Customer Reviews for U-Haul Moving & Storage of Johnstown

2,690 reviews

101 Broad St   Johnstown, PA 15906
(@ 2nd Av)

(814) 536-8973

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(814) 536-8973

101 Broad St
Johnstown, PA 15906
(@ 2nd Av)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Keith Mock 
Rating:
5.0

The manager, Joe Litvin, worked with me and was able to help me get the most out of my rental situation

Robert Gray 
Rating:
5.0

Customer did not leave a comment.

Mark Lee 
Rating:
5.0

Joe, my representative that took care of my rental needs was very knowledgeable about the size of truck that I needed and how long that I would be using it and gave me all types of safety trips before I pulled out a great experience!

SANDRA SCOTT 
Rating:
5.0

Customer did not leave a comment.

Jade Maldonado 
Rating:
5.0

Great customer service,,

MICHAEL MCCRAY 
Rating:
5.0

Everything was great.

Joseph shaw 
Rating:
5.0

Customer did not leave a comment.

Samuel Gagan 
Rating:
5.0

A little more staffing at peak pickup times. Joe and his assistant were outstanding but could have used more hands.

Gregory Bixel 
Rating:
4.0

The employees were nice and pleasant. The mobile app does not work so you do have to go in to the counter in order to finalize the rental process.The cab of the truck reaked of cigarette smoke as if someone had just been smoking in it prior to us arriving. They did give us an air freshener but this just overwhelmed us with the mixture of smoke and cinnamon. I wish we would have requested a different truck but we didn't have the time to wait due to our schedule.

John Macchioni 
Rating:
5.0

Employees were great especially Joe

Patrick Kirkpatrick 
Rating:
5.0

Customer did not leave a comment.

CHARLES HIMES 
Rating:
5.0

Customer did not leave a comment.

Louis BAFILE 
Rating:
5.0

Customer did not leave a comment.

Katrina Tutokey 
Rating:
5.0

They do a great job and go above and beyond to make sure you have what you need when you want it. Very professional. Would highly recommend this location or any other. U-haul knows their business.

thomas troyan 
Rating:
5.0

Customer did not leave a comment.

Louis BAFILE 
Rating:
5.0

Customer did not leave a comment.

Kevin Slonka 
Rating:
5.0

Customer did not leave a comment.

Kody Weakland 
Rating:
5.0

Customer did not leave a comment.

Cassandra Cosgrove 
Rating:
5.0

Customer did not leave a comment.

Lacee Weaver 
Rating:
5.0

Customer did not leave a comment.

Louis BAFILE 
Rating:
5.0

I would say give them a call before you update the pricing at the end and let them know what it's going to be. Other than that great experience.

Donald Dinger 
Rating:
5.0

Customer did not leave a comment.

Robert Gray 
Rating:
5.0

Customer did not leave a comment.

Stephen costic 
Rating:
5.0

Customer did not leave a comment.

Jeremy Hobor 
Rating:
2.0

Customer did not leave a comment.

Samantha lewis 
Rating:
5.0

Customer did not leave a comment.

Megan Boring 
Rating:
5.0

Customer did not leave a comment.

Charles Clardy 
Rating:
5.0

No improvements needed. Joe, at the Johnstown, PA. location, was very friendly and helpful!

John Tay 
Rating:
1.0

So I don’t know how to report this but I do like their service but after my install the passenger side break light isn’t working. My number is 8143227514

John Gillies 
Rating:
5.0

Customer did not leave a comment.

Denise Troyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Louis BAFILE 
Rating:
5.0

Customer did not leave a comment.

Daniel Maher 
Rating:
5.0

Everything was wonderful just hope the facility can upgrade itself with an elevator for 2nd floor customers ease of access. Thank you all for a wonderful experience and positive first impression of my new home the... " Pursue Your Happiness" State of Pennsylvania. ❤️🌎☮️💞

anthony monti  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRYAN MASER 
Rating:
5.0

Customer did not leave a comment.

DON CHILDERS 
Rating:
5.0

The units are on the pricey end for the size, but they even give you carts and allow you to pull up to load and unload. Still a great place to use storage. The manager and the employees were all very helpful.

