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Tenika GCustomer Reviews for U-Haul Moving & Storage of Argyle
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very easy process
Harold FI thought Tony's customer engagement was non existent and he was quite rude to be honest. Although he thoroughly explained everything that needed to be known, he did so in such a curt, cold, and uncaring manner. Example> He asks, will 6 hours be enough time for you for this rental? I say. actually I only need it for 4 hours at the most. He says, So the answer is Yes, 6 hours will be enough. Trying to make small talk I say, I just need it to go pick up 25 two by fours from Home Depot and drop them off at my house, then I'll return the van. He says, I honestly don't care, I doesn't matter to me what you are using it for. Everyone always feels the need to give me their "life story" when it just doesn't matter to me. Not to be rude but I really don't care. It took more time for him to explain that he doesn't care to hear someones "life story" than it would have taken him to simply say "OK" or "Alright" in acknowledgement of what was said to him. In my opinion it takes a lot more exertion to act like he did than to simply be nice.
Jeremiah BI always elect this location because of its convenience and friendly, polite and courteous customer service. They are always trying their best to work with their customers to accommodate them and it shows and is greatly appreciated. Please put them in as 10 stars in a rating system where 5 stars are excellent!
Terry CMy whole experience was great! Thank you to the gentleman who signed me up and signed me out. Great attitude, helpful and courteous. Thank you!
CESAR CGreat customer service. Thank you!
Irkston J | Overall ExperienceIf I rent from the main uhaul hub in my town, they require local phone numbers from many local acquaintences, credit cards (specifically), a letter from your 3rd grade teacher & a copy of your birth certificate. But if all that is too much of a hassle, you can rent from another location where they don't issue fuel credit unless your equipment was rented with less than a quarter of a tank...which means uhaul is not only committing highway robbery with their rates, but also actual theft (when you return the equipment with more fuel than it left with. I don't know who came up with the "1/4 tank rule", but that idiot has now made sure that I rent from penske from now on. Go fuck yourself uhaul, because yall ain't fuckin me ever again. Oh, the truck cargo bay was a mess, exterior was old & peeling/scraped up on all sides, and its interior stunk of stale cigarette smoke upon its issuance to me. And if you do not approve of this feedback then perhaps you should consider 3 things: first, what is almost a dollar per mile going towards (because it ain't upgrades nor repairs per the condition of the equipment), the stinking cubby-hole of an office smelled almost as bad as the truck nevermind the hassles of the process of reserving, and what kind of feedback did you expect after committing bold faced theft? Have you not seen the price of gas which is currently $.50 per gallon higher than 2 weeks ago? Luckily I only gave uhaul a free quarter of a tank. Had I brought it back full and gave uhaul 5/8ths (which they think they can steal anyway?!?); uhaul corporate would be cutting me a check. Once again: have fun fuckin yourselves and the other morons of the world because uhaul ain't fuckin me ever again (and I'll be renting Penske equipment for my next 3 truck rental needs occurring before the end of next month, so enjoy your free quarter tank - I hope it helps uhaul as much as uhaul helped me.)
jeremy LI have used U-Haul for every move since 1990. You guys have always have been a great company and I’ve never used any other moving company. I just want to say thank you guys for your service.
Xiomara L | Overall ExperienceI have a unit at the Jacksonville, FL. and 295 location since 2004!! I started out with a 10x10 then graduated to a 10x20 and I have been a happy customer for 20 years!! I just got a new unit yesterday, now I have two storage units!! Thank you for being so awesome!! 🥰
PAULA B | First ImpressionsVery polite staff. Would highly recommend going here :)
Christopher F | First ImpressionsI have only just rented the space but everything seems to be just fine.
greg o | First ImpressionsThe U-Haul App (Not Functional)
russell wGreat job
steve HGreat customer service, very accommodating!!!
Daniel KAlways great customer service.
Brenda BVery good
Isaac NOutrageous prices $50 for a tiny 5*5 locker
ADAM P | Overall ExperienceN/A
JOE JVery kind and helpful in the process
Cesar O | First ImpressionsEnsure that all requested items are available. When I set up the rental reservation, I requested a hand cart. When I arrived at the location, they did not have a hand cart. My son and I had to improvise to move a recliner into my condo.
