Customer Reviews for U-Haul Moving & Storage of Evergreen

4,026 reviews

1150 US Hwy 2 E   Kalispell, MT 59901

(406) 752-2218

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(406) 752-2218

1150 US Hwy 2 E
Kalispell, MT 59901

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Cory F. 
Rating:
5.0

The app would not let me take a picture of the odometer and fuel level. I'm glad the store was open.

Michelle C. 
Rating:
5.0

Nice clean an safe

Doug H.  |  Overall Experience 
Rating:
5.0

Great service great truck no complaints

Danny B. 
Rating:
4.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Customer did not leave a comment.

jene S. 
Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

Customer did not leave a comment.

Raymond K. 
Rating:
5.0

Customer did not leave a comment.

Kevin L.  |  Overall Experience 
Rating:
5.0

when i returned unit,person who checked it in said {2 different size tires on left side!!!!!!!!!!!]

Alvin M. 
Rating:
5.0

Customer did not leave a comment.

mark S. 
Rating:
5.0

Mike and Logan are the BEST.

Al H. 
Rating:
5.0

Customer did not leave a comment.

Kent L. 
Rating:
5.0

Staff were super helpful and kind. Good guys!

Rowan G. 
Rating:
5.0

Customer did not leave a comment.

cheryl b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mariah M. 
Rating:
5.0

Customer did not leave a comment.

Joy R. 
Rating:
4.0

Cj at the kalispell store was very helpful. The ladies on the phone side were great and very helpful with an extension of time

ANNA K. 
Rating:
4.0

Made my drop off efficient and quick!! Love and appreciate my U-haul rental experience in all ways!!

Debra B. 
Rating:
5.0

Customer did not leave a comment.

Jeff C. 
Rating:
5.0

Mike has this has this UHaul location running very smoothly. One of the best that I've ever been to.

Al H. 
Rating:
5.0

Customer did not leave a comment.

RONALD F.  |  First Impressions 
Rating:
5.0

The set up at this location for drop off was so easy and convenient. The guy who checked us in, Anthony was awesome! Helpful, friendly and fast. Overall a great experience

Matthew D. 
Rating:
5.0

Customer did not leave a comment.

Al H.  |  Overall Experience 
Rating:
1.0

The wiring has never worked. The installer could never get me back in to fix it due to poor scheduling and now U-Haul won't stand behind their work and want to charge me $190 to reinstall the wiring. atrocious. Lost me as a customer for life.

GARY D. 
Rating:
4.0

Customer did not leave a comment.

Casey S. 
Rating:
5.0

Customer did not leave a comment.

Philip P. 
Rating:
5.0

I don't have anything specific to comment on in terms of improvement. The location was easy to get to and navigate within. The staff was great, organized and had me in and out without any issue or delays whatsoever. Thank you

Thomas M. 
Rating:
4.0

Rear door was caked with dirt

J Mitchell L. 
Rating:
5.0

Customer did not leave a comment.

Lauren C. 
Rating:
5.0

One set of tires on the back were very close to not passing the penny test.

Cole E. 
Rating:
5.0

Thank you ♥️

Kyla B. 
Rating:
5.0

Customer did not leave a comment.

John M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Diane W. 
Rating:
1.0

Verify the email given by customer actually belongs to that person or provide an option to easily stop if someone does give someone else's address.

Denise V. 
Rating:
5.0

I have no suggestions

Ann L. 
Rating:
3.0

Customer did not leave a comment.

mark j.  |  Overall Experience 
Rating:
5.0

Very happy with the experience so far!

Heidi L.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Stasha W. 
Rating:
5.0

We had a storage unit for over 6 years while traveling. It was very clean when we arrived last week to move our things out - amazing, after all that time! The manager, Mike Gaines, was most helpful and extremely accommodating! Thank you, Mike!

ROBERT M.  |  Overall Experience 
Rating:
5.0

I've used this location many times always very positive results

Al H. 
Rating:
5.0

The staff were excellent and helpful! Great group of staff! Highly recommend this location. Indoor lockers with secure access.

steve g.  |  First Impressions 
Rating:
5.0

N/A....doing a good job

Mike B. 
Rating:
5.0

Customer service was outstanding

Joe K. 
Rating:
5.0

Customer did not leave a comment.

Timothy D. 
Rating:
5.0

Everything was great. Nice facility, always clean. Staff was usually very helpful. There was only one guy who seemed kind of rude and unhelpful, but I think he left or I didn't have the misfortune of interacting within beyond my first month there, because everyone was great.

Danielle E.  |  Overall Experience 
Rating:
5.0

Fast friendly service. Won't use any other locations around me. They did a perfect job.

Richard H. 
Rating:
5.0

Great customer service! Clean facility.

Stephanie W. 
Rating:
3.0

Too many emails and text to confirm. Confirming your rental does not guarantee your rental or the location requested. I confirmed our pickup date and location and when we got there to pick it up, the pickup location was changed. Not a good way to run a business. We had to travel extra about an extra 30 miles. Not cool! Sales person tht helped us when we got there was great however.

Chris P. 
Rating:
1.0

Customer did not leave a comment.

Brett W.  |  Overall Experience 
Rating:
5.0

Nothing, all good

James C. 
Rating:
5.0

Great customer service!!

Grant Z. 
Rating:
5.0

lower the price per mile or give unlimited in town miles?

Tina W. 
Rating:
5.0

Customer did not leave a comment.

Susan h.  |  Overall Experience 
Rating:
2.0

Remember that I'm a customer and one of the UHaul employees called another employee a fucking retard in front of me.. we also had to remind the person helping us that we were promised a discount and we had to remind them 3 times. This was due to not having the truck we reserved. That was nice but it wouldn't have happened if we wouldn't have had to remind them to include the discount! I could say more about the customer service or lack of it but this is the 4th time in 3 months I've used UHaul and the service continues to be poor!

James K. 
Rating:
5.0

Customer did not leave a comment.

John M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sean T. 
Rating:
5.0

Thank you

DAVID V. 
Rating:
5.0

This facility is run really well!

Edward M. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
3.0

Customer did not leave a comment.

Joe T. 
Rating:
5.0

Great facility!

Edward M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Russell J. 
Rating:
5.0

These guys did a great job of getting us on the road, despite their interpersonal quibbles. They helped us out with a power problem with getting the trailer lights working, and their regional director was so kind!

Corin G. 
Rating:
4.0

Make sure the mirrors and the inside of the van are clean.

Kathryn H. 
Rating:
5.0

I rented a ten foot truck and had to take it to Libby. The roads were far from good, however that truck handled like a dream. Very impressed with it performance. THANKS BRAD

Brad B. 
Rating:
5.0

Customer did not leave a comment.

Jonathan O. 
Rating:
5.0

Customer did not leave a comment.

Tina W. 
Rating:
5.0

They always have what we need for our business. Made sure we weren't charged late fees because e were late returning a trailer because of the snow storm. Always friendly. Thank you S. Curtis Transport LLC

Sandra C. 
Rating:
4.0

I wouldn't mind if the door locks were more secure, but I think the motion sensors and security cameras for indoor storage should be good enough for the most part.

