Customer Reviews for U-Haul Moving & Storage of Clermont

6,307 reviews

13650 Granville Ave   Clermont, FL 34711
(Across the street from Reed Nissan Dealership, On the South side of SR-50, 3mi east of HWY 27, 1/2mi west of CR-455)

(407) 347-4065

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(407) 347-4065

13650 Granville Ave
Clermont, FL 34711
(Across the street from Reed Nissan Dealership, On the South side of SR-50, 3mi east of HWY 27, 1/2mi west of CR-455)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Wonderful experience. Very friendly staff! Highly recommend. Had a hitch put on the car.

Stephanie Reynders 
Rating:
5.0

Customer did not leave a comment.

Lucas Wiggs 
Rating:
5.0

Nothing I can think of

Alan Nichols 
Rating:
5.0

Customer did not leave a comment.

Miriam VILORIA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Madeline Jusino 
Rating:
5.0

Very courteous and professional

Beverly Musser 
Rating:
5.0

Very professional. Treat me with great respect and worked with me.

Rene Castro 
Rating:
5.0

Customer did not leave a comment.

Dan Candage 
Rating:
5.0

I like the return system they have a this location. Well organized.

Arnaldo Garcia Baez 
Rating:
5.0

The guy that help me was very comdering and pelight.

DAVID MITCHELL 
Rating:
5.0

Customer did not leave a comment.

Randall Bohannan 
Rating:
5.0

Easy registration and rental. Very easy return. James, the yard man, extremely helpful and friendly!

Ricky Dodd 
Rating:
5.0

Customer did not leave a comment.

Lynell BARNES 
Rating:
5.0

The two employees I interacted with were friendly, helpful, and my goodness...so hard working even though the place was closing in less than 30 minutes.

Jacob Stephenson 
Rating:
5.0

Location is always nice, premises is kept very clean and organized. Difficulty returning vehicle after hours, but no fault of the location.

Casey Bunton 
Rating:
5.0

Needed a hitch for a new car. This is the second time that I used this Uhaul dealer shiip for a hitch. Both times everything went smooth. I would recomend this Uhaul location for your needs

Michael Trentadue 
Rating:
5.0

Customer did not leave a comment.

James Allen 
Rating:
5.0

Customer did not leave a comment.

Catherine Soto 
Rating:
4.0

Customer did not leave a comment.

DIANA RIVERA 
Rating:
5.0

Easy, no hassle return. Better than buying a motorcycle trailer!

Joseph Lebkuecher 
Rating:
1.0

Let people know that unlimited miles is only 60 miles

Marcus Walker 
Rating:
4.0

Customer did not leave a comment.

daniel mcelroy 
Rating:
4.0

Customer did not leave a comment.

scott wieteska 
Rating:
3.0

No A/C...very uncomfortable driving in Florida 90 degree heat!

Anthony Falcone 
Rating:
5.0

Very busy but still excellent service

Ronnie Martin 
Rating:
3.0

Gas level was not accurate resulting in additional gas charge upon return. Estimated one way mileage was not accurate also resulting in additional charge.

Otto Pasantes 
Rating:
3.0

2nd time in a month that one way mileage was insufficiently calculated resulting in additional mileage charge. Also gas level on departure was nit accurate which also resulted in additional gas charge.

Otto Pasantes 
Rating:
5.0

Customer did not leave a comment.

GERALD LITTLEJOHN 
Rating:
5.0

Great customer service! Best Uhaul experience so far.

Gary Desravines 
Rating:
4.0

Customer did not leave a comment.

Donald Latford 
Rating:
5.0

I've been coming to Claremont U-Haul for years I use them for everything It did a great job of installing my hitch on my new car well new used car

William Furtado  
Rating:
5.0

Customer did not leave a comment.

Patricia Griffith 
Rating:
5.0

Great customer service and the service team was also great. I don’t remember the guys name that installed my hitch, but he was first rate. Also, very funny guy. Thank you, U-Haul. Also, very fast I had my hitch installed within an hour and a half

Jody Page 
Rating:
5.0

Wonderful facility. Wonderful, knowledgeable, friendly employees.

suzanne heckman 
Rating:
5.0

Customer did not leave a comment.

LUIS SILVA 
Rating:
5.0

I was originally scheduled to drop off at the Personal Mini Storage location near Hooks St. and US Hwy 27. This location was gated, and I was unable to call anyone or get the gate open for after hours "night drop." No instructions were provided for night drop either. This caused a huge problem when I turned into their short driveway off the highway and got stuck with a trailer on back. I had to disconnect the trailer, turn the truck around, and re-connect. Then, I had to re-route to the location on Granville. What a MESS! I learned a lesson. I will NEVER use this location for Uhaul again. I'm not sure why the location near Four Corners by the Wawa was not an option for drop off. The people there are wonderful, and it is easy every time.

JOHN E SPINKS 
Rating:
4.0

Continue the good work

Frank M Fowle Sr 
Rating:
5.0

Customer did not leave a comment.

Dan Candage 
Rating:
5.0

The gentleman, Nick that helped me was very helpful and courteous. Great person to work with. Thanks, Nick.

ALBERT BREWER 
Rating:
5.0

Customer did not leave a comment.

James Carrion 
Rating:
1.0

I returned the equipment same day but they didn't check it in for 5 days and charged me. I called 13 times today and they never answer

Dylan Fracasse 
Rating:
1.0

I just wasn’t happy, but the way the whole thing went nobody knows the same is on the same page

Todd gazzillo 
Rating:
5.0

Always get me in and out thank you .great help hook up and unload.

DAVID MITCHELL 
Rating:
5.0

The storage unit portion of my reservation was the most smoothest and best part of my reservation. General Manager Nick is very welcoming and helpful. I was giving an unsafe vehicle to drive up from Miami to Clermont. Nick assisted me taking the proper steps in reporting the vehicle while simultaneously getting my stora3ge unit ready for move in asap.

FRANKIE SANTIAGO  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

curtis craig 
Rating:
5.0

Customer did not leave a comment.

Henry Williams 
Rating:
5.0

Customer did not leave a comment.

