Customer Reviews for U-Haul Moving & Storage of Clementon

2,733 reviews

270 White Horse Pike   Clementon, NJ 08021
(Rt 30)

(856) 783-5888

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(856) 783-5888

270 White Horse Pike
Clementon, NJ 08021
(Rt 30)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Thank you very much, always a great experience with this location and staff! Carlton Jackson

Carlton Jackson 
Rating:
5.0

Customer did not leave a comment.

Stephen Kinky 
Rating:
5.0

They was on point fast and efficient I highly recommend the team

luis negron 
Rating:
5.0

Customer did not leave a comment.

Ingris Sanchez 
Rating:
5.0

Very good.

orlin nunez 
Rating:
5.0

The rep was very pleasant, professional and patient. Continue to hire people with her know how and personality.

Caroline Drumgoole 
Rating:
5.0

Heather and her crew are the BEST!

ANDREW KITA 
Rating:
5.0

Very professional crew. They did a great job very impressed.

brian king 
Rating:
5.0

Front desk lady was very helpful and kind

Lela Muradova  |  Overall Experience 
Rating:
5.0

Alex helped us and he was very personable and informative. He really made our experience so pleasant. Even though business are selling a product, customer service is very important, and Alex is an excellent example of that.

LaShawn Roberson 
Rating:
5.0

Great

Dyante Daniels 
Rating:
5.0

Customer did not leave a comment.

carlos ayala  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roscoe Casey 
Rating:
5.0

My prefere storage

Dorimene Ngouana  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HEATHER GRANTHAM  |  First Impressions 
Rating:
5.0

Some coffee for us early morning people. LOL

Emery Pierce 
Rating:
5.0

Customer did not leave a comment.

milton scales jr 
Rating:
5.0

Customer did not leave a comment.

bernice SCALES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Mohamed 
Rating:
5.0

Nice

Angel Cande Ponce 
Rating:
4.0

Happy to work with them.

Austin Cushing  |  Overall Experience 
Rating:
5.0

At first my key for a truck did not match my contract truck. The girl in the office quickly resolved this issue and gave me the correct key. Also the truck was very loud; perhaps the muffler was rotted or a part of the exhaust system. Finally the check engine light was on the entire time. This is the first time that I was less than 100% satisfied with U-Haul.

Joseph DAscenzo 
Rating:
5.0

Great Customer service, thank you

Miguel Alicea  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ernest Altomari 
Rating:
5.0

Customer did not leave a comment.

JONATHAN TAULBEE 
Rating:
5.0

Customer did not leave a comment.

Thomas Coyle 
Rating:
5.0

Customer did not leave a comment.

Vince Pepenelli 
Rating:
5.0

Young lady working the desk was very nice and helpful. Much appreciated! -John McCall

John Mccall 
Rating:
5.0

Nothing good job

Baron Conley 
Rating:
5.0

I truly enjoyed working with this location. I forget it's there with another U-Haul closer to my home. They really and truly made my move smooth and carefree. I appreciated it more than anyone could ever understand. I was a one way leaving the state and rented a trailer.

Lynn Benedict 
Rating:
4.0

Customer did not leave a comment.

Salvatore LaTorre 
Rating:
3.0

Customer did not leave a comment.

warren johnson 
Rating:
5.0

There is nothing that could be done any better by anyone, anywhere. Every step of the way, my move ran into problems and obstacles that seemed to cascade into failure. With each situation, somehow UHaul was able to create a solution that cleared the way. Every single person from the beginning call to the last minute change of drop off location at , were superstars to me. We have various physical disabilities and this trip was a traumatic experience for us. The entire... and I mean "entire", team of UHaul members that I met or spoke with made this arduous journey have a safe conclusion. I hopefully will not be moving again, and definitely not so far, but I will never forget how your staff, company and even the equipment had my back 100% of the way. I take "no" credit for the 1000 miles of driving this took. I apologize for bringing religious beliefs into this, but I have no doubt that God did the driving for me the whole way. I also believe he guided me on who to call. As always .... he was correct. My heartfelt " THANK YOU" , to each one of you that helped us. You will never know how much of a difference you made in our lives. I am recommending UHAUL for any situation they can be used for.

steven auletto 
Rating:
5.0

Customer did not leave a comment.

Steven Selfridge 
Rating:
5.0

Customer did not leave a comment.

Vannessa Gordon 
Rating:
5.0

Customer did not leave a comment.

Pablo Rivera 
Rating:
5.0

Customer did not leave a comment.

