Customer Reviews for U-Haul Moving & Storage of Glassboro

2,204 reviews

137 Delsea Dr S   Glassboro, NJ 08028

(856) 442-0130

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Office Hours

  • Mon-Sun: 9 am–5 pm

Services at this Location:

Contact Us

(856) 442-0130

137 Delsea Dr S
Glassboro, NJ 08028

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing it was great n the employees was excellent.

June Jefferson 
Rating:
4.0

Customer did not leave a comment.

Jacquelin Mosher  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Jeannette Collins 
Rating:
4.0

Customer did not leave a comment.

POLITO LORD  |  Overall Experience 
Rating:
5.0

Excellent and friendly customer service employees.

Richard Chung 
Rating:
5.0

Customer did not leave a comment.

MIGUEL FIGUEROA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margaret Skordas  |  Overall Experience 
Rating:
5.0

Everyone was super friendly and answered all of our questions. This location is very accommodating.

Dorisy Gomez 
Rating:
4.0

Unit area was very dark the lighting come up, or if they did, they’re not bright enough

Anna Ortiz  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jonathan Swanson 
Rating:
5.0

Customer did not leave a comment.

Edward Miller 
Rating:
5.0

It shows on my receipt that I accepted the insurance. I did not accept the insurance. This is $15.00 that I did not want!

Giovanni Randazzo 
Rating:
3.0

Customer did not leave a comment.

clora reaves  |  Overall Experience 
Rating:
1.0

Staff rude unfriendly also I don't know if they have maintenance person but it was disgusting very filthy dirty floors ,look like they haven't been swept and mopped in months nor waxed and everything dusty.In my opion the staff needs to be fired and new staff hired who want to work and have good customer service skills.as of now I would not recommend this particular haul to nobody to be honest.

christopher connolly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joanne Curruthers 
Rating:
5.0

Great truck nice and clean great staff

Amanda Bradford 
Rating:
5.0

Excellent staff is great

Amanda Bradford 
Rating:
5.0

Customer did not leave a comment.

joel boinske 
Rating:
5.0

Customer did not leave a comment.

Frances Curran  |  Overall Experience 
Rating:
5.0

Very nice experience

Robert DiBella 
Rating:
5.0

Dropping off was easy, staff was very friendly and helpful. No recommendations at this time.

Thomas Muller 
Rating:
5.0

Customer did not leave a comment.

April WIlliams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marcia Ashhurst-Whiting 
Rating:
1.0

💩

Strawberry Laboy 
Rating:
4.0

Customer did not leave a comment.

Tamika Nelson-Dawkins  |  Overall Experience 
Rating:
5.0

Excellent

Amanda Bradford 
Rating:
5.0

Customer did not leave a comment.

Maria Cancel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charles larkey jr  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

PAULDENET BAILEY  |  First Impressions 
Rating:
5.0

Nothing! Love using UHAUL for all our big design/decor events!

ALEXIS SCAFFIDI 
Rating:
5.0

Best U-haul in the Area.

LeRoy Branch 
Rating:
5.0

Customer did not leave a comment.

COLLETTE BALLINGER 
Rating:
5.0

Customer did not leave a comment.

COLLETTE BALLINGER  |  First Impressions 
Rating:
1.0

The truck was terrible. Every time I went to reverse it was shutting off on me

Jacob Dix 
Rating:
5.0

Staff is great

amanda Bradford 
Rating:
5.0

Customer did not leave a comment.

Vertis Perkins 
Rating:
3.0

The young lady at uhaul was very nice , and helpful. I appreciate there time and effort into helping when I needed it the most , JJ

joel jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anu Osta 
Rating:
5.0

Everyone was very knowledgeable and helpful

joseph berry 
Rating:
5.0

Customer did not leave a comment.

Lizbeth valles 
Rating:
5.0

Well run, i will always use them for my short term storage needs.

BRUCE LUKE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAURA MINKER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua Havey 
Rating:
1.0

the worse rental location ever. I will never rent from U-Haul again and i will make sure to make everyone in Amazon aware of the lousy service I received.

Alex Benarba 
Rating:
4.0

Cost is a little expensive. $100.00 dollars for three hours of use, I’m sorry $114.00 because of gas also. I understand paying for miles and paying for gas, but renting a vehicle is a flat rate, why is U-Haul a flat rate and miles.

Stephen Lis 
Rating:
5.0

Customer did not leave a comment.

NADINE WORLDS 
Rating:
5.0

Thank you for the opportunity of using one of your vehicles everything was fine the vehicle operated perfectly and we were very appreciative for you being able to give us a vehicle at the time of the for moving items

anthony white 
Rating:
5.0

Customer did not leave a comment.

