Customer Reviews for U-Haul Moving & Storage of Elyria

Rating:

2.0

I got charged gas and brought gas back as is

Rating:

4.0

The 15 ft box truck was terrible. The inside was grimy, steering wheel was sticky. More significantly, the truck vibrated like it was going to come apart between 50-65 mph. It got so loud you could barely talk to the other person in the cab, it required yelling. As the majority of my driving was highway, this was very much a negative impact. Before I got 10 miles from the pick-up location, I called to see if I could trade it for another. The rep on the phone said there was only one other that was about to go out (there was an appointment for another customer to pick it up) and that it was also an old beat up truck. So I kept the beater I had. I was very inconvenienced, highly skeptical of the vehicle safety, and would definitely like a partial refund.

Rating:

5.0

Quick and easy drop off.

Rating:

5.0

Quick and easy drop off.

Rating:

3.0

I had to stop here twice which was my own fault, but both times I got the same customer service rep, and to say they were less than friendly is putting it nicely. Other than that I had no issues. I was pleasantly surprised by the price and efficiency of the vehicle itself. Would've rated everything 5 if it hadn't been for the rep.

Rating:

5.0

Casey was great! Friendly, knowledgeable, and efficient.

Rating:

3.0

No air-conditioning...miserable For some reason it used too much gas

Rating:

1.0

Hiring friendlier people would help. I only rent from here because it’s the closet. But the people are horrible

Rating:

4.0

There is a big white stain of some sort

Rating:

5.0

I use your surfaces on a monthly basis. I run a shelter help run the food bank and I gladly use your trucks.

Rating:

5.0

Nothing

Rating:

5.0

It was excellent

Rating:

5.0

Never moved into unit, so I can't honestly comment.

Rating:

2.0

I made reservations 1 1/2 months in advance and they there screwed up every reservation no I won’t recommend

Rating:

5.0

These ratings are based on the fact I didn't need the unit. I gave away the piano that I needed to store. My (no) answers are based on the fact I never went to the unit, so I can't answer whether or not it was ready and clean.

Rating:

5.0

They were awesome.. helped me with every question and made sure I was an happy customer 5 stars especially to the manager.. she went above and beyond for customer satisfaction!

Rating:

5.0

Everyone was helpful, could use a way to close out storage units online. If there is a way, then it needs to be more visible. I could not locate how to move out of storage unit online.

Rating:

1.0

I was charged an extra $31 and I got no explanation as to why and I got no receipt. I’m very upset with this and I probably won’t use U-Haul services ever again.

Rating:

3.0

Service was terribly slow. It took an hour to get a simple trailer that I had already reserved online and provided my driver's license online.

Rating:

1.0

Replace the staff.

Rating:

4.0

Make sure the system is working

Rating:

5.0

Clean and well maintained vehicle and facility.

Rating:

5.0

I use your facility on a regular basis. I do not hesitate to grab a small truck or van to use at our food pantry or clothing pantry. I also run a shelter so we move people in and out on a regular basis. I am very very impressed and grateful for everyone there

Rating:

5.0

I own a moving company and sometimes I need to rent a truck. I’ve been primarily using this uhaul location for 15 years. There isn’t one better in the area than this location. It’s ran very smooth and the staff is friendly

Rating:

4.0

Nothing to improve, your new employee, was wonderful. It is refreshing to have great customer service. She was very helpful, and happily answered all questions. Thanks for such a great experience. It helped the moving process, starting with and ending with the same smiling and helpful customer service person!

Rating:

5.0

Gentlemen checking the trailer in very personal Good job, young lady inside very helpful with my question about last minute truck rental recommendations for what to do. Great staff. Ron Schneider

Rating:

3.0

Rude staff, lazy staff. When returning the U-Haul staff was present but made me do the return even though the app was working. I’m not sure if it ever went through fully.

Rating:

5.0

The motorcycle trailer was missing one lock pin and chain on the back right side for the gate/ramp.

Rating:

1.0

When I pick the truck up it had a quarter of a tank of fuel when I returned it I had a full tank of fuel and I asked him about it has more fuel in it now than it did when I picked it up is there any chance to give me credit for the fuel that I gave to U-Haul they told me no and I would not get any credit for that I think it's sad that I put over $100 of fuel in the truck in returned it to U-Haul and they would not even give me credit for the fuel that I purchased for their vehicle then I demand that I get my fuel back because you are stealing from me that's not right U-Haul you know it you need to correct this problem

Rating:

3.0

Employee not smoking inside helping customers

Rating:

5.0

Overall quick and easy process to rent and return!!

