Customer Reviews for U-Haul Moving & Storage Of Lake Nona

3,823 reviews

7800 Narcoossee Rd   Orlando, FL 32822

(407) 374-1629

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(407) 374-1629

7800 Narcoossee Rd
Orlando, FL 32822

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jose Rodrigues 
Rating:
5.0

Customer did not leave a comment.

Sebastian Ramos 
Rating:
5.0

Very professional!

Craig Nelson 
Rating:
5.0

Very friendly, Great staff. Very clean trucks and storage units.

Fernando Irazoqui 
Rating:
1.0

Your on the ground personnel in Kingston, ON were rude. I received several emails with incorrect drop-off and pick-up times. The fifth UBox was plywood. Upon delivery to our storage unit in Cocoa Beach, at a $300+ charge, the lock was gone, the tongue and locking hasp were broken, and the box was 'secured' with a little square of plywood and a couple of screws. Inside, there was mouse excrement, urine, and damage to multiple boxes and their contents. I have photographic evidence. I'd like to speak to a senior agent and be provided an email address to send said evidence. I'd also like a complete refund for each month of rent and storage for said UBox, related travel costs, and the $300 for transportation of the boxes from Narcoosee Rd to our storage unit.

THOMASP BURKE 
Rating:
5.0

Karina is kind and professional person . Also , Reasonably priced

felix sanchez  |  First Impressions 
Rating:
5.0

More employees at the counter to check in.

Michael Huertas 
Rating:
5.0

Customer did not leave a comment.

RICHARD DOHERTY 
Rating:
5.0

You guys are the best...the people were good help me to the end.. thanks

emma roselle 
Rating:
3.0

Customer did not leave a comment.

Tyron Tims 
Rating:
4.0

Customer did not leave a comment.

allison de los rios 
Rating:
5.0

No problems with my 8foot pick up truck. Vehicle ran well. Returned the truck and check in was smooth . Will rent again at the Lake Nona location.

Charles Niziolek 
Rating:
5.0

Customer did not leave a comment.

Pablo AtencioElia 
Rating:
5.0

Well the app coulnd find my location n i was returning the vehicle at night..look into that other than that everything went well. Thanx

Senen Murillo 
Rating:
5.0

Customer did not leave a comment.

Roberto Artiga 
Rating:
5.0

Customer did not leave a comment.

Cheryl Haase 
Rating:
5.0

Customer did not leave a comment.

Edgardo Ramirez 
Rating:
5.0

Customer did not leave a comment.

William eubanks 
Rating:
5.0

Gabriela me dio una atención excelente

jose herrera 
Rating:
4.0

Really appreciate how quick and easy it is to rent a trailer.

Joseph Madden 
Rating:
5.0

The truck was great and the service was too.

Nicholas Rullo 
Rating:
5.0

The pickup location was nice but unfortunately it was the third place you sent me to to finally get my 26' truck from where I originally made a reservation. Also, the drive up to NC was very uncomfortable at times. The truck shook violently.

Borden Hallowes 
Rating:
5.0

Customer did not leave a comment.

Kevin Tamayo 
Rating:
5.0

Customer did not leave a comment.

hector hernandez 
Rating:
5.0

Customer did not leave a comment.

Khristina Kuehn  |  Overall Experience 
Rating:
5.0

Great customer service ,fast service.

Gabriel Correa 
Rating:
5.0

Excellent staff. They were very helpful and accommodating . Suggest better options for me with me in mind. Will do business again. Just keep doing what you are doing and everything will continue to be fine.

Andy Hui 
Rating:
5.0

Nice and clean place friendly girl at the desk I think her name was Amaris

ken normil 
Rating:
5.0

Customer did not leave a comment.

Carlos Gomez 
Rating:
5.0

Nothing I had a great experience with a young lady named Ariela she was very knowledgeable and friendly and helpful.

Ingrid Castillo 
Rating:
5.0

It was a little difficult to find the customer service behind all the supplies. The process in the website was easy and fast.

Ruby Seifert 
Rating:
5.0

Customer did not leave a comment.

Brian Fox 
Rating:
5.0

Customer did not leave a comment.

Rhodesia Beard 
Rating:
5.0

Customer did not leave a comment.

Brecken Harris 
Rating:
5.0

Customer did not leave a comment.

Ferdinand Manlio 
Rating:
5.0

I felt like in house with friendly attendants

Jose Rodriguez 
Rating:
2.0

Staffing very unprofessional…manager Tiffany, not a good fit. I made a complaint about the vehicle and she basically said ok and walked away. No customer relation skills at all.

Adrian Gaskins 
Rating:
5.0

Nothing to improve experience was great!

Sean Seenath 
Rating:
5.0

Customer did not leave a comment.

Julia Nokhodchi 
Rating:
5.0

Customer did not leave a comment.

alex martinez 
Rating:
5.0

The personal is very nice and professional

Pedro Alvarez 
Rating:
5.0

Customer did not leave a comment.

SETH JORDAN 
Rating:
5.0

Customer did not leave a comment.

Stacey Sanders 
Rating:
4.0

Customer did not leave a comment.

Ebony Sealey  |  Overall Experience 
Rating:
5.0

Treated me like family, great staff.

John Schillings  |  Overall Experience 
Rating:
5.0

Very professional staff. Took care all my needs. Answer all questions and very friendly

Sidney Burton  |  First Impressions 
Rating:
5.0

Se portaron a la altura los recomiendo.. muchas gracias

Crisanto Silva 
Rating:
5.0

Customer did not leave a comment.

Eliezer Gonzalez 
Rating:
5.0

Nothing really. The Manager at this location was not only very professional and efficient but she was also kind and compassionate. A very rare find in our present business world.

June Hyatt 
Rating:
5.0

Customer did not leave a comment.

DENNIS SUMMA 
Rating:
5.0

The young girl at counter was absolutely fantastic friendly knowledgeable courteous excellent customer service she should be commended

DENNIS SUMMA 
Rating:
5.0

Customer did not leave a comment.

Jasmine Flores 
Rating:
5.0

Customer did not leave a comment.

Scott Gammon 
Rating:
5.0

Siempre es lo mejor gracias

ROBERTO DE LA HOZ PEREZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nelson Aguilar  |  Overall Experience 
Rating:
5.0

Very explanatory workers, very quick everything when going out, and when returning as well... 5/5

Eduardo Concepcion Pinero 
Rating:
4.0

Customer did not leave a comment.

Jennifer Heikkila  |  Overall Experience 
Rating:
1.0

The individual who check me I lacked customer service skills. When there was an issue with the truck I literally had to force him to come out to evaluate the truck. As a woman men should always be willing to assist when making a complaint about the company’s product . Service overall was poor. The guy had no customer service skills and was rude to the point that I asked his name. I text Shawn Carrara and he called me and I made a verbal complaint in the poor customer service I received. Next time I will rent from Home Depot

Ashanti Hendley 
Rating:
5.0

Customer did not leave a comment.

carlos sierra  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

asmaa elmani 
Rating:
5.0

Customer did not leave a comment.

Yany Hermoso 
Rating:
5.0

Very nice facility. Great staff. Very helpful.

Nona Duran   |  Overall Experience 
Rating:
2.0

Key droppff was hidden in the dark. Ended up wandering around for 30 mins looking for it. I also got charged for over 350 miles and no way I drove that many miles.

daniel camacho 
Rating:
5.0

The staff is simply AWESOME!!!

JESUS REQUENA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nichole Payne 
Rating:
5.0

Customer did not leave a comment.

