Customer Reviews for U-Haul Moving & Storage of Fountain Hills

1,846 reviews

9264 Technology Dr   Fountain Hills, AZ 85268

(480) 837-9467

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(480) 837-9467

9264 Technology Dr
Fountain Hills, AZ 85268

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very nice. All workers go out of their way to help

Barbara INGRAO  |  First Impressions 
Rating:
5.0

The facility was great and the staff was knowledgeable and friendly!

Glenn Brown 
Rating:
5.0

Customer did not leave a comment.

mario kendl  |  Overall Experience 
Rating:
5.0

Clean and easy to use. Secure. Very knowledgeable snd friendly staff.

KENT MCDONALD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bethany Brink 
Rating:
5.0

Always friendly and clean. I recommend whenever I can.

Bonnie Roberts  |  Overall Experience 
Rating:
5.0

Everything was great!

Michael Connelly 
Rating:
5.0

Person on duty was friendly and proficient . U haul is great . One of the companies that functioned well during Covid .

MICHAEL BENNETT 
Rating:
5.0

Stored our stuff for 20 years, moved out last week because we finally have room in our garage. So lucky to Joy and Chris caring for our storage items. Always felt like we were friends. Offered a bottle of water, a cup of coffee, or just a visit.

CHARLES HOLLY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janette Streiff  |  Overall Experience 
Rating:
5.0

The management and staff at this location are far above average and made my family and me feel appreciated. We came here as strangers and left as solid friends. Chris and Joy should be Corporate Training Specialists, they’re THAT good!!

Jack Gramm  |  Overall Experience 
Rating:
5.0

Best uhaul I have visited!! Joy and Chris are an absolute pleasure. Thank you for helping me with my storage and packing needs.

Adwyna Norton  |  Overall Experience 
Rating:
5.0

Great place to do business

CHARLES RAY TREIBER 
Rating:
5.0

The employees were extremely helpful and explained everything to me. Very friendly and easy to talk too.

Leann Quotskuyva 
Rating:
4.0

Customer did not leave a comment.

mario kendl  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Reed McKinlay 
Rating:
5.0

Great management team, always maintaining the facility to a high degree. Only complaint would be the annual increases in rent each of the last 10 years, a UHaul policy and not the fault of the mgmt team.

JOHN BERGQUIST  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Valko  |  First Impressions 
Rating:
5.0

Excellent facility.

Ron Fett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Helen Vu  |  Overall Experience 
Rating:
5.0

Everything and everyone we interacted with were fantastic. Thanks

TOM WINKELMAN 
Rating:
5.0

Excellent staff, clean and safe facility

EMILY ROBERTS  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Warren Johnson  |  Overall Experience 
Rating:
5.0

The service was very professional. Met all of my needs. Will use the service in the future.

Deanna Anderson  |  Overall Experience 
Rating:
5.0

The staff was helpful, courteous and a pleasure to work with...

ramon traslavina 
Rating:
5.0

Easy process. Team was very helpful.

TERENCE MCNALLY 
Rating:
5.0

Customer did not leave a comment.

Sheree Vohs  |  First Impressions 
Rating:
5.0

None needed.

Lee Carlson 
Rating:
5.0

Chris was super friendly and helpful! Great experience!

Celeste Johnson 
Rating:
5.0

Nothing at all you guys are great

TIMOTHY HOWER 
Rating:
5.0

Friendly and courteous is of renting was great. We had a mishap in our house and had to remove items for renovations for fire, suppression, sprinkling system, failure. We were only in the unit for two months. recommend this U-Haul storage.

Duane Libhart  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Luebke 
Rating:
5.0

Chris and Joy started out as business associates, but have ended up as friends. They made what could have been a stressful situation (moving across country) an enjoyable thing. They both contributed in their own very special way. I won’t soon forget their professionalism, but with a heart. This is so rare in today’s America. So many KUDOS to these two amazing people!

Jack Gramm  |  First Impressions 
Rating:
5.0

Love Joy and Chris!! They are always helpful and so knowledgeable. Best uHaul in AZ hands down.

Adwyna Norton  |  First Impressions 
Rating:
5.0

Joy & Chris are amazing. Thank you for your assistance over the many years.

JULIE G. ADAMS  |  Overall Experience 
Rating:
5.0

It was a very nice experience. Thank you Bryan for all your help. Made are experience great and wonderful. Very professional. Had exactly what we needed. Again Thank you.

Deanna Anderson  |  First Impressions 
Rating:
5.0

Chris is wonderful at this location, he is very accommodating and keeps this location in tip top shape. I rented my storage unit and did not touch it for 8 years. I came to clear it out and he remembered me from 8 years ago. He cares about the clients he serves and goes above and beyond for them. I’ve had a Ubox and other storage, my top experience was at the U-Haul on technology dr in fountain hills. The customer service is top tier and Chris is the best.

Emily Hemmerle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS F. DUFFY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fountain Hills Sisters Cities Corp  |  Overall Experience 
Rating:
5.0

Joy was a so very helpful

Stacey Ruggaard 
Rating:
5.0

Customer did not leave a comment.

Geoff Eminhizer 
Rating:
5.0

Outstanding service at pickup and delivery.

Brian Kaczkowski 
Rating:
5.0

Chris was extremely helpful and a joy. He made me feel welcome and explained everything very well.

Rachel Garcia  |  First Impressions 
Rating:
5.0

Great storage

KEVIN YOUNG  |  First Impressions 
Rating:
5.0

only thing I would say is the uhaul app is not user friendly

CYNTHIA ROTHS 
Rating:
5.0

Fast in and out

mark lockner 
Rating:
5.0

Joy and the rest of the team very helpful and professional. New vehicle was a pleasure. Thank you. See you again soon.

Kevin Watson 
Rating:
5.0

Customer did not leave a comment.

Aaron Beck 
Rating:
5.0

Customer did not leave a comment.

Daniel Toomey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ruby Moreno 
Rating:
5.0

Customer did not leave a comment.

Latisha Cease  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mario kendl  |  Overall Experience 
Rating:
5.0

Gentleman(Mark?) was ultra ultra helpful. He was friendly, knowledgeable, and funny.

Dawn Parks  |  First Impressions 
Rating:
5.0

Chris and team provided an excellent experience over the eight years that I was a client. I highly recommend them to anyone looking for a storage facility.

GARY CLARK  |  Overall Experience 
Rating:
5.0

Avery very pleasant experience the staff could not have been more helpful and pleasant. The best customer service we’ve had anywhere in a very long time. Christopher and Joy were great.

William Back  |  First Impressions 
Rating:
5.0

Joy and Christopher are awesome!

Fran elkins  |  Overall Experience 
Rating:
5.0

The staff is very friendly. I have stored with them a few times before and never had any issues.

Myrna Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela King 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH ASTACIO ROSA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kent Kovac  |  Overall Experience 
Rating:
5.0

Great service. Very helpful and professional

Martha Mullins  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cynthia Roths 
Rating:
5.0

Great uhaul to visit. Alwasy helpful, clean, and prompt. I love joy and Chirs. 10 out of 10 I recommend this uhaul storage location to everyone!

Adwyna Norton  |  First Impressions 
Rating:
5.0

I rented a unit for 7 years. Never had a problem. The staff was professional and friendly. Would use again if needed.

Linda Baxley  |  Overall Experience 
Rating:
5.0

Best customer service

Rachel Garcia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GREGORY THOMAS 
Rating:
5.0

Customer did not leave a comment.

Stephanie Gretzema  |  Overall Experience 
Rating:
2.0

I got some mud on the vehicle, they charge me $25 to clean, since when does a little dirt make a difference to renting a vehicle

Stephen Hopkind 
Rating:
5.0

Extremely wonderful customer service at this location. I use it often and every time they exceeded my expectations.

Jack Rathert 
Rating:
5.0

Customer did not leave a comment.

William Stapleton 
Rating:
5.0

Chris and the entire team do a fantastic job.

MICHAEL STEELE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karla Dearborn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Dickerson 
Rating:
5.0

Customer did not leave a comment.

Judith Putzer 
Rating:
5.0

Very helpful and friendly

Janet Cordes  |  Overall Experience 
Rating:
5.0

Christopher, Joy and the two Other gentlemen were very accommodating. They had creative suggestions to answer all your needs. Their prices were fair.

Shayne Baltimore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ralph Norman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julie Jaeger 
Rating:
5.0

Customer did not leave a comment.

Peggy Reagan  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Bhargavi Sontineni  |  Overall Experience 
Rating:
5.0

We have had a storage unit here for years. Great clean facility & all the staff wonderful to work with! Would highly recommend!!!

SUE MADIGAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer L Reinhardt 
Rating:
5.0

I will use facility again !!! There Team Skills and understanding of service are off the charts !!!!

John Dempsey  |  Overall Experience 
Rating:
5.0

The staff were friendly, helpful and responsive to my questions and concerns. In addition, the facility was clean and orderly which includes the restrooms. Thank you. JB

James Baumman  |  Overall Experience 
Rating:
5.0

Excellent place to rent. The truck was prepared with all supplies prior to arrival.

Carl Taylor 
Rating:
5.0

All good

Stephen Hopkins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alan Chudnow 
Rating:
4.0

The price per mile on the website ($.69) is not what I was charged ($.79). No big deal for my in-town rental, but not a good look for Uhaul. The price booked from the website is what should be charged. I can't believe I have to reiterate that. Other than that, the people were super helpful and nice, the truck was nice. Will rent again, just with more attention paid to any attempt to "nickel and dime" me.

