Customer Reviews for U-Haul Moving & Storage of Coram

4,106 reviews

532 Mdl Country Rd   Coram, NY 11727
(3/4 of a mile East of Route 83, South side of road, across from Marinello Funeral Home)

(631) 732-8188

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 6:30 am–8 pm
  • Sun: 8 am–6 pm

Services at this Location:

Contact Us

(631) 732-8188

532 Mdl Country Rd
Coram, NY 11727
(3/4 of a mile East of Route 83, South side of road, across from Marinello Funeral Home)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 6:30 am–8 pm
  • Sun: 8 am–6 pm
  • Free towing inspection
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent staff, well kept location and rental items and trucks always ready.

Rosa Luna  |  Overall Experience 
Rating:
4.0

No need to improve is great staff very nice

angelo sostre 
Rating:
5.0

Customer did not leave a comment.

Emmanuel Valcourt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Trevor Warner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS GOERZ 
Rating:
5.0

Maybe an express line for people who made online reservations

Francisco Wong 
Rating:
5.0

Doesn’t need improvement. Overall the customer service and maintenance of this location is grand and always reliable with their renting spaces, and trucks.

Rosa Luna 
Rating:
5.0

Customer did not leave a comment.

NATASHA BROWN 
Rating:
5.0

Customer did not leave a comment.

Valarie Ward 
Rating:
5.0

Customer did not leave a comment.

GEORGE CHOU 
Rating:
5.0

Customer did not leave a comment.

Michael Franzese 
Rating:
5.0

Eric was excellent!! Very helpful and friendly

Dean Bitera 
Rating:
3.0

truck needed at least one tire, very rough ride but beside that, when I returned the truck, your employee said it was 1/16 lower in gas than when i picked it up. Gast gauges are inaccurate at best. I drove the truck 65 miles, I added 10 gallons of gas. Your employee who checked the truck in told me I would be charged an additional $16 for this? This is UTTER NONSENSE! If I am charged this, I will be posting negative reviews on every platform I can find. I have rented from uhaul many times over the years, I even stored my stuff for the past 4 months at the coram location. Eric at that location has been great but he wasnt there when I returned my truck. I believe this is just a money grab of $16. I did not authorize the additional $16

Mike Altman 
Rating:
5.0

Customer did not leave a comment.

Robert Baldwin 
Rating:
5.0

Customer did not leave a comment.

Jeremiah Hogan 
Rating:
5.0

Thank You for your services

Angel Oquendo 
Rating:
5.0

Customer did not leave a comment.

andrew swanson 
Rating:
5.0

Eric Austin is the GM, this man is such a nice guy and works so hard to make sure you’re a satisfied customer. Great experience working with him!!

kathleen belsha  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua Drew 
Rating:
5.0

The truck was an older model, you had to play with the gear shift arm to get it to start and it sounded like the axial was rattling

Lori Matthew 
Rating:
5.0

Customer did not leave a comment.

Lateaf Johnson 
Rating:
5.0

Customer did not leave a comment.

Nicole Murphy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raul Cuevas 
Rating:
5.0

Hassle free quick and easy service.

NATASHA BROWN 
Rating:
5.0

Customer did not leave a comment.

Dean Collins 
Rating:
5.0

Customer did not leave a comment.

Edward McMahon 
Rating:
5.0

Customer did not leave a comment.

Alan Lefebvre 
Rating:
5.0

The gentleman that helped me , he was very professional . I had self pickup but the uhaul app wouldn't work and I was walking around in parking lot trying to figure out . The gentleman saw me outside in the parking lot and actually came upto me out of his to see if he could assist me and helped me pickup rental rest of the way . Thank you for having good professional people working at your location .

Ashfaq Lashari 
Rating:
5.0

Also thank you very much!

Shimon Fishman 
Rating:
5.0

Very professional experience.

Brian Buckhout 
Rating:
5.0

Customer did not leave a comment.

Darryl samuels 
Rating:
2.0

Customer did not leave a comment.

Debra Hills 
Rating:
5.0

Great experience with your team in Coram!

Thomas Knoeller 
Rating:
4.0

Customer did not leave a comment.

Sean Leisen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEVIN JOHNSTON 
Rating:
5.0

I had a drive up unit. Kept my motorcycle there. I didn't have much need to interact with staff. However I was always greeted with a friendly smile and a hello. Very friendly staff.

