everyone was very professional and helpful. I worked with Nancy and Richard and have no complaints whatsoever.
charles randoCustomer Reviews for U-Haul Moving & Storage of Brentwood
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very good
Bryan Joseph | Online Move InExcellent customer service, especially from Nancy, the manager. This is a clean, well run and well maintained location. We'll definitely contact them first for storage or moving requirements.
Pete Christopher | First ImpressionsTo expensive compared to others for the same thing
Zachary Brown | Overall ExperienceI moved to another area otherwise no need for moving out. Nancy the manager was very nice and helpful 👍
Richard Carlson | Overall ExperienceThe people were wonderful - but there was mold and mildew on my belongings. Not weatherproof.
Stephanie Lachapelle | Overall ExperienceNancy is really Professional and Great Customer Service!
Gregory Trotter | First ImpressionsThe Management here is the Best!, professional, helpful, and super-nice!
Kevin Kandel | First ImpressionsFriendly helpful staff. Convenient location and accessibility.
Nancy Roberts | Overall ExperienceBrentwood, NH U-Haul storage, was very helpful! Nancy and Lisa both worked with me, and the customer service was great. I highly recommend U-Haul storage for fast, smooth service!
Tyler Simser | First ImpressionsMrs Rodrigues’s was friendly and answers every question I had. I had a great experience renting a storage unit from this UHAUL location and would highly recommend this place to others.
Jorge Jimenez | Overall ExperienceNancy was professional, friendly and extremely helpful throughout the move-in process.
Anthony Haugh | First ImpressionsMy son and I rented 3 large units and returned two large trucks to this facility for a large family move. This facility, especially Nancy, the manager always made sure sure everything was 100%. Gaining entry to the facility was easy after hours with the key swipe and there is plenty of lighting. There are multiple sizes of units to choose from and at least for us availability was not an issue. We would be happy to use them again should the need presents itself.
Robert BEUCLER | Overall ExperienceStarted renting a unit for 80.00 now it almost $200.00 it was time to move out as the $120.00 difference did absolutely nothing.
janet szabo | Overall ExperienceGreat customer service and everyone there is very friendly. Showed us numerous storage units to make sure we found the correct size.
ASHLEY TAYLOR | First ImpressionsEveryone we ever dealt in person with at the local U-Haul facility, as well as everyone I spoke with on the phone at the company in general, were incredibly knowledgeable, helpful, and courteous. It is such a rarity these days. Notable were Stacy and Nancy at the facility on Middle Road in Brentwood (where our storage unit was located). We have just closed out our unit, a seamless and painless experience, and would like to thank everyone for being so great!
Edie Shipley | Overall Experiencethis was a good facility but NOW, too many computers in control no way to reach a living person by fone,I know, I tried
Paul Bailey | First ImpressionsIt was great dealing with the Brentwood NH Uhaul team.
Cris Hersom | Overall ExperienceStaff were helpful and pleasant in assisting me
Dana Gray | First ImpressionsHappy I choose Brentwood to store my belongings. It’s a safe clean, fenced in and well lit facility. The manager and the staff are so friendly and welcoming. Will certainly recommend Brentwood Uhaul to wall my friends and family!
stacey stansel | First ImpressionsSo nice to have an employee know their business inside and out. Everything was explained making me feel confident with this facility!
Constance Hellwig | First ImpressionsGreat hospitality, very helpful units and very clean and it was absolutely no issues whatsoever a woman Stacy is very professional and top notch
Greg Lambert | Overall ExperienceA pleasure doing business with U-haul of Brentwood, NH.
Peter Nichypor | First ImpressionsStacey is always helpful, knowledgeable, professional, and friendly. Her staff go beyond all expectations to provide a great experience.
DEBORAH GRUTTER | Overall ExperienceVery nice friendly people especially Charles in Freemont
PATRICIA MAYNARD | First ImpressionsOur camper was broken into. When brought to the attention of the staff, they said they didn’t have cameras in that area.
Katie Atilano | Overall ExperienceFriendly staff and nice facility.