Patricia BN/A
Bobbie ZReanne was fantastic and super helpful
Hope H | First ImpressionsI really appreciate your service thank so much
Mattie CThanks
CASSANDRA M | Overall ExperienceVery Friendly Staff and Nice Customer Service!Thanks
darnell b | Overall ExperienceGreat location and staff!! Always friendly and ready to help.
Terry CGreat services! Don’t change a thing!
Nadia WEasy and professional. Thank you!!!
vanessa KI was over charged. Too bad
Fredrick OGreat customer service!!
louis vGood customer service, truck clean and operational sound.
JOE JThe customer service was awesome!
Delonce JI googled search to find this place and was glad i did. They were very pleasant and helpful!!
Tneshia A | First ImpressionsWonderful customer service. Thanks! I would appreciate uhual giving a flat rate, not gas and mileage. Difficult to budget for the total amount due until return.
Robbin FThe Staff was very professional and on point with a friendly atmosphere Thanks!
darnell b | First ImpressionsOutstanding
MICHAEL EAlways friendly and ready to assist. Great location!!
Terry CNothing it was great.
Sheryle DTony is/was a sarcastic, rude and jerk representative of the company. I have had two dealings with him, and neither one have been pleasant. He apparently does not like his job and needs to find another one.
Chris HProfessional staff. Quick service.
JESUS MI reserved a truck and dolly in advance but did not receive the dolly upon pick up. I anticipated having that piece of equipment to help me move my furniture by myself and due to it not being available it severely impacted my ability to be efficient.
Shanta JThe staff exceeded expectations. Above and beyond
Jeffrey B | Overall ExperienceNo improvement needed. Everything was excellent. Thank you for the like new van.
Raheemah NWe used a 10 ft Truck to go 6 miles round trip and got charged for 2 gallons of gas based on the Estimated Mileage and not the real mileage..CHARGED approximately $13 MORE THAN IT SHOULD HAVE BEEN!
Richard CWhy do you rent trucks to customers with 1/8th tank of gasoline. U-Haul charges customers for gas used and not replaced but apparently U-GHaul's policy is to never put gas in a truck to a certain level. I had to go to another location to get the requested appliance dolly and blankets. The location I used was out and not interested in finding if other locations had them.
LESLIE DAll was good
William PSome of the nicest employees work at this uhaul location. My husband and I received wonderful service. Would highly recommend this specific location to others in the future.
Sidney Tthank service wonderful as always
jettie cVery helpful during return of vehicle.
Bobby WAll services are great.
saida sGreat moving crew
Aliyah KAwesome assist in getting all I wanted and more. Would highly recommend this location to any other. They are a husband and wife team who make sure you are treated and well taken care of. Very helpful for getting me in and out with no problem whatsoever. Very professional and courteous!!! Thank You Reanne Mette
Brad SThank you!
LAURIE LMy small boat was left for 6 months with out checking it and when I returned it was exactly how I left it. Communication via email was prompt and accurate. Thanks to the General Manager Reanne for maintaining a secure and efficient operation
Benjamin F | Overall ExperienceWhat app to use?
Bobby WTruck was dirty inside and had an odor to it. I feel that it should at least be cleaned out after use, especially with COVID still going around. Wasn’t pleased at all.
Bonnie KThank you
Danny WI would recommend storage for short term. The facility was not kept clean. The last 3 visits, at least a week apart, I made the same trash was in the hallway. The 1st day I needed to get in the storage, I couldn't. I thought that was the purpose of the access card which I had but the rep didn't tell me there was an additional charge for extra hours. Also the late fees. Most late fees occur after 30 days. Uhaul charges them EVERY 15 days. People are already struggling and you nickel and dime them with fees.
AMYE M | Overall ExperienceIf you dont have the number of dollies someone reserves, please have someone call the customer.
Jacqueline MWalk ways in the the storage areas are EXTREMELY dirty. Trash left all over. Storage units are extremely dark and not lit whatsoever.
