Customer Reviews for U-Haul Moving & Storage of Greenwood District

3,531 reviews

504 E Archer   Tulsa, OK 74120
(Corner of Greenwood and Archer, Across The St from Driller Stadium)

(918) 583-8551

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(918) 583-8551

504 E Archer
Tulsa, OK 74120
(Corner of Greenwood and Archer, Across The St from Driller Stadium)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

krayven spangler 
Rating:
5.0

Thank to you and Ben for you patience and professional attention. Ben was a jewel. He help me with the rental and the truck return. I hope to see him again at this location on April 1st. Thank you 😊🙏🏾

Jimmie Scyffore 
Rating:
5.0

Friendly, Convenient & near apartment!

Will Buchanan  |  First Impressions 
Rating:
5.0

Could have more lighting in the units but, overall a great experience and the staff was A+! Thanks for all.

Darnell Washington  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Brady 
Rating:
5.0

Seamless reservation and online pickup, vehicle was clean. I liked the truck a lot, I would recommend this location to others.

Celia Vann 
Rating:
5.0

Your trailers are great....they're just VERY NOISY! Your employees are fantastic and very helpful. "Kevin" was awesome! I WOULD like to buy one of your little "paper" bank trucks but was told two years in a row now that you didn't have any in stock! Why? People would buy them like hotcakes.

Susan Farthing 
Rating:
5.0

The team at Greenwood was excellent. Ben went above and beyond the call of duty to provide superior customer service.

Erran Persley 
Rating:
5.0

Ben who runs this location is awesome. Kind, helpful and goes the extra mile to provide excellent customer service.

Erran Persley  |  First Impressions 
Rating:
5.0

The best customers service and knowledgeable perfect 10

ANGELA Harris 
Rating:
5.0

Customer did not leave a comment.

Mike Olinger 
Rating:
5.0

Customer did not leave a comment.

Karen Brown 
Rating:
5.0

Not sure. My experience was really good.

Deloristene Adamson 
Rating:
5.0

Customer did not leave a comment.

Caio Vigo-Pereira 
Rating:
5.0

Customer did not leave a comment.

Charles OLIVER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KAPRIN JONES 
Rating:
5.0

The place was ok at first but was better when I moved out.

ERIC HOLSTEN  |  Overall Experience 
Rating:
1.0

Smelled like burning oil the whole 700 miles. Uhaul rented out my van even tho I made a reservation 1momth ago. And the tire light came on right after I left the store

Ernest Gray 
Rating:
5.0

Customer did not leave a comment.

Dylan Ogden 
Rating:
5.0

Customer did not leave a comment.

Miombria Jones 
Rating:
5.0

Customer did not leave a comment.

Mark Tipton 
Rating:
5.0

10/10. Great people! They helped me check in efficiently.

Cameron Pizzo 
Rating:
5.0

Guys wher great 👍

Travis Edwards 
Rating:
5.0

Customer did not leave a comment.

Stacy Bennett 
Rating:
5.0

Nothing. Your man Ben was most helpful!

daniel swanson 
Rating:
5.0

Customer did not leave a comment.

Shani Bell  |  Overall Experience 
Rating:
5.0

❤❤❤❤

Lavondra Meachem  |  First Impressions 
Rating:
1.0

I was charged for gas when my gas gauge was still sitting where it was to start with and was given an attitude about it when I questioned why I was charged a extra 20 dollars Over the estimate for 20 miles on a uhaul that was 19.95 to rent and only had for maybe a hour

Tricia Reynolds 
Rating:
4.0

I should have walked around truck and had full check off. It has damage I was unaware of

Greg Perrin 
Rating:
5.0

Customer did not leave a comment.

Chris Mefford 
Rating:
5.0

Customer did not leave a comment.

regina wood 
Rating:
5.0

Everything went smooth . Staff was excellent , and very friendly . Vehicle was clean , easy to drive and took the load with no problems. The only thing that’s an issue for me is the pricing . I rented a van for 6 hours for $19.95 , with a Dolly for $10 . It’s the cost per mile that gets me @ .89c a mile. Then you have U-Haul tax, state tax .I drove only 43 miles there and back across town. The total cost was $97. 75 , plus $10 that put in the tank to fill it back up. False advertising? Probably not, and I’m not sure who to blame , but Joe Biden isn’t doing me any favors . I like U-Haul, but it’s a pity prices are so high. There is a free months storage available though , so fair enough.

