Customer Reviews for U-Haul Moving & Storage of Levittown

3,354 reviews

6250 Bristol Pike   Levittown, PA 19057
(Rt 13 & Pa Trnpk)

(215) 547-5454

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(215) 547-5454

6250 Bristol Pike
Levittown, PA 19057
(Rt 13 & Pa Trnpk)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Tell the customer about the overnight service fee.

Nakada Parry 
Rating:
5.0

Customer did not leave a comment.

Robert Sattelmyer 
Rating:
5.0

Customer did not leave a comment.

Lillian Ryan-Shupe 
Rating:
5.0

Customer did not leave a comment.

Timothy Carson  |  First Impressions 
Rating:
4.0

The back of trucked leached and my beds and other things were soacked. It was NOT informed of the leak.

preshae jackson 
Rating:
5.0

Nikki, was very helpful, Bristol location, Rt. 13, Penna,...

Wayne Dillon 
Rating:
5.0

Customer did not leave a comment.

Kayla George 
Rating:
5.0

Customer did not leave a comment.

SEAN FAUST 
Rating:
5.0

Every visit was exceptional this is the 4th time

PETER GNOSKI 
Rating:
5.0

Customer did not leave a comment.

Joe Schmucker 
Rating:
3.0

The gentleman in the morning at the desk did not seem very aware of how to do the check in. Took about 15min to get everything in. He tried running my card and kept saying my card was declining when my card worked fine. Finally got my card to work after trying several times. He even tried typing it in and said the security code didn't work. The second day I checked in online and when I came into the store to retrieve my keys and pay he said my reservation was not there even though I checked in online. This was not the experience I thought I'd have renting a truck. The woman at night was great. Kudos to her!

Tiffany Wright 
Rating:
4.0

Customer did not leave a comment.

danny durning 
Rating:
5.0

Customer did not leave a comment.

Norman Henk 
Rating:
5.0

Had a very nice experience with your facility. Helpful people and easy access to a storage locker. Very good customer care!

KRISTEN Campbell  |  Overall Experience 
Rating:
3.0

I don’t care for the online process. I’d rather deal with people.

Akita Victor  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Duncan Hoffman 
Rating:
5.0

Customer did not leave a comment.

Brian Hall 
Rating:
1.0

Once again, couldn’t get the truck share system to work. I was trying to take pictures and it kept not accepting them. I went into the store and the woman working couldn’t be bothered to help us. She said “it’ll take a long time” to help us , when we were just trying to drop this truck off after a long day of moving a house. I got on the phone again and talked to customer service to finish the rental. The guy online was great and told me to put the key in the box. Well the woman at the front desk had the key because we thought she was going to help us. Doing what the man said on the phone, I took the key and told her I was going to put it in the box to finish the transaction. She gave me attitude and said “where are you taking the key?” I told her what I was told to do and that we had the truck share mobile option and she again with more attitude said “you can’t do that”. I told her I was just following the directions I was given over the phone. She again wouldn’t budge and made me feel like an idiot for following the rules. I said fine and left the keys on the counter saying the rental was returned. If I get charged for anything because of her, I will be filing a complaint because she wouldn’t help with anything and decided to do whatever she wanted to do when I was just trying to follow the rules of my contract with U-Haul.

Rebecca Cicalese 
Rating:
5.0

Customer did not leave a comment.

John Kissinger 
Rating:
4.0

Customer did not leave a comment.

brenda hunter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen McCullough 
Rating:
5.0

My installer was excellent

Darlene Davis 
Rating:
5.0

Great service very nice man👍🏾

betty cummings 
Rating:
5.0

Very good person in this office

Jan Budzak 
Rating:
4.0

Customer did not leave a comment.

Kalp Desai 
Rating:
5.0

God

HAYDER ABDULLATEF 
Rating:
4.0

Customer should be informed they will receive a text with questions that are to be answered about the rentals condition. And to wait and complete before leaving parking lot. I didn't know about it. Was driving so of course I wasn't checking or reading text . When I got home and read the text I was unable to complete it. It only gives you 15 minutes to complete. And upload any pictures of existing damage. That's about the only thing I can suggest. Megan and Nikki were very kind and helpful.

gina dean 
Rating:
5.0

Customer did not leave a comment.

Deborah jones 
Rating:
5.0

Na

heather kelley  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Deborah jones  |  Overall Experience 
Rating:
2.0

The location was poorly staffed resulting in long wait times even when using online checkin. The supplies we ordered were not in the truck and unavailable when requested inside the store. The truck was poorly aligned making steering somewhat difficult. Upon drop off the staff was rude. If online checkin is an option you should not be required to get the keys from the desk and instead they should be available in a locker system. Would not use again.

