Customer Reviews for U-Haul Moving & Storage of Five Points

8,708 reviews

2801 N Dixie Hwy   Wilton Manors, FL 33334
(S Of Oakland Park Blvd)

(954) 563-2410

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(954) 563-2410

2801 N Dixie Hwy
Wilton Manors, FL 33334
(S Of Oakland Park Blvd)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

I made a reservation. I showed up to pick it up. There was no truck. I had workers ready. I lost money. I had to go to another store in Wilton Manor, Florida. I was 2 hours late and had to pay my two workers 30$/hr each. I lost 120$. Why did you not text or call me to let me know to make other plans? I have rented many times and this was the worst. I lost money as a business because of your companies lack of proper protocol in your computer system to let renters know.

russell white 
Rating:
5.0

Customer did not leave a comment.

teresa simpson 
Rating:
5.0

Everyone tries to do their best and it shows One of the easiest truck rentals I ever had Good job 5 Points and keep up the good work 👏

Michael Martelli 
Rating:
1.0

Customer did not leave a comment.

william hoffman 
Rating:
5.0

Customer did not leave a comment.

sussan lehmenn 
Rating:
5.0

Customer did not leave a comment.

George Haynes 
Rating:
5.0

I am very grateful to all the workers of this U-haul. They have been very kind, committed and helpful at all times. Both workers and managers have helped me in everything and I have only good words to say to them.

Mario Morell 
Rating:
5.0

Same experience… great fast service!

Timothy Helms 
Rating:
5.0

Customer did not leave a comment.

Nancy Stigliano 
Rating:
5.0

Nothing.

randall geeting 
Rating:
5.0

Customer did not leave a comment.

Naphtali Maden 
Rating:
4.0

Stopped to confirm my vehicle was approved for pulling the trailer I rented. It was the afternoon before I was to pick up the trailer. The trailer was there on the lot and Dee the manager was very accommodating in my request to take the trailer at that point instead of having to come back the next morning. The staff at the site were friendly, accommodating and professional. Would definitely recommend them and will be using this location again.

Daniel Flynn 
Rating:
1.0

Customer did not leave a comment.

Rodney Chery Jean Char 
Rating:
5.0

Customer did not leave a comment.

DeAndrae Counts 
Rating:
4.0

Be more responsive to answering the phone and stop leaving customers on hold for 1/2 an hour.

Peter Daniel 
Rating:
3.0

Car charger adapter was broken left me stranded no device

Marcus Hepburn 
Rating:
2.0

Pay attention to when equipment is brought back. 3 days later to have been checked in, even though, the trailer was checked in over the phone, and then charged for this time, is outrageous. There is a lack in Customer service, bad management at this location

Michael Teschner 
Rating:
5.0

The wheel tiedown strap was broke and too short and could not use two, I had to use one and had to tied the wheel with my own straps Luckily I had my own ratchet straps

Jim Coppersmith 
Rating:
1.0

I have made an official complaint as to the lack of customer service and help I have received at this location. Not happy at all with the amount charged and the wrong information I received which made me pay almost 40% more and inconvenienced me incredibly.

arturo velasco 
Rating:
4.0

Customer did not leave a comment.

Adejiwa Danielle Mathis 
Rating:
5.0

Alejandro did an excellent job installing the hitch and wiring harness for my Ford fusion. The job was done at the Wilton Manors location.

Enrique Ducassi 
Rating:
4.0

Truck was in bad shape. Transmission has issues shifts VERY hard caused items to fall over in truck. It was filthy inside cab

carlos leonard 
Rating:
3.0

Customer did not leave a comment.

ROBERT HORNOS 
Rating:
5.0

There was a gentleman that was there after hours that came out and helped with my return after hours. The app was not working. This gentleman went above and beyond and took the time to process my 9' Ford Transit rental return. I hope there is a record of his name from the return records!

Frank Roese 
Rating:
5.0

Customer did not leave a comment.

yovani linares 
Rating:
5.0

I know their doing a great job. I'm very very happy with this location.👍👍

CHARLES MARR 
Rating:
5.0

Customer did not leave a comment.

joseph pomerantz 
Rating:
4.0

Customer did not leave a comment.

Michael Columbus 
Rating:
5.0

Customer did not leave a comment.

Tamara Watts  |  First Impressions 
Rating:
5.0

Great friendly staff and the manager, Dee, is a real asset to this location and U-Haul.

