Customer Reviews for U-Haul Moving & Storage of Iliff

1,457 reviews

2150 S Abilene St   Aurora, CO 80014
(1/4 mile north of Iliff on Abilene, I-225 and Iliff)

(303) 368-8903

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(303) 368-8903

2150 S Abilene St
Aurora, CO 80014
(1/4 mile north of Iliff on Abilene, I-225 and Iliff)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Edwin Mizunaga 
Rating:
5.0

Customer did not leave a comment.

David Jester 
Rating:
5.0

Nothing... Keep up the good work!!!

Michael Mosley 
Rating:
5.0

I only drove the truck 5 miles, tatal...all was close by. All was great, but when I was going to move, I had my foot on the brake, and when I put it I gear, there was a thump on the bottom of my foot, from the parking brake. Needs to be checked out. I did tell the girl at the desk, when I checked the truck back in,, about it

Ann Squibb 
Rating:
5.0

Customer did not leave a comment.

BRKTI AKEBOM  |  First Impressions 
Rating:
4.0

Trailer had I lot of debris in the bed that needed swept out. Overall not a big deal I simply swept it out before loading it. Mr Davis was super helpful and did a great job!

Matthew Fenton 
Rating:
2.0

I’d still like my receipt

AMBER MERIAM 
Rating:
3.0

This was a busy location and only two employees working at pickup time. Line of customers caused significant wait time.

Michael Kilmartin 
Rating:
4.0

The truck was supposed to be ready at the 615 S Havana Street location. My son, Cameron, waited in line for 30 minutes to find out there was no truck. They directed him to the South Abilene Street store where he picked up the truck. The staff at the Abilene store was friendly and helpful. The staff at the Havana store was not. He said it was "night and day" - the difference in customer service. I was told that UHaul is giving us a credit for the inconvenience and the extra mileage.

Cameron Snyder 
Rating:
5.0

Customer did not leave a comment.

MICHELLE FINLEY 
Rating:
5.0

Customer did not leave a comment.

Oumar Toure 
Rating:
5.0

I had set up an account and reserved a unit online, but chose to complete the process in person. The team member who checked me in was knowledgeable, efficient and pleasant. She explained each step of the process. I was very impressed with her professionalism. She then took me around to the entrance, showed me both card readers and then escorted me to my unit. Definitely a first-class operation.

Clifford Pence  |  First Impressions 
Rating:
5.0

Good stuff

charles hardy 
Rating:
5.0

Customer did not leave a comment.

Bianca Nevarez 
Rating:
5.0

The check engine light came on while I was driving.

mallan robinson 
Rating:
4.0

Door needed greasing, barely moved

Bruce Clounie 
Rating:
3.0

Associates made eye contact but did not greet us upon entering the store. The associate who checked us in, Robert C?, was thorough but not at all personable. His co-worker seemed bothered or too cool to be helping customers. Robert was helpful upon the return of our rental and got us checked out in a timely manner. Overall, he did a great job. The van was filthy inside and out, making it hard to see out of the windows. There was no inspection of the vehicle with us at the time of pick up. I did record a video of our rental to note any damages and the condition of soil on the vehicle. Store was clean.

Shawn Martinez 
Rating:
5.0

Front desk guy was quick and helpful.

Jemal Kedir 
Rating:
5.0

The guy who hooked up the trailer was very cool. Jerry I think! Smooth brotha!!

DAMIAN YOUNG 
Rating:
5.0

Customer did not leave a comment.

rafael renwick  |  Overall Experience 
Rating:
5.0

The salesperson called to check on us as we were late picking up the truck. We advised we were running late. He was so kind on the phone and had our truck ready when we arrived.

John Keighin 
Rating:
1.0

Better communication

Aarron Stevenson 
Rating:
5.0

Every one very helpful

Gloria Gollas  |  Overall Experience 
Rating:
5.0

The staff was very professional and assisted promptly.

Tiweh White 
Rating:
5.0

Comment: The manager is SUPER friendly!

David Bauer 
Rating:
4.0

Customer did not leave a comment.