Ruth B | Overall ExperienceStay polite, professional, and courteous. Employee was all that and more. Appreciate this attitude and funny talk he gave to me and my husband. God bless him and your business,
Selena TSide view mirrors bottom mirror is difficult to judge
Randall TThe truck I rented was dirty o had to disinfect bc I was afraid I was going to catch sonething. It had no ramp which delayed us loading tge dressers and boxes. The the roller carts were filthy. Absolutely unacceptable. I have never experienced this kind if fifth at any uhaul. It's like dam I'm putting my personal items ms on this cart to the 2nd floor. Disgusting
SONYA HGreat customer service
Segura JWonderful experience.
Jason A | Overall ExperienceNothing. Service was great
Lenore HThe lady that was working there was very nice and very helpful. I will be going back to that Uhaul because the service there was great. Thank you.
Addison JThe manager and employees where very nice and helpful. If I ever need a storage unit anywhere around theat area I will definitely be going back there.
Larry D | Overall ExperienceFront desk was pleasant and helpful
Lila M | First ImpressionsVery nice people and very spacious
Tari'K A | Overall ExperienceClean and secure location. Outstanding staff and willing to help.
Amy I | Overall ExperienceWe were told that the first month would be free prior to the move in the reservationist told us that it would be free for the 1st month. However we ended up paying over $200 to get the unit.
Chinarda B | First ImpressionsTony was fantastic! Very helpful.
Patrick O | First ImpressionsThe staff is supper courteous and friendly. I have the storage for a while, the only thing I don't like is the fact is supposed to be climate controlled and I have noticed the ac hasn't been working very well lately and some of my stuff got messed up. I haven't checked all my boxes but I imagine some other things must be destroyed due to the heat.
Carmen K | First ImpressionsMy storage was so full of insect/ spiders was everywhere. I should have just use my Aunts shed if I wold have known this. From now own I will never use the storage outside...only climate control. Public storage should at least spray to insect down ...smdh
Channel K | Overall ExperienceVery clean storage facilities. Staff was always kind. Military discount for those in the service. Recommended to my mom who now has a storage there even though I left mine. Thank you!
erika s | Overall ExperienceVery informative and friendly !
Jeffrey s | First ImpressionsIt’s was very well put together
samantha w | Overall ExperienceThe staff were always friendly. Billed correctly and efficiently each month.
Elaine R | Overall ExperienceTre at Uhaul @ Argyle was very helpful and professional! Breath of fresh air to have customer service redefined! Tony was polite and friendly as well. Thanks, Derek
Derek G | Online Move InAppreciated the email notifying me when my payment was due.
Geri T | Overall ExperienceGreat customer service. Easily quite helpful.
Christina H | First ImpressionsThanks
Anthony P | First ImpressionsThe owners are wonderful. They are always so kind and helpful when I come into rent vehicles.
Edwinna H | Online Move InHave used this facility frequently and for long periods. Up to 4 unite at a time on some occasions. The cleanest and hospitable it has ever been. The restroom was clean and well supplied! Awesome!
NANCY A | Overall ExperienceNo issues.. had the storage only a week
Shampree S | Overall ExperienceThere were a few times I went to my storage unit and there seemed to be homeless people living in or hanging out by a unit. I didn’t feel comfortable going to my unit on the 3rd floor alone so I always brought another person with me. The last time I went to empty out my unit there did not seem to be anyone there. Security of belongings were great though. Did not experience issues there.
Hannah L | Overall ExperienceVery good experience … courteous and helpful management.
TRUDIE M | Overall ExperienceThank you.
carmella h | Overall ExperienceBoth staff members were helpful and excellent.
Michael M | Overall ExperienceI fell behind on payments regularly and I get that’s on me, not the facility, but every single time I did, I’d come in two weeks later and there was still a lock on my unit. The most recent incident being when I paid halfway through the month, came in the day before my due date, and there was still a lock on my unit. So I couldn’t get moved out if I had wanted to (which I did because of this issue here exactly). The guy who helped me was nonchalant about it like I was bothering him to get the lock off my unit and it took two weeks for the manager to respond to my issues. She ended up giving me the month free starting the day she reached out to me, but she has been hard to reach the entire time I’ve been here with this U-Haul. The last time this had happened, not a single person was in the office for over 30 minutes and the manager wasn’t answering calls to the number on her card in the office. You would think they’d have a checklist every day to insure all units that had been paid were accessible to their renters. Overall I would absolutely not recommend if you want guaranteed access to your belongings while you’re caught up on payments.