Alicia Stead 
Rating:
5.0

Mr. Rodriguez and his team were the utmost professionals. It was a short notice move and I flew in from Texas and time was of the essence. He was able to get me in an out seamlessly with not issues. Continue to support that location, continue to groom him for increased responsibility, he is a natural leader. Mr. Baxter

Deomar Baxter 
Rating:
5.0

Customer did not leave a comment.

Scott Christie  |  Overall Experience 
Rating:
5.0

Loved the clean smell of the truck and the truck handled very well. Each rental experience from this location has been positive!

Desiree Harris 
Rating:
5.0

Customer did not leave a comment.

KEVIN WALSH 
Rating:
5.0

The staff was very helpful in showing how the trailer works properly

Bryan Mulry 
Rating:
5.0

Nick is a friendly and professional manager. A real pleasure to do business with.

John Kelly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carrie Helm 
Rating:
1.0

Call police on me and put truck up for stolen!! I was communicating with corporate office!! As was returning the van I had guns drown on me I was put in handcuffs

Bridget Bennfield 
Rating:
5.0

Great service and timely install.

William Pruitt 
Rating:
5.0

Best location in the company!! Best staff also! Been renting uhauls for 40 years best ever Granville staff!!

jeff rabinowitz 
Rating:
5.0

Customer did not leave a comment.

Brian Nash 
Rating:
5.0

Customer did not leave a comment.

harold borrero 
Rating:
5.0

Customer did not leave a comment.

Patrick Kennedy 
Rating:
4.0

Nothing! They were great!!

jean moore 
Rating:
5.0

Great people

Eric Von 
Rating:
5.0

Customer did not leave a comment.

brian terry 
Rating:
5.0

The gentleman that helped me rent. My van was extremely courteous and informative. I apologize for coming in so late he took the time to show me the van. I appreciate it all this time.

Mickey Harrison 
Rating:
5.0

Awesome experience

Ronnie Martin 
Rating:
5.0

Nothing everything was perfect

Heather Taylor 
Rating:
5.0

These guys are GREAT! Quick service, Honest, great equipment.

Andrew Mazzarella 
Rating:
5.0

Your staff were awesome! Highly recommend raises.

Nancy Stuparich 
Rating:
5.0

Great and fast service

stevon washington 
Rating:
5.0

Customer did not leave a comment.

James King 
Rating:
5.0

Customer did not leave a comment.

Harold E Waddell Jr 
Rating:
5.0

Customer did not leave a comment.

RADHAMES FERMIN 
Rating:
4.0

Overall, the experience was good. The truck was as clean as expected. The USB charger did not work in the truck. I don't understand how I went over the mileage allotted. I did not make any additional stops so that needs to be addressed.

Merissa Moore 
Rating:
5.0

Customer did not leave a comment.

Benny Montalvo 
Rating:
3.0

Computer issues when storage was first rented Created delays and inconvenience. Aside from that, all services were excellent

Mark Noakes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BILLY HENDRIX 
Rating:
4.0

Have no way of knowing if cargo van mechanically sound but for having 24k miles on it appeared to run well but a rode a little rough. Did not get a pre-rental "walk around" and didn't seem to have been cleaned but it wasn't gross. Finding gear positions without checking panel is a fault. Plenty of room for cargo and seemed to ride smoothly with a full load. Several hand helds for passenger and side door making it easy to get in and out. Don't know why there wasn't one for the rear doors.Forced me to use a step stool to get in and out but am 86 years. All and all worth the money.

Francis Dubuss 
Rating:
5.0

Customer did not leave a comment.

Fernando lehner 
Rating:
5.0

Customer did not leave a comment.

FLOYD REASNER 
Rating:
5.0

The experience was easy and the employees were great! Especially Liz, she was very friendly and treated me with the highest respect! Thank you guys for making this rental a great experience for me!

JORGE TOLA-NARANJO 
Rating:
5.0

Customer did not leave a comment.

Aldo Estudillo 
Rating:
5.0

Customer did not leave a comment.

JOHN GUILLETTE 
Rating:
5.0

Customer did not leave a comment.

jeff snider 
Rating:
5.0

Outstanding service by all involved. Keep doing what you are doing. Congratulations on a great operation.

Joseph Harmer 
Rating:
5.0

The empty containers were already picked up, before the next monthly rental due date and I still received notices for late bills. I also had an incredible amount of difficulty getting the Uboxes delivered to my new location, being told that Uhaul doesn’t deliver Uboxes in this area. I finally got that resolved, but it’s been a very frustrating move.

Indra Aldinger 
Rating:
5.0

This location is first class.

DARRELL DELIKAT 
Rating:
5.0

Customer did not leave a comment.

Chito Sein 
Rating:
5.0

Customer did not leave a comment.

TARA FAUX  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gina Kerr  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Paul Offutt 
Rating:
5.0

The complete process from renting the cargo van to renting a storage unit was easy and I would definitely recommend them to anyone

Gina Kerr 
Rating:
5.0

All staff was extremely nice and accommodating. I would highly recommend!

shaune rowe  |  Overall Experience 
Rating:
5.0

Great friendly staff who was also very knowledgeable

Chuong Nguyen 
Rating:
5.0

The people and process was awesome!

AScott Michael 
Rating:
5.0

Forever grateful and appreciative of the staff's professionalism, kindness and helpfulness.🙏❤️

SANDRA ISOM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

harold borrero 
Rating:
5.0

Customer did not leave a comment.

Gregory Lightner Jr 
Rating:
5.0

Nick, the manager, was friendly and professional. Facility is well managed. It made renting from here an easy decision.

John Kelly  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMESp PULLUM 
Rating:
5.0

Customer did not leave a comment.

Robert Neill 
Rating:
1.0

Front desk staff was not friendly. The closest drop off location that was offered to my final destination was 24 miles away. I wonder if U-Haul did not purposely do this to cause me to go over my included miles in order to add miles at $1 per mile.

Dave Schave 
Rating:
5.0

Customer did not leave a comment.