JAMES LANCE BORDERS | First ImpressionsOver the past week, I’ve been executing a move from Lake Placid, NY to North Hampton, NH. I am very inexperienced with large moves such as this one, and Stacey was there to help me every step of the way. From planning the logistics and ensuring I was set up with a unit and vehicle that accommodates my needs, to helping me move in and pivoting last minute to getting me into a larger unit on the spot. Moving is a stressful endeavor but Stacey made the process straightforward and helped me get the job done. I couldn’t have done it without her help. I worked with an employee named Boeden as well, and he assisted me from helping me move heavy objects , to providing top notch customer service from start to finish. He was always happy to help and never made me feel like a burden.
Noah Haber | Online Move InPleasant and helpful staff.
Anthony Haugh | Overall ExperienceStacey and her weekend staff, Maddie, have the most helpful, professional, and courteous customer service of the 12-14 different U-Haul dealers I've rented from throughout the U.S . They will work with you to meet your needs, and always go the extra step. The facility is clean and well maintained, with no sign of pests (and believe me, I have dealt with mice damage at a Public Storage facility elsewhere: no pests is my #1 requirement now). Although there are many U-Haul dealers in the area, as well as other truck rental and storage options, this is my 5th time choosing to rent trucks or storage from this facility. Definitely my top choice. Highly recommend!
Jennifer Whitten | Overall ExperienceRepeat customer
Andrew Weeks | First ImpressionsStaff at this facility are great (mostly engaged with Stacy) - super friendly, knowledgeable, helped me think through best options for my needs - highly recommend for both storage and transport options.
Ernest Smith | Overall ExperienceMaddie was very responsive and had our addition unit ready for us in mere minutes!
JENNIFER and DAVID MEDLOCK | First ImpressionsStacy is the best! Very very helpful and so nice. She really made the whole process very smooth and we had no issues. Would certainly use this location again.
Amerigo Pennoni | Overall ExperienceThank you
Brian Nelson | First ImpressionsOutstanding customer attention and care!
Mia Harbitz | Overall ExperienceThanks for all of your help!
Mary Broadbent Sullivan | First ImpressionsAwesome place !!! Thanks for a quick and easy transaction !!! Very perfessional and friendly!! Thanks Stacy for fitting me in the last minute !! I greatly appreciate it !!! Have a wonderful Thanksgiving !!! Sincerely Donna Carroll !!!
donna carroll | First ImpressionsVery accommodating and friendly
KEVIN BLAIR | First ImpressionsStacey was always a pleasure every time we interacted with her. We'll be back for any future moving or storage needs.
Kevin Weiler | Overall ExperienceStaff could not have been nicer. Great people!
Walter Johnson | Overall ExperienceWe were extremely pleased with the staff and how accommodating they were to our storage needs.
Hazen Wilson | Overall ExperienceWe kept our pop up camper at your facility for 5 years. Your staff was always extremely courteous. We recently tried to get the camper up and running. One gentleman on your staff spent 90 minutes helping us get it hitched up and moveable at the end of the day on a Saturday. It was the nicest thing anyone has ever done and we really appreciated it as we couldn’t have gotten it hooked up without him. We wish you all the best with your business.
PATRICK SIMPSON | Overall ExperienceFriendly, knowledgeable, and very helpful staff.
shawn crenshaw | First ImpressionsI have used them several times and each time they have been very helpful and friendly.
Diane Yocum | Overall ExperienceThe most professional practices and the very best storage. The manager was outstanding!
Sean Yun | Overall ExperienceStacey was excellent to deal with . Always upbeat and helpful !
Chester Lear | Overall ExperienceWe have so many choices when it comes to storage and/or truck rentals. I returned for this visit, even though there are several facilities closer to me, because I had such a positive experience in 2021. The management and staff are courteous, well-organized & professional. I will be renting trucks again in the future, and would highly-recommend this company to anyone looking to rent storage or moving equipment. Thanks so very much. -Jeremy
Jeremy Wallace | First ImpressionsStacey was always so helpful with all our needs! Highly recommend and would use this location again
Sheila Scamman | Overall ExperienceEveryone at both locations were super helpful and friendly, even when the computers were acting up, they all went above and beyond to get everything we needed! I can’t thank them enough! Gos bless !
Renee Mason | First ImpressionsStacy is super friendly and helpful
Don Hanson | First ImpressionsThe staff is so friendly and helpful. I am very happy I chose this facility for my storage needs.
