Customer Reviews for U-Haul Moving & Storage of College Park

4,761 reviews

5400 Old National Hwy   College Park, GA 30349
(Between Starship and Title Max)

(404) 767-0766

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(404) 767-0766

5400 Old National Hwy
College Park, GA 30349
(Between Starship and Title Max)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

FRIENDLY, POLITE, AND PATIENCE

Anna Morrone 
Rating:
5.0

Customer did not leave a comment.

Kamree Dixon 
Rating:
5.0

Very Professional

Renee Okeke 
Rating:
4.0

Customer did not leave a comment.

AVA TOWNS 
Rating:
5.0

Customer did not leave a comment.

Ereca Hyman 
Rating:
3.0

Customer did not leave a comment.

nicole robertson 
Rating:
3.0

I rental a cargo van to pick up a picture the was 71inches x 71 inches, I ask the manager who assisted me with the rental was the picture fix in the unit that I was renting and I was told yes … I drove all the was to canton Georgia to pick up art only to find out that the cargo doors couldn’t clear a 6X6 piece of art.. I retuned the vehicle and asked for compensation/discount of rental … of course it wasn’t reflected in my final charge. I’ll never rent from U-Haul again. The misinformation that I received associated with the money and time that I lost was totally unfortunate and unacceptable. When I returned vehicle and was asked by the young man receiving rental asked how was my experience and I explained what happened, he immediately said “I wouldn’t suggested a 10 ft truck” I definitely won’t recommend this location to anyone

Lavoris Holmes 
Rating:
5.0

Good people and great to work with. I will not go to any other facility.

Jeff Miller 
Rating:
5.0

Customer did not leave a comment.

maurice colvard 
Rating:
3.0

Reason why would not recommend it to a friend or a family member is because. I had an issue with them before, I even got my storage room dealing with something from my family member that should’ve been resolved not for My Account.

NATASHA DORISCAR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glenn Blyden 
Rating:
5.0

Very efficient in what they do

Elias Beshah 
Rating:
4.0

Nothing Everything was great

terry lawson 
Rating:
1.0

Trying to over charge me on the truck return when I have picture proof that they are lying about the gas and mileage and where I left it. They also tried to keep my belongs that I paid for in advance. Will never use old national U-Haul again even if I was in the area.

Latonya Sturgis  |  Overall Experience 
Rating:
1.0

Trying to over charge and scam me out of $600

Latonya Sturgis 
Rating:
5.0

Customer did not leave a comment.

CLIFFORD ANCION 
Rating:
5.0

Muy bien

Afredo Isidor 
Rating:
5.0

Customer did not leave a comment.

DONALD VENSON 
Rating:
5.0

The customer service that lady in the front she don’t smile or nothing I don’t know who hired her but they need to fire her no good recommendations for her get her out of there not a friendly person at all and you don’t mistreated the customer I felt like she was very rude to my father and I’m I’m going to find a way to get in contact with her manger and her boss boss to get her out that office

Candice Jenkins 
Rating:
4.0

N/A

Lacher McCormick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latrice Boyd  |  First Impressions 
Rating:
5.0

Very Professional setting

DONALD VENSON 
Rating:
1.0

The young lady at the front counter was very rude an disrespectful. An she hung up on me twice as I was talking

JESSE SPARKS 
Rating:
4.0

Very professional!

dwight parker 
Rating:
5.0

Customer did not leave a comment.

Shawanna Brewer 
Rating:
4.0

Customer did not leave a comment.

corelle hill  |  Overall Experience 
Rating:
5.0

I only needed a moving truck for a short amount of time. Upon arriving at the location I realized I needed some packing blankets. The gentleman at the register greeted me with a friendly greeting, told him I had an appointment at 8:30 and he knew my name off the bat. He helped me make the right decision as far as the packing blankets that were best for me. When I returned the truck a few hours later,another gentleman was super nice and accommodating also in helping me to wrap up my rental. I had a great experience and I will be back. Keep up the great customer service. Also when I dropped the truck off the gentleman that helped me with getting the truck checked back in also gave me some helpful tips for my next rental. I will be back.

Arnita Dean 
Rating:
3.0

The App works well once you understand stand how to use it. However, my vehicle was not available at the original location on Senora Rd when I got there to pick it up.

Barry Ellis 
Rating:
5.0

Let me tell you about the staff at this location. They are excellent and I will always rent my uhaul trucks from here. Not only are they knowledgeable but they are extremely helpful and friendly. They all deserve a day off just because they work hard and do an excellent job at customer service.

LETIA TOLLIVER 
Rating:
5.0

The agent that served us coming into the location I loved!

Genniene Dollison 
Rating:
5.0

New employees should be properly oriented on the renting process to avoid unnecessary screening and waste of time.

Edwin Nkwenti 
Rating:
5.0

Customer did not leave a comment.

Nikki Range 
Rating:
5.0

Great Ser6

Michael Bohannon 
Rating:
5.0

The whole staff there was amazing to work with. Any problem that arose they helped make better. Staff was truly awesome I must say

Jamar Burr 
Rating:
5.0

The whole staff there was amazing to work with. Any problem that arose they helped make better. Staff was truly awesome I must say

Jamar Burr 
Rating:
4.0

Customer did not leave a comment.

JaQuan Frazier 
Rating:
5.0

Great experience…

Kevel Purcell 
Rating:
5.0

The manager on duty was always very helpful

Quantabia Hopkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Belinda Williams 
Rating:
5.0

Customer did not leave a comment.

BRENDA GRIER 
Rating:
5.0

Customer did not leave a comment.

Frances Jackson 
Rating:
5.0

Customer did not leave a comment.

Kawanis Joshson 
Rating:
5.0

Customer did not leave a comment.

Caroline Witherspoon 
Rating:
5.0

I was very pleased with the customer service. I will always use this location.

Alesia Hellams 
Rating:
5.0

Everything was to my expectations.

Khadijah Dunn 
Rating:
1.0

Stop Being Rude customers always come first no customers no business

WARREN JACKSON 
Rating:
3.0

Customer did not leave a comment.

