Customer Reviews for U-Haul Moving & Storage of De Pere

2,691 reviews

1180 Mid Valley Dr   De Pere, WI 54115

(920) 278-4025

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(920) 278-4025

1180 Mid Valley Dr
De Pere, WI 54115

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent Service and quality of equipment as always Thank you!

DAN KOSKI 
Rating:
5.0

Great customer service/ attentive and answered our questions easily. Walked in and was able to get the equipment we needed.

sean gibbons 
Rating:
4.0

Prices became too high

Karla Weymier  |  Overall Experience 
Rating:
1.0

The guy that checked me out charged me for cleaning out the back of the truck. It snowed the day before and I didn’t have a hose to wash out the little bit of dirt in the back from normal snow foot traffic. I rent a truck multiple times a year because travel for work. He also tried to tell me it had to be full but the guy I rented it said a half a tank. Terrible service and blamed it on his manager for “being a dick”. I will never use u-haul again. I put 20 or less miles on the truck.

Shaun Besson 
Rating:
5.0

I was very impressed with the entire U-Box experience. The staff at both the De Pere and Savanna locations were friendly and professional. It could not have gone more smoothly. Thanks!

brad schmidt 
Rating:
5.0

Customer did not leave a comment.

Kimberly Gierach 
Rating:
5.0

Keep up the great work

CHRISTOPHER ZASADA 
Rating:
5.0

Customer did not leave a comment.

MICHAEL CHRISTENSEN  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Debra Ellison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marsha Kosmal-Orr  |  Overall Experience 
Rating:
5.0

Professional experience and rate

DAN KOSKI 
Rating:
5.0

Customer did not leave a comment.

Ken josefsen 
Rating:
5.0

The employees very all very friendly.

Chad Gilson 
Rating:
5.0

She was super nice!

Crystal Gilmet 
Rating:
5.0

I have stored things from moving out of my place. Two years and never had a problem. People there very curious towards this old gal. I would recommend them to anyone. Thank you uhaul.

marylee tielens  |  Overall Experience 
Rating:
4.0

Service was great. Explained the process and how he may have to add a part for the wiring. But he should me the part and got my approval before installing it. I was impressed by installation manager from my first contact with this location. ( phone call to set appointment) unlike the 1st place I called. Very delighted in the the quality of work and service I received. Thank you.

Greg Lubinski 
Rating:
5.0

When I first contacted Uhaul I was told the cost for my 2 tiny Uhaul boxes would be just over $3,000. When it came time to pay the bill it was over $7,000! I was not expecting this and was very saddened to have to pay so much for 2 very tiny boxes. This really hurt me financially!

Marchia Ricker 
Rating:
5.0

Customer did not leave a comment.

Germaine Nunn 
Rating:
5.0

Keep doing what you are doing, it spot on!

Mike Harrison 
Rating:
5.0

Customer did not leave a comment.

Jesse Joswick 
Rating:
4.0

We had reserved a 5 x 10‘ U-Haul for pick up on the east side of Green Bay for over a week before we needed it. The day before our pick up we were told Green Bay East no longer had the U-Haul size we had reserved. We had to drive an extra 10 to 15 miles to another location to pick up the U-Haul size we had reserved. Since we were coming from Kewanee, this was an added inconvenient and time-consuming situation, which took away from our loading time at home.

Phyllis Worth 
Rating:
5.0

Professional, informative, concise, easy to understand.

Horace Deyampert 
Rating:
2.0

Customer service was very poor I was not given any I return instructions at all and it cost me a lot more then I planned to pay

Jordyn Lamers 
Rating:
5.0

I rented 2 storage units with you guys over the course of the last few yrs. Anytime I needed help Nick was always there to help me and even guide me with a temporary solution to a problem. He made my experience there a great one and spent a good amount of time assisting me and never once did he make me feel like I was a bother, which is different than my experiences with other Uhauls near my home. He was knowledgeable and patient and always made me feel like I could go to him for help/questions I had. He is what made my experience a good one. He’s extremely kind and easy to talk to. I would rent again from this location if I was closer solely on the fact that he had top notch customer service and he never made me feel dumb when I didn’t understand something. I hope to rent from you guys if I move up to Greenbay but for now I had a great experience with you guys. Thank you.

Lucero Sanchez  |  Overall Experience 
Rating:
1.0

They don't verify the mileage and gas level while returning, and they charge you more without your consent.

Bill Ying 
Rating:
5.0

Customer did not leave a comment.

JOhn pasanen 
Rating:
5.0

Customer did not leave a comment.

DAVID ROCK 
Rating:
5.0

Customer did not leave a comment.

Phyllis Sprader 
Rating:
4.0

Customer did not leave a comment.

bradley heyrman 
Rating:
5.0

Customer did not leave a comment.

cindy pagel  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

robert seroogy 
Rating:
5.0

Customer did not leave a comment.

STEVE BITTORF 
Rating:
5.0

Great customer service, quick and easy communication and transactions! Thank you so much!

Robert Godersky 
Rating:
5.0

Customer did not leave a comment.

steve rabe 
Rating:
5.0

Customer did not leave a comment.

Bridgit Martin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Barman 
Rating:
5.0

Customer did not leave a comment.

Angela Brey 
Rating:
5.0

Customer did not leave a comment.

Terry Erieau  |  Overall Experience 
Rating:
5.0

The DePere location is the best on the area. Everyone is friendly and they really help you.

Debra VandeVoort 
Rating:
5.0

Customer did not leave a comment.

samuel sobiesczyk 
Rating:
5.0

My experience with U-Haul was wonderful. The van was ready and the checking out process was easy. Spencer was professional with the process all the way. Likewise checking the van back in was perfect. Thank you U-Haul!

Mallory Patton 
Rating:
5.0

Customer did not leave a comment.

Rebecca Davies  |  First Impressions 
Rating:
5.0

I had itemized my belongings in each container on the app and saved it but a few days later it was erased. The app while convenient had too many glitches.

TARA ZEUSKE 
Rating:
5.0

Very please with the whole transaction I would rent equipment from this store also easy in easy out next to highway love it.

SHAWN HALE 
Rating:
5.0

Super easy and convenient. Will definitely use again.

Jason Bartanen  |  Overall Experience 
Rating:
5.0

Very helpful, pleasant and professional! Don't believe it could be improved.

Brian Rood 
Rating:
5.0

Exactly what I needed at a fair price.

todd daanen 
Rating:
5.0

This is the most well-managed and well-maintained U-Haul location I have ever experienced. Most importantly, the staff is professional, efficient and personable.

Thomas Svetnicka 
Rating:
3.0

Very disappointed what i was charged for rental on a van for two hrs.

Nancy Diny 
Rating:
5.0

Customer did not leave a comment.

Jacob Harkins 
Rating:
5.0

It was the easiest and smoothest experience I've ever had renting a storage and the employee I dealt with was wonderful and she was very helpful!

Debra Ellison  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Cheryl Wilson  |  Overall Experience 
Rating:
5.0

The whole process was easy and efficient. We were kept informed of everything along the way. Liz at the DePere office and Samantha who delivered our pod were so kind and friendly. I would definitely recommend this service to anybody I know that needed it.

Alan Frey 
Rating:
5.0

Great place great employees

Luis Rodriguez 
Rating:
5.0

Process was easy. Very satisfied.

John Tillman 
Rating:
4.0

Customer did not leave a comment.

Katie Simons  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jermery Verheyen  |  Overall Experience 
Rating:
5.0

When I rent a truck its last minute when I come in to get one staff has me in and out in minutes. I appreciate that,

Patrick harrell 
Rating:
1.0

I will never use uhaul again hi

David Sorrels  |  First Impressions 
Rating:
5.0

A1 service would recommend to anyone who is interested in storing their property

Anthony Lee  |  Overall Experience 
Rating:
5.0

All 3 employees were friendly and helpful

bruce heimerl  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Benjamen Hady 
Rating:
5.0

Customer did not leave a comment.