DOC Maintenance 
Rating:
2.0

I have moved with U-Hual about 5 times now and this was by far my worst experience with U-Hual. I originally placed a mobile order for a truck at Royal Tires off of S Goldenrod Road and the location did not actually provide me a mobile order ready truck. So at 7am I am calling U-Haul only to be sent to another location to get a truck. From there they don't have an appliance dolly, which I had already paid for so I had to drive to another location 15 minutes away. So by the time I was done driving around it was 9am. Two hours behind schedule. I called your customer service and I voiced my complaints. And not once through the entire process was I ever compensated or given any type of promotions to keep my business. This probably be the last time I do business with U-Hual

Parrish West 
Rating:
5.0

Customer did not leave a comment.

Christiana Munoz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francisco Rivera 
Rating:
5.0

The girl at the counter was excellent and she has fantastic customer skills. All the staff were most helpful

Jeffrey Peters 
Rating:
5.0

Customer did not leave a comment.

John Chung 
Rating:
5.0

In the evening, in the dark and in the rain, I had difficulties finding the drop box in the yellow pole per photo in app. Perhaps, depending on the location, showcase the appropriate photo of drop box or explain the several options found in the different locations.

patricia CALDERON 
Rating:
5.0

Superb customer service

EFRAIN SANCHEZ 
Rating:
5.0

Thank you Ariela for your help. Made a confusing process for new customer easier.

marvin quach 
Rating:
4.0

Customer did not leave a comment.

william vivas 
Rating:
5.0

Customer did not leave a comment.

steven munoz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adriana Castano 
Rating:
5.0

Very efficient.

Walt Strasser 
Rating:
5.0

Customer did not leave a comment.

Robert Griffin 
Rating:
5.0

Nada, para mi el servicio es excelente

Alexi Perez Blanco 
Rating:
5.0

The mobile checkin process did not go well. The first person verifying me asked for information already provided like my license picture and then wanted a 3rd person to verify me at 7am eastern when I'm from Colorado so no one was awake. I took more than 2 minutes to input a 3rd person and she cut me off from the verification process so I had to start all over again. She said it was because I was an out of state license but there has to be a better way to do this. The second person to verify me was great and it went smoothly. It just took an extra half hour due to the first person being impatient. You should be explicit when reserving that the mobile process may require 3 references that can be called so people are prepared. Work with your insurance company to come up with a better loss mitigation strategy to balance customer service please.

Darlene Brown 
Rating:
5.0

Everything went well and the front deck was very pleasant.

Carole Lee 
Rating:
5.0

The staff, manager, and owner were absolutely outstanding! Courteous, friendly and helpful the entire time I rented from them. Best storage facility I’ve ever used!!

Martin Clifton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John Winfield 
Rating:
5.0

Customer did not leave a comment.

PAUL VILLACRESES 
Rating:
4.0

A very pleasant experience, from the initial phone call reservation, to the drop off. I always think of this facility first when a task requiring a truck or van is needed. Thanks for the excellent customer service!

Lorenzo dela Cruz 
Rating:
5.0

Taylor and her team does it again I love the U-Haul app the people to staff everybody was great even I think her name is Gabriella. Thank you again Mr. Moore.

JEROME MOORE 
Rating:
5.0

Customer did not leave a comment.

Jakob Evertsz Soto 
Rating:
5.0

Customer did not leave a comment.

Zugeil Raices 
Rating:
4.0

Customer did not leave a comment.

ROBIN FERGUSON  |  Overall Experience 
Rating:
5.0

None

Ashly Davis 
Rating:
5.0

Great service from Karina, recommended 100%

Elis Aranda 
Rating:
5.0

Customer did not leave a comment.

Reginald Morris 
Rating:
3.0

Customer service when you drop off need improvement

Carlos Montes 
Rating:
5.0

Customer did not leave a comment.

Carlo Gonzalez 
Rating:
5.0

Customer did not leave a comment.

JOSE RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

darel campbell 
Rating:
5.0

Great customer service.

KAREN ALVAREZ 
Rating:
4.0

Customer did not leave a comment.

hector comas 
Rating:
4.0

provide good maintenance to vehicles, external and Internal

Andres Romo 
Rating:
5.0

Customer did not leave a comment.

david ueban 
Rating:
5.0

Customer did not leave a comment.

Al Riestra 
Rating:
4.0

Customer did not leave a comment.

Mario Fernandez 
Rating:
5.0

Excelente muy bueno y útil !!!

jorge acua 
Rating:
5.0

Customer did not leave a comment.

CARLOS RODIGUEZ 
Rating:
5.0

Tiffany was extremely helpful and very nice. Great experience. I forgot to ask about tolls and could not figure out how to adjust side mirrors. Would have been nice to have someone walk the vehicle with me before giving me the keys. Put all was good overall.

Brenda Vander Pol 
Rating:
5.0

The truck is too old and when he was driving he felt unstable

IRKY LUNA 
Rating:
5.0

Aire acondicionado smells weeds

Reinaldo cruz 
Rating:
3.0

The truck that I had was making a scrubbing sound when driven. I am not sure what the sound was but, it was annoying. I needed the truck so I just kept it. The representative helped me at the counter. I gave her my license and I had another person added to the rental to drive the truck. When she gave me back my license she put it on the desk and when she gave his license back to him she handed it to him in his hand. I started to say something but, I did not. The employees/owners need to be trained on diversity and inclusion and how to treat people regardless of anything.

Gwendolyn Mckinney 
Rating:
5.0

Received great customer service.

Paula Rios 
Rating:
5.0

Customer did not leave a comment.

ANTONIO QUIRINO 
Rating:
5.0

Customer did not leave a comment.

Lloyd Chambers 
Rating:
5.0

Keep doing things the way you currently have..

MARCUS LASTER 
Rating:
4.0

Customer did not leave a comment.

Johana Almonte 
Rating:
1.0

Sloppy installation caused my taillight to fry the motherboard. It cost me close to $400 to fix. I was lucky not to get a ticket or in an accident. Not even an apology from U-haul. Also, the worker lost a bolt that holds my rear bumper to the car. Horrible.

KEITH STIDHAM 
Rating:
5.0

Customer did not leave a comment.

Jose Freile  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua solomon  |  Overall Experience 
Rating:
5.0

Sad that I’ve moved to another area far away and just couldn’t keep the storage at the lake Nona, Narcossee location. Best experience I’ve had with a storage and moving organization. Clean, well let and nice staff, that does a great job at helping customers.

Awilda Roman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAMON Aldape  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy Shores  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jorge Luis Perez Robles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Javier Cruz Cruz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ARMAHNE THOMAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SONIA TORRES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tanya Judkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

edwardo diaz  |  Online Move In 
Rating:
5.0

Great storage and customer service.

BRIAN VRANIZAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Lugo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SANDRA CALCANO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Freile  |  First Impressions 
Rating:
5.0

I used my uhaul unit for a little over a year and it was the best decision I’ve made. The hours are perfect if I ever needed anything from my unit and if I ever had questions or concerns the staff was always helpful.

Bryonna Mobley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lilybeth Robles  |  Overall Experience 
Rating:
5.0

Highly recommend this location. Very clean and great staff

Charlene Roy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tammy graham  |  First Impressions 
Rating:
5.0

Very professional staff and friendly

Vance Whitaker  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

RICK MOREAU  |  Overall Experience 
Rating:
5.0

Alexis and other staff ladies were excellent. Please is lextemely professional. I move every three years and always use uhaul. The staff makes the business. No 1.

alberto rodguez  |  First Impressions 
Rating:
5.0

Best staff ever! The manager Taylor is the best person ever! She definitely needs a big raise.

maya suid  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mitzy Maldonado  |  First Impressions 
Rating:
5.0

Quality program. Thanks

Edward Buckley  |  Overall Experience 
Rating:
4.0

I rent one storage one month free but never usted the storage and dame day I return the van I tell them to cancel the unit. Three week later or SO, I received a text that I have to pay rue unit. When I calle the person to answer was Very rude. She state on the phone OH MY GOD THAT LADY AGAIN

JOSEFINA LORA  |  Overall Experience 
Rating:
5.0

Alexis was courteous and very helpful was a great experience

norman bartrum  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LEMUEL PEREZ  |  Overall Experience 
Rating:
5.0

Manager Taylor Stone was extremely helpful and patient with us. She helped me with all the paperwork about an unfortunate situation that occurred en route to Florida. I am very satisfied with the facility and the employees.