Daphne Myers  |  Overall Experience 
Rating:
5.0

I did the self check in, it was super easy and honestly was the easiest moving truck system I’ve used

Andrew Charlton 
Rating:
5.0

Customer did not leave a comment.

melissa andrews 
Rating:
5.0

Customer did not leave a comment.

BRYAN MASER 
Rating:
5.0

Customer did not leave a comment.

DONNA MOCK 
Rating:
5.0

Customer did not leave a comment.

Michael Armstrong 
Rating:
5.0

Customer did not leave a comment.

Louis BAFILE 
Rating:
5.0

Very good overall experience

Owen Magargee 
Rating:
5.0

Customer did not leave a comment.

William Stickel  |  First Impressions 
Rating:
5.0

Need to have car haulers in other locations. Altoona, Duncanville or state college

Michael Wharton 
Rating:
5.0

Customer did not leave a comment.

Robert Magiera 
Rating:
5.0

The experience was warm, wonderful and welcoming for an out of towner relocating to a new community. Made me feel warm, valued and absolutely comfortable, I thank you guys.

Anthony Monti  |  First Impressions 
Rating:
5.0

Breaks need adjustment had to push all the way down on them to stop

Andrea Jones 
Rating:
5.0

Customer did not leave a comment.

Jon Gerstner 
Rating:
5.0

Customer did not leave a comment.

thomas eckenrod 
Rating:
5.0

Customer did not leave a comment.

BRYAN MASER 
Rating:
5.0

Customer did not leave a comment.

DEANNA GINER 
Rating:
5.0

Customer did not leave a comment.

michael echevarria 
Rating:
5.0

Customer did not leave a comment.

CRAIG SCHOFIELD 
Rating:
5.0

Ashley was amazing. She went above and betond to help me.

michael echevarria 
Rating:
5.0

Customer did not leave a comment.

Denise Troyer  |  First Impressions 
Rating:
1.0

Your advertising is deceptive. A 6X12” ramp trailer only fits something 4.5’ wide. That should be clear in the rental process. Complete waste of time for me.

John Shantz 
Rating:
5.0

The service is excellency. Thank you very much

nijail vazquez 
Rating:
5.0

I thought it was perfect experience.

Bill Chick 
Rating:
5.0

Customer did not leave a comment.

Janet Bishop 
Rating:
5.0

Very good

Daniel Fiala 
Rating:
5.0

Nothing! It was perfect!

terrie mccombs 
Rating:
5.0

Customer did not leave a comment.

deborah cislo   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas Wildey 
Rating:
5.0

Customer did not leave a comment.

Vanessa Lehman 
Rating:
5.0

Customer did not leave a comment.

Shannon Ribblett 
Rating:
5.0

Everything from pickup to drop off was perfect. Thank you.

Christian Scaduto 
Rating:
4.0

Customer did not leave a comment.

Victor Roman Jr  |  Overall Experience 
Rating:
5.0

Don’t change it thing

STEVEN FELTON 
Rating:
5.0

Customer did not leave a comment.

jane svitchan   |  Overall Experience 
Rating:
5.0

This location is incredible - the guys are so nice and helpful!

Ellen Shayesteh 
Rating:
4.0

Customer did not leave a comment.

Glenn Katrancha 
Rating:
5.0

Customer did not leave a comment.

Jim Hanley 
Rating:
5.0

Customer did not leave a comment.

Tyrese Young  |  First Impressions 
Rating:
5.0

They are the best super nice to deal with Excellent service

Jason Graffis 
Rating:
5.0

I’ve rented equipment from here multiple times and have always been greeted with friendly and knowledgeable staff. I highly recommend this location for all your moving needs.

Todd Knipple 
Rating:
5.0

The original pickup location is rated as very poor.

Joseph McKenzie 
Rating:
5.0

Great service from the guys and ladies. 👍

connie montague 
Rating:
5.0

Not a thing! This was a flawless pick up and flawless return. The staff was wonderful and efficient! Kudos to U-Haul for this location and staff.

Mary Marsh 
Rating:
5.0

Customer did not leave a comment.