Frank Hizine  |  Overall Experience 
Rating:
5.0

Friendly staff

Jeffrey Miller 
Rating:
3.0

Customer did not leave a comment.

CHRISTINA Kyser 
Rating:
5.0

U-Haul should provide some type of "frequent renter program" I rent u-hauls very often and it would be nice to know that there is some incentive for doing so.

Rogelio Blackman 
Rating:
5.0

Customer did not leave a comment.

Afredo Isidor 
Rating:
1.0

Customer did not leave a comment.

Malik Hall 
Rating:
5.0

Customer did not leave a comment.

Shanika Murrell  |  Overall Experience 
Rating:
5.0

Thanks to the gentleman who took care of me

Tangela Smtih 
Rating:
1.0

Poor customer service and they didn’t do my rental correctly

JOHN CHINN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juana Hartsfield-Brazier 
Rating:
5.0

Customer did not leave a comment.

Corretta Slydell 
Rating:
5.0

Customer did not leave a comment.

Alfred Gibson 
Rating:
5.0

The staff at this location were profession and very helpful. I will be using this location again.

LeTia Tolliver 
Rating:
5.0

We were supposed to drop off in College Park and she sent us to old national. The lady at college park told us “take it to that location, they ain’t got shit else today”. So we had to go 10 minutes out of route

Ariana Horsley 
Rating:
5.0

Everything went well. Would be nice to have more lightning when coming in the unit after dark.

YVONNE MURRAY 
Rating:
5.0

Customer did not leave a comment.

Traci White 
Rating:
5.0

The customer service at check-out and check-in was awesome with the U-haul truck renyltal. Very professional and kind.

Tina Mitchell 
Rating:
3.0

Customer did not leave a comment.

Gregg Dees 
Rating:
5.0

The convent locations in the area made it easy day well done.

Devon Harris 
Rating:
5.0

Great

mohammed badji 
Rating:
1.0

The check engine light was on and it made the vehicle drive unsteady. The inside of the cab was also dirty. Lastly, I found the whole process of having references to rent a truck very degrading. It’s as if you are treating your customers like criminals. I need to rent a truck next week and I will definitely not be using this location.

ASHLEY MCADOO 
Rating:
3.0

Customer did not leave a comment.

rashanda harris 
Rating:
3.0

Customer did not leave a comment.

GEROME FRASIER 
Rating:
4.0

Customer did not leave a comment.

JAMES WILLIAMS 
Rating:
5.0

Nothing... had a really good experience, the GM made sure my trailer was mopped out and ready to go and hooked up my hitch and the trailer... excellent experience.

Maurice Browne 
Rating:
5.0

EVERYTHING WAS PERFECT

donovan green 
Rating:
5.0

Customer did not leave a comment.

Carl Peroune  |  First Impressions 
Rating:
5.0

The entire team was Awsome

Consuewella Thomas 
Rating:
3.0

The employees were very unprofessional. Eating Burger King & discussing personal matters in front of the customer. The clerk was slouched down in the chair on the phone. I would advise you all to hire people who are enthusiastic about the position so they can deliver quality service.

Cherrie Taylor 
Rating:
5.0

Customer did not leave a comment.

JAVIER GONZALEZ ESCOBAR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAVIER GONZALEZ ESCOBAR 
Rating:
3.0

The young lady checking me out was talking to her co-worker the entire time. A few times she completely stopped working just to talk. She was vaping when I initially walked inside. In addition this happened two days in a row on 1/25/24 and 1/26/24. The guy who connected my trailer definitely hates his job. On 1/25/24 he told me I should have had my man attach my pull ball because he prefers to attach the trailer only. On 1/26/24 he asked me to assist him with the trailer. Both employees are VERY UNPROFESSIONAL to say the least. They both should be trained in customer service.

rashanda harris 
Rating:
5.0

Customer did not leave a comment.

Eugene Jones 
Rating:
5.0

Bruce was amazing! He helped us figure out exactly what we needed when we were in crisis.

Chrisopher Turner 
Rating:
5.0

Customer did not leave a comment.

SHERITA WHITEHEAD  |  Overall Experience 
Rating:
5.0

Everything went well

Kenneth Thomas 
Rating:
4.0

Customer did not leave a comment.

Cynthia Lurry 
Rating:
1.0

I have the worst experience today with you all. I made a reservation and got there early. Waited 15 minutes but the cargo van was not there. Was told that the person that had it didn't return it. I called to make another reservation and the closest reservation was 10 miles away. That put on an additional mileage that was unnecessary. I ended up running out of gas 9 mi after I left the U-Haul and had to walk to the gas station a mile away in the freezing cold. I put the gas on a third but should have returned it without putting gas because I ended up paying more. U-Haul is definitely a joke and it's crazy the hell I've been through today with this place.

Kayla Bolling 
Rating:
4.0

Customer did not leave a comment.

Alton Abercrombie 
Rating:
5.0

Great job

Shawanna Brewer 
Rating:
5.0

Great customer service I have had in a while. Even just calling in, still nice a pleasant

Vennis Horton 
Rating:
4.0

Customer did not leave a comment.

Veronica Deloney 
Rating:
3.0

The headlight was out when received. Once discovered I had to call road service because the site had no headlights thus confirming my thoughts. Additionally the tire pressure system was malfunctioning. They did confirm that all tires were at the right pressure and there was no trouble throughout my 1k mile trip. One of the trailer side lights was out as well. People at the site were friendly and helpful.

Brian Friedland 
Rating:
5.0

Thanks! Life is life’n, I had moved my entire apartment alone, they were understanding and patient with me.

CIGI WILSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANGELA BLACKMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAKITA JOHNSON 
Rating:
3.0

The representative did my reservation and scheduling wrong with wrong mileage. I been trying to fight the charges and have not gotten a response from anyone.

GiGi Lee 
Rating:
5.0

The agent on duty was professional

JEFFERSON MBA 
Rating:
5.0

Customer did not leave a comment.