Scott Gottschalk 
Rating:
1.0

A horrible experience, when the trailer arrived it was not prepared and I had to wait more than 30 minutes later even though I returned the equipment in just 4 hours. The next day they loaded the card again without my authorization because they did not do the return process in the system and they charged me another 24 hours, when they tried to fix it they did it wrong and they charged me once again without my permission, it's been 2 days and I'm still waiting for a refund, I don't recommend this place to anyone.

JORGE REYES PEREZ 
Rating:
2.0

Got there when it first open, first in line, paperwork went fine. Went outside to meet the attendant and I understand they were busy (8-9 rentals to process for returns, 2 attendants), I stood there for over 5 minutes before anyone said anything to me. They both saw me standing there and instead of a courteous "We'll be right with you", they just looked at me and kept doing the rental returns. Mind you, no one was with these returns, they were left overnight. So, could one of the attendants come over and help with my rental? All it would have take was a "Well be right with you", just recognize that I've been standing there...

Dan Candage 
Rating:
1.0

The truck had something wrong with the muffler and felt like the transmission too. It was super loud and ate up gas. The heat and ac only worked when driving which was bull. Very unhappy.

Danielle Mayorga 
Rating:
5.0

Nice store. Great people doing good work. Nice to experience in today's world.

Homer Storkamp 
Rating:
4.0

Head light was out on the truck. Can I get the $138 U-Haul owes me.

Patricia Butler 
Rating:
5.0

Customer did not leave a comment.

Michael Achilles 
Rating:
5.0

Nothing. Great service and job well done.

Robert Link 
Rating:
5.0

Customer did not leave a comment.

Pedro Pinho 
Rating:
4.0

Customer did not leave a comment.

kaitlynn mccroy  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tiffani STUBBLEFIEld  |  Overall Experience 
Rating:
5.0

Staff was helpful and facility was ready and clean.

Anita Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

wilber hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather Price  |  Overall Experience 
Rating:
5.0

Excellent staff i was very happy with the service I’ll recommend anytime time

Leroy Logan  |  Overall Experience 
Rating:
5.0

I have used this Clermont location facility on 2-3 different occasions, for years at a time. Nick and his staff are exceptional. The service and experience have always been positive.

James Harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Fox  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SENAUTH RUSTUM  |  First Impressions 
Rating:
4.0

Access to the facility was ok at best. They had so many trucks, boxes etc in the parking lot one time we even had to ask them to move something so we could get at our storage unit.

James Fulton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

kristina Guzman  |  Overall Experience 
Rating:
5.0

Having to use the access key card each time going through the doors is a major pain. I understand the security issue, but having to use the card each time creates a significant issue when making numerous trips with multiple people. That is fine if only making a couple trips to the storage room. In our case we were unloading a 15' truck and made ~ 20-30 trips when combining both carts.

Wanda Majava  |  Online Move In 
Rating:
5.0

Would always use this storage facilities again if I needed s place to my personal belongings Thanks Uhaul

Norman Web  |  Overall Experience 
Rating:
5.0

Great place! I need to sign up for after hours access.

Stephen Hanna  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raymond Arzuaga  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brett Hartung  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SENAUTH RUSTUM  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jose Gonzalez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Courtney roberts  |  Overall Experience 
Rating:
2.0

Your employees didn’t act like they wanted to help anybody all they wanted to do was play with their phone

THERESA SCHAEN   |  Overall Experience 
Rating:
5.0

Wonderful customer service. Storage units are well maintained. Highly recommend!

Patricia Johnson  |  Overall Experience 
Rating:
5.0

Very satisfied with your service

Henry hernandez  |  First Impressions 
Rating:
1.0

first we booked the 1st floor they gave us room number as soon we reached the rood had 2 locks and we called them and told the room is locked ,they said sorry go other room that room was locked it took half and hour movers was waiting then again after 45 minute the said 2nd floor it was open but it took movers more than one hour and they charged we paid them more 200 dollars . and we paid for 1st floor now we have 2nd floor v bad and my kids go late for there work

Mala Badlani  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elba Martenez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victoria Hunter  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anndrea Strickland  |  Overall Experience 
Rating:
5.0

People were very helpful. It was well maintained and loved that there were carts to use

Rachel Jones  |  Overall Experience 
Rating:
1.0

Honestly would not recommend. I did everything online. The night I was suppose to return my truck I was told by employees they don't do a month free at this location in Clermont, Florida. Then one of the employees called a fake manager to check and see "if they did the 1 month free". Which I was told no. Then I had to be charged for another day on my truck which wasn't even my fault because the employees lied to me. After being on the phone with customer service and corporate for hours! (From 4:30pm -7:30pm) I went in the next morning after customer service told me the actual manger would be there. I didn't have a problem getting my key card or access at all like the previous afternoon/night before. Not sure if the employees where trying to pocket money from me or what, but honestly as a first time renter i would give this specific location negative stars if I could. The whole experience was stressful. My anxiety was out the roof because of it, and the fact that employees are willing to lie when the manager isn't around is just immoral. DO BETTER U-Haul!!! Additionally the unit that was "recommend" was way too small for our stuff, and when asked if they had a 10x10 we were told no, but if you look here online they have at least 2 available one on the 1st floor and 1 on the second. I understand these people our personal dealers, but they need to follow the rules and regulations of U-Haul if they're going to participate in your services. Especially when it comes to online rentals. Honestly, don't think I should have to pay for my last day on my rental truck because I was forced to keep it after being lied to.

Dominique Fralick  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MaryAnne Macica  |  First Impressions 
Rating:
3.0

Found the unit, no lock was inside. Had to go to the main office and request the free lock.

SUSAN BAXTER  |  Online Move In 
Rating:
5.0

Great staff, extremely friendly and helpful. The place is spotless and very clean!!

Brian Palazini  |  Overall Experience 
Rating:
5.0

Great experience, will come back when I no longer have a garage at my apartment.

Jessica Collins  |  Overall Experience 
Rating:
5.0

Great location, great selection, great employees!

