Customer Reviews for U-Haul Moving & Storage of Brentwood

1,187 reviews

32 Middle Rd   Brentwood, NH 03833
(Formally Budget Storage)

(603) 772-1210

View Facility Map

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: 9 am–3 pm

Services at this Location:

Contact Us

(603) 772-1210

32 Middle Rd
Brentwood, NH 03833
(Formally Budget Storage)

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: 9 am–3 pm
  • Free towing inspection
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

everyone was very professional and helpful. I worked with Nancy and Richard and have no complaints whatsoever.

charles rando 
Rating:
5.0

Great service and team. Both on pickup and return, counter staff were knowledgable and efficient and friendly. Would definitely recommend this location.

fred amey 
Rating:
5.0

Customer did not leave a comment.

Chris Scales 
Rating:
5.0

Customer did not leave a comment.

Steven Gay 
Rating:
1.0

Vehicle smelled like someone had tried to cover up smell with air cleaner. Location was further away than I wanted costing me miles. I was charged for moving pads and a hand cart I didn't use so now I have to call and fight with them. I had to wait around for someone to check the vehicle in since the app would not work due to poor reception and no wifi at the location.

ROBERT MCEWAN 
Rating:
5.0

Nancy was a world of difference from the pickup folks. She was very attentive, courteous, and exceptionally helpful! People make your business!

David Barnes 
Rating:
5.0

Customer did not leave a comment.

ERIK AMUNDSEN 
Rating:
5.0

Very good

Bryan Joseph  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

christine bashara 
Rating:
4.0

Customer did not leave a comment.

Armand Montminy 
Rating:
2.0

Its Too far off The beaten path

Bre Branco 
Rating:
5.0

Excellent customer service, especially from Nancy, the manager. This is a clean, well run and well maintained location. We'll definitely contact them first for storage or moving requirements.

Pete Christopher  |  First Impressions 
Rating:
3.0

Wasn't the returning locations fault.

Amy Maynard 
Rating:
5.0

The Brentwood location is well ordered and looks well maintained. The manager, Nancy Rodriguez was friendly and exceptionally helpful. She's a real asset to your company. The U-Haul website, on the other hand, is truly lousy. I was unable to log in or change a password or access the mobile app despite several hours of trying, using different browsers and internet access points.

Pete Christopher 
Rating:
3.0

To expensive compared to others for the same thing

Zachary Brown  |  Overall Experience 
Rating:
5.0

I moved to another area otherwise no need for moving out. Nancy the manager was very nice and helpful 👍

Richard Carlson  |  Overall Experience 
Rating:
4.0

Customer service was great. Your website app is awful. Had so much trouble with a self pickup last week. Then wasn’t able to do a late drop off. Again, U-Haul app wouldn’t allow me to do anything. So I had to wait till next morning. Very frustrating.

Nancy Marino 
Rating:
5.0

Customer did not leave a comment.

Brian Stephens 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Hynes  |  First Impressions 
Rating:
3.0

The people were wonderful - but there was mold and mildew on my belongings. Not weatherproof.

Stephanie Lachapelle  |  Overall Experience 
Rating:
5.0

Nothing

Luis Orozco 
Rating:
5.0

Nancy is really Professional and Great Customer Service!

Gregory Trotter  |  First Impressions 
Rating:
5.0

The young lady that was working at this location was exceptionally helpful, friendly, and pleasant to work with.

Jay Guzofski 
Rating:
5.0

Nice smooth experience

Gino Puzzo 
Rating:
4.0

Customer did not leave a comment.

Merle Leeds 
Rating:
4.0

Customer did not leave a comment.

Denise Look  |  First Impressions 
Rating:
5.0

The Management here is the Best!, professional, helpful, and super-nice!

Kevin Kandel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dennis Byrne 
Rating:
5.0

Friendly helpful staff. Convenient location and accessibility.

Nancy Roberts  |  Overall Experience 
Rating:
5.0

Brentwood, NH U-Haul storage, was very helpful! Nancy and Lisa both worked with me, and the customer service was great. I highly recommend U-Haul storage for fast, smooth service!

Tyler Simser  |  First Impressions 
Rating:
1.0

Nothing to do with the Location Just Corperate. I’ll never rent anything from U-Haul again.

Justin Prince 
Rating:
5.0

Customer did not leave a comment.

Brian Sennett 
Rating:
5.0

Customer did not leave a comment.

Richard Lounsbury 
Rating:
4.0

Customer did not leave a comment.

Steve Brooks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Dagostino 
Rating:
5.0

Customer did not leave a comment.

Stephen Alkire 
Rating:
5.0

Mrs Rodrigues’s was friendly and answers every question I had. I had a great experience renting a storage unit from this UHAUL location and would highly recommend this place to others.

Jorge Jimenez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Hill  |  First Impressions 
Rating:
5.0

Nancy was wonderful and very helpful. She help me through the process which made it easier. Also to reserve the truck for another day was seamless, and the one way trip was easy and convenient.

diane hersom 
Rating:
5.0

My only issue when returning it late at night was I learned there was an apartment or something there by somebody screaming at somebody else which startled me. I would be aware of that if returning after hours.

JASON KAUFMAN 
Rating:
5.0

Customer did not leave a comment.

Joel Patterson 
Rating:
4.0

Customer did not leave a comment.

Eric knight 
Rating:
2.0

Customer did not leave a comment.

John Scully  |  First Impressions 
Rating:
2.0

Really dirty and unresponsive to customer concerns

KEVIN BLAIR 
Rating:
5.0

Nancy was super helpful, very friendly, and quick to help. Thank you!

