Customer Reviews for U-Haul Moving & Storage of Houghton

1,202 reviews

46705 State Hwy M26   Atlantic Mine, MI 49905

(906) 523-2534

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Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(906) 523-2534

46705 State Hwy M26
Atlantic Mine, MI 49905

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

All the staffs are just very very kind

Shua Shingetsu  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Evelyn Furman 
Rating:
5.0

Customer did not leave a comment.

Tom Katalin  |  Overall Experience 
Rating:
5.0

Great job

DARREL HATCHER  |  Overall Experience 
Rating:
5.0

In and out quickly, no problems, friendly.

Horace Deyampert 
Rating:
5.0

Customer did not leave a comment.

Daniel Fraki 
Rating:
5.0

Customer did not leave a comment.

Kyia Anderson 
Rating:
4.0

Truck was not swept out, week before the trailer wasn’t swept out.

SCOTT LAURN 
Rating:
5.0

Always impressed with the courtesy and helpfulness of the staff at UHaul in Atlantic Mine, MI! Thank you so much.

Heather Boyd 
Rating:
5.0

The staff members are friendly and helpful!

lisa wallace  |  First Impressions 
Rating:
5.0

Everyone was great! Friendly, helpful, and efficient. Thanks :)

Solona Skubick 
Rating:
5.0

Customer did not leave a comment.

JOSHUA ROYS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSHUA ROYS 
Rating:
5.0

Customer did not leave a comment.

Junhong Min  |  First Impressions 
Rating:
5.0

Wonderful service

bettina gregor 
Rating:
5.0

Customer did not leave a comment.

Lisa Horsch  |  First Impressions 
Rating:
5.0

Nothing... my experience was at U-Haul Moving & Storage of Houghton was perfect. The staff were super friendly and extraordinarily helpful. When I arrived to pick up my trailer, they had it all cleaned off and ready to go despite it being the middle of a multi-day snowstorm. The trailer had pulled around right by the front office and the staff even hooked it up to my vehicle for me. Highly recommend this location for your UHaul needs!

Travis Novitsky 
Rating:
5.0

The team at U-Haul in Atlantic Mine did a great job helping me with my U-Boxes despite difficult winter weather conditions. They were happy to help and able to be flexible with my timeframes for picking up and returning the trailers. They went above and beyond to ensure the safety of the equipment and made my move as seemless as possible given the challenging conditions. Thank you!

David Miller 
Rating:
4.0

Customer did not leave a comment.

SCOTT LAURN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WALDO JOHN FRANKENSTEIN 
Rating:
5.0

Didn’t realize the box door was lock and didn’t know the combination. A slight delay being able to pack the truck until I could get through to the office for the combination.

william strohfthein 
Rating:
5.0

Customer did not leave a comment.

Caryn Turrel  |  Overall Experience 
Rating:
5.0

Very helpful and polite! They were very accommodating!

Michael Hicks 
Rating:
5.0

Luke was extremely helpful!

Peggy Groeneveld 
Rating:
5.0

Customer did not leave a comment.

Tad Hylkema 
Rating:
5.0

Customer did not leave a comment.

darren kinnunen 
Rating:
5.0

Customer did not leave a comment.

Zachary Clemens 
Rating:
5.0

Customer did not leave a comment.

John Ryynanen 
Rating:
5.0

Customer did not leave a comment.

DAVE COUNTS 
Rating:
5.0

Customer did not leave a comment.

Joe Michaels 
Rating:
5.0

My experience was the best it could be. Leanne and Jolene were wonderful to work with. They made everything so smooth.

Tom Bowles 
Rating:
4.0

Forgot to open trailer. Filthy dieting had to spray soap and water and brush out before use and dry before use

kim Stoker 
Rating:
5.0

Thanks guys!

Chris Woodry 
Rating:
5.0

They were very helpful.

bill hauswirth 
Rating:
5.0

Aage is amazing!!! What a helpful and kind person, if it weren't for him, I would have not rented from U-haul for this trip.