Robert Baldwin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela Smoller 
Rating:
5.0

Could not have been more pleased. Moving is never easy, but thanks to UHAUL.....it was groovy

Susan Kowalski 
Rating:
5.0

Go to u-haul in coram for all of your needs! I’ve used the storage and the truck rental here several times. The staff is SO friendly and helpful. Eric is fantastic, Mika is the best! The unity and the facility is always super clean and organized. I genuinely love this location. Great team there!

Michael Lombardi  |  Overall Experience 
Rating:
5.0

They were very willing to help with all my requests. Polite and pleasant.

KURT PHILIP KRAFT 
Rating:
5.0

Everything was fine.

Diane Viddertosky 
Rating:
5.0

Customer did not leave a comment.

Brian T Motley 
Rating:
5.0

Friendly people at the front desk very helpful and ready to serve you

Dean Gandley 
Rating:
5.0

I always use Coram U-Haul at least twice a month. They are the best customer service A1 I would give them a five star I would give them very professional and I always recommend them to everyone Coram U-Haul.

Melanie Michaud 
Rating:
5.0

Customer did not leave a comment.

Jovanni Rodriguez 
Rating:
5.0

Excellent staff, they are representing U-Haul perfect for you.

Douglas LaLone 
Rating:
5.0

Well run

Dave Michaels 
Rating:
5.0

Customer did not leave a comment.

Steve Guschel 
Rating:
3.0

You need to have more than 1 person working there.

Ian Goldstein 
Rating:
5.0

Thank you for you service

Angel Oquendo 
Rating:
5.0

Customer did not leave a comment.

Gianmarco Rios 
Rating:
5.0

Customer did not leave a comment.

Kolleen Hinckson 
Rating:
5.0

Customer did not leave a comment.

griselda romero 
Rating:
5.0

Equipment readily available. Staff helpful and friendly.

George Baer 
Rating:
5.0

Customer did not leave a comment.

rosalie cannata  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Delgrosso 
Rating:
5.0

Thank you! you are awesome keep up the good job😊

Dawn Wojtowicz 
Rating:
5.0

The experience was awesome

Omowunmi Adebajo 
Rating:
5.0

Very nice people

Charles Saliba 
Rating:
5.0

We had rain on our travel and the truck leaked and ruined a mattress that was in the truck.

Roger SPIEGELEIRE 
Rating:
5.0

Customer did not leave a comment.

Harry Parrish 
Rating:
5.0

Eric and his crew are freindly, efficient and keep the equipment clean and well maintained.

KEVIN JOHNSTON 
Rating:
5.0

The customer service at this location was excellent. The flexibility of renting and returning equipment (after hours) was especially helpful. I was a bit disappointed that I had to rent a larger vehicle than I wanted, but it was the same price as the smaller one so it didn't really matter.

joann azzara 
Rating:
5.0

Driver door was a little banged in so door was hard to shut and tire service monitor system light kept flashing. Truck ran ok but made some noise when turning. I got the job done with no break downs and it was good on gas. Mika and Eric who ran the place were fantastic. Knowledgeable and very customer focused. They wer a pleasure to work with. Cleanest U-Haul facility I have ever been in by far. Train all your employees to be like these to and your customers will always be satisfied and loyal.

Martin Green 
Rating:
5.0

Customer did not leave a comment.

Matthew Rohan 
Rating:
5.0

Customer did not leave a comment.

Chris Weissbach 
Rating:
5.0

Customer did not leave a comment.

Jack Dambrosio 
Rating:
5.0

Friendly peoples professional help

Carlo Raucci 
Rating:
4.0

The woman that helped me the other morning was awesome! I should’ve gotten her name, but either way she was great very very helpful and even I guess it was the manager contacted me because I had him some money was very pleasant. Seriously the best experience I’ve had renting a vehicle. This is the place!!

Chris Berget 
Rating:
4.0

Fast and friendly!

Steve Barile 
Rating:
5.0

Customer did not leave a comment.

Janice Peda 
Rating:
5.0

I really can’t think of anything that needs improvement. Everyone there was pleasant and very helpful.

Bart MacFall 
Rating:
5.0

Nothing. Service was great. Thank you.

Josette Douglas 
Rating:
5.0

Customer did not leave a comment.

Andrew Linthwaite 
Rating:
5.0

Everything was wonderful and also curtious!!

