Nina Agnew  |  First Impressions 
Rating:
5.0

Storage units Outside were clean, good lighting, easy pull up and out, great experience and will use them again if needed!

Agatha Goudeau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank Ackerman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bryan Severin  |  Overall Experience 
Rating:
1.0

Received late fees after two days from the due date already had a lock on my storage unit after two days of the due date

marie Perez  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jennifer Byrom  |  First Impressions 
Rating:
5.0

The gentlemen who helped us was great. Very helpful.

Carolyn Mask  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelley Griffin  |  Overall Experience 
Rating:
5.0

The wait times sometimes are excessive.

Bruce Pulsifer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Blaine Rappe  |  Overall Experience 
Rating:
5.0

Excellent service

Tim Johnson  |  First Impressions 
Rating:
2.0

We initially booked the rental on-line for a 26 foot but called to change the reservation to a 15 foot vehicle which we were told was one way. When we actually got to the location we were informed that this was not the case and that we would have to return the vehicle back to the location even though it was way out of our way. For a company that charges 99 cents per mile, it would be helpful to allow a one way clause, especially when we had booked it that way on the phone. The attendant said if she changed it to a one way we would have to add an additional $70 dollar charge. Also, the vehicle was not full when we picked it up, but were told to ensure it was full upon being returned. I did so, but am wondering why I am not being prorated for the cost of the gas that I had to fill up past what was provided to me. Additionally, when I asked about a military discount, I was informed this was only provided at the actual storage location, which I was using, to store our belongings and yet no discount (Military aside) was given for the use of the truck. I would not recommend using U-Haul in the future.

Robert Kongaika  |  First Impressions 
Rating:
5.0

Great place.

Holly MOSS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mark thomas  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alex Akers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Manuel Silfavan  |  Overall Experience 
Rating:
5.0

The associates were very helpful.

Julie Morris  |  First Impressions 
Rating:
5.0

Easy checking and Storage access!

Agatha Goudeau  |  First Impressions 
Rating:
5.0

The unit didn't have a lock inside, but I went up to the office and got one, not a big deal. Really loved the online check-in!

Christopher Adams  |  Online Move In 
Rating:
3.0

The prices are way to high.

Jonathan Emmons  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

latonya wyche  |  Overall Experience 
Rating:
5.0

Always friendly and prompt customer service. Safe environment. Well lit at night. Never had any issues with anyone tampering with our trailer.

janice o'glesby  |  Overall Experience 
Rating:
4.0

Unit wasn't swept out but was mostly clean. Easy loading experience, nice staff. Would recommend

Conner Howard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Glinda Newton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sijifredo Dominguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEVON FRANKLIN  |  Overall Experience 
Rating:
5.0

I would have moved into a bigger unit but there were non available.

kim baker  |  Overall Experience 
Rating:
5.0

Except the size of the unit I got was acutually smaller than the one shown… unfortunately

Latece Watts  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeremy Carletto  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Hewitt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ty Duque  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly Bradley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelly Bradley  |  Overall Experience 
Rating:
5.0

Best place ever……Excellent Staff Members 👍

ROBERT MATTESON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert Roveto  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawn Baker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Burkett  |  Overall Experience 
Rating:
5.0

Very pleased with the crew always very polite and helpful. Yard is very clean and security is present; Great Job!

Richard Fox  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

amy girouard  |  Overall Experience 
Rating:
5.0

Everything was great at this location.

Chris Schaive  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

anita frost  |  Overall Experience 
Rating:
5.0

Very helpful and informative

Olivia Johnson  |  First Impressions 
Rating:
5.0

It's a great facility in a convenient location. I was able to get the largest unit at a reasonable price. The staff over the years were always helpful.

NATHANIEL OLLIS  |  Overall Experience 
Rating:
5.0

It's always a pleasure to do business at this Uhaul.

Andrew Navarro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO YBARRA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ed Kosnoski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES WALDROP JR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glenda smith  |  Overall Experience 
Rating:
5.0

Convenient location(s). Employees were great. The extra dollies and carts were great to help us move our totes to the 2nd floor in 2 trips instead of several.

Jaclyn Marugg  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kellee Rickenbach  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nomda Brazier  |  Overall Experience 
Rating:
5.0

thanks for helping us get an RV storage spot. Sherry and Paul

Roberta Gudding  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Derrick Buesen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roger Rivera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yolanda Spencer  |  Overall Experience 
Rating:
5.0

Clearly a professionally run and well maintained establishment

Cory Keagle  |  First Impressions 
Rating:
5.0

Fast friendly service. Easy sign up. Everyone was polite and knowledgeable. Store was clean and well maintained. Couldn't be happier with my experience. Kiel was the best to work with.

Gary Gillett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tom Medevielle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy Langley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Margaret Mesquita  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JASONMATTHEW MOODY  |  Overall Experience 
Rating:
2.0

Had my unit for 6vyrs and rated were raised every yearlong time renters should have been giving discounts nit rent increase

MARK BURNS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Taber  |  Overall Experience 
Rating:
5.0

The entire staff always went over and above to be helpful

Mikayla Romalatti  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wanda Montana  |  Online Move In 
Rating:
5.0

The only inconvenience was that I was told that the storage facility was going to be available for Access 24/7. However when I got to the facility I was not able to get in because a unit was not assigned to me I had to leave my items out side in the truck overnight and go back the next day and finish up the reservation and get a unit. Other than that the service was great!

Twissa Owanga  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jesse Silva  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Gunner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Cymbor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Don Rieger  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

gayla distefano  |  Overall Experience 
Rating:
4.0

All was.good except the.rate going up in the middle of the contract that I signed. Sheila

Sheila Thomas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Burkett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michele Barnes  |  First Impressions 
Rating:
5.0

Kyle was very nice and knologable. He did a good job. Thank You

Larry Fowler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dan Stell  |  First Impressions 
Rating:
5.0

Great facility and so easy to get in and out.

samuel maples  |  Overall Experience 
Rating:
5.0

Very happy with the professional staff and the storage unit itself. Clean facility with easy access and carts available.

TERRI LYNN VAN LOHN  |  Overall Experience 
Rating:
5.0

Very professional, courteous and helpful staff.

FRANCISCO YBARRA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tom Medevielle  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kaloni Vazquez  |  Online Move In 
Rating:
5.0

I usually only give above average to average ratings. Fortunately your associate Dylan made the experience as less stressful as possible. Thanks!

STEVEN OTT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES WALDROP JR  |  First Impressions 
Rating:
5.0

I had a fantastic experience especially since I only needed my storage a few weeks to get a place and didn’t have to pay a fee, that was so helpful!!!

Jessica Gonn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Short  |  Overall Experience 
Rating:
5.0

All the above points say it all.

Theodore Thomas  |  Overall Experience 
Rating:
5.0

Get there on time

scott plumer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

trish rudicill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ariana Gonzales  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jason roveto  |  Overall Experience 
Rating:
4.0

Kiel was extremely helpful. The other location off of Citrus rolled failed to honor my reservation and he quickly accommodated me.

steve houser  |  First Impressions 
Rating:
4.0

Great storage place but the roadways between the rows is only 40' wide which makes backing in a 5th wheel a challenge. Only reason I moved to a different location was 50' wide roadways and 15 minutes closer to home.

Robert Elliott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Olsen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JACQUELYN MURRAY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES hallquist  |  First Impressions 
Rating:
5.0

Everyone was very knowledgeable and helpful, anytime I called. Such a pleasure to work with the staff at the Litchfield AZ location.

Cecilia Becerra  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dwayne brimhall  |  Overall Experience 
Rating:
5.0

It was the cleanest storage facility I have ever used highly recommend

Kenneth Kanalos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GRANT NELSON  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Asher Pearsall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vickye Martin  |  Overall Experience 
Rating:
5.0

After hours entrance process was a little confusing with the card swipe machine on the opposite side of the door - i.e. to use the bathroom you needed to walk to the right side of the door - swipe card to show you were authorized then back to bathroom to swipe card to open. Maybe additional signage would help.

Tyler Dixon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Kanalos  |  First Impressions 
Rating:
5.0

Excellent service and the facility is clean and efficient. You could beef up or fix the WiFi as I had a difficult time rescheduling mover from my computer trying to use the WiFi.

