Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank to you and Ben for you patience and professional attention. Ben was a jewel. He help me with the rental and the truck return. I hope to see him again at this location on April 1st.
Thank you 😊🙏🏾
Jimmie Scyffore
Rating:
5.0
Friendly, Convenient & near apartment!
Will Buchanan
|
First Impressions
Rating:
5.0
Could have more lighting in the units but, overall a great experience and the staff was A+! Thanks for all.
Darnell Washington
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Paul Brady
Rating:
5.0
Seamless reservation and online pickup, vehicle was clean. I liked the truck a lot, I would recommend this location to others.
Celia Vann
Rating:
5.0
Your trailers are great....they're just VERY NOISY!
Your employees are fantastic and very helpful. "Kevin" was awesome!
I WOULD like to buy one of your little "paper" bank trucks but was told two years in a row now that you didn't have any in stock! Why? People would buy them like hotcakes.
Susan Farthing
Rating:
5.0
The team at Greenwood was excellent. Ben went above and beyond the call of duty to provide superior customer service.
Erran Persley
Rating:
5.0
Ben who runs this location is awesome. Kind, helpful and goes the extra mile to provide excellent customer service.
Erran Persley
|
First Impressions
Rating:
5.0
The best customers service and knowledgeable perfect 10
ANGELA Harris
Rating:
5.0
Customer did not leave a comment.
Mike Olinger
Rating:
5.0
Customer did not leave a comment.
Karen Brown
Rating:
5.0
Not sure. My experience was really good.
Deloristene Adamson
Rating:
5.0
Customer did not leave a comment.
Caio Vigo-Pereira
Rating:
5.0
Customer did not leave a comment.
Charles OLIVER
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
KAPRIN JONES
Rating:
5.0
The place was ok at first but was better when I moved out.
ERIC HOLSTEN
|
Overall Experience
Rating:
1.0
Smelled like burning oil the whole 700 miles. Uhaul rented out my van even tho I made a reservation 1momth ago. And the tire light came on right after I left the store
Ernest Gray
Rating:
5.0
Customer did not leave a comment.
Dylan Ogden
Rating:
5.0
Customer did not leave a comment.
Miombria Jones
Rating:
5.0
Customer did not leave a comment.
Mark Tipton
Rating:
5.0
10/10. Great people! They helped me check in efficiently.
Cameron Pizzo
Rating:
5.0
Guys wher great 👍
Travis Edwards
Rating:
5.0
Customer did not leave a comment.
Stacy Bennett
Rating:
5.0
Nothing. Your man Ben was most helpful!
daniel swanson
Rating:
5.0
Customer did not leave a comment.
Shani Bell
|
Overall Experience
Rating:
5.0
❤❤❤❤
Lavondra Meachem
|
First Impressions
Rating:
1.0
I was charged for gas when my gas gauge was still sitting where it was to start with and was given an attitude about it when I questioned why I was charged a extra 20 dollars Over the estimate for 20 miles on a uhaul that was 19.95 to rent and only had for maybe a hour
Tricia Reynolds
Rating:
4.0
I should have walked around truck and had full check off. It has damage I was unaware of
Greg Perrin
Rating:
5.0
Customer did not leave a comment.
Chris Mefford
Rating:
5.0
Customer did not leave a comment.
regina wood
Rating:
5.0
Everything went smooth . Staff was excellent , and very friendly . Vehicle was clean , easy to drive and took the load with no problems. The only thing that’s an issue for me is the pricing . I rented a van for 6 hours for $19.95 , with a Dolly for $10 . It’s the cost per mile that gets me @ .89c a mile. Then you have U-Haul tax, state tax .I drove only 43 miles there and back across town. The total cost was $97. 75 , plus $10 that put in the tank to fill it back up. False advertising? Probably not, and I’m not sure who to blame , but Joe Biden isn’t doing me any favors . I like U-Haul, but it’s a pity prices are so high. There is a free months storage available though , so fair enough.
John Ryan
Rating:
5.0
Customer did not leave a comment.
debra payne
Rating:
5.0
All of staff was helpful . Great manager
Debra Trotter
Rating:
5.0
The employees at this location have been the nicest I have met during my many years using uhaul services. They are very prompt and helpful.
Emily Dixon
Rating:
1.0
First time I used them Horrific, second time even worse!!! I say use at your own discretion. Me never again!!!!
anesa kaid
Rating:
5.0
Customer did not leave a comment.