Harold Furgerson 
Rating:
4.0

Customer did not leave a comment.

Robert Phillips  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victor Martinson 
Rating:
5.0

Customer did not leave a comment.

Jennifer McCabe 
Rating:
4.0

The overall price of this rental is confusing. 2 different taxes were added after returning the truck. A rental tax and a motor vehicle tax. 13.788 % total tax on a 1 day rental. I just wish I knew the total cost of this rental when I was driving away. Not get shocked when I get the email later of this rental.

MICHAEL SPENCER 
Rating:
5.0

This was a very nice place been here about 15 years. Sorry I had to leave. But I moved to another area. And it's another place you hall. Place down the street from my house. So this is more convenient. That's all but my stay here has been very, very well. I'm very happy and satisfied u. Haul. The only regret I had is that I've been with you guys 15 years and I have my own genitory service. I have didn't work before you all cleaned it out storage but they change manager and I lost my connection but that is the only thing I'm disappointed about that. I've been with you guys 15 years. And I never had the opportunity to do any work for you. Because I do a lot of stuff. Pow wash stripping wax floors shampoo carpets. I do a lot of stuff, but I'm just. Wish I could do this and work for you guys. Thank you very much.

CHASE FLOOR SERVICE CO. LLC  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paul garner 
Rating:
4.0

I had two climate controlled units, this building was always clean. I also had one outdoor storage unit. The outside unit could use a new seal as some leaves, debris and spiders got into the unit. I was very happy with my overall experience. They manager got me in when no other storage facilities were able to. I would definitely use them again and recommend this facility to my friends.

richard loveland  |  Overall Experience 
Rating:
1.0

Was charged a 25$ cleaning fee for nothing. Truck was returned clean will never use this site again

niondah mcneil 
Rating:
5.0

Customer did not leave a comment.

Josh Johnson 
Rating:
3.0

I rented a van online with 1 dolly. I received a message days later saying the van was no longer available! I phoned and got U-Haul corporate and was informed that Amazon had leased all vans in New Jersey! I was livid! I was given the choice of a larger truck at the same price. We drove from Arlington,Va to Glassboro, NJ to close my storage and pickup my equipment. Not 1 dolly was available! I was so mad, but the people were kind under the circumstances. Everything truck, corporate UHaul, should have a dolly that’s included with the truck!!!! You can do better!

Princesse Mcgarvey 
Rating:
5.0

Glassboro location is great staff is friendly and manager is great

Amanda bradford 
Rating:
5.0

Customer did not leave a comment.

Michael Brooks 
Rating:
4.0

Customer did not leave a comment.

Amber Windsor 
Rating:
5.0

Customer did not leave a comment.

David Walters 
Rating:
5.0

Customer did not leave a comment.

Christina Vattimo-Orth  |  Overall Experience 
Rating:
5.0

The representative who checked us in was knowledgeable friendly and helpful.

Erica Wallace 
Rating:
4.0

Customer did not leave a comment.

Mildred Sampson 
Rating:
5.0

It was amazing experience, the ladies had it ready in time and I was in and out quickly and no problems! A+

Justin Hope 
Rating:
4.0

Management and Personnel were great. 0.99 per mile is a bit too much. That's the only thing that would make me shop somewhere else when I need to rent a truck.

William Savage 
Rating:
5.0

Would like more confirmation of what I owe at drop off.

patti davison 
Rating:
5.0

Customer did not leave a comment.

Hilda Santana  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrea Williams 
Rating:
5.0

Customer did not leave a comment.

Rodney Heath 
Rating:
5.0

Customer did not leave a comment.

Andrew Goos 
Rating:
5.0

The staff are always very helpful and courteous. I rent a uhaul trailer from here once or twice per year and have always been very satisfied

Salvatore Leone 
Rating:
5.0

The crew was very helpful and handle. All my issues, Without any problems, Highly recommend the tom recommend to future friends family?

WILLIAM WATTS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Walters 
Rating:
2.0

The check in lady at Uhaul in Glassboro was very dismissive and rude: however the other two (younger) staff was nice and helpful

CORY CARTHAN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DEBORAH HOLLAND  |  Overall Experience 
Rating:
5.0

Very smooth, would recommend. Staff was polite and helpful.

Joseph Centola 
Rating:
5.0

Customer did not leave a comment.

Clyde Pratt 
Rating:
4.0

Customer did not leave a comment.

Elizabeth Hillebrecht 
Rating:
3.0

My inside unit was great, very clean. However, my larger outside unit had too many insects. Regular spraying could have prevented this.

Chipila See  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathan Huf  |  Online Move In 
Rating:
5.0

A great experience, the young man that wrote up the contract and got us the car transport was very accommodating and professional, kudos to him.

