Customer Reviews for U-Haul Moving & Storage of Cinnaminson

3,809 reviews

2101 US Hwy 130 S   Cinnaminson, NJ 08077
(N Of Rt 73)

(856) 829-0018

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(856) 829-0018

2101 US Hwy 130 S
Cinnaminson, NJ 08077
(N Of Rt 73)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • habla español
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

YAROPOLK KULCHYCKYJ 
Rating:
5.0

Customer did not leave a comment.

Jason Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Otis 
Rating:
4.0

I had to call the cops on the desk clerk/cashier. The managers number on the card that the clerk through at me doesn’t work. Bad experience.

Eugene Byrd 
Rating:
4.0

I found my on-line experience to be extraordinarily frustrating. I spent almost 3 hours attempting to first navigate the website & then the uhaul app. It was a total waste of time. I ended up calling the 800 number to obtain a storage unit. The rep I spoke to was helpful & polite. I thought he got me all squared away with my rental unit but when I went to the facility there was more to be done. The woman at the facility was the store manager, I believe. She was polite & efficient, or as efficient as possible, given that the process itself is not efficient. Luckily for UHAUL, you've hired good people to compensate for the other glitches. Thank you to the customer service representative & the store manager of the Cinnaminson, NJ location for their assistance. ~Wendy Sanders

Wendy Sanders  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NIKEYA PHILLIPS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Kaminski 
Rating:
5.0

Customer did not leave a comment.

Dallas Grundy 
Rating:
5.0

Wish there was more than one person available to handle the counter. Wait times can be long but service is excellent once it is your turn.

Kenneth Walling 
Rating:
5.0

Customer did not leave a comment.

Charles Parker  |  Overall Experience 
Rating:
5.0

Xcellent. All Around.

Edward Bolton 
Rating:
5.0

Good

abul azad 
Rating:
5.0

I had the best experience renting a truck here, I was in and out in under 20 min. People were super friendly snf answered all my questions. We even laughed a few times! Willnef come back to this location! Keep on rockin guys, especially to the crew that was on this particular day.

Lorie Horner 
Rating:
4.0

Customer did not leave a comment.

Jiahna Flood-Francis 
Rating:
5.0

The fellow I dealt with was awesome, great guy so helpful. I'll be back and spread praise how I was treated. Sincerely, Blair Craft

Blair Craft 
Rating:
4.0

Customer did not leave a comment.

Fay Bassett  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Margaret Pearson 
Rating:
4.0

Customer did not leave a comment.

Richard Bauer 
Rating:
4.0

Customer did not leave a comment.

Lawrence Endicott 
Rating:
1.0

I went into the parking lot, trying to unload the trailer, but there was no space until I got into the dead end. When I try to unload, there is an employee came and said “you can park there, it’s unsafe!!” in a rude manner. She tried to have me back up into a space, but there was no space. So I told her that I can’t, I don’t know how to. The trailer was on the side and just in front of a couple other trailers, not in the middle of the driveway. I mean, if she was asking nicely I would’ve back up the trailer but she came up to me like I was doing something illegal. She said she will not on my account that they won’t allow me to rent the trailer from Uhaul ever again. Then she started to take pictures of my license plate and said I breached contract by using a different truck to return the trailer. I told her whatever you wanna do just let me out of here. I’m not trying to argue with you. At the end, she said you are very rude sir. Then I told her that she came up to me like I was doing something illegal first . I took the pictures of where I park the trailer then left.

Bruce Nguyen 
Rating:
5.0

N/A

joe o'neill 
Rating:
5.0

Excellent customer service

deborah decasanova  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melvin Calcorzi 
Rating:
5.0

Customer did not leave a comment.

Thomas Gamble 
Rating:
5.0

Customer did not leave a comment.

gang wang 
Rating:
5.0

I’ve rented from uhaul a few times over many years and was surprised at how clean the interior area in the back of the van I rented was. The people that run this location were very cool and enjoyable to interact with.

Roberto Velez 
Rating:
5.0

Customer did not leave a comment.

edwin aviles 
Rating:
4.0

Customer did not leave a comment.

