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KEYNARD C | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Jacksonville Heights
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Kyle and his staff are amazing I only rent from this location!
CHAMEKA J | Overall ExperiencePoor communication from staff member and not what I expected since it was my first time getting a storage unit. The fact that she left to find my own van, didn't explain what to do, like check in on the phone. I didn't even have my phone on me. Nothing was explained about finding a lock in the storage unit..... nothing.
Giselle P | First ImpressionsOverall experience exceeded expectations by a mile. Would definitely recommend.
MARQUES R | Overall ExperienceVery grateful for the crew . They made my experience very easy
dominique m | Overall ExperienceExceptional Service and Friendliness at U-Haul - Kudos to Manager Kyle and Team! I recently had the pleasure of utilizing the services at U-Haul, and I cannot express enough how impressed I am with the outstanding customer service provided by Manager Kyle and his dedicated team. From the moment I walked in, their friendly demeanor and willingness to go above and beyond left a lasting impression. Manager Kyle is a true professional who leads by example. His passion for customer satisfaction is evident in every interaction. He took the time to understand my specific needs, provided valuable insights, and ensured a seamless experience throughout the entire process. Kyle's knowledge and expertise not only made the rental process efficient but also instilled confidence in the services U-Haul has to offer.
CHAMEKA J | First ImpressionsThere are roaches and all of my things were damaged I had to throw everything away from the infestation
JASMINE S | Overall Experiencestaff and location was very clean and professional 👌
JOSHUA J | Overall ExperienceVery convenient , Top services
Arline B | First ImpressionsCould not ask for better staff kyle and his crew are excellent
SCOTTY H | Overall ExperienceGreat service
JARVIS W | First ImpressionsThe staff was tremendous! Helped out with questions, they were very responsive to all inquiries!
Timothy L | Overall ExperienceN/A
KIMBERLY E | First ImpressionsHave always used Uhaul services for many years.
CHRISTINO P | First ImpressionsI've been knowing about Uhaul, but I never rented a storage unit there only rented a truck and trailer. But I was really surprised how friendly and helpful the staff and the free lock was a plus. Loved the experience with the staff.
Germaine S | Online Move InAbsolutely the best location!
Keli B | Overall Experiencethe lock on my unit is not working properly, but they said that they would get repair personal notified.
Jessica K | First ImpressionsI thought my storage unit was being maintained until I moved out. I contacted Two Men and a Truck to move my items out of the storage and into my home. Omar G., the lead mover, told me to go ahead to the next place and they would meet me there. The three men began moving my items into their truck and discovered mountains of rat feces covering the boxes and my furniture. As they were moving furniture and boxes rat poop continuously fell on them. They swept and knocked the poop off the boxes and furniture because they thought it was just on the surface. After they removed household they noticed the large hole in the back of the unit. There were no holes in the unit prior to me moving my things inside. When they got to my home and started taking things off the truck, that is when they noticed rat poop falling out of furniture (that was wrapped completely in Saran Wrap) and out of boxes that were completely sealed. Every time they placed an item down, huge amounts of rat poop fell onto the floor. We were not able to keep anything made of wood or with any wood contents. I had to pay Two Men and a Truck a disposal fee to haul my furniture and boxes away. I had to pay Stanley Steamer to clean and deodorize my sofa and loveseat to get rid of the smell of rat poop and pee. I called the location, while the movers were still present, and told them what happened. I was given a phone number to file a claim.
JAMES E | Overall ExperienceHeather and Jess were absolutely amazing! Thank you for all you do!!