John M.  |  First Impressions 
Rating:
5.0

Pick up was very nice. The gentleman that helped me was very friendly and prompt at what he does now when I dropped the trailer off the kid that helped me would not get off his phone from talking to his friend or family member who knows the whole time he was checking out the trailer And tell me where to drop it off in the whole time he dealt with me he was on his phone and stealing dealing with the customer. He was dealing with his friends or family on the phone.

Kevin H. 
Rating:
4.0

Great place!

Kris C. 
Rating:
4.0

The trailer leaked during a couple of heavy rain storms. Otherwise the equipment worked great. The staff was very helpful.

Gary W. 
Rating:
2.0

We returned the truck and followed all instructions including locking the vehicle and returning the keys to the drop box. However we received a call the next day informing us that they couldn't find the keys, that we hadn't returned them, and they were going to charge us for it. The employee hung up on me, then called back saying they found the keys in the ignition. I can only assume that another employee moved said truck and left the keys in it or something along those lines. The accusation without proof and less than professional handling of the situation left me with a bad experience.

David L. 
Rating:
5.0

Customer did not leave a comment.

Joan S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica V. 
Rating:
5.0

They were very accomidating,and proffessional,I would highly recommend themselves

wade L. 
Rating:
5.0

Customer did not leave a comment.

Kelly H.  |  Overall Experience 
Rating:
5.0

Free buttered popcorn in the lobby would be nice. 😀

John P. 
Rating:
5.0

Friendly, professional delivery and pickup staff. Change pickup made as was accommodated. Great team!

Bob K. 
Rating:
5.0

Customer did not leave a comment.

Kevin L.  |  First Impressions 
Rating:
5.0

The did a great job, very polite

JOHN E. 
Rating:
4.0

Customer did not leave a comment.

Eric E. 
Rating:
5.0

I’ve always relied on U-Haul for moving and storage needs

CRAIG H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Valli H. 
Rating:
5.0

Very welcoming and Dennis (hitch guy) was very accommodating to my schedule given I live 65 miles away. He completed installation in timeframe he estimated. Haven't used it yet, but appearance of hitch is nice! I always use hitch world…have since 1986. Affordable and well done!

Tim M. 
Rating:
3.0

Customer did not leave a comment.

Maxwell V. 
Rating:
5.0

I already have a favorable review on Google in place. I’ve had positive experiences with this facility in all aspects. Front desk staff made it easy to sign back up again.

Wayne O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brady W. 
Rating:
3.0

Unit was dirty to begin with. We had to clean it. Then it has a 12”x 12” column in the middle so made it impossible to add big pieces. Manager got permission to drop the price -$5. 3 months later it went back up, plus went up by yet another $5. $124 is ridiculous for a 10 x 10 unit with a foot taken out of the center. The staff was nice but they didn’t seem to have any decision-making ability. Everything had to be done by calling a higher up person. Everything just kept getting drug out. The location manager and staff need to have more access and decision-making control. I have moved out because I can’t trust the price control and units at your site. I have been very pleased in renting U-Haul trucks and trailers and will continue to do that but I can’t foresee renting any storage unit with you unless things get figured out.

Cyndi C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexandra W. 
Rating:
4.0

I paid my rent on time every month. I was here for years. I moved out not even a full week after my rent was due which I paid, I find it disturbing that you don’t pro rate it and give people a refund for the remainder of the month

Big Mountain d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

yaroslav v.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lindsey P. 
Rating:
5.0

Customer did not leave a comment.

Juan Carlos Q. 
Rating:
5.0

Customer did not leave a comment.

Sandra C. 
Rating:
5.0

Customer did not leave a comment.

JEREMIAH M. 
Rating:
5.0

Customer did not leave a comment.

Rosalie B.  |  First Impressions 
Rating:
3.0

All was good, couldnt improve.

Bill A. 
Rating:
5.0

Customer did not leave a comment.

Kevin D. 
Rating:
5.0

Customer did not leave a comment.

Roger G. 
Rating:
5.0

Customer did not leave a comment.

Susan h.  |  First Impressions 
Rating:
5.0

CJ WENT ABOVE AND BEYOND TO HELP US GRT MY 90 YEARS OLD PARENTS A STORAGE CLOSE BY FOR THEM. I WILL ALWAYS RECOMMEND U-HAUL STORAGE.

Bernie H.  |  First Impressions 
Rating:
4.0

Lighting inside unit would be nice

John T.  |  Overall Experience 
Rating:
5.0

CJ (J.) did a very nice job of processing my rental and then receiving the return. Well done. Thank you!

William C. 
Rating:
5.0

Everything about this facility feels safe and secure. Easy to access and friendly help is always available. We can leave our belongings with a peace of mind.

Sue G.  |  Overall Experience 
Rating:
5.0

Truck was somewhat dirty inside, especially the console.

Kurt H. 
Rating:
5.0

Employees very nice!

John H. 
Rating:
5.0

Customer did not leave a comment.

Bret C. 
Rating:
4.0

Was a little unsure with the check in process and pretty sure we set off an alarm but it was very clean and easy to access

Meghann F.  |  Online Move In 
Rating:
5.0

Even though they were experiencing computer problems, the staff worked through them and got me on my way in a timely manner.

Kenneth G. 
Rating:
4.0

Customer did not leave a comment.

THOMAS JOSEPH R. 
Rating:
5.0

We have had the pleasure of using U-Haul there, and Kalispell several times in the past couple years and every time it's been a pleasure boy experience. Thank you guys for all your hard work.

John S. 
Rating:
5.0

Customer did not leave a comment.

Bruce C. 
Rating:
5.0

Overall a good experience — the container arrived on the appointed day and they picked it up without issue. The transport cross country was on schedule. Everything arrived in good shape in Virginia. The Lynchburg, VA U-Haul where we needed to store the U-Box for a month was outstanding. They went above and beyond the call of duty and helped to get our U-Box to a remote location. Excellent staff!

Carolanne W. 
Rating:
5.0

Everyone I spoke to or interacted with were very friendly and professional.

Rodney W. 
Rating:
5.0

Keep up the great work!

NICHOLAS H.  |  Overall Experience 
Rating:
1.0

Gee, thanks for providing no doly, no blankets, and zero rachet straps. Complete fail.

Michael A. 
Rating:
4.0

Retain customer information. I rent from uhaul all the time, it's like being a brand new customer for every reservation. Also, I don't like getting treated like I'm going to “steal” the property. You have all of my information (over and over again) so give honest customers benefit of the doubt. Thanks. PS. I like this store, it's the only Uhaul I do business with.

Frank C. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
5.0

Customer did not leave a comment.

Amanda H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SEAN B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SEAN B. 
Rating:
5.0

I've been using U-Haul for nearly 50 years, and will continue to do so. GREAT SERVICE.

