Customer Reviews for U-Haul Moving & Storage of Jonesboro

6,041 reviews

7308 Tara Blvd   Jonesboro, GA 30236
(corner of Tara Blvd and Battle Creek, near the Chick-fil-a)

(770) 471-7956

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(770) 471-7956

7308 Tara Blvd
Jonesboro, GA 30236
(corner of Tara Blvd and Battle Creek, near the Chick-fil-a)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Milton Mack III 
Rating:
5.0

Yall the best I only come to this location everyone is very friendly and helpful yall continue to do an amazing job you’re truly Zalika Jones 🥰

ZALIKA JONES  |  Overall Experience 
Rating:
1.0

The equipment was not put in properly and ended with my vehicle being damaged and me being made to feel like iI was a liar.

Cassandra Alexander-Green 
Rating:
5.0

How good is it

charles mitchel 
Rating:
3.0

Customer did not leave a comment.

jordi morales 
Rating:
2.0

Customer did not leave a comment.

Ebony Powell 
Rating:
5.0

Customer did not leave a comment.

Jesse Cunard 
Rating:
5.0

The staff was outstanding. The equipment was in immaculate condition and my concerns were address immediately by Management and the site. Outstanding team.

LINSTON STARKS 
Rating:
5.0

Customer did not leave a comment.

keavice moore 
Rating:
5.0

Customer did not leave a comment.

jarara paris  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Edward Dancy 
Rating:
5.0

Patient, courteous, understanding, went beyond the call of duty.

SENORA RUDOLPH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tuan Ly 
Rating:
5.0

Grateful for the service

SENORA RUDOLPH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth Robinson 
Rating:
5.0

Everything was good!

timothy chandler 
Rating:
5.0

The woman that was making sure the truck was clean had a attitude problem and been very rude for no reason

Tona Ramsey 
Rating:
5.0

Customer did not leave a comment.

Pedro Rodriguez 
Rating:
5.0

When returning to truck The service was very slow 20 minutes to check out.

Stevie Clark 
Rating:
5.0

Customer did not leave a comment.

NIGEL FELICIANO  |  Overall Experience 
Rating:
5.0

Good customer service

MARQUITA HIXON 
Rating:
4.0

Customer did not leave a comment.

Tyrice Jones 
Rating:
5.0

They do a great job.

Boyd Rodgers 
Rating:
5.0

Everything was great!!

Ardorise Lytle 
Rating:
4.0

Very helpful, despite being sent to this location by another location with false information. The attendant was able to assist and provided me all the information I needed.

EMERALD BRUSTER 
Rating:
5.0

More hands on deck when it’s busy

Aisha Jordan-Watson 
Rating:
5.0

Customer did not leave a comment.

EZEKIEL RENNER 
Rating:
5.0

Customer did not leave a comment.

Joseph Sordelet 
Rating:
5.0

Always nice and friendly

Franzetta Collier 
Rating:
5.0

Very good and very polite and respectful I give them a 10 excellent 👍👍

George Lark 
Rating:
1.0

Customer did not leave a comment.

sierra longer 
Rating:
5.0

Customer did not leave a comment.

Sharmen Thompson 
Rating:
5.0

Very good!

Quintavia Slaughter 
Rating:
5.0

Customer did not leave a comment.

Rod Wyatt 
Rating:
5.0

Customer did not leave a comment.

Kendra Churchill 
Rating:
4.0

Customer did not leave a comment.

mary stewart 
Rating:
5.0

Customer did not leave a comment.

adan cruz 
Rating:
5.0

Customer did not leave a comment.

Ernest Hubbard 
Rating:
5.0

Customer did not leave a comment.

teairra thrower 
Rating:
5.0

Customer did not leave a comment.

Ivan Cedeno 
Rating:
4.0

Need to check the equipment better, our rental had a check engine light.

timothy scott 
Rating:
3.0

Customer did not leave a comment.

joseph johnson 
Rating:
3.0

Did not want to assist with loading car on dolly,had to ask a second employee,finally got it loaded.will never rent from this location again 😫

Frederick Currie 
Rating:
1.0

The vehicle was returned clean but charged $50 for a vehicle that was returned clean.

Wanda Rose 
Rating:
5.0

Customer did not leave a comment.

CEDRIC DAVENPORT 
Rating:
5.0

Staff was friendly and helpful

Robert Backus 
Rating:
3.0

Customer did not leave a comment.

David Hankerson 
Rating:
5.0

I will rent there Again very friendly

Tammy Barbour 
Rating:
5.0

Service that was provided was excellent. Thank you.

Lisa Speights 
Rating:
5.0

Customer did not leave a comment.

Jantzen Jones 
Rating:
5.0

Customer did not leave a comment.