Timmy Brown 
Rating:
5.0

The person that checked in my equipment was very helpful

Timmy Brown 
Rating:
4.0

Customer did not leave a comment.

MEUJAEL PEREZ 
Rating:
4.0

Customer did not leave a comment.

sencerea williams 
Rating:
4.0

Customer did not leave a comment.

paul scott 
Rating:
5.0

Good

JaiQuan Earls  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melinda Williams 
Rating:
1.0

The workers was rude and short with the customers not me but with other people and older customers

Harriett Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STANLEY GRIFFIN 
Rating:
2.0

Customer did not leave a comment.

VARQUIS REDEN  |  First Impressions 
Rating:
5.0

Good business/employees/etc...

Grady Ross 
Rating:
5.0

Customer did not leave a comment.

Charvis Carey  |  Overall Experience 
Rating:
1.0

I was charged twice for the u-haul

Jermaine Gaines 
Rating:
5.0

Reservation was easy to make. Vehicle was ready on time. Charges were accurate and customer service was excellent.

Alicia Oden 
Rating:
5.0

Customer did not leave a comment.

Terry Johnson 
Rating:
5.0

Keep doing a great job

Elmo Seay 
Rating:
5.0

Customer did not leave a comment.

Terraine Zeno  |  Online Move In 
Rating:
2.0

Team members need to be accurate on mileage

Lisa Thompson 
Rating:
5.0

Customer did not leave a comment.

Earnestine Delaney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES BYRD 
Rating:
5.0

👍

Charles Burns 
Rating:
5.0

Customer did not leave a comment.

Raymond Ellison 
Rating:
5.0

Customer did not leave a comment.

Willie Carrington 
Rating:
5.0

A great cast of employees

Jeff Miller 
Rating:
4.0

Customer did not leave a comment.

BRENDA GRIER 
Rating:
3.0

The issue is the Internet server. We as customers had to go outside to upload our ID photo.

ANNETTE WILSON 
Rating:
2.0

The staff was very unfriendly and not helpful at all. I did the online move out and still got an invoice that I was charged. Will not recommend

Robyn Hasan  |  Overall Experience 
Rating:
1.0

The staff was rude an the last used profanity with me

HOWARD LUELLEN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rantine McKesson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rantine McKesson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gwendolyn Sims  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marketta Bradley  |  Overall Experience 
Rating:
5.0

He is the best Quincy. The general manager is the best.

Saquita Lewis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Reed  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mariea Knox  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

THURMON GRANDBERRY  |  First Impressions 
Rating:
5.0

Mariah (working on 10/28 around 6pm) went above and beyond! Her customer service was extraordinary. A big difference from the young lady that i first dealt with, Heaven. Heaven had an attitude and seemed like she hated her job. Her customer service definitely needs some help.

Teila Drake  |  First Impressions 
Rating:
5.0

It was all good, except for the payment going up every year and not being able to get into the unit 24 hrs.

Lori Santorufo  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Breshae Andrews  |  Overall Experience 
Rating:
1.0

I was late for my unit however I did not want to loose it. I called and spoke to Quincy before auction about giving me another week. I had important paperwork inside. Tax information, pictures of my kids, report cards I have had for years. I have always paid in the past. My health prevented me from supplementing my income so I was late. Quincy stated he would have the buyer call about my pictures and one never did. I know this is a business but I always paid even if it was late. This is heartbreaking and I try not to erase it from my memory. This saddens me. I even called the morning of the auction trying to make arrangements to stop it from happening...JESUSSSSS!

ysheeka Rice  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rhonda Moore  |  Overall Experience 
Rating:
5.0

OMG I could not find the key drop box.! Staff was very friendly and helpful though

Latia Fowler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas Williams  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Sequila Alexander  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DARYL GOODEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rhonda Moore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

heidi lovett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darius Duncan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LINDA HOWARD  |  Overall Experience 
Rating:
5.0

Batman was great! Very good customer service

MARCIA OLIVE  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

LaKeisha Ogletree  |  Overall Experience 
Rating:
5.0

Thank you to all staff members that assisted me during my time there!

Alima Deverteuil  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Courtney Rushin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Adamson  |  Overall Experience 
Rating:
5.0

I believe U-Haul is an ideal business for individuals who wish to save cash. Brilliant idea to management, a job well done...

lamarcher parham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darreyon Thomas  |  Overall Experience 
Rating:
4.0

I had a great experience overall. The only reason I didn't give it 5 stars is because I paid for a climate controlled unit but everytime I went the hall were my unit was sweltering hot. It was only cool on the first floor a d by the elevator.

CHAKEISA BLANTON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ALFRED LOVETT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michalle Beavers  |  Overall Experience 
Rating:
2.0

My unit had no light Light was completely broken

Brittany Smith  |  Overall Experience 
Rating:
3.0

Access was always tough because they close so early and anytime you arrive close to closing a guy would always be standing at the entrance saying to hurry up because they are closing and he needs to lock up. Other U-Haul locations that o have use usually offer 24 hour access for an additional fee. This location did not offer this service

Chasidy Kirkland  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Shavon Gaston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIANE CRUMB  |  Overall Experience 
Rating:
3.0

It would have been nice to know that the entry access was not 24 hours and an extra fee, which was not explained at move in

Niefiesta Leigh  |  Overall Experience 
Rating:
5.0

The staff was friendly and knowledgeable when I moved in and when visiting the office.

Louise Jackson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Maurice Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dwight Robinson  |  Overall Experience 
Rating:
5.0

Thank you

Gloria Russell  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Rakia Perry  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jason WILLINGHAM  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

THERON EDMONDS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MITFORD BETTIS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

tracy wisdom  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Simeon Alexander  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stanley Dotson  |  Online Move In 
Rating:
3.0

When I 1st purchased storage unit You tend to gave me a Lock So I went home and got a load of storage stuff Can you back a new shift result somebody went up It took the lock out of the store unit And it was one of the employees

Lamar Hansell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DARRYL BROOKS  |  Overall Experience 
Rating:
5.0

Quincy was so amazing plus his staff including Jessie! I can’t say thank you enough!

