Customer Reviews for U-Haul Moving & Storage of Bradenton

10,914 reviews

3602 14th St W   Bradenton, FL 34205
(Bus 41 N Of Cortez, Just North of Loews on the West side)

(941) 747-3744

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(941) 747-3744

3602 14th St W
Bradenton, FL 34205
(Bus 41 N Of Cortez, Just North of Loews on the West side)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Daniel Adamson 
Rating:
5.0

Customer did not leave a comment.

Joy Garner 
Rating:
5.0

Customer did not leave a comment.

Frank Maheu 
Rating:
5.0

Customer did not leave a comment.

ROBERT RIST 
Rating:
5.0

Keeping doing what you're doing 👌

Robert Tate 
Rating:
5.0

Customer did not leave a comment.

Andriy Knyaz 
Rating:
3.0

Truck surprised me that in this day and age the truck didn't have cruise control. The truck drivers door lets wind come in and it was so load on i couldn't hear anything but wind for 1100 miles.

Michael Bergstrom 
Rating:
4.0

Give better rates for rental trucks and the app kept freezing up when trying to return truck for checking out.

Takisha Griffin 
Rating:
4.0

Better parking area

Tina Mitchell 
Rating:
5.0

As usual everything was perfect. Truck was ready to go. I can't say it enough, the team there is top notch, professional, polite, and friendly. Great Job !!!!

Paul Glock 
Rating:
5.0

I don't know

steven hensell 
Rating:
2.0

Be honest. All we ask.

Mark Gregor 
Rating:
4.0

Access and parking are limited....no place to park while doing business.

Anthony Catanach 
Rating:
5.0

Customer did not leave a comment.

Karen Timmons 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER SANDERS 
Rating:
5.0

Customer did not leave a comment.

DENNIS PARMELEE 
Rating:
5.0

Customer service was exceptional Luna was very pleasant and professional.

WAYNE JENKINS 
Rating:
5.0

Great service. The team did a fantastic job. Thanks to all.

Tom Drooger 
Rating:
5.0

They made everything simple, didn't even have to get out of my truck When I returned it.

tom faver 
Rating:
5.0

Everything was A1

willie Smith 
Rating:
5.0

Customer did not leave a comment.

Christopher Sanders 
Rating:
5.0

Everything was great and everyone was always helpful if you needed ssd's something

Lewis Poore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darrell Gavin 
Rating:
5.0

Yes

Omar Salbavor 
Rating:
5.0

Customer did not leave a comment.

Mark Wilke 
Rating:
5.0

The same bout location was excellent Service

Jose Riano 
Rating:
5.0

excellent customer service, very friendly

Thomas Fleming 
Rating:
4.0

Customer did not leave a comment.

Eric Umbright 
Rating:
5.0

Customer did not leave a comment.

lawrence powers 
Rating:
5.0

Always great service!!! Very polite and professional.

Angel Rosario 
Rating:
5.0

Customer did not leave a comment.

Katja Hennessey 
Rating:
2.0

Charged me more than what was said

Tevin Bailey 
Rating:
5.0

quick and painless

Martin Conroy 
Rating:
5.0

BEST SERVICE I HAVE RECIEVED EVER ANYWHERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

wally dory 
Rating:
5.0

The whole team was awesome and helped my moving experience go smooth. Thank you

Cynthia Eckstein  |  First Impressions 
Rating:
5.0

everything perfect

Nelson Valdes 
Rating:
5.0

Customer did not leave a comment.

LISA WIREN 
Rating:
5.0

Customer did not leave a comment.

Terry Rumberger 
Rating:
5.0

Customer did not leave a comment.

James Law 
Rating:
5.0

Customer did not leave a comment.

Myah Moy  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Paul Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jorge Sanchez 
Rating:
5.0

Even though they were extremely busy they still made time check me out.

Armando Hernandez 
Rating:
4.0

Nothing really. The experience went as expected. The process was simple and I would use them again, for sure.

ANTONIO ACOSTA 
Rating:
5.0

Customer did not leave a comment.

Gregg Magiera 
Rating:
5.0

No improvement necessary friendly helpful well organized. Parking area congested from being so busy but something customers going out entrance blocking incoming traffic no fault of U-Haul employees. Good experience when in need will use this site Again….

Roger Huff 
Rating:
5.0

Customer did not leave a comment.

lauren watson 
Rating:
5.0

Customer did not leave a comment.

Theodore Fuger 
Rating:
4.0

Im pi$$ed off at the original U Haul office I went to and placed the reservations with on Seminole Blvd in Seminole FL. I specifically asked to pick up the trailer at 10:00am at THAT location and was assured that was the case. The next day I get notice my trailer is only available after 4:00pm and a location 35 miles away!! Then Uhaul charged me $450 for for two days for a trailer that normally cost $30/day. NEVER AGAIN!

JAY ANDRE 
Rating:
5.0

Customer did not leave a comment.

DELFY RUIZ 
Rating:
5.0

Customer did not leave a comment.

Melissa Warthen 
Rating:
5.0

Customer did not leave a comment.

Andrew Brothers 
Rating:
5.0

GREAT SMOOTH, QUICK, EXPERIENCE. TRAILER HANDLED GREAT FROM FLORIDA TO MICHIGAN !

WILLIAM BEHM 
Rating:
5.0

Customer did not leave a comment.

Linda Voss 
Rating:
5.0

Customer did not leave a comment.

Rachael Almy  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Jacob Jackson 
Rating:
5.0

Customer did not leave a comment.

Judith Amico 
Rating:
5.0

Customer did not leave a comment.

Carol Grogg 
Rating:
5.0

They are awesome.

Linda Chung 
Rating:
5.0

Customer did not leave a comment.