Kristin King 
Rating:
5.0

Customer did not leave a comment.

Lamont Adkins 
Rating:
5.0

Great service & equipment at this location. Staff very helpful and pleasant. Highly recommend!!

Cynthia Lysne 
Rating:
5.0

staff was awesome, will use again.

Robert Wahmhoff 
Rating:
5.0

We had a great experience. The staff was friendly and we were in and out quickly.

Matthew Walters 
Rating:
5.0

My only problem, was needing to pick up and drop offAafter hours. The Mobile App was having problems and wouldn't complete transaction. I had to to sit and wait 2 hours for the storefront to open. I then rushed to get everything done, so I could bring Truck back during regular hours. 4 out of 5 times I've used the Mobile App I've had issues, other than this time it's resolved itself. It was a hassle but I put up with it. after this issue I won't use it again, it cost me a great deal of time and mental stability. But the folks at this location have always been Top Notch

ERNEST CRAIG JARMAN 
Rating:
5.0

Customer did not leave a comment.

Ken Berry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

william walker 
Rating:
5.0

Met me at the door, unhitched and moved the trailer - all I had to do was get a receipt and drive away.

Ronald Kamm 
Rating:
5.0

Customer did not leave a comment.

Julianne Nerg 
Rating:
5.0

These guys are really organized. They make it easy to drop off a trailer.

David Krings 
Rating:
5.0

Staff was very friendly and helpful.

thomas snow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hellen Mcclannahan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

michael hendricks 
Rating:
5.0

Great customer service

Jon Jacobson 
Rating:
5.0

Very friendly staffs. Probably the kindest Uhaul staffs I’ve ever worked with. Everyone was helpful and welcoming. Very positive experience and I really appreciate it

Shua Shingetsu  |  Online Move In 
Rating:
5.0

I continue to go out of my way to use this location. I drive 20 miles, going past 3 or 4 other Uhaul rental locations to visit this location. The main reason is the personal service I get from every employee at this location. Thank You Uhaul!

ERNEST CRAIG JARMAN 
Rating:
5.0

This is where we have a storage unit...people here are always very nice and friendly....great service!

Carrie Eckerberg 
Rating:
5.0

Great staff

Joseph Tormala 
Rating:
5.0

Staff were pleasant, fun, and helpful. It was a real pleasure to rent from this location.

James Mertens 
Rating:
4.0

Customer did not leave a comment.

bill hauswirth  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

scott monette 
Rating:
5.0

LeAnne was outstanding with all communications with me, she was extraordinarily helpful. I have a much improved opinion of Uhaul because of this last rental experience, the phone agent who set up the rental was great, the Charlevoix service was great, and Atlantic Mine help was great!

jerry younce 
Rating:
4.0

Customer did not leave a comment.

bill hauswirth 
Rating:
5.0

Staff was friendly and helpful. No problems at all.

James Davis  |  Overall Experience 
Rating:
4.0

Customer service was great. Super easy to arrange and pick up/drop off times were excellent. Truck has been smoked in a lot (smell) and the rear drivers side tire had low air pressure when we picked it up.

Conner Sprague 
Rating:
5.0

Customer did not leave a comment.

Xiaolei Jiang 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Mundell  |  Overall Experience 
Rating:
5.0

It was not clear if the truck came loaded with gas or not.

lorrie gunn 
Rating:
5.0

It was great. The only thing we noticed was when it was time to fill up the gas tank, the fuel gauge doesn't say which side of the truck has the gas cap like almost every car has. Might be nice to put a sticker on the dash that says it is on the passenger side. It will save somebody some hassle.

David Krings 
Rating:
5.0

The attendant was available at opening hours and had me drop off in minutes. He even unhooked the trailer and stored it by hand.

Jeffrey Gaertner 
Rating:
5.0

Wow! Quick and friendly check in/out. Makes getting a trailer so easy!!

