Customer Reviews for U-Haul Moving & Storage Of Hefner

1,616 reviews

421 W Hefner Rd   Oklahoma City, OK 73114
(2 Blks W Of Broadway Ext, East of Railroad tracks)

(405) 755-0406

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(405) 755-0406

421 W Hefner Rd
Oklahoma City, OK 73114
(2 Blks W Of Broadway Ext, East of Railroad tracks)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Bailey McKay 
Rating:
5.0

The office staff is awesome

CORAL DEATON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

patricia stinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAQUETTA CAROLINA 
Rating:
5.0

Customer did not leave a comment.

Ronda Comstock  |  First Impressions 
Rating:
5.0

Nothing. Everything was great ! Thank you!

Christopher Whitfield 
Rating:
5.0

Everyone who works at this facility is absolutely amazing. I’d highly recommend them to anyone.

ashley jeffery  |  Overall Experience 
Rating:
3.0

I’ve never experienced a bad experience until this time , the lady either didn’t know what she was doing or talking about because I swiped my card and different card multiple times like 5 to 6 times and if she would have took her time and made sure of her information that would’ve not had to occur. It was in human and started to feel like she was deliberately doin this also after returning my keys I’ve yet to receive an email with updated information on my actual charges. Which I usually receive an email within 24hrs but I still haven’t received anything and that’s very concerning.

SHAMeka JONES 
Rating:
4.0

I really appreciate that Myra went out of her way to ensure that I got a truck. I went online to reserve a10-ft truck, but there was not one available when I arrived. Myra made sure that I got the equipment I needed and was really helpful. I will return next time I need a truck.

Thomas Gray 
Rating:
4.0

Customer service was great!

Tanya Madkins 
Rating:
1.0

She never explained the rules to me

Eric Rogers 
Rating:
5.0

Customer did not leave a comment.

Victor Fourman 
Rating:
5.0

Customer did not leave a comment.

Kimberly Jackson 
Rating:
5.0

Overall service satisfied. Check maintenance. Truck stopped on me

DONALD RILEY 
Rating:
5.0

The service was great and equipment clean. Thanks

tresor babule 
Rating:
5.0

Customer did not leave a comment.

Jonathan Whitmire 
Rating:
5.0

Customer did not leave a comment.

Gerald Maxwell  |  First Impressions 
Rating:
5.0

Myra was great! Very friendly and answered all of our questions.

Christine Sents 
Rating:
4.0

I can't remember the older ladies name but she worked the 7am shift today 3-2-24 she was very nice and got me in and out

Jazmin Williams 
Rating:
5.0

The best Uhaul in Oklahoma City and the only one I go to

Vinita Turner 
Rating:
5.0

Customer did not leave a comment.

Layne Goetzinger 
Rating:
5.0

Customer did not leave a comment.

Andre Caldwell 
Rating:
5.0

Customer did not leave a comment.

Gerald Daniels 
Rating:
5.0

Customer did not leave a comment.

emil Barnett 
Rating:
5.0

Customer did not leave a comment.

Shylha Mcgee 
Rating:
4.0

Customer did not leave a comment.

LaNisha Overstreet  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victor Fourman 
Rating:
5.0

Customer did not leave a comment.

Rosie Bruner  |  First Impressions 
Rating:
4.0

The Front desk Lady was really helpful.

Keaido Coulter 
Rating:
3.0

The U-Haul was great and clean! Loved the vehicle. The U-Haul rentable boxes were each dirty and had to be cleaned before we could use them. I loved the convenience of the boxes, but I’m not sure I would recommend them based on them all needing to be cleaned before use. Trucks I would absolutely recommend! Loved the staff members I worked with!

Justin Ballou 
Rating:
5.0

Myra is the best

Victor Fourman 
Rating:
5.0

Customer did not leave a comment.

terrell lovee 
Rating:
4.0

Always keeping a happy face in the place!! also leaving a lasting impression with every customers. Thank you! God’s blessings to you all.

Larzenda barner 
Rating:
5.0

Customer did not leave a comment.

LaToya Greene  |  First Impressions 
Rating:
4.0

It was very nice and you have two ladies that were just excellent with their communication and very friendly

Karen Cobb  |  Overall Experience 
Rating:
5.0

Love this location. The manager is the best I’ve ever dealt with and I won’t go to any other location unless I have no choice.

Mckenzie Milligan 
Rating:
5.0

Myra was a great help

michael vanlear 
Rating:
5.0

Customer did not leave a comment.

Bryon Fitzwater 
Rating:
5.0

Customer did not leave a comment.

JEFFREY DOWDY 
Rating:
5.0

Customer did not leave a comment.

ROBERT SUMMERS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victor Fourman 
Rating:
5.0

Keep workers like Myra Robinson great personality, friendly and confident. She deserves a rise.

eldwayne parker 
Rating:
5.0

Customer did not leave a comment.

Victor Fourman 
Rating:
5.0

More parking space

Stephanie Murphy 
Rating:
4.0

Customer did not leave a comment.

Karla Wilson 
Rating:
5.0

Myra was an excellent staff member. Helpful and friendly!

Coby Lee 
Rating:
1.0

Customer did not leave a comment.

Dante Ashby  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Walteretta Royster  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Casey Keller 
Rating:
5.0

Customer did not leave a comment.

Thomas Cosgrove 
Rating:
5.0

Customer did not leave a comment.

michael wilson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jarrod Holley 
Rating:
5.0

U-Haul is there when you are ready to move. Always ready to help.

ROBERT SUMMERS  |  First Impressions 
Rating:
3.0

Nice staff

James Young  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jim Wheat  |  Overall Experience 
Rating:
5.0

Angie!!

Jim Wheat  |  First Impressions 
Rating:
5.0

Myra was great

Gregori Martin 
Rating:
5.0

Just keep up the great work

Jacklyn Bryant 
Rating:
5.0

Quick, easy, equipment turn in at a very busy location

Russell Robertson 
Rating:
5.0

Don was great.

Mark PIPER 
Rating:
5.0

Awesome awesome awesome

angie wolf-johnson 
Rating:
5.0

Customer did not leave a comment.

glenda smith 
Rating:
5.0

Customer did not leave a comment.

embrae leven 
Rating:
1.0

To all the questions asked to me they weren’t pertaining to me at all , didn’t have a storage unit at all in January 2024 , I am requesting a refund in the amount $39.95 please read your notes.