ROBERT Eerland 
Rating:
4.0

Customer did not leave a comment.

Ronald Hassett 
Rating:
5.0

Customer did not leave a comment.

Dawn Giordano  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Randi Baumgartner 
Rating:
4.0

Customer did not leave a comment.

Derrick Williams 
Rating:
4.0

Customer did not leave a comment.

Katrina Austin 
Rating:
5.0

Customer did not leave a comment.

HERCULES CHRISANTZAS 
Rating:
5.0

Nothing this went perfect

John Johnson 
Rating:
5.0

Good show

James Flynn 
Rating:
5.0

Customer did not leave a comment.

Nicole Umutoni 
Rating:
5.0

Customer did not leave a comment.

Jason Park 
Rating:
5.0

Customer did not leave a comment.

Stephen Flecker  |  Overall Experience 
Rating:
5.0

Wonderful experience. Happy I am renting here. Eric was extremely helpful and kind.

kaitlin Oshea  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

rose piedmont 
Rating:
5.0

Customer did not leave a comment.

james ricci 
Rating:
5.0

Customer did not leave a comment.

Darian Taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael DuRussel 
Rating:
5.0

The service was excellent, reservations were easy, the agents were professional and answered all questions that I had. As promised, the cargo van I rented was clean and drove okay but probably needs some updating.

William Abramo 
Rating:
2.0

I do understand that this is a business and they have to make money as well. But they charge you a late fee 2 days after your bill is due. Times are hard and if someone has to wait 3 days for payday in order to pay the unit I feel like that should be taken into consideration. Normally you get at least 7 days before a late charge is submitted. Eric the manager is rude the way he speaks to you is disrespectful. Tom is always willing to help and very nice.

kerry ward  |  Overall Experience 
Rating:
5.0

Outstanding customer service 😊

Brenda Young  |  Overall Experience 
Rating:
5.0

Very easy.

Theodore Zafiropoulos 
Rating:
4.0

Customer did not leave a comment.

Rose Powe  |  Overall Experience 
Rating:
5.0

The manager was very mean. He accused me of not paying for my rental. He cursed me out. He reported the rental stolen when I didn't make one payment after having the van for 4 months. I was surrounded by police totally embarrassed and almost arrested when someone could have called me the manager needs to be fired. He was personally jealous ofe and didn't want me to use the van

Dianne Butts 
Rating:
5.0

The staff were professional courteous and informative with Uhaul correspondences.

Rosa Luna 
Rating:
5.0

I will always keep going back to that store..

Jay-Quan Taylor 
Rating:
5.0

Customer did not leave a comment.

emmanual Mayo 
Rating:
5.0

Customer did not leave a comment.

Kenneth belzer 
Rating:
5.0

Customer did not leave a comment.

Liudmila Galutvo 
Rating:
5.0

Both the staff for the shifts of Tuesday afternoon after 3 on Nov 28 and Wednesday November 29 were very helpful professional and courteous… Amazing customer service

Rosa Luna  |  First Impressions 
Rating:
5.0

The lady taking care of the truck when I got there was very nice and polite. The truck has seen better days.

J MOSQUERA-LINCANGO 
Rating:
5.0

Customer did not leave a comment.

Valencia Raheem 
Rating:
5.0

Customer did not leave a comment.

ricardo Barros 
Rating:
5.0

Customer did not leave a comment.

Carlyle John 
Rating:
4.0

Customer did not leave a comment.

Daniel Stebbins 
Rating:
5.0

The service was excellent. The vehicle was brand new, so no complaints.

kennith grant 
Rating:
5.0

Make sure the battery is in working order. Battery died while using truck and need to get the battery jumped.

Matthew Kahn 
Rating:
5.0

Customer did not leave a comment.

Jerry Nunez 
Rating:
5.0

Very friendly staff, had what I needed and I will be a returning customer!

Roberto aceved 
Rating:
4.0

Customer did not leave a comment.

Robert Muller 
Rating:
5.0

Customer did not leave a comment.

Mike Altman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven Woloschin 
Rating:
3.0

Honor the self pickup as it should be. I had to wait until they opened at 8:00 to pickup my vehicle as it was not ready to be picked up as agreed. Thanks

Igor Sepulveda 
Rating:
5.0

Customer did not leave a comment.