Kurt Henningsen 
Rating:
5.0

Go down on the 99cents a mile. That's a bit extreme, considering we have to pay for the miles from and to your location. 49cents a mile is more reasonable. Everything was fine except that. Putting gas in that big thing is already a whole bill.

Annika Bush 
Rating:
4.0

Customer did not leave a comment.

Todd McIntyre 
Rating:
5.0

This is a busy location in a busy part of town. The gentleman who checked me in was courteous and helpful, even though he had a lot going on with others checking in.

Janet Ply 
Rating:
2.0

Trying to stole my money, I returned truck on 3rd, but they charged me for one extra day and say that I returned it on 4th. Total scam

Vladyslav Volobuiev 
Rating:
5.0

Customer did not leave a comment.

Susan Parker 
Rating:
5.0

Customer did not leave a comment.

Tabbatha Parsley 
Rating:
5.0

Customer did not leave a comment.

Edward Doyle 
Rating:
4.0

Customer did not leave a comment.

Matthew Salazar 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Adam 
Rating:
5.0

Customer did not leave a comment.

GAETANO FICO 
Rating:
5.0

Customer did not leave a comment.

Amelia Lawless 
Rating:
5.0

Customer did not leave a comment.

Gary Keroack 
Rating:
5.0

Customer did not leave a comment.

Daniel Canan 
Rating:
5.0

Customer did not leave a comment.

Vivian Medina 
Rating:
5.0

Uhaul makes it so easy to rent and return. Nice people to deal with. Will rent from again.

John McDonaold 
Rating:
5.0

Customer did not leave a comment.

Devon Finn 
Rating:
5.0

Customer did not leave a comment.

Laurie Maguire 
Rating:
5.0

Customer did not leave a comment.

FAYE LEWIS 
Rating:
5.0

Everyone we encountered was extremely professional and helpful. Denise was wonderful!!

Maria Amundson 
Rating:
5.0

Customer did not leave a comment.

Alton Morris 
Rating:
4.0

Customer did not leave a comment.

Michael Williamson 
Rating:
5.0

Keep your staff! They we’re great!

Thomas Prather 
Rating:
5.0

Because the truck ran like a piece of garbage

Charles A Coger Jr 
Rating:
5.0

Customer did not leave a comment.

Ashley Smith 
Rating:
3.0

Everything was clean except for my unit when I arrived. I swept it out and got to work unloading the truck and packing the unit. With that said, I think the unit had just come open that day so it would be understandable that staff may not have been able to sweep it out. On a different note, at times there seemed to be people lingering around that had no interest or very little interest in unloading a truck or pulling items out of storage. The units security measures are great, but may need a live person stopping by the facility more on Saturdays.

Nathan Pick  |  First Impressions 
Rating:
5.0

Service was excellent and transaction was fast and easy!

jim rawe 
Rating:
5.0

It is difficult to explain how much professionalism the workers at U-Haul Moving & Storage of Bradenton 3602 14th St W Bradenton FL 34205 I’ll recommend 100% ⭐️⭐️⭐️⭐️⭐️

ARCENIO GARCIA 
Rating:
5.0

Extremely efficient check in and dropped the trailer off in less than five minutes.

GREGORY WILSON 
Rating:
5.0

Customer did not leave a comment.

Michael Malone 
Rating:
5.0

Customer did not leave a comment.

Michelle Mckinney 
Rating:
5.0

Customer did not leave a comment.

Ken Burritt  |  Overall Experience 
Rating:
5.0

This location was on point! Very easy, quick and courteous.

Brian Johnsen 
Rating:
5.0

Customer did not leave a comment.

terry carter 
Rating:
2.0

Customer did not leave a comment.

Jeff olsson 
Rating:
4.0

Customer did not leave a comment.

GLENN BARRY 
Rating:
3.0

The box truck had a bad leak in it everything I had was soaked that's why I got a box truck so I wouldn't get things wet in the rain

JAMES HOLCOMB 
Rating:
5.0

Customer did not leave a comment.

David Collinsworth 
Rating:
4.0

Trailer was fine, but tire pressure was ridiculously neglected. 4 tires- 61 psi, 44, 42 and 47. Trailer felt mushy until I decided to check for myself. I aired all to 60 and it pulled smooth. Two tires with good tread, but the two rear tires almost bald. I really should have returned it to the shop given that I was going 1,700 miles. I didn’t notice until we were loaded and on the road, otherwise I would have. You got me this time, but I’ll inspect a lot better next time.

BRYAN WORTH 
Rating:
5.0

Customer did not leave a comment.

Micky Roeschlein 
Rating:
5.0

Customer did not leave a comment.

Kimberly Rossetti  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Virginia Lade  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Todd Freed 
Rating:
3.0

Make sure you have the items customers rent/ reserve. I ordered 1 utility dolly and 1 appliance dolly. I did not get my appliance supply due to non available when I reserved my rental 3 days prior to pick up. I was given a utility dolly in its place. They did not adjust my bill according though. I got no apology for not having it just a replacement.

Christina Pittman 
Rating:
5.0

This was a great experience from beginning to end. The check in process was easy and quick with the nicest person helping me. And returning the Uhaul van was just as quick and easy. I would recommend this location to everyone and a big thank you for making the whole process great!

Erin Sharp 
Rating:
5.0

Customer did not leave a comment.

KATHRYN HOUSTON 
Rating:
4.0

The truck need service burning a lot gas

Michael Martin 
Rating:
5.0

Customer did not leave a comment.

Debbie Pollander 
Rating:
5.0

Customer did not leave a comment.