Jacqueline Long 
Rating:
5.0

The trucks can be in a little bit better working order.

Nicole Bochna 
Rating:
5.0

Customer did not leave a comment.

Marek Bos 
Rating:
5.0

They were very helpful with what I had needed. I would recommend them to other people. The employers are very polite and respectful

IRENE FARR 
Rating:
5.0

My van was reserved at a different location that was much more convenient and closer to where I needed the van. Although the new location provided excellent service and the van was fine, having to drive farther to the new location added more than 30 minutes to my task and cost me additional mileage charges and gas.

Charles Higgins 
Rating:
5.0

Meghan was best customer representative thank you so much less stress on me now

michael deppen  |  First Impressions 
Rating:
5.0

Always friendly and helpful

TINA HANCOCK 
Rating:
4.0

Customer did not leave a comment.

Elizabeth Videtto 
Rating:
3.0

Customer did not leave a comment.

Pexco LLC 
Rating:
5.0

You had excellent customer service very courteous and very nice people. Thank you and I would use you again.

Melinda Williams  |  Overall Experience 
Rating:
5.0

I called around to storage units all around the area for the victims of a house fire. My aunt is living in a hotel with two children and two dogs. The community was donating so many things she had nowhere to keep any of it. U-Haul was the first place to answer with no hesitation. They were more than happy to provide my aunt with a unit free of charge for a limit time while she gets into a new home rental. I can’t thank them enough for their support! They made the process so easy too!

kelly Zimmerman  |  First Impressions 
Rating:
5.0

The best truck

Francisco Gonzalez 
Rating:
5.0

Customer did not leave a comment.

herbert dixon  |  First Impressions 
Rating:
4.0

Good truck handled quite well & was easy to load.

ronald bass 
Rating:
5.0

Customer did not leave a comment.

andy anderson 
Rating:
5.0

Customer did not leave a comment.

Anthony Frattaroli 
Rating:
5.0

Customer did not leave a comment.

Robert Hedden 
Rating:
4.0

Drop off was quick and easy but maybe have them ask if we had any issues to note at the end, I could have impressed upon them how dirty it was

Elizabeth Darling 
Rating:
5.0

Rented a truck for a few hours to pick-up and move some lumber. Great experience, staff was excellent, equipment was clean and processing was fast and event free. Overall, great experience.

michael Mazzarella 
Rating:
4.0

Customer did not leave a comment.

Gerard Ulrich 
Rating:
5.0

Don't do nothing, that woman did her job and did it well, and whoever cleaned it up before I used it,it was perfectly acceptable. Thumbs up

Robert Atkins 
Rating:
5.0

Nothing at this it all good

Albertine Horace 
Rating:
5.0

Ty so much

Rachel Gorelick 
Rating:
4.0

N/A

Tyler Walters 
Rating:
5.0

Customer did not leave a comment.

Neal Fishbough 
Rating:
5.0

Customer did not leave a comment.

Parth Patel 
Rating:
4.0

Customer did not leave a comment.

linda keller  |  Overall Experience 
Rating:
5.0

Thank you to the staff with making my experience a good one. I was able to get the unit that suits me best and it was available at the right time. Staff was extremely helpful and friendly.

Becky Lao  |  First Impressions 
Rating:
5.0

Thank you to the staff with making my experience a good one. I was able to get the unit that suits me best and it was available at the right time. Staff was extremely helpful and friendly.

Becky Lao 
Rating:
5.0

Customer did not leave a comment.

alan ninatoski 
Rating:
5.0

Customer did not leave a comment.

William Rodgers 
Rating:
5.0

Customer did not leave a comment.

Lynnmarie Endler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ron Smith  |  Overall Experience 
Rating:
4.0

Everything went very smoothly, clarification of all fees made the difference. Every one I spoke to was very helpful.

debroha Roncomanski 
Rating:
5.0

Nothing. Everything was great!

Frank White 
Rating:
5.0

The guy I make was good

Joseph Cutaiar 
Rating:
5.0

Customer did not leave a comment.

Timothy Rizzo 
Rating:
5.0

Your staff was EXCELLENT! Very knowledgeable and helpful. A pleasure to work with!

beth delone 
Rating:
5.0

Super good friendly customer service by Torey

KEITH BOATWRIGHT 
Rating:
5.0

Prevent smoking

Paul Atkinson 
Rating:
5.0

Very friendly and efficient staff made the whole process a breeze

Michelle Pawlowski 
Rating:
5.0

Customer did not leave a comment.