Erik JENKINS 
Rating:
5.0

I would like to especially point out your excellent employee , I believe his name was Thomas Bigelow, who went far above and beyond in assisting me even after my rental was completed

Janice Torrey -Oneal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valarie Ward 
Rating:
5.0

Amazing service!

CHANEL JONES  |  First Impressions 
Rating:
3.0

The outside of the facility was clean but I had a drive up unit and all of my items were covered in dust. There were huge water bugs and spiders and cob webs everywhere. My bins were covered in dirt and dust. I would only recommend an inside unit.

montreece simpson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Santa Lucia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

irvin dowling  |  Overall Experience 
Rating:
5.0

Eric Austin was consistently helpful and available.

Peter Endriss  |  Overall Experience 
Rating:
5.0

We have been using this location for years for various rentals, Eric Austin is an asset to your company, always knowledgeable and helpful. The Coram facility is the best in the area by far.

Christopher PAUL BOOKMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

johnny walker  |  First Impressions 
Rating:
5.0

The staff is always courteous and the hours of operation are convenient.

JAMES wolffe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Frierson  |  Overall Experience 
Rating:
5.0

Everyone I dealt with were very helpful.

chris trubia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rosemary wiesner  |  Overall Experience 
Rating:
5.0

Tom was very helpful

JOSEPHW LONETTO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shalique Lee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

roni linton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

kerry ward  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole Carcione  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

chris trubia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rashaun wright  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

ELISHA WILLIAMS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kevin Rennee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANTHONY DELACASA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dorothy Kolb  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dennis Gartland  |  Online Move In 
Rating:
5.0

Erik was very professional and answered all ny question. Tom was the same way. All the women that work there were very helpful and on point.

John Bernard  |  Overall Experience 
Rating:
5.0

Place is well maintained and the staff were very friendly and helpful. Thanks Eric and all the staff. Very happy customer

Annette Conety  |  Overall Experience 
Rating:
3.0

The door to the unit still had a lock on it.

willie mobley  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

sanzelene mayas  |  Overall Experience 
Rating:
5.0

The place was well kept if I should used another storage I would definitely use u-haul I’m just hoping the other storage is like Coram but so far I don’t see any fault

ANDREAA POPLEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Halli Rosen  |  Overall Experience 
Rating:
5.0

Definitely recommend Thomas for an above excellence customer service.

Nelson Santana  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Deborah Roberts  |  Overall Experience 
Rating:
5.0

The staff at this facility were the kindest hard working and absolutely the best I have moved many times over the years and have never had a more helpful more understanding and more kind staff then I did at this facility if I had it might have made it easier on my fiancee and I . A job well Done by Tom and I am truly sorry his co worker as I have forgot her name I have never been good with remembering them ,reguardless they both went above and beyond thank you both and thank you U Hual for making a very difficult time a little easier for .keep up the great work Joseph Lorch

joseph lorch  |  First Impressions 
Rating:
5.0

The staff was very helpful Tom B in particular. It was great to be in a place where my things were safe and the staff so accommodating.

donna amarite  |  Overall Experience 
Rating:
5.0

Great staff, great setup, great technology from box designs to parking lot and showroom

FRANK FILICE  |  First Impressions 
Rating:
5.0

Tom Bigelow and Eric Austin are the best Uhaul reps I’ve ever worked with. I have told them that they should train all the other locations about customer service.

Rich Famiglietti  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

william couto  |  Overall Experience 
Rating:
5.0

To who this making sure I know at the corn facility there's a gentleman named Tom Bigelow and he has been a major help in getting all three of my lockers and also this will be my second truck rental but even though I'm moving I'm still getting a locker at Coram Ny

Franklin Fehr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darryl Smith  |  First Impressions 
Rating:
5.0

Aside the fact the unit I “reserved” was unavailable the day before I moved in the gentleman who helped me was very nice.

chris davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nico John  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nyeba Woart  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kevin johnston  |  Overall Experience 
Rating:
5.0

The young lady who processed my check-in was awesome....

TREVOR GRANT  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jarrett Gilbert  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Brice Holking  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GREGORY EVERS  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

RONNIE JAMES MICHEL  |  Overall Experience 
Rating:
5.0

Eric and his staff were quick, friendly and knowledgeable. I have used this location for several years and drive past 3 other U-Haul rental locations to go to them. They are responsive and always have clean, well maintained equipment,

kevin johnston  |  First Impressions 
Rating:
5.0

The gentleman at the desk was so helpful , answered all my questions and is a great representative of your company.