Sheila Wilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Conner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Isiash Gandy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Starbuck 
Rating:
5.0

Not a thing very happy with my time and services

SHEILA WILSON 
Rating:
5.0

N/A

Mohamed Ayari 
Rating:
4.0

Was assisted by two fantastic ladies Angie and Mira at my location they were both friendly personable professional and very knowledgeable.

Kieanna Coleman  |  First Impressions 
Rating:
5.0

No comment. Everything was great! The employees were very friendly and helpful. Will be definitely be renting from this location again.

PORSHA MASON 
Rating:
4.0

My customer support person, Angie was very friendly and sympathetic to our needs as we recently had a death in our family. She made sure our needs were met and in a timely manner!

Cassandra Richards  |  First Impressions 
Rating:
1.0

Please stop! Didn’t use your services or business.

Sheila Wilson  |  Online Move In 
Rating:
5.0

As always, the service was excellent! Thank you and Happy New Year!

roslyn henderson 
Rating:
5.0

Amazing costumer service!!

Zuria Hurst 
Rating:
5.0

Customer did not leave a comment.

dale scott 
Rating:
5.0

Customer did not leave a comment.

David Hall 
Rating:
5.0

Great service

Natasha Hawkins  |  First Impressions 
Rating:
5.0

The employees have excellent customer service!!!!!

Tashanna King  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LaToya Adamson 
Rating:
5.0

I was a customer for over 10 years . Never had a complaint about the staff or facility. Thank you for the service.

MIGUEL TIPTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jarquin Rodriquez 
Rating:
5.0

Customer did not leave a comment.

ANISSA SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

retaunia cooper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shallette Starnes  |  Overall Experience 
Rating:
3.0

The staff here was very friendly and courteous. Unfortunately, I never received an email link for the drop-off of the equipment. No one was available at this location during drop off due to it being a Sunday after 1:00pm (also, the day before Christmas). When attempting to drop off our trailer at the time scheduled, there was a large size U-Haul moving truck in the middle of the driveway blocking access. The truck was locked with no one around. After a failed search for someone, I was able to maneuver my truck with the trailer past the side of the parked U-Haul truck and get to the gate to drop off our trailer in the secure area. I do hope steps can be made in the future to ensure proper coordination is done for appropriate drop off measures such as instructions of where and how to return vehicles/equipment and confirmation of links via email/text to record customer drop off.

william poole 
Rating:
5.0

I really appreciated the service and the managers help she was very courteous and polite. Wonderful customer service, answered all my questions as well. I can rest easy and not worry about storing my belongings.

margo starnEs  |  First Impressions 
Rating:
5.0

Nothing more

Keivan Mohammadi 
Rating:
4.0

The maintenance guy was great very helpful. Helped me checked in and out in a few minutes.

Abduhl Boone 
Rating:
3.0

They where friendly and informative, however, the girl in training kept having problems with the Internet App. Causing me to be late for my movers the movers where thirty minutes early which kinda the my home schedule off..... But yes I will always recommend cooperate you U-Haul locations and a few hike in the wall ones too... Thank You u haul for making one of the hardest moves of my life d doable and complete

Andrea Brewer 
Rating:
5.0

Never observed any problems with rodents, water or security. Staff were helpful whenever I had a question or concern. If I needed storage in the future, I would think of them first.

STEPHEN KOPP  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

cherryl robbins  |  Overall Experience 
Rating:
5.0

The service was great and courteous as always. Just need more personnel during peak rental season and weekends.

KERRY JOHNSON 
Rating:
5.0

Customer did not leave a comment.

abhijit chavan 
Rating:
5.0

I had problems with the ball on my hitch. The technician went above and beyond to help me flip it over so it would work with my car.

Micah Matli 
Rating:
4.0

Customer did not leave a comment.

Wayne Warren 
Rating:
5.0

Customer did not leave a comment.

Tim Dennis 
Rating:
5.0

Customer did not leave a comment.

Kevin Baugh 
Rating:
5.0

Customer did not leave a comment.

Patricia Walker  |  Overall Experience 
Rating:
5.0

Greeted upon arrival and provided clear and concise instructions to complete the return process.

RICHARD LO 
Rating:
5.0

Super friendly, helpful manager and staff. Great experience. Thank you.

MARK JOHNSON  |  Overall Experience 
Rating:
5.0

You do great the best a group can with the size of space you have to work with. I mean that's 10 out of 10 for the crew. You can tell their family that's cool

Peter Salveta 
Rating:
5.0

Customer did not leave a comment.

Cristy Vitale 
Rating:
5.0

Outstanding Manager and support staff, Eleazar. So helpful and kind

Cristy Vitale 
Rating:
5.0

Customer did not leave a comment.

lawrence wilson  |  First Impressions 
Rating:
5.0

management very helpful and friendly, I pleasure to work with. 7 PM they’re out here in Rockwall. He got one left swap it Out Richmond Dr., Center Richmond Dr., Northeast Lane looks like through a piece of it you can. My

Shirley Proby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gina Beutler 
Rating:
5.0

Angie always brightens my day with her knowledge, compassion and care she took me and got me set up within a few minutes even while answering calls for others.

Alavi Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacob Aguilera 
Rating:
5.0

Nothing but awesome

angie wolf-johnson 
Rating:
3.0

Ceiling fell through in my unit.

RHIANA DOYLE  |  Overall Experience 
Rating:
5.0

Thank you, great customer service. Equipment was perfect.

Gregory Shinn 
Rating:
4.0

Customer did not leave a comment.

carletta FIeld  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rob rafe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janice Jackson 
Rating:
3.0

Customer did not leave a comment.

Shyrah Mitchell 
Rating:
5.0

Customer did not leave a comment.

Roderick Powdrill 
Rating:
3.0

I would have put a five star but, my Roomate and I got charged for gas we didn’t use. Our paper said to fill it to almost half and we were charged for not filling up the entire tank. Over 150 dollars worth of which we didn’t use and when we were told we only needed to fill it up to where it was.

Dallas Heath 
Rating:
5.0

Thank you!

Spencer White 
Rating:
5.0

Customer did not leave a comment.

Ernest Alexander 
Rating:
5.0

Myra was just super pleasant to work with! Everything was quick, easy and painless.

Ana Clark 
Rating:
5.0

Loved the lady at the desk! Super nice

Grayson Huffman 
Rating:
5.0

Needed a motorcycle trailer for an urgent recovery. I was able to get what I needed and get it returned quickly for a reasonable price. The representative was friendly and helpful. Thank you!