Rating:

5.0

Everyone that I have dealt with has been friendly and helpful! The staff was always ready to whatever was needed. The gentleman that checked me out yesterday explained the process completely making it easier to finish the process!

Rating:

4.0

The gas gauge did not read properly and I inform the location about it. I ended up putting around $70 dollars into the tank. I was only supposed to put it a little past half a tank but the gauge was not reading correctly when I originally filled it with $41 dollars. I should have only put $20 because I didn’t not drive as much. Am I able to be compensated for that? Also the side mirror would move after ever bump.

Rating:

3.0

I had a good experience, besides 1. almost being charged for a truck that was already cleaned out because apparently they had to “mop it” when I followed all instructions for clean out, was swept, emptied. 2. Was almost charged for the gas when i had filled it up to exactly where it was when i picked it up. Both of these were going to be charged until i had mentioned my concern to the employee, AFTER she had already done the inspection-and it was taken off. To be honest i felt like i was being ripped off in the moment and was highly unsatisfied with the employees lack of attention and potentially charging people money for things that they shouldn't be. I had also been charged $55 previous to me even having my inspection BEFORE dropping the truck off.

Rating:

1.0

Rude rude

Rating:

2.0

Rude sales person...

Rating:

3.0

The truck smelled so bad it was almost returned

Rating:

5.0

Serena helped me through the rental process and my experience with her and U-Haul was like renting from a friend. Thank you kindly.

Rating:

3.0

Too expensive. 10' truck for 2.5 hrs $100.

Rating:

5.0

Staff was very polite and helpful! The storage and check in process was simple and quick.

Rating:

4.0

put new straps on the trailer for strapping down tires. The ones on the trailer are frazzled.

Rating:

5.0

Kristan always helps me feel welcome and is ready to serve me and my needs

Rating:

5.0

Kirsten is great she makes sure I am well taken care of

Rating:

3.0

Easy way of handle paying for the truck and not being treated dum when you are done

Rating:

3.0

Make sure that the unit is clean before the next customer uses it. The truck I rented had a muddy floor with only 1/4 (quarter) of gas. I had to use 3 buckets of soap and water to clean it out at my house

Rating:

2.0

This is first time had such a problem getting my truck. Waited outside for truck 20 mins! It was "buried" in snow in back of office!!? We didn't have that much snow and there were other trucks up front just like mine ready to go!? Why assign me one and not have it ready? I had come in early to be on time, and was late to start and Meer people I Paid to help me move cause no one knew I needed my truck then it's buried! Then I was running late to bring truck back @4p.m and needed an hour, till 5p.m, and was charged almost $70 for an hour!! And lady on phone acted like I was asking for a day! She was soooo nasty. I had such a stressful day from being because of delay getting truck then treated like shit at the end by your company again!! I did later that evening grt my $70 but why so nasty?? And why take so much money to start from for an hour?? OMG it was a nightmare with this! The only people I can say were great was new girl signing me in! It was ALL down hill from there! Worst experience there in the almost 20 years been coming to this location!!

Rating:

4.0

Truck seemed to have sloppy steering but was fine otherwise

Rating:

1.0

Very. Very upset with the equipment we used to move to Florida truck was never shifting right tires on trailer horrible!!!

Rating:

5.0

Desk staff was very professional and helpful.

Rating:

1.0

Drove 25 miles and got charged $27.00 for gas!!! Rented small box van, that means it would have got about 3 miles to a gallon, amazing the check in computer was broke when we checked in. Not at all happy I also put in 2.5 gallons before I took it back just to make sure and still got cheated, want my $27.00 back!!!! Rented here several times and never had a problem.

Rating:

2.0

Everything was good until return, then attitudes started I dropped a trailer and I had to wait around for them to check it in because I had to be present all other locations I used I would be able to go in and just drop the trailer notify and leave the lugs in the trailer were loose and showed signs of streaking halfway through my trip, possible hub seal leak, very dangrous if it was

Rating:

3.0

RUDE, OBNOXIOUS,, ROTTEN INTERACTION W/PEOPLE. USELESS, I DONT THINK THAT YOU COULD HAVE HAD A UNFRIENDILER GROUP AROUND; I SHOULD HAVE LISTENED TO THE FELLOW INFRONT OF ME THE FIND ANOTHER LOCATION! CLEARLY THES WOMEN HATE THERE JOBS. I HAVE USED NUMERIOUS U-HAULS AND NEVER BEEN TREATED LIKE THIS.