Shakema Vance 
Rating:
1.0

You put a 40yrd dumpster in the middle of the facility and many people thought it was a courtesy to allow people to get rid of stuff. A week later you put a sign on it saying there would be a$150 fine for using it. That sign should have been there when they dropped the dumpster off. Just one more way to scam your customers....

DANIEL FLURY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tejas Patel 
Rating:
3.0

they did not have my reservation that i had made 2 nights before with the main Uhaul #. Evidently it had been moved to another town 30 minutes away. No one had called me the night before to inform me of confirmation of my rental as i was told they would. Seems there is very poor communication with this company

James Schmidt 
Rating:
5.0

Great stock and awesome, friendly team, would recommend to any friends who need to move!

William Huynh 
Rating:
5.0

Customer did not leave a comment.

Carlton Jackson 
Rating:
5.0

Heather and Halli were so helpful, their customer service was amazing!!! They made me feel dory that I was leaving, but in a good way, thank you so much for having this team.

John Chandler  |  Overall Experience 
Rating:
3.0

The facility was clean and organized. Computers were very slow. Employees not very professional although apologetic for the wait.

Michael Christian 
Rating:
5.0

Nothing!

Linda Mauro 
Rating:
5.0

Customer did not leave a comment.

gurgand singh 
Rating:
4.0

Service was excellent. Great job.

Joseph Dascenzo 
Rating:
5.0

👍

Angelo Dimatteo 
Rating:
5.0

Hey if it’s not Broke don’t fix it…Experience was Great

stephen reynolds 
Rating:
5.0

Great staff and customer service. Thank you! Carlton Jackson

Carlton Jackson 
Rating:
5.0

Customer did not leave a comment.

john mcgroarty 
Rating:
5.0

Customer did not leave a comment.

Kevin Tremblay 
Rating:
5.0

Customer did not leave a comment.

cetin gollu 
Rating:
5.0

Customer did not leave a comment.

Bhasker singh 
Rating:
5.0

awesome custom services love this place always easy check in and quick return

justin Fernandez 
Rating:
5.0

Customer did not leave a comment.

joesph dreher wenzel 
Rating:
5.0

The management and the sales support team were excellent. Everyone was very friendly and supportive which made for an excellent rental experience. I’m my opinion definitely a 10 out of 10 rating.

TIMOTHY OATES 
Rating:
5.0

The staff was helpful and friendly. Thank you!

Timothy Moyer 
Rating:
5.0

Customer did not leave a comment.

Brian Abruzzo 
Rating:
5.0

Keep on the good service. You were friendly and easy to talk to. The customer service was excellent. Thank you.

darlington ahuka 
Rating:
5.0

The Moving Van was clean & well cared for. The staff is the Best in All of South Jersey. They are friendly, knowledgeable, kind, & respectful. If you choose another truck renting business you’re making a big mistake. Thanks again to the entire crew.

Jeffrey White 
Rating:
3.0

Customer did not leave a comment.

Elsa Clark 
Rating:
5.0

They were the best

Alonzo Welcome  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary Love 
Rating:
5.0

Customer did not leave a comment.

Audrey Howard 
Rating:
5.0

Customer did not leave a comment.

KIZITO Mackenzie 
Rating:
5.0

Ive used this uhaul center many times now when moving. They are very accommodating and friendly. Easy online service and while in the center. Excellent prices! Will continue to use in the future.

Tami Niolu 
Rating:
5.0

Customer did not leave a comment.

Howard Weitzner 
Rating:
5.0

The Clementon Uhaul always provides me with a excellent customer service experience! Thank you all! Carlton Jackson

Carlton Jackson 
Rating:
1.0

Show up on the day and time your supposed to . Your co. Cost me extra money. The movers left waiting for you to show up and move the pod to my new address. I would never recommend you for any job , to any one!!!!!!!!

Sharon Mayes 
Rating:
5.0

Customer did not leave a comment.

Nancy Barton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

elgin robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Jones 
Rating:
5.0

Stay in business.

LUZ DAZA DE CRUZ 
Rating:
5.0

quick in and out was great.

karen jordan 
Rating:
5.0

Customer did not leave a comment.

raymond melincavage  |  First Impressions 
Rating:
2.0

the left side Taillight of the Tow Dolly I rented fell out while driving - I was being held with Duct Tape. I made the U-Haul location aware, and basically, what I got was that they knew about it, but did not previously attempt to fix. The Equipment was checked by them before I was allowed to take it. But obviously, the light was not an issue (since it was taped and holding at that time). Also, I'd recommend that this store particular employees get some type of training in Customer Service. the customer service approach is below standards. My next time, I'll probably go somewhere else.