Scott Mc Gregor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Luckett  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KENRICK MOSS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

donald tilman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luis Ramirez  |  First Impressions 
Rating:
5.0

Nothing further

Daveena Cooper  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dalimaris Rivera  |  Overall Experience 
Rating:
2.0

I paid for a 5x5 storage unit 6/18/2023 and when I arrived back to unload my valuables I could not get into the building because the doors are broken there was another family that showed up at the same time and realized the doors was not fixed they said it's been like that for a few days now

JUSTIN GIOVANNI  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lorna Foster  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roberto Araujo Reboucas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

angela HUEY  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Crystal Boyd  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Douglas Smith  |  Overall Experience 
Rating:
5.0

Best looking place, people that work there are excellent and knowledgeable, vehicles keep in good shape.

HECTOR ORTIZ DE JESUS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yaphet Oliphant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

yufeng wang  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert smith  |  Overall Experience 
Rating:
5.0

Exceptional service

MALCOLM EZELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elba Martenez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RAYMOND PEACOCK  |  First Impressions 
Rating:
5.0

Very clean

MICHELLE MAY  |  Overall Experience 
Rating:
5.0

Never had any issues, great place!

Mark Ouellette  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jerry shelton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rhonda Ferguson-Lewis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Harvey plemmons  |  First Impressions 
Rating:
5.0

Everything was great, and so we’re the people! Thank you!

Tyler or Melanie Isbell  |  Overall Experience 
Rating:
5.0

Melinda was extremely nice and helpful!

Michael Sherson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Salena Yarberry  |  Overall Experience 
Rating:
5.0

A very professional environment and staff. I HIGHLY RECOMMEND IT!!

ELI VILLANUEVA  |  Overall Experience 
Rating:
5.0

Nick, the manager, was fantastic. Extremely understanding, accommodating and patient. Took the time to build a relationship, as well. Thank you.

robert frontera  |  Overall Experience 
Rating:
5.0

The lady who assisted my wife and I was competent and professional. Yet- just, as important- she displayed human kindness and warmth. Respectfully, Mr. & Mrs. Medina 🤗

FRANCISCO MEDINA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Salena Yarberry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raja Misra  |  Overall Experience 
Rating:
4.0

The facility was clean but our unit was on the third floor we had to get a couple of heavy things out and could not due to the elevator being broken down for a month literally then we moved out of the unit on thanksgiving day 2022 mom and I went up the elevator then my grandmother and my uncle came to meet us on the third floor and grandma reported the elevator was flashing communication error on the ground floor it was thanksgiving day no one else was there so grandma and my uncle took the elevator with our stuff me and mom were forced to take the emergency stairs so if a breakdown on the elevator occurred me and mom could call for help and four of us would not be stuck in the elevator with no one there to open the doors in the building to rescue us on Sunday of that week we went to get the rest of the stuff out of the unit an employee was there I alerted him to the fact the elevator was flashing the communication error the employee who was young told me it was someone did not arm their units alarm that has nothing to do with the elevator if the elevator is flashing an error on the ground floor on the panel where the call button is they should take it seriously and call the repairman to fix it so no one gets stuck in the elevator and they might want to add some lightning rods to the roof near the elevator shaft and on the elevator shaft or fix the ones that are there to preventt another lightning strike and causing the elevator to break down for a month

ALEXANDER WALKER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

April Dunaway  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAMANAND PRASHAD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynda FELKER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jump logistics  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine Perry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy Feeley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy Goldfarb  |  Overall Experience 
Rating:
4.0

It was clean and safe the only issue I had was the elevator broke down for a month we could not get to our stuff I totally understand things break down but other that it was awesome experience this is the first time we used uhaul storage it was awesome except the elevator breaking down for a month

ALEXANDER WALKER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott Krulisky  |  Online Move In 
Rating:
5.0

Friendly helpful staff at the facility. The online process was pretty easy to navigate as well.

Karen Harrington  |  Online Move In 
Rating:
5.0

Great experience

Adrian turner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Greneisha Dunlap  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonikka Johnson  |  First Impressions 
Rating:
5.0

All the people that I met were friendly as well as helpful

antonio Hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gerald Daugherty  |  Overall Experience 
Rating:
2.0

I had gone 4 times to this facility where I rented a storage unit on the 3rd floor. The elevator has been out of order 3 times. Was not able to storage much in there and still need to get the boxes I was able to put in there. I complained about the elevator's issue and was given a refund for the first month of rent. I don't recommend if renting units on upper levels.

Ridzi Palomo  |  First Impressions 
Rating:
1.0

Upon arrival and after setting up the storage unit we overheard some of the staff saying that the elevator was broken. The person servicing us didn't mention anything about a broken elevator. Of course then we had to climb stairs to our unit. We had to cancel all of our plans to move into the storage unit and call a moving company because of this issue. We have very have bins and boxes so that isn't good at all. A different staff member offered me a free month as a discount but honestly that's what every storage place offers when getting new customers in. I'd like to have someone call me at 203-621-4601 or e-mail me at susan.betsworth@gmail.com to offer a better discount given we now have to spend hundreds of dollars more just to move our items in.

Susan Betsworth  |  First Impressions 
Rating:
5.0

The gentlemen was courteous and professional

mariana torres  |  First Impressions 
Rating:
5.0

Staff very helpful

Gerald Daugherty  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSE ARANGUREN  |  Overall Experience 
Rating:
4.0

Just wish i couldve rented and stored at the same location.

Greneisha Dunlap  |  First Impressions 
Rating:
1.0

Took a long time to get help at first when i had a reservation for a storage unit. I came with a truck full of my furniture & they didn’t tell me that the elevator was not working I had to hear it as I came in from another worker and my unit was on the 3rd floor. Big inconvenience. Thankfully, there was a lady inside who was cleaning the units and gave me a unit on the first floor. When I went inside to get the unit number changed the guy helping had the nerve to talk bad about her because she gave to me and let them know in advance. By the way he was her son. Very disrespectful to talk about workers in front of customers & to make it even worse she was his mom. By grace she helped my move easier. The guys working in the office seem lazy & very rude. They all need to go back in training for customer service, it was very poor & they made my move difficult. I will not be recommending to anyone to move their stuff to this location.

