Customer Reviews for U-Haul Moving & Storage of Dadeland

9,052 reviews

6701 S Dixie Hwy   Miami, FL 33143
(Ludlam & Us 1)

(305) 661-2182

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(305) 661-2182

6701 S Dixie Hwy
Miami, FL 33143
(Ludlam & Us 1)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

William Ferguson 
Rating:
5.0

Customer did not leave a comment.

David Lord 
Rating:
5.0

Customer did not leave a comment.

Luis Vergez 
Rating:
5.0

Customer did not leave a comment.

Santrice Best 
Rating:
5.0

Customer did not leave a comment.

Nina Kersh 
Rating:
5.0

Maybe more trucks available especially during the first of the month

Steve Campo 
Rating:
3.0

Customer did not leave a comment.

Jorge Perez leyva  |  Overall Experience 
Rating:
3.0

I was told the facility would be open until 10 PM on weekdays, but often times, I would not be able to get access after 7 PM.

CHRISTOPHER DUARTE  |  Overall Experience 
Rating:
5.0

Great service

Jose Capo 
Rating:
5.0

Customer did not leave a comment.

Jose Umana  |  Overall Experience 
Rating:
5.0

I had only a 5 minutes to walk out wth a pickup truck and check in only took 5 minutes as well. Great service!!

TIMOTHY HASTY 
Rating:
5.0

Customer did not leave a comment.

Fidel Flamini 
Rating:
5.0

Very well organized place

NATASHA LOPEZ  |  Overall Experience 
Rating:
3.0

Dont recomment this company overral too many hidden fees, my total ended up being way over budget.

Nicolas Conde 
Rating:
5.0

Excelente

Natasha Lopez 
Rating:
5.0

First time U-Haul renter and the experience was very easy. Great friendly service at the front desk. He provided me with a new Dodge van for my move and the vehicle was clean and drove well. Dropping it off was also very quick and easy. I will like be back next month for another rental. Thanks again!

Erik Sulev 
Rating:
5.0

Customer did not leave a comment.

joseph Yeager 
Rating:
5.0

Customer did not leave a comment.

Juan Alberto Verdecia 
Rating:
4.0

Overall the rental & equipment process was easy. But the staff could use some additional training on being a little more customer service oriented- friendly or at least greetable

junea williams 
Rating:
1.0

I made a reservation closest to my house but the reservation was changed and I had to drive 45min away related to not having the equipment available. I also clarified the drop off location was incorrect but they said it did not matter and I could drop it off at any location. However, that was not the case when I arrived at destination, I was sent to two different places bc the first place was closed and I had to spend more money filling up the gas tank and tired form the long trip and move.

Eva Acevedo 
Rating:
4.0

1. App not working 2. Check in was too slow despite having booked in advance

John Stanham 
Rating:
5.0

No improvement!! First time using this service. I drove 2,100 miles and the truck was on excellent condition. The attention was amazing from start to end.

jose lopez 
Rating:
5.0

Customer did not leave a comment.

Mark Barnett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Agustin Balsero  
Rating:
5.0

Customer did not leave a comment.

Ramon Fernandez 
Rating:
5.0

Employees were very knowledgeable and very engaged with the customer. I realized then the reason why the store was busy, because the store is very pleasant to work with.

Maria Corp 
Rating:
5.0

The customer service is fantastic.

Marcellus Milton 
Rating:
4.0

Should be more available to pick up the phone

Anthony Mercado 
Rating:
5.0

Customer did not leave a comment.

Michael Mijares 
Rating:
4.0

Not sure why I was charged ~$12 for gas when I returned the truck with more gas than it had when I picked it up -- otherwise it was a great experience.

Connor Nelson 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Posada  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yordy García 
Rating:
1.0

Customer did not leave a comment.

Edinson Arevalo 
Rating:
1.0

I returned tow equipments (Dolly & Truck), but I received only one receipt for one equipment (the dolly), and the Truck was not included in the receipt. The next day, I got an email saying that I didn’t return the Truck, so I had to call this location to solve the problem. Finally, I got my second receipt the next day of return date. This mistake is really bad because the problem could have been worse if I had not called. Personnel must be trained very well for checking out the returned equipments.

Abdulaziz Alshubrumi 
Rating:
5.0

Customer did not leave a comment.

Pedro San Martin 
Rating:
5.0

Excellent start to finished have used them 5 or more times great service and resources

john holian 
Rating:
5.0

Good service

Jose Benedetto 
Rating:
5.0

Customer did not leave a comment.

Zaili Rodriguez 
Rating:
4.0

Truck very clean, trucks brake need to be replaced. Trucks front end seemed to have a lot of play and vibration.

jack selts 
Rating:
5.0

Customer did not leave a comment.

Marjorie Kates 
Rating:
5.0

Customer did not leave a comment.

MARCIAL SANTIAGO 
Rating:
5.0

Very good service

Ernest Carrera 
Rating:
5.0

Great, thanks

diego gutierrez 
Rating:
4.0

Customer did not leave a comment.

Patrick OConnell 
Rating:
5.0

Customer did not leave a comment.

Sandra Wells 
Rating:
5.0

Customer did not leave a comment.

Roberto Heinert 
Rating:
5.0

Customer did not leave a comment.

Ralph Fernandez de Castro 
Rating:
5.0

Friendly and helpful

Eric Haas 
Rating:
5.0

Customer did not leave a comment.

James Eagleton 
Rating:
5.0

I tried returning the truck after hours but I had problems with your location finder. No matter what I did it would not work and thus I had to leave the keys in the box Next day I got charged $20. I think that was intentional and a way of getting an additional $20 it stinks and I believe you ripped me off

Peter Clemares 
Rating:
4.0

Very friendly and helpful for a first time user. Lots of good stuff for a move.

William Ferguson 
Rating:
5.0

Customer did not leave a comment.

