Customer Reviews for U-Haul Moving & Storage of League City

6,679 reviews

351 Gulf Fwy S   League City, TX 77573
(Right past the Cracker Barrell, Next door to Space Center RV park)

(281) 338-8778

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(281) 338-8778

351 Gulf Fwy S
League City, TX 77573
(Right past the Cracker Barrell, Next door to Space Center RV park)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Coddy Fontenot  |  Overall Experience 
Rating:
3.0

The moving pads were way in the back of the facility and not on the truck. Had to go through a huge storage facility to a locker to get them and carry them outside to the truck in the parking lot. 48 pads is a lot to ask of a disabled senior to do when I’m renting the equipment. We asked for an appliance dolly they did not have one.

terry brown 
Rating:
4.0

I have used this location for all my local Uhaul needs. I always feel like I am getting personal attention and all my questions get answered

Glen Blevins 
Rating:
5.0

Customer did not leave a comment.

Eric Reutelhuber 
Rating:
5.0

Customer did not leave a comment.

Travis Love 
Rating:
1.0

They gave me a truck that was not filled and when I returned it the same way I was charged to fill it up. How rude

Stephenie Anderson 
Rating:
5.0

Customer did not leave a comment.

Susan Boatright 
Rating:
5.0

Customer did not leave a comment.

Celeste Buitenbach 
Rating:
5.0

Easy move out process.

Matthew Reyes  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Patrick Carter 
Rating:
5.0

Customer did not leave a comment.

David Appelt 
Rating:
5.0

Customer did not leave a comment.

Jonathon Traigle 
Rating:
5.0

Customer did not leave a comment.

Darletha Knowes 
Rating:
5.0

Customer did not leave a comment.

Michael Hernandez 
Rating:
4.0

Customer did not leave a comment.

John Schwartz 
Rating:
5.0

Customer did not leave a comment.

Michael Chappell 
Rating:
5.0

Customer did not leave a comment.

Richard Edwards 
Rating:
5.0

Customer did not leave a comment.

Fernando Perez 
Rating:
5.0

Thank you

Samuel Baldwin 
Rating:
5.0

Customer did not leave a comment.

Steven Harris 
Rating:
5.0

Customer did not leave a comment.

Barry Clepper 
Rating:
5.0

Customer did not leave a comment.

Benson Bolling 
Rating:
5.0

Customer did not leave a comment.

Hector Garza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darrin Gathright 
Rating:
5.0

Customer did not leave a comment.

Julio Rodriguez 
Rating:
5.0

Customer did not leave a comment.

eduardo rosales 
Rating:
5.0

All staff members went above and beyond to help me while dealing with a very tough transition. Special thanks to the manager Josh for his leadership and understanding.

Ashley Littles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Gould 
Rating:
5.0

Customer did not leave a comment.

DEREK THOMPSON 
Rating:
5.0

Nothing I can think of.

jon Tankersley 
Rating:
5.0

Customer did not leave a comment.

Steve Simpson 
Rating:
5.0

Customer did not leave a comment.

Sean Nolan 
Rating:
4.0

Staff was very helpful

larry matthews 
Rating:
5.0

Customer did not leave a comment.

Bradford Willett 
Rating:
5.0

Customer did not leave a comment.

Juan Sanchez Flores 
Rating:
5.0

Always quick checking out and checking in. Good location with friendly people

Martin Dyess 
Rating:
4.0

Quick work, professional attitudes. Work was on a 2022 Honda Odyssey. We only use the hitch for a cargo carrier, I’ve never towed with it since I have Nissan Titan. The work was immaculate, it looked like the hitch was built in at the factory. Would definitely recommend this store for your hitch needs.

Christopher Alexius 
Rating:
5.0

Customer did not leave a comment.

Joseph MASSAR 
Rating:
5.0

Customer did not leave a comment.

Alan Maguire 
Rating:
1.0

better equipment

melvin thornton 
Rating:
4.0

Customer did not leave a comment.

Caleb Sheppard 
Rating:
5.0

Was involved in a collision and my customer service representative Jake was extremely helpful and efficient on the phone . He got me taken care of and in a new U-Haul quickly. Really appreciate his good customer service and professionalism.

Adam Sibley 
Rating:
5.0

Emily was fantastic! She went the extra mile for me when I was in a bind, very communicative and responsive. Sweet demeanor, attractive...she's got it all!

Matt Cofer 
Rating:
5.0

Customer did not leave a comment.

Edward Ercanbrack 
Rating:
5.0

Customer did not leave a comment.

Brian Caminiti  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

anthony GONDESEN  |  Overall Experience 
Rating:
5.0

In and out pickup and return!

David Jacobson 
Rating:
5.0

Staff is always polite and professional.

William Long 
Rating:
5.0

Only thing I have to say the dolly wasn’t lock down when I checked it but they was gone home for the day by the time I seen it.