AUANTE COX  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Jones  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Deveena Prendergast  |  First Impressions 
Rating:
4.0

The young man who helped me rent my truck and marked the storage was really helpful

LATISHA HARRIS  |  Overall Experience 
Rating:
5.0

Manager and the team are great people, easy and fast customer service.

mounir benzakour  |  Overall Experience 
Rating:
5.0

Everyone there was extremely helpful, friendly and a breath of fresh air after all the bs I went through just to get from Birmingham Al to Atlanta Ga. GO TO THIS LOCATION ON OLD NATIONAL! DO NOT GO TO THE WASHINGTON RD LOCATION THOSE PEOPLE DO NOT DO THEIR JOBS AND WILL LIE TO YOU

Brian Gipson  |  First Impressions 
Rating:
5.0

Prices were a bit higher than expected but I paid it kept it moving. I was also enrolled in auto pay on one of my units. I didn’t sign up for it. Overall everyone was decent and yes I would recommend UHaul even use again.

Alizabeth Jackson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Marcus Lester  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

LaSonta Reeves  |  Overall Experience 
Rating:
1.0

Rude over charge my credit card and cash for the storage.

Frankie James  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynell Robertson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jelisa TApper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vanika Ellis  |  First Impressions 
Rating:
5.0

I had the unit about 5 years for church purposes. Everything was in good shape when I closed it. The price was very affordable

Yvonne Stokes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LONDON GATLIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reginald Moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Davis  |  First Impressions 
Rating:
5.0

There were several occasions that my lock wouldn't open, but staff came to assist me, and found a solution.

Valecia Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Wilkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

vitoria ross  |  Overall Experience 
Rating:
3.0

Needs to spray for roaches

Ashunteye Webb  |  Overall Experience 
Rating:
5.0

Everything was good except for the price that I was paying which was $74.95 which was too much money for me to pay

MARCO CHIMILIO  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

CONTORIUM KIMANI  |  Overall Experience 
Rating:
5.0

I was very please with uhaul i will use again tha k you for the staff eas very nice

Phyllis Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charvis Carey  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Kareem Culbertson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Christian Jaisle  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lemar Davidson  |  Overall Experience 
Rating:
5.0

Thank you so very much for keeping my belongings secured.

George Dawson  |  Overall Experience 
Rating:
3.0

I had to wait almost 20mins before seeing some

Kenya Ford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHEKENIA BRIDGES  |  Overall Experience 
Rating:
5.0

Thank you

Steven Jones  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dawn JorDan  |  First Impressions 
Rating:
5.0

It was clean.. clean... and the staff was on point!

Larry Appleberry  |  Overall Experience 
Rating:
1.0

Rude staff General manger bad attitude very dirty storage units some kind of moisture in the air ruined my furniture

Brandon Ewar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah Abercrombie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawn Wright  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rhonda Waysome  |  Overall Experience 
Rating:
5.0

The unit was too small

Rhonda Waysome  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shakenya Williams  |  Overall Experience 
Rating:
5.0

Logistically needed to go to another location for proximity to new projects

greg hoover  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Toynoia Briggity  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Barbara McDowell  |  First Impressions 
Rating:
5.0

Both employee and the store owner were outstanding when explaining everything to me and made my purchase and visit comfortable and very easy. Sorry I can’t remember they’re names.

Arkesha Jenkins   |  First Impressions 
Rating:
5.0

Awsome place to store items

Lee Culverson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mary arnold  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tawanna Jones  |  Overall Experience 
Rating:
5.0

If I should have to use a storage again y'all would be the first person that I would come to thank y'all guys so much for your help and be blessed and stay safe💯💯💯💯💯💯💯💯💯💯👌👌👌

shannon lucas   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lee Culverson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pandora Martin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John Knighton  |  Overall Experience 
Rating:
1.0

The gentleman with the locs was extremely helpful and pleasant the day before, the day I came to drop off the truck it was met with a gentleman who was very rude and didn’t want to listen or be helpful at all when I advised him I received permission to drop my things to that particular location, I feel it could’ve been handled as simple as I did, by that rep getting customer service on the line right away and confirming what I knew, the truck was to be dropped there free of charge I had already confirmed it all the night before. If it wasn’t for me knowing what to do, this man would’ve had me drive the uhaul off the lot and left me to figure it out. Customer friendly approach was lacking, willingness to be of assistance was lacking, understanding when people move they’re already tired and stressed, ease of access and service makes the day that much lighter.

Toynoia Briggity  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charline Briggs   |  First Impressions 
Rating:
3.0

Rates were to high compared to other uhaul locations I feel comfortable an at ease knowing I’m getting the best deal and prices at all time! otherwise I feel that I being taken advantage of!!

travis church  |  Overall Experience 
Rating:
2.0

Doors not accessible when they were supposed to be. Trash in halls, odors, and dumpster overflowing. No help when called number listed.

Katrena Hester  |  Overall Experience 
Rating:
5.0

Great experience!!!

bernice walker  |  Overall Experience 
Rating:
5.0

Great people to work with

Christopher A Haas  |  Online Move In 
Rating:
2.0

I had maintained my storage account with U Haul through difficult times over several years. On 8/08/22 my unit was scheduled to be auctioned off. I called before the auction started and asked if I could make a payment arrangement to prevent the sale. I was told bluntly by the woman who answered the phone that they don't make payment arrangements. Two days later I got an email saying that my unit had been auctioned off for $10. For U Haul to not make a payment arrangement with a long term customer but did accept a $10 bid for that customer's unit is in my opinion is seriously poor management judgement. If the storage was truly sold for $10 as I was told, any payment arrangement would certainly have yielded more than $10.

betty strong  |  Overall Experience 
Rating:
1.0

They don't care to help you when you are behind in payments. I had this storage for years and they treat me like I just got it. They don't care.

roxana lindo  |  Overall Experience 
Rating:
5.0

Jada & Quincy are both "The Bomb" when it comes to their customers & customer service!! Keep up the good work you two!!! You make people feel good when they are sometimes in stressful situations.