Rating:

5.0

Nice clean place

Rating:

3.0

No one was at the desk when I came in to pick up the truck. It took almost 10 minutes.

Rating:

1.0

Have an employee that wants to work in customer and is people friendly. She had a very poor attitude like she didnt like her job. She complained when i asked her a question about the size inside a van. Her response "I love how people just assume we know these things" while rudely handing me a brochure. I replied "I didn't assume anything, all I did was ask you a question". The other staff seemed pleasant but who knows. Maybe all of the staff have that attitude. And she stopped handling one customer so she could pay out another employee cash.

Rating:

5.0

Everyone was kind a professional

Rating:

5.0

Everything was great and the workers we're all very kind and professional!

Rating:

5.0

Casey did an amazing job

Rating:

5.0

Kiersten, the customer service Front desk cashier employee was Absolutely amazing and so was Austin. Both of those are assets to your company. Because of their efficiency and knowledge and helping hand I will recommend and return. If need be thank you to you both you made my experience. Great.. the only downfall was the snow and weather. It was horrible.

Rating:

2.0

other locker got flooded and I was not notified and lost upwards of $10000 in clothes and tools and important papers.

Rating:

1.0

Had a few problems with the staff in the beginning and in the end was given 24hrs to remove belongings from 3large units was impossible was paid up and not allowed any more time my furniture and desks r still there

Rating:

1.0

As long as you continue to employ the current manager, I’ll never recommend anyone to use her facility. Her staff was great. She was the complete opposite and was the cause of the problems.

Rating:

5.0

Serena had a smile & was very helpful. Thank you again Serena.

Rating:

1.0

It was the worst experience I will not recommend or ever go back the staff were very rude and the general manager Serena Barth pretty much called me a liar very unprofessional.

Rating:

1.0

We reserved a climate controlled storage unit. When we got there there was a long line that took 30 minutes to get through. Once we were being waited on we were told the unit we reserved was not available and that we could get non climate controlled or go to another facility. Staff was unprofessional, griping, and antagonistic. Their knowledge about their own processes and computer systems was severely lacking. Gate access to the storage area was not working, even after getting two access cards activated. What should have been a 20 minute visit turned into an hour+ headache of an ordeal.

Rating:

4.0

Roofing for 1506 water damage to items in storage

Rating:

3.0

My unit leaked rain water three times. Some of my items were damaged

Rating:

1.0

The unit they gave me was dirty and the ceiling was ripped and coming down, all fiberglass exposed, they put a few pieces of red tape on it and said it was fixed. The people there were very unorganized, and had no idea what was going on or what they were doing. Never rent there again. I left and went somewhere else.

Rating:

1.0

I came to U-Haul because of the convenience being less than 5 miles away. I have never rented a storage unit before this is my first time. I had a flood in my house and lost almost everything. The little bit of belongings that I could salvage I wanted to store safely. I went into U-Haul in Lorain and rented a truck and storage unit. I will never use U-Haul again or refer anyone to them. The office staff was so unhelpful and rude if I wasn’t so desperate I would have left and went somewhere else. When renting a storage unit for the first time I had no idea how it worked. The office staff didn’t explain how it worked or even what to do. One guy at the desk could not complete my transaction because he didn’t have a cash drawer so I thought he was getting another employee to help me as other customers were coming in and getting waited on I’m just standing there. So I finally asked the guy at the desk why I wasn’t getting any assistance and he said well you have to get in another line. I have never been there before I didn’t know I had to go to another line. I just lost all my belongings to a flood I’m completely heartbroken at what is going on in my life and just needing a storage unit for a while until I get my house back in order. I’m sorry I’m sure this comment won’t help anyone and probably no one will even read it so I’m probably just wasting my time.

Rating:

5.0

Thanks for having me and my things if need I a place again will come back have a blessed day and God bless

Rating:

5.0

I've had the best customer service from this facility. I have three total storage units, unfortunately two with other providers closer to my home. I initially went with the other company, due to storage availability and location. However, I'm definitely consolidating, and switching to Uhaul. Solely based on the service that I received from this location.

Rating:

1.0

Staff was soo rude and not helpful at all !!! Storage unit was fine but the office staff was horrible. No thanks I’ll go elsewhere.

Rating:

4.0

Need lights inside the units. So you can see your stuff inside the unit. It's to dark inside. The hallways are well lit within side the area.