Brenda C | Overall ExperienceExcellent customer service and wasted no time to help me immediately
carrie b | Overall ExperienceMy items were damaged in route from California to Jacksonville Florida I still haven’t been able to find out the extent of the damage because I haven’t located a place to live just yet and I was charged already for the transportation cost of 3,100 dollars
Brian E | Overall ExperienceOver all the staff Jess he was of great help and have ,giving **top notch service
Lori M | First ImpressionsPositives:Manager Kyle Butler was excellent. Negatives: Rental vehicles parked in front of units made it difficult to transit in and out of space. Unit wasn't completely secure from pests at top left, holes in hardie board siding. Excessive amounts of rat/mice/wasp accessing the unit from outside unknown location. Facility not being gated in was very big negative, anyone could walk into facility from street without authorized access while we were access unit or not. Finally, the constant increases in rent twice a year was unexceptable for the lack of imminties and lack of upgrades. Increasing prices just for reason of Corporate/Investors happiness and gains, is not an excuse or justifiable reason to take advantage of your customer base.
Joseph H | Overall ExperienceAll staff was very friendly, professional and courteous. I was waited on by Heather….she provided excellent service above and beyond what I expected. Thank you very much and keep providing excellent customer service.
Brenda C | First ImpressionsNone
PATRICIA K | First ImpressionsThe experience was great but the floor of the unit could have been cleaner but all in all it was a good experience and I'd ecomend them in the future.
MATTHEW A | First ImpressionsThere is one gentleman in the office, who is a ray of absolute SUNSHINE! Was so professional and joyful. I no longer needed storage and closed the account, but he was there and helped me.
Desirae L | Overall ExperienceThe guy who helped me (Daniel) was very friendly and helpful he made it very easy. I really appreciate his help with the process
Kimberly F | First ImpressionsNever had an issue. Move in and out was easy. No complaints
Drew S | Overall ExperienceGreat customer service
Darryl G | First ImpressionsMuch better than the facility in Augusta Georgia on the corner of Dean's bridge Rd and Gordon highway only bad experience in many of years I was honestly scared to deal with U-Haul again but I'm glad I did. Service here was exceptional.
latrisha H | First ImpressionsEverything was amazing
MARKEITH C | First ImpressionsKyle is an exceptional manager he has made my 3yrs of renting hassel free he has excellent customer service and very helpful and very caring. Always friendly and a great attitude!
CHAMEKA J | Overall ExperienceThe inside of unit did not have lights. The outside area was lighted.
Glorietta P | Overall ExperienceLove yall
Taneshea s | Overall ExperienceThis is a good place to put your storage items.Very well lite and secure.Everyone was very accommodating when I needed help or asked questions.The best storage place I’ve ever used.The only problem was I’ve been there since August 2022.I have had a increase twice..
charlie g | Overall ExperienceGreat service and friendly
Travis G | Overall ExperienceMy main objection was that the Double doors were not accessible after 6Pm which made it difficult to move out during after work hours. Especially since the sign posted stated, Open till 10PM
barbara p | Overall ExperienceTyson was extremely helpful and gave amazing customer service.
Katie W | First ImpressionsTyson was awesome and very funny. His nice attitude was very welcoming because I just moved from Alabama and he made me feel like I made the right move here to Jacksonville. He also made sure that I had all the correct paperwork done properly and made sure I had a storage to place my extra belongings. The entire staff was very friendly and their attitudes were awesome as well and I would definitely recommend this location to anyone and I give Tyson and the staff a 10 thumbs up and thank you for the hospitality and great welcoming and the friendly attitudes.
Raquel L | First ImpressionsGreat
Joey I | First ImpressionsThe staff was always respectful and professional.
reginald h | Overall ExperienceThe staff was amazing and friendly!
JUAN J | Overall ExperienceNo lights inside storage. Was very dirty when we moved in someone put lock on my unit. Was all paid for. I couldn't get my stuff out because of it. After I hire 2 guys to meet me there to help. Had to drive over there the next day and have lock removal
paul b | Overall ExperienceYou usr to br across the streeet from my apartment.
Donna N | First ImpressionsKyle & team are great to work with! Cleanest storage facility we have ever stored our personal items.