Reinaldo Sanchez 
Rating:
5.0

Customer did not leave a comment.

Pedro Mendez 
Rating:
5.0

Customer did not leave a comment.

NICOLAS SILVA  |  First Impressions 
Rating:
1.0

Will not go there again

benoit gerin 
Rating:
5.0

All staff from upper management to associates are great, friendly, helpful and provided me outstanding service. Congrats !!!

Nester Kanizaldes 
Rating:
5.0

Customer did not leave a comment.

RICHARD GETZ 
Rating:
5.0

Customer did not leave a comment.

Susana Falconi 
Rating:
5.0

Please provide small cars to transport small things include it with the vans

Jose Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Rebecca Coury 
Rating:
5.0

Customer did not leave a comment.

Carlos Martinez 
Rating:
5.0

Customer did not leave a comment.

JESSICA SPEED  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amber Tomlinson 
Rating:
5.0

Customer did not leave a comment.

William Ferguson 
Rating:
5.0

I was very upset I was charged a drop off after hour few that no mention nor did i see any signs after you guys didn’t even have the truck I needed and I paided $30 for insurance and I rented twice in one month

Jennifer Spratling 
Rating:
3.0

Customer did not leave a comment.

Jason Beck 
Rating:
5.0

Customer did not leave a comment.

Susana Falconi 
Rating:
5.0

Customer did not leave a comment.

Isaiah Sherowski 
Rating:
5.0

Customer did not leave a comment.

ROBERT DIAZ 
Rating:
5.0

The staff was excellent. I will rent from you again. Thank you!

Hugo Valdovinos 
Rating:
5.0

Customer did not leave a comment.

Richard Herr 
Rating:
5.0

Customer did not leave a comment.

Ron Corso 
Rating:
4.0

I usually have a great experience but the van I got this time was terrible. It was not ready and was super dirty and damaged.

GUILLERMO CRUZ 
Rating:
5.0

Thanks, renting the space worked out really well for me. Very satisfied with the quality and maintenance of the rental space.

Michael Malone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Acosta 
Rating:
5.0

Customer did not leave a comment.

Gonzalo Cordoba 
Rating:
4.0

Customer did not leave a comment.

Maria ANNICCHIARICO 
Rating:
5.0

Good service and excellent experience.

Alejandra Hanson 
Rating:
5.0

Customer did not leave a comment.

Henry Mejia 
Rating:
5.0

Great service

Edwin Rodriguez 
Rating:
5.0

Customer did not leave a comment.

JOHN SWAIN 
Rating:
5.0

Customer did not leave a comment.

efrain jimenez 
Rating:
5.0

Customer did not leave a comment.

Manuel Guillen 
Rating:
4.0

Customer did not leave a comment.

Angel Hernandez 
Rating:
5.0

Customer did not leave a comment.

Yusha Khan 
Rating:
5.0

Customer did not leave a comment.

robert laucirica 
Rating:
4.0

Customer did not leave a comment.

Daniella Bernasconi  |  Overall Experience 
Rating:
5.0

Excellent Service!!!

Emilio Dominguez 
Rating:
4.0

Tell customer that if he says he wants the van for 4 hours rental and returns it in 14, there might be an additional charge.

ian kong 
Rating:
5.0

Exelente services

LAZARO HERNANDEZ  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Carlos Hung 
Rating:
5.0

Customer did not leave a comment.

Alexander Sanchez 
Rating:
5.0

Customer did not leave a comment.

Michael Ehrling 
Rating:
5.0

Customer did not leave a comment.

simon ferro 
Rating:
5.0

Customer did not leave a comment.

Stevan Mulder  |  First Impressions 
Rating:
5.0

The guys were helpful and everything was great.

Gary Markowitz 
Rating:
5.0

Always a pleasure doing business there.

JASON WADE 
Rating:
5.0

Great service, great condition of the equipment, fast service, on point at all levels, strictly recommended.

Rodrigo Formoso 
Rating:
4.0

I had purchased a set of blankets for my move, but they were not found inside the trailer after I arrived home to pack the trailer. I was given a refund for the blankets, and I was happy to receive a certificate to be used for my next rental, or for use towards a purchase for a U-Haul retail item.

Martha M Chisholm 
Rating:
5.0

Jesus was an amazing person during return.

Concepcion Umana 
Rating:
5.0

Customer service was great.

Anna Piva 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Lowman 
Rating:
2.0

Our mattress and rugs were ruined by oil all over the inside of the truck.

Olivia Eakes 
Rating:
1.0

The worst thing about this location is the Manager. He is disrespectful and attacks people (rasist)

Maximiliano Aguirre 
Rating:
5.0

Verry good

rosana ushinahua 
Rating:
4.0

I rented a van one week before I needed it and that I would pick up before the location was opened therefore I had to use the app, then I was called by U-Haul the night before and told that I had to go to another location because the original pick up location didn’t have the van available. I had no choice to accept because I had business commitment and needed the van, when I got to the other location at 8 am so that I could fulfill my timeframe the van with the keys in it was blocked by another truck. I call U-Haul about my situation and had to wait till 9 am till the location opened. Horrible, the only good outcome was that the customer service rep. gave me a $50 discount for all my troubles on the rental but I still was late with the delivery and set up of my contract with the customer and hope I don’t get a bad review on timeliness due to the rental mishaps. I think if I rent a vehicle one week in advance there should not be a delay or change of location on pick up point.