John Ryan 
Rating:
5.0

Customer did not leave a comment.

debra payne 
Rating:
5.0

All of staff was helpful . Great manager

Debra Trotter 
Rating:
5.0

The employees at this location have been the nicest I have met during my many years using uhaul services. They are very prompt and helpful.

Emily Dixon 
Rating:
1.0

First time I used them Horrific, second time even worse!!! I say use at your own discretion. Me never again!!!!

anesa kaid 
Rating:
5.0

Customer did not leave a comment.

David Freerksen 
Rating:
5.0

Customer did not leave a comment.

Shanequa Ragsdale 
Rating:
4.0

I never received an email stating my requested my pick up location changed to my actual pickup location. Additionally, when I arrived at the pick up location, the app would not verify my location.

Evan Fowler 
Rating:
4.0

The mileage estimated at the pick up location was less than the trip required, resulting in an unexpected mileage charge at the destination.

Gary Walker 
Rating:
4.0

Customer did not leave a comment.

Jonathan Petty  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Rauser 
Rating:
5.0

Customer did not leave a comment.

Kathleen Long 
Rating:
5.0

Customer did not leave a comment.

Norm Sands 
Rating:
5.0

Customer did not leave a comment.

DEVIN SEHON 
Rating:
4.0

Customer did not leave a comment.

David Turner 
Rating:
5.0

Customer did not leave a comment.

Paul Brady 
Rating:
3.0

Customer did not leave a comment.

Kraig Keith 
Rating:
1.0

Horrible. Messy. They had uhauls backed into other uhauls. Then I woke up to a $100 charge to my card because they charged me $4.25 per gal of gas instead of $2.39 which is what gas ACTUALLY COSTS. Since my app wouldn’t load, and had to contact the service number, the real person I spoke with DID NOT tell me they would charge me for that. I had thought I filled up the tank to the proper line, I guess the line is whatever they want it to be bc they have full control over the reservation and posted information on there. On top of that, when I made the reservation for Blanchard to Tulsa, they gave me over 60 miles SHORT of available mileage. As if they were anticipating to charge me $1/xtra mile driven. I’m disgusted by this company. It wasn’t like this 5 years ago last time I needed to rent a uhaul. I’ve had a legitimate break down over this entire process and if I could sue them for emotional distress I would. Steer clear of these people. Especially if they’re in Tulsa, those people are twisted.

Amber Hodge 
Rating:
5.0

Customer did not leave a comment.

Anthony Smith 
Rating:
4.0

Customer did not leave a comment.

Mario Espinoza 
Rating:
5.0

Customer did not leave a comment.

CANDICE CHINSETHAGID 
Rating:
5.0

Customer did not leave a comment.

Lindsy Harper 
Rating:
5.0

Customer did not leave a comment.

Wendel Fulk 
Rating:
5.0

Friendly prompt service.

shirley Hauton 
Rating:
4.0

Customer did not leave a comment.

Brett Freeland 
Rating:
5.0

Customer did not leave a comment.

John Soares  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

QUINTINA mayes 
Rating:
5.0

Customer did not leave a comment.

Doug Brodie 
Rating:
5.0

excellent customer service

maria Zuniga 
Rating:
5.0

Great service thanks for your business

Jose Hernandez 
Rating:
5.0

Customer did not leave a comment.

Kelli Deshone 
Rating:
4.0

Customer did not leave a comment.

John Forman 
Rating:
5.0

Customer did not leave a comment.

Chris Tucker 
Rating:
3.0

Customer did not leave a comment.

James Berger 
Rating:
5.0

Customer did not leave a comment.

Leslie Gibbs 
Rating:
4.0

Truck had a leak in moms attic. It was a rainy day so a lot of our items got wet

Joe Pappas 
Rating:
5.0

Customer did not leave a comment.

Todd Lass 
Rating:
5.0

Always a pleasure, thanks!

Liz Klumpp 
Rating:
5.0

Staff was very helpful!

mark mcnay 
Rating:
5.0

Customer did not leave a comment.

Tiffany Cox 
Rating:
5.0

Was everything I hoped for using their service

Trev Hiner 
Rating:
5.0

Went above and beyond to be helpful. Very courteous.

Roxanne Sterling 
Rating:
5.0

The gentleman who checked me in, I can’t remember his name..Brian I maybe? He was amazing! Very knowledgeable! Very speedy! Explained the return process perfectly!

Marilyn Leach 
Rating:
3.0

Customer did not leave a comment.

Ron Edwards 
Rating:
5.0

Nothing it was great!

