Comentarios del cliente para U-Haul Moving & Storage of Golden Mile

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Golden Mile

Grado total:

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Melissa L. | Overall Experience |
Grado:

have used U Haul for storage I stored items once in the winter and once in the summer pleased both times. Thanks

ashley b. | Overall Experience |
Grado:

Everything was great. Very good customer service and the units are clean and safe. Well done 🍻

John B. | First Impressions |
Grado:

Wait time to check in at pick up point was a little long, but it went well

Claire A A. | Overall Experience |
Grado:

Unit was not quite as wide as advertised but was still big enough.

leanne g. | Overall Experience |
Grado:

Xx

Walter S. | Overall Experience |
Grado:

Was a great place for storeage needs and truck rentals. Very polite and answered every question I had. Defently use again and recommend this place

Stephen L. | Overall Experience |
Grado:

Delighted with the service provided

JENNIE G. | Overall Experience |
Grado:

Had no problems

Blair W. | Overall Experience |
Grado:

great

julie z. | Overall Experience |
Grado:

We had damaged belongings due to a water leak. The manager seemed to be concerned but refused to call me back after a dozen times calling her. We lost $300 worth of belongings. 226-402-0008.

Tim G. | Overall Experience |
Grado:

Great service and reasonable prices. Backed up by a caring understanding team. Keep up the great work.

Tom L. | Overall Experience |
Grado:

Very good to deal with completely satisfied

Daniel C. | Overall Experience |
Grado:

Excellent experience.

Stephen C. | First Impressions |
Grado:

So far so good. Manager has been pleasent, accommodating and understanding.

Jeff C. | First Impressions |
Grado:

Very friendly and courteous staff

Brandon Y. | Overall Experience |
Grado:

When I first moved in I had issues with the site manager. Trailers and trucks were often left near my access door, making it very hard to load and unload. Very little snow removal, always slippery.

Nicole M. | Overall Experience |
Grado:

Great service

Carol N. | Overall Experience |
Grado:

Always great service from uhaul

LEE E. | Overall Experience |
Grado:

Was very useful for what I needed but the door seal was not perfect and I very small amount of water got into the unit. Luckily what was by the door and front corners was plastic and damaged by water

debra s. | Overall Experience |
Grado:

I would rent space from u-haul again. I am a very satisfied customer thank you.

adina m. | Overall Experience |
Grado:

I would definitely use their services again and recommend using them for sure. Their prices were great

Randy P. | Overall Experience |
Grado:

Great experience

michael s. | Overall Experience |
Grado:

All was good

Jenna S. | Overall Experience |
Grado:

No complaints. The staff were friendly and helpful. The bathroom was clean whenever I had to use it which was nice. Thanks for your help!

Lawrence R. | Overall Experience |
Grado:

A bit bothersome/inconvenient when the office closed and moved to the Confederation location, but I realize downsizing is often needed for the “bottom line.”

jo-anne p. | Overall Experience |
Grado:

Great customer service and super clean

JAMES D. | Overall Experience |
Grado:

Les and Lori were just wonderful. I would give them both a raise and a promotion.

Wayne P.
Grado:

El cliente no dejó un comentario.

Richard I.
Grado:

El cliente no dejó un comentario.

Paul S.
Grado:

El cliente no dejó un comentario.

sherman N.
Grado:

El cliente no dejó un comentario.

pierre M.
Grado:

Good if you can afford it I

Barb P.
Grado:

El cliente no dejó un comentario.

richard L.
Grado:

Customer rep was very friendly and curtious

BILL A.
Grado:

No comment

Graeme W.
Grado:

El cliente no dejó un comentario.

GLENN C.
Grado:

They do a great job so nothing to add!

Craig A.
Grado:

El cliente no dejó un comentario.

gary M.
Grado:

Signed at till for gas gauge. Stated half a tank. When in vehicle, gas gauge was below half.. Experience was pleasant and seamless.

STEPHANE T.
Grado:

El cliente no dejó un comentario.

TY M.
Grado:

El cliente no dejó un comentario.

david S.
Grado:

Very impressed with the vehicle; easy to load and very comfortable to drive. Pleasantly surprised at the fuel efficiency. Owner at this location was very helpful and professional. Overall, a 10 out 0f 10 experience.

Mike H.
Grado:

not a lot of room to hook up with building being so close could move everything back closer to fence .

BONNIE H.
Grado:

El cliente no dejó un comentario.

MIKE S.
Grado:

Not much, Tyler was helpful, pleasant and professional !!!