Nona Duran   |  First Impressions 
Rating:
4.0

Inside the storage build was great. The outside parking had garbage around. May be due to the fact there are no trash cans around.

CHARLES BERTOTTI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisa ruth  |  Overall Experience 
Rating:
5.0

Great customer service from all the staff members! Facility and bathrooms always clean. Will recommend this U-Haul storage facility to all my friends and family.

DANIEL GALAN  |  Overall Experience 
Rating:
5.0

Staff was so friendly store was always clean. 10/10

Brittany Parker  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Timothy Johnson  |  Online Move In 
Rating:
5.0

Great service and location. Never had any issue with my storage contents or room unit. Well kept and safe for three years! Yes good service here and all staff always kind and helpful.

james Barfield  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

maribel cuevas  |  Overall Experience 
Rating:
5.0

Tiffany B went above and beyond to assist us. Her customer service was excellent. I appreciate her help more than she knows. It’s the small things that makes all the difference. Thank you Tiffany

lakeisha cody  |  Overall Experience 
Rating:
5.0

The manager was amazing and very helpful as well as accommodating and worked amazingly to work with me and my needs

brenda reece  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

eric vargas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cedric Burden  |  Overall Experience 
Rating:
5.0

I will always do businss with this com. Wish there where more storage plases around .thank you all for your kindness.

Diana Moore   |  Overall Experience 
Rating:
5.0

Highly recommended

ANTONIO ESPANOL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Monica Fukushima  |  Overall Experience 
Rating:
1.0

Price point very expensive find a new company more secure more hours and a cheaper price

Mohamed Soliman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

George Carrillo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Fuentes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly Robinson  |  Overall Experience 
Rating:
5.0

The staff was friendly and very helpful The facility was always spotless

Mary Ann Sivolella  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

yvette smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nitnirun Chaokasem  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Inez Savage  |  Overall Experience 
Rating:
5.0

As always amazing if needed will use in the future and recommend you guys to all. Amazing great experience.

Walter Spinola   |  Overall Experience 
Rating:
5.0

Great service

LIONEL DYCHES  |  First Impressions 
Rating:
5.0

Keep up the excellent work!!

Opal Roche  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary Ann Sivolella  |  First Impressions 
Rating:
5.0

I am very satisfied with customer service

maribel cuevas  |  First Impressions 
Rating:
5.0

I had a great experience at the lake Nona storage! Great customer service and staff.

Maribel Hernandez. Salcedo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHERI LUTZ  |  Overall Experience 
Rating:
5.0

Very clean,well-maintained, and staff is very helpful. I would highly recommend storing your items in this facility.

William MOYA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas Giglio  |  First Impressions 
Rating:
4.0

The storage unit was dirty and had dead roaches in it. Other than that everything was good.

Ana McKinney  |  First Impressions 
Rating:
5.0

In good shape and clean well takeing care of

scotty jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Fesler  |  Overall Experience 
Rating:
5.0

Great job by everyone. Shawn & Taylor thanks for running everything so well. Wonderful experience 2 1/2 years of storage and truck rentals

Domingo Feliciano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lourdes Hernandez  |  Overall Experience 
Rating:
5.0

Alls correct

FRANCISCA SORIANO  |  Overall Experience 
Rating:
5.0

A one place move and store with community sharing nice items for families or individuals in need to cardboard and trash disposal! First class all the way! The staff were wonderful from picking up the truck and helping me in my new storage unit! Bravo!

Donnie melton  |  First Impressions 
Rating:
5.0

Very clean and good workes friendly costumer service

Jayson Ramos  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott Dezort  |  Online Move In 
Rating:
5.0

Thank you for your amazing services & your personal at the office.. Always putting me the customer best interest.. Patient, prof

Nancy Rivera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eunicia Cawthon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Roman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas D'Ambrosio  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

FRANCISCO PEREIRA CINTRON  |  First Impressions 
Rating:
5.0

Thank you for such good service

Jazmym Grisham  |  Overall Experience 
Rating:
5.0

obtengo lo que quiero

ROBERTO DE LA HOZ PEREZ  |  First Impressions 
Rating:
5.0

None

Carlos Mendez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESUS SALCEDO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Ortega  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Ortega  |  Overall Experience 
Rating:
3.0

The representative of the store that attended me was rude and impolite, luckily Karina, the assistant manager, was present and she completed the service in a friendly and helpful manner. I recommend that the person who initially served us be offered customer service courses and improve their hostile and racist attitude towards Hispanic customers.

LUIS VALERA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joan A Segura  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Evelyn Parker  |  First Impressions 
Rating:
5.0

Thank you for your service

RAFAEL YERA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DURK FRENCH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juliana Diaz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Westermeyer   |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

REBECCA GARCIA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia Wood  |  Overall Experience 
Rating:
5.0

The employee who help me went above and beyond. His courtesy and customer service were in another level.

Jeannette Rodriguez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE LEWIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Wood  |  First Impressions 
Rating:
5.0

Your staff are the best.

ana virginia de la cruz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hannibal Travit  |  First Impressions 
Rating:
4.0

The unexpected price increases were an issue. Two Times I have to call and make sure they were charging my auto payment method. Other than that I was great to keep my staff save.

Grace Alva  |  Overall Experience 
Rating:
5.0

This is the best storage experience I’ve ever had. Nothing more to say because it really couldn’t have gotten any better. Well run and clean facility.

LEON CLOUGH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deandra Pergamalis  |  Overall Experience 
Rating:
5.0

Verdaderamente cada personal me dio un buen servicio no tengo nada que quejarme y el storege siempre limpia Gracias 🙏🏽

frances cruz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Virginia Castillo  |  First Impressions 
Rating:
5.0

Feliz año 2023, siempre adelante, gracias.

Xenia Almodovar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VALENTIN RIOS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sarah olsen  |  First Impressions 
Rating:
5.0

Very friendly staff, very clean environment and the initial process was smooth and easy. Thank you for hiring staff that are courteous and professional. I was very satisfied with my experience.

Gladys Justiniano  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kelani Austin  |  Overall Experience 
Rating:
5.0

My unit was clean Easy access to get into the main entrance. Staff courteous and friendly. My stay at u-haul was a very pleasant one. I would recommend this one to anyone.

Rosemarie Trocodeo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angel Roque Montanez  |  Overall Experience 
Rating:
5.0

The absolute best experience I've ever had using a UHaul facility. The staff are super responsive and courteous. They also helped me figure out the UHaul app so I could hire same day workers to help me unload my trailer. It is always kept clean and there are always trailers available when I need them.

Cynthia Fregy  |  First Impressions 
Rating:
5.0

Hi. I enjoyed my stay with uhaul very much! It's always nice and clean, and the people were friendly - staff and customers alike.