JENNIFER and DAV MEDLOCK 
Rating:
5.0

Customer did not leave a comment.

Stacey Frias 
Rating:
4.0

Customer did not leave a comment.

Lisa Maffei  |  Overall Experience 
Rating:
4.0

The staff needs to know how to unload the car from the car trailer. It is actually really dangerous to detach the car trailer from the truck before unloading the car. Other than that, she was wonderful on every aspect.

SANGHEE MOON 
Rating:
5.0

Customer did not leave a comment.

Jamie Wampler 
Rating:
5.0

Staff was warm and friendly! Nancy was excellent and the gentlemen I returned the truck to was very funny and kind. Will definitely use this business again should I need any Uhaul equipment.

Dianne Freeman 
Rating:
5.0

The staff was extremely friendly and helpful. Helped hook the trailer up and made sure I had everything I needed. When I need to rent again I’ll be looking to go back here. Thank You

Douglas Schmal 
Rating:
5.0

Customer did not leave a comment.

Tom Soja  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Dunbar 
Rating:
5.0

Customer did not leave a comment.

PATRICIA MAYNARD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SANDRA OCONNOR 
Rating:
5.0

I rate the location excellent because it is on a secondary road for easy egress and access. I recommend this place also because it has many reasonably priced packing and moving supplies unlike other nearby rental locations.

Charles Sampson 
Rating:
5.0

Customer did not leave a comment.

cheryl guinto 
Rating:
5.0

Customer did not leave a comment.

eric abney 
Rating:
5.0

Customer did not leave a comment.

James Rizza  |  Overall Experience 
Rating:
5.0

James was outstanding! Extremely helpful as well as knowable. Not only was he great in the office, he was very safety conscience with the equipment. Great add to the U-Haul family.

Julie Hoitt 
Rating:
5.0

Nancy was professional, friendly and extremely helpful throughout the move-in process.

Anthony Haugh  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Ficker 
Rating:
5.0

No need for improvement. Excellent staff and equipment.

Charles Sampson 
Rating:
5.0

Dropped off after hours

George Phelps 
Rating:
5.0

easy check in & drop off. Staff was very friendly & helpful!!

DJ Laio 
Rating:
5.0

Great customer service.

leslie keohane 
Rating:
5.0

Easy pickup and return. Friendly staff

Rick Lizotte 
Rating:
1.0

The low tire pressure light was on. It was saying that the right front tire was low. She checked it but didn't put air in the tire. When I returned the truck, I made them aware that I had to pay $110 out of pocket for getting stuck in my driveway and was told that it's not there problem. I paid for the road side assistance and wanted my money back and was told that wasn't going to happen. They are crooks and will never do business with them again.

Dennis Ginnow 
Rating:
5.0

Renting vehicles from this U-Haul location is consistently one of the best service experiences I have ever had, over and over. Nancy R. is professional, friendly, efficient, and meticulous. I can't think of a thing that could be improved! Thank you!

Edie Shipley 
Rating:
5.0

Customer did not leave a comment.

Jim Bono 
Rating:
5.0

Customer did not leave a comment.

James Rizza  |  First Impressions 
Rating:
5.0

Very helpful and positive. And very informative. And pleasant.

sharon welch 
Rating:
5.0

Exactly what I needed on the day I needed it. Very good service. Helpful and informative. Cost efficient.

Dawn Davis 
Rating:
5.0

Customer did not leave a comment.

Justin Johnston  |  Overall Experience 
Rating:
5.0

My son and I rented 3 large units and returned two large trucks to this facility for a large family move. This facility, especially Nancy, the manager always made sure sure everything was 100%. Gaining entry to the facility was easy after hours with the key swipe and there is plenty of lighting. There are multiple sizes of units to choose from and at least for us availability was not an issue. We would be happy to use them again should the need presents itself.

Robert BEUCLER  |  Overall Experience 
Rating:
3.0

Started renting a unit for 80.00 now it almost $200.00 it was time to move out as the $120.00 difference did absolutely nothing.

janet szabo  |  Overall Experience 
Rating:
3.0

The damage to the truck’s front end made one headlights point straight down, reducing nighttime visibility. This was made even worse because the inside of the windshield was filthy.

Bradley Stolzer 
Rating:
5.0

Customer did not leave a comment.

Bruce Baxter 
Rating:
5.0

great as usual

Thomas Blackmer 
Rating:
4.0

He was polite

David Daley 
Rating:
5.0

Customer did not leave a comment.

Paula Woodcock  |  First Impressions 
Rating:
4.0

The Checkin and check out process was very smooth. Very helpful and friendly staff.

Alan Quinn 
Rating:
5.0

Charles was so nice. He's was very pleasant and helpful.

Kristen Houlden 
Rating:
5.0

Customer did not leave a comment.

Brian Pratt 
Rating:
5.0

Very efficient and friendly. Nancy took care of everything at pick up and Charles made the return super easy. Both incredibly personable - true assets to the business!

keith stahl 
Rating:
5.0

I rented from the Uhaul in Brentwood Nh and I have to say there is nothing that could have been done to improve my experience! My rental needs were complicated and they were flexible. professional so very helpful and everyone I encountered were nice decent human beings! and that is very difficult to find!

Erin Sokul 
Rating:
5.0

Wish they had let me know you couldn’t stand up a queen size mattress and box in the vehicle(cargo van) Made the load more complicated…but we got it done.

Sherm Chester 
Rating:
4.0

.

Michele Pendleton 
Rating:
5.0

Everything went smoothly

Eric Hammer 
Rating:
5.0

Customer did not leave a comment.