Allison F | Overall ExperienceOnly putting average as there were never dollys at the elevator to move items, tons upon tons of trash near the elevator each time I’d come. Very unpleasant seeing that every other day.
Curtis E | Overall ExperienceEasy, fast and Good Price!
Jonathan E | Overall ExperienceRayenne was super nice .She was both informative and helped us with an issue we were having ..She did a perfect job. Because of her i would come back or continue to use Uhaul again
Scott P | First ImpressionsThe unit was not what I asked for but they didn’t tell me That the last unit I wanted would be sold if I didn’t take it right away called back a few minutes later still didn’t know it was sold till I went to move my stuff
debroah a | Overall ExperienceThank you!
Carla B | Overall ExperienceHigh disappointed and very upset!!! Paid over $8,000 in 17 months and when I went and got my stuff out of storage we had mold all over our furniture,my wife’s shoes that was in boxes and some clothes and other things.. Paid for a climate controlled room so I would have these issues and still did… So needless to say I spent the extra money for no reason…. Very very disappointing
Richard V | Overall ExperienceOverall experience is good.
TERESITA R | Overall ExperienceMilitary discount and obvious military friendly atmosphere.
Bill C | First ImpressionsMy experience was great and she was very helpful.
Amy I | First ImpressionsThe small units w No a/c are not worth it. Price is too high.I was paying $104. So I guess overall, the price is too high for all units
Billy W | Overall ExperienceFor being climate controlled, a little to hot. Not really clean, and furniture left out to long.
Harold H | Overall ExperienceThe owners are incredible people, I’ve been a prior customer and I returned. There is no better indication of excellence than a return customer
Ron W | First ImpressionsCustomer service representative wasn’t very friendly.. after renting the storage unit I was told there was a lock inside the unit, well needless to say there wasn’t one so I had to drive around another 10 minutes just to find a lock for the unit I am still very mad because it was a very bad storm and it delayed my timing of getting the truck back where I needed to take it.. so it was a bad experience overall..
ANGELINE S | First ImpressionsVery consistent service. Keep up great work!
YVETTE B | Overall ExperienceEverything was wonderful with one exception, i found people living in the storage area
William C | Overall ExperienceThey need cameras inside the buildings I didn’t feel safe going by myself to the back of the complex to get to my locker.
JANET E | Overall ExperienceGreat service
GABRIEL R | First ImpressionsUhaul had me scheduled for two (2) different pick up cities in Mississippi. It took me hours to get that straight. Then when I got back to Florida where I reserved a storage unit on January 30th, it was NOT available and the clerk couldn’t find it on his computer even though I had a copy on my phone that UHAUL sent to me to verify it. I had to go to another Uhaul storage unit to unload. And I couldn’t drop off the truck at the location where I have storage. Everything from the beginning was screwed up and caused me time and piney when the movers came to unload the truck. Uhaul is horrible. And I will post it on FB for everyone to know how terrible and unorganized Uhaul is. I will NEVER use Uhaul again.
Diane M | First ImpressionsThe staff are very nice and helpful
Olaoluwa O | Overall ExperienceThanks for being there when I needed U-Haul the most. The staff is very friendly. This location is always clean. I greatly appreciate everything that you have done for me and my family 💕 be blessed.
Tawanda M | Overall ExperienceThe management team is excellent and I would highly recommend their services. Units are spotless and easy access with carts to use for hauling our belongings to the unit.
Elaine R | First ImpressionsThe owners were both in the office, I came in after a very stressful situation and they were very understanding, really helpful and tried to accommodate me as much as they could. I appreciated the love shown ❤️ I left feeling better and with a rental.
Bridgette S | Overall ExperienceJust awesome STAFF. Is always willing to go above and beyond.
JOSEPHINE C | First ImpressionsVery good!
kenneth C | First ImpressionsThe majority of the staff are very friendly. But there are a some personal that are not very professional. But for the most part everyone is professional, knowledgeable and friendly staff.
