Customer Reviews for U-Haul Moving & Storage of Altamonte Springs

8,517 reviews

598 W Hwy 436   Altamonte Springs, FL 32714
(W Of I-4, Across from Best Buy)

(407) 788-2815

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(407) 788-2815

598 W Hwy 436
Altamonte Springs, FL 32714
(W Of I-4, Across from Best Buy)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Scott Pettibon 
Rating:
4.0

Customer did not leave a comment.

Barry Green 
Rating:
5.0

Everything was delivered very quickly. I am happy with my purchase

Niqol Manttari 
Rating:
5.0

Wendell is great!

Christopher Steely 
Rating:
5.0

Manager excellent service

Juan Luis Montero 
Rating:
5.0

Customer did not leave a comment.

Benjamin Bluitt  |  First Impressions 
Rating:
5.0

Everybody at U-Haul is always very nice and helpful from the manager all the way down to the employees we always say thank you

micheal jones 
Rating:
4.0

Customer did not leave a comment.

maria mendizabal 
Rating:
5.0

Also very kind and thoughtful.

Elizabeth Fischer 
Rating:
5.0

Thank you all for the fast and reliable service. Young man at register on Wednesday morning was fantastic

julius mcfarlane 
Rating:
5.0

Close, convenient - I have used this location for more than 50 years. No issues. Perhaps the internet/wi-fi should be boosted; as it is sketchy the last few uses.

RICHARD OWEN 
Rating:
5.0

Customer did not leave a comment.

Nicholas Berdeguez 
Rating:
5.0

Customer did not leave a comment.

Chuka Nwachi 
Rating:
5.0

Customer did not leave a comment.

Ray McArdle 
Rating:
3.0

Customer did not leave a comment.

bonnie sprung 
Rating:
5.0

Roy at ALTMAONTE BRANCH is amazing!!! he was very nice, attentive and made my frist experience with Uhaul soo much easier.

angie dominguez 
Rating:
5.0

Customer did not leave a comment.

Sheila Reid 
Rating:
1.0

I returned the trailer a few hours earlier, but the internet in this place is terrible and I couldn’t check out. They charged me for an extra day even though the trailer was in their parking lot.

Denis Vasilchenko 
Rating:
5.0

The parking lot set up is tricky for big Uhaul vans (we had a 15 feet van). When we tried to back up people kept cutting us off to go to the storage area. I love the online option for pickup/ drop off, the unused box buy back option, the box drop off option. The staff were very helpful and kind.

Faith Sikora 
Rating:
5.0

Thank you for the gentlemen that help me and my dad. Very friendly and helpful

Jossy Maldonado 
Rating:
5.0

Everything was great !

Barbara Kitty 
Rating:
5.0

Customer did not leave a comment.

Catherine Thomas 
Rating:
5.0

Customer did not leave a comment.

tim hollis 
Rating:
5.0

Customer did not leave a comment.

nicole dege 
Rating:
5.0

except for too little staff on check in- the whole experience was great! I have used this place many times- always a pleasure

ADLAI GREEN 
Rating:
5.0

Everybody there is always so helpful and give you any advice that you need good advice thank you

micheal jones 
Rating:
5.0

Customer did not leave a comment.

STEVE GOOCH 
Rating:
5.0

Customer did not leave a comment.

Kathleen Wise 
Rating:
4.0

Customer did not leave a comment.

eric austin 
Rating:
5.0

Customer did not leave a comment.

Adrian Washington 
Rating:
5.0

Customer did not leave a comment.

Jophn Backs 
Rating:
5.0

Customer did not leave a comment.

CATINIA ROSA-FLORES 
Rating:
5.0

Customer did not leave a comment.

Kathleen Wise 
Rating:
3.0

Online pick up did not work. My equipment was not assigned. I had to wait an hour for the office to open for someone to help me. I tried calling the customer help center and was transferred around in circles for over 30 minutes, no one seemed to have any clue what was wrong with my reservation. When I got the van it was wedged in parallel parked between the building and another van and left up to me to get out of the tight spot. Poor overall experience. Only good thing was the friendly employee at the location that checked me out at the counter once they did finally open. Set my move back a whole hour costing me money I was paying to moving helpers. Not happy.

Kelly Meyer 
Rating:
5.0

Fast and friendly!

Anna Byrnes 
Rating:
5.0

Everybody is always so helpful understanding make sure you have what you need before you leave thank you

micheal jones 
Rating:
5.0

Customer did not leave a comment.

Tecoria Jones 
Rating:
5.0

Customer did not leave a comment.

Jack Adler 
Rating:
5.0

Customer did not leave a comment.

Brian Joiner 
Rating:
3.0

I went to pick up my car at the end of the day and they were not able to complete the wiring. They said they had the wrong wiring kit and couldn’t find another one. I scheduled this three weeks ago. They should have had plaenty of time to get the right wiring kit in. Now i have to take off of work to drop off the vehicle, get a ride and then leave work early to pick it up.