Crystal Morton  |  First Impressions 
Rating:
5.0

Great service it’s look like storage unit was to small for all of my belongings

Lorraine Byrd  |  Overall Experience 
Rating:
5.0

Didn’t like when I needed some help cause I had a late payment no help from the so I close it out all together if I was in white folks area they would have helped

shaneka davis  |  Overall Experience 
Rating:
5.0

Always have great customer service at this facility

TAUNYA FREELAND  |  First Impressions 
Rating:
5.0

Great Customer Service.Tyrone Thompson was very helpful.

Zieme Capers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chanel Hutt  |  First Impressions 
Rating:
1.0

The only complaint that I had with the facility was that it seemed difficult to access. I needed to swipe my U-Haul card at one location and then walk across the platform and swipe another location and thne walk in front of the sensor before I could get into the storage facility. If you do not do this on a constant or frequent basis it is possible to forget the steps, and I often got frustrated. This proved to be the height of tergiversation., otherwise I had a great experience.

Barry Crutchfield  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gloria Russell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Catrina Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Jones  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Robyn Hasan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

YVETTE RUSSELL  |  Overall Experience 
Rating:
1.0

Staff is very rude and nasty especially the manager Tyrone and his girlfriend and son working at the counter. They talk to everyone this way even if your an employee. I will never get anything from this facility not even a box. I am so glad to get my stuff out! Tyrone also refused to waive any of my fees because his girlfriend does not like me because I stand up to her. Even though I do know policy he put notes on my storage account and so did she his girlfriend to never ever waive a fee and I never had a fee waived not one. The negative energy and nasty comments with an attitude is not good business and but Tyrone as been allowed to hire is family and allow them to carry on this way I’m sure you have plenty of complaints the store needs a new manager and staff because the customer care is horrible!

Portia Powell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timberlee Middleton  |  First Impressions 
Rating:
1.0

I rented a storage unit but decided I did not need it anymore because my flight got cancelled. I was told I can not have a partials refund even though I did not use the storage for a full month. Bad business I should have been prorated for the remaining days? josette thomas sylvan 6468423552

JOSETTE THOMAS SYLVAN  |  Overall Experience 
Rating:
3.0

I didn’t hate it. I didn’t love it. For the price you pay, they should have 24 hour access. At least outside. The service from the female employees wasn’t always the best. Again, for the price you pay, you should get better everything.

Lakeeta Solomon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARIA COLEY COLEMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janelle Delarosa   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tony Smith  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

KENTA BYRD  |  Overall Experience 
Rating:
3.0

Too expensive

STEPHANIE TATUM  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

YVETTE RUSSELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

saidah bostick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenya Tucker  |  Overall Experience 
Rating:
5.0

I like it 👌

Patricia Anderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Micheal Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BILLIE MASON  |  Overall Experience 
Rating:
3.0

The staff is alittle rude, and condescending. They desk staff needs to work on how they talk to people and keep their ghetto comments to themselves. The guys who are runnign around helping, hooking up and making sure the people dont need help were great. Other then that the facility was great.

Heath Wilson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Shavon Gaston  |  First Impressions 
Rating:
2.0

I inform uhaul I was moving out of storage unit on Feb 11 2022 when I picked up trailer that day, it's not my fault uhaul didn't make note of this. It was left clean and unblocked as of February 11th.

DAVID SMALLWOOD  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bailey Kirkland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bernice walker  |  First Impressions 
Rating:
4.0

Nothing to add at this time

Lynell Fenner  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kainya Harper  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Cameryn Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Brown  |  First Impressions 
Rating:
5.0

The staff was always helpful and courteous! Thank you!

florence bankston  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Laneka Alexander  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Donna Thornton  |  Overall Experience 
Rating:
5.0

Thank youall.

Jacqueline Heard  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Andrea Austin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeanna Johnson  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

ANDRE OBASEKI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

landry coffer  |  Overall Experience 
Rating:
2.0

6. Would you recommend this U-Haul storage facility to a friend? No, not this particular one. Your female staff was very rude. In particular, a female that worked the Saturday morning shift on January 8th, 2022. I was late to picking up my rental truck - as most people are. I know I 'm not the first. This particular woman actually called to ask if I was still coming for the rental. I told her I was; as I was trying to explain my lateness, she hung up on me. She didn't care - which is not professional customer service U-Haul prides itself on. The woman never stated: "if I don't come at XYZ time, you will lose your rental". But apparently, because I did not come when she thought I should have arrived, she (staff) canceled my reservation. I came maybe 30 mins -45 mins after her call. I thought with her calling to ask if I still wanted the rental (which I was grateful for) was an understanding that I was still coming. But if U-Haul is just looking to make money and not have satisfied customer service, I should not have been surprised. Disgruntled staff that don't like their job shouldn't take it out on customers. People expect better when you service people in your community. Let's see what happens with this review. I'll wait. Harlen

HARLEN ERNEST  |  Overall Experience 
Rating:
2.0

I took out insurance for the unit, unfortunately it had a hole in the top which ruined all my towels, sheets, several pairs of shoes, a coat and several pairs of pants and blouses. I told this to one of the employees as I was getting my stuff from the unit. I took pictures and a video as I was moving my stuff out. I was later told by one of the employees that they had to take the pictures not me and therefore I couldn't put in a claim. I will NEVER use U-Haul storage again, nor will I recommend it ( especially this location) to anyone.

Teressa Parker  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Desiree Mullgrav  |  Overall Experience 
Rating:
5.0

More than helpful. My storage was moved just because the Manager noticed there wasn't a light were my unit was. He moved me to a unit with a light that had just become available.

Timothy Robinson  |  Online Move In 
Rating:
5.0

Great customer service.