Cheryl Vertz 
Rating:
5.0

For some reason the scheduling I input via the website was not received by the specific shop. However, this issue did not cause any issues and was resolved with a phone call.

Jonathan Elmer 
Rating:
5.0

Fast and friendly service!

Kevin Hazaert 
Rating:
5.0

Customer did not leave a comment.

Carrie Moore  |  Overall Experience 
Rating:
5.0

Great value, Friendly efficient staff.

Dean Delsart 
Rating:
4.0

People are very friendly

Kaydee Bohl 
Rating:
5.0

Just moved my stuff out because I have room at home to store it now.

Thomas Valdez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nate Wisneski 
Rating:
5.0

Our experience was great and the manager there on 1/25 and 1/25 is super nice and helpful.

steve dudkiewicz  |  Overall Experience 
Rating:
5.0

Everyone was very friendly and helpful

BARBARA JACKSON 
Rating:
5.0

Service rep was so helpful!!

Shannon Wiegman 
Rating:
5.0

No complaints. I stored our entire household for 2 years.

Christine Mueller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Whitley Wasielewski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Constance Morgan   |  First Impressions 
Rating:
5.0

Very satisfied.

Mark Freeman 
Rating:
5.0

Customer did not leave a comment.

Natasha Candy 
Rating:
5.0

Customer did not leave a comment.

Dane Wudel 
Rating:
5.0

I am very happy with the service I've received from U-Haul both present and in the past. Renting a storage room was easy and as always Cassie gave supreme customer service throughout the process. I would recommend U-Haul to anyone for their moving and supply needs and storage!

Mallory Patton  |  First Impressions 
Rating:
5.0

Spencer did an awesome job

Peter Baeten 
Rating:
5.0

Good experience. No suggestions.

George Skenandore 
Rating:
4.0

The truck smelled so bad of cigarette smoke, we had to drive with windows open

Dawn Baneck 
Rating:
5.0

Customer did not leave a comment.

TODD DUPONT 
Rating:
5.0

Spencer & Cassie Are Very Nice! Very Professional

DAISY LESTER  |  First Impressions 
Rating:
5.0

Very friendly people

Stan Grochowski  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Rock 
Rating:
5.0

Customer did not leave a comment.

Teresa Warner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amber Bowers  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Lashanda Ware  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Linda Gossens 
Rating:
5.0

Customer did not leave a comment.

Alexis Cubito 
Rating:
5.0

Very helpful and affordable a

MATTHEW TRAVER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adrian Neils 
Rating:
4.0

Customer did not leave a comment.

Susan Duda 
Rating:
5.0

U-Haul storage will be the service we choose for all our future needs. They provide excellent products and excellent service.

MICHAEL CARRIVEAU  |  Overall Experience 
Rating:
5.0

Overall satisfied with unit. Unit was reasonably priced. Simply closed account due to downsizing items

Alex Wotachek  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adrian Neils  |  First Impressions 
Rating:
5.0

N/A

Adrian Neils 
Rating:
4.0

Customer did not leave a comment.

Karmen Schroeder 
Rating:
5.0

Customer did not leave a comment.

Kyle Wiseman 
Rating:
5.0

Customer did not leave a comment.

LEE JENSEN 
Rating:
5.0

Customer did not leave a comment.

Jim Swanson 
Rating:
5.0

Great personal. Knowledgeable and kind.

Patricia Erickson 
Rating:
5.0

The person that helped me was super helpful, friendly and efficient.

BRUCE MULLER 
Rating:
5.0

Customer did not leave a comment.

GAVEN BERHELST 
Rating:
5.0

Customer did not leave a comment.

Marcia Lilley 
Rating:
5.0

Well lit, safe and clean. Easy to get things in and out. I would highly recommend this facility. Thank you.

Catherine Grace  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff Georgeson 
Rating:
1.0

I used the trailer for 800 miles. The running lights did not work and should have been flagged.

CURT COENEN 
Rating:
5.0

Very happy with my entire U Haul experience.

Carol Kvaley 
Rating:
5.0

Customer did not leave a comment.

Wai Yan Oo 
Rating:
5.0

Customer did not leave a comment.

Matthew White  |  Overall Experience 
Rating:
5.0

Very clean and staff was helpful to all my needs.

dexter mcnabb  |  Overall Experience 
Rating:
5.0

Your employees were excellent.

Terry Erieau 
Rating:
4.0

Personnel at drop off agreed to revise location, sympathetic to increased costs from vehicle change. Acknowledged vehicle issue of gas mileage and ABS light on for 150 miles.

Donald Wengerter 
Rating:
5.0

Very nice! Highly recommended!

Melanie Tenor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Diehl 
Rating:
5.0

Customer did not leave a comment.

Riki Charney 
Rating:
5.0

Very accommodating glad I chose them

thomas oleary  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Angelica pfitzinger 
Rating:
5.0

Take the speed will kill sticker off the speedometer it covers up from 50 to 80 mph and I found myself just guessing where it was on the speedometer

Patrick harrell 
Rating:
4.0

The 2 keypad entry system is a little bit of a pain, especially when you have multiple loads to take in/out.

scott grathen  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rosanne Herzog 
Rating:
5.0

Customer did not leave a comment.

Jason Baierl 
Rating:
5.0

Customer did not leave a comment.

Dawn White  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Duffy 
Rating:
5.0

Customer did not leave a comment.

JENNIFER WERY  |  Overall Experience 
Rating:
5.0

Truck needs to get some new shocks n the transmission makes a loud whining noise

Scott Wenzel 
Rating:
5.0

Customer did not leave a comment.

Kimberly Gierach  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Driessen 
Rating:
5.0

Customer did not leave a comment.

Ronald Levknecht 
Rating:
5.0

Very friendly and helpful

Paul Sussy 
Rating:
4.0

Very clean store with a friendly professional staff. No hassle fast check in and check out services! Asked for an email receipt. Never received one.☹️

Rayne Smith 
Rating:
5.0

Excellent service!!!

Tim Marsh 
Rating:
5.0

Customer did not leave a comment.

Shelley Govek  |  Overall Experience 
Rating:
5.0

Your staff was very helpful. The only thing was we were transferred to the wrong “area” twice due to volume of calls, so it led to confusion and duplication of effort/repeating information. Not a huge issue, but Inwould have rather stayed on hold. Overall a great experience.

Steve Stout 
Rating:
4.0

Customer did not leave a comment.

Alyce Ott  |  First Impressions 
Rating:
5.0

Very friendly and helpful

Kimberly Gierach 
Rating:
5.0

Customer did not leave a comment.

Gary Lane 
Rating:
5.0

Customer did not leave a comment.

Jason Werth 
Rating:
5.0

Parker was helpful and answered all my questions.

John McCormick 
Rating:
5.0

Awesome customer service. Loved the facility will definitely be bk

Patti Cohen 
Rating:
5.0

Customer did not leave a comment.

Alan Jacobs  |  Overall Experience 
Rating:
5.0

1) Have "One Way 5 X 8" trailers available. 2) Cassie (?) went above and beyond to help us when the "One Way 6 X 12" was giving us trouble and understanding when we resolved the problem and made it to our destination without further issues. The bumpy roadway seemed to be the issue between on 29 west between VV in Brown County and Bondual in Shawano County, and again in Clark County where the 29 East Bound Pavement had been replaced this summer but our 29 West Bound was not touched. This is what we get when the State Legislature does not fund road repairs in order to cut taxes so they get reelected.