Priscilla Obrien  |  First Impressions 
Rating:
5.0

Great service at the front desk.

Robert Castaldo  |  First Impressions 
Rating:
5.0

Very nice friendly atmosphere

VERONICA LEBRON  |  First Impressions 
Rating:
5.0

Staff was very professional

Eddison Cuartas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Trevor Sesskin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

martin lynch  |  Overall Experience 
Rating:
5.0

Eric the manager is so efficient and helpful. Eric makes you feel welcome as a customer and he is eager to help and answer questions.

donna Palmer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexander Castillo  |  First Impressions 
Rating:
5.0

Great guys, all three I worked with, great

Damon Greenidge  |  First Impressions 
Rating:
5.0

The staff is very knowledgeable and helpful...

George otero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joann Moore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald Terranova  |  First Impressions 
Rating:
5.0

I have used three different storage facilities over the last 20 years.and U-haul by far has been the best I have used. The units are the cleanest and very secure. The staff is very friendly and helpful.

wayne johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael gibson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PATRICK WOLF  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAUL CIAMPA  |  First Impressions 
Rating:
5.0

Staff was very helpful, friendly and professional.

wayne johnson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rakesha Dandridge  |  Overall Experience 
Rating:
5.0

Young man was amaziNg

Kelly Boccio  |  Overall Experience 
Rating:
5.0

Young man at the counter was amazing!

Kelly Boccio  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jeff netter  |  First Impressions 
Rating:
5.0

The gentleman who helped set up my account was so helpful and knowledgeable and guided me to the best unit and truck rental. The unloading of my things was so simple because of the help we had from the workers at the facility. They were all amazing, respectful and very kind.

Dawn Giordano  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEVENBRIAN THOMAS  |  Overall Experience 
Rating:
5.0

Coram staff very helpful friendly and kind !!

cheryl eimer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharon Marchetti  |  First Impressions 
Rating:
5.0

Everyone we encountered was incredibly nice and helpful! This process was made so easy by both the manager and all of his incredible employees.

colin st aubin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STANLEY PIERRE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rocco morra  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEVENT MONTALBANO  |  First Impressions 
Rating:
5.0

The truck rental and storage option is very convenient and economical.

Valerie Ramsey  |  First Impressions 
Rating:
5.0

I first called the Coram location to inquire about a storage unit and had the pleasure of speaking with Arron, the location manager. We spoke briefly over the phone and I figured it would be easier to go down and speak to him in person since I work riguht up the road and had a lot of questions. From start to finish, Arron was so friendly and helpful. We discussed my upcoming move and what would be best for me and my current situation, and I left there feeling confident that my personal belongings were in good care. Thank you, Arron! Moving can be stressful and you made this part easy and painless. Would 10/10 recommend anyone looking to rent a Uhaul vehicle or storage unit!

Angela Osher  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

andrew fusco  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

vincent matthews  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keith Magnus  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

Ricardo Ramirez  |  Overall Experience 
Rating:
2.0

Whenever I tried to set up auto payment shortly afterwards there was fraud on my checking account somebody in the facility is stealing credit card numbers

roberto beltran  |  Overall Experience 
Rating:
5.0

Great experience!!

Chris Silipo  |  First Impressions 
Rating:
5.0

The employees are always very friendly and always ask me if there’s anything I can do to help me they would appreciate that very much

jo sabo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luba Lukova  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Johnny Ciborowski  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wesley Nixon  |  Overall Experience 
Rating:
4.0

I was told i was gonna get a 15x9 then it was rented out and i had to pay for 2 9x9 and was given “first month free” even though i was already going to rent a truck and the promotion was first month free. Womp.

daniela sanclemente  |  Overall Experience 
Rating:
3.0

Rat droppings in boxes, items eaten into, rat urine, ruined items

ejiro umaka  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shane Leighton  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Wesley Nixon  |  First Impressions 
Rating:
4.0

My account was not closed out the day I moved all my storage . My credit card was charged a extra month. It eventually was taken care of after I called U-Haul but the fact that it was left opened and I was charged a extra month made the difference of a 5 star rating and a 4 star rating. Otherwise all in all I would still recommend U-Haul in Coram to my friends. 4 Stars