Brennon Snook 
Rating:
4.0

Customer did not leave a comment.

Nathan Hartfield 
Rating:
2.0

Customer did not leave a comment.

Matthew Gamble 
Rating:
5.0

Customer did not leave a comment.

Nick Lozano 
Rating:
5.0

The people were outstanding and professional and kind and friendly I would go back if ever I needed to. I would go back to them just. Just for their honesty that goes far with me I like the good treatment thanks people it was delightful I like that

Wallace Henderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lachandra bush  |  Overall Experience 
Rating:
5.0

Good 👍 thanks

victor hernandez 
Rating:
5.0

Don appears to be a very busy man very helpful Very professional

Sarge Bush 
Rating:
5.0

Great customer service

ALVIN NIXON 
Rating:
5.0

Customer did not leave a comment.

Shinita Anderson  |  First Impressions 
Rating:
5.0

Everyone we encountered were very friendly and knowledgeable!

Lealand Welker 
Rating:
4.0

Customer did not leave a comment.

JAMIE EASLEY  |  Overall Experience 
Rating:
5.0

Very nice n friendly workers

Felicia Chuckluck  
Rating:
4.0

Thank you

Sharon Baker 
Rating:
5.0

Customer did not leave a comment.

Kertrina Williams 
Rating:
5.0

Customer did not leave a comment.

Darchelle Rush  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brittani Dean  |  Overall Experience 
Rating:
4.0

the workers where nice in funny 🥰🫶🏾

Cornyiah Brown-Cryer  |  First Impressions 
Rating:
5.0

Angie Is such a great big help . Not only to customers but to the community. She goes above and beyond to be sure that everyone is taken care of Honestly.

Lauren Gray  |  Overall Experience 
Rating:
5.0

Everyone was super friendly and helpful, great experience, I’ll be sure to use this location again if I need to move again!

Nicholas DAmico 
Rating:
5.0

You CANNOT improve on the experience I had. Everything went well.

VAN REIDHEAD 
Rating:
5.0

Isiash G was so helpful and kind.

BLAKE CARDWELL 
Rating:
2.0

This was the worst rental experience we have ever had! The initial rental representative was rule, unpleasant and extremely uncomfortable to be around. She was loud and disgusting and disruptive. Her conversation was childish and immature! We nearly called the police department because she was saying things that were so threatening! At this point I still have not ruled out reporting this 2 day experience to the authorities!

Deborah Butler-Hardman 
Rating:
5.0

The employee that I worked with was awesome. I wish I remembered her name. Great place. Clean and timely.

TIMOTHY WALSH 
Rating:
4.0

Location of small, tight area for vehicles. Only one person to help customers, and the truck I drove had the check engine light on. I was charged, but I never received my receipt by email with any details of my charges.

Michael Mullin 
Rating:
2.0

First off their card reader didn't work and they wanted to charge more to use cash even though it was their fault. When I took it back they were unprofessional and couldn't find my information. Arguing with other costumers and trying to involve me. I waited outside at that point. They need to do better!

Shantell Burrus 
Rating:
5.0

Miss Angie and her whole staff were the most amazing people that I've ever done business with they get 10 stars in my book LOL very friendly very thorough and so very helpful I thank God everyday for me having my personal belongings at this establishment thank you for all your kindness and hope to do business with you sometime in the future💞

SHERRI BRAY  |  Overall Experience 
Rating:
5.0

The ladies was very helpful when I was moving out of my storage room very professionally and was very friendly

shirley pennington  |  Overall Experience 
Rating:
5.0

Angie and her entire staff were more than helpful to us. They were able to help us in our time of need without question or hesitation.

devin gilmer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dale Johnson  |  Overall Experience 
Rating:
5.0

The best U-haul shouts to angie and her crew.

Tiauna Butler  |  Online Move In 
Rating:
5.0

Hey just wondering how yall get so awesome

Tiauna Butler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shinita Anderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BOB/OR MARIDALE VANEK  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shaina Urbina  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Muro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Josephine Braggs  |  Overall Experience 
Rating:
5.0

The manager was very helpful and friendly.

WILLIE JOHNSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roger Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

venic THOMAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ricky thompson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANISSA SMITH  |  First Impressions 
Rating:
5.0

I was very pleased with my service while visiting your establishment. The ladies were very professional and courteous. *Don't remember their names. I was in your office Sat. Sept. 1 around 4 pm.

KAREN WILSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Don Cameron  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TORRIS FRENCH  |  Overall Experience 
Rating:
5.0

Josh is great! He was very helpful and knowledgeable.

Randi Boothe  |  First Impressions 
Rating:
2.0

The lady that helped me was very rude and inconsiderate. She assumed things without asking me then when I would ask questions we would have to go back and fix errors on the contract. When I asked where my unit was located on the property she told me to just drive around til I found it. The only saving grace was Josh, who when finished with the customer he was helping was able to answer my questions and was very friendly.

Trevor Kingston  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jasmine Logan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bill hammock  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adriana Diaz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deloris Crawford  |  First Impressions 
Rating:
2.0

1- when I first booked a unit it was supposed to be 10x20, which I found out when come to the facility it was over booked and had to take a 5x15 which was too small ( didn't have a choice) 2- first month rent got charged 2xs and the person I talked to had no idea how to resolve the issue 3- the app wouldn't let me close my account and mark moved out two days before time for rent, but still charged for rent because of left stuff in unit ( you changed me twice so it's would be fair you clean it my opinion)

LOUIS STROTTER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Janet White  |  First Impressions 
Rating:
5.0

The people were all super nice to me! Even in this heat they made sure to help me out perfectly!

cameron Hind  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jasmine neal  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Courtney Howeth  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ashley Smith  |  First Impressions 
Rating:
4.0

The storage was convenient while needed during my move.

Beverly Patchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aleshia Moore  |  First Impressions 
Rating:
2.0

I NEVER have seen the storage unit to be able to rate the unit itself... When I purchased the unit, I thought the rental truck was included because it showed 2 items in my cart... I immediately called the store and they couldn't find a single reservation but I had emails that said otherwise. I call the U-Haul customer service line, she couldn't find anything either... Now 2 days later I received an email stating they "hated to see me go"... I've not received a reply on whether I'll be able to get my money refunded or not ..

Sherrena Mcpherson  |  Overall Experience 
Rating:
4.0

The staff that checked me out was very kind

Sierra Coleman  |  First Impressions 
Rating:
5.0

Angie and Josh are extremely nice, and patient people, didn't hesitate at all if anything was needed.. location inside and out was really clean and organized...

