Customer Reviews for U-Haul Moving & Storage of Fox Cities East

263 reviews

551 Marcella St   Kimberly, WI 54136

(920) 423-0210

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(920) 423-0210

551 Marcella St
Kimberly, WI 54136

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Jorge Lee  |  Overall Experience 
Rating:
4.0

Give the customer the right keys to the vehicle the first time.

Michael Hopfensperger 
Rating:
5.0

Fast, convenient and the equipment I needed.

Don Cupp 
Rating:
1.0

They made several mistakes regarding payment and I've been waiting for almost a week for the second time for a manager to call me pertaining to the issues I've had and pertaining to a refund I'm waiting to receive and I've been waiting for a week for the second time. I was guaranteed that I would hear from a manager within 72 hours pertaining to my complaint and what they were going to refund to Make it right ave again this never happened. So do use this uhaul location whatever you do. Their customer service is the most horrible customer service I've ever had the displeasure of experiencing in my whole life.

Katie Baxley 
Rating:
5.0

The employee was very helpful.

John Houdek 
Rating:
5.0

Customer did not leave a comment.

Qoua Her 
Rating:
4.0

The guys that work here have the greatest attitude! Very friendly and polite! Thank you.

JINA WORTH 
Rating:
5.0

Customer did not leave a comment.

KRISTEN KLASEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew Hovell  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Samuel Merget 
Rating:
5.0

Customer did not leave a comment.

Dustin Dunaway 
Rating:
5.0

Customer did not leave a comment.

NOAH MIDDLETON  |  Overall Experience 
Rating:
5.0

Used storage for over a year, everything went well and would take items out and store more as needed.

GEORGE LAVIGNE  |  Overall Experience 
Rating:
4.0

Staff generally accommodating for storage and trailer rental, but general manager a little too snarky for a professional when I went in to end my rental. definitely would not hire him to be my customer service representative

DOUGLAS SPRECHER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bridget Olesen 
Rating:
5.0

I had rented a storage unit on Marcella Street in Kimberly. I had pre-paid the rent through March 2024. Because U-Haul had taken over during the term of my lease from self storage, there was a bit of confusion as to my payments. Ken worked with me to resolve it. I was very pleased with the service I received.

ANNE WEILAND  |  Overall Experience 
Rating:
5.0

Great people. Fast and easy service. I will recommend!

Rich Zoran 
Rating:
4.0

the staff processed my rental quickly and drove the vehicle to the front door. Great service. Nice people. I would have given an excellent rating; however, I never received my final invoice. The person who took the vehicle said I would receive an email with the receipt - it never arrived. I will rent from this facility again...

William Dopp 
Rating:
2.0

Could not get in lock box, to get truck , they sent us to another location, which was a huge inconvenience. Not happy

pete knudson 
Rating:
5.0

Customer did not leave a comment.

Brent Fisher 
Rating:
5.0

Customer did not leave a comment.

Melina Mexas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zachary Glodny 
Rating:
5.0

Customer did not leave a comment.

SCOTT PIETILA 
Rating:
5.0

The two gentlemen working were awesome and very helpful. One even helped me back up the truck into an unloading bay

Stephanie Konkol 
Rating:
5.0

I wrote yes for equipment clean because overall it was. We live in WI and we can't avoid the snow. The customer service rep was nice at getting out as much of the snow/ice as he could.

Traci Beyer 
Rating:
5.0

Customer did not leave a comment.

JULIE KAEPERNICK  |  First Impressions 
Rating:
5.0

Very friendly staff. Well maintained facility.

JUDY HILL  |  First Impressions 
Rating:
4.0

This is the second cost increase in about a year. Great facility just getting expensive

STEVE WILLISON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gregory Frey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mariah pyatskoit 
Rating:
5.0

Customer did not leave a comment.

kyra dobbe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Andresen 
Rating:
3.0

I originally reserved a 4 x 7 trailer with a ramp. I was switched to a 5 x 9 and told it would be the same (with a ramp) just bigger. I received a 5x9 with a tail gate. When loading I damagaed my load because I didn’t have a ramp.

Kenneth DuVall 
Rating:
5.0

Customer did not leave a comment.