Kim Whorton 
Rating:
5.0

Be aware that even though you may have reserved additional items, ie dolly, blankets, etc., they may not have them when you go to pick up the truck.

Eldie Morris 
Rating:
3.0

Heater wasn’t working, dolly got lose and I had to pay!!!

Jose Hernandez 
Rating:
4.0

Customer did not leave a comment.

Diana Morgan 
Rating:
5.0

Customer did not leave a comment.

Reade Phillips 
Rating:
3.0

Make sure that the equipment is in proper working condition.

Ann Elane Strawn 
Rating:
5.0

Customer did not leave a comment.

Mike Olinger 
Rating:
5.0

Customer did not leave a comment.

joseph hudson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dan Noland 
Rating:
5.0

Very good customer service.

JOHNNY SPRIGGS 
Rating:
4.0

Do I get my deposit back

Jacob Weaver 
Rating:
4.0

Pick in a doorbell has to wait 10 minutes before any one came to help me

TRAVIS ELLIOTT 
Rating:
5.0

The customer service was Excellent. We had a problem with the door not opening because the items in the back had shifted. We had only 1 hour to get the truck unloaded and back. I called and spoke with the Manager and was told not to panic, but do what I needed to do to get the back open and bring the truck in afterwards. After a few cuts and bruises, we finally got it opened and was able to the back open and returned the truck in due time. YES, I've used this location before and will continue to use if needed in the future. THANK YOU

BRENDER MARTIN 
Rating:
4.0

Customer did not leave a comment.

Amy Albert 
Rating:
5.0

Customer did not leave a comment.

Jeremy Marshall 
Rating:
5.0

Customer did not leave a comment.

Rachel Warila 
Rating:
5.0

Customer did not leave a comment.

David Cabrera 
Rating:
5.0

Great

Lori Mackey 
Rating:
5.0

Customer did not leave a comment.

Rachel Warila 
Rating:
5.0

Customer did not leave a comment.

stephen Back 
Rating:
5.0

EXCELLENT

kenneth brune 
Rating:
5.0

Great all around service

Lennell Haley 
Rating:
5.0

Nothing the process was quick and employees very professional. Also had propane tanks filled there and will use them again! Thanks

Kim Whorton 
Rating:
4.0

Customer did not leave a comment.

Daniel Avery  |  Overall Experience 
Rating:
3.0

Na

sharonda henderson 
Rating:
3.0

Too many homeless people living in the facility..

Larry Alexander  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy Donley 
Rating:
5.0

Nothing, everything was great. Super easy and timely pick up and drop off.

Brandyn Diemer 
Rating:
5.0

Customer did not leave a comment.

Debbie Rush 
Rating:
5.0

Customer did not leave a comment.

jessica flores 
Rating:
4.0

Customer did not leave a comment.

Ron Nick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chris Cauthon 
Rating:
4.0

Customer did not leave a comment.

Julie O'Connor 
Rating:
5.0

Kevin was amazing and went out of his way to help us and recommended places to eat when asked.

Matthew Gilliam  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nick Allen 
Rating:
5.0

Customer did not leave a comment.

Mike Olinger 
Rating:
1.0

Did everything wrong

Marcus Childs 
Rating:
5.0

KeepUp the Great Elrk !!

ted mole' 
Rating:
5.0

Customer did not leave a comment.

Leslie Gibbs 
Rating:
5.0

Thank you, uhaul!!

KEELAN RYBACKI  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Akisha Hervey  |  First Impressions 
Rating:
5.0

Thks for your help

Debra Trotter  |  First Impressions 
Rating:
5.0

Management really helpful and knowledgeable.

Rudyard Lewis  |  Overall Experience 
Rating:
5.0

I had my starter go out in the parking lot when I was removing things from my unit and Kevin went above and beyond to give me assistance trying to jump start my vehicle and a few other employees including the manager also gave me help and I am very appreciative of this help.

Colin Downey  |  Overall Experience 
Rating:
5.0

Ben was outstanding and went above and beyond to help us!!!

David Bruton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dayo Tychus  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mikel Wilson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lucinda Rives  |  First Impressions 
Rating:
1.0

My unit was infested with rats and destroyed all of my things. The staff is very unprofessional as well !