Lori Walker  |  Overall Experience 
Rating:
5.0

Top notch- the staff is super helpful and knowledgeable.

Lori Walker  |  Overall Experience 
Rating:
1.0

You cancelled our confirmed reservation for the moving truck which meant we did not get the free month storage. Last minute had to find a truck elsewhere big enough. You said we had first floor, then gave us furthest away on third floor. All these promises that were suppose to be guaranteed confirmed as stated on your website! What we got was “I’m sorry”. We will never again look at u-haul as our mover. We did try to resolve!! The facility is nice. It’s uhaul that does not stand behind their promises.

John Olszewska  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jim Williams  |  First Impressions 
Rating:
5.0

Very helpful

Colleen Entrikin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clee Lane  |  First Impressions 
Rating:
5.0

Very friendly and convenient.

David Brehen  |  Overall Experience 
Rating:
5.0

Every single employee at this facility is extremely helpful and extremely friendly. I originally started with the one in Goodyear the employees there are very rude they could care less if they help you or not.

Joyce Underwood  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

staci ocasio  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

charles howard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jaclyn Rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harrison Thunell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yvonne Patterson  |  First Impressions 
Rating:
5.0

We are still moving into the unit that we reserved. We have had excellent customer service since the beginning. I would highly recommend this location. We feel like part of the Uhaul family.

JON CAILLIET  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lilly Alzo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Craig Teasdale  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tim Miller   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONNA WILLIAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brianna Heath  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lloyd Callahan  |  First Impressions 
Rating:
5.0

This was the best storage facility that I have ever used. Storage unit I had was perfect for my needs. I rented vehicles a few times which were clean and well maintained. Staff were friendly, knowledgeable and professional. The overall cleanliness was flawless. I give the facility and staff a well deserved excellent rating.

CHARLES ROCCO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROGER CARRUTHERS  |  Overall Experience 
Rating:
5.0

The lady who made my reservation at the Litchfield location was very pushy. She is at the Goodyear location and.I definitely would not use that location. Her customer service is not all that great 🙄

sean reinheimer  |  First Impressions 
Rating:
5.0

Kiel, Thanks for working with us yesterday. Happy to get the 8x10 storage unit. BUT sure look forward to hearing we can move to a 10x15 by beginning of March. We probably will hold off putting anything in our 8x10 until we hear from you. Thanks. Roger

roger sanders  |  First Impressions 
Rating:
4.0

Sometime had trouble getting in do to insult truck park in the way unloading box storage for warehouse Also I feel if you leave the unit clean you should get a refund with rent left for the month 1/2 left Thanks Robert Beard (623-810-0552 )

robert beard  |  Overall Experience 
Rating:
5.0

Nice people especially the manager groped us so much!

Gary Walen  |  Overall Experience 
Rating:
5.0

Kiel and his team were great, wonderful experience

Craig Teasdale  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

edward balboa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID ROBEY  |  Overall Experience 
Rating:
5.0

I want to especially point out that Kyle at the Lynchfield, AZ U-Haul storage Facility, that we worked with was extremely friendly and helpful.

Nathan Lipp  |  First Impressions 
Rating:
5.0

Great customer service. Very knowledgeable about products.

Debbie STELMA  |  First Impressions 
Rating:
5.0

Kiel and team are alway professional and courteous.

CARLA WOODGATE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angelita cano  |  Overall Experience 
Rating:
5.0

Kiel and his team were very polite and always available to assist.

LaEunecia Riley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jodi Matchett  |  Overall Experience 
Rating:
5.0

Yes your service was very helpful for us. Clean, secure, good price... Thank you very much.

dina hanson  |  Overall Experience 
Rating:
5.0

I have always had a great experience with uhaul. The employees at this location was very helpful and pleasant !!! ⭐️⭐️⭐️⭐️⭐️ Thank you !!

Kelli Pulham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paula huie  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andre Bodrog  |  Overall Experience 
Rating:
5.0

We have had nothing but excellent service the whole 2 years we used their facility. the staff have been courteous, friendly and willing to help without asking. They exceeded every expectation that we had. We have moved which means we are no longer in that area. We hope if we ever have to use U-Haul again the next team will be as excellent as this one. Thank you to Kyle and everyone else.

DAWN lamertha  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leslie HEECiN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Luft  |  First Impressions 
Rating:
5.0

Staff was always courteous and informed on the products Uhaul offers

rebecca sayles  |  Overall Experience 
Rating:
5.0

One stop solution to all of our storage and hauling needs.

tony fratini  |  Overall Experience 
Rating:
5.0

You guys are a great and reliable company

Jorge Magana  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Asia Reed  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bryan Severin  |  First Impressions 
Rating:
5.0

I needed to start the move process to Glendale AZ - and this location seemed to be ideal, being within 7 miles of the future home. Upon renting a UHaul truck, found that I qualified for 1 month free rent - which helps out. I found the staff to be very friendly and pleasant, and noticed that this is a state-of-the-art facility with plenty of cameras and security sensors. The rental unit was spotless and seemed to be very new.

Glen Waskiewicz  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SHARON WALKER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ben Owens  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Connie Wright  |  Overall Experience 
Rating:
4.0

Everything was okay with the storage unit but when you decided to raise the price that's when I decided to take my stuff out, especially right now with covid going on and times are hard and people are unemployed you decide to raise the rent amount not good for me I was almost there a year with you guys but nope had to look for somewhere cheaper.

Patty Medina  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

william pillor  |  Overall Experience 
Rating:
5.0

Facility is very clean. I was able to unload a 15ft truck by myself thanks to the loading dock and use of carts to move my things to a 3rd floor location using elevator. A+++

Greg Smith  |  First Impressions 
Rating:
5.0

The staff was very helpful and polite!

WILLIE WALTON IV  |  First Impressions 
Rating:
1.0

in the 10 years I’ve been a customer I’ve never experienced worst customer service from the GM Kyle. I was harrssed by phone calls because of his error and talked to very rude and degrading including his caps in text messages on replies. I was accused and blamed for his issue not properly handling situations. Instead told me when I called the emergency line he didn’t answer because it was 1 o’clock in the morning and he found this was a nuisance and I shouldn’t of called. Was handled very poorly. Make matters worse received a increased invoice starting in February for a absurb dollar amount!! I'll be taking my business elsewhere.

stacey bann  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Hamil  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Perry Miller  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Jim neal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Reyes  |  First Impressions 
Rating:
5.0

Kiel and team do a great job. Very helpful and informative.

Steven Kennedy  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tammy Minnifield  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexis Funk  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pam Phillips  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sydney Luce  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua Rivera  |  Online Move In 
Rating:
5.0

Dylan was great to work with. He allowed us to move in 2 days early.

Scott Gunner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kirk coolidge  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Graham Schindel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES STEPHENS  |  First Impressions 
Rating:
5.0

I wish your associate would’ve asked if We were renting a U-Haul truck before charging my credit card. I had told him that my cousin Ruben Drotzmann is picking up a Uhaul truck From the same location tomorrow morning at 9 AM. He is assisting me with my move to your location. The associate said if he would’ve known he would’ve gave me the first month free for storage. I feel he should’ve asked me to double check. If an adjustment can be made that would be appreciated. Call me if you have any questions at 602-818-9182 Gabriel Felix

Gabriel Felix  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Saathoff  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Madelene Hill  |  First Impressions 
Rating:
5.0

Storage unit did allow water under the door after a rain, wetting several boxes on the floor.

KEVIN BRAUN  |  Overall Experience 
Rating:
5.0

We had three units as we transitioned to our new state and home. This facility was perfect for our needs and the staff was excellent. They were helpful, professional and friendly to work with.

Becky Robson  |  Overall Experience 
Rating:
5.0

When I had an issue trying to get autopay to work they were friendly and respectful to me and got the problems resolved.

mary lionberger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFFREY PRAY  |  First Impressions 
Rating:
5.0

Every employee was extremely pleasant

Karyn Gelowitz  |  First Impressions 
Rating:
5.0

Everyone was helpful and knew what they were doing which is priceless.

Chris Schaive  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

David Word  |  Overall Experience 
Rating:
5.0

The service was awesome n personal helpful, thats why we went U Haul.