Lisa Meddaugh 
Rating:
5.0

Customer did not leave a comment.

lisa vandenbroek 
Rating:
5.0

Just very well done, UHaul, from pickup to return.

joel hartman 
Rating:
3.0

Customer did not leave a comment.

EVAN JOHNSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NATASCHA STOEGER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Adler 
Rating:
5.0

I am really appreciate as this facility

abdul faizi 
Rating:
5.0

Customer did not leave a comment.

George DeBruin 
Rating:
5.0

Customer did not leave a comment.

PATTY KLEIN  |  Overall Experience 
Rating:
5.0

Excellent storage facility in regards to security, convenience, and lighting. Staff very helpful and friendly.

JACKIE HENDERSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tom iaquinta 
Rating:
2.0

On-site staff was great. Overall experience was terrible. Notified we were losing our spot at the last minute due to new buildings. Then notified to move our entire storage unit. We are long time customers and this was a ridiculous situation. No positive recommendation from us. Sorry.

CRAIG MACDONALD  |  Overall Experience 
Rating:
5.0

Rental was perfect for us, call center very friendly and helpful and the actual rental center was great!! The only issue I have is with the refueling aspect of transaction- with tank not full, I did not like having to guess how much fuel I used to get tank back to 3/8 or whatever it was. Not a fan of that!!

John Woelfel 
Rating:
5.0

Customer did not leave a comment.

keith kirsten  |  First Impressions 
Rating:
5.0

The only issue I had was with your app. I was told to download it but when I looked at my reservations, it said I had none.

Karen Keyzers 
Rating:
5.0

Customer did not leave a comment.

Don P Keeley 
Rating:
5.0

Excellent experience all around!

Jon Richard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PATTY KLEIN  |  First Impressions 
Rating:
5.0

Very FRIENDLY customer service!!

Stephen Robinson 
Rating:
5.0

Customer did not leave a comment.

Bryce Oberg 
Rating:
5.0

Customer did not leave a comment.

Daniel Schmidt 
Rating:
2.0

I left because U Haul was making me move out of my 40 ft long storage unit so that you could make more smaller units. I would have been there for years if I was not forced to move out.

STEVE DERKS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMIE KNUDSON  |  First Impressions 
Rating:
1.0

When U Haul took owner ship of the storage units the first thing they did was raise the prices of an already expensive unit. Then the U haul trucks and trailers we’re starting to Get parked everywhere making it look bad. When previously there was nothing parked outside and it looked clean, but now every where you would go there would be a run down trailer/truck. The facility had some really nice electronic billboards that worked great before U Haul took over, once they took over they became burned out and half working making it an eye sore. The icing on the cake was all of a sudden we get a letter saying you need to be out of your unit in a month and half because U Haul corporate is making then into littler units, and you will no longer have a place to store your items. Offering no real solution other then saying to call a different place. Over all I am extremely disappointed with the service of U Haul.

TYLER SALVESON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIM KREMER 
Rating:
5.0

First class all the way. From start to finish . Thanks for everything.

Barry Vandaalwyk  |  Overall Experience 
Rating:
5.0

Friendly staff at pickup and return times for our trailer rental that we picked up and dropped off here in Kimberly

Michael Krueger 
Rating:
5.0

Customer did not leave a comment.

Carl Gardner 
Rating:
5.0

Great service & experience from this location as in the past.

Brad Wendt 
Rating:
5.0

Customer did not leave a comment.

Mitchell Hintz 
Rating:
5.0

Customer did not leave a comment.

Michael Caban 
Rating:
2.0

Local people were fine . I had to leave two spots with about a months notice. Not happy with how they let people know.

JIM SCHWECHLER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Ferrante 
Rating:
5.0

Customer did not leave a comment.

JERRY ROMENESKO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Zadroga 
Rating:
5.0

Customer did not leave a comment.

Erin Young 
Rating:
5.0

Customer did not leave a comment.

Tracy Russell 
Rating:
5.0

Customer did not leave a comment.

