Customer Reviews for U-Haul Moving & Storage of Clinton

2,045 reviews

800 High St   Clinton, MA 01510
(Rt 110 Near Lancaster, located beside fung Wong restaurant)

(978) 365-2400

View Facility Map

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: 9 am–3 pm

Services at this Location:

Contact Us

(978) 365-2400

800 High St
Clinton, MA 01510
(Rt 110 Near Lancaster, located beside fung Wong restaurant)

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: 9 am–3 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

RAMON ESPINAL CASTILLO 
Rating:
4.0

Customer did not leave a comment.

Steve Macnamara  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mary Bell  |  Overall Experience 
Rating:
5.0

It went very well thank you

nancy mayo 
Rating:
5.0

Customer did not leave a comment.

Ryan Stoddard  |  Overall Experience 
Rating:
5.0

lower prices,,, lol.

james hazel 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Curtis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

elizabeth curtis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Spanagel 
Rating:
5.0

Big help, very friendly and informative!

Max Zoll  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUIS CARMONA 
Rating:
5.0

Easier drop off app. Not intuitive. May have been me but app was cumbersome and frustrating

Tom Bateman 
Rating:
5.0

The cargo van was dispatched to me completely filthy, both in the front and back. I understand around this time of year with all the snow, salt and freezing temperatures, it’s challenging to keep the interiors clean, but there was trash in all both doors and a tack on the passenger seat. ALL FOUR TIRES had low air pressure in the 50s/60s when the PSI should be at 80. This is not something I would ever complain about nor ask for a refund, simply just inform the manager or whomever is working upon returning it since this isn’t usually my experience. I understand I am not leasing a luxury vehicle but I actually do expect them to be relatively clean - at least all trash removed - and more importantly, safe. The tire pressure is an issue and should be routinely checked especially during the colder months. Despite filling up the cargo van to a full level prior to returning it, I was charged as if the van were brought back with only a quarter tank. I suspect whoever checked the vehicle didn’t check the gas gauge but the temperature gauge which is just an absolute amateur move. I have a receipt for the gas. I sincerely doubt this vehicle was dispatched after I dropped it off at 2 PM so I would like an employee to double check the gas level first thing tomorrow morning. You can also check ALL my past reservations and you’ll find I’ve never failed to fill the gas tank. Failure to do so is just incredibly rude and inconsiderate to the next customer. The Clinton U-Haul location closes at 3 PM on Sundays. I was disappointed when I noticed the error at 2:45 PM - and when I immediately called in hopes to catch someone before the location closed, no one answered at the store location. I called 10 times. This is just pure laziness - either staff didn’t want to answer a customer’s call so close to closing or they left early. This experience was just completely frustrating and unacceptable and this is coming from a customer who does not spend hundreds at U-Haul annually, I spend thousands. And this is the first time I have ever complained. I would like a full refund and I want my email forwarded to the current, new manager at the Clinton location so she’s aware of the situation. Since she took over the store location, the location itself appears much more organized and clean. She should be aware of this situation.

Home Abigail 
Rating:
5.0

Customer did not leave a comment.

Dan Wagner 
Rating:
4.0

good

matthew araujo 
Rating:
5.0

Thank you ⭐️⭐️⭐️⭐️⭐️

Rodrigo Mancilha 
Rating:
5.0

Customer did not leave a comment.

George Baberkov 
Rating:
5.0

Thank you all of you...since the beginning ( Mr. Melendez ) thru the end...(Christine, Roberts..)👍👍🙏🕊. God's bless you guys, Edwin Torres

Edwin Torres  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jack Johnson 
Rating:
5.0

The manager at the Clinton, Massachusetts!! Was amazing her name is Christine!!! GREAT CUSTOMER SERVICE!

Kelly Sequeira 
Rating:
5.0

Customer did not leave a comment.

Marcus Ross 
Rating:
3.0

Not much expertise from the attendant regarding ball or hitch capacities. Since I had done the research in advance, I did not need much guidance and input. When I arrived there seemed to be a question about the availability of the trailer I had reserved months earlier - this was a momentary point of unacceptable stress. It turns out, the location had the equipment, but if they had not, it would have created a significant scheduling and financial problem for me. A reservation should be guaranteed or U-Haul should have responsibility to accommodate their commitments or pay a significant accommodation fee.

Lee Slade 
Rating:
3.0

Customer did not leave a comment.

Krystyna Traverse 
Rating:
5.0

Customer did not leave a comment.

joe nugent 
Rating:
4.0

Customer did not leave a comment.

Douglas Baker 
Rating:
5.0

Customer did not leave a comment.

Stephen Corey 
Rating:
5.0

Customer did not leave a comment.

David Spanagel 
Rating:
5.0

The truck automatic transmission would get stuck in high range on hilly terrain, i think the torque converter might be starting to have issues. This is potentially bad as the truck can over rev if the hill descent is long.

James House 
Rating:
1.0

New manager in Clinton guy is asshole

Shawn Adshade 
Rating:
5.0

Customer did not leave a comment.