Garrett Hearle 
Rating:
5.0

N/A

Obono Obono 
Rating:
5.0

The truck could have been cleaned off- snow in bed/on windshields. Also, the area where we had to access truck was snow covered, slippery & at the far end of parking lot. Other that that, smooth transitioning renting/returning truck. The employees were friendly&kind.

Ruth Benz 
Rating:
5.0

very friendly staff person at the counter. quite helpful.

Lance Guerriere 
Rating:
5.0

Customer did not leave a comment.

John Colarelli 
Rating:
5.0

Customer did not leave a comment.

Yvonne Thornton 
Rating:
5.0

Did not interact with the staff for more than 2 seconds.

Devendra Sawh 
Rating:
5.0

Customer did not leave a comment.

RAYMOND CLARK 
Rating:
5.0

The young lady who has assisted me on multiple occasions, Priscilla , has been absolutely awesome to deal with. Excellent customer service!!

Hector Rivera 
Rating:
5.0

Uhaul is the best

Maltine Adescar 
Rating:
5.0

Customer did not leave a comment.

Taurean Hutchinson 
Rating:
5.0

I always had professional experience with this U-Haul. I can say nothing bad about this facility.

Denise Omalley  |  Overall Experience 
Rating:
5.0

This U-HAUL deserves ***** no problems 👍

Rosemary clark  |  Overall Experience 
Rating:
3.0

The location was fine but I would not tell anyone to rent a uhaul because of the amount of money that they charge you and you can’t drop it off where you want to. You will pay out of your pocket just so they can get more money out of you.

montrell boykins 
Rating:
3.0

Customer did not leave a comment.

Bruce Fink 
Rating:
4.0

Customer did not leave a comment.

MARIANA MATA 
Rating:
5.0

Customer did not leave a comment.

Douglas Aird 
Rating:
5.0

Priscilla and the man that was working available friendly and very professional

Milagrosa Rosa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alisia Graham 
Rating:
5.0

Customer did not leave a comment.

Jessica Stamets 
Rating:
5.0

Front desk worker was really nice 😊

Lisa Shaller 
Rating:
5.0

Customer did not leave a comment.

Johanna Torres  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Riley 
Rating:
5.0

I wish all the U-Hauls would operate as well as this place does. The people here are prompt, efficient and very friendly. I would definitely recommend this place. Priscilla is awesome.

Myron Iwanycky 
Rating:
5.0

Customer did not leave a comment.

yevonne isom  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Pugh III 
Rating:
5.0

Priscilla was the best !!! She went above and beyond to help with my situation after my surgery……I can’t thank her enough for the time and effort she gave me while I was recovering from surgery …..thank you u haul for all of your time patience and understanding…. Will highly recommend

MONICA GRAY  |  Overall Experience 
Rating:
5.0

Very friendly and helpful. Truck was ready to go!

Harley Reeder 
Rating:
5.0

Keep Adam and Homer around. Both are very good people. They are helpful and knowledgeable. Made the entire process very very easy. We followed Adam over from the Mount Laurel store.

Mary Tomaszewski 
Rating:
4.0

The people were always very easy to work with. Only feedback I really have is we would have preferred to have either more cards (at least 2) or code/card option. It was very inconvenient to have to share a card. Otherwise - we had no issues.

Legacy Indoor Range  |  Overall Experience 
Rating:
2.0

The people at the counter were friendly

Philip Brackett 
Rating:
5.0

Customer did not leave a comment.

Yesenia furcal  |  Overall Experience 
Rating:
5.0

Woman at front desk was excellent. I believe her name was Molina.

David Millilo 
Rating:
3.0

When I told him I could no longer afford to keep the storage they continue to bill me so now the bill is like $600 which I will not be paying because I told them I could no longer afford it and they could do what they want with the items in the storage

monique ervin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Haslam 
Rating:
5.0

Really nice staffs, car is good. Convenient I am so happy about the customers service

hanh nguyen 
Rating:
5.0

Customer did not leave a comment.

Steven Kajkowski 
Rating:
5.0

Customer did not leave a comment.

Michael Salamon 
Rating:
5.0

Customer did not leave a comment.