TAMI Wilson 
Rating:
5.0

Customer did not leave a comment.

latoya borders  |  Overall Experience 
Rating:
5.0

The manager, she was excellent and very helpful as well as the staff there. I've always used this location for years. The manager is very through as well as being polite helpful and knowledgeable about her work as well as multi tasking when dealing with staff and customers

LEONARD ROBINSON 
Rating:
5.0

The crew at this location was and has been very helpful. I also give much respect to the Manager as She was awesome. In assisting me with my transfer of rooms to having door open while I move in. I've always used this location since 96......

LEONARD ROBINSON  |  First Impressions 
Rating:
2.0

The Clayton County Police Department was ticketing at very alarming rate.

Michelle barnes 
Rating:
5.0

Great group of women working at this location. They are really handling the business.

Rena Jackson 
Rating:
3.0

Customer did not leave a comment.

Courtney Wright 
Rating:
5.0

Customer did not leave a comment.

Marceel Cofield 
Rating:
4.0

The lady at the counter was very polite even though she was under pressure with 4 customers waiting and one difficult customer she was dealing with.

Debra House 
Rating:
1.0

The front desk cashier was rude and didn’t communicate well

Danielle Cedant 
Rating:
5.0

Customer did not leave a comment.

efren candanedo  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dennis Howard 
Rating:
5.0

Customer did not leave a comment.

latasha barkley 
Rating:
5.0

Customer did not leave a comment.

Timothy Brown 
Rating:
5.0

Service was quick and excellent. Service rep was very professional and knowledgeable about my needs. I appreciate good service on all levels

Antoine McGill 
Rating:
3.0

The driver door is not secure & is a HUGE safety hazard. It does not close properly and flies open while in motion

Patricia Jackson 
Rating:
3.0

Customer did not leave a comment.

Joseph Taylor 
Rating:
5.0

The customer service was great.

kenneth middlebrooks 
Rating:
5.0

Customer did not leave a comment.

BRENDA BROWN 
Rating:
5.0

Customer did not leave a comment.

Jozsef Geczi 
Rating:
5.0

They were great to deal with

daniel edwards jackson 
Rating:
5.0

Friendly professionalism they know what they’re doing

michael jenkins 
Rating:
1.0

The van is bad, check engine on, heater not functioning.

Saburi Akindele 
Rating:
5.0

Customer did not leave a comment.

Rufus Walden 
Rating:
5.0

Customer did not leave a comment.

fatama jenkins  |  Overall Experience 
Rating:
5.0

Excellent customer service!

melvin johns 
Rating:
3.0

good service

Kelly Mathis 
Rating:
5.0

I was, and always have been satisfied with Uhaul.

lillie harris 
Rating:
5.0

All was well and very professional 👏. Thank you

Keith Modeste 
Rating:
5.0

Customer did not leave a comment.

Darren Wittmann 
Rating:
3.0

Up grade the truck

rhonda barber 
Rating:
5.0

I was in and out very fast. Very professional staff. I will definitely go back to them.

Renato Anaya 
Rating:
5.0

Customer did not leave a comment.

PERNELL SMITH 
Rating:
5.0

My original 15 ft and location did not work out but when I went to the uhaul location my experience was Awesome. Doneesha was very professional and helpful at the last minute. She rented me a larger truck to go one way. I was sooo thankful since I had to move from GA to NC that weekend.

MICHELLE CARTWRIGHT 
Rating:
5.0

I think giving your customers a small discount for returning your equipment early when they rent by the hour , would be great , and just that tactic right there would gain you more customers .

James Plunkett 
Rating:
1.0

Hire competent people! That care about their job and customers, this location is GHETTO and UNPROFESSIONAL! I would never recommend this location to anyone

Janice Peda 
Rating:
5.0

Customer did not leave a comment.

christy thompson 
Rating:
5.0

Customer did not leave a comment.

EFREM FORD 
Rating:
5.0

Customer did not leave a comment.

stephen Parker 
Rating:
5.0

Customer did not leave a comment.

stephen Parker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

stephen Parker  |  First Impressions 
Rating:
5.0

I've always had excellent service at this location.

Jacqueline Thomas 
Rating:
5.0

Everything good Fast service

Mack Garnett 
Rating:
5.0

Customer did not leave a comment.

jeivale johnson 
Rating:
4.0

Professional, courteous and helpful staff at the Tara Blvd., Jonesboro GA location

barbara gibbs 
Rating:
5.0

Nothing. Joseph was extremely helpful. I appreciated his help. Great service at this location.

tanya casey 
Rating:
5.0

The young lady that checked me in was very busy. Yet she handled all customers with diligence and respect. She directed traffic and checked me in with quickly.