Nylia Finch  |  Overall Experience 
Rating:
2.0

The storage unit served its purpose, however the staff lacks basic customer service skills. On more the one occasion, I've been made to feel like I'm a bother when asking a question. The most recent encounter was when I got the last couple of boxes out of my unit. I attempted to let the guy wearing a ponytail know that I was out of the unit, but the door was locked and it was a few minutes before 7pm on Saturday. I then knocked on the door and was completely ignored. I thought maybe he didn't hear me, so I knocked again. He then walked from behind the counter and just when I thought he was coming to see what I wanted, he went the back and turned the music up, blasting Rebel Yell by Billy Idol! Completely unprofessional and unbelievable!

Baasheba Rice  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

RONNIE GAINES  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tiana Ray  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michelle Butenhoff  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Dominic Durant  |  First Impressions 
Rating:
5.0

Every time I visited this location, the entire team was extremely friendly and helpful! Best place to get a storage unit in Tulsa, Oklahoma! Right across from the DRILLER stadium!

Beth Baker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Priscilla Jackson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bobby Hall  |  Overall Experience 
Rating:
1.0

This business makes calls using a restricted caller id so that their customers do not know it's U-Haul calling about their out of date payments, this causing the customer to lose all of their possessions. Very poorly ran business.

Matthew Schroeder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sam Burns  |  Overall Experience 
Rating:
3.0

Great service.

Samantha Glass  |  First Impressions 
Rating:
5.0

Carey and Ben and others awesomeness 😁😁😁😁😁

AMBER WEST  |  First Impressions 
Rating:
5.0

The Manager Ben, Was The Best! 👋👋👋

marcia crooms  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

clifton mason  |  Overall Experience 
Rating:
5.0

The guy at the front desk deserves a raise

raymond gray  |  Overall Experience 
Rating:
5.0

Facility was very clean and Ben was incredibly helpful.

Gregory Poarch  |  Overall Experience 
Rating:
5.0

STAFF WAS SUPER FRIENDLY AND HELPFUL, VERY KNOWLEDGEABLE

Sam Burns  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Seth Becker  |  First Impressions 
Rating:
4.0

I had my stuff in storage for a while the MANAGER himself was absolutely understanding and friendly the associate members have poor attitudes also my storage had rat pellets and mice eating my clothes .

Iesha Riley  |  Overall Experience 
Rating:
3.0

The rent increased once if not twice a year. I cleaned my storage out yesterday, to find mice poop and dead mice littering the floor. I had to throw away tons of clothing ruined by mice! The smell and after effects are Disgusting!

Tzeitel Buchanan  |  Overall Experience 
Rating:
5.0

Very friendly and professional and respectful my overall experience with staff members were above the best customer service experience i have been exposed to in the decades of working with others, you have a phenomenal 😀 staff

Kathy Spellman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bradley Reed  |  First Impressions 
Rating:
5.0

The manager Ben runs the building like he was born to do it. He treats everyone fairly, honestly, and with respect. I have nothing but good things to say about this store.

Berterick Bailey  |  Overall Experience 
Rating:
5.0

Ben was extremely knowledgeable and was more than willing to help in whatever ways that he could.

C.J. Hertz  |  Overall Experience 
Rating:
5.0

Best customer service I have ever had with U-haul. Thank you.

Jonathan Jenkins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

howard smith  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JANICE CONNOLLY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephen Kloehr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

howard smith  |  First Impressions 
Rating:
4.0

I wasn't a fan of the rate increase and I found a way better deal elsewhere.

Josh Metcalf  |  Overall Experience 
Rating:
5.0

I used U-haul on Archer for over 5 years. Besides a little water damage on a few items, I always felt that my things were safe and environmentally controlled temperatures. I've seen many things get ruined by NOT USING the environmentally controlled storage units. It might be a little more expensive but it's an investment in your things.

RANDY SHEPHEARD  |  Overall Experience 
Rating:
4.0

Older building but clean and excellent security system in place. Personnel exceptional!!! Thank you for your help!!!

Patricia Russell  |  First Impressions 
Rating:
5.0

Thank you Mr Ben Hunnicutt- very Professional, Efficient & Informative!!

Tanya Smith  |  Online Move In 
Rating:
5.0

Love this place

TENISHA HARRIS  |  Overall Experience 
Rating:
5.0

Great experience.

Duszan Derda  |  Overall Experience 
Rating:
5.0

I really appreciated the help that the manager gave me to get items delivered, stored, and unpacked. He was very helpful and an excellent problem solver for my complicated situation. I will definitely share the facility to friends and family.