ANTHONY B.
Grado:

this uhaul office was nice and well laid out but not easy to find as in entrance way for a newcomer to sarnia.

MICHELLE B.
Grado:

El cliente no dejó un comentario.

Tiffany R.
Grado:

The brakes were worn and not maintained. The tires were old and bald. The gas mileage was horrible, not efficient at all. For the travel distance (almost 2000km), the money paid and where we were going a better truck, a more maintained vehicle would have made the drive easier.

John D.
Grado:

El cliente no dejó un comentario.

DENNIS R.
Grado:

The young fella that was there in the morning when we dropped off the auto carrier was very helpful in getting my vehicle unchained and disconnecting the trailer! The guy that was there later in the day when we dropped off the truck was very personable and efficient! We couldn't have asked for better personnel at the drop off location!

Den I.
Grado:

El cliente no dejó un comentario.

Phil L.
Grado:

El cliente no dejó un comentario.

CHERYL I.
Grado:

El cliente no dejó un comentario.

KEN M.
Grado:

Friendly, courteous and fast! Thank-you.

JEFF M.
Grado:

El cliente no dejó un comentario.

Shari R.
Grado:

Made 4 calls about my final bill/refund over 2days with no call back.

STEVE P.
Grado:

El cliente no dejó un comentario.

Darryl S.
Grado:

very impressed with this location and the whole experience. will definitely use it again i

Daniel P.
Grado:

El cliente no dejó un comentario.

KURTIS G.
Grado:

El cliente no dejó un comentario.

Rudy F.
Grado:

Truck was clean; maintained? There is something seriously wrong with truck. From 40 mph (a US based truck with Arizona plates) onward it shakes wildly. I did not notice the steering wheel shake, it was the truck. A person who was following me thought the truck frame was bent since it looked crooked while driving. Someone needs to seriously check that truck out. rudy@rkfischer.com

Joan K.
Grado:

El cliente no dejó un comentario.

Maygin C.
Grado:

El cliente no dejó un comentario.

Laurie L.
Grado:

The costumer service I had here was wonderful fast and polite.

David G.
Grado:

El cliente no dejó un comentario.

Leone R.
Grado:

Maybe explain the tow/haul feature. Took a couple minutes of driving thinking the truck was sluggish to figure it out. Tyler was awesome when I inquired a week before leaving if I could upgrade the truck

KEITH B.
Grado:

El cliente no dejó un comentario.

Charles C.
Grado:

When u sent the email.... Did not realize that it was to enable us to print out receipt when we returned the truck. We used the truck for about 3 hrs and returned after hours as explained to the employee at uhaul. Hoping additional charges ate not applied. When making reservations employees should notified customer of this

randy D.
Grado:

nothing

shoira S.
Grado:

El cliente no dejó un comentario.

JOHN V.
Grado:

El cliente no dejó un comentario.

Wessley D.
Grado:

El cliente no dejó un comentario.

Dani M.
Grado:

More cost effective for out of town hauls since gas is so costly.

Sarah W.
Grado:

I had picked Forest as the pick up location and if I had known they didn't actually have the vehicle I would have found another alternative instead of having to go all the way to Sarnia to pick up the truck. No one could give me a good answer and none were very understanding of the situation. When I arrived in Sarnia, their system was down and I was there for a while as they sorted things out. Overall it was more of an inconvenience and hassle and would probably not use UHaul again.

Henrietta C.
Grado:

El cliente no dejó un comentario.

Dave M.
Grado:

I had reserved trailer. Employee had to click mouse al least 100 times on both of my times in your office. You need to streamline your computer process. I won't be back. RIDICULOUSLY frustrating.

lynn E.
Grado:

We were so grateful that the shop was still open at 6pm. Thanks

OLIVER V.
Grado:

El cliente no dejó un comentario.

KEVIN M.
Grado:

Gentleman running facility was very helpful. Vehicle was clean and in good condition.

Mel W.
Grado:

The young man handling our rental was awesome....friendly,professional,helpful

Christopher R.
Grado:

El cliente no dejó un comentario.

Lisa B.
Grado:

El cliente no dejó un comentario.

Greg C.
Grado:

El cliente no dejó un comentario.

Peter G.
Grado:

Install a large permanent sign on roadway.

Douglas B.
Grado:

Very helpful staff. There was an overbilling error from the self-service vehicle return that the office staff were able to quickly resolve the following day when office re-opened.

keith B.
Grado:

I drove to Corunna and back and they charged me $17 in gas. Too much.

David B.
Grado:

El cliente no dejó un comentario.