Roberto Daniel 
Rating:
5.0

From start to finish, this place delivered beyond my expectations. I recently bought a VW Taos, and I bought an after market hitch for it. I spent the day Monday getting jerked around by the VW dealership when I called them to see about getting the hitch attached. So, completely deflated and frustrated, I then called my body shop to see if by chance they could do it. They of course could not 😆 but they directed me to U-Haul. I thought that was really weird as I do not think of U-Haul as being a place that works on cars. But I was at my wits end so I googled locations. This one was not the closest but it was one I had seen while out and about so I knew the area. I called and spoke to Amanda, an extremely pleasant and helpful CSR. She gave me the info I asked for, was very knowledgeable and helpful, and did I mention pleasant? She was great. I got a quote from her and then made a quick call to my fiancé. (Maybe we would install it ourselves.) but with the quote I had been given, my fiancé said definitely let the professionals handle it! And so I called right back, and this time spoke to Jose, another just as pleasant individual! I can’t tell you how wonderful it was to speak to a nice person! We scheduled my appointment for first thing in the morning, and I eagerly waited for the time to get my new accessory attached. The day came and I arrived early. They opened on time and I was all set with dropping off my vehicle within 10 minutes of walking thru the door. They maintained excellent communication throughout the process and followed through with the promised timeframe for completion. I cannot speak highly enough for this location and the staff members I encountered. It’s getting harder and harder to find nice people in the retail world, so I am incredibly appreciative of the teammates I worked with here. I will absolutely be recommending this location to anyone I know that needs a u-haul for any reason. And my hitch attachment looks amazing! Thank you so much for a job well done!

Erica Daniels 
Rating:
5.0

Customer did not leave a comment.

Franklyn Lopez 
Rating:
5.0

Igor the guy that received the truck was very courteous, very helpful. Great customer service

Anyelo Batista 
Rating:
3.0

I didn't rent.

Wayne Edwins 
Rating:
4.0

Everyone was nice but Dispatch Manager is a dick.

Matthew Albregts 
Rating:
5.0

Best U-Haul place I’d ever been. Just excellent!!!

Victor Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Julio Serrano  |  Overall Experience 
Rating:
5.0

Unfortunately, the gates don't work at night time. They're broken and they need to fix them. So after seven p m, we don't have access

Mark Barnett  |  First Impressions 
Rating:
5.0

Great staff! Very helpful and informative. My moving process was smooth because of this location. The staff helped me get a truck and even let me see the storage unit before I got it. I highly recommend this location to all of Miami for any UHaul services!

MONICA AKRAMOVA  |  Overall Experience 
Rating:
1.0

Roaches all over my unit

JACK MOSES  |  Overall Experience 
Rating:
5.0

Amanda was a very courteous person and explained very well what our needs were. She is a super clerk!!

LUIS MONTES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RACHAEL JO SPEAR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DARYEL SCOTT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eduardo Velazco  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Kazandra Arbizu  |  Overall Experience 
Rating:
2.0

You need to contract more & better staff. You need to have trained and educated staff

MARIA VARGAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANDREAS PAPADATOS  |  Overall Experience 
Rating:
5.0

Amanda and staff were absolutely amazing, helpful and professional!

Jayjay Don  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAMELA MILLER  |  Overall Experience 
Rating:
5.0

Above all and to fault of UHaul or it’s staff.. What was supposed to be a two week storage, ended up being 5 months… But when I came to get my property it was in the same good condition I left it in. I am a happy customer 😇. Just a bit pricey for what size I rented, and the stairs…

DENISE KOLBL-COVINGTON  |  Overall Experience 
Rating:
5.0

Look forward working with you in the future.

ISAAC BROWN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kristen Blauvelt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sydney Kress  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DATSIE LESLIE  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Abraham Cruz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawn Noy  |  Overall Experience 
Rating:
4.0

Check in went very well, however no one was available to show us our locker and keypad access procedures. The check in agent had said “there are guys outside” but we couldn’t find any. We eventually asked another customer for help. When we raised the locker door, alarms went off even though we followed all the procedures. No one came even then to check on things. We were able to lock up out things, though a second trip from the car to bring things up resulted in alarms going off again.

emily Corneliussen  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Daniel Goldman  |  Overall Experience 
Rating:
1.0

My God this was the WORST service I have ever received 3 days later and I'm still waiting for manager to call me.

Maria Betancourt  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KENNETH CALHOUN  |  First Impressions 
Rating:
5.0

Great experience and lovely staff. Everyone has been efficient, helpful, professional, and friendly.

Nadia Williams  |  Overall Experience 
Rating:
5.0

Very professional staff

Alexander Lamazares  |  Overall Experience 
Rating:
5.0

Amazing team. Specifically the guy with tied up long hair. He went above and beyond to help us and make our experience a very positive one. That guy is a hero, deserves a bonus!

Sarah Harari  |  Overall Experience 
Rating:
4.0

Thank you for having me. Looking forward

Cesar Ponce  |  Overall Experience 
Rating:
5.0

I returned my storage and they said that all was complete and I wouldn't be charged next month cause I was checked out the day I left...very assuring that they wouldn't charge me after I left the rental unit!

Ramiro Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FAUSTO MUNIZ PATINO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jose Luis Velazquez  |  Overall Experience 
Rating:
5.0

Great customer service!

Elizabeth Twist  |  Overall Experience 
Rating:
5.0

Appreciate u-haul storage and I appreciate them for all the help thanks again.

Drew Hill  |  Overall Experience 
Rating:
2.0

Between the harassment from the storage facility after I moved out and the lack of overall care from the horrific experience I had driving down here I will have to be hard pressed to use uhaul again. Not sure if it’s a regional thing but the entire experience became a nightmare once I crossed the Florida line. And I’m still fixing damage that was caused to my vehicle from a bad tire that blew

Elizabeth Spickard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Noemi Vega  |  First Impressions 
Rating:
4.0

None

Charles Walter  |  First Impressions 
Rating:
1.0

I got trapped in the elevator. Systems inside elevator failed to notify anybody. The A/C was frequently out of service. I asked for the balance (21 days) of my rent that was already paid be applied to the U Haul storage unit I am getting this Saturday in Danvers, Ma. I am using one of U Hauls trailers to get my stuff between the 2 units. My request to a manager for a credit on the balance to be applied to my next U Haul unit was dismissed.