ROBERT F. 
Rating:
5.0

Courteous, knowledgeable, and efficient both picking up and dropping off.

Dennis K. 
Rating:
2.0

Our mover arrived at the UHaul facility to pickup our ordered UBox and the UBox was not available. He had to wait 2 hours for a fork lift operator to show up to load the U Box !!! Not good!

Joseph F. 
Rating:
5.0

Customer did not leave a comment.

walther v.  |  Overall Experience 
Rating:
3.0

Other than our belongings were transported from our old state to our new one, we were not impressed with 95% of the contacts & course of events. We lost 3 expensive lamps, 1 $800 TV & about $500 in dishes & glass items. Our claim has not been responded to in over 2 months. We would not recommend U-Haul.

Jackie M. 
Rating:
3.0

Customer did not leave a comment.

tyra B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bobby C. 
Rating:
2.0

The truck rental was okay but we had to unload a U-Box into the truck we had rented. We went the day before and they said no one was available but they would give us a call back, which they did not! Went back the next morning and still had to wait 2 hours until they could move the Ubox so we could start unloading it. We also had to wait at the Las Cruces. NM location a long time, 90 minutes to rent a truck and arrange the Ubox. Everyone was very friendly but both locations seemed very unorganized!

James K. 
Rating:
5.0

The checkout was quick and easy. The staff were so helpful and friendly they totally understood why I was late checking in because of the bad weather. My overall experience moving from Oregon to Montana was great.... I got better gas mileage than I expected. That was a big plus

Chantel B. 
Rating:
5.0

I can't think of anything. The vehicle was clean and running for me when I arrived.

mike L. 
Rating:
5.0

Customer did not leave a comment.

Casey B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

KELLIE V. 
Rating:
2.0

There was a serious lack of urgency in providing customer service. Clerks spent more time speaking to each other, conversing, and looking on their phones than they did providing assistance to customers. The person that assisted me was actually quite rude and unhelpful. He seemed inconvenienced by me asking simple questions about the rental and return. Self-check in process was impossible so I had to go into the location to complete the rental.

Porsche E. 
Rating:
2.0

I can return truck early took over an hour to return, because contract was not found. My fiancé called three times to customer service each time she was hung up on fourth time with a charming was able to get it processed

Kristopher G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sharalon B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mason F.  |  Online Move In 
Rating:
5.0

Uhaul was there at a time of need. The staffs helpfulness and kindness was greatly appreciated.

Shane P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Louis H.  |  Overall Experience 
Rating:
5.0

I am happy with my unit, but was bummed I couldn’t get a bigger one

Amanda B.  |  Online Move In 
Rating:
5.0

Great people to work with

MARCIA B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ADDIE D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cory h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David G.  |  First Impressions 
Rating:
4.0

Nice clean facility. Would recommend it.

Myron A.  |  Overall Experience 
Rating:
5.0

My day was rotten when I came in to U haul to rent a storage unit, the staff here turned it around with some wonderful service that they provided. I’ll definitely be back again after I’m done using them this time around.

Shane P.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jessica K.  |  Overall Experience 
Rating:
5.0

We used a 6x12 enclosed trailer to tow from departure to destination, one U-box for loading and storage in departure location and then had it transported to our destination, and rented a storage locker in our destination location. U haul was helpful and available and made the move cost effective and efficient. Super happy with the way it all went for us!

Tom G.  |  Overall Experience 
Rating:
4.0

I am confused as to how the monthly payment plan works. Please send me information as to how to make those payments.

NICHOLAS H.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Doug L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven C M.  |  Overall Experience 
Rating:
4.0

I’m a little disappointed that U-Haul doesn’t offer any military discount. I have received a discount before but was told that they no longer offer one.

Kevin F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Doug L.  |  First Impressions 
Rating:
5.0

Really great staff. JD was super helpful.

Aura W.  |  First Impressions 
Rating:
1.0

The inside of this facility looked like a homeless camp in Seattle. Trash everywhere. Ceiling tiles falling out. The bathroom was continuously so dirty that it would be better to skip washing your hands. There would be beer bottles and food debris all over in the bathroom and common areas. The facility was a homeless hangout. People were living there. The employees are awful. They don’t care. They don’t address your concerns. They are lazy and don’t want to work. I left because they kept raising rates and service kept getting worse. I didn’t feel my belongings were safe so I removed them and took them to another storage facility. I would never recommend this facility.

Edward C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SEAN B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven C M.  |  Online Move In 
Rating:
5.0

All of the staff was very helpful and friendly. Made sure any equipment I rented was in good shape before and after I got it. Storage was clean easy to access from the loading n unloading areas.

Dan R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YELENA A.  |  Overall Experience 
Rating:
5.0

Thank you guys for everything you’ve done for me there at the U-Haul facility. I appreciate all you guys and how well you took care of everything for me I would love to rent from you guys again anytime I would also pass it on to any friends that need a storage unit. Thank you again have a great day.

Justin F.  |  Overall Experience 
Rating:
4.0

Nice and clean

Myron A.  |  Online Move In 
Rating:
5.0

Thanks. Very efficient. Swipe card station was being repaired, but staff were very accommodating.

YELENA A.  |  First Impressions 
Rating:
5.0

Everything great. Love that you can drive into garage to load/unload. Carts available are helpful. Staff was always friendly. The temperature control really good for storage. Thank you.

Gini O.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Chris S.  |  Overall Experience 
Rating:
3.0

No comment

Aileen B.  |  Overall Experience 
Rating:
5.0

Very professional

joy p.  |  Overall Experience 
Rating:
5.0

Fast and convenient service

Alice F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda T.  |  Overall Experience 
Rating:
5.0

Excellent location and process!

BRANDON B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carole L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

heather h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERIC BRYAN H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sara R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dianne b.  |  Overall Experience 
Rating:
5.0

Sometimes there were issues trying to get in

BRENT S.  |  Overall Experience 
Rating:
5.0

Check out guys working on Easter Sunday were very helpful and informative about truck rentals and storage boxes.

Cal S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jason L.  |  Overall Experience 
Rating:
4.0

I know they will do their best to accomodate everyone as need arises. Every storage situation is unique as is reason storage needed. These folks are multi taskers!!

Sandra T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer W.  |  First Impressions 
Rating:
5.0

Towed the trailer from California to Montana and it went great

Peter S.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

KELLY E.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Joseph G.  |  Overall Experience 
Rating:
3.0

Prices go up too high .

Brandon J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bruce j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

patti b.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jessica M.  |  First Impressions 
Rating:
5.0

Easiest thing I have gotten done lately. Thank you.

Aileen B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Katelyn B.  |  Online Move In 
Rating:
1.0

The employees here all need to take a course in being polite to people. Never have I had such rude people speak to me!

Shirley G.  |  Overall Experience 
Rating:
5.0

The only thing that was an inconvenience at the storage facility was that the sidewalk in front of the unit hadn't been shoveled of snow. It caused unloading heavier items to be difficult. Other than that everyone was wonderful, all transactions were smooth and easy!