JOE KAPINUS 
Rating:
5.0

There was a big dent on the wheel well that was not noted, and I didn't notice it until after we kicked it up. It really didn't cause a problem but maybe check the equipment before issuing it to the customer

steven peters 
Rating:
5.0

I'm satisfied with the I don t after to worried about my united being broken into so that,s why I can trust my belonging,s to be there everyone treats me with respect and I love friendly people God bless all of you

Beulah Woodside  |  First Impressions 
Rating:
5.0

The lady that helps you get started at the storage was a excellent lady to deal with

Loretta Mcfield  |  First Impressions 
Rating:
5.0

Great experience

vito tango  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine Campbell  |  Online Move In 
Rating:
5.0

Every one was great! 😎‼️

Michael Carrubba  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JENNIFER PETERSON  |  Overall Experience 
Rating:
5.0

The staff was always helpful and friendly and my unit was always cool and rodent free

Peggy Potter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ben Rehmeyer  |  First Impressions 
Rating:
5.0

Everyone very helpful!

Charmaine Wirshborn  |  Overall Experience 
Rating:
3.0

One of your workers left a hitch in back of my car when I was in my storage unit. When I went to pull out I didn’t see the low hitch and my rear bumper hit it and sustained damage.

jim surdovel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Robinson  |  First Impressions 
Rating:
5.0

It's all good to me no problem thank you for letting me put my stuff there

Louis Luce  |  Overall Experience 
Rating:
5.0

I have no wrongfull words to say

Louis Luce  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JENNIFER PETERSON  |  First Impressions 
Rating:
4.0

It would really help if there were not pods always blocking the loading and unloading zone. The guys would get on us about where we parked but there was insufficient space to load with the need to use one lane for the forklift and so many pids in the way to we couldn't double up one car in front if if other in the 2 remaining parking spots. They were rude about too even though we had one person available to move the cars around if necessary. They need to move pods earlier or later or change the access hours if they need to work in that area and not want to have customers around.

Michelle Rollins  |  Overall Experience 
Rating:
5.0

Dry, clean, secure and convenient! Great monthly rate! Highly recommend!

Diane Magnificent  |  Overall Experience 
Rating:
5.0

Great customer service! Very friendly

JOSESINA GARCIA  |  First Impressions 
Rating:
5.0

I work a lot at night, need access to midnight

Hobie Harrison  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRITTNEY AXON  |  Overall Experience 
Rating:
5.0

The Staff took care of everything. They were very polite and friendly. I have recommended the place to some friends. Thank you

Roger Covault  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michelle Rollins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN DIETRICH-FRÓMETA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Craig  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Daniel  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

annette morrison  |  First Impressions 
Rating:
5.0

He was very nice did most everything by phone got auto pay all set up as well

Camille Sockwell  |  First Impressions 
Rating:
2.0

My overall rating is below average due to the fact that I have been charged the monthly fee when it was supposed to have been part of the promotional first month free offer. I spoke to the front desk at Uhaul and they said it might drop off but the charge is still there.

Kristina Galarza  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tracy Richmond  |  Overall Experience 
Rating:
5.0

Your Team was great to deal with….thanks for your help

Timothy Rinaldi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Manoogian  |  Overall Experience 
Rating:
5.0

Montreese was wonderful and also another worker that was helping her the day I was last there. I had a piano that had been in my family for over 55 year stored there. It had been in storage for almost a year and I had to make a hard choice to have a junk removal company to take it away. I tried to sell it and then give it away but no one wanted it. I have no place to put it and I am not sure when I will be able to buy my house. I was absolutely heart broken!!!!!!! Montreese told me to call off the junk company because she could find someone that needed her and she would go to a good home. Long story short...SHE DID!!!!!! I burst into tears and gave Montreese a big hug!!! I told her I played that piano since I was a little girl with my mom and aunt Korine!!!! Both have passed on. So sending the piano to a junk yard crushed me!! But thanks to Montreese...that was not the case. I got a call on my way home that day from Montreese's friend that got the piano...She thanked me for it and said "Now I can teach my little girl to play". Again I burst into tears!!!! I spoke with Montreese and she said that "they can't get that little girl off the piano!!" So thank you for this experience!!! I know my piano that is so precious to me has a great home for the rest of her years!!!!!

Maria Posey  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Seth Hall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

OLGA SALVA  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Derek Besemer  |  Overall Experience 
Rating:
1.0

On our move in date, we were coming from a disaster zone in Fort Myers. We chose the option to self checkin and reserved our unit but this option was not available when we arrived. It took the lady over an hour to get us checked in which made us 30 minutes late dropping off our moving truck to a location 10 minutes away. I had already put all of our info in including my credit card info but the lady could not find our information. THE INSULATION!!!! We just moved out yesterday and the amount of insulation and fiberglass all over our belongings was unbearable to the point that we actually have itchy rashes from it! We have to clean every single item that was in that unit, and on top of that had rodent damage to boxes and bags that had NO food in them. Uhual probably won’t refund us anything for this damage and they also didn’t prorate us for this month so we paid $140 for 5 days of the month to remove damaged and completely dirty belongings. Definitely would NOT recommend to anyone.

Emily Quinn  |  Overall Experience 
Rating:
2.0

one location a dolly in another. Then in the midst of EVERYTHING my wallet was stolen along with my id. Then I couldn't rent or drop off equipment (storage locker please keep in mind at time I had a RENTED UHAUL TRUCK FULL) without current id. JUST ridiculous

David Manoogian  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tanyell Willis  |  First Impressions 
Rating:
1.0

We had our storage unit for 3 months while we looked for a permanent home. After a month they decide to lock us out of our unit cause we used 2 locks that are NOT approved locks (They appove only a round lock which they sell) they NEVER said anything about needing a specific lock at time of rental..NO ONE SAID ANYTHING. During the short time there both our $3000 each plush mattresses and box springs along with multiple other items were completely ruined and destroyed by rodent droppings, urine and chewing. When we brought it to the attention of the staff they told us that they knew they had a real bad rodent problem but it had been taken care of by a professional company they acquired and there were other customers with the same damage as ours and we would also have no problem being reimbursed for our damaged property as well and told us to just call a number they gave us (probably just to get us out the door) and our damaged property would be taken care of and of course you guessed it their answer was NOPE it is our problem. NEVER AGAIN WILL I USE THIS STORAGE FACILITY..NEVER AGAIN...Beware

Timothy Small  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Pamela Fripp  |  First Impressions 
Rating:
5.0

Although this storage facility was a county over, I was so impressed by the cleanliness, and professionalism of ALL staff. The moving equipment available as a courtesy was unexpected and made the moving task so much easier. I wish this place was closer to my area. Thank you for not taking advantage of the many who were displaced by Hurricane Ian.