David Freerksen
Rating:
5.0
Customer did not leave a comment.
Shanequa Ragsdale
Rating:
4.0
I never received an email stating my requested my pick up location changed to my actual pickup location. Additionally, when I arrived at the pick up location, the app would not verify my location.
Evan Fowler
Rating:
4.0
The mileage estimated at the pick up location was less than the trip required, resulting in an unexpected mileage charge at the destination.
Gary Walker
Rating:
4.0
Customer did not leave a comment.
Jonathan Petty
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Mark Rauser
Rating:
5.0
Customer did not leave a comment.
Kathleen Long
Rating:
5.0
Customer did not leave a comment.
Norm Sands
Rating:
5.0
Customer did not leave a comment.
DEVIN SEHON
Rating:
4.0
Customer did not leave a comment.
David Turner
Rating:
5.0
Customer did not leave a comment.
Paul Brady
Rating:
3.0
Customer did not leave a comment.
Kraig Keith
Rating:
1.0
Horrible. Messy. They had uhauls backed into other uhauls. Then I woke up to a $100 charge to my card because they charged me $4.25 per gal of gas instead of $2.39 which is what gas ACTUALLY COSTS. Since my app wouldn’t load, and had to contact the service number, the real person I spoke with DID NOT tell me they would charge me for that. I had thought I filled up the tank to the proper line, I guess the line is whatever they want it to be bc they have full control over the reservation and posted information on there. On top of that, when I made the reservation for Blanchard to Tulsa, they gave me over 60 miles SHORT of available mileage. As if they were anticipating to charge me $1/xtra mile driven. I’m disgusted by this company. It wasn’t like this 5 years ago last time I needed to rent a uhaul. I’ve had a legitimate break down over this entire process and if I could sue them for emotional distress I would. Steer clear of these people. Especially if they’re in Tulsa, those people are twisted.
Amber Hodge
Rating:
5.0
Customer did not leave a comment.
Anthony Smith
Rating:
4.0
Customer did not leave a comment.
Mario Espinoza
Rating:
5.0
Customer did not leave a comment.
CANDICE CHINSETHAGID
Rating:
5.0
Customer did not leave a comment.
Lindsy Harper
Rating:
5.0
Customer did not leave a comment.
Wendel Fulk
Rating:
5.0
Friendly prompt service.
shirley Hauton
Rating:
4.0
Customer did not leave a comment.
Brett Freeland
Rating:
5.0
Customer did not leave a comment.
John Soares
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
QUINTINA mayes
Rating:
5.0
Customer did not leave a comment.
Doug Brodie
Rating:
5.0
excellent customer service
maria Zuniga
Rating:
5.0
Great service thanks for your business
Jose Hernandez
Rating:
5.0
Customer did not leave a comment.
Kelli Deshone
Rating:
4.0
Customer did not leave a comment.
John Forman
Rating:
5.0
Customer did not leave a comment.
Chris Tucker
Rating:
3.0
Customer did not leave a comment.
James Berger
Rating:
5.0
Customer did not leave a comment.
Leslie Gibbs
Rating:
4.0
Truck had a leak in moms attic. It was a rainy day so a lot of our items got wet
Joe Pappas
Rating:
5.0
Customer did not leave a comment.
Todd Lass
Rating:
5.0
Always a pleasure, thanks!
Liz Klumpp
Rating:
5.0
Staff was very helpful!
mark mcnay
Rating:
5.0
Customer did not leave a comment.
Tiffany Cox
Rating:
5.0
Was everything I hoped for using their service
Trev Hiner
Rating:
5.0
Went above and beyond to be helpful. Very courteous.
Roxanne Sterling
Rating:
5.0
The gentleman who checked me in, I can’t remember his name..Brian I maybe? He was amazing! Very knowledgeable! Very speedy! Explained the return process perfectly!
Marilyn Leach
Rating:
3.0
Customer did not leave a comment.
Ron Edwards
Rating:
5.0
Nothing it was great!
Kim Whorton
Rating:
5.0
Be aware that even though you may have reserved additional items, ie dolly, blankets, etc., they may not have them when you go to pick up the truck.
Eldie Morris
Rating:
3.0
Heater wasn’t working, dolly got lose and I had to pay!!!
Jose Hernandez
Rating:
4.0
Customer did not leave a comment.
Diana Morgan
Rating:
5.0
Customer did not leave a comment.