Ron D.
Grado:

El cliente no dejó un comentario.

rick H.
Grado:

The only bad part of my U-Haul experience was with the follow-up after the reservation. The person I booked with over the phone was very good. He said that someone would contact me the next day to confirm time and location of pick up, but no one did until I called them. I was unable to get the 7:00AM pick up time I wanted because the location that had the cargo van did not open until 8:00. Apparently there were no other cargo vans available in Sarnia. The staff at the London Line location were excellent and very efficient. If I could have picked up the van earlier, I would have been happier.

Christopher R.
Grado:

El cliente no dejó un comentario.

Georgia G.
Grado:

El cliente no dejó un comentario.

stephanie M.
Grado:

Very polite and personable

Ron D.
Grado:

El cliente no dejó un comentario.

allan A.
Grado:

Very friendly and helpful. It seems that the rental signup procedure is a bit long but not due to the people, just the process. Overall the trailer and employees were excellent. I will rent again from this location.

BERRY M.
Grado:

Have solutions to people's problems instead of everything being out of your hands...

Neil S.
Grado:

staff did everything they said they would.prices were okay.maybe the car hauler could have a decal to indicate what size trailer hitch ball is required .while we did use uhaul truck to pull trailer we did uhook and used pickup to move car trailer on arrival.your on line prebook is excellent. thank you neil smerek

Brian B.
Grado:

El cliente no dejó un comentario.

Donald B.
Grado:

El cliente no dejó un comentario.

DENNIS G.
Grado:

The unit I was there to pick up was not there at the arranged time. Had to take a different unit that had no ramp so loading was difficult and I had to lay the fridge on its side witch I did not want to do. Also the bar on the side which you use to tie your straps on to hold your items in place broke away from the side of the trailer making it useless which gave me a hard time to secure my items.

Mitchell S.
Grado:

Have anti-slip devices on the rear of the trucks for winter time.

Lynne B.
Grado:

El cliente no dejó un comentario.

MARCY LYNN D.
Grado:

U-haul are liers

BILL B.
Grado:

Their service worked out well for me! Thanks

kevin J.
Grado:

El cliente no dejó un comentario.

David M.
Grado:

Friendly, quick and easy dropoff. 24hrs accommodation is nice.

RANDY D.
Grado:

Everything went great. Keep it up.

John W.
Grado:

El cliente no dejó un comentario.

Steve J.
Grado:

El cliente no dejó un comentario.

Bob M.
Grado:

El cliente no dejó un comentario.

Roy C.
Grado:

El cliente no dejó un comentario.

shannon S.
Grado:

I waited til last minute, to make this call as my 'other plans' changed. They were very understanding and very friendly. For something I wasn't looking forward to, the visit was quick, efficient and excellent. I spoke with Kevin and Tyler and would definitely recommend to anyone in Sarnia!

Linda L.
Grado:

When I returned the truck, I was told there was not enough fuel in in the tank. The dealer in Cache Bay had changed the line on the meter reading because my driver noticed that it didn't match the amount of gas that was showing. He tried to call the Cache Bay dealer to verify, but there was no answer, so I ended up paying an extra charge because I was fed up with having to go through any more crap. He apparently made a grievance, but of course I never heard anything from anyone.

Bob L.
Grado:

El cliente no dejó un comentario.

Mark F.
Grado:

Let them know if opening hours change.

Scott J.
Grado:

This location and rep were fine.

Scott C.
Grado:

Be more accurate when calculating mileage to destination, I was charged for extra miles when I returned the truck, I went directly to my destination, two pull overs, one for gas, one to eat. Then returned truck with more gas than when I picked it up,less than 12 hours later, small charge, but still annoying

John M.
Grado:

El cliente no dejó un comentario.

Stephen G.
Grado:

The fridge cart was missing a cotter pin but this did not prevent its use.

keith H.
Grado:

El cliente no dejó un comentario.

Chris P.
Grado:

Not enough space to properly load/offload equipment

Edward J.
Grado:

Easy pick up and drop off. Rates were very reasonable. Glad to be able to rent a trailer on a long weekend with short notice!

Blair D.
Grado:

I booked a 15 foot cube van. I ended up getting a 26 foot truck. While the larger truck made the move easier, the truck was very hard on gas, and I had to pay increased bridge tolls.

Neil B.
Grado:

El cliente no dejó un comentario.

Christine W.
Grado:

El cliente no dejó un comentario.

Margot K.
Grado:

I

leslie D.
Grado:

El cliente no dejó un comentario.

Michel L.
Grado:

Staff was very helpful.

No reviews have been submitted for this location.

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