AJ Lee  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOSE SILVA PADILLA  |  Overall Experience 
Rating:
5.0

Just the main door of the storage building wasn’t working, hope it is fix by now

Ana Miles  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Reginald Timbrell  |  Online Move In 
Rating:
5.0

I believe his name was Miguel, he was beyond helpful and friendly. He’s the first person we encountered upon arriving in Miami. We’re glad it was him! Overall the experience was effortless and enjoyable. Can’t rate Miguel highly enough!

Oliver Male  |  First Impressions 
Rating:
5.0

I was very satisfied with the service I received at uhaul moving and storage

Clifford Hunt  |  Overall Experience 
Rating:
5.0

I have nothing but positive things to say about my time I rented with U-Hual. The staff at this location is wonderful. I rented for over 10 years and the staff were always friendly, helpful and professional. I would have continued renting at U-Haul but the rent continued to increase and I found another rental unit at a different facility for a considerably lower rate. I’m going to miss seeing the staff. You are very lucky to have such great employees.

ROBIN DIAZ  |  Overall Experience 
Rating:
5.0

Amanda was great! Very helpful.

Joel Galand  |  Overall Experience 
Rating:
3.0

Very good!!!!

Vicente Carrabette  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Albaladejo  |  Overall Experience 
Rating:
1.0

The manager never called me to cancel the unit. He didn’t even answer the phone when corporate told him to call me and cancel my storage unit

CLAUDIO MIRO  |  Overall Experience 
Rating:
5.0

My experience with U-Haul Moving & Storage of Dadeland in Miami, FL was excellent in every respect. I worked with several different employees while renting a box truck and a storage unit and in each case I received excellent service that was pleasant and helpful. Only because I know their names, Amanda Felix and Kenneth Calhoun, were especially helpful but the others whose names I don’t know were equally as helpful and accommodating so they deserve my compliments as well. This business is top notch in my estimate and I will be a long time customer.

Prentiss Seymour  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jose Luis Velazquez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Joel Galand  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clifford Hunt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Bosque  |  First Impressions 
Rating:
5.0

I have been a customer for 3 years. Management is very helpful. Miguel has been amazing to deal with. Highly recommended

Kabir Ortiz  |  Overall Experience 
Rating:
5.0

The whole process went well. My only suggestion would be for you to hire more help up front. We had good service but we had to wait in line for a while.

Elizabeth Posada  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRIAN LUTZ  |  First Impressions 
Rating:
5.0

10 years of storage required no personal service. but the facility was always clean and in good condition. so our clothes were, too.

WILLIAM QUESENBERRY  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Vicente Carrabette  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CECELIA MILLER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Malone  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lawrence Kline  |  Overall Experience 
Rating:
5.0

Everything was convenient and no hassle. Very good and friendly staff.

FRANCISCA ERRAZURIZ  |  Overall Experience 
Rating:
5.0

The two gentlemen who helped us were great.

Sasha Wuscovi  |  First Impressions 
Rating:
5.0

Jesus was helpful when I needed to move in!

Saphicher Gonzalez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Shae Krishnaswamy  |  Overall Experience 
Rating:
5.0

Great facility, friendly staff

eduardo martinez  |  Overall Experience 
Rating:
5.0

Amazing staff

Adriana Nuno  |  Overall Experience 
Rating:
5.0

My furniture and my stuff was in good condition and they not smell bad not even humid and have the unit almost three years. Thank you ❤️

Juanita Prieto  |  Overall Experience 
Rating:
2.0

The elevator kept me stuck for 30 minutes. No joy from call button or phone call. U Haul call center could not raise the facility either. Only a passing customer helped me out of this situation.

AJ Lee  |  First Impressions 
Rating:
5.0

Staff was helpful and friendly.

Addie Vroom  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FABIO CALDERON LONDONO  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Dominic Spilotro  |  Overall Experience 
Rating:
4.0

We lost our car keys and even after hours the folks working there hung in and helped us look for them. Above and beyond!

nancy najarian  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sharlene Butler  |  Overall Experience 
Rating:
5.0

The lady who helped me. Very polite, friendly, always smile. Is a shame I forgot her name. Let me tell you all employees at the store (dadeland) very friendly.

Juanita Prieto  |  First Impressions 
Rating:
5.0

The storage facility building itself was secure and well lit but the storage unit itself was a bit dark inside. Not a big deal, we managed but does not match the question “well lit”.

Marybel Rasmijn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sara Chong  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GRACE ROBLES  |  Overall Experience 
Rating:
5.0

Very good.

Denny Paticu  |  First Impressions 
Rating:
4.0

Great service

Liliana Gonzalez  |  Overall Experience 
Rating:
1.0

This was the worst storage experience I’ve ever had in my life. I was unable to contact staff to complete my move out despite contacting them for 3 months. I don’t even know if my account has been closed and cleared yet. Even reaching out to corporate was unhelpful for 2 months.

CRISTINA ARIAS  |  Overall Experience 
Rating:
5.0

I Love UHAUL

Lidia Pinzas  |  Overall Experience 
Rating:
5.0

Siempre use sus vehiculos pero me e quedo sorprendido con sus instalacones de almacenamiento,

Luis Castaneda  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CARLOS ESPINOSA  |  Overall Experience 
Rating:
4.0

I wish the prices weren't so expensive

HERVIC ALMONTE  |  Overall Experience 
Rating:
5.0

Thanks !!! 😊

Yoselyn Ramalho  |  Overall Experience 
Rating:
5.0

The sole lady at check-in on a Saturday morning did a great job handling the long line of impatient people waiting (manager: you need to add another person). Jesus was very helpful with our uboxes. The cleaning lady also very friendly and helpful providing a clean storage unit.

Marybel Rasmijn  |  First Impressions 
Rating:
4.0

The 5x10 unit I was in the door stuck at the top it could use some maintenance. But very helpful staff.