DAVID GIBSON 
Rating:
5.0

Everyone was very friendly and helpful. I would recommend UHaul to all family and friends. Thank you for your excellent service!

Kathy Salm 
Rating:
5.0

Cassie and her staff were professional and knowledgeable. This was my first-time renting storage units, so I had numerous questions. She guided me through the process with knowledge, kindness and professionalism.

Barbara ONeill  |  First Impressions 
Rating:
5.0

Quick and easy signup. Very clean and friendly staff.

Erin Dypvik  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brent Schumacher  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Teresa Warner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tessa Dewane  |  Online Move In 
Rating:
5.0

I wish the price you rent at would be grandfathered when there are price increases. I was able to find a cheaper option due to your price increases. So now you are losing out on my revenue due to greed. Other than that, everything was excellent.

Marcus Kuptz  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ashley Williams  |  Overall Experience 
Rating:
5.0

I’ve had the BEST experience at U-Haul in DePere. Every worker has been so helpful, friendly & caring!! The Manager is the BEST!! They’ve always helped me with whatever I need!

Ashley Horn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Devin Atteln  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carlos Playa-Casiano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alan Jacobs  |  Online Move In 
Rating:
5.0

Good, clean, dry facility. Wish it was 24/7 access. When someone would set the alarm off (Seemed to happen occasionally) it was excessively loud.

JOHN KONICEK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane Houts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nancy llamas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bryan mecomber  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather Detrie  |  Overall Experience 
Rating:
4.0

Was told to email, call, or text about being able to come grab my belongings and haven’t heard back. I showed up to try and talk in person and was 11 minutes past when the office closed but used the last of the gas in my truck just to try and make it there only to be told to come back the next day and ended up running out of gas on the way home. Without my belongings…

Kyanna Debakker  |  Overall Experience 
Rating:
1.0

They steal

Renida Scott  |  Overall Experience 
Rating:
5.0

Our other daughter needed a storage unit and because of our positive experience previously, we rented one for her, as well.

MICHAEL CARRIVEAU  |  First Impressions 
Rating:
2.0

Two stars because u-haul has become greedy I move out of a unit 24 days before rent is due again and get no refund. Moved out of the 2nd unit I had two full weeks before rent was due again and no refund as well. With rent being 204 a month for both units well someone’s pockets being lined pretty thick and I’m going to bet it’s not the workers behind the counter

Brook aspenson  |  Overall Experience 
Rating:
5.0

Could not have gone better. The App is great. Really appreciated having a lock in the unit. Appreciated the super clean restroom

Jeffrey Ketcham  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tim Birnbaum  |  Overall Experience 
Rating:
5.0

We received very good service. Thank you!

Jeffrey Erickson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristin Schlorf  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lee Ann Ness  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia Vengrowsky  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra Schumacher  |  Overall Experience 
Rating:
5.0

Really appreciated the staff and the facility was really well maintained!

Adam Jackson  |  Overall Experience 
Rating:
5.0

Fantastic experience! We will definitely rent here again if needed.

Christine Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Genette Zubrod  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charlene Burggraf  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

beth wegener  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paula Lownik  |  First Impressions 
Rating:
5.0

Very fast service..thank yall

Chrisptopher Doxtator  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mirta Jackson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ronnie Lo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Buss  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Douglas Peeples  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shannon Dempsey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara Simmons  |  Overall Experience 
Rating:
5.0

As these units were to be utilized by our daughter, security was a major concern for us. U-Haul storage facilities alleviated all our worries about those worries.

MICHAEL CARRIVEAU  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shequen Ridley  |  Overall Experience 
Rating:
2.0

Elevator broken and we were issued a 2 floor unit. Horrible experience.

Jesse Tellier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephen Nolan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY GORECKI  |  Overall Experience 
Rating:
5.0

Nothing but good experience and service.

Linda Paral  |  Overall Experience 
Rating:
5.0

It was very enjoyable working with your staff. Always friendly and polite.

Dave Bissing  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDWARD CLINE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jane Riutta  |  Overall Experience 
Rating:
5.0

The manager was helpful and friendly.

Vincente Valdez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

grant sarris  |  Overall Experience 
Rating:
5.0

Nick was able to help me locally after spending over 2 hours with customer (DIS)service for a simple question at corporate. Uhaul should eliminate the global support team and focus more resources on the local facilities that actually get the job done.

KEITH KAUFMANN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Desmond Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joe shovan  |  Overall Experience 
Rating:
5.0

Good customer service and facility was very clean.

Jimmy Hernandez  |  Online Move In 
Rating:
1.0

Staff was nice and helpful. However, the reservation we made online for our storage unit, and received confirmation, was NOT as advertised. Were told we did not have the unit we reserved but rather were on a waiting list. This after a long day of moving and a truck full of stuff. We were not pleased. Staff explained this happens often and is an issue with the online system. Horrible situation. They found us a unit half the size we reserved and we had to make do. All.our stuff did not fit and we had to bring it home where it doesn't fit. Will never rent storage from Uhaul in the future.

Jeffrey Landin  |  First Impressions 
Rating:
4.0

My experience was excellent, but a previous manager (?) Kayleigh was not good at returning email correspondence. I appreciate the facility, and the cleanliness and the convenience.

Paul Demske  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

coleen hinz  |  Overall Experience 
Rating:
5.0

Was a great place. Would recommend to anyone.

Zach Sheikh  |  Overall Experience 
Rating:
5.0

The manager is just a delight to work with. An excellent experience.

Virginia Lynch  |  Overall Experience 
Rating:
5.0

Highly recommend this facility. Cassie, the Manager, is great to work with.

Mary Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim Beckers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raymond Babiarz  |  Overall Experience 
Rating:
5.0

Great place Great service

Michael Kernan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth PeterSon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mandisa Martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Baeb  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Romaine Hyland  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jeremy nicholas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katherine Rivera Gonzalez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KRISTI COOLEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew Schoon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Hyska  |  Overall Experience 
Rating:
5.0

Everything was great. Thank you

Tim Carpenter  |  Overall Experience 
Rating:
5.0

Everyone has always been friendly and helpful

Tim Carpenter  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stacey Lester  |  Overall Experience 
Rating:
5.0

Always polite

Kyanna Debakker  |  First Impressions 
Rating:
5.0

Very helpful!

denise ryan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Peterson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

charlene Burggraf  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Crystal Bauer  |  Overall Experience 
Rating:
5.0

N/A

tameka davis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Catherine Grace  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Aalilah Pippin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hailee Murphy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacey Lester  |  First Impressions 
Rating:
5.0

Very helpful and pleasant to work with!

Charlotte Rake  |  First Impressions 
Rating:
1.0

You all suck. Horrible place

derrick odom  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Amber Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adrian Ramirez  |  Overall Experience 
Rating:
5.0

Cassie is wonderful she was such a great help in a stressful situation and very understanding

sara byrnes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tammy Bartley  |  Online Move In 
Rating:
5.0

Very nice. If they allowed canned foods to be stored I would've kept my unit. Always nice to have supplies on hand, but I don't want to break any rules

NIKOLAS GRAY  |  Overall Experience 
Rating:
5.0

The 1180 Mid Valley Drive U-Haul location is a business I 100% recommend!! The manager, Cassie, and all the staff are committed to top shelf customer service. Cassie and her staff were eagerly willing to help with my rental questions. Their efficiency helped get me going quickly. The entire storage facility is spotless and perfect working condition. I rented three vehicles and all were clean and working perfectly. I definitely recommend this well organized business. Thank you to Cassie and the entire staff!!