Daryle Bond 
Rating:
5.0

Very professional, friendly and efficient service at check-in and check-out, the equipment was in excellent condition, and the rental fee was competitive. In short: Great overall rental experience, thank you.

Erich Herrle 
Rating:
5.0

Thank you so much for helping coordinate the return of the 10 foot trruck. You guys are so kind, efficient and professional!

Christine VonGunden 
Rating:
5.0

Customer did not leave a comment.

Michael Gauthiere 
Rating:
5.0

Customer did not leave a comment.

christopher michael 
Rating:
4.0

Just busy, a single man was really working hard to keep up with the line to check out, he was fantastic, but would have been a better experience if there were a second worker, even to just handle the phone. I want to compliment the equipment and it cleanliness and perfect operation, 100% zero challenges. I will certainly come back for my next rental. Thank you to those that made the day go smooth for me, for a reasonable price.

Jim McGee 
Rating:
5.0

Customer did not leave a comment.

James Grismer 
Rating:
5.0

Rod is a great person, you should feel lucky to have him as an employee.

John Plagge 
Rating:
5.0

Customer did not leave a comment.

David Steiner 
Rating:
5.0

I received courteous,polite,and very professional service at this location.

Maria Hoagland 
Rating:
1.0

Filling the truck up to full would be immensely helpful so customers don't get charged the $30.00 fee for returning the truck with less than a quarter tank of gas left which I didn't do but was still charged for it. This is borderline predatory business practices I should receive a refund for this mistake on Uhaul's end.

Marco Valdez 
Rating:
1.0

I rented a unit for the 24 hour access. I went at 11pm denied access. I was told it was fixed and no access. told again fixed. no access. again and again. most times i went in about the issue i had to wait 20+ minutes. i spent numerous hours trying to get this issue resolved and lost income by not being able to access the things i needed. . It was NEVER resolved. i am thoroughly disappointed in the facility.

CASSANDRA GHIRARDI  |  Overall Experience 
Rating:
5.0

Staff was able to install quickly and met all my needs

Marie Peterson 
Rating:
5.0

Nothing it was good

Malu Rulenge 
Rating:
5.0

Excellent customer service!

Nicholas Minshall 
Rating:
5.0

Customer did not leave a comment.

Jill Ross 
Rating:
5.0

Customer did not leave a comment.

Monty Christo 
Rating:
5.0

Great customer service.

Farah Al Saadi 
Rating:
3.0

The truck I reserved was not available and I did not find out until 15 minutes before pick up

Stephanie Gaide 
Rating:
5.0

Customer did not leave a comment.

april criswell 
Rating:
5.0

Agents were professional,and helpful. The guy working in the garage,and checking equipment was very very helpful (Christefer) maybe was his name

Derek Griffin 
Rating:
5.0

Lovely experience

KENNETH KELLY 
Rating:
4.0

This process to drop off your truck and leave is a great idea but I couldn't find anyone to check Mr out. When the guy finally came from the back he was very pleasant and helpful

Claressa Thompson 
Rating:
3.0

The rental agent tried to get me to book an 8 hour rental Even the the price was the same for a full day. If I had taken his advice I would have been charged extra for a late return even though it was less time than permitted for the price. I asked for 2 sets of blankets and only received 1. The truck's transmission or gear box made it sound like the thing was going to explode even with a slow acceleration. The back gate needs to be greased - hard to operate. The right guide bar for the ramp was missing completely.

MEGAN WHITEHILL 
Rating:
5.0

Always clean. Helpful staff

MARIE FERGERSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roger Dailey  |  Overall Experience 
Rating:
5.0

Including the tax prices when checking out the uhaul online

Destinie Jones 
Rating:
1.0

It is the worst place to rent a truck - when they gave me the truck they told me that it didn't have much gas and that I had to go put gas in it - when I started the truck two blocks away the truck turned off due to lack of gas, I returned to the place and the The person I was assisting told me: “It is your responsibility to call roadside assistance” - you can believe that answer - IT IS THE WORST PLACE, THE WORST SERVICE, THE WORST THING IN ALL OF DENVER AND AURORA - I promise not to return again.