Shawn Cashaw  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Russell Gillman 
Rating:
5.0

Customer did not leave a comment.

Gary Luffy 
Rating:
5.0

Customer did not leave a comment.

tammy stephens 
Rating:
1.0

Over 20.00 a hour for the 3 hours I had it, don't worry found another place to rent.

Kevin Licence 
Rating:
5.0

Customer did not leave a comment.

BRYAN MASER 
Rating:
5.0

Joe is the man

JOHN REITZ 
Rating:
5.0

Nothing. Great experience,!

Bill Chick 
Rating:
5.0

Perfect service quick and easy

Robert Horner 
Rating:
5.0

Customer did not leave a comment.

Debra Gates  |  Overall Experience 
Rating:
4.0

Only complaint is drove to pick up the rental and the person didn't return it and we didn't get a call not to come but it wasn't the guy I normally work with but was able to get the truck later that day and put me back about half a day but Joe gave me a good discount so ok every thing turned out.

Tracy Lepley 
Rating:
5.0

The employees were very helpful, friendly, and professional. However, my complaint is that the $19.95 rental rate ended up being $176.20! We drove a total of 107 miles and we were charged mileage for all 107 miles, not just the 7 miles over the 100-mile allowance. To reflect the true cost of the $19.95 rental, the mileage allowance fee and the additional fees should be clearly listed on the vehicles and advertising, not noted with an * and miniscule print.

Dorene Miller 
Rating:
5.0

Entire staff were professional, helpful and friendly! A real pleasure to work with. The facility is clean and very well maintained! I would recommend this facility without reservation. Thank you for help and assistance - you all are terrific! R L K

ROBERT KING  |  Overall Experience 
Rating:
5.0

Joe the guy that manages this location is the best.

JOHN REITZ 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MARYAI 
Rating:
5.0

Customer did not leave a comment.

Ashleigh Weaver 
Rating:
5.0

Joe was great. He came out of the office/store area and greeted us with a hearty hello and a smile. After hours of packing, loading, and driving this was a nice way to meet someone in my new home town. He thanked me for our business. 10/10 for Joe.

Helen Barker 
Rating:
4.0

Customer did not leave a comment.

Dennis Diehl 
Rating:
5.0

Very, professional and efficient.

William H peak 
Rating:
5.0

Customer did not leave a comment.

Jeff Pounding 
Rating:
5.0

Joe and his crew do a great job

LM Excavating McNulty 
Rating:
5.0

Customer did not leave a comment.

Reid Walter 
Rating:
5.0

Customer did not leave a comment.

Ken klesyk 
Rating:
3.0

Customer did not leave a comment.

Meg Ryan 
Rating:
5.0

Great staff and my things were kept safe & secure. Would definitely recommend to a friend!

AUSHA WRIGHT  |  Overall Experience 
Rating:
5.0

Your staff was friendly and efficient. My rental was running a warm when I left the building...no waiting. Drop off was easy. Overall a very good experience. The price was rights, as well. I would use this service again and recommend it to anyone in need of a rental truck.

Jeanette Stark 
Rating:
5.0

Customer did not leave a comment.

BRYAN MASER 
Rating:
5.0

Customer did not leave a comment.

Christopher Pekala 
Rating:
5.0

the staff at the johnstown broad st location are extremely friendly and very helpful cant find a better crew anywhere

Dave Janshego 
Rating:
5.0

The lady that waited on me was very polite. Other people should act like she did.

Stanley Michuk 
Rating:
5.0

Customer did not leave a comment.

Jeffrey YECKLEY 
Rating:
5.0

Customer did not leave a comment.

Angenet Nipper 
Rating:
5.0

Customer did not leave a comment.

Dennis Unger 
Rating:
5.0

Customer did not leave a comment.