Linda Hagedorn  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

CYNTHIA JEN-BART  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christopher collazo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael harrison  |  Overall Experience 
Rating:
5.0

Overall, for the short time that I rented the unit, I can say my experience with the staff was Amazing. They was not a day that I walk in asking questions, more than one staff where always wanted to help me, they are all well qualified, educated always willing to help. They make my experience even better when I was ready to move out, the truck was available to pick at another location within an hour drive, one off the staff step in helping one another on Thanksgiving eve to make sure that the truck was available to pick up @ 8 AM on Thanksgiving day, which was a holiday. I had a very bad experience with the Uhaul on Eagle Creek, OBT where they missed advertise the free month promotion, it's awful over there. Gary , the assistant manager over charge my card fir 2 months and I never got my refund back. I will recommend the Narcrossee Uhaul to others because the staff there are well trained and it's a friendly atmosphere.

WESNA DOR  |  Overall Experience 
Rating:
3.0

With the exception of my move out day, the total experience was average, nothing to write home about - transactional. On my move out day, the manager and the person on the lot, were attentive and customer focused, great! (I am sorry I forgot their names. Morning crew).

Courtenay Reed  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jenny Felinor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

juanita miller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANNY GARCIA  |  Overall Experience 
Rating:
4.0

PROs: Units and hallways clean and were well lit. AC always works. Staff were always helpful and friendly. Only con: Not but one service elevator.

FRED MORROW  |  Overall Experience 
Rating:
5.0

Great staff and easy access. Employees were very helpful from the manager all the way from top to down. Great to have a propane station that was quick and knowledge all. I would definitely do it again. Thanks.

Raul Dearmas  |  Overall Experience 
Rating:
5.0

Very nice facility but people setting of alarms were not responded to

John Howlett  |  Overall Experience 
Rating:
2.0

I was missing to toots my husband belongings his working was all gone,,next time I’ll do my research before but thank you for the ones I could safe

Nancy Nieves  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Clements  |  Overall Experience 
Rating:
5.0

Excellent facility and check-in staff was super -helpful and friendly!

rob keenan  |  First Impressions 
Rating:
5.0

All the team are very nice.

Fabricio Parraga  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jennifer Branham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

April Curtis  |  First Impressions 
Rating:
2.0

No lights when I moved in facility. Very hard to move a one bedroom apartment with NO LIGHTS!!! Also I had to travel to another location prior where my reservation was canceled!

Ashley Hobson  |  First Impressions 
Rating:
5.0

Convenient, clean, easy access

John Howlett  |  First Impressions 
Rating:
5.0

Excelent service. Clean and nice please

george taylor  |  First Impressions 
Rating:
5.0

Buen servicio me encando excelente muy hablas las personas

Glays Rivera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Myrna Nava  |  Overall Experience 
Rating:
5.0

I stored my whole apartment for a few months at the Narcoossee location lol, it was the most smooth and most beautiful experience! I preferred the 1st floor but the size I needed, only 1 was left and was on the 3rd floor. It didn’t feel any different! Extra large elevator, spacious hallway made transporting my stuff so easy! I got to know the friendly staff, they was very helpful and friendly, SHOUT OUT TO KARINA & IRIS for going above and beyond! It gives me great pleasure to write a review and this long lol! Moving can be hard work mentally and physically it’s never easy. Thank God for people and great places that’s put in your path to assist along life’s journey! Good luck everyone! Grace

Albertha Ramsey  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Markita Green  |  Overall Experience 
Rating:
5.0

The manager and staff were very professional, friendly, and helpful.

Anna Colon  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Leanna Rivera-Dinh  |  First Impressions 
Rating:
4.0

I had to take a storage unit 12 miles away from my intended location due to the Winter Park location constantly being full. On Sunday, you guys aren’t open until 9am, when most people need to get things done on the weekend, and 7am would have been better. The Lake Nona location I had to accept instead of Winter Park didn’t open until 9:20am because the staff was late to work. The Winter Park location compensated me for making me, my boyfriend and the 2 manual laborers I hired for 9am, so that helps, but the Nona staff shouldn’t have been that late. I appreciate the compensation on the truck in return, so at least you guys tried to make it right. I would use Uhaul again in the future.

erin hillard  |  Overall Experience 
Rating:
5.0

Moving can be very stressful, but it was great to meet a nice staff. Karina is extremely pleasant and helped me set up my storage unit. She is an excellent team member and provides 5 star service. Overall great team work at this Uhal location with all staff.

Cristal Clarke  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FRANCES BERGMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mauricio Ossa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ramon Morales  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juan Villa  |  Overall Experience 
Rating:
5.0

Victor was excellent.

arlene grant  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kelani Austin  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jenniffer Onukwugha  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Suzette James Robinson  |  Overall Experience 
Rating:
5.0

Mr. Shawn manage an excellent team. I can see he is an excellent Manager and very easy to work with. As a professional of 22 yrs. Traveling to many countries I can stop right away an excellent team. Mrs Taylor stone was fast, accurately did everything within 20 minutes. Mrs Katrina was courteous. Bravo Mr Shawn you an awesome team

MERCEDES NIBALDI  |  First Impressions 
Rating:
5.0

Shawn and his staff go above and beyond to help there customers. If needed again I would use there facilities before anywhere else.

Scott Green  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosa Boxley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JENNIFER CARRASQUILLO  |  Overall Experience 
Rating:
5.0

Karina was great.

Jose Colon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marcos Ferro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAYAN MOAZENI  |  Overall Experience 
Rating:
5.0

El personal de estas instalaciones tienen muy claro, cómo satisfacer las necesidades de los clientes. Siempre nos proveyeron ayuda en todo momento. Excelente grupo de trabajo. Son los mejores y en especial la chica qué brinda el servicio de mantenimiento en los pisos de almacenamiento. The staff of these facilities have very clear how to meet the needs of customers. They always provided us with help at all times. Excellent working group. They are the best and especially the girl who provides the maintenance service on the storage floors. Please keep up the good work.

Fernando Guilloty  |  Overall Experience 
Rating:
5.0

Muy limpio , empleados muy serviciales.

Javier Rodriguez  |  Overall Experience 
Rating:
5.0

Mantener el profesionalismo y servicios al cliente.

Gerardo T Perez  |  First Impressions 
Rating:
5.0

Staff was exceptional

lymaira figueroa  |  First Impressions 
Rating:
2.0

They messed up my mileage. I drove less than 20 but they charged me for 60. I won't be renting a truck here again.

carolvita smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

candolyn north  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

heather proulx   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luis Rivera  |  Overall Experience 
Rating:
5.0

Definitely, I recommend U-Haul, everything was excellent. Staff very helpful and professional. Access and office hours very convenient.

Mercedes Orozco  |  Overall Experience 
Rating:
5.0

The rep who checked me in was fantastic; Very friendly and helpful. I can't recall her name but I appreciate the kindness.

KELANI AUSTIN  |  First Impressions 
Rating:
5.0

Only they need to have trailers that can go to other states!!!! Like motorcycle ,ECT.

Pedro Castillo Alvarez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandy Hanson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Andres Calderon  |  First Impressions 
Rating:
3.0

on 2 occasions I could not access my storage! once a damaged elevator, and then some furniture crossed on the first floor blocking the freight elevator

Jose Gutierrez  |  Overall Experience 
Rating:
5.0

The best of the best.

Americo Perez Jr  |  Overall Experience 
Rating:
3.0

the place was very hot... I seem to read that it was temperature controlled

Hipolito Sanchez  |  Online Move In 
Rating:
5.0

The lady’s working there were all amazing and super helpful.

celestina barboza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sindy Bueno  |  First Impressions 
Rating:
5.0

Victor was SUPER Friendly and efficient, He took the time to explain every detail.