Reade Phillips
Rating:
3.0
Make sure that the equipment is in proper working condition.
Ann Elane Strawn
Rating:
5.0
Customer did not leave a comment.
Mike Olinger
Rating:
5.0
Customer did not leave a comment.
joseph hudson
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Dan Noland
Rating:
5.0
Very good customer service.
JOHNNY SPRIGGS
Rating:
4.0
Do I get my deposit back
Jacob Weaver
Rating:
4.0
Pick in a doorbell has to wait 10 minutes before any one came to help me
TRAVIS ELLIOTT
Rating:
5.0
The customer service was Excellent. We had a problem with the door not opening because the items in the back had shifted. We had only 1 hour to get the truck unloaded and back. I called and spoke with the Manager and was told not to panic, but do what I needed to do to get the back open and bring the truck in afterwards. After a few cuts and bruises, we finally got it opened and was able to the back open and returned the truck in due time.
YES, I've used this location before and will continue to use if needed in the future.
THANK YOU
BRENDER MARTIN
Rating:
4.0
Customer did not leave a comment.
Amy Albert
Rating:
5.0
Customer did not leave a comment.
Jeremy Marshall
Rating:
5.0
Customer did not leave a comment.
Rachel Warila
Rating:
5.0
Customer did not leave a comment.
David Cabrera
Rating:
5.0
Great
Lori Mackey
Rating:
5.0
Customer did not leave a comment.
Rachel Warila
Rating:
5.0
Customer did not leave a comment.
stephen Back
Rating:
5.0
EXCELLENT
kenneth brune
Rating:
5.0
Great all around service
Lennell Haley
Rating:
5.0
Nothing the process was quick and employees very professional. Also had propane tanks filled there and will use them again! Thanks
Kim Whorton
Rating:
4.0
Customer did not leave a comment.
Daniel Avery
|
Overall Experience
Rating:
3.0
Na
sharonda henderson
Rating:
3.0
Too many homeless people living in the facility..
Larry Alexander
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tammy Donley
Rating:
5.0
Nothing, everything was great. Super easy and timely pick up and drop off.
Brandyn Diemer
Rating:
5.0
Customer did not leave a comment.
Debbie Rush
Rating:
5.0
Customer did not leave a comment.
jessica flores
Rating:
4.0
Customer did not leave a comment.
Ron Nick
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Chris Cauthon
Rating:
4.0
Customer did not leave a comment.
Julie O'Connor
Rating:
5.0
Kevin was amazing and went out of his way to help us and recommended places to eat when asked.
Matthew Gilliam
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Nick Allen
Rating:
5.0
Customer did not leave a comment.
Mike Olinger
Rating:
1.0
Did everything wrong
Marcus Childs
Rating:
5.0
KeepUp the Great Elrk !!
ted mole'
Rating:
5.0
Customer did not leave a comment.
Leslie Gibbs
Rating:
5.0
Thank you, uhaul!!
KEELAN RYBACKI
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Akisha Hervey
|
First Impressions
Rating:
5.0
Thks for your help
Debra Trotter
|
First Impressions
Rating:
5.0
Management really helpful and knowledgeable.
Rudyard Lewis
|
Overall Experience
Rating:
5.0
I had my starter go out in the parking lot when I was removing things from my unit and Kevin went above and beyond to give me assistance trying to jump start my vehicle and a few other employees including the manager also gave me help and I am very appreciative of this help.
Colin Downey
|
Overall Experience
Rating:
5.0
Ben was outstanding and went above and beyond to help us!!!
David Bruton
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Dayo Tychus
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Mikel Wilson
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Lucinda Rives
|
First Impressions
Rating:
1.0
My unit was infested with rats and destroyed all of my things. The staff is very unprofessional as well !
Nylia Finch
|
Overall Experience
Rating:
2.0
The storage unit served its purpose, however the staff lacks basic customer service skills. On more the one occasion, I've been made to feel like I'm a bother when asking a question. The most recent encounter was when I got the last couple of boxes out of my unit. I attempted to let the guy wearing a ponytail know that I was out of the unit, but the door was locked and it was a few minutes before 7pm on Saturday. I then knocked on the door and was completely ignored. I thought maybe he didn't hear me, so I knocked again. He then walked from behind the counter and just when I thought he was coming to see what I wanted, he went the back and turned the music up, blasting Rebel Yell by Billy Idol! Completely unprofessional and unbelievable!
