Customer Reviews for U-Haul Moving & Storage of Chippewa

1,460 reviews

2660 Constitution Blvd   Beaver Falls, PA 15010

(724) 843-2592

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(724) 843-2592

2660 Constitution Blvd
Beaver Falls, PA 15010

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return
  • Wine Storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

People were awesome, truck was clean and very affordable

Jason Dowling 
Rating:
5.0

I returned the trailer an hour early, but was charged a day late fee

Jason Pancake 
Rating:
5.0

Customer did not leave a comment.

Richard Bielawa 
Rating:
5.0

Devon and Noah were awesome!

Mallory Muskovich 
Rating:
5.0

Customer did not leave a comment.

Kayelynn Heinrich 
Rating:
5.0

Noah and Zoe were awesome!!

NOAH HUI 
Rating:
4.0

Customer did not leave a comment.

James Eppley 
Rating:
5.0

Customer did not leave a comment.

Mackenzie Isles 
Rating:
5.0

Kelly and crew always wonderful as usual

Darwin Parker 
Rating:
5.0

evryone at this location was friendly and helpful. Don't change a thing.

John Zago 
Rating:
3.0

I was told the van had a full tank of gas and I had to bring it back the same way. I traveled 22 miles and when I filled it up it took 6 1/2 gallons. I'm sure it wasn't full when I took it. I mentioned it to the person I rented from but there was no comment. I'm sure the van gets more than 3 miles to the gallon.

Richard Brewer 
Rating:
1.0

too damn expensive ripping your customers off with 26% increases you need to be publicly exposed for your greed um

Michael Labate 
Rating:
5.0

Kelly Klink is a superhero. I don't know what your policy is regarding super-human abilities, but I might actually badger someone until she gets a raise. If there was anyone who deserves it, it's Kelly. In a chaotic world full of uncertainty, she has been the light at the end of the tunnel. Yes, I am fully aware this sounds weird for a UHaul manager! But she literally, not figuratively, made my life whole. I owe her a portion of my sanity, and a large share of my well being. I cannot stress enough the impact she has made on my life, through accidental coincidence. Kelly is a gleaming gem amongst the stones I must traverse, and I state that with instance.

Michael Marinaccio  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

john wilson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

john wilson 
Rating:
5.0

Customer did not leave a comment.

kristen plassmeyer  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Daniel Vespaziani 
Rating:
5.0

None. All went as expected.

Drew Thompson 
Rating:
5.0

No suggestions for improvements at this time.

Gerald Goehring 
Rating:
5.0

Everyone we worked with were professional, helpful, and knowledgeable. Thanks to Maverick and Zoe!

Martin Signore 
Rating:
3.0

Customer did not leave a comment.

Valerie Rader 
Rating:
5.0

Customer did not leave a comment.

Tracy Romigh 
Rating:
4.0

Customer did not leave a comment.

KATHY CHAPEL  |  First Impressions 
Rating:
5.0

Thanks for everything, Kelly.

william greenhouse  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Austin Chapin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Czartoryski 
Rating:
5.0

Customer did not leave a comment.

Brandon Morgan 
Rating:
5.0

Customer did not leave a comment.

Daniel Heilman 
Rating:
5.0

Great people to work with. Very accommodating. Showed me my units and walked me through the process.

Amy Rae Powell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Schnarrenberger 
Rating:
5.0

Customer did not leave a comment.

Brandon Morgan 
Rating:
5.0

Everything was great I will use u guys agan down the road for all my needs

MICHAEL MARTINO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandon Morgan 
Rating:
5.0

Customer did not leave a comment.

Joey Sarkis 
Rating:
5.0

Professional friendly staff. thank you

Katie Cain 
Rating:
5.0

Customer did not leave a comment.

Michael Higgins 
Rating:
5.0

Thank you.

david clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mick OConnor 
Rating:
5.0

Customer did not leave a comment.

SUSAN DAUGHERTY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Italia 
Rating:
5.0

Customer did not leave a comment.

Richard Wood 
Rating:
5.0

Customer did not leave a comment.

Leo Wood 
Rating:
5.0

Zoe was friendly and engaging. She carried on a conversation during my check in and was very informative about the process.

Mark Barnett 
Rating:
4.0

Great customer service experience. Devin was on point, informative and pleasant during a busy week. All questions answered even with people waiting to be served.

Michael Muhlberger 
Rating:
5.0

Very helpful employees, convenient drive in unloading out of the weather, nice to have the complimentary carts, convenient location.

JOHN PYLE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Timothy Parker 
Rating:
5.0

I have nothing negative to say, everyone was very nice and helpful .

SCOTT VANKIRK 
Rating:
5.0

Customer did not leave a comment.

Gerald Levato 
Rating:
5.0

Excellent service!

Stephen Shuppy 
Rating:
5.0

Customer did not leave a comment.

Randolph Rawding  |  Overall Experience 
Rating:
5.0

Jeff and Marvin were extremely kind and helpful.