Brian Henry 
Rating:
5.0

Very pleased with the unit very pleased with the staff and they make it convenient. They help you out if you made a mistake and they’re very lenient and understanding your situation. I really appreciate it. Thank you very much for everything. Have a beautiful blessed day.

erwina fields  |  Overall Experience 
Rating:
5.0

Staff is very helpful and considerate!! I highly recommend this establishment 👍

ROBERT KING  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Johanne Boes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Morgan Lux  |  Overall Experience 
Rating:
4.0

Storage of my the two storage units, had very bad lighting. Was very hard to see in both of my storage units, not happy to having to use my phone to see!

tracy smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Vatavuk-Kinter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LACY SMITH   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denise Walker  |  First Impressions 
Rating:
5.0

Very well; Thanks for everything you did and cause my experience at your facility an awesome time.

arthur hardison  |  Overall Experience 
Rating:
5.0

Kudos to Joe...he was absolutely wonderful customer service!!!

June Lowery  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan Repak  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael KAWCHAK  |  First Impressions 
Rating:
4.0

All good

maheshkumar Patel  |  Overall Experience 
Rating:
3.0

Nice, but price is too high. I got this unit for free so I made sure to get my things out within the 30 days.

Darlene Ullery  |  Overall Experience 
Rating:
5.0

The staff was very helpful. They went above and beyond to accommodate my needs. The facility does not have storage units as advertised but staff took care of me by providing two smaller units in same price.

Tauseef Akhlaque  |  Overall Experience 
Rating:
5.0

This facility and the entire city is so very neat and clean.

CORY CATES  |  First Impressions 
Rating:
5.0

Great people! And very helpful.

Alexis Browning  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kathy payton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheyenne Sequeira  |  Overall Experience 
Rating:
5.0

You're lucky that I gave you a great rating, because I was NOT HAPPY. With the crew that took over at shift change!!! They kept messing around getting stuff together, which I did appreciate, however the had me sitting in the truck, with it running for about a hour! I was there at 12:30 to pick it up and load it and I didn't pull out untill I HAD to go in and ask if I could go. I didn't get to my destination untill 8:00pm and my help thought that I wasn't coming and wasn't here to help!!! I actually had to do it myself and it was a BIG struggle. I didn't get done untill 2:30am ad had to work on Monday!!!

Scott Lohr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIEL ALLISON   |  Overall Experience 
Rating:
5.0

Thankbyou

scott swarm  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheyenne Sequeira  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

yohance smith   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LISA POUKISH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Adams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shalisha Mays  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rachelle Hrabosky  |  Overall Experience 
Rating:
2.0

We rented a U-Haul from Altoona Pennsylvania we pre-rent today paid for it. When we got there we found out they did not have our truck and they reserve it for the wrong day.! The guy at the register mean he was ignorant he didn’t care he was so nasty. He didn’t give a crap. No one had our size of truck anywhere near close. He was trying to get us to take a 20 foot and told us to go to the other U-Haul and storage on sellers Drive in Altoona . He was so ignorant and nasty. I will never ever go there again ever I will tell my friends about how ignorant and nasty he was how he screwed up.! we go to the one on Sellers Drive in Altoona Pennsylvania. They stated they had two trucks our size that we reserved. They didn’t care that the other guy was nasty. They just basically shoot us out the door they handed us piece of paper I went to go walk to a truck in front of the building. The lady handed me the keys and said it’s around the side, there were six trucks on the side. I had to go through four trucks to find out which one was mine by trying to start them all. She did not go over the mileage sitting over the gas nothing it was a quarter of a tank of gas we got the truck took it from Altoona PA to Johnstown Pennsylvania put $25 in gas in. It went to downtown Johnstown where we got the storage unit and return the truck when we got there. That lady was very very very friendly. Very nice when checking the truck in we was told we had it for two days we were told they had over I had a half a tank of gas and we drove it 180 miles! We had the truck for four hours not two days received receipt of the gas with a 25 minute put it back to where we got it from. We were so much charge for two days of a rental because Altoona never truck checked. The truck in that we got they also had four bags of the packaging blankets in it. The girl in Georgetown was very nice very friendly helped us out called the boss. Hopefully we get charged correctly. If we won’t know till it comes out of our bank statement. My name is Jacqueline Anderson 814-243-8646 is my phone number, Sandra Shirley, 8143222807 is my mom the one that paid for the truck very very very disappointed in U-Haul. It was the most I’m sad that experience we’ve ever had sure we’re going to be charged for having it for two days plus the gas plus the blankets, it was never ordered ignorance , both stores in Altoona Pennsylvania was disgusting. We would like a phone call to know that you did read this and something is being taken care of because we do have to get another U-Haul ticket or stuff out of storage when I move into my apartment and we want to make sure this never happens again please phone call would be appreciative The girl in Johnstown, Pennsylvania was the only store that was nice to us understanding carrying compassionate, and understood please a phone call would be very nice

Jacqueline Anderson  |  First Impressions 
Rating:
5.0

Everyone was very helpful and it was smooth process. I do wish there were some bigger storage rooms though.