Baasheba Rice
|
Overall Experience
Rating:
2.0
Customer did not leave a comment.
RONNIE GAINES
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Tiana Ray
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Michelle Butenhoff
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Dominic Durant
|
First Impressions
Rating:
5.0
Every time I visited this location, the entire team was extremely friendly and helpful! Best place to get a storage unit in Tulsa, Oklahoma! Right across from the DRILLER stadium!
Beth Baker
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Priscilla Jackson
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Bobby Hall
|
Overall Experience
Rating:
1.0
This business makes calls using a restricted caller id so that their customers do not know it's U-Haul calling about their out of date payments, this causing the customer to lose all of their possessions. Very poorly ran business.
Matthew Schroeder
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sam Burns
|
Overall Experience
Rating:
3.0
Great service.
Samantha Glass
|
First Impressions
Rating:
5.0
Carey and Ben and others awesomeness 😁😁😁😁😁
AMBER WEST
|
First Impressions
Rating:
5.0
The Manager Ben, Was The Best! 👋👋👋
marcia crooms
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
clifton mason
|
Overall Experience
Rating:
5.0
The guy at the front desk deserves a raise
raymond gray
|
Overall Experience
Rating:
5.0
Facility was very clean and Ben was incredibly helpful.
Gregory Poarch
|
Overall Experience
Rating:
5.0
STAFF WAS SUPER FRIENDLY AND HELPFUL, VERY KNOWLEDGEABLE
Sam Burns
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Seth Becker
|
First Impressions
Rating:
4.0
I had my stuff in storage for a while the MANAGER himself was absolutely understanding and friendly the associate members have poor attitudes also my storage had rat pellets and mice eating my clothes .
Iesha Riley
|
Overall Experience
Rating:
3.0
The rent increased once if not twice a year. I cleaned my storage out yesterday, to find mice poop and dead mice littering the floor. I had to throw away tons of clothing ruined by mice! The smell and after effects are Disgusting!
Tzeitel Buchanan
|
Overall Experience
Rating:
5.0
Very friendly and professional and respectful my overall experience with staff members were above the best customer service experience i have been exposed to in the decades of working with others, you have a phenomenal 😀 staff
Kathy Spellman
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Bradley Reed
|
First Impressions
Rating:
5.0
The manager Ben runs the building like he was born to do it. He treats everyone fairly, honestly, and with respect. I have nothing but good things to say about this store.
Berterick Bailey
|
Overall Experience
Rating:
5.0
Ben was extremely knowledgeable and was more than willing to help in whatever ways that he could.
C.J. Hertz
|
Overall Experience
Rating:
5.0
Best customer service I have ever had with U-haul. Thank you.
Jonathan Jenkins
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
howard smith
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
JANICE CONNOLLY
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Stephen Kloehr
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
howard smith
|
First Impressions
Rating:
4.0
I wasn't a fan of the rate increase and I found a way better deal elsewhere.
Josh Metcalf
|
Overall Experience
Rating:
5.0
I used U-haul on Archer for over 5 years. Besides a little water damage on a few items, I always felt that my things were safe and environmentally controlled temperatures. I've seen many things get ruined by NOT USING the environmentally controlled storage units. It might be a little more expensive but it's an investment in your things.
RANDY SHEPHEARD
|
Overall Experience
Rating:
4.0
Older building but clean and excellent security system in place. Personnel exceptional!!! Thank you for your help!!!
Patricia Russell
|
First Impressions
Rating:
5.0
Thank you Mr Ben Hunnicutt- very Professional, Efficient & Informative!!
Tanya Smith
|
Online Move In
Rating:
5.0
Love this place
TENISHA HARRIS
|
Overall Experience
Rating:
5.0
Great experience.
Duszan Derda
|
Overall Experience
Rating:
5.0
I really appreciated the help that the manager gave me to get items delivered, stored, and unpacked. He was very helpful and an excellent problem solver for my complicated situation. I will definitely share the facility to friends and family.
Jessamine Koenig
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
David Waldschmi
|
Overall Experience
Rating:
5.0
I hired a one way rental and changed my pickup location several times. I reserved a stage unit and. hired 3rd party movers on both ends through U-Haul. Every single time I called, I spoke to a different person who immediately knew my rental/reservation history and was able to accommodate me. I WILL RECOMMEND THIS COMPANY TO ANYONE!