VALERIE HILTON | First ImpressionsTammy and Stacey were outstanding to work with and went above and beyond to understand my situation, answer all my questions and advise me. Stacey provided exceptional service by making a note to relocate my units (I rented 2) closer to each other over the coming month so my mover will not have to charge me extra steps. The units themselves were very clean (others I have rented from competitors were not). I really felt well taken care of and would recommend this location to anyone.
CURTIS ROUSSEAU | First ImpressionsGreat place. Super helpful and friendly!
Mathew Smith | Overall ExperienceIt’s always a pleasure. The staff was amazing.
virginia fuller | First ImpressionsEveryone there is very friendly and helpful.
Diane Yocum | First ImpressionsGreat customer service. Highly recommend this location. Very friendly and helpful staff.
David Oates | First ImpressionsI would use again. The restroom was very convenient and clean. The personal are outstanding. Thank you
David Deane | Overall ExperienceVery good
Mike kazanjian | First ImpressionsStacey and Bruce went out of their way to be helpful. Very friendly and professional I am recommending them to all my friends
Lucy McMilleon | Overall ExperienceExtremely friendly and helpful employees.
Anthony Haugh | Overall ExperienceStacey is top notch and always friendly and professional..I never worried about my RV being there.. I want to say thanks to all the crew..
RICHARD BREHM | Overall ExperienceFriendly people
Chris Deschenes | Overall ExperienceStacey was great! Very friendly and helpful!
Roxanne Metrolis | First ImpressionsAlways A+ when I have gone to this place. The staff is beyond friendly and accommodating. Answers any questions I have. Will be using again for any moving I’ll be doing in the future.
Sarah Heywood | First ImpressionsAll ways great service at this location. Easy access and clean. Great job Stacey and crew.
Scott Rogers | Online Move InStacie really goes all out to be helpful!
Karen Young | Overall ExperienceWe needed a unit fast because of a delayed closing and need to return the truck. Charles was FANTASTIC! Courteous, professional, friendly...he helped us all the way from truck rental through the securing of a storage unit. Prices were reasonable. Highly recommend
Theresa Langone | First Impressionsnice facility. Manager was proactive in contacting me when a unit became available to ensure I had it reserved before time I was hoping for it. Good experience.
Jim Wojtak | Overall ExperienceI was a unit renter through 3 property owners. Was a great place for my storage needs... The current manger, Stacy was always a pleasure to deal with and was always super friendly and helpful....
Tad Dennis | Overall ExperienceFast, friendly, and knowledgable. Thanks to Stacey & Charles for making it super easy.
Matt Casey | First ImpressionsThis is our second time using u-haul and storage of Brentwood and it was just as smooth as the first time. No issues. Friendly staff and clean storage units that are easy to access!
Jessy hoge | Overall ExperienceI love Stacey, she's the best. I felt like she went out I her way to help me.
Cruz Castillo | Overall ExperienceWonderful place! Friendly and helpful employees!!!
Mary Sullivan | Overall ExperienceStaff is very helpful and friendly.
Shannon Jackitis | Overall ExperienceAll good!
Philip Beaupre | First ImpressionsStacey was the best. She was more than helpful and accommodating to my storage needs. I highly recommend this location. Thanks again for everything Stacey.
Cruz Castillo | First ImpressionsOne of the best rental operations I have ever used. The staff was pleasant, cooperative, and professional.
Warren Kindler | Overall ExperienceSuper friendly and accommodating!
KRISTIN GALLUP | Overall ExperienceVery pleasant people.
Nancy England | First ImpressionsStacey is absolutely amazing and helped make the stressful experience of moving go smoothly.
sandi Coyle | Overall ExperienceEverything was wonderful. Stacey is a great asset and manager. She kept me informed on everything and let me know when I forgot to pay! She was always thoughtful and helpful. She went beyond and above when I needed a truck at the last minute to get my things out. If I needed to store again I would definitely be back here. Also If I need to rent another truck I will be back to see Stacey! Thank you so much for a wonderful experience!!!
Peggy Kempton | Overall ExperienceWas happy with everything
Susan Ouellette | First ImpressionsWe could not have experienced better customer service from Stacey and she is an asset to your company. It was a very hot day when we emptied our storage locker and she checked on us a couple of times to make sure we were hydrated and had water. It was certainly a pleasure in having exceptional service when at times it is hard to find.