Tanda L.  |  First Impressions 
Rating:
5.0

It was secure trust worthy and easy. Worth the money and I could sleep knowing my stuff was safe during the move. Thank you U haul. Online is easy and I recommend anyone who is moving. This I's the answer

Justino I.  |  Overall Experience 
Rating:
5.0

Great people working @ Evergreen location

Robert O.  |  Overall Experience 
Rating:
5.0

Extremely pleased with the service I’ve received from the employees at Uhaul in Evergreen Montana! Friendly, straight to the point and all around pleasant. I’ve had units here in the past and have had the option to go elsewhere and I once again went with them. Highly suggest if you need quick easy access and want to see some friendly faces. 10/10. Thankful for not only the business but the people that help keep it going!

cierra A.  |  First Impressions 
Rating:
3.0

I went to u haul found my storage unit opened and found my lock and alarm sounded because I think I was passed the time it was late it was scary and loud but it's secure for sure

Justino I.  |  Online Move In 
Rating:
5.0

Great to unload indoors after a long trip from Midwest to Montana in a snow storm. It was a great surprise and relief.

xavier d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sue Anne C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Olivia S.  |  Overall Experience 
Rating:
5.0

Absolutely spotless facility with a great staff!

Gene S.  |  First Impressions 
Rating:
5.0

Friendly staff and clean facilities make it my go-to storage location!

STACEY H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Liz W.  |  Overall Experience 
Rating:
5.0

Great value and highly recommend!

JOSEPH T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacob J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paul d.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John T.  |  First Impressions 
Rating:
1.0

Staff threatened to beat me up for asking for a copy of my receipts after they fraudulently overcharged me late fees on a rental truck that had been returned prior

MICHELLE R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles A.  |  Overall Experience 
Rating:
1.0

You decided to auction my things off when you know the state of affairs that the economy is in employment. I have zero recommendations for you and I would never ever store with you again you are my go to. I’ve had Uhaul in Helena. I’ve had Uhaul in Missoula I’ve had Uhaul everywhere. My experience at the Kalispell Uhaul was negative never going to be done again you kept wanting to keep really stuff that was worthless but you thought it was worth everything when I tried to call and make Time after Time again payment adjustments with you and you wouldn’t do so so no you won’t hear nothing good for me ever.

Chandra E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leanne D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Maggie K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin S.  |  First Impressions 
Rating:
5.0

Kalispell is the only U-Haul place I'd go for storage!!

Melissa B.  |  Overall Experience 
Rating:
2.0

I went on line to rent, then called in to confirm an outside unit and reserved an outside access unit on Friday. I came in Saturday to move in and there was not an outside unit available. The people told me this was normal and there was nothing they could do. If you’re going to tell me one day I can have an outside unit ,sign me up and reserve that unit and the next day tell me there are none available, there is a problem with your integrity or your business model. Either way, I was very disappointed and frustrated at that process.

Merlan W.  |  Overall Experience 
Rating:
5.0

The gentleman who helped me was very helpful and very concerned about my complaints

ANNE L.  |  First Impressions 
Rating:
4.0

Really like this facility & the staff. It's probably most a lot about the lazy, sloppy, irresponsible customers leaving broken items in the "free" area but it wasn't cleaned up or tidied in the few weeks I had a unit. Is there no protocol for disposing of these things?! & the bathroom was stopped up. Twice. :《

Janice L.  |  Overall Experience 
Rating:
5.0

Everything was good in our experience except the website was a little difficult to navigate and appeared to have technical issues frequently. Other than that, all was good!

Jahan F.  |  Overall Experience 
Rating:
5.0

Nice resource

WALLACE L.  |  First Impressions 
Rating:
5.0

Such an improvement over the "snowflake employees" we were dealing with in the blue state we moved from!

KEITH A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sherry p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marilyn J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carolynn M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

scott e.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PEGGY C.  |  Overall Experience 
Rating:
4.0

Everything was fine just had someone try and cut the lock once but other than that it was good

Zane P.  |  Overall Experience 
Rating:
1.0

Our experience with U-Haul was awful. When we reserved our unit a year ago we arrived to find it was unavailable so we had to rent two units until the one size was available meaning we had to move our items twice. The location of U-Haul is very unsafe. The parking lot and building are not secure. As a woman I felt uncomfortable and refused to go alone. Homeless people hung out behind the building and in the parking lot all the time. One night my husband went to grab something and when he was trying to leave 2 homeless men were knocking on his truck windows trying to talk to him. That was the last straw. We decided to give our money to a local storage unit instead of a corporation. We found a much more affordable and secure location in town. U-Haul does not prorate the rent which was disappointing as well.

jessica m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lyndsey C.  |  Overall Experience 
Rating:
4.0

We thought that you could only get in with a code, but found the doors open without code during business hours. Thank you for the nice service.

Kelly J.  |  First Impressions 
Rating:
5.0

Employees very helpful and kind

Darren H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Judith G.  |  Overall Experience 
Rating:
5.0

Hopefully when we go to check out in 2 months there are no issues but to this point all the people have been great

John S.  |  First Impressions 
Rating:
5.0

Thank you for the opportunity to work with you

paula f.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

keith k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott B.  |  Overall Experience 
Rating:
5.0

At times long line with one person attending to customers...

bob s.  |  Overall Experience 
Rating:
5.0

The entire staff was friendly, accommodating and fun…

chris p.  |  First Impressions 
Rating:
5.0

Everyone was so helpful and attentive. The facility was clean and well lit and the temperature was controlled. Thanks to the whole crew.

Judith L.  |  Overall Experience 
Rating:
5.0

Amazing! I didn't expect a COVERED area to unload our household belongings. I also do not remember the staff names, but they were incredibly helpful.

KEITH A.  |  First Impressions 
Rating:
5.0

I have had several storage lockers in various parts of the country in the past. The evergreen facility is by far the cleanest, most convenient facility I have ever utilized. The courtesy and expertise of the staff members at the evergreen facility is unsurpassed in my book.

Steven S.  |  First Impressions 
Rating:
5.0

Kimmy and the staff was great David the one in Helena was great hard worker in fact every one was 100 percent the best I have ever worked with thank you and God bless you all thank you Katie starks.

Karie S.  |  Overall Experience 
Rating:
5.0

Dominic, the manager, has been particularly helpful. Great place.

DAVID H.  |  First Impressions 
Rating:
3.0

I got the wrong size unit witch was my fault but over all happy with it

Allison C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melissa G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul H.  |  First Impressions 
Rating:
5.0

Choosing UHaul for our storage needs was a great decision. Knowing our belongings were always safe gave us peace of mind. If we ever need to utilize a storage facility again, without a doubt it will be UHaul! Thank you!!!

Michele B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vickie M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kyle B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

BRADEN P.  |  First Impressions 
Rating:
5.0

Super easy from setup all the way to cancelling my unit. No complaints, everyone was helpful if I needed assistance and I never had issues getting to my unit when needed.