STACY WRIGHT 
Rating:
5.0

Customer did not leave a comment.

LEON DAVIS 
Rating:
5.0

Over all I was pleased.

Michael Marshall 
Rating:
5.0

Customer did not leave a comment.

Keith Burnett 
Rating:
5.0

Customer did not leave a comment.

Twanda Grant 
Rating:
5.0

Have more employees to help out because there was a lot of customers waiting

Marcus Evans 
Rating:
3.0

Vehicle had engine light on. Customer service was not reassuring.

PATSY JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Jennifer Towler 
Rating:
3.0

Customer did not leave a comment.

Catandra Barnett  |  Overall Experience 
Rating:
5.0

Renting from this location is always a pleasure.

NORRIS LOCKE 
Rating:
5.0

Customer did not leave a comment.

sherese owens 
Rating:
4.0

Customer did not leave a comment.

Louise Dallas  |  First Impressions 
Rating:
5.0

Tire became flat once we got home, called and received excellent and service repair ..45 minutes..

Annie Henderson 
Rating:
5.0

Excellent and Professional staff and experience. I dont need often as I,have a truck and equipment but I would definitely recommend Tara Blvd Jonesboro and MT Zion Morrow, GA locations.

johnnie taylor 
Rating:
5.0

Customer did not leave a comment.

TABATHA WILSON 
Rating:
1.0

I was charged for renting equipment I never even received. They had ran out. And then they had given my truck away so I had to wait 45 minutes for a new truck which was now 2x the size I needed and with only half a tank.

Toria Olive 
Rating:
1.0

Terrible customer service

Candace little 
Rating:
5.0

Customer did not leave a comment.

Eric Peak  |  Overall Experience 
Rating:
5.0

Very good

JOSE A SUNCION SILVA  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Chandrea Barney  |  Overall Experience 
Rating:
3.0

Im still trying to get back the funds that were taken out of my account even though i moved out before the move out date

ANGELA CAMPBELL  |  Overall Experience 
Rating:
1.0

Store GM very rude always closing down at6:30pm and have her crew doing the same with the storage it’s not fair because y’all already not 24 hours but have a sign hanging in soon when you walk in saying that y’all are 24 hour and then that GM is running everyone away I will never rent there again or allow anyone that I know to rent from that location

Rashawna Robinson  |  Overall Experience 
Rating:
5.0

If I have to stored something I will come back and tell others this u haul are the best

DAVE GOODEN  |  Overall Experience 
Rating:
5.0

Denisha was very very helpful the entire time I have had my stuff stored with U-Haul

sherry dennis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Reiginald Perry  |  First Impressions 
Rating:
5.0

Staff and service was great.

Rosemary Crump  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie Bunion  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

timmie Golden  |  First Impressions 
Rating:
1.0

When I would go there to get something out of storage, the lights would sometimes go out which made it uncomfortable and unsafe to be there especially being a female. Also, no grace period for a late payment. They put a lock on your door the next day, but when I moved out, they took their time to process it and made it look like I was late with another payment.

Kim Durden  |  Overall Experience 
Rating:
5.0

The staff was awesome. The limited access to the unit was the only problem. I rented my storage unit online and it said it had 24 hour access it also gave me a gate access code I just wished it was 24 hours. I work 12hr shift at hospital 5:45am - 6:15pm they are closed in the way to work and on the way back from work.

Annette Oliver-Martin  |  Overall Experience 
Rating:
2.0

They are not good with communication, rude and not helpful with assisting the customers. These folks sold my belongings after being with them for five years!!! Never updated my phone number or address in the system. Then notified me by email with a notice that my stuff was sold. Two days after the letter. Bad bad bad business.

Michelle Frazier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tiffany herd  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Brenda Williford  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tammy Ojeda  |  Online Move In 
Rating:
5.0

Do yell still got my stuff

marques jackson  |  Overall Experience 
Rating:
1.0

The manager Doneesha was rude and she lied to me about the auction.she told me that my stuff was going up for auction but never said that the auction was going to be the next day.

Shameika Hall  |  Overall Experience 
Rating:
1.0

Storage door broke, upon moving out there was no itlott dolly. It’s always something wrong here and I will never come back or recommend this place

Rasheedah Bloom  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shequita Mcbride  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MAYA CASTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shequita Mcbride  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martha Green  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

octavia cunningham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

king max  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

korey weaks  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Darlene Lary  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lakeige Peters  |  First Impressions 
Rating:
5.0

Very good people there

Tomika Worthem  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Niegel Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NaTrevor Wineglass  |  Overall Experience 
Rating:
5.0

The staff was professional. Very helpful in problem solving any issues. Most of all very accommodating to my "never a dull moment" life happenings. Thank you Keidra (sp) and the team.

sharena wallace  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janaya Dixon  |  Overall Experience 
Rating:
5.0

Customer services was excellent and I would highly recommend this U haul location to family and friends

Angela Collins  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Enrico Williams  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

brenda williford  |  First Impressions 
Rating:
5.0

The staff spirit and relationships with me was impeccable. Ms. Domenisha was great

Willie Grier  |  Overall Experience 
Rating:
4.0

Didn't like the late fees.