Rafael Troya 
Rating:
1.0

Heather, who is the manager at U-Haul storage in Clementon, New Jersey is the best manager that you could have hired. She’s not only the best manager you could have hired, but she was a great help during this whole year that I stored my property at this facility. This past year was a hard year for me with my move but she made sure to make me feel comfortable about leaving my things here and answered all my questions that I had before I decided to store my stuff. Just because of her great customer service I will be sure to send business your way. DIRECTLY to Clementon U-Haul and storage. I couldn’t have had a better experience while going through some real hard times. Thank you again Heather for making my experience pleasant!! You’re the best!!! Merry Christmas and happy new year!! .

Gina devine  |  Overall Experience 
Rating:
5.0

Heather was amazing! Very caring, understanding and super professional! Thanks again❤️

Tracey Berry  |  Overall Experience 
Rating:
5.0

This was a great experience from start to finish. Heather (Manager) was phenomenal from the initial reservation to the drop off. I will definitely use this location and refer friends and family to this location.

GAWAIN BRAGG 
Rating:
5.0

Customer did not leave a comment.

Carlton Jackson 
Rating:
5.0

I can’t say anything they need to improve. I got excellent treatment ! Outstanding customer service.

JAMIJAH JONES 
Rating:
5.0

You are the best friendly and good company thanks

jose hernandez 
Rating:
5.0

Nothing! Excellent customer service and flexibility!!!

Wayne Floyd 
Rating:
2.0

Customer did not leave a comment.

Nahomie Prophete 
Rating:
4.0

Customer did not leave a comment.

Ashley Yahara 
Rating:
5.0

Young lady was very nice and let me know i would get text on my return.

Karen Jordan 
Rating:
5.0

nothing, staff was excellent even let me get my truck the night before great customer service easy check in and check out

EVA Quinones Brown 
Rating:
5.0

It would be nice to provide heated seats in the van.

John DAllessio 
Rating:
5.0

Customer did not leave a comment.

Georgia Caruso 
Rating:
5.0

Customer did not leave a comment.

Carlton Jackson 
Rating:
5.0

Customer did not leave a comment.

Mary Sanchez 
Rating:
5.0

The lone sales representative was excellent. Fast pick up and drop off.

Bruce Albright 
Rating:
4.0

Lock boxes to get U-Haul trucks early if store is closed

Shawn Smith 
Rating:
5.0

Nothing doing a wonderful job Thank you

Baron Conley 
Rating:
4.0

Customer did not leave a comment.

Peter Gedvilas 
Rating:
5.0

Customer did not leave a comment.

Walter Murray 
Rating:
5.0

Customer did not leave a comment.

Alyssa Marvin 
Rating:
5.0

Customer did not leave a comment.

emeka udunni 
Rating:
5.0

I was completely satisfied. The Customer Service was great. I will consider this location if needed for the future.

pamela williams 
Rating:
5.0

Customer did not leave a comment.

Ayana Robinson 
Rating:
5.0

The return process was amazing All 4 people I saw today were awesome

Cyndee Joy 
Rating:
5.0

Customer did not leave a comment.

MICHAEL ATTANASIO 
Rating:
1.0

The lady at the counter had her newborn baby with her. It was very unprofessional and just weird. I was not expecting that.

Shawn Soder 
Rating:
2.0

Some of my things had mold on them

TALIA HURST  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ahvah allen 
Rating:
4.0

Customer did not leave a comment.

Mario Barraza Martinez 
Rating:
4.0

Customer did not leave a comment.

Sharon Henrikson 
Rating:
5.0

Customer did not leave a comment.

ANDREW KITA 
Rating:
5.0

Customer did not leave a comment.

Michel Santiago 
Rating:
4.0

Hello. The storage unit was fine. The office staff are also cordial (it’s not always easy given the nature of their job). My experience would have been even better if they prorated my charges for my last month. They charged me for a full month on my last month despite only staying a few days into the month.

Eme Ikpeme  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONALD GREEN 
Rating:
5.0

The staff was pleasant and helpful. Thay were a pleasure to work with. Every thing I needed was at the location. The store was clean and well kept. The truck's latch was very difficult to work with. The hook was loose and it took a lot of effort to get it to align properly to open. The latch to secure it was almost inoperable. The truck handled well on the road. I would recommend this location. I would recommend making sure the equipment worked before taking it out.

Pamela Johnstone 
Rating:
5.0

Customer did not leave a comment.

William Parker  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael Mazzone 
Rating:
5.0

The employees at this location are the most friendly helpful people, they made everything easy .

amanda harnack  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

yojana pacheco 
Rating:
4.0

Fast service and a clean rental vehicle.