PAUL DUKE JR  |  Overall Experience 
Rating:
5.0

Staff is above average, Especially Ms. Maxine at this location. (5400 Old National Hwy)

Lynell Fenner  |  First Impressions 
Rating:
5.0

The facility was great my experience was great and I've had this storage space for over 6 years thank you!💯

RODNEY SLAPPEY  |  Overall Experience 
Rating:
1.0

This was the worst experience I’ve ever had, storage unit was booked online and paid for but when I arrived they didn’t have it available. Was told I got a refund an it would be back on my card being that I was charged twice but nothing has yet to come back on my card

Sade Thornton  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Leisa Maddox  |  Overall Experience 
Rating:
5.0

I would recommend This Location because the Staff is very Friendly, Professional & they put their Customers First. I myself will continue to go to the UHAUL on OLD NATIONAL HWY, COLLEGE PARK, GA if I ever need to rent a truck or a storage.

Raymond Bell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TYRONE WARE  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Fred Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darrell Crenshaw  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JESSE MERCER  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Cynthia Kurtz  |  Overall Experience 
Rating:
3.0

The manager told me I would’ve been charged 100 dollars per item left in 411 storage. Didn’t offer any help towards the situation.

Jemia Williams  |  Overall Experience 
Rating:
5.0

To whom it may concern: A personal comment to U-Haul on Old National Hwy, the Management there was sos on their job 3 yrs. I rented and I was very satisfied many people gave me horrible experiences about thefts but I had none. Even during Covid-19 I was and though I'm senior citizen and had no one to help me move out the manager Mr. Thompson saved me from my distress. please note his kindness and willingness to go beyond what's expected and I will recommend this location. Thanks to all U-Haul employees in College 😀!!!

LESIA JOHNSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

D'vorye' West  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheraldine Wilkerson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Angela Emerson  |  First Impressions 
Rating:
5.0

The staff was very helpful and knowledgeable.

Linda Buford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANTOINE DEVON CAMPBELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mark jackson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sabrina Scudder  |  Overall Experience 
Rating:
1.0

It was a poor, because I keep getting billed for an amount I already paid to close out the storage unit. Now, I’m getting billed every week. I cannot paid again and my storage was already auctioned off. I even left left a message with a lady in the office and I don’t think she relayed the message.

mary womack  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timeka Tucker  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lori Santorufo  |  First Impressions 
Rating:
1.0

I found rat doo doo droppings all in my clothes and on the storage floor i had to throw all my clothes away that they was living in and got no refund cause they say i didnt have insurance so i loss everything worst experience ever

MArquez Pruitt   |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

andrew franklin  |  Overall Experience 
Rating:
5.0

Professional and very courteous

April Kelly  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Levonia Greenslade  |  Overall Experience 
Rating:
1.0

The staff were always rude and too busy to help you. I had this storage for a few years. The staff were consistently rude for each time I had to deal with them. I hated paying this bill because I felt I was paying for these people to behave the way they did. Awful experience. A weight lifted off when I moved all my stuff out.

taka smith  |  Overall Experience 
Rating:
4.0

My experience with this facility was good 👍

Neil Angel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dana Powell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KENNETH SAUNDERS  |  Overall Experience 
Rating:
5.0

very helpful with a good rate

Beverly Price  |  First Impressions 
Rating:
5.0

No comment is necessary after two good years of service Thanks again.

coretta watts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shekenia Bridges  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

vivi tanner  |  First Impressions 
Rating:
1.0

The storage unit was fine however some of the staff should not be in the front taking care of guest if they do not know how to treat nor talk to people. One sales person on particular told not only me but another guests “she’ll just cancel our reservation”, I’ve never known that to be the first resort anywhere especially when you’re spending money on storage units, trucks, and items in the store. Due to her attitude I canceled my unit as well as my truck and took my business elsewhere.

DESTINY GEARY-LEE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Emmanuel McCall  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Valerie Buckley  |  Overall Experience 
Rating:
4.0

None

George Trabi  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Darlene Miles  |  Overall Experience 
Rating:
1.0

I made reservations at 12 for a truck and storage and was lead around until 9 to get a move in ready unit then got there at 5:30 am to have to wait another 3 hours to move in and then find gas due to the gas shortage and then to be charged another $15 for being late returning the truck back, I’ve used them for years and was very disappointed in my service

MATISHIA MOSLEY  |  Online Move In 
Rating:
5.0

THANK YOU

Charles Leshore  |  Online Move In 
Rating:
5.0

So glad I chose this location. Will definitely recommend to others. You were my extended family for almost twelve years. I'm already missing you guys 😊

RACHEL LANE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SANDRA PONDER-HARRISON  |  Overall Experience 
Rating:
4.0

I have used u-haul for a lot of years. My go to place for all my moving and storage needs

Privacy Request  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dawn Holman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Brown  |  Overall Experience 
Rating:
2.0

Im missing a tv

Ralph Brown  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Breanna Zimmerman  |  Overall Experience 
Rating:
5.0

Very please

Sheraldine Wilkerson  |  First Impressions 
Rating:
4.0

Great experience

Eric Binns  |  Online Move In 
Rating:
2.0

Nobody at Uhaul actually completely fills out their forms. Without every person successfully putting the correct notes and information, it puts the customer at huge disadvantage.

Cameryn Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jalisa Davis  |  First Impressions 
Rating:
1.0

Uhaul is famous for the first month free but I was charged for the first month eventhough I rented the truck. Even after appealing to the manager he refused to honor that policy, I will tell everyone I encounter DO NOT GO TO UHAUL ON OLD NATIONAL HIGHWAY BECAUSE THEY ARE NOT A REAL UHAUL. THEN FOR THE SURVEY TO SAY "SHERRIE YOU QUALIFY FOR A FREE MONTH" IS TOTALLY RIDICULOUS! THEY TOOK ADVANTAGE OF MY SITUATION AND I DON'T WANT ANYONE ELSE TO GO THROUGH THAT!!! STAY AWAY FROM UHAUL ON OLD NATIONAL HIGHWAY IN COLLEGE PARK GEORGIA!!!

SHERRIE MILFORD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

D'Vetta Lee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kaliea Rashaad  |  Overall Experience 
Rating:
2.0

The woman who works there is a complete idiot and she has no idea what she’s doing and she might as well be deaf because she doesn’t listen at all. And why do I need to purchase a specific lock just to rent a unit and it’s the most expensive one, this facility is a scam and you guys love taking advantage of people.