Wayne lajoie  |  Overall Experience 
Rating:
5.0

Clean

andre cooper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angie Chapman  |  Overall Experience 
Rating:
5.0

Staff is always great to work with.

Linda Paral  |  First Impressions 
Rating:
5.0

They were so helpful and understanding when I couldn't pay my bill on time. They helped me by giving me time to get it paid. Thank you to U-Haul and their friendly staff. I will never forget what you did for me and my family. Thank you.

Regina Eastman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tamra Ward  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacey Fralish  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bruce Hoffort  |  First Impressions 
Rating:
5.0

Every thing was excellent

steven vanden heuvel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dan Vande Velden  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

art bethe  |  Overall Experience 
Rating:
5.0

This is the BEST storage facility!! All staff are extremely helpful & accommodating!!!

Ashley Horn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lynette Nowak  |  Online Move In 
Rating:
5.0

100% recommend this U-Haul location. Excellent and willing service by all staff!!

Wayne lajoie  |  First Impressions 
Rating:
5.0

Worked great for my needs.

Tony Fletcher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

coleen hinz  |  First Impressions 
Rating:
5.0

Pretty decent for the most part

destiny chichocki  |  First Impressions 
Rating:
5.0

The Manager & Staff were so helpful & always extremely nice! I am so very grateful for them all. ❤

samantha vetter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jane Riutta  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra Anderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Diana Mendoza  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Taylor Paul  |  First Impressions 
Rating:
5.0

The staff was super nice and the building was very clean. I was impressed! The whole process was fast and easy. I would absolutely recommend this location.

Jennifer Stearns  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ben Vincent  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Rozmarenoski  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JONATHON CONSTABLE  |  Overall Experience 
Rating:
4.0

The U Haul facility was clean and very easy to go in and out of. The employees were very nice and always pleasant. We discontinued the use of our storage unit because the price went to $44.95 per month for a 5 x 10 ft upstairs unit. Just the previous October, the sign price was $29.95. But when my husband and I then requested a rental unit, the computer had the price at $39.95. We were annoyed at the inaccurate pricing signage. We went with it, but now feel that after only one year that it was too soon for another price hike. If costs don’t matter to you like they matter to us, U Haul is a very nice place to keep your things.

Wendy Kuhn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Hendricks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Holly Rupnow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VICTORIA TAYLOR  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John Hoag  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

judy reinhold  |  First Impressions 
Rating:
5.0

In addition to the above, a secure code to enter, sturdy carts provided for hauling, large elevators and temperatures controlled, you can feel confident your belongings are safe! Highly recommend this facility!

jan sellers  |  Overall Experience 
Rating:
5.0

Always a very positive experience. Knowledgeable, friendly, helpful staff. The only reason we left is for a much larger space. It was perfect for what we needed.

sandra ranck real estate  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

amy migel  |  Overall Experience 
Rating:
5.0

Did everything on line. Lock was in the unit. Clean and easy. Glad I chose u haul.

Stephen Steenport  |  Online Move In 
Rating:
5.0

Cassie is one of my new favorite people! She is so knowledgeable about what people need for their moves and can answer any question about the area. I don’t plan on moving again, but if I do I know who to trust.

Douglas Jolliff  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dan Vandevelden  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Karol Porterfield  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jessica Hendricks  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Christian Fortunato  |  First Impressions 
Rating:
3.0

Managers attitude was terrible . Did not like working with her at all . No people skills at all!

rodney owens  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mike swille  |  Overall Experience 
Rating:
5.0

With the rate increase and we were contemplating doing something different anyway so it helped make our decisio n !

Robert Radosevich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gail Davis  |  First Impressions 
Rating:
5.0

👍🏾🫡💪🏾

Johnny Crummie  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

austin martin  |  Overall Experience 
Rating:
5.0

Had my items stored for two years and had excellent service

Antonia Van Kampen  |  Overall Experience 
Rating:
5.0

Everything was above expectations. Clean and easy access along with helpful and friendly staff.

Anne Tremmel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francisco Rolan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eva Dixon  |  Overall Experience 
Rating:
5.0

Took video when first went to unit. There was scratches on door and in side unit.

Carissa Weigelt Hansen  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

keith VanHorn  |  Overall Experience 
Rating:
3.0

Getting the access code to work was terrible. The steps to access the building was terrible. Instead of a 2 step system, I'd recommend setting up a system that automatically locks and sets the alarm for each unit after its closed and unopened for 15 minutes. So Instead of sliding your card or entering a code twice, the first time you slide the card or enter the code should disarm the alarm as well as allow entry into the building. Also there's some great income revenue lost. As i was working unliading my truck, all i wanted was a bubbly beverage. I reccomend adding a vending machine at the entrance as people are coming in and out.

RICHARD FUNES-VILLAFUERTE  |  Online Move In 
Rating:
1.0

I had to fight and verify repeatedly a payment made for 4 months back in February and April. I even called 2 weeks ago to try to verify my current status with payment and whether or not they recognized and acknowledged that payment for $160 in April. The gentleman was nice however had no idea what I was talking about. He called the manager and never called me back which is about the fourth time that has happened. I even had the manager talk to the bank manager to verify that the payment was made. During that 3 to 4 month. I was not allowed access to my unit whatsoever. Yet they want me to continue making payments while this matter was being reviewed. The review took literally forever and I still don't like I said no the results. I have left my debit card number yet nothing has come out. Now I receive a notice email that on August 2nd there was a move out date. I have no clue but I presumed they have sold and confiscated everything. I am disabled and have difficulty getting from point A to B yet had to repeatedly go down to talk to the manager who is very nice however nothing seemed to ever get resolved. I have spoken to several other staff and personnel that have answered the phone because the local U-Haul self-storage rarely answers themselves and normally I get someone else from another location. Please verify if you must. If my belongings have been sold and that unit has been seized and auctioned off I will definitely pursue what my legal options are regarding this matter. You are more than welcome to verify all of my many Communications. None of those are going to include the many times I had to physically go down to the office and try to talk to someone who could help. All they kept telling me was that the matter was under review by the home office and upon resolution they would let me know. I am disappointed to say the least. The lady that ran the local storage facility was very nice however that doesn't help me whatsoever in recovering the cost of what I had in storage if they indeed did auction off the contents of the unit. You can reach me at j m e t t n e r 63@gmail.com. the only communication I have received was the recent request for the review that I am currently completing. There was never any communication indicating resolution of the payment from April nor a request for additional funds which should have come out of the debit card that I submitted in order to be up to date. Why they never took out payment is not something I know about however that should be on them not me.

John METTNER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brian joachim  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luann Rogers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CAROLINA RAMIREZ YGLECIAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

margaret beyer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robyn kindle  |  First Impressions 
Rating:
5.0

Best storage unit ever! Climate controlled, clean, great access and security. Way better than others I had looked at in the area. Would highly recommend!

Allison Harper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dianne eastman  |  Overall Experience 
Rating:
3.0

It was very disappointing to reserve a unit at the location I moved to & was able to get the free month, until I got to the facility and was told, they don't do that there. Very misleading. Not to mention the unit flooded & am now told I have to move my things. Now I'm highly stressed because I don't have ppl to do that & can't afford to pay movers. Very stressful.

Melanie Drake  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Smith Jr  |  First Impressions 
Rating:
5.0

You had older, medium, and newer staff together. The older staff member was training a new hire, but kept being corrected on new things by the medium staff member, like multiple access cards and such. The old one knew his stuff and was friendly enough, the medium one knowledgeable and confident, and the newest one was funnily enough trying to keep it together between the back and forth. The part that struck me as exceptional was the older one was willing to learn! He wasn't "well that's not how I do things" about stuff. He listened and learned as well as the new kid.