JOHN ERICKSON 
Rating:
4.0

This location needs better intake roadway to drop off. It is a very uneven and pot hole area. There isn’t very much room. People were nice and location is great. Just need to work on the drop off and pick up intake and outtake roadway. Would also like a discount for early return. Thank you.

Terra Walters 
Rating:
4.0

Tried to do the self check in for returning the trailer in the UHaul App, but the app has some bugs that need to be addressed. Took my pics of the trailer, but could not get back to that step in the app.

Robert Yarger 
Rating:
5.0

I don't think you have to do anything. Everyone was very friendly and helpful and had helpful information to make the experience very easy !!!

JERRY CRAYCRAFT 
Rating:
5.0

Customer did not leave a comment.

Toby Booker 
Rating:
5.0

Customer did not leave a comment.

ERNEST CRAIG JARMAN 
Rating:
5.0

Customer did not leave a comment.

Paul Makela 
Rating:
5.0

Customer did not leave a comment.

Jacob Wysko 
Rating:
5.0

Customer did not leave a comment.

Nathaniel Hansen 
Rating:
4.0

Roll-up door was hard to open/lock. Door looks like it might be out of alignment. The door Just looked worn out, but will work for my purposes.

Gene Filipowicz  |  Online Move In 
Rating:
5.0

Just keep your friendly and professional manner.

Lance Optenberg 
Rating:
5.0

Customer did not leave a comment.

Clay Cotey 
Rating:
5.0

The staff is more than friendly and helpful with our move with making appropriate recommendations as to the size of the unit that we now have.

Lance Optenberg  |  First Impressions 
Rating:
4.0

Credited me 50$. Also helped by adding moving blankets to my order.

COLLEEN HARRIS 
Rating:
4.0

Customer did not leave a comment.

Rhonda Faria  |  Overall Experience 
Rating:
5.0

When dropping off the trailer we called to let them know we were going to be 5 min late. The man working there was very nice and I was very apologetic. He was very professional and waited for us to arrive. Thank you.

James Cocke 
Rating:
4.0

I feel the price increases will make it difficult for lower income individuals. For the space it's still comparable for larger cities but not for smaller communities.

Brian Foreman  |  Overall Experience 
Rating:
5.0

Used this location many times. Always a good experience.

Kenneth Farrish 
Rating:
5.0

Customer did not leave a comment.

Richard L Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Ludwig 
Rating:
5.0

Customer did not leave a comment.

Lynne Sackrider 
Rating:
5.0

Very informative and accommodating

Gretchen Voltz  |  First Impressions 
Rating:
5.0

fast pick up and drop off; reasonable rate. Thanks

William Miller 
Rating:
5.0

The young man at the desk was so helpful when my life and rested shot. He sprayed it with a lubricant in used pliers to open my unit for me. I could not have done it without him.

marcelaine lewis  |  Overall Experience 
Rating:
5.0

Everything was great and uneventful.

Ernest Jarman 
Rating:
5.0

Customer did not leave a comment.

Grace Perkowitz 
Rating:
5.0

Customer did not leave a comment.

Chuck Rautio 
Rating:
5.0

Customer did not leave a comment.

Shane Kleiman 
Rating:
5.0

Very helpful. We had damage to the trailer lower hinge and they evaluated it quickly, and it was covered by the insurance and all good. I would suggest to all to buy the trailer insurance. I am super careful and when moving things just happen that normally would not.

JOHN ERICKSON 
Rating:
5.0

Only room for improvement would be to grade gravel drives and improve traffic flow in front of office.

William Kennedy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Milas 
Rating:
5.0

Customer did not leave a comment.

Stephen Pummill 
Rating:
5.0

Customer did not leave a comment.

Mya Frantti 
Rating:
5.0

Staff was very prompt, helpful, and friendly. Great experience.

Amber Pakkala 
Rating:
5.0

Great. Super straight forward pickup aside from the dolly. Maybe better instructions on that letting us know to go inside, we just assumed it was already in the back of the truck as we were doing pickup during non business hours

Jeremy Tormala 
Rating:
5.0

Have the gas tank in the truck filled to full, when picked up. My truck's gas tank was only half-full and it's difficult to bring a truck back with a half-full tank.