James Witcher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LES MAKOFF  |  Overall Experience 
Rating:
5.0

The employees there, Amanda & Jesus (I hope I remember their names correctly), are 10 or 10. Help me in every way possible and answered all my questions patiently. Although you guys seem short staffed, the people you have their now are doing a terrific job. Make sure they know they are appreciated !

HERVIC ALMONTE  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Immaculata Bramlage  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

immaculata bramlage  |  Overall Experience 
Rating:
5.0

I rented a storage space for 5 years and I always had the best service and attention. Staff is great and facility is outstanding.

THOMAS ECKSCHMIDT  |  Overall Experience 
Rating:
1.0

I can’t access my unit. Code doesn’t work. Staff unable to fix it

Steven Mccray  |  Online Move In 
Rating:
5.0

Staff were very helpful. No issues with the Dadeland location. I did have issues with the app reserving a room at a different site that was not available.

KARI KUBIK  |  First Impressions 
Rating:
2.0

Staff was slow and lacked knowledge of their business. Understaffed—long lines, had to wait to be served a long time.

Carol Mescal  |  Overall Experience 
Rating:
5.0

Everything is ok

Gordon Tune  |  First Impressions 
Rating:
5.0

I wish I had names, but there are 2 African-American gentlemen who I encountered and they extended the warmest hospitality and customer service that I have experienced anywhere in a long time. 1 was on the outdoors, other as a sales agent inside.

Sandra Lyn Shue  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Calleja  |  Overall Experience 
Rating:
3.0

Everything was good except I did see a few very small roaches crawling around when I was packing up my storage. Also, the bathroom on the first floor did not have the air dryer - it seems it was removed, and there is no paper to dry your hands.

EILEEN GOMEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HECTOR MUNOZ  |  First Impressions 
Rating:
2.0

Son un pésimo lugar y dejan el nombre de UHAUL por los suelos. A nadie lo recomendaría

Alicia Martinez  |  Overall Experience 
Rating:
2.0

Súper mal educados, no ayudaron en lo absoluto mis necesidades, muy racistas y peor poco profesional. Por lugares y personas como los empleados del mostrador lugares como estos caen en bancarrota, ya puse un reclamo y espero devuelta mi dinero.

Alicia Martinez  |  First Impressions 
Rating:
5.0

Excellent site Used the same facility for over 10 years and only reason I left was due to me moving away and it was too far for me to keep using. Truzck rentals were easy and return process seamless. Highl recommend this site in particular. M.O.

MEL THOMAS ORTEGA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessenia Alvarez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WENDY LEWIS  |  First Impressions 
Rating:
5.0

Great service! Staff were friendly

Elizabeth Twist  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RAFAEL LOPEZ  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

CRISTINA ARIAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lynn olavarria  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy Houston  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

TOSHEA COLLIER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BERTA ESTEVEZ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Daniel Goldman  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

mukunda persaud  |  First Impressions 
Rating:
4.0

As I will only be using the facility for maybe a week or two, I would have appreciated if you could have charged me from 1/18/2022 thru 1/31/2022 instead of 1/18/2022 thru 2/18/2022. So I was really disappointed about that.

CARL HIRE MILLER  |  First Impressions 
Rating:
4.0

Staff were lovely and price was right, but front desk lines exceeded 40 minutes every time I was there.

Liz Wyatt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lynn olavarria  |  First Impressions 
Rating:
1.0

Compre un candado porque olvide que teníamos uno que ya habíamos comprado en ocasión anterior l, solicite el retorno de mi dinero y nunca lo hicieron eso no se hace con los clientes

ANGELICA RODRIGUEZ  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SANFORD BOHRER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Mainini  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jorge Barreto-Gil  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOSE HIDALGO  |  First Impressions 
Rating:
5.0

We were in a desperate situation and the staff at UHaul went above and beyond to help us in every way! So grateful to everyone involved!

Claudia Gordon  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MICHAEL FORER  |  Overall Experience 
Rating:
2.0

Overall the storage unit and area was clean and well maintained but when the air conditioning in my unit’s area was broken for multiple summer months, I tried communicating with the store manager via email and phone and received no response. I even reached out to the district manager, who assured me I would be receiving an update and never received a response from anyone. The font line staff were friendly but the management was completely unresponsive This was honestly the worst customer service I have experienced in a long time.

MICHELLE HOSPITAL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLARA MOLINA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lazara Rodriguez  |  First Impressions 
Rating:
2.0

Some of your staff in Miami need some more training.

Kayla Hopkins  |  Overall Experience 
Rating:
5.0

Very helpful staff!

MIMI KRANICHFELD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SOL CASTRO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUISSANTIAGO NEIRA JIMENEZ  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

David Zapata  |  First Impressions 
Rating:
1.0

I continuously made an attempt to reach the manager to the store and left various messages in regards to my unit and no one got back to me and my unit was sold for $50.

Roxana Campos  |  Overall Experience 
Rating:
5.0

Marcia was excellent. Exceeded all our expectations. Give her a big bonus for her attitude!

JOSE ORTIZ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TONY FRAGA  |  First Impressions 
Rating:
3.0

I don’t like the fact that it’s really not climate controlled. I didn’t feel difference between outside and being inside. I believe the only thing is that inside it just has a Dehumidifier.

Bryan Forbes  |  First Impressions 
Rating:
5.0

Shoutout to my man Carlton. Good dude and the lady at the front desk very helpful.

Kendall Gray  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Guenther  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

emel yilmaz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tatiana Merlo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSE ORTIZ  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ANDRES GARCIA  |  Overall Experience 
Rating:
5.0

Thanks for the great service.

