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jose gonzalezCustomer Reviews for U-Haul Moving & Storage of Haines City
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was great and clean. The only issue is the manager or lady in charge needs better communication and customer service skills. Not professional at all. That particular location would get more business if management had more professionalism, need a new manager!!! This my second time renting there and the manager always moody.
Cameron Landers | Online Move InThey were there for me in a pinch
JEAN-PAUL MENARD | Overall ExperienceI never had a problem..clean and professioal atmosfere..i will always rent there when i need too..thankyou guys
LETICIA VAZQUEZ | Overall ExperienceEverything was fine overall, but there was one inconvenience on move-in I would like to share since you asked. In the row where my unit was located, there were 2 pick up trucks at the end blocking access into / out of this row of units. Not to make assumptions, but these trucks seemed to belong to employees because during the time I was there moving in they were just parked with no one in sight or anywhere near the vehicles. I drove around and entered the row from the opposite end of the row from where the trucks were parked, but while I was there another storage customer entered the end I entered from and was working for a bit as well. During the time they were there, there was no open way in or out of the row for my vehicle. For me to leave at that point, I would have had to back my SUV all the way down the row (since the row isn't big enough to turn around my vehicle) and ask that customer if they could move for me to back out, as there was not enough space to get by. They ended up leaving before I did so ultimately it wasn't an issue to have to get by them, but it was still a bit precarious to have to back my vehicle all the way down the row (it was getting darker out as well) and be sure not to graze either side while also watching for cars entering the only end that was open. It would have been much easier to drive down the row in one direction, and leave in that same direction. Again, I don't mean to presume that it was employees parked there, I could be wrong about that, but whoever owned the trucks had them parked blocking the entrance / exit of the row and no one was accessing any storage units near them, or otherwise ever came out near the trucks at all, so it seemed they were parked there rather long-term. In the end this wasn't a huge deal, but I did think at the time that if I had been towing a small trailer (which I expect to on an upcoming trip there since I plan to move my stuff from the storage unit to one of your towables which I will tow with my SUV), it would have been a nightmare to have to back a trailer down the long row to get out. So I'm hoping this isn't a common issue on return. I don't mean this to sound overly-critical, but since you asked for feedback I just wanted to share this as it was a concern on my first trip / move-in there.
Matt Rewis | Online Move InHave always had good experiences with U-Haul. Staff extremely helpful at our facility.
KENNETH / Patricia ANDREWS | First ImpressionsI transferred to a bigger unit and paid for it. Was moved out of 1st unit before due date and told the office person but you still took the payment for the unit I no longer have. Poor communication and your people were in my new unit because the lock was on differently. They should not go in unless I am notified first. Refund the payment for 779. Thank you.
Wendy Seymour | Online Move InWe needed a place to store our items that we need for the winter in Florida. We are renting a house in Florida for a few months and couldn't bring everything in our car. We are happy with the services provided at the U-Haul in Haines City. They provided a safe place for our belongings. A light inside our storage space would have been very helpful. The light from the hallway was not bright enough to put light inside the storage area. Using a flashlight is a must.
James Tennant | Overall ExperienceNo one at this facility does there work right. I told them that I paid for my last month and they still tried to charge me. I have seen roaches and a mouse.
Diana Prado | Overall ExperienceI prefered a 24/7 access, but its whats!
GILVICMAR GALINDEZ MONGE | First ImpressionsStaff was always friendly and courteous. And had answers for why. All staff was wonder
Adam Angwin | Overall ExperienceI have stored my belongings at this location since 2015. Kelly and Frank have always been very helpful, friendly and just all around great people. They are a great asset to your company. I will definitely store here again if I have a need in the future.
BOBBIE KNIGHT | Overall ExperienceI had an excellent experience with this business! Location, cleanliness and staff were awesome!
NELSON PONCE | Overall ExperienceVery friendly management and staff! Kept very clean! I would recommend this storage facility!