Samuel H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diana A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sarah F.  |  Online Move In 
Rating:
4.0

I have just moved all my belongings from storage after being there fir 2 1/2 years. Completely dry, looked perfect. I was super impressed.

Joan E.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shy D.  |  Overall Experience 
Rating:
5.0

Miss Kimmy and her family was great they helped me to better my self and to do better at my job.

Karie S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

karen g.  |  First Impressions 
Rating:
5.0

The staff was always very friendly and very professional. The facility was very well kept, never had an issue when I went there. I will definitely use their storage facility again in the future

brian s.  |  Overall Experience 
Rating:
5.0

Everyone who works there is very friendly and helpful.

RANDY S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Beverly M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lionel C.  |  First Impressions 
Rating:
5.0

Great employees . Always helpful

Robert O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debby S.  |  Overall Experience 
Rating:
5.0

Thanks for all the extra help and friendliness. :)

Shelly C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shayla P.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Jennifer H.  |  First Impressions 
Rating:
5.0

If we needed space or a vehicle to move items, we would return.. The staff and premises are great!!! THANKS....

BUD L.  |  Overall Experience 
Rating:
5.0

I chose U-Haul primarily for the safety and security features. When I was moving out of my first apartment, I was moving a lot of stuff at night after dark and as a single female, I felt nervous using a storage facility that was not lit, visible from a main road, or had unit security. At U-Haul, I definitely paid more than other places, but I always felt safe. My only qualm with U-Haul was the recent rent increase this year (which I totally understand in this valley but I am an educator! I don't make a lot of money!) especially since there had not been any tent increases in the past 2 or 3 years that I had been renting. otherwise, would definitely rent again and recommend to friends.

Barbara O.  |  Overall Experience 
Rating:
5.0

Dominic the manager was very helpful and had great customer service. All the employees were friendly and helpful.

JACQUELYN A.  |  Overall Experience 
Rating:
5.0

I have say Excellent stories at U-Haul I recommend them to friends and family and son keep a good work out I think you guys are number one that’s why I say excellent staff Verifiedcustomers

jeri b.  |  First Impressions 
Rating:
5.0

Normally I don't get a decent service from most storage facilities, but amazing job staff was Curious an very outgoing in a professionalized way. Great job keep it guys

joshua s.  |  First Impressions 
Rating:
5.0

Great customer service very friendly every time we go in

Jaime L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jason z.  |  Overall Experience 
Rating:
4.0

Facilities are well maintained and well managed. They were available whenever we needed help and I always felt welcomed and well taken care of. The unit itself was clean and well lit. They have a great security system that makes you feel secure and safe. Their prices are a little steep, but overall a great experience.

Mandy R.  |  Overall Experience 
Rating:
5.0

The staff were always super helpful and very pleasant to work with.

JESSE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles J.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

DAVID N.  |  Overall Experience 
Rating:
5.0

The staff at Kalispell were amazing and so helpful

MATHEW A.  |  First Impressions 
Rating:
2.0

Rates are a little higher than local spots and this was the only choice I had. Always an issue with my card not working or the box not taking my pin- I set off the alarm almost every time even when staff helped. Staff was friendly yes but almost always so un professional. Don’t acknowledge the customer always sitting on the desks and having better conversations with each other than being timely helpful. It was a little bit of a frustrating experience

Charli C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DENNIS G.  |  Overall Experience 
Rating:
3.0

Customer service was great; guy who helped me was very nice but scary vagrant population in and out was sketchy

Michelle F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONALD F.  |  Overall Experience 
Rating:
5.0

David was very helpful. Should be employee of the month. Great job to all.

DANIEL S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ALEXANDER S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DARIN H.  |  First Impressions 
Rating:
5.0

Very clean and well maintained facility. The staff was very helpful.

Stuart S.  |  Overall Experience 
Rating:
2.0

I rented a unit because they were unable to secure a moving truck. I’m so discussed with U-Haul and the bait and switch they pulled. I have already paid over $5000.00 to U-Haul for trucks and storage. The whole situation has been my worst nightmare ever! I hate U-Haul and the way they treated seniors like me!

Karin W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leo R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gloria R.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Justin C.  |  Overall Experience 
Rating:
4.0

Great facility with easy access at my convenience. The carts that are available are a great asset for loading and unloading.

PHILIP B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ALEXANDER S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tracy D.  |  Overall Experience 
Rating:
5.0

Staff at his location was professional, courteous and helpful….

Mark R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danette W.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Michael R.  |  Overall Experience 
Rating:
4.0

The lady in charge gave poor customer service. She did not acknowledge customers arriving. Not even a nod. The line was growing and I asked if there was someone else who could help. There was another employee cleaning the floor and shelves. She said no he was not qualified. After another customer moved up she then called the other employee to help. I stepped up. It was handled rudely on her part.

Mary M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeanie K.  |  Overall Experience 
Rating:
2.0

I needed a unit for a month as I moved from another state. I was unable to move into my house on the scheduled day, two days behind schedule. So I couldn’t get my belongings out of the unit on time. They charged me a late few and another months rent for being a little late, though no fault of my own. Just felt it was unfair, keep in mind that when I rented the unit the girl at the desk was going to give me the first month free, but I told her I only needed it for a month and it would be unfair to u haul if I didn’t pay something.

Jeffery H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Norma G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly S.  |  Overall Experience 
Rating:
2.0

If you reserve and pay for a unit online its a waste of time you save no time at all you take the money and do not reserve the unit and all the information you provided is lost and you have to start over in person after waiting in a line for 20+ minutes

Jason L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rick b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jennifer A.  |  Overall Experience 
Rating:
5.0

I have done several things with this u-haul. Everything has been done with professionalism. I would recommend this u-haul!

KIM W.  |  Overall Experience 
Rating:
5.0

They were very helpful words cannot express . They found a solution to a big problem I was having and saved the day.. yes I would use them every time and I will brag about that location forever. Kyle is the Manager at that facility he was amazing. Thanks for everything . God bless u-haul and those who work so hard for their customers . Thanks again Tanya

TANYA D.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tracy D.  |  First Impressions 
Rating:
4.0

Rent is alittle high for what it is but besides that it was top tier.

Trace W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Bryan C.  |  Online Move In 
Rating:
5.0

Rented unit online super easy Didn’t have to talk to 1 person

Kyle W.  |  Online Move In 
Rating:
5.0

Very friendly and helpful staff.

Tammy L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christie D.  |  First Impressions 
Rating:
4.0

During this time.. I appreciate this staff being there and working... kudos to them working and doing a good job

KIM W.  |  First Impressions 
Rating:
5.0

Kimi was so helpful 😊

Robert G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carrolyn e.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tim M.  |  First Impressions 
Rating:
4.0

Staff was friendly and helpful. A little ,more instruction on the process of entering and exiting the storage would have been helpful. Had to change locations getting into the storage because of closing hours and didn't know that I had to recode myself in since I changed doors.