Clarke Welch 
Rating:
5.0

Customer did not leave a comment.

Harry Puda 
Rating:
5.0

Customer did not leave a comment.

Martin Choquette  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan Hunt 
Rating:
5.0

Great customer service and everyone there is very friendly. Showed us numerous storage units to make sure we found the correct size.

ASHLEY TAYLOR  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Willette Moreau 
Rating:
5.0

Everyone we ever dealt in person with at the local U-Haul facility, as well as everyone I spoke with on the phone at the company in general, were incredibly knowledgeable, helpful, and courteous. It is such a rarity these days. Notable were Stacy and Nancy at the facility on Middle Road in Brentwood (where our storage unit was located). We have just closed out our unit, a seamless and painless experience, and would like to thank everyone for being so great!

Edie Shipley  |  Overall Experience 
Rating:
5.0

We recently rented a truck for closing out our storage unit. We had reserved a pickup truck, but got a call the day before (on a Sunday!) to say that the customer who was supposed to have returned the truck Saturday was AWOL and they were wondering if we could use a 10' box truck instead. They offered the same rental and mileage pricing. We accepted the offer and accomplished what we needed to do. Thank you so much for being so proactive and so helpful. The representative who called on Sunday was named Anne - special shout-out to her for her above-and-beyond assistance!

Edie Shipley 
Rating:
5.0

Customer did not leave a comment.

Brian Whitcher 
Rating:
5.0

The place was incredible, well organized to the max. The two women that helped me were extremely courteous and professional. Charles assisted me hitching up the trailer, friendly and professional. Just a great experience. I think this is the best uhaul place ive ever been to, no exaggeration.

scott kelso 
Rating:
5.0

Very friendly staff, very easy and affordable.

Tamatha Johnson 
Rating:
5.0

Everything, especially people working on the location, were great.

Igor Kondrakhin 
Rating:
1.0

this was a good facility but NOW, too many computers in control no way to reach a living person by fone,I know, I tried

Paul Bailey  |  First Impressions 
Rating:
5.0

Nancy helped me out when I got there. Very enjoyable experience. She was kind ,friendly, very knowledgeable. Got me exactly what I needed and was very efficient in doing so. Would definitely go there again.

Jeffrey Mccarthy 
Rating:
5.0

Everything went very smoothly, nice staff, good equipment, and easy pickup and return

Rick Lizotte 
Rating:
5.0

It was great dealing with the Brentwood NH Uhaul team.

Cris Hersom  |  Overall Experience 
Rating:
5.0

Continue hiring great individuals like “Charles”. My wife and I really enjoyed interacting with him. Very personable.

Calvin Coleman Jr 
Rating:
5.0

Nancy was super friendly and professional

Steve Kelloway 
Rating:
5.0

Customer did not leave a comment.

Christine Nickola 
Rating:
5.0

Charles was friendly classy person. Explained clearly all that was needed to know.

Saleh Ashour 
Rating:
5.0

Customer did not leave a comment.

Cheryl Savage 
Rating:
5.0

Customer did not leave a comment.

Mark Portu 
Rating:
5.0

Customer did not leave a comment.

Steven Castaldo 
Rating:
5.0

Customer did not leave a comment.

Steve Kelloway 
Rating:
5.0

Staff were helpful and pleasant in assisting me

Dana Gray  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Swain 
Rating:
2.0

When i have rented Uhaul trailers in the past, they were spotless. The bed of this trailer was littered with nails, screws and staples from the previous renter. After picking up the trailer, I drove 7 miles to my house. When I dropped the ramp gate, 2 nails and 1 screw dropped onto my driveway. I then noticed many more nails and screws scattered around the trailer bed. I have no idea how many screws and nails fell into the roadway on that drive home! I had to completely clean out the trailer bed before i even used it. Very disappointing, and not how UHaul typically presents their gear for rent. I have pics if interested.

Andrew Lelio 
Rating:
5.0

I have used this local location several times with great success.

Nicole Reed 
Rating:
5.0

Customer did not leave a comment.

Richard Bean 
Rating:
5.0

Service, equipment, & personnel all excellent! The only UHaul location we’ll use! THANK YOU!!!

Elizabeth Hallett 
Rating:
5.0

Happy I choose Brentwood to store my belongings. It’s a safe clean, fenced in and well lit facility. The manager and the staff are so friendly and welcoming. Will certainly recommend Brentwood Uhaul to wall my friends and family!

stacey stansel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Brzenchek 
Rating:
5.0

Customer did not leave a comment.

Mike Schenck 
Rating:
5.0

great prompt service

STEVEN KELLOWAY 
Rating:
5.0

Customer did not leave a comment.

Richard Reina  |  Overall Experience 
Rating:
5.0

So nice to have an employee know their business inside and out. Everything was explained making me feel confident with this facility!

Constance Hellwig  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julie Velevis 
Rating:
5.0

Customer did not leave a comment.

Mark Henry  |  Overall Experience 
Rating:
5.0

Super friendly and efficient staff

Gonzalo Plaza Ramirez 
Rating:
3.0

Customer did not leave a comment.

Robert fredrick 
Rating:
4.0

Like drop off hours

Robert fredrick 
Rating:
5.0

The Uhaul movers were great from Family Movers in NH. They unloaded and moved everything off the 26 ft truck within 1 hr 50 mins. They were awesome and I will use them for my next move and recommend them too. Stacy (General Manager) at Brentwood NH and her staff were awesome and very helpful too. I was late in arriving because the Maine Movers (Dirty Boys) were trying to milk the time and get another hour pay from me. He said if he goes over by 20mins I will be charged for another hour. My move was great in NH with no problems or issues, it went very smoothly. I just was not satisfied in Maine it seem there was to many issues/miscommunications between employees and myself.

