Customer Reviews for U-Haul Moving & Storage of Apache Station

4,598 reviews

2340 E Apache Blvd   Tempe, AZ 85281
(Just east of the Loop 101 on Apache Blvd - north side of the street)

(480) 968-0493

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(480) 968-0493

2340 E Apache Blvd
Tempe, AZ 85281
(Just east of the Loop 101 on Apache Blvd - north side of the street)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Nothing. Received a call early to make sure I wanted the dolly hooked up, that was nice. Great service and good equipment

Matt Bonaime 
Rating:
5.0

Customer did not leave a comment.

Anissa Pimento 
Rating:
5.0

The woman that helped me was very nice and helpful. I’m sorry that I didn’t get her name. We had a chuckle or 2 over phone numbers.

ARLENE JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Garrett Sloan 
Rating:
1.0

Customer did not leave a comment.

Murphy Jacobs 
Rating:
5.0

Your customer service representative I believe his name was Adrian was so helpful and kind. He went out of his way to provide great customer.. not just to me but to each customer ( I observed 3 other interactions).

Erica Jakupi 
Rating:
5.0

Keep up the good work! Very impressed through and through!

Chris Bonham 
Rating:
5.0

Customer did not leave a comment.

debbie greyshock 
Rating:
3.0

Return line was much too long. Had to leave the truck and then call customer service later that day for a receipt.

Robert Bacon 
Rating:
5.0

Customer did not leave a comment.

Michael odren 
Rating:
5.0

Great truck.

James Donahew 
Rating:
5.0

Thanks again.

richard woodruff 
Rating:
5.0

Customer did not leave a comment.

Melody Wade 
Rating:
3.0

This is a busy branch & the guys working there are always courteous & efficient.

Chris Melberg 
Rating:
5.0

Mr Andrew Lizarraga was excellent to work with. definitely an asset to the company..

roberto saenz 
Rating:
5.0

things where good

scott cooper 
Rating:
5.0

Customer did not leave a comment.

Hector garcia 
Rating:
3.0

Customer did not leave a comment.

Andrea Bruggeman 
Rating:
5.0

The staff member that helped with checkout was incredibly friendly and very helpful!

paige magelky 
Rating:
5.0

Customer did not leave a comment.

David Hopkins 
Rating:
5.0

Both employees working were friendly and helpful. When I shared the photos of the minor scratches on the passenger panel along with the nick on the front passenger bumper, they quickly verified and assured me that was the condition upon receiving. The store is immaculate. The lot, well maintained.

MARIA WALTON 
Rating:
5.0

Mention the uhaul app requirements at pickup. Was tough with weak signal

JONATHAN BELMONT 
Rating:
4.0

Customer did not leave a comment.

Airlangga Wattimena 
Rating:
4.0

Customer did not leave a comment.

John Neisen 
Rating:
5.0

Customer did not leave a comment.

Yensi Aravi 
Rating:
5.0

Tha manager (Matt) was well informed, through and succinct.

richard gage 
Rating:
5.0

Customer did not leave a comment.

Ketzia Merritt 
Rating:
5.0

Customer did not leave a comment.

leocadio perez 
Rating:
5.0

Everything is p

Frankie Jackson 
Rating:
5.0

Excellent customer service, in a world where it is a rare thing - both in picking up the trailer and dropping it off

Roger Dilts 
Rating:
5.0

The truck was clean inside but dirty outside, no concern to me. The right back two tires blew out after two hours on the road. I called the office and two very competent men replaced the tires and i had no other problems.

Grace Mellgren 
Rating:
5.0

Friendly and quick service. Rental went smoothly.

Sayyadina Wright 
Rating:
4.0

Customer did not leave a comment.

Bryan Simonton 
Rating:
5.0

Very kind and helpful staff. The gentleman who helped me went out of his way to assist me with a tow dolly.

CRAIG BAUM 
Rating:
4.0

Customer did not leave a comment.

Bernard August 
Rating:
5.0

Customer did not leave a comment.

Thomas Rothermel 
Rating:
5.0

Customer did not leave a comment.