John C | Overall ExperienceThe staff (Kyle Butler) were very helpful In resolving my needs. I would highly recommend that facility to my friends and family.
joanne r | Overall Experiencethe prices are way too high for the small units and for it to be INFESTED WITH ROACHES. that’s why I didn’t care to pay or retrieve my things once I seen how filthy and stink it was there. how y’all charging so much for a roach infested premises.
TATYANA B | Overall ExperienceYes I really did appreciate the Manager their he were very very helpful to me on when I were their, I had received Excellent Services when I was their.
sandra y | Overall ExperienceMy over all experience,was wonderful, nice, clean,friendly atmosphere, Thank you for
Latisha H | Overall ExperienceCustomer service was great
LAWANDA J | First ImpressionsMr Kyle was always there to help us and check things out if we needed him to we appreciate all his help. His customer service goes above and beyond what is expected that's hard to find these days.
Maria J | Overall ExperienceThank you
Darran H | Overall ExperienceI wish if they have access 24/7 for free!!
YASIR A | First ImpressionsI rarely visited my storage unit in the 6 years I had it. When I did visit, most of the staff was friendly and helpful. The lighting by my unit was poor; there was not a string in my unit to turn on the light. A dumpster would be helpful to discard items. Overall I was satisfied with my unit.
Alberta H | Overall ExperienceThis location manager and staff was the best I ever experienced in all my years of using uhaul. From here on out this will be the only uhaul location I will go to. Thanks Jacksonville Heights management and team you guys were awesome
Tamisha J | Overall ExperienceThe staff was very helpful and very nice to work with I recommend this location to everyone in Jacksonville thank you staff
Jean S | Overall ExperienceGreat experience 🙂
WALTER L | Overall ExperienceGreat customer service doing visit in the store.
Barbara S | First ImpressionsGreat customer service, staff was wonderful.
Keisha T | First ImpressionsThanks made the move painless and fast
Christena L | First ImpressionsBest climate control storage we have ever rented on storage facilities! Alway’s spotless clean and polished floors. They do very good job maintaining climate control in hot humid Florida weather.
John C | First ImpressionsAlthough my stuff got solded Mr Kyle was Awesome...I Really respect him
April R | Overall ExperienceExcellent service!!!
janice w | First ImpressionsStaff was excellent eachbtime we visited (vidited 3-4 times overs 3-4 month period). The only thing I wish was that UHaul would allow a one time prorate on storage units. For example, if I am going to vacate the storage unit partly through the month it could be prorated as long as I give 2 week notice. Just a thought.
joe k | Overall ExperienceWonderful staff right facility very clean highly recommend
Anthony R | Overall ExperienceKyle butler is by far one of the most professional and caring employees I’ve encountered at a uhaul facility. He went above and beyond to ensure a quality and memorable experience while using these services. Would recommend this location to any and everyone. Thank you for all you do.
Kaylie C | Overall ExperienceGreat service, very nice looking facility.
Anthony R | First ImpressionsGood
Raymond B | First ImpressionsStaff is extremely helpful.
Edwin L | First ImpressionsExcellent management and staff!
THOMAS W | Overall ExperienceThis U-Haul location is the best maintained and cleanest location I’ve dealt with. I would hope you will recognize your Management and Staff for this or this survey is for nothing.
THOMAS W | First ImpressionsThank you for all your help
Kenneth N | Overall ExperienceI love how easily accessible it is.
BARBARA B | First ImpressionsVery helpful, polite, & friendly.
Cameron H | First ImpressionsYou guys always go above and beyond especially Kyle
TINA G | Online Move InLove to work with people at U-Haul at a 103rd. Everything was smooth. The staff was wonderful and demonstrate a friendly environment. Kyle and Jason are amazing. They are very carrying. I will work with them in the future again. The storage unit is clean.
maria g | Overall ExperienceKyle was very helpful and pleasant each and every time all the staff were but he helped me most overall everything was beyond my expectations thank you
Alicia L | Overall ExperienceGood people inside Megan was great
Todd H | First ImpressionsJessica was very helpful and professional in assisting me with my storage unit. She is truly a great asset to the Uhaul family!