David Nelson 
Rating:
5.0

The pick up and return process was easy. Definitely would recommend.

Jennifer Spinola 
Rating:
5.0

Customer did not leave a comment.

phillip kennedy 
Rating:
5.0

Customer did not leave a comment.

Christina Laurich 
Rating:
5.0

Customer did not leave a comment.

VERONICA WAH  |  First Impressions 
Rating:
5.0

Great experience and wanted to commend the three ladies that were present when I checked out yesterday, very friendly helpful and pleasant girls. Great experience thank you

Alfred Morrone  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Fenil Gandhi 
Rating:
5.0

Customer did not leave a comment.

Urvashi Petel 
Rating:
4.0

Customer did not leave a comment.

KERI FRIEDMAN 
Rating:
5.0

Everything about the entire process was smooth.

Sharon Mcgrody 
Rating:
5.0

Customer did not leave a comment.

James Aug 
Rating:
5.0

Thanks for your Service in time of need .

DENNIS RICHARDSON 
Rating:
5.0

Customer did not leave a comment.

KEVIN HARMON  |  First Impressions 
Rating:
1.0

I was charged an extra $22.00 with no explanation

Amy Smith 
Rating:
5.0

Customer did not leave a comment.

James Brannigan 
Rating:
5.0

Customer did not leave a comment.

Kathelyne Claborn 
Rating:
5.0

Customer did not leave a comment.

Ethan Witherup 
Rating:
2.0

I was charged $170 for a little uhaul that was disgustingly dirty on the inside. 10 outta 10 don’t recommend.

Tiffani Acquaviva 
Rating:
5.0

Nothing !! Everything was perfect

Gregory Fink 
Rating:
5.0

Customer did not leave a comment.

NELIDA PENA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rosa Tucker 
Rating:
5.0

Customer did not leave a comment.

kevin steinberg 
Rating:
4.0

Megan, Mikki and Tori were exceptional and very helpful...

Stacie Fourroux  |  Overall Experience 
Rating:
5.0

The only issue I had was that my truck had a leak which prevented me from fitting all of my stuff and we had to use the blankets Uhaul provided for an additional cost to keep my belongs dry and safe from the rain.

Kimberly Chapman 
Rating:
5.0

This was a great experience. Please know everyone at this location were professional and kind. I would recommend this location to anyone.

john huggett 
Rating:
5.0

Everything was fine, no change

Steven Cullen 
Rating:
5.0

Megan was knowledgeable and efficient at the counter. Very good experience.

James Bell 
Rating:
5.0

Best UHaul I've ever seen-- and I've moved quite a lot over the years!

Jonathan Hanna 
Rating:
5.0

Easy to use and rent, held what it needed to and kept things dry.

richard conte  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER KIPLE 
Rating:
5.0

Things went fine, truck was available and ready to go. Perhaps in the future, all trucks should have near full tank of gas in case the renter has to drive far. Since have to return with as much as started, might be a better experience for all and a good marketing idea....

Richard Conte 
Rating:
3.0

Truck needed tuneup but ran ok on my trip.

Joseph Soja 
Rating:
5.0

a tension of good excellent lady

Flower Alcalde 
Rating:
5.0

Customer did not leave a comment.

Amar Patel 
Rating:
5.0

Customer did not leave a comment.

Antonio Prendergast 
Rating:
5.0

Awesome people at this location, very helpful and accommodating

mary rivera 
Rating:
2.0

Truck smelled. Employee never brought truck around. Gave me key and said its out there. Not helpful. Acted like he didn't want to be there. Not professional.

Scott Archer 
Rating:
5.0

The office people were friendly, smart and very helpful. They took my needs for my moving project very seriously. Top notch ladies.

Albert olczak  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debbie Malen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Willie Swinney 
Rating:
4.0

Customer did not leave a comment.

Steve Mills 
Rating:
5.0

Nikki was super friendly and informative

Rochelle Burger 
Rating:
5.0

Customer did not leave a comment.

Frederick Klein  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ralph williams  |  First Impressions 
Rating:
5.0

The store clerk was friendly, smart and very helpful. She knew her job well. Got me in and out quickly and sold me what I needed. Nikki was very helpful.

Albert olczak  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Isom 
Rating:
5.0

Customer did not leave a comment.