LAUREN TETHER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nancy compton   |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

david flores   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerri Leslie  |  Overall Experience 
Rating:
5.0

When we sold our house in Pittsburgh and decided to move back to Johnstown we need a place to store some of our stuff we found out Uhaul had some storage so we rented a storage unit and it was just the right size and we felt our stuff was in a safe place. Everyone at the Johnstown Uhaul were very nice and helpful.

Dana Heinze   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Salerno  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY BENNETT   |  First Impressions 
Rating:
5.0

Been coming for three years Great place

scott swarm  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barb Gannon  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Nicholas Appenelli  |  First Impressions 
Rating:
5.0

Great service..no pressure or self important talk..always a plus..payment was painless

Teri McConnell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

john karabach  |  First Impressions 
Rating:
5.0

Joe is the best. Always accommodating.

CHARLES HIMES  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

edward harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernard Fuska  |  First Impressions 
Rating:
5.0

Staff were always friendly and helpful, and Owner/Manager Joe Litvin was a pleasure to work with!

Susan Ylvisaker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Junko Shiratori  |  First Impressions 
Rating:
5.0

Joe was absolutely awesome to work with we will definitely support this U-HAUL store again.

Dana Heinze   |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Alice Felosky  |  Overall Experience 
Rating:
2.0

This unit is far too expensive for what it is.

Nathanael Weiss  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AUDREY HOCKYCKO  |  Overall Experience 
Rating:
5.0

Thank you all for leaving me have storage there .I really appreciate it

tammie roles  |  First Impressions 
Rating:
4.0

Would've been 5 stars but I was told that I would get renewal notifications about upcoming payments being due. Instead I received nothing and my person of contact was notified that my locket was past due on rent before I was. That's poor business etiquette. Either remind your customers like you say they will be or reach out to them first to obtain payment. I made my locker payment the next day do there was no need to make it an issue as it became one.

David Ferla  |  Overall Experience 
Rating:
3.0

Some of the employees need better knowledge about the sizes of the storage.

MATTHEW KLINE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AUDREY HOCKYCKO  |  First Impressions 
Rating:
5.0

Joe is professional and helpful. Highly recommend this business.

ASTELLAS US. INC.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

June Lowery  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

natalie marionneaux  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeffrey thomas   |  First Impressions 
Rating:
5.0

Excellent customer service. Friendly and courteous staff. Convenient hours . New to owning a storage unit. Everything explained very well. Units clean and safe.

Barb Gannon  |  First Impressions 
Rating:
3.0

The staff here were very friendly and helpful and the office was clean and well stocked. But our unit had no light in it and was pretty dirty when we came in. I reserved a second floor unit assuming there was an elevator and I was wrong, but it should be listed clearly that there is no elevator before you reserve it. There is also no garbage can or dumpster available, we had to take our trash with us.

Rachel Rodriguez  |  Overall Experience 
Rating:
5.0

Joe was very helpful and friendly.

traci mekesic   |  First Impressions 
Rating:
5.0

Staff is fantastic. Highly recommend this facility

Mitchell Causer  |  Overall Experience 
Rating:
5.0

This is one of the most cleanest facilities, I have ever used . Staff was so helpful and polite . I had a very good experience here. Highly recommend this facility!

rosemary zeiss  |  Overall Experience 
Rating:
5.0

Very helpful!! Convenient, polite, and courteous. Will definitely recommend!!