MICHELLE MEDLIN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mercedes Simpson  |  First Impressions 
Rating:
5.0

There doesn’t need to be anything improved.

DANIEL RAY DROGUS 
Rating:
5.0

Customer did not leave a comment.

Ashley Podunavac  |  Overall Experience 
Rating:
5.0

The gentleman working was great

George Soterin 
Rating:
5.0

This location was spot on. They are friendly and great with the customer. I don’t think they need to improve anywhere.

DANIEL RAY DROGUS 
Rating:
5.0

Devin provided great customer service and was very friendly and answered all my questions.

Jimmy Borras  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Anthony omogrosso 
Rating:
5.0

Everything was clearly explained and demonstrated

MICHAEL BRICELAND  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CINDY CANZANELLA  |  First Impressions 
Rating:
5.0

Service was on fleek. Thank you!

Jonathan Watt 
Rating:
5.0

Customer did not leave a comment.

darren fleischman 
Rating:
2.0

The outside keypad doesn’t work!!!!!!!! if the facility is closed and the keypad malfunctions, you can’t access your unit. FIX YOUR KEYPAD.

Natosha Durr  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

carole ritorto  |  First Impressions 
Rating:
5.0

All was good

Vicki Porcase 
Rating:
5.0

Van was dirty inside. Outside appeared well kept and operated as expected.m. No issues with the van.

Cecilia Yurchey 
Rating:
5.0

Customer did not leave a comment.

Brant Devenney 
Rating:
5.0

Customer did not leave a comment.

DANIEL RAY DROGUS 
Rating:
5.0

Customer did not leave a comment.

Brian Catale  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judith Willson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james Murtha 
Rating:
5.0

Customer did not leave a comment.

Christine Vitale 
Rating:
5.0

Customer did not leave a comment.

karl Watson 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE MCNITT  |  First Impressions 
Rating:
3.0

Customer service excellent for pick up and delivery both reps went out of their way at this location !! Parking lot dark hard to see at night equipment average but ok for rentals

JOSEPH FERRIGNO 
Rating:
4.0

Customer did not leave a comment.

Thomas Geis 
Rating:
1.0

Leaky cargo area and leaks in the cab from where the seatbelt attached. Water continuously ran onto me while driving and leaked on our boxes. The attendants made it seem easier to drop off at a different location than it was.

Matt Dingo 
Rating:
3.0

The Cargo Trailer 6 x 12 was clean and seemed to be a newer one however it did leak causing some damage to mattresses and mirrors.

Greg Zialkowski 
Rating:
5.0

As advertised

todd alan david  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kara Quigley 
Rating:
5.0

Very helpful, patient, and kind staff

Samuel Dessler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas Beal 
Rating:
5.0

Customer did not leave a comment.

Veronica Rooney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cheryl hodgson  |  Overall Experience 
Rating:
5.0

Everybody was polite, respectful and very helpful!

Victor Wise 
Rating:
5.0

Customer did not leave a comment.

JOHN KERNAN 
Rating:
5.0

Well worth the money to haul something that might be too much for a mini van or car.

David Boguszewski 
Rating:
3.0

Everything went well.

PEGGY RICHARDSON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

john wilson 
Rating:
5.0

Customer did not leave a comment.

Karen Kennelly  |  First Impressions 
Rating:
5.0

Everything was fast and easy.

darrell mcgeorge 
Rating:
5.0

Customer did not leave a comment.

annette keown 
Rating:
3.0

Customer did not leave a comment.

Matthew Zell 
Rating:
5.0

Customer did not leave a comment.

Jenna Concelman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles Bishop  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Garrett Tondo 
Rating:
3.0

Thanka

Jeffrey Disanzo 
Rating:
5.0

Rent them a truck that works and not missing every second. We find it very hard to believe they didn’t know there was something wrong with this vehicle when they rented it to us. Roadside assistance came and put a band aid on the problem. Unnecessary stress.

Don Gatlin 
Rating:
5.0

Customer did not leave a comment.

WAYNE BUNN 
Rating:
5.0

The trucks should be filled up with gas so you can just replenish what you use. The insurance should be reimbursed if you don’t use it. Local moves should be charged a lower rate I used 15 total miles and spent almost 100 dollars. That’s a little excessive, no one showed me how to use the truck or walked around the truck with me.

Heather Hinzman 
Rating:
5.0

Customer did not leave a comment.

Pauletta Vaughn 
Rating:
5.0

Customer did not leave a comment.

Janice Yilit 
Rating:
4.0

Everything was great

Robert Smith 
Rating:
3.0

Better Wifi, because the online pickup and return was extremely difficult with poor quality or no internet access.

Andrew Cline 
Rating:
5.0

Customer did not leave a comment.

SHAWN POWELL  |  Overall Experience 
Rating:
5.0

Every one was really nice and friendly. Thank you so much

betty petrucha  |  Overall Experience 
Rating:
5.0

Took me right outside and was out fast

kurtis miler 
Rating:
5.0

Nothing at this time.