Colleen RAY | Overall ExperienceAll the staff were very friendly and knowledgeable Kelly and Nate were excellent.
Gerardo Tavarez | Overall ExperienceThe manager was incredible! He was patient and well informed. We have been dealing with Uhaul in Haines City, Fl rt 17 for 6 years and will continue, thanks to a well run business. Janis & Jonathan
JONATHAN CARD | Overall ExperienceAbsolutely the best place to rent a storage space... staff is beyond amazing and helpful.
MARCOS MENDEZ | First ImpressionsThis place is clean and has excellent service.
TOM MOSTELLO | Overall ExperienceKelly and her team always helpful . Would recommend them Brian H
brian horsburgh | Overall ExperienceI totally recommend this facility. Kelly always goes above and beyond with her customers!!
ELIZABETH COLON | Overall ExperienceKelly was so helpful and kind, she walked us through everything and we were definitely clueless. She displayed patience and knowledge and I’m thankful for her help!
Ariel Wolfe | Online Move InNone
Bianca De leon | First ImpressionsThis is an excellent place to use for your storage needs..
OPAL GUERNSEY | Overall ExperienceMy experience with U hall from my move down to Florida from Wisconsin was great took care of all my needs !! And u hall storage Haines city (Kelly) Is a great manager!! You are very lucky to have her!! She has been great !! Awesome customer service and the facility is beautifully kept !! My storage shed was nice and very convenient!!
TAMMY BRUNSON | Overall ExperienceKelly was awesome in helping us with getting storage. Thank you
robert mitchell | Overall ExperienceThank you for always being there when I had questions.
sharon scott | Overall ExperienceThe facility was excellent and the staff very efficient and helpful ! I would definitely recommend this facility to my friends.
Floyd Davidson | Overall ExperienceI used this storage facility for 8 years and Kelly and her staff have always been helpful and accommodating to me throughout the years. Their service exceeded my expectations and I'd recommend their facility to anyone I know.
ANTONIO OR Crystal HODGES OR Brown | Overall ExperienceThe employees lie at arrive after request the free month they told us there no room available. And send me to lake wales and the employee the lake wales help me and told me there space in Haines city. He tranfer the call to customer service and then there room available. When return to store they are angry because I have a reservation. Not satisfied with this store. Respectfully Pedro Terron
Pedro Terron | First ImpressionsGreat service so far.
KUNTA BRASWELL | First ImpressionsExtremely helpful and friendly staff!
Tinisha Jordan | Overall ExperienceLove the management team
Katasha Felix | Overall ExperienceKelly is amazing, She took her time to explain The process in detail and with ease.
leonardo isaac | Overall ExperienceGreat people in the office! Friendly and helpful!
robert carpentier | Overall ExperienceStaff was very helpful and very Professional….Easy to deal with.
stephen new | First ImpressionsAmazing service! We did get a rat in our unit that destroyed a mattress but things happen. The staff was wonderful though and we are very grateful for all the help!
Joshua Mackelburger | Overall ExperienceKelly and Frank are two amazing people who are so friendly, helpful and attentive to the customers. They kept the establishment cleaned, were always available to help and made the experience 100 times better.
melissa sola | Overall ExperienceAbsolutely fantastic place and people. Customer service at it's best. I highly recommend using the facility!
Marcos Mendez | Overall ExperienceVery pleased with the management and staff at this location! They were very helpful and friendly. They double checked the size of unit we had chosen would be the right size for our stuff since I had reserved it over the phone. Would 100% recommend this location for any uhaul needs!
Colleen RAY | First ImpressionsThe manager and staff were outstanding. The provided exceptional customer service!
Patrick Casey | Overall ExperienceI want to make sure that Kelly gets recognized for the way she treated us when we came into your business, it had been a rough day and I guess she sensed that and she was so overly kind and considerate to me that it made me feel so much better because someone truly cared, you have an excellent employee at your 17/92 location, please give Kelly the reconition she deserves. Sincerely, Annette Baker
annette baker | Overall ExperienceKelly was great to deal with
TOM ICE | Overall ExperienceHope our whole rental experience is as excellent as the first day. Impressed.