Leanna Anderson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John Morris  |  Overall Experience 
Rating:
5.0

Well run place , I would rent there again

Richard Meihsner  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

susie jackson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Todd Large  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SEMHAR TEWOLDE  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kirsten Kuykendoll  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Meihsner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiffany Henshaw  |  Overall Experience 
Rating:
5.0

Para mí fue un trato muy amable y estoy súper satisfecho con todo en general

franklyn tavarez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Troy Warren  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Doyle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darlene Plummer  |  First Impressions 
Rating:
5.0

Need to get better lighting. Also the locking mechanism did not work properly

Kevin Baker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Knight-Hill  |  First Impressions 
Rating:
2.0

My experience with this location has been nothing but outstanding with friendly, professional, and knowledgeable staff. Excellent customer service where everyone is always going above and beyond to resolve your every need. My overall interaction with everyone at this location has been exceptional. Nick, Sean, Kev and the rest of the crew awesome, great job guys.

Peter Ramos  |  First Impressions 
Rating:
5.0

Believe your rating system should be modified. Adding a rating of “EXCEPTIONAL” would capture my personal experience!

Stephen Amos  |  Overall Experience 
Rating:
5.0

There’s plenty of carts available to make the moving process easier. Staff has always been very helpful and friendly. I accidentally cut myself pretty badly and a staff member helped me remain calm and brought me wipes, antibiotic cream and bandages I was so grateful for her help.

Malaya Thomas  |  Overall Experience 
Rating:
5.0

Nick Rodriguez and his Team are very polite and helpful.

SENAUTH RUSTUM  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Everett Somers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Doyle  |  First Impressions 
Rating:
4.0

One comment. Need to get better lighting. Hard to see inside Units. Also my lock is hard to push back and forth.

Kevin Baker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SEAN STILL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rigoberto Arauz Justavino  |  First Impressions 
Rating:
5.0

Everyone was wonderful. The only criticism I have is the price for each of my units was raised $5 a month shortly after my storage was started. That didn’t seem quite fair, but service and the faculty was great!

Jamie Bellah  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

laura Booker  |  Overall Experience 
Rating:
4.0

The unit was good, clean, well kept. Just that you cant reach anyone ever by phone & in person if you need to talk to anyone its a long long wait. And its been like that previous to COVID so not sure if thats just the staffing they want to utilize but just know youll be waiting.

chris rogers  |  Overall Experience 
Rating:
5.0

I would come back if I ever need a storage again

Mark Mohan  |  Overall Experience 
Rating:
5.0

Excellent help and friendliness. Was very clean.

Stephanie Ross  |  First Impressions 
Rating:
2.0

Location was good but when we called to reserve we were expecting to have 2-3 street level options. When we arrived there was no ground level options. It was all cart and elevator we ended on the third level. Also the reservation stated there was a lock in the unit but we were told we needed a certain lock had had to purchase. Online reservation and location should be on the same page. We also had issues with the trailer pickup ended up being over a hour away one way. Not what we expected and believe we should be compensated for all the issues with the pickup and storage problems.

Trevor Bauer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jenna white  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brittany Gilbert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Hinton  |  Overall Experience 
Rating:
4.0

Only complaint I have is getting a human on the phone,it takes forever...but the person that I get through to is usually very respectful !

lisa pitts  |  Overall Experience 
Rating:
2.0

Website stated this location had available storage but when I called they said they had none. I called customer to let them know about this issue. This is misleading especially for a person driving 20hrs then having to put there belongings in two locations which is hard at the moment with no vehicle. If location does not have a storage available it should NOT let customers see it or be visible on the website period.

Jasmin Rosario  |  First Impressions 
Rating:
5.0

Had a great experience!

Rebecca Jones  |  Overall Experience 
Rating:
3.0

The clerk was useless. Didn't have me fill out the proper paperwork and gave us conflicting numbers for our unit so we had to go all the way back to the desk for the proper unit number.

Gwendolyn AND George dOYLE  |  First Impressions 
Rating:
1.0

I had a very high opinion of this place and even gifted several employees for their work up until I had this horrific experience. I drove 30 minutes (one way) to have the GM resolve the situation. The GM did not honor his word and demonstrated a total disregard for the elderly and people's time. He had offered to pro-rate a refund and changed his mind. Instead of owning up to it he preferred to leave his customers waiting over an hour until they left. That's right AARP he left my 75 year old mother standing around like an idiot for nearly 1.5 hrs while not addressing the situation remaining in the back of the place out of sight and having his employees check up to see if we had left. As a result, done for life with this location.

Mauricio Mesa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edith Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sang Nguyen  |  Overall Experience 
Rating:
5.0

Nick has the best facility I have ever used. Kind and always willing to do his best and it seeps down to his staff.

I'Esha Abdullah  |  Overall Experience 
Rating:
5.0

The gentlemen Antonio that took care of me was extremely helpful. I am relocating to another state. He gave me great advice and I am feeling better about my decision.

jennifer chatman  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

KIMBERLY THEOBALD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amy Bitterling  |  Overall Experience 
Rating:
5.0

Easy in, out, no surprises. Clean, no rodents, etc.

Edward Papp  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Chapman  |  Overall Experience 
Rating:
5.0

Special thanks to Antonio for his professionalism and customer service

CARLOS IGUINA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jason White  |  Overall Experience 
Rating:
3.0

I reserved an 8x10 and get there and am told there were none available and was than told I couldn't get the 10x10 that WAS available for the same price instead I was told I could get to 5x5 that were not side by side. He stated I could have them for the same price as the one I had reserved i asked for this in writing and he DID NOT give me anything in writing to guarantee the price he offered. Additionally trying to return the uhual truck after hours was/is A nightmare I AM trying to reach the office and it is now 930am but I keep getting pushed to the customer service dispatch

Nicole Buchmiller  |  First Impressions 
Rating:
1.0

The only reason im filling out this survey is because lve been spammed this email 3 times already and i would like for it to stop. The only reason this survey is getting a poor review is because an email like this should only be sent once. Not one every other day until i reply to it. I have things to do and other, actually important emails to wait for yet my phone keeps going off for a notification from uhaul asking me to stroke theyre ego at 3 am. Stop spamming youre customers asking for praise. It has an adverse effect and will skew youre data. Thanks.