Diane Thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ruby Juarez  |  Overall Experience 
Rating:
5.0

Very nice friendly, professional, experienced people, will highly recommend U Haul to all my family & friends.

JIM DEVAULT  |  Overall Experience 
Rating:
5.0

Thank you for your service keep up the good work

Leroy Taylor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alesha Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chris keckler  |  First Impressions 
Rating:
5.0

I did see mouse dropping around our second floor storage unit which was a concern to me. I did see mouse trap boxes, which was good to see. Hope they work.

CHRISTOPHERDONOV CLARKE  |  First Impressions 
Rating:
4.0

Should have option for virtual checkout so customers don’t have to come to office. Also should cover prorated amounts if customers move out a bit earlier.

Eric Cieciuch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alesha Davis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Aminda Gonzales  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharnee Sessoms  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mary jo armiger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roberto Moreno  |  First Impressions 
Rating:
4.0

There is not enough loading and unloading space cause of the u boxes . Plus there is only 3 spots and when people who can't drive or just don't care can't park between the lines. Not enough carts to use to load and unload. Bill kept going up every couple of months.

Christopher Olin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Smith  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

debra goessens  |  First Impressions 
Rating:
2.0

Egregious mouse infestation destroyed most of my property, specifically my furniture and clothing

kellee Dehainaut  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LaZandra Lewis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Renee Landis  |  Overall Experience 
Rating:
2.0

For a few years all was good. I've informed the office of rat excrement in my unit three times. I was told it would be taken care of. If there is still evidence of rodent infestation in March, I'll be looking for a new provider.

Richard Potochnik  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Duane Launderville  |  First Impressions 
Rating:
5.0

The place was always available and clean all the time! All staff was very friendly and very professional. The manager is so awesome . Always there and very kind .. I will always recommend to everyone! Great job team ...ll see you again

todd hagin  |  Overall Experience 
Rating:
5.0

Excellent from start to finish. Storage was perfect Truck was great I like the climate control Elevators huge and truck was nice and clean

Donna Glidden  |  Online Move In 
Rating:
2.0

RAT infested building same time my storage almost doubled after my free month because I had rented U-Haul in NC and moved to FL. Alot of my items were damaged when they had their RAT PARTY. You can't put a price on them because they meant more because I saved to buy or I was given these items and didn't know about situation until I went over to get my Christmas stuff. Rented Oct 2022 moved Jan 31. Had to throw out to much. Your Staff, amazing, busy at times. Unhappy customer.

Sue Caputo  |  Overall Experience 
Rating:
2.0

I was horrified upon move out that my belongings were DESTROYED by rats (chewed up, peed and pooped on). From my mattresses, my clothes, my wooden headboard even cords to lamps and video game consoles. We were homeless and from the beginning the staff (Ms. Heather, Ms. Lauren & Nick) were always wonderful, I don't blame the staff for the rats ruining my things, im just really disappointed because this was an expensive controlled climate facility. I would NEVER had expected this type of damage.

DONNA WASHINGTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHEAL TRAINA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ezequiel Flores  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Craineshia Lashawn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHEAL TRAINA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew Ferguson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacy Jackson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JAMES FULWIDER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Tabora Hernandez  |  Overall Experience 
Rating:
5.0

Nice people very friendly

GENEVIEVE JOSIAH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheila Strock  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lori Russell  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

sabrina diaz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hazel Lakes  |  Overall Experience 
Rating:
1.0

Rats infest this facility. 80% of my items were damaged. I was told the rat situation was taken care of before I started renting there by several employees. Clearly it was Not!

Andrew Franklin  |  Overall Experience 
Rating:
2.0

The lady who checked us in took an hour to do so. I believe she was new, but we were there right at 7am (luckily since we couldn’t register via phone) and we needed to have our truck returned down the road at 9am. We are moving from a hurricane zone which has been extremely stressful and they did not make our experience very pleasant. I had made a reservation the night before and they couldn’t find it even though I had a confirmation number. The maintenance man was nice at first but was yelling at us from across the parking lot saying “you better hustle, that truck is due!!!!!!” Meanwhile we had been throwing our stuff out of the truck outside so we could return our truck in time. The lady who checked us in also gave us the wrong unit number which was a quick fix. Overall pretty stressful checkin process but we are happy to finally be moved in.

Emily Quinn  |  First Impressions 
Rating:
5.0

The online process is very easy and quick. Best on the market that I have experienced.

Mark Ringelmann  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Peggy Potter  |  Online Move In 
Rating:
1.0

This is the worst storage facility I have ever used. They are infested with rats and you are paying for climate control but all of my furniture was ruined with mold and mildew. I had to throw away all of my big furniture. They did not send out any notification to let people know they were having climate issues nor pest issues so we could take the steps to protect our valuables and are still letting people move in. Do not use them!!

Amanda Vega  |  Overall Experience 
Rating:
5.0

I really appreciated the drinking fountain and the free stuff area. Both great ideas. Air conditioning was great too. Thank you.

Nichole Balistreri  |  Overall Experience 
Rating:
1.0

Spent 1hr extra trying to lock my unit. The lock of the unit would not lock in order to place lock on.