KRISTEN DISHMAN | First ImpressionsThank you for providing a safe, clean environment for me to store my belongings. The staff is wonderful!
Susan Belski | Overall ExperienceKelly was amazing and went above and beyond helping us.
Gary Gawinek | First ImpressionsKelly and Frank are the the best,Very accommodating and helpful.Highly recommend them if you need storage or rentals
Scott Howerton | Overall ExperienceI got charged full month for 1 day
Joel Vegas | Overall ExperienceAbove average Service, I will recommend you to anyone who asks about storage.
LINDA MADDY | First ImpressionsI have no complaints whatsoever will rent again there if i had to.. I recommend this place especially for their respectful and positive attitude.
alexis or leticia vazquez | Overall ExperienceI've used many storage units over the years, and by far this is the best location I've had the pleasure of using, including other uhaul locations. The staff, Kelly and frank, have gone above and beyond in helping me with my storage needs. They always called me with changes in billing, changing unit locations to best suit my financial needs, and helped me with moving my things. They even came in to help me unlock my unit when I locked myself out. They helped me by working around my schedule, not theirs. They always treated me with kindness, and like I was the most important customer. I could go on and on. Please let them know how much I appreciated their service, and kindness. They truly have taken great care of me and my belongings since 2019.
Janell Phillips | Overall ExperienceThank you again Kelly for your help!!!
ANDRIS GASCON RODRIGUEZ | Online Move InKelly and Frank were very pleasant and they were always there to help you. We couldn't have had a better place for storage.
BOB & Janice COKER | Overall ExperienceThe only problem that I have was the roaches took some of them back home with me
felix Rivera | Overall ExperienceFrank and Kelly went above and beyond to help me and I am forever grateful. I would recommend this location to everyone and anyone.
CRISTHIA RODRIGUEZ-ROSA | Overall ExperienceNever a problem here.
CHARLES SMITH | Overall ExperienceGreat and amazing personal.
Walter Spinola | Overall ExperienceFrank and Kelly are amazing. They went above and beyond to help me and I really appreciate them.
CRISTHIA RODRIGUEZ-ROSA | First ImpressionsGreat friendly service! Would recommend!
David Dejulio | Overall ExperienceFrank and Kelly are simply the best! What a tremendous resource they've been during my years of moving around the area! I used other sites in the area, this Uhaul location is by far and away the best.
Stephen DeFilippo | Overall ExperienceWorst company ever. I empty out my storage room at the end of the month and still got charged for the next month fee because I had automatic payment. I tried to get a refund from customer service but they freaking kept my money. Never again will do business with you people.
jose freire | Overall ExperienceFrank is extremely patient and helpful. He also did his best to help despite difficulties popping up during our set-up of the storage.
MATTHEW CHANDLER | First ImpressionsFantastic service
chris gould | First ImpressionsStephanie and Frank were outstanding in getting me in and settled into my unit.
Vinnie Varrone | First ImpressionsExcelente, recomendable.
Juan D De Los Santos | Overall ExperienceEveryone was very cordial. Will recommend to others.
James Worthington | Overall ExperienceFrank the Representative was extremely rude did not follow my reservation showed me the wrong storage unit just to get me to upgrade to a bigger one very dissatisfied
Anahi Garcia | First ImpressionsBest storage facility ever! Safe, clean, easy access and reasonably priced. Kelly and her staff are outstanding. They were always helpful and made me feel like a valued customer
Michelle Greeson | Overall ExperienceExcellent service
Gloria Montilla | First ImpressionsThe employe that works the front desk. I cant fully remember his name but he looks to be there all the time. He has help me so much and makes sure everyone is taken care of. I rented my truck and gotten my storage here. Love how everything is maintained and how the ethics here are very good. I usually do not write reviews it I had to for this guy he’s top knotch .Thanks again.