Chelsea Davis 
Rating:
5.0

The owners that helped us were very nice and made it a nice comfortable atmosphere and made everything go smoothly with renting and returning the truck.

Samuel Harris 
Rating:
5.0

Joy is a very helpful and thoughtful person...great experience here!

Michael Adams  |  Overall Experience 
Rating:
5.0

Very friendly and helpful

DAMIAN AUDUS 
Rating:
5.0

Customer service is ALWAYS Spectacular, very friendly and knowledgeable !! Always a great experience at that location.

Jack Rathert 
Rating:
5.0

Great service and would recommend this storage business for all!

Mary Poquette  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Asta Bruzga 
Rating:
5.0

People at the uhaul place were so friendly and helpful. Loved the experience

ASTA BRUZGA 
Rating:
5.0

Customer did not leave a comment.

Amy Heinrich Nolan  |  Online Move In 
Rating:
5.0

Thank you .

Gregory Guerrero  |  Overall Experience 
Rating:
5.0

Chris and his staff are very hospitable! I’ve always felt they care about their business because of how they treat people. It’s a very familial atmosphere and they treat people (in my opinion) better maybe than they sometimes deserve. But I don’t get the feeling like they think that at all. The place is immaculate and I’m very pleased to be renting a storage unit there.

Dante LoPresti  |  First Impressions 
Rating:
1.0

Staff at this particular location wasted our time & attempted to overcharge . It took them 45 min to rent us the truck , and 20 min to return it . I’ve never had this type of costumer service from any other U-Haul .

Clinton Guyton 
Rating:
5.0

The people at the Fountain Hills technology location have always been phenomenal with great customer service, they always exceed my expectation

Jack Rathert 
Rating:
5.0

Customer did not leave a comment.

Louise telban 
Rating:
5.0

Customer did not leave a comment.

Larry D Mattingly 
Rating:
5.0

Friendly, family-run business. They were very accommodating, and very efficient.

Donn-Allan Titus 
Rating:
1.0

I reserved a 15 foot truck and was told when I got there that it was broken down. They had nothing else but a cargo van which I took. I would expect a U-Haul location to be better equiped than this place. 1 truck and 1 van. That's it? Not exactly what the brochure or website says.

David Carlton 
Rating:
5.0

This location has always been amazing, from the great customer service which always surpasses my expectation A+++++++++++

Jack Rathert 
Rating:
5.0

Great experience.

Michael Terry 
Rating:
5.0

Customer did not leave a comment.

Phillip Traverse 
Rating:
4.0

Customer did not leave a comment.

Kathleen Mouallem 
Rating:
5.0

It was a pleasure working with Joy as she took her time with us to explain everything and made the experience positive. She is definitely customer focused and we would highly recommend this facility.

Kamlesh Dadlani  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie Waller  |  First Impressions 
Rating:
5.0

Nothing - everything went wonderfully. The staff was super helpful.

MARK BEEHNER 
Rating:
5.0

Joy and all the staff at this location are awesome. A pleasure to do business with. Highly recommend them!!!

Scott Grom  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID CAGLE 
Rating:
5.0

They're doing everything right and it's much appreciated.

JOSEPH RUSHTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Creath 
Rating:
4.0

Good feedback: very friendly staff; truck was ready to go when I arrived.

Dan Pulos 
Rating:
5.0

Customer did not leave a comment.

Christopher Young 
Rating:
5.0

I frequently rent from this location in Fountain Hills where other locations are available nearby. This facility is always well maintained and and the service excellent with the management team of Chris and Joy always friendly and knowledgeable. I would have to say that having experience around the country with picking up and dropping off both vehicles and trailers that my best experience at uhaul is always at this location.

Terry Alexander 
Rating:
5.0

Amazing people work at this location. They were very friendly, knowledgeable and helpful!

Lori Peery  |  Overall Experience 
Rating:
5.0

The people at this location are amazing. They are so friendly and helpful, very refreshing during stressful moving time.

Brad Peery 
Rating:
5.0

Had a unit there for over three years. The staff was always helpful and great to work with.

KEN SORENSEN  |  Overall Experience 
Rating:
4.0

Was a patron of this Fountain Hills Uhaul Storage facility for about 6+ years. All was good and the management was helpful and friendly. Only negative was our monthly rent consistently INCREASED, like clockwork, seemingly 1 or 2 times EVERY YEAR. Began at something like $139 per month and ended at around $175 per month. Not as if we were changing the size of our storage. Not as if there was any new services rendered. Just pure Corporate Greed and Profit for Uhaul jacking up prices regularly.

Jon Evans  |  Overall Experience 
Rating:
5.0

Nice people! Great to work with!!

Mark Slussar  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Yvonne Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAWN PARKER 
Rating:
5.0

Customer did not leave a comment.

Jennifer Bosch  |  Overall Experience 
Rating:
5.0

The crew at this location ALWAYS goes above and beyond and is greatly appreciated.

Jack Rathert 
Rating:
5.0

Customer did not leave a comment.

Sandra Vasquez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Konlin Jones  |  Overall Experience 
Rating:
5.0

Staff was more then awesome. Informative & patient. All was good. Can’t think of anything they could improve on. Thank you for all ur help Mario & Bryan.

Jennifer Mathis 
Rating:
5.0

Chris was amazing! He was super nice and extremely helpful!

NEISAN GILLETT  |  First Impressions 
Rating:
5.0

Best service, had a really great experience.

Edith Peralta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick Kraemer-Green 
Rating:
5.0

Clean, secure storage, managed by a helpful, knowledgeable staff. This is the go-to place for storage.

John Tant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristina Perkins 
Rating:
5.0

Customer did not leave a comment.

Darcy Colacito 
Rating:
5.0

Everyone at the U-Haul facility was wonderful! I would definitely recommend this location to anyone I know.

Kenneth Sorensen 
Rating:
5.0

Chris and Joy were wonderful to work with and always helped me. They are very friendly and very professional. Unfortunately I had to leave for one reason only: needed the funds to pay my $300 per month rent increase. Have been in this facility for over 20 years.

MARSHA HAGUE  |  Overall Experience 
Rating:
5.0

To be perfectly honest I can't think of a thing.

Shayne Baltimore 
Rating:
5.0

The entire process was perfect and the price was most acceptable. Joy is very knowledgeable during our check out and check in.

Robert Reiser 
Rating:
4.0

Equipment was clean and seems well maintained. The fuel pump module went out and cost me a couple hours of lost time waiting for repair. Although repair was somewhat prompt I believe a discount should have been offered due to the incident happening in general. Understandably these things happen but it makes good business sense to accommodate someone for the time they lost by no fault of their own. It should not even need to be requested managers should know what’s right in my opinion. I still recommend this establishment due to the exemplary service that is normally received when visiting.

Jeremy Clark 
Rating:
5.0

Customer did not leave a comment.

Sheri Oyler 
Rating:
5.0

Nothing!!! Best Uhaul ever! Thank you

Alison Papanikos 
Rating:
5.0

Nothing. Class act at the Fountain Hills Location.

Scott Grom 
Rating:
5.0

Employees are very nice and helpful. The place is very clean and easy access.

Linda Mcdanel  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lois Dapaah  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIEL SPENO 
Rating:
5.0

Customer did not leave a comment.

Don Mccloe Sr 
Rating:
5.0

Customer did not leave a comment.

Robert Canning 
Rating:
5.0

Always professional and friendly!

Scott Grom 
Rating:
5.0

Christopher and his staff were so helpful and friendly! Facility is extremely clean and unit is very nice-would definitely recommend!

Jennifer Oneil  |  First Impressions 
Rating:
5.0

Best customer service ever at this location in Fountain Hills that I have experienced at a storage facility!

Vered Marash  |  Overall Experience 
Rating:
5.0

Joy was helpful, efficient and made everything easy. Informed. Explained everything thoroughly.

Alfred Martinez 
Rating:
5.0

Everyone was always very helpful and friendly

SLOAN ANDERSON  |  Overall Experience 
Rating:
5.0

The courtesy and patience of everyone I spoke with or interacted with is greatly appreciated. Thank you!

Cecilia Glasener 
Rating:
5.0

The gentlemen that helped me went above and beyond his call of duty, excellent service and the very best customer rep I have ever met! he gets 1,00,000,000 gazillion stars - Thank him for me, please. Virginia Nickel

VIRGINIA NICKEL 
Rating:
5.0

I have stored items there numerous times. Always wonderful without any issues and ice cold water in the fridge :)

Kelly Turner  |  Overall Experience 
Rating:
5.0

Used storage unit for 8 years. Great facility and staff!

Tom Jurgens  |  Overall Experience 
Rating:
5.0

We were checked in by the manager and a trainee and they were very polite, very thorough, and super helpful. The entire rental was easy and convenient, start to finish.

LAURA TURCHI 
Rating:
5.0

I would like to say, Christopher Young has been so professional and accommodating. He has made the time I have required a storage unit very pleasant. I would like to mention all the employees have been professional, helpful and very polite. I am sure I will need storage in the future, I will return to the Fountain Hills Uhaul again, especially if Christopher is managing there. He is one of her good people we meet in our journey through life.