Michael Valentini 
Rating:
4.0

Let me return the truck! My reservation never went through, even though I did the paper work and was given the keys. The app said "no reservation found". When I contacted customer support, they connected me to someone higher up. The wait was 30 minutes. I opted for a call back. When Uhaul called me back, they immediately placed me on hold for 5 minutes. It took another 15 minutes to get the issue resolved. The return experience was completely unacceptable and unnecessary difficult.

joseph hornisck 
Rating:
5.0

Very helpful and accommodating. Excellent customer service

stephen thomas 
Rating:
5.0

All good

Alfred Morrone  |  Online Move In 
Rating:
4.0

Troy was extremely helpful and very awesome to work with, he helped me out with hooking up my trailer and making sure everything worked properly. I came in the day before to make my reservation and he helped me that day as well and was very courteous and took his time with me. He is definitely an asset to your company and a very hard worker. He goes on and above to be very helpful. Thank you

suzanne murphy 
Rating:
5.0

Customer did not leave a comment.

glen king 
Rating:
4.0

The mice were bad but I guess you can’t help that if ppl are moving their stuff in that had mice/rats. The staff was really great there. I’ve been dealing with this uhaul storage and truck renting for years and Every last staff I’ve had a transaction with was great, Especially Megan who I believe is The “Higher Up.” Thanks for being so helpful and pleasant to deal with everyone. I’m big on customer service.

Tammie Bell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Wolf 
Rating:
5.0

Customer did not leave a comment.

BRIAN NAGY 
Rating:
5.0

the man on duty was very nice and helpful.

Laurence Chacker 
Rating:
5.0

Customer did not leave a comment.

Latecia Coleman  |  First Impressions 
Rating:
5.0

Nikki is an amazing person she really does go above any beyond I will always use this location bc of her and meg they really are the dynamic duo n make u feel like family

Nicole hernandez  |  First Impressions 
Rating:
5.0

Megan the Manager was extremely helpful to my situation I felt like I finally had a solution to my situation . I felt like uhaul staff actually cared and welcomed me into the uhaul family! I will recommend uhaul any chance I get

Nancy Wagner  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

BERNARD JAMES FRALIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Hand  |  Overall Experience 
Rating:
5.0

I definitely would use this uhaul for storage if needed again when needed love the staff and facility is always clean

shakirrah moton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

suzanne albright  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

theodore eldridge  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James Daley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Daley  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LENORE BUTLER  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

earl cummings   |  Overall Experience 
Rating:
1.0

The absolute worst. We are going to court. They lied and said I could pay for unit and then sold all my belongings for 9$. I thought they were working with me when I explained I had a sudden death and the person I share it with died and now his items are part of estate. There is some inside stuff going on . Why would they sell my stuff for 9 $ when I'm offering the balance of 800$. And who does that to people at z time like this. These are migrating curmznstsnces to say the least. I've written the ceo , the BBB, the uhaul customer complaint department and a few more. This bully is illegal.

Danyel Brusius  |  Overall Experience 
Rating:
4.0

I think the price per month is a little high for the small unit I had. I wanted a smaller one. But there was none available at the time. If it cost less, I probably would have kept my stuff in there longer. But over all. It was clean and secure. But prices could be better.

Tiffany campano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Kilgallon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmine Santiago  |  First Impressions 
Rating:
5.0

The facility was very clean at all times the bathroom was also always maintained the staff was always helpful nice and pleasant. The manager was also very nice and friendly.

BRENDA johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sean tiscaritch Owens  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

angela Nyenuh  |  Overall Experience 
Rating:
5.0

everything was convenient and well run

Tae Lee  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOHN DERR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexander Cancel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary t Rodriguez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DAMION GOLDSMITH-MOORE  |  Overall Experience 
Rating:
4.0

Good place.

MIHAI COMANESCU  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lydia Sanchez-Santiago  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diana Nickerson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Walsh  |  First Impressions 
Rating:
4.0

I wish that the late fees were less money due to the fact we are in a recession and we ate on a fixed income.

stephanie Daley  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

DAVID COCHRAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN ROGERS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LYDIA CRUZ  |  Overall Experience 
Rating:
5.0

Really friendly staff, helpful. I couldn't ask for anything better.

Joe seamans  |  First Impressions 
Rating:
5.0

Clean, well run, great staff, good vehicle availability, all around very good experience.

david sowerbutts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ron sherratt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dawn Bradby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryan Johnson  |  First Impressions 
Rating:
1.0

Well, considering I’m not Seith and you keep emailing me AND you’ve cancelled reservations I’ve had in the past and cost me over $500 in the past, I’m gonna say I would absolutely never recommend y’all.