Eddie Cepeda  |  Overall Experience 
Rating:
5.0

Courteous & professional

julio rosa  |  Overall Experience 
Rating:
1.0

Everything was perfect besides the actual storage animals got in and chewed through the items we had stored and pooped on everything we had to throw out most of our items

Marie Longin  |  Overall Experience 
Rating:
5.0

Well run. Very professional!

julio rosa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KELLY MULHERN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward Schmidt  |  First Impressions 
Rating:
5.0

Erick is the nicest kindest person

KELLY BOHN  |  First Impressions 
Rating:
5.0

I would only add one thing... There were some puddles on the ground of the interior first floor near the units. They seemed to just be in the hallway though, so that is why it hasn't affected my review. Other than that, very good process for me.

Deniz Kaya  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Richard Weller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jo sabo  |  First Impressions 
Rating:
1.0

By far the most unprofessional experience I’ve had with a business to date because of the poor customer service your employee Eric Austin & Scott have provided. Eric Austin threatened and challenged me plenty of times to a fight in which I would not of been scared one bit of this little guy but I was in the process of moving furniture into storage with my family. This guy was acting as if we were on the street and even told me let’s walk down the block off camera and handle it. I am 33 yrs old with 2 children & I can’t believe I had to deal with this poor customer service from your company. Had I not been with my nephew and family things probably would’ve went a different route to teach him a lesson but I’m glad I kept cool and got my storage and got out of there. The topping on the cake as I was moving all of my storage into unit another customer comes around the corner in the biggest box truck you have and tried to cut the corner to short and smashed and swiped the whole front of my uhaul truck that was totally off with no key in it in park. This was the worst experience I’ve had recently with a business and most of it was due to poor customer service, one of the main things that draws attention to your company you guys shouldn’t be pushing customers away based on your staffs attitude. I know Aaron personally from past business and he would’ve never gave me this type of customer service. I’m very sorry that you guys have to deal with these type of comments but I’m sure it isn’t the first based off of his short temper and attitude.

RICHARD II TORRES  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Alyssa Manalo  |  Online Move In 
Rating:
1.0

The building my unit was in smelled like urine. There must be a person living in there. This is why I couldn't continue business with you guys. I did inform staff.

SEAN RANDALL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

zaid Aziz  |  First Impressions 
Rating:
4.0

The UHAUL representative was very helpful! The unit was cleaned when he walked me to it (not his fault) and when he couldn't find another clean unit, he cleaned it himself. The unit did smell like hay but I know that was no fault of him so although that was the case, the representative was so helpful hence the above average rating.

JAIMIES JEROME  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

eleni ciccarelli  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maxwell Mastrangelo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Cacace  |  Overall Experience 
Rating:
5.0

Everyone was always courteous and helpful.

JOHN GARCIA  |  Overall Experience 
Rating:
3.0

The online check in process seemed easy but I arrived to the unit after closing. It took a while to figure out how to get into the building as I was trying to access the slide doors when Afterhours the manual entry door is the only point of access. It would have been nice to know that. Also, once I got in there was a locked padlock on my door so I couldn’t get into the unit anyway. That was very poor. When I tried explaining that to the rep the next morning he wasn’t understanding what I was saying even though there is no clearer way to say there was a locked padlock on my storage unit and I couldn’t get in. That was very disconcerting but he was helpful and once he understood what was going on he unlocked it.

Michael Asofsky  |  Online Move In 
Rating:
4.0

I know in business: payroll is your only controllable expense , trying to figure out your busy times could be a challenge! I’m saying that , there are some days when the facility is short staffed and the wait in the office is a little long. Still my overall experience was great. Those times when you were short staffed, the employee that was there was doing a good job.

JOHN GREENLEE  |  Overall Experience 
Rating:
5.0

My experience with this facility and especially its staff exceeded all of my expectations. Every single person I dealt with went above and beyond to help me with anything I needed. I will definitely be using them again and would highly recommend them to anyone.

John Venizelos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Noel Howard  |  First Impressions 
Rating:
5.0

The service rep very informative and knowledgeable gave me peace of mind. Believe his name was Eric informed me no worry as units not available but went above to contact me and keep me in the loop. Yes everything worked out well. Thank you guys stay heathy safe and enjoy the Holiday's to come . * RIOS family

tony rios  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven Kestin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

danielle grimmer  |  First Impressions 
Rating:
5.0

The staff at the Coram location are very helpful and friendly.