Roger Parsons  |  Overall Experience 
Rating:
5.0

Awesome

Jan Schultz 
Rating:
1.0

Charged wrong card instead of my card on file for an amount not communicated nor disclosed.

Ryan Woods 
Rating:
5.0

The location is just perfect for me and I couldn't be happier Glad that I chose you The staff has been very helpful also I recommend for sure

KIM EICHLER  |  Online Move In 
Rating:
5.0

Great staff and well maintained facility

Richard Krauser  |  Overall Experience 
Rating:
5.0

The nicest people to work with!

Dawn Froehle  |  Overall Experience 
Rating:
5.0

Great

MICHAEL STEELE  |  First Impressions 
Rating:
4.0

Very nice people

RANDALL PETRAGLIA  |  Overall Experience 
Rating:
5.0

Chris and Joy are very professional, helpful and great people. They made it a seemless move!

SEAN HOBAN 
Rating:
5.0

I’ve been renting and U-Haul trucks and U-Haul storage around the country for many years and this is the best location I’ve ever rented that

Jan Schultz 
Rating:
5.0

Manager on site very hellful

Vered Marash  |  Online Move In 
Rating:
5.0

The best everything

Edith Peralta  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vivian Shane  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sue Guelpa 
Rating:
5.0

Customer did not leave a comment.

Shaundra Brown  |  First Impressions 
Rating:
5.0

Manager Christopher was extremely helpful and excellent to work with in getting our truck rented. Chris was very enthusiastic and accommodating. Will always return to this location. Rob Reblin

robert reblin 
Rating:
5.0

The two managers of this location are very very helpful and of all the years I’ve rented at Uhaul‘s it is the most accommodating staff of all thanks for the great service jan Schultz

Jan Schultz 
Rating:
5.0

Chris snd Joy are very pleasant and helpful!! Thanks

PAUL NORRIS  |  Overall Experience 
Rating:
5.0

Very happy

Craig Wilson  |  Overall Experience 
Rating:
5.0

Always extremely helpful in person and on the phone.

Jim Ray  |  Overall Experience 
Rating:
5.0

This is the cleanest Uhaul I have ever been to. The staff is funny and friendly. They help load boxes into your vehicle. They explained everything thoroughly. Would recommend to friends and family.

Bryce Jabanoski  |  Overall Experience 
Rating:
5.0

Joy and Mike were so friendly and helpful with my move! Thank you so much

Angela Harleaux 
Rating:
5.0

5 stars says it all!!!!

MICHAEL MORROW  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VITANTONIO PATRUNO  |  First Impressions 
Rating:
5.0

Quick check in and check out with very friendly, helpful employees.

DAVID CAGLE 
Rating:
5.0

Everyone was so nice, OUTSTANDING customer service

Kimberly Kislia 
Rating:
5.0

Customer did not leave a comment.

mario kendl  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dean Filip  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roger Rigstad  |  Overall Experience 
Rating:
5.0

I couldn't imagine having such a great moving experience. Really who likes to move . But at this u-haul they went the extra mile. All my needs boxes , equipment that came with u-haul truck ( dolly etc.) . Thank you so much for this experience. If I move again you can be sure I'll be coming back

Timothy BURK 
Rating:
5.0

Sincere thanks to the staff at this location. They went above and beyond, not only to maintain a secure and clean facility, but EVERY staff member at this location is also just a great HUMAN. They are friendly, caring, communicative, and very helpful. I remember one particularly hot AZ summer day, I was sweltering in the heat as I looked through boxes in my unit. A gentlemen (CJ?) came by and offered me a bottle of water. I was stunned. It's so tough to find that human touch nowadays, and so it's worth mentioning.

Spencer Cole  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Gerry 
Rating:
5.0

Thank you! All was fantastic!

Julie Ewald  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter Kornblit  |  Overall Experience 
Rating:
5.0

The entire process from rental to return and check out was smooth and easy. Many thanks to Joy at Fountain Hills U-Haul ...

Terry Alexander 
Rating:
5.0

Chris and Joy were very professional and helpful! I truly enjoyed my experience with the truck rental and my new storage unit. Highly recommend this team and facility. Thank you.

Richard D Miller 
Rating:
5.0

Customer did not leave a comment.

Juanita Gutierrez 
Rating:
5.0

Customer did not leave a comment.

Patrick Baxter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

O D Burr  |  Overall Experience 
Rating:
5.0

The facility is really clean. Chris and Joy are really helpful to any needs you may have. A really nice place to store your items or if you need a truck. A+

RICHARD L. RUSSELL  |  First Impressions 
Rating:
5.0

This was the second time we used UHaul for temporary storage. They are extremely nice and helpful! Very clean, secure and accessible.

Gail Fischer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Starla Budlong  |  Overall Experience 
Rating:
5.0

Appreciate everyone at U- Haul in Fountain Hills. I am going into retirement and do not require a storage area for work materials.

PETE PENNELL  |  Overall Experience 
Rating:
5.0

Chris provides excellent, friendly service at this location which is very clean.

Blondie Sherman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JoAnn Porter 
Rating:
5.0

Very pleased with the storage unit. Whole facility is exceptionally clean.

Daniel Toomey  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael Frauenhoffer  |  Overall Experience 
Rating:
5.0

The staff at the U-Haul Storage of Fountain Hills are always very pleasant and helpful.

JACK MISHLER  |  First Impressions 
Rating:
5.0

I was helped by a great employee a part of U-Haul named JC. Even offered me some bottled water or the use the Keurig machine. Even though was there was Wi-Fi problems he found a way of getting the process done in a simple fast and easy for the consumer. Keep up the good work CJ!

Reese Schmelling 
Rating:
5.0

JC was very helpful and informative. Great employee that's putting forth his best efforts towards the success of U-Haul.

Reese Schmelling 
Rating:
5.0

Customer did not leave a comment.

Sheri Hines  |  Overall Experience 
Rating:
5.0

I would like to give a big shout out to Joy for all her help since the loss of my husband last year which lend to me needing the U-Haul storage unit in the first place. Joy could not of been more kind understanding, helpful and made herself available to meet any of the needs I had with my move into the storage unit. Also, Chris, Mike and AC I believe are his initials always were kind and helpful as well. My Also Chris, Mike, and a C I believe are his initials always were kind and helpful as well. My experience was wonderful above average and if I ever had to use a storage unit again, I would definitely use U-Haul. Thank you Joy, Chris, Mike, and AC and U-Haul for all you did to get me through this unexpected year with the loss of my husband and all the challenges I faced along the way. Merry Christmas and God bless Theresa Bercel

Theresa Bercel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Chapman 
Rating:
5.0

Customer did not leave a comment.

Kurt Vogel  |  Overall Experience 
Rating:
2.0

The owner came out and complained to me about mud/dirt on the tires in a very passive aggressive manner, stating that “it’s supposed to be returned in the condition you received it”, which was ridiculous considering it rained substantially the night before (and there is nothing in the terms of service related to light exterior dirtiness associated with normal use). The other people I interacted with were great, but clearly the owner doesn’t understand the nature of how vehicles operate and doesn’t need people’s business. For that reason, I would not recommend patronizing this location. Save yourself the indignity of being harassed by this undeserving chump. Thanks for reading!

William Graves 
Rating:
5.0

Very friendly and knowledgeable staff.

Steven Pingry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONALD BERENS 
Rating:
5.0

Great service...can't recommend any improvements.

Patrick Birmingham 
Rating:
5.0

Everyone was very pleasant and helpful!

Greg Trudeau  |  Overall Experience 
Rating:
5.0

Fantastic fantastic service! The owners here are top notch. Most places don't really care, they are simply there to conduct a transaction and move along with the next person. Not here at all. Always friendly, always helpful offering coffee, water or simply a greeting. I'll miss interacting with them.

Joseph Petroski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashlyn O'Brien  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janette Streiff  |  First Impressions 
Rating:
5.0

If you want a seamless experience this is it.

Laurens Delpech  |  Overall Experience 
Rating:
5.0

Great service at the fountain hills location.

Dragos Dimian  |  First Impressions 
Rating:
5.0

Great unit for the 4 years we used it. Thanks for the help!

Travis Markel  |  Overall Experience 
Rating:
5.0

Nice facility- Rates went up & we are storing items of no value

CAROLYN WHITE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Roy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BARBARA DOWNING  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JILL LYNN MILANO  |  Overall Experience 
Rating:
5.0

The staff was extremely kind and helpful. Moving isn't fun, but they made the day better with their positive attitudes and nice conversation during the check-in process.

Ashlyn O'Brien  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MITCHELL HARMES  |  Overall Experience 
Rating:
5.0

Overall, I am very satisfied with the local office customer service (office staff) and how the units are maintained. I would rent out a storage unit this location again if/when needed.

Cheryl Phelps  |  Overall Experience 
Rating:
5.0

First rate facility and management! Great experience, no problems.

Michael Jenkins  |  First Impressions 
Rating:
5.0

This UHAUL facility's staff have always been helpful, friendly and easy to work with. We had a storage unit there for 3 1/2 years and would use them again in a heartbeat if needed!

Dennette Ward  |  Overall Experience 
Rating:
5.0

Always a good experience when renting a vehicles or trailers from U-Haul will definitely be back everything was excellent the young lady was very informative and helped with all and helped me with all my needs thank you very much

Steven Galante  |  First Impressions 
Rating:
5.0

Wonderful staff! Always willing to go the extra mile to help you. They treat like family. I would recommend this location to all who needed storage.