Jhoan Cardenas 
Rating:
5.0

Thank you

Shafique Kakembo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HAILE MASFUN 
Rating:
5.0

Rodney was as always amazing and superly helpful. Definitely recommend.

Brooke Tamez  |  First Impressions 
Rating:
5.0

Store was very clean and the employees were helpful and friendly. Very good experience.

Jeremy Mitchell 
Rating:
1.0

Made a reservation at the U-Haul store near my apartment for a 15' truck to be picked up @ 0700 Friday 2/2/2024, when I arrived at the store the individual at the store told me they do not have a 15' truck for me and that I would need to drive across town to a different store to pick up the truck.

Chris Callahan 
Rating:
3.0

Customer did not leave a comment.

Devin Hughes 
Rating:
5.0

GM Rodney was great to work with.

BRYAN SEEDORF 
Rating:
5.0

Customer did not leave a comment.

Thomas Faulk 
Rating:
5.0

Very convenient location Great service

tina hanson 
Rating:
4.0

Customer did not leave a comment.

Micheal Albrecht 
Rating:
5.0

This is far and away the best experience I’ve had renting a uhaul. The location was clean and well maintained, I was helped promptly by friendly employees, and nothing could have gone smoother. I’ll absolutely prefer this location next time I need a rental.

Nicholas Sivo 
Rating:
5.0

While I was only here a short time, the staff was friendly and helpful.

Tamara Henne  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Jennifer Macahon  |  Overall Experience 
Rating:
5.0

excellent and professional customer service.

Anna OConnor 
Rating:
4.0

Customer did not leave a comment.

Jeff Luttkus 
Rating:
5.0

Customer did not leave a comment.

Yaqub Harun 
Rating:
5.0

Customer did not leave a comment.

David Trejo 
Rating:
4.0

Customer did not leave a comment.

Scott Heiman 
Rating:
5.0

Great service and assistance from employees! Truck was perfect for what I needed, will come back to this location again in the future!

enrique merlano 
Rating:
3.0

Customer did not leave a comment.

Dustin Brown 
Rating:
5.0

trailer exterior could have used a wash but we were between snowstorms so understandable

Bruce Henson 
Rating:
5.0

Very fast check in.

Jeff Kennell 
Rating:
5.0

Customer did not leave a comment.

Demetrius Levy 
Rating:
3.0

Rodney was very nice though...

patrick goetz 
Rating:
5.0

Give instructions for getting gas

Delaine Spiritoso 
Rating:
5.0

Customer did not leave a comment.

Tim Webber 
Rating:
3.0

Our trailer was installed improperly, which made the wires and chain spark while we were driving cross country which was very scary. We had to get it fixed in Omaha which took about three hours to do and got us on the road very late. The customer service at this location was very kind, but a very poor installation.

Chloe Littlehailes 
Rating:
5.0

Scheduler was amazing

Katelyn Constable 
Rating:
5.0

A nice new facility.

JOEL DIETERICHS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dorothy Balsley 
Rating:
5.0

Customer did not leave a comment.

Mikeal VanDerwerken 
Rating:
3.0

Better maintained vehicle. My rental was not a good ride. It shook and was rattled while driving. A terrible experience.

Pedro Rivera 
Rating:
4.0

Customer did not leave a comment.

Milana Dowden 
Rating:
1.0

Customer did not leave a comment.

Rosie Frazier 
Rating:
5.0

Customer did not leave a comment.

Andrew Boyd 
Rating:
5.0

Rodney provided.excellent customer service by taking the time to explain everything to me. I felt appreciated as a. customer.

Angela Keenan 
Rating:
5.0

Please start citing the exact cost, tax included, when providing the estimated expense. Please start offering discounts, such as disabled veteran, etc. Thank you.

jake Jacobs 
Rating:
2.0

Speak to customers when they walk in.

Tyler Treantos 
Rating:
5.0

The brake light on utility trailer was not working per a person traveling behind me.