Nitza Altidor  |  Online Move In 
Rating:
5.0

Also when we brought our fireplace storage cabinet home there was water damage done to it bumped up the wood. I need phone number to report damage since I had insurance on my storage unit. Also, the policy no. If any. Thank you Tanya Thomas 814-282-7895

Tanya Thomas  |  Overall Experience 
Rating:
3.0

NO COMMUNICATION BY PHONE IMPOSSIBLE TO REACH THE OFFICE.

Maria Alban   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeanne Valescot  |  Overall Experience 
Rating:
5.0

Only issue continue to monitor found rat droppings in my box spring of my bed!

DANA RAWLS  |  Overall Experience 
Rating:
3.0

front desk clerk was a bit rude. also, had to buy a circular lock meanwhile other storage units had regular master lock padlocks. disappointed :(

Eric Cieciuch  |  First Impressions 
Rating:
3.0

The only problem we had with the storage unit was there were 2 large poles in the middle of the unit which caused issues with storing our furniture.

Patience Warnick  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Branden Heaberlin  |  Overall Experience 
Rating:
5.0

I was well pleased with the personal attention I received at the site‼️ I was actually walked to my unit and was shown exactly the steps to follow, for after hours use. Facility was nice and clean and I was very pleased I could actually feel the air conditioning ‼️‼️👍

Renee Landis  |  Online Move In 
Rating:
2.0

Customer did not leave a comment.

Samantha Kheim  |  Overall Experience 
Rating:
5.0

The girl that helped me was very professional and friendly. Made everything go very smoothly.

Nichole Balistreri  |  First Impressions 
Rating:
5.0

Mauy did a great job

GREG SMITH  |  Overall Experience 
Rating:
1.0

Upon going to my unit I noticed there was dead flies and rodent smell throughout the second floor as well as no air conditioner. When I went to the office I was told they have been trying to get AC fixed for a while and has a rodent issue for months. I was not notified if this and when opening my unit all my stuff was ruined with mold and dead rodent smell. I am devastated I have to throw my and my kids belongings out due to the negligence of this facility.

Jennifer Rogers  |  Overall Experience 
Rating:
4.0

My only complaint is the office closes at 4. Made it hard to contact them

JEAN SANDERS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mahde Hasan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carmen girouard  |  First Impressions 
Rating:
3.0

Customer loading and unloading area to small and congested with

Larry Norton  |  Overall Experience 
Rating:
5.0

No problems popped up that’s all I ask for

mark fornataro  |  First Impressions 
Rating:
1.0

After i called the 800 number and was given a great price on a storage unit that should have been adequate, i went to the location only to find out that they did not in fact have a unit for me at said location or any other location in my area, i was told that the reservation was free and come to find out that it most definitely was not free. My bank account was charged for unit i can not even use and now i have to wait 3-5 business days to receive my refund for their mistake. Sure they can take your money on the spot for no service rendered but they want to make you wait to give you back the money they said they wouldn't take until i was actually moved in... Thanks a lot for nothing.

Roger Caldwell  |  Online Move In 
Rating:
5.0

The staff were so helpful when we arrived at the location. Prior to arrival we had reserved a unit but decided to get a bigger unit. I called and the call center assisted in the change. When we arrived to unload and register the staff couldn't have been more helpful and friendly

JEAN SANDERS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gail Walker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Derek alexander  |  Online Move In 
Rating:
3.0

The two administration women were unfriendly and demeaning to other staff members. This is second time at this facility I witnessed this behavior..

David Calcanis  |  Overall Experience 
Rating:
4.0

Parking is limited and there were a couple of close calls with cars and trucks backing in and out. Staff was very helpful and definitely knew their stuff.

Donna Boyd  |  First Impressions 
Rating:
1.0

A fairly new building. We had NO food in our storage unit. (#4001 Top Floor) We"ve never seen that much RAT POOP ever!! The infestation was sickening!! We wore mask for fear of disease!!! Talked with other customers and they said the same thing. Manager was short with us, and unconcerned. Said we were the only complaint. NOT TRUE. The other couple said she said the same thing to them. Only asked us if we had insurance for our damaged property. We're contacting the health department. I thought insurance was for flood, or natural disaster.....guess I should have read the fine details. Lost four chairs, antique family heirloom, and some items in boxes. The POOP that was swept out into the hallway was still there when we came back two days later, just to continue to get OUT!!! Only used storage this time in my life during the move to FL, and pray I never use it again!! OH, this card system in and out seems convenient, but alarm goes off way too often.....I wonder how much damage has been caused to our hearing. When you go to swipe "out" it's like the system has you already out and you're swiping in again......Like you "timed" out or something. Worthless!!!!

William Schnetzler  |  Overall Experience 
Rating:
1.0

Spent 2 hrs picking up trailer, over 1 hour returning trailer. I was told i would get a free months rental on a storage unit for renting the trailer, so i said ok. I was going to Rent a unit closer to home but i figured since the first month was free i would use that unit. When I arrived with a my trailer loaded i went into the office where i was told they probably didnt have a unit for me because they had reserved the only unit available to 5 people. I tried to explain that you can't RESERVE 1 unit to five people when the woman became rude. They finally gave me a unit they had reserved to somone for the 15 th. Then i was charged over $100.00 for a unit i was told was going to be free. When I questioned the lady she became even more rude and said, do you want it or not. I had no choice but to take the unit becau i had no place to unload their trailer which I had to return. What a circus. I will buy a trailer before I ever use u-haul again!!!!

Robert Lesher  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES FULWIDER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert gabr  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nicole carlson  |  Overall Experience 
Rating:
5.0

Stephen and Nicholas went above and beyond to help us with our truck and storage unit rental! Highly recommend this facility!!