Maria Sanchez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kelly lanham  |  Overall Experience 
Rating:
5.0

Everyone was very kind and helpful. Would use your facility again if i had to.

paula huie  |  Overall Experience 
Rating:
5.0

Awesome RV storage! Staff is also awesome! We feel fortunate to have found a spot at this UHaul RV storage!

THOMAS HANSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roberto cotto  |  Overall Experience 
Rating:
3.0

Too expensive

Richard Spann  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lynn Doyle  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MIKE ROBINSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bryce cartter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Jones  |  Overall Experience 
Rating:
5.0

They have always been very responsive to serving customers from propane purchases to outside storage arrangements

John Thomson  |  First Impressions 
Rating:
3.0

It is difficult to get through on the phone. Long wait times

Jim Merryman  |  Overall Experience 
Rating:
5.0

This was a new location and it looks like UHaul definitely got it right. Keep it up!

Solomon Waddles  |  First Impressions 
Rating:
5.0

Everyone there is very friendly and knowledgeable; even the cleaning lady! Great crew!! Great service! Great place!

Suzann W Carnick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Theron Lord  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SUSAN HOAGLAND  |  Overall Experience 
Rating:
5.0

Got the best care from Kyle.

Gina Thompson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Taylor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Russell Bywater  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

DAVID ROSS  |  Overall Experience 
Rating:
5.0

Great staff who were always friendly and ready to help. U-Haul site always well maintained.

Ike Timbreza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ray kusler  |  Overall Experience 
Rating:
5.0

Very happy with my experience with Uhaul.

Burke Nebeker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Betts  |  Overall Experience 
Rating:
5.0

Kiel was outstanding and without a doubt a shining star for U haul. He made the experience easy even with changing reservations. Very knowledgeable and easy to communicate with. He has my vote for U-Haul employee of the month.

lou decarolis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Pecham  |  Overall Experience 
Rating:
4.0

I had 4 units & one had a black widow spider & daddy long legs & lots of mouse poop. My last day there was cat poop in the hall. Told staff but when I returned before 7 pm it was still there. Need mouse traps everywhere b/c all units had mouse poop but one w/spiders had the most mouse poop. I did tell staff about black widow, other spiders & mouse poop in the one unit.

Joan Moss  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ron gruwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRAVIS MC GEE  |  Overall Experience 
Rating:
1.0

Don’t take the insurance, it does not cover the unit, only if something happens to the whole facility. For example, insurance only covers if there is a fire or flood. The CSRs were extremely rude and offered 0 help with the problems I have here. I stored an air loomed piano that my great grandmother gave me, long story short, I went to clean my unit out and the piano was filled with spider webs, black widows, and brown recluses. The people on duty said they couldn’t do anything about it and that the insurance doesn’t cover it so I’m basically SOL.. The general manager said he can’t do anything without pictures to start a “claim”. It’s been 3 days and still haven’t heard anything. I’m furious. Don’t go here.

Blain Hoogendoorn  |  Overall Experience 
Rating:
5.0

The employees are very respectful. The facility is very clean at all times.

trish rudicill  |  First Impressions 
Rating:
4.0

One elevator in the building is not enough with multiple floors and large loading docks to accommodate a lot of people.

RONALD SHADDEN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mike Agostinelli  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marisa Velez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAWN GARRIDO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

thomas bartol  |  Overall Experience 
Rating:
5.0

Everyone was nice and helpful.

Dale Cody  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Craig Jones  |  Overall Experience 
Rating:
5.0

The people at this facility were top notch including management. This was by a landslide the best facility and also the best experience I have ever had with storage solutions. Thanks folks for your efforts.

Merle Holtquist  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

helena hamann  |  First Impressions 
Rating:
5.0

Staff was great

Theron Lord  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lawrence Vader  |  Overall Experience 
Rating:
5.0

Dylan provided friendly efficient service and directions to facility area.

John Tennant  |  First Impressions 
Rating:
5.0

Staff at this location were very friendly and respectful. Appreciated the military discount offered to me. Staff followed guidelines for covid 19.

Ike Timbreza  |  First Impressions 
Rating:
5.0

The entire staff went above and beyond to help my situation out. My family and I are greatly appreciated to the staff at this location. Thank you.

PEDRO GUERRERO AGUILAR  |  First Impressions 
Rating:
5.0

Very nice friendly service!!

john metido  |  Overall Experience 
Rating:
5.0

The Staff, the facility and the maintenance at u haul at Northern and 303 location is wonderful, awesome, spotless and friendly thank you for your help that's why we keep coming back to this location all the time.

Francisco Santana  |  Overall Experience 
Rating:
5.0

Manager and staff were extremely knowledgeable and helpful.

ROBERT MACY  |  First Impressions 
Rating:
5.0

The staff and owner have always been accommodating, professional and friendly.. whether in person or on the phone.

rebecca sayles  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Glinda Newton  |  First Impressions 
Rating:
5.0

Muchas gracias

rodolfo rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

leah coffin  |  Overall Experience 
Rating:
5.0

Thank you for your help Kiel.

sadie holmes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Seufert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joel Pina  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Craig Jones  |  First Impressions 
Rating:
5.0

Great staff

KEVIN BRAUN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Courtney Garvin  |  Overall Experience 
Rating:
5.0

Kiel is awesome and went the extra mile multiple times.

KYLE STRONG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john prudhomme  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamie Dominguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bernadin osuna  |  Overall Experience 
Rating:
5.0

Very courteous staff. Only negative was that one customer in line wasn’t wearing a mask.

MIKE ROBINSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gregory Dickson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Claudia Hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JORGE SOLORZANO  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JASON BARRETT  |  Overall Experience 
Rating:
5.0

Kiel was exceptionally helpful and kind. He and the entire staff always went above and beyond my expectations. Thank you Kiel The McDowells

Mitzi and Duane McDowell  |  Overall Experience 
Rating:
5.0

Great staff !! Thank you, Highly recommended

JOSEPH GIBBS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donna Jean Mccollum  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james dallas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesus Valdez  |  Overall Experience 
Rating:
5.0

Very courteous and friendly staff.

DUANE BLACKARD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Seufert  |  First Impressions 
Rating:
5.0

Kyle is the best

Josh Burrows  |  Overall Experience 
Rating:
4.0

Our experience with U-Haul on 303 and Northern was great. However just a little disappointed and confused. We rented 2 units and 1 unit we were refunded on when we closed it. Keep in mind that is was at the beginning of that month. We recently closed our second unit and it was at the middle of the month. We were told that we would not be given a refund or even prorated for the remainder of the month even tho uhaul was paid in full for the entire month. Doesnt seem right to not be prorated for the last 2 weeks. We basically gave those funds away.

hannah farinacci  |  Overall Experience 
Rating:
5.0

Lovely clean facility, and wonderful, helpful people

Cheryl Casati  |  Overall Experience 
Rating:
4.0

Arrived from out of state and was able to get storage and arrange trailer drop off right a way. Staff was very helpful and friendly. The facility is clean and easy to access!

JENNIFER RHOADS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Hobin  |  First Impressions 
Rating:
5.0

Your employees were friendly and helpful.

karen hays  |  Overall Experience 
Rating:
5.0

Very knowledgeable staff all of them. I was there one time and one of the staff helped took out my bike rack and i also got the bike rack put in a storage cause i Did not want it in the garage cause my relatives will use it. I do not know who helped me but that staff was so helpful. I will never go to another Uhaul store but Kyle store. All the staff are so helpful.

Elizabeth Cabuena  |  First Impressions 
Rating:
5.0

Best customer service I’ve ever encountered please take note this facility is really the kindest nicest experience I’ve ever had most businesses are far and few in between this is the model business people should take note clean excellent atmosphere and great management A+++

Kevin Brownell  |  First Impressions 
Rating:
5.0

So glad there were carts to move items into storage units.

Michelle Zelten  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martha Hart  |  First Impressions 
Rating:
4.0

The grounds after entering the RV storage had several large pot holes, sometimes filled with water from the washout area. My unit had multiple screws and hardware that was left over from a previous tenant. Worried about tire puncture.

ed kosnoski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paula huie  |  First Impressions 
Rating:
5.0

Brought the family in to compare units. The staff was very polite, professional, and knowledgeable. Made great recommendations and worked with my availability. Will recommend this location based on the employees, best experience!!!!! These guys deserve a raise. I cane in June 13th in the afternoon.