RICHARD CLAYCOMB 
Rating:
4.0

Everything went smoothly

Mark Burton 
Rating:
5.0

Customer did not leave a comment.

Gino Giandurco 
Rating:
1.0

Original location didn’t have the 20ft truck I reserved, already a large incovenience. After an hour on the phone they verified that this location had a 15ft available. Upon arrival and waiting another half hour I was informed they didn’t have it available. They proceed to help other reservations and eventually by the stroke of luck a 15 foot shows up and is checked out to me with a quarter tank of gas and a check engine light on. Poor service at both locations and in general u-haul was far from satisfactory.

Joseph Tenorio 
Rating:
5.0

Customer did not leave a comment.

James Anzalone 
Rating:
2.0

Only one lady behind the counter on a sat am. Waiting in line for over 30 min. I reserved a 10 truck and when I got there , she said all she had was a 15. She then charged me for the 15 even tho I reserved and was supposed to get the 10 truck. Not good customer service if you ask me. The guy who took the truck back from me was very nice and pleasant.

James Raney 
Rating:
3.0

The system was down and we had to wait an hour for service. I had movers who were on the clock and I had to pay them for the wait time. U-Haul should reimburse me for this hour since I ordered the labor through them. Also, the equipment I reserved was not available.

Travis Fulgham 
Rating:
5.0

The best.

octivio ricardo delarz 
Rating:
5.0

I would absolutely recommend this location to anyone. Kevin was awesome. Very friendly great customer service. Very clean location.

Andrea Johnson 
Rating:
5.0

Great location.

Manfredo Erazo 
Rating:
1.0

Truck given had a flat tire. We were asked to call a road assistance at the location! Or get another Truck but o ly 15 ft available, right after 15 ft were told to be unavailable! Then Truck was empty as requested but in the return form they saw that we had a hand Truck. Very inept people in that office not really paying attention to the job. They need like a check list or something to make sure everything is in order before starting renting trucks

Sandra Villanueva 
Rating:
5.0

Customer did not leave a comment.

Cathleen Manns-Hall 
Rating:
5.0

Customer did not leave a comment.

CARMEN MENDEZ 
Rating:
5.0

Customer did not leave a comment.

CARLOS D'EMPAIRE 
Rating:
5.0

Customer did not leave a comment.

Christophe Petit 
Rating:
5.0

I think they are doing a great Job! 👍

CHARLES MARR 
Rating:
5.0

Customer did not leave a comment.

Emmanuella Joseph 
Rating:
5.0

Love the way I was treated

CESAR ARMAS  |  Overall Experience 
Rating:
5.0

The location is convenient however there are couple things that could be improved. 1- Even when I have done the check-in in the app to pick up the keys you have to do the line and wait for everyone, so it really defeats the purpose of checking on line. 2- I have rented from this site about 15 if not more times in the last six months, and at the time of returning you have to go around and chase the guys who receive your vehicle. They are nowhere to be found, or just there hanging out and avoiding eye contact so they don't get ask for anything... not a very welcoming way. One you engage with them they are sweet and helpful, but just not proactive at the time to engage.

Juan Ochoa Moreno 
Rating:
5.0

Very friendly and helpful staff

RAUL ESCOBAR MEJIA 
Rating:
5.0

Customer did not leave a comment.

Enos Smith 
Rating:
5.0

Customer did not leave a comment.

Alan Hogan 
Rating:
3.0

I would like to be contacted by the Corporate office Area Manager.

Donald DeMieri  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francisco Hernandez 
Rating:
5.0

Great customer service

John Lacny  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julian Cavazos 
Rating:
1.0

I was over charged

Raymond Hayes 
Rating:
5.0

Wet food experience. Especially the return. Very efficient.

Walt Strasser 
Rating:
5.0

The App to return the equipment does work well. I have been trying to upload the required pictures many times. Finally decided to just close the truck and drop the keys into the box.

Maximillian Kon 
Rating:
5.0

Customer did not leave a comment.

jose vasquez 
Rating:
1.0

Have the truck argue location booked and don’t send customers into dangerous situations. I am expecting a rep to reach out.

Samuel Coskey 
Rating:
5.0

Staff was courteous and helpful

Nina Mule 
Rating:
3.0

I ordered furniture pads for my rental without knowing the the pads had to be returned. I saw nothing on the site when I scheduled the rental that the pads had to be returned. I was charged am additional $60. Was not happy about that. The company should male an effort in disclosing items or reiterate what items are required for return when the truck is returned.