Jessica Ross  |  Overall Experience 
Rating:
4.0

It’s been a smooth 11 months and I’m glad it was set up for my convenience

Niasia Smith  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

daktari weaver  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

daktari weaver  |  First Impressions 
Rating:
5.0

This Uhaul has exceptional service. Helpful friendly staff and great rates. I will def do business with this Uhaul again.

Jakolia Cross  |  Overall Experience 
Rating:
5.0

Great experience in store, not so much on the phone with customer service though. The lady at the store didn’t fix the problem but she explained it way better than customer service did. I would recommend going in store rather than calling the random customer service number, it’s not very helpful.

Ashley Collins  |  First Impressions 
Rating:
4.0

The email after paying on-line for storage was received. It said that I can start moving in as early as 5am for the location well I got there at 5 am and location didnt open up until about 10 minutes after 7am. So i think the email about moving in need to be fixed because this location dont allow until they open the office at 7am. I also arrive one day to move in more things around 6:50pm and was told that storage is closed 15 minutes before office closes and that wasnt communicated either. But he opened up and let me put my things in storage took all but like 3minutes. Better communication is needed.

Felicia Balcom  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

DANITA MURPHY  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Malinda Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tabitha Ivy-Green  |  Overall Experience 
Rating:
2.0

First Lady was nice second Lady was nasty

torrence evans  |  First Impressions 
Rating:
5.0

The ladys were very helpful .

andre tucker  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Natalie Camarillo  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brittney Jones  |  Overall Experience 
Rating:
1.0

Nasty And Dirty. Those Bends Need To Be Redone. And I Did Not Get My One Month Free. She Charged Me. I Came From Denver To Atlanta. A Huge Disappointment. My Clothes Came Out Smelling Like Mildew. Horrible.

rex scarvin  |  Overall Experience 
Rating:
5.0

Staff at this Uhaul in Jonesboro Ga. Are always polite and professional. They are willing to find the best deal for whatever storage or moving needs I have and do not try to sale me things I don't need just for profit. I feel content and satisfied after doing business with Uhaul, that I am spending my money the best way and got the most I could get. I appreciate that bc I work hard and it takes every dollar to stay current and provide for me and my son. I will def continue doing business with Uhaul and referring my friends and family to do the same.

Jakolia Cross  |  First Impressions 
Rating:
4.0

Faculty may want to consider staying open later for its customers as some of us need to access our items after 7:pm during the week

Michele Mitchell  |  Overall Experience 
Rating:
2.0

Uhaul kept going up on rent.and my unit leaked and ruined my pitures of my 3 sons and family pitures.even the art work that is very cinamential.they even charged 25.00 for being a few hours past due on storage.they told me it's up to the computer how much to charge.i rented it for right near 5 years.and was never late,and sometimes I would pay it early.

Evelyn Cowart  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

keyatta moody  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Paris HOOKER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ROBIN JONES  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Artringdeus Jones  |  Overall Experience 
Rating:
3.0

The First Two young ladies I dealt with between the hours of 11am to 2pm was very helpful but when I came back to check out the Gentalmen on night was rude

Tameka Little  |  Overall Experience 
Rating:
5.0

The Staff was/is A-1! Thank you

LaNekra Odems  |  First Impressions 
Rating:
5.0

They have so much empathy

Tameka Little  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

edward jackson  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Larry JACKSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SAMUEL Ford  |  Overall Experience 
Rating:
5.0

Very friendly, helpful and caring staff.

DERREYL BLAKE SR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

edward jackson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latasha Elder  |  Overall Experience 
Rating:
5.0

THE PLACE NEED MORE LIGHTS ON THE OUTSIDE. ALSO THE FACILITY ACESS HOURS ARE NOT CONVENIENT @ALL NEED TO EXTEND THE HOURS OF ACESS.

YEWANDE OLORUNYOMI  |  Overall Experience 
Rating:
5.0

Tara road was great employees

SHARALLE FLOYD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

byron hunter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erroll Thomas  |  First Impressions 
Rating:
3.0

Locker was to move to another location in the area and did not happen.

Michael Thomas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tyrone render  |  Overall Experience 
Rating:
5.0

Because it worked for me.