Reginald Bethley 
Rating:
3.0

Man that unhitched the trailer was rude when telling me I had to move out of the way. I was setting my GPS so I could find my way back to my new apartment.... evidently not fast enough for him! And there was no one around me so I wasn't in anyone's way.

becci swanstrom 
Rating:
5.0

Excellent service. Keep up the great work!

Adam Buxton 
Rating:
5.0

Customer did not leave a comment.

Glen Stockton 
Rating:
5.0

Customer did not leave a comment.

Ethan Deiss 
Rating:
3.0

Customer did not leave a comment.

Thom Canaday 
Rating:
2.0

I am a frequent customer, having rented a vehicle from UHaul around six times last year. The employee who took my order seemed to know what he was doing but lacked interpersonal skills. My expectation was to be treated like a valued customer. Instead, I felt belittled and disparaged. I returned the truck at 5:00 p.m. just as two employees walked out of the building. One of the employees told me to park the truck under the covered area, then took the keys from me and dropped them in the return slot. That would have been okay, but then he said: "I've already clocked out and now you're making me do additional work." Perhaps he was joking, but it didn't come across that way. I would have used the friendlier Webster location on Highway 3, but they were out of trucks.

JOSHUA CHANNING 
Rating:
4.0

Customer did not leave a comment.

Anthony Nathan 
Rating:
5.0

Customer did not leave a comment.

Rex Hudson 
Rating:
5.0

Professional- Service Minded - Responsibly Priced -

MYRON LUCKENBACH 
Rating:
5.0

Customer did not leave a comment.

Lana Staudt 
Rating:
2.0

The employee he never told me that the van needs fuel top up. He just kept silent and when I left they charged my card $17. Smh!

Firas Azez 
Rating:
5.0

Customer did not leave a comment.

Jacquetta Madgett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Whitaker 
Rating:
3.0

Need to show the customer how to use the truck not just hand the keys.

Bob Arra 
Rating:
5.0

I think everything is perfect. The only issue I ever have is I can’t straighten out my account and still has my cousins name as the contact and email but we’re going to check it out this week and see if they did it this time.

Terrilynn Cloud 
Rating:
5.0

Customer did not leave a comment.

Omotayo Sokunbi 
Rating:
5.0

Customer did not leave a comment.

Ugandha Madigasekera 
Rating:
5.0

Customer did not leave a comment.

Julia Davis 
Rating:
5.0

Customer did not leave a comment.

Timothy Wollam 
Rating:
5.0

This is a great location! Super fast friendly service. I had a trailer hitch installed here years ago and it was a great experience. Thanks again for the great service!

Steven Zobenica 
Rating:
5.0

All personal were professional and customer focused. Rental procees and return was efficient. Facility was clean and very organized.

MYRON LUCKENBACH 
Rating:
5.0

Customer did not leave a comment.

Cheryl Dewey 
Rating:
5.0

I know you won’t do it but your car alignments come on if you let the lime go, everything else starts to break it’s the cascade effect

Wayne Gray 
Rating:
5.0

They were absolutely wonderful. Great communication and work. 45 minutes went by fast, while I was getting installation of lights to haul a trailer. Very thorough on any questions that I had about products in store.

Misti Sharp 
Rating:
3.0

Customer did not leave a comment.

darius davis 
Rating:
5.0

Customer did not leave a comment.

Cynthia Rincones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beth Simpson 
Rating:
5.0

Customer did not leave a comment.

Jim Love  |  First Impressions 
Rating:
5.0

The management and staff were very friendly and made sure to get us the best rental for our needs.

Steven Wyatt 
Rating:
5.0

Customer did not leave a comment.

christin davis 
Rating:
5.0

Customer did not leave a comment.

Christopher Parrish 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Ballinger 
Rating:
5.0

Customer did not leave a comment.

Richard Lehman 
Rating:
5.0

one of the best

ROBERT PAPPENFORT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jack Oviatt 
Rating:
5.0

Customer did not leave a comment.

Julian Vargas  |  First Impressions 
Rating:
5.0

Quick and easy.

GUS HOLLIS 
Rating:
5.0

Great customer service. Trailer was in great condition and we did not have any issues.

Lilly Araujo 
Rating:
5.0

Customer did not leave a comment.

GEORGE AGUILERA 
Rating:
5.0

Customer did not leave a comment.

Barry Clepper 
Rating:
5.0

Well ran

parrish owens  |  Overall Experience 
Rating:
5.0

Easy rental

David Klaproth 
Rating:
4.0

Customer did not leave a comment.

William Parish  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alejandro Gonzalez Jr 
Rating:
5.0

Keep up the great work. The staff was very accommodating.

John Breitenbach 
Rating:
5.0

Customer did not leave a comment.

Robert Trgovich 
Rating:
5.0

The staff is very friendly, always my go-to location to rent a trailer.