FRED MORROW  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jada Wright  |  First Impressions 
Rating:
5.0

The storage facility was easy to access, brightly lit, secure, clean and had enough carts

Mark Levine  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HARRIET MUIRHEAD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Derwin Bradley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christiana Munoz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly Sierra  |  Overall Experience 
Rating:
5.0

Good job

Ronald Brown  |  Overall Experience 
Rating:
5.0

Very clean establishment!!

shonna glover  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERICA WILLIAMS  |  Online Move In 
Rating:
5.0

No words can express how wonderful the management team is on this facility!

Lauren Foertsch  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RICHARD SICA  |  First Impressions 
Rating:
5.0

Facility was always well kept and the staff was true professionals. The young lady that was responsible for the up keep and cleaning of the building was the best I have ever seen. 10++++

CHARLIE BAGWELL  |  Overall Experience 
Rating:
5.0

With the rate change it was to much for me so I went else where

SANDRA LOVE  |  Overall Experience 
Rating:
5.0

Would recommend. Would rent again

Valerie Rivera  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gerardo Perez  |  Overall Experience 
Rating:
5.0

Great staff and very clean

glen dubois  |  Overall Experience 
Rating:
5.0

El personal de este centro es profesional, muy atentos y serviciales. Gracias por todas sus atenciones.

hilda calderon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Weinstein  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AWILDA VARGAS  |  First Impressions 
Rating:
5.0

Great service Kenisha

steven porrata  |  Overall Experience 
Rating:
5.0

This facility has the nicest staff.

Anna Colon  |  First Impressions 
Rating:
5.0

Every personnel at this and every UHaul location are very helpful and accommodating. Carina was excellent.

Jacob Abraham  |  Online Move In 
Rating:
4.0

The price Got to be too expensive

Carol Perez  |  Overall Experience 
Rating:
5.0

Would be better if you prorate monthly fees in that way you get any return when you do not stay the whole month Some competitors do this Thanks

Luis Tobon  |  Overall Experience 
Rating:
4.0

The one issue was the facility having only one elevator. It gets busy with several people moving in at the same time. Everything else was easy.

Mitzy Maldonado  |  Online Move In 
Rating:
4.0

The only problem I had was the storage I reserved was not available. So was it bit of an inconvenience. But other than that the facilities were clean and the staff was super helpful.

Damaris Quintana  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

timmothy ross  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles Roan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Migdalis Perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRYAN MADERA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carmen Santiago  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Annmarie Clarke  |  Online Move In 
Rating:
5.0

Easy, online experience. Available units were displayed to include actual location in building. Same day use, clean and ready.

Michael Saunders  |  Online Move In 
Rating:
5.0

The general manager and the staff was excellent ! Would highly recommend

Kiera Shakir  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adderly Dorcely  |  Overall Experience 
Rating:
5.0

Excelente servicio

PEDRO MARINO ANGULO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam Cadiz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Myrna Nava  |  First Impressions 
Rating:
5.0

Awesome people Great customer service

juan moran  |  Overall Experience 
Rating:
2.0

I am disappointed because whenever i deal renting the room I did not ask for insurance. I remember that I said to attendant Anita that I wouldn't have insurance. Whenever I request to return the amount, manager store told me that could stop charging since that time but no as rate..... Seems to me that it is unfair.... I still waiting that a big company as UHAUL authorized a refund about my request. Thank you

eduardo bianconcini  |  Overall Experience 
Rating:
5.0

Clean facility, two restrooms ..always very clean, staff is excellent...friendly -helpful -professional. Good location, all kinds of vehicles and equipment to rent for my move as well as boxes and accessories to buy.

Patrick Mcgroarty  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ciarra Rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOAN CALHOUN  |  Overall Experience 
Rating:
5.0

Great place to place belongings in storage i recommended them to anyone!!!!!

Charles Peterson  |  Overall Experience 
Rating:
2.0

Despite the storage unit being inside mold somehow grew on everything in the facility. I had to dispose of my bed, chair, and couches and am currently having to deep clean everything else.

angelina villa-lovern  |  Overall Experience 
Rating:
5.0

Great check in process, move in was super easy and went very fast. Nice facility, I feel my stuff is secure!

Kelly Robinson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

felver garcia  |  Overall Experience 
Rating:
5.0

The staff was very nice & helpful

Samantha Thompson  |  First Impressions 
Rating:
5.0

Entire staff is amazing and very friendly. The facility is always clean and secure.

Neil Guyadeen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDUARDO ANGELIERI ARRAVAL  |  Overall Experience 
Rating:
5.0

During our move down, we used U-Boxes, a trailer and rented a storage unit from the Lake Nona location. The staff, especially the manager was phenomenally helpful and attentive. The inside loading bay, outside loading dock, and great service makes this the MOST convenient storage location I have EVER used!

Alex malaguti  |  Overall Experience 
Rating:
5.0

Very pleasant and answered all my questions

LETICIA GONZALEZ  |  First Impressions 
Rating:
5.0

Lovely place, clean, spacious, well maintained, friendly and helpful staff. All around a great place to go.

DIANA JOHNSON  |  First Impressions 
Rating:
5.0

Great place, great management other than some in OBT area. Reasonable and compassionate management, professionals and courteous workers. Reasonable price!

Anne Dos Santos  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rustam Zamanov  |  Overall Experience 
Rating:
5.0

Super nice employees. Even though they are really busy they keep their composure and try to help everyone.

lisa mitchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lawrence Huston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luis Rodriguez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PATRICIA ARCHAMBAULT  |  Overall Experience 
Rating:
5.0

Excelente customer service, friendly staff and clean facility. I will definitely rent again.

IRIS SUAREZ BAYRON   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHERYL REINHARDT  |  First Impressions 
Rating:
5.0

The staff was amazing, very helpful and explained everything in detail. Definitely going here again!

Marie Cruz Laboy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sheri canfield  |  Overall Experience 
Rating:
5.0

Excellent service nice and clean

roberto villafane  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kioanna Branker  |  Overall Experience 
Rating:
5.0

In that specific area I've seen few storage facilities. I did my homework in all of them and by far Uhaul was the more convenient in price, options offered and space (they're the tallest). And in this specific location I can see the vehicle fleet available and much more.

erick reyes  |  First Impressions 
Rating:
5.0

Super helpful staff. You should advise how to open zip tie. You should slice new lock pkg. Open so new rental does not struggle. Clean and well maintained.

KEN MAYNARD  |  First Impressions 
Rating:
5.0

Ms.Karina always were helpful and with a nice attitude make you feel confident on the service and relax. Always remember me an be ready to help me with my storage needs and question.

Noel Medina  |  Overall Experience 
Rating:
5.0

Let customers know there’s a 10$ fee for 24hour access at move in.

SHATEIA HARRIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Clements  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jose De Almeida  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Murphy  |  First Impressions 
Rating:
5.0

Customer service was very pleasant to talk to and answer my questions with a smile.

Nereida Cepeda  |  Overall Experience 
Rating:
5.0

The manager was super helpful and friendly. The facility was always clean when I went there, too.

ryan skaryd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Munich  |  Online Move In 
Rating:
5.0

Friendly staff

Jose Pizarro  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

IRIS SUAREZ BAYRON   |  First Impressions 
Rating:
5.0

Easy going

Jennette Nieves  |  First Impressions 
Rating:
5.0

Always clean Always safe Professional and friendly staff

franchesca flores  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Natalie Gonzalez  |  First Impressions 
Rating:
5.0

Facility is new, very bright and at an excellent location.

NASSIN DIAZ  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Carlos Alvarez   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nichole Tyson  |  Overall Experience 
Rating:
5.0

Good customer service

NOEL MEDINA VEGA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juan Villa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason Sink  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

roberto villafane  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ray Steele  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HARRIET MUIRHEAD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Rhodes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jinay McGraw  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

jasmine martinez  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

taundra prenell  |  Overall Experience 
Rating:
4.0

Kyle who helped me with everything was knowledgeable, super friendly and extremely helpful.