Carol Yonkovitz 
Rating:
5.0

Quick and efficient on getting out the door in the morning!

MICHAEL GREINER 
Rating:
5.0

I liked the fact that you can rent a storage unit at the same location as the place the customer is returning the truck/van.

Carol Wagner 
Rating:
4.0

We were charged for equipment we didn't use. We were also charged for fuel that we already replaced. This is our second experience with this location. This time the staff wasn't as friendly as the first time and we were overcharged. Disappointed.

Eric Davis 
Rating:
5.0

Customer did not leave a comment.

Matthew Singletary 
Rating:
4.0

As new U-Haul users, the check in process was smooth, but directions for once we got outside to meet the person assisting us with our trailer and hitch were a little unclear. Nothing major, though!

Thomas Burns 
Rating:
5.0

Customer did not leave a comment.

Kylee Graw  |  Overall Experience 
Rating:
5.0

Devin assisted me, his customer service was excellent. Very helpful, knowledgeable and polite. Give this man a raise!

aaron stanislawski 
Rating:
5.0

Everyone there was great but the problem I had with estimating how much gas to put in. They treated me well and compensated me for my mistake and I appreciate that. My recommendation would be to go back to how it was previously you pick up a truck with a full tank of gas and you returned it that way. To estimate how much gas is needed to take it back to a quarter of a tank is a little hard to judge.

BARBRA BERQUIST 
Rating:
5.0

Customer did not leave a comment.

MARK BENZIO 
Rating:
5.0

Customer did not leave a comment.

ROY LOVELL  |  Overall Experience 
Rating:
5.0

All was good

Vicki Porcase 
Rating:
3.0

Could u have U-Haul available in beaver falls or new Brighton. Chippewa and monaca are out of the way for some of us. They use to have them in new Brighton on Penn ave I’ve taken ones back there years ago idk what happened.

Stacey Young 
Rating:
5.0

Customer did not leave a comment.

Tanissa Harriel-Carter 
Rating:
5.0

Customer did not leave a comment.

Robert Senkevich 
Rating:
5.0

I ran a storage facility so I know what I like. I love that you can pull in, feel secure, get a cart and it’s all climate controlled so no need for pallets!! Very convenient and clean! Thank you!!

Bonnie Saritelli  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Piccirilli 
Rating:
1.0

Upon arriving at this location for pickup, there was a “system” malfunction that caused a problem with payments. I waited in the lobby for nearly an hour. When you set a pickup time and do a pre-check-in this is uncalled for. This caused a ripple effect in my entire move including pickup commitments at a furniture store.

William Giles 
Rating:
5.0

Customer did not leave a comment.

Albert Hoighton 
Rating:
5.0

Customer did not leave a comment.

frank yurchey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cole Chiappialle 
Rating:
5.0

Customer did not leave a comment.

Emily Tressler 
Rating:
3.0

I only used 8 of my 30 days and the policy is no refund for unused days but they will charge the next person for price for a unit already paid for so my unit will sit empty until the 28th. Plus I signed on line for the $49 unit and was forced into an $80 unit

MELISSA HILL  |  Overall Experience 
Rating:
5.0

Nice people to rent from. They gave me my first month's rental fee free of charge, there are not many businesses like that! So glad that I decided to rent from U-HAUL, well done U-HAUL, BROV0!!!!!!!!!!!!!!!!!!!!!!!!

DANIEL KUSHNER  |  First Impressions 
Rating:
5.0

Access card to disarm the alarm didn’t work but didn’t keep the unit long so wasn’t a big deal. Overall, satisfied with my experience.

TRISTAN STONE  |  Overall Experience 
Rating:
4.0

A little expensive for the size.

Thomas Geis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Kelley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terry Solomon  |  First Impressions 
Rating:
4.0

Was friendly but for the first time I used the storage unit they should of walked me throw it honest maybe they can start doing

SHIRLEY CUMMINGS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Morvay 
Rating:
5.0

Customer did not leave a comment.

David Hendricks 
Rating:
5.0

Great staff. Will use again

Lawrence LINDSAY 
Rating:
5.0

Customer did not leave a comment.

Cheryl Sensanbaugher 
Rating:
4.0

Customer did not leave a comment.

Daniel Wehar 
Rating:
1.0

I will never use u haul ever again. The manager there is about the worst I've dealt with. Made an unauthorized charge right in front of me and said she wouldn't remove it. Had to call discover and they removed right away. Unfriendly staff in the afternoon, Charged me for gas I didn't use. I give them a 0 out of ten

Justin hallahan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam Carver 
Rating:
4.0

The storage area was clean, the restroom did not get cleaned after my first visit to load the unit, granted it was not horrible but the trash was still overflowing

STEVEN MISKIMON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Taggart 
Rating:
4.0

Customer did not leave a comment.

freda yesko  |  Overall Experience 
Rating:
4.0

I have not recieved my email receipt.