Dalia bryant  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Victor del gado  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

John Argue  |  Online Move In 
Rating:
5.0

The staff always went above and beyond expectations! Made this transition period much easier!! Thank you all! Kim & Chief the Cockatoo

Kim Hess  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha Kheim  |  First Impressions 
Rating:
1.0

I spent SEVEN (7) months trying to get MY property that was basically being withheld to me! 7 months of dealing with a rude employee who thinks he is the GM whom NEVER relayed ANY of my messages to the actual GM! From them basically stealing my property, to threats of selling it TWICE, to finally having corporate doing the right thing by researching MY account and seeing that I in fact WAS RIGHT and rectifying the situation. U-Haul needs to stick with what they know, rental trucks!

Wendy Phillips  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHELLE QUIRION  |  First Impressions 
Rating:
5.0

The two female staff members that checked me were excellent! By far the best customer service I have EVER received from U-Haul!

Timothy Tarr  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

kasey wattsstroble  |  First Impressions 
Rating:
5.0

Super friendly, and we’ll staffed I didn’t have to wait for help at all.

Alex Andreson  |  First Impressions 
Rating:
5.0

The staff at the 14th street facility are awesome. Very knowledgeable and professional.. Easy to talk to and very polite

DONALD COMMANS  |  First Impressions 
Rating:
5.0

I always have love uhaul

Glenn Bacon  |  First Impressions 
Rating:
5.0

All the staff have been amazing. Little things like queuing to get tape and just getting given some add to The experience. Thank you.

Heath Rawles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mia Campanaro  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bob bittner  |  Overall Experience 
Rating:
5.0

The staff was over the top helpful!

Kim Hess  |  First Impressions 
Rating:
5.0

The staff was AMAZING always helpful and friendly.

Lynda Cribbs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Tabora Hernandez  |  First Impressions 
Rating:
5.0

They employees at this facility are very professional and helpful which you can't find today. I would definitely recommend this one to everyone and I'm glad I was able to reserve a storage unit just the right size I needed from them.

Terri McNevin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gail Walker  |  First Impressions 
Rating:
5.0

The facility is excellent but had to move to a larger unit at another location.

James Lippert  |  Overall Experience 
Rating:
5.0

Employees were very helpful. Renting the unit online made my life ten times easier. Overall a great experience.

Julia Minervini  |  Online Move In 
Rating:
4.0

Some mold formed underneath piping in 10x10 unit. Easily fixable. Online auto-pay system needs fixed, multiple times had auto pay activated but didn't go through from checking account and was forced to pay a late fee.

Christopher Ferri  |  Overall Experience 
Rating:
5.0

Excellent service. After returning a rental truck, I received a phone call from Nick, informing me that he had found my credit card under the seat. Thank you for going above and beyond. Much appreciated!

Janet Wirtanen  |  First Impressions 
Rating:
3.0

All my stuff was covered with spiders when I moved out.

Deanna Bautista Kyle  |  Overall Experience 
Rating:
5.0

Laurin was very helpfull and knowledgeable about the facility.

BABETTE HAYES  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

pisit thippanya  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara Hensler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles Armstrong  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Peter Wilcox  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

merick Morgan  |  Overall Experience 
Rating:
3.0

Staff member who checked me in accused me of possibly stealing furniture pads I said I didn’t receive at pickup location.

Francis Kass  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Charleen Gatzke  |  Overall Experience 
Rating:
5.0

How would one get on a wait list for a large 10x10 or 10x15 unit? Currently have 2 - 5x10 units and would like to combine into a single unit.

James Lippert  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Greg Beears  |  First Impressions 
Rating:
5.0

We moved to the area from Indiana, so we dropped off the rental truck & auto transport here. The employees were quick to acknowledge us & help us any way they could. We rented a storage unit here too. It was quick & easy to do, and the facility was very clean, inside & out. In my experience, this location was like a revolving door. Get trucks & trailers in, get them out. I was impressed with the staff for how busy they all were, that they took time to help anyone that drove onto the lot.

James Boudreau  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Angelique Gronemeyer  |  Overall Experience 
Rating:
3.0

10×8 unit has four posts in each corner which makes it hard to pack my stuff in it, also posts have insulation covering it which is now all over my stuff and me. Very disappointed, I should not be charged for that price for that unit, very disappointed.

Donald Mussfeldt  |  First Impressions 
Rating:
5.0

We arrived with a reservation for a storage unit that was not available. The staff did everything possible to accommodate our needs. While we are paying more, we appreciated the effort from the staff member to ensure he did everything possible.

NANCY SCHAEFFER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

idaliz rodriguez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Maria Posey  |  Overall Experience 
Rating:
5.0

Great place to store stuff short or long term. Only needed 1 week. Large elevator for 2nd/3rd floor and climate control was great. The halls are large enough to fit furniture through easily too. Space for 2, possibly even 3 uhaul trucks in the loading/unloading bay.

Sean OConnor  |  Overall Experience 
Rating:
5.0

All employees I interacted with went out of their way to help me with any issues I had.

louis vieni  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittney BRADLEY  |  First Impressions 
Rating:
5.0

Everyone was friendly, approachable and offered help right away.

James Boudreau  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charleen Gatzke  |  First Impressions 
Rating:
5.0

No issues to be reported. No problems

Eve stephens  |  Overall Experience 
Rating:
5.0

Every employee I spoke to was extremely helpful and went out of their way to help. EVERY employee from the Mgr who checked me in, to the person who checked me out, and the maintenance worker who helped me with the punch in code at the door

louis vieni  |  First Impressions 
Rating:
5.0

This is an awesome location.

Earl Burris  |  First Impressions 
Rating:
5.0

Great I love u haul

Linda Morales  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deborah Short  |  First Impressions 
Rating:
1.0

Need to have elevator working when people are bringing storage goods to upper floors also lights and stairwell did not work

edward gresham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GREG SMITH  |  First Impressions 
Rating:
4.0

Overall, a good experience. A constant source of aggravation, however, was maneuvering around the inventory of trucks and trailers in order to access the parking areas to load/unload my personal truck.