Angel P | First ImpressionsThank you for all your help
Kenneth N | First ImpressionsGreat service.
WILLIAM J | Overall ExperienceGreat place
WILLIAM J | First ImpressionsWas a little frustrated cuz I had a reservation for a 10x10 climate controlled storage unit but when I got there I didn't have a reservation. Fortunately a lady who had went in the day before was returning a storage unit she had only had for 24 hours. I was frustrated due to the fact I've been trying to get a climate controlled storage unit here since May and was on a waiting list to be called. Kyle help me reserve two 5x10s but when he called me to see if I was still coming in on the 26th he happened to have a 10x10 so we put the reservation on that. But when I went in my reservation was gone. But it worked out in the end cuz I ended up getting the one the lady was returning. But I was told that someone may have taken a reservation off my name and gave the storage to that other lady which really upset me. Especially since I've been in every month trying to see if you guys had a 10x15 or 10x10
SHEILAH H | First ImpressionsI am a return customer for a reason..Good service and knowledgable staff...
Robert L | First ImpressionsMr Butler was great. Great customer service. Great experience.
ERRICK P | First ImpressionsWhen I began storing there in 2016 I received a military discount. When I upgraded to a larger unit which was twice the price with no broken time in between, I could no longer get the discount. What’s up with that?
Gregg G | Overall ExperienceThis was the worse experience in my life because I explained everything to the person over the phone about the size of the truck I had and needed space to fit everything in but they gave me a 10x10x11 storage space to fit a 26’ truck full of materials. I immediately told that it wasn’t big enough but they had no more storage available so had to drive to a different location which was not climate control, I ended up having to store my belonging in two different storage. It was a nightmare and will never use uhaul again!
Duvil S | First ImpressionsI didn’t use my entire last month of storage and feel like I should be reimbursed for the days I did not use . Other than that my experience was great .
Breyana R | Overall ExperienceThe 24hr never worked so I cancer it aft 3 months The price was higher then others
richard w | Overall ExperienceEveryone was courteous and professional!!!
John B | First ImpressionsKyle Butler was really amazing he went above and beyond to help me and also took time to look into it matter that I had a year ago and help me with getting a storage at an affordable rate and a truck thanks Kyle you’re the best
TERRI L | First ImpressionsOverall Satisfied. Professional
FREDERICK S | Overall ExperienceThey were friendly and it’s was the best experience ever. They where very helpful and helped us with a lot loved them
CHERLYN M | First ImpressionsKyle the owner helped us and walked us through the facility. Compared to other storage facilities we looked at this was by far the best.
Van V | First ImpressionsThe store manager, Kyle was awesome and so was the rest of his staff at this location. Kyle was extremely pleasant and Always made me feel appreciated and welcome. The only issue I had was U-haul No longer offering a Military Discount to Active duty and Retired Military. I was very disappointed to here that this discount was no longer offered. But Kyle's awesome service and professionalism made up for this service no longer being offered . TONY USMC Retired
Rotondo Y | Overall ExperienceI love renting from Uhaul all around thanks
Eric B | Online Move InOk
Rosemary W | First ImpressionsI cannot express how these gentlemen were exceptional! So helpful and kind. If I ever need U-Haul again, I know where I'm going! The customer service is off the charts!
RITA J | Overall Experiencekyle is awesome
MELISSA V | Overall ExperienceKyle is the BEST!! Goes above & beyond to help his customers! Will definitely return if I ever need too!
Bobbie S | Overall ExperienceThe staff, especially manager Kyle was always friendly and very professional. They took care of me during my use of the Uhaul facilities. Great business experience.
loneryl m | Overall ExperienceEverything was great from the hours to the truck handling to the storage to the staff. Kyle went above and beyond for me and made this experience very relaxing for me.