Chayla Hirz 
Rating:
1.0

Ended up having issues with the equipment, the delivery destination would not help, customer service would not help, local rep would not call me back.....Uhaul is a total joke!

BRIAN SARGEANT 
Rating:
5.0

Customer service was fantastic. Equipment was clean and well maintained. Staff were knowledgeable and helpful. You couldn't ask for a better experience.

Henry Crough 
Rating:
5.0

I still have not received my receipt.

Tracy Vaillancourt 
Rating:
1.0

Make sure the original reservation is not over booked.

Roby Curtis 
Rating:
5.0

Customer did not leave a comment.

Abdulaziz Aloeeri 
Rating:
5.0

Great customer service

Leo Cortes 
Rating:
4.0

Customer did not leave a comment.

Frankie Jackson 
Rating:
5.0

Customer did not leave a comment.

Suzan Aziz 
Rating:
5.0

I have rented trucks from this facility multiple times (6 - 8) over the past few years. I also refer anyone else needing to rent a truck. Always a pleasant experience.

Barry Wentzel 
Rating:
5.0

Customer did not leave a comment.

leslie Bettes 
Rating:
4.0

Customer did not leave a comment.

MArcus Brantley 
Rating:
5.0

Customer did not leave a comment.

Abby Corkill 
Rating:
1.0

When I tried to return my rental, it wouldn't pull up that I had even rented anything so then I was charged a 20 return fee for something I could have done myself it had even been an option. Wouldn't pull up in the app or online.

Liam Keller 
Rating:
4.0

Customer did not leave a comment.

Eric Roberson 
Rating:
5.0

Customer did not leave a comment.

Matthew Bray 
Rating:
3.0

It would have been really nice if the person on the phone making my request gave me the correct information. I know that it is possible but he told me that I was not able to enter a drop off location closer to my house and I had to bring the truck 30 miles all the way back to where I picked it up from when I was done. I feel like he did that to get extra money and miles out of me and my order and I'm not OK with that.

Avril Philip 
Rating:
4.0

Customer did not leave a comment.

Heather duffy 
Rating:
5.0

Customer did not leave a comment.

George Wheeler 
Rating:
4.0

Customer did not leave a comment.

Travis Beckel 
Rating:
4.0

This location has great staff and usually a great inventory. Occasionally the equipment could be a bit cleaner.

william gordon 
Rating:
2.0

Very disappointed that after picking up the uhaul and getting home it had a lock on the back of it. I ended up having to call another location closer to me to check if they can remove it and had to take the uhaul to that location. It was very inconvenient because I wasted unnecessary gas, and had to pay extra money to my movers for there time.

JENNIFER GONZALEZ-RIOS 
Rating:
5.0

Customer did not leave a comment.

Cassandra Jones 
Rating:
5.0

My original pick up was scheduled on dobson and university at kwick stop gas station, the staff their was no help and the lock didn't open. I was carrying a lot of money and needed to get out of there. uhaul should not be affiliated with this place. I called uhaul and after waiting on hold 15 minutes the rep was so nice and heard my concern and provided a solution to my problem. Btw She mentioned I'm not the first to complain about this p/u spot. I had to reserve an uber to take me to the tempe location where the gentleman helped me. The truck was perfect and my drop off in superior was perfect as well. I definitely would use uhaul again but never p/u at a gas station.

rachelle casillas 
Rating:
4.0

Able to accept cash on cargo van or pick up truck. The 10 foot was way to big for my move. But it was still good

Crystal Black 
Rating:
4.0

Close to the freeway, location was clean

James Tuck 
Rating:
5.0

Great customer service both guys

LISA METOYER 
Rating:
4.0

The windshield was quite dirty, but the inside of the cab and the back were clean. The service was excellent!

Virginia Hughes 
Rating:
5.0

Customer did not leave a comment.

DIna Arritea 
Rating:
1.0

Customer did not leave a comment.

Griffin Howell 
Rating:
3.0

Customer did not leave a comment.

John O'Connell 
Rating:
5.0

Customer did not leave a comment.