Gregory Bazemore | Overall ExperienceKelly was awesome
richard evert | Overall ExperienceGairy was extremely friendly and professional. Made the process easy and smooth. Would recommend!
mustafa bhatti | First ImpressionsWas disappointed that I didn’t get one free rent ,rent a truck in sc one way to Florida.
Michael Llyod | Overall ExperienceThe local staff was greatly helpful. However, there seems to be a disconnect between online and phone reservations going to the local facility. None of my 3 reservations made it to the local office. Corporate needs to look into this.
Suzanne Wall | First ImpressionsAll
CARL MILLER | First ImpressionsThey advertise one price and then by the time you’re already in there and how are your stuff in there than they go up on the prize like a big-time no I don’t think I would recommend it to anybody I’m sorry I’d be lying if I did and then I’ll top of that your key only works whenever it wants to work so you have to go back-and-forth from the front to the back to check in to check out and then sometimes it works and sometimes it on and then on top of that if you’ve already open the door one time then it’s hard to return to the carts because usually I won’t it won’t open again but anyways I’m glad I’m just done with that experience and I’ll never do it again
CARRIE CHAPMAN WALMSLEY | Overall ExperienceWhat a great place to rent and the staff was the greatest!!!
lisa orisich | Overall ExperienceKelly and team were super helpful in a personal stressful situation. They made it all happen
mike harvie | Overall ExperienceCan’t tell you how much I truly appreciate this place. You always seem to find a way to make my experience extra special. Thank you for everything you guys do!!!
SAMUEL FLEMING | First ImpressionsLong time to ck in. more $ than expected. Then must buy insurance and there lock when I had 2 good locks.
Bob Zepik | First ImpressionsPrompt, courteous and professional servic when moving in. Far beyond my expectations I am impressed with the staff at the UHaul site
Michelle Greeson | First ImpressionsFrom the minute I walked in the store Kelly made sure I was well taken care of. You never know what a person is going through and she put a smile on my face until the minute I left the store. Its because of her I had a great experience. Thank you so much kelly
Jaslynn straight | First ImpressionsLady was ausome
richard evert | First ImpressionsAlways had a great relationship with all the people that work there.
VIOLET Martin | First ImpressionsKelly and Frank were amazing! Friendly, knowledgeable and professional. Thank you so much for all your help.
JANE BLY | Overall ExperienceYa boi Philly (John) was very helpful and deserves a raise....
SHANTU LAWRENCE | First ImpressionsKelly and Frank were always so helpful and friendly. The woman who cleaned the units was also an absolute joy! If I ever need storage again, this location would be our number one choice! Thank you!
David Byrne | Overall ExperienceI had storage unit for approximately 2 yrs never had any problems. Associates were always polite and helpful with any need I needed. I highly recommend this facility for others needs also. Thank you for your services sincerely Thomas
thomas french | Overall ExperienceBoth team members were extremely helpful and helped me resolve my issues with little notice. I thanked them personally and would definitely recommend the business to others
MALACHI MINES | First ImpressionsKelly, the manager, was absolutely perfect in every way! She had immediate answers to all our questions and really impressed us with her amazing customer service. She is incredible and you are so lucky to have her!
David Byrne | First ImpressionsKelly Thanks for taking good care of my Motorcycle Was a pleasure to deal with you Wish you the best Take care Dominique
Dominique Cossette | Overall ExperienceDespite U-haul customer service making some mistakes in setting up my storage unit the manager of the facility was extremely helpful and resolved the issues well. The actual storage facility itself was very nice.
David Jorgensen | Overall ExperienceVery good people running this storage!
Jonathon Cook | Overall ExperienceVery clean and I never worried about my stuff. The employees are awesome!
Robert Brummerhop | Overall ExperienceWe rented a climate controlled unit and it was easy to access, clean and had long bed platform trucks to use. I would recommend.
Kim & Glenn Dennison | Overall ExperienceExcellent facility: clean, wide aisles, free dollies to use, easy access to the facility and from vehicle to storage room, friendly, helpful staff. Good job! Thank you.