Frank Yurchak 
Rating:
3.0

The truck smelled like marijuana when I opened the door!

Reagan Oakes 
Rating:
5.0

Great experience overall. Friendly and helpful staff. Quick service. Will definitely use this location again.

Laurie Monroe 
Rating:
3.0

Customer did not leave a comment.

Tony Humphrey 
Rating:
4.0

Customer did not leave a comment.

Joe Durrance 
Rating:
4.0

Stick to pick up time through mobile app. I was unable to pick up at schedule time due to issues on U-Haul side

Ryan Lopez 
Rating:
3.0

The tire pressure in the truck was low and the seats had dried crust from the previous renter, that was not cleaned off. The app is constantly breaking and not working to do an online pickup.

Whitney Duffus 
Rating:
5.0

Friendly staff, truck worked perfect and didn’t take long to check out.

Charles Lane 
Rating:
5.0

Just fast and friendly.

RICARDO AGOSTO ROSA 
Rating:
5.0

Customer did not leave a comment.

David Mckee 
Rating:
5.0

Customer Service was beyond Excellent...

Joseph Sanker  |  Overall Experience 
Rating:
5.0

Lower price’s are always appreciated.

mark mccrary 
Rating:
1.0

Charged me more than they said and then when questioned about it they said oh that will be credited back to your account they gave no receipt and never emailed receipt as they said they would

Hector Oviedo 
Rating:
4.0

I would not recommend uhaul. Their price per mile is double budget. They have an automated system that doesn’t work as they say it should. We started the process of rental on the app, it took 30 min. But they charged us an extra day saying we took the uhaul the minute we started the process. But we couldn’t even get the truck yet. It’s very aggravating.

James Lawrence 
Rating:
5.0

Very helpful

micheal jones 
Rating:
5.0

Customer did not leave a comment.

David Clausen 
Rating:
5.0

Customer did not leave a comment.

Gabriel Alvarez 
Rating:
1.0

The front desk was rude.

philip nguyen 
Rating:
5.0

Customer did not leave a comment.

louis maxwell 
Rating:
1.0

I was quoted the incorrect price and was charged and extra $160 for a mistake that I had NOTHING to do with. I am STILL waiting to hear from the district manager.

stephanie walton 
Rating:
3.0

After I told customer service representative that was my first renting a truck. He gave me a key and go find your. He didn't tell me about the inspection. So my daughter and I got the truck to only find the back had someone personal lock on it, so we had to go back and straighten the situation out, then he inspected the vehicle and gave us another truck, I thankful for that.

Charles Tillie 
Rating:
5.0

Customer did not leave a comment.

John Needham 
Rating:
5.0

Smooth and efficient from start to finish. Friendly staff.

MARIANO DIAZ JR 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL FERRELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stefanie Shuemake 
Rating:
5.0

Customer did not leave a comment.

Stefanie Shuemake 
Rating:
5.0

Great service and fast and friendly

Ran Witchard 
Rating:
4.0

Customer did not leave a comment.

Ashley Velez 
Rating:
5.0

The manager and the crew were very helpful the manager is always helpful with it when I'm in there the store is clean and well maintained thank you

micheal jones 
Rating:
5.0

Customer did not leave a comment.

april johnson 
Rating:
5.0

I was very impressed with this store and the ease of renting and returning a U-haul.

Teri Smith 
Rating:
3.0

Customer did not leave a comment.

Darryl Driver 
Rating:
4.0

Store opened at 0905 rather than 0900 on Sunday, and there were a line of people out the door already. One of the workers was already there but did not have the key to open the door, only management has the ability to open the store. The woman who helped me was very nice, apologetic, and helped me right away. Received the car hauler right away and was on my way.

Dominic Coluccio 
Rating:
5.0

Everybody is very nice and helpful always

micheal jones 
Rating:
2.0

Customer did not leave a comment.

Ryan Dunn 
Rating:
4.0

The staff was courteous and helpful. They could use more employees. We had to wait as there were 2 persons snd one was in the office.

Peggy Valentine 
Rating:
5.0

Amazing service. Always go there even if it’s out of my way. Will be building my personal business thru that particular location. Thank you guys for the amazing service.

Nayden Radomirov 
Rating:
5.0

Customer did not leave a comment.

Ralph Van Fleet 
Rating:
3.0

Motivate the guy behind the counter to be more helpful. I walked around the showroom looking for someone before I saw him behind his computer screen. Acted like I was disturbing his resting session. Gave very little help walking me through the process signing into the system. Also he didn’t walk with me to look over the truck and had to find it on my own by searching for the number on the truck. When I returned the vehicle after hours I couldn’t get the WiFi to open up the link in your parking lot. The truck was nice and ran great. The driver door has to be slammed to keep it closed and the ramp assembly where it pulls out and hooks needs to be greased and checked.