Alex Rawlins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Xavier Otero Rivera  |  Overall Experience 
Rating:
5.0

We needed storage units for our 3 bedroom house for three years and used this facility. We’re VERY pleased and happy with this facility and would HIGHLY recommend U-Haul.

Marcus Sauerhoefer Thompson  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff. Good security.

Claudia Procko  |  Overall Experience 
Rating:
5.0

I love it great place keep up the good work

Windell Jolly  |  Overall Experience 
Rating:
5.0

The customer service at this location is unmatched. Thank you!

Christopher Trinidad  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Giancarlo Lorande Fernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELI VILLANUEVA  |  First Impressions 
Rating:
5.0

Excellent service and facility.

Abram Anfinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole Morrisseau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Abram Anfinson  |  First Impressions 
Rating:
5.0

Staff was very helpful and also unhooked my trailer for me!

Andrea DeJesus  |  First Impressions 
Rating:
5.0

Loved the available dollies. Made everything so easy.

Joshua Mason  |  Overall Experience 
Rating:
5.0

Mr. Rodríguez was very professional. We thanked him for his help!

Alfredo rodriguez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joshua Mason  |  First Impressions 
Rating:
4.0

Only negative comment is in getting a printed receipt of my charges for using moving box. Online and at the facility I was unable to be sure what the charges would be

Chris Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason Peck  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CARLOS IGUINA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ISA CHINEA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

emilce mclarty  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffery Thompson  |  Overall Experience 
Rating:
5.0

Keep up the the excellent service.

Stephen Amos  |  First Impressions 
Rating:
5.0

Everything was excellent @ the uhaul @ Grainville-Clermont Fla. the truck & unit were great. The phone system needs improvement though. R.A. Young

Robert Young  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

theresa schaen  |  Overall Experience 
Rating:
5.0

needed an storage unit to keep some items of my Moms until we could get back to get them and they worked with me over the phone to secure one

kathy smith  |  Overall Experience 
Rating:
5.0

Staff very helpful & flexible. Facility is very clean and very secure

Todd Large  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Heather Neff  |  Online Move In 
Rating:
1.0

I had issues day one, staff wasn’t the greatest and overall poor experience which is why I left.

Penny Guilinger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah Mason  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

kimberly arteaga  |  Overall Experience 
Rating:
5.0

Even though I had a leak on the back wall and a couple of my things got wet. There was minimal damage, a few small pieces were broken.

Barbara Scott  |  Overall Experience 
Rating:
5.0

The employees were very nice and friendly ☺️. I will be using this company again. Thank you all for the help.

Lakezia Taylor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRIS FLANAGAN  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

daniel sabori  |  Overall Experience 
Rating:
5.0

Your rep Michael ferrer was very informative and helpful.

Jackelyn Soto  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jamira deweese  |  Overall Experience 
Rating:
3.0

It is impossible to get in touch with a local U-Haul location. They all (and I had to deal with several during my move) allow the calls to go to the call center. This made my overall move complicated. My U-Boxes got delivered to the wrong location, even though I had updated the delivery address, and it was still impossible to talk to both locations of where they were and where they needed to be.

Eric Rovtar  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lisa Lifton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kimberly arteaga  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul Fritz  |  Overall Experience 
Rating:
1.0

Well we were quoted $94, we arrived to find that unit was not available. Limited time we took it. Tried to call several ties no answer, no return call, tried Roadside to get through. Transfer run around no return call. Went to pay (we owed but the pay now said zero, so late fee(s) came twice!!.Most expensive late fee ever because we will swear off uhaul for life. Finally decided we would move to a more economical storage. Used Penske 2 weeks ago and moved storage units. Uhaul has terrible customer service. Thanks for all the hassle keep my extra $200 and Ill try to get it back with negative publicity. For now get some people to answer the phone and return calls

Rachel Cockerill  |  Overall Experience 
Rating:
5.0

Super clean. Safe and convenient! I definitely recommend to anyone!

Eugenia Rech  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shy Taber  |  First Impressions 
Rating:
5.0

My experience storing with U-Haul goes back almost 10 years and includes three separate locations. I just want to say that during all of this time I was totally satisfied with the service and help that I received. I upsized, downsized, needed trailer light assistance and the like and never did they leave me wanting. Everyone has been great. I don't know if I will need another storage unit, but if I do, I'm going back to U-Haul.

chip lumpkins  |  Overall Experience 
Rating:
5.0

Very clean, friendly and convenient

Eugenia Rech  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeannette Gilson  |  First Impressions 
Rating:
4.0

Very very nice, ............ so far!!!!!! Thx

Amado Marin  |  First Impressions 
Rating:
5.0

I rented for 15 months. Super Clean and smelled clean too. Excellent level of lighting. The lighting was motion activated. It would have been nice if it stayed on a little longer. I had to stop what I was doing and walk down the hall a few times each time I was in the storage unit because the light would turn off leaving me in the dark. But even with that, this is an excellent place and I will use them again if needed. I felt safe getting into my unit. Great customer service.

belinda roman  |  Overall Experience 
Rating:
5.0

We rented three storage units and a number of trucks for our recent move. The staff was consistently the best making the experience very straightforward and easy although moving in general stinks.

John Goeller  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert Condon  |  Overall Experience 
Rating:
3.0

1) The entire storage area consistently smelled terrible. 2)The elevator was down for an extended period of time. This resulted in lost revenue, as I was unable to access large/heavy items from my 3rd floor unit during this time and the buyer went elsewhere. 3)Office staff / management did not return phone calls both from messages left with the answering service, as well as in person. Overall, not impressed and would not recommend anyone use this facility.

HEATHER LAYFIELD  |  Overall Experience 
Rating:
5.0

Clean, Clean, CLEAN!!

Gary Smith  |  Overall Experience 
Rating:
5.0

This facility is awesome! It’s always clean, well lit and smells good. The location is is easy to get to and has plenty of parking at the dock which makes it very easy to load and unload.

Cynthia Jackson-McNeill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keith Haden  |  Overall Experience 
Rating:
5.0

The manager Nick R was excellent all personel were very helpful

Rick Kubeck  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Betty Morgan  |  First Impressions 
Rating:
5.0

Clean and easy to access. Staff is also willing to lend a helping hand.