CARLOS S | First ImpressionsWhat a great experience, I want to give a huge thanks to this facility. It was the cleanest storage facility I have ever encountered and the staff was amazing. Kyle went above and beyond to ensure we were happy with everything... Thank you, You guys rock!
Ryan L | Overall ExperienceOutstanding service... Utah to San Diego to Jacksonville over seven days...2,600 miles... everything worked perfect.. Great job!!! G
Gary J | First ImpressionsVery Professional!
Edward R | First ImpressionsAlways curteous and helpfull
carolyn a | Overall ExperienceHad an issue with this last rental but it was resolved to my satisfaction by Kyle the Manager.
Richard D | Overall ExperienceEl personal kiler fue muy amable en atenderme
kristell s | First ImpressionsThe manager Kyle was very friendly and helpful explain that I can pay my bill online on the U-Haul website. Show me how to pay a little extra that way I can schedule my payments around what's going to benefit me and help me the most thank you
DAVID W | Overall Experiencemr.kyle was helpful and professional as well. He is the type of employee that will make you feel like you are the only person(besides the other customers) let's you feel and know he cares and very experience. Thank you Mr. Kyle&God Bless
Jerry j | First ImpressionsAgradecida por el trato tan especial y su atención. Si los vuelvo a necesitar no dudaría en usar ese centro de almacenamiento! Muchas gracias!
Nancy R | Overall ExperienceMy experience with this particular location has been a part of my life that I will never forget. Kyle Butler has provided me with the highest customer service I’ve ever received in any industry and I truly believe that his value is immeasurable. As a store/general manager, his potential is limitless. He has the unpost care and consideration for his clients. His experience with U-Haul’s protocol and operations offers him a bulletproof photographic memory. His dedication allows him to remember and recall the most important important parts of any conversation, even up to the individual habits of clientele. His resilience allows him to be poised and effortless in his work because thought I’ve dealt with him for nearly 2 years, I never once saw him down or bothered. I could only imagine what obstacles he has faced regarding his responsibilities while yet still providing A1 service. I’d like to thank U-Haul and their staff for allowing such a great, outstanding, brilliant and sharp human to be a pivotal part of their operation and I’d also like to advise that if Kyle where to become part of your regional operations, he could groom more brilliant individuals to be more like him (truly outstanding). Thx
ben d | Overall ExperienceKyle was amazing, friendly and efficient. He went above and beyond my expectations. I would recommend this location to anyone looking for great customer Service.
Melissa B | First ImpressionsKyle assisted me with everything I needed. Very friendly but also very professional.
Kenyata A | First ImpressionsKyle was very polite & helpful. He explained everything I needed to know to me. He went above & beyond in helping me.
Ana C | First ImpressionsThe store manager was always very helpful from the beginning to the the end. Thank you for helping me through my very difficult time.
nikki b | Overall ExperienceKyle was so helpful & friendly. We were in a bind & he fixed us right up. Highly recommend this facility after working with Kyle. Clean, convenient & friendly.
Tyra B | Overall ExperienceGreat Customer service.
MICHAEL T | First ImpressionsStaff member didn't tell me what would happen when bringing the truck back before time.No information was listed on the contract.
VALENIE H | First ImpressionsMy experience from the Customer Service with the U-Haul in Orange Park, to Drew who dropped of my U-Box and then finally Kyle at 9422 103rd. St. In Jacksonville. I can not say enough great things. Kyle was so accommodating to me ,patient with me and just gave me the best customer service. He was working alone and was very quick and gave you his full attention to all customers. Thank you for everything Kyle I appreciate your service.
marie w | First ImpressionsVery friendly staff..!! They actually called me by name each and every time they saw me..!! Now that’s customer appreciation.
louis w | Overall ExperienceGreat experience, even with an error occuring at the end. Y'all took care of me and quickly resolved the issue. Best experience I've had with a u-haul. Thank you!