Dennis Massie | Overall ExperienceThe staff was always friendly and helpful! Thank you.
James Talbot | Overall ExperienceStacey went way above and beyond to make me feel welcome and explain all my options. Top notch customer service!
Jon Higgins | First ImpressionsExtremely helpful and friendly. Highly recommend this facility.
Dennis Massie | First ImpressionsStacey is great, they paved and improved the security of the property by adding a gate.
lars bolduc | Overall ExperienceGreat experience. The staff here is amazing and helped ensure we got the best value possible for both a storage unit and trailer. They absolutely went above and beyond!
Andrew Ruszkiewicz | First ImpressionsOne of the nicest facilities and personnel.
Ovidiu Morosanu | First ImpressionsThe sign up last year was easy, the size of the unit was perfect, and the staff at the Brentwood location were great.
Larry Lehman | Overall ExperienceStacey came out and greeted us as we drove in the gate. She showed us a couple of different units that would suit our needs and offered several helpful tips for moving in. She made the check in, paperwork, and payment process quick and even enjoyable. An all around great experience!
John Clark | First ImpressionsAlways a pleasure to do business, very accommodating!
Skip Zogopoulos | Overall ExperiencePeople working there are great. Friendly, helpful.
Ernest Smith | First ImpressionsNo complaints at all. I was late on payments alot because I kept forgetting I had the unit as it was full of junk anyways. I finally moved it out so I didn't have to keep missing payments but the staff where awesome and understanding of it and never gave me a difficult time which I greatly appreciate.
James Silva | Overall ExperienceStacey is one of the nicest people I’ve ever met!!
Lindsay Zinno | First ImpressionsOwner who lives on property showed us to our room and was extremely helpful.
Kevin Weiler | Online Move InI've never had a storage unit,but pretty much what I expected, convenient
Kevin Martin | Overall ExperienceThe easiest and nicest people to rent storage space from. I would recommend them to everyone! Great service!
Robert St.Laurent | First ImpressionsStacey has a great personality and delivers great customer service.
Tandra Boilard | First ImpressionsOnly drawback were locks that froze or malfunctioned. Taken care of immediately by manager. She was always very helpful and mindful of the customer. A pleasure to do business with and will do so in the future if the need arises.
Robert Hodsdon | Overall ExperienceStacy was very friendly and helpful. The unit was prefect for my needs. I would recommend this facility to a friend. If I needed a storage place again , I would surly go back. Pete C
Peter Columbo | Overall ExperienceStacey was extremely helpful through all of our moves and changes
Mike Bernich | Overall ExperienceThe staff was VERY friendly and accommodating, the manager was just so LOVELY!!! Thank you for such a great experience.
Michelle Proulx | Overall ExperienceStacey is lovely. There was a mix up with our unit (no fault of Brentwood UHaul) and Stacey was on top of it right away and went above and beyond to ensure we had a unit when we arrived. She was very helpful and accommodating. I would highly recommend Brentwood UHaul.
Brittany Yasin | Online Move InI appreciate the patience through my time I needed storage due to unforeseen circumstances. Got it paid. Rented a truck. Got my stuff and without a hiccup. Staff was wonderful. Facility always safe and secure. If I ever needed storage again I’d come back. Thank you Stacy for everything.
Carmen Musto | Overall ExperienceIt was fast and easy to to register.
RANDY DURLING | First ImpressionsStacy is a great 👍 manager Her staff our well informed on operations and proper procedures at her facility. Everyone is always happy and friendly and seem to really enjoy there work. I would definitely recommend this facility to my friends and coworkers and anyone else I may come in contact with that Mentions needing a storage unit in and around the town of Brentwood (seacoast area)! Thank you all for keeping my stuff safe and secure and I will miss all your smiling faces and your “we can help you attitude” Great job to all, And to your outstanding manager, Stacy Stansel (Bravo)!! David M. Dippold 12 East Side Drive Bldg 2, unit 22 Concord NH 03301
david dippold | Overall ExperienceStaff was very friendly and helpful!
LYNN TATARCZUK | Overall ExperienceThe seal on the bottom didn't work and mice got in and ruin all the stuff stored.