SHARON GORDON  |  First Impressions 
Rating:
3.0

I never received the call about the exchange for a locker

Michael Thomas  |  Overall Experience 
Rating:
3.0

The male at the store was very rude. They didn't have me a uhaul when I got there. I had to drive a damaged uhaul which was pulling g to the left. It is 3 holes in my unit they were there before I moved in. I have pictures. The guy that checked us in was wonderful! He helped me and understood my concerns.

Adrian Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEVON SMITH  |  Overall Experience 
Rating:
1.0

I was told the unit was available. When I got there I was told it's not after I made a reservation. And because I needed a unit I had to pay more for more pace then I needed

Albert Jenkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allen Mcdonald  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PHYLLIS WINCHESTER  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kadesha Millbrooks  |  First Impressions 
Rating:
5.0

Staff really nice and helpful.

LINDA ROBERSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SUSIE STROUD  |  Overall Experience 
Rating:
4.0

The only issue I had was that it was always hot in the storage if it’s climate control then why always hot

Katrina Courtney  |  Overall Experience 
Rating:
4.0

Access hours could be later than the 1900 that the store closes. Afterall you do need a swipe card for access.

Glenn Ellis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

keena cooper  |  Overall Experience 
Rating:
5.0

The staff was very helpful and accommodating! It really made the transition that much easier!

Wendy Bailey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Goss  |  Overall Experience 
Rating:
5.0

Thanks for your support your staff is outstanding

James Stanyard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shawn perry  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BARRY FREEMAN  |  Overall Experience 
Rating:
5.0

The staff was nice, friendly and knowledgeable. They were always willing to help. Everyone was pleasant and likes their job. The Manager takes car me of business, customers and the employees. My say was excellent and had no issues.

ANGELIA BOYKINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darrious Jackson  |  Overall Experience 
Rating:
5.0

I can’t say enough about Kevon and Doneesha went above and beyond!

McKenzie Hill  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

laura hogan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danush Kahen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrea Caines  |  Overall Experience 
Rating:
3.0

Staff was always helpful when help was warranted. Overall experience with this facility was adequate.

Fatima Faulk  |  Overall Experience 
Rating:
3.0

Keep up the good work

daniel robledo  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ANTHONY DUNCAN  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kirsten Holloman  |  Overall Experience 
Rating:
4.0

It would be nice if it was longer hours on a Sunday for you to get to your storage unit

Marilyn Friday  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Erica Crawford  |  Overall Experience 
Rating:
5.0

Staff was Awesome

MONICA COHEN  |  First Impressions 
Rating:
5.0

I would highly recommend this facility to my family and friends. The staff was very friendly and courteous and the unit was well lit and clean

angela collins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Franciso Reyes  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

KAndria Pratt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

selena williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamatha Murray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elijah Snow  |  Overall Experience 
Rating:
5.0

Staff was very friendly and accommodating. I have a storage at another place that I'm merging this one into. It's quiet a bit larger than this one. Wish I had come here first years ago. I'm moving back into a house this year, with my grandson, which means I won't be wasting extra money. Thank you Staff

KAY JONES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darrious Jackson  |  First Impressions 
Rating:
5.0

Great service

cedric grimes  |  First Impressions 
Rating:
5.0

I was able to access my unit at anytime. Staff was always courteous and helpful. My belongings was stored for over 2 years in a outside unit and there was no rodent, bugs or water damage to my belongings. The price was reasonable. I would recommend this Uhaul to others.

Vernice Hurd  |  Overall Experience 
Rating:
5.0

Going to miss them. Except for the new guy that don’t seem to know how to address elder blacks.

david Wiggins  |  Overall Experience 
Rating:
5.0

Your Mgr was great at the time I was there.

Avrietta Parker  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Penny DeNoble  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Stephen Cabell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAYVONNE BENJAMIN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Levale McNair Jr  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Valerie Shields  |  Overall Experience 
Rating:
1.0

The manager there is very rude . And any time you talk to someone who says my facility ...and they don't own it ...you already know what you're going to get. There are several times that I called I stayed on hold more than 15 minutes and there has been times that I have called and that was a lot of horseplay and profanity in the background. I was not happy at all at this location.

SHALUNDA MCDONALD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTONIO WILLIAMS  |  First Impressions 
Rating:
4.0

I really appreciate all the help I received from Doneesha. She provide excellent customer service!

April Jennings  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

garland burns  |  First Impressions 
Rating:
5.0

Great customer service to

LARRY JACKSON  |  First Impressions 
Rating:
5.0

Very knowledgeable

Martha Green  |  First Impressions 
Rating:
2.0

They charge me 50.00 dollars for taking off my lock with a hammer. The employee could have let me use the hammer and take my lock off . Then they didn't want to give me a r eceipt.