DORA SNYDER 
Rating:
1.0

Customer did not leave a comment.

Hannah Jorgensen 
Rating:
5.0

Construction was a minor inconvenience, but easy to handle. The folks there were very accommodating and easy to navigate the yard. Overall great experience.

Michael Botkin 
Rating:
5.0

Pickup and dropoff was super easy...which is what you want when dealing with the hassle of moving. Awesome job.

Todd Florman 
Rating:
3.0

The extra fees on top of the original price are not good and deters me from renting at any U-Haul location again.

Loui Moreno 
Rating:
4.0

Everything was great but the current construction makes it not inviting and difficult to navigate/understand where you are supposed to drop. But when the construction is finished I’m sure it will be great.

Whitney Macdonald 
Rating:
5.0

Customer did not leave a comment.

Andre Hall 
Rating:
4.0

Very good

Mary LeBleu 
Rating:
5.0

Customer did not leave a comment.

Eric Phillips 
Rating:
4.0

There needs to be better inventory mgmnt. I was told there was an appliance dolly for rent. But when I got there there weren't any available. The manager Rodney, was very helpful and did everything possible to accommodate me. He's a real asset to u haul and I appreciate his professionalism.

lucinda tafoya 
Rating:
1.0

I was charged $25 because of an ash and Ash not ashes and Ash and I'm a smoker so because it smelled like smoke really

Barbara Fields 
Rating:
1.0

They rushed us In and out. Noone went over the vehicle with us before or after the rental. I have not received my final bill and it's been 6 hours as of writing this.

Andrew Johnston 
Rating:
5.0

Great service

martin santiago 
Rating:
5.0

Rodney (Manager) and his team are easy to work with!

BRADEY MEYER 
Rating:
5.0

Customer did not leave a comment.

Dalton Winn 
Rating:
4.0

Customer did not leave a comment.

STEPHEN HAMLIN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marc Thurston  |  Overall Experience 
Rating:
5.0

The agent that helped me was excellent and very professional

Mohamed Bah 
Rating:
1.0

Customer did not leave a comment.

Demissew Feleke 
Rating:
5.0

Like always good service and truck was super clean

FRANCISCO GUEVARA 
Rating:
5.0

Customer did not leave a comment.

jesus mora 
Rating:
5.0

Customer did not leave a comment.

JUSTIN BEAVERS  |  First Impressions 
Rating:
1.0

Better customer service.

Katy Isaac 
Rating:
5.0

Customer did not leave a comment.

carlson tan 
Rating:
5.0

We highly recommend this facility. The staff was very professional with each one of our interactions. We rented a storage unit then later needed to return the one way truck rental. Learned more from this facility than we did at the originating facility who rented us the equipment.

Susan Moritz  |  First Impressions 
Rating:
5.0

Everyone was so nice and helpful!!!

LEANN BURSEY  |  Overall Experience 
Rating:
5.0

Not only excellent with the storage but renting the truck to move in and out U-Haul knows that moving is never easy but they help you every step it away makes it a breeze so glad they are around I needed covers for my Mattress and Furniture I needed boxes tape they had it all and if you don't need some of the boxes or even if you haven't opened up the plastic bags you can bring everything back

Eileen McCoy  |  Overall Experience 
Rating:
5.0

This location does a great job with customer service and exceptional cleanliness. Thank you to Rodney and his team

MELISSA JAURE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JeAnne Sowell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Margaret M Cuba  |  Overall Experience 
Rating:
4.0

My only wish was that sometimes I would get caught up in my day to day things and forget about my storage payment,and a little reminder would have been nice so I wouldn't have gotten so for behind. Now I have lost a lot of my memories, along with my sons, and deceased wife's memories. Other than this,the storage place was fine. Have a wonderful day. David Nowell Sr.

DAVID NOWELL  |  Overall Experience 
Rating:
4.0

In the last row near 1229, the lights did not turn on. There was a mess up with checking me out of one unit and into another.