ASHLEY THOMAS | Overall ExperienceSome of the kindest and most helpful staff I have dealt with in this crazy world we now live in Where customer service is all but extinct. If you live in the area or are coming to the area and need a storage unit I highly recommend this place. Stacey will treat you like a good friend right from hello.
JASON HARMON | Overall ExperienceI would've liked to have more light at the storage facility where my door was but other than that everything was excellent
ASHLEY GELLAR | Overall ExperienceStacy was awesome and super helpful. Definitely would rent from her again.
Seth Lincoln | Overall ExperienceStacey was extremely helpful
Lisa Rosado Leyland | Overall ExperienceStacy was so helpful from beginning to end of moving my camper here. She went out of her way to check for spaces, and detail measurements. Stacy and other members of the staff were welcoming and helpful -going so far as to even help me park my camper. I feel safe leaving my camper here knowing Stacy lives on site, is so responsible and has put surveillance and locked gates on the premises. The hours are more than convenient for me to grab my camper and go on weekends or whenever I need to. So happy I found them!
marne dohrmann | First ImpressionsI needed a short term solution to store my garage items while I refinished the floor and these folk made it easy Thank you very much
joseph turco | Overall ExperienceGreat Friendly staff could not be more helpful.
michael frey | First ImpressionsStacey was ultra-responsive and pro-active. She went out of her way to find out what I needed, and put together a solution for me. I’m really pleased.
Christopher Farrell | First ImpressionsOnly thing is she spelled my last name wrong when she entered it in the system. It’s Gerlach not Gerlack
Rebecca Gerlack | First ImpressionsStacey was Very pleasant ,very helpful . The same applies to her help. A very good experience dealing with them.
raymond ayotte | Overall ExperienceBrentwood Uhaul was excellent for our storage. We stored for 9 months and were pleased. When we moved in we needed a larger unit and they were able to switch us right away. We would return again.
Richard Martz | Overall ExperienceThe staff is friendly and helpful and the entire site is clean and very well maintained. Could not ask for anything more!
Craig Fowler | Online Move InA+++ experience. Great and very friendly staff. Couldn’t have made my experience any better!
chris swartz | First ImpressionsStacy is an amazing manager! They are so helpful and kind! Thank you for the amazing customer service! Larissa Raymond
Olivia Chartier | Overall ExperienceGreat place with great people! See you in the Fall...
Skip Zogopoulos | Overall ExperienceThe most wonderful, nicest person (Stacey) in charge made moving in and starting a great experience! She is a credit to the company!
Michael Grant | First ImpressionsThey were very willing to work with me and Stacy was awesome.
Anne Pelissier | Overall ExperienceStacy is the best!
Christian Heiser | Overall ExperienceStacey Stansel was the nicest person helping me when I arrived the first time. Thano you for having employees like her.
maria jebari | Overall ExperienceWe were greeted by the GM and staff. Everyone was very thorough in explaining the process, letting me check out the unit and even offered to swap out a UHaul trailer from another site due to a flat.
Jaime Oesterle | First ImpressionsStacey was absolutely fantastic! She was such a huge help during a stressful moving experience. She was kind and went above and beyond to make sure I had what I needed.
Jordan Godin | First ImpressionsStacey made the trip to NH much easier because she took care of all the small things and we didn’t have to worry about our move up here. Great personality and was training someone as well. Great job.
Jennifer Lincoln | First ImpressionsThey were all so wonderful to me and my family during this stressful time.
Jessica Lewis | First ImpressionsSuper friendly and professional.
mary ward | Overall ExperienceGreat operation at Stacey’s U-Haul.
JAMES PESCHEL | Overall ExperienceDon’t like how the rates just go up because. I was in my unit for 5 years and didn’t like how my rates were raise when U-Haul bought out a private company. Also want a refund for moving out before eom
PAWEL CZYZ | Overall ExperienceStacey was amazing couldn’t ask for a better experience
bryan porro | Overall ExperienceStacy was professional, personable, friendly, helpful and went out of her way to provide an excellent service experience.
LYNN TATARCZUK | First ImpressionsEveryone was so helpful. All was as promised. Fabulous service. Thank you!!