Matthew Maguire 
Rating:
5.0

Customer did not leave a comment.

patricia feeley 
Rating:
5.0

Customer did not leave a comment.

WARREN MEDINA-RIUTORT  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DANIEL AMOAH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Fantom  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alexander Martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antoinette Hohney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Venita Lloyd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Fantom  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Robert Contravo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deomar Walker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tyhesha johnson  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Jonathan Minor  |  Overall Experience 
Rating:
1.0

Online sign in is not easy too do. I waisted 2hrs trying to get my info online

alethia wallace  |  Online Move In 
Rating:
4.0

Thank you for helping us during trying times

John Shea  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBIN COLLINS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michael Kiess  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

JUSTIN DIPASQUALE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TALIA HURST  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Joyce Scott  |  First Impressions 
Rating:
5.0

Çlementon NJ Has the best All around , There Great people, they go out on the limb for their Clients they are 100%" great team.

Ramona BERRY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SIRENA REECE  |  First Impressions 
Rating:
1.0

All of my stuff got ruined it had mold on it it had rat poop everywhere it was dirty. I had mold on my furniture I had boxes that had been chewed through I had my baby pictures that were eating up by mice I had my stuff in there for 5 years nobody wanted to help me just because there wasn't insurance on it I should not have to have insurance when I pay for your facility to take care of my stuff worst experience worst help of everybody at around. I mise well left my stuff out side that's how good your storage units are. I told the staff about it and all they cared about was if I had insurance. Didn't want to help me didn't want to give me my money back or anything horrible company horrible horrible like I said I should have just put my stuff out side and it would have been kept just as nice. I spent a lot of money over 5 years to keep my stuff good and it's all ruined because of your company

Kimberly Grossmann  |  Overall Experience 
Rating:
5.0

Brian is helpful and friendly!

Imani Nelson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HAROLD THOMPSON JR  |  First Impressions 
Rating:
3.0

I got charged extra fo idk wat. The gas was half tank when i got It AND when i brought It back so I’m confused on what they charged me an extra 14.95 for.

NICHOL MEGARA  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mario Mclean   |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tammie Walker  |  First Impressions 
Rating:
5.0

Courteous very professional

AMERLA CASAL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

viola douglas  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

florence cobbold miezan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Higgins  |  First Impressions 
Rating:
3.0

Although there were 2 employees, only one was available to assist with our rental & unit. So wait time was long. But he was well worth the wait

KARYN SHAW  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susanne Cote  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

KEVIN FITZPATRICK JR  |  First Impressions 
Rating:
3.0

Raising the price of my unit 2x's with in a few months was very bad customer service and that is the only reason I moved my items elsewhere

Ann Rachuba  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMEL WILDER  |  First Impressions 
Rating:
5.0

Sam was really helpful when originally getting the storage and during my time of occupancy.

Ashley Witherspoon  |  Overall Experience 
Rating:
5.0

Easy access. Friendly staff

Jaime Bonilla  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Saria Shaw  |  Overall Experience 
Rating:
5.0

thanks for your help

Nicholas Amorose  |  Overall Experience 
Rating:
5.0

Excellent and very friendly staff who helped me with my storage need. I also rented a 15 ft moving truck and service was outstanding. I will definitely use them again on my next moving and storage needs.

jon tiller  |  Overall Experience 
Rating:
5.0

the staff was amazing i’d recommend it to anyone so helpful and kind wonderful experience

STEVEN KASSEKERT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MELORA ALSTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIANAH ROCHESTER BEST  |  Overall Experience 
Rating:
5.0

Good morning your manager at Clementon storage Samantha was very polite very helpful all I can say is I don’t have nothing at all bad to say about her she was excellent and very helpful thank you so much Samantha for all that you have done for me and my family and Crystal she was there for us I appreciate you both

DOROTHY LEWIS  |  Overall Experience 
Rating:
3.0

The only thing I would change would be the way they do there payments they took payments out after I asked not to because I need to give a different account on 2 occasion my bank account was messed up

Sheilina Smith  |  Overall Experience 
Rating:
5.0

Everything worked out great? No problems! Thank you very much!

Jesse Crowder  |  Overall Experience 
Rating:
3.0

O

Evelyn Lewis  |  First Impressions 
Rating:
5.0

Same was extremely helpful

DARIN LAROSA  |  First Impressions 
Rating:
1.0

No help from staff , uhaul should really look into how you are billing your customers, after the first month it should be prorated. Why should I have to pay a full month if I was only there an extra 5 days and you know that unit will be rented out. I rent a lot of trucks and storage from uhaul but going forward uhaul storage will be my very last option. I will drive an extra 15 miles not to use uhaul storage.