Lynda Landreth  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

chandra house  |  First Impressions 
Rating:
2.0

My lock was cut off, they called me after they cut it off with an attitude, saying I needed to come pick up the key to my new lock, they had to cut it off to check if it was someone else’s storage!!! Not happy about that, they could’ve called me before they cut it off, they seemed to be unorganized. Will not be using Uhaul for my storage needs in the future.

Tracee Sheppard  |  Overall Experience 
Rating:
5.0

Angie and her workers are a great team. I will rent from them again in the future.

Lisa DeBow  |  Overall Experience 
Rating:
5.0

Joshua was a big help to me.

taurese davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathi Seals  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AlAnisa Mitchell  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Charmekia Cooper  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Nikita Morgan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

rita lusk  |  Overall Experience 
Rating:
3.0

Debris fell in the my storage,

SONJA ALEXANDER  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Eric Tollison  |  Overall Experience 
Rating:
4.0

The Bathroom could use some Special attention. But other than that my experience was Great and I give all my Thanks to Ms. Cebil/ or Sybil she has great customer service skills and I highly recommend her for doing such a wonderful job.

CYNTHIA BUXTON  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Penny Shrum  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JAMES DAVIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

juanita copes  |  Overall Experience 
Rating:
3.0

It was hard getting into my storage because I was given an old storage I waited outside for about 20 mins til someone came to help me.

Courtney Howeth  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Calvin Payne  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANIELLE JACKSON  |  Overall Experience 
Rating:
5.0

Angie is always smiling anytime I go to make a payment on my union even rent a truck she never fails to meet with knowledge and experience. I will drive miles to go to this location.

Alavi Davis  |  Overall Experience 
Rating:
4.0

Angie Was Very Professional & Helpful. Staff WasAllP

Alvah Boyd  |  Overall Experience 
Rating:
5.0

I only use this uhaul site for everything. Customer service and equipment all are great.

WENDY MINER  |  Overall Experience 
Rating:
5.0

Thank you

CLAYTON E LAWRENCE  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SCOTT WAGONER  |  Overall Experience 
Rating:
5.0

Ms. Angie is the best ♥️ Hefner 73114

jaquetta lewis-bulock  |  Overall Experience 
Rating:
5.0

Cybil and Halinda were very great knowledgeable and swift

WENDY MINER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

chametra coursey  |  Overall Experience 
Rating:
5.0

Great

Angel Maxwell  |  First Impressions 
Rating:
5.0

The manager Angie was fantastic and understanding.

DONALD HARE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIOJNA JONES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sonya miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yolanda Young  |  First Impressions 
Rating:
4.0

Josh is the best! He's always been so courteous and helpful. He made my UHAUL experience easy and non stressful!😉

Tyesha Anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dana McArthur  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

teria rogers  |  Overall Experience 
Rating:
5.0

As ALWAYS I REALLY LOVE THIS PARTICULAR U-HAUL..THEIR VERY KIND AND HELPFUL.THEY GO ABOVE AND BEYOND HELPING YOU&IF YOUR STRESSED OUT THEY HELP YOU CALM DOWN AND JUST LISTEN TO YOU& HELP YOU MAKE THE BEST DECISION DURING YOUR CRISIS'S.. ANGIE AND HER TEAM ARE AWESOME..I FEEL COMFORTABLE EVERYTIME I NEED A TRUCK..💖💪🔥🏆🏅🥇💝

Dedrea Stamps  |  Overall Experience 
Rating:
3.0

Room was dirty with no light. Also had dirt and leaves and bugs on and inside all boxes and bags. I chose to leave because of this.

Charlen Vesey  |  Overall Experience 
Rating:
4.0

I absolutely love Angie the manager,,she was was very friendly,,helpful and just an awesome lady..the rest of the staff was awesome as well .I would go out of my way to ust that location anytime I need a U-Haul or storage

Noreen Tate  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

arveria doretha  |  Overall Experience 
Rating:
5.0

Nice and friendly workers great price on there storage units they go out there way to help you and to keep there customers satisfied.

Chris Elder  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Quanton moody  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tiffany love  |  Overall Experience 
Rating:
5.0

The U-Haul storage on Hefner Road in Oklahoma City a Fantastic place to store your items. The staff is friendly, caring and operates out of excellence. I highly recommend wherever a person is located in Oklahoma City, to use is storage facility. It would be worth it. In addition Angie the manager is very professional, attentive to your needs, and a fantastic person to work with.

SHERMANE ALICIA MENSER  |  Overall Experience 
Rating:
4.0

You have my move out date incorrect I moved everything out of there October 30 swept it out cleaned it out left it unlocked did has some difficulty in communication about that for a few days left a phone message and an email your automated answering system would only address whether or not I had a moving truck account would not give me an option to leave a message finally got someone on the phone about a week later

KEN MODRALL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hannah McGarraugh  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

timothy brewer  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Shatasha Manning  |  Overall Experience 
Rating:
5.0

I would rate this storage facility 10 if I could. I experienced suoerb assistance with supplies, storage and vehicle rentals. Hefner U-Haul and storage will always be my go to for all things moving & storage! A+A+A+

Lisa Lee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jerry white  |  Overall Experience 
Rating:
5.0

The overall experience was great. The service was excellent they assist me with my boxes out to my 🚗. Which was my first ever. Manager said staff were very nice and helpful 👍

Holinda Humphrey  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

James Roberson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dusty Tate  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hollinda Humphrey  |  Overall Experience 
Rating:
3.0

Very clean employee's were friendly

ERIC BRYANT  |  First Impressions 
Rating:
5.0

This is my favorite location. The staff is always helpful and friendly.

RONNELLIA WHITE  |  Overall Experience 
Rating:
4.0

There were light switches in the two storage units that I rented, but no actual lights. We would have even supplied the light bulbs, but there were no fixtures at all.

Virginia Motes  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Nechelle Anderson  |  Overall Experience 
Rating:
5.0

Angie is the best!

MEGHAN MCGEE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BRENDA WHITMIRE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jan moss  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bilal Abdulkhaliq  |  Overall Experience 
Rating:
5.0

My family and I have always liked the location & they have good, helpful staff that take of their customers.

ANITA PRESCOTT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dana McArthur  |  First Impressions 
Rating:
5.0

Very friendly and helpful staff

ABDUL BASHORUN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelsey O'Bannon  |  Online Move In 
Rating:
5.0

Service is superior, staff is the BEST!