Lisa Capone 
Rating:
5.0

Great place

Floy Quiros 
Rating:
5.0

Customer did not leave a comment.

Christopher Glass 
Rating:
5.0

Great hospitality, very helpful units and very clean and it was absolutely no issues whatsoever a woman Stacy is very professional and top notch

Greg Lambert  |  Overall Experience 
Rating:
5.0

Checking in on-line saved time at the counter. Really efficient system and folks at this rental outlet were friendly and helpful.

Walter Keirans 
Rating:
5.0

I would like to highly commend the employees of this location on their professionalism, friendliness, knowledge, and patience. Well deserved!

Roni Ytshaky 
Rating:
5.0

A pleasure doing business with U-haul of Brentwood, NH.

Peter Nichypor  |  First Impressions 
Rating:
5.0

Stacey is always helpful, knowledgeable, professional, and friendly. Her staff go beyond all expectations to provide a great experience.

DEBORAH GRUTTER  |  Overall Experience 
Rating:
5.0

Very nice friendly people especially Charles in Freemont

PATRICIA MAYNARD  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cathi Harvey  |  First Impressions 
Rating:
2.0

Our camper was broken into. When brought to the attention of the staff, they said they didn’t have cameras in that area.

Katie Atilano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward Lee Murley  |  Overall Experience 
Rating:
5.0

Friendly staff and nice facility.

JAMES LANCE BORDERS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kaytlin Green  |  Overall Experience 
Rating:
5.0

Over the past week, I’ve been executing a move from Lake Placid, NY to North Hampton, NH. I am very inexperienced with large moves such as this one, and Stacey was there to help me every step of the way. From planning the logistics and ensuring I was set up with a unit and vehicle that accommodates my needs, to helping me move in and pivoting last minute to getting me into a larger unit on the spot. Moving is a stressful endeavor but Stacey made the process straightforward and helped me get the job done. I couldn’t have done it without her help. I worked with an employee named Boeden as well, and he assisted me from helping me move heavy objects , to providing top notch customer service from start to finish. He was always happy to help and never made me feel like a burden.

Noah Haber  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Julian Zirillo  |  Overall Experience 
Rating:
5.0

Pleasant and helpful staff.

Anthony Haugh  |  Overall Experience 
Rating:
5.0

Stacey and her weekend staff, Maddie, have the most helpful, professional, and courteous customer service of the 12-14 different U-Haul dealers I've rented from throughout the U.S . They will work with you to meet your needs, and always go the extra step. The facility is clean and well maintained, with no sign of pests (and believe me, I have dealt with mice damage at a Public Storage facility elsewhere: no pests is my #1 requirement now). Although there are many U-Haul dealers in the area, as well as other truck rental and storage options, this is my 5th time choosing to rent trucks or storage from this facility. Definitely my top choice. Highly recommend!

Jennifer Whitten  |  Overall Experience 
Rating:
5.0

Repeat customer

Andrew Weeks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheila Wakefield  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas Machlan  |  First Impressions 
Rating:
5.0

Staff at this facility are great (mostly engaged with Stacy) - super friendly, knowledgeable, helped me think through best options for my needs - highly recommend for both storage and transport options.

Ernest Smith  |  Overall Experience 
Rating:
5.0

Maddie was very responsive and had our addition unit ready for us in mere minutes!

JENNIFER and DAVID MEDLOCK  |  First Impressions 
Rating:
4.0

Stacy is the best! Very very helpful and so nice. She really made the whole process very smooth and we had no issues. Would certainly use this location again.

Amerigo Pennoni  |  Overall Experience 
Rating:
4.0

Thank you

Brian Nelson  |  First Impressions 
Rating:
5.0

Outstanding customer attention and care!

Mia Harbitz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHEN ALTIERI  |  Overall Experience 
Rating:
5.0

Thanks for all of your help!

Mary Broadbent Sullivan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dana Hopf  |  Overall Experience 
Rating:
5.0

Awesome place !!! Thanks for a quick and easy transaction !!! Very perfessional and friendly!! Thanks Stacy for fitting me in the last minute !! I greatly appreciate it !!! Have a wonderful Thanksgiving !!! Sincerely Donna Carroll !!!

donna carroll  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

virginia fuller  |  Overall Experience 
Rating:
5.0

Very accommodating and friendly

KEVIN BLAIR  |  First Impressions 
Rating:
5.0

Stacey was always a pleasure every time we interacted with her. We'll be back for any future moving or storage needs.

Kevin Weiler  |  Overall Experience 
Rating:
5.0

Staff could not have been nicer. Great people!

Walter Johnson  |  Overall Experience 
Rating:
5.0

We were extremely pleased with the staff and how accommodating they were to our storage needs.

Hazen Wilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIAN HOWARTH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robin Gates  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

stephen Abbott  |  First Impressions 
Rating:
5.0

We kept our pop up camper at your facility for 5 years. Your staff was always extremely courteous. We recently tried to get the camper up and running. One gentleman on your staff spent 90 minutes helping us get it hitched up and moveable at the end of the day on a Saturday. It was the nicest thing anyone has ever done and we really appreciated it as we couldn’t have gotten it hooked up without him. We wish you all the best with your business.

PATRICK SIMPSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

maureen brown  |  First Impressions 
Rating:
5.0

Friendly, knowledgeable, and very helpful staff.

shawn crenshaw  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher Glass  |  First Impressions 
Rating:
5.0

I have used them several times and each time they have been very helpful and friendly.