Thank you for making my move so easy
jamie cunningham
|
First Impressions
Rating:
3.0
I only needed a U haul Truck for Trucc Luu. Never did I use any storage unit(s) and I even went into the Uhaul place on 11th & memorial, in Tulsa Ok. And tried to speak to them about the online booking. I didn't use this again and I am not mobile to go into A place. This man Trucc Luu lives with me and if he was charged for this I would like it corrected please and thank you..once again this is Misty Abrams. 9187145313
msmistyabrams@gmail.com
Please contact me and let me know further steps that need to be done to correct this please.
misty abrams
|
Online Move In
Rating:
4.0
Good location and friendly staff; however, when I first checked in to get my unit (after making a reservation), I had to wait for over an hour in line despite only being a few people in front of me. I also saw a dead rat on the floor when I was moving items into my storage unit.
Jason Dave
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Mark Moore
|
First Impressions
Rating:
5.0
By far the best customer service I have ever experienced at not just any U-Haul, but any service company I’ve ever done business with. These guys are super helpful, gorgeous historic building, & the variety of units are always well lit & super clean.
ERIN MITCHELL
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LaDena Hampton
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Kamilah White
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Rose Woods
|
First Impressions
Rating:
5.0
All the team members I worked with were incredibly helpful. Awesome customer service!
Yolantrice Collins
|
First Impressions
Rating:
5.0
The guy was so helpful and funny. I hate I don't remember his name.
Amber Stewart
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Duszan Derda
|
First Impressions
Rating:
5.0
Thankful 💕
TENISHA HARRIS
|
First Impressions
Rating:
5.0
Chris signed me up ..was a plesant experience. Glad yall could do business with me ..
Patrick Fox
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
DAVID CAREY
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
derriyon haley
|
Overall Experience
Rating:
1.0
Worst customer service ive ever experienced on November 7th 2021. A man named Dedrick and another guy Derrick who probably gave me a fake name were the worst two employees I have ever met. I politely asked to pay my bill after staniding in line for twenty minutes. The response to my question was a scrunched up face made to appease the customers he was helping and then blatantly ignored. It was only after I stated "really youre just going to ignore me" that my question was answered with the most monotone "it will be a minute sir" ive ever heard. I was in the store to make a payment. But after being treated in such a manner I just got all my belongings out. Those two employees cost a customer that had been there for nearly five months. And was planning on being there another 5 months or more. Now I have my parents ashes in the trunk of my car until I find another storage. Trash service them two guys.
BILLY COLLINS
|
Overall Experience
Rating:
1.0
Couldn’t even fit couch into elevator. I find it annoying that you can’t even move bigger things in there
Adrian Melton
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
LaShawnta Poore
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Brandi Hamilton
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
pedro nelson
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
donna colbert
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Max Nelms
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kenneth Souder
|
Overall Experience
Rating:
5.0
I love the staff and location very much, I come here for all my packing/moving needs. They were so accommodating and super knowledgeable about the facility and rates.
After renting the unit I was super excited to get a unit close to the size I needed at this location. If you have a larger and taller unit become available I really could use a larger one if you do.
Thank You, UHAUL on Archer
ANGELA MUGAVERO
|
First Impressions
Rating:
5.0
Thank you for keeping my stuff Secure and safe
Latonya Lovell
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
KWAMEISHA DARDEN
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JUDY JETTON
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Judith Ide
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kaland Bakken
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Joseph Hiers
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Shanaa Massey
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
hanai delgado
|
Overall Experience
Rating:
5.0
The manager, Karrie was a great help. She was attentive and knowledgeable. I would definitely recommend this store and Karrie as a resource person.
beverly henderson
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
STEVEN MOORE
|
First Impressions
Rating:
3.0
I originally had a unit and needed a bigger one but because of time constraints and the convenience of the location, I ended up renting with your location. Now I've rented a much larger, better unit and I'm working on consolidating the two into one. Here's why I wouldn't recommend your location: small elevator, hard to get in and out of the building with loads, stairs and small weird shaped units. All of those things are because of the building and out of your control and I'm sure you are aware, but that is honestly what I would tell anyone asking about the storage there. Everything else was great. And everyone was very helpful.
Alana Doughty
|
Overall Experience
Rating:
5.0
The staff was very friendly and very accommodating!
Max Nelms
|
First Impressions
Rating:
5.0
It was a great year long experience, would use the place again and highly recommend it !!!