PHILIP B.  |  First Impressions 
Rating:
2.0

I had reserved the largest room available two weeks prior to arrival. I moved my entire house from Houston Texas to this facility, a total of 2100 miles. I arrived and when I checked in I was told that the room was not available despite me having the reservation email.

Michael B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Joseph T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Richard S.  |  Online Move In 
Rating:
5.0

The storage unit I had reserved was not available, however the staff was very helpful by getting me the next biggest size.

John M.  |  First Impressions 
Rating:
4.0

Very responsive and affordable

Marcus W.  |  Overall Experience 
Rating:
5.0

I moved my storage to this location because they were so great ! The location is amazing and safe.

Angela H.  |  First Impressions 
Rating:
3.0

I haven't moved out yet.

Quinton R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven D.  |  First Impressions 
Rating:
3.0

On-site the employees were friendly and helpful but it’s very obvious that the facility is grossly understaffed and no one ever answers the phone.

Dana B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward M.  |  First Impressions 
Rating:
5.0

We got lost in the facility. Called on a convenient phone and received immediate help. Facility very clean.

Mary M.  |  First Impressions 
Rating:
1.0

Goat rope

DANIEL JOSEPH B.  |  First Impressions 
Rating:
3.0

The move on process was very confusing and unclear. Not communicated to me at all, and then there was no lock in my unit once I opened it. I had to go back to the front desk and wait 5 minutes just to tell them that because they wouldn’t answer when I called from the unit. They gave me a lock promptly but it was just an inconvenience all together. Once I got moved in and figured out all the steps to go into the building everything was fine.

Lindsey S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Julie D.  |  Online Move In 
Rating:
5.0

The Manager is doing a great job!

WILLIAM KELLY H.  |  First Impressions 
Rating:
4.0

I got my 5x5 for free. I rented it getting the 1st month free. I only needed it for a month? How does that work? I did reserve a pick-up for a Saturday to move my contents. The day before, I was told they didn't have one available. That's a fairly big over-site, one I hope this u-haul will work on to correct. I know a lot has to do with their computer program nationwide. The people here were very nice, helpful and friendly. Overall everything was great.

Eve E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wendy M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zachary Z.  |  Overall Experience 
Rating:
5.0

Everyone at the facility was helpful.

Mark R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Toni P.  |  Online Move In 
Rating:
5.0

Thank you Kimi for a quick and wonderful experience.

Cyndi C.  |  First Impressions 
Rating:
3.0

Definitely love how safe and secure the unit is. However, I wasn’t really explained how the check in/out works etc and even though the website said I’d get a free disc lock with unit but ended up buying one.

Johnathan D.  |  Online Move In 
Rating:
3.0

Disappointed to see staff not wearing masks. Although it is no longer a state mandate, protecting your employees and customers should be a priority of your business until everyone in Montana who wants a vaccine can get vaccinated. Staff unwilling to walk me down to look a the units for rent.

debra m.  |  First Impressions 
Rating:
5.0

Staff always helpful good customer service

Diana D.  |  Overall Experience 
Rating:
5.0

Really easy process. Loved the convenient carts and the car pull in. Had some trouble figuring out how to sign in but eventually did. Seems super clean and secure. Really good price. Helpful staff.

Devyn Gabriella C.  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Justin C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

patti b.  |  First Impressions 
Rating:
3.0

Some of the staff are nice and some are downright hostile. When we checked in, we worked with Jill and she was great then we came back and she was extremely rude to my husband. He was having trouble gaining access and asked for help and she screamed at him, "oh ok! Let me just drop everything and help YOU!" in front of several other customers. We even did electronic check out because we didn't want to go inside. They are also VERY slow with every transaction.

Rhian Y.  |  Overall Experience 
Rating:
1.0

The price is way too high and there is zero flexibility w people who r struggling. I was about to lose everything and I rented a truck from I guys which means a month free and u guys wouldn’t apply it because it had to be a new unit which is horrible because ur loyal customers should be somewhat of a priority.

Kristina F.  |  First Impressions 
Rating:
4.0

The storage is good and secure. I have been renting storage since 2016, currently have one unit and added another. The only glitch was the display on the outdoor card reader was inoperable. You couldn't tell if the card had been read, and you were checked in or out. We set off the alarm twice because of that. First time that has ever happened. I hope it is fixed before I have to go back later in the week.

ALLEN C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Steve L.  |  First Impressions 
Rating:
5.0

I can't express how terrific the staff is here. After a long road trip, I was treated like royalty, and with every contact I've had since. Thank you U-Haul! 5 STARS!!!

Stephen C.  |  Overall Experience 
Rating:
5.0

Easy access, easy online payment system, friendly staff and well priced for temp controlled space. We will definitely come back when needed! Tx!

JENNIFER B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zachariah K.  |  First Impressions 
Rating:
5.0

Cleanest facility I have dealt with. Would suggest you pro-rate the dates left on the month if days are left in the month. You pro rate when we rent. If I need storage again I will most likely find one that pro-rates when i no longer need it.

Gregg J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John W.  |  First Impressions 
Rating:
5.0

A pleasure doing business here.

Kevin D.  |  Overall Experience 
Rating:
5.0

Staff and facility are great

SCOTT L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jillian H.  |  Overall Experience 
Rating:
4.0

Appreciated the security and temp regulation! Great job. Thank you

meagan m.  |  Overall Experience 
Rating:
2.0

NOT HAPPY!! NOT at all crazy about the trailer and tire issues and few other things we had the entire way from PA To MT super disappointed !!!! and not happy at all that there was no storage available in the size we needed, my suv is full and still full, we had to leave a few items there outside the storage and pray no one takes them. Your mainline of communications SUCKS! and no one got the messages from your calling center at 2:30 am and the the next morning when we call as we had been told they would make sure the store received the message and they would call us asap :( NO ONE CALLED!.I called again and finally someone from the actual store picked up. NOT HAPPY WITH UHAUL AT ALL!!!! The ppl in the facility were very nice . THATS it.

Bill J.  |  First Impressions 
Rating:
5.0

I always had issues with Uhaul in the past, but this operation was excellent. Good employees.

Timothy N.  |  Overall Experience 
Rating:
4.0

Often the bay doors were locked when we'd try to get in so we'd have to get them to open the doors. It was super annoying. The alarm going off if you were in there for any prolonged period was ridiculous.

Shannon C.  |  Overall Experience 
Rating:
1.0

I do not have a complaint with the facility, itself, or any of the staff. My complaint is 100% with the ridiculous reservation that was assured to me, but when I arrived, I was informed that the reservation is not an actual reservation, but it places you on a waiting list! I tried to call, but never received an answer...and was sent directly to the national number. I had driven from NYC to Kalispell, and had to find another place to store my things. REALLY NOT COOL.

Angela H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAURIE O.  |  Overall Experience 
Rating:
5.0

Wonderful staff! Wishing that I wasn't moving away else I'd keep using them.