FRANK M | First ImpressionsMs. Mette was very helpful and professional. I really enjoyed working with her. She is an excellent representative for your company. Good job Ms. Mette
BERNARD F | First ImpressionsExcellent service secure location and kind staff.
Raynard S | Overall ExperienceA lot of junk out side the elevator,but everything else it was ok
Amaury A | Overall ExperienceMy lock that I was told that would be in the unit was not there.
Venita M | First ImpressionsVery helpful and convenient in a time of need!
Rajni F | Online Move InI am satisfied with the accomodation of my things. My things were secured and thank you for the nice assistance.
jesusa p | Overall ExperienceThe ladies in the office were great!!!
brian g | Overall ExperienceThe door ways are 47 inches wide and you cannot get a standard 48” pallet through them easily at all. Also there are pipes and locks that come into that area too when you’re trying to move pallets so its even worse. So it might be fine for residential items but pallets are pretty much a No go. Office always very helpful and friendly.
Robert H | Overall ExperienceI recently took over my deceased husband unit in September 6, 2021 and I was told the unit was already in default only because he passed away on Aug 24th. My unit was empty with the exception of a chest drawer, all other personal and valuable items was removed. I ask the owner where was my husband belongings and he wasn’t able to explain what happen to missing items from the date August 10th of last payment received up until Sept 6th when I took over unit contract. I know they have cameras to verify who/when other belonging disappeared. I filed a police report because this action is unacceptable. It appears my items was stolen at this storage without any explanation or backup cameras to identify I'm TOTALLY DISAPPOINTED and will never use or recommend this UHaul Storage location to ANYONE!
Atawan T | Overall ExperienceI hope the remember the people who were the on the help me,! They were terrible!
Lisa C | Overall ExperienceN/A
Michael T | Overall ExperienceSkip and his lovely wife are beautiful people. Skip made my rental very pleasant prompt & most of all wonderful. God bless them both.
angela c | First ImpressionsJust wish the swipe was close to the gate.
Brenda W | First ImpressionsA few times the area by the elevator had a lot of stuff stacked there. Looked bad but was cleared out the next visit.
Nathan F | Overall ExperienceDo too the ac was not working at one point some of my food product was ruin.
VALENIE H | Overall ExperienceStaff went above and beyond to get me in the appropriate sized unit after my original choice was too small and too hard to get into for my couch. Very grateful for their help street closing hours.
Marcella M | Online Move InThanks for everything. But most of all thanks for saving me 200/month in storage costs. Now that my rental is closed :)
tim h | Overall ExperienceJust keep getting better
FREDRICKA W | First ImpressionsVery please with the services and unit. Thank you
Gwendolyn C | Overall ExperienceComputer system was not working properly but the staff got me through it.
Mark M | First ImpressionsStaff was rude and walked out in middle of myself checking in.
Kathy A | First ImpressionsHallway to the elevator needs to be cleaned up more frequently.
DAVID G | Overall ExperienceStaff was always kind and professional
JAMES A | Overall ExperienceEasy pick process. Truck was clean and ready to go.
Frank G | Overall ExperienceVery Helpful!
Priscilla E | First ImpressionsOverall I think the pricing is high for units that require temperature regulation. Otherwise ok. I was only there for a month
Terry G | Overall ExperienceI wasn’t informed that after sotton hour the storage will close
Miguel S | Overall ExperienceThank you
Etoyia N | Overall ExperienceYou need a restroom in the back for easier access, key card and key fob activated. It would have been nice to get a discount on multiple unit rentals. My move out date was 5/31/2021 not 6/5/2021.
Beverly Y | Overall ExperienceHe sido cliente por aproximadamente 1 año y no me arrepiento, al menos en esta hubicacion.
Jose A | First ImpressionsI’m not sure if when I originally made the reservation that I spoke with a representative from this location specifically so I don’t want to speak negatively about them, but overall I was disappointed with the storage facility experience. When I called to make the reservation months in advance, I spoke with some uHaul representative and explained to them what I have for furniture and they guaranteed the unit they were setting me up with would fit all of my stuff, well yesterday when I went to move in, we checked in and then drove back to the unit just to find there was NO WAY my stuff was fitting in there. I’m not even convinced that the unit was actually the dimensions we were given. Again, pretty disappointing and then they had no extra available units so I had to come up with a completely different plan and ended up not even using uHaul storage at all.