CASSANDRA BENITEZ  |  Overall Experience 
Rating:
3.0

The man couldn't get my reservation correct and didn't give me access to start unloading. Then I was checked out of the wrong unit and it took over 45 minutes to get things corrected from the errors made on uhaul's end. No apologies were given at all.

Cassandra Benitez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cynthia Infante  |  Overall Experience 
Rating:
5.0

Employees were very patient. And helpful considering one was new

Dashawn Randell  |  First Impressions 
Rating:
5.0

Im moving from another uhaul storage facility and this facility is a 100% improvement and worth the additional $20 a month.

Tracy Banks  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ANDREW HANTKE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Amanda Lamar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernadette Kariem  |  Overall Experience 
Rating:
5.0

Great customer service and well maintained. Thank you

Evelyn Hupke  |  Overall Experience 
Rating:
3.0

The assistant manager initially told me no free month was available. I showed her my email offer as well as told her that the Colfax manager had called when I rented my van to ensure a space was available, and it was on speaker phone so I heard Rodney confirm that it was. The assistant manager was adamant, but in the end she gave it to me. More importantly, she is not the best face for U-Haul: she indicated she did not like her job very much and could not wait to find another. She was organized and great with the system, but given all of the good experiences I have had with U-Haul, she was definitely a sour note at the end of a busy moving day.

Denise Lavoie  |  First Impressions 
Rating:
5.0

Everyone there was wonderful.

Rosemarie DelMonte  |  First Impressions 
Rating:
5.0

They have me a refund for the entire month after I removed all my things!

Miguel Oliveras  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIAN SPRINGER  |  Overall Experience 
Rating:
5.0

Charlene Gibson was so professional My apologies if I spelled her name wrong or if that's not the correct name but her last name is Gibson she is absolutely amazing she made me feel like I was the only person in the world she has very good customer service skills and she kept the smile on my face the whole time she's wonderful she deserves a promotion to keep her she is the best

Brian Holmes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexander Harveston  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Randolph Lane  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew McKay  |  First Impressions 
Rating:
4.0

The young lady and the gentleman in the front office was incredibly helpful. Grateful for decent people still in the world

Sara Bongo  |  Online Move In 
Rating:
4.0

Website was very odd and counter intuitive to use but otherwise was ok :)

Sam Tuinier  |  Online Move In 
Rating:
5.0

Rodney did a great job and he will always get my business if I come to Colorado again.

Jordan Maxwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon Baker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Devarius Owens  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nancy Nugent  |  Overall Experience 
Rating:
5.0

Thank you all at this UHaul Store. Everyone was extremely helpful!

KATHERINE DOUGHERTY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebecca Burns  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JAMES MURKIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

troy wickline  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randolph Lane  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ELAINE BRIMAGE  |  First Impressions 
Rating:
5.0

All the employees were very caring, as well as competent. Thanks.

STEPHEN HAMLIN  |  First Impressions 
Rating:
5.0

Great job.

Thomas Faulk  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Althea John  |  First Impressions 
Rating:
5.0

The only negative is how long people were waiting for service. I was there early so it was only a brief wait for me. It was a very long line around 10:30.

Nancy Nugent  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANIELLE WILLIAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher Adams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan Vasquez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BLESSING EGEREGA  |  First Impressions 
Rating:
4.0

Only ran into an issue the first night with the security door. With the access information provided no access was granted called after hours which didn’t provide any assistance stated they will try contacting the facility manager never heard back from anyone

Stacia Madison  |  Overall Experience 
Rating:
5.0

The owner Rodney was awesome and courteous. The assisting staff was the definition of professional and respectful. The facility was clean, units available without a reservation. I’m happy with the overall location of this property and my choices to choose them. Disappointed that the trailer leaked water on my couch when it rained and I have to replace it now. Luckily there’s insurance for that.