Kyle F | Overall ExperienceAlready recommended.
BRENDA V | Overall ExperienceThe staff was hands down the best they were friendly and as helping as they could be Kyle at the front seat was the most professional he should be compensated for his personality and the amount of help he provides one of the best experiences I’ve had in awhile
Troy P | Overall ExperienceI was completely overcharged for everything and I am extremely upset:
Sarah F | Overall ExperienceThank u for your help
nikki b | First ImpressionsThe unit was riddled with roaches. Never again! I told them about the critters many time. They did a roach bomb one time. There reasons were the roaches come from the outside and they really cant do anything about it. When we our things we had to repack all the boxes, check everything and shake everything out. The roaches were everywhere. We moved to another storage company. Do not take your things there!
Anita G | Overall ExperienceKyle and Ms. Lammott were always very friendly and helpful. Every time I saw them they were either helping customers or doing facility maintenance. Even though busy, they always took a moment to make me feel welcome. Please make sure the emloyees there are rewarded accordingly. Thank you!
tobin t | Overall ExperienceWhen I was checking out my wife wanted to use the bathroom; the sign on the door said employees only. The staff member with long blonde got mouthy and told me I could wait all day that she wasn't helping me. She wouldn't stop and kept mumbling that she wouldn't wait on me. Finally she was told to wait on me and I refused saying I would wait for another associate.
nancy g | Overall Experiencestaff very friendly, helpful, always available at any time for you when ever you need them. location is very clean, is very safe and very well maintain.
MERCY S | First ImpressionsThis was my first time using uhaul to store anything and it was a very good experience. Thank you for being such good people. God bless you all.
Sherley S | Overall ExperienceThey took $33.00 out my account and made me have a overdraft and made my bill go in overdraft so i have 2 overdrafts that is $70.00 plus i am on a fixed income that's not good. I am very upset my bill
karrie k | Overall ExperienceDid not expect the treatment I received which was awesome!! Always appreciative for the excelente service!!
Alexis R | First ImpressionsNone
Inthasone S | First ImpressionsI very much appreciated the service, convenience, pricing and total experience. Thank you U-Haul.
Joe S | Overall ExperienceVery great experiences here at this facility.
tammie w | Overall ExperienceThe customers service was excellent. Everything was explained to me and the guy walked me to my unit to show me how to access the unit and to make sure my card worked.
Jacqueline b | First ImpressionsThe restroom in the loading area was often locked/inaccessible. Why? Hallway lighting was dangerously difficult to re-activate after it timed-out, I almost fell several times in the dark.
Sean M | Overall ExperienceGreat customer service.-
Tommy B | First ImpressionsI was going through it, and the staff that was working helped me manuver everything flawlessly.
Angela C | First ImpressionsGreat Staff lead by Ashley
larry s | Overall ExperienceThe entire staff was knowledgeable, friendly, helpful
Mark W | Overall ExperienceThe staff is amazing. Everyone works together friendly. Hard workers and all of them need a raise have a BLESS DAY 😇
tammy b | Overall ExperienceThank you for making move so much easier..
VANESSA A | First ImpressionsGreat staff! Friendly and very helpful. Thank you for a pleasant experience.
Wendy H | Overall ExperienceVery. Nice place
stacy s | Overall ExperienceGreat staff! Very clean and nice location. Everyone was super friendly and helpful.
Wendy H | First ImpressionsI was in and about in less than 15 minutes . All of my information was readily available because I used my u-haul app. The staff was friendly and very organized
SHAINA A | First ImpressionsI was very happy with how clean everything was, in the offices and our storage. It worked perfect for the short amount of time we needed it. As always, the service was great!
Rachel D | Overall ExperiencePerfect, customer service.
Rachel D | First ImpressionsI was only there for less than a month.