Joseph Baj 
Rating:
5.0

Customer did not leave a comment.

Whitney Byrne  |  Overall Experience 
Rating:
5.0

Everything was Perfect. Easy rental.

Jason Hietala 
Rating:
5.0

Customer did not leave a comment.

ROBERT MORSE  |  Overall Experience 
Rating:
5.0

The guys were friendly and very helpful; the trailer was ready to go and they hooked it up to the hitch and made sure it was safe.

Jon Massaro 
Rating:
5.0

We were very satisfied with our experience. Thank you.

Susan Mongeon 
Rating:
5.0

Great facility and Mr. Nguyen was extremely professional and helpful in making my decision to rent a storage unit.

Christian Hanley  |  Overall Experience 
Rating:
4.0

The manager is friendly, if there was a problem he addressed it and found a solution right away.

Dan Golando  |  Overall Experience 
Rating:
3.0

I went to pick up Friday night and although I was in the app at the front door, I was told I was at the wrong location. So I returned Saturday morning, but apparently my agreed drop off spot in Walpole NH no longer had space, so I had to drive to Newport NH. This is the reason I had excess miles that I was charged for. I request that you reverse charges for the extra miles on Order Number: 20818115.

Tom Leckrone 
Rating:
3.0

Everything was great about the facility but the prices are just too high for a unit. Prices went up 3-4 times while I had the unit for the 2 year tenure

dante disilvestro  |  Overall Experience 
Rating:
5.0

Everything was great. No improvements needed

Lisa Krasnoff 
Rating:
5.0

Customer did not leave a comment.

helen baj 
Rating:
5.0

Convenient storage at a reasonable price

Anthony Decillis  |  First Impressions 
Rating:
5.0

Thank you Nguyen

NABIL ELOUFIR 
Rating:
5.0

This was one of my best uhaul experiences. Uhaul colleague was very helpful and quick in handling the rental process.

David Piragis 
Rating:
5.0

Very nice polite Man working alone doing more thsn 1 at a time with a smile will go back to him again

James Emo 
Rating:
5.0

Customer did not leave a comment.

Jonathan Guild 
Rating:
5.0

Worker was amazing and sweet

Linda Santana 
Rating:
3.0

Bring earplugs inside the truck is extremely loud, just driving down a road! They should have insulated the back fiberglass cab. I wouldn't want to take a long trip in the highway when this thing!

Kenneth Wynn 
Rating:
5.0

Buy Nguyen was very helpful and waited for us while we arrived just 2 minutes before closing on Sunday. Amazing experience- ***** 5 stars to this gentleman! Thank you

Bhupendra Rawal  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ann parness 
Rating:
5.0

Truck was clean, but needed maintenance.

Linda moorcroft 
Rating:
5.0

Fast and easy

Jim Serewicz  |  Overall Experience 
Rating:
5.0

friendly service

Charles DeLong  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristina Kromer 
Rating:
5.0

Great customer service!!

WILLIAM CURRIE 
Rating:
2.0

Trailer fell off on a main road in traffic. Rented a truck and motorcycle trailer. The employee connected the trailer and took a photo. I drove a few miles down the road and when I looked in the rear-view mirror the trailer was flopping all over the place and somebody on the sidewalk was hollering at me. I had a drive further down the road so I could stop safely. When I got to a stop sign I jumped out and saw that the trailer wasn't connected and was basically just being dragged by the safety chain which scared the living @#$% out of me. A few people were shouting at me as if it were my fault, which was very embarassing to say the least. I'm glad this happened before I got to the highway. The employee I dealt with that day was very professional and courteous, and it was a positive experience up to that point. Unfortunately I think he just sat the trailer on top of the ball hitch and tightened, not realizing it wasn't seated on the ball. I understand mistakes do happen so I feel awful for him. Nobody goes to work wanting this to happen to a customer.

William Rigby 
Rating:
5.0

Customer did not leave a comment.

helen baj 
Rating:
3.0

Customer did not leave a comment.

joel poulin  |  Overall Experience 
Rating:
5.0

The motorcycle trailer towed great, worked very well and very easy to load, tie down and unload. My only concern was there was not a spare tire, which I did not need but would not have liked waiting for a support team to find me and bring a tire if needed. Overall, very happy and would do this again.

Steven Beard 
Rating:
5.0

170,000 miles on truck, driver seat belt did not function correctly. probable warped rotor on front brakes - terrible rocking when braking. Squealing/squeaking in front end (bearing). Employees were all very good, hence the 5 star is for them. Corporate would be more honest saying truck is 12' + 3' and not 15'. Sure the diagram shows actual 12' box but markets it as 15'. It's like "read the tiny print". I rented one of your vans and I knew exactly what I was getting. Now I have to make another trip based on everything not fitting. No wonder a friend uses Penske.

Scott Czaja 
Rating:
4.0

When training a new employee how to hookup a trailer, have him/her/they train on Uhaul trucks so that when a customer rents a trailer, this does not take so much time.