Ashley K | First ImpressionsGreat customer service!
Trinette M | First ImpressionsWasn’t noted that no elevator was in the building we rented a storage from and we have a storage in the second floor all ok though storage is great
Obed C | Online Move InFriendly staff, very clean storage and helpful at all times
Emmanuel B | Overall ExperienceI really love the people there they where very very nice and friendly when ever I need a storage again it will be there I tell everyone how they are and I will recommend them
demetta j | Overall ExperienceThanx Trey and Skip.
Mark R | Overall ExperienceIm rating it as average only because i reserved 2 climate controlled units and when we checked in they told us they over booked those so I had to have 1 that is not climate controlled. This caused unload8ng our uhaul from out of state to take much l9nger because we had to decide what would be ok in not climate controlled, etc.
Jacqueline B | First ImpressionsVery professional and very warm and inviting place. The staff are very helpfull great costomer service. I would recommend to everyone.
Eugene J | Overall ExperienceGood facility. We had no problems and the crew was very helpful whenever I needed them.
Kenneth W | Overall ExperienceYou provided me with a safe and easy to get to storage until we could find a home. Thank you!
Malika F | Overall ExperienceCustomer service was awesome, helpful and friendly.
Betsy T | First Impressionsgreat service
Eric M | Overall ExperienceThe friendly staff made my job easy by moving with the uhaul and storage area got a awesome deal and the customer services was awesome!!!! They get you in and out.
Khleba J | First ImpressionsI loved this ❤place they made my move so easy and smooth.
Victoria P | Overall ExperienceI will be back to rent a unit again
Anthony C | Overall ExperienceReanne and Joe were both pleasant and helpful. I would recommend others to use their facility.
George M | First ImpressionsThe reservation made on the phone was not available and had to settle for a different unit.
Jessie T | First ImpressionsThe staff are very friendly, great customer service and I appreciate seeing the same staff who recognized me from previously renting a unit a few years ago.
Carol B | First ImpressionsBest service and helpful. First time for our family.
Angel M | Overall ExperienceAC could be a little cooler in units. Was very warm inside. Great staff very friendly and accommodating. Thank you for allowing us to unload the truck without being charged. Thanks Nathan
Nathan F | First ImpressionsKeep up the good work!
ELSIE F | Overall ExperienceHad to go back a week after I moved out of storage area to get them to take it out of computer. It was taken out the day I moved so I was getting bills and notices that I was late and I had went in the day I emptied it out and cleaned it out and told the lady in the office that it was empty the clothes at the account and Undoubtably she didn’t.
JAMES S | Overall Experiencetop notch really good. Very nice and helpful and very clean
dalton m | First ImpressionsThe team who runs this location really care about their customers
Karen A | Overall ExperienceTony is a great manager at this site...very helpful
JOHN F | First ImpressionsThis location always has great operators. Very helpful and friendly. This location is always very clean
CAROL S | Overall ExperienceI was over charge due to bring the truck back early. The contract didn't state what would happen if brought back early.You all need to let the customers know the pro's and Con's when bring a truck back.The customer should not have to find out the charges thru email. I also call 4 times and was hanged up on three time .
VALENIE H | First ImpressionsDue to being a busy place from time to time, you might need to go to the back building to find a flat cart to use.
Andrew B | Overall ExperienceI just wish that the access hours were 24 hours.
Tonya M | Overall ExperienceGood experience. Personal were very personable and accommodating. Thanks.
joseph c | Overall ExperienceWe had a very nice and friendly manager get us information, a quick tour of the unit, and got us started with our much needed storage unit. Excellent customer service!
Andrew B | First ImpressionsThe only part that really upset me is that one of the representatives called my husband “a f*cking idiot while trying to park the penske truck. I get it, people aren’t always a great driver. But to say that while he’s trying to park a 26 foot truck in such a small gated facility. I mean, it’s completely disrespectful. Of course, the rep apologized when i realized i was in the office when he said it. But still... you’re trying to run a business and literally call someone out who is paying you on their parking skills. It’s a little outrageous. It’s like me calling someone an a-hole in front of their wife for not putting the shopping cart in its proper place on the parking lot once you’re done using it. You just don’t do it. I’d still suggest going to uhaul, just not the one i was renting out of.