Mia Dean  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HENRY WILLIAMS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kimberly Dennis  |  Overall Experience 
Rating:
5.0

VERY ATTENTIVE STAFF ALONG WITH VERY CLEAN FACILITY...THANK YOU!!!!

kimberly zack  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Everlene Nuriddin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marquavious Dennis Sr  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rodney Fowlkes  |  Overall Experience 
Rating:
5.0

I was so glad to have found them I realy.enjoyed doing business with them

Etta Smith  |  Overall Experience 
Rating:
5.0

Everything went so smooth I am still in awe and might I add grateful

MICHELLE COLVIN  |  First Impressions 
Rating:
5.0

Everyone went over and beyond to make sure that we got what we needed Thanks for your good service.

GLENDA OJEDA  |  First Impressions 
Rating:
2.0

I’m very upset with the service I received from the old national location. Even with the COVID situation they didn’t try to help with assistance with some of us who was infected by COVID. I was constantly harass even after I told them the truth and even tried to pay reduced payment to hold my storage. Every company out here has giving people assistance until they got back right from the COVID. Uhaul didn’t care about the customer and sold my stuff even when I wanted to try pay something. I’m very upset I lost a lot things my Grandmother had before she pass this year in June.

Taquarius Turner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Earnestine Delaney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEMETRIA DAVIS  |  Overall Experience 
Rating:
5.0

Tyrone provided excellent service and was very patient throughout the whole transaction

Privacy Request  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shajuana Crowder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Jones  |  First Impressions 
Rating:
5.0

Uhaul customer service was superb. The facility was nice and clean. The security measures in place assured me that my belongings would be safe. Convenient and close to home. Thank you Uhaul for your efficiency and taking out the guess work for my move and storage.

Meriam Dume  |  Overall Experience 
Rating:
5.0

I was very impressed by the service that I received from U-Haul!!! The staff was very professional and the Manager was especially helpful with the mov-in process, he showed me all around the facility, the bathrooms were clean and well lighted,I didn't have enough light in my unit and he provided me with more lighting. I've done business with a lot of storage facilities and this one gets a 5 star rating!

PRISCILLA LOGAN  |  First Impressions 
Rating:
4.0

Only thing is its very pricey but overall, uhaul had great representatives at the store when I came in.

Leslie Howard  |  First Impressions 
Rating:
5.0

Overall my experience was great. I had a little issue with gaining access to the facility, but after explaining my problem with the staff, they were able to clear all of the issues I had.

KARIN GRANVILLE  |  Overall Experience 
Rating:
1.0

My whole storage unit and everything im it had mold which required me to have to trash everything in there.

Keith Webb  |  Overall Experience 
Rating:
5.0

Great customer service

Michael Mitchell  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DeAndra Jackson  |  Overall Experience 
Rating:
1.0

My items were exposed to moisture and subsequent damage. The door to the unit was faulty and did not have an adequate seal. When I informed the store, nothing was done.

Veronica Crenshaw  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VERONICA Robinson-Hines  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffani Martin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

denise ramos  |  Overall Experience 
Rating:
4.0

Friendly and gret personality

connie mathis  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CATHERINE PADILLA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Jamal James  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

peggy delores thornhill  |  First Impressions 
Rating:
3.0

Too Expensive

nicole brown  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Precious Ross  |  First Impressions 
Rating:
5.0

nice to have a smooth transaction during this trying time

Karen Jasmine  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Jalesa Phillips  |  Overall Experience 
Rating:
5.0

Tyrone is a great GM, I always enjoy catching up with him. He runs a tight ship M.R.R

MIKE ROCKER  |  Overall Experience 
Rating:
1.0

The guy them waited on me was very rude he didn't even speak and when I say rude I mean very rude plus a bad attitude

Amanda LaGarde  |  First Impressions 
Rating:
1.0

The customer service here was HORRIBLE. This location is by far the worst UHAUL place that I have ever been to.

Jalesa Phillips  |  First Impressions 
Rating:
5.0

Good people

David Grissom  |  First Impressions 
Rating:
5.0

Everyone was very friendly and always had a sile on their face.

Vanessa Woods  |  Overall Experience 
Rating:
5.0

Everybody did great and I had no problems.

Janella Scott  |  First Impressions 
Rating:
4.0

This location I have used before I was pleased then I am pleased now

Donnetta Jackson  |  First Impressions 
Rating:
5.0

Great people.

Lecora Bowen  |  Overall Experience 
Rating:
5.0

Customer service was great, no issues.

Joshua Phillips  |  First Impressions 
Rating:
5.0

awesome service; no issues

amira bass  |  First Impressions 
Rating:
2.0

I had a bad experience with the staff while having my belongings in storage. I would not recommend this particular location to anyone.

Lauren Moore  |  Overall Experience 
Rating:
5.0

Good service very calm, I was disappointed that I reserved a rental on Tuesday, but no one could find it, but they did have one I could get.

Patria Cunningham  |  First Impressions 
Rating:
4.0

The lady working at the counter was very professional and helpful. It was a true pleasure to deal with her

Petter Gardo  |  Overall Experience 
Rating:
5.0

A friendly place good customer service

tanee cobb  |  Overall Experience 
Rating:
5.0

Tne staff at uhaul on old national highway was professional, articulate and very knowledgeable about the storage, rental trucks and equipment. The manager and his team were always nice.

Sharron Bess  |  Overall Experience 
Rating:
5.0

Id like to give a special thanks to Tyrone Thompson and the employees they were very professional and helpful i would recommend this Uhaul facility to everyone everything about it is tip top

Erskine Littleton  |  Overall Experience 
Rating:
4.0

Thankyou

DIANE SCOTT  |  Overall Experience 
Rating:
5.0

I was treated with care and concern as I was going through a difficult situation for which I will always be grateful.