Harold Wright  |  Overall Experience 
Rating:
5.0

The staff at this location is amazing! I couldn’t have ask for a better crew to help with our moving process! Keep up the great work!

Laurin Phillips  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Franklin McIntosh  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Vanekea Frost   |  Overall Experience 
Rating:
5.0

Nicholas was exemplary and bent over backwards to help and accommodate me. As a Disabled Veteran, I'm extremely grateful! Todd

Todd Parker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan Perrotta  |  Overall Experience 
Rating:
4.0

Great facility. Well maintained. Awesome staff. The only negative was contact. Calling on the phone requires a 15-45 min wait for someone in another state. No way to call local facility. If walk in, have to wait in line for similar amounts of time. Not everything can be done on line.

Ralph Gravlee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Austin Ellison  |  Overall Experience 
Rating:
5.0

I was told access was 24/7, but it was really only until about 10pm. Triggered an alarm while we were leaving our unit around 10:30pm.

Dennis Peters  |  Overall Experience 
Rating:
5.0

N/a

Christopher Ferri  |  First Impressions 
Rating:
5.0

Will do business again with this location! Very helpful, courteous and and clean.

Roger Gambill  |  Overall Experience 
Rating:
1.0

This facility does not answer their phones or return phone calls made to UHaul customer service line.

Rachel Freese  |  Online Move In 
Rating:
1.0

I reserved a 5by 10, when I arrived they gave me a 5 by 5 and said it was a 5 by. I end up not renting a storage because it was to small. I think it is bad business to not have the correct storage available that was reserved.

Ronald Lane  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RYAN SCHROEDER  |  Overall Experience 
Rating:
5.0

The gentlemen that helped us were so friendly and helpful. They let us borrow some tools to take apart some equipment that otherwise would not fit in our unit, they brought us waters when we were finished with out 6.5 hour unload of our truck, They went out of their way to converse with us, joke with us, and just make us feel comfortable during that stressful unloading day.

Justin Fyffe  |  First Impressions 
Rating:
3.0

Specific faculty was packed full of rental trucks. I had a hard time back my 26’ truck in to off load. Facility also had nothing extra available to rent since the one I had was too small. It forced me to change facilities to a non- uhaul place because none near by had available bigger units.

DAN LAMBERT  |  Online Move In 
Rating:
5.0

Thanks you everything was great

Silvia Meneses  |  Overall Experience 
Rating:
5.0

Chris and Lauren were excellent.

Kelli Smith  |  Overall Experience 
Rating:
5.0

Above and top notch. Everyone starting from manager and all staff was very helpful and courteous, went above and beyond... Thanks to each of you all.. BLESSINGS 🙌🙌🙌

Rick Colon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hazel Lakes  |  First Impressions 
Rating:
5.0

Always a staff there to assist! Laura and her staff are amazing at the Bradenton storage location!

vacara smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Haddix  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRAVIS BAITY  |  First Impressions 
Rating:
5.0

Would rather have 24 hour access.

William Carrier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gil Siman  |  Overall Experience 
Rating:
1.0

After paying for the unit and driving from New Mexico to Florida 4 days just to get to the unit and not being able to get access. Call customer service and was told that my unit had being cancel without any type of notice or confirmation.

Leslie Varrieur-Alvarado  |  Online Move In 
Rating:
4.0

Card access wasn’t working, and seemed okay to staff to let alarm go off for thirty seconds every time we went into the unit.

William Schnetzler  |  First Impressions 
Rating:
3.0

Beastly hot on the 4th floor

Douglas Chapman  |  First Impressions 
Rating:
5.0

easy location to get to off the 75.

gerald mulack  |  First Impressions 
Rating:
5.0

Excellent customer service, awesome job

Cheryll Evans  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sylvana Gelinas  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bruce bacon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexa Olivas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rick Colon  |  First Impressions 
Rating:
5.0

TOP NOTCH SERVICE AND PROFESSIONALISM

Rick Colon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ralph Gravlee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yanira Cortes Rivera  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tess Rogalio  |  First Impressions 
Rating:
5.0

Will see you again next year

cheri lopez  |  Overall Experience 
Rating:
3.0

This facility at 14th St W has too many rental trucks, trailers and other things parked around making it difficult to get around in the lot. There are only 4 access slots,1 is handicap, to get to the storage building. And sometimes the rental trailers are blocking or partially blocking access to those slots. The storage building itself is clean and easy to get around in.

debra burks  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Austin Kuhn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eliane Johanson  |  Overall Experience 
Rating:
5.0

I really liked U-Haul Storage it was convenient well secured their customer support team is excellent and you know for storage facility that really knows how to work with the community I would recommend U-Haul Storage to just about anybody

William Baldwin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rick Colon  |  First Impressions 
Rating:
4.0

The one thing that impacted all customers there in sunday. Bot enough staff to effectively and process in timely manner. You need to do le your staff during peak work hours ti a complete. I had a moving company to move in my things. Delayed 1 hr due to lack of staffing, errors in unit being available, time to get access.and doymove. The gentleman who helped me was as helpful as he could be and very polite and the lack of staffing g was not his problem.too many behicles.coming in, inspections needed needed outside and they were only 2 at the front desk as well? Not good enough. Fantastic storage facility,setup and everything.it is above average on that.the staging issue is management issue. .

Elsie Perdue  |  First Impressions 
Rating:
5.0

Very happy with the location and the condition of the facility

Franklin McIntosh  |  First Impressions 
Rating:
1.0

Could rarely get to access my storage unit due to the hours they allow people inside. Closing out my account was apparently a two day and multiple phone call process and I have yet to receive my refund on money spent. The day I was closing out apparently only one person was able to take care of me despite there being multiple employees working the counter. Will not be recommending this site to anyone looking to utilize storage or rent from as they don’t seem much interested in the customer.