Thomas Cudeyro 
Rating:
5.0

Excellent customer service 👍

LISA MALLOON-MAINOR  |  First Impressions 
Rating:
5.0

Better communication on the phone

don arros 
Rating:
2.0

Staff were not knowledgeable on how to their jobs. Need more training on the service they are to be providing: computer/technology knowledge, customer service, etc

ZAKIYYAH ENNALS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

FRANCESCA PRATT  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

THOMAS BANKS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Fiordaliso 
Rating:
5.0

Great Service

Roman Karpiel 
Rating:
5.0

Had very good experience

beth weidensaul 
Rating:
5.0

I was very pleased.

David Omrod 
Rating:
5.0

Customer did not leave a comment.

Stephen Sonnon 
Rating:
5.0

Customer did not leave a comment.

Anita Dick 
Rating:
5.0

Customer did not leave a comment.

nateterrell terrell 
Rating:
5.0

Customer did not leave a comment.

Celeste Lynette Swinson 
Rating:
5.0

Customer did not leave a comment.

Robert Walker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sydney Terroso 
Rating:
5.0

Customer did not leave a comment.

Alethea Rodriquez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

corey THOMPSON 
Rating:
5.0

The staff there are very helpful.

GREGORY JACKSON  |  Online Move In 
Rating:
5.0

Just not enough workers at one time

Margie Alday  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connie Farley 
Rating:
5.0

Customer did not leave a comment.

Dave Gill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Maccini 
Rating:
5.0

Customer did not leave a comment.

linda bigay  |  Overall Experience 
Rating:
5.0

Best place to rent auto transport trailers in southern nj

Gaetan Panarello 
Rating:
1.0

Kim was by far one of the rudest people I have ever dealt with. She called to confirm I was coming to make the pickup which I was early for. I had to downgrade from a 26’ to a 20’ because I misjudged the size I needed. I took full ownership of that. She huffed and rolled her eyes that I asked if I could downgrade the truck size. I apologized for my misjudgment to which she did not even acknowledge it. The man she was working with (his name escapes me) was also just as rude as she was. I felt as though I was a nuisance to her and her coworker. I watched her coworker (Hispanic male around 5’5” ) be completely disrespectful to a man and his son. His son had to use the rest room and they were aggravated that he went in there. They were paying customers. I understand it was the end of the day but I made my pickup appt for 4:30 because I work during the day. I showed up for my appt by 4:20. The location closes at 5pm. I think both employees need to learn better bed side manner. Kindness doesn’t take much. If they don’t like dealing with the public, don’t work a retail based job. I will never return to this location. The only person that was nice was Edward. He was there the next day when I returned my equipment.

MEGHAN BRIGGS 
Rating:
3.0

Customer did not leave a comment.

Wanda Bryant-Ison  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Diane Hires   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris miller 
Rating:
4.0

Customer did not leave a comment.

Laura Pelouze  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Stephen Yurick 
Rating:
4.0

Customer did not leave a comment.

Michael McCormick 
Rating:
3.0

Customer did not leave a comment.

Heleyna lawrow 
Rating:
5.0

Customer did not leave a comment.

Anthony Vittese III 
Rating:
4.0

Nothing - everything was great! Friendly helpful staff + a smooth, easy process !

Sharon Herquet 
Rating:
5.0

Nothing

Robert Nowicke 
Rating:
3.0

Customer did not leave a comment.

Nicole Thompson  |  Overall Experience 
Rating:
2.0

The woman who works in Sundays is USELESS. Doesn't know how to do anything and stares at the computer and says, now what

CHRISTOPH CASTAGNA-HEWES 
Rating:
5.0

Customer did not leave a comment.

William Brooks 
Rating:
5.0

the truck sound like it need a tune up real bad.

Robert Morris 
Rating:
4.0

Customer did not leave a comment.

Lawrence Polansky 
Rating:
5.0

Customer did not leave a comment.

natasha harper   |  First Impressions 
Rating:
3.0

Price was high

David Brace  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine Jones 
Rating:
5.0

Customer did not leave a comment.

DAWN PATTERSON  |  First Impressions 
Rating:
5.0

I had no problems with the staff or the equipment

Richard Keck 
Rating:
5.0

Customer did not leave a comment.

Scott Osborn 
Rating:
5.0

Customer did not leave a comment.

victor abramoz 
Rating:
5.0

Customer did not leave a comment.

Frank Rocco 
Rating:
5.0

Customer did not leave a comment.

Stephen Sonnon 
Rating:
5.0

Customer did not leave a comment.

MARY JONES 
Rating:
5.0

I did need to call to close out after using the app tool to request move out. But other than that, all was great.