Connie Benjamin 
Rating:
4.0

The person that helped me was very good. He guided me to a place to park, reviewed the condition of the trailer, took some pictures, entered some data onto phone and off I went. Satisfied

Wesley Esser 
Rating:
2.0

My gripe is with the gas reporting. I received the truck with 1/4 tank, and returned it with what appeared to be 1/4 tank but it was reported as an 1/8. I traveled 31 miles and added over 5 gallons of gas. These were normal roads and I did not use any air conditioning, so unless this truck only gets 6 mpg, I was unfairly charged for it.

Matthew Rogers 
Rating:
3.0

Truck was somewhat dirty - not too dirty but clearly very well used. Previous renter had left items in the truck which was missed by UHaul crew during checkin and I had to remove/discard. I would have appreciated truly clean and sanitized vehicle. Windshield was coated in a film - which I can only assume was from smoking/vaping/etc. I know its a rental truck and standards are lower, but still pretty gross.

David Neuman 
Rating:
5.0

Customer did not leave a comment.

EDSON DA 
Rating:
5.0

Customer did not leave a comment.

MAURA SCANLON 
Rating:
5.0

Customer did not leave a comment.

Brooke Santos 
Rating:
5.0

Your team who helped me pick up and return the truck were *excellent.* They were both professional and courteous while still being quick and efficient, especially during a difficult time of year (Back to School and End of Month). I would happily return to U-Haul of Clinton for my next U-Haul rental.

Jason Turner 
Rating:
4.0

The guy who helped me was absolutely great. I left a pair of sunglasses in the truck, and he called to let me know. That kind of honesty and customer service should be recognized and rewarded.

John Stazinski 
Rating:
5.0

The manager of this location was exceptional. He was kind, knowledgeable, and made the process very easy. I highly recommend this location and will be using again should the need ever arise.

Francene Gleason 
Rating:
5.0

The manager was excellent, and very informative.

jason delinsky  |  First Impressions 
Rating:
1.0

Don't over charge for fuel and condition of vehicle when it's returned exactly how you rented it

Ronald Rhoades 
Rating:
4.0

Customer did not leave a comment.

Helen Ross  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Eric Peterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Keaveney 
Rating:
5.0

Earlier and later gate hours would make it even better. More gravel on the open lot spaces would make it better as well.

marlon reis  |  First Impressions 
Rating:
5.0

more 10' trucks

BARRY SMIRAGLIA 
Rating:
5.0

Customer did not leave a comment.

John Green 
Rating:
4.0

we moved forward!

Karin S Evans 
Rating:
5.0

Customer did not leave a comment.

Jim Serewicz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT MAIMONE  |  Overall Experience 
Rating:
5.0

Check tire pressure.

Barry Maskas 
Rating:
5.0

Customer did not leave a comment.

Miguel Molina 
Rating:
1.0

Customer did not leave a comment.

Sam Alkhoury  |  Overall Experience 
Rating:
5.0

Huy was very helpful.

Robert Aldape  |  Overall Experience 
Rating:
4.0

Huy was responsive, showed me the covered storage areas, and had me signed up right away. When I came with my RV he had the spot ready, provided my contract, code and card, and shared pertinent info. So far so good!

jana wirch  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leah Zoltany 
Rating:
5.0

Customer did not leave a comment.

Ed Martinez 
Rating:
5.0

Customer did not leave a comment.

MICHAEL SMALL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Way  |  Overall Experience 
Rating:
5.0

I thought the final price I paid for the rental was quite high. $200 for less than 12 hours seems kind of ridiculous.

Erin Carlon 
Rating:
5.0

Yes

Jose antonio Dacosta 
Rating:
5.0

Customer did not leave a comment.

eric rios 
Rating:
5.0

really? nothing.

William cosme 
Rating:
5.0

The manager in charge at the store was a gentleman, very honest and knowledgeable.

John Krostaz 
Rating:
4.0

Customer did not leave a comment.

Phil Daniels 
Rating:
5.0

Customer did not leave a comment.

Maron Wylie 
Rating:
5.0

The over all rental good. But my rental was a good size pick but wish it had other options with it. Like a ramp to move large items to load truck being it didn't have hydraulic system to raise large items to truck. Thank you

Carmelitia Wellman 
Rating:
5.0

Customer did not leave a comment.

Daniel Pontillo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Flannagan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Silva 
Rating:
5.0

Customer did not leave a comment.

Michael Kilian  |  Overall Experience 
Rating:
5.0

Great service and great staff!

DANIEL RUIZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Ahern 
Rating:
5.0

Customer did not leave a comment.

Stephen Trischuk 
Rating:
4.0

This is the second time I have dropped off the trailer DURING BUSINESS HOURS and had to wait around because no employee was present. The office was open and lights on. I started to do the return by app before the employee returned.

carl leeber 
Rating:
5.0

Everything went really smooth. The attendant was very good no issues no problems. Nice job.

Thomas Turini 
Rating:
5.0

The establishment was perfect. Everything. Went smoothly

Victor Barboza 
Rating:
4.0

Customer did not leave a comment.