LORENZO LONG 
Rating:
5.0

Customer did not leave a comment.

James Davis 
Rating:
5.0

Customer did not leave a comment.

Graham Ferree 
Rating:
5.0

Everyone was nice and professional.great team Anita westbrook.

Anita Westbrook 
Rating:
5.0

Nothing, you guys were great and friendly!

Harry Wehry 
Rating:
5.0

Kevin the installer was great and store manager was very kind and helpful.

Ronda Maddock 
Rating:
5.0

Customer did not leave a comment.

Lisa Rennison 
Rating:
5.0

Great staff at this location.

RICHARD CLAYCOMB 
Rating:
5.0

I've had storage and have rented trucks at this location for over 10 years and Dee is my favorite manager so far at this location.

RICHARD CLAYCOMB 
Rating:
5.0

Everyone was very helpful and fast. They got us in and out in no time. From the front desk to drop off, we has a great experience.

DEREK NASWORTHY 
Rating:
5.0

Customer did not leave a comment.

jose gonzalez 
Rating:
5.0

Customer did not leave a comment.

Jesus Esmalde 
Rating:
5.0

Customer did not leave a comment.

Maria Noriega 
Rating:
5.0

I mean today the service was wonderful and so seamless. We needed a truck to move a couch and U-Haul came through for us. This location is very clean and convenient. We would definitely recommend five stars

michele mullin 
Rating:
5.0

The truck did not drive all that well. It could stand being upgraded. The visor was ripped off. There was no ramp. The customer service staff at this location were phenomenal.

Kumar Chittipeddi 
Rating:
5.0

All good

LUIS MARTINEZ 
Rating:
5.0

Excellent service- just keep up the good work & great communication

Amy Palmi 
Rating:
5.0

Customer did not leave a comment.

WAYNE GRANT 
Rating:
2.0

I been renting at this location for years never had a problem until now . This time I return the van . I was told to leave key inside the van that they will email me the return confirmation. What I got was additional charges because no one did the job of login in the returned van . Two phone calls the following day asking for the van to be returned and numerous charges pending. Phone calls made to me were a waste of time because I would tell them I returned the van yet no one bother to check where the van was . I had to drive to Uhaul location to clear this issue . Never leave until someone checks the van . Some people’s word you cannot trust . And never leave without getting returned confirmation. All was cleared but it was an inconvenience and time wasted .

Hector Salinas 
Rating:
5.0

Jared took good care of me when I dropped the van off after hours and your website would not function. I wasn’t able to close the account on my phone so I just left it there. Jared took care of it just like he always does. Excellent person!!!

MICHAEL WELCH 
Rating:
5.0

Everything is perfect you have a world trained staff and friendly efficient 🏁👍🏁

anthony angotti 
Rating:
5.0

Staff very professional

Blanche Duncan 
Rating:
3.0

The Congo Van was filthy.

James Warren 
Rating:
5.0

This was the best experience I have ever had renting a truck to move. I arrived at 9:30 AM and was inside the truck ready to get to work in 12 minutes. World class service.

Christopher Dyer 
Rating:
5.0

The online reservation process is convenient. Also, the staff at the store were polite and responsive.

Stephen Frazier 
Rating:
5.0

Great experience!

Constance Mcknight 
Rating:
4.0

Customer did not leave a comment.

Roger Duerig 
Rating:
5.0

Customer did not leave a comment.

Arta Jabbari 
Rating:
4.0

Customer did not leave a comment.

Louis Adams 
Rating:
2.0

very bad customer service.

Joshua Johnson 
Rating:
4.0

Customer did not leave a comment.

GEORG SUELZNER 
Rating:
4.0

Customer did not leave a comment.

John Shefferman 
Rating:
5.0

Customer did not leave a comment.

RICHARD CLAYCOMB 
Rating:
5.0

Customer did not leave a comment.

Adrian Alperin 
Rating:
4.0

If the facility hours could be 24/7 that’s we excellent

MICHAEL TINEO  |  Overall Experience 
Rating:
5.0

The manager and her employees were friendly and efficient. Thank you!

Daniel Tordella 
Rating:
5.0

Customer did not leave a comment.