Devorah Azoulay  |  Overall Experience 
Rating:
5.0

The Staff was very professional, helpful & courtesy.

CRAIG SANDERS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Poe  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

mona stewart  |  First Impressions 
Rating:
5.0

Very helpful staff..made signing up easy and quick.

Devorah Azoulay  |  First Impressions 
Rating:
5.0

The manager Angie was completely awesome. Greatly appreciated!

Ashley Summers  |  Overall Experience 
Rating:
5.0

Angie & Frankie were amazing!!

Me'Licka Anglin  |  First Impressions 
Rating:
5.0

Angie helped me and laquonda really appreciate the time they took out to get me a truck and uhaul

stefon evans  |  First Impressions 
Rating:
5.0

You guys have always been 100 with me and my family. I have pretty much used everything in your rental inventory ( transportation/storage wise). I keep coming back because you are fair. Now, if you guys could get A Veterans Discount for the military and the EMS/ First Responders...That would go A Long A Way for those of us who are Serving and Have Served. Thank you for your support either way.

Davon Johnson  |  First Impressions 
Rating:
3.0

The storage unit deal I signed up for promised a free lock waiting for me inside the unit, but when I got there with a load of items to store, there was NO lock. Since your office was already closed, I had to leave U-Haul WITH the load, go get a lock, and come back again to unload. I would have brought a lock with me if I’d known there wouldn’t be one there. It was very inconvenient, especially at the end of a long, very hot day of moving. : (

Kadee Bramlett  |  Online Move In 
Rating:
5.0

💛💛💛💛

Dedrea Stamps  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

joseph jones   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tiffany crawford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shallette Starnes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Beverly Okoye  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOROTHY CHATMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

david foster  |  Overall Experience 
Rating:
4.0

The employees were very curteous ,efficient ,and helpfully.and to he storage facility was very clean and well kept..I was happy that I went there.they helped me a great deal.and I feel that my belonging are secure...

David Smith  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Frederick Powell  |  Overall Experience 
Rating:
5.0

The staff was very professional and helpful they made sure that they explain to me everything that was needing to know as far as hours of operation hours when you can enter and exit the unit they even gave me a free storage for one month because I rented a U-Haul thanks you all

Marlesa Suggs   |  First Impressions 
Rating:
4.0

Person was very understanding about everything and very helpful . She was kindness woman and she was so very Polite and very great at her job she went out of her way to help us I thank her

juanita copes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alicia Golden  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Myron Schrouf  |  First Impressions 
Rating:
5.0

Great job!!!

Adonijah Winters  |  First Impressions 
Rating:
1.0

After being denied my storage reservation, the staff continued to tell me I didn't have a storage reserved and now the prices were higher than advertised of what I originally reserved one for. With huge hesitant feelings I made a new reservation again while parked out front of the facility. When I was shown the "size" of my storage unit, I was extremely disrespected by the way the staff lied to me about the size of the unit. TO TOP IT ALL OFF, I AM NOW BEING CHARGED RENT FOR A UNIT I NEVER RENTED NOR EVER USED. I WANT MY MONEY BACK SOON!

Emily Thomas  |  First Impressions 
Rating:
5.0

Angie the manager is the most helpful, caring and attentive representative of a company that I've ever worked with.. I have recommended this uhaul to various clients and colleagues.. I'm a local contractor. I not only rent storage space for my equipment and work trailers. But also my camper and Boat... myself and customers have rented open bed trailers and uhaul unit's for a variety projects.

JAY RICHIE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Robinson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kenneth Perry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pyllis Bowen  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

clarance conway  |  First Impressions 
Rating:
3.0

Hard to get a unit closed. I closed it on January 10. Still getting billed

tonia williamson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AUTUMN ADAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kerrita jordan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Azieb Tee  |  Overall Experience 
Rating:
5.0

They all were very friendly and helpful especially Miss Angie and Mr Paul

patria jones   |  Overall Experience 
Rating:
3.0

the gate was down for a while and no lock cutter on hand when I lost my key.

Ilissa Walker  |  Overall Experience 
Rating:
5.0

Angie was very helpful 1 year ago. That is why I came back.

philip kauppila  |  First Impressions 
Rating:
5.0

The first manager Tiffany was excellent, the second manager Joshua was TERRIBLE!!! I am so Glad UhAul got rid of him. I cant remember the current managers name, but she is nice as well. We had our storage there for 7-8 years!

DANIEL DAVIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Calvin Smith  |  First Impressions 
Rating:
4.0

I’m so thankful I found this Location of U-Haul

Micheal Eakins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia Hamlin  |  First Impressions 
Rating:
5.0

Great experience. Highly recommend this facility.

LAWRENCE FOLEY  |  Overall Experience 
Rating:
5.0

The facility was very clean and organized and the staff were super friendly thank you you all

SKYLER PRATER  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

STEPHEN RICHARDSON  |  Overall Experience 
Rating:
5.0

Fast friendly service. I haven't had any problems.

syliva benson  |  First Impressions 
Rating:
5.0

Cassandra was very helpful and friendly

Cheryl Wright  |  Overall Experience 
Rating:
5.0

Everything went well and the website is very easy to use. Very pleased.

Heidi Smith  |  First Impressions 
Rating:
5.0

Angie, the manager, goes above and beyond the call to meet people’s needs!

LAURIE BALLWEBER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shenika bond  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MISHA RIVERS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sergio hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Earl Green  |  First Impressions 
Rating:
5.0

Absolutely incredible facility!! We have dealt with a lot of uHaul places and this was the BEST!

Kathleen Novak  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESSIE SHAMBRA  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Faith Hill  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

alsahia `moore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew Johnson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

quanita reed  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

quanita reed  |  Overall Experience 
Rating:
5.0

This is the best experience with ( moving and storage) that I have ever experienced.

Vincent Moore  |  Online Move In 
Rating:
5.0

Staff was so nice they need 10 Gold Stars!!

SHERRIE GHANY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JERRY DOOLIN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DEREK STEELE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rita lusk  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Chanisha Littleton  |  Overall Experience 
Rating:
5.0

Wish i could remember the nice lady's name I think she's the manager because she's there every time I go. Older lady, wears a banana clip or lower ponytail, great humor and personality!?!. Made my stress and worry over moving and delayed move in dates much easier to manage. She really seemed to care. Would strongly recommend.