Michael Hamelin 
Rating:
4.0

Customer did not leave a comment.

Sonitha Eng 
Rating:
5.0

Customer did not leave a comment.

Howard Galusha 
Rating:
5.0

NA

Peter Drew 
Rating:
5.0

Things were great there.

david fortier  |  Overall Experience 
Rating:
5.0

Great customer service, nice friendly staff. In and out in minutes.

William Balunis 
Rating:
5.0

Customer did not leave a comment.

Michael Scardigno  |  Overall Experience 
Rating:
4.0

Tire pressure was very high in some tires, very low in others. The time it takes to check out all the dings and scratches and photograph the vehicle is ridiculous. I’m going to think twice before I ever rent from you again.

Paul Grady 
Rating:
5.0

Customer did not leave a comment.

Isabelle Tower 
Rating:
4.0

Although open when I dropped off at the location, no one was in the office to check me in. The app check in made it seem like it was going to charge me again for the rental. When the employee did return from wherever he was, he did explain that the initial charge was just pending would fall off. App should make that clear. Otherwise good experience

carl leeber 
Rating:
5.0

Customer did not leave a comment.

Kathleen Strickland 
Rating:
1.0

In fact, I used to rent unit 864 in Clinton MA. The bad customer service and the over charges had forced me to leave. Luis Melendez Rivera had by mistake locked my unit so many times and I had to call him to open my place. It's been a rough experience. Unfortunately, I am continuing to receive late notice from Luis Melendez Rivera while I no longer rent. Will you please ask him to do a better job and no longer send those notices?

Alain Abaya  |  Overall Experience 
Rating:
5.0

Climate control option if possible.

Eric Peterson 
Rating:
5.0

Customer did not leave a comment.

JOSEPH SMITH 
Rating:
5.0

Everything was excellent keep up the great work !

ELBA PATEL 
Rating:
4.0

Customer did not leave a comment.

Clive Holyoak 
Rating:
5.0

Jake was extremely helpful throughout the entire process. Thank you!

David Collum  |  Overall Experience 
Rating:
5.0

Staff was amazing. Very helpful after a disaster with storage at Leominster facility. Reservation accepted but no available units? The staff at clinton went out of their way to accommodate us and make it a smooth process. They even changed my truck and trailer return to them. Awesome job...awesome service...awesome people....thank tou so much...

Michael Hamelin  |  First Impressions 
Rating:
5.0

The guy on duty the morning after I returned the truck found some very valuable items I left behind in the cab. He called me right away and I picked them up that morning. I’m so thankful for such honesty and integrity. That guy deserves recognition! I’ll always choose U-Haul because of my experience

John FitzSimmons 
Rating:
5.0

Customer did not leave a comment.

Jonathan Guild 
Rating:
5.0

Kevin was great

Jeff Takle 
Rating:
5.0

Customer did not leave a comment.

John Prentiss  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roy Mirabito 
Rating:
4.0

Customer did not leave a comment.

Kathleen Fitzpatrick 
Rating:
4.0

Customer did not leave a comment.

linda Kimball 
Rating:
4.0

Customer did not leave a comment.

nicholas towle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRIS BAYER 
Rating:
5.0

Special thanks to the team here for helping me find an item that I forgot in the truck after returning - thank you so much!

Ashley Lentz 
Rating:
5.0

Customer did not leave a comment.

Ronald Wood 
Rating:
5.0

Customer did not leave a comment.

Melissa Sargent 
Rating:
5.0

Very friendly stuff grate place .

Attila Horvath 
Rating:
5.0

Great experience with Jake ,he explained to me everything what I was looking for,very good communication! Thanks Jake

artan memishaj  |  First Impressions 
Rating:
3.0

No numbers on my unit despite my complaints. When I went to close my unit out. The gentleman working had no access to the cash drawer and could not sell me any additional products. I don’t understand why he was working if he cannot do such basic tasks..

THOMAS CASASANTO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD GIBBONS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Melissa Williams  |  Online Move In 
Rating:
5.0

Had a storage unit and rented multiple vehicles over the last 3 years! Great customer service!!! Thank you!

KATHY DICLEMENTE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ramon correa  |  Overall Experience 
Rating:
5.0

Luis was great! Made everything easy

DAVID MARSH  |  First Impressions 
Rating:
5.0

The manager is a wonderful person and will do anything to satisfy you needs

Alejandro Frias  |  Overall Experience 
Rating:
5.0

Always willing to help, friendly staff. Thank you

Breden Reilly  |  Overall Experience 
Rating:
5.0

Very pleasant experience with a stuff grate people.

ATTILA HORVATH  |  First Impressions 
Rating:
4.0

Conveniently located and reasonably priced.

Robert Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

douglas deloge  |  Overall Experience 
Rating:
5.0

Thank you for such a positive experience

CHRISTINE O'TOOLE  |  Overall Experience 
Rating:
5.0

Keep up the good work

Paul Tambolleo  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

John Crockett  |  Overall Experience 
Rating:
3.0

Hard to get in touch with specific uhaul locations.