Margaret F | Overall Experienceemployee was awesome
shawn h | First ImpressionsExcellent customer service. Very clean.
Sabrina S | Overall ExperienceExcellent customer service.
Sabrina S | Overall ExperienceSo quick and convenient. Amazing customer service
Cody C | First Impressionsalways professional, clean units, and happy attitudes! Thank you!!!
Sabrina S | First ImpressionsGreat Team and superb customer service
larry s | First ImpressionsNa
sinath c | Overall ExperienceStaff very helpful
Alicia M | First ImpressionsI’ve been to a few locations and the service in this particular one is above and beyond! Thank Younfor everything and specially getting me out of a jam so quick!
Anthony M | First Impressionsn
joseph f | Overall ExperienceFriendly and helpful staff. Storage unit and surrounding area very clean.
Liz A | Overall ExperienceEmployees were eager to assist in any way. They were informative, knowledgeable and helpful.
Eric E | First ImpressionsStaff was courteous and professional. Facility clean and well maintained.
Patricia M | First ImpressionsLogan was amazing. Made my experience easy and ensure I understood everything.
alecia m | First ImpressionsI rented this unit for 2 years and 4 months. Never had an issue with anything. 24 hour access was flawless. I never saw any dust, dirt or trash anywhere. No evidence of moisture. Nice place!
paul s | Overall ExperienceGood service, friendly staff.
Saundra H | Overall Experiencegood safe place with great staff
Barbara K | Overall ExperienceRep lack knowledge of product beside that facility was okay! If you guys sell the locks you guys should have a way of getting in after an lost key. Pop a lock is $150 that’s ridiculous
kaila e | Overall ExperienceThe only problem I had was seeing some small spiders a few roaches and a few silverfish. The temperature needed to be cooler. Other than that everything is great. Staff and manager great!
Delane K | Overall ExperienceRats
Denise B | Overall ExperienceI felt my belongings were safe at this facility. They do need a computer update, though at the front desk. Security system was great!
lisa s | Overall ExperienceKeep up the good work
Yorlanda B | Overall ExperienceGreat staff.
donovan h | Overall Experienceno problems whatsoever
timothy h | ReservationGreat service and we even had to change the delivery address last minute and they accommodated us! Thank you!!!!
Peter B | Overall ExperienceLogan is very understandable and helpful. I would recommend anybody come into contact with to go to uhaul !!
kimberlee c | Overall Experienceu-box delivery woman was super! very professional.
dana s | Overall ExperienceIt was nearly time to close and the lady at the front office still helping me out with the paper work thanks again
jesus p | Overall ExperienceI Was very Pleased with all the Service . Ms. Dominic was A Pleasure to Work with She Went Over and Above the Call of her Duties. She Represents what in Mean to Show Excellence in the Work Place. ☺
Alfred H | Overall Experiencemy furniture was molded and mildew im very upset
debreal s | Overall ExperienceIt would be nice if you had a weekly rate for the storage units.
Chris D | Overall ExperienceEpisode with a customer service Rep, after he thought he heard me say I was about to blow up the unit. He assumed and he said" am calling the police. He should have clarified before hand. V Brown
VINCENT B | Overall ExperienceVery nice. I would definitely use them again, and also recommend them to friends. Carolyn
carolyn s | Overall ExperienceMy only complaint is that the level of service between store personnel and call center was not consistent. When I called to make inquiries about closing my account, I would get conflicting info.
matthew m | Overall ExperienceThe team at 5 brothers expectations were far exceeded with the assistance of Charles and Jazmine they really helped us get out business set up and we are very greatful for there assistance
Carnell H | Overall ExperienceExcellent business, helpful and polite employees.
THOMAS S | Overall ExperienceGreat facility
Andre S | Overall ExperienceThey are very good and I would refer to anyone
Patricia W | Overall ExperienceVery pleasant rental experience.
JOHN W | Overall Experience