Russell Courtney 
Rating:
3.0

Customer did not leave a comment.

LUCIA MCGUGART 
Rating:
5.0

Very friendly and helpful

Douglas Fowler 
Rating:
4.0

Customer did not leave a comment.

Anthony Sumner 
Rating:
5.0

Customer did not leave a comment.

Lashaura Dupree 
Rating:
2.0

Packing blankets that were ordered were not available. Gas was listed as 3/8 full but actually was not 5/16 a rip off

David A Erickson Erickson 
Rating:
3.0

I told the guy that the fuel gauge was broken and that I over paid to refuel due to it being broken, he just said “ok”

JOSEPH MERCER 
Rating:
5.0

Yes ! I love the service and the truck has a ramp and I was able to move even my appliances so easy Only I couldn’t use the location verification and do all the steps electronically .. but the people and the service and the fact that o can drop it off was awesome !

Venus Robinson 
Rating:
1.0

Poor communication and customer service. Left waiting alone in the store for over 20 min while everyone apparently went out on a lunch break. Made an appointment for a hitch install at 1PM, my car wasn't touched until over an hour and half later, on my second attempt to get it installed ( my appointment had to be rescheduled the first time due to them “not receiving all the parts”). Never received a call when the item was received. I had to call myself a week later to have an appointment made, which I already prepaid the item and install fee, otherwise I would have gone somewhere else. Will not be returning.

Elizabeth Ramos 
Rating:
3.0

Might I suggest a means for return and/or drop off of equipment. Lines are (understandably) long and slow so a wait of 30 minutes just to drop off the keys and be told that a receipt can be printed or emailed is a waste of time. Jumping the line is not the best option but a sign and a basket that says leave key and contract here would be welcomed.

Robert Bowles 
Rating:
1.0

The first time I went to this location and was told I had to pay a $200.00 deposit because I was paying in cash for a 6'12" trailer and I had to show ID. The trailer is only $29.99.I didn't get the trailer because I felt like I was being overcharged. I ended up going back a day or two later but I made sure to call the 1-800# for Uhaul first. I explained what happened the day before and was informed that I was being overcharged and I was only suppose to pay $60.00, and if I had any issues to call them back. I had issues. #1 I was rated $120.00 and #2 I was damn near forced to take a picture ID. They claimed it wad "policy" but this was not the case when I first came in. I explained I'm a victim of domestic violence and was not comfortable with taking a picture. They called the GM (Angi Irving) and explained that I'm comfortable with providing the driver's license but I'm not comfortable with taking a picture. The GM told them "well we take pictures at this location" and it's "policy". They would not allow me to rent without taking a picture. At the time of my rental the only sign, in the entire store, stated the requirement is to show a drivers license as photo identification, Nowhere else in the store, visible for customers to see, did it state anything about a new "requirement" or "policy" to have a picture taken. As a victim of domestic violence I felt violated all over again and I have no idea where my picture is going or who has access to it. I'm requesting for my photo to be removed from Uhaul system and to be fully reimbursed. After I went through all of this, being overcharged and forced to take a photo, the location called me back to tell me they "owed" me $18.00. I'm sure the employee's are only following what Angi is telling them to do and I'm wondering if their system is somehow set up to overcharge all of their customers because when I picked up the $18.00 another customer was being charged over $100.00 for a deposit also.Uhaul you really need to do something about this "every location has the right to charge a deposit of how ever much they like" .. It's called price gauging for a reason.

kisahy pearson 
Rating:
5.0

Customer did not leave a comment.

micheal jones 
Rating:
5.0

Customer did not leave a comment.

Mark Goodrich 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER GLOSS 
Rating:
5.0

Thanks for being here at time of need.

Vanessa LoweryWhitney 
Rating:
5.0

The store is always nice and clean and the people are very friendly and helpful and the manager is always helpful yes

micheal jones 
Rating:
5.0

Customer did not leave a comment.

Charles Fashola 
Rating:
4.0

Customer did not leave a comment.

Wilfredo Rivera 
Rating:
5.0

Customer did not leave a comment.

NONE FRESH  |  Overall Experience 
Rating:
5.0

Always friendly service!!

DARLENE MEJIAS 
Rating:
5.0

Customer did not leave a comment.

Albeiro Carvajal 
Rating:
4.0

Customer did not leave a comment.

FELIX RODRIGUEZ 
Rating:
2.0

Very disappointed with the online app. Took me 2 hours and needed to call for assistance in completing the online process because it was unable me from moving forward … also the truck was not were mentioned.

Adela Rivera 
Rating:
3.0

The Manager she did a great job, she was very clear how to return the unit. but who received the unit the guy he put on computer there are return the gas under 1/4 tank. when i take the truck it was under 1/4 tank, i returned little over the 1/4. but is my word agaist them.