Diane Yocum  |  Overall Experience 
Rating:
5.0

The most professional practices and the very best storage. The manager was outstanding!

Sean Yun  |  Overall Experience 
Rating:
5.0

Stacey was excellent to deal with . Always upbeat and helpful !

Chester Lear  |  Overall Experience 
Rating:
5.0

We have so many choices when it comes to storage and/or truck rentals. I returned for this visit, even though there are several facilities closer to me, because I had such a positive experience in 2021. The management and staff are courteous, well-organized & professional. I will be renting trucks again in the future, and would highly-recommend this company to anyone looking to rent storage or moving equipment. Thanks so very much. -Jeremy

Jeremy Wallace  |  First Impressions 
Rating:
5.0

Stacey was always so helpful with all our needs! Highly recommend and would use this location again

Sheila Scamman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eduardo Koch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Roberts  |  Overall Experience 
Rating:
5.0

Everyone at both locations were super helpful and friendly, even when the computers were acting up, they all went above and beyond to get everything we needed! I can’t thank them enough! Gos bless !

Renee Mason  |  First Impressions 
Rating:
5.0

Stacy is super friendly and helpful

Don Hanson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RANDY DURLING  |  Overall Experience 
Rating:
5.0

The staff is so friendly and helpful. I am very happy I chose this facility for my storage needs.

VALERIE HILTON  |  First Impressions 
Rating:
5.0

Tammy and Stacey were outstanding to work with and went above and beyond to understand my situation, answer all my questions and advise me. Stacey provided exceptional service by making a note to relocate my units (I rented 2) closer to each other over the coming month so my mover will not have to charge me extra steps. The units themselves were very clean (others I have rented from competitors were not). I really felt well taken care of and would recommend this location to anyone.

CURTIS ROUSSEAU  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Daniel Bosch  |  Overall Experience 
Rating:
5.0

Great place. Super helpful and friendly!

Mathew Smith  |  Overall Experience 
Rating:
5.0

It’s always a pleasure. The staff was amazing.

virginia fuller  |  First Impressions 
Rating:
5.0

Everyone there is very friendly and helpful.

Diane Yocum  |  First Impressions 
Rating:
5.0

Great customer service. Highly recommend this location. Very friendly and helpful staff.

David Oates  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vanessa LeJeune  |  First Impressions 
Rating:
5.0

I would use again. The restroom was very convenient and clean. The personal are outstanding. Thank you

David Deane  |  Overall Experience 
Rating:
4.0

Very good

Mike kazanjian  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jonathan Saiff  |  Overall Experience 
Rating:
5.0

Stacey and Bruce went out of their way to be helpful. Very friendly and professional I am recommending them to all my friends

Lucy McMilleon  |  Overall Experience 
Rating:
5.0

Extremely friendly and helpful employees.

Anthony Haugh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Sultzbach  |  Overall Experience 
Rating:
5.0

Stacey is top notch and always friendly and professional..I never worried about my RV being there.. I want to say thanks to all the crew..

RICHARD BREHM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hayley Roberts  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Fiona Burns  |  Overall Experience 
Rating:
5.0

Friendly people

Chris Deschenes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bruce Headley  |  First Impressions 
Rating:
5.0

Stacey was great! Very friendly and helpful!

Roxanne Metrolis  |  First Impressions 
Rating:
5.0

Always A+ when I have gone to this place. The staff is beyond friendly and accommodating. Answers any questions I have. Will be using again for any moving I’ll be doing in the future.

Sarah Heywood  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Newhall  |  Overall Experience 
Rating:
5.0

All ways great service at this location. Easy access and clean. Great job Stacey and crew.

Scott Rogers  |  Online Move In 
Rating:
5.0

Stacie really goes all out to be helpful!

Karen Young  |  Overall Experience 
Rating:
5.0

We needed a unit fast because of a delayed closing and need to return the truck. Charles was FANTASTIC! Courteous, professional, friendly...he helped us all the way from truck rental through the securing of a storage unit. Prices were reasonable. Highly recommend

Theresa Langone  |  First Impressions 
Rating:
4.0

nice facility. Manager was proactive in contacting me when a unit became available to ensure I had it reserved before time I was hoping for it. Good experience.

Jim Wojtak  |  Overall Experience 
Rating:
5.0

I was a unit renter through 3 property owners. Was a great place for my storage needs... The current manger, Stacy was always a pleasure to deal with and was always super friendly and helpful....

Tad Dennis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andre LaRiviere  |  First Impressions 
Rating:
5.0

Fast, friendly, and knowledgable. Thanks to Stacey & Charles for making it super easy.

Matt Casey  |  First Impressions 
Rating:
5.0

This is our second time using u-haul and storage of Brentwood and it was just as smooth as the first time. No issues. Friendly staff and clean storage units that are easy to access!

Jessy hoge  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rich Downing  |  Overall Experience 
Rating:
5.0

I love Stacey, she's the best. I felt like she went out I her way to help me.

Cruz Castillo  |  Overall Experience 
Rating:
5.0

Wonderful place! Friendly and helpful employees!!!

Mary Sullivan  |  Overall Experience 
Rating:
5.0

Staff is very helpful and friendly.

Shannon Jackitis  |  Overall Experience 
Rating:
4.0

All good!

Philip Beaupre  |  First Impressions 
Rating:
5.0

Stacey was the best. She was more than helpful and accommodating to my storage needs. I highly recommend this location. Thanks again for everything Stacey.

Cruz Castillo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol Cannon  |  Overall Experience 
Rating:
5.0

One of the best rental operations I have ever used. The staff was pleasant, cooperative, and professional.