Charles Stinecipher
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cindy Craig-Williams
|
First Impressions
Rating:
5.0
Easiest company to deal with. Thank you for helping us during our transition.
Angie Meridith
|
Overall Experience
Rating:
5.0
Kari and her team were extremely caring, helpful and professional. Great experience!!
Floryda Calloway
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
Tracie Miller
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tamica Corbin
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Kaland Bakken
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Bethany McDonald
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
BILL MADDUX
|
Overall Experience
Rating:
5.0
Thank You
trudy hall
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Jessica Cox
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TYLER EISENSMITH
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Jeffrey Pascoe
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Bryant Davis
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Alean Alvarez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John &Karen Gregorovic
|
First Impressions
Rating:
5.0
Curtis was super awesome and super helpful and worked really hard to make sure we were getting what we needed
Meriah Pasag
|
First Impressions
Rating:
5.0
Excellent service
IVAN LOPEZ QUINTANA
|
Overall Experience
Rating:
5.0
Friendly and informative staff.
Brian Hubard
|
First Impressions
Rating:
5.0
Excellent service and professionalism
IVAN LOPEZ QUINTANA
|
First Impressions
Rating:
1.0
Had a 5’x8’ trailer and discussed the contents and I was given a storage unit 5 feet off the ground that was a 5’x5’ square, 8 feet tall. The unit itself was useless. The door outside wouldn’t open
Dylan Raposo
|
Overall Experience
Rating:
4.0
Staff was busy but excellent. Very helpful and friendly.
Laura Llewellyn-Drake
|
First Impressions
Rating:
1.0
Your staff are terrible at this location. We were harassed for parking in the handicap parking (with placard) so they could park your Uhaul van for advertising. Terrible staff all around.
Caroline Glenn
|
Overall Experience
Rating:
5.0
nice
Connie Fisher
|
First Impressions
Rating:
4.0
Considerate employees. Not much flexibility.
Patricia Estes
|
Overall Experience
Rating:
5.0
This storage was great, the only thing I think I should be given was a prorated refund. My storage was from the 15th to 15th I move out 8 days later.
marsha gibbs
|
Overall Experience
Rating:
5.0
Thank you!!
timothty moses
|
Overall Experience
Rating:
4.0
Everything was well kept. Just problems with water leaks when it rained
Susan Smit
|
Overall Experience
Rating:
3.0
The staff was short handed most of the time. One guy though was over the top customer service centered. We called and and checked on us, it was great! If all the workers were customer focused
Nicole Brown
|
Overall Experience
Rating:
1.0
Poorly maintained facility. Hard to move items around storage areas because of poorly designed and maintained entrances, sidewalks and parking lots. Elevator broke several times while renting storage.
Andrew Arkley
|
Overall Experience
Rating:
5.0
Thank you....
timothty moses
|
First Impressions
Rating:
4.0
Employees helpful when asked, but I would suggest training to greet each customer as they walk in and asking how can we help you today. Higher touch initiative, but would separate you from others.
Jeff Ray
|
Overall Experience
Rating:
3.0
Could of explained the storage lot better by letting the person know that you have to walk up stairs and carry your stuff up 10 stairs because there's no way around it not know if the person is able
Diana Hynes
|
First Impressions
Rating:
5.0
Keep up the good work
Latasha Harris
|
Overall Experience
Rating:
3.0
Freindly staff and very clean grounds and store.
Shannon Gardner
|
First Impressions
Rating:
5.0
Great staff great customer service
Dedric McBride
|
First Impressions
Rating:
5.0
The U-Haul at 504 E Archer Tulsa, Ok Is one of the best storage facility I had ever used.
Thanks you again,
Clifford Montgomery
|
Overall Experience
Rating:
3.0
Need more friendly staff
Kelli Penn
|
Overall Experience
Rating:
2.0
Locks kept getting put in my storage unit by accident. Gaining access was always dramatic and never easy and the Elevator was broken multiple times when I was trying to move things in and out.
kara lowry
|
Overall Experience
Rating:
5.0
The staff was very helpful and friendly.
Travis West
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Overall Experience
Rating:
3.0
Staff could be more engaging and the elevator could be replaced
John Sanders
|
Overall Experience
Rating:
3.0
The customer service was horrendous. Also when I was moving stuff in to the unit I was kicked out of the building earlier than when it closed because the person on duty wanted to leave work early