LORIA PHILLIPS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry Birden  |  First Impressions 
Rating:
2.0

Dropped off trailer and rented storage room. The internet did not work and it made the staffs job difficult. The person I was working with did not have the experience necessary to turn in a trailer. The lot person said he would bring a dolly out to help with the unload and never returned. The gate would not open when leaving the storage area automatically. When I left I wanted some kind proof of drop off for the trailer and nothing official could be given. I am still concerned the trailer was not checked in properly and may cause issues later.

STEPHEN RICHARDSON  |  First Impressions 
Rating:
1.0

They did not refund my two months rent when I moved out may 20th. They still owe me for June and July...... I want my money...that they kept for themselves.

rofonda hinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nedra Jones  |  First Impressions 
Rating:
5.0

I say excellent because I had three or four different managers over the years and all professional friendly and truly seemed to enjoy their work. They were all knowledgeable about what was going on.

VINCE LARAY VAUGHNS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

milique simmons  |  First Impressions 
Rating:
5.0

real good service

Calvin Smith  |  Overall Experience 
Rating:
5.0

N/a

stephanie badu  |  First Impressions 
Rating:
4.0

Over the course of time I was there the personnel changed some. All were very professional and helpful.

VINCE LARAY VAUGHNS  |  First Impressions 
Rating:
5.0

Customer service was excellent from all staff. They were very engaged with their duties and my needs. Plus did so with a smile and eye contact. Hard to find this high level of good quality service these days. This location has a very good team, team work and leadership !!!!

DENISE KING  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Shana Meek  |  Overall Experience 
Rating:
5.0

The people that were there on that Saturday were excellent! The young man that helped us guided our decision on which size to get and then showed us the best way to get the truck in and out and unloaded. I am so happy with our experience!

BRANDII LINVILLE  |  Overall Experience 
Rating:
4.0

My experience with U-Haul storage facility has been exceptional so far. Thanks to the helpful office staff, I discovered on my move-in day that the unit I initially selected was too small for my items. I can't remember the young man's name, but he gave me visual and helped me move into a larger unit. The check-out process was easy and I loved that I could do the process online. The only reason I gave an above average rather than excellent rating, was I received a phone call this afternoon stating that I left the lock on. I know that followed the instructions for move-out exactly and I removed my lock. While I appreciate a reminder before I get billed, I know for a fact I removed my lock and took pictures of the unit to show that it wasn't locked when I checked out. I hope this was a misunderstanding.

Saidah Yakasai  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Iuliana Otto  |  Overall Experience 
Rating:
5.0

The two ladies that helped me out did exactly that. They both went above and beyond to make moving more painless. Thanks ladies! Loria

LORIA PHILLIPS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

claude makwika  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEMICIA KNIGHT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Jaime  |  Overall Experience 
Rating:
5.0

Nice people

Harold Jordan  |  Overall Experience 
Rating:
3.0

The address is not clearly posted. And my GPS took me a block away and across the street. There was no lock wait like my information stated. So I had to go deal with that. Other then that it was fine.

Wendy Donovan  |  Online Move In 
Rating:
5.0

this is a wonderful group of people. They are alway going the extra mile.

MICHELLEA GLENN  |  First Impressions 
Rating:
4.0

The staff were helpful and accommodating. I selected a storage unit that was too small. They worked with me to change to a larger unit. I appreciate their work.

Saidah Yakasai  |  First Impressions 
Rating:
5.0

I was greeted with such a bright personality it made me smile and cry! Not only did she search for my needs she met it above what I was looking for. But her kindness was the best experience also it took no time to obtain my storage unit on a Saturday made my moving project easier.

Alavi Davis  |  First Impressions 
Rating:
1.0

I literally lost almost all of my things in this facility due to theft. Someone busted through the walls and stole everything then a year ago I was told I had already lost my unit then a year later I’m told i owe thousands of dollars!!! Ridiculous!

ASHLEY WRIGHT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

loretta thomas  |  Overall Experience 
Rating:
5.0

I give them two thumbs up. The place is always clean and the staff are friendly, helpful and knowledgeable. They will go out of thier way to help you with your storage needs.

michellea glenn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gerald Swinford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Schauer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nina WHEAT  |  First Impressions 
Rating:
4.0

Haul should have 24 hour access to all customers.

BRANDON SANGO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Candace Helt  |  First Impressions 
Rating:
4.0

I'm trusting you all with my storage for the past ten years. So far, so good. The workers are always helpful, kind, and thorough. Thanks.

DELORIS CRAWFORD  |  First Impressions 
Rating:
5.0

This was the best experience I have ever had with a u-haul/storage facility. The staff was extremely helpful and friendly. They went above and beyond to help my family make our move as easy and carefree as possible. I couldn't be more pleased with this facility. They had a special going on that allowed us to get a storage unit for FREE for one month when you rented one of their uhaul trucks. That was SO helpful and I can't thank the staff enough for their patience and help during this stressful process. I would most definitely recommend this facility.

cody stankus  |  Overall Experience 
Rating:
1.0

terrible customer service from the store assistant ketrick & sales rep kasey were extremely rude explained everything to their boss who stated she would talk with them.

toree bolden  |  First Impressions 
Rating:
5.0

I have recommended two other people to this storage facility. Angie is the best!!! She is always helpful! Any questions or concerns are addressed immediately! Thank you! 💕🙏🏼💕

GLENNA STEARMAN  |  First Impressions 
Rating:
2.0

Neeed more professional people working and more help. SEVERAL TIMES...I was left on hold for long periods of time, when walked in..had to wait for someone over 20 mins to come in the building!

VERONICA OWENS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Inez Russel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AUNDERA COBBS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

timeka ramsey  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

luke curley  |  Overall Experience 
Rating:
5.0

The staff was very helpful and made the whole process quick and painless.

aj johnson  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

leonard jackson  |  Overall Experience 
Rating:
5.0

Phone service is horrible. Usually transferred to a hold, minimum wait is 20 minutes then, you get disconnected...Hard to communicate problem. In office, girls were very kind and helpful

regina stroud  |  First Impressions 
Rating:
5.0

Very clean, straight-forward and they took care of us. We appreciate that they actually answered the phone when we called, unlike the uhaul places in San Antonio.

Kathleen Novak  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

delvin franklin  |  Overall Experience 
Rating:
5.0

The sales guy was great

Stacey Burnett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHERREL SMITH  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cynthia Faircloth  |  Overall Experience 
Rating:
5.0

Angie and her team at the Hefner Road location were awesome! Clean unit, easy access and friendly service! Will use again in the future and highly recommend to others!