Donald McGovern 
Rating:
5.0

Customer did not leave a comment.

Heather Schultz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah Theus  |  Overall Experience 
Rating:
5.0

Maverick was very kind and explained everything exceptionally.

GENNIFER DUSOLD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason Benegasi  |  Overall Experience 
Rating:
1.0

Maintenance almost every month. The garage doors were constantly blocked off, the sliding door was constantly blocked off because of maintenance. Do better.

MICHAEL FUNARI  |  Overall Experience 
Rating:
5.0

Kelly was super friendly from the moment I walked in the door. She was very personable, not with just me, but also the customer ahead of me. She made the process very simple and explained everything very well. She was incredibly kind to a stranger when I just needed kindness that day. Who knew renting a storage unit could be an emotional moment. She's a quality human being and I was lucky to have crossed paths with her in that day. Thank you Kelly!

DALE BISBAL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Leasha  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DEBRAH SIMPSON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RONALD HUMMEL  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jesse DeAngelis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

KAREN CLARK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Josie Robertson  |  Overall Experience 
Rating:
5.0

The staff was very helpful, showing me how things work and where the nearest entrance and exit to use also how the key pad works.

Michael Tormey  |  First Impressions 
Rating:
2.0

I reserved a 10x10 unit online. The instructions when arriving could definitely be a little more clear. But besides that fact. When I arrived I found I was given 2 5x10 units not one 10x10. I saw a worker in the hall I asked about my situation they said they consider it the same because it's the same square footage. Which I understand. But I had several large awkward items that required a 10x10. She told me to go to the office. I go to the office and explain that I need a 10x10 and the woman behind the desk couldn't have had more attitude. She explained that my units were side by side I said that wasn't even the case they were around the corner from one another and she began arguing what unit numbers I was given. I then showed her on my phone that she was incorrect but she still insisted she was right even though I went to the units and found my tags. It turns out a 10x10 was readily avaliable so why I I not just given what I reserved in the first place? Not only that but when checking out it makes no mention that you may be substituted with two 5x10 units instead of one 10x10 and it doesn't ask if that is acceptable. That needs to be corrected. And the employees need a little more training in customer service. If I wasn't in a pinch I would absolutely left and stored my belongings elsewhere.

Lucas Liberty  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jesse Llewellyn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JENNIFER APPLE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMIEE COLE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dan madrar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nikia Montgomery  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Caler  |  First Impressions 
Rating:
5.0

Employee was extremely nice

STEFANIE DAVIS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Antoinette Mersing  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Angela Manno  |  First Impressions 
Rating:
5.0

Helpful staff and very clean and taken care of facility

Dana Fox  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexandra Hay  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald Stanyard  |  First Impressions 
Rating:
1.0

The alarm system needs repair. A contractor was working on a project and hasn't returned.

SUSAN PHILIPP  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Bonnie Saritelli  |  First Impressions 
Rating:
5.0

I would recommend putting a garbage can in the place where you park your car. I just want to mention your employee, Devin Heinrich. We were moving out belongings in our unit. We came across a problem with a large antique hutch that was my mothers ( her mothers) and we couldn't get it on the UHaul. Devin was quick to assist us and he helped us find a smaller closer storage unit closer to the garage. I wanted to make mention of Devins thoughtfulness and ability to listen to our concerns and find a resolution without any further complications that evening. I couldn't thank him enough for his assistance. A few days later we got the right equipment to get that piece of furniture out and he was the one that checked us out. I was so glad to see him as I was able to thank him one more time. As our countrys work ethic has changed so much over the past few years its extremely frustrating when people won't help you when needed. You have a good employee with Devin! We had no issues while we were renting there and more than likely would of returned if needed..but we will definitely return now! Thank you again Devin Heinrich for your professionalism, your support, and your help that evening!

ROBIN REDFERN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kayla Stevenson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brandon verrico  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Paula Cribbs  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

divinity white  |  Overall Experience 
Rating:
5.0

The staff was friendly over the phone and more friendly in person. The service staff was very professional and friendly.

jerome watkins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SEAN MOORE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Karolewics  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

TAUSHIA FAZZOLARE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Darin LINDSAY  |  Overall Experience 
Rating:
3.0

My 1st month was free but they charged me anyways, I didn't get a receipt so I didn't know until I looked at my account later. It will be 3-5 business days for $78 to be available in my account

MELISSA HILL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARC JUDWARE  |  Overall Experience 
Rating:
5.0

However, it was a little over priced per month

Ralph Rhinehart  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Leasure  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David B Mccowin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Leslie Mullins  |  Overall Experience 
Rating:
5.0

Friendly staff. Exceeded my expectations.

kathryn robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dan madrar  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jarrett gipson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Melissa Landsbaugh  |  First Impressions 
Rating:
5.0

We experienced the best customer service! The guy who helped us said he really Is only maintaince/mechanical but he was excellent! The facility is amazing. We are extremely pleased and would highly recommend!