Brooke sweeley 
Rating:
4.0

None at this is time

JOSEPH CAPPELLO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Rollins 
Rating:
3.0

Started out with competitive pricing then priced itself out of my price range.

BOB OLMSTEAD  |  Overall Experience 
Rating:
5.0

Friendly professional stuff. More than happy to answer question. Excellent experience. Would highly recommend to others

Sharron Derrico 
Rating:
5.0

Customer did not leave a comment.

Adalberto Godoy 
Rating:
5.0

Perscilla & Homer we're AWESOME!!!

Kevin LICKFIELD JR  |  Overall Experience 
Rating:
5.0

Please check to make sure the previous customer replace gas , i received the vehicle with a quarter of gas in the tank . But Mr Homer was great adjusting my credit.

william perry 
Rating:
5.0

Customer did not leave a comment.

Tara Baylor  |  Overall Experience 
Rating:
5.0

5 star, thanks

SCOTT NELSON 
Rating:
5.0

Customer did not leave a comment.

Kathleen Dandrea 
Rating:
5.0

Customer did not leave a comment.

Edward Walaski 
Rating:
5.0

Perfect transaction. Thanks "Uball"!

rachelle Stettler 
Rating:
5.0

I was switched to 6 locations before it was all said and done….. Not happy about that but the girl that waited on me in Cinnaminson was great , give her a raise !!

Brad Pressman 
Rating:
5.0

Customer did not leave a comment.

Anthony Carmichael 
Rating:
5.0

Customer did not leave a comment.

Jymse Ragan 
Rating:
5.0

Customer did not leave a comment.

karina davila 
Rating:
5.0

Staff were super friendly and kind, which I could tell from my direct interactions as well as overheard interactions staff were having over the phone. Very accommodating! The equipment was ready and well maintained. I would definitely recommend this location.

Kristen Tkacz 
Rating:
5.0

Customer did not leave a comment.

Roberta green 
Rating:
5.0

Yes I would recommend this location to a friend or anyone, the Staff member are helpful and provides details info and accommodations to your need. There are other locations I’ve dealt with that was a nightmare. This location was great and Have plenty of truck available

Glenn Florent 
Rating:
4.0

Customer did not leave a comment.

JOHN GALASSO  |  Overall Experience 
Rating:
5.0

Roof leaked. Contents got wet.

Ed Miller 
Rating:
5.0

Customer did not leave a comment.

KAREN PESKOFF  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Harrison 
Rating:
5.0

Customer did not leave a comment.

Michael Rosenberg 
Rating:
4.0

Nothing as far as my needs. It was very good service, n hook up.

Linda Pennestri 
Rating:
5.0

Great customer service. Thank you for helping me on my first time using this service.

Miguel Castellanos 
Rating:
5.0

Customer did not leave a comment.

carlos guanga 
Rating:
5.0

Attendants very pleasant, helpful, knowledgeable and professionally. Definitely enjoyed the service and convenient location. Highly recommended.

Willie Brown 
Rating:
5.0

Customer did not leave a comment.

April Panniell 
Rating:
5.0

They 20 ft truck was awful to drive it needs servicing on the brakes and transmission. It struggles to get in the next gear

Julie Hoch 
Rating:
3.0

Customer did not leave a comment.

Sandra Mcglotten 
Rating:
5.0

great people!

Ralph Ragomo Jr 
Rating:
5.0

Customer did not leave a comment.

joyce todd 
Rating:
5.0

Great staff and also knowledgeable

HAYDEN BROWN 
Rating:
4.0

Customer did not leave a comment.

Glenn Lobe 
Rating:
1.0

I was scheduled to pick up my truck at 12 o’clock midnight I was unable to get the truck due to my vehicle not being in the system properly at about 4:30 AM. I picked up the truck and it was on E I ordered additional equipment to be in the truck One handtruck was charged for it, but never had it in the truck. Very disappointing.

adrienne gibes 
Rating:
5.0

Customer did not leave a comment.

Iliana Johnson 
Rating:
4.0

I appreciated the quickness of check out.

Michael Clark 
Rating:
3.0

Customer service was great but Make sure everything is working properly like wipers and windows.