Lisa Cooper  |  Overall Experience 
Rating:
5.0

Everyone I came in contact with at u haul was extremely friendly, helpful, knowledgeable, made me glad I choose this storage place. No matter how many questions I had, they were answered throughly and in an upbeat professional manner.

Kim Forney  |  First Impressions 
Rating:
5.0

Very helpful staff and clean facility. Will definitely be renting a storage unit from here in the future.

Wilson Prekelezaj  |  Overall Experience 
Rating:
5.0

Thanks

Jim Evans  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephany Pueschel  |  First Impressions 
Rating:
5.0

Would definitely use again. Thank you. I felt very safe every time i went. it was very secure and very clean. The facility is very well maintained.

JEFFREY JAMES  |  Overall Experience 
Rating:
5.0

Chris and Joy are amazing - proficient, knowledgeable, thoughtful, considerate, kind, engaging, and enjoyable! Thank you!

Lynne Thomas  |  First Impressions 
Rating:
5.0

Joy was amazing and very helpful

James Parravano  |  First Impressions 
Rating:
5.0

Very nice staff. Always helpful. They take pride in keeping the place nice and picked up. Even dealing with the nasty looking black bugs that come out every summer

Carl Hanson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUSAN A. FEARNSIDE  |  Overall Experience 
Rating:
5.0

Joy and Chris have been a pleasure to work with!

Larry Stockton  |  Overall Experience 
Rating:
5.0

Joy and Chris provided exceptional customer service at all times. When it came to me moving my things in a unsullied box they went above and beyond to help me get everything set up. They provided the most excellent service I have ever experienced.

Karen Beller  |  Overall Experience 
Rating:
5.0

I moved out of my storage units on 6/22/22, however I did not have the opportunity to go inside the office and let them know I was canceling the rental of the units. I tried to call several days in a row (6/30/22 thru 7/2/22) and was never really able to reach anyone to inform them. I was told (briefly) by someone who answered the phone they would call me back however they never did. I wish to confirm/inform you I am canceling rental of my two Storage Units at Technology Blvd, Fountain Hills, AZ 85268 location. I want to make sure I am no longer charged any further rental costs. Please confirm to me; 602-363-9705 or shelbygirlinfh@gmail.com. Thank you! Nice facility.

JULIE MASON  |  Overall Experience 
Rating:
5.0

It’s a beautiful well kept facility.. the staff was always helpful and friendly..

Barbara Thalman  |  Overall Experience 
Rating:
5.0

Staff is very helpful. I recommend for sure

Michelle Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James McAllister  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DARYL ISBURG  |  First Impressions 
Rating:
5.0

Joy and Chris was very professional and helpful we wish we could have stayed longer in the units but we didn’t realize how expensive it is to live in Arizona they helped us out so much.

Mike Broome  |  Overall Experience 
Rating:
5.0

Will be back for a smaller unit

Mary Brand  |  Overall Experience 
Rating:
5.0

Joy and Chris are wonderful. They are very professional and friendly and will always look for alternatives on storage availability as their site is very full. Their storage site is very clean and always well kept. The office staff is very friendly and attentive.

Myrna Johnson  |  First Impressions 
Rating:
5.0

Great staff. Easy to work with and very helpful.

John Gibson  |  Overall Experience 
Rating:
4.0

The place smelled like decomp.

Harmony Green  |  Overall Experience 
Rating:
5.0

Joy and Chris are Great to work with over the Years that I had a couple of different units at the Fountain Hills AZ location!! There customer service is Super Welcoming!! I recommend you have them as your employees and managers for Many years as they put a Good reputation for this facility!!

christine harris  |  Overall Experience 
Rating:
5.0

Joy did an awesome job getting me set up

Larry Stockton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Hansen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Johnson  |  Overall Experience 
Rating:
5.0

Over the years we have used this facility many times to buy moving supplies. We have always been impressed with the friendliness of the staff here It was the only storage facility I considered when I needed storage. Every encounter I have had with the staff has been very friendly and helpful.

Susan Persons  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Colleen Goldberg   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Lamb  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth Holloway  |  First Impressions 
Rating:
5.0

Excellent experience, great staff, friendly and knowledgeable. Yes, I would recommend this facility. Ron Miller

Ron Miller  |  Overall Experience 
Rating:
5.0

The people who are in the office are very friendly and helpful. It has been a great experience so far.

Dawn Froehle  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kay Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen Whitney  |  Overall Experience 
Rating:
5.0

Ryan was very helpful at FH Uhaul. I forgot my card and let me in asap. Let me borrow a broom and dust pan to clear out my garbage. He checked the unit quickly and closed me out by email under 7 minutes. I’m sure I will be back.

Anna Loisi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald Nagela  |  Overall Experience 
Rating:
5.0

Beaitiful place. Great people. Good price

KEITH CAVALIERE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan Walter  |  Overall Experience 
Rating:
5.0

Super friendly and efficient! Moving and/or storage is never fun - but having nice, professional people assist - lessens the already stressful situation. Thank you!!

Karen Royse  |  Overall Experience 
Rating:
5.0

Very friendly and great customer service. The facility was impressively clean and very well maintained. The walk through was explained in detail. Very impressed. Thanks, Tim B.

Tim Burk  |  First Impressions 
Rating:
5.0

The facility is clean and very well laid out. The staff is exceptionally professional, helpful & friendly.

David Hockersmith  |  Overall Experience 
Rating:
5.0

Omg . They are so friendly and helpful. Every one in the office are so nice . I love Joyce. Definitely recommended. Best experience in a moving storage.

Mercedes Hand  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kurt Beckman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KENNETH CHILSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JULIE OJILE-HAMLIN  |  First Impressions 
Rating:
5.0

i have used u-haul for many years and the facility was very clean and joy was the most helpful agent ever !!! thanks so much will be back in the spring thanks jan schultz

Jan Schultz  |  Overall Experience 
Rating:
5.0

I really liked working with Joy and you…the best.

Emery evans  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CHRISTINA KASTNER  |  Overall Experience 
Rating:
5.0

This is a very well maintained storage facility. The best I’ve seen. The owners and staff are extremely accommodating. Thank you!!!

Marybeth Finlay  |  Overall Experience 
Rating:
5.0

I have had a storage rental for several years, to support my Mom. We moved from a large unit to a smaller one about 2 years ago and the team assisted us nicely in that process. I was able to manage my storage with no concerns during all this time and the staff was very accommodating any time I had a need.

JAYNE PHILLIPS  |  Overall Experience 
Rating:
5.0

Clean, safe and very helpful caring employees on site.

Jennifer Silliman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Collins Clyburn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert McGinn  |  Overall Experience 
Rating:
5.0

Outstanding

Bill Scott  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff. Was a pleasure interacting with them

Raymond Stoeckicht  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ed Hintz  |  First Impressions 
Rating:
5.0

Very friendly and professional!

Jeff Thom  |  Overall Experience 
Rating:
4.0

Rented a storage unit . Check in required an emergency contact including address which I didn’t know. Unit for 5x10 space is expensive so won’t be keeping stuff here long! Asked Chris for another access card while we unloaded stuff into the unit and he says sure, no problem, I’ll go get that now. He never did get the card so left without it.

Brian Christel  |  First Impressions 
Rating:
5.0

Great experience

Roberto Hernandez  |  First Impressions 
Rating:
5.0

The fountain hills location has the best staff I have ever interacted with at a U-Haul location. Chris and Joy made sure all of my needs were taken care of and closing out the rental was the easiest process I’ve had.

Saul Tooley  |  Overall Experience 
Rating:
5.0

Nice facility friendly service.

Deborah Simonson  |  Online Move In 
Rating:
5.0

Chris and Joy ate two of the most amazing people to work with. They are professional, kind, understanding, and genuinely care about their costumers. I would highly recommend storing your belongings with them.

AMBER TENHET  |  Overall Experience 
Rating:
5.0

Absolutely pleased with everything! Agent was super helpful - I initially thought I might need 10x10, however we downsized to 5x5. Facility is so clean and I love the access in and out. Thank you UHaul! Gail Fischer

Gail Fischer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebecca Watson  |  Overall Experience 
Rating:
5.0

Joy and Chris have always been the BEST and very customer oriented. They're friendly and efficient.

KATHLEEN MCNUTT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nancy albert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRENT TERRY  |  Overall Experience 
Rating:
5.0

Couldn’t have asked for better managers that kept the place spotlessly clean. Very friendly and helpful staff.

Natalie Ortega-Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE A ZAVRAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Wickland  |  Overall Experience 
Rating:
5.0

Great people, ran greatly, friendly, and welcoming. I recommend this place to anyone in need or storage or rentals!

Devyn McCloud  |  Overall Experience 
Rating:
5.0

no problem

Thomas Donnelly  |  First Impressions 
Rating:
5.0

Staff is awesome very professional, best of all the customer service friendly helpful. Great price on the storage unit.walked my through the entire process of how to you the facility! It has been a great experience! They make me feel so welcome with their friendliness! I have talked them up so much! Chris his wife and brother make a wonderful team, ready to help with a great smile and great sense of humor! Great hospitality as you walk into their office ! They make you feel right at home! Beautiful clean facility! I sm do thankful if people like them! The Best experience I’ve ever had in customer service!