Jesse Aller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

fontaine graham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bryan Morrison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristen Burkhammer  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

andrew mcclamods  |  Overall Experience 
Rating:
5.0

I am very impressed with uhaul and the storage facility! ☆☆☆☆☆

Chris Biega  |  First Impressions 
Rating:
5.0

Everyone was so pleasant and helpful ,I would definitely use this facility again if I need a storage unit ! You are still invites out for a for the fire 🔥 in May lol 😂 thank you all !

Bobbie Jo Grannis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mary gasser  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

april suty  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Reyne Hogue  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maura Carney  |  Overall Experience 
Rating:
5.0

The staff is amazing

Jonathan Netzel  |  Overall Experience 
Rating:
5.0

Keep up the great work

Darlann Starr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Nelson Jr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BARRY MARTIN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

anne figley  |  Overall Experience 
Rating:
5.0

The only storage unit I will ever use

TANISSA HARRIEL-CARTER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

andrew mcclamods  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Darlann Starr  |  First Impressions 
Rating:
5.0

Kelly was so helpful to me

THOMAS morgan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Duncan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Sanderson  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

William Robison  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

nathan arnoto  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tara Woodrome  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Judy Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gary hineman  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Roxanne Besong  |  Overall Experience 
Rating:
5.0

Very good, but need to keep garage doors in operating order

Timothy Jaskiewicz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

stanly milinski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TINA LALLEMENT  |  Overall Experience 
Rating:
4.0

Never had an issues with the facility. Everything was always clean and convenient

ASHLEY RADER  |  Overall Experience 
Rating:
5.0

All was good and friendly I definitely use it again

Tina Barr  |  Overall Experience 
Rating:
4.0

Only a mix up as 10x20 was emptied marred the experience. An employee closed out rental of truck that emptied 10x10 on Friday Dec30th. I thought he was closing out rental of 10x10 too. I was mistaken in what he was allowed to do. Adjustments were made with t h hesitation. Good experience. Just not best ecperience.

Christopher Burrows  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GEORGE PATRICK  |  Overall Experience 
Rating:
4.0

Rat traps everywhere makes you worry about your items a little bit. Only complaint.

Kari Mccracken  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Gimon  |  First Impressions 
Rating:
4.0

I had rented a storage unit and when I arrived to move belongings in I found it was already occupied as I could not access it. The employees seem puzzled by this especially the person that rented it out to me. They did find me similar storage on the opposite end of the facility, which wouldn't have been an issue except I had already unloaded half the moving truck. That made for a long haul since we did not want to repack the moving truck to simply get to the other side. In the end, I was able to get my belongings in a suitable storage unit. So despite the inconvenience the experience was satisfactory.

Jason Hinkle  |  First Impressions 
Rating:
5.0

Best storage unit I have ever used. I wish there were more around like this one.

Randy Villatoro  |  Overall Experience 
Rating:
5.0

Good move on my part

floyd switzer  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

christabol Leopardi  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher Burrows  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TAMMY GOWIE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Constance Harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joan Mengel  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Erica Flannery  |  Overall Experience 
Rating:
5.0

I can't say enough awesome things about the staff and the facility. I'm 52 years old and I have never felt so important and appreciated by any other business and its staff. You have a top notch business and staff in Chippewa Pennsylvania. Thank you 😊.

peter hess  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marcia Moss  |  Overall Experience 
Rating:
4.0

However I paid for a month and didn’t stay the whole month and didn’t get a rebate

Krystal Austin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Corey whitlinger  |  Overall Experience 
Rating:
4.0

I had a encounter with an employee that was rude at the Chippewa location

Anthony Nelson Jr  |  First Impressions 
Rating:
5.0

Very friendly staff. Very convenient and easy to use.

Sally Cochran  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Lohry  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Amy Jonas  |  Overall Experience 
Rating:
3.0

I would say over all good! Only complaint would be doors were always broken. Sometimes doors wouldn't even work. Took forever to get fixed. But the manager was super helpful and had great customer service skills.

kurt knights  |  Overall Experience 
Rating:
4.0

The alarm system for the unit never worked properly. Even when I put the code in at the front door, the alarm for the unit would go off every time I opened it. It would shut off after about 10 seconds. I learned to just ignore it. It also seems odd that there is a sign in the lobby area that prohibits leaving trash, but the It was always full of old furniture, mattresses, etc. Inside, Maverick was very friendly and helpful each time I went into the office no matter how busy he was.

Brian Wainwright  |  Overall Experience 
Rating:
3.0

The carts the last time I was there had rat poop on them along with the one area that was like a leave/donate you stuff was filled with broken and gross stuff. It’s been sitting there for months including a broken tv.

Aarika Coulter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Renee Sudano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Warnaka  |  Overall Experience 
Rating:
4.0

The video doesn't look like the facility it was a bit confusing, but we are all moved now.

Kimberly Protch  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Eric Squicquero  |  First Impressions 
Rating:
5.0

Clean, secure, easy. Loved the indoor bays for loading in any weather.