Miguel Ortiz 
Rating:
5.0

Nothing. Excellent service

BENEDETTO FERRARO 
Rating:
3.0

When I fill up the gas tank and I bring it back more from when I got it at I should get some money back

Sendy Noun 
Rating:
5.0

Customer did not leave a comment.

CARLTON BENNETT 
Rating:
5.0

The staff is great!!!!!

Davonte Cooper  |  Overall Experience 
Rating:
5.0

Great service! Loved it

Thaimy Phan 
Rating:
5.0

I have had such a great, easy, and pleasant experience at this location. The woman who did my rental (I wish I could remember her name) was so wonderful and sweet. You can bet I’ll be back here if the need arises for me to rent another vehicle. Thank you.

Albert Corney McGee 
Rating:
5.0

Fix the app. It took several attempts to get checked in by mobile device.

Keith Pasley 
Rating:
5.0

Customer did not leave a comment.

Carlos Nunes 
Rating:
5.0

Five Stars ,

JUAN BERRIOSMARQUEZ 
Rating:
5.0

Customer did not leave a comment.

jumanne john  |  Overall Experience 
Rating:
5.0

Staff at this location was super helpful, friendly and professional. Would definitely come here again and recommend them without hesitation.

Helen Axcelson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deserie McRay-Berry 
Rating:
5.0

The team that helped me were very professional and helpful.

Vaughn Johnson 
Rating:
5.0

Just keep doing what you do, in proving the professional and courteous service.

Willie Brown 
Rating:
3.0

The latch on the outside of my storage unit had a screw missing the entire time, and it was never fixed. I also found bird feathers on the inside of my unit, which means there are holes in the roof. The worst part was that the price kept going up and up with no end in sight. The one things I did appreciate was the one month free because I had rented a uhaul truck w/ in the past year.

VIKKI CARROLL  |  Overall Experience 
Rating:
5.0

Perfect

Pedro Rodriguez 
Rating:
4.0

Customer did not leave a comment.

CRYSTAL BROWN  |  First Impressions 
Rating:
2.0

The battery of our vehicle died after us only having it for a few hours into our move. We had to extend our vehicle and wait an hour for assistance. While we understand these things happen, it would be helpful to have jumper cables in the vehicle so we could try to get it running since we had a time due back that was stressed to us as another family was reserved to pick up the vehicle and we were subject to even more charges if we were late.

Madison Bickel 
Rating:
5.0

The place I’m aways coming back

Edson Scarabelli 
Rating:
4.0

Customer did not leave a comment.

Robert Nocito 
Rating:
5.0

Customer did not leave a comment.

Andrea Locke 
Rating:
5.0

Convenient location, good customer service—staff was pleasant and helpful.

Helen Axcelson  |  Online Move In 
Rating:
3.0

Keep raising prices . Can find other places cheaper

BOB OLMSTEAD  |  First Impressions 
Rating:
5.0

Thank you U-Haul for everything.

Juan Caban  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yesenia furcal  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Denise Omalley  |  First Impressions 
Rating:
4.0

Staff was always caring and helpful. ONLY detriment was price . Too high for small storage unit.

Logan Terry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy Schmidt  |  Overall Experience 
Rating:
4.0

My reservation was honored and the paper processing was quick. I had no problem getting in and out.

ROSEBERY NGUMEZI  |  First Impressions 
Rating:
5.0

Thank you very Very much...and I'm sorry "

ISAIAH GARD RD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANNE SUAREZ SOTO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

edward miller  |  Overall Experience 
Rating:
5.0

We needed temporary storage for items that were salvaged from a flooded basement. It was very convenient to be able to rent a truck and storage all in one place. The store personnel were helpful in determining what size storage we needed. When our daughter was in college, we also rented vans or trucks from this same location. It’s conveniently located less than 2 miles from our home. We’ve only had good interactions at this location - no complaints.

Debra Tkacz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Ramos  |  Overall Experience 
Rating:
5.0

Jake was very knowledgeable and had a professional demeanor while he was helping me open my storage unit contract. Would definitely recommend him and the rest of the team at Cinnaminson to friends.