Jonathon D.  |  Overall Experience 
Rating:
5.0

The store-front/office was crawling with customers when I arrived. Every employee I encountered over the phone and in person were accommodating in every way. They were knowledgeable, helpful and nice. When I was there in person, I noticed how well they prioritized customers. For example, one gentleman helped me and I'm fairly certain he is not assigned to work in the office. The way I saw it, he observed how many customers were at the front desk and came in from somewhere in back to help out. He wasn't as quick navigating the computer as the women who are in the office all the time. He was pleasant and patient and persistent but a regular office worker came along to take over before he could complete my reservation. The best thing was that he didn't get nervous or crabby; he just plugged along, giving a lot of effort, and kept a pleasant tone. I witnessed impressive teamwork and positive attitudes. I could tell the employees like each other, are happy working with each other, and are good at tag-teaming to get the job done; at least that's how they seemed in front of me, Both the hiring process and training program appear thorough and must be working as intended (either that OR an excellent labor pool exists at this location). The inside office offers every moving supply you can possibly need. The coolest, most helpful feature for me was the model unit(s) inside so a renter can experience the exact size of available units. Supplying customers with identification cards for authorized users is a nice addition for security; I have yet to experience how it works and the implementation. Importantly, the outside facility is well-designed to account for excellent water run-off. This is convenient location and egress is much safer now with the traffic light. The only improvement I can think of is the toll-free number. The menu options could be made a little more clear; I found myself frustrated with figuring out what number to select a few times.

Mary G.  |  First Impressions 
Rating:
5.0

Go here first

DUSTIN B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERIK WILLIAM L.  |  Overall Experience 
Rating:
5.0

New, in great shape, secure.

Leon W.  |  Overall Experience 
Rating:
5.0

SIMPLY THE BEST UHAUL DEALERSHIP I HAVE EVER ENCOUNTERED!!! AMAZING and restored my faith in this chain, which I had previously lost all hope for.

Mike H.  |  First Impressions 
Rating:
5.0

Need more outside lights for unloading and loading

Matthew H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sara p.  |  Overall Experience 
Rating:
5.0

Every questioned we had was answered, and we got a complete walk through! Jill was an absolute superstar!

Chandler P.  |  First Impressions 
Rating:
5.0

Seen so many uhaul's on our 2000 mile trip I lost count. UHAUL is definitely the way to go!

Carla D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie S.  |  Overall Experience 
Rating:
5.0

Felt safe going there during off hours, facility was very secure and clean

Elizabeth W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIM W.  |  Overall Experience 
Rating:
5.0

Awesome staff, very nice people would rate 10+ stars if I could!

Christine M.  |  Overall Experience 
Rating:
5.0

The facility was spotless and well maintained and the staff was exceptional. Very personable and professional which was refreshing!

Wayne A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erik L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bruce H.  |  Overall Experience 
Rating:
5.0

Wish more stores where like this one!

Christine M.  |  First Impressions 
Rating:
5.0

Outstanding Customer Service.. I have used Uhaul all over the country.. this location was by far the BEST!

VERONICA Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ted H.  |  Overall Experience 
Rating:
5.0

Everytime I come here and rent from them they are all so friendly and helpful. I will not go any where else for my u-haul and storage needs. They are all truly so helpful and kind and I highly recommend them.

Loni M.  |  Overall Experience 
Rating:
5.0

Jill was extremely professional, personable and helpful! She took the time to work with me on my truck rate and thoroughly explained my storage options, including a personal tour of the indoor storage facilities. I could not have been more happy with the service provided.

Wayne A.  |  First Impressions 
Rating:
5.0

Great place, people friendly and helpful. Would definitely recommend.

Ronald P.  |  Overall Experience 
Rating:
5.0

Very customer friendly

Smoky G.  |  First Impressions 
Rating:
5.0

Everyone is friendly and helpful! Highly highly recommend! The units are nice, clean and you can feel comfortable storing your possessions here!

Jessica E.  |  First Impressions 
Rating:
5.0

Very helpful and kind! Awesome experience after being tired from a two day trip of a move!

Jessica E.  |  First Impressions 
Rating:
5.0

Thanks Kimi.

jon t.  |  Overall Experience 
Rating:
5.0

Whitfird was very kind and helpful 😁

Andrea W.  |  First Impressions 
Rating:
4.0

I was treated very well, Thank you

Loretta N.  |  First Impressions 
Rating:
5.0

Everything was just great

Brandon S.  |  Overall Experience 
Rating:
4.0

I was happy with u haul

Silvia J.  |  Overall Experience 
Rating:
2.0

There are two reasons I wouldn't recommend this facility to a friend: 1. It is very difficult to get someone on the phone 2. They charged my credit card for an additional month's rent.

derek h.  |  Overall Experience 
Rating:
5.0

my association with you was by long distance and I was actually not in your facility. My caretaker took care of moving the items into storage and my family moving them out. Emails and phone.

Joan G.  |  Overall Experience 
Rating:
4.0

Facility is huge and clean. Location easy to get to. Both ladies very efficient

JO LINDA M.  |  First Impressions 
Rating:
4.0

Side large door seldom worked. Otherwise nice.

Janet K.  |  Overall Experience 
Rating:
5.0

The staff, primarily Kim ,Mother’s manager and the other desk person were extremely helpful. Unfortunately they need a lot more help.

Joan E.  |  First Impressions 
Rating:
5.0

Great place

Michael R.  |  Overall Experience 
Rating:
5.0

Clean, gave me what I needed, and great people.

Jeremiah J.  |  Overall Experience 
Rating:
5.0

Nice facility, good storage units

Darin H.  |  First Impressions 
Rating:
5.0

This U-Haul is a well-organized operation. I appreciate one month of storage at no charge after renting a U-Haul trailer to move my office.

Leo K.  |  First Impressions 
Rating:
5.0

Highly recommended

Joe G.  |  Overall Experience 
Rating:
5.0

I have utilized U Haul many times moving my children in and out of college apartments and storing their belongings. This UnHaul was the best I have ever experienced. Give the manager a raise!

Daniel S.  |  Overall Experience 
Rating:
5.0

very secure and clean

CHRIS M.  |  Overall Experience 
Rating:
4.0

Super friendly helpful staff thanks

Stephnie V.  |  First Impressions 
Rating:
5.0

The person helping me was more than patient with me. There was mix up in the size of the storage unit on my part, and the man was very kind and helpful.

karen z.  |  First Impressions 
Rating:
5.0

The workers here we're very friendly and my unit was very safe and clean.thank u U-Haul....

David E.  |  Overall Experience 
Rating:
5.0

Easy and convienient location. Very clean and safe storage builidng. Price is very reasonable for the added benefit of inside climate control. I definitely recommend UHaul storage!

Tammy S.  |  Overall Experience 
Rating:
5.0

Brand new truck, clean.

Emily D.  |  First Impressions 
Rating:
5.0

Please fix the broken floor strip along the bottom of the automatica cargo entry on the west facing door near our storage (1050). It has been broken for at least two months and impedes use.