VIRGIL KILPATRICK  |  First Impressions 
Rating:
4.0

Las entradas y códigos de accesos con las alarmas me parecieron complicados. Por todo lo demás muy buen servicio y organización.

Lourdes Miro  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kimberly Hale  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Julia Steen  |  First Impressions 
Rating:
3.0

Loved this one but had trouble with y’all booking us a In the Roswell one when they didn’t have any available

Christie Wojtewicz  |  Overall Experience 
Rating:
4.0

There are two areas right by the elevator on the ground floor where people leave stuff they dont want for others to pickup. But the areas are loaded up with beds, couches, and furniture and it is really in the way of accessing the elevator especially if two or more people are trying to access the elevator. The areas should be cleared out and another location found for discarded items not anywhere near the elevator.

ABNER COOPER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dominic Rego  |  Overall Experience 
Rating:
5.0

La muchacha súper amable explica todo bien detalladamente

Carmen Santiago  |  First Impressions 
Rating:
5.0

uhaul on narcoossee road was incredibly helpful. they fixed every issue i had with previous representatives and stores and made everything very easy.

Anthony Desalvia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason Sink  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Baumer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Frailey   |  First Impressions 
Rating:
5.0

Great staff very helpful best uhaul I've ever been to!!!! Recommend them to any friends and family!!!!!!

Charles Peterson  |  First Impressions 
Rating:
5.0

The staff was very kind. I also used the moving helpers they were awesome as well

ANNE SERDULA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lawrence Huston  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

PATRICIA ARCHAMBAULT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bruce Kook  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

wanda hernandez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TANYA JUDKINS  |  First Impressions 
Rating:
5.0

It was very busy each time I was there to get moving supplies, pick up truck, move to storage - however the employees were very helpful to all I observed and they checked in with those in line so they knew next steps. Very nice job!!!!

DEBERA OLSEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katherine Cote  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ANGEL DAVILA MARRERO  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

javarius hudson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Baumer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Trevor Homer  |  Overall Experience 
Rating:
5.0

Onto of the best storage facilities we've used. Most answers should me "more than yes" and six stars.

Thomas Pendleton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Monica Beerger  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

TERRIE JESSOGNE  |  First Impressions 
Rating:
5.0

Thank you for your assistance Shawn Cavara

Diane Lopez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO SANTIAGO   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Radames Alvarado  |  Overall Experience 
Rating:
5.0

Very friendly people,am very pleased with everyone

JOSE URENA  |  First Impressions 
Rating:
5.0

El personal muy profesional

genoveva cruz  |  First Impressions 
Rating:
5.0

La joven que me atendió fue toda una profesional muy amable atenta excelente servicios les felicito por tan capacitado personal Gracias

Ivette Santos  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carolyn Giovanelli  |  First Impressions 
Rating:
5.0

Move-in date is incorrect move-in date was July 2 of 2021 not June 13 of 2021

Gil Reed Lugo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica Rodriguez  |  Overall Experience 
Rating:
1.0

Tu que pedir ayuda porque mi auto no arranco ya que el personal del lugar dice que yo tenia que resolver mi problema Creo que mi opinión no es la mejor. Hay otras opciones que buscares para otras ocasiones de mudanza

NORBERTO MACHADO CAMEJO  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

William Campbell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARITZA PENA  |  Overall Experience 
Rating:
5.0

Profesional Staff. Clean place. Good price

george taylor  |  Overall Experience 
Rating:
5.0

Thanks

IMRAN PERCIVAL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harry Jean  |  Overall Experience 
Rating:
5.0

Warm welcome, details of of availability, super informative, knowledgeable, helpful & caring

Maria Narvaez  |  First Impressions 
Rating:
5.0

This is the second time i have needed to rent a storage space and also i have rented a vehicle and i have never had an issue. Very helpful staff and very pleasant. Good prices too. Very satisfied customer.

lourdes martinez  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Ileana Robles  |  Online Move In 
Rating:
5.0

Secure safe facility, great staff

MITZI Stidham  |  Overall Experience 
Rating:
5.0

Reservation was made online for which was convenient. Anita gave exceptional service. She was very friendly and helpful throughout the whole process. The unit and facility was clean.

celestina russell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AUGUSTO CHARLES  |  Overall Experience 
Rating:
5.0

Very nice and helpful staff.

lisa mitchell  |  First Impressions 
Rating:
3.0

Dirty and overflowing garbage in storage area.

Mark HARASEVIAT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nichole Tyson  |  First Impressions 
Rating:
1.0

Terrible customer service left here feeling like a useless piece of trash!

Bridget Keiner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deanna Reynolds  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Laura Calvert  |  First Impressions 
Rating:
5.0

Staff at both Antioch Il and Orlando Lake Nona Florida were fantastic they all exceeded our expectations.we will definitely recommend both locations in the future

LAWRENCE LEWIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley Ronca  |  First Impressions 
Rating:
5.0

I have been so happy with the friendliness and helpfulness of the uhaul staff! It really is a nice place.

Linda Hagedorn  |  First Impressions 
Rating:
5.0

Awesome storage

Anastasia Aristiguieta  |  First Impressions 
Rating:
5.0

Quick service, person was friendly and answered any questions I had

Brian Burner  |  First Impressions 
Rating:
5.0

I'm very comfortable and happy with this U-haul area facility off Narcoossee. The staff Shaun, Eric and Rey are very helpful in any questions or concerns you may have. Extremely satisfied with my overall experience! Thank you!

LUIS DIAZ COLON  |  Overall Experience 
Rating:
4.0

It was a clean place to store our stuff until we found our home.

Leslie Niehaus  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Rodriguez  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Nikki Jones  |  Online Move In 
Rating:
5.0

All my experiences with uhaul have excellent.

Valerie Rivera  |  First Impressions 
Rating:
5.0

Convenient!

JOEL JAY GUERRERO  |  Overall Experience 
Rating:
5.0

Teammates were efficient and communicated clearly. Facility was clean and easily accessible.

Charles medvitz  |  First Impressions 
Rating:
5.0

Second time i use you folks for my storage needs. Thanks for the nice facility.

Jegar Castaneda  |  First Impressions 
Rating:
5.0

I was very happy to find you for storage. Everything is perfect. Great location, and excellent access hours. I definitely recommend UHaul. :)

Linda Hagedorn  |  First Impressions 
Rating:
5.0

The staff at this location rocks! Thank you for making our experience easy & pleasant.

Brittany Torrence  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason Collet  |  Overall Experience 
Rating:
2.0

Was charged for an extra month. Called and was told I would get a call back but never did.

Douglas Johnson  |  Overall Experience 
Rating:
5.0

Move out was 23 of April

Marcelo Amaral  |  Overall Experience 
Rating:
5.0

Everyone was always friendly and the facility was always clean. No complaints whatsoever.

Margaret Collins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Claudia Bodey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Isabel Rodriguez  |  First Impressions 
Rating:
5.0

Great staff and manager.

BRIAN VRANIZAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leila Carter  |  Overall Experience 
Rating:
5.0

Very nice place, great/helpful staff

JASON PACE  |  First Impressions 
Rating:
5.0

The Owner, Shawn was very helpful and polite. One of his female employees, was also very sweet and helped me with trash disposal when the trash cans were full and the guys receiving the truck also had great customer service. I had a really good experience!