ALANNAELLICE FRANCIS  |  First Impressions 
Rating:
5.0

Your Staff is very knowledgeable and helpful.

tony rios  |  First Impressions 
Rating:
2.0

The storage was clean and the gentlemen was friendly but my overall experience with Uhaul was a disgrace I would never recommend them to anyone They dont keep their word. If you book a truck in advance it doesnt mean anything because up to the last minute they change your order It was a great inconvenience and a supervisor never called me back when i requested. They only send emails saying they cant do anything for me

Melinda Soto  |  Overall Experience 
Rating:
2.0

Been a client for many years there was water damage in unit that I was never notified of so I lost a few things , thanks , when I closed out I asked if there was a partial refund for the month and was told I was already out of the system and the person who closed me out said they didn’t know . I called the main number waited on hold for 20 minutes , was told to call another number which I did , and was told to call the manager of the Coram location I was in , the manager was not in , no callback , no response .

MATTHEW MURPHY  |  Overall Experience 
Rating:
5.0

All your people were fantastic!

Anthony Waugh  |  Overall Experience 
Rating:
5.0

Very friendly staff, the facility was always clean.

Madeline Dwyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Bergan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARGARET FISCHER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert ekert  |  Overall Experience 
Rating:
5.0

These guys were top-notch, hands down. Aaron helped me out in the morning after the app screwed up my reservation (corporate needs to look into that, cmon guys). You could tell Aaron knew the place inside and out. He was super nice, quick and got me in and out with the truck I needed and had an awesome attitude the whole time. Then the gentleman at night of whom I worked with to get a larger storage space and turn my truck in could not have been more pleasant or helpful. I wish folks I dealt with at my workplace were this good at what they did. I'll use the Coram office anytime I move my stuff in the future, and will recommend to friends and family. Well done, gents!

Carl Funaro  |  First Impressions 
Rating:
5.0

Great team there and very polite employees. When ever I need to tow or store things this is the location to go to. Nothing but good things to say about them.

Harold Trenholme  |  First Impressions 
Rating:
5.0

Nice workers

Theodore Cecchini  |  First Impressions 
Rating:
5.0

When I first rented the storage unit I 100 question to asked, it turned out I didn't have to asked none of my questions. The manager was very acknowledge and explain all. Very nice and well kept, clean storage units.

helena buchacz  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Silvia Dearaujo  |  First Impressions 
Rating:
5.0

I had an easy time both getting a storage unit and moving in. I appreciate the cleanliness of the facility and bright lights.

Dianna Langley-Peters  |  First Impressions 
Rating:
5.0

This rental occurred as a result of the Covid19 outbreak. U-haul was extremely helpful in getting our son back from college during this unprecedented time. Thank you

Richard Coward  |  Overall Experience 
Rating:
3.0

Bad customer services

AZIM sattar  |  Overall Experience 
Rating:
5.0

Excellent

marjorie lentz  |  Overall Experience 
Rating:
5.0

Always helpful staff and easily accessible unit/facility, thank you.

Florence Fox  |  Overall Experience 
Rating:
5.0

Ft safe and secure with my things there. Staff always promptly helpful.

shawmeeka ruffin  |  Overall Experience 
Rating:
5.0

Awesome experience. Thank you

Kathryn Brown  |  Overall Experience 
Rating:
4.0

Clean facility. Could use a ramp near load and unload area

donna Guralski  |  Overall Experience 
Rating:
3.0

Thet Took a few hours to unlock the storage unit and I had people waiting around ready to help me move. Other then that so fare so good.

Chris Ehlers  |  First Impressions 
Rating:
5.0

Very good customer service

Victoria Wright  |  Overall Experience 
Rating:
5.0

.

Derek Jeffords  |  Overall Experience 
Rating:
5.0

The staff is excellent... especially Lauren The manager.

STEVEN MONTALBANO  |  Overall Experience 
Rating:
5.0

👍🏽

CHARISSE BENJAMIN  |  Overall Experience 
Rating:
5.0

Lauren was very helpful and courteous.

Stefan mutchnick  |  First Impressions 
Rating:
4.0

Thanks!

Maria Fiscina  |  Overall Experience 
Rating:
5.0

The staff is very helpful and went above and beyond for me. First, they were able to get me a replacement Ubox and moved my things free of charge when the original Ubox was broken.