Bobby Crumpley 
Rating:
5.0

Customer did not leave a comment.

lorraine soto 
Rating:
5.0

The entire rental experience at this location was stellar ‼️‼️

ALBERT ROSSETTI JR 
Rating:
5.0

Customer did not leave a comment.

Brandon Morris 
Rating:
2.0

Customer did not leave a comment.

SWAMI MENA 
Rating:
5.0

Customer did not leave a comment.

aisha kamoi 
Rating:
5.0

Nice work! Thanks to Brandon for his assistance in returning the trailer and truck!

Jeffrey Nick 
Rating:
5.0

Customer did not leave a comment.

Jason Bishop 
Rating:
3.0

Vehicles are way too old. The one I drove had a hard time changing gears which is a good indicator that the transmission is about to go.

Caleb Ballard 
Rating:
5.0

Customer did not leave a comment.

Allan Reinartz 
Rating:
5.0

Customer did not leave a comment.

Tyler Mallian  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Elizabeth TRACY  |  First Impressions 
Rating:
5.0

HAVE USED THIS LOCATION OFTEN.

BILL TAYLOR 
Rating:
3.0

There's a uhaul truck parked out front for advertising purposes where you have to exit from the back of the store blocking your view of oncoming traffic down the feeder, to me causing a very dangerous and unnecessary risk. I almost got hit because of this as people still travel at at a high rate of speed.

Keith Hyatt 
Rating:
4.0

Customer did not leave a comment.

Fritz Eder 
Rating:
5.0

Customer did not leave a comment.

Danny Adams 
Rating:
4.0

Instead of simple “Yes” or “No” answers to the questions above, include the option of an “Other” response, along with a field such as this on to explain why the “Other” response was chosen.

JOHN LOTHROP 
Rating:
5.0

This has to be no doubt the most professional, hospitable, clean, helpful team led by Mr. Josh! Thank you so much, it is hard to find such service and staffing that is provided at 351 UHAUL in League City!

KATHY BURRELL 
Rating:
5.0

My entire experience was great from the inquiry to the return of equipment. The 2 ladies that helped me at the Dickinson location were very helpful and patient and let me not start with Josh! You guys really should let him own this place. Very knowledgeable, friendly, multi-tasked, polite, respectful, and thorough without overwhelming you. I had no issues and I even got to drive a new truck. 😂 Thanks so much for making this move easy peasy!

Stacie Bias 
Rating:
2.0

The drop box area is not well defined. And if you search for help on the app, it has you looking for an orange box, when there was a hole in the garage door, that isn’t even orange. It was near impossible to find

Jacob Platt 
Rating:
5.0

Five Star

briggitte mccall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebecca Phillips   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Ngo  |  First Impressions 
Rating:
5.0

I would and have recommended u-haul storage to my friends and family. The price was just right for my budget and convenience.

Margaret Forbes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Summitt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brent Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francisca Perez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sandra Mitchell'Nash  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dean Daggy  |  Overall Experience 
Rating:
5.0

3 x repeat customer. Great customer service all the time. I have never had a bad experience, that why I keep coming back. You have a great team. Thanks Pam

pamela kennedy  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Keith Fehler  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

BRITTANY MARTIN  |  First Impressions 
Rating:
5.0

The assistant manager was great !

Brent Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james dowdell  |  First Impressions 
Rating:
5.0

I did not need tje storage, staff was helful to cancel the storage unit for me.

Gary Staudt  |  Overall Experience 
Rating:
5.0

No problems staff very helpful.

Marline Wilson  |  First Impressions 
Rating:
5.0

I haven't used the Uhaul storage before and I'm sure I will use the unit again.

Deborah Satterway  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Megan Tolliver  |  First Impressions 
Rating:
1.0

I have used U-Haul for every move I have made since 1989. I liked having an employee help me with the check in and our process. I’m my recent renting experience, I felt like I was going all the work that an employee should be doing for me; taking pics, uploading them, etc.

RICK BARRETT  |  Online Move In 
Rating:
1.0

Last week I was promised 1 free month rent for a 10X15 storage unit by one of the staff if I pulled in with a one-way U-HAUL truck full of items. Friday, I called in ad requested them to hold a 10X15 until Monday. The guy took my name and said ok. I asked if i didn't make it on Monday but came in on Tuesday if that was ok. he said to call on Monday to let them know I would be there on Tuesday. Monday, I drove in with a one-way 15' U-HAUL truck but was denied the 1-month free rent as promised. I was also told they had no storage unit with my name on it. GM on his shirt (don't know his name but he was short skinny and bad attitude). Kept very abruptly talking over me. Not listening to anything I said about the conversation. A lady checked me in but was depending on him for answers. I am a senior FST for a Pharmacy now and have been with them since 2007. I have NEVER been treated the way he treated me by a storage place. I hope to not see this guy again. He JUST FILLED ME WITH FRUSTRATION with his attitude and rudeness! I was also told by the lady if me or one of the techs didn't check out after being on site we would get kicked out. Sounded like a threat.