Logan Pope  |  First Impressions 
Rating:
2.0

The staff cursed me out for zero reason as I was pulling into the lot. When I spoke to the owner he didn’t seem to give two craps. If I wasn’t in a short timeline I would have moved my belongings from this place. The girl they have working there should be fired

Judson Smith  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Thomas Faulk  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cristian Daskevich  |  Overall Experience 
Rating:
5.0

The only complaint I have is the lady I talked to said, the truck had a quarter of a tank, make sure you bring it back that way. Well,I only had to drive it to public storage down the street and back. The gas needle never move from the time I got it,till the time I brought it back. The lady checking me out said, it had moved 5/8 of a tank now you need to fill it up are give me 60 dollars. Well being disabled, I was hurting so bad I just paid the money. It was much easier. This is the only complaint that I have. M

DAVID NOWELL  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JONATHAN JONES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Marley  |  Overall Experience 
Rating:
5.0

great customer service and place is well maintain...

Julio Armenta  |  Overall Experience 
Rating:
5.0

Wish I could have had 24/7 access. Many times I couldn’t get in to my unit when I needed to after work.

Steven Furdeck  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alyssa Montoya  |  Overall Experience 
Rating:
5.0

I love a family owned business. Perfect and professional

Grey Copeland  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Virlande Bruno  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rafael renwick  |  First Impressions 
Rating:
5.0

I came by at 6:30 and the gentleman that was out there cleaning the trucks took time out to answer my questions and when I returned that day after 7:00 everyone continue to be respectful and answering all my questions I do appreciate their service

Eileen McCoy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Abhinav Sinha  |  First Impressions 
Rating:
3.0

To expensive

Madison Kelley  |  Overall Experience 
Rating:
5.0

All of the staff was nice and helpful. They understood my situation and helped me along the way.

Yvonne Anderson  |  Overall Experience 
Rating:
5.0

Thank you!

JEFF PENN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve Candela Lung  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Marley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angel Greenwood  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOANNA MARRIOTT  |  First Impressions 
Rating:
5.0

The gentleman assisting as well as the manager at the complex listened and were very helpful.

Beverly Scott  |  Online Move In 
Rating:
5.0

Love the staff! They always make you feel like your the only customer in the world and make sure your every need is met. I highly recommend this Uhaul to everyone I know.

Risa Ayala  |  Online Move In 
Rating:
5.0

Mr Davis was very nice and very helpful on a stressful day

Monique Reid  |  First Impressions 
Rating:
5.0

Staff was extremely helpful, even when my reservation wasn't available

Craig Brown  |  Overall Experience 
Rating:
4.0

Great customer service and very attentive.

Evelyn Hupke  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Yanicha Coleman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Madison Kelley  |  First Impressions 
Rating:
5.0

Great people

WING LAM  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Oluwayemisi Shodimu  |  Overall Experience 
Rating:
5.0

It was very good working with this uhaul. Will be using them for all my needs

albert tafoya  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Oluwayemisi Shodimu  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shawndreya Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mianda Erlinde  |  Overall Experience 
Rating:
3.0

I was locked out after hours to many times , unable to get work tools as needed . which is my only complaint. Lock out ....lock out please refund me 20 days?Jesse Cordova

jesse cordova  |  Overall Experience 
Rating:
5.0

Clear directions. Clean facilities

Lynette Byrd  |  Online Move In 
Rating:
5.0

Best staff I have worked with at Uhaul. Very helpful !

JAMES MURKIN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chentel Nunez  |  Overall Experience 
Rating:
3.0

There are still little key features here and there. One example could be he checking in feature. For some reason the system is always checking me out and I have to keep running inside to check in at the unit located inside the facility.

Taylor Alvarez  |  Online Move In 
Rating:
5.0

Would be nice to have extended storage hours, over all great storage. #1372

Angel Zornes  |  Overall Experience 
Rating:
5.0

Very safe and secure! Staff was very helpful and professional!

Irene Wilson  |  Overall Experience 
Rating:
3.0

Everything was great except I don't like the process of taking pictures of my drivers license to upload into the system and a picture of me being taken. I like to keep things private and personal but that process with technology doesn't make me feel safe. That's why I had to give a lower rating.

Amy Woelkers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Todd Doherty  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mashayila Sayers  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Anne Watkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melia yelverton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yanicha Coleman  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tracy Ballou  |  Online Move In 
Rating:
3.0

Access codes didn't work reliably. Staff present before opening were too busy to help and made us wait a half hour to enter. Just an okay experience. Would explore other choices before Uhaul again.