Joy Thomas  |  First Impressions 
Rating:
5.0

You and your team are excellent in helping with everything we needed. Thank you and many blessings.

dixie keller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Schultz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lucius George  |  Overall Experience 
Rating:
5.0

I had zero problems and staff was helpful especially the tall guy with the reddish hair, I think his name was Kyle he was the best, he’s great. Great rep for the company. My ONLY issue was I needed to move out on Thursday and the elevator was still not working so lugging my storage unit down from the third floor was a little difficult but apart from that. No issues.

David Mitchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bob Alber  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIEL GALAN  |  First Impressions 
Rating:
5.0

Absolutely loved having my storage unit with U-Haul. All of your associates were so friendly anytime I had questions or needed help they went above and beyond. I felt secure and safe going to the facility by myself. I just happened to move so I no longer needed the unit otherwise I would’ve stayed.

Lisa Lindsey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeffrey zinnert  |  Overall Experience 
Rating:
2.0

Moved out early - Jan 28 when paid until Feb 17. Was told no pro rated refunds and then uhaul closed out acct when I intended to keep it until 2/17. Other companies out there to use. Ultimately called + they resolved but never should have happened. Very disappointed customer, will share experience w friends.

Ilene Freeman  |  Overall Experience 
Rating:
5.0

Staff always friendly and accommodating! Would definitely recommend to anyone!

Carol Daniels  |  Overall Experience 
Rating:
5.0

Thank you Shawn!

Matt Lisowski  |  Overall Experience 
Rating:
5.0

When you moved the city for other city is very stressful, but with help ti is much better. Everyone was very helpful. we hire the guys from the site was very good also. Tks

CHIRSTOPHER RUSSO  |  First Impressions 
Rating:
4.0

Nice storage and our items still looked brand new due to well lit and AC storage units

Noel Ramirez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eliezer Casas Ortiz  |  Overall Experience 
Rating:
5.0

The representative that set up my reservation was superb and made the experience easy. The staff at the location of my unit are very efficient and professional. The only feedback is they need more attendants. There are long lines and it bites into the time people have when moving and trying to get where we're going.

RACHAEL DEAN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MARTIN PHILLIPS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Legarda  |  First Impressions 
Rating:
5.0

Very simple, easy to use. Polite and very helpful staff, I would definitely recommend this storage place to anyone looking for a place to store their items.

Ann Marie Arif  |  Overall Experience 
Rating:
5.0

The staff is always knowledgeable and friendly

Carol Daniels  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bob Alber  |  First Impressions 
Rating:
4.0

Online application form very poorly designed. Early in the form it asks for a second responsible person, so I listed my spouse. Later, it asked again for a second person. I tried to list my wife again and it wouldn't accept her. Got on your 800 phone line to resolve the problem and was placed on hold 15 minutes before I could speak to anyone! Came very close to using a different storage provider.

Douglas Stansbury  |  Online Move In 
Rating:
5.0

One of the best storage places I have done business with.

Joel Hanieph  |  Overall Experience 
Rating:
5.0

Thanks guys for your job.

Larisa Arkhipenko  |  Overall Experience 
Rating:
5.0

I never shop around when I need a moving truck or storage, my go to place is Uhaul, I have never had a bad experience, so why go anywhere else.

Mariela Alverio  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Waqar Idrees  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ann Marie Arif  |  First Impressions 
Rating:
5.0

the manager and staff always assisted me in everything with a good attitude SÚPER EXCELLENT SERVICE

Juan Rodriguez Arzuaga  |  Overall Experience 
Rating:
5.0

The staff has gone above and beyond to make sure that I have everything I might need.

John Schultz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

frank schaeffer  |  Overall Experience 
Rating:
5.0

The whole experience was perfect !! Staff was super ! Facility beyond clean ! Exceeded our expectations ... !!!!!!!!

Terry Hubbard  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Claudia Bodey  |  First Impressions 
Rating:
4.0

My one month free trial was a great benefit at the right time. Unfortunately, I have found the Lake Nona location to be a little out-of-the way to be convenient enough to use on a full time basis.

michael mcclure  |  Overall Experience 
Rating:
5.0

Thank you for your service good experience. Very helpful.

Betsy Medina  |  Overall Experience 
Rating:
5.0

Customers should get partial reimbursement if storage is closed out within the 1st week of payment month

Keith Matthews  |  Overall Experience 
Rating:
5.0

Excellent experience with this UHaul facility...clean, friendly, well staffed and well run.

Bruce Wilson  |  Overall Experience 
Rating:
5.0

Kelby assisted us above & beyond in getting my reservation. He was very helpful since it is our very first time to use uhaul storage. He even showed us where to park the truck, use our card access and even find time to help us find our way to our storage area. He also made sure we get what was offered online. Thank you Kelby for making our move easy to dealt with. Moving is so stressful but helping us yesterday made our day a great one after all.

Bealie Lucero  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrea Mays  |  Overall Experience 
Rating:
2.0

Staff was often rude and not helpful.

Jon Atkins  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jose Vazquez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

jim towne  |  Overall Experience 
Rating:
4.0

Everything went very smoothly until I wanted to ask a question before visiting my unit for the first time. I wanted to know if dollies were available to transport my goods from my vehicle to my unit. I called the number on my contract, which was a local area code, but my call actually went to the national level. I was put on hold for over eight minutes and when I was waited on I was given inaccurate information. She said that dollies were available for $7/day. Actually, they are available and they are free of charge. Otherwise I was very favorably impressed with the ease of renting my unit, it’s cleanliness, availability of clean restrooms, drinking water, and, of course, dollies.

Douglas Stansbury  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LUIS DIAZ  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kimberly Kidd  |  First Impressions 
Rating:
5.0

Easy access, very professional staff., clean and well maintained. Most strongly recommended!

James sergent  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

loraine mazzoli  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jim towne  |  First Impressions 
Rating:
5.0

Great staff. This facility has everything you need to rent or store your stuff.

JOSE DE JESUS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Felix Cruz Santiago  |  Overall Experience 
Rating:
5.0

Working with U-Haul at this particular location was a joy. I couldn't have asked for a better experience. All members of the staff were always pleasant to work with and very helpful. They were courteous, professional, and kind. I loved the facility, and am a little sad to have to leave. The prices, in my opinion, were reasonable and actually lower than most of the other storage facilities in the area. The only reason we're leaving is because we need to cut our monthly expenses and so we moved our stuff into our garage.

Brian Schade  |  Overall Experience 
Rating:
4.0

Check-in took an extraordinary amount of time. I was unable to check out online. Otherwise a very good experience.

Brent Estergard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francielle Danie Wengrze  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM PAEZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jack Shoffner  |  Overall Experience 
Rating:
5.0

This facility is well secured very clean so much so that I never use public bathrooms and I had to go and I was really really impressed. The staff is amazing thanks Leo and Scott I believe that’s the managers name

Alina Gomez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Mitchell  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brent Estergard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samuel Figueroa  |  Overall Experience 
Rating:
5.0

Extremely attentive and professional staff looking to deliver stellar customer service!!!!

Carlos Sagardia  |  First Impressions 
Rating:
5.0

Would definitely be my first choice for storage needs and truck rental .. they have every item you would ever need for a move

JUAN GOMEZ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Timothy Brooks  |  Overall Experience 
Rating:
5.0

It’s convenient rent a truck you have to return the truck. What better place to return the truck then where you’re storing your belongings. Perez is a great staff was friendly.

Alina Gomez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew Petrie  |  Overall Experience 
Rating:
5.0

Never had an issue. Unboxed all of my items and everything is gre

MAUREEN MORENO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Domingo Feliciano  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CARLA MARCHI  |  First Impressions 
Rating:
5.0

The attendant that helped me check in to my storage unit was extremely helpful and thorough walking me through the process.