Michele Frederick  |  Overall Experience 
Rating:
5.0

Kelly and her crew were wonderful to deal with will do it again if needed

ramond carter  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

TIMOTHY PETERSON  |  Overall Experience 
Rating:
5.0

I have had no problems or concerns and will use u haul in the future. Thank you all.

David Havis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Racquel Cook  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

peter hess  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley Shute  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JERRY FORD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Witter  |  Overall Experience 
Rating:
5.0

This was a perfect place to store college items during the summer.

Jill Kaminski  |  Overall Experience 
Rating:
5.0

Let me say that the staff was more than helpful and went beyond when dealing with my every need. They made me feel like I was their first priority. Thank you!

JEFFREY ORR  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Dean Crystaloski  |  Overall Experience 
Rating:
4.0

I am asking if there is anyway to have some of the last payment refunded. It was renewed on August 7 which is the date it should of been but we took the belongings on August 8. Please contact Andrea at 908-892-0952. Thank you

CHRISTINA KONCSOL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darren Weyand  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

freda yesko  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

chengy gwengo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUSTIN BRYANT  |  First Impressions 
Rating:
5.0

My only negative is that your computer system required me to enter all of the information only to have to do it all again when I got to the facility. My time is valuable too, so please fix your issue. If I had another convenient option I would have walked out. This is not the fault of this faculty, they were great.

GREGORY GOAD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles Bishop  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Corbett  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JERRY FORD  |  First Impressions 
Rating:
4.0

The only issue that I had is that it does not have 24/7 access. Other than that everything was good 🙂

Amanda West  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

manevalil david  |  First Impressions 
Rating:
2.0

When I arrived my promised unit was locked up and I had to commender one of the same size.

jarrett gipson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leah Bragg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Lafrance  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

larry hill  |  Overall Experience 
Rating:
1.0

The manager Kelly is not to be trusted. She altered my reservation (due to availability, she stated) but then added extras I did not initially choose. I’ve always had great experiences with Uhaul, even at this location, but Kelly is not staff I will ever deal with again.

KRISTEN CRAMER  |  Overall Experience 
Rating:
4.0

The workers were very helpful, friendly, and informative.

Crystal Smith  |  First Impressions 
Rating:
5.0

Everyone was nice and willing to help,and they answered all my questions. Would recommend The U-Haul place and storage to someone that was in need thank you very much

Tina Barr  |  First Impressions 
Rating:
5.0

Other the the fact that we only traveled 10 miles on this move it cost up almost 26 dollars for gas. Of the tank read correctly this can not be true. 10 miles!!

DEBORAH WILLIAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AMY NISSLEY  |  First Impressions 
Rating:
3.0

I think they should have different rates on using of trucks. Because I know I paid for a 24 hour rental but had it back in like 5 hours. I'm sure they most likely rented right back out.

larry hill  |  First Impressions 
Rating:
5.0

It's a pleasure when the staff knows family. It becomes easier and more friendly.

john hrynda  |  First Impressions 
Rating:
5.0

The guys were great and explained everything. It was very easy for me to offload the van into the storage unit and I love my storage place. Really great organization.

anne figley  |  First Impressions 
Rating:
5.0

Kelly was awesome

hugh mungus  |  Overall Experience 
Rating:
5.0

Very good

Robert Powers  |  Overall Experience 
Rating:
5.0

Super friendly, very knowledgeable, great price!

crystal wetzel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CAROL HEID  |  Overall Experience 
Rating:
1.0

I don't appreciate getting charged a full month fee just because I closed out the day my rent was due I do believe they should refund my money, but America's business is to get over hard working folks not to really service convenience.

Isaac Rollins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesse Barboza  |  First Impressions 
Rating:
5.0

Staff was super friendly and helpful…Kelly was great!!

Dean Crystaloski  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert ammon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Havis  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

KATHLEEN BIANCO  |  First Impressions 
Rating:
5.0

Outstanding customer service, very friendly staff that went above and beyond to meet our needs.

John Lohry  |  First Impressions 
Rating:
4.0

The security system to get into the building currently isn't working. Anyone can just walk in. Not enough flat bed carts either. Overall not a bad experience. The card scan system really needs to be fixed.

Suzann MacDougall  |  First Impressions 
Rating:
5.0

Everyone was great. Very friendly and courteous. I'd recommend you to anyone. Thanks for a great experience.

JAMES METRO  |  First Impressions 
Rating:
4.0

I think that if you intend to move out with more than half a month left you should be credited some of your monthly payment back

Marvin Miller  |  Overall Experience 
Rating:
5.0

I recently moved to the area and downsized. I needed a storage area while we decided what we were going to keep and what we needed to dispose of. The facility met my needs perfectly. Very good experience.