Seith Metts  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anthony Tisone  |  First Impressions 
Rating:
5.0

Staff at this location are friendly, very knowledgeable of the Rental Services and Equipment. The Manager, Megan is the ideal of what I would call The Uhaul Team Model Employee. She is very customer service oriented, and is willing to help out customers in everyday situations which happen unexpectedly. That's the key to a successful Business.!!

Jayson Boekhoudt  |  Overall Experience 
Rating:
1.0

My unit 1336 wat infested with mice! There were mice droppings on all of my belongings which had to be trashed! My daughter passed away… was actually murdered and the blanket that was over her casket and another blanket with pictures of her were full of mice poop and urine! This really saddens me because that’s something I can’t replace. I was told I had insurance then when I complained was told I didn’t have insurance and that it was easier to go through them directly then going through insurance. I was given a check for $1500 even though the things I lost was worth much more. I complained about my unit since January. I was honestly thinking about calling Mr Shoen because something needs to be done. The mice need to be dealt with! I forgot to mention my fireplace was ruined along with my daughters sneakers due to mold. Also I have videos to prove everything im saying

Charmane Steed  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

teresa fontanez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Danyel Brusius  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Adrienne Hancock  |  Overall Experience 
Rating:
5.0

I really appreciated the help giving thank you

rashida crawford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Evelynn Survis  |  First Impressions 
Rating:
5.0

The girl at the desk was awesome. U was so stressed out and she new that I was and she was extremely friendly and helpful

margaret russell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keith Morrison  |  Overall Experience 
Rating:
5.0

Staff was very knowledgeable and friendly

Janice Grier  |  First Impressions 
Rating:
5.0

Excellent store manager. Megan is terrific.

Joseph Santone  |  First Impressions 
Rating:
5.0

All the employees were very knowledgeable, helpful and pleasant

PATRICIA ROTH  |  First Impressions 
Rating:
5.0

The manager Megan was extremely helpful and very knowledgeable.

Keith Morrison  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rosa Marengo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherri Brewton  |  First Impressions 
Rating:
5.0

Megan Robinson was very helpful Courteous Knowledgeable

Vivian Siry  |  First Impressions 
Rating:
5.0

The manager took great care of me! She’s very professional, helpful, and cares about her customers! Definitely recommend this place!

Christina Pinelli  |  First Impressions 
Rating:
3.0

Everything there was excellent except fot the fact that there was a mouse problem and when i emptied my unit i had multiple items that needed to be thrown out,some of these items were things my mother gave me before she passed. These items were wrapped in plastic and stored in uhaul boxes and were damaged beyond repair. Except for this problem u haul is a place i would recommend, they just need to keep on topof this problem and i guess they didn't

LINDA LIPSACK  |  Overall Experience 
Rating:
1.0

Second floor storage with no elevator. No roll up doors. Regular swing open doors. DO NOT ROCCOMEND

Courtney Martynuik  |  First Impressions 
Rating:
5.0

Great storage facility.

DONALD BARNETT JR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole Bloniarz  |  Overall Experience 
Rating:
5.0

Megan and Her staff is the Best. Megan is an Excellent Person kind Polite and Helpful. I truly appreciate Her. Shes 5Stars

Antoinette Mclendon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dawn Seebach  |  Overall Experience 
Rating:
5.0

The Manager Megjan was great , I am a veteran and the Va was paying for my storage and was a bit less than prompt but Meghan understood and workes with me through my difficult situation. A÷ and 5 stars to her and her staff.

ROBERT PIAZZA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sHERRON mORRISON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nick Martin  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

thomas gamble  |  First Impressions 
Rating:
5.0

Everything is great at UHAUL. They have everything for you

Dawn Seebach  |  First Impressions 
Rating:
5.0

Megan made my first storage experience so easy, I would highly recommend this facility!

Eileen Oneal  |  Online Move In 
Rating:
3.0

Dead mouse was found and some green wrapping tape.

Teddi Groff  |  First Impressions 
Rating:
5.0

Great staff, very helpful. Reasonable prices and a good promotion

robert trout  |  First Impressions 
Rating:
5.0

Megan was the most amazing customer service rep that I had dealt with.