DAVID GRIFFITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nic Spotwood  |  Overall Experience 
Rating:
5.0

Angie Wolf and U-Haul on 421 Hefner Rd. in OKC are fantastic. I had a storage unit here for years. Wonderful staff. Very helpful when we moved.

JIMMY/HEATHER/DARREN HEAD  |  Overall Experience 
Rating:
5.0

I have used this U-Haul location for years and will continue to use them when I have the need for rental storage or rental van. The people and service are great! That's why I keep coming back when needed! I would recommend, and have, to others!

Shevi Beketic  |  Overall Experience 
Rating:
5.0

Very nice manager

sam parrott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leslie Gray  |  Overall Experience 
Rating:
5.0

THE MANAGER WAS AMAZING. SHE WAS SO SWEET AND KIND.VERY POLITE AND PROFESSIONAL.SHE WENT ABOVE AND BEYOND TO HELP ME&MY FAMILY.SHE REASSSURED US THAT THEIR WERE NO SNAKES...VOLUNTEERING TO GO FIRST SO WE FELT COMFORTABLE TO GO INSIDE.AWESOME IS ALL I CAN SAY&NOT ONLY THAT AS I WAS HAVING AN EMOTIONAL MELTDOWN... ..SHE EXTENDED HER KINDNESS BY ASKING IF THERE WAS ANYTHING SHE COULD...SHE VOLUNTEERED TO WALK WITH ME AS I COLLECTED MY THOUGHTS..SHE TOOK HER TIME WITH ME..JUST AN OVERALL LOVING PERSON..SHARED EXCELLENT ADVICE ON THE EQUIPMENT..VERY KNOWLEDGEABLE..5STAR SERVICE AND NOT TO MENTION...IT IS ALWAYD CLEAN INSIDE THE STORE.SWEET BLESSINGS TO THIS YOUNG LADY AND HOW SHE MADE US FEEL...IF I EVER NEED A STORAGE AGAIN ..I WOULD WITH NO HESITATION ...COME HERE.5❇❇❇❇❇

Dedrea Stamps  |  Overall Experience 
Rating:
5.0

Amazing

Shylha Mcgee  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Viveica Jackson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Jaime  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shontey Pickett  |  Overall Experience 
Rating:
3.0

I really don’t want to move I being with this location over 5 years and never had a bad issues just wanted to be move to a another unit ( due to a pest issue) But the lady(shanika) just wanted me to move to the next unit that did not make no sense😡. And to find out the manger said they can have move me up front in one of the unit. I just want to final said that the manager ( angel and Jennifer$ was very nice and try to go beyond to help me.

LOLITA DORSEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KENNETH TISDALE  |  Overall Experience 
Rating:
5.0

Always felt my goods were safe and dry. Thank you

Mary Flaim  |  Overall Experience 
Rating:
5.0

Great service

Victor Johnson  |  Overall Experience 
Rating:
5.0

Excellent service.

Robert Carter  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BEVERLY ASBERRY  |  Overall Experience 
Rating:
5.0

The manager angie wolf was awesome. She was compassionate and understanding while i was going through things in my personal life, and qas struggling to pay my storage bill. So im super thankful to her.

Lacedra Menifee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy smith  |  Overall Experience 
Rating:
5.0

By far a better staff than any other storage and u haul facility I have ever been to. Will not recommend going any other place no matter if you live in Edmond, Yukon, Norman etc etc

Coy Burns  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Rene Bobelu-Smith  |  Overall Experience 
Rating:
5.0

I’ll return if I had too!

Pauline Sellers  |  Overall Experience 
Rating:
5.0

They were patient and very respectful and helpful and I definitely recommend this location to others

JONATHAN SAXON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Pervis Shaw  |  Overall Experience 
Rating:
5.0

Thank you all so much for the privilege of using you all storage if I have to I will use you all again God bless

Kate Reason  |  Overall Experience 
Rating:
5.0

All the ladies in the office were very friendly and super helpful.

Michael Harmon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bobby wright  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AARON GULLEY  |  First Impressions 
Rating:
4.0

We had our storage here for almost two years. My only complaint was that mice had made their way into any items with openings, and we have found nests and feces. Perhaps this was just me not knowing this would happen, but I was surprised when we went to get our Christmas items out of storage and we ended up bringing a mouse family with us into our home. Other than this, our experience was very good. The staff was always helpful and friendly, and the facility was clean. I would recommend this location, with a warning about the mice, of course. Thank you!

Maria Grundy  |  Overall Experience 
Rating:
1.0

The rep at the counter has no customer service skills and is rude. Tamika? I talked with another guy that was nice but he didn't do anything with this transaction.

wyatt jones  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

bobby wright  |  First Impressions 
Rating:
5.0

The staff was awesome! Knowledgeable, friendly, and patient!

John Terrill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lashonda Washington  |  First Impressions 
Rating:
3.0

The experience and training related to new employees solving issues needs improvement. Lack of manpower had employee under pressure while trying to assist four customers at once. Good way to loose your costumers in the community!

Leslie Gray  |  First Impressions 
Rating:
5.0

Wonderful experience as usual every time im in need of a storage i will use the nearest UHaul storage

Vernessa Carr  |  Overall Experience 
Rating:
5.0

Great place to store things, have used them several times for truck rental as well.

Jennifer Harris  |  Overall Experience 
Rating:
5.0

The whole uhaul staff was awesome made my day easier thank you guys an to Chad an Anthony you guys rock...I love you guys.....

Shinike Christian  |  First Impressions 
Rating:
5.0

The staff was very helpful.

James Douthitt  |  Overall Experience 
Rating:
5.0

Angie and Chad gave me great customer service and were very friendly and helpful.

Pauline Sellers  |  First Impressions 
Rating:
5.0

A very good experience from the time I first contacted the location until I was finished with the move.

James Douthitt  |  First Impressions 
Rating:
5.0

The facility accommodated all of our needs and customer service was great.

langston university  |  Overall Experience 
Rating:
5.0

Thank you.

dan bronco  |  Overall Experience 
Rating:
5.0

everyone was amazing at the store

Vickie Hicks  |  First Impressions 
Rating:
5.0

Friendly staff very helpful and caring of your needs

Hank Johnston  |  First Impressions 
Rating:
5.0

We used this storage location for a solid year and had no problems. Easy card swipe access. Our contents were safe and secure. Thank you.