Michael Lesher  |  First Impressions 
Rating:
5.0

Keep up the good job

Anton Petruska  |  Overall Experience 
Rating:
5.0

Very happy.

Chris Champion  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Sage  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Colleen Wilson  |  Overall Experience 
Rating:
5.0

Everyone in the office is amazing and they are super helpful!!!

Crystal Franks  |  Overall Experience 
Rating:
5.0

We only needed storage for a few months. We didn't feel the need to go back and check on our belongings, we felt they were safe. Justin was always very professional and knowledgeable. If he's not the manager, he should be!

Elizabeth Herrera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jaqueline juliard  |  Overall Experience 
Rating:
5.0

The U-Haul storage location at Litchfield Park, Arizona is a great location by far. I've been utilizing their services for some years and I've always been rendered outstanding customer service. A recognition should be given to their employees for their great customer service and for helping out in any possible situation to make things right, "thank you guys".

Edward Valero  |  Overall Experience 
Rating:
5.0

I rented a U-Haul trailer in Casper, Wyoming and moved to Arizona. I then rented a storage unit from U-Haul in Litchfield, Arizona. I had great service in both places. I wish all the businesses I dealt with was as organized as these were. I made reservations in both places, showed up and everything was ready and waiting for me. Thanks U-Haul.

Donna Jean Mccollum  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ernesto ibarra  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory Kooistra  |  First Impressions 
Rating:
5.0

Great staff, Clean and very efficient

ROBERT MATTESON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jonathan moore  |  Overall Experience 
Rating:
5.0

I was pleased to see how clean, accessible elevator and carts for moving belongings. The online process was very easy. Great experience.

Sonja Morgan  |  Online Move In 
Rating:
5.0

The cleaning lady actually walked me to my unit and had just cleaned it and warned me right off the elevator about wet floors! I actually wrote a letter to the GM Kiel about her she was so awesome! The only thing that went wrong was my card didn’t work after resetting and getting a new card so I have to go back to retry today.

kelly lanham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael mack  |  Overall Experience 
Rating:
5.0

Kyle was always helpful and friendly.

Ron Jordan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Davidson  |  Overall Experience 
Rating:
5.0

Everyone is great. #teamuhal

Amber Beeler  |  Overall Experience 
Rating:
4.0

Good location Very convenient

kevin williams  |  First Impressions 
Rating:
5.0

Thank you Kyle for calling us when needed! Al

Alan Caiati  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIKE WILMOT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

melissa williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Colleen Wilson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

leo van Veldhuizen  |  Overall Experience 
Rating:
5.0

Kyle was amazing with my experience. He made it very easy.

Kelli Pulham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

thomas riddle  |  Overall Experience 
Rating:
5.0

Online capabilities are effective and very handy. Kiel is very friendly and provides excellent service. Thanks.

STEPHEN PILGER  |  Overall Experience 
Rating:
5.0

They were very clear on all the particulars and respectful and friendly.

mary lionberger  |  First Impressions 
Rating:
5.0

We have been so impressed over the years with our storage unit here -- always clean and accessible -- if we ever need a unit again, this location will be our only consideration!

SUSAN KRAEMER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randall Orloske  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randall Orloske  |  Overall Experience 
Rating:
5.0

The cleanest and nicest facility I've ever been in. Would highly recommend to others.

Sabrina LeBlond  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy McDonald  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randall Orloske  |  Overall Experience 
Rating:
5.0

Kiel was awesome

Melvin Woody  |  First Impressions 
Rating:
5.0

Helpful staff and clean facility

Tony Powell  |  First Impressions 
Rating:
5.0

Staff was courteous and professional.

rebecca sayles  |  Overall Experience 
Rating:
5.0

Thank you Keil for your help with closing our account yesterday!

JOHN PETRIE  |  Overall Experience 
Rating:
5.0

Y’all kept the facility very clean and help me out with any problems I ever had.

Richard Mulford  |  Overall Experience 
Rating:
5.0

Staff are cordial and friendly as always. Thanks for your excellent help.

jerre myrick  |  First Impressions 
Rating:
5.0

The staff was very accommodating and helpful.

janet blasingame  |  Overall Experience 
Rating:
5.0

The customer service was excellent. They explained the rates, showed the unit, and provided hours of operation.

Sarah Chang  |  First Impressions 
Rating:
5.0

Both Kyle and Conner were very helpful, knowledgeable, courteous and professional. Excellent phone pre-arrangements and move-in experience rating is well deserved. I Highly recommend to others.

Charles Temple  |  First Impressions 
Rating:
5.0

So far so good good customer service no complaints

stanford victor  |  First Impressions 
Rating:
5.0

When we contracted for the storage unit, the computer system was malfunctioning. I hope that system has ben fixed.

David Johnson  |  Overall Experience 
Rating:
5.0

Thanks

David Strickler  |  Overall Experience 
Rating:
5.0

Very fast service at checking in and getting a storage unit. Very helpful workers here

Mario Sanchez  |  First Impressions 
Rating:
5.0

The staff was extremely nice and made the process easy.

CRYSTAL VAUGHN  |  First Impressions 
Rating:
5.0

I like the air-conditioning and the clean surroundings.

sadie holmes  |  First Impressions 
Rating:
5.0

kyle was very nice and helpful. Good customer skills

Ronald Curry  |  First Impressions 
Rating:
5.0

Great facility, always clean with a friendly staff.

Nathanpaul Mapes  |  Overall Experience 
Rating:
4.0

Very good service and professional

betty hamilton  |  Overall Experience 
Rating:
4.0

The guys there went beyond to make sure I was taken care of and to make sure I was in a unit that would fit my needs and helped out when they could so thank you guys very much for all your help.

Robert West  |  First Impressions 
Rating:
5.0

Even though i arrived 15 minutes before closing, the young man who assisted me had exceptional information regarding my needs. I got the storage unit i needed, location was perfect, & so was the disco

Sheri Bourne  |  First Impressions 
Rating:
5.0

It was very easy. Luis was very helpful when I called and inquired about a unit, as was the young man who help me when I arrived.

rebecca sayles  |  First Impressions 
Rating:
5.0

Kiel, the manager was very pleasant to work with and professional. The building was very clean and the area we rented was very well cared for. Much, much better than the last place we rented.

JOHN MALLINSON  |  First Impressions 
Rating:
5.0

Customer service at the location was excellent. Very helpful and treated me exceptionally well. The facility was very well kept and inviting. Very impressed and will recommend location to others.

CHARLES ROCCO  |  First Impressions 
Rating:
5.0

Have never used a U-Haul storage facility before - but Kiel and John are both great! They are so pleasing to work with. The container was unlocked and ready for me when I got there. Awesome!

DONALD GREENFIELD  |  First Impressions 
Rating:
5.0

Best UHaul staff we have ever met. We are 40 years military between us and the level of customer care with this Uhaul is one of top notch.

Billy Martin  |  Overall Experience 
Rating:
5.0

There was a little trouble in the beginning accessing my storage late hours of the night. The staff was great and very apologetic for what happened. Keil and staff were great thank you so much!!!

Lynetta Fears  |  Overall Experience 
Rating:
5.0

Very nice staff and convenient to our home.

MIKE DAVIS  |  Overall Experience 
Rating:
5.0

Connor is great taking care of the customer.

Roberto cotto  |  First Impressions 
Rating:
5.0

Very consistent facilities and rentals.

ray mcpherson  |  Overall Experience 
Rating:
5.0

I will use Uhaul for any moving needs.

Joyce Wallace  |  Overall Experience 
Rating:
5.0

VERY pleased with the service and facility.... have recommended to several friends.... will return...

Tony Powell  |  Overall Experience 
Rating:
5.0

Great customer service.

sterling rager  |  Overall Experience 
Rating:
5.0

Very clean and easy to access.

don crabtree  |  First Impressions 
Rating:
2.0

This place needs a manager. To step up an put some rules in place an check the work the others perform

David Cleveland  |  Overall Experience 
Rating:
4.0

I rented for 6 years and had no problems

DEBRA RICKETTS  |  Overall Experience 
Rating:
5.0

Facility is well-managed and maintained, with several options to meet your storage needs. Staff is friendly and helpful. It can sometimes be hard to reach by phone, but keep trying.

brad turner  |  Overall Experience 
Rating:
4.0

The lights right in front of our unit were not working the entire year we were renting. The day we moved out, men were working to fix the light.

pennylynn maxwell  |  Overall Experience 
Rating:
4.0

Great customer service

JEFFRY ZIRBEL  |  First Impressions 
Rating:
5.0

Nothing to do with the litchfeld place but when I made my reservation with the lady one the phone not sure how but it didn’t get into the Allie system but I had a reservation email.