SARAH BROWN  |  Overall Experience 
Rating:
3.0

Hour of Operation on Sunday should be until 7pm in my humble opinion. Thanks.

Rodrick Hayes  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

evelyn lomax  |  Overall Experience 
Rating:
5.0

Manager & worker Kevon provide exceptional Customer Service. This feedback is given lightly. Former Customer Service/Human Resources Manager

MARIE JOHNSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SARAH BROWN  |  First Impressions 
Rating:
5.0

I believe his name was Kyon very professional young man very helpful at the Battle Creek store in Georgia

LATONYA MURPHY  |  First Impressions 
Rating:
5.0

I have been with U-Haul Jonesboro since 2013. I have had the best service and vehicle use for business and family. Never a issue or concern. I was always provided the transportation and equipment, which allowed me to service my clients in a professional and proficient manner

Luther Houston  |  Overall Experience 
Rating:
5.0

Everything was great!

john hill  |  Overall Experience 
Rating:
5.0

Customer service always great. Not happy that the unit has a big hole in the wall and a rodent box in it. I should have been told about that. I got the last unit and it was 9p when I needed to move my things into it. I hope and pray nothing gets into my things the two weeks my things will be in the storage unit.

Kimberly Richardson  |  Online Move In 
Rating:
2.0

I PURCHASED UNIT #2408 ON WEDNESDAY 21st of July I tried to move some things in my storage on Saturday 24th of July my gate access key didn't work I was stuck behind the gate and couldn't get out for three hours I called customer service I was on hold for 50 minutes they finally gave me a code to open the gate so that I can get out the very next morning I went back to to storage unit still my key wouldn't work I went to the front office and was told that an employee there had sold the storage unit that I purchased on Wednesday 21st of July to a Michael Wilson I was very disappointed because I had a delivery of a bedroom set that was supposed to be delivered on Saturday but the delivery driver called in sick thank God or they would've been delivery to a storage unit that an employee sold to someone else that was supposed to have been my unit!! THE STORE MANAGER KEVON SMITH GAVE ME A LARGER UNIT FOR THE PRICE OF THE SMALLER UNIT THAT AN EMPLOYEE GAVE TO SOMEONE ELSE TO FOR THE INCONVENIENCE WHICH WAS NICE BUT I STILL WASN'T SATISFIED WITH THAT UNIT BECAUSE ITS UPSTAIRS THE FLOORS ATE WOOD AND LOOKS AS IF THE FLOORS OPEN UP AND SOMEONE CAN ENTER MY UNIT FROM THE UNIT UNDERNEATH AND STEAL MY THINGS!!! THANK U CATINA CRAWFORD

Catina Crawford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

beatrice hizine   |  Overall Experience 
Rating:
1.0

I have had my storage unit for several years and I am never late due to my account being on auto pay. Recently I had several fraud transactions on my bank account, and I was forced to cancel my card. Through the process of protecting myself, I didn't realize Uhaul was one of accounts connected to my card, and would be affected until I received a letter informing me. I called the location, and spoke to a lady that was very rude and unprofessional. She spoke over me and when I corrected her pronunciation of my name she mocked me. I also asked her about waiving my fees and she informed me that they would have needed to know in advance about my situation. I asked " so I needed to let you know in advance that someone would be committing fraud on my account?" I asked her for the Store Manager or customer service. She said she would transfer me to customer service, but I somehow got the Morrow location instead. The lady at the Morrow location successfully transferred me to customer service, but I was hold for an hour. The Jonesboro location need a lot of work on their customer service. During the time I have had my Uhaul storage, I have been locked in the storage facility by the staff, the restroom is always filthy, verbally attacked by a staff member for a delinquent account that was not mine, and now this. If you didn't include the people in this process , I would recommend Uhaul to my friends and family.

Shanika Gumbs  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Demarcus Baldwin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rebecca moore  |  Overall Experience 
Rating:
5.0

Super nice plp

LUIS RODRIGUEZ-JIMENEZ  |  First Impressions 
Rating:
5.0

The lady who helped me was so awesome And professional really good at what she do she definitely needs to be a manager or maybe even a general manager awesome Service thank you so much

Patisa Fields  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amos Porter  |  Overall Experience 
Rating:
1.0

All my things molded and I do mean everything

shontaye ousby  |  Overall Experience 
Rating:
1.0

The entire team lacks professionalism, empathy, and genuine customer service skills.

florence charles  |  Overall Experience 
Rating:
5.0

Todo estuvo bien .Gracias .

Ivan Valle  |  Overall Experience 
Rating:
5.0

The whole staff at this facility was awesome!