Christopher Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DORIAN PROUT 
Rating:
5.0

I had stopped at a different location first. The General Manager at this store did a great job. They were pleasant and made the process super easy.

Michael Grillo 
Rating:
3.0

I dropped off the truck during business hours. Gave them the paperwork and parked where I was told. I was told to leave the keys in the Drop Box and they would process the return the next morning as it was 15 min before they closed. I arrived at 4:45 PM on June 3. I was totally OK with this. However, the next day I received an email receipt for "After Hours" return of $21 and they had the return time of June 4 @ 9AM.

Kent Johnson 
Rating:
5.0

Customer did not leave a comment.

Anthony Marinelli 
Rating:
3.0

I'm not too impressed with the customer service experience at this store. The Dodge Pickup trucks also have terrible gear selectors that switch to park way to easily.

Everett Jefferson 
Rating:
5.0

Customer did not leave a comment.

SARAH FERGUSON 
Rating:
4.0

Customer did not leave a comment.

jessica bryant 
Rating:
5.0

Glassboro uhaul staff is the best, every one of them was Very friendly and helpful. Great Staff - great experience

KIMBERLY WILLIAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Benson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Hines 
Rating:
5.0

Customer did not leave a comment.

DEAN DIPIETRO 
Rating:
5.0

Customer did not leave a comment.

linda camacho 
Rating:
5.0

Did a fast efficient and great job getting me a rental truck.

michael Tiberio 
Rating:
5.0

Customer did not leave a comment.

Georgette Keelen  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

audrey curwin  |  Overall Experience 
Rating:
1.0

Rent was way too expensive for the unit. When I cleaned it out, there were many stink bugs and dead insects on my belongings.

Michael kastner  |  Overall Experience 
Rating:
2.0

The facility was decent and management was professional. However the individual that assisted me with the reservation was not professional or efficient at performing the duties of the job. When contacting the U-haul location for a reservation the associate told me to make the reservation online. He also explained that he would make the unit available. I made the reservation at that moment. When arriving at the facility, with all my belongings packed and ready to move in, the unit was locked. When trying to contact someone for help, I was told that they could not assist me at that time. Once gaining access to the unit it had not been cleaned. When I arrived at the facility in the morning the associate was not hospitable and said that he did not see the reservation. I asked him for a lock and he stated that I had to pay for one. Another associate assisted me with removing the old lock off the unit and management came out and gave me a new lock, as the reservation stated a free lock would be provided to me with the monthly rental. I’m just glad the issue was finally resolved. I was in a lot of pain from moving and just wish the process was easier and a little more respectful.

denique graves  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Donald Bateman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

gwen cook speller  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

marixa samuels  |  Overall Experience 
Rating:
5.0

Amanda the manager was excellent and worked with me with payments

summer bayard  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Margaret Mauger  |  First Impressions 
Rating:
5.0

My overall experience with the Glassboro U-Haul was beyond excellent and the manager, Amanda Bradford went above and beyond to help me! She is a wonderful manager and an even better person! I will definitely recommend anyone who needs a storage unit to go through Glassboro U-Haul.

tara effinger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charlene Harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah speller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MIGUEL FIGUEROA  |  First Impressions 
Rating:
5.0

Very nice place. Staff was always friendly if I had a question.

Robert Keemer  |  Overall Experience 
Rating:
5.0

Nine years and I'm very pleased. Only problem was elevator was down for a while. My overall experience was amazing.

sarah fennal  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Markita mcnear  |  First Impressions 
Rating:
4.0

Thank you for helping me store. I appreciate the convenience and great customer service.

Stephanie Nelson  |  Overall Experience 
Rating:
3.0

It was alright. Probably the most important fact to you is that I'm satisfied enough to go back to to this u-haul store next time I need to store stuff. I answered no to the first question because the lighting could have been a bit better for the units way in the back. I wish I could have declined to answer questions 3 and 6 because I don't feel strongly one way or the other about those questions.

Jordan Lees  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN SPELLER-COOK  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

ASHLEY PRITCHETT  |  Overall Experience 
Rating:
5.0

The GM Amanda is extremely nice and friendly

demitria SPELLER COOK  |  Overall Experience 
Rating:
3.0

Customer service at times was spotty. Many times I'd try to call and not get an answer.