Mitchel Poole  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald Bragg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra Mitchell'Nash  |  Overall Experience 
Rating:
5.0

The trucks and location are exceptionally clean!!! The ladies who clean that place should get a raise and other uhaul staff should go learn from them.

ANLIE KIMO  |  Overall Experience 
Rating:
5.0

Easy process and helpful staff

ALEXANDRE SEIXAS WEDMORE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Arun Joshi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES ANDERSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEMETRIUS TAYLOR  |  Overall Experience 
Rating:
5.0

Always helpful !

shirley simmons  |  Overall Experience 
Rating:
5.0

Johnathon and his staff were ALWAYS very helpful and kind. I appreciate everything that Johnathon did for me the entire time I had my unit. I will recommend this facility to anyone who asks.

Allison Dunavant  |  Overall Experience 
Rating:
5.0

Great experience. Staff was very friendly and helpful with everything.

william bacheller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ZACHARY VANNESS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

valerie eddingsdavis  |  Overall Experience 
Rating:
5.0

Very impressive and loved the carts made moving boxes and sofa easier to manage ty

RAMONITA BRADY  |  Online Move In 
Rating:
5.0

Very clean area and restroom as well. Temperature always read 76. My access card had a hard time with the automatic doors. No biggie. I would use the side door.

Eugene Garcia  |  Overall Experience 
Rating:
4.0

Had to as this facility to change my payment date 4 times before and had never happen, but the manager of the League City store finally made it happen. I had to pay a month in advance even though I've been a customer for almost 2 yrs, but he finally made it happen. He also apologized for the people that didn't even document that I had made the request. And I appreciated that.

Deborah Satterway  |  First Impressions 
Rating:
5.0

Staff were quick and helpful

Michael Demasi  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ronald Bragg  |  First Impressions 
Rating:
2.0

Josh and his entire staff were very helpful to me when I first rented my 2 storage units a year ago, and also during the recent move-out process of renting U-Haul Boxes of my belongings inside my storage, to be shipped from Texas to Utah where I now reside. The climate controlled storage units kept all of my things in the same condition, as when I first rented my storage units. Thank you for all of your assistance, and the help of your colleagues during this time. Evonne Honeycutt 07/12/23

Evonne Honeycutt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Terrill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jenyca Muras  |  Overall Experience 
Rating:
5.0

The unit was very clean I could have used a little more space, but I’m great full nonetheless

Margaret Forbes  |  First Impressions 
Rating:
5.0

Emily was one of the best helpers I have ever dealt with.

JAMES VEGA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jose Lopez  |  Overall Experience 
Rating:
5.0

took the time to show me around;talked about the facility before bringing up any paperwork or cost.

robert zabinski  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEVEN PAUL ROBERTS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jenyca Muras  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ericka Fisher  |  Overall Experience 
Rating:
5.0

Good service

Mary Chapa  |  Overall Experience 
Rating:
5.0

The staff is very professional and helpful

Debra Thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward Castillo  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

William Spruill  |  Overall Experience 
Rating:
5.0

An excellent choice

James Summitt  |  First Impressions 
Rating:
5.0

Great

David Compeau  |  Online Move In 
Rating:
5.0

The staff was friendly, professional, and saw to my every need. The moving help.com was easy and very reasonable. “You had me at hello”

louis grimaldi  |  First Impressions 
Rating:
5.0

Always a great experience working with Josh and his team. The facility is always clean and the staff is always helpful!

Terry VAUGHN  |  Overall Experience 
Rating:
5.0

Emily was great help booking my storage unit

Gerald Southworth  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alfanzo arredondo  |  Overall Experience 
Rating:
5.0

The staff was Awesome! The assistant manager showed excellent service and I truly appreciate it. Your facility is a true example of what customer care and service is. Thanks!

Ashley Littles  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Graves  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James Nicholson  |  Overall Experience 
Rating:
3.0

After returning truck to the Longpoint Dr. dropoff location they charged us $40. Called attendant at the location and he did not know why there was a $40 charge but would check and call me. He has not called me back. I want to know what the charges are for? The Storage and Truck Rental at the League City location was a very good experience.

Craig Dalton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dianna Reyna  |  First Impressions 
Rating:
2.0

All of the staff at this location are extremely helpful. We closed out of 5x10 intending to move out. During a clean-out of a house we had resided in for 25 years we had more stuff than we realized. So we go back the next day and rent a 10x15. Each time we came in this weekend they were friendly, respectful and understanding of our situation. We did have to make one switch to a unit before we left with the keys. Again patience was the key to helping us out. I highly recommend this storage location.