Edwin Etter 
Rating:
3.0

Customer did not leave a comment.

Frank Anderson 
Rating:
5.0

Customer did not leave a comment.

Deborah Bossenberger  |  Overall Experience 
Rating:
5.0

When I tried to do the return online it wouldn't work. That was frustrating.

Heather Chaney 
Rating:
5.0

Customer did not leave a comment.

Michelle MAES 
Rating:
5.0

Excellent service and staff!

Richard Raffaelli 
Rating:
5.0

Customer did not leave a comment.

LELAND DE FALLA 
Rating:
5.0

Customer did not leave a comment.

Douglas Hamar 
Rating:
5.0

Customer did not leave a comment.

Tracy Ouellette 
Rating:
5.0

The manager and staff were so incredibly helpful and nice! I have rented a lot of Uhaul products in my life and this was easily the BEST experience I have EVER had!

James VanZwol 
Rating:
5.0

Great staff, friendly, quick and thorough transaction

James Armstrong 
Rating:
5.0

Customer did not leave a comment.

marchia bush 
Rating:
5.0

Customer did not leave a comment.

Jacquelyn Lahnanen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Zei 
Rating:
5.0

Customer did not leave a comment.

ty pennala  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jared Ottman 
Rating:
5.0

Customer did not leave a comment.

David Goodman 
Rating:
5.0

Nothing, everything went fine

Neil Olive 
Rating:
2.0

It shouldn’t be hard for corporate to manage the movement of vehicles to nearby locations where people need them. Luckily I only had to travel 5 miles away this time instead of 90. Still never had a good experience with this company, and to be clear this criticism is more of Uhaul as a whole than any of the singular locations.

Jace Lutey 
Rating:
5.0

Customer did not leave a comment.

RYAN SULLIVAN 
Rating:
5.0

Location had to switch out original trailer due to flat. Obtained replacement quickly and we were on our way.

JONATHAN WHITE 
Rating:
5.0

Customer did not leave a comment.

Matthew Cronin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Binigno Aguirre  |  Overall Experience 
Rating:
5.0

Quick, easy, helpful in every way service

Chris Abramson 
Rating:
5.0

Customer did not leave a comment.

Audra Tormala  |  Overall Experience 
Rating:
1.0

Very rude workers ..and had a drop off within 3 miles yet and to drive 45!!! And charged for it..very rude pick up and drop off workers!!

Heather Brunk 
Rating:
5.0

Only problem was we got the wrong lockbox code, which was easily resolved.

Justin Shananaquet 
Rating:
5.0

Customer did not leave a comment.

MARIAH ROSE MELLENDORF 
Rating:
4.0

Easy and quick pickup and return, preregistered online before pickup.

Brian Fettig 
Rating:
5.0

Customer did not leave a comment.

William Quinlan 
Rating:
5.0

Renting a unit right next to the office ment vehicles were often parked in front of my unit. For the nature of what I had stored this was not an issue but I would have preferred to have better access.

ken trelfa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ward Helakoski  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Autumn Maher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Fitch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christoper Yoohs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard L Williams  |  Online Move In 
Rating:
5.0

The manager there is very professional and takes this seriously and it shows. Tip top shape -everything!

renee oneill  |  First Impressions 
Rating:
5.0

Had very good customer PR while I rented from them and very helpful staff!

Eric Makkonen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Learmont  |  Overall Experience 
Rating:
5.0

Thank You Leiann and Crew!!! You don't know how big of a help you guy's were. Storage unit was very well kept and doors closed up tightly.