Daniel Cooper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Horn  |  Overall Experience 
Rating:
5.0

The manager at the drop off location in Glassboro was extremely helpful and friendly. The absolute best. Thanks Amanda

demitria SPELLER COOK  |  First Impressions 
Rating:
5.0

Shannon and I Will ALWAYS Appreciate you Cody. It would be Nice to hear from you tell me about A Kayak Adventure or Two. Amanda My Best Wishes to A Professional, Kind lady who Has the Most IMPORTANT Role in Life. Mommy🙏

RICHARD BAUMANN  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Ayrin Coles  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

nicole farber  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Chipila See  |  First Impressions 
Rating:
2.0

We were never taken and shown our storage unit and when we came back to access it there was another lock on it and we couldn't even access it and it was after hours so we had to wait until the next business day just to even complain about it and get it sorted out. She did remedy the situation and I am thankful for that but it cost everybody a lot of time and money

Thomas Jordan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

stefano picker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Phyllis Streit  |  Overall Experience 
Rating:
3.0

Staff was friendly and helpful. Thank you

Kathryn Mccormick  |  First Impressions 
Rating:
5.0

Overall, a great experience. Staff was always friendly and super helpful.

micheal masso  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dennis dobson  |  Overall Experience 
Rating:
5.0

Staff very helpful, the location was clean and and safe.

MATTHEW HIGGINS  |  Overall Experience 
Rating:
5.0

The staff were excellent. The move in experience was also very easy.

joshua soares  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Sharp  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TRINA SAUERS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOE METZGER  |  Overall Experience 
Rating:
3.0

Unit was very dirty and the latch is hard to push close

Krysta McCall  |  First Impressions 
Rating:
5.0

The two folks that helped me were just great normal people. The gentleman, sadly I forgot the name, was really nice. He got me all set over the phone, helped in person. The Ms he was working with was just as awesome! I needed to borrow a tool in the unit I rented, that was no problem and met with enthusiasm. Not to mention I dropped my prescription sunglasses and she was kind enough to put them aside in case someone claimed them. They are special to me, so it means a lot. Thank you both!

tom miller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Stubbs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Walker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph Harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

COLIN OHARA  |  Overall Experience 
Rating:
5.0

Actually I've been with y'all since 2017 and I prefer to use only U-Haul storage unit versus everyone else that I dealt with

Leora Brooks Sampson  |  First Impressions 
Rating:
5.0

I really like this place.iwould recommend this place to my friends.

Wanda Ingram  |  Overall Experience 
Rating:
4.0

It was a pretty good experience but my rent went up twice in a year and that was insane that’s why I left if it had stayed the same I would have stayed but $85 for the unit I had was terrible.

racheal noel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine Jones  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MATTHEW GREEN  |  First Impressions 
Rating:
4.0

No one would ever pick up the phone

PAIGE FOX  |  Overall Experience 
Rating:
5.0

Enjoy my experience using Glassboro U-HAUL STORAGE. The staff was always helpful and the key fob for the gate was great.

definizio pasquale   |  Overall Experience 
Rating:
5.0

Amanda has a passion for her business and it shows. Great operation.

Bruce Luke  |  First Impressions 
Rating:
4.0

Very kind and helpful.

marixa samuels  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

linda bigay  |  First Impressions 
Rating:
5.0

I wasn’t happy they charged me for another month and was out after the payment

James Reid  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara lee  |  First Impressions 
Rating:
5.0

A suggestion would be to provide disposal services!

RICHARD MATTIOLI  |  Overall Experience 
Rating:
5.0

Great service

PAUL MACCINI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dean Madden  |  Overall Experience 
Rating:
4.0

I was disappointed that we didn’t get the first month of storage free with our truck rental. But regardless, the unit was reasonably priced compared to other vendors. And the staff was very helpful and friendly.

Megan Norris   |  Overall Experience 
Rating:
1.0

What is most disconcerting about this location is it has little to moderate activity from customers, yet, the staff are not friendly compared to other locations and can be disrespectful. In my most recent experience over the phone just yesterday, I learned how discriminatory some of them can be. It’s also frustrating that this location does not have a trash for customers—I’m not use to that at any storage facility, let alone U-Haul; for which I’ve used before. For a first time customer at this location, I am unimpressed and very disappointed. Please have the district manager call me to follow up and for reconciliation.

RICHARD LINDSEY  |  First Impressions 
Rating:
5.0

I had to leave many household belongings in storage while my new house was completed. Felt very safe leaving things at this facility.

Jeffrey Owens  |  Overall Experience 
Rating:
5.0

Friendly staff. Very satisfied with both staff and facility.

Joelle Sweigart  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Zoyac  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TERRENCE SMITH  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Alex Setola  |  Overall Experience 
Rating:
4.0

I rented a 10x5x8 and it's only 10x4x8 they are smaller then advertised

Frances George  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jerome Frontiero  |  First Impressions 
Rating:
5.0

The only thing I had a little problem with was that you said it would be swept out and cleaned . It was not when we arrived to out our things in. We swept out some if the leaves. But i guess thats trivial . Other than that I would recommend

Diane Hires   |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

JAMES KELLY  |  Overall Experience 
Rating:
5.0

I had to move an entire house to another house. The staff and the services available were there for my every need. I couldn't have done it so smoothly without the help of U-Haul. I appreciate everything and would recommend this facility to friends. The manager, Amanda, is a calming influence and is right on the ball with everything that is going on at that facility. Thank you for all your help!