MICHAEL PALLITTO  |  Overall Experience 
Rating:
5.0

Everyone is always so nice and helpful.

William Parker  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ascia dorsett  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Peggy Vivett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marcus Brestle  |  First Impressions 
Rating:
4.0

Competitive pricing however increases in monthly rate too frequently. Kindly consider longer term flat rate pricing.

Jeffery Colman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Gibson  |  Overall Experience 
Rating:
2.0

What could’ve been a quality storage unit turned into a complete and utter scam. I am unsure if management changed since the year long self-storage contract, but after being assured that we would have dumpster access for a small fee, I was greeted with a bait and switch. I was told no customers are allowed to utilize the dumpsters on site, even for a fee I would’ve happily paid. With increasing costs for even the smallest storage units and failure to uphold their own policies they had posted on the wall behind them, I left this particular moving and storage service with a sour taste in my mouth. Keep your options and available services up to date, UHaul of Clementon. You scammed a working graduate student out of $50 when she would’ve happily cleaned the unit out with access to one of your dumpsters for the $9.00 fee posted on the wall behind the clerk’s desk.

Lily Enos  |  Overall Experience 
Rating:
5.0

Thanks once again

James Vetrini  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD CAMPBELL  |  First Impressions 
Rating:
5.0

Now I have to remove my items and move into my apartment. I hope you will provide this page after I move so I can let you know how the pickup and delivery of my belongings to my new place goes.

Ellen Martin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike Barretta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ollie Mitchell  |  Overall Experience 
Rating:
4.0

All in the process was kind of chaos on part of me and my son who is the driver of the truck. Planning of moving was brief. Do not have enough knowledge how we work with Uhaul. Calling for further assistance is a long waiting for more than one hour or less two hours. Movers were not prompt as schedule. The took an hour of service instead of two more hours. I am not happy with the movers . They have other commitment in the hour as schedule. Expectations were not met . Time set after 2 pm they arrive 7 pm. Almost of the truck stuff was unloaded by my son alone. He and I are frustrated with the experience of the mover.

AMERLA CASAL  |  First Impressions 
Rating:
5.0

People are very nice there and they take care of business very well run

ALISA RUSSELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CynthiaA Feliciano  |  Overall Experience 
Rating:
5.0

Staff was very friendly and helpful for the whole year I've had the storage unit. Manager was always profesional and friendly. Thank you all very much!

Nelly Villa  |  Overall Experience 
Rating:
5.0

The person who helped me went beyond to get our needs taken care of....I really do appreciate her alot

GIOVANNA WILLIAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephaine Mickle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jazmin Martinez  |  Overall Experience 
Rating:
5.0

Thank you so much for your help. I would definitely use UHaul again in the future.

Judith Gamble  |  Overall Experience 
Rating:
5.0

Sam and Shawn were absolutely awesome to work with.

DONALD DAVIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PARISSA JOHNSON  |  First Impressions 
Rating:
5.0

Samantha is fabulous.

Karen Cooley  |  First Impressions 
Rating:
5.0

Good

CynthiaA Feliciano  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JULIAN FRATANDUONO  |  First Impressions 
Rating:
3.0

Muy pequeño el espacio.muy alto el precio ademas suben la tarifa cada vez que quieren sin previo aviso

Carmina Vanegas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Colleen Oneil-Green  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Luis Gelpi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janie Gilmore  |  Overall Experience 
Rating:
5.0

Everything went smooth, only thing was the access code which didn’t work at the gate, but that issue was resolved after calling the store.

JACKDICKS DANKWAH  |  Overall Experience 
Rating:
5.0

Thank y’all for an job y’all r doing

Baron Conley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathleen Castelli  |  First Impressions 
Rating:
5.0

I particularly would like to point out how helpful, professional, competent and caring Samantha has been. Due to her I've always got a rental truck and my moving in and out of your storage facility was seamless. Thank You, Sammy!

LILLA KULTSAR  |  Overall Experience 
Rating:
5.0

Sam was very helpful and kind Thank you so much

YOSEF CAMPOS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joesph Duwoe  |  Overall Experience 
Rating:
4.0

The hills & valleys may reduce speeding but in certain vehicle it causes loots of damage to the undercarriage

Vanessa Hughes   |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Vincent Ross  |  Overall Experience 
Rating:
3.0

Password/Card access was an issue, had difficulty getting in

Russell Forstenhausler  |  Overall Experience 
Rating:
5.0

She is very very nice and helpful

Sulaiman Bah  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Velez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

STEPHAN BLY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Hill  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary Gibson  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Melanie Malcolm  |  Overall Experience 
Rating:
5.0

Door latch sticking but I have. WD 40

Emery Pierce  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lance Weand  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joesph Duwoe  |  First Impressions 
Rating:
4.0

Everything went smooth, just notate the insulation was falling off the ceiling in my unit.