Jessamine Koenig  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Waldschmi  |  Overall Experience 
Rating:
5.0

I hired a one way rental and changed my pickup location several times. I reserved a stage unit and. hired 3rd party movers on both ends through U-Haul. Every single time I called, I spoke to a different person who immediately knew my rental/reservation history and was able to accommodate me. I WILL RECOMMEND THIS COMPANY TO ANYONE! Thank you for making my move so easy

jamie cunningham  |  First Impressions 
Rating:
3.0

I only needed a U haul Truck for Trucc Luu. Never did I use any storage unit(s) and I even went into the Uhaul place on 11th & memorial, in Tulsa Ok. And tried to speak to them about the online booking. I didn't use this again and I am not mobile to go into A place. This man Trucc Luu lives with me and if he was charged for this I would like it corrected please and thank you..once again this is Misty Abrams. 9187145313 msmistyabrams@gmail.com Please contact me and let me know further steps that need to be done to correct this please.

misty abrams  |  Online Move In 
Rating:
4.0

Good location and friendly staff; however, when I first checked in to get my unit (after making a reservation), I had to wait for over an hour in line despite only being a few people in front of me. I also saw a dead rat on the floor when I was moving items into my storage unit.

Jason Dave  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mark Moore  |  First Impressions 
Rating:
5.0

By far the best customer service I have ever experienced at not just any U-Haul, but any service company I’ve ever done business with. These guys are super helpful, gorgeous historic building, & the variety of units are always well lit & super clean.

ERIN MITCHELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LaDena Hampton  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kamilah White  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rose Woods  |  First Impressions 
Rating:
5.0

All the team members I worked with were incredibly helpful. Awesome customer service!

Yolantrice Collins  |  First Impressions 
Rating:
5.0

The guy was so helpful and funny. I hate I don't remember his name.

Amber Stewart  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Duszan Derda  |  First Impressions 
Rating:
5.0

Thankful 💕

TENISHA HARRIS  |  First Impressions 
Rating:
5.0

Chris signed me up ..was a plesant experience. Glad yall could do business with me ..

Patrick Fox  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID CAREY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

derriyon haley  |  Overall Experience 
Rating:
1.0

Worst customer service ive ever experienced on November 7th 2021. A man named Dedrick and another guy Derrick who probably gave me a fake name were the worst two employees I have ever met. I politely asked to pay my bill after staniding in line for twenty minutes. The response to my question was a scrunched up face made to appease the customers he was helping and then blatantly ignored. It was only after I stated "really youre just going to ignore me" that my question was answered with the most monotone "it will be a minute sir" ive ever heard. I was in the store to make a payment. But after being treated in such a manner I just got all my belongings out. Those two employees cost a customer that had been there for nearly five months. And was planning on being there another 5 months or more. Now I have my parents ashes in the trunk of my car until I find another storage. Trash service them two guys.

BILLY COLLINS  |  Overall Experience 
Rating:
1.0

Couldn’t even fit couch into elevator. I find it annoying that you can’t even move bigger things in there

Adrian Melton  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

LaShawnta Poore  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Brandi Hamilton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pedro nelson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

donna colbert  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Max Nelms  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Souder  |  Overall Experience 
Rating:
5.0

I love the staff and location very much, I come here for all my packing/moving needs. They were so accommodating and super knowledgeable about the facility and rates. After renting the unit I was super excited to get a unit close to the size I needed at this location. If you have a larger and taller unit become available I really could use a larger one if you do. Thank You, UHAUL on Archer

ANGELA MUGAVERO  |  First Impressions 
Rating:
5.0

Thank you for keeping my stuff Secure and safe

Latonya Lovell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KWAMEISHA DARDEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUDY JETTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judith Ide  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kaland Bakken  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joseph Hiers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shanaa Massey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

hanai delgado  |  Overall Experience 
Rating:
5.0

The manager, Karrie was a great help. She was attentive and knowledgeable. I would definitely recommend this store and Karrie as a resource person.

beverly henderson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

STEVEN MOORE  |  First Impressions 
Rating:
3.0

I originally had a unit and needed a bigger one but because of time constraints and the convenience of the location, I ended up renting with your location. Now I've rented a much larger, better unit and I'm working on consolidating the two into one. Here's why I wouldn't recommend your location: small elevator, hard to get in and out of the building with loads, stairs and small weird shaped units. All of those things are because of the building and out of your control and I'm sure you are aware, but that is honestly what I would tell anyone asking about the storage there. Everything else was great. And everyone was very helpful.

Alana Doughty  |  Overall Experience 
Rating:
5.0

The staff was very friendly and very accommodating!

Max Nelms  |  First Impressions 
Rating:
5.0

It was a great year long experience, would use the place again and highly recommend it !!!