Wayne Campeau  |  Overall Experience 
Rating:
1.0

We're not happy with it at all.. kept double locking us out..

paul Paavola  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Eric Kniess  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aaron Kilpela  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

quallier boley  |  Overall Experience 
Rating:
5.0

Derek was great help

John Juntunen  |  First Impressions 
Rating:
4.0

Thanks

Dale Larson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KEITH JUSTICE  |  Overall Experience 
Rating:
3.0

My biggest issue was after paying a years worth of storage they didn’t prorate the final month of use so I paid for nearly a full month of non use. There were times when snow removal plowed big mounds of snow in front of my doors making access a problem

David Vondoloski  |  Overall Experience 
Rating:
5.0

Staff was extremely polite and helpful.

Daniel Coponen 111  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOYCE KINNUNEN  |  Overall Experience 
Rating:
3.0

Only average because I been sick in the hospital and was ran over by a vehicle couldn't work to pay up to date on my bill kinda ignorant about it I'm missing lots of stuff out of my unit yes I was able to settle for 50 dollars but my dad past away left me few things it was missing but nobody seems to know we're it went or will give me answers Jesse Schutz 1-906-275-9379 feel free to call me

Jesse Schutz  |  Overall Experience 
Rating:
5.0

Thank you so much for working with us from 9 hours away. We just needed the unit for a short time to store college dorm items Until the next move. The Atlantic Mine staff was great to work With! Thank you!!

Cheryl Clancy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kirk Johnson  |  First Impressions 
Rating:
5.0

Great experience each time I use Atlantic mine, mi. The only thing that bugs me is I paid for storage on 3/27 & moved out 4/2. I paid for the whole month, but get 0 back. Storage should b pro rated when you give notice that u r moving out …

Tiffany Piner  |  Overall Experience 
Rating:
5.0

Great.

Aaron Kruzel  |  First Impressions 
Rating:
4.0

move-out date was a month earlier, after notification to u-haul was made.

craig perterson  |  Overall Experience 
Rating:
4.0

Everyone was always friendly and helpful.

Beth Baker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rachel DePuydt  |  Overall Experience 
Rating:
5.0

All of the 6 or so workers I encountered in the past year at the Atlantic Mine Uhaul were nice, competent and did their jobs well. They've done well hiring good people and keep their units well plowed out even in middle of U.P. winters.

DAVID KILPELA  |  Overall Experience 
Rating:
5.0

The customer service at the Atlantic Mine branch is excellent. The manager and the employees I worked with were so helpful and polite.

michael blanco  |  First Impressions 
Rating:
5.0

The staff were incredibly helpful and great to work with.

GORDON PARKER  |  Overall Experience 
Rating:
3.0

Bill's were sent with barely any time to get them there on time. For many people who receive social security the majority do not get paid on the 3rd of each month, as a result of this I was charged several late fees.

Mary Jo Kilpela  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rex nichola  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Virginia Cole  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOYCE KINNUNEN  |  First Impressions 
Rating:
5.0

Great job Great people

DARREL HATCHER  |  Overall Experience 
Rating:
5.0

Great job

DARREL HATCHER  |  Overall Experience 
Rating:
5.0

Excellent moving experience Thank you sooo much for all of your patience & assistance 😁

Tiffany Piner  |  First Impressions 
Rating:
5.0

All the staff were extremely helpful

THOMAS ALLEN WILLIAMS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

WILLIAM JAMES SPROULE  |  Overall Experience 
Rating:
3.0

Moving in and of itself can be stressful and sometimes a frustrating experience. In many instances we are in a hurry as we only have a small window of time to bring or retrieve items from the storage unit. Unfortunately, on more than half of my trips to the facility, I had to ask the employee to move their vehicle as it was parked in front of my unit. In some cases the employee was working with another customer which added to my wait time. I asked that the staff be advised to not park in front of my unit which helped for only a short time. Please have the employees park in an area that will not impact access to the units. It will be appreciated by future renters. Thank you -

mike johnson  |  Overall Experience 
Rating:
5.0

Thanks

Dale Larson  |  First Impressions 
Rating:
2.0

Storage unit leaked. Items were damaged.