Latonya Petersondavis  |  Overall Experience 
Rating:
5.0

Megan you were truly amazing, moving can be stressful but you always made our experience great with your capabilities in problem solving and flexibility. UHaul is lucky to have you. Thank you. Eddie

EDUARDO CAMPBELL-FERREYRA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

edwin santiago  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jennilyn wambach  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john macdonald  |  First Impressions 
Rating:
5.0

No comments it was an excellent experience

Melinda Williams  |  First Impressions 
Rating:
2.0

I never had a storage unit with you guys. Please STOP

Debbie Michener  |  Overall Experience 
Rating:
5.0

Very friendly and efficient service

dale worstall  |  First Impressions 
Rating:
5.0

Manager Meghan was very attentive , helpful and knowledgeable to all my needs and questions A+

ROBERT PIAZZA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Monari  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JAMES DALEY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nancymarie McManus  |  Overall Experience 
Rating:
5.0

Megan is Amazing, from the beginning to the end

Latonya Petersondavis  |  First Impressions 
Rating:
5.0

Five stars always polite and friendly when I went and very clean

Corey Raymond  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Stoto  |  First Impressions 
Rating:
5.0

Megan was excellent! She was knowledgeable and very helpful. She provided a great customer service experience. Thank you.

ALAN JAMNIK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Judy Stead  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rashida crawford  |  First Impressions 
Rating:
4.0

Very good service

JAMES DALEY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Antoinette Shy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janet Rice  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ellen Walker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kpannah Kporlor  |  Overall Experience 
Rating:
5.0

I was being high maintenance and changing my reservation last minute. They were accommodating and professional. Megan was very helpful with the process.

Nicole Bloniarz  |  First Impressions 
Rating:
1.0

Horrible service you guys unit had bed bugs in it had trash all of my property

Sanad Salah  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDUARDO CAMPBELL-FERREYRA  |  First Impressions 
Rating:
4.0

Everything was good. However the person at the call center said it was temperature controlled, meaning cooled and heated. However, when I got there, it was only heated.

LEAH MONACO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keri Vaughan  |  Overall Experience 
Rating:
1.0

Have mice

Jasmika Brown  |  Overall Experience 
Rating:
1.0

Rented a truck and they charged me $153.00 just to go 6 miles down the street. Still waiting for my refund. The staff checked in the truck wrong and charged me crazy fees.

Seri Saechao  |  First Impressions 
Rating:
4.0

Haven't seen any mice but had ALOT of mice dropping and boxes stained with mice urine in my storage.

ANDRE SCOTT  |  Overall Experience 
Rating:
4.0

Didn't like your nasty letters if I was 1 day late with the payment. Other than that everything was good.

James Whittle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Philip Schaefer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

hector pachecho  |  Overall Experience 
Rating:
5.0

No problems whatsoever Megan was awesome highly recommended

David Bogarde  |  Overall Experience 
Rating:
4.0

You owe us a refund for the remainder of the month please mail it to me. Thank you. Karen Swites

KAREN SWITES  |  Overall Experience 
Rating:
5.0

Fast service

sherry barber  |  Overall Experience 
Rating:
5.0

Everything was clear, everyone was very nice and I had access when ever I needed it.

Robert Caywood  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judy Stead  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul Bracken  |  Overall Experience 
Rating:
4.0

AIR CONDITIONING would help A LOT especially for people with upper respiratory health issues🤔😊

HAZEL GOODE  |  Overall Experience 
Rating:
5.0

All of the staff members were lovely and very helpful. This is why I chose this storage facility again.

Margaret Owens  |  First Impressions 
Rating:
3.0

Storage unit leaked and destroyed precious items

donna Leone Hartman  |  Overall Experience 
Rating:
5.0

Every one a dealt with was very helpful. The Facility is well kept.

Shawn Laird  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Winters  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lisa Monte  |  First Impressions 
Rating:
5.0

Excelente

Marvin Osorio Xol  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHELSEA HAMPTON  |  Overall Experience 
Rating:
5.0

Megan Robinson is the BEST!

George Mc collum  |  Overall Experience 
Rating:
5.0

Staff was top notch, they took pride in providing a secure location to place your items. They ACTUALLY monitored the cameras and could provide accurate information regarding the coming and going of those who went through the security doors. I not once felt any type of fear or apprehension of my unit. Very understanding and accommodating. I could go on. But I did have sticker shock when I went there but found out that they offered a very competitive price.

steven mccoy  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JAMES DALEY  |  Overall Experience 
Rating:
5.0

Megan was extremely helpful and understanding

Danielle Michaelson  |  First Impressions 
Rating:
4.0

The lighting for the units can be better...lights are automatic when you trip them for the hallways.