Richard Beauton | Overall ExperienceKelly is the best!
Abdel Mercado Roman | Overall ExperienceExcellent facility!! Clean, easy access. Moving is always a pain, but the staff and facilities here made it a much easier experience. Still a lot of work, but much easier. Wide hallways, dollies available for use, secure. Kelly and Frank are first rate. Very helpful, friendly. Would rate it "outstanding" if it were an option. This is a good place.
Richard Beauton | First ImpressionsVery impressed on how easy it was to rent a trailer and then when returning, a 1-2-3 done. Renting a storage unit was very easy and Frank was an excellent staff and patient who answered a lot of questions on the phone and helped us get into a unit as fast as possible. Thank you
francis mccormack | First ImpressionsThe older gentleman I believe his name is Frank, in the end was the reason I didn’t leave. The employee which I wont name. Didn’t seem like he really knew what he was doing. I was interested in the 24 hour access that’s advertised and I was told they don’t do that there unless it’s a unique situation. Near the end of my visit Frank told the guy “you’re going to fast” bc he forgot to have me sign the contract. The response of the employee was “well I have things to do.” I admit I got there a little late in the day. However, the directions I received from google sent me to a Mexican restaurant at first which is why i didn’t arrive until 30 mins to close. In the end the employee seemed as if he’d be happier if I had just left but Frank is the reason I didn’t.
Versie Hildyard | First ImpressionsAlways willing to go above and beyond regular duties.
DEBORAH PRALL | First ImpressionsExcellent except she didnt clear us out when we took our things out. She took the card back from us but did not record that we were out of the unit . We do have a receipt from that day we took our stuff out though cause we rented a truck for our move out of the area for Jan 6th and have the receipt for it. We checked out of that unit the same day. Over all it was the cleanest and well kept place we have EVER used
Debra & Eugene Gesner | Overall ExperienceHelpful and Friendly staff. Thanks for everything Frank.
PETER RAHMING | First ImpressionsThe employees were super friendly and helpful
Bruce Harbison | First ImpressionsAbsolutely great people and facility!
MARY KAY MONTROY | First ImpressionsKelly was awesome!!
eric dutchess | Overall ExperienceWith my constantly changing requirements, the entire staff, especially Kelly, made the entire process smooth and stress free. They provided quick and efficient assistance on any request I had. I highly recommend this facility if you are ever in need of storage.
James Robbins | Overall ExperienceAbove and beyond what I was expecting and truly exceptional customer service.
Robert Brummerhop | First ImpressionsI don't know why the rates keep going up if everything is the same to me!!!!
Aljandro Tena | First ImpressionsThe customer service is was very professional. The men in the counter is really good and super professional
zulma mujica | First ImpressionsKatie and her entire staff have been professional, efficient, personable, and helpful. It has been a real pleasure to interact with them! If the price hadn't gotten so high, we would still be there.
CHRISTINE COSTA | Overall ExperienceWe were in a panic when we first got there regarding our movers. They were sympathetic to our situation. They made us feel so much more relaxed. They all had a good sense of humor and did a great job in helping every step of the way. Thank you so much everyone!!
Laura Marcotte-Jolicoe | Overall ExperienceFrank was so helpful in our time of need. In a time where kindness is hard to find. Thank you so much. This location is the best.
Patricia Brown | Overall ExperienceUsed the units for about 4 years. downsized to 1 and then finally moved the rest to our home. Kelly Papadem was the BEST.
MARIE MCCALLION | Overall ExperienceThe representative at the front desk was very friendly and explained everything thoroughly.
Vishal Ramnarain | First ImpressionsWas a customer for 10 years and never had a problem with the facility. Definitely will refer friends and others to your faculty.
SUSAN DIEBOLD | Overall ExperienceEveryone was so very helpful. They listened to our concerns. Will Definately use them again for all our moving and storage needs.