William Schofield  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Janette De Jesus  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

hanningtone obiero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john bedard  |  First Impressions 
Rating:
5.0

Best Uhaul establishment I’ve ever visited.

TREVA BROWNE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

christia enciso  |  Overall Experience 
Rating:
5.0

Bueno

itanael da silva costa  |  First Impressions 
Rating:
5.0

Millie was awesome to deal with.

Seth Gonyea  |  First Impressions 
Rating:
4.0

Customer service at this U-Haul location is exceptional. Every employee I interacted with was very friendly and helpful! Kudos!

Tracy Scovil   |  Overall Experience 
Rating:
3.0

The manager is not friendly at all or has his moments. He could be a good person but he sure needs a class in customer service.

SAMUEL JEROME  |  Overall Experience 
Rating:
5.0

Quality services %100

Luis Andujer  |  First Impressions 
Rating:
5.0

Millie is the best hire you have ever made. She is warm, personable, gracious, professional and goes the extra mile!

DIANE LAVIN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DENISE SILVESTER  |  Overall Experience 
Rating:
5.0

The staff here have been beyond helpful over the past week for me.

John sierra  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

laura neilsen  |  Overall Experience 
Rating:
3.0

Depending on my refund , i would use them again

Mike Lilly  |  Overall Experience 
Rating:
5.0

The best place

william hebert  |  Overall Experience 
Rating:
5.0

The gal was soooo awesome!! They told me when to come back when one was opening up, so grateful bcuz it’s very close to my house! Soooo happy!!

Sarah Mchaud  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maribel Ortiz  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

NATHANIEL GOVE  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

olivia shaffer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JoseD Colon  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CAROL O`LOUGHLIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

W Dewey Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Kilian  |  First Impressions 
Rating:
5.0

Very friendly & helpful staff.

Carmen Rojas  |  First Impressions 
Rating:
5.0

Thanks for making tough time easier to move!!!

joseph marc-aurele  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WAYNE STEVENSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANE MAYNE  |  First Impressions 
Rating:
5.0

Luis is extremely helpful and very professional. He helped out when we needed it!

WENDY GAMMON  |  Overall Experience 
Rating:
5.0

Manager Luis was extremely helpful in securing us storage for our vehicle.

TIM CARNELL  |  First Impressions 
Rating:
5.0

Great staff!!!

JOHN FOSTER  |  First Impressions 
Rating:
5.0

Dan un buen trato alas personas

samuel brito  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Forhan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRETT KLYVER  |  First Impressions 
Rating:
5.0

I was happy with my experience at U-Haul in Clinton. They have extremely helpful employees working there.

andrew shanley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Nikitas  |  Overall Experience 
Rating:
1.0

If you pay you bill and move few days later they don't give you money back for the rest of the month so.use you all month and move out and they don't explain that to you when you move in no fair

Miguel Rodriguez  |  Overall Experience 
Rating:
5.0

All of my experience’s with UHAUL have been excellent.

CHRISTINE O'TOOLE  |  First Impressions 
Rating:
5.0

Luis was awesome!

douglas deloge  |  First Impressions 
Rating:
5.0

Luis was extremely helpful on site throughout my rental process as well as helping secure uboxes for an out of state move. The other staff I interacted with were also awesome and super helpful and knowledgeable.

Rudy Goad  |  Overall Experience 
Rating:
5.0

Luis the manager was great. He was very professional and courteous. Was a great pleasure to deal with him.

JoseD Colon  |  First Impressions 
Rating:
5.0

Luis was awesome and was quick and knew his stuff. Highly recommend!!

dante disilvestro  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROB GOYETTE  |  Overall Experience 
Rating:
1.0

Rented a unit and the employee forgot to take the universal lock off so when my movers showed up with a truck filled with entire house we couldn’t get into unit and the store was closed ! We had to let the moving company leave and go to a different town to unload the entire truck the next day by ourselves. And then he still charged after saying he didn’t put the charge through…for the unit we were locked out of. That was 3 days of multiple phone calls to get refunded.

AMY KELLY  |  Overall Experience 
Rating:
1.0

The unit Didn’t have the lock removed therefore when the moving company showed up it was locked and office was closed! Horrible experience. Had to keep our belongings on truck overnight and move it ourselves the next day. Rented a unit in another town ! Never again will ai use Uhaul products.

AMY KELLY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wandy Tavarez  |  Overall Experience 
Rating:
2.0

Always a bunch of crickets in the unit. Getting all over your stuff Always broken glass and debri over the driveways. Never enouph staff. On three separate occasions I had to stand there and wait more than a half an hour to talk to someone because there was only one person and they where helping someone else.

Kristopher Vento  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rael Onyiego  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Matthew Richer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wendy Hakala  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Bliss  |  Overall Experience 
Rating:
4.0

I am still looking for outdoor space to park RV.