John Madish  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MIchael Lamar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randall Smith  |  Overall Experience 
Rating:
2.0

Seemed like you were putting the staff out asking questions. For people who have never rented a u-haul truck or a storage facility, it can be confusing until someone shows you how everything works. The 10’ truck I rented was in terrible condition. The engine slips & I just got on the highway & had to get off an exit bc of low tire pressure. The windshield was filthy too. The staff that works there isn’t helpful & speaks in an irritating tone! These employees are losing you business!!!!!!!! 1 out of 10, DO NOT RECOMMEND!

heather wass  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

timothy coennen  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Vicki Mann  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George Adkins  |  Overall Experience 
Rating:
5.0

People on staff very nice and professional

ramond carter  |  First Impressions 
Rating:
4.0

The storage facility is very good... no issues. However, it's an issue having people pay to rent lockers on the first of the month as this is when many people move. A customer ends up paying a month's rent to use the locker for 1-2 days.

John Thomas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANNETTEMARIE ANDREW  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Robert Weir  |  Overall Experience 
Rating:
4.0

Kelly Kline is the best ever employee love her Everly amazing friendly courteous fun attitude!!!!

Carrie Krupa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brian carter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randall Smith  |  First Impressions 
Rating:
5.0

Maverick was very helpful and friendly. He explained everything from the map and key swipe in detail.

Stephanie Kelly  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenda Coble  |  First Impressions 
Rating:
5.0

The unit is too far away for me. I would like to get the handicap. Unit#2028.

charlotte duchene  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tejauna Slappy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roger Miller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hunter speelman  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Kayla Rounds  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAROL HEID  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tara Hollibaugh  |  Online Move In 
Rating:
5.0

Kelly is fantastic! Hold onto her. She is a great representative for your company. I'm hoping raise time is coming very soon for her.

Ellen Fuchel  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Andrea Koncsol  |  Overall Experience 
Rating:
5.0

Having 24 hour card access to my storage locker would be nice. Otherwise, my experience renting a storage unit from U-Haul of Chippewa was excellent! Thank you.

DANIEL DOUGHERTY   |  Overall Experience 
Rating:
5.0

Staff was polite and helpful. Facility was in good condition.

John Thomas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lee Groom  |  Overall Experience 
Rating:
5.0

The staff was pleasant and helpful. The facility was clean and well lit. The location is convenient to where I live.

Carolyn Wagner  |  Overall Experience 
Rating:
3.0

Getting into the storage unit wasn't a problem it was picking up the truck after hours was but I partly think that was my fault, but I called customer service and we got the situation resolved.

Jason Main  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shania Taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Pflug  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jason Endy  |  First Impressions 
Rating:
3.0

nice to my son

Mike Maroney  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Bobby Allon  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marla Schwab  |  First Impressions 
Rating:
5.0

I had a rough experience with one of the employees and the manager was outstanding and so very helpful. Because of how she handled things she made the experience very good and I would come back to U-Haul because of her. The manager Kelly should be commended for her management and customer service.

Brayn Langietti  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Hailey Ridgway  |  First Impressions 
Rating:
3.0

Bathrooms were discussing! No trash cans so there was trash laying everywhere. Needed cleaned!

WILLIAM Cooper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES HAZEN  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Kayla Rounds  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michele Frederick  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Esteban Saldi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHANNAH ZELL  |  Overall Experience 
Rating:
4.0

Everything with the facility was great. But the staff was not great..appeared to be annoyed when asking questions. When address was wrong stating it was okay if it was wrong ect.

Lilia macias  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jacob Gaughan  |  Online Move In 
Rating:
5.0

Kelly and her team where fantastic. Caring, friendly,helpful and very knowledgeable. I was on an extreme deadline and had little time to spare. They made sure everything was ready for me and make check a breeze. Definitely a location that knows their business. Just a pleasure to deal with.

SYLVIA MILLER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHANNAH ZELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia Pollock  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paula Morgan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristen Donnelly  |  Overall Experience 
Rating:
5.0

Kelly Kline was very helpful.

carol fehring  |  First Impressions 
Rating:
4.0

It was a busy move-in day, so I couldn't get one of the drive-in areas at the front, but the staff were accommodating and allowed me to use the sliding door in the front. The staff have been helpful getting my 2 units reserved and next to each other, which is perfect!

Janel Show  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lee Groom  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Breon Roberts  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Stacy Smilak  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danielle king  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

christine romano  |  First Impressions 
Rating:
5.0

I feel the monthly rates are fair for the amount of space.

Danielle king  |  First Impressions 
Rating:
3.0

My overall experience was okay. Only bad experience I had was 2 months in row I came in and there was a nonpayment lock on my storage unit and I’ve always paid on time. I don’t know what the problem was but every time I asked none of the sale associates had an answer for me.

Shalena Spears  |  Overall Experience 
Rating:
2.0

Justin is incredibly rude and speaks in a condescending tone. The store staff does not enforce mask policy.