Laura Marcotte-Jolicoe | First Impressionsvery friendly and helpful
Thomas French | First ImpressionsThe staff was always extremely helpful and friendly. I would recommend this Haines City U-Haul Storage facility.
Dawn Lyons | Overall ExperienceThe facility is always clean. The staff is courteous and helpful
Carl Seidl | Overall ExperienceStaff very friendly, always helpful, would recommend this location to anyone looking for a great place to store their extra stuff!
robert durham | Overall ExperienceClean Facility. Very friendly staff.
Lee Cross | Overall ExperienceDon't like how they lie and charge so much.
Marilyn Annette De La Paz | Overall ExperienceFrom the moment I opened my storage unit in this location to the moment I closed it, everything was very pleasant, nice, and easy. Caitland is very helpful and so is everyone else. 100% recommended.
Cristal M. Garcia | Overall Experiencewe We’re 25 minutes late called to tell them that was ok. The gas was over full and they charged an extra dats rental. I believe I should be refunded that charge as it’s ridiculous for pull in time
Melinda Maddox | First ImpressionsGood staff, friendly, overall good service, I recommend them
Luz E Feliciano | Overall ExperienceThe staff were very friendly and supportive.
Lee Moyer | Overall ExperienceFacilities and staff were top notch. Will recommend to everyone in the area.
Charles Bettilyon | Overall ExperienceGreat customer service
Iris Rivera | Overall ExperienceSmooth, quick process. Lady was very pleasant.
Tim Duncan | Overall ExperienceKaitlyn that helped us was awesome! Went above and beyond to make sure we got what we needed.
Dawn Davis | First ImpressionsWorkrs has very bad attitudes
James Copeland | Overall ExperienceHad the unit for 2+ years with no problems at all.
DARVEL HARRAL | Overall ExperienceThank You Kelly for making our first experience of using a Storage place in Florida a Great one. Also a Thanks to all the others in the office that helped out in our time that we had our stuff stored
Kimberly Croaston | Overall ExperienceN/a
James Douglas | Overall ExperienceNo comment... Poor attitudes and horrible customer service skills
AMANDA MILLER | Overall ExperienceVery nice staff working there, friendly, polite and ready to assist.
Lillian Rivera | Overall Experienceno comments
Desmond Bailey | Overall ExperienceMy UHAUL choice because the service by all staff members especially Kelly and Frank was exceptional. In a day where computers and robots are replacing the human touch the experience was refreshing.
SONJA ENGLISH | Overall ExperienceVery nice and helpful.
David Bernal | First ImpressionsThe staff was very polite and professional every time I was there
randall haire | Overall ExperienceThe staff is over friendly they know what they doing they treat you like you're the only one there no matter how crowded they are I thank them or they courteous and place sincerely Jose
Jose Soto | Overall ExperienceEverything went smoothly, my belongings arrived safely and on time. I would recommend using this service.
Rhonda Blackburn | Overall ExperienceMuch better than the competitors
Luis Fernandez | Overall ExperienceThank you for being an excellent co. to do business with..
Mary Ann Geisser | Overall ExperienceThanks to all of you. We love Uhaul.
JESUS RIVERA | Overall ExperienceBy far the friendliest people we've met are the own Kelly and her significant other that run the U-Haul. They went above and beyond what they had to and help but our minds to ease with any questions.
Ashley Chenoweth | First ImpressionsThe man was mad he was there on his day off to do inventory, told us he didn't have 2 give us an inside room on promo, didn't offer a room big enough for our stuff. No manager callback from Uhaul.
Adam Smith | First ImpressionsProvided the service we needed in a timely manner.
Frederick RobertsJr | Overall ExperienceVery helpful and accommodating staff.
Cliff McLeod | First ImpressionsGreat people
randall haire | First ImpressionsVery kind and helpful in taking care of us. We made a very big move relocating our family. Thank you for all your kindness! 😊
kris hansen | First ImpressionsGreat
luis santiago | Overall ExperienceGreat people
SCott Horler | Overall ExperienceGreat friendly people, very convenient
Gene Scoggins | Overall ExperienceSo far excellent service. Thank you!!!!!