Kim Wood  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marion Gaffney  |  First Impressions 
Rating:
5.0

Friendly staff.

Joelle Sweigart  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dave Monahan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

riccardo salvia  |  First Impressions 
Rating:
1.0

I owed from June 2021 and was given NO notice that my unit was up for auction. You will be hearing from my lawyer.

Kelley Long  |  Overall Experience 
Rating:
5.0

I very well appreciate what Use have done for me

Christian Roysdon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alethia Rodriguez  |  First Impressions 
Rating:
5.0

Annette made the rental process very easy. The other staff we met were also very friendly.

richard loveland  |  First Impressions 
Rating:
5.0

The staff was pleasent and vary helpful

nicole wentz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

randolph summiel  |  Overall Experience 
Rating:
4.0

Tried to call several times but there was no answer. Thankfully I live close by but if I was moving here from far away, it would have been nearly impossible to get a unit

Irene Kennedy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ron LaFalce  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KAREN SHIELDS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Keemer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

joanne bradley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nailah Levy  |  First Impressions 
Rating:
5.0

The staff are courteous and helpful. All issues are promptly resolved by staff.

Bernardine Rochelle  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jackie hatcher  |  Overall Experience 
Rating:
3.0

Too many spiders.

danaphira Andre  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARMEN RODRIGUEZ  |  First Impressions 
Rating:
5.0

Gen mgr. A-1. Efficient, friendly, very service oriented.

STEPHEN BERG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jazmine Stribling  |  Overall Experience 
Rating:
5.0

We rented for over 7 years and hope to rent from UHAUL again, but in another state

DENISE BIGO-EARLY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jordan Lees  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Daniel Sullivan  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

laurie mitchell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald Bateman  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff!

Armando Voluntad  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Brace  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Michael Calderon  |  Overall Experience 
Rating:
5.0

The staff was knowledgeable, helpful and friendly.

Alice Rogers  |  First Impressions 
Rating:
5.0

Experience was smooth and representative was very attentive and informative.

duane reese  |  First Impressions 
Rating:
4.0

Nice facility with good hours, only complaint we have is that no one in the office ever answers the phone when you call there, we always got routed to the national uhaul operatore and couldn't get the help we needed.

Ron LaFalce  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lindsay LAUCKNER  |  Overall Experience 
Rating:
3.0

Only complaint I have is I was told that I absolutely had to purchase the round lock that was $10.00, but they still sell regular Pad locks. Then I took the insurance which feels pointless when there are security cameras and an Entry code that's used to enter the facility!!!

Lakeisha Williams  |  First Impressions 
Rating:
5.0

The staff are very nice and. Kind. they like to help.

ricky rios  |  Overall Experience 
Rating:
5.0

Office staff are very friendly

doris yoast  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shakeria wooten  |  Overall Experience 
Rating:
5.0

Customer service was outstanding!

Tracey Mueller  |  First Impressions 
Rating:
3.0

There were many spiders in my storage unit. I’m worried that they’re going to be climbing through all my stuff for a month.

Katherine Nielsen  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jennifer Fung-Schwartz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason Ferguson  |  Overall Experience 
Rating:
5.0

Very helpful. Respected social distancing

AD DIMENSIONS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christina White  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julie Doerrmann  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike Bickley  |  Overall Experience 
Rating:
5.0

Very helpful and friendly. Convenient hours. Good range of supplies for sale and reasonably priced.

JANET FIOLA  |  Overall Experience 
Rating:
4.0

You should give a broader range of response in the above questions vs Yes or No, maybe a 1 to 5 option, with comments for low scores. 1.My truck and trailer was not at the location I contracted it at. 2. My contents did not fit in the unit I reserved after I was told the unit would be large enough, had to rent an additional unit. $$ 3.The staff at all location were accommodating and friendly.

Daniel Busillo  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

shakeria wooten  |  First Impressions 
Rating:
4.0

Close to my business and Amanda is an excellent manager. She is always there to help.

Joseph Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Ayala  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald Bateman  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Garry Moore  |  Overall Experience 
Rating:
5.0

The staff was vary helpful and pleasant the manager was vary polite

annette hall  |  Overall Experience 
Rating:
5.0

Bless Amanda Bradford. This place (Uhaul of Glassboro) has gotten so much better since she took over as Manager. Keep up the great work.