Sean Michael Henderson  |  Overall Experience 
Rating:
5.0

I had a great expierence woth the atorage it was well maintained and always clean.

Anthony Fox  |  Overall Experience 
Rating:
3.0

When I canceled my storage to move my items to North Carolina, I had left my key in NC. The staff would NOT assist me at getting the lock off to get my items! My whole plan to leave was delayed 3 hour

tiki jackson  |  Overall Experience 
Rating:
5.0

Thank you so much for your help!

mary torres  |  Overall Experience 
Rating:
5.0

Nick the store manager has the best personality. He is friendly, accommodating and very professional. We occupied our storage facility for over 18 months with no issue. Thanks

Henry Anderson  |  Overall Experience 
Rating:
5.0

We had 2 storage units at this facility during our recent move and just emptied the last one yesterday. As before, we highly recommend U-Haul and this particular facility.

John Diehlmann  |  Overall Experience 
Rating:
4.0

n/a

Gary Judd  |  Overall Experience 
Rating:
5.0

U-Haul came trough for me when I was not having a very good day !!! Very helpful and on time

Richard Leidenheimer  |  First Impressions 
Rating:
5.0

Only issue was headlight in 10ft Truck was broken and I had to turn around and return to Uhaul Clermont to replace it.

trentton mack  |  Overall Experience 
Rating:
4.0

good storage place

michelle assante  |  Overall Experience 
Rating:
5.0

Very friendly and helpful.

Gary Judd  |  First Impressions 
Rating:
4.0

It was a pleasant and smooth experience using this storage location. Carts were available at the door/loading dock for customer use and bathrooms and drinking fountains were also available.

Clayton Henry  |  First Impressions 
Rating:
2.0

Elevator smells terrible which makes you think the whole facility is dirty. It is also next to impossible to turn left on Highway 50 which makes leaving it very inconvenient and dangerous..

Linda Zehner  |  Overall Experience 
Rating:
5.0

had 2 storage units for about 4 months because I was building a new house and the experience was excellent, staff was friendly, helpful and units were clean and easy to access to elevators.

Richard Gaffney  |  Overall Experience 
Rating:
5.0

Very happy with our U-Haul experience. Would definitely use this store if needed to again and have already recommended to family and friends.

Jan Diehlmann  |  Overall Experience 
Rating:
5.0

The facility was very clean but there's some type of sewage problem which leaves a lingering fowl odor on the first floor.

Stanley Barber  |  Overall Experience 
Rating:
1.0

Very good

donnie wilson  |  First Impressions 
Rating:
5.0

Excellent facility, great and professional staff, felt my belongings were secure and safe, only facility I would use to store my belongings, highly recommend

allen hyde  |  Overall Experience 
Rating:
5.0

Hello every fastuosa the please every clean

Tamara Skinner  |  Overall Experience 
Rating:
5.0

I can't say enough good things about this location. Moving is very stressful (our first move in 33 years!) and the great people here were so friendly and professional. I will recommend this location!

Jan Diehlmann  |  First Impressions 
Rating:
5.0

Everything was good there at this location.

Toni Toschlog  |  Overall Experience 
Rating:
3.0

I am providing an average rating as it was very difficult to reach the facility staff. I left many message which were never returned.

theresa nelson  |  Overall Experience 
Rating:
5.0

My first phone call I had the pleasure of speaking to Lizette. She was pleasant, courteous and professional. Great customer service from the other staff each time I visited the office.

Valerie Greaves  |  Overall Experience 
Rating:
5.0

Excellent storage facility. Safe and very clean.

Eric Ocasio  |  Overall Experience 
Rating:
5.0

Very helpful, very courteous gentleman helped me. Thanks. Tiki

tiki jackson  |  First Impressions 
Rating:
5.0

It would be helpful to be informed at time of booking to get 24/7 access you just need to pay an additional fee.

DENISE WINTER  |  Overall Experience 
Rating:
4.0

My only disklike was two times they charged me twice for rent in one month and couldn’t explain why it happened ? But other then that was a good experience

Justine DeJesus  |  Overall Experience 
Rating:
5.0

Thank you for your service. I will use your company in the future if I need

FRANCISCO CARRION  |  Overall Experience 
Rating:
5.0

Great people !! It was a very good experience renting a truck and also 2 of their storage units

JOSE PEREZ  |  Overall Experience 
Rating:
5.0

It is a pleasure dealing with this facility. Storage unit , moving supplies or truck rental all first class. Then staff is outstanding and the inventory of trucks excellent.

clifton hickok  |  Overall Experience 
Rating:
5.0

Thank you. I’m certain will use your facility again in the future when we need storage.

sam minniti  |  Overall Experience 
Rating:
5.0

Climate controlled, pest controlled and secure!! Flat Bed Carts provided to help with the process!!! Have recommended already!!

Terrie Reitz  |  Overall Experience 
Rating:
5.0

The storage units were very clean and climate controlled including very secure.

Heather Palek  |  Overall Experience 
Rating:
5.0

Uhaul storage is one of the best facilities I have ever used. I always felt safe and my belongings secured. Excellent!!!

Elizabeth Melendez  |  Overall Experience 
Rating:
5.0

Would recommend.

Michael Ferraro  |  Overall Experience 
Rating:
5.0

Very helpful and thorough when showing us the storage facility and the security.

Vincent Marucci  |  First Impressions 
Rating:
5.0

Very very friendly 😊 and helpful staff !! Definitely would use them again.

Louise Malham  |  Overall Experience 
Rating:
4.0

Convenient, higher in price than some, but not by much. Interesting they charge more to be on the higher floors, even when you don’t have an option to be in a lower floor. Others charge more to be on.

Rich Rollins  |  Overall Experience 
Rating:
5.0

Lizette was amazing! She handled both the truck rental and storage rental. Thank you for having such a great assistant manager.

Robert NeeDelman  |  First Impressions 
Rating:
4.0

Having to step up to get to the ramp/front door is more difficult than just walking into a most other storage facilities. Having a place to give stuff away that is still usable to others is a great

Rich Rollins  |  First Impressions 
Rating:
5.0

Thanks for everything. Great people.