JOHN BOSCO JR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bradley Taylor  |  Overall Experience 
Rating:
5.0

The manager is a really nice person - very courteous and helpful

DONALD NEWSOME  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nancy Barton  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

tiffany richardson  |  Overall Experience 
Rating:
5.0

Thank you to all the staff that assist me with this process. Have a wonderful day!

sahliyah aaliohaam  |  Overall Experience 
Rating:
5.0

Ms Chrystal passaretti should be commended for the excellent service she gave me always smiling and very kind should be more people like her working for Uhaul I had an excellent experience getting what I needed .

Emerson Graham  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

HECTOR ROCHA  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sindl Satterfield  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JORDAN MAGITZ  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Dominee Pratt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glen Bianchini  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ARLEASHA ROBINSON  |  Overall Experience 
Rating:
5.0

I use the storage from 2015 to 2021. The staff was friendly and the facility was well-kept.

SHANNON SAUNDERS  |  Overall Experience 
Rating:
2.0

I have had a storage bin at Uhaul for over 10 years always paid my bill seen many managers come and go you current manager does not know how to deal with the public for that reason and that reason only I have left I moved out of the U-Haul storage been she’s very disrespectful when I would ask question so maybe she needs to be retrain

JOSEPH UBELE  |  Overall Experience 
Rating:
5.0

David was great. He was super nice and very helpful getting us our storage unit. The unit was clean and well maintained. Very satisfied with choosing this place!

Amanda Darhun  |  First Impressions 
Rating:
5.0

I called for information the day prior and experienced an extremely friendly, professional accommodating female and I was able to recognize her a couple days later when I went in person by her friendly helpful interaction with the other customers and myself

LISA DAVID  |  Overall Experience 
Rating:
4.0

The staff was extremely considerate and helpful. Literally the best customer service I have ever had with a storage company. They go above and beyond for their customers, and have amazing communication skills. I loved how they upsold me a stronger lock for my unit to prevent robberies. I’d give 10s all around!

Lashaunda Gordon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim Manna  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

shannon tyrrell  |  First Impressions 
Rating:
5.0

I've been dealing with U haul for many years and it has always been a pleasant experience. I would and will definitely use them again. Their rates a affordable. Thanks U haul staff!

sahliyah aaliohaam  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deborah Rogers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tasha Akuma  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angella Adams  |  First Impressions 
Rating:
5.0

Crystal was extremely polite and helpful. I will definitely use this location as well as recommend for future needs.

Dana Morales  |  Overall Experience 
Rating:
4.0

The only thing I could recommend would be more hours it would be nice if it was open till midnight.

Vincent Ross  |  First Impressions 
Rating:
4.0

Monthly rate needs to be prorated because I only missed the date by 4 days and paid for the whole month. This is a turn off from using uhaul storage.

Sheldon Butler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tierra Hamilton  |  First Impressions 
Rating:
5.0

The manager at this establishment, Crystal Passarati, was sooo helpful nd kind. Thank you Crystal, im very grateful.

Nelly Villa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Armoni Clark  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nancy molina  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hyman Brooks  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ann Marie Pressman  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

nancy molina  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Daniel Schrotter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tyra Skerrett  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jennifer Breier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley cordeo  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brendan Mccarthy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rishenna Gaskins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

john mcallister  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacey Blackwell  |  Overall Experience 
Rating:
1.0

The guy that was working there was not helpfull at all. He did even tell me what unit I had. I had to read through the paperwork to find out. He also made me pay for an extra day of truck rental because he didn't want to check the truck in even though I was on the property with the truck fully refueled and rented a storage unit there because I had to offload. On top of that he didn't check the truck in until 30 min after I left the property. I will never use these services again if this is how they treat people.

Charles Gregory  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nancy Simpkins  |  Overall Experience 
Rating:
5.0

Very friendly staff!

Ed Bolam  |  Overall Experience 
Rating:
1.0

Storage was broken into. My licks were changed without my knowledge and mice droppings was all in my furniture and clothing. I will never use this place again.. Black people beware. If you pay your storage and move early they don't give you anything back. The staff is illegals with no common sense either. Yeah I hated every bit of uhaul.