RICHARD GIBBONS  |  First Impressions 
Rating:
1.0

1. Motor home was hit and received 6k damage while parked. 2. While we paid rent on our slot someone else was using it while it was vacant. 3. Let a family member use our slot while we were away and they experienced their unit being moved and their new awning was stolen and replace with a damaged old one.

liam nelson  |  Overall Experience 
Rating:
1.0

Uhaul is very difficult to deal with sometimes. When you call the branch location no one pick up and customer service is very poor. Also they tend to charge you things that don’t need to. Clinton location charged me for cleaning when I never heard of that and I left the unit clean how it was. They still charged me for cleaning. They need to definitely improve customer service!

Suziene Perucci  |  Overall Experience 
Rating:
2.0

I had a problem with ants and mice. Lost two furniture pieces due to ant infestation and several items due to mice

martha mcauliffe  |  Overall Experience 
Rating:
5.0

Everything always great.

david fortier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George Eleftheriou  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LOUIS IORIO  |  First Impressions 
Rating:
5.0

I started using a unit last October for a future move to the area, it took us this long to find an apartment, 9 months. We had no problems with the safety of the facility. The staff were outstanding in helping me with my needs. I would never hesitate to recommend U-Hall to anyone. We also rented a truck to move with a one way and drop off at this facility so easy!

John Innamorati  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

steve holman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lucas vitoriano  |  Overall Experience 
Rating:
1.0

First they said there was one unit available then when the agent went to check on it it wasn't available. He then said there was another unit available and i should follow him to see it only to find out it wasn't available. Then he tried to offer me a tiny unit which was way too small for my needs so I couldn't take it. Never going back there.

Mark Fryer  |  Overall Experience 
Rating:
5.0

SHE WAS GREAT, AND VERY HELPFUL

DONNA JENKS  |  First Impressions 
Rating:
5.0

The customer service rep was great, but they need more than one person on a Saturday. The customer ahead of me was so rude. Kept taking phone calls and going outside . There were a few people trying to do contracts. The rep was patient but it would have been much smoother with two people working.

Andria Duggan  |  First Impressions 
Rating:
5.0

Pam was extremely nice and helpful.

Matthew Richer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

john wagner  |  Overall Experience 
Rating:
4.0

Stellar customer service! Antoine was friendly, pleasant, and extremely helpful. I had an issue with my storage unit and he solved it immediately. Can't speak highly enough about the service. The condition of the unit I rented was poor; I had a leak that caused slight damage to my items (I was switched to a different space once I mentioned it). I do wish the access hours were a bit longer, as I sometimes need to gather things for my business later at night. It's not a huge deal would, but it would be so much more convenient if it was 24-hour access. All in all, I am very happy with my experience.

Tiffany Gnoza  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jennifer Navas  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

luis navas  |  Overall Experience 
Rating:
5.0

Great people I was there for lie 6 years and they could not have been better! Even during my move out they really helped me. Great management and professional people 👍

RICHARD FIERSON  |  Overall Experience 
Rating:
2.0

The staff was great, the rooms do get damp so I did lose some furniture. A tall particle board book shelf (not great material to begin with) it swelled from the dampness. And I also had to dispose of a couch due to mold. I didn’t bother to fill out a claim for these items as they weren’t great to begin with! If you need to store something long term you may want to find a climate controlled facility. If you just need some space for plastic totes and things of that nature this facility would be perfect. They’re so great to work with for renting their trucks also!

Jessica Lange  |  Overall Experience 
Rating:
5.0

Good experience.

JOHN LENT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Way  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Theresa Goheens  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff Guyer  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mike farrell  |  First Impressions 
Rating:
5.0

2nd time here. Positive experience both times. Great customer service.

Robert Cappello  |  First Impressions 
Rating:
3.0

It was ok but limited offerings as far as sizes of units. I also wish you would prorate the unit if we leave early, it’s not like you would lose money really since it seems there are lots of people that would rent the unit right after we move out.

Lindsey Mcchord  |  Overall Experience 
Rating:
5.0

Store Manager was excellent and very responsive

David Joyce  |  Overall Experience 
Rating:
5.0

Signing up was easy. Office help was efficient and thorough. Got assistance picking out supplies. All good.

Debra Anderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nick Forte  |  Overall Experience 
Rating:
4.0

Overall security is very good and the RV spots under the roof shelter are excellent for storage. The access road around the RV storage tends to not drain well, gets muddy , and could use some more crushed stone, slope and runoff work.

Tony Fiorentino  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RICHARD GIBBONS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIAN SAGE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jack sarnoski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randy Dunnells Jr  |  First Impressions 
Rating:
5.0

Very satisfied witt every aspect.

lorraine murray  |  Overall Experience 
Rating:
5.0

Tammy was very helpful and kind. Made doing business easy and pleasurable!!!

John Forhan  |  First Impressions 
Rating:
5.0

Was overwhelmed by there impeccable capacity

VICTOR BARBOZA  |  Overall Experience 
Rating:
5.0

Top notch service and experience!. Job well done!