Cathy Hill  |  Overall Experience 
Rating:
5.0

Great job

DARREL HATCHER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cameron Buscher  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dayton Golden  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Janel Maijla  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joyce Tapani  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Laura Bonen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Geeta kawatra  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sue Usitalo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina Old  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM JAMES SPROULE  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Frank Honkala  |  Overall Experience 
Rating:
4.0

The staff was unbelievably helpful at all times. They went out of their way to help me. The only drawback about my experience was with pieces of broken glass near the door to the unit, and the storage garage door was difficult to use at time. In regard to the door, I was helped with it by staff. Regarding the glass, I never brought it to their attention.

Brenda Nowak  |  Overall Experience 
Rating:
5.0

LeAnn and her crew were extremely helpful & courteous. I greatly appreciated their excellent service!

Debra A Hansen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HEATHER DAWN COMSTOCK  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Gina Sague  |  Overall Experience 
Rating:
5.0

Staff went above and beyond in all ways. I would recommend this uhaul to anyone needing a truck or storage space. Nice people.

Christine Calderwood  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joe burcar  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TODD ASHLEY  |  Overall Experience 
Rating:
5.0

I was looking to switch locations so checked back they had a opening very smooth switch the Atlantic Mine office very helpful !

RICK HAMMERSTORM  |  Overall Experience 
Rating:
5.0

It was great to be able to store furniture, books, household and personal goods in a climate controlled environment. No mold or musty odors. Secure. Accessible when needed. Couldn't ask for more.

Applewood Ranch  |  Overall Experience 
Rating:
4.0

Move out instructions could be more clear but Tyler was very helpful when it came to moving out

Jacob Mehelich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mike johnson  |  First Impressions 
Rating:
5.0

Everyone at the facility were great

Vernon Layne  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amysue Bruce  |  Overall Experience 
Rating:
5.0

Thanks to everyone, and especially Dave, who stopped by to help us while we were trying to start our car that had been stored with you. When we need to store vehicles again we'll definitely want to go with UHaul.

cindy PERKINS  |  Overall Experience 
Rating:
5.0

No problems Staff contacted me when a unit became available.

thomas snow  |  First Impressions 
Rating:
5.0

Office staff was super friendly and helpful.

Patricia Thomas  |  First Impressions 
Rating:
5.0

Great place..answered phone themselves..no robots..really helpful

Susanna Peters  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLIFFORD DURANT  |  Overall Experience 
Rating:
5.0

Great Job

DARREL HATCHER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT MIKESCH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesse Schutz  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

bernard larson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL BELLMORE  |  Overall Experience 
Rating:
5.0

Great service, as always

Craig Jarman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bernard larson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

George Siegfried  |  Overall Experience 
Rating:
5.0

Great service very friendly.

DARREL HATCHER  |  First Impressions 
Rating:
5.0

When my husband passed and I needed to access and clean out the unit, the manager and staff went out of their way to help. Their understanding and assistance were deeply appreciated.

Rod Olson  |  Overall Experience 
Rating:
4.0

Good

Bruce Dickie  |  First Impressions 
Rating:
5.0

The staff was very nice and quick as to getting our storage unit. Storage unit was clean and they gave us a lock to lock the storage unit up with. I would recommend this place.

mary shalifoe  |  First Impressions 
Rating:
5.0

Leann always thinks of the customer first and she is very easy to work with!!

Tim Krueger  |  First Impressions 
Rating:
5.0

Great experience, only left because I needed a company that allows car storage.

Anastasia Eagle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

amanda soler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID WILLIAM HECKEL  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

jasus Analco  |  Overall Experience 
Rating:
5.0

Luke was awesome to work with and got me set up with a storage unit quickly and was very informative of the options available to me. Thanks again! ~Mike R

Michael Robinson  |  First Impressions 
Rating:
5.0

Leiann was very personable, helpful and knowledgeable and has a sense of humor as well. She is the best! UHaul should be proud to have her on their team. The entire process of registering for a storage unit was seamless and quick. I have used UHaul vehicles and trailers over the years and have always been satisfied. My new location for moving and storage will be Houghton UHaul Moving and Storage. Thank you!

larry gasperich  |  First Impressions 
Rating:
2.0

Someone leaked out my moving date info and where I was going. I was in a bad relationship and I didn’t want him to find out any info. He did and I had to get the police involved. I will NEVER do business with You’s again

Janie Luttinen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Learmont  |  First Impressions 
Rating:
4.0

I did call to set it up but then went to the business directly the next day. Apparently, the person I talked to on the phone did not save my reservation. I had very good customer service and got everything arranged at the business.