Patsy Bucki  |  First Impressions 
Rating:
4.0

The storage room that I was given was too far away for an elderly couple to walk. The unit was a 10 by 15 and only had a tiny door because it was in a corner.....due to the configuration, the unit was so dark that we had to carry flashlights on our heads to see.

maggie touchy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jared Castille  |  Online Move In 
Rating:
5.0

The 15 foot truck had tons of power !! Loved driving it.

maggie touchy  |  First Impressions 
Rating:
5.0

Very clean. Love the marker on the ground inside the storage building to help direct you around. Staff extremely helpful and friendly.

Alison Browning  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EMMA MORRIS  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

James Maxiey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joe Ramirez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tina Hutcherson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Christy Hoke  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Reynolds  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GIDGET GALLOW  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Richards  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Terrill  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Noel Cavazos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JULIE ROBERTS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

kenya brown  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

SERGIO MARTINEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Fergeson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melanie French  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leah Varisco  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brock Sanchez  |  First Impressions 
Rating:
5.0

The survey is a bit premature since not ever entering the storage area. I can say the main business area is clean and the staff are friendly.

dan hawks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ginger Alby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Clark  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Evelyn Hubbard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LATRICIA SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bridget Murphy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wanda Williams  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Paul Barajas  |  First Impressions 
Rating:
3.0

I was supposed to get the first month rent free and that never occurred.

David Bradley  |  Overall Experience 
Rating:
1.0

Mi contrato decía que con la renta de la troca me darían el primer mes gratis, pero me lo cobraron, el segundo mes que sería mi primer pago me cobraron $145.00 dólares pese a que yo deje mi tarjeta para que cobraran. El dueño es discriminador y no cu.ple con los contratos u- haul, Yo no recomiendo a ningún hispano a meterse en ese estorage.

Sara Moran  |  Overall Experience 
Rating:
5.0

Friendly and helpful employees. Clean, secure, and easy-to-navigate facility.

Jessica Wilbur  |  Online Move In 
Rating:
5.0

Both of the associates that were present during my vehicle return and storage rental were extremely helpful and outgoing. If they said they were going to do something they followed through with it while multitasking with other clients. I also noticed while I was moving items into storage that both were still helping other arriving clients after hours - Top Shelf service

Michale Beierle  |  First Impressions 
Rating:
5.0

very clean. very safe and secure feeling.

angela rozycki  |  Overall Experience 
Rating:
4.0

Did not realize I needed a card to gain access. Glad I went during office business hours

George Penrod  |  Online Move In 
Rating:
5.0

Very clean and easy to access

Nelda Jo Teague  |  First Impressions 
Rating:
2.0

Staff is so unfriendly it’s comical especially the one who rides around on a skate board. I would never rent here again.

James Horne  |  Overall Experience 
Rating:
5.0

Great job keep up great work very clean location awesome staff great customer service

Jacob Alonzo  |  Online Move In 
Rating:
5.0

Professional, knowledgeable & friendly.

Michael DAgostino  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jeremy Burnham  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Samuel Micco  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jeremy Burnham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zachery Marsh  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tracy Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harold Privette  |  First Impressions 
Rating:
5.0

Never had any mishaps with this storage site, out of all U-Haul storage I'd have to say that if I ever were to need to store anything again in the area I'll be back; U-Haul in the main office kept screwing up my payment was paid, I only had to call and ask this facility and give my name, wonderful people, and no I don't work here or even associated with U-Haul. Office hours should be a bit later for people who work 8-5 Monday through Friday and work mornings on Saturday and Sunday, but I do understand that most people don't work like that anymore other than a handful of people. I will recommend this particular facility to everyone I know that needs storage.

Jesse Heaberlin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Annette Kvist  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melanie French  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANDREW VOWELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenny Tennison  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Robert Schultz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allison Dunavant  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Natalie Ortiz  |  Overall Experience 
Rating:
5.0

Nicest people I have ever felt with.

Nancy Parker  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Veronica Dickerson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Primus Jackson  |  Overall Experience 
Rating:
5.0

The place where I moved my items from wasn't up to standard but the U-Haul storage here is same price and far better

Jesse Heaberlin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN LORMAND  |  Overall Experience 
Rating:
3.0

There was not enough people to help. Waited 10 min before someone came back in and when he did he began helping someone else that just walked in. After the other person who had also been waiting said something to him, he became put out.

David Bradley  |  First Impressions 
Rating:
5.0

Climate control makes access a comfortable experience.

Marc Borger  |  First Impressions 
Rating:
3.0

Only issue was my 24 hr access card did not work resulting in having to make multiple trips to access. Young man on duty was not very helpful but manager assisted when I returned and resolved the issue.

Jeania Embrey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Billy Gates  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

migdalia salazar-lozano  |  Overall Experience 
Rating:
5.0

We have used this location as well as the one on FM518 several times and have always been pleased with your employees and the service. Thank you

Patsy Bacon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lillie Billy  |  Overall Experience 
Rating:
5.0

Easy to reserve and pay rental.