SANDRA GUZMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THEODORE COULTER  |  First Impressions 
Rating:
5.0

Storage was easy to access. Both Christopher and Joy were always friendly and helpful

TRAM OEST  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Tant  |  First Impressions 
Rating:
5.0

Great management. Chris and Joy always makes our visits a pleasant experience and very helpful.

HERBERT RHODES  |  Overall Experience 
Rating:
5.0

The team was great. Whenever I needed something they were there to help.

Brett Danehey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ralph DeRose  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Redinger  |  Overall Experience 
Rating:
5.0

Used my two storage units for 6 years. Loved it there. They were always friendly, helpful and it was so clean. My belongings came out like new. Just like when I put them in. Very nice furniture barely used. It stayed so nice and new. Would definitely use them again over any other place, EVER!!

DAWN MEADOWS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GARY CLARK  |  First Impressions 
Rating:
5.0

I’m in the list for a bigger unit.

Janiece Schubert  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SHAREN WAITE  |  First Impressions 
Rating:
5.0

Highly recommend!

Marybeth Finlay  |  First Impressions 
Rating:
5.0

Need to see for your self

Glen Greytak  |  Overall Experience 
Rating:
5.0

Friendly and attentive staff

TRAM OEST  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laurel Kodani  |  Overall Experience 
Rating:
5.0

I experienced friendly, efficient, and professional service from my inquire to acquiring a storage unit and beyond.

isabel klein  |  First Impressions 
Rating:
1.0

I am angry at the callous way I was treated and the disrespect shown to my family items that have been in my family for years. I am disabled and can no longer work. My disability through social security has not been approved. I told this to those that called me everytime we spoke. I had been told numerous times I could not send partial payments, so you wouldn't even accept the payment I could provide. I then was told earlier this year that you WOULD accept partials. I let the person who I spoke with I could send $50.00, and would work on sending more payments. When I called to say I had sent the payment, I was spoken to very rudely, and asked when I was going to send the full payment as they weren't supposed to take partials. So, I received two different stories and was treated rudely. I then received notice the items would be auctioned off. You wouldn't work with me, so I had no other choice but to let things belonged to my grandmother's go. Two sides of the family, items handed down gone. Then I get a letter saying you had sold these items for $125.00. ONE HUNDRED TWENTY FIVE DOLLARS! My daughter would have sent a payment for that amount to you. You wouldn't take a partial from me, knowing I was trying to get my disability approved, knowing I was going through radiation and chemo for the cancer I had been diagnosed with, knowing I was willing to send partials till I got my approval and then could pay the balance and ship the items to me. I understand I was behind, I understand that's my responsibility. But due to circumstances beyond my control, losing my job because I can't work, my long term disability through my former employer was stopped, COVID put my daughter out of work all last year, her being diagnosed with MS, finding out the AZ social security office screwed up my disability paperwork with incorrect information, having to start the process all over, then being diagnosed with cancer. I wasn't trying to skip out on paying, I had legitimate financial issues to deal with. And I explained all this every time I spoke with someone. I have cried over this since the auction. I deal with anxiety and depression due to my autoimmune illness and CRPS nerve disorder which leaves me in constant extreme pain. This situation has upset my condition and I have been going through very bad depression since the loss of these precious items. I am heartbroken. I know there's nothing I can do about this now, but I would hope in the future you would work with your customers that are going through hard times and try a little understanding. The fact you sold my things for such a paltry amount is criminal.

Patti Loveland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Costaglio  |  Overall Experience 
Rating:
5.0

Joy and Chris are so kind and understanding and go out of their way to help

Trish Maland  |  Overall Experience 
Rating:
5.0

This rental experience has been the best one I have ever had. The team there is helpful, considerate, thoughtful - first class all the way. I would definitely rent again if I ever have the need and will always recommend this facility and team to anyone and everyone that has a need for a short or long-term rental. Thank you so much!!

Erin Strickstein  |  Overall Experience 
Rating:
5.0

Great ownership/staff. Very clean and efficient. Very customer centric and focused on a positive experience. Strongly recommend this facility.

DENNIS KRAMP  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Stauber  |  First Impressions 
Rating:
5.0

Staff & facility are both excellent. Such a great experience.

Michele Oosterink  |  Overall Experience 
Rating:
5.0

Awezome

Juanita Gutierrez  |  First Impressions 
Rating:
5.0

Very professional and friendly. Joy was very helpful. Would recommend without hesitation

Brian Lombardi  |  First Impressions 
Rating:
5.0

very professional

Brian Lombardi  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael Densford  |  Overall Experience 
Rating:
5.0

Christopher is always very helpful and very courteous. He is the main reason we continue to use U-Haul.

Kristen Bosemer  |  First Impressions 
Rating:
5.0

I like that there was no set up fee and I paid what was stated with no extras or unexpected costs.

Yolanda Garnanez-Yazzie  |  Online Move In 
Rating:
5.0

People were very helpful and courteous. Very gracious people. The actual storage spaces are very clean and well lit. I felt comfortable and safe loading and unloading in the facility.

Edward Jacobs  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DUANE MARVIN MASK  |  Overall Experience 
Rating:
5.0

Professional owners and staff. The property including the units I leased were exceptionally clean.

James Hall  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Hinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elma Bachman  |  First Impressions 
Rating:
5.0

Great facility. Staff very helpful. The carts and water provided was very much appreciated! Thank you for a great experience.

Kimberly Kroker  |  Overall Experience 
Rating:
5.0

Chris and Joy were always extremely helpful, and cheerful as well. A real pleasure to meet them and work out any issues that I may have had with my move and storage. Would highly recommend them to family and friends. Elaine

Elaine Morrissey  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

STEVE FLEMING  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Knudson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

wende esposito  |  First Impressions 
Rating:
5.0

Chris, Joy & their staff are just the best people you could ask for all your storage and equipment rental needs. Thank you!

ED STIZZA  |  First Impressions 
Rating:
5.0

Staff/owners were extremely open and helpful!

Paul Kiely  |  First Impressions 
Rating:
4.0

I felt like my storage unit was being watched over. My hands were bad and the owner helped me get in to the unit and helped lock it. I would recommend this storage Facility. They were always friendly and helpful.

SHERLY BARTUS  |  Overall Experience 
Rating:
5.0

Chris, Joy, Bryan, and Sean were the best U-Haul team I have ever had the pleasure to store with. Will always choose them over the competition. Thank you all so much!

LANDON MONCADA  |  Overall Experience 
Rating:
5.0

Love this facility, it's the benchmark of what to expect.

Laurens Delpech  |  Online Move In 
Rating:
5.0

Excellent, clean, secure, helpful staff, good prices.

William Main  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Brown  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Martha Bendokaitis  |  Overall Experience 
Rating:
5.0

Great experience. Very helpful staff

Kimberly Kroker  |  First Impressions 
Rating:
5.0

Very helpful staff, very clean facility. Great security. Highly recommend

arlon sieve  |  Overall Experience 
Rating:
5.0

Chris and Joy were both very helpful in all phases of rental of the storage unit as well as appointments for a trailer hitch installation at another facility and truck at the U-haul in Fountain Hills.

Larry Guli  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Cotter  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ranee Les Callett  |  Overall Experience 
Rating:
5.0

Delayed pick up by almost 45 min, mgr did acknowledge and apologized which was appreciated. Also reserved moving help through uhaul.com. showed up at uhaul storage facility to load truck. Everything about storage was great. Unfortunately, the truck bed was covered in oil. Movers delayed more than an hour. On hold for nearly 55 min, no help. Storage mgr approached when he saw me in frustration pacing, and he - Chrisopher and Joy - began to activate on cleaning truck. Huge thank you to them for their quick action. Right now, it's the only positive I can think of. They alsoo cleaned windows which were quite dirty. 2 days later, still waiting to hear from someone on the truck issues. Increased mover expense incurred, inconvenience on truck preparednace and slow response.looking forward to hearing from someone.

JULIAN LOPEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Grazyna Rutkowska  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bill Minard  |  Overall Experience 
Rating:
5.0

Joy and Chris were great with every aspect of dealing with the Fountain Hills UHAUL storage facility. They made things as easy and convenient as possible. This is after 3 years of dealing with these folks, whether renting a truck, paying my bill or extending my access hours they were great. It doesn’t get any better this.

Larry Guli  |  First Impressions 
Rating:
5.0

Been using the Fountain Hills facility on and off for nine years with a very positive experience. Will not hesitate to use it again when need be. The staff is knowledgeable, courteous and helpful. Than you.

Carol Tampa  |  Overall Experience 
Rating:
5.0

Immaculate facility , nice and helpful staff. Very convenient location for me. I will never again think to look elsewhere for my storage needs.

Ann Blumetti  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Murray Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JONATHAN BERT PETERS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cliff Dodd  |  Overall Experience 
Rating:
5.0

The staff at this location were outstanding- I rented multiple units there for the past four plus years. The managers there were true professionals.

John Shattuck  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Danielle Hedrick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Stivers  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Chantell Waggoner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janette Streiff  |  Overall Experience 
Rating:
5.0

The management staff at the fountain hills location is absolutely spectacular. I have never had a more kind, helpful, and friendly experience.

Saul Tooley  |  First Impressions 
Rating:
5.0

Thank you so much you 2 are AWESOME !

Sharon Hannam  |  Overall Experience 
Rating:
5.0

Chris and Joy were absolutely terrific! They were very helpful to me as I transitioned my items in storage to U-Pack containers. Thanks to both of you!!!