CHAUNCEY JONES  |  First Impressions 
Rating:
5.0

Staff is very detailed. Helpful Professional Everyone I encountered

KAY JONES  |  First Impressions 
Rating:
5.0

Good service

Nicole Petersen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cortlin smith  |  First Impressions 
Rating:
5.0

Gracias por su buen servicio y excelente trato .

Ivan Valle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tyshawn Wynn  |  First Impressions 
Rating:
4.0

I had my stuff stored here since 2003 and was finally able to afford to move it out this month. Most of the time it was easy to make payments, there were a few months over the years I made a payment and they said I did not and tried to double charge me but I was able to call and the staff remedied the screw up. When I was finally able to pick my stuff up it was for the most part just dusty and cobwebs but so far have not found any rodent droppings or bugs that is a huge plus. I played for the whole month

LORI WISDOM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Faith Oliver-Jeffro  |  Overall Experience 
Rating:
5.0

Thank you for all the services your company provides.

Zandra Lane  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luis Rojas  |  Overall Experience 
Rating:
5.0

Louis Manual is an awesome and Outstanding manager keep up the excellent service

southside powersports  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jessica burnett  |  Overall Experience 
Rating:
1.0

I wouldn't recommend no one to put they things at that location

Jarail Mann  |  Overall Experience 
Rating:
4.0

Standing from a side view while waiting didn't like the way the manager talk to some as though he was handling them or as though he could talk to some black (African Americans) just any way, professional but with an aggressive demeanor. Besides observing from the sideline everything else was great, thx u.. There was never any disputes nor altercations.

bobby arceneaux  |  Overall Experience 
Rating:
5.0

The waiting time became extremely long for customer service over the phone.

SUNDRA LARK  |  Overall Experience 
Rating:
5.0

Customer Service was very polite, Peaceful atmosphere.

Valerie Shields  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOI BROWN  |  Overall Experience 
Rating:
5.0

The Uhaul Staff was Always very Polite and very Professional and also have very Good customer service skills and that is a Must. I was always Please when i call or when i come in. The Uhaul Team is a very Good Team. And God Bless TeThem. U haul Have A Bless Day and Weekend Peace🌹🙏 Respectfully Carolyn

Carolyn Griffin  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Kristin Cordero-Rojas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jozsef Geczi  |  Overall Experience 
Rating:
5.0

Joseph was very knowledgeable and helpful

James Livingston  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANthony Hazel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ladrina erhienure  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Thomas Johnson  |  Overall Experience 
Rating:
4.0

Good clean place to store your things. My furniture was stored for 2 years in an inside climate controlled environment here and was still in great usable condition after I removed it. So I'm a happy customer.

Niteria Holley  |  Overall Experience 
Rating:
5.0

They , the Staff were always busy doing something to keep the facility on the up & up.

winford Mccrory  |  Overall Experience 
Rating:
5.0

Awesome Owner and team

DERREYL BLAKE SR  |  First Impressions 
Rating:
5.0

The staff was AMAZING! Despite my current living situation, the staff made me feel amazing and safe. They were very understanding and gave me the best deal possible. They turned my bad day into one of the best days and I would recommend this place to anyone, hands down.

Tiffany White  |  First Impressions 
Rating:
5.0

Manager is very kind . Answered all my questions and helped me find the storage and truck solutions that met my need. Would definitely return to this location for my future needs .

Audrey Willis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Thomas Johnson  |  First Impressions 
Rating:
5.0

Employees were very nice

Avrietta Parker  |  First Impressions 
Rating:
2.0

It was great until I received an email stating a late fee and i owe on storage and past due? How!!?? If my move in date was Nov. 17 2019 and I owe a past due amount.?? You have to pay for storage

Takayas Russell  |  First Impressions 
Rating:
3.0

The customer service was AMAZING and the storage facility SUPER CLEAN with a comfy temperature. However, I expect storage on a second level to have elevator access.

N'Dieye Danavall  |  First Impressions 
Rating:
5.0

Lovely staff!

staniece harley  |  Overall Experience 
Rating:
5.0

Great customer service

Keena Haysbert  |  First Impressions 
Rating:
5.0

I was super impressed by the treatment of the staff. He was super professional and nurturing. He understood my situation and made the perfect recommendation without overselling. I loved the experience

LACINDA BROWN  |  First Impressions 
Rating:
5.0

Great service. Very helpful.

Nicholas Walker  |  Overall Experience 
Rating:
5.0

Very pleased very professional

RONZO PROCTOR  |  First Impressions 
Rating:
5.0

Awesome, especially Manuel. He's was a God send. Thank you!

Deborah woodard  |  Overall Experience 
Rating:
5.0

Awesome friendly individuals ..