Tiae' Evans  |  First Impressions 
Rating:
5.0

N/A

genoa haye  |  Overall Experience 
Rating:
5.0

Customer service was exceptional!

Adel Nouh  |  First Impressions 
Rating:
3.0

Had no problem

BRIAN BOLDT  |  First Impressions 
Rating:
5.0

When I vacated the unit I was renting, it was a quick transaction and I was on my way.

Cynthia Clark  |  Overall Experience 
Rating:
5.0

Met all of my needs and answered all of my questions throughly.

Amie Pollock  |  First Impressions 
Rating:
5.0

We were very happy to find a covered storage at a fair price , service was fast and efficient

gretchen geck  |  First Impressions 
Rating:
5.0

Great service. Lots of selection.

Christian Billesberger  |  First Impressions 
Rating:
5.0

Excellent overall.

Manuel Cabrera  |  Overall Experience 
Rating:
5.0

The person at the desk was great. Isiah was very helpful and nice. He is a real asset to the facility.

JD Doster  |  First Impressions 
Rating:
5.0

great place

lashaina hoskie  |  First Impressions 
Rating:
5.0

The gentleman that assisted us was very friendly, professional, and helpful. He physically showed us where our unit was located and explained all other benefits that UHAUL offers. Well done UHAUL!

joe valdez  |  First Impressions 
Rating:
5.0

It would have been helpful to have lighting actually within each individual unit.

carlton dawson  |  Overall Experience 
Rating:
5.0

The staff and manager of this particular U-Haul location were absolutely wonderful all the way threw. One of the best overall business experiences I’ve had. I can not say enough about them! Thank u

jason wirz  |  Overall Experience 
Rating:
5.0

Everything was great!!

Manuel Cabrera  |  First Impressions 
Rating:
4.0

It's very hot in AZ so people would like to work before the sun comes up. The facility opens at six. It's starting to get hot. Earlier gate access would be great.

RICHARD WHITE  |  Overall Experience 
Rating:
5.0

I rented climate control which was perfect for my valuable to protect from heat. Everytime I was there Lupita was always cleaning, inspecting and very nice to everyone. I would rent again if needed

Carol Magnano  |  Overall Experience 
Rating:
5.0

Always have a great experience with uhaul. The customer service is the best! Give all of them a raise!

Henry Salgado  |  First Impressions 
Rating:
5.0

Great place with great services.

Henry Salgado  |  Overall Experience 
Rating:
5.0

Very safe and clean place.

jerry valleroli  |  Overall Experience 
Rating:
5.0

Great help all around

Leurik Carpio  |  Overall Experience 
Rating:
1.0

I don’t like that you can’t use any other lock than the round ones feels like a scam to make you buy these from you.

robert montoya  |  First Impressions 
Rating:
5.0

Good attitudes and very customer service oriented even in the 119 degree weather. thank you for being the calm in the midst of our stormy move!

Sandra iakopo  |  First Impressions 
Rating:
5.0

Excellent facility.

Francis Miller  |  Overall Experience 
Rating:
5.0

Everything went smoothly with my storage unit rental. Alk personel working were very professional

burnis white  |  First Impressions 
Rating:
5.0

I have been a customer with the Litchfield Park uhaul location for a long time. Their staff will do their best to accommodate you and give you the best service even when they are short staffed.

Edward Valero  |  First Impressions 
Rating:
4.0

Person that helped me was not very friendly.

Scott Church  |  First Impressions 
Rating:
5.0

great experience at this location. personnel very attentive and professional.

HUGO PEREZ  |  Overall Experience 
Rating:
5.0

Pleasant efficient counter crew that worked through the process quickly

Randy Horn  |  First Impressions 
Rating:
4.0

Everything was fine

Timothy Goldrick  |  Overall Experience 
Rating:
5.0

Top notch employees and super clean and safe facility.

Rochanne Heniken  |  Overall Experience 
Rating:
5.0

Thanks!

David Strickler  |  Overall Experience 
Rating:
5.0

Everything worked out fine,

Francis Miller  |  First Impressions 
Rating:
5.0

I had a very great experience and I will recommend this location to anyone.

Deborah Allen  |  First Impressions 
Rating:
5.0

Some issues with employees knowing how to work the reservation system.

kevin gruenke  |  Overall Experience 
Rating:
3.0

Gravel and dirt lot makes for dust covered vehicles especially with street sweepers stirring it up. Entry gate left open often. Anyone can drive in.

Glenn Barnhill  |  Overall Experience 
Rating:
5.0

Best storage units and customer service I’ve had and this is my 9th time moving!

Shawn Thompson  |  Overall Experience 
Rating:
5.0

The best

Randall Orloske  |  First Impressions 
Rating:
5.0

This location did and provided everything that they said they would and on two occasions they went the extra mile. U-Haul Moving Litchfield Pk Hassel free experience after a cross country move, thanks

darnell davis  |  Overall Experience 
Rating:
5.0

Great facility. Would use it again if ever needed.

Sid Renouard  |  Overall Experience 
Rating:
5.0

Excellent facility! Staff always professional! Best of all, the cost good and reasonable!

thomas Ashton  |  Overall Experience 
Rating:
4.0

I have nothing but good things to say about this U-Haul. The place was always clean and open when I needed to move stuff into or out of my storage locker. Price was right and the service was great.

Scott Stempinski  |  Overall Experience 
Rating:
5.0

Overall it was a great experience. My belongings had been storage for nearly 2 years and by the end of it you couldn't tell. They were clean and kept at a cozy 80 degrees.

donald mcneil  |  Overall Experience 
Rating:
5.0

Thank you

Evelyn Keilman  |  Overall Experience 
Rating:
5.0

The entire staff at this location was very friendly and extremely helpful. A great example of what excellent customer service should be patterned after.

Jim Bennett  |  Overall Experience 
Rating:
5.0

The process of getting a storage unit went very smoothly. The unit was cleaned right away and available for me. I also purchased many boxes there as the prices are better than other stores.

celia johnson  |  First Impressions 
Rating:
4.0

The tenant with the road cleaning equipment has damaged the area around the clean out area causing a constant chuck hole with water in it requiring a red warning marker.

edward kosnoski  |  Overall Experience 
Rating:
5.0

Personnel who handled loading and unloading U-Box where helpful, friendly and knowledgeable. Really enjoyed working with them.

TOM ZAVODNIK  |  Overall Experience 
Rating:
5.0

They were great making sure that my pod was received by my family again thank you

Kim Whitman  |  Overall Experience 
Rating:
5.0

I was very satisfied with the service I received in renting my RV storage space. Everyone was courteous and thorough.

Timothy Brendler  |  First Impressions 
Rating:
5.0

Seriously clean

Frank Rockenback  |  Overall Experience 
Rating:
5.0

John at the counter was very nice and quite helpful in completing my transaction in a timely manner.

STEPHEN ABNER  |  First Impressions 
Rating:
5.0

Best Uhaul facility I have had the pleasure to deal with. Employees are efficient, respectful, and go the extra mile to create a wonderful experience.

James Kain  |  Overall Experience 
Rating:
1.0

We ran into to many obstacle, Delivering our U-box and unloading them. Only thing we got out of this was 1st month storage free. Was forced to store our Merchandise at this location.

ROB JORDAN  |  Overall Experience 
Rating:
2.0

.

Spencer Keane  |  Overall Experience 
Rating:
1.0

Overcharged me on everything. Not either money.

Michael Spires  |  Overall Experience 
Rating:
5.0

Good customer service.

victor anyona  |  Overall Experience 
Rating:
5.0

Didn't worry about my unit During my Storage time . That was important to me.