Harry Dunbar  |  Overall Experience 
Rating:
5.0

Perfecto

Marvin Osorio Xol  |  First Impressions 
Rating:
1.0

Luego de 1 dia de alquiler trate de cancelar la unidad por que era muy pequeña para mi uso, no disponian de alguna otra unidad de mayor tamaño solo me informan que lo sienten y que no pueden ayudarme y pierdo los $190 que Pague por la unidad que nunca ocupe fue muy injusto la ultima desicion.

Roberto Colon Medina  |  Overall Experience 
Rating:
5.0

Megan was amazing, very friendly and helpful!

Rebecca Treloar  |  Online Move In 
Rating:
5.0

They were very professional and I would recommend them to anybody the facility was very clean and I thank them very much

Melvin Mcleod  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randy Riese  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Goksan Ozman  |  First Impressions 
Rating:
5.0

Megan was amazing! Had a rough, long day, and she went above and beyond to help my experience with U-haul that much better. Thank you for your dedication to customer service.

Omar Sostre  |  First Impressions 
Rating:
2.0

I had mouse and rat feces all over everything and my stuff smelled like urine

martin woodward  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Brown  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ROSEANNE AMELIO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terra Bronner  |  Overall Experience 
Rating:
5.0

Overall great experience! Especially when COVID-19 hit and I lost my job, Megan was great in understanding and working with me. Thank you for your outstanding A+ Customer service!

Cylina Febres  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

IGNACIO PEREYRA  |  Overall Experience 
Rating:
5.0

The staff there was so very helpful and out going! I told my employees at work how nice it was there !!

john lang  |  Overall Experience 
Rating:
5.0

Megan was awesome and super friendly. She made it seem as if we already knew each other. Great people skills!

obinna luckett  |  First Impressions 
Rating:
5.0

Once Tom was gone, it was a far better facility. Prior to Meghan, the facility was terrible. Meghan was easier to contact, the team understood what was going on and able to give answers and be of assistance more frequently. We loved having our stuff at Uhaul & never felt like it was going to be taken or anything. We were there for a total of 5 years & the last year has been much better than the other 4. Thank you Meghan!

stephanie mack  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Rubin  |  Overall Experience 
Rating:
5.0

Megan was a rockstar in helping me with my unforeseen issue with my storage. I would highly recommend this facility with all your moving and storage needs. Very professional and courteous staff.

David Bogarde  |  First Impressions 
Rating:
5.0

Truck was in bad shape. But everything else was great!

Paul Bracken  |  First Impressions 
Rating:
5.0

Both of the employees were so very helpful and out going! They help my wife and I pick out the right storage unit.

john lang  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

todd huber  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jenn DeMarco  |  Overall Experience 
Rating:
5.0

The nicest, most understanding and helpful people ever. Thank u

Jenn DeMarco  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

allbert betesh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRANCINE KENT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cylina Febres  |  First Impressions 
Rating:
5.0

They help me for unpaid payment.I lost my job at 01 March 2020 for COVID-19 pandemic,and store manager give to me big discount.I never forget this manager action in my life.Thanks manager,you are amazing. Thanks U-Haul.

AKSOY SEFA  |  First Impressions 
Rating:
5.0

Smooth transaction, easy to change to a bigger unit.

renate bal-balyemez  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

James Daley  |  First Impressions 
Rating:
5.0

Never had a problem. Always easily accessible and very clean. Temperature always consistent.

Nancy Riccio  |  Overall Experience 
Rating:
4.0

Great customer service

kensly cherilus  |  Overall Experience 
Rating:
5.0

Magan is wonderful. Nice staff.

Carmen Franco  |  Overall Experience 
Rating:
5.0

Banning moving was excellent. The movers were fast yet assured that your furniture were properly handled. I recommend this moving company.

Carmen Franco  |  First Impressions 
Rating:
5.0

They were great made sure I had everything and understood everything and were very nice good people at this location

Kevin Walsh  |  First Impressions 
Rating:
5.0

I had a unit since September 2018 until this week. I never worried about my stuff stored there or going there any hour of the day or night the lighting was fabulous and the gate secured.

Nancy Wagner  |  Overall Experience 
Rating:
5.0

I’ve recently was at the uhaul for 4 moths. Tory was always so helpful and always came through with his promises. Laura always communicating with everyone 2 make sure I was ok. Meaghan is the best!