Kathy Boker  |  Online Move In 
Rating:
5.0

Nice and easy, good service.

DANIEL VALERO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PABLO RABORAR  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Noel Cavazos  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Derrick Alexander  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bill McLamb  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pamela bieri  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emery Williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LUCY GUILLORY  |  Overall Experience 
Rating:
3.0

This is Not Ariel

Ariel Hunt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STACIE ANDREWS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dawn Marvets  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Lee  |  Overall Experience 
Rating:
3.0

Jonathan was great my only real issue is the system showed 2 10x15 units i reserved them and my reservation was accepted but when I arrived they only had one. I now have stuff at 2 different companies. 1 storage at self storage and rest at your location. I wanted everything st one place. Had the system been accurate I would not be inconvenienced.

Jeania Embrey  |  First Impressions 
Rating:
5.0

Always great service

Janice Simpson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Floyd Mayberry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Floyd Mayberry  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Brittnee Scott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

richard lyons  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Camp  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Joseph Kirkland  |  Overall Experience 
Rating:
5.0

The staff that is over there at this location is awesome Christine was the one that helped me she was amazing customer service was very friendly and right on point and I have recommended them to multiple of my friends you guys are awesome and very helpful and very reasonable

Marcus Gipson  |  Overall Experience 
Rating:
5.0

My issue is that the size of the storage unit very miss leading, I picked a medium that accommodate 1200sq ft of items and there is no way. I’m not sure if they gave me the wrong unit or if there was a mix up in discription but there is no way. Our largest item was a couch we had to turned up on its arm, I’m still not going to fit everything.

jodi stoyanov  |  Online Move In 
Rating:
4.0

Hard to get a phone call to someone at the desk Instead of a national answer.

MARTHA FISCHER  |  Overall Experience 
Rating:
5.0

Love it so far I feel my things are safe. Thank you U Haul

Janice Simpson  |  First Impressions 
Rating:
3.0

There was constant problems with payment and I could never get through to the office by phone no matter when or how many times I called. Thankful that Josh (the manager I believe) was so understanding and runs a tight ship to get things figured out immediately through email. The facility would’ve lost our business after our free month expired if it wasn’t for his ability to keep us happy customers.

Jaci Campbell  |  Overall Experience 
Rating:
4.0

Great online move-in process, nice facility, and friendly staff. My only complaint is that in a building this size, it is ridiculous to only have ONE elevator. Maybe take some of the money used to install all the office call stations that I never saw anyone use once and put it toward a second elevator on the opposite side of the building. That would be MUCH more helpful.

Stacie Cannon  |  Online Move In 
Rating:
4.0

Excellent service! Only suggestion for improvement is that they would prorate rentals when you don't need the entirety of the remaining month. Otherwise a perfect experience!

Joshua Peterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather Kraft  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Hali Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Becki Leal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Demetrus Scranton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenny Tennison  |  First Impressions 
Rating:
5.0

Help me a lot to have a place to keep my stuff during the covid-19 crisis and national security. Till I can get back on my feet. U-haul has always been there for me in time of movement and trouble. Thank you.

johnny restrepo  |  First Impressions 
Rating:
5.0

I really like this facility and the representatives were fantastic.

Claudette Ayers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

hardy bell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patsy Bacon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james Bentley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roy Priest  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eryn Coleman  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Thomas Abrey  |  Overall Experience 
Rating:
5.0

Instructions on the keypad could have been more clear. Having to log out of the security before opening the door when they're in different places was a tad confusing at first. Other than that the experience was excellent.

Steven Puckitt  |  Online Move In 
Rating:
4.0

Move in went very well.

Barbara Chatman  |  First Impressions 
Rating:
5.0

The employees here are friendly and professional and helped me in a timely manner. The location and facilities are always clean, and I would highly recommended this location to anyone.

AARON ADAMS  |  First Impressions 
Rating:
5.0

I really appreciate your time. I had a great experience i just needed a pull up unit

Billy Morton  |  Overall Experience 
Rating:
4.0

After along day of moving my last load I was unable to get in the building it was really upsetting

Kevin Pines  |  First Impressions 
Rating:
5.0

Amazing service, honest company, really want to help you!!! Prices are very reasonable

Joshua Peterson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

GIORGINA QUINTANILLA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

beverly davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mathilda Montgomery  |  Online Move In 
Rating:
5.0

Moving is always stressful but using your facility was easy to move in and also just as easy to move out. The dollies you provide inside the facility made it just that much easier.

Scott Stegman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peggy Flores  |  First Impressions 
Rating:
5.0

GM Josh is very helpful

MARY STRICKLAND  |  First Impressions 
Rating:
5.0

Process was easy and quick. Christine answered all my questions and concerns with knowledge and kindness.