Warren Kindler  |  Overall Experience 
Rating:
5.0

Super friendly and accommodating!

KRISTIN GALLUP  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charles silver  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

david dimauro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dwain Sargent  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL WHITE  |  Overall Experience 
Rating:
4.0

Very pleasant people.

Nancy England  |  First Impressions 
Rating:
5.0

Stacey is absolutely amazing and helped make the stressful experience of moving go smoothly.

sandi Coyle  |  Overall Experience 
Rating:
5.0

Everything was wonderful. Stacey is a great asset and manager. She kept me informed on everything and let me know when I forgot to pay! She was always thoughtful and helpful. She went beyond and above when I needed a truck at the last minute to get my things out. If I needed to store again I would definitely be back here. Also If I need to rent another truck I will be back to see Stacey! Thank you so much for a wonderful experience!!!

Peggy Kempton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kamal Amin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly Widener  |  First Impressions 
Rating:
5.0

Was happy with everything

Susan Ouellette  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Duane Rotondi  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jon Higgins  |  Overall Experience 
Rating:
5.0

We could not have experienced better customer service from Stacey and she is an asset to your company. It was a very hot day when we emptied our storage locker and she checked on us a couple of times to make sure we were hydrated and had water. It was certainly a pleasure in having exceptional service when at times it is hard to find.

Dennis Massie  |  Overall Experience 
Rating:
5.0

The staff was always friendly and helpful! Thank you.

James Talbot  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Cynewski  |  Overall Experience 
Rating:
5.0

Stacey went way above and beyond to make me feel welcome and explain all my options. Top notch customer service!

Jon Higgins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samantha Eddy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ERIC CINTRON  |  First Impressions 
Rating:
5.0

Extremely helpful and friendly. Highly recommend this facility.

Dennis Massie  |  First Impressions 
Rating:
4.0

Stacey is great, they paved and improved the security of the property by adding a gate.

lars bolduc  |  Overall Experience 
Rating:
5.0

Great experience. The staff here is amazing and helped ensure we got the best value possible for both a storage unit and trailer. They absolutely went above and beyond!

Andrew Ruszkiewicz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sarah Bunker  |  Overall Experience 
Rating:
5.0

One of the nicest facilities and personnel.

Ovidiu Morosanu  |  First Impressions 
Rating:
5.0

The sign up last year was easy, the size of the unit was perfect, and the staff at the Brentwood location were great.

Larry Lehman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deanna Campbell  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Herbert Howard  |  First Impressions 
Rating:
5.0

Stacey came out and greeted us as we drove in the gate. She showed us a couple of different units that would suit our needs and offered several helpful tips for moving in. She made the check in, paperwork, and payment process quick and even enjoyable. An all around great experience!

John Clark  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tandra Boilard  |  Overall Experience 
Rating:
5.0

Always a pleasure to do business, very accommodating!

Skip Zogopoulos  |  Overall Experience 
Rating:
5.0

People working there are great. Friendly, helpful.

Ernest Smith  |  First Impressions 
Rating:
5.0

No complaints at all. I was late on payments alot because I kept forgetting I had the unit as it was full of junk anyways. I finally moved it out so I didn't have to keep missing payments but the staff where awesome and understanding of it and never gave me a difficult time which I greatly appreciate.

James Silva  |  Overall Experience 
Rating:
5.0

Stacey is one of the nicest people I’ve ever met!!

Lindsay Zinno  |  First Impressions 
Rating:
5.0

Owner who lives on property showed us to our room and was extremely helpful.

Kevin Weiler  |  Online Move In 
Rating:
4.0

I've never had a storage unit,but pretty much what I expected, convenient

Kevin Martin  |  Overall Experience 
Rating:
4.0

The easiest and nicest people to rent storage space from. I would recommend them to everyone! Great service!

Robert St.Laurent  |  First Impressions 
Rating:
5.0

Stacey has a great personality and delivers great customer service.

Tandra Boilard  |  First Impressions 
Rating:
4.0

Only drawback were locks that froze or malfunctioned. Taken care of immediately by manager. She was always very helpful and mindful of the customer. A pleasure to do business with and will do so in the future if the need arises.

Robert Hodsdon  |  Overall Experience 
Rating:
5.0

Stacy was very friendly and helpful. The unit was prefect for my needs. I would recommend this facility to a friend. If I needed a storage place again , I would surly go back. Pete C

Peter Columbo  |  Overall Experience 
Rating:
5.0

Stacey was extremely helpful through all of our moves and changes

Mike Bernich  |  Overall Experience 
Rating:
5.0

The staff was VERY friendly and accommodating, the manager was just so LOVELY!!! Thank you for such a great experience.

Michelle Proulx  |  Overall Experience 
Rating:
5.0

Stacey is lovely. There was a mix up with our unit (no fault of Brentwood UHaul) and Stacey was on top of it right away and went above and beyond to ensure we had a unit when we arrived. She was very helpful and accommodating. I would highly recommend Brentwood UHaul.

Brittany Yasin  |  Online Move In 
Rating:
5.0

I appreciate the patience through my time I needed storage due to unforeseen circumstances. Got it paid. Rented a truck. Got my stuff and without a hiccup. Staff was wonderful. Facility always safe and secure. If I ever needed storage again I’d come back. Thank you Stacy for everything.

Carmen Musto  |  Overall Experience 
Rating:
5.0

It was fast and easy to to register.