Sharon Long  |  Overall Experience 
Rating:
3.0

Was very good with the manager when we made reservations two weeks in advance. Just average at check in to get the truck and storage space. very slow returning truck. I still don't have my receipt.

ron gruwell  |  First Impressions 
Rating:
4.0

Ns

Sherman Wingfield  |  Overall Experience 
Rating:
1.0

We never had to go to the location. But the location did not call us when our items arrived. Seems like they did everything they could to get more months rent out of us.

Andrew Funk  |  Overall Experience 
Rating:
5.0

I will use Uhaul again if I need storage.

Robert Wenrick  |  Overall Experience 
Rating:
5.0

Friendly and responsive .. clean facility .. easy to get around

Tony Powell  |  First Impressions 
Rating:
5.0

Very perfrostel and lead by manager of great Ability . U haul has been blessed with highly Qualify people great job!!!

Chuck kisseberth  |  Overall Experience 
Rating:
5.0

General Manager Mathew and his team were great! Will definitely recommend!

jason wirz  |  First Impressions 
Rating:
5.0

Everyone is very friendly. The floors were always mopped everyday and smelled clean and fresh. The staff even offered to help. I would highly recommend this u haul to my friends.

joanne karas  |  First Impressions 
Rating:
5.0

Matt is absolutely the best manager!!

Richard carollo  |  Overall Experience 
Rating:
5.0

Prompt, polite, and very accommodating.

richard daum  |  Overall Experience 
Rating:
5.0

I shipped a pod across the country, NY to AZ.....very nice people, both places. I had no problems and would recommend to anyone to move this way...easy and convenient....

dinamarie matos  |  Overall Experience 
Rating:
5.0

Super helpful staff James I think is the guy who helped us

Jesse Meier  |  First Impressions 
Rating:
5.0

Drop off & pick up of container was a breeze.

Tod Doody  |  Overall Experience 
Rating:
5.0

Everything I asked for with a smile

Darrin Davis  |  Overall Experience 
Rating:
5.0

Always kind and will to help

joe rudder  |  Overall Experience 
Rating:
5.0

Great service, helpful, and friendly

Jakeeta Walden  |  Overall Experience 
Rating:
5.0

They did a great job check out was fast and easy

misty morris  |  Overall Experience 
Rating:
4.0

It was nice to have the storage so close

Ramona Cantrell  |  Overall Experience 
Rating:
5.0

Very kind and helpful staff Thank you

Evelyn Keilman  |  First Impressions 
Rating:
5.0

It was a nice and convenient location that very well for me. Thank you

MURRAY MULL  |  Overall Experience 
Rating:
1.0

Delivery driver damaged our coated driveway the she dropped off U-box. I contacted the manager and he always promised to get right back to me, never happened. Will just dispute charge with card Co

Scott Hubbard  |  Overall Experience 
Rating:
5.0

Probably the easiest storage unti that I have ever rented.

Richard Saathoff  |  First Impressions 
Rating:
5.0

It was what I needed to store my extra stuff while I sold my house!

Andrew Jackson  |  Overall Experience 
Rating:
5.0

Just awesome!

larry Roland  |  Overall Experience 
Rating:
3.0

Staff was friendly but there was confusion about pick up time.

Traci Luers  |  Overall Experience 
Rating:
5.0

Happy to find a space available and Mathew represented your company and facility well.

al collier  |  First Impressions 
Rating:
5.0

They were very helpful.

Rhonda Hatcher  |  Overall Experience 
Rating:
5.0

All employees at this facility were helpful and caring the place was very clean and homey excellent job by all

earl chambers  |  Overall Experience 
Rating:
5.0

Thanks

Rick Galbraith  |  Overall Experience 
Rating:
5.0

Excellent service. Everything was ready when I arrived. Overall was very happy with experience.

Kate Charleton  |  Overall Experience 
Rating:
5.0

The service was fantastic! Office was clean.. The road back to the last row kept deteriorating so much I felt uncomfortable driving my car there. Large water puddles also were bad.

cheryl body  |  Overall Experience 
Rating:
4.0

Everything went the way it should. No issues with good customer service.

john rist  |  First Impressions 
Rating:
5.0

Never had any problems and everyone was friendly and helpful.

Jesse Cantrell  |  Overall Experience 
Rating:
5.0

Coming from a previous experience you guys were so amazing

Jaqueline Walker  |  Overall Experience 
Rating:
5.0

Great service

Timothy Dunham  |  Overall Experience 
Rating:
5.0

I used your U Box program..it was very convenient.

Lisa Fillman  |  Overall Experience 
Rating:
5.0

Excellent facility and service. We stored household goods in their Climate Controlled Area for 6 months. Always very clean and very secure.

jeff howard  |  Overall Experience 
Rating:
4.0

Only issue encountered was the rolling gate into the RV area. The card reader had issues.

dean lewis  |  Overall Experience 
Rating:
5.0

Great service, friendly, efficient staff, UBox fan for life!

Alvin Quint  |  Overall Experience 
Rating:
5.0

Rented a truck from Houston Texas to phoenix Arizona. The truck ran very good no issues I would recommend this company again and again. A+ service.

Rick Galbraith  |  First Impressions 
Rating:
5.0

Great olace for our boat for several years......

lindon gareis  |  Overall Experience 
Rating:
5.0

The delivery woman was very nice and friendly. She also had very good suggestions on how to place the u-boxes.

Andrew Bailey  |  Overall Experience 
Rating:
5.0

All staff have been very friendly an very helpful it's a pleasure doing business with this Uhaul location.

dottie reedy  |  First Impressions 
Rating:
5.0

Fantastic experience. Communication was great. Would highly recommend.

Shane Doherty  |  Overall Experience 
Rating:
5.0

Matt was wonderful to me. He explained everything and answered all my questions

Richard carollo  |  First Impressions 
Rating:
5.0

Staff was EXCELLENT!!!!

Lyn Johannsen  |  Overall Experience 
Rating:
5.0

Very nice facility, they had my unbox ready fast in and out

MARCO OSUNA  |  Overall Experience 
Rating:
5.0

The UHaul staff was AMAZING!!!!!!

Cynthia Hargis  |  Overall Experience 
Rating:
5.0

Great service!

Chelsey Algreen  |  Overall Experience 
Rating:
5.0

Good job. Only suggestion is in AZ you need more indoor storage especially 10x20 units.

Jim Bennett  |  Reservation 
Rating:
5.0

Great location and great customer service!!!

LINDA HOEFNER  |  Overall Experience 
Rating:
5.0

Thank you so much you are a life saver

spencer richardson  |  Overall Experience 
Rating:
5.0

I would definitely use Ubox again

Larry Just  |  Overall Experience 
Rating:
4.0

I enjoyed my Uhaul experience

Charles Neely  |  Overall Experience 
Rating:
2.0

I rented a unit for 4 months while moving. When I first signed up I gave them all my info and told the staff I would be using the unit for multiple months. After having a unit for 40 plus days, I re

peter mayer  |  Overall Experience 
Rating:
5.0

Great Service all Around

James Branch  |  Reservation 
Rating:
5.0

Facility nice and clean. Like the air.

sadie holmes  |  Overall Experience 
Rating:
5.0

Really appreciate the cleaniness of the unit and being air cooled!

Carol Warren  |  Overall Experience 
Rating:
5.0

I would not hesitate to rent another storage unit from this facility. Always clean and staff was always polite and professional.

dennis nicholson  |  Overall Experience 
Rating:
5.0

Very good service overall and pods arrived and delivered with no damage.

Ladonna Michaud  |  Overall Experience 
Rating:
5.0

Matt and his crew were very helpful and worked to keep the place in great shape.

Robert Sperry  |  Overall Experience 
Rating:
5.0

This place was so clean!

cynthia bennett  |  Overall Experience 
Rating:
5.0

Our service was outstanding!! Thank you for making a stressful move, as easy as can be. You told us what and when things are going to be delivered. You kept us completely informed step by step.

Joseph Schappert  |  Overall Experience 
Rating:
5.0

Great experience

Robert Lindquist  |  Overall Experience 
Rating:
5.0

Very nice and secure place

Martin Vining  |  Overall Experience 
Rating:
5.0

The entire process far exceeded expectations. They kept me informed by email of U-box’s (2) location, and charges, as they moved from Minnesota to our home in Arizona. Highly recommend them.