Lisa Dennis  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff

Ed Bolam  |  First Impressions 
Rating:
2.0

I rented a storage on Tuesday never put anything in and that Saturday I called to cancel because on Friday I got the keys to a new apartment I thought it would be a couple weeks or months that’s why I got storage but I called 4 days later and they kept my $90 they could of just charged me for those 4 days people are on fixed income struggling with work due to Covid they have no consideration I will never recommend them or ever use them I rather give my things away

Katherine rosario  |  Overall Experience 
Rating:
5.0

i will continue to use this location in the future also

Shavine McCann  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

ALFONSE DEFINIS SR.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gina House  |  First Impressions 
Rating:
4.0

Daniel went the extra mile and waited for us to bring back the truck for drop off. I’m not that tech savvy and do not like the new app for uhual. Thanks to him I was able to complete the task of drop off rental truck.

Arilmi Ortiz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Naomi Derrick  |  Overall Experience 
Rating:
5.0

Christina is awesome!

Shanay Foggy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Rodilosso  |  Overall Experience 
Rating:
4.0

Even amidst the rain, the move in was great! The staff onsite was soo helpful and made the check in process beyond easy as he answered all my questions and provided great insight.

LOREN MAREE  |  First Impressions 
Rating:
1.0

My unit was covered in mouse pee and poop and the staff told be it was my problem bc I didn’t have insurance in my unit. I payed $100 a month for 4 years for U-haul to keep my stuff safe and protected, why should I have to pay more for insurance. If I was told in the beginning that I needed insurance for a rodent problem, I would never have put my stuff there in the first place! I had to throw out 90% of my things! Now I have to spend more money to buy everything! $5,000 wasted! The worst customer service and company ever! I will be looking further into this as well.

EMILY TOLMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Parker  |  First Impressions 
Rating:
5.0

Friendly staff, very helpful

Miguel Alicea  |  Overall Experience 
Rating:
5.0

Great service. Very accomodating at the last minute. Would reccomend!

Marquis Burnett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randell Gillespie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexandra Irwin  |  Overall Experience 
Rating:
3.0

From the outside looking in, it looks amazing. And it is to a certain extent. The employees were helpful when needed, and the overall place was convenient and kept clean. Although, throughout my experience of just short of a year, I’ve had many problems with rats in my storage. If counted, I probably found over 2lbs of rat feces in my lifetime at Uhaul. As well as I found a ton of sunseed shells (the rats feed) throughout the storage unit... I changed the poison box that they gave me numerous of times. But that didn’t stop the rats. I found a pile of rat hair in a box of clothes that I’ve had in the storage as well. But when brought up to the employees of Uhual, they said they can’t do anything about it. Thankfully, I was leaving the storage unit a few days after I found the rat hair in my box of clothes. I don’t know if this rat problem was necessarily a Uhual problem, or maybe there was just a hole in the storage. But it would’ve been nice to receive some type of compensation or anything to relieve my stress of the problem. Because it was very upsetting to see my hard worked items have tons of rat feces all over them.

Kiana Alemany  |  Overall Experience 
Rating:
3.0

Too many times the gate didn't work, as in, it failed to open after inputting my access code. Other times gate didn't open to allow me to leave the storage area. When gate was inoperable, staff had no other choice than to leave storage area unsecured by leaving gate in the 'open' position. Met a couple of poorly trained employees who weren't ready to work alone.

Gary Anconetani  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ray blume  |  Overall Experience 
Rating:
2.0

No I will not recommend y’all and I will never use y’all company again.

Tiffany Lecator  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dannetta Perry  |  Overall Experience 
Rating:
5.0

Efficient service

ray blume  |  First Impressions 
Rating:
5.0

I Never Really Experienced Any Major Issues. Staff Was Always Helpful!!!

Ramona Scott  |  Overall Experience 
Rating:
1.0

We suffered a huge loss in all the mold and mildew damage from the disgusting conditions at this storage unit. Our entire bedroom set and several pieces of furniture were destroyed.

Joseph Sager  |  Overall Experience 
Rating:
4.0

You should give veterans a discount on there storage rentals

walter Porch  |  Overall Experience 
Rating:
5.0

Satisfactory service received.

Eric Simmons  |  First Impressions 
Rating:
5.0

None

thomas groome  |  Overall Experience 
Rating:
1.0

ROACHES in the Storage. Crystal P, UGLY PERSONALITY VERY UNPROFESSIONAL INDIVIDUAL. SHE SHOULD NOT WORK EARTH AT ALL. I WILL NOT RECOMMENDED AN ANIMAL TO U-HAUL. THE WORST STORAGE COMPANY EVER!!!!