Tracy S.  |  Overall Experience 
Rating:
4.0

It was on the higher end of the price range for a storage unit in the valley but it was worth it. Being indoors and secure was a huge plus. Also the carts were a huge convenience.

Kelsey G.  |  Overall Experience 
Rating:
5.0

Both people that showed me around the girl at the counter were helpful and polite.

Brent E.  |  First Impressions 
Rating:
5.0

They were great to work with

Larry H.  |  Overall Experience 
Rating:
5.0

best uhaul I have been in

John L.  |  First Impressions 
Rating:
5.0

The facility was fantastic and I really appreciated having the carts available to help with moving things in and out of the storage unit!

Emily H.  |  Overall Experience 
Rating:
5.0

They were very helpful at all times, particularly the manager.

Lisa B.  |  Overall Experience 
Rating:
5.0

Michelle was great. Nice young lady. Should make an excellent manager

Gregg J.  |  First Impressions 
Rating:
5.0

Very helpful and friendly staff, any issues we had were always resolved quickly and professionally

rachel b.  |  Overall Experience 
Rating:
5.0

Given Montana's dry climate it was very nice to have a climate controlled environment for our wood furniture and household items.

david s.  |  Overall Experience 
Rating:
5.0

this facility always goes the extra mile.

Robert W.  |  Overall Experience 
Rating:
3.0

Should prorate at check-out. Expensive. Staff not overly friendly.

Lynn Marie A.  |  Overall Experience 
Rating:
5.0

Very friendly and great service. Kim was great to deal and talk to. Thank you for everything. Karin

Karin M.  |  Overall Experience 
Rating:
5.0

The manager I believe his name is Zac. was wonderful to work with. Excellent choice for a manager. Polite, respectful and very good to work with.

kelli o.  |  Overall Experience 
Rating:
3.0

I canceled my storage service at the end of February and have still been getting bills and letters that I’m late and I’ve talk to him twice about it and still not taken care of.

Coleen F.  |  Overall Experience 
Rating:
2.0

Only reason i rate it below average is because i was charged for two months plus late fees even though i did get it refunded eventually zach havens did not close out my unit. Kim did.

leon s.  |  Overall Experience 
Rating:
5.0

The very best haul facility that I have been to.

JAMES L.  |  Overall Experience 
Rating:
5.0

Helpful and drama free. I took advantage of the free month in conjunction with a truck rental. That is a nice perk; thank you.

Tim G.  |  First Impressions 
Rating:
5.0

I can't say enough good things about the Evergreen facility. The whole property, inside and outside units are clean and the lighting is superb. The staff is friendly and very helpful. 5-Stars *****

Jeff D.  |  Overall Experience 
Rating:
5.0

Staff was great to work with, VERY helpful and indoor climate controlled storage was great. Great facility and great people!

Pete B.  |  Overall Experience 
Rating:
1.0

staff were rude, manger promised certain options and failed to do so. Crappy experience for sure. Will not recommend to others anymore.

luke f.  |  First Impressions 
Rating:
5.0

Great customer service.

Allp E.  |  Overall Experience 
Rating:
5.0

Coolio

Bob H.  |  Overall Experience 
Rating:
5.0

Zack and the team at U-Haul of Evergreen were Great! Due to a recent move to the Kalispell area, I had the opportunity to interact with the staff many times - each time was excellent. I Recommend!

Jim C.  |  Overall Experience 
Rating:
5.0

Awesome facility and staff!

Dottie G.  |  Overall Experience 
Rating:
5.0

Saul Goodman!!!

Bob H.  |  Overall Experience 
Rating:
5.0

I have no otger comments

Jeri H.  |  Overall Experience 
Rating:
5.0

Zach and his team were always most helpful! We loved the facility!

Kay O.  |  Overall Experience 
Rating:
4.0

The inability to close out the account upsets me. I had closed the account in person approximately 2-3 weeks ago. I was informed that it was closed at that time.

Harold S.  |  Overall Experience 
Rating:
5.0

Your facility was excellent for my needs. My one issue, which is not a very big issue, was that often when I visited, the garage doors were not turned on. This was a tad inconvenient, but do able.

Jennifer M.  |  Overall Experience 
Rating:
5.0

Great staff very helpful and friendly! The storage prices are a little higher than other places but uhaul units a very clean

Byron D.  |  Overall Experience 
Rating:
5.0

Evergreen U-Haul is a great facility with very accommodating staff. The inside and outside storage units are nice, clean and secure. Carts are provided to help move your gear.

Jeff D.  |  Reservation 
Rating:
5.0

Friendly staff always went above and beyond for us! We appreciated their help throughout our time using the UHaul storage facilities. Would definitely use this facility again!

BREANNE P.  |  Overall Experience 
Rating:
5.0

Amy, the maintenance worker was especially friendly and helpful. I appreciated her help and thoughtfulness. A few times the lights went out when I was working in the units but came on if I moved.

cheryl m.  |  Overall Experience 
Rating:
1.0

The manger of this store is a crook and an unreal liar. I will be filing a formal complaint with corporate and contacting my lawyer.

Heather K.  |  Overall Experience 
Rating:
5.0

Great service.

Ted H.  |  Reservation 
Rating:
4.0

The facility and staff were excellent - however, it took 2 phone calls and an on-site visit to correct my account to show that I had in fact closed out my storage site.

vicki b.  |  Overall Experience 
Rating:
4.0

Very informative patient and friendly

Michelle C.  |  Reservation 
Rating:
5.0

We drove a 26 foot U Haul from Glendive to Kalispell MT in one day. The air conditioning and cruise control worked great. It ran perfectly even in the 100 degree weather.

CAROL O.  |  Reservation 
Rating:
5.0

I highly recommend this facility for their helpfulness and efficiency.

Brian M.  |  Overall Experience 
Rating:
5.0

I rented a storage space along with multiple trucks in the past couple months & the experience has been incredible. The staff have always been helpful & accommodating.

Christopher M.  |  Overall Experience 
Rating:
5.0

I love you all God bless you all and thank you for working with me and being patient.

Joshua J.  |  Overall Experience 
Rating:
5.0

Superb facility and customer service!

BILL R.  |  Overall Experience 
Rating:
5.0

Heated units, security cards so no one can get in but you, heavy secure doors on the outside of the building, lots of parking, 24hr access, friendly knowledgable staff secure clean units 100%win!

crystal p.  |  Overall Experience 
Rating:
5.0

I would have appreciated being offered a 2-Ubox trailer rather than having to make two roundtrips. I did not realize it was an option.

Erik R.  |  Overall Experience 
Rating:
1.0

I left the storage facility on May 26th I waited for a half an hour to check out and Zack told me that he would do it later as he was too busy. They are still billing me for their incompetence

stacee c.  |  Overall Experience 
Rating:
5.0

Everyone that works here is great.

Thomas L.  |  Overall Experience 
No reviews have been submitted for this location.

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