NIKOLAS GRAY  |  First Impressions 
Rating:
5.0

Everyone was always very helpful and supportive. Thank you to everyone who works there!

maritza guerra vargas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JIM MILLER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Mansour  |  Online Move In 
Rating:
5.0

The staff was amazing.

ROBERT HARGER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Zachary pace  |  Overall Experience 
Rating:
5.0

Everything as been easy and professional. Very satisfied with the vehicles and storage.

Stephen Nolan  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

barbara howell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nancy llamas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amy Walther  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Liss  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

myah timmreck  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

BRIGETTE THAXTON  |  Online Move In 
Rating:
5.0

It is by far the nicest storage place I’ve ever seen. The staff is friendly and helpful, but there is never enough staff and the wait to talk to someone is typically too long. Of course, that probably isn’t the fault of who is working there because they are all fantastic.

Sheri Evans  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James Liss  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeremy Stevenson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

michael urch  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lYN Luevanos  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Gary Sislo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ZACHARY KING  |  Overall Experience 
Rating:
5.0

Very helpful and friendly staff. Clean facilities.

Michael Boyce  |  First Impressions 
Rating:
5.0

I had a very pleasant experience having a storage unit at this location. The unit was easy to access, secure, and I knew all of my items would be safe. The only reason I ended my use of the unit was that I moved. I would highly recommend these storage units.

Kaylin Nickels  |  Overall Experience 
Rating:
5.0

Everyone went above and beyond the whole time i rented from them. Clean. Friendly. Helpful. Understanding. Great facility great people great service

robin schultz  |  Overall Experience 
Rating:
5.0

Just paid for unit yesterday. Did not move anything in yet. Was told unit had not been cleaned yet, which is fine not moving in quite yet.

marylee tielens  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

marshall longnecker  |  First Impressions 
Rating:
5.0

Had a few issues with the access cards they would not give us access after taking with the manager they were able to just give us a numerical code to get in

Paul Tilkens  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Renee Schram  |  First Impressions 
Rating:
5.0

Miranda was great! Thank you.

Randall Knudtson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

TAYLOR DAUL  |  Overall Experience 
Rating:
5.0

Thank you and very clean!!

Martha cornell  |  Overall Experience 
Rating:
5.0

The gals went above and beyond to make things right when my on line reservation for storage was messed up. A hot cup of coffee on a freezing day really helped.

Debra Lampe  |  First Impressions 
Rating:
5.0

Very clean, and the woman behind the desk was very kind and helpful.

David LaRoque  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Derek Beiderwieden  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ellen Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zach Boulanger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sally Luchterhand  |  First Impressions 
Rating:
5.0

The lady depere was very nice, friendly, answered my questions. There was no lock in the unit when I opened it and she said to take a lock from the office to put in on the unit which I didn’t know was included. This experience so far is a lot different than the one I had with one of the moving trucks.

Ben Vincent  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chris Sterr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL URCH  |  First Impressions 
Rating:
5.0

Staff was extremely helpful, informative and attentive. It really made the experience smooth. Cassie was great to deal with

Matthew Maznaritz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raymond Babiarz  |  First Impressions 
Rating:
4.0

Trying to book online with phone would not work. Got all the way through with my info but would not process at the end and gave no errors as to why. Switched to my computer and it went through. Signing in and out was not the clearest, found it to be a little confusing. Now that I'm in though everything is fix. The unit was clean the fact is indoors is great and seems very secure.

Kevin Bartelt  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Hailey Doberstein  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

melissa wolff  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Barb Stencil  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john hatfield  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Gray  |  Overall Experience 
Rating:
5.0

It's always clean, anyone going in there can feel safe. The staff will bend over backwards to accommodate a person. I have nothing but praise for everything and everyone affiliated with that store.

Scott Schwab  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

stephen williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

liz nadie  |  Overall Experience 
Rating:
5.0

It worked very well for our needs. It was easy to get into an easy to get things out of everything was dry and the whole facility was always clean & neat. The cost was great Thank you again! Lisa

Lisa Gildernick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sally Anderson   |  Overall Experience 
Rating:
3.0

Could of been excellent if reservations for a reserved larger unit were available when I arrived. The facility staff were great at finding a combination of units to next to each other.

joseph little  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

grant sarris  |  First Impressions 
Rating:
5.0

Kayleigh was very friendly and knowledgeable.

judy bohne  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matt Green  |  First Impressions 
Rating:
4.0

I used the facility for a year and a half and never ran into a major problem. The staff was very helpful and primarily friendly. The computer software used is not very reliable and I did run into some issues. However this is not a reflection on the staff. They did everything within their power to circumvent the system issues. I would recommend this location to others.

april gegare  |  Overall Experience 
Rating:
5.0

Loved the use of utility dolly's and how many there were. These are so very helpful and makes moving so much easier. I also love the community area where one can leave some items no longer needed or wanted, for somebody else to take. This is real cool!!

Jerelyn Cannon  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

ROB THURMOND  |  First Impressions 
Rating:
4.0

Calling the facility was frustrating at times. Staff wasn't available to answer calls. Renting a unit in the beginning was frustrating. I made three trips to the facility to rent a unit. Once I was able to secure a unit, it ran smoother.

Robyn Metko  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sarah rustlie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Dahlke  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

liz nadie  |  First Impressions 
Rating:
1.0

I didn't even get a chance to use the unit. I didn't even move my stuff in yet and you canceled me. I hadn't moved in yet and you send me a message that because I didn't have anything in my unit, you were canceling me. I called and left a message to please don't cancel, I will be placing items there....you canceled me anyway. Very poor organization. I would never recommend you. Now, I don't have aMetzger. Obviously poor service and you don't check messages. Steven metzger.

steven metzger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wayne King II  |  Overall Experience 
Rating:
2.0

The alarms when you open the storage door or take a cart is super annoying. I would not rent another unit because of that.

Ted Lemke  |  Online Move In 
Rating:
5.0

I was super pleased from the Start of ordering online. Every step of the process was easy and convenient. I got to my rental and entry was convenient and Thank you for the lock that was the welcome sheet. What great customer service.

Carla Carle  |  Online Move In 
Rating:
5.0

Desk folks were great!

JENNIFER ARK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steve Soderlund  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Hraban  |  Overall Experience 
Rating:
5.0

I purchased the rental spot online on Saturday, when I got to the location the associate was super helpful with explaining how to access the building during business hours and outside of business hours. A lock wasn't in my room so he told me to swing back down if one wasn't there. He was friendly and I didn't feel like I was an inconvenience to the associate. So far great location and great customer service. It was also helpful having the carts available to bring stuff to my location. Nice job!

Samantha Vanden Plas  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CASSANDRA LEISGANG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ira bender  |  Overall Experience 
Rating:
1.0

I didn't need a second unit and they wouldn't give me a refund even though I cancelled within 3 days.

Jeanette Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jaime Lunn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kirt Graves  |  Online Move In 
Rating:
5.0

Have more staff on.

Chelsea Servin  |  First Impressions 
Rating:
5.0

The facility was always very clean and all of the staff was very helpful! Excellent customer service!

James Van Buskirk  |  Overall Experience 
Rating:
5.0

Kayleigh is amazing!

Ryan Keenan  |  Overall Experience 
Rating:
5.0

The staff at the DePere Uhaul was ABSOLUTELY AMAZING!!! Kayleigh and her crew is TOP NOTCH! Anything I needed they were there, any question I had they found the answer to.. GOD BLESS ALL of you in helpibg my wife and I with our journey... THANK YOU INFINITY... Gerald and Kerry SMALLS

GERALD SMALLS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Moyer  |  First Impressions 
Rating:
5.0

No complaints with service, facility or staff. My issue is storage compartment reserved was not available. My question is why wasn’t my reservation honored? I even asked about first floor since I’m disabled.

joseph little  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melanie Nielsen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Larson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tammy Valley  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JUSTIN ZUERN  |  Overall Experience 
Rating:
3.0

Employees were not helpful, when I checked out at the front desk the woman said it had processed but I still had a charge. The first time I went in I set up autopay with the woman and it never happened, resulting in a late fee. very unprofessional.