Melissa Stutman  |  First Impressions 
Rating:
5.0

employee took the time to complete my needs even when they were very busy, cudos!

Samuel Figueroa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JUAN GOMEZ  |  First Impressions 
Rating:
5.0

Very clean and secured. Great place to rent

Wayne Fagan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randy Cancel Palermo  |  Overall Experience 
Rating:
5.0

Excellent customer service from everyone. Hard workers. Always willing to go the extra mile. I’m thankful for all of you.

Emily Miller  |  Online Move In 
Rating:
5.0

Staff were responsive and responsible. The storage facility parking area was well designed (convenient and easy to unload and load staff. The rate is reasonably priced.

NUESA CARLO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

angela castaneda  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ASTRID SCHILLING PENA  |  First Impressions 
Rating:
5.0

Nice people and perfect place

Astrid Schilling  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felix Cruz Santiago  |  First Impressions 
Rating:
5.0

The staff was always super nice and very helpful!

Michael Martinez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Matthew Petrie  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lissandra Poncho  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eduardo mercado  |  First Impressions 
Rating:
5.0

N/A

Lamar Williams  |  First Impressions 
Rating:
5.0

Staff was super professional and friendly. Most strongly recommended!

James sergent  |  First Impressions 
Rating:
5.0

The staff were exceptional

Armez Nelson  |  Overall Experience 
Rating:
5.0

Staff was very helpful in my Florida move!!!

richard whitcomb  |  Overall Experience 
Rating:
5.0

Super clean and convenient.

Christy Jesse  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER AMIN  |  First Impressions 
Rating:
5.0

Shawn and all staff members have great customer service skill..

Edward Fortier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WANDA VIERA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SONIA TORRES  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

loraine mazzoli  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael esperanza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aymat Verdejo  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Andy Rodriguez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sonya Simms  |  Online Move In 
Rating:
5.0

Well all,thankS you,Blessings

ZAIDA RODRIGUEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Evan Easterling  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BENNIE SISON  |  Overall Experience 
Rating:
4.0

Staff was cut and dry. They could have been friendlier. Other than that my storage experience was alright.

Nancy Carrera  |  Overall Experience 
Rating:
5.0

Great!

Viyarath Vongprachanh  |  Overall Experience 
Rating:
5.0

Mary was excellent in her customer service. She was knowledgeable, helpful and made the entire process smooth.

Armez Nelson  |  First Impressions 
Rating:
5.0

Staff was very attentive and made Sure that we’re good

Ivelis Rios  |  First Impressions 
Rating:
5.0

I choose to return to this facility even though it was further away from my house. This facility is great so return to store my stuff

michael harrison  |  First Impressions 
Rating:
5.0

I've never seen a Uhaul truck in such a good condition, incredibly clean ! Staff super helpful, knowledgeable and with a great attitude!!!

David Alcocer  |  First Impressions 
Rating:
4.0

only issue i saw was that other customers left things by entrance of the storage area. and has some issues with the alarm.

Veronica Fuentes  |  Overall Experience 
Rating:
5.0

o

alfredo Cabrera  |  Overall Experience 
Rating:
5.0

Shawn was very polite and explained everything to me.

sheri canfield  |  First Impressions 
Rating:
5.0

I would most definitely utilize this facility and their services again. Extremely professional Team and they made what is most definitely a stressful time easy and seemless. Thank You!!

Dawn Breslin  |  Overall Experience 
Rating:
5.0

Everything good

ZAIDA RODRIGUEZ  |  First Impressions 
Rating:
5.0

Great service,secure clean facility helpful staff

michael buckle  |  Overall Experience 
Rating:
5.0

Very nice well structure. Very polite super support. And super Clean manager. Is awesome.very nice patient. Well spoken. Very professional she was very neat Spence if Humor. Gorgeous. Excellent $

sonya williams  |  First Impressions 
Rating:
5.0

Thanks Shawn. Pleasure to deal with. Will use you again for next opportunity.

john lazzaro  |  Overall Experience 
Rating:
4.0

Assigned a unit that was not easily accessible...long long walk. Not impressed with manager that wears her pants hanging halfway off her butt! Not professional at all!

Scott Fehringer  |  Overall Experience 
Rating:
4.0

The lady who check me out over the phon was very nice and very cooperative Please inform her she is good

Mohamed Soliman  |  Overall Experience 
Rating:
5.0

Simply excellent everything....

aileen barrio  |  Overall Experience 
Rating:
5.0

Taylor was super great!!

aileen barrio  |  First Impressions 
Rating:
5.0

Everybody there was very helpful, walked us thru the process and made it very easy. The building is kept very clean and our unit was in perfect condition, nice large elevators. Very nice overall!

Ana Palacios  |  First Impressions 
Rating:
5.0

Great service and they answered all questions for us! What a smooth great experience it was for us especially after a long day of loading! Thanks team!

PRISCILA WALKER  |  First Impressions 
Rating:
5.0

Keep up the excellent service !!!!

JOHN GIBSON  |  Overall Experience 
Rating:
5.0

Great storage facility that is brand new! Staff was super helpful both moving in and moving out.

Stephanie Scuotto  |  Overall Experience 
Rating:
5.0

Great service, very friendly and professional.

selena delvalle  |  First Impressions 
Rating:
5.0

Very nice facility and I would use this place if I needed to in a second

michael harrison  |  Overall Experience 
Rating:
5.0

All good.

Abdiel Cristy  |  Overall Experience 
Rating:
4.0

Great serves.

Abzal Shaw  |  Overall Experience 
Rating:
5.0

Very friendly staff. Would definitely use the facility again.

Sabine Hintze  |  Overall Experience 
Rating:
5.0

the convenience of renting the storage unit online was super easy and didn't require any travel to the location until the time to fill the storage unit.

Bobbie Spahr  |  First Impressions 
Rating:
5.0

Excellent

Juan Cepeda  |  First Impressions 
Rating:
5.0

El servicio es excelente al igual que el personal. Estamos muy agradecidos.

hilda calderon  |  Overall Experience 
Rating:
5.0

Customer services is awesome

Noel Nieves-Medina  |  First Impressions 
Rating:
5.0

The rep that helped me was very knowledgeable and friendly. I had a great experience.

Trent Gilbert  |  First Impressions 
Rating:
1.0

Shawn the GM made a mistake on my account, than I had to come out of pocket at last minute because of an error he made. Was told I would get a call back from Shawn and never did. Communication is bad.

Abraham Garcia  |  Overall Experience 
Rating:
4.0

No comments

Sylvia Shannon  |  Overall Experience 
Rating:
5.0

Facility is great. Very well maintained and security. Staffs were really professional and helpful. They were really nice.

Marco Antonio Araujo Nascimento  |  First Impressions 
Rating:
5.0

Exelent costumer service ,and very courteous

Randy Cancel Palermo  |  First Impressions 
Rating:
4.0

El unico contra tiempo fue porque no estaba la persona que tenia que entregarlo.De 10:30 Am fue a las 11:30. De lo demas el almacen fue un servicio excelente.

evelyn vargas  |  First Impressions 
Rating:
5.0

Very friendly and efficient. Clean facilities.

Sabine Hintze  |  First Impressions 
Rating:
4.0

The service I received was more then what I expected and the staff was amazing.

Christopher Jerome  |  First Impressions 
Rating:
5.0

The employees were very professional and kind. The process was very smooth. Thank you. 😁

franchesca flores  |  First Impressions 
Rating:
5.0

Good security, facilities are great

Aymat Verdejo  |  First Impressions 
Rating:
5.0

New location. Everything went very well

Yolanda Rosado  |  First Impressions 
No reviews have been submitted for this location.

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