Jacob Rechtenbaugh  |  First Impressions 
Rating:
5.0

Thank you Priscilla for your help very professional Will come back

Ana morales  |  First Impressions 
Rating:
5.0

The staff was extremely helpful… I would recommend and plan to continue to use U-Haul.

Allen Godbolt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gary depew  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Douglass Kirkwood  |  Overall Experience 
Rating:
2.0

I believe she was the manager, white woman, late 30’s or early 40’s tried to pressure me into purchasing the insurance even though I had renters insurance which covers personal property(10% extended off premises) and liability coverage. She repeatedly told me that renters insurance doesn’t cover it and that I needed homeowners insurance. I’m an insurance agent so I called her out on it. She finally gave in but told me that uhaul would contact me at a later date to force their insurance on me. Obviously they never did, because it wasn’t true. I get pressure sales to hit goals and make money, but once you flat out lie it’s crossing the line. Unfortunately now that I no longer need the storage unit, I won’t return to uhaul as a customer because of this experience.

Peter Manfra  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeffrey askew  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erin Polizzi  |  Overall Experience 
Rating:
3.0

Pretty decent service and convenient. I especially like the climate control storage units .

Kelly Martone  |  Online Move In 
Rating:
5.0

THANKYOU PRICILA !

James Dorsen  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ELVIS SONSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aundra Mauzon  |  Overall Experience 
Rating:
5.0

Our experience was the best of the several times we have used storage services.

Robert Beck  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brad Bentzel  |  Overall Experience 
Rating:
5.0

Thank you

Joseph Cappello  |  Overall Experience 
Rating:
3.0

the storage unit itself was fine, but when I signed my agreement it was not made aware to me that the price would increase a couple of times a year. I got letters saying the cost was going up but it always said it was being increased to the original price I paid; I never knew what the new price was until it was taken out of my bank account.

Rosemary Hagerty  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TODD JOHNSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fior Inirio De Acevedo  |  Online Move In 
Rating:
2.0

Customer did not leave a comment.

MELVIN GONZALEZ   |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

monique ervin  |  First Impressions 
Rating:
5.0

number one in my book

mike Victorino  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beverly Brownlee  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MICHAEL BOGIN  |  Overall Experience 
Rating:
5.0

Very clean facilities and easy unit rental/unit submission process . . .

Mae Cooper  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

stanley wilson  |  Overall Experience 
Rating:
2.0

Your computer system needs upgrading nothing against the staff but none of the apps work

Marcus King  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jimmy bond  |  Overall Experience 
Rating:
5.0

My family and I were locked inside after hours and the staff got us out. Thank you again!!!!

Patricia Dixon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERNESTINE WILLIAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

anthony phan  |  Overall Experience 
Rating:
5.0

The mgr and the sales rep were so polite …. So accommodating…. They made a stressful situation for me so much easier… This was at the Cinnaminson location on route 130… I rented storage space and called shortly after and rented a van… February 14 between 930 and 10 o’clock in the morning I believe the managers name was David… He was absolutely wonderful

Sheryl Bernhardt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ayana Reid  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ebony smallwood  |  Overall Experience 
Rating:
3.0

The reason I moved out is because your rates are a rip off . Not to mention the day it’s due there harassing you . That unit shouldn’t be more then 100 bucks per month .

Sal Buono Jr.  |  Overall Experience 
Rating:
3.0

Both times, signing up to move into the storage unit and moving out, the staff on duty was not friendly at all. Rude and annoyed to be working would describe their attitude best.

Jan Heinrich  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Erica Hill  |  Overall Experience 
Rating:
5.0

Staff very pleasant and helpful.

lucille rivers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mae Cooper  |  First Impressions 
Rating:
5.0

The guy who helped me was fantastic. He was very clear, very thorough and very helpful. I do not remember his name. I wish i did because he was excellent.

Sam Ascolese  |  First Impressions 
Rating:
5.0

Very convenient, the manager was exceptionally helpful.