Drew Hill  |  Online Move In 
Rating:
5.0

Excelente atención, lo recomiendo ….! ⭐️⭐️⭐️⭐️⭐️

ELIZABETH HERNANDEZ-APARICIO  |  First Impressions 
Rating:
1.0

manager doesn’t respond

amy huy  |  Overall Experience 
Rating:
2.0

I’ve had my stuff in storage for almost 4 years. A rat somehow got in there, but luckily it didn’t ruin anything. I had my things packed pretty good. Hopefully it didn’t get into any other units. When I closed, I had a manager on site and followed all instructions. They haven’t closed my contact and it’s been almost 3 weeks. I’ve called and called customer service and the store with no call back.

MIKA SENGPHRADETH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian McKeon  |  Overall Experience 
Rating:
5.0

Amazing customer service i highly recommend.

KAYLEY NOSS  |  First Impressions 
Rating:
2.0

I cancelled online and continue getting emails to pay. I got stuck in the elevator for over 45 mins I ranged the bell many times no one came. I called front desk 3 times and told in their way. I ended up calling the fire dept directly to get me out during regular hours. Shameful the black lady isn’t friendly or her customer service is bad nor dies she care.

Osvaldo Laso  |  Overall Experience 
Rating:
5.0

parking infant of the store always full, at time with no beers, who is parking there?

Giora Israel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jiaxi Lin  |  First Impressions 
Rating:
5.0

We stored items for 3 months. We intended on needing to wash all the bedding and clothing. We have unpacked and everything is odor free. The facility is cleaner than I could have ever imagined. The staff is helpful. I would use this location again and I would not hesitate to recommend to friends.

JENNIFER KELLEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Bermudez  |  Overall Experience 
Rating:
1.0

Was not informed the elevator would not be working for months on end. Had to carry my belongings up 4 flights of stairs and was not even offered a discount on my monthly rate.

Jenna Prinzing  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LIGIA DONADO  |  First Impressions 
Rating:
1.0

Me rentaron en el 3 piso sin decirme q elevador esta roto. No me explico nada. Mal servicio Y todo bulding demaciado sucio No hay parqueo Muy mal todo

Lina Rojas-Castano  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carolina Garcia  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Geraldine Cotter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER PRESLEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luis Sanchez  |  Overall Experience 
Rating:
5.0

Cleanest storage facility I have ever seen. All employees I encountered were helpful.

JENNIFER KELLEY  |  First Impressions 
Rating:
3.0

Everyone was very helpful EXCEPT one gentleman. Jesus! He was extremely rude to me and a few other costumers that I noticed. The first day I came in to rent a truck he was rude I thought to myself he was maybe having a bad day, but No he was worst the second time. Almost lost my business. But the rest of the staff was so pleasant I decided to overlook his unfortunate rudeness.

NATHANIEL JOHNSON  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Colin Crean  |  First Impressions 
Rating:
4.0

staff was very helpful but had a longer wait than expected to get to the help. one counter person working with 6-7 people in line and everything takes a it of time.

Brian McKeon  |  First Impressions 
Rating:
4.0

Counter help was amazing. card entry was a problem. wasn't working and had to wait for a while for help.

Donna Bermudez  |  First Impressions 
Rating:
2.0

The person who I got my unit from gave me the wrong number unit, so when I unloaded my car and brought everything up to what I thought was my unit, it was apparently not my unit. I had to unload everything back into my vehicle, go into the store and wait in line to get my correct storage unit, go back and load everything again and bring my stuff up. Also, when I pushed the help buttons to talk to an associate while inside the storage area, nobody answered. Wasn't happy to say the least!

Todd Rubinstein  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PEDRO DAMASO  |  Overall Experience 
Rating:
5.0

A million thumbs up. Thank God for the storage option.

Angela Balagadde  |  First Impressions 
Rating:
5.0

Prices are ridiculous. Florence KY to Miami FL 4 x 8 trailer one way was 319, and for a 5 x 8, only 1 foot more was $150 more. Was told by rep in Florence KY a TRUCK goes from Florida to KY for what I paid for the 4 x 8.

VANESSA CASTELLANOS  |  First Impressions 
Rating:
3.0

The wait time at the counter took about 30 minutes and I was the only one there. When I went again to buy supplies it was another 30 minute wait. Other then that it was a good experience.

Tracy Stevens  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luis Sanchez  |  First Impressions 
Rating:
4.0

The only issue we had this time versus other times was that when we registered online we could not automatically get the First month free promotional. In the past every time we got the first month free when we checked in at the office. However, the management has informed us that they will adjust the payment in the following month. Other than that, we have had an excellent experience at this facility! Thank you

Rini Verma  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

LINDA CLEARY  |  Overall Experience 
Rating:
1.0

I pay for a truck on Sunday May 8 2021 to take out my things from two storages that I had and two guys got stuck on the elevator been there for an hour without any help until we realize nobody was helping them and went to call a worker and he said that he was going to call another coworker to come but the guys were in desperte need of air and water since the emergency bottom was not working becouse no one but one went to see them since we were there taking our stuff from the first floor so they call the fire rescue who were the only ones to come and Open the elevator. No one of the staff did anything to try to help the guys on the elevator or fix the elevator after it was open. Because of that we could not take our stuff from the 4th floor when we already had the truck paid. I need someone to tell me how to proceed on this since it’s not fair that I have to pay other truck to take my things from the 4th floor. When I ask the lady at the front desk if uhual could provide me with at least a van so I could take my stuff another day when the elevator it’s fixed her answer was I could use the stairs which I find nonsensical. How she can pretend I will go 4 floors up and down with furniture and stuff ?.

Maria Pimienta  |  Overall Experience 
Rating:
5.0

Thank you so much , for all your service and keep doing for long time.

Nubia Velasquez  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sergio Armenta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gerald Cardenas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Edgecombe  |  First Impressions 
Rating:
1.0

Hacen muy mal su trabajo

MILENA HERNANDEZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSSIEL MONTENEGRO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

enrique fernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Alfonzo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

OSCAR IBARRA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAGDA ESTEVES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

pete knorr  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

April Robbins  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Carolina Garcia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shannon Farrell  |  Overall Experience 
Rating:
5.0

Thanks so much !