Jennifer Svendahl  |  Overall Experience 
Rating:
5.0

Awesome facility for (in our case) pre-move storage.

Steve Soderlund  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cathy Michener  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ashish uttam  |  Overall Experience 
Rating:
5.0

All employees that I spoke to or that helped me in any way was a great person to work with. Professional, kind, respectful and courteous. I do recommend this facility to anyone with storage or moving equipment needs 100%.

brian rodriguez  |  Overall Experience 
Rating:
5.0

Very clean and price is great.

Martha cornell  |  First Impressions 
Rating:
4.0

Didn’t think I would have to enter the access code twice at both keypads, but I figured it out eventually. The first is to check in and the 2nd is to open the door. But it always fails (“not checked in”) the next time I go back out to my car and then do the same thing to re-enter. I have to do the process 2 or 3 times before it works.

Joseph Dimig  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Debra Schumacher  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Kayla Baneck  |  Online Move In 
Rating:
5.0

She answered all my quesrions, showed me where it was and set me up perfectly! Thank you so much for making my move as easy as possible!

Heather rusch  |  First Impressions 
Rating:
3.0

The staff was helpful but not on the same page. Unorganized

Raphiel Harrell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Haley Clausen  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ERIC TAYLOR  |  Overall Experience 
Rating:
4.0

Thanks for the business. It was greatly appreciated. Storage facilities were emptied on Friday July 10, 2021 and rental truck returned at 2:45 pm.

MARO SALDANA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Claire Gause-Sievert  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Robert Antolec  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KATHERINE DVORAK  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bryan Klister  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Beverly Nelson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mya Berzsenyi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Zahn  |  Overall Experience 
Rating:
5.0

The Staff is Awesome! They were incredibly helpful & made the entire process painless!

Robert Hart  |  First Impressions 
Rating:
5.0

Best storage unit experience I've ever had!! Such a 180 from other places we looked at. Great, climate controlled, secure, clean looking units and so many complimentary features too. Carts to help load and unload, elevator, security systems, a new lock to go on the door, SO WONDERFUL!! Would recommend to anyone!!

Allison Harper  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN KONICEK  |  Online Move In 
Rating:
5.0

Your staff was very friendly, courteous, and professional...

GERALD SMALLS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alec Tantillo  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Joshua Wooding  |  Overall Experience 
Rating:
4.0

It’s a lot for one staff person to handle

Renita Tyrance  |  First Impressions 
Rating:
5.0

This was the BEST managed U-Haul facility we have ever seen. It was very clean and well-run.

Julie Furey  |  Overall Experience 
Rating:
5.0

Kaleigh was great to work with !!!!

Paul Tilkens  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Derrick Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marissa Boerschinger  |  Online Move In 
Rating:
5.0

the job done was great, the facility is great. some people like me are juss dumb and need step by step instructions for things.

Logan Pomasl  |  Online Move In 
Rating:
5.0

We have been very happy with the storage until the day we closed it out. The month ahead was taken out just two days before we closed it out so we paid $50 for two days of using it. This really irked me. If I had known that I would have cleared it out earlier. If possible, I would like a refund for June 2021.

Amy Gauthier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bob hixson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian Joachim  |  Online Move In 
Rating:
5.0

The girl at your front desk in Depere location is wonderful and the girl who delivered was also great. If I still owned my business, I would hire them on the spot or try to steal them from your business. Great Great workers.

thomas oleary  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TANYA WHITE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mya Berzsenyi  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wayne King II  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Taylor Lerum  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Genette Zubrod  |  First Impressions 
Rating:
4.0

It was a very nice location that looked very clean. Once I figured out how to use the keypads, it was very easy. The only thing that happened was my lock was not in my storage unit. I had to go down to the office and ask them about it. They resolved the problem and I was very thankful they were still open!

Caleb Soto  |  Online Move In 
Rating:
5.0

The guy at the front desk was super helpful and kind.

Sara Williams  |  Online Move In 
Rating:
5.0

Well equipped facility. Well lit and very clean. All the moving materials you'd need are available there. Reserved on line and went there one day prior to reservation. Everything was taken care off. Plenty of carts for moving.

Thomas Mohr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Van Buskirk  |  First Impressions 
Rating:
5.0

The manager was extremely friendly and helpful!

ella oconnel  |  First Impressions 
Rating:
5.0

The staff is extremely professional at the De Pere, Wisconsin location. I have several U Boxes in storage currently and know that the staff will do everything they can to expedite my transferring the items out of your boxes into a storage unit

Antonia Van Kampen  |  First Impressions 
Rating:
5.0

Fast, easy, simple to follow instructions and the facilities are immaculately clean.

Andrew Willems  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Desyre Ermeling  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Svendahl  |  First Impressions 
Rating:
2.0

We stopped in in person prior to needing the locker. We had a great experience in reserving the locker. When we came back on move in day, there was no record of our reservation and the gentleman seemed annoyed with US that YOUR system had lost that record. He did not seem familiar with how to correct it. It took a considerable amount of time to correct the error, get the truck and the employee seemed annoyed by that. We had believed we were set up for auto pay on the locker, but we were locked out the first time we tried to access the unit. We had to stop in again and get the late fee removed which also was a hassle. The unit is great, the building is clean - just lots of system issues that seem avoidable.

steven knuth  |  First Impressions 
Rating:
5.0

My favorite U-Haul location in the country.

Michael Swille  |  Overall Experience 
Rating:
5.0

So clean, and the lady who helped us was so nice and knowledgeable!

Claire Mendez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jerry Klukow  |  First Impressions 
Rating:
5.0

Good experience

Eugene Allen  |  Overall Experience 
Rating:
5.0

I always go to uhaul for my storage and would recommend

Amanda Allan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara Birdsall  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dawn Frehse  |  Overall Experience 
Rating:
5.0

the folks at depere u haul moving and storage were fantastic, Very well run.

john bamman  |  Overall Experience 
Rating:
5.0

with the exception of one employee yelling at us to put a mask on, staff was very helpful

Karen Koller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tamara silha  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert Graham  |  First Impressions 
Rating:
5.0

Not only did I use this facility as a storage unit I also rented a trailer. Kailey actually picked up the trailer and Hooked it up to my truck 3 thumbs up

robert rank  |  Overall Experience 
Rating:
5.0

Kaleigh was great and friendly and answered all my questions. The location is clean and warm and makes me feel safe leaving my belongings there.

Tera Lyons  |  First Impressions 
Rating:
5.0

We have been in a three-year transition. There where times when I believed I lived at U-Haul. In so stressful a time, the staff was incredibly supportive and empathetic, something I didn't expect but SO appreciated. We went from 3.5 large units to 2.5, to 1.5, to .5 and now we have removed everything. Can't say enough good things for these people. -- Susan Frost

Susan Frost  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christine Prosser  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TARRA KIELBICKI  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tiffany denny  |  Overall Experience 
Rating:
4.0

We didn't know there was a structural beam in our storage unit which takes up some well needed space. It would have been nice to know ahead of our move in, when we got there with our stuff we were taken off guard at first that there was that in our unit.