Darron Basham  |  Overall Experience 
Rating:
5.0

For the last 5 years we rented a 11 x 40 unit to store a 18' foot boat and small 14' camper. The facilty is close to home, clean and very convenient. Unfortunately, a decision was made at the corporate level to downsize the larger units, such as ours, necessitating, on very short notice, the search for and move to a different facility. We were lucky to find one. The facilty Manager, Ken Heitman, knowing the difficulty of the situation for the many tenants affected, was very apologetic and helpful throughout the process. Despite U-Hauls short sightedness, short notice, timing( it is winter here) and apparent disregard for their customers, If the need locally for a U-Haul product arises, we will give Ken a call. He's been most gracious and should not be blamed this corporate level fiasco.

KATHERINE MOY BYE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Fochs 
Rating:
5.0

Very nice staff, clean bathrooms, unit was clean and disabled accessible. Thank you!

Mary Guthrie  |  First Impressions 
Rating:
1.0

Evicated along with 20 other people in the middle of winter related to Uhaul subdivide our units into smaller units. No other same size options where given to allow to stay with Uhaul so they said we needed to find our own options. They gave us a few other local storage names to call but we were on our own to figure out storage. Left out in the cold!

MICHAEL NELLIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chuck Fox 
Rating:
5.0

Ken is a great guy to work with!

Julie Hendrecks 
Rating:
5.0

Customer did not leave a comment.

KIM BROWN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laurie Strano  |  First Impressions 
Rating:
5.0

My entire experience was great. Cleanliness was a real shock... after over a year of storage, i only had a few items of furniture that had a very fine layer of dust. Everything else was perfectly clean.

TIMOTHY HANSEN  |  Overall Experience 
Rating:
5.0

I had a little difficulty with the 1st truck. The second truck worked awesomely. I was given a discount to make up for having to unload the 1st into the 2nd. Ken was very helpful from start to finish of my renting for all day.

TIMOTHY HANSEN 
Rating:
5.0

Very pleased, very helpful, outstanding people.

Barry Vandaalwyk  |  First Impressions 
Rating:
5.0

Cleanest storage facility I’ve ever seen!

Michael Picard  |  Overall Experience 
Rating:
5.0

Great people to work with. Friendly, knowlegable,and very helpful.

Julie Hendrecks 
Rating:
4.0

The online checkin process was extremely slow and ultimately did not work, but the location staff was able to help me

Bryan Tesch 
Rating:
4.0

Customer did not leave a comment.

Corey Wiegel 
Rating:
5.0

Excellent facility!

Marie Schavet  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

todd kienbaum 
Rating:
4.0

I had a decent experience with U-Haul. I never moved before and this was a completely new experience, however, U-Haul was able to make it somewhat easy and smooth. I also underestimated the time I would need to complete my move and I was able to add another hour TWICE! Adding an additional couple of hours after setting everything up was very nice. Even then I was 15 minutes late getting the trailer back but still no charge. Unfortunately, when I checked in, I failed to pick up the furniture ties that I had bought and the employee also failed to notice it. So I got all the way back to my first location and realized I didn't have the ties. The employee said he noticed this a bit later but never reached out to us. So we had to call and come back to take what we should have grabbed in the first place. This took time away from moving. However, it all worked out in the end and U-Haul was helpful in the move. We also didn't realize that the trailer had a speed limit of 55 mph. I guess to improve my and other's future experience with U-Haul, maybe they could make sure the client has everything they ordered before leaving (even when the client forgot it too). I also think it would help if U-Haul could have the 55 mph speed limit clearly on the information so that the client can budget in extra time for slower speeds and/or country road detours. I do appreciate that U-Haul hooked up the trailer and checked to make sure it was good to go.

Nathan Cattelino 
Rating:
5.0

Customer did not leave a comment.

John Wiman  |  First Impressions 
Rating:
3.0

My only concern is being charged for the full month when I didn’t need the services. It renewed on the 10th and everything was out by the 14th, a prorated option would be nice in situations like what I had.

Regina Brady  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert Le Beau 
Rating:
5.0

I really appreciate u-hauls easy access to vehicles and trailers when needed. They continue to be reasonably priced and helpful with everything.

DYLAN DAVIS 
Rating:
4.0

Had to change the weekend and there was no problem. Pick and return went smoothly if I have to rent a trailer or truck I will be back Thank You

Mark Standaert 
Rating:
5.0

The truck rental was easy and fast. The facility, and the truck were very clean. Thank you for the great service!