Lecora Bowen  |  First Impressions 
Rating:
5.0

exceptional service

Farlarieo Pierce  |  Overall Experience 
Rating:
5.0

BEST WISHES ALWAYS. It was great doing business with you all and THank you for your business. I used to pay 69 dollars each month for storage and was surprised my bills came up more than 400$

sheryll crawford-greene  |  Overall Experience 
Rating:
5.0

It''s my first time to rent storage :above my expectations, price affordable, good customer service. Thanks!

Ibra Mar  |  Overall Experience 
Rating:
3.0

Customer service is not good at this location.

Santrella Davis  |  Overall Experience 
Rating:
4.0

I needed extra hours to access storage,but other than everything else was Kool

Henvick Williams  |  Overall Experience 
Rating:
1.0

It was terrible. Costumer service was terrible. They talk you with no courtesy. And they don't explain to you thoroughly what your paying for and how there system works.

Timothy Mcmillian  |  First Impressions 
Rating:
4.0

Quincy really made my day at the I have been given the runaround on Peter Street about my storage unit which was canceled by an employee at Peter Street and my truck wasn't ready at the Campbellton Ro

Marie Willis  |  First Impressions 
Rating:
5.0

Great service

Keshia Phillip  |  First Impressions 
Rating:
5.0

N/a

jerome grier  |  Overall Experience 
Rating:
5.0

Very helpful and friendly service and supportive staff. Mr Tyrone was awesome! !

sandra bates  |  First Impressions 
Rating:
5.0

Good service

JeffREY Burrell  |  First Impressions 
Rating:
5.0

Great Facility. Very organized and clean. Some employees are nicer than others which can only be controlled so much by a company, however it’s clear that the manager runs a tight ship!

Jonathan Joyner  |  Overall Experience 
Rating:
5.0

Will recommend

Sonja Walters  |  Overall Experience 
Rating:
5.0

The .manager and his staff are very helpful and professional which means a lot

Renee Jones'smith  |  Overall Experience 
Rating:
1.0

I had the most horrible experience dealing with this facility (ONH). PLEASE find another place to store your items. This facility is kept well, but the service and practices are unethical. Beware!!

ALEYSHA PHILLIPS  |  Overall Experience 
Rating:
1.0

My entire belongings were damaged by Mold, I let the Manager know, he acted like he was unconcerned and took a few pictures, he didn't make a claim, a month later I had too, by then everything gone

Wylma Grace  |  Overall Experience 
Rating:
1.0

I used the storage and alll my belongings had mice poop all over them and they molded and in boxes. I use moth balls and my belongongs are damaged..

Quintell George  |  Overall Experience 
Rating:
5.0

No Comment

Lundy Jones  |  Overall Experience 
Rating:
1.0

Tyrone act upperty , He need a serious attitude check. Hood rat Ny Kee has the same problem with customers. She have been wearing the same black leggings all this year. Send a Mystery Shopper by.

Darrell Billingslea  |  Overall Experience 
Rating:
4.0

N/A

Cheryl Wright  |  Overall Experience 
Rating:
1.0

Very poor experience. The initial gentleman who assisted me was cool however there was some miscommunication and the General Manager Tyrone Thompson needs more customer service training. Horrible!!!!!

Timothy Leslie  |  Reservation 
Rating:
4.0

I had mold on my pictures. Also a stain on my mattress so, the warranty is out the window. Other than that, I was pleased with U-haul. Upset about my mattress and, pictures. :-(((((....

Linda Boles  |  Overall Experience 
Rating:
3.0

Bugs, rotten, danage to property

lUCRETIA Sellers  |  Overall Experience 
Rating:
5.0

Tyrone displayed professionalism and pride in this facility- always ready to assist and answer questions.

Bonita Houseworth  |  Overall Experience 
Rating:
5.0

Great experience.

Pleaz Anthony Williams  |  Overall Experience 
Rating:
5.0

I want to thank you all for everything, i will call back soon i promise. You were very helpful and your custome serves was great. A gain thank you.

Mattie Mccoy  |  Reservation 
Rating:
4.0

Uhaul is great,I will always use them If I need storage again

Tasheem Bowens  |  Overall Experience 
Rating:
1.0

I did not like the phone calls and mail sent to my job. I got in trouble for that. Never again!

Horatio Gamble  |  Overall Experience 
Rating:
5.0

Staff was professional and very helpful. Special shout out to TJ who made my move out experience less stressful. Would recommend this location to others

terri howard  |  Reservation 
Rating:
5.0

Thank 4 your help...

Freddie Jordan  |  Overall Experience 
Rating:
4.0

I was upset that I recieved a truck with a bad tire on it and it went flat during my move. I had to wait for roadside assitance and I was not able to complet my move in one day as planned .

Consulelo dutch  |  Reservation 
Rating:
5.0

Always great customer service wouldn't deal with any other company!

billie flynn  |  Reservation 
Rating:
5.0

My Uhaul experience was perfect and yes i will recommend to all family and friends.... Thanks to employees for being helpful. Y.Bridgewater

yolanda bridgewater  |  Overall Experience 
Rating:
4.0

My only suggestion is to allow people to move out at any point during a month, with pro-rated fees. Instead of customers having to pay for an entire month, even if they aren’t occupying the space.

LaShanda Evans  |  Overall Experience 
Rating:
3.0

Too often these surveys are subjective with answers that should not resolve with yes or no. This Uhaul has worked to improve on its customer service over time. If needed, I would rent storage again.

CHRISTI DAVIS  |  Overall Experience 
Rating:
1.0

I think any place off of old national is run by ghetto ignorant people. Not just just black. They all meet up on old national highway to be belligerent nasty people.

antonio farley  |  Overall Experience 
Rating:
5.0

Great staff. Helpful and had great follow up to my questions and requests. Cleanest cavity EVER!

Lila Polite  |  Overall Experience 
Rating:
5.0

The customer service was great the facility was clean. U- Haul is the only company i use for truck rental/ storage needs!

Billye Jones  |  Overall Experience 
Rating:
5.0

The staff at this location were amazing.

Lauren Phillips  |  Overall Experience 
No reviews have been submitted for this location.

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