Woendi Lindersmith  |  First Impressions 
Rating:
5.0

Great service...

marcus peel Jr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cynthia Rincones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Gambuzza  |  Overall Experience 
Rating:
5.0

The free lock I received with the rental was in storage space as I was informed. I got lost a couple of times! But that is my bad... :)

Tracy Harris  |  Online Move In 
Rating:
2.0

Everything was good but after looking around other companies offered same size unit at a better rate

Caleb Cathcart  |  Overall Experience 
Rating:
5.0

I've had this storage unit for over 15 years. Never a problem.

KAREN HANNA-LUCAS  |  Overall Experience 
Rating:
5.0

Wonderful and helpful staff. Easy access to items you need to help you with your move with convenient pricing.

sara guerrero  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEN KOBAYASHI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jared gray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

diana montez  |  Overall Experience 
Rating:
4.0

My issue was getting charged for cleaning the Truck. The only thing in it was some foam that was there when i picked it up.

Patrick Conroy  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Linda Luceromaes  |  Overall Experience 
Rating:
5.0

Victoria is always outstanding and knowledgeable. Clean, safe building w/ lots of space to load/unload.

Denise Bartholamew  |  Overall Experience 
Rating:
5.0

We actually drove into league city just after 7pm and we were unable to get access to our unit unit the following day. That was a little inconvenient. Others than that everything went smoothly.

Robert Gentile  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

YOLANDA ERSKIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Varela  |  First Impressions 
Rating:
5.0

staff is friendly and responsive.

Jose Varela  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Becky Wright  |  Overall Experience 
Rating:
4.0

Security is good staff was great it felt a little warm inside though for comfort.

Caleb Cathcart  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Debra Carlee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Turlangton  |  First Impressions 
Rating:
5.0

No additional comments

THOMAS FOSTER  |  Overall Experience 
Rating:
3.0

The facility itself is nice & clean. There was always a long wait for customer assistance at the facility. It was hard to plan when I could move my stuff out since the elevators were not working on multiple occasions. Most workers were pleasant and helpful.

ABIGAIL ROSSOW  |  Overall Experience 
Rating:
4.0

For the most part the employees and management were great. My closing management were helpful but not customer friendly or thorough when completing closing my unit. I didn't get a close out receipt or credit for my storage being paid in full through 04/17/20 for unit 1419 nobody seemed to know how to solve this issue or provide me with any answers. I have been and still am a customer of U-Haul for over 10 years. I still have a unit 1719 needing a lock remove due to having my lock key stolen when my truck was stolen. I was told by General or Regional Manager to let him know and he would open for me. I shared this information with location manager and was advised it would cost me $50. This unit is paid through 04/04/20 as well. I figured the credit $54.95 for unit 1419 would cover it. Please contact me via email if can assist or resolve my concerns. Sheila.tarpley@gmail.com Sincerely Sheila Tarpley

SHEILA TARPLEY  |  Overall Experience 
Rating:
5.0

I recommend this storage facility. They have always been very nice and helpful. It has always been clean and I have always felt safe.

CAROL PAVINI  |  Overall Experience 
Rating:
5.0

Friendly and help staff. Very good customer service.

Mark Miller  |  First Impressions 
Rating:
5.0

If I ever need another place to store my property, I’ll definitely come back here!

STEVE WATSON  |  Overall Experience 
Rating:
4.0

.

Pamela Watson  |  Overall Experience 
Rating:
5.0

Best customer experience ever. Very sweet staff. Very kind and answered all my questions and even went above and beyond to help me out. Thank you

Debra Carlee  |  First Impressions 
Rating:
5.0

Excellent

Julia medellin  |  First Impressions 
Rating:
5.0

Friendly, clean, helpful

Jean Mauck  |  Overall Experience 
Rating:
4.0

Very nice storage.

Anna Bowen  |  Overall Experience 
Rating:
5.0

everything was great!

Jennifer Kozzi  |  First Impressions 
Rating:
5.0

The young lady that helped me was knowledgeable and helped make the whole process (from the truck to providing storage unit info etc) a breeze. 10/10.

jared gray  |  First Impressions 
Rating:
4.0

Great service

Joseph Florence  |  Overall Experience 
Rating:
4.0

I had the 24hr access to my unit however my card never worked so I could never get in after hours which was very frustrating. I had several cards made but none ever worked. I moved storages due to it.