Stephen Calder 
Rating:
5.0

Customer did not leave a comment.

JEFF FIECK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Brumm 
Rating:
5.0

I used your storage facility during move-in, transition, and everything was perfect. Thank you for a great service.

David Dagenais  |  Overall Experience 
Rating:
3.0

I think eliminating the outside storage this time of year was a really frustrating thing to do. To find storage at this time of year is very hard.

MICHELLE LEITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Toscano 
Rating:
3.0

The short notice we received in having to vacate our outdoor storage area and find another storage facility with availability was extremely inconvenient and frustrating, especially at this time of year when we were just about to utilize it. It's hard to believe that upper management hadn't been aware of this prior to giving us one month's notice. If this was in the plans when they took ownership of the facility less than 6 months ago, it would have been considerate of them to let us know at the time. (Ken has been very helpful during this transition and my comments are not directed at him.)

KATHLEEN WEYERS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve Engmann 
Rating:
5.0

Customer did not leave a comment.

Debra Hartzheim 
Rating:
5.0

The guys were very easy going very professional and very helpful. I will be going back shortly for my next overhaul as I go threw everything from moving. You guys are fantastic

Jenifer Hermes 
Rating:
2.0

I had a camper I stored at the location. Since U-Haul took over the facility, I had to move spaces, due to changes at the facility and then I was told to vacate the premises. I was provided with a refund for the last month I was there and was given sufficient time to vacate. I am mostly disappointed that I had to find a new, less convenient location to store my camper, thus the reason for the "Below Average" experience. I appreciated Ken, who reached out to me to finalize my departure and apologized for changes that caused me to lose my storage space.

GENE POGREBA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LYNN OTTE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DENISE REITMEYER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Park  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Erika Commisso 
Rating:
5.0

Exactly as advertised - very efficient and clean.

Walter Schonfeld  |  First Impressions 
Rating:
1.0

Disappointing to be given 30 days notice to get out at this time of year. Very poor way to treat loyal customers. Left us in a very inconvenient situation.

MICHELLE HOPFENSPERGER  |  Overall Experience 
Rating:
1.0

Since U-Haul took ownership I've had to relocate my outside storage place twice! Then to receive an email telling me I had one month to find another storage space left me in a bind due to lack of secure storage in the valley,all due to corporate greed to build more inside storage and space for U-Haul trucks and trailers. I would never recommend anyone using U-Haul.

LARRY STEWARD  |  Overall Experience 
Rating:
5.0

Very fast and very professional

NICOLAS GONZALEZ 
Rating:
5.0

Absolutely amazing facility! The only thing I would change, is it’s getting a little pricey.

Marie Schavet  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yer Lor 
Rating:
5.0

Customer did not leave a comment.

DEBRA RINALDI  |  Overall Experience 
Rating:
5.0

Michael was the most helpful employee!!

Holly Ciccione  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Agnes Weiting 
Rating:
5.0

Customer did not leave a comment.

NORMAN CYMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason Bailin 
Rating:
5.0

Customer did not leave a comment.

Richard Beeson 
Rating:
5.0

Great service, very helpful and friendly.

Scott Hertting 
Rating:
5.0

Excellent customer service!!! Bathroom immaculate! Storage beautiful!! Highly recommend!

Holly Ciccione 
Rating:
3.0

Customer did not leave a comment.

Candace Ackerman  |  First Impressions 
Rating:
5.0

The online check in is too cumbersome. Not only is it too many steps, the app kept forcing me to start over. I'm very lucky the location was open and was able to get checked in by a live person

Cory Remmel 
Rating:
5.0

Just because U-haul advertises a special doesn't mean that all locations honor them. THIS one does!

DEBBIE MUMMERT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Kestell 
Rating:
5.0

Great people to work with! I knew all I needed to know when I left, and they were so pleasant when I returned! I plan to use them again and would recommend them to everyone. Thank you!

Julie Hendrecks 
Rating:
5.0

Customer did not leave a comment.

LYRICA BONFOUR 
Rating:
4.0

Customer did not leave a comment.

STEVEN SCHREIBER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory Michiels 
Rating:
5.0

Customer did not leave a comment.