Mike LaValle  |  Overall Experience 
Rating:
5.0

N

Candace Barchenger  |  Overall Experience 
Rating:
5.0

Very nice and friendly staff. I highly recommend this place.

raquel carranza  |  Overall Experience 
Rating:
4.0

Pretty happy with everything. The door on my unit could use some work

Jim Ezop  |  Overall Experience 
Rating:
4.0

Good experience

gary bellmare  |  Overall Experience 
Rating:
3.0

I think the woman helping me was having a bad day, because she was curt with me and didn't seem interested in really helping me. I was confused about some issues and she didn't try to help.

pennylynn maxwell  |  Reservation 
Rating:
4.0

Highly recommend

Susan Henderson  |  Overall Experience 
Rating:
5.0

none

tina meyer  |  Overall Experience 
Rating:
5.0

Greatly appreciate the excellent customer service at this U-Haul!

Suzanne Weston  |  Overall Experience 
Rating:
1.0

In early October we reserved a 10x15 unit Litchfield Park. Never received a confirmation number. Called to notify them of a date change and still NO confirmation number. Can't do business without it!!

MARLON HEALEY  |  Reservation 
Rating:
5.0

Matt and his crew have been great to work with at the location.

Robert Sperry  |  Reservation 
Rating:
5.0

Was very happy with my second experience using the Ubox.

Ashlee Clifton  |  Overall Experience 
Rating:
5.0

I called to schedule delivery and pick up of two containers; excellent service! I did not go into a Uhaul facility, so I cannot answer those questions; there needs to be a "not applicable" option.

Karen Trog  |  Overall Experience 
Rating:
5.0

I put my furniture in your facility while my home was being built. The fees were good, staff friendly and I appreciated the service. I have used trucks as well, thank you

kim baker  |  Overall Experience 
Rating:
5.0

Thank you for great service

michelle neal  |  Overall Experience 
Rating:
3.0

I had to call several numbers provided by U-Haul until I could find my U-box and have it delivered.

Deborah Dukes  |  Overall Experience 
Rating:
5.0

Coty was amazing and kind as we went through this process.

michelle neal  |  Overall Experience 
Rating:
5.0

Units are clean and in good condition. Staff was helpful.

Jennifer Cordner  |  Reservation 
Rating:
5.0

Nice facility needs a little work on the driveway pavement but clean, friendlly and easy access

helena hamann  |  Reservation 
Rating:
5.0

Great experience

Terrie Gilmore  |  Overall Experience 
Rating:
5.0

Thanks..Great Job!!

David Christensen  |  Overall Experience 
Rating:
4.0

Everything I contracted with from Seattle was done and completed when I arrived. Good job.

edward kosnoski  |  Reservation 
Rating:
4.0

Our delivery and pick up women were fabulous!!

Trina Demers  |  Overall Experience 
Rating:
5.0

We had transferred an U Haul box from WI to AZ. Service for storage and delivery went smooth, on time and without any damage to contents. Highly recommend U-Haul for any moving needs/supplies.

Dennis Weinhoff  |  Overall Experience 
Rating:
5.0

Thanks

ted d march  |  Overall Experience 
Rating:
5.0

nice clean facility, manager was courtious and helpful.

MARLON HEALEY  |  Reservation 
Rating:
5.0

I'm surprised to see how many customers do not read their contracts and then are surprised with unforeseen charges. ALWAYS read your contracts and ask questions if you do not understand the charges!

Suzanne Weston  |  Reservation 
Rating:
5.0

Great facility, very clean, nice staff.

Brittany Musick  |  Overall Experience 
Rating:
5.0

Great service and professionalism.

Ian Scott  |  Overall Experience 
Rating:
5.0

Customer service was excellent and our things were in great condition.

laurel bialek  |  Overall Experience 
Rating:
5.0

Customer service was excellent and our things were in great condition.

laurel bialek  |  Overall Experience 
Rating:
5.0

I never actually visited this U-Haul facility, but the customer service was excellent and our things in storage were in great condition.

laurel bialek  |  Overall Experience 
Rating:
1.0

The ladies and gentlemen that dropped the U Boxes off and picked up were professional and provided excellent service. Math, John and Debbie provided terrible customer service. Facility ? Are N/A.

Andrea Zuhri-Adams  |  Overall Experience 
Rating:
5.0

We were very pleased with our dealings with this Uhaul facility and especially the manger. We had a couple of issues that we brought to the manager's attention and the issues were promptly resolved.

Doran Lee  |  Overall Experience 
Rating:
5.0

The folks at the Litchfield Park U-Haul facility were informative and very helpful. I would recommend this facility to anyone. Thank you (Mr Nunn) for your excellent service.

Paul carranza  |  Reservation 
Rating:
5.0

Never had a problem with my vehicle stored on U-Haul premises. Been a Storage customer for over 10 years and will be back again fall of 2019. The staff has always accommodated my needs.

JOHN SHANKLIN  |  Overall Experience 
Rating:
5.0

Mark was very courteous, understanding, and a great manager to work with. He took great care of us.

Steve Stewart  |  Overall Experience 
Rating:
5.0

The staff was always very friendly and professional. I was impressed with the cleanliness of the storage lockers.

betty lafko  |  Overall Experience 
Rating:
5.0

thumbs up

Tim Herrick  |  Overall Experience 
Rating:
5.0

Great staff and location

Christopher Williams  |  Overall Experience 
Rating:
5.0

Really pleased with my decision to send my belongings cross country via the U-pack. Quite delighted! Smooth transaction all the way through! Thank you U-Haul

Cheryl Mellema  |  Overall Experience 
Rating:
4.0

Friendly, knowledgeable people!

Catherine Theriault  |  Overall Experience 
Rating:
5.0

Good

Maxwell Robinson  |  Overall Experience 
Rating:
5.0

Good

Maxwell Robinson  |  Overall Experience 
Rating:
5.0

Met Matthew, he was super awesome. Thanks for all your help and advice.

Tyrone Campbell  |  Overall Experience 
Rating:
3.0

The RV parking area was too dusty due to poor pavement and potholes. The self wash area was caked with mud and muddy water drains right in to the area I would have had to drive through.

Ed Stadjuhar  |  Overall Experience 
Rating:
5.0

I can't comment on the facility itself as I wasn't ever at the location. All the staff & drivers I talked with were patient & helpful . I look forward to using U Haul again in the future.

julie berryman  |  Overall Experience 
Rating:
5.0

Have used UHaul for truck rentals several times. The equipment is clean and ready to use. Always been treated very well. I now have rented a storage space for my RV. The facility is great!

STEVEN ERICKSON  |  Reservation 
Rating:
1.0

Would not recommend this facility. Took 2 phone calls to Litchfield, & 1dispute, for this location to stop taking my money for storage I never had at this location.

lakia Lewis  |  Overall Experience 
Rating:
3.0

Rates quoted online were not the rates allowed on day of rental. Milage rates online were .69 per mile, actual were .79

George Honsaker  |  Overall Experience 
Rating:
4.0

Staff was always helpful and knowledgeable..

Gilbert Duarte  |  Overall Experience 
Rating:
2.0

Never sent an email telling me that U-box had arrived at location, couldn’t find someone to help with my u-box so I had to drive back to the office. Employees friendly but place seems disorganized.

Savannah Carr  |  Overall Experience 
Rating:
5.0

This was my first time using UHaul Boxes. The whole process was better than the last time I used PODS. I had more control of when the UBoxes would be delivered and the cost was less.

Daniel Trokan  |  Overall Experience 
Rating:
3.0

The automatic payment system never worked and would cause late fees everytime I tried to set it up. The staff tried to assist but they could not figure out the problem either so they off set it for me

william laing  |  Overall Experience 
Rating:
5.0

Uhaul is the best Thank you

Jerzy Stryszowski  |  Overall Experience 
Rating:
5.0

They fit my need perfectly. Job well done.

don crabtree  |  Overall Experience 
Rating:
5.0

I would recomend this uhaul facility to anyone.

david jones  |  Overall Experience 
Rating:
3.0

I was very disappointed by the mess and mud back by the wash bay against the west RV storage wall. Too much mud and dirty standing water to drive through for storage of a clean RV.

Ed Stadjuhar  |  Reservation 
Rating:
5.0

Great move-in - fast, efficient!