PAUL FARIN 
Rating:
4.0

Had one problem Mercedeswho made my appointment told me 9AM when I got there I was told I would have to wait until 11 because she had set another install for 8 am when the installer did not get there till 9. Installer did the first job as fast as possible and got me out by 11. Since they messed up the job at the Pompano location this makes a total of 7 hours it took to get a hitch installed with the right connector

William Perry 
Rating:
5.0

Nice clean van and also available on the same day. Great job

Eduardo Sacasa 
Rating:
5.0

The staff is super helpful and friendly. The only negative is that I haven’t received my final bill. Was supposed to be e mailed to me.

Robert Sacccioo 
Rating:
5.0

Customer did not leave a comment.

Hassan Afoukal 
Rating:
5.0

Customer did not leave a comment.

Adrian Alperin 
Rating:
5.0

It is smooth and efficient, staff is very pleasant and helpful.

sue harrison 
Rating:
5.0

Customer did not leave a comment.

Jemima Jerome 
Rating:
5.0

Customer did not leave a comment.

Liana Berrios  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john garren  |  Overall Experience 
Rating:
5.0

Natasha and staff in general provided excellent customer service!

John Lacny  |  First Impressions 
Rating:
5.0

Nice quiet area. Helpful employees.No complaints on my part

Patrick Brogie  |  First Impressions 
Rating:
4.0

The only concern I had was that when moving out, the entrance of the storage floor was wet, and the movers had a risk to fall. Thankfully they were safe.

Alexandra Quezada  |  Overall Experience 
Rating:
3.0

My items were infested with insects and the building door was never locked.

Amanda Fontana  |  Overall Experience 
Rating:
5.0

My all time favorite truck rental and storage facility in the world because of it's great staff and management!

RICHARD CLAYCOMB  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RAMON GOMEZ  |  Overall Experience 
Rating:
1.0

Very Poor customer service.

ALEKSANDRA STOPINSKA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RAMON GOMEZ  |  First Impressions 
Rating:
5.0

Always professional & helpful! Used Uhaul for many years for moving & storage needs! Harry the manger was always kind & courteous!

LEE MCLELLAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Devoe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ron Devoe  |  Overall Experience 
Rating:
3.0

Some employees were very unprofessional, basically talking about their personal lives with each-other out loud in-front of customers. Definitely not something you do while at work.

Brian Butler  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Agenor Cintra  |  Overall Experience 
Rating:
5.0

Place is super clean well lit people are helpful and friendly easy to access hours are great for everyone would rent their again if needed I give them a A ++++++++ rating

joseph florio  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

EARLE COWAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Newell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Munroe  |  First Impressions 
Rating:
5.0

Special and B.J. both were friendly courteous and helpful...These two youngsters are doing a great job. This is my 3rd x renting a storage unit at your location and I have rented a pickup and a van and a truck...I recommend this store to all my friends and relatives and Thank You, Mr. William Lynn Polson D FL USA 754 303 4775 EST

william polson  |  First Impressions 
Rating:
5.0

great service

Cornelius Scannell  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Rose Wright  |  Overall Experience 
Rating:
3.0

Your best staff member is Angi. That other young lady who is of Caucasian descent has no manners and should not be placed in that position to deal with customers. She's very disrespectful and obnoxious.

Warren Scarlett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alan gulite  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

PRISCILLA Rodriguez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mark hessein  |  Overall Experience 
Rating:
3.0

Most all the staff was cheerful and very helpful, while for one or two others it seemed to be a burden for them to be there.

Paul Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Agenor Cintra  |  First Impressions 
Rating:
3.0

I think it's a bit pricey!!

Warren Scarlett  |  First Impressions 
Rating:
5.0

Friendly and helpful staff/owners. Harry and the gang are knowledgeable and extremely helpful. I have full confidence in recommending Wilton Manors uhaul. Was a little sad to no longer need a storage space.

Alberto Zanchetta  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Richard Maddox  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD CLAYCOMB  |  Overall Experience 
Rating:
5.0

Great location and outstanding customer service!