Luis Diaz  |  Overall Experience 
Rating:
5.0

30 years of using u haul for moves/storage due to jobs and military service, U-Haul of Clermont is THE BEST facility and staff I have had the pleasure of dealing with. Ted Towne

Edward Towne  |  Overall Experience 
Rating:
5.0

Nick was just the greatest guy to work with to find any additional storage units as we needed them. My wife and I had to rent 4 of them over about a 20 month period because of a quick relocation. Thx

JIM YATSKO  |  Overall Experience 
Rating:
5.0

The owner Nick is amazing and the staff was friendly. I would recommend this storage facility to everyone. Thank you sooo much for your kindness and business.

Tami Saeed  |  Overall Experience 
Rating:
4.0

The elevator smells very bad (as if the sewer vent is right beneath it) other than that it is a very nice facility.

Michele Pittenger  |  Overall Experience 
Rating:
5.0

Great, fast and friendly service, Thank you very much

Sally Daughtry  |  Overall Experience 
Rating:
5.0

After years of travel, military service, jobs all over this country, and literally hundreds of U-Haul facilities and usages, I can say this the BEST one I have come across. Nick and his team rock.

Edward Towne  |  First Impressions 
Rating:
5.0

Brendan and the rest of the team were absolutely awesome helping with all of our needs.

LUIS NIGAGLIONI  |  First Impressions 
Rating:
5.0

Could use a couple more carts, as people do wait. But other than that, great facility with a great staff.

Edward Towne  |  Overall Experience 
Rating:
2.0

You guys quoted us a price and then came with another price customers get discourage when you do that.

Miriam Perez  |  First Impressions 
Rating:
5.0

Amazing!!

Dayani Landivar  |  Overall Experience 
Rating:
5.0

Great customer service! Helped us with all of our needs for a storage and a truck! Thank you! Most helpful uhaul I have ever worked with!

Luis Villagrana  |  First Impressions 
Rating:
5.0

Great facility. Very clean and well maintained. Staff was excellent.

David Luhmann  |  First Impressions 
Rating:
5.0

Awesome management

Ashley Corriveau  |  Overall Experience 
Rating:
5.0

Not comment

Dayani Landivar  |  First Impressions 
Rating:
5.0

I was treated very nicely

Andrew Wolf  |  First Impressions 
Rating:
2.0

How can they assign me a storage unit that had water coming from the exterior?? The supervisor Cory does not have a good attitude and he is not helpful. The cleaning lady gets the stars she is nicer!

Cecilia Juan  |  First Impressions 
Rating:
5.0

The U-Haul Moving and Storage employees especially Nick was helpful with reserving our storage units.

Heather Palek  |  Reservation 
Rating:
2.0

Returned/ Wed.-shipped on Tuesday Arrived Thursday-delivery”next week” Not an efficient option- 2 weeks is too long!!

richard hale  |  Overall Experience 
Rating:
5.0

This is the cleanest storage facility we have ever used. 5 star all the way!

JoAnn Ballou  |  Overall Experience 
Rating:
5.0

Excellent experience

shannon lee hellard  |  Overall Experience 
Rating:
4.0

Overall good experience. Friendly people and good environment.

Angela Markland  |  Overall Experience 
Rating:
5.0

Great experience. I came in to rent a unit, was able to see the unit size in the show room and the customer service was outstanding. Super easy, very informative and very friendly!

leslie miller  |  Reservation 
Rating:
5.0

Excellent service!

Pavel Lyssenko  |  Overall Experience 
Rating:
5.0

Excellent facility- we left for a cheaper closer unit.

John Hansen  |  Overall Experience 
Rating:
5.0

The whole staff is great...I recommend everyone to go there.Rob C.

Rob Cullens  |  Overall Experience 
Rating:
5.0

The best U-Haul storage I have ever used.

marilyn pastor  |  Overall Experience 
Rating:
5.0

Great facility and personnel!

Mauricio Mesa  |  Overall Experience 
Rating:
4.0

Needs overhang on loading area, polished concrete is like ice skating rink when wet and no gutters means walking through actual waterfall when loading in the rain. Even worse vehicle access to bldg.

scott lafarr  |  Overall Experience 
Rating:
5.0

Everything was super easy and convenient, staff was great

Nicholasa Aldava  |  Overall Experience 
Rating:
2.0

The cleanliness and convenience of this location is overshadowed by the extreme inefficiency of the operation. Not enough staff (lines of 6-10 customers common). Work needed here to fix this location.

Greg Glover  |  Overall Experience 
Rating:
5.0

Everything was GREAT!

alyssa hunter  |  Overall Experience 
Rating:
1.0

They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL LUND  |  Overall Experience 
Rating:
1.0

They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL LUND  |  Overall Experience 
Rating:
1.0

They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL LUND  |  Overall Experience 
Rating:
1.0

They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL LUND  |  Overall Experience 
Rating:
1.0

They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL LUND  |  Overall Experience 
Rating:
1.0

They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL LUND  |  Overall Experience 
Rating:
1.0

They changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!

MICHAEL LUND  |  Overall Experience 
Rating:
2.0

I just needed one more u-box loaded on a trailer. They couldn't be bothered to do that with over 2 hours to closing.

MICHAEL LUND  |  Overall Experience 
Rating:
2.0

I just needed one more u-box loaded on a trailer. They couldn't be bothered to do that with over 2 hours to closing.

MICHAEL LUND  |  Overall Experience 
Rating:
5.0

Very clean, well run, well secured

Jan Koster  |  Overall Experience 
Rating:
1.0

When confronted with a problem staff was rude and unhelpful. We feel ripped off and will now go out of our way to avaiod this location and make sure others will do the same. You should be ashamed.

William Mattox  |  Overall Experience 
Rating:
5.0

Great place

Victoria Lin Barte  |  Overall Experience 
Rating:
5.0

The young that helped me was well knowledgeable and very very help in know the area . . . we need more people like in the world . . . .GREAT EMPLOYEE 👍👍👍

James McNeal  |  Overall Experience 
No reviews have been submitted for this location.

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