Dianna L | Overall ExperienceThe managers were rude they talked down on people. They were in their pajamas twice when we went up there
Alejandro C | Overall ExperienceStaff was very helpful and professional
Darlene O | First ImpressionsExcellent service!
mary t | First ImpressionsI greatly appreciated the staff on premises, Renna and husband and Tony who contacted me when I was past due on my account.
Regina W | Overall ExperienceEveryone is wonderful
Stacie B | First ImpressionsGreat people and fast service and facility very clean.
William B | First ImpressionsGreat unit - most did not have a 10X30 available, but Argyle did. :) The automated gate and card access system was much easier than using a PIN. Thanks for helping make our move easier.
Elizabeth S | Overall ExperienceI used a storage unit from U-Hl Moving & Storage of Argyle for about 6 or 7 months and also rented a truck for my final move. Everything about the process was easy and the staff were excellent.
Karen B | Overall Experiencegreat location, fast service and . clean and modern facility. Appreciate the quick checkin and competitive pricing....
Elizabeth S | First ImpressionsThe management team was awesome! She took the time to show me where my unit was located personally. Thank you for all your help!!
Sharon S | First ImpressionsN/A
Viveca B | Overall ExperienceVery good customer service
Jamie M | Overall ExperienceThanks for your services, I plan on coming back in the near future.
Yolonda G | Overall ExperienceGreat facility with great owners. Very nice people that will do their best to help you out.
Caelan D | Overall ExperienceVery friendly and knowledgeable
steven t | First ImpressionsConvenient, clean and people were always ready to help.
Pamela W | Overall ExperienceEverything was perfect and won't hesitate to get another locker again. Staff is the best in town!
John W | Overall ExperienceThe staff was very friendly and caring.
Casandra B | Overall ExperienceThe back of the facility was always stuffed with junk where the elevator entry is located. When visited there was always 1 or two roaches . I feel I should have been given a prorated refund back.
MARJORIE C | Overall ExperienceThe office staff was terrific. Very helpful and professional while still being friendly.
PATRICK G | Overall ExperienceThank you!! Staff was super helpful and kind! If I ever need a unit again that’s the location I will be going too!!
katherine S | Overall ExperienceNever had any issues with billing or anything like that. They even helped me when I couldn’t find my key and it was time to return unit. The lady was nice enough to stop autopay !
Camila H | Overall ExperienceWe will be recommending this storage location when asked by others. I am in customer service and the customer service experienced by this location over the past 5 years was nothing short of 5 star!
THOMAS F | Overall ExperienceExcellent, friendly, helpful staff. Clean, extremely well managed facility. Easy, convenient access and location.
Wally M | Overall ExperienceThe staff was very helpful and friendly
Patrica D | Overall ExperienceGreat service
FELICA W | Overall ExperienceVery helpfully very friendly and very professional.
JOSE R | Overall ExperienceThe dollies were very helpful and the staff very Professional.
Raymond W | First ImpressionsVery clean facility, nice and polite staff, helpful, quick
Jennifer W | First ImpressionsVery nice staff.
Constance K | Overall ExperienceAwesome. I had my storage for almost 5 years.
MARY R | Overall ExperienceI purchased a storage unit and when I arrived to the unit, there was a company lock on it and I was not able to move my things in it until the following day. This was a total disappointment.
tracy j | First ImpressionsVery friendly keep up the good work.
Shirley R | First ImpressionsGood
Fannie J | Overall ExperienceThank God for Melonie. The storage wasn’t big enough for 2 rooms of furniture when I made the reservation. I to get another storage unit but Melonie fixed the problem. Kudos to Melonie. 😊
Nancy L | First ImpressionsThe representative that assisted me was helpful and efficient
Korina D | First ImpressionsOur salesperson was WONDERFUL and KIND!!
matrice S | First ImpressionsVery clean and maintained facility...