Adam Werner  |  Online Move In 
Rating:
5.0

DePere location was very helpful. Kaleigh the GM goes out of her way to make sure you are well taken care of. 10/10

nolan marzett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tamara silha  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicholas Spaeth  |  Overall Experience 
Rating:
5.0

Very happy

Richard Eslinger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRYAN STRELKA  |  Overall Experience 
Rating:
5.0

The two guys we're great!

Catherine Dremel  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

nancy mcgrew  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

chandler Green  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Karen Koller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

charles karow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

betty uhler  |  Overall Experience 
Rating:
4.0

Only issue was a lock was not inside the room as described, however the office was super helpful in getting a lock right away.

Zachary Boulanger  |  Online Move In 
Rating:
5.0

Very helpful

joAnn Clark  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Peter radakovich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DeAnn Lehman  |  Overall Experience 
Rating:
5.0

The manager was great!!!!

robin schultz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

elizabeth atckinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin Wangerin  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

David Borghesi  |  First Impressions 
Rating:
1.0

We made a reservation for climate control storage 3 times before it actually showed up in your system. Behind the counter they seemed confused. We were told we could have a storage 10x20. We were not told it was on the 2nd floor until later in the process. We live in De Pere and want to use our local businesses. We did not get what we reserved. We got two 10x10's. All we had was furniture to store, no boxes. The poor movers had a very difficult time moving the furniture up the elevator and thru the storage area. You put us way down the hall in the last lane in the back of the building. This was a move into U-haul storage that should have taken less than an hour but it took 3 hours. It was ridiculous. Everyone was exhausted. We understand storage is big business but we did not get what we expected.

Thomas Schingen  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mark Weingart  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Blaugh  |  Overall Experience 
Rating:
5.0

The only thing I did not know was that I was going to have to cut a zip tie off the unit to move in, I did not bring scissors with me and had a hard time getting into it.

Lauren Falish  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

amanda allan  |  Overall Experience 
Rating:
4.0

The only thing about our experience was signing up for automatic billing at the time we first rented and receiving an email telling us we had forgotten a payment a month later. Things were fixed after a phone call, but getting that right the first time would have made our experience perfect!

Sara Allaire  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jennifer morgen  |  First Impressions 
Rating:
5.0

Very nice place!!! I love the cleanliness, the alarms so my things are well protected, love the climate controlled unit, the elevator and the bathroom. My sister helped me move some things and was also very impressed.

Jennifer Buss  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Barbara Howell  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Charlene Hayes  |  Overall Experience 
Rating:
5.0

I wanted to say that Philip was really helpful between renting the unit and the U-haul trailer.

Kimberly Nichols  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Channa Gilan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Graebner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lon Miller  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sandra Bohman  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kris Scheffel  |  Overall Experience 
Rating:
1.0

Was disappointed that the staff could not tell me if I cancelled the storage unit if I would get any money back. Then after cancelling they told me I would be out the cost of the monthly rental. Had I known that I would have not cancelled. Staff needs to be more transparent with policies and contract details.

jody Balli  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

colton omdahl  |  Overall Experience 
Rating:
5.0

Our whole experience was nothing short of excellent. Everyone was super nice and professional. We will definitely use them again.

becki kiefer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lon Miller  |  First Impressions 
Rating:
3.0

This place is fine if you want to rent one unit. However if you rent more than one unit the security system will not be able to link multiple units to the same account despite what the staff may say or try to do. When we would enter the storage facility and open one of the units other than our first unit we would set off the security alarm which would result in an ear splitting sound that destroys your hearing. It got to the point where we would simply keep ear plugs in both of our cars to protect our ears because we knew we were going to set off the security alarm despite our best efforts not to do so.

mark reitan  |  Overall Experience 
Rating:
5.0

Storage unit rental was quick and easy. Price was reasonable. My stuff was safe, dry and climate controlled (important for art supplies). Move out paperwork took less than 5 minutes. I highly recommend this facility.

Margaret Walker  |  Overall Experience 
Rating:
5.0

I wish the hours were 24/hour without the extra payment. Otherwise this is a very nice facility and I would recommend it to others.

Vickie Nault  |  Overall Experience 
Rating:
5.0

The staff was amazing! The store manager really does a great job! They are friendly and the building is really clean! Keep up the great work!

Brandon Meese  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Meyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vance Wingo  |  First Impressions 
Rating:
5.0

Kaleigh and her crew are awesome and help me with any issues I had. She is very attentive and quick to solve my problems. She greets me with a wonderful smile and a positive attitude. I am a customer for life!!!! Thanks! James Anagnost

James Anagnost  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer HESSEL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina Platt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Electa Cortier  |  First Impressions 
Rating:
5.0

Very positive experience, I would highly recommend u-haul for your storage needs ,can't say enough good things except thank you

Ashley skoczynski  |  First Impressions 
Rating:
5.0

The facility is very large but is extremely clean and well maintained. The staff was exceptionally friendly and very helpful, especially the General Manager. I highly recommend this facility!!!!

William Launer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sara Allaire  |  First Impressions 
Rating:
5.0

With all that is going on in this country right now, it was great to find staff that were understanding of our situation and willing to accommodate the changes to our move in on short notice. Thanks for making this challenging time bearable!

Katie Trudeau  |  First Impressions 
Rating:
4.0

Only caution is to make sure you look at the specific unit you are assigned because the vertical building supports have to be somewhere & if it’s in your unit, storage capacity is diminished. The tracking system at the desk does NOT know where the supports are either...they should be discounted at least.

Donna Geurts  |  Overall Experience 
Rating:
5.0

Staff was very helpful and fast!!!

James Anagnost  |  First Impressions 
Rating:
1.0

I never moved in, and as stated on the date of the expected move-in - Cancel this and refund the money deducted for it, as indicated on hold in my online account!! You are extremely unprofessional!!!

Mary DeCleene  |  First Impressions 
Rating:
3.0

It was a very long process. I think it must be hard to understand when someone rents a One-Way truck they get a free month rental.

Tina Platt  |  First Impressions 
Rating:
5.0

Quick and easy. Loved it!

Tracy Ertl  |  First Impressions 
Rating:
5.0

Good service

DAN KOSECK  |  Overall Experience 
Rating:
5.0

Very Clean, Manager was extremally friendly. Excited to continue renting.

Gregory Radue  |  Online Move In 
Rating:
5.0

Everything turned out great!

Janelle Milner  |  Online Move In 
Rating:
5.0

I have had a great experience with uhaul and all the employees there. I feel very good about my storage .

Karen Dibb  |  Online Move In 
Rating:
5.0

A little pricey, but clean, dry and secure.

Robert Pfeil  |  Overall Experience 
Rating:
5.0

The two employees working tonight were extremely helpful! Great customer service

stephen jones  |  First Impressions 
Rating:
5.0

The service was excellent. The guy at the desk walked through the process step by step and we were very satisfied with the help we received.

David Graebner  |  First Impressions 
Rating:
1.0

Was asked to come back a different day. Was not told I had to use a certain kind of lock, had already bought one. Was given 2nd floor unit, requested 1st floor. Great facility, poor customer service.

Lindsay DeCleene  |  First Impressions 
Rating:
5.0

I wish the insurance was a little cheaper, but that's not worth a star off. Have already recommended to friends

Joshua Leach  |  Overall Experience 
Rating:
5.0

It was a pleasure storing our things at this location!

Richard Giannasi  |  Overall Experience 
Rating:
5.0

Very convenient and served our purpose

Joe Boldt  |  Overall Experience 
Rating:
5.0

Nathan was a great help..good man to have on your staff..thanks

Erik Nelson  |  Overall Experience 
Rating:
5.0

Thank you for protecting my stuff.

Paul Larson  |  Overall Experience 
Rating:
1.0

The unit assigned online has support beam that limits the amount of space available. I called and went to the front desk several times and no one available. Customer service is terrible.