Rating:

3.0

G.M there was not very helpful to employee that helped me.The employee actually worked in the garage and was working up front at the desks. He helped me get a storage locker. The G.M there charged me 11.95 plus tax for a lock which I didn’t notice until next day.2 big signs there show locks regularly 11.95 for 9.95 went back for the difference and she made all kinds of reasons that she charged 11.95 employee there tried to refund the difference but GM didn’t let her. I have the pictures of the two signs showing 9.95 saved

Rating:

5.0

Didn’t use it I was hoping to get some of the money back…I will be coming back though

Rating:

1.0

Note: Due to other problems at this location relating to truck rental, my move in date went from originally being scheduled for 02-11-23 to 02-12-23. The storage I reserved, had a rusted lock handle that look like it could give someone tetanus (the other storage units around were not rusted) and I had to ask them to assist because it would not open (one of the staff came out and oiled it. I didn't get his name but he had a major attitude during the whole process. The staff member named Asia never added the insurance coverage, as she reassured me should would, for the storage at the end of the billing process/check out process. She was courteous but did not follow through with these situations. I am extremely disgusted by the experience at the Elyria, Ohio location. Truly I am. I am considering if I can find a way to take my storage items somewhere else locally. As a customer I don't need to be made to feel as if I am bothering you on the job. Unbelievable.

Rating:

5.0

The unit was clean and when they found a problem they immediately called me and let me know and I thank them for that will diffenetly come again when I need storage

Rating:

5.0

My move was great the druck was the right size

Rating:

1.0

I didn't use the facility I canceled prior to going into it so I don't know what it looked like or how it was the representative in the office was very rude did not like her at all I found another place to store my things but thank you for the questionnaire but the woman that was there was not helpful very rude but thank you so much I couldn't even understand the number she put on my paper I still have the paper if you needed me to take a picture of it and she circled three different numbers and I asked what they were and she didn't even ask me there was a gentleman there that answered me because I couldn't even understand what she wrote in the Square with pencil or ink whatever she wrote with

Rating:

5.0

Very helpful and super friendly owner. Thank you for your help.

Rating:

5.0

Very nice and friendly service

Rating:

1.0

I have had a consistently horrible experience with U-Haul a s company and at this particular facility. When I billed wrong 3 months in a row and tried to address this concern inside with the staff, they did not try to help me or fix the problem in any way. I closed my storage rental and have now moved to Public Storage instead.

Rating:

5.0

Thank You for being there when I needed You. It was painless Thank You!

Rating:

4.0

I wish the unit didn't cost the amount that it does but hopefully I won't need it much longer. Other than the high price, it's been good.

Rating:

1.0

The worst customer service. My card never worked and it took an hour to find someone to fix it multiple times.

Rating:

4.0

I only had one issue on my end, and that was not checking out before leaving after my initial visit. That resulted in a denied access on my next visit, which I noticed after further inspection of the plethora of signs on the facility. Completely my fault. Only thing was, I wasn't immediately sure what the proper course of action was after that. I was able to head into the store / office, and was then granted a key card to swipe on the gate and exit keypad that I was informed about. But I am still am not sure what would be the proper course of action should that happen during hours where the office / store is closed. I was previously unaware of a key card being available, so it was a pleasant surprise. Otherwide my experience was very enjoyable and an happy with my unit.

Rating:

5.0

A one stop shop for moving needs.

Rating:

5.0

Very clean. Restrooms always clean and stocked. Well air conditioned.

Rating:

5.0

I had to cancel it but I can tell it’s just what anyone would need

Rating:

1.0

As I moved out, my unit was perfectly clean, yet you still need to charge me for a "cleaning fee". Even though we all know that you don't actually clean it at all. Stupid stuff like this is the reason why I will pick a different company the next time I need storage. Absolutely pathetic.

Rating:

1.0

The female manager screwed up and double booked the same truck and tried to put the blame on me - so she lied and said I brought my truck back on a half a tank of gas. She also tried charging me for two days when I didn’t even have the truck 13 hours. I called corporate and they continually apologized for their employees behavior. Fore, she didn’t expect me to have documented evidence of paying for gas and a full tank. She also said I went X amount of miles, but if she had put thought into her lies she would had realized the math to miles and gas didn’t add up. I have proof that every single thing she said was a lie. And I hope to god someone high-up sees this post and investigates into her because she should so not be a manager. She’s going to get Uhaul a lawsuit filed against them … the way she does customers.