Lourie Maki  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ethan hammond  |  Overall Experience 
Rating:
4.0

Experience was good, however I was charged on June 1 for the unit 11HI which I have already vacated. Next payment was supposed to be for new unit 20QE and scheduled for July 1. Tried calling a couple of times but either no answer or get cut off.

Bob Miller  |  Overall Experience 
Rating:
5.0

Staff was amazing and super helpful

Eric Zadorecky  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tracy Immonen  |  Online Move In 
Rating:
1.0

Water damage to over half of our unit. Due to lack of Winter maintenance. Was told there was nothing they could do about it.

Brandon Mannikko  |  Overall Experience 
Rating:
5.0

Very helpful staff.

gail wahener - frank  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mark korkko  |  Overall Experience 
Rating:
5.0

We dealt directly with Team Member Jolena Benson, she was great, answered our questions and was very professional. General Manager Leiann Milison was in the office and contributed to our conversation without being overbearing. As a business owner I want to commend Uhaul on this team

Craig Jarman  |  First Impressions 
Rating:
5.0

Very helpful and very courteous

CLIFFORD DURANT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diana whiting  |  First Impressions 
Rating:
5.0

happy

james edwards  |  Overall Experience 
Rating:
5.0

Great service

steve GUERRERO  |  Overall Experience 
Rating:
5.0

Great support and customer service p

steve GUERRERO  |  First Impressions 
Rating:
5.0

Amazing experience. Sandie offered the most presten customer service with me. She answered all my questions. Just overall amazing. Highly recommended!!!

Jasmine Kunishige  |  First Impressions 
Rating:
5.0

clean, available, secure, staff friendly and helpful

Toivo Salo  |  Overall Experience 
Rating:
5.0

Friendly and helpful staff. Highly recommended!

Anthony Bertucci  |  Overall Experience 
Rating:
5.0

👍

KRIS WRIGHT  |  Overall Experience 
Rating:
5.0

Very easy to load and unload our thing staff was very nice and helpful

NICHOLE MCKELLAR  |  Overall Experience 
Rating:
5.0

Appreciated the friendly prompt service. Ease of use and one free month of storage! Thank you Leanne!

ruth maki  |  First Impressions 
Rating:
4.0

NA

James Wood  |  Overall Experience 
Rating:
4.0

Well maintained and well lit

PAUL ABRAHAMS  |  Overall Experience 
Rating:
5.0

outstanding personnel in Jolene and Lisa

James Pintar  |  Overall Experience 
Rating:
5.0

Every one was helpful & friendly . Thank you

Silvia Camps  |  Overall Experience 
Rating:
1.0

Several storage units had damage from water spring 2019. I only used the unit for 9 months, long enough for severe damage to irreplaceable items. Renters insurance will not cover. Black mold too.

Jennifer Bukovich  |  Overall Experience 
Rating:
4.0

Thanks

nancy smith  |  Overall Experience 
Rating:
1.0

Standing water in the unit damaged many items. Said I needed to take the extra insurance to be eligible for replacement but insurance DOES NOT cover water damage. Will never use Uhaul for anything aga

Amy Tesorero  |  Overall Experience 
Rating:
5.0

Leiann's service was efficient, courteous, and she went out of her way to be sure that we had everything the way we wanted. Couldn't ask for more.

Applewood Ranch  |  First Impressions 
Rating:
5.0

Excellent experience Gave me a courtesy call ahead of check in date offering to check me in over the phone ahead of the rush of move out weekend at MTU. Move out went exactly like I was told

Michael Watson  |  Overall Experience 
Rating:
5.0

Always friendly staff that is willing to help you. I have had no problems.