Calicia Taylor  |  First Impressions 
Rating:
2.0

Even though i didn't have insurance all of my furniture were ruined. I had mold mildew on everything. The storage wasn't seal to protect my future. I lost everything and its not fair to me to have

tommy givan  |  Overall Experience 
Rating:
5.0

I will continue to use U-Haul as my storage the staff of smiley friendly courtesy each and every visit

charlie thomas  |  Overall Experience 
Rating:
5.0

Everyone that I encountered was pleasant and helpful and professional! Thank you!

Robin Boyd LeGrand  |  First Impressions 
Rating:
5.0

Everyone was very nice

Barbara Fain  |  First Impressions 
Rating:
5.0

Owner very nice

Miriam White  |  First Impressions 
Rating:
5.0

Great experience

GARY ROBERTS  |  Overall Experience 
Rating:
5.0

Great the staff very professional. Excellent team work. Thanks again Uhaul

Nakitha Jones  |  First Impressions 
Rating:
4.0

I was advised that I had access to the unit until 10 PM but I drove 30 minutes to get there by 9 pm and could not get into the unit. Otherwise it was ok.

Gloria Whitehead  |  Overall Experience 
Rating:
5.0

the u haul was okay but the doors are to heavy to open

loyce porter  |  Overall Experience 
Rating:
5.0

Although I wish that you all have more storage units at the bottom level and not at the top

Amber Wells  |  First Impressions 
Rating:
1.0

Staff person was not available when I arrived. I called in advance and spoke with the call center and explained that I would be arriving. No one was there til 3. I had to reschedule. Delayed for 1hr.

JESSICA TALLEY  |  Overall Experience 
Rating:
3.0

The representative that took my payment wasn’t paying any attention to me and then called the very next day from a scam phone number asking about me moving my things when I had just paid the bill.

Brittany Brown  |  Overall Experience 
Rating:
5.0

Np 22nd

James Gray  |  Overall Experience 
Rating:
2.0

Place is dated and need remodeled

Nichelle Torres  |  Overall Experience 
Rating:
4.0

I would like to thank the u- haul staff for being helpful with in store visits as well as phone calls and every way to accommodate me during the last two years.Very nice manager and staff.

VALERIE WOODS  |  Overall Experience 
Rating:
4.0

All associates need to be on the same page when signing people up for vehicles. 1 woman associate enforced a rule that your number had to be called to rent a car and my phone was dead charging .

Emmanuel Pierre louis  |  Overall Experience 
Rating:
2.0

The manager has a bad attitude and makes smart comments. He does not seem to value customers.

Kenneth hill  |  Overall Experience 
Rating:
5.0

Son excelentes tanto el personal como las instalaciones mil gracias por su servicio.

Reyna Trejo Valdez  |  Overall Experience 
Rating:
5.0

I am pleased having used the services at the Jonesboro GA location. The staff were very customer oriented and I recommend this ocation any time you need the use of a storage facility. Thanks U-Haul.

Jacqueline Blair  |  Overall Experience 
Rating:
5.0

The staff was very nice and friendly. I didn't need much but if i did ask for something the staff was very helpful. All of them are truly awesome. Thank you.

lashawn patterson  |  Overall Experience 
Rating:
1.0

Management was very rude ,managers said one thing and did another ,management was not truthful we’ll not ever return back to this location

Rosemarie Cantrell  |  Overall Experience 
Rating:
4.0

Prices were a little high for storage units.

MELANIE Byrd  |  Overall Experience 
Rating:
5.0

No comments

Stacy Green  |  Overall Experience 
Rating:
5.0

Great service

SHIRLEY ROBERTS  |  Overall Experience 
Rating:
5.0

Lady was very knowledgeable and kind..thank you.

David green  |  Reservation 
Rating:
5.0

Keep up the good work...Thank you...

RAPPSODI ALI  |  Overall Experience 
Rating:
4.0

The in-store staff was not nearly as friendly as the phone staff; the phone staff was indeed top-notch.

dionea dorsey  |  Overall Experience 
Rating:
5.0

The staff were wonderful to me , I moved my things in The on sight storage for the 30 days,I had to wait on a closing date to move in my new house so the free 1 month storage helped out so much Thanks

ardrey spencer  |  Overall Experience 
Rating:
5.0

I truly highly appreciated such great wonderful staff they all go over and beyond the call of duty to make your visit with them a very full feeling pleasant safe one the staff at Tara Uhaul the best

benjamin stroud  |  Overall Experience 
Rating:
4.0

Great customer service, friendly staff.

SHERONICA SMITH  |  Overall Experience 
Rating:
4.0

Safe and secure

CATHERINE BERRY  |  Overall Experience 
No reviews have been submitted for this location.

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