Jerrod casciotti  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

steven steiner  |  Overall Experience 
Rating:
4.0

So sorry that things didn't work out for me I've tried my best but I just didn't get enough money up to pay the full balance thank you for service and again I'm truly sorry and I. Sorry for the inconvenience have a bless day

Wanda Hunt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathan Peters  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany Piker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Black  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry Dubovecky  |  First Impressions 
Rating:
5.0

The staff was extremely helpful and volunteered to assist me in loading and unloading items without being asked. These guys are great!!!

Frank Novelli  |  Overall Experience 
Rating:
3.0

I moved in my easily

Eric Gamble  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HILL  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

PHILLIP DITTMAN  |  Overall Experience 
Rating:
3.0

The check in process was HORRIBLE! Was there for a hour checking in very stressful! Had to spend over $250 in gas and the rental was $569 plus a $100 deposit. Too expensive honestly! But my checkout process was great !

Kalisha Harris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darlette Haselrig  |  First Impressions 
Rating:
5.0

Everyone is always helpful and friendly

Terry Hubbard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leroy Bedford  |  First Impressions 
Rating:
5.0

Everyone has been so friendly and helpful and we feel they have gone over and above in both Johnstown and Baltimore. They made it a worry free experience. They were very professional.

ruth brown   |  First Impressions 
Rating:
5.0

Joe and his staff are very curious and friendly

Robert Vasilinda  |  Overall Experience 
Rating:
5.0

Joe does a super job at the center.

KENNETH SZCZUR  |  Overall Experience 
Rating:
5.0

The staff are very helpful, courtious and i would recommend the uhaul on boad street for storage and all your moving needs and rentals. Great Job Wonderful Staff mmbers there!!!

Linda Sladki  |  Overall Experience 
Rating:
5.0

The U-Haul Crew went Above and Beyond their usual duties and capacities to assist me with all of my U-Hual issues and concerns...... Kudos to all....... I highly recommend all to Johnstown U-Haul Storage 15906

Laurie Kendrick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dennis roles  |  Overall Experience 
Rating:
5.0

Joe is awesome....can't thank him enough for his outstanding customer service.

Christian Rambali  |  Overall Experience 
Rating:
5.0

I was very happy with U-Haul.

Glenda Smith  |  Overall Experience 
Rating:
5.0

Joseph Litvin was very helpful and accommodating. Our daughter's dorm items remained safe, secure and clean the entire time it was in storage. Would highly recommend this location.

joy hart  |  Overall Experience 
Rating:
5.0

The staff/management at the local U-Haul location has been helpful and accommodating with my storage needs.

JACQUALIE HASELRIG  |  First Impressions 
Rating:
5.0

Joe Litvin and his staff members are helpful and courtious . I always use U Haul for all my moving and storage needs. Very friendly and helpful, reccondmend to all my friends. Thank You Joe Litvin

Linda Sladki  |  First Impressions 
Rating:
5.0

I've worked in customer service for 30 years. Storing my vehicle at the Johnstown Uhaul was a great experience. Jim Litvin is always kind and helpful. He is knowledgeable and his staff is pleasant to work with. Jim IS the face behind the Uhaul name. His dedication to outstanding customer service should be recognized.

FRANCINE OLSHEWSKY  |  Overall Experience 
Rating:
5.0

Joe is wonderful to work with, knowledgeable, kind, always easy going. I'll miss working with him.

Karen Carrocia  |  Overall Experience 
Rating:
5.0

Provided all the necessary space needed and gave us units that were convenient to access. Very friendly staff.

william johnston  |  Overall Experience 
Rating:
5.0

Great service every time I conduct business there!!

jerry murphy  |  Overall Experience 
Rating:
5.0

Much appreciated!

TODD WAGNER  |  Overall Experience 
Rating:
5.0

Joe and his staff have always been so helpful, knowledgeable, with every question I had. I have rented many moving trucks and even a van multiple times over the years. This was my first unit I ever rented, with the experience before ng a 10 out of 10 for sure. They never made me feel like anything other than the most important customer even though I called and asked many questions, multiple times. I will always patronize this business, for the kindness and knowledge they showed and shared everytime!! Joe and his team are the very best!! Thank you , is just not enough!! Your services are appreciated, and your kindness will never be forgotten!! Thank you Kristyn Palmer

Kristyn Palmer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tesia nelson  |  Overall Experience 
Rating:
5.0

All staff members were patient, friendly and very helpful.