TODD ASHLEY  |  Overall Experience 
Rating:
5.0

The staff was so helpful and had everything we needed. Very kind as well. Always gave a welcoming greeting when we walked in.

Tim Krueger  |  First Impressions 
Rating:
5.0

What a great team. Professional and courteous, would definitely use them again.

Larry Netzler  |  First Impressions 
Rating:
5.0

I was taken care of right away when I walked in. Friendly staff, highly recommend.

andrea rezabek  |  First Impressions 
Rating:
5.0

U-Haul staff was friendly and very helpful.

mark korkko  |  First Impressions 
Rating:
5.0

Service was excellent, very helpful.

Charles ETAPA  |  First Impressions 
Rating:
5.0

Wonderful transaction

Stephanie Wolfe  |  Overall Experience 
Rating:
5.0

Everything was great

Stephanie Wolfe  |  Overall Experience 
Rating:
5.0

These guys are awesome! no hassle, super easy to work with. Wish all companies were like this. GREAT JOB!!!

todd bourdage  |  Overall Experience 
Rating:
5.0

Please have them plow snow more often.

Jake Monton  |  Overall Experience 
Rating:
4.0

This unit was rented for just less than 6 years. The association with the employees by this party was every thing I would have expected. Thank you again. Doug

Doug Hembroff  |  Overall Experience 
Rating:
5.0

Awesome.

Lisa Kovalainen  |  Overall Experience 
Rating:
5.0

Great staff, great experience. I was not there over a winter so cannot comment on snow removal but would bet it is in line with the rest of the quality. Wes

Wes Fogle  |  Overall Experience 
Rating:
5.0

The guy who registers us was very nice and helpful. The storage unit was well priced for the size it is. Thank you!

Lisa Kovalainen  |  First Impressions 
Rating:
5.0

Good job folks

ken vrana  |  Overall Experience 
Rating:
5.0

I moved out on 11/30/18. The staff have been excellent in the 3.5 years that we’ve had units at the Atlantic Mine location. I always recommend them.

STEPHANIE COOK  |  Overall Experience 
Rating:
5.0

Fantastic staff and customer service..

Monica Griffin  |  Overall Experience 
Rating:
5.0

Great experience. Nothing else to add.

Patrick Verville  |  Reservation 
Rating:
5.0

All great!

richard vendinski  |  Overall Experience 
Rating:
4.0

The unit was damp and some of our stuff was moldy. When we changed units to a dryer one the office didn't cancel our old unit and we were changed for 3 months rent.

dick stuffle  |  Overall Experience 
Rating:
4.0

above covers everything

Stephen Drake  |  Overall Experience 
Rating:
5.0

Great experience. Staff very friendly and eager to help.

Ryan Nummerdor  |  Overall Experience 
Rating:
5.0

Awesome!

john block  |  Overall Experience 
Rating:
5.0

There was water on floor but the provided a pallet to place items on.

Kristine Debaeke  |  Overall Experience 
Rating:
5.0

easy access and clean

SUZANNE ROMANO  |  Overall Experience 
Rating:
3.0

I got another lien letter. Please close this account.

Cari larsen  |  Overall Experience 
Rating:
5.0

What can be said, Facility was very clean and the staff went above and beyond to help me out. The staff should be commended for their great job.

Pete Deluca  |  Overall Experience 
Rating:
5.0

I was very satisfied with my experience...

JAMES MAIERLE  |  Overall Experience 
Rating:
4.0

Clean unit, but there are cheaper options in town. Winter was a problem because they do not keep doors clear of ice, so had to chop my way to the door.

Bonnie Horn  |  Overall Experience 
Rating:
3.0

None

Robert Hukkanen  |  Overall Experience 
Rating:
5.0

No issues, everything went exactly as I was told. Excellent experience and I would definitely use this facility again if the need arose.

mike watson  |  Overall Experience 
No reviews have been submitted for this location.

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