Yolanda Cromer  |  Overall Experience 
Rating:
5.0

Extremely the best experience I’ve had with this location. Staff was always prompt when needed. Thanks to Chrystal Passaretti for everything!

preston milbourne  |  Overall Experience 
Rating:
5.0

N

Christopher Hunger  |  Overall Experience 
Rating:
5.0

Very pro as per usual

david armaan  |  Overall Experience 
Rating:
5.0

Very helpful, understanding

Nicole Cesaro  |  Overall Experience 
Rating:
2.0

The building and the agents were friendly, the autopay would fall off randomly, the actual storage container was a nightmare there was rat feces everywhere I just threw away everything I had in there

John Torres  |  Overall Experience 
Rating:
2.0

The road for the units were way to bumpy and made it difficult for me to access my unit The road needs to be leveled and repaved I had a very tough time with my trailer bottoming out

anthony pach  |  Overall Experience 
Rating:
5.0

Great price and place

Sharon Sherrick  |  Overall Experience 
Rating:
5.0

Awesome service.

Julie Lewis  |  Overall Experience 
Rating:
5.0

Great people. Very helpful.

Mark Oleson  |  First Impressions 
Rating:
1.0

Exceptionally chaotic!!! The staff was poorly trained in how to handle a surge. They spent literally hours dealing with one customer complaint while holding others up. MUST DO BETTER!

david armaan  |  First Impressions 
Rating:
3.0

I think they should have more help on weekends, like 2 people inside and someone helping outside with storage lovks , gate access, truck rental etc.because 1 Sat not too long ago i waited 21/2 hours .

LYDIA MENDEZ-NORMAN  |  Overall Experience 
Rating:
5.0

Some of the best customer service I have ever had

Janet Fowler  |  First Impressions 
Rating:
4.0

None

Shawn Gibson  |  Overall Experience 
Rating:
5.0

.

GLADYS SANTIAGO  |  Overall Experience 
Rating:
5.0

Chrystal was very helpful

Shilisa Bethea  |  First Impressions 
Rating:
5.0

We used the storage unit for four years, as we slowly went through the contents of my parents’ home once it was sold. We were able to get in and out at our convenience and always felt safe.

PATRICIA KELLY  |  Overall Experience 
Rating:
3.0

Our son passed away this month. By law I am not responsible for his debts. UHaul charged me $25 cleaning fee. I paid it but it is sad when others take an advantage of someone's tragedies.

Christopher Abbruzzese  |  Overall Experience 
Rating:
5.0

I thought that my 1st month of storage was free but the lady said that if I would have rented my truck from a different uhual place then I would have gotten a free month of storage that's stupid to m

Irene Pritchett  |  Reservation 
Rating:
5.0

Well satisfied

myrtle HARRIS  |  Overall Experience 
Rating:
3.0

Closed my account & I was paid in full. Returned key pad & unit was completely empty. I have been getting phones call messages from U-Haul asking me to call them back but never say what it is about.

Michele mazur  |  Overall Experience 
Rating:
5.0

Customer service is excellent

MARVIN GUERRERO  |  Overall Experience 
Rating:
5.0

The only thing you can't have your stuff there long.

gail devine  |  Overall Experience 
Rating:
5.0

Everything from beginning to end was great. A little pricey, but overall the experience was GREAT. Thank you to both the FL team ( Amanda) and the entire NJ team.

Wilson Cabrera  |  Overall Experience 
Rating:
2.0

Several of my pieces of furniture came out with black mold!!!

Dave Goldstein  |  Overall Experience 
Rating:
5.0

Excellent Service & kind, accomodating professionalism @the Clementon, NJ location.

darin bouggess  |  Overall Experience 
Rating:
1.0

I paid a full month ahead of time and I moved out with over 3weeks remaining and I feel I should of received the balance of the month ! This is what I. Get for paying a month ahead if due date!

Kathleen diedrichson  |  Overall Experience 
Rating:
4.0

Unit leaked stuff became moldy had to trash decent amount. Rent raised yearly which I saw no reason for.

BARRY SCHANTZ  |  Overall Experience 
Rating:
2.0

My stuff was covered with pollen. Not just a coding from it seeping through the sides like i was told. My clothes were green moving the stuff. Also There was a dead mouse in my unit.

Te'Aira Jones  |  Overall Experience 
Rating:
1.0

I would not recommend this facility.

AMY DAWSON  |  Overall Experience 
Rating:
5.0

Great customer service.

Josephine Kuhnel  |  Overall Experience 
No reviews have been submitted for this location.

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