Raymond Alvarez  |  Overall Experience 
Rating:
1.0

The worst customer service from the all the employees working. Refusal to help when there was an issue that’s I specifically asked about. Blatant disrespectful while speaking. Failed to mention that the gate to storage was broken and would not be able to access after hours which I specifically requested multiple times. Lied to customer multiple times. Failed to write correct information after I gave him all my info, he said it didn’t matter. Terrible service, police was called

Joey Gulla  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ORLANDO RAMOS  |  Overall Experience 
Rating:
5.0

Don’t worry I will be back soon!

Viviana Gonzalez  |  Overall Experience 
Rating:
5.0

Love the staff! Very friendly and very helpful!!

Emily Alexis  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

TRACY STEVENS  |  Overall Experience 
Rating:
2.0

When moving in I was not given a lock or key and told they would open the unit when I returned. When attempting to move out I was told that I should’ve received one and a lock. I was told I’d have to pay $50 to get my things out. Horrible service and I was not able to get my belongings until my dad drive up to speak to the employee. Will not be using this company ever again and will tell others not to go here.

Ashauni Frazier  |  Overall Experience 
Rating:
5.0

We would not hesitate to come back -thank you

LAHOUD HARDAN ENTERPRISES INC  |  Overall Experience 
Rating:
3.0

While removing my items from storage, I saw 2 roaches that I could not have previously had. Same roaches I saw dead in the hallway. The lady who set me up with the storage unit was extremely rude. The guys in the back near the storage were great! Always kind and helpful. They are the only reason why I’m giving 3 stars and not 1.

Aniko Chapman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rini Verma  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PETER ERICHSEN  |  First Impressions 
Rating:
1.0

Terrible experience with the sales rep. There is no manager at the hours. They do not know the rate. I think that they overchaged to me. Working in a formal complaint to send to Headquater thanks

Jose Jouvin  |  Overall Experience 
Rating:
3.0

I notified 3 DIFFERENT Male employees ABOUT HOW uneven THE lock didn't match up to door hinges every TIME I TRIED TO unlock alarm would blast EVERY TIME it was very bothersome I HAVE VACATED MY LOCKER SHOULD RECIEVE PARTIAL REFUND THE BEST PERSON PROFESSIONAL POLITE ALWAYS WAS THE WOMAN FROM TRIADAD OR CARIBBEAN WAS THE BEST COUNTER PERSON IN YOUR DADELAND OPERATION ALWAYS POLITE AND KNEW EVERYTHING ASPECTS OF SERVICE

JON GREG SCHOLTENS  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

tiara jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rafael Benavides  |  Overall Experience 
Rating:
5.0

Excellent support from the time I rented a trailer to the 30 day storage I used

JOSEPH BUSHMAN  |  Overall Experience 
Rating:
5.0

I’ve used it for years and will use it again !!

VIVIANA GONZALEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBORAH ANNE LANIGAN  |  Overall Experience 
Rating:
5.0

Michael was very helpful.

Keith Warner  |  First Impressions 
Rating:
5.0

Thank you for a great service

SUSANA SOLVEYG ALAN  |  Overall Experience 
Rating:
1.0

Horrible customer service. The employees didn’t know how to do their job. Waited over an hour and a half to return my UHUAL trailer. I wouldn’t recommend going to this specific store.

JEAN NELSON FONTILUS  |  First Impressions 
Rating:
5.0

I appreciate the fact that your building was air conditioned. It made a world of difference on moving in the heat. Thank You.

Durena Seamster  |  Overall Experience 
Rating:
5.0

Cannot beat a FREE month! Everyone there was friendly and helpful. We got our stuff out within the month and our charge we $0!

LEANNA RENEE PFEFFER  |  Overall Experience 
Rating:
3.0

Last May, when we started our rental, I waited in line two hours, despite having done all the online registration. (Uhaul advertised the online registration as the way to skip the line and save time.)

Patricia Braun  |  Overall Experience 
Rating:
5.0

they helped me out in many ways. things could have fallen through if they didn't

ALEXANDRA DAYNA DURST  |  Overall Experience 
Rating:
4.0

Great Staff!

EDDIE RAY WRIGHT  |  Overall Experience 
Rating:
5.0

Team is outstanding! Facilities are clean and well kept. Location is excellent. This place is 5 stars all the way. No wonder they are always so busy, but is worth the wait!

Neto Muraoka  |  Overall Experience 
Rating:
5.0

Excellent service!

ANA L SOTO DE RODRIGUEZ  |  Overall Experience 
Rating:
4.0

My only concern was that there are always only two people at the office to help clients. The average wait time is almost 20-25 minutes wait in the line for service! Especially with Umiami events.

RINI VERMA  |  Overall Experience 
Rating:
5.0

Great place!

CELESTE MONROY  |  Overall Experience 
Rating:
5.0

Recently rented a storage and moving equipment. Excellent to be served by management/ Danny Feliu, thanks

Luz Dejesusvargas  |  First Impressions 
Rating:
5.0

Excellent experience! Reserved a cargo van for moving items out of a dorm room at University of Miami. Your location is perfect, only 1 mile from campus. Everything was great, start to finish.

Kimberly Morgan  |  Reservation 
Rating:
5.0

This is a clean pleasant facility. I used it for the past 4.5 years. Just emptied my storage unit after one week of making a payment and wondered why I would not be reimbursed for the 3 unused weeks.

HERMINE EVELYN  |  Overall Experience 
Rating:
1.0

After securing storage/ordering supplies online last mo. I still waited in line for the ONE empl. 45 min. He never apologized/wasn’t friendly. Ppl. were mad. One lady left cash/grabbed boxes. More...