Douglas Svitchan  |  First Impressions 
Rating:
5.0

The staff was always so friendly! They were available to assist me in whatever I needed. I stored my items at the Uhaul storage space for over a year and never had a problem.

Dawn Brown  |  Overall Experience 
Rating:
5.0

They where very helpful

tesia nelson  |  First Impressions 
Rating:
5.0

Dealt w/ Mr. Litvin who has excellent customer relations! He represents UHaul well and his willingness to want to help me with what I needed so close to Xmas was valuable service! TY U-Haul!

FRANCINE OLSHEWSKY  |  First Impressions 
Rating:
4.0

N/A

Mary Jo Poeta  |  First Impressions 
Rating:
5.0

What a fabulous find!! The staff at this facility were phenomenal!! They were responsive and great to work with!!! I would use them again if the need arose!! Thanks for everything!!!

Susan Torchio  |  Overall Experience 
Rating:
4.0

The only negative aspect of this facility is there is no elevator to access the 2nd floor storage area. The staff was very accommodating throughout the rental experience.

jan kepple  |  Overall Experience 
Rating:
5.0

Joe was very helpful and a pleasure to work with. The whole process at this facility was outstanding! I would recommend them!

Deborah K Braxton  |  First Impressions 
Rating:
5.0

Joe is always so kind. He goes above and beyond for his customers!

KRISTIE JENKINS  |  First Impressions 
Rating:
5.0

Would highly recommend, Joe was extremely helpful .

ANNA ALLENDORFER  |  Overall Experience 
Rating:
5.0

Our U-Box service was excellent. Thank you

Teri Tindal  |  Overall Experience 
Rating:
5.0

Joe is A Great Guy!! Great Help there always and Helpful anytime i was in. Great Management, Loved the service at this Location.

keith taylor  |  Overall Experience 
Rating:
5.0

It was safe with the U-Haul truck and the facility at our destination. Thank you for that and employee help as well. I love the U-Haul experience!

CHRISTINE PLANTE  |  Overall Experience 
Rating:
5.0

The staff was very professional and friendly while answering questions, showing me the storage area and processing my paperwork.

jan kepple  |  First Impressions 
Rating:
5.0

The staff was so helpful and worked well with us. I would highly recommend this facility!!!

Mary Behe  |  Overall Experience 
Rating:
5.0

The staff and facility were very nice and helpful.

Crystal Burkhart  |  First Impressions 
Rating:
5.0

Excellent service

DEANNA KING  |  Overall Experience 
Rating:
5.0

very very good thank you

Ronald Rivers  |  First Impressions 
Rating:
5.0

great help easy

Dean Gamble  |  Overall Experience 
Rating:
5.0

We used Uhaul moving West and when we were coming back, we also chose Uhaul for the experience! Both Joe in Johnstown and Steve in Millcreek(SLC, Utah) were friendly, helpful, and knowledgeable!

Ray Ciotti  |  Overall Experience 
Rating:
5.0

Good job

wayann hoover  |  Overall Experience 
Rating:
5.0

Everyone worked hard to get us the best deal. Chad was especially helpful when we came to put our things in the storage unit. The place was very neat and clean and the unit itself was immaculate.

Mary Behe  |  Reservation 
Rating:
5.0

The staff was very helpful and friendly.

Linda Williams  |  Overall Experience 
Rating:
4.0

Very good

Paul Glassmann  |  Overall Experience 
Rating:
5.0

Everything was great but the storage units alone inside of the storage where we store our stuff could use some lights on the ceiling that would be very helpful other than the ones in the hallways

Rosemary Schmid  |  Overall Experience 
Rating:
5.0

Great Staff, very nice and professional. Answered all my questions and concerns. Reasonable Storage Unit Prices.

candace fisher  |  Overall Experience 
Rating:
5.0

Excellent experience. The manager is very helpful!

Jill DeRubis  |  Overall Experience 
No reviews have been submitted for this location.

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