DEBORAH CAPLES  |  Reservation 
Rating:
4.0

Good experience

Grayling Jordan  |  Overall Experience 
Rating:
3.0

The service to rent a storage unit is very slow. It took almost a half hour to rent a unit.

jose ovalle  |  Reservation 
Rating:
5.0

E

Maxwell Robinson  |  Reservation 
Rating:
5.0

the delivery person, a female, was extremely helpful. highly recommend commendation.

bob baker  |  Overall Experience 
Rating:
1.0

While Josh was your manager we were extremely satisfied with this facility and your staff. The new manager Jesse is incredibly rude and unhelpful. It was more important for him to clean up trash than

Jaqueline Sutton  |  Overall Experience 
Rating:
5.0

Staff was helpful and friendly and they were really knowledgeable.

Maxwell Robinson  |  Reservation 
Rating:
4.0

Very friendly !! Storage locker clean

Patricia Dulin  |  Reservation 
Rating:
3.0

Jesse the manager assisted me. Very professional but seemed very stressed out. Not personable for being in a customer service position. But I have rented there before and will still do so.

Bill Skol  |  Reservation 
Rating:
2.0

I did not have to go to the facility to pick up the boxes because we hired movers. However, the boxes were not delivered in time or even the right day. Overall, I wasn’t that pleased.

susan suparis  |  Overall Experience 
Rating:
5.0

Clean unit. In Ariz, an air cooled storage is #1, but our unit is near the end of a hall with a row of windows around the corner, so it is warmer than other areas on the floor - still cool though.

Carol Warren  |  Reservation 
Rating:
5.0

Very helpful in getting us a rental storage.

james sloan  |  Reservation 
Rating:
5.0

very professional and helpful

WILLIAM DODSON  |  Reservation 
Rating:
5.0

Russ and his team , provide excellent customer service and security.

JACQUELINE MILLICK  |  Reservation 
Rating:
5.0

Employees were very helpful and friendly

Cynthia Pesock  |  Overall Experience 
Rating:
5.0

Clean...Staff is helpful. The carts available to load/unload your stuff is very helpful as well.

Frank Rockenback  |  Reservation 
Rating:
5.0

Very nice employees

Erin Ulrich  |  Overall Experience 
Rating:
4.0

No issues until my last bill. I was 3 days late and a letter was sent to the back up person on my account. Why after 3 days was it sent, should be over 30 as told at account opening. Not happy.

HARRY BLUE  |  Overall Experience 
Rating:
5.0

None

dennis aguilar  |  Overall Experience 
Rating:
5.0

No need to visit facility itself. Had UBox delivered to home. Service representative was courteous and most helpful.

Violet J Hughes  |  Overall Experience 
Rating:
2.0

Just started contract 7/19 and got a move out email 7/22?? Assigned a unit that was locked. Assigned another unit but had access card issues twice. Staff not friendly and not overly helpful.

Susan May  |  Overall Experience 
Rating:
5.0

Very happy w all services

GINA SMITH  |  Overall Experience 
Rating:
4.0

A little mix up on the delivery date. When the U-boxes were delivered the people were great.

David Baker  |  Overall Experience 
Rating:
4.0

Would have been nice if the phone calls would have gone to the correct person. I received a total of 4 and each time i had to give them my sons number who was on the receiving end.

PHILLIP ANDREW MORGAN  |  Overall Experience 
Rating:
5.0

It was very easy and convenient we had a great experience

barney albert  |  Overall Experience 
Rating:
5.0

None

Chris Wright  |  Overall Experience 
Rating:
4.0

We were disappointed to find that when we vacated one of our units, we were unable to be reimbursed for the unused portion of the month. We left the unit on the 16th and had just paid on 7/5/18.

jim myrick  |  Overall Experience 
Rating:
5.0

thank you for your service.

DAWN lamertha  |  Overall Experience 
Rating:
5.0

We thank you for the fast and friendly service you gave us , It made our day a lot Easter. Thanks

teodore ramos  |  Overall Experience 
Rating:
4.0

Did not go to the facility. Just had 3 Ubox’s delivered

Robin Wyatt  |  Overall Experience 
Rating:
5.0

Jp

John Pribnow  |  Overall Experience 
Rating:
5.0

Our indoor storage building was well maintained and always clean.

FRANCIS BROADWICK  |  Overall Experience 
Rating:
4.0

RV Parking was very dusty, blacktop was always very dusty.

Robert Martinez  |  Overall Experience 
Rating:
5.0

The location was well taken care of and the staff was always helpful and friendly.

shawna means  |  Overall Experience 
Rating:
5.0

No issues at all. Everything went smoothly and on time.

Cathy Hill  |  Overall Experience 
Rating:
3.0

The checkout process was easy, the check in process not so much. The lady that helped check me in made me feel like I was more of an inconvenience than anything else & the reason I marked no for staff

josh gyles  |  Overall Experience 
Rating:
5.0

From the moment I began renting my storage unit, almost 5 years ago, until the day I moved out, every person there was helpful and attentive. Thank you.

GINO TAVERNARO  |  Overall Experience 
Rating:
5.0

Entire staff was extremely helpful. Josh the manager went above and beyond our expectations for customer service and made our moving experience significantly more pleasant.

Byron Smith  |  Overall Experience 
Rating:
5.0

Highly recommend this location.

manuel chaidez  |  Overall Experience 
Rating:
5.0

Great facility, clean with easy access.

greg wagstaff  |  Overall Experience 
Rating:
5.0

We rented UHaul pods from this location and the service was beyond excellent! All of the staff were so helpful and friendly. This was by far my easiest move yet thanks to them! Thank you!

Keri Tillman  |  Overall Experience 
Rating:
5.0

I used this storage for two years. Never had any problems and would definitely use again. Thank you.

patty Johnson  |  Overall Experience 
Rating:
5.0

Staff professional and very helpful Thank you very much

roger myers  |  Overall Experience 
Rating:
3.0

Yes, no questions do not do you justice. The amount of road dirt and rocks at the wash area is unacceptable. the facility security was haphazard, I came to an open gate as many times as it was closed.

DUANE WILLIAMSON  |  Overall Experience 
Rating:
5.0

Will use your services again in the future.

Paul Cox  |  Overall Experience 
Rating:
5.0

Very nice facility with friendly workers.

Leonard Maybaum  |  Overall Experience 
Rating:
5.0

We had 2 U Boxes that had been delivered early from North Carolina and the staff got them delivered to us the very same day we called. Everyone went above and beyond to have them dropped off.

Susan Wiebelhaus  |  Overall Experience 
Rating:
5.0

The u haul pod was very easy and helpful I would definitely use it again!

jackie kailey  |  Overall Experience 
Rating:
4.0

Did not like switch to answering service instead of talking with actual staff. Most of the time the answering service could not answer questions requiring travel to the storage site.

ed kosnoski  |  Overall Experience 
Rating:
4.0

Well planned design of the facility. The loading/unloading dock was especially appreciated.

JACK DOSCH  |  Overall Experience 
Rating:
5.0

Worked perfect for us

harold elg  |  Overall Experience 
Rating:
2.0

Not air conditioned."Thermostat" always at same temp no matter when I came, storage items were full of dirt so how airtight is it?Mgmt not helpful, sent me all over place.Wouldnt store again there

Kristina Farmer  |  Overall Experience 
Rating:
5.0

The staff at u haul were great!! A pleasure to work with.

Jerry Stetson  |  Overall Experience 
Rating:
5.0

Everybody was a so nice and friendly I will go back there again if I need☺👍

Kay Saab  |  Overall Experience 
Rating:
5.0

Only storage unit we have ever used that has carts to help you move your things in and out!

phillip rademacher  |  Overall Experience 
Rating:
5.0

Great facility. Clean and well kept. Staff is absolutely awesome !

Michele simpson  |  Overall Experience 
Rating:
5.0

Staff was very helpful.

Nancy Walter  |  Overall Experience 
Rating:
4.0

Didn't see facility. I rented a UBox; moved from MA to AZ. The box arrived a week early, which was good. However when box delivered to home could not get into box because two bolts were not removed.

Mary Jo  |  Overall Experience 
Rating:
5.0

We were very happy with the service and the facility. Thank you

don johnston  |  Overall Experience 
Rating:
4.0

thank you

Todd Stark  |  Overall Experience 
No reviews have been submitted for this location.

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