PHILLIP SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janise Gentry  |  First Impressions 
Rating:
5.0

Pretty happy with it, clean and cozy

Joel Osarhiemen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AYNSHET GELAGAY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebecca Burns  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jordan Maxwell  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Marisha Roberts  |  Overall Experience 
Rating:
5.0

The process was great. I like that you supply the lock and I gave a card to access the facility instead of remembering a code

Latania Johnson  |  Online Move In 
Rating:
5.0

Excellent!!

ALLANDA MAYFIELD  |  Overall Experience 
Rating:
5.0

I’ve been living in Colorado for 3 years now, Jessica Baker’s customer service skills are unmatched!! Coming from Las Vegas, the customer service capital of the world, I know what great customer service looks, sounds, and feels like!! I wish there were more Jessica’s in this city/state!! UHAUL, you have yourself a top notch human representing your brand!! I hope you take the best care of Her in all the ways!! At just 20 years old now, This young Woman, she is going to go far in life!!! People of this caliber UHAUL, is extremely rare and hard to find!! Great job running the show on Sunday Jessica!! I loved your team encouragement that you portrayed during my truck and storage rental. Thank you so much for shining your light!!! It made my tough day a better place!! God Bless you Girl!! Love, Jenny Kamstra

JENNY MARIE KAMSTRA  |  First Impressions 
Rating:
5.0

Desk staff was super friendly and joking. Really appreciated the easy atmosphere they provided. Very clean facility. Great security system and access to my unit. It was raining when I moved in and having an indoor area to unload the truck was awesome. Unlike some storage facilities, they have many points of entry, so even if your unit is deep in the facility, it’s not too far of a walk to get loaded. Great pricing too! And no homeless folks living in the units like my last place had!

Samantha Birnberg  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

veronica ward  |  First Impressions 
Rating:
5.0

The staff was great and went above and beyond.

Marisha Roberts  |  First Impressions 
Rating:
2.0

I rented a unit in the same transaction as my truck which was convenient. Got to facility and didn't know how to get in. Called uhaul again this time to find out I can't get in after hours without doing the "buy it now" through storage facility website. Did this, got keypad code through text. Entered it at door, door opened, went in, alarm went off. Did this 2 times not understanding why. 15 minutes later received email telling me I need to enter it at 2 different keypads, neither of which are named on the wall what the email calls it. Finally figured it out. The exit door says to alarm your unit upon exit. I have no idea what this means or how to do it. Looked through all.of my emails and signs on wall, but didn't see anything. Would suggest some more clear signage on your walls that match emIl communication.

LETICIA COLE  |  Online Move In 
Rating:
5.0

Fast and easy

Yuditt Yanez  |  Online Move In 
Rating:
3.0

The facility is very nice. My room is very convenient. I appreciate free service. The staff could have been a bit more helpful. There were several distractions that other employees were doing, causing a delay in me getting settled. I felt the rep should have told peers to wait until the customer was done being served. The peers need training so they can stand on their own instead of bombarding the other rep. Overall, it was an ok experience.

Lue Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Crystal Bybee  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Bobbie Padjen  |  First Impressions 
Rating:
5.0

Thanks

MAHMOUD BENNASER  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

charlotte epperson  |  First Impressions 
Rating:
5.0

Jerry was professional, friendly, helpful and proactive. He helped me with the truck, tow and storage. The cashier that waited on me was professional, nice, friendly, just fabulous customer service skills. She provided me with all the information I needed on the storage unit after realizing I needed a bigger unit which she upgraded for me and even offered to show me where it was. Great team! I liked the way they interacted with each other. Great team work.

Ilona Mulinge  |  Online Move In 
Rating:
5.0

Excellent service all in all! The staff went above and beyond to ensure the storage is secure.

Yousif Alnajrani  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JT Hoggins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Norma Vallett  |  First Impressions 
No reviews have been submitted for this location.

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