Pamela or david johnson | First ImpressionsGood experience
WILLIAM JACK | Overall ExperienceWas fine
jay/pamela /richards/mclane | First ImpressionsGreat communications
herb hunt | Overall ExperienceFriendly staff
gary lefler | Overall ExperiencePleasant and efficient CSR.
Edna Morales | ReservationRecomiendo q usen uhaul,mi experiencia fue exelente. Kelly la gerente del uhaul de haines city puso de su empeño para q todo saliera muy bien. Y los precios son bien bajos. Gracias kelly!
keila garcia | Overall ExperienceA reservation made months beforehand was not easily accessed. Caused unnecessary anxiety and frustration for both me and employee trying to assist me. Not sure if it was a fault of system or employee.
Randy Walden | ReservationWell a facility can appear top of the line it is the people that work there that make the difference to the customer. U-Haul Haines city Florida in their staff are the best of the best.
mike schuwerk | Overall ExperienceGood service
MADELINE rivera | Overall ExperienceAfter paying early, I received an e-mail stating I was overdue and a late fee applied. I went and showed receipt. 2 days later their lock was on unit and I could not get in. Found another place!
janie hepler | Overall ExperienceI have been billed for a month that hasnt even happened. Person at 800 number said one thing and when I went it was another. I am not paying what I’ve been billed. Very sad, customer service sucks
Christine lords | Overall ExperienceExperience was made painless by personnel. Thank you
Donna J Simmons | ReservationFriendly and helpful. Nice facility.
Gregory Watts | Overall ExperienceThey are always friendly and take care of their customers
RAYANNE RIVAS | Overall ExperienceVery friendly and convenient
DONNA METHERALL | Overall ExperienceEveryone at the office was very helpful and professional. They went above an beyond with their exceptional service. A BIG kudos to them. It was a pleasure making busy with U-Haul.
Italia Gonzalez | ReservationThe employee's at this location are awesome,
PEGGY SAJEWSKI | Overall ExperienceThese comments are for uhaul in general, not Haines City. I do not like the fact you do not have partial month options. I needed space for 5 weeks, but still ended up paying for two months.
Michael Young | Overall ExperienceVery polite and helpful. Storage units were very clean
CHRIS LA PORTA | ReservationKelly and Frank were great to work with. Very pleasant and efficient. They made the experience quick and easy and hassle free. Would definitely recommend or use their services again in the future.
Heidi Kirk | Overall ExperienceI had a U-Box delivered there from out of state, and a local delivery company brought it to our house and managed the unloading and returned the box to Haines City. The process worked great for me.
ROBIN RIGAZIO | Overall ExperienceThe staff were VERY helpful in every way when I had to pick up my Inbox that had traveled 2000 miles across the country. The Inbox method for moving worked with the great help I received on both ends
Loretta Wright | Overall ExperienceVery helpful staff
Lisa Arnold | Overall ExperienceThanks to Kelly and Dean for their help!
Alexandra Gavin | Overall ExperienceThe delivery women was great and she was really fast
ANGELA MARAGLIO | Overall ExperienceYou should make it so you can have two access cards to open gates per customer. We weren’t always together so the other one could not access gate
jody carmean | Overall ExperienceGreat location and great staff.
Ellen Johnson | Overall ExperienceGreat
Kevin Boyd | Overall Experienceeveryone was so help full. overall great experience
maria duncan | Overall ExperienceThe staf were very accomodating, which allowed us to expedite our move. My kudos to the staff, I will recommend U-Haul, and specifically this office to friends and family.
Jack hoover | Overall ExperienceNot a single issue
John and Rosemary Fitzgerald | Overall Experiencepricy but very secure and clean
Charles Hendry | Overall ExperienceAll good
george gambino | Overall Experiencei was very impressed with staff and facility .
kevin milliken | Overall Experience