Kay King 
Rating:
5.0

Customer did not leave a comment.

JILLIAN BRANDT 
Rating:
5.0

Customer did not leave a comment.

Andrea Sneed 
Rating:
5.0

Customer did not leave a comment.

William Gomez 
Rating:
5.0

The staff here is wonderful.

Peggy Halliday 
Rating:
5.0

Very good , I highly recommend it.

Hamzeh Alsmadi 
Rating:
1.0

The employee who was on call was to lazy to do his job snd check me in, He did not even give me my check in receipt for my records and when I asked for my receipt he just said I will email it as soon as I check over the truck. Over 5 hours later, I never received my check i. receipt. Only after I called tge 800 # I finally got my che check in receipt. I think that his supervisor just fire him or at least write him up. Very frustrating and unprofessional.

Jeffrey Katz 
Rating:
5.0

Customer did not leave a comment.

Keefe Blankenship 
Rating:
5.0

Customer did not leave a comment.

miguel pineda 
Rating:
5.0

Agent was very busy but was patient & rental was seamless.

Christopher Melberg 
Rating:
4.0

Customer did not leave a comment.

Daniel Coxworth 
Rating:
5.0

Good Service as usual

Jesse Petite 
Rating:
5.0

Customer did not leave a comment.

Stacey King 
Rating:
5.0

Customer did not leave a comment.

Gregg Hon 
Rating:
5.0

Customer did not leave a comment.

Anthony Winzalevitch 
Rating:
3.0

Lower your cost! Ridiculous for 6 hours.

Jacob Henningsen 
Rating:
5.0

Customer did not leave a comment.

Claudia Weemes 
Rating:
5.0

Manager was very helpful

kurian thattampurath 
Rating:
5.0

The dolly was a little bit disappointing, it had small wheels so I couldn't use it to go up stairs. Other than that great experience! It's a much nicer truck than the home Depot truck you can rent.

Daniel Ripley 
Rating:
5.0

No suggestions. The app and staff made renting and returning so easy! Great staff!

Beverly Adams 
Rating:
5.0

Rectal process online sucked. I didn't know some of the info they were asking. I went to a branch and they handled it perfectly.

thomas vosdoganes 
Rating:
5.0

Customer did not leave a comment.

Neil McElroy 
Rating:
5.0

Customer did not leave a comment.

Gina Plumb 
Rating:
5.0

It was all good 👍

Jesse Petite 
Rating:
5.0

Quick and easy!

Danny Liu 
Rating:
5.0

It would be much better if ALL trailers had the capability of allowing a customer to put a lock on the trailer so a criminal can't steal the trailer and haul it off by the tongue.

DOUGLAS MINNIS 
Rating:
5.0

Customer did not leave a comment.

Neil McElroy 
Rating:
5.0

Thank you for your quick and professional services. You are highly recommended!

Joe Gutierrez 
Rating:
5.0

Customer did not leave a comment.

Eric Rogers 
Rating:
5.0

Customer did not leave a comment.

William Dery 
Rating:
4.0

Customer did not leave a comment.

Stella Hayes 
Rating:
1.0

Customer did not leave a comment.

Eric Lucero 
Rating:
5.0

Customer did not leave a comment.

innocent gwaneza 
Rating:
5.0

Staff was very helpful

ADAM LAYMAN  |  Overall Experience 
Rating:
5.0

The manager was extremely helpful with my ubox.

YuChan Kim  |  Overall Experience 
Rating:
5.0

A great and easy experience that helped make my move go as smoothly as possible

Erica Wright  |  Overall Experience 
Rating:
1.0

Even after 'moving out' they stole money from my bank every month so I had to spend hours on the phone each month to get them to return my money. MAKE SURE THEY CANCEL CC AUTO PAY WHEN YOU MOVE OUT.

TROY NUTTER  |  Overall Experience 
Rating:
1.0

You loaded the u-box on the trailer backwards. My movers could only partially open the door because of the hitch 👎 Then they fraudulently charged my debit card. 😡

Karyn Hall  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top