Michael McHenry  |  Overall Experience 
Rating:
5.0

the person who took care of me was great he was polite knew his job and was very helpful

joseph florio  |  First Impressions 
Rating:
5.0

Harry and his team were fabulous. Harry was pleasant over the phone when I called in and was super accommodating when unloading the trailer for our storage unit.

lakresha zimmerman  |  First Impressions 
Rating:
5.0

Thank you

Maksim Karcheuski  |  First Impressions 
Rating:
1.0

While my experience with Harry and his team at 5-points was excellent. Uhaul in general has a dismal track record with me. In this latest episode, I had reserved a truck weeks ago for my scheduled move . I flew in from Tampa to pick up the truck was told there are no trucks available only when was in Fort Lauderdale. I got a truck 24⁵for hours later. This cost me hundreds of dollars as a result and., and I did not even get an apology. They said 'we are very busy'

Theodosios Voyatzoglou  |  Overall Experience 
Rating:
3.0

I have used Uhaul for the last 15 years. But this time I got surprised! I rented a truck and storage!Talk to Sabrina on phone about all the details. I found my storage really dirty with lots black mulch debris and no AC climate room as I asked! So I didn’t have choice, because there wasn’t other storage available! I swept all the storage and left my things there . Hope I won’t get mold on my things!

Rubens Vieira  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

WILLIAM FLEMING  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Yindra  |  Overall Experience 
Rating:
5.0

Rainy deserves a raise and a promotion ! I believe Kevin was the other associate who welcomed me and shared brotherly love. He was incredibly congenial!

RAUL GONZALEZ  |  First Impressions 
Rating:
5.0

Thank you for the excellent management and service.

thomas wolf  |  Overall Experience 
Rating:
3.0

Today wasn’t the best trip for me to this store. Though we got the job done, the journey to rent was awful. To be short, a problem in the system resulted in about 18 taps, insertions, and swipes of two separate pay cards along with some failed manual input attempts. I was left emotional after 45 mins of that torture, a trip to the atm, and a friendly 10-min grace window to pay after normal store hours. I’m glad I didn’t have to change locations. Also glad I didn’t blow up. Jareth, please be a bit more sensitive to customers feelings and stop putting so much emphasis on the possibility of FRAUUUDULENT suspicions at my bank. Thanks team!

BRASHAD LEWIS  |  First Impressions 
Rating:
5.0

Very Professional and kind

Wanda Gelsey  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Judith Daguilar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Kalister  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

ROBERT GUILBERT  |  Overall Experience 
Rating:
5.0

Amazing! Harry the Manager at the property is a consummate professional, willing to help in any way possible, friendly, respectful, and appreciative of his clients. Harry is simply a wonderful person and a joy to work with.

SYLVIA OTERO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DOUG NORTHROP  |  Overall Experience 
Rating:
5.0

The store manager was very professional and customer service oriented. Another great job UHaul!

Michael McHenry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sarah Firestone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM BROOKMAN  |  Overall Experience 
Rating:
5.0

The staff at Uhaul were very helpful .

Jay Javid  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rebecca Torres  |  First Impressions 
Rating:
2.0

The online system was good and easy. No big complaints there. Our unit has stair-only access, which wouldn’t have deterred me, but I could see that being an issue for others. I don’t remember that being stated in the description. We did have difficulty finding our unit. I did not see the link for the facility map that was in an email until after we went to the facility. We were driving around and couldn’t find the right building, a directional sign, or map. We eventually went into the office, where the only associate was working with another customer. We waited for a few minutes, but eventually a small paper map on an empty associates desk, from which we were able to find our unit. I would recommend some signage to at least direct cars toward the right access doors for the different alphabetic regions. The “air conditioned” unit was very hot. After loading our unit we went back the the office and told the associate who said they knew and that it was going to be fixed soon. We went back today (two weeks later) and the AC unit was running, but it was still above 85° On the wall mounted thermometer. Not the end of the world, but worth noting, the door stop on the access door to our section is broken. One final note, our unit had a rat trap in the corner. On one hand, I appreciate pest control, but on the other, it was concerning.

Cory Keester-O’Mills  |  Online Move In 
Rating:
5.0

Great service; no wait; locks were in the unit at arrival. Very smooth fast process - very much appreciated on a Saturday morning 👍👍

Heidi Anderson-Rhodes  |  Online Move In 
Rating:
3.0

Very expensive but decent location. Should not have to pay more for 24 hour access. That’s not common elsewhere.

MARIA STRAVATO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

enrique talamo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alberto Zanchetta  |  First Impressions 
Rating:
5.0

The staff simply made my move stress free. I can't thank them enough for the great service that so many other locations failed to offer.