Sean Loughlin  |  Overall Experience 
Rating:
4.0

Very nice and helpful people. Never had an issue with my unit. Office and gate hours are strict, so check before you go.

SHANA BUNCE  |  Overall Experience 
Rating:
5.0

Brianna and Anthony were awesome. Brianna was very professional polite and extremly patient and I appreciate all that she has assisted me with choosing the right size van and storage. Good Job.

Teressa Butler  |  First Impressions 
Rating:
4.0

Very helpful

andrionna goff  |  Overall Experience 
Rating:
1.0

POOR CUSTOMER SERVICE REP. No knowledge of job. Needs more training. Clueless.

Cory Simmons  |  Overall Experience 
Rating:
5.0

It was a great place to store my stuff

David Bishop  |  Overall Experience 
Rating:
5.0

Great staff & service

Tiara Rogers  |  Overall Experience 
Rating:
5.0

This Joshua is so professional and helpful, always have an answer to any questions that you have.. giving you all kind of 0ptions and let you choose your best choice without been pushy that is nice

Tashonda williams  |  First Impressions 
Rating:
5.0

I appreciate everything you did for me. Thank you for your services

sheila johnson  |  Overall Experience 
Rating:
4.0

Staff was friendly and professional

chris wilson  |  First Impressions 
Rating:
5.0

Very professionally managed, staff care for customers within kind, inviting atmosphere, complete, efficient -even if several customers are in the office rushing to rent while juggling a move.

Dena Pinson  |  Overall Experience 
Rating:
3.0

I loved the service Manger Joshua provided to me, he support was excellent and beyond satisfactory. The only issue I had was with the bigger lady who worked up front. She has a bad attitude and has

Jamel Fitts  |  Overall Experience 
Rating:
3.0

Had a bit of a misunderstanding at the end when I paid off my storage but U-haul continued to send be bills!...I’m guessing that everything has been taking care of...

Nataya Jones  |  Overall Experience 
Rating:
5.0

Josh was very professional and very helpful.

cynthia johnson  |  First Impressions 
Rating:
5.0

Very inviting, professional, efficient, and helpful so I would be able to smoothly use the entrance/exit gates, and secure my unit.

Dena Pinson  |  First Impressions 
Rating:
4.0

Very nice. A little dated but overall was very nice. It would have been nice to have later access @ n/c

BILL MANNEN  |  Overall Experience 
Rating:
5.0

The staff are awesome!

caleb turk  |  Overall Experience 
Rating:
4.0

We had absolutely no problems

ERIC BEAMAN  |  Overall Experience 
Rating:
5.0

Storage of Hefner is a great place to keep your stuff for a long time. We been using this facility for 18 months and as we left our stuff there we get everything in the same condition. Thanks Hefner

Vlado Mindar  |  Overall Experience 
Rating:
5.0

Thank you

Virginia Leake  |  Overall Experience 
Rating:
5.0

Received great customer service!

Jocelyn Shegog  |  First Impressions 
Rating:
1.0

No comment

Erica Spears  |  Overall Experience 
Rating:
2.0

My experience with u haul weren't from adequate to totally frustrating when the previous manager and staff were replaced with the current management crew. I would have departed sooner if I'd had a way

SALLY HENDERSON  |  Overall Experience 
Rating:
1.0

Terrible experience and they charged for a whole month’s after I told them I was moving my boat and wouldn’t let me get it unless I did

lisa hopper  |  Overall Experience 
Rating:
2.0

Cassie was amazing. I spoke w/Joshua, who told me it was $25/mo, but when I got there, I was charged $35/mo. Not happy but what could I do but pay it.

Jenise Walker  |  First Impressions 
Rating:
5.0

Great service Joshua was great!

clarice amati  |  Overall Experience 
Rating:
1.0

Furniture was covered in mice feces when we moved out. Couches might be unusable. Very upsetting.

kurtis lasater  |  Overall Experience 
Rating:
5.0

Josh was very helpful and polite

sonya sivils  |  Overall Experience 
Rating:
1.0

The service was very poor.

patrice clay  |  First Impressions 
Rating:
5.0

Tisdale extremely helpful and competent.

Michael Seikel  |  First Impressions 
Rating:
4.0

Initially had a problem with the access card but that was eventually worked out.

PAUL ADAMS  |  Overall Experience 
Rating:
1.0

Worst experience ever

Ashley Okereke  |  Overall Experience 
Rating:
5.0

all good

Ashley Okereke  |  First Impressions 
Rating:
5.0

Everything was great, just couldn't afford it mother passed and could not afford to pay anymore. Thanks for your service

kaudet reed  |  Overall Experience 
Rating:
4.0

I had no problems with this storage unit.

KERCENA REED  |  Overall Experience 
Rating:
5.0

I really appreciate the program that gives a free month storage when you rent a truck or trailer. I’ve been able to use this facility twice, and it has been an excellent experience both times.

Victoria Williams  |  Overall Experience 
Rating:
4.0

I had no problems and all the staff helped in any area I had a problem.

Sandra Oliver  |  Overall Experience 
Rating:
4.0

Had stuff in there for 14 years and the stuff was always helpful and understanding in any situation....Thanks so much

TWILA HARMON  |  Overall Experience 
Rating:
3.0

I believe making a client purchase insurance is ridiculous and should be a choice, not a requirement. Also, Uhaul storages within 20 miles of one another should be priced the same.

Gloria Trosper  |  Reservation 
Rating:
1.0

Conner was no help , screwed everything up . Everything I was promised was a lie . I wasted 2 hours

Macy Weatherspoon  |  Reservation 
Rating:
5.0

My initial visit on fri the 27th was ok service, however on Sunday Conner was there and that young man was phenomenal in everyway.

seyaneh mechian  |  Reservation 
Rating:
5.0

Loved my time there. Thank u for keeping my belongings safe and secure for more than two yrs. Not one problem.

TERECA DAVIS  |  Overall Experience 
Rating:
5.0

Good services were provided, location is great. Employee was very helpful and kind, and in the future will use you all again.

MARJORIE SANDERS  |  Overall Experience 
Rating:
4.0

As a long time customer I can only say, “keep up the good work.”

WAYMON GADDIS  |  Overall Experience 
Rating:
4.0

Good

brandy runnells  |  Overall Experience 
Rating:
3.0

Good for its purpose

TYROD ELLIS  |  Overall Experience 
No reviews have been submitted for this location.

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