Sandra Lara saavedra  |  First Impressions 
Rating:
5.0

Back to them if we needed another one

ALLEN VERFUERTCH  |  Overall Experience 
Rating:
5.0

Nice clean facility with knowledgeable and friendly staff.

Martin Kelly  |  First Impressions 
Rating:
5.0

Very efficient staff.

Della M De Cleene  |  Overall Experience 
Rating:
1.0

When we picked up the U-Haul we told the guy at the counter we would be returning the next afternoon and he said that was fine just call in the morning and let them know you cleared it with me so we d

Debbie Ohlson  |  First Impressions 
Rating:
5.0

Great job

Jennifer HESSEL  |  First Impressions 
Rating:
5.0

Your staff was friendly and helpful. Your facility was clean and well lit. I would recommend your Uhaul storage to family and friends.

Stephanie Crandell  |  Overall Experience 
Rating:
5.0

One bad experience.....when former Manager, Luke, left, my payment was totally mishandled, endangering my credit through no fault of my own. It was very stressful!

Paula Thyssen  |  Overall Experience 
Rating:
5.0

Thanks

robert kiser  |  Overall Experience 
Rating:
5.0

Incredibly clean, dry, and secure

Andrew Sumnicht  |  Overall Experience 
Rating:
3.0

I had to waitfor WAY TOO long to just leave my unit. There were only2 workers, an they were both taking forever. ☹️😩

Taylor Paul  |  Overall Experience 
Rating:
5.0

When I moved out the young man wasn’t sure how to end my automatic billing to my credit card. I am hoping this will be done automatically and next month won’t get charged to my card Thank you

Roxanne Moorhead  |  Overall Experience 
Rating:
5.0

Very professional.

Della M De Cleene  |  First Impressions 
Rating:
5.0

I have used U-boxes now several times to move family members. Very convenient and reasonably priced.

IChung Chien  |  Overall Experience 
Rating:
5.0

Clean, well-lit, secure facilities

Andrew Sumnicht  |  First Impressions 
Rating:
5.0

There were a few glitches in the beginning with the auto payment not working, but the employees knew we had enrolled and were always willing to help figure out the issue! Thank you!

Nicole Grall  |  Overall Experience 
Rating:
5.0

The gentleman who assisted me in all of Uhaul experience yesterday did a phenomenal job. Not only was he kind and informative he was a pleasure to be around. He went above and beyond. I will be back.

maritza guerra vargas  |  First Impressions 
Rating:
4.0

I would definitely recommend this storage facility to others.

Caitlin DeMars  |  Overall Experience 
Rating:
5.0

Friendly staff, super clean!!

Paul Gray  |  First Impressions 
Rating:
5.0

Would rent there again , or contact them if I were to move and needed a truck.

Trish Baldovino  |  Overall Experience 
Rating:
5.0

Zach and his crew at the DePere facility are awesome! Their friendliness and kindness goes a long way in ‘making my day’. The access to my U-Box was convenient, clean, and dry. Thanks!

Gail Kilyk  |  Overall Experience 
Rating:
5.0

I stopped on a busy morning, Zac and his team worked to upgrade my storage unit without any fuss. Thank you

Yvonne Deyo  |  First Impressions 
Rating:
5.0

The guy that helped me was wonderful!

Mandy Johnson  |  First Impressions 
Rating:
1.0

There was one employee at the DePere, WI store that was great, I believe his name was Max, all the rest of the people i dealt with were useless. Not near enough space here to include all my frustratio

tracy stank  |  Overall Experience 
Rating:
5.0

The only concern was the day I moved out of the storage unit the door opened without using the card access.

Cheryl Johnson  |  Overall Experience 
Rating:
5.0

Staff very friendly and knowledgeable - definitely would recommend to a friend

Patrick Raymond  |  Overall Experience 
Rating:
5.0

Well kept & managed

Bryan Mecomber  |  Overall Experience 
Rating:
2.0

UBox was delivered but the systems said it was still in transit. UBox was delivered late. Box had a hole in it either from a forklift or a vandal. Then I was charged for 2 months rent for no reason.

David Dutkowski  |  Overall Experience 
Rating:
5.0

If We Need A Storage Again We Will Come Back To U Guys Again.

Darin O'Neill  |  Overall Experience 
Rating:
5.0

Very happy with facility and service

Colleen Koski  |  Overall Experience 
Rating:
1.0

.

Andrew Wittenberg  |  Reservation 
Rating:
2.0

We told a worker exactly what would be in our storage unit and we went with the size she had said would work. It was way too small so we had to find somewhere else last minute. Rude worker day of also

Amber Martens  |  Reservation 
Rating:
4.0

Facility was always kept exceptionally clean. The restrooms are the only public restrooms i’ve seen kept so clean.

Gary Simms  |  Overall Experience 
Rating:
5.0

The facility was very clean, the employees very quite helpful, and I felt very safe when accessing my storage unit in off hours.

Margaret Dull  |  Overall Experience 
Rating:
5.0

Great customer service

Atalie Marshall  |  Overall Experience 
Rating:
5.0

Excellent help with moving options. Glad I went with them.

josh yuhasey  |  Overall Experience 
Rating:
5.0

Both of the girls who dropped off and picked up my boxes were AWESOME!I was amazed at how proficient and professional they were. I hope I never have to move again, but if I do, I know who to call!

Kathleen Teske  |  Overall Experience 
Rating:
5.0

I was so happy with U-Haul...secure, climate controlled, convenient....dollies, short distance to units, bathrooms, easy access through automatics doors.

Trudy Lorberblatt  |  Overall Experience 
Rating:
5.0

Everything was easy from start to finish

Brianne Wright  |  Overall Experience 
Rating:
1.0

They bill even after to close... took me over a month and reporting to BBB to get them to stop billing.

Michelle Flanagan  |  Overall Experience 
Rating:
5.0

Wonderful customer service, helpful and patient. Over five months of storage, I always felt my belongings were safe and not subject to the varied temperatures of Wisconsin. Thank you!

Elizabeth Kleba  |  Overall Experience 
Rating:
4.0

N/A

Jessie Lee  |  Overall Experience 
Rating:
5.0

The staff is very helpful, and friendly,

Luis Sierra Armas  |  Overall Experience 
Rating:
5.0

Great facility! Highly recommended.

Craig Koppmann  |  Overall Experience 
Rating:
5.0

Staff went out of their way to allow me 24 hour access for the moving day Thanks

claude rochon  |  Overall Experience 
Rating:
5.0

Jenna from the Depere Wisconsin location was our contact, she is excellent, very responsive and quick to take care of what ever was needed. Thanks to Jenna, Doug and Tomi Nelson

doug nelson  |  Overall Experience 
Rating:
5.0

THE CUSTOMER SERVICE IS EXEMPLARY!! THE FACILITY EXCEEDS EXPECTATIONS!! THANK YOU!

Debbie Gossen  |  Overall Experience 
Rating:
5.0

Luke, the general manager, was more than helpful. He went way beyond to help us make the move out of state a success. Thank you Luke.

walter brzoza  |  Overall Experience 
Rating:
5.0

Luke was great and always responsive. Your facility served my purpose very well and I will definitely use U Haul again. Thank you.

kathryn nusbaum  |  Overall Experience 
Rating:
5.0

Had U-pods stored here before deliver to my address. Jenna was most helpful and very easy to deal with including changing my shipment date a few times. Made the whole moving chore that much easier!!!

Jeffrey LaTulip  |  Overall Experience 
Rating:
5.0

The facility is very clean and well-maintained.

Eric Enli  |  Overall Experience 
Rating:
5.0

Nice facility...nice people

Jeffrey Molnar  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

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