Charles Stinecipher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cindy Craig-Williams  |  First Impressions 
Rating:
5.0

Easiest company to deal with. Thank you for helping us during our transition.

Angie Meridith  |  Overall Experience 
Rating:
5.0

Kari and her team were extremely caring, helpful and professional. Great experience!!

Floryda Calloway  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Tracie Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamica Corbin  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kaland Bakken  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bethany McDonald  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BILL MADDUX  |  Overall Experience 
Rating:
5.0

Thank You

trudy hall  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jessica Cox  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TYLER EISENSMITH  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jeffrey Pascoe  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bryant Davis  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Alean Alvarez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John &Karen Gregorovic  |  First Impressions 
Rating:
5.0

Curtis was super awesome and super helpful and worked really hard to make sure we were getting what we needed

Meriah Pasag  |  First Impressions 
Rating:
5.0

Excellent service

IVAN LOPEZ QUINTANA  |  Overall Experience 
Rating:
5.0

Friendly and informative staff.

Brian Hubard  |  First Impressions 
Rating:
5.0

Excellent service and professionalism

IVAN LOPEZ QUINTANA  |  First Impressions 
Rating:
1.0

Had a 5’x8’ trailer and discussed the contents and I was given a storage unit 5 feet off the ground that was a 5’x5’ square, 8 feet tall. The unit itself was useless. The door outside wouldn’t open

Dylan Raposo  |  Overall Experience 
Rating:
4.0

Staff was busy but excellent. Very helpful and friendly.

Laura Llewellyn-Drake  |  First Impressions 
Rating:
1.0

Your staff are terrible at this location. We were harassed for parking in the handicap parking (with placard) so they could park your Uhaul van for advertising. Terrible staff all around.

Caroline Glenn  |  Overall Experience 
Rating:
5.0

nice

Connie Fisher  |  First Impressions 
Rating:
4.0

Considerate employees. Not much flexibility.

Patricia Estes  |  Overall Experience 
Rating:
5.0

This storage was great, the only thing I think I should be given was a prorated refund. My storage was from the 15th to 15th I move out 8 days later.

marsha gibbs  |  Overall Experience 
Rating:
5.0

Thank you!!

timothty moses  |  Overall Experience 
Rating:
4.0

Everything was well kept. Just problems with water leaks when it rained

Susan Smit  |  Overall Experience 
Rating:
3.0

The staff was short handed most of the time. One guy though was over the top customer service centered. We called and and checked on us, it was great! If all the workers were customer focused

Nicole Brown  |  Overall Experience 
Rating:
1.0

Poorly maintained facility. Hard to move items around storage areas because of poorly designed and maintained entrances, sidewalks and parking lots. Elevator broke several times while renting storage.

Andrew Arkley  |  Overall Experience 
Rating:
5.0

Thank you....

timothty moses  |  First Impressions 
Rating:
4.0

Employees helpful when asked, but I would suggest training to greet each customer as they walk in and asking how can we help you today. Higher touch initiative, but would separate you from others.

Jeff Ray  |  Overall Experience 
Rating:
3.0

Could of explained the storage lot better by letting the person know that you have to walk up stairs and carry your stuff up 10 stairs because there's no way around it not know if the person is able

Diana Hynes  |  First Impressions 
Rating:
5.0

Keep up the good work

Latasha Harris  |  Overall Experience 
Rating:
3.0

Freindly staff and very clean grounds and store.

Shannon Gardner  |  First Impressions 
Rating:
5.0

Great staff great customer service

Dedric McBride  |  First Impressions 
Rating:
5.0

The U-Haul at 504 E Archer Tulsa, Ok Is one of the best storage facility I had ever used. Thanks you again,

Clifford Montgomery  |  Overall Experience 
Rating:
3.0

Need more friendly staff

Kelli Penn  |  Overall Experience 
Rating:
2.0

Locks kept getting put in my storage unit by accident. Gaining access was always dramatic and never easy and the Elevator was broken multiple times when I was trying to move things in and out.

kara lowry  |  Overall Experience 
Rating:
5.0

The staff was very helpful and friendly.

Travis West  |  Overall Experience 
Rating:
3.0

Staff could be more engaging and the elevator could be replaced

John Sanders  |  Overall Experience 
Rating:
3.0

The customer service was horrendous. Also when I was moving stuff in to the unit I was kicked out of the building earlier than when it closed because the person on duty wanted to leave work early

Bailey Tellam  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top