Kenneth gates  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Princesse Mcgarvey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Armando Voluntad  |  First Impressions 
Rating:
5.0

HOWEVER, THE CUSTOMER SERVICE REP NEED MORE MORE TRAINING. THEY ARE NOT FRIENDLY, JUST APPEAR TO BE WORKING FROM HOME TO COLLECT A PAY CHECK, OVER BOOK RESERVATIONS, RUDE, PROVIDE INCORRECT PHONE #'S FOR OFFICE AND RENTING PLACES, VERY VERY VERY BAD BAD SERVICE!!!

Bonnie Newell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID MARTIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gabe prate  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Renee Cearc  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOE DIDATO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID MARTIN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Garry Moore  |  First Impressions 
Rating:
5.0

everyone was helpful and friendly.

Pamela moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah Cooper  |  Overall Experience 
Rating:
1.0

Cody the manager is not a nice person to deal with nor does he take care of ice during winter time. My sister and I both had storage units there long time 5 plus years not break in pricing. 2 years ago my sister fell on ice hitting her head several times on car before slammed into pavement. When confronted Cody would not pay Dr bills because she didn't call police so there was no record of it. When we called corporate and they called Cody the tapes were missing. So our word against his! My sister deteriorated over the next few months and passed away and I blame this manager Cody for her death. I hope he sleeps well at night! Karma is on our side.

JAMES JOHNSONBAUGH  |  Overall Experience 
Rating:
5.0

Your to employees that day were wonderful and helpful I would love to see the more often there

Nellie Begley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven Ansalone  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John Mills  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sam spatafore  |  Overall Experience 
Rating:
2.0

I rented my unit and 3 weeks later get a notice that my rent was going up when I was leaving reserved a truck when I get there to pickup the man talked to was rude and said I had to drive to a different place to pickup truck then drive back to empty unit never again

JOAN FARRAR  |  Overall Experience 
Rating:
5.0

Everything was good

Robert Morris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIM DILKS  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jonique Williams-Bey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary ALLINSON  |  First Impressions 
Rating:
5.0

Office was very understanding about my situation and helped me out a lot. I will be referring this place to friends and family.

MATHHEW MEEHAN  |  Overall Experience 
Rating:
5.0

Customer service, location 100 percent perfect, thank you.

gabe prate  |  First Impressions 
Rating:
5.0

Great experience

Jesus Molina  |  First Impressions 
Rating:
3.0

When the elevator broke I was still required to pay even though I had moved and needed my belongings out. I don't know how a facility can have a elevator and it's not working for 3 months

Marie Jackson  |  Overall Experience 
Rating:
2.0

Staff is unfriendly

Tinuke Awogbamila  |  Overall Experience 
Rating:
5.0

Very clean

Rasajee Council  |  First Impressions 
Rating:
5.0

Very great place staff very friendly and helpful

Robert Holton  |  Overall Experience 
Rating:
5.0

Nice people

bertrand kennon  |  First Impressions 
Rating:
3.0

Again thanks to the girl who worked at the vineland branch who came with her dad she helped in a major way for the guy at the desk don't know his name maybe derrick but she helped out big time thanks!

John Remsen Jr  |  Overall Experience 
Rating:
5.0

Great customer service and the girl from the vineland branch don't know her title manager or whatever forget her name but she came in with her dad an really helped me special thanks to her especially!

John Remsen Jr  |  First Impressions 
Rating:
1.0

Gave my reserved truck away charged me for a dolley that was never on there and blankets I didn't use I had in town but charged for something way overcharged on my mileage bad experience overcharged!!

John Remsen Jr  |  First Impressions 
Rating:
5.0

Above and beyond helpful

James Culver  |  Overall Experience 
Rating:
5.0

Very friendly and helpful great people

Robert Holton  |  First Impressions 
Rating:
2.0

the rental unit was dirty and the employee taking care of me did not know the zip code the facility she was working at

Stephanie Sellars  |  First Impressions 
Rating:
5.0

I was very happy with the unit and the service provided

PAUL BOERNER  |  Overall Experience 
Rating:
3.0

The front office agent was very professional and courteous. The office was understaffed with one agent on a busy Saturday. There are no key cards or remotes available to enter the storage unit gate.

Vanessa Wilson Marshall  |  First Impressions 
Rating:
4.0

Elavator was broke for a long time in the climate controlled units other than that everything was great.

Annette Byrd  |  Overall Experience 
Rating:
2.0

The one and only elevator was broken. When I asked when it would be fixed, there was no timeline. Not convenient for a woman 7 months pregnant. No offer to rectify the situation (discount/help/etc).

Christopher Mcconell  |  Overall Experience 
Rating:
5.0

Facility was well kept, on site staff were kind and professional, I would utilize their services again if needed.