MOHINDRA SEEPERSAUD  |  Overall Experience 
Rating:
5.0

The facility on High St in Clinton is exceptional. The office is extremely well stocked and neat and organized. What makes this facility so special is the outstanding leadership of Tammy the manager. She is always so helpful and caring to the customers. Moving is a stressful time and Tammy's calming and supportive demeanor always picked up my spirits. She is truly a goodwill ambassador for Uhaul and I am thrilled to recognize her efforts on this post. FYI I used your facility for 2 one way rentals as well as storage. Dan R.

Daniel Regan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nick Forte  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan McMullan  |  Overall Experience 
Rating:
5.0

I worked with Tammy and she was great. She explained everything clearly and helped me get in to a moving truck with no hassle. When finished, she went over all the charges and provided my a receipt related to my storage move out. She was great & highly recommend this location.

Carrington Crawford  |  Overall Experience 
Rating:
5.0

Tammy Thompson the Gen Mgr was knowledgeable , professional and always smilin. A pleasure to work with.

Paul Erickson  |  First Impressions 
Rating:
5.0

Very good management.

Carole Laperriere  |  Overall Experience 
Rating:
5.0

The lady at the desk Tammy was real helpful.

Thomas Bonci  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dick Betzig  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

liam nelson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Merle Gray  |  Overall Experience 
Rating:
5.0

Tammy was the best.

Russell Keefe  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jay McDonald  |  Overall Experience 
Rating:
5.0

Wonderful greeting and assistance by the manager,full explanation of the services. Directions to our unit were easy to find.she was a delite!

John Innamorati  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

terry kline  |  Overall Experience 
Rating:
1.0

Overcharged repeatedly but on auto pay Idiots at the office could never fix issue Home office not much better Keep increasing prices

SCOTT SHEPHERD  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RICHARD AUBIN  |  Overall Experience 
Rating:
5.0

Worked exclusively with Tammy. Excellent customer service. Would recommend your business and would tell them to ask for Tammy.

bob cappello  |  Overall Experience 
Rating:
5.0

Staff was always helpful and friendly. Whole process of moving in and out was easy and convenient

Richard Matano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margaret Meehan  |  Overall Experience 
Rating:
5.0

Tammy went above and beyond to help us make our move as simple as possible, and when I did stupid and made a mistake or misunderstood something she was incredibly forgiving and helped set things straight. Will definitely refer family and friends with moving/storage needs and when the time comes, I’ll be back!

Zachary Horn  |  Overall Experience 
Rating:
5.0

Tammy was amazing to work with!! Very helpful!

Stephanie Staszewski  |  Overall Experience 
Rating:
5.0

Tammy was very professional and friendly will definitely use u haul again

elizabeth joyce  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

edmund destrefano  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Suzanne Conforti  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD GIBBONS  |  Overall Experience 
Rating:
2.0

As a repeat yearly customer, I do not appreciate the attitude and argumentation I received from same person on two separate occasions. I'm a paying customer, I do not need this guy hollering at me .I'll go elsewhere this year.

Mark Meninno  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yandry Vargas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheila McGown  |  Overall Experience 
Rating:
5.0

U-Haul made my move much less stress free than I thought it would be. Thank you!

Mary Pratt  |  Overall Experience 
Rating:
5.0

I was very happy with my experience. I no longer had the need for storage space. But if my needs change, I won't hesitate to rent space again.

CHRISTINE CASSIDY  |  Overall Experience 
Rating:
5.0

Always received excellent service...

Suzanne Coltey  |  Overall Experience 
Rating:
5.0

Great experience.

Janet Slota  |  First Impressions 
Rating:
5.0

Scott was terrific . Explained the whole process and everything worked just as Scott explained to us . Excellent customer service!

Richard Matano  |  First Impressions 
Rating:
5.0

I had a very positive experience here. Staff was very helpful with attending to my needs. I decided to rent a storage unit and will be recommending your facility to others.

David Wright  |  First Impressions 
Rating:
5.0

We needed short term storage at very short notice. A 10'x30' happened to be available and we took it. The curbside access and extra size made loading and unloading very efficient.

EVAN SUITS  |  Overall Experience 
Rating:
5.0

The staff is súper friendly and shows true interest in a well planned travel exoeriance . I highly reccomend the storage facility in Clinton mass.

BOBBY HOLLYWOOD  |  Overall Experience 
Rating:
5.0

The new manager was very helpful and friendly

NANETTE LAFLEUR  |  Overall Experience 
Rating:
5.0

Staff is super friendly and helpful. The unit is cleaner than one i rented in the same facility some years back.

James Heinlen  |  First Impressions 
Rating:
5.0

Chris is beyond excellent, concentrating on customer service. Makes a huge difference when you're under stress doing difficult things like moving and storing!

Paula Nedved  |  First Impressions 
Rating:
5.0

Very well run very professional I was impressed

perry belanger  |  First Impressions 
Rating:
5.0

Cris the manager is a great guy. You’re lucky to have someone like him running your place

BYRON DALTON  |  Overall Experience 
Rating:
5.0

Great experience!