JOHN CLINE 
Rating:
5.0

Customer did not leave a comment.

Gregory Neal 
Rating:
5.0

The team at U-Haul Fox Cities East was so helpful! They made the experience very simple, helped set up the App for me, and gave me the "Boardwalk/Park Place" location for a storage spot. I will definitely return at the end of the school year in 2024 to rent another storage space for the summer.

Erik Puknys  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Holly Ciccione  |  First Impressions 
Rating:
5.0

Everything went very smooth. I didn’t catch the name of who checked me in but he was very nice and very thorough. Everything went as planned.

Sandy Hendzel 
Rating:
5.0

The GM was great! Super helpful and knowledgeable. I will definitely use this location for any of my future needs!!!

Celina Galvan 
Rating:
5.0

Customer did not leave a comment.

DEBBIE MUMMERT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tony Lor 
Rating:
1.0

the onlyl part of this move that has been okay is the rental storage unit. As for the rest of the entire process including pickup of vehicle to filing a claim to getting information from uhaul has been absolutely horrible. i've spoken with multiple reps from uhaul and NO ONE is able to get me the information needed. As well, the vehicle was NOT reaady @ 2pm becuase the battery was dead. I had to wait until 5pm to pick up the truck at which time Clay, in Helena, said he'd add an extra day to the contract, which he did not do. Repwest and uhaul have not communicated in any form that 1) a claim was filed 2) what the next steps are and 3) ANYTHING of help.

chris verrill  |  Online Move In 
Rating:
5.0

I would rent a van over and over again so easy an d clean. And the people here were very friendly and told us more information when asked about storage units. Awesome customer service which you don't see much of anymore

Joleen Gosha 
Rating:
5.0

This is the fourth time I have rented from this location and the service has been great every time! Well done Uhaul!

Brad Wendt 
Rating:
5.0

Customer did not leave a comment.

Areanna Bennett  |  Overall Experience 
Rating:
5.0

Couldn’t have found a better drop off point. Amazing.

Curt Stuart 
Rating:
5.0

Very professional

Kurt Van Dyn Hoven 
Rating:
5.0

Customer did not leave a comment.

Mark Decker 
Rating:
5.0

Customer did not leave a comment.

Dan Goffard 
Rating:
5.0

Customer did not leave a comment.

Stanton Braun 
Rating:
5.0

Customer did not leave a comment.

Lawrence Pittner 
Rating:
5.0

Change policy to a full tank of gas upon return; just like a car rental. .5/8 of a tank is very subjective, even with the provided gas chart (which was very good). This was our first U-Haul rental but it won’t be our last. Thank you for everything.

Paul Scheel 
Rating:
4.0

Excellent experience

Jack Anderson 
Rating:
5.0

Customer did not leave a comment.

Georgia Fischer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Georgia Fischer  |  Overall Experience 
Rating:
5.0

Ken and team are all great. They are helpful and very customer-focused. Very clean facility and well maintained. When I need future storage, I know where to go! And, I have already made referrals to colleagues.

KEVIN GAW  |  Overall Experience 
Rating:
5.0

This U-haul location and team are one the best I've used. Very kind, friendly, helpful and customer focused.

KEVIN GAW 
Rating:
5.0

Very friendly and accommodating! Will definitely use them again if the need arises.

Steven Shulse 
Rating:
5.0

Customer did not leave a comment.

Julie Hendrecks 
Rating:
5.0

Customer did not leave a comment.

Lee Hash 
Rating:
5.0

Customer did not leave a comment.

William Dunlow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Weigman  |  First Impressions 
Rating:
4.0

Sign upon arrival says equipment return stop here, and states to remain in your equipment until someone arrives to return it, after about 5 mins I walked in and apparently they didn’t even realize that I was there waiting. After that it went pretty smoothly and quickly.

JAMES ROBERTS 
Rating:
5.0

When we left Sunday Anthony was going to make sure that Ken Westphal received his 2 months pre-payed fee back along with the 1 month security he put down as he payed for a year at a time. Thanks Mary Sanders

KEN WESTPHAL  |  Overall Experience 
Rating:
5.0

Superb customer service! Definitely using this location again.