Edie Shipley | First ImpressionsFriendly and courteous staff and great service
MARGARET O'DAY | First ImpressionsGreat environment, bright , clean, layout easy to use. The staff was what made the experience even better. In the future I will use it because of what I just mentioned. I always need a trailer too.
Mark Finerty | Overall ExperienceStacie was very professional and courteous!
david HANSBURY | Overall ExperienceAmazing. I cannot express my gratitude and thanks to this Uhaul storage enough. From my first contact with Nolan to my contact with GM Stacey. Highly accommodating, Super Friendly. Above and beyond.
jessica fuller | First ImpressionsI was very satisfied with the unit and the personnel.. Best wishes.
Frank Heffron | Overall ExperienceStacey was great! She made the experience less stressful. Thank you Stacey!
Silvana hoffman | Overall ExperienceVery good service. Stacey is excellent
JAMES PESCHEL | First ImpressionsExcellent service,
Kathleen Valente | First ImpressionsSafe, clean, convenient.
MARNE DOHRMANN | Overall ExperienceStacey was great!!!
Silvana hoffman | First ImpressionsGreat location, friendly staff and very helpful
chris butler | Overall ExperienceThe staff is always friendly and helpful. They are always making improvements to the the storage area and units. The grounds are well kept, well lighted and the area is secure. Scott C.
scott cofransico | Overall ExperienceGreat,no problems. Need more trucks.
philip menard | First ImpressionsIt was a pleasure being your customer and renting a space at your facility! Thank you again, Patricia 🙂
PATRICIA BERGER | Overall ExperienceI have been here for many years between the two companies and had nothing but great service from everyone!!!! Definitely would recommend Uhaul Storage.
RANDY DURLING | Overall Experienceputting in gate with badge so will be even better
Mark Butenas | Overall ExperienceCustomer service was great! Renee and Jason quickly got me through the coNice folksntract.
Neil Macdonald | First ImpressionsExtremely accommodating, Thank You!!!
Michela Katz | First ImpressionsVery dirty this year had 1/4 inch of dust on everything.
raymond segeberg | Overall ExperienceExtra long check in shouldn't be that difficult. The man was friendly
Michael Tuttle | First ImpressionsEspecially friendly and helpful staff.
Peter Archambault | Overall ExperienceMy only reservation is the gate - and it's lack of security. I was treated with respect and the place is well kept.
Scott Cofrancisco | First ImpressionsVery, accommodating and easy access very nice employees definitely the way to manage your business
john reynolds | Overall ExperienceThey were terrific! Very helpful! I would highly recommend them.
Todd Bissonnette | ReservationFriendly Staff and well trained
RONALD HILL | Overall ExperienceThe manager is excellent. She is very easy to work with and willing to understand individual circumstances.
WILLIAM BEARDEN | Overall ExperienceThe counter gal is so nice and welcoming, she made the hassles of moving and storing very simple and convenient. I’ve used your location twice now in two years, if I need another storage I’ll be back.
Skylier Bileen | Overall ExperienceExcellent customer service
Jesse Emery | Overall ExperienceBrenda was always very helpful and approachable, I think she made the difference when I chose the Brentwood U-Haul location.
jeff lord | Overall Experiencevery good to deal with
Pat Denny | ReservationThe unit 1019 was clean but had a concrete square in the middle that seemed to limit space. The latch was rusty and needed tough love to set it right but once there it locked right up. The staff could
judith casey | Overall ExperienceThe staff made it a simple process when I first got the storage unit. It was also convenient to be able to rent a uhaul truck in the same place.
Kaitie Cottrell | Overall ExperienceThank you.
Tim Barbour | Overall ExperienceGreat service
JACK HALAPIN | Overall ExperienceBrenda has done an outstanding job right from the start.She made -what could have been a difficult situation- a very seamless transition. She is a professional with a big smile.
Greg Govoni | Overall ExperienceI was more than satisfied with my experience. I had a new and spotless unit to move my items into. Check in for my new unit and drop off of the truck and tow were quick and seamless.
LISA MANNING | ReservationOutstanding customer service
Mindy Hardy | Overall ExperienceA+
marc cole | Overall ExperienceGreat place to store 😊!!!
Karen Carpentiere | Overall Experiencewill be a return customer
Pat Denny | Overall Experience