ALLISON HUBLEY- Patterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda Geib  |  Overall Experience 
Rating:
5.0

The unit was so clean. I appreciate that.

Sonja Almlie  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

jory pacheco  |  Overall Experience 
Rating:
5.0

Chris and Joy were excellent! Always most helpful, courteous and professional. Very much appreciated!

micheal bennett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Perich  |  Overall Experience 
Rating:
5.0

We are very pleased with our experience at the Fountain Hills UHAUL facility. We’ve done business there several times over the past 3 years. Joy Turner has always gone above and beyond to take care of our needs making our moving and storage experience much more pleasant. She always greets us like we’re part of a family and seems personally invested in our needs. It’s people like Joy that make us want to continue doing business with UHAUL or any other business.

WIILIAM SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joy Turner  |  Overall Experience 
Rating:
5.0

My experience with both Chris and Joy was a very good experience. They are diligent in the maintenance and security of this facility, I would highly recommend this storage facility to anyone that is concerned about the security of their items stored.

Angela Kenny  |  Overall Experience 
Rating:
5.0

This facility was above and beyond my expectations. Thank you for great customer service!!!

Renee Albera  |  Overall Experience 
Rating:
5.0

Very convenient. Everyone in the office very helpful.

KATHLEEN WOLF  |  Overall Experience 
Rating:
5.0

I always recommend U-Haul they are great! Sue Geurs

SUSAN GEURS  |  Overall Experience 
Rating:
5.0

Staff was always helpful. They even kept cold water on hand for customers! If I ever need a storage unit again, it will be uhaul in Fountain Hills!

CHRISTA DETTMER  |  Overall Experience 
Rating:
5.0

Very helpful and nice.

Mojgan Talaei  |  Overall Experience 
Rating:
5.0

The staff here is very helpful! They always managed to help me even with a move from nyc. They gave me info on the large storage boxes and I saved alit of money! It was much easier to schedule etc than the Pod I was going to use! The facility is always neat and clean! I always recommend this place! They have a waiting list so they are just really good to everyone!

Maureen Skinner  |  Overall Experience 
Rating:
5.0

everything was great except my experience with az moving pros. they took my deposit. confirmed moving time , then stood me up and didnt even bother to call me back. you should take them off your list of movers.

tracy ferring  |  Overall Experience 
Rating:
5.0

Christopher, Joy and fellow team members were always helpful and supportive. They seemed to be on top of the community needs. I would not hesitate to recommend this Uhaul.

Sue Singer  |  Overall Experience 
Rating:
4.0

Our only complaint is that our keycard sometimes would not work to open the gate. Having a code to punch in instead of a card would have been more convenient for us. Overall, it was a good storage experience for us.

WILLIAM CRAFFEY  |  Overall Experience 
Rating:
5.0

Great customer service! Knowledgeable, competent staff members. They go the extra mile to ensure a great experience!!

Allan Schulz  |  First Impressions 
Rating:
5.0

Chris and Joy are great, along with their staff!!! I would definitely recommend U-Haul Fountain Hills to someone looking for storage. If I needed storage space in the future I would use U-Haul Fountain Hills again. Sincerely, Fay Jelacic

FAY FJELSTUL JELACIC  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael george  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darrell Tschurwald  |  Overall Experience 
Rating:
5.0

Good operation. Friendly service, nice storage units provided good experience for my 1st storage rental. Thank you

Gary Neuman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tadeusz Kowalewski  |  Overall Experience 
Rating:
5.0

We had a time sensitive storage issue. We were thrilled at the time saving options presented to us!

STEVE WHALIN  |  First Impressions 
Rating:
5.0

Your excellence at work, thank you.

Stephen Garcia  |  Online Move In 
Rating:
5.0

This facility gives you a feel total security. The staff has always been very friendly and very professional. You feel appreciated and understood.

John Nelson  |  Overall Experience 
Rating:
5.0

The team there helped me find a unit over the phone, and book it easily and quickly. These are great people!!!

Joseph Petroski  |  First Impressions 
Rating:
5.0

Great location and super clean. We will be back, if necessary.

Jeff March  |  Overall Experience 
Rating:
5.0

Facility was clean and very secure. Staff was very friendly and helpful. Would highly recommend this facility for your storage needs.

Vanessa Seljeskog  |  Overall Experience 
Rating:
5.0

Thank you so much for your professionalism!

Stephen Garcia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff Thom  |  First Impressions 
Rating:
5.0

Friendly staff , professional and ready to help , good location for Fountain Hills

Muresan Flavio slaviu  |  Overall Experience 
Rating:
5.0

Chris and his wife were the best. He bent over backwards to help me with my storage needs. Will definitely be back when I need more space.

STEVE SORHAGE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANNETTE FLANIGAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Clabby  |  Overall Experience 
Rating:
5.0

Chris and his wife are great managers. My experience was very positive at this facility and I would highly recommend it to anyone looking for a storage unit.

Andrea Bioletto  |  Overall Experience 
Rating:
5.0

Very Nice Facility & Nice People! Definitely first place I will look to if need storage again!!

ROBIN STANSELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

arlon sieve  |  First Impressions 
Rating:
5.0

Joy literally saved our life. It was 118 degrees the day we unloaded the contents of our storage room into our rental truck. During the 3 hour process, Joy invited us into the store to cool off, sit down and have some cold beverages. We would not have made it without Joy's kindness.

Thomas Tracey  |  Overall Experience 
Rating:
5.0

We enjoyed the staff and their exceptionally great service! Thank you to Chris and Joy! The Potters

David Potter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joanne Conway  |  Overall Experience 
Rating:
5.0

I’ve had to move around a lot when I was younger but I’ve never had a staff at any location as good and friendly as this one. I’ll recommend this location to anyone and everyone.

John Marchese  |  Overall Experience 
Rating:
5.0

Best storage and friendly staff we’ve ever experienced. Great security. Will use this place whenever the need arises.

GINA RUTLEDGE  |  Overall Experience 
Rating:
5.0

Great location and friendly staff.

Dale Thomas  |  Overall Experience 
Rating:
5.0

Always clean and easy to access our storage unit, we give 5 stars. Staff was always friendly & helpful. When it came time yo mi e out, both Joy & Chris we’re very helpful.

KATHERINE FRIDOVICH  |  Overall Experience 
Rating:
5.0

Everybody is friendly and extremely helpful. I was having a bad time, but Chris, Joy and Bryan did everything in their power to help me. I reccomend this facility to anyone who is in need of this service. Facility is clean, well-lit, and well-secured.

MARIBETH STAUFFER  |  First Impressions 
Rating:
3.0

Not a good sign of customer service when they consistently change the name on an account. To someone who is not even renting the unit based on who is paying for unit. Not listening is not a good quality and just pure disrespect. Chris was great but the other owner not so much. Kept calling me the wrong name

Tina DeMaSi  |  Overall Experience 
Rating:
5.0

The facilities always seemed clean and safe. The staff, especially Joy at the front desk, was friendly and helpful. I will recommend this U-Haul to all who are looking for storage help.

Kevin Collins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Davenport  |  Overall Experience 
Rating:
5.0

Awesome job! Ordered the unit on a Saturday night and was moving things Sunday morning. Never had to speak or see anyone. Everything was exactly how it was described. Brilliant!

Sean Magee  |  Online Move In 
Rating:
5.0

Joy was very helpful and knowledgeable. A very positive experience.

WIILIAM SMITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tony Benante  |  Overall Experience 
Rating:
4.0

Staff extremely very helpful for the storage unit in Fountain Hills. The initial call I spoke with the call center who did not have very good knowledge of space I would need

Nancy Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Merri Martin  |  Overall Experience 
Rating:
5.0

UHaul Fountain Hills thank you for being so great to work with!

Nancy Merritt  |  Overall Experience 
Rating:
3.0

Systems seem to be down frequently, and the staff is very difficult to get a hold of both on the phone or via the walkie talkie that is often left on the office door. QR code on the wall to access extended hours does not work.

Christina Muller  |  Overall Experience 
Rating:
5.0

Chris and team were great to work with

HAROLD CAZAUBON  |  Overall Experience 
Rating:
5.0

Service and facilities were excellent. Staff was very accommodating.

BRUCE CASH  |  Overall Experience 
Rating:
4.0

Have answered access hours were not convenient, just to be clear, i got there after 11pm so maybe i was the exception. Also the driveway into the storage facility has too steep a grade in my opinion. The staff are great and would recommend without a second thought! Thanks guys!

Glenn Litkowiak  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Osmond  |  Overall Experience 
Rating:
5.0

Uhaul of Fountain Hills is a great business. Staff is friendly and helpful given what's going on right now. I would do business with these folks in a moment again if I had the chance.

Daniel Listemann  |  Overall Experience 
Rating:
5.0

Chris and Joy at the Fountain Hills AZ facility keep everything clean, secure, and well-run. Plus, they are very nice to work with. We enjoyed renting units from them for many years!

MARY KARLET  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lois dapaah  |  Overall Experience 
Rating:
4.0

Front office great to work with! Also rented U-Haul truck and car dolly----no problems! Thanks U-Haul!

Glenn litkowiak  |  Overall Experience 
Rating:
5.0

Chris did a great job of explaining and answering all our questions. Very knowledgeable & professional.