Joshua Rahn 
Rating:
5.0

Customer did not leave a comment.

Tony Lor 
Rating:
3.0

Customer did not leave a comment.

NANCY SMITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Dunlow  |  First Impressions 
Rating:
5.0

I've used this location a few times in the past couple years and it's always a great experience. The staff has always been courteous. The app on the other hand, well that's a different story.

ROLAND AGUSTIN 
Rating:
5.0

Number 1 storage place I ever used! By far.

Brian Paul  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andy DeGroot 
Rating:
5.0

Customer did not leave a comment.

Yahna Omodth  |  First Impressions 
Rating:
5.0

Great facility. The manager Ken is wonderful to work with an always, very helpful!

KRISTEN LAMPE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Wallace 
Rating:
3.0

Customer did not leave a comment.

Chue Moua 
Rating:
5.0

If I had more time I would go into further detail, but I do want to highlight the customer service skills at the Kimberly location (Marcella St) have always been exceptional. Keep up the amazing work and thank you for your dedication.

Areanna Bennett  |  First Impressions 
Rating:
5.0

Great location well maintained, friendly service quick n easy. I highly recommend.

DONNA MERRILL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BOB DRUMMOND  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAGGIE KOHLMANN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KennethKen Heitman  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS JOHNSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry Zappaterrini  |  Online Move In 
Rating:
4.0

I was very disappointed when I reserved a unit in DePere three weeks before it was needed only to find out when I arrived that there were no units available and that they are given out on a first-come-first-serve basis. Reservations don't matter. Since we were just storing furniture for college use, it was frustrating to then have to store it many miles away. The staff was cooperative and I was directed to the Kimberly facility, which was very, very nice.

Pamela Donegan  |  Overall Experience 
Rating:
5.0

The team was so friendly and helpful!

Erik Puknys  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WAYNE SANTKUYL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GARY REYES  |  Overall Experience 
Rating:
5.0

Super helpful professionals. Great explanations and assistance with the app. Thank you!

KEVIN GAW  |  First Impressions 
Rating:
5.0

This is a great facility. Extremely clean. Well lit. Secure and a safe neighborhood. I would 100% recommend this facility.

WAYNE GIGOT  |  Overall Experience 
Rating:
5.0

I kind of would have liked to hear about how you haul had taken over the family business with the family business decided to sell all options U-Haul still a little bit confused about that. but overall I'm not concerned about my contract and seems like very good people.

ALPHONSO CANTU  |  First Impressions 
Rating:
3.0

I was extremely disappointed that reservations are taken but units are given on a first come first serve basis. I reserved a unit in DePere several weeks ago but was told there were no units available when I arrived. That is why I had to go to Kimberly who luckily had some available. What should have been an hour process in total turned out to be three hours. We were just moving a few items from St. Norbert and reserving a unit a few minutes away was what I had planned and that's why I made the reservation. A reservation assumes a unit is waiting.

Pamela Donegan  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

HELEN COUGHLIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jon Richard  |  Online Move In 
Rating:
2.0

Fine structure for storage, however after many attempts to close out a unit they were still threatening collecting debt for late payments. Staff needs to be able to close out accounts better.

MICHAEL BAXTER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUDY KANTELBERG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATTHEW FITTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelly Haslehurst  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LUIS ARGUELLO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SARAH ANDERSON  |  First Impressions 
Rating:
5.0

Nice place. Will go if we need again!

NANCY WILZ  |  Overall Experience 
Rating:
5.0

Even helped an old man like me to figure out the working of my phone.

Brian Paul  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LILLIE MORDICA  |  First Impressions 
Rating:
5.0

i keep my camper in the back of the lot on the gravel even though its not there now because its gettling fixed. i was wondering if you could mark the parking stalls with numbers so we know exactly what spot is ours. i know go pack storage had numbers and lines so we knew where to park but last time i was there they were all worn off. that would be so helpful and to also let us know our number so we park in the right spot. thank you polly schommer.

POLLY SCHOMMER  |  First Impressions 
Rating:
5.0

nice secure place

JOHN NABBEFELD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRIANNA BOROWSKI  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN MELGER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHELLE DREWEK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LANCE CARD  |  First Impressions 
No reviews have been submitted for this location.

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