ROCHELLE BYRD  |  Overall Experience 
Rating:
5.0

I was happy with my experience

Melody Lennon  |  Overall Experience 
Rating:
5.0

Staff was excellent especially Amanda &cody

Jay Lavoe  |  Overall Experience 
Rating:
3.0

Unnecessary issues with billing could have been resolved prior to billing me with late fees if someone had contacted me first. Late fees were eventually removed. Happened twice.

DIANE TERRY-KEHNER  |  Overall Experience 
Rating:
4.0

Always very helpful with any questions or concerns I may have had. Friendly staff. Thank you!

Caroline Abbatelli  |  Overall Experience 
Rating:
5.0

Staff was awesome and helpful great job

shadisha stone  |  Overall Experience 
Rating:
5.0

Were very pleased with the overall service that we had over the years.

DENNIS AND LUANN CAHALL, SR  |  Overall Experience 
Rating:
5.0

Excellent, helpful, and courteous staff; the best!

Gerald Voltura  |  Overall Experience 
Rating:
5.0

Was very pleased with my unit and the staff, thank you for your services.

Wanda rosario  |  Overall Experience 
Rating:
4.0

I understand the need to have an additional fee for after hours access but with most second shift jobs that was my only available time to go there.

Ryan Keenan  |  Overall Experience 
Rating:
4.0

This facility is well maintained.

Stephen Timbal  |  Reservation 
Rating:
4.0

I have no comments

linda bjornson  |  Overall Experience 
Rating:
4.0

Didn't have a useful cart to load my things in on the first day. Ended up getting one that works.

Reggie Teemer  |  Overall Experience 
Rating:
5.0

The Manager was extremely professional and very pleasant throughout the entire rental process.

Charles Koehler  |  Reservation 
Rating:
5.0

There are no perfect business in the entire world. you cannot please everyone. With that stated. The staff (Amanda) at @137 S Delsea Drive works very hard to accommodates my needs for storage.

POLITO LORD  |  Overall Experience 
Rating:
5.0

very helpful staff. and pleasant. way above avg . 2 nicest people i have met in a long time.

alan stevens  |  Reservation 
Rating:
5.0

Thank you, it was a good experience.

Elizabeth Simpkins  |  Overall Experience 
Rating:
5.0

This U-Haul storage facility is ideally located, and always well-maintained, with friendly and helpful staff. The rental vehicles for moving are outstanding (and affordable)!

BARBRA GIBBS  |  Overall Experience 
Rating:
2.0

Indoor unit ok outside unit I rented a few years ago. Stepped on a dead rat. Lost my sofa,fans and many dept. 26 Christmas items plus many many more items. Why was the rat hate placed inside unit?

BARBARA ASHFIELD  |  Overall Experience 
Rating:
1.0

Inside the place was disgusting. They had vermin invading the units and when told about it said they couldn't help.

Margaret Brick  |  Overall Experience 
Rating:
5.0

Very thorough and prompt service

Bruce Brown  |  Reservation 
Rating:
1.0

You lost our storage unit reservation for a 10/15/8 unit. Had no units available other than a 10/20/8 that had a elevator shaft built in it that takes up almost half the unit, but was still full price

David Grookett  |  Reservation 
Rating:
3.0

I hade issues with the first cart that was available for customer use only had 3 wheels. the sign said there should be two there was only one cart.

Veronica brown  |  Overall Experience 
Rating:
5.0

They noticed my unit didn't have a lock on it and called me. We had moved our stuff out and the office was closed st the time that is why we were not able to notify anyone.

Kelly TenHoeve  |  Overall Experience 
Rating:
5.0

thank you

Manuela Gonzalez  |  Overall Experience 
Rating:
5.0

Cassie was very very helpful with getting my account setup Thanks Cassie

lord polito  |  Overall Experience 
Rating:
2.0

Staff was rudest ever!!

Douglas DeMatteo  |  Overall Experience 
Rating:
5.0

What makes this Storage experience an excellent one is the staff ! Well run , extremely friendly and very personable people. Cody the Manager made me feel very welcome.

Chris Francisco  |  Overall Experience 
Rating:
3.0

Close to my home, no issues entering or exiting and nice clean unit.

jospeh brown  |  Overall Experience 
Rating:
4.0

Good place very helpful personnel.

MIGUEL CANDELARIA  |  Overall Experience 
Rating:
5.0

Very good service..

bilal chaudhry  |  Overall Experience 
Rating:
1.0

The hours were probably the only thing that was average. They messed up our payments constantly (so much that I lost count), there was no elevator for the first month we were there. Blood was found...

christa klienback  |  Overall Experience 
Rating:
5.0

The location manager, Cody, and his team were always friendly and very helpful.

William Morozewicz  |  Overall Experience 
No reviews have been submitted for this location.

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