SANDRA LAWRENCE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Natalie Caudebec  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

scott eley  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Allison Conway  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jessica Sutherland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ilshat Khusnulgatin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PEDRO DAMASO  |  First Impressions 
Rating:
5.0

Mover i hired thru uhaul were excellent Would highly recommend

Roy Hollar  |  First Impressions 
Rating:
5.0

Very smooth and easy... Also wanting to make store room my enternet business office... May have to ask for a different store room... To noisey next to trailer pick-up?? But don't even have desktop the

william huling  |  First Impressions 
Rating:
5.0

Fast, courteous and friendly! One stop shopping!

Natalie Caudebec  |  First Impressions 
Rating:
3.0

I was greeted with Professionalism however when I originally wanted to get a storage space they gave it away and gave me a smaller one.

GERALD SEIDEL  |  Overall Experience 
Rating:
5.0

🙃

Tanika Jones  |  Overall Experience 
Rating:
5.0

The staff seem nice and helpful.

Robert Yindra  |  First Impressions 
Rating:
3.0

Only some of the staff was helpful. Not very good attitudes. Poorly organized

MARY GRABSKI  |  Overall Experience 
Rating:
5.0

I had an excellent experience at Uhaul. My representative saw that I was tired and went out of his way to ensure that I had everything that I needed. Way to go Uhaul!!!

Lavern Wilson  |  First Impressions 
Rating:
5.0

Everyone was very friendly and helpful. I will recommend this location to anyone in need.

GERALD PELUSIO  |  First Impressions 
Rating:
5.0

Harry, the manager is extremely helpful and knowledgeable. He's great with customers everytime i over hear him working with people..

eric delrosal  |  Overall Experience 
Rating:
5.0

Units are a little pricey because of the area, but the staff is great.

Phil Hoffman  |  Overall Experience 
Rating:
5.0

The employees at this U Haul Service Center always deliver first class customer service, that’s the reason I always return whenever I need to rent a truck or for any personal storage need. FIVE STARS

Jeffrey Frederick  |  Overall Experience 
Rating:
5.0

Harry and his crew are wonderful they couldn’t be more polite and professional.

Domenic Mazza  |  Overall Experience 
Rating:
5.0

Great!

WESLEY LEIGH  |  Overall Experience 
Rating:
3.0

I was over charged for truck fees.

Cheryl Hill  |  Overall Experience 
Rating:
5.0

As always the service was excellent.

thomas wolf  |  First Impressions 
Rating:
2.0

On yesterday, 3/5/2019. The Uhaul stopped working on me in the middle of lunch time traffic. I had to wait over an hour for the tow guy(very nice by the way). Very ill now from heat exhaustion.

Cheryl Hill  |  First Impressions 
Rating:
5.0

I want to Thank Mr. Patrick’s for a great jobs he provided me with great service very courteous and he was very concerned about my needs and he was extremely very friendly polite with customer serv.

Mario De La Rosa  |  Overall Experience 
Rating:
5.0

Excellent service and cleanliness of faclities.

thomas wolf  |  Overall Experience 
Rating:
5.0

I had a good experience. Only issue was trying to find the time for delivery but they called as planned and all worked excellent.

greg bach  |  Overall Experience 
Rating:
3.0

Convenient location

Philip Packard  |  Overall Experience 
Rating:
3.0

The staff was very rude over the phone with me when. I called to confront them because they charged my debit card with out my authorization for a another truck rental I didn't not rent very rude.

ryan lipner  |  Overall Experience 
Rating:
5.0

Great service and the manager Harry was very accommodating.

Lesley Mckay  |  Overall Experience 
Rating:
4.0

I always rent trucks at Five Points, too! They are great!

ROSEMARY CHASE-GOLOFF  |  Overall Experience 
Rating:
5.0

Informative, helpful, respectful

Trevor Carvalho  |  Reservation 
Rating:
5.0

All very professional

David Salcfas  |  Overall Experience 
Rating:
5.0

All The Employees at this 5 Points location were Outstanding, very detailed oriented and were helpful with online questions regarding going on line to pay an outstanding balance on a road tolls.

Harry Wing  |  Overall Experience 
Rating:
2.0

Reserved unit and when I arrived no unit available. This was after renting a U-Haul truck and that wasn’t avail either. Sent me to another facility and they were full of attitude. No more U-Haul 4 me.

Edward COLANTONI  |  Reservation 
Rating:
5.0

I found the place very nice giving you stay at friendly but you still haven't reimburse me then 9 or $10 that you owe me as far as finding it will let it I have no idea cuz I never went there, at nigh

Linda Dodson  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

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