RANDY DURLING  |  First Impressions 
Rating:
5.0

Stacy is a great 👍 manager Her staff our well informed on operations and proper procedures at her facility. Everyone is always happy and friendly and seem to really enjoy there work. I would definitely recommend this facility to my friends and coworkers and anyone else I may come in contact with that Mentions needing a storage unit in and around the town of Brentwood (seacoast area)! Thank you all for keeping my stuff safe and secure and I will miss all your smiling faces and your “we can help you attitude” Great job to all, And to your outstanding manager, Stacy Stansel (Bravo)!! David M. Dippold 12 East Side Drive Bldg 2, unit 22 Concord NH 03301

david dippold  |  Overall Experience 
Rating:
5.0

Staff was very friendly and helpful!

LYNN TATARCZUK  |  Overall Experience 
Rating:
3.0

The seal on the bottom didn't work and mice got in and ruin all the stuff stored.

ASHLEY THOMAS  |  Overall Experience 
Rating:
5.0

Some of the kindest and most helpful staff I have dealt with in this crazy world we now live in Where customer service is all but extinct. If you live in the area or are coming to the area and need a storage unit I highly recommend this place. Stacey will treat you like a good friend right from hello.

JASON HARMON  |  Overall Experience 
Rating:
5.0

I would've liked to have more light at the storage facility where my door was but other than that everything was excellent

ASHLEY GELLAR  |  Overall Experience 
Rating:
5.0

Stacy was awesome and super helpful. Definitely would rent from her again.

Seth Lincoln  |  Overall Experience 
Rating:
5.0

Stacey was extremely helpful

Lisa Rosado Leyland  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kevin Martin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tandra Boilard  |  Overall Experience 
Rating:
5.0

Stacy was so helpful from beginning to end of moving my camper here. She went out of her way to check for spaces, and detail measurements. Stacy and other members of the staff were welcoming and helpful -going so far as to even help me park my camper. I feel safe leaving my camper here knowing Stacy lives on site, is so responsible and has put surveillance and locked gates on the premises. The hours are more than convenient for me to grab my camper and go on weekends or whenever I need to. So happy I found them!

marne dohrmann  |  First Impressions 
Rating:
5.0

I needed a short term solution to store my garage items while I refinished the floor and these folk made it easy Thank you very much

joseph turco  |  Overall Experience 
Rating:
5.0

Great Friendly staff could not be more helpful.

michael frey  |  First Impressions 
Rating:
5.0

Stacey was ultra-responsive and pro-active. She went out of her way to find out what I needed, and put together a solution for me. I’m really pleased.

Christopher Farrell  |  First Impressions 
Rating:
5.0

Only thing is she spelled my last name wrong when she entered it in the system. It’s Gerlach not Gerlack

Rebecca Gerlack  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol Langelier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONALD LAMOTHE  |  Overall Experience 
Rating:
5.0

Stacey was Very pleasant ,very helpful . The same applies to her help. A very good experience dealing with them.

raymond ayotte  |  Overall Experience 
Rating:
5.0

Brentwood Uhaul was excellent for our storage. We stored for 9 months and were pleased. When we moved in we needed a larger unit and they were able to switch us right away. We would return again.

Richard Martz  |  Overall Experience 
Rating:
5.0

The staff is friendly and helpful and the entire site is clean and very well maintained. Could not ask for anything more!

Craig Fowler  |  Online Move In 
Rating:
5.0

A+++ experience. Great and very friendly staff. Couldn’t have made my experience any better!

chris swartz  |  First Impressions 
Rating:
5.0

Stacy is an amazing manager! They are so helpful and kind! Thank you for the amazing customer service! Larissa Raymond

Olivia Chartier  |  Overall Experience 
Rating:
5.0

Great place with great people! See you in the Fall...

Skip Zogopoulos  |  Overall Experience 
Rating:
5.0

The most wonderful, nicest person (Stacey) in charge made moving in and starting a great experience! She is a credit to the company!

Michael Grant  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kelly Obrien  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ron Bastien  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

raymond segeberg  |  Overall Experience 
Rating:
5.0

They were very willing to work with me and Stacy was awesome.

Anne Pelissier  |  Overall Experience 
Rating:
5.0

Stacy is the best!

Christian Heiser  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Berwanger  |  First Impressions 
Rating:
4.0

Stacey Stansel was the nicest person helping me when I arrived the first time. Thano you for having employees like her.

maria jebari  |  Overall Experience 
Rating:
5.0

We were greeted by the GM and staff. Everyone was very thorough in explaining the process, letting me check out the unit and even offered to swap out a UHaul trailer from another site due to a flat.

Jaime Oesterle  |  First Impressions 
Rating:
5.0

Stacey was absolutely fantastic! She was such a huge help during a stressful moving experience. She was kind and went above and beyond to make sure I had what I needed.

Jordan Godin  |  First Impressions 
Rating:
5.0

Stacey made the trip to NH much easier because she took care of all the small things and we didn’t have to worry about our move up here. Great personality and was training someone as well. Great job.

Jennifer Lincoln  |  First Impressions 
Rating:
5.0

They were all so wonderful to me and my family during this stressful time.

Jessica Lewis  |  First Impressions 
Rating:
5.0

Super friendly and professional.

mary ward  |  Overall Experience 
Rating:
5.0

Great operation at Stacey’s U-Haul.

JAMES PESCHEL  |  Overall Experience 
Rating:
3.0

Don’t like how the rates just go up because. I was in my unit for 5 years and didn’t like how my rates were raise when U-Haul bought out a private company. Also want a refund for moving out before eom

PAWEL CZYZ  |  Overall Experience 
Rating:
5.0

Stacey was amazing couldn’t ask for a better experience

bryan porro  |  Overall Experience 
Rating:
5.0

Stacy was professional, personable, friendly, helpful and went out of her way to provide an excellent service experience.