Philip Tamayo  |  Overall Experience 
Rating:
5.0

Thank you

george kunovic jr  |  Overall Experience 
Rating:
4.0

Facility was well maintained.

debbie westmoreland  |  Overall Experience 
Rating:
5.0

Very clean business I will use this storage again. I buy my propane here. Easy n convenient

ROBERT OSTERLOH  |  Overall Experience 
Rating:
5.0

had my storage for five years , was safe through Harvey . never had any issues . would use again

LISA WESTBROOK  |  Overall Experience 
Rating:
5.0

Staff Veri respectful, unit clean. The guys are so kind and organized.

rocio agamez  |  Overall Experience 
Rating:
5.0

Very helpful staff...

andrew hall  |  Overall Experience 
Rating:
5.0

Great service excellent employees. Thanks

Alvin Poore  |  Overall Experience 
Rating:
3.0

Prices were very high compared to other storage facilities with the same accommodations.

Travis Tolin  |  Overall Experience 
Rating:
3.0

Proximity of unit to loading dock could have been be laid out better, or have additional loading docks.

Ryan Ruff  |  First Impressions 
Rating:
5.0

Very friendly and helpful.

Gandy Stubblefield  |  First Impressions 
Rating:
5.0

Good experience with clean business.

Mary McGuire  |  Overall Experience 
Rating:
3.0

Lights did not work in hall of unit 1049 for months - had to use a flash light. Intercom system did not work to report the problem. The lines at the front desk were consistently slow to move.

john coles  |  Overall Experience 
Rating:
3.0

Read took longer than expected. The man was doing other things. Then he forgot to open the unit had to go all the way back to the office.

richard ramirez  |  First Impressions 
Rating:
5.0

They were very helpful to me.

Brenda Miller  |  First Impressions 
Rating:
5.0

I have no complaints. I appreciated the offer of a free month of rental after I rented a trailer to move equipment back to League City. I'd happily rent again when needed.

Michael Henderson  |  Overall Experience 
Rating:
4.0

The staff was very helpful!!!

Scott Barrow  |  Overall Experience 
Rating:
5.0

Excellent customer service.

georgia lovell  |  Overall Experience 
Rating:
5.0

Toni is a great manager and the staff is great as well. I really appreciate the customer service and friendliness. It was genuine, not forced!

DEANGELO SMITH  |  Overall Experience 
Rating:
5.0

Always the go to when I need to store stuff!

Joshua Hinds  |  Overall Experience 
Rating:
5.0

This U-Haul location is very convenient and clean and the staff is helpful.

LARRY RIPPLE  |  Overall Experience 
Rating:
5.0

Brian was very helpful and demonstrates great care and sincerity in helping customers.

Ed Montoya  |  Reservation 
Rating:
5.0

I had an issue with my rent going up 35 percent, with out any notification. I signed up for the 99 dollar storage. I know I can’t get my extra money back. This has nothing to do with the store staff.

Miranda Harris  |  Overall Experience 
Rating:
5.0

The staff did an amazing job helping us find the right storage unit. Very professional and courteous service.

Penelope Wilson  |  Reservation 
Rating:
5.0

No issues

Jimmy Salvato  |  Overall Experience 
Rating:
1.0

The people who work this storage location are deserve to get fired...they are LAZY !!!!!

REYNIE MACAWILE  |  Overall Experience 
Rating:
5.0

Staff was great. Friendly and helped any time I needed something. Will be back at this location if i need storage again

SUZANNE PARKER  |  Overall Experience 
Rating:
5.0

Service people were very patient and helpful.

Adrienne Bliss  |  Reservation 
Rating:
5.0

Very helpful friendly service

Paul Kerzner  |  Reservation 
Rating:
4.0

Office busy and only 1 person waiting on customers. Rented unit on Sunday and when unloading on Wednesday they still had not removed their lock from our unit!!

ROBIN CHICHESTER  |  Overall Experience 
Rating:
5.0

Uhaul is an excellent place for storage and rentals.

FRANCISCA PEREZ  |  Overall Experience 
Rating:
5.0

Very clean and staff was friendly and helpful.

cynthia burkhart  |  Overall Experience 
Rating:
5.0

Great

Bruce Adkins  |  Overall Experience 
Rating:
4.0

A third choice about rating staffs friendliness and helpfulness could be added. Some were and some were not.

Jordan Hopper  |  Overall Experience 
Rating:
5.0

Christine was very helpful to us from the beginning of renting the storage unit until we moved out. She was very friendly, answered all of our questions and made us feel welcomed!

OSCAR huerta  |  Overall Experience 
Rating:
5.0

I've used the League City location many times. They do a terrific job. I highly recommend them.

MIKE GUIDRY  |  Overall Experience 
Rating:
5.0

Great staff and facility.

BRIAN WOOD  |  Overall Experience 
Rating:
4.0

I wish the units were AC . However , the purpose was a safe, dry storage place during Harvey...it did exactly that. I would recommend this location to my friends.

Terethia Walker  |  Overall Experience 
Rating:
5.0

No worries. A great place.

ALLEN ARMSTRONG  |  Overall Experience 
Rating:
5.0

We were very pleased with our storage unit for the time that we needed it.

jeff knape  |  Overall Experience 
No reviews have been submitted for this location.

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