Lisa Smith  |  Overall Experience 
Rating:
3.0

Unit hours suck

DAVID HUGHES  |  Overall Experience 
Rating:
4.0

Everything we had in storage was well protected and we felt confident that our items were “in good hands.” Everyone in the office was pleasant, helpful and great to work with.

ROBERT BAGNASCO  |  Overall Experience 
Rating:
2.0

The reason for my move out was I was tired of my items getting wet. This occurred 3 times in 2 units. Now some stuff is ruined and the rest smells. Didnt get much satisfaction or sympathy from staff.

MARGARET NAAB  |  Overall Experience 
Rating:
5.0

Couldn’t have been better!!!

James Aspromonte  |  First Impressions 
Rating:
5.0

The employees were very helpful and courteous. Thank you.

charles harris  |  First Impressions 
Rating:
2.0

Mandatory insurance fee is absolutely absurd.

Michael Iorizzo  |  First Impressions 
Rating:
5.0

Respectful

Janene Cotty  |  Overall Experience 
Rating:
5.0

This was the first time I had used any U-Haul storage and the staff at Coram suggested ways to make my experience very smooth. I highly recommend them!

Teresa Clark  |  Overall Experience 
Rating:
4.0

Ok

DONALD TETER  |  Overall Experience 
Rating:
4.0

I cannot say anything bad about Coram. They did a great job.

susan Dagostino  |  Overall Experience 
Rating:
5.0

Thank you for keeping my property safe.

LYNDA OWENS  |  Overall Experience 
Rating:
5.0

Great

ian ward  |  Overall Experience 
Rating:
5.0

Very helpful manager and employees, very clean facility, very clean and great running vehicles and equipment. I would recommend U-Haul Storage to all my friends and family. Best Regards Sal Castelli

sal castelli  |  First Impressions 
Rating:
1.0

I will never use this facility again. a complaint has already been submitted

brittany procida  |  Overall Experience 
Rating:
1.0

Got charged for a full month when only 4 days into the month when moving out

frances alegre  |  Overall Experience 
Rating:
1.0

My ratings are based on the experience with staff. They staff, in general Lauren was unprofessional and treated me below acceptable standards. I have written letters to the company to no avail.

deborah moore  |  Overall Experience 
Rating:
4.0

All services through this office have been great. I will continue to go there for my U-Haul needs.

william murray  |  Reservation 
Rating:
1.0

Lost almost my whole storage unit due to mold and flooding.

Steve Mckil  |  Overall Experience 
Rating:
3.0

The storage space rental price was getting to high for me to store my things. That’s why I left

MICHAEL BRADLEY SR  |  Overall Experience 
Rating:
5.0

Thank you

Yves Frederique  |  Overall Experience 
Rating:
5.0

Easy to use with helpful staff. I always use uhaul.

Kenny Meckenzie  |  Overall Experience 
Rating:
4.0

.

BILL CONNOLLY  |  Overall Experience 
Rating:
5.0

It was a very well run facility. I would definitely use uhaul storage again

OMAYRA Perone  |  Overall Experience 
Rating:
3.0

Some of the staff was very unprofessional and down right rode. They would be the only reason I would not recommend a friend.

melody wiggins  |  Overall Experience 
Rating:
4.0

Other than the fees going up every year it was a great storage facility

SUSAN FERGUSON  |  Overall Experience 
Rating:
5.0

Everything about the place was great. You have an awesome team there!

Kenneth Fay  |  Overall Experience 
Rating:
4.0

With the exception of a leak last July a very efficiency storage operation

Howard Cholden  |  Overall Experience 
Rating:
5.0

Convenient & great staff.

Peter Demauro  |  Overall Experience 
Rating:
5.0

Great prices and friendly professional employees.

kathleen valente  |  Overall Experience 
Rating:
1.0

I was they're to rent a unite. The peron who helping me name was Tristan he rent me the wrong unite. After he was finish and was helping me to check in he realized it was wrong.waiting on my refund st

Shaniesha Corrodus  |  Overall Experience 
Rating:
3.0

The people are great . Staff is top notch!!!. We had water damage to somethings we had stored in the unit. Waiting to see the outcome. Staff was completely honest and let me know a sprinkler pipe was

William Burnett  |  Overall Experience 
No reviews have been submitted for this location.

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