David Potter  |  First Impressions 
Rating:
4.0

We found the staff helpful and accommodating. The facility appears clean and organized. The box recycling center was helpful in time of need. Liquid soap is needed in the bathrooms The Enter/Exit card slide location is difficult to drive up to and exit from at the Fountain Hills location. Perhaps, designers may look at that for future planning. We appreciate the service being close to a location we plan to move to in the summer. Our move in was a good experience.

Sue Singer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra Carr  |  Overall Experience 
Rating:
5.0

Great customer service, security and spotless facility!!

Virginia Paulsen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

katherine niemiec  |  Overall Experience 
Rating:
5.0

Always friendly and very professional. Go above and beyond to make sure of customer satisfaction.

Linda Poole  |  First Impressions 
Rating:
5.0

We have used UHaul (storage and rentals) in both Canada and the USA and this Facility is truly a stand out. Ultra clean, well managed, excellent staff, secure (but accessible 24/7) storage, well stocked front shop and reasonable pricing. In short the BEST Uhaul Dealership we have encountered in 20+ years of using UHaul.

charles gervais  |  First Impressions 
Rating:
3.0

Rented a 10' x 20' and found the actual dimensions to be 10' by 18' 3". Mentioned that to the office just to be on record in the event it comes down to the last 10 boxes (or whatever) and they won;t fit, maybe they could work with me on a temporary 5' x 5' to offset the wrong dimensions at the initial rental, or some other arrangement. Other than that....so far, so good. Staff very helpful.

Glenn litkowiak  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Lasserre  |  Overall Experience 
Rating:
5.0

Clean storage with no downside

Charles Peterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kipp Hughes  |  First Impressions 
Rating:
5.0

The staff was great. They helped us with everything we needed and it was a great place!

Susan Logozzo  |  Overall Experience 
Rating:
5.0

Probably the best run Uhaul storage in the nation. I can’t speak highly enough about the level of customer service.

Steven Wilson  |  Overall Experience 
Rating:
5.0

Great service!

Virginia Paulsen  |  First Impressions 
Rating:
5.0

Best storage units we have seen. Temp controlled and could eat off the floors!

Bonnie Blakley  |  Overall Experience 
Rating:
5.0

Joy was very accommodating and pleasant.

Sandra DiBiase  |  First Impressions 
Rating:
5.0

Highly professional operation.

Larry unruh  |  Overall Experience 
Rating:
5.0

Great

RONALD JAMES RUPPERT  |  Overall Experience 
Rating:
5.0

Our stuff was safe and secure! Thanks!

Otis Architecture  |  Overall Experience 
Rating:
5.0

Fantastic service. Chris helped me out during a time of crisis. He was courteous, helpful, responsive, and very professional. The Fountain Hills operation is first rate!

Michael Jenkins  |  Overall Experience 
Rating:
5.0

Excellent service and support, showing us what our options were and how to access the automated gate and security system. Thank You !!

Wayne Zielinski  |  First Impressions 
Rating:
5.0

Excellent

STEVE CALANDRELLA  |  Overall Experience 
Rating:
5.0

Very helpful and quickly met the needs we required

Fran Davis  |  Overall Experience 
Rating:
5.0

The young gentleman there were extremely helpful. They accommodated last minute needs with storage and vehicles. I needed a secondary storage for just a short time and they did it for me remotely.

Sandra Tyler  |  Overall Experience 
Rating:
5.0

I've used this U-Haul facility in Fountain Hills for many years, and it has always been clean and accessible, and the current owners are friendly and very helpful. Very pleased!

JOHN BELATTI  |  Overall Experience 
Rating:
5.0

The overall experience was great. Timely reminders of account payment required. Staff was very helpful and there to help if needed.

Jane Lienemann  |  Overall Experience 
Rating:
5.0

good staff

Wallie Musson  |  Overall Experience 
Rating:
5.0

Thank you

Angela McGhee  |  Overall Experience 
Rating:
5.0

We were overseas for the past few years and the storage facility in Fountain Hills was very helpful to keep up with our requests. We thank them and would highly recommend them for the future.

Robert Greenfield  |  Overall Experience 
Rating:
5.0

Our experience was very good all around.

Stephanie Shangraw  |  Overall Experience 
Rating:
4.0

All experience and courtesy was exceptional until the day we arrived in FH on Sun. Brian? was very uncooperative and unprofessional and arrogant. He insisted on being complicated.

Chris Clohessy  |  First Impressions 
Rating:
5.0

Joy and Chris couldn't have been more helpful with everything from packing supplies to storage unit rental, and finally helping us arrange UBoxes to ship our things. Thanks!

Martin Mosch  |  Overall Experience 
Rating:
5.0

Great place. People are very helpful>

Gerri Hensel  |  Overall Experience 
Rating:
5.0

Great facility. Well managed.

Clifford lentz  |  First Impressions 
Rating:
5.0

Chris is super helpful and attentive I have rented a unit at another location for a long time and never felt so welcomed

Adonis Huckabee  |  First Impressions 
Rating:
5.0

Joy and Chris are always professional and accommodating! The grounds are clean and the carts are in great working order. I rent space here regularly and I always recommend U Haul to my other clients

Kathy Florence  |  First Impressions 
Rating:
5.0

The staff is excellent and very accommodating. Thanks!

Ryan Nichols  |  Overall Experience 
Rating:
5.0

Very nice facility and friendly management

MARK RANDALL Pettijohn  |  Overall Experience 
Rating:
5.0

The place is immaculate and the staff wonderful

HOWARD FISHER  |  Overall Experience 
Rating:
5.0

All individuals working at the facility were helpful.

William Griffin  |  Overall Experience 
Rating:
5.0

Christopher was very helpful and informative.

Charles Tappero  |  First Impressions 
Rating:
5.0

Always helpful and pleasant

Hanna Gunn  |  Overall Experience 
Rating:
3.0

My rates kept going up. Did not seem that they could keep spiders and rodents out of lockers. Had to spray myself.

LAURA SPENCER  |  Overall Experience 
Rating:
5.0

Joy was a pleasure to work with and would recommend them to any of my friends

Bryan Mcardle  |  Overall Experience 
Rating:
5.0

I was a patron for two years or so not once did I have any issues it was a great feeling to have knowing your prized posession were so secure an cared for

Supris Beckum  |  Overall Experience 
Rating:
5.0

Joy and Chris were very accommodating , helpful and knowledgeable. Anyone wanting to rent a storage locker or rent trucks should stop by

Karen Mastroianni  |  Overall Experience 
Rating:
5.0

Courtesy professionalism knowledge

ROBERT COTTINGHAM  |  First Impressions 
Rating:
5.0

Best storage facility ever. Chris and Joy and Landon are professional and go the extra mile for customer service. Everything about our experiences with FH UHaul was perfect!

Marcia Mcclellan  |  Overall Experience 
Rating:
5.0

Thanks for the good service

PETER STEIGERWALD  |  Overall Experience 
Rating:
5.0

Great experience

Mike Briguglio  |  Overall Experience 
Rating:
5.0

Chris has been amazing... at every opportunity, provided excellent service, great advice and runs the BEST UHaul Facility we have ever used.

charles gervais  |  Overall Experience 
Rating:
5.0

Excellent! Thanks.

David Bickler  |  First Impressions 
Rating:
5.0

Very courteous and professional staff!!!

Jon Christen  |  Overall Experience 
Rating:
5.0

The guys in the Fountain Hills facility were very friendly and very helpful. It made what could be a stressful situation for people very pleasant. Thank you!

JOHN BELATTI  |  First Impressions 
Rating:
5.0

Landon is a tremendous asset to the U-Haul organization! He represents the can-do attitude that U-Haul is known for and consistently provides the best customer experience! Give that man a raise!

Tania Womack  |  First Impressions 
Rating:
4.0

Tech was well informed. One negative, the computer system was not working properly.

Micheal Fenimore  |  First Impressions 
Rating:
5.0

I would definitely use UHAUL again

DAVID DYER  |  Overall Experience 
Rating:
5.0

he was great to work with.

David Rice  |  Overall Experience 
Rating:
5.0

Great place. I would use it again in a heartbeat.

ROBERT F. LA FAVE JR  |  Overall Experience 
Rating:
5.0

Outstanding!

Andrew Shearman  |  First Impressions 
Rating:
5.0

Everyone was always very helpful and friendly. I wish every business was run like this one. Outstanding!

Cindy Strazis  |  Overall Experience 
Rating:
5.0

Great Experience I would use Uhaul again. Joy and Landon were top notch. The whole crew I dealt with for the last couple on mon this were professional; helpful, informative, and friendly.

Richard Munck  |  Overall Experience 
Rating:
5.0

Chris, Joy, and their staff were very professional and helpful !!!

Michael Koveikis  |  Overall Experience 
Rating:
5.0

When I emptied my unit, they noticed the next morning and sent me an email offering to terminate my contract.They check the units daily and notify you if there is a change. I was impressed.

Tom Higgins  |  Overall Experience 
Rating:
4.0

Great place.

Michael Parmelee  |  Overall Experience 
Rating:
5.0

Great customer service!

Eric Depner  |  Overall Experience 
Rating:
5.0

Several times they offered their assistance whenever I came to my storage unit!.. There's plenty of space for my truck trailer to park for loading and unloading.. I would highly recommend U'Haul...

nancy davis  |  Overall Experience 
Rating:
5.0

Joy was very helpful and pleasant to work with!