TRACY JACKSON  |  Overall Experience 
Rating:
5.0

Employees were always helpful. Facilities were always clean and well lite. Storage unit was clean and well maintained. My wife and I always felt safe and secure while we were at our storage unit. Thanks

Rob Black  |  Overall Experience 
Rating:
5.0

This facility was a fantastic option for our recent move. The staff was friendly and helpful. We were so happy to be out of the weather in a comfortable environment to store our things. The value of what we were provided for the more than affordable price was appreciated in a time of moving stresses! We have told many friends and our realtor of our great experience.

Cara Moyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robin Scott  |  Overall Experience 
Rating:
5.0

U-Haul Storage of Chippewa is a very clean and well run facility! The staff has been very helpful and friendly. We love the 'just drive in and dolly your stuff to your unit with no hassle.' Overall, it has been a great experience to have storage at this site!

Frank Gilberti  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Rebekah Law  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher Cummings  |  Overall Experience 
Rating:
5.0

I’m very happy the office staff was still available when we moved in because for first time storage unit users the process was really confusing, especially as I requested online. I was disappointed in the size of the smallest unit that I have because it said it was big enough to store one room worth of stuff in, maybe if you were storing a bathrooms worth of stuff, but we managed to store the few things I needed to. Otherwise, it was very clean, and the staff was very helpful.

Christina Siceloff  |  Online Move In 
Rating:
3.0

Security card didn’t work. Alarms went off. Could not load app to check in nor check out truck.

Lynda Smith  |  First Impressions 
Rating:
1.0

The storage unit itself was fine. The facility was also well kept. The office staff never gave me a card to disable the alarm for my unit. I had terrible trouble with getting the unit set-up when I was in the office and for all my “trouble” uhaul gave me a discount on one months rent. Unbelievable.

Nicki Ream  |  Overall Experience 
Rating:
5.0

The advice we received for a storage and moving solution was excellent! Friendly and well informed.

Cara Moyer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Megan Clear  |  Overall Experience 
Rating:
5.0

My experience was very good with the people and the facility. The facility is always available and easy to access.

Robert Baumgartner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Suprena Campbell  |  Overall Experience 
Rating:
5.0

We had a good experience that met a particular need for storing things for our daughter as she moved form one house to another. Thank you for being able to use the facility free for a month, great promotion !.

Robert Baumgartner  |  Overall Experience 
Rating:
5.0

They were very nice to me always.

Rita Sparks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rachael Cardenas  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MIchael Hutchison  |  Overall Experience 
Rating:
5.0

Good experience, would uses them again.

Robert Baumgartner  |  First Impressions 
Rating:
5.0

I loved the staff they were real helpful and friendly

Phillip Frischkorn  |  Overall Experience 
Rating:
5.0

So far everything has been great. I've been able to access my unit, the staff was helpful in teaching me the check-in/out process. They even called me when they noticed that I locked my unit "open" instead of "closed." It's great to know that they really are looking out for my stuff.

Nora Utech  |  Online Move In 
Rating:
5.0

Kelly went above and beyond in her assistance. I was impressed when I saw the unit itself with the cleanliness and order. I would definitely recommend you to others.

Ruth Bash  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chad McDowell  |  First Impressions 
Rating:
3.0

The website said 24 hour access but the units were closed at 5 pm. Never would have rented here if I had know this prior to renting.

Nancy Wiltse  |  Overall Experience 
Rating:
3.0

There was Nice people in your store . I only have one issue U Haul said that I never returned the Appliance Hand Truck to your Store N I did return it to your store.Please if soemone could contact .

Tina Surdick  |  First Impressions 
Rating:
5.0

Perfect for my needs, friendly people to help me at first. Love the environment, so my things will be freeze! Very, very happy!!

Rita Sparks  |  First Impressions 
Rating:
5.0

I had an issue with billing on my storage unit, but the associate (do not know her name) opened up my account & got it fixed rather quickly. I truly appreciate service received on by UHaul Chippewa.

Donald McBurney  |  First Impressions 
Rating:
4.0

good service

Jean Torres  |  First Impressions 
Rating:
5.0

I was able to get in and out within 10 minutes. I rented a storage unit and Michael was quick and friendly in helping me with my transaction.

Julie DeLuca  |  First Impressions 
Rating:
5.0

Very helpful and directing you.

Pansy Hockett  |  First Impressions 
Rating:
1.0

The employees tried there best. No manager was on duty. Finally got our storage unit after 1 hour wait. New facility, I understand. But just poor management and planning.

Leon Melka  |  First Impressions 
Rating:
5.0

The team in Chippewa are outstanding. Very friendly and helpful

Brian Hughes  |  First Impressions 
Rating:
4.0

I rented a 15ft truck & a new climate control 5x10 storage unit. Very satisfied the service & help I received. Everything was explained in detail. Truck & storage unit clean and worked well.

hopeann doedyns  |  First Impressions 
Rating:
4.0

At the time of this review the facility was still under construction and did not have the access hours available as per the website, but the customer service was excellent.

Elizabeth Lamm  |  Overall Experience 
No reviews have been submitted for this location.

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