Joseph Campos  |  Overall Experience 
Rating:
5.0

Thank you so much for all you help.

Wilma Vega  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rosy pierre  |  First Impressions 
Rating:
5.0

First rate quick and easy at a very competitive price.

Brennock Hoyt  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

ASHLEY FONS  |  First Impressions 
Rating:
4.0

Did not tell me the correct information that I needed.

AMAD BRAYBOY  |  First Impressions 
Rating:
4.0

The only thing...maybe better management of the parking/return/loading/unloading areas. Super busy, and space is tight. Dedicated director of vehicle movement.

William Schnetzler  |  Overall Experience 
Rating:
2.0

I will be contacting the corporate office to let them know of our move in... my online reviews will reflect this as well

Michelle Jurich  |  First Impressions 
Rating:
1.0

My reservation was not available when I arrived. The units offered we not sufficient. I took my business else were.

MARCUS PEDUZZI  |  Overall Experience 
Rating:
5.0

Didnt know about the disarming of the unit and we set off the alarm other than that no issues

Christopher Olin  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Kelli Lopez  |  First Impressions 
Rating:
5.0

I had some trouble with my lock during move in and reached out to Kathy (Maid) with a question. She went out of her way to resolve my issue and was excellent - really appreciated Kathy!

Jim Spurgin  |  First Impressions 
Rating:
5.0

Carmon Wake assisted me with check-in during Tropical Storm Eta. She was very thorough and professional. As I unloaded my U-boxes during the course of the day, I observed her outside assisting customers in the heavy rain and doing everything she could to assist large truck navigate very small driving spaces. Great representative of this company.

Kelli Smith  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Harold Wright  |  First Impressions 
Rating:
5.0

The staffs were very friendly and helpful KODUS to all of them for their help.

Jerome Togba  |  Overall Experience 
Rating:
5.0

It takes forever to get through the line and hard to get through on phone. But staff helpful and placecwas clean

VICTOR RUDEK  |  Overall Experience 
Rating:
5.0

Carmen at 14th St U-Haul Bradenton was very helpful and professional.My only complaint is that the mileage rates are WAY TO HIGH.I doubt that I would ever rent from U-Haul again.To rent a 10 ft truck for about 6 hrs.cost me $140.00 not including gas .

Joseph Mancuso  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniella Bermudez  |  Overall Experience 
Rating:
5.0

Building was clean ,Staff was very helpful

Kenneth Tuman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barnett Joseph  |  Overall Experience 
Rating:
5.0

Exceptional customer service. Merideth, Carmen and John (Bravo) and also curly haired John were all excellent people that I wouldn't hesitate to hire for my own business.

Elizabeth Dubey  |  Overall Experience 
Rating:
4.0

Madison was our original contact, she was knowledgeable and friendly.

BILL CORDONNIER  |  First Impressions 
Rating:
5.0

Los trabajadores muy amables con un trato muy familiar. El lugar tiene las mejores condiciones. Altamente recomendable.

Jose Jimenez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Lippert  |  First Impressions 
Rating:
5.0

The staffs are very helpful and knowledgeable about their jobs thanks again will be back soon

Jerome Togba  |  First Impressions 
Rating:
5.0

Avery Roberts waited on me. She is a assest to your company. Explained every tiny detail. Great, great cuswtomer service. Made this experience a very pleasant one. Marilyn Vierling

marilyn vierling  |  First Impressions 
Rating:
1.0

The unit was extremely moist and all of our belongings had an excessive amount of mold on them. The reason we wanted inside climate controlled storage was to avoid damage like this our property. I will never use uhaul again and will never recommend uhaul to anyone i know and like.

Khyle Hosh  |  Overall Experience 
Rating:
5.0

Excelente servicio , súper profesional y muy amables , mil gracias

Daniella Bermudez  |  First Impressions 
Rating:
5.0

The first unit had a latch that didn't work (and had a tag that said so along with Do Not Rent). They quickly set me up with a different unit and everything was fine. The off-loading area was covered and convenient to the elevator, so I was able to unload my 16' truck within a couple of hours.

Chris Kogge  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Bertha Marie Canales Quinones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Megan Murphy  |  First Impressions 
Rating:
1.0

All thought the facility is listed as 24 hour access, the storage facility is only accessible during the business hours for the truck rentals. Both times I have gone to access stuff into storage, I have had to go to the rental office wait in line and ask that the storage be opened as the access codes for the doors do not work. The office staff is less than happy about having to walk over to the storage to open it, the last time taking more than 30 minutes to come and open it. The unit has a large rat trap sitting in it, not what I would expect a unit ready to rent should have.

Michael Mathews  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

merick Morgan  |  First Impressions 
Rating:
5.0

Everything is excellent, even more than I expected!!! Great job!!!

Zakhar Kozachuk  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph Mancuso  |  First Impressions 
Rating:
4.0

Fast and efficient. Unloaded my belongings in 30 mins. Nothing was broken. Very well done! I will recommend! Thank you Chris for all your help!

Christopher Carrillo  |  Overall Experience 
Rating:
3.0

We had 1 ubox that was not strapped to the trailer and was missing the ramp. We were blamed for them being missing. Another ubox had the cover on backwards so we had to improvise to get the door open.

Christine Hurst  |  Overall Experience 
Rating:
5.0

After an initial delay delivering my UHaul boxes the follow up service was excellent

Johannes m Kraakman  |  Overall Experience 
Rating:
3.0

I do not know the condition of the location, I did not go there. My boxes went to the incorrect location though! I would have had to pay additional mileage if the mover wouldn’t have been so helpful.

robin downning  |  Overall Experience 
No reviews have been submitted for this location.

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