Kristin L | Overall ExperienceMy car was in storage I had to take it out due to my car having had parts stolen from it while stored at your facility
Erica Q | Overall ExperienceVery clean and the service was great
sharolene n | Overall ExperienceTheir Customer Service is excellent. I had reason to speak to the Manager when I no longer needed my unit. My call was returned promptly and she was most helpful answering my questions.
LINDA P | Overall ExperienceTyler, Felix and Breon were all very courteous, friendly and helpful. They all worked hard to stay within the contract time limit. They were also careful to handle all items carefully. Well done!
Robert G | First ImpressionsGood Job
Alberta C | Overall ExperienceThank you
daniella l | Overall ExperienceTo was a very nice place.
LEE C | Overall ExperienceGreat place, very helpful when we had a billing error.
Jerry B | Overall ExperienceI was there for 7 years .unit was overpriced that is the reason I moved out.late fees were crazy.it was a complete rip off. The mangers that are there now are the sweetest and nicest people .
ROBERT C | Overall ExperienceRahman was very personable and understanding....love the convenience of having a storage...
maria s | First Impressionsenjoyed conversation and time used wisely
YOLUNDA O | First ImpressionsThe agents were very friendly and helpful.I would recommend this location to my friends.
Dorris S | First ImpressionsAwesome service and convenient. Thank you.
justin p | Overall ExperienceHad a great experience in uhaul nice secure and friendly place to store your stuff worry free, I would definitely recommend family and friends thank you .
ana c | Overall ExperienceAll Staff always helpful and friendly. Very efficient environment!
Larry K | Overall Experiencevery professional staff
Gwendolyn B | Overall Experiencewe use many (uHaul) locations & this is one the finest. Excellent staff.
Rian F | Overall ExperienceVery nice facillity. Eventhough the temperatures was to high,it should be no more than 80F
Miguel S | Overall ExperienceEverything was fine besides the fact that the hold and being charged again then having to wait days for the hold to be released
destinee c | Overall ExperienceThe Service here provided me with safe and clean facilities The prices were reasonable. Service desk was always friendly & helpful. For entire year I was with them I never had any issues. Love my stay
Teresa J | Overall ExperienceFriendly staff and well knowable, very helpful.
Brena S | Overall ExperienceI have and would use this facility again.
stefanie B | Overall ExperienceGreat service
Destini A | Overall ExperienceGreat services
Kaleena J | Overall ExperienceReanne was great will definitely use again.
cheryl k | Overall ExperienceIt was grewt for one-stop shopping. We were able to rent a truck for move in and move out.
GREGORY P | Overall ExperienceMore than once the customer service center acted like they were doing me a service. The communication with different employees was poor, with no follow up when I requested to speak with a manager.
JASON V | Overall ExperienceGreat service thanks!
Jeff J | Overall ExperienceWhat a great experience thank you
Thomas F | Overall ExperienceExcellent service. Everything was explained in detail.
Sirlemny M | Overall ExperienceExcellent except a cat accesses the property under the fence. Also, the rodent traps are obstructive to space in the unit and dump green powder in the unit if bumped - there must be a better way.
Kevin C | Overall ExperienceI chose to spend my money with a different company. This was the worst experience I’ve had with U-Haul by far!
Bri Y | ReservationMelanie was the best of all. She was the friendliest of all the staff and went out of her way to make my visit as good as possible.
keith k | Overall ExperienceThe staff is better than any other storage facility I’ve ever dealt with. Great job!
BRADLEY V | Overall ExperienceFast, easy, and friendly. Thanks
Kurt G | Overall ExperienceI hate that the telephone # is an answering service not even in the same state. I needed to talk to someone at the storage facility and not an operator. I called for a week straight only to be on hold
Angela N | Overall Experience.
ashlee z | Overall ExperienceI used this uhaul storage center for 12 months and received excellent service. I would use again in the future
Precious D | Overall ExperienceI used this facility for 2 years. Considering I had very heavy furniture that was on the second floor with NO ELEVATOR I was hesitant to move. My price went up almost every 6 months.
COURTNEY L | Overall ExperienceCleanest and safest storage facility I’ve ever had the pleasure of utilizing! Staff and owners are AWESOME at what they do. 11/10 will recommend and would patronize again!
Emily B | Overall Experience