Charlotte O'Hara  |  First Impressions 
Rating:
5.0

My storage unit experience was great. Workers very helpful. I highly recommend them.

Sheryl Mullins  |  Overall Experience 
Rating:
5.0

Very nicely kept facility. Friendly and helpful staff.

Carol Hathaway  |  Overall Experience 
Rating:
5.0

Chris and Joy are very personable and very accommodating. Nice experience.

yvonne prater  |  First Impressions 
Rating:
5.0

Workers seemed very well informed. They were very easy to work with. The whole process seems like a great workable situation for me. Rey happy.

Michael Parmelee  |  First Impressions 
Rating:
5.0

Helpful accomodating and friendly staff

BLAKE HARDING  |  Overall Experience 
Rating:
5.0

I was helped by 2 Reps Chris & Bryan both were very knowledgeable, professional & patient with me. They both deserve a raise.

Alexandria Casano  |  First Impressions 
Rating:
5.0

Great experience! Helpful and friendly staff. Managers were especially willing to help.

Darlene Blackwell  |  Overall Experience 
Rating:
5.0

Very friendly and extremely helpful staff

GRAZYNA TATAROWICZ  |  Overall Experience 
Rating:
5.0

Lawson is a friendly and excellent man to have working for you. Thanks.

JOSEPH SCHLUE  |  Overall Experience 
Rating:
5.0

Chris and staff are wonderful! I appreciate how easy and pleasant they made my one year + storage experience!

Stephanie Diaz Preston Smith  |  Overall Experience 
Rating:
4.0

All went well

Mark Carson  |  Overall Experience 
Rating:
5.0

Very professional and friendly.

Ming Huang  |  Overall Experience 
Rating:
1.0

Shortly after securing my space the rent was raised. It was then raised 2 more times during our rental period. During that same time I called as a new renter and was offered a better rate.

Rob Douskey  |  Overall Experience 
Rating:
5.0

We've done business with Fountain Hills U-HAUL several times, each experience was great, but this visit was excellent! Great team! Thank you Christopher and Tilly of U-HAUL!

Cynthia Perrin  |  First Impressions 
Rating:
5.0

If you need a temperature controlled environment, this is the place.

John POTKAI  |  Overall Experience 
Rating:
4.0

Very pleased. Staff is always courteous and helpful. Storage areas are clean and easily accessible but secure.

Stephanie Shangraw  |  Reservation 
Rating:
5.0

Great assistance from Landon the clerk who helped me. Very thorough, high level of service and strong recommendations to make my storage experience go very smoothly. I really appreciate the service!

STEVEN PAUL SCHREIBER  |  First Impressions 
Rating:
5.0

Customer Service was great :)

Sharon Michaud  |  Overall Experience 
Rating:
5.0

Very clean!

RON ARNOLD  |  Overall Experience 
Rating:
5.0

These guys go out of their way to provide a safe secure environment. Very friendly staff. I rented from them for over a year. I would definitely recommend this place. Very clean.

Francis DeSouza  |  Overall Experience 
Rating:
5.0

This is the best UHaul location we have ever used for truck rental and storage facilities. Joy and Chris are professional and attentive to their clients needs. The storage facility is well designed.

Marcia Mcclellan  |  First Impressions 
Rating:
5.0

My Uboxes were delivered so I did not personally visit the facility but I I learned that they came in early on a Sunday to be sure my delivery went well. Definitely care about their customers!!!

lynn swanson  |  Overall Experience 
Rating:
5.0

Staff at this location is so thorough and conscientious - I have nothing but the utmost praise for their management of this facility. Will gladly recommend it to everyone.

Lizz Stapleton  |  Overall Experience 
Rating:
5.0

Very helpful and nice. I had several units and access was always very good. Would definately use again.

Pamela Schairbaum  |  Overall Experience 
Rating:
4.0

Easy transaction!

WILLIAM CARTWRIGHT  |  Reservation 
Rating:
5.0

The representative on site provided great customer service, was knowledgeable, and liked his job. I was very impressed!

Cain Jagodzinski  |  Reservation 
Rating:
5.0

Joy is great

GERRY SWINFORD  |  Overall Experience 
Rating:
5.0

Great staff and facility

Patrick Donnelly and Carole Labarbera  |  Overall Experience 
Rating:
5.0

I have lived in Fountain Hills, AZ. over 36 year, having used U-Haul many times for many functions and activities, this time has been without a doubt the best all around service I have ever had.

Roger Bates  |  Overall Experience 
Rating:
5.0

Great experience!!

Candice Farmer  |  Reservation 
Rating:
5.0

The staff is always helpful and polite it was a pleasure to use the facility. We will be back in the future if needed. Thank you!

Loretta Spielvogel  |  Overall Experience 
Rating:
5.0

Staff was helpful and extremely courteous! I would give them a 10 rating!

GARY GERICK  |  Reservation 
Rating:
5.0

Nice clean facility

John Cranmer  |  Overall Experience 
Rating:
5.0

WOW !!! Service is the best.

Darlene Blackwell  |  Reservation 
Rating:
5.0

Staff is friendly, helpful and knowledgeable. The facility is clean and secure.

Roger Rigstad  |  Overall Experience 
Rating:
5.0

Fountain Hills U-haul moving and storage was very helpful to me. I felt their facility was very clean and a well run facility.

Edna Brown  |  Overall Experience 
Rating:
5.0

Excellent facility.

DENISE WOHLGENANT  |  Overall Experience 
Rating:
4.0

We were unhappy that we scheduled to pick up our truck at this location. We called the day before to confirm to learn that we had to pick up truck from another location. Good thing we reconfirmed.

Diane Morazan  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff. Unit accomodations were great. Easy accessiblity well lit, always a trolley nearby.

VINCENT LARKIN  |  Overall Experience 
Rating:
5.0

We've used several U-Haul facilities in the last few years and none compare to U-Haul Moving & Storage of Fountain Hills. Chris, Joy, Landon do a great job in all ways. Highly recommended!

Don Mcallister  |  Overall Experience 
Rating:
5.0

The staff at the Fountain hills location were excellent. They were very helpful. Thanks Norma M.

Norma Mantanona  |  Overall Experience 
Rating:
5.0

I have always experienced first rate, professional, and excellent service from Uhaul.

ROBERT COTTINGHAM  |  Reservation 
Rating:
5.0

Joy, Chris, and Landon were total professionals and extremely helpful. My family is moving to Arizona and they made us much more comfortable in what would otherwise be an anxiety-inducing event.

Karole Durkee  |  Overall Experience 
Rating:
5.0

Very knowable, interested, listened and did a fantastic job. I dealt with 5 different people and they were fantastic. A well run operation.

Cindy Strazis  |  Reservation 
Rating:
5.0

Great customer service! Very helpful and friendly, The storage unit was spotlessly clean and easy to access. I will be back!

Kathy Florence  |  Overall Experience 
Rating:
5.0

Landon was great to work with!

jim kennedy  |  Overall Experience 
Rating:
5.0

No complaints

Bob Welker  |  Overall Experience 
Rating:
5.0

Great staff and takes most of the stress away when moving. Thank you!

james senatore  |  Overall Experience 
Rating:
5.0

Best storage facility around! Joy went above and beyond to be helpful! Thank you!!

Debra Richards  |  Overall Experience 
Rating:
5.0

The BEST!!!!!! customer service so far I have experienced since coming to Arizona. EXCELLENT!!!!!!!!!!

Renee Albera  |  Reservation 
Rating:
5.0

Chris and Joy were great helps to us as we moved in and out! Anytime we needed something they happily assisted us! Very kind staff all around and the hours were great! Nice, clean units! A+++

CHARLES SPLITTORFF  |  Overall Experience 
Rating:
5.0

A great working experience, Chris and Joy were the best to work with in getting our moving experience completed. I will totally endorse and reccomend them and UHaul in the future

David Day  |  Overall Experience 
Rating:
5.0

👍

Russell Baird  |  Overall Experience 
Rating:
5.0

Very clean.

CHARLIE KERN  |  Overall Experience 
Rating:
3.0

biggest issue is you don't take partial payments, that needs to change because when the bill goes up without notice and you don't plan for it you can't make a payment even if your short by 5 or 10 bu

ZACHARY CRUZE  |  Overall Experience 
Rating:
5.0

Chris and Joy the managers/operations owners are so professional, friendly, and so absolutely helpful.

ROBERT COTTINGHAM  |  Overall Experience 
Rating:
5.0

Love the staff!!

Katie Saunders  |  Overall Experience 
Rating:
5.0

Had a wonderful experience and will use them again

Mary Brand  |  Overall Experience 
Rating:
5.0

My experience with this uhaul location far surpassed every other in my lifetime!!!

rachel meier  |  Overall Experience 
Rating:
5.0

Excellent friendly service-took care of all our needs

RONALD HARMON  |  Overall Experience 
Rating:
5.0

very friendly and professional.

GEORGE SCHAFER  |  Overall Experience 
Rating:
5.0

Joy and Chris were the greatest to work with for the last 3 years. Very helpful and knowledgeable. They go out of their way to do the best for the customers. A+++++++ rating

WALLACE SMITH  |  Overall Experience 
Rating:
5.0

Exceptional manager in Fountain Hills

RICH REIMERS  |  Overall Experience 
No reviews have been submitted for this location.

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