Rating:

1.0

Uhaul did not express to me that my storage reservation is only good if the unit they have is actually available. When I arrived yesterday for my reserved 10x10x8 storage room with an established move in date, I was told that the unit I had reserved was not available. The only one I could get was 10x5x8. Which is roughly half the room I was expecting. We were lucky enough to puzzle piece everything together to get it all to fit, but as a company you shouldn’t rug pull your customers like that. Just makes me never want to go through uhaul again.

Rating:

2.0

Upon cleaning out my unit I was disappointed to see water damage to a few of my items including damp couch and love seat , also water in my child’s toys . There is significant water damage to the ceiling of the unit … I have put in a claim request as told by Uhaul website and have heard nothing .

Rating:

5.0

The staff was very nice!

Rating:

4.0

I will be using thisvstorage for a few months or more. I believe it will be excellent.

Rating:

3.0

It was the closing out of the storage level of customer service received from Serena and to think she’s management.

Rating:

5.0

No

Rating:

3.0

The storage bin was supposed to be cleaned but wasnt and no lock was present. Had to go back to the office for a lock.

Rating:

2.0

First it took them two hours to my access right when I first rented, then they put a lock on unit when I was paid up on time, two months after I rented the unit, then when I was going to get my stuff out of storage, they ended cutting my lock off and was told my the maintenance man not to tell me what he did.

Rating:

5.0

For the 10 months I used U-haul, never had an issue and would recommend to anyone to use

Rating:

3.0

La maquina para entrar no abria

Rating:

5.0

Great

Rating:

5.0

The staff is very friendly, professional,understanding and helpful . Keep up the Great Job!!

Rating:

3.0

Only average due to the issue the very next day where none of my information or business from the 15th saved and the access issue now resolved. Thanks looking forward to better moments above average.

Rating:

1.0

No one knows what they are doing here! Multiple mistakes! Manager called me an a**hole . Rated very low on multiple sites. Get a new manager

Rating:

5.0

Very nice, courteous, helpful staff

Rating:

1.0

I reserved my storage unit online only to find out that the size I reserved was not actually available. I then had to get 2 storage units instead of one and the price was double what I was originally quoted. I was assured by the manager that she would get the price adjusted. I waited for 2 months and my calls were ignored by the manager. At one point I was denied access due to late payment aft we r being instructed not to pay until the price was corrected. In the end I was still charges over 100 dollars more than I was originally quoted. I would recommend never using Uhaul storage.

Rating:

4.0

Overall experience very good. Perhaps having more counter staff would reduce the wait time for service. Would also help with answering the phone quicker. Counter staff very helpful and kind.

Rating:

1.0

Staff is rude

Rating:

5.0

Everyone is so friendly and helpful. We moved to a larger unit which is great. Signed up for automatic payment too.

Rating:

1.0

I had difficulties from customer service trying to rent a storage I showed my ID and they were not wrote me the unit because of my son old money which had nothing to do with me it was a total nightmare as far as the facility the employees try to do everything they could I had a problem with customer service thank you and I thought they was taking the payment out of my account automatically so I was a few days lateThey ended up sending my mother the bill which I don’t know how they got her address she had nothing to do with it it was very embarrassing I really was upset about that

Rating:

3.0

1. Cannot contact the facility directly. Have to go through a long general U-Haul phone response center. 2. Did not know about a required U-Haul lock. We were not told of this requirement at check in. Received a call requesting a change 1 week after we checked in and had left the area.

Rating:

5.0

We got a bigger unit with no hassle and have till the end of month to clean out other one. Everyone in office was great and answered all our questions. Great place and great people.

Rating:

5.0

Great staff! Tyler very helpful, friendly, and professional. Have returned equipment, yard guys same way!

Rating:

5.0

Everything was as it was stated to be. I also had pleasant experiences with the employees. All around a great facility.

Rating:

5.0

Friendly professional staff at check-in. Storage unit spotless.

Rating:

3.0

My comparison is to another company that I store. Their prices are a bit better.

Rating:

5.0

Tyler was very helpful and my experience was flawless.

Rating:

5.0

there was a line, but they got through it pretty quickly:)

Rating:

4.0

Everyone is great and friendly. They just need to learn to pick up the phone.

Rating:

3.0

I still haven't received my card to gain access to unit?

Rating:

5.0

The staff was great I love how happy and Knowledgeable the staff is. They always work hard to get customers in and out the store happy and fast. They also make sure customers have everything they may need to move there things safely and have right truck and equipment needed to do task.