Patricia Braun  |  First Impressions 
Rating:
1.0

Guy who checked me in had the personality of a dead fish. No enthusiasm for customer service, almost rude,Didn't give out info freely and barely when you asked. Assistant manager was awsome,keeper👍❗

Eddie Wright  |  First Impressions 
Rating:
5.0

Everything was great with great employees.

Hector Fernandez  |  Overall Experience 
Rating:
5.0

Excellent service. Mr. Feliu answer all my questions and make sure that everything was taking of care of.

merecedes De La Rosa  |  First Impressions 
Rating:
5.0

Although my previous experience trying to rent a car dolly was a disaster, this experience and location was great and closer yo my house , thank you

FLORIDA LEATHER SUPLY  |  Overall Experience 
Rating:
5.0

My U-Haul box experience was not good at all. We used Moving Helpers who was a terrible experience. My second box was delivered to Philadelphia and arrive late to Miami two weeks late.

Nicoletta Gacos  |  Overall Experience 
Rating:
5.0

Very professional

FLORIDA LEATHER SUPLY  |  First Impressions 
Rating:
5.0

Always!

LESLIE SCHREIBER  |  First Impressions 
Rating:
5.0

Location was always easily accessible. Employees always willing to assist.

RICHARD ECKERT  |  Overall Experience 
Rating:
5.0

Very happy with the servive and facility.

ROLANDO SOSA  |  Overall Experience 
Rating:
5.0

Everything was great and everyone treated me super nice. Even Francisco stayed a few minutes after ours and helped us loading my stuff into the unit I just rented. Really really good

Alfredo Hernandez  |  First Impressions 
Rating:
5.0

Nice and clean with service minded staff.

HANS PETER WANDEROY  |  Overall Experience 
Rating:
5.0

nice people in the store

JAMES J. HUTSON JR.  |  Overall Experience 
Rating:
5.0

Clean and nice facilities with service minded staff. You could have a little bit more generous opening hours.

HANS PETER WANDEROY  |  First Impressions 
Rating:
5.0

Both Marcia and Cintia have provided me with an excellent service. They were kind helpful but mostly knowledgeable. Great people for a great company

EDGAR VAN SCHAIK  |  Overall Experience 
Rating:
5.0

Nothing to add

ELIZABETH HUBBART  |  Overall Experience 
Rating:
5.0

Thanks

Jorge Batista  |  Overall Experience 
Rating:
5.0

The people at this facility, especially those behind the counter, were great. Thank you.

JOHN ELLIS  |  Overall Experience 
Rating:
5.0

Customer service has been excellent. Everyone at the location has been friendly and very professional. Would definitely recommend to anyone looking for storage.

RICHARD ECKERT  |  Reservation 
Rating:
5.0

Very professional, courteous and helpful.

Manuel Gonzalez  |  Reservation 
Rating:
5.0

Thank you

SAAD ALTARJAMI  |  Overall Experience 
Rating:
4.0

I notified the staff on 8/15 that I was moving out. They logged me out on 8/31 and auto pay still charged me on 9/1. I left a complaint with customer service still have not received my money back.

ROLAND TORRES  |  Overall Experience 
Rating:
4.0

Good experience. However, my experience in PA with UHaul was quite difficult. You were not helpful at all.

Angel Cardenas  |  Overall Experience 
Rating:
4.0

Thank you Uhaul for you professionalism. The staff really try to take care of your needs. We will continue to use your services as long as your company continues to take care of your customers.

CARL HIRE MILLER  |  Reservation 
Rating:
4.0

x

MORRISANN MARTIN WILSON  |  Overall Experience 
Rating:
4.0

Thank you!

Srinivas Krishnaswamy  |  Overall Experience 
Rating:
1.0

Had a horrible experience...spent over 3000 dollars with uhaul and worst the worst service ever.... Inadequate incompetence just lack of common sense..bunch of young kids that really dont care...

Antoinette Villalona  |  Overall Experience 
Rating:
5.0

Great folks! Very courteous, very helpful!

Linde Brocato  |  Reservation 
Rating:
4.0

The storage unitdoor handle was very hard to open I reported it-everyone was very helpful and nice partcularly the spanish woman who opened/showed me unit she was great (can’t remember name) the best

ANGELA BUSTAMANTE  |  Overall Experience 
Rating:
3.0

Long wait at counter (1:15) to rent storage unit.

SAM DOBROW  |  Reservation 
Rating:
1.0

Long waits to install hitch at Erie, PA forced me to go to another shop. It was quite frustrating. You did not have specific electrical part for my car light. Had to splice my car cables. Expensive.

Angel Cardenas  |  Reservation 
Rating:
5.0

Thanks Miguel for the assistance.

Isabel Berney  |  Overall Experience 
Rating:
5.0

This was my first time using Uhaul Storage, and I have to say that I am impressed and very satisfied with Uhaul's service and facility.

ERIC LAM  |  Overall Experience 
Rating:
5.0

Marcia, the manager of the facility is one of the most professional people our company has had the pleasure of doing business with. Please convey our thanks to Marcia & staff for the excellent service

THE YACHT GROUP  |  Overall Experience 
Rating:
5.0

Thank you for your help..

john christensen  |  Overall Experience 
Rating:
3.0

The employees were friendly and helpful but the office is under staffed. It was frustrating to have to wait in a long line with only one employee attending everyone. It’s too bad.

Elizabeth Posada  |  Overall Experience 
Rating:
5.0

None

BENNETT FELDMAN  |  Overall Experience 
Rating:
5.0

Facility was immaculate and staff very professional and helpful!

Ana Palmer  |  Overall Experience 
Rating:
5.0

Thanks for your service

patricia veargis  |  Overall Experience 
Rating:
5.0

Great customer Service. Friendly staff.

DONALD HOFFMAN  |  Overall Experience 
Rating:
5.0

Excellent

Chirine Carney  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

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