LYNN TATARCZUK  |  First Impressions 
Rating:
5.0

Everyone was so helpful. All was as promised. Fabulous service. Thank you!!

Edie Shipley  |  First Impressions 
Rating:
5.0

Friendly and courteous staff and great service

MARGARET O'DAY  |  First Impressions 
Rating:
5.0

Great environment, bright , clean, layout easy to use. The staff was what made the experience even better. In the future I will use it because of what I just mentioned. I always need a trailer too.

Mark Finerty  |  Overall Experience 
Rating:
5.0

Stacie was very professional and courteous!

david HANSBURY  |  Overall Experience 
Rating:
5.0

Amazing. I cannot express my gratitude and thanks to this Uhaul storage enough. From my first contact with Nolan to my contact with GM Stacey. Highly accommodating, Super Friendly. Above and beyond.

jessica fuller  |  First Impressions 
Rating:
5.0

I was very satisfied with the unit and the personnel.. Best wishes.

Frank Heffron  |  Overall Experience 
Rating:
5.0

Stacey was great! She made the experience less stressful. Thank you Stacey!

Silvana hoffman  |  Overall Experience 
Rating:
5.0

Very good service. Stacey is excellent

JAMES PESCHEL  |  First Impressions 
Rating:
5.0

Excellent service,

Kathleen Valente  |  First Impressions 
Rating:
5.0

Safe, clean, convenient.

MARNE DOHRMANN  |  Overall Experience 
Rating:
5.0

Stacey was great!!!

Silvana hoffman  |  First Impressions 
Rating:
5.0

Great location, friendly staff and very helpful

chris butler  |  Overall Experience 
Rating:
5.0

The staff is always friendly and helpful. They are always making improvements to the the storage area and units. The grounds are well kept, well lighted and the area is secure. Scott C.

scott cofransico  |  Overall Experience 
Rating:
3.0

Great,no problems. Need more trucks.

philip menard  |  First Impressions 
Rating:
5.0

It was a pleasure being your customer and renting a space at your facility! Thank you again, Patricia 🙂

PATRICIA BERGER  |  Overall Experience 
Rating:
5.0

I have been here for many years between the two companies and had nothing but great service from everyone!!!! Definitely would recommend Uhaul Storage.

RANDY DURLING  |  Overall Experience 
Rating:
5.0

putting in gate with badge so will be even better

Mark Butenas  |  Overall Experience 
Rating:
5.0

Customer service was great! Renee and Jason quickly got me through the coNice folksntract.

Neil Macdonald  |  First Impressions 
Rating:
5.0

Extremely accommodating, Thank You!!!

Michela Katz  |  First Impressions 
Rating:
3.0

Very dirty this year had 1/4 inch of dust on everything.

raymond segeberg  |  Overall Experience 
Rating:
3.0

Extra long check in shouldn't be that difficult. The man was friendly

Michael Tuttle  |  First Impressions 
Rating:
5.0

Especially friendly and helpful staff.

Peter Archambault  |  Overall Experience 
Rating:
4.0

My only reservation is the gate - and it's lack of security. I was treated with respect and the place is well kept.

Scott Cofrancisco  |  First Impressions 
Rating:
5.0

Very, accommodating and easy access very nice employees definitely the way to manage your business

john reynolds  |  Overall Experience 
Rating:
5.0

They were terrific! Very helpful! I would highly recommend them.

Todd Bissonnette  |  Reservation 
Rating:
5.0

Friendly Staff and well trained

RONALD HILL  |  Overall Experience 
Rating:
5.0

The manager is excellent. She is very easy to work with and willing to understand individual circumstances.

WILLIAM BEARDEN  |  Overall Experience 
Rating:
5.0

The counter gal is so nice and welcoming, she made the hassles of moving and storing very simple and convenient. I’ve used your location twice now in two years, if I need another storage I’ll be back.

Skylier Bileen  |  Overall Experience 
Rating:
5.0

Excellent customer service

Jesse Emery  |  Overall Experience 
Rating:
5.0

Brenda was always very helpful and approachable, I think she made the difference when I chose the Brentwood U-Haul location.

jeff lord  |  Overall Experience 
Rating:
5.0

very good to deal with

Pat Denny  |  Reservation 
Rating:
3.0

The unit 1019 was clean but had a concrete square in the middle that seemed to limit space. The latch was rusty and needed tough love to set it right but once there it locked right up. The staff could

judith casey  |  Overall Experience 
Rating:
5.0

The staff made it a simple process when I first got the storage unit. It was also convenient to be able to rent a uhaul truck in the same place.

Kaitie Cottrell  |  Overall Experience 
Rating:
5.0

Thank you.

Tim Barbour  |  Overall Experience 
Rating:
5.0

Great service

JACK HALAPIN  |  Overall Experience 
Rating:
5.0

Brenda has done an outstanding job right from the start.She made -what could have been a difficult situation- a very seamless transition. She is a professional with a big smile.

Greg Govoni  |  Overall Experience 
Rating:
5.0

I was more than satisfied with my experience. I had a new and spotless unit to move my items into. Check in for my new unit and drop off of the truck and tow were quick and seamless.

LISA MANNING  |  Reservation 
Rating:
5.0

Outstanding customer service

Mindy Hardy  |  Overall Experience 
Rating:
5.0

A+

marc cole  |  Overall Experience 
Rating:
5.0

Great place to store 😊!!!

Karen Carpentiere  |  Overall Experience 
Rating:
5.0

will be a return customer

Pat Denny  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

Back
To Top