Rating:

5.0

I mean, there wasn't lighting but it was outdoors so that's to be expected. I was using a free 30-day unit due to coronavirus displacement, so I'm mostly very grateful that it was quick and easy to set up the unit.

Rating:

5.0

Hannah and Brian were a great help! They were very friendly even when the store was full of people. It was service with a smile. I enjoy doing business with this store and I will do business for many more years to come at this store. Thanks, Elyria U-Haul Moving and Storage staff!

Rating:

5.0

I would like to thank Uhaul for helping my move be less stressful. The size of the truck was perfect. The storage unit was conveniently located and accessible

Rating:

5.0

Great communication and definitely helped me.

Rating:

4.0

Great customer service

Rating:

5.0

I love Uhaul although the price is high they are reliable.

Rating:

5.0

Very good device

Rating:

5.0

I had temperature controls in and outside unit both were kept up clean everything always working. The staff was wonderful they work together and her always polite kind and courteous

Rating:

5.0

The equipment and customer service was excellent. Thank you.

Rating:

5.0

Thank you to the staff at the elyria/lorain business. I am sure I will use your services in the future. TSB

Rating:

5.0

The service and care of my storage were simply excellent!

Rating:

5.0

Hannah was incredibly helpful and salvaged a possibly explosive situation because U-Haul made statements over the phone that were false.

Rating:

5.0

Best U-Haul around. All the staff is great to work with and very friendly.

Rating:

5.0

Enjoyed access to your facility. Move out was because housing became available to us but if anyone I know needs a storage facility I would recommend your facility. Thank you for a pleasant experience!

Rating:

5.0

No amount of words can express the professionalism and excellent customer service at this U-Haul location in Elyria. Definitely I will recommend and give them a 10 Star rating.

Rating:

5.0

The store manager is super nice and helpful .

Rating:

5.0

The staff at the Elyria U-Haul are excellent I mean there’s no words to describe how professional they are except that they are awesome. Especially Hannah she went above and beyond helping me out.

Rating:

5.0

Wonderful service, friendly employees. I will recommend this facility to everyone.

Rating:

3.0

Overall it was a good experience

Rating:

5.0

The staff was friendly and professional.

Rating:

5.0

everything was great, customer service wonderful this location should be recognized for there hard work & willingness to address any problems. This location was a great experience for my family & I.

Rating:

5.0

You guys did great! Thank you!

Rating:

5.0

Brian did a great job handling all of our needs. He really assisted us in being in limbo between selling one home and purchasing another. THANKS BRIAN! You made this situation bearable.

Rating:

5.0

Brian was extremely helpful and understanding. We have used their services in the past and when needed we’ll utilize them again. PCB

Rating:

5.0

Courteous, professional and efficient staff. Obtaining the storage unit and dropping off the trailer.

Rating:

2.0

na

Rating:

5.0

I'll be a return customer if I need your services again.

Rating:

3.0

I was told that the truck I rented was on a full tank of gas,, upon leaving I realized it wasn't! I felt like I was being scammed to fill the truck up before returning it. I rented the truck for 19.99

Rating:

4.0

THANK YOU

Rating:

2.0

Not enough carts. Could not move my things because the cart was being used. Other patron was kind enough to share the use by taking “turns”.

Rating:

5.0

I was extremely pleased with my entire U-Haul experience. Kudos to all of you!

Rating:

3.0

Just average service.

Rating:

5.0

Very friendly staff and went out their way to make sure you were happy and accommodated to every of your needs and quick service!

Rating:

5.0

Easy to get in and out of.

Rating:

5.0

Good location, clean storage rooms.

Rating:

5.0

Very satisfied

Rating:

5.0

Everyone was professional and well organized. My entire experience with U-Haul was smooth and I'll definitely utilize your company's transport rental services again.

Rating:

5.0

We rented one of the large indoor climate controlled units. The facility was easily accessible 24 hrs a day and was also well kept and clean.

Rating:

5.0

Very busy

Rating:

1.0

I have filed a claim against U-haul (NOT YOUR FACILITY). Upon delivery, I opened the door and 1/4 of my belongings fell out and 1/2 of contents destroyed or severely scraped down to metal............

Rating:

5.0

Very safe and convenient location. Couldn't have asked for anything better.

Rating:

5.0

Safe, secure and convenient storage.

Rating:

5.0

Nice Place