Sheila McGown  |  Overall Experience 
Rating:
5.0

No comment

teresa silva  |  Overall Experience 
Rating:
3.0

Chris was did a great job handling all my storage and truck rental needs over the past year with Uhaul I saw 2 store managers and Chris was by far the best.. Best,

Matthew Brier  |  Overall Experience 
Rating:
5.0

Well run facility!

KARL JOHNSON  |  Overall Experience 
Rating:
5.0

The UHaul website does not provide the convenience it advertises. This is my only criticism of the storage location.

Claire Milliken  |  Overall Experience 
Rating:
5.0

Extremely helpful and friendly. He made sure I had everything I needed. Advised me with knowledge on the things that I had questions or concerns.

Diane Welch  |  First Impressions 
Rating:
5.0

👍

Luis Irizarry  |  Overall Experience 
Rating:
5.0

Great experience. Staff was wonderful!

Angela Ely  |  Overall Experience 
Rating:
4.0

Chris and his staff were helpful and friendly

charles ohalloran  |  Overall Experience 
Rating:
5.0

Awesome couldn't sent reviews tryed

Jeffrey Lavallee  |  First Impressions 
Rating:
5.0

The staff were all friendly and efficient.

William Miller  |  Overall Experience 
Rating:
5.0

Thank you!!

Sheila Ramos Rivera  |  Overall Experience 
Rating:
4.0

Manager was very helpful and was a great guy. Thanks Roger

ROGER POULIN  |  Overall Experience 
Rating:
5.0

Easy and efficient process. Dependable every step of the way.

Francis Ward  |  First Impressions 
Rating:
5.0

Nice helpful employee

Debra Mahony-Higgins  |  First Impressions 
Rating:
5.0

Always well taken care of. Snow removal was always done in a timely manner and staff always ready and willing to help.

donna gadoua  |  Overall Experience 
Rating:
4.0

Overall great service. Easy registration process. Chris was super friendly and helpful. Unit is clean and secure. Would give it 5 stars if my fob worked, technical issue. Should be all set today.

Nancy Flaherty  |  First Impressions 
Rating:
4.0

The storage unit is easy to access. It is reasonable for a small space. The staff who helped me (Chris) was great and super helpful.

Zachary Temple  |  First Impressions 
Rating:
5.0

Very happy my strorage

Michael Everitt  |  Overall Experience 
Rating:
5.0

Great facility and manager I will definitely be back next fall.

Brendan Lynch  |  Overall Experience 
Rating:
5.0

Very friendly staff.

Todd Munn  |  Overall Experience 
Rating:
5.0

Thank you

Pam Wallace  |  Overall Experience 
Rating:
5.0

Staff was super friendly and helpful.

Pam Wallace  |  First Impressions 
Rating:
5.0

Entire staff and management were awesome, friendly, & helpful!

nadine hunter  |  Overall Experience 
Rating:
5.0

Thanks for ur service

zoraida morales  |  Overall Experience 
Rating:
2.0

Overall - great people, location and facility. BUT - 1st renter of 2 new units w/ wood floors over dirt. Serious mold after 30 days covered everything. Many items destroyed. Insurance didn' cover

R Lyndon Burnham Jr  |  Overall Experience 
Rating:
5.0

We should be reimbursed for the time we don't use if we close the agreement early

genilson junior  |  Overall Experience 
Rating:
5.0

Amazing experience, the staff was very professional and the storage rooms in perfect conditions. No more words, it can't be any better.

drite kessaris  |  Overall Experience 
Rating:
5.0

Very happy with the service

john keese  |  Overall Experience 
Rating:
1.0

U-Haul failed to honor this written agreement

Stephan Reis  |  Reservation 
Rating:
5.0

This place is the best, employees were very accommodating and knowledgeable and friendly, to bad I moved, I would have liked to stay there, Thanks Rick

Richard Marshall Jr.  |  Overall Experience 
Rating:
2.0

Flooding is a problem I had an inch of water in my unit one day after heavy rain. My unit had alot of videogames and electronics in it so this was very destressing to me.

Peter Dziokonski  |  Overall Experience 
Rating:
5.0

Jordan is a very helpful and friendly person. He was always there for us when we had questions.

Wendy Landry  |  Overall Experience 
Rating:
5.0

Great!!!

HARIPRASAD DARKASTU  |  Overall Experience 
Rating:
5.0

Great service and hours. Very user friendly experience.

richard adams  |  Overall Experience 
Rating:
3.0

Paid monthly rent on 1st of mo but moved out on 10th.Manager verbally advised I'd be credited for remainder of mo.This was not honored when I checked out because I was "removed from the system." What?

John Donnelly  |  Overall Experience 
Rating:
5.0

Very helpful and very easy to work with

karen stodolski  |  Overall Experience 
Rating:
4.0

Great place to store items. A little expensive for the small unit.

john lucas  |  Overall Experience 
No reviews have been submitted for this location.

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