Dolores Wardell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Matthews III  |  Overall Experience 
Rating:
4.0

The staff at the Cinnaminson NJ facility were always responsive, helpful and courteous.

donna conley  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ROSE MURPHY  |  First Impressions 
Rating:
1.0

I was told the storage unit was able to be accessed from 5am-10pm. I went at 9pm to unload the truck; however, the gate access key fob I was given did not work. I then proceeded to call the after hours number listed on the gate. No one answered nor did they call me back. This is the second time in one week (different location) where I’ve had an issue with Uhaul. I thought switching locations would help, but it didn’t. I’m very dissatisfied.

laurel davis  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

tariq adham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID REEDER  |  First Impressions 
Rating:
5.0

I have no complaints.

carol adams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joseph charlton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

labrie williamson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

donnalee undercuffler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lucille rivers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL OCHMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tara Baylor  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

sarah bubnis  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

michael sullivan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

richard stokes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FRANCES OLSEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MINDY BAAKE  |  First Impressions 
Rating:
4.0

Most Staff that we dealt with were helpful - Some were miserable

Greg Benson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

glenn greenwood  |  Overall Experience 
Rating:
3.0

It seems that it’s near impossible to reach anyone on phones With the huge occupancy and money that’s being made maybe you should ad some help

Kenneth Saltzman  |  First Impressions 
Rating:
4.0

There's a hole in the cieling of my unit

kevin stewart  |  First Impressions 
Rating:
1.0

Susan was not friendly or pleasant at all. The couple times I had a conversation with her, she didn't even want to speak. Customer service was horrible. I spoke with her about the holes in the ceiling of unit 1203. It looks like animal scratches. No accommodation. So I withdrew and requested a refund. I will take my business elsewhere. Upset customer!!!!!

Valerie Johnson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Elisabeth Imperiale  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

FRANCES OLSEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

randall stellwag  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Mary E Tennison  |  Overall Experience 
Rating:
5.0

Staff was excellent, grounds were well maintained, price was right.

ROBERT MINKO  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ebony smallwood  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KHADINE BURROUGHS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacey Blackwell  |  First Impressions 
Rating:
5.0

Staff is very friendly and helpful

rebecca fergosi  |  Overall Experience 
Rating:
5.0

Dave did a great job and went out of his way in meeting my needs.

Seecubic Inc  |  First Impressions 
Rating:
5.0

Dave is an amazing human being Little suzie langer was a bright light sweet loving person Her death has killed me Getting her pictures and all her life’s achievements to her family was such a good thing I’m going to catholic charities on Monday with her shoes and clothing and other items in Burlington They helped her many times that suzie was homeless Many of which were in the cold of winter Her death isn’t 32 is so tragic to me The world is just not right without little suzie I thank Dave from the bottom of my heart You’ve done such good for suzie and her family

Richard Bishop  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Ochman  |  Overall Experience 
Rating:
5.0

The staff was very helpful,courteous. and polite . Thank You so much Ed M.

Edward Meyers  |  Overall Experience 
Rating:
2.0

For the first 2 years i kept complaining that i could barely get into my unit because it was so difficult to roll the door up...3 times i went to the office or called the office from outside my unit to please come and open my door...all 3 times i waited over a half hours after i asked for someone to help...2 of those times i was berated and treated as if i was an obstinate child (I'm 66 and was very respectful) the 3rd time after they couldn't get the door open they told me they would make an appointment for it to get fixed...they neglected to tell me i would need to be there and i was to call later to see when. A repair person was available...so 2 months later i went to the office and was told i needed to be there. Finally a repair person showed up and asked me how long my door was this bad..i replied since i moved in...he was a new repair person,who was unbelievably nice,sweet and talented (so unlike 2 other U-Haul employees)and fixed my door in 35 minutes...he was appalled that i dealt with this for over 2 years...i was previously told this is how these doors are, you need some elbow grease...I'm disabled and have limited use of my "elbows" ...however after the door was fixed i could open it all by myself...so over the years i had 2 UHaul employees and mr fix-it who was wonderful...all the others shouldn't have a costumer oriented job...other then coming to place stuff into the unit or emptying the unit i probably only visited the unit 20 times in the years that i had it...so i don't think this UHaul faired well as a customer oriented business who's employees are told to be respectful of their long term customer's. ..

DIANE MARR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cathryn Moreno  |  First Impressions 
Rating:
4.0

Rows could be better lit at night. Very pleased with the way I was treated.