Karahn Ballard  |  Overall Experience 
Rating:
5.0

Fast check in easy access to my unit

jennifer shane  |  First Impressions 
Rating:
5.0

Great customer service. Everyone there was very professional and friendly. I was greeted as soon as I walked in. They made sure I got exactly what I need including any additional items. Thank You!

Victoria Mckernan  |  First Impressions 
Rating:
2.0

Needs maintenance. Fix the doors into storage area. Carts are in bad shape. Door stops do not work. Very large bumps that make it difficult to roll things in and out. Messy. Obvious rodent issue6

William Friend  |  Overall Experience 
Rating:
5.0

I found the owner and Mr hill to be extremely helpful, friendly and knowledgeable. Moving is never an easy task and they made the process of truck rental and storage a lot easier.

karen mills  |  Overall Experience 
Rating:
5.0

Tori was very helpful

karen Brookins  |  First Impressions 
Rating:
5.0

Very good

Willard Geaorge  |  Overall Experience 
Rating:
3.0

I loved the people that worked there but the two raises in rent is a bit ridiculous. The reason most people choose uhaul is because the smaller facilities do that.

Sean Stark  |  Overall Experience 
Rating:
5.0

Every staff member is so personable and accommodating. I have always walked out of there with a smile. Highly recommend! Thank you!

Andrea Guy  |  Overall Experience 
Rating:
5.0

Laura & Cory did all that they could to accommodate me when there were mistakes on my contract. They were patient & understanding & "real" people. I would recommend this location!

Karen Conti  |  First Impressions 
Rating:
4.0

Staff worked hard to find what I needed.

Jennifer Brown  |  First Impressions 
Rating:
4.0

Staff members were great.

Charissa Wiley  |  Overall Experience 
Rating:
5.0

My experience with your company has always been phenomenal

constance moore  |  Overall Experience 
Rating:
4.0

this place was great. the staff was very helpful.i would recommend this place for anyone looking for storage in the area

Kevin Cagnetti  |  Overall Experience 
Rating:
5.0

Never had a problem at this location. This is the 2nd time using them and if needed will use again in the future. Friendly staff and overall clean and secured area.

REBECCA PURCELL  |  Overall Experience 
Rating:
5.0

Tom and the ladies that work this location are amazing!!! I was so stressed with my first move by lmyself! They helped me with boxes truck moving helpers and s storage unit.they are the best

Nancy Wagner  |  Reservation 
Rating:
4.0

Thank you

DENNIS RICHARDSON  |  Overall Experience 
Rating:
5.0

I will definitely use again , if needed .

Shawn Gordon  |  Overall Experience 
Rating:
5.0

Excellent treatment,services on this location.

Eddy Gonzalez  |  Reservation 
Rating:
2.0

Rats had gotten in the unit and shredded our Livingroom furniture beyond repair, defecated and urinated all over the furniture as well. Manager helps us with the claim, we have not hear back yet. 2wk

Juan Roman  |  Overall Experience 
Rating:
4.0

No comment

Juanita Jackson  |  Reservation 
Rating:
3.0

Renting the truck was great

John Dinatteo  |  Reservation 
Rating:
1.0

Made reservations online confirmation number and all go on day to drop it off and told no longer taking out side rv storage. I feel Uhaul dont know what's going on very disappointing

Arthur Knauss  |  Reservation 
Rating:
1.0

Will never use uhaul again after this whole experience

Michael Tomlinson  |  Reservation 
Rating:
4.0

The gentleman who assisted me was great. My "no" for well maintained was due to the fact there was a rat bait tray in my unit. Found this disturbing. I was terrified to open boxes at home.

Patricia McMenamin  |  Overall Experience 
Rating:
5.0

Steven was very helpful, knowledgeable amd professional. He was a huge help! The rental van and atorage unit were in excellwnt ccondition aa well Thank you!

Deana Vassalluzzo  |  Reservation 
Rating:
3.0

the only thing wrong wa that I had mouse droppings in my furniture.

GEORGIA HUDOCK  |  Overall Experience 
Rating:
4.0

Facility was very well maintained interior the outside was maintain as well with the exception what appears to be the abandon vehicles boats trailers. It was almost a deterrent in getting a unit

Harold Range  |  Overall Experience 
Rating:
5.0

Very nice and helpful, I would recommend this particular facility.

Jeff Headen  |  Overall Experience 
Rating:
4.0

Very helpful staff

constance moore  |  Overall Experience 
No reviews have been submitted for this location.

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