STEVEN FLAER  |  Overall Experience 
Rating:
5.0

I have no complaints. Everything went smoothly

carol adams  |  First Impressions 
Rating:
5.0

i would consider using this facilities in the near future.

Sandra Denkins  |  Overall Experience 
Rating:
5.0

it was a great move no problems

Sandra Denkins  |  First Impressions 
Rating:
5.0

Stored my motorcycle for temporary safe keeping and was initially worried. After seeing how secure the gated storage areas were I felt more at ease. Thanks U-Haul

suriaui sulimin  |  Overall Experience 
Rating:
5.0

I have struggled paying for the storage of items that mostly were family belongings for almost 3 years. Your staff is always been courteous and helpful when I struggled with payments. Thank you

justice royal  |  Overall Experience 
Rating:
4.0

Very helpful.

Michael Nally  |  Overall Experience 
Rating:
5.0

I found this a very easy process and the young lady was very helpful and I formative.

Claudia Affannato  |  First Impressions 
Rating:
5.0

Courteous and helpful

Michael Nally  |  First Impressions 
Rating:
5.0

I have had the unit for about 4-5 years or so and never had any issues with the unit or the staff.

NATHAN DEDEO  |  Overall Experience 
Rating:
5.0

Very professional people.

Renee Gantt  |  Overall Experience 
Rating:
3.0

Great staff Roof leaked ruining my carpets in storage

Calvin Wasdyke  |  Overall Experience 
Rating:
5.0

I was very happy with the experience.

clinton banks  |  Overall Experience 
Rating:
5.0

Clean, safe storage. Friendly staff. Thank you for including a free month of storage with my truck rental. Well worth it.

Robert Minard  |  Overall Experience 
Rating:
5.0

Staff is great. Rents a little pricey

Kaye Morrow  |  Overall Experience 
Rating:
5.0

The men were wonderful. Friendly, courteous, over the top helpful.

Kaye Morrow  |  First Impressions 
Rating:
5.0

Thanks

JAMES WEINSTEIN JR  |  Overall Experience 
Rating:
5.0

the staff was friendly and helpful

Anthony Rullo  |  Overall Experience 
Rating:
5.0

Nocomments

LOUANN HELIGER  |  Overall Experience 
Rating:
5.0

Friendly staff made it easy to set up my rental!

CHRISTINA BISHOP  |  Reservation 
Rating:
2.0

Wet, Mice and broken door. Ask to fix never did it.

CINNAMINSON HANDYMAN  |  Overall Experience 
Rating:
5.0

The facility staff are awesome people to me and my family. They help me out when I forgot my key to my storage unit, They help me. Thank you so much Henry

dorothy watson  |  Overall Experience 
Rating:
5.0

excellent service

john paven  |  Overall Experience 
Rating:
5.0

The staff here is truly exceptional! Everyone was friendly, helpful, and knowledgeable. I will definitely refer friends & family to this location!

Danielle Miglio  |  Reservation 
Rating:
5.0

Great service

tyara cecilio  |  Overall Experience 
Rating:
5.0

Thank you . Good customer service.

GUSTAVO ADOLFO SANCH  |  Overall Experience 
Rating:
4.0

A very stressful move was made effortless!

kathleen m livingston  |  Reservation 
Rating:
5.0

Good job

john price jr  |  Overall Experience 
Rating:
5.0

Great staff! Very helpful and courteous!

denise leblanc  |  Reservation 
Rating:
5.0

Key fob access is a plus. Great staff. Highly recommend this facility.

teresa paglione  |  Overall Experience 
Rating:
5.0

I was so glad to find an opening at your facility!

CATHY EAST  |  Reservation 
Rating:
5.0

AMY WAS AMAZING AND SUPER HELPFUL!

brooke traenkner  |  Overall Experience 
Rating:
3.0

We came to pickup our storage after a yes and rent was due on the 1st pickup on the 7th still had to pay a full month's rent .

Levi Verdell  |  Overall Experience 
Rating:
5.0

Perfect

SAL BUONO  |  Overall Experience 
No reviews have been submitted for this location.

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