Doel Melendez 
Rating:
5.0

Customer did not leave a comment.

Doug Evans 
Rating:
5.0

Everything went smoothly

Brian Terry 
Rating:
4.0

Customer did not leave a comment.

Cindy Pimentel 
Rating:
4.0

Customer did not leave a comment.

Patrick Rourke  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

STEPHANIE DODIG  |  Overall Experience 
Rating:
4.0

I was moved out by the 17th . I was pleased with your business. Thanks again. If we ever need your service, well be back.

Nancy Negron  |  Overall Experience 
Rating:
1.0

The truck no breaks

Mercedes Rodríguez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Geraldy Louis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ADAM SISLEY  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Joseph Dickson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carl Joseph  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

genaro delgado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha Washington  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

randy rayfeild  |  First Impressions 
Rating:
5.0

Moving is stressful but really appreciate the help and support from all the staff

Eric Neel  |  First Impressions 
Rating:
5.0

Great experience. The store manager at location was awesome.

Jeremey Riggs  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

randolph maxwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brianna Terrell  |  Overall Experience 
Rating:
5.0

Storage is fine, renting trucks tends to be a problem tho.

JEREMY FULLER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JEFFREY FORSYTH  |  Overall Experience 
Rating:
5.0

Everyone is always willing to go above and beyond!

Patricia Hanlon  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MAXILIEN CADET  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Benjamin Finney  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Benjamin Finney  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeremy Ortiz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARLINE DIAZ  |  Overall Experience 
Rating:
5.0

Great service Guys! Very helpful Thanks!

Shaneika Pope  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tracy Robbins  |  First Impressions 
Rating:
1.0

This location is not very welcoming to new customers, if anyone I know or any of my customers ask me to recommend a storage it will be anywhere but this place.

Luther Pynas  |  Online Move In 
Rating:
5.0

Very helpful quick service!

Shaneika Pope  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joann Rella  |  Overall Experience 
Rating:
5.0

Customer service staff, Angie and Trevonne were excellent and fast.

Amanda Rivera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARLOS CORRALES-ARISTIZA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALMA BAXTERRICHARDS  |  Overall Experience 
Rating:
4.0

There need to have hand truck available for even rental to make it easier hauling items in and out of storage. Other than that it was a pleasant experience.

YVONNE PRENDERGAST-DEEBRAH  |  First Impressions 
Rating:
5.0

Excellent staff, clean facility, always felt safe.

Ross kratter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BONNIE REED  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

elizabeth galan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Romona Andrews  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Marie Abdelmessih  |  First Impressions 
Rating:
5.0

Staff was friendly and patient. All areas were clean including the storage unit. I'm very happy with the decision to go with the UHaul storage facility.

Susan Czerkies  |  First Impressions 
Rating:
1.0

The staff is very rude and do not show any empathy towards their customers. There is only one young gentlemen that was of a lot of help, which I can’t remember his name. But the other ones and the manager (lady) if there is more than one, was horrible.

Socrates Samuel Sosa Paulino  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

portia washington  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ken Meyers  |  Overall Experience 
Rating:
3.0

They NEVER awnser the phone, than u go to central uhaul call who takes a message and MEVER GET A CALL BACK. They also not organized to put in the sistem, unit was return 8/31 clean and sweep, only TODAY 9/12 I get a closed

gianluca arcangeli  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cherites Brown  |  Overall Experience 
Rating:
1.0

Moving in seemed pretty simple. But the move out process was poor. I have used u-haul for many years when I needed to move or store things. I was told on move in and out that there would be a pro rated rent for any time not used for the month. I confirmed the amount on the day we moved out, with 9 days used during that month. After 5 days, I still hadn't received any refund. I called and spoke with the manager and owner of the facility, both saying that it's not possible that I was told that. I am now being told that nothing can be done because it is a nationwide policy for no refunds and yet they are able to rent out the unit I have paid for and have no access to. I contacted corporate and initially was told that it was based on each location's discretion. The customer service representative on the phone at corporate was professional, but was unable to help on her end as the funds would have to be released from the store specifically. A few moments later being told that the policy did indeed change. As someone who has worked in customer service for many years, this company's policy has now cost them my business and anyone else's that I come in contact with. This facility and staff in particular will never be recommended.

Mary Duke  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MELANIE PAGE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carmen Vargas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEREMY HERNANDEZ  |  Overall Experience 
Rating:
5.0

Love them , best experience ever

MICHELLE FERRER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

irise James  |  First Impressions 
Rating:
5.0

Thanks for caring for me during some of the hardest days of my 49 years living. Uhaul is the place I go for moving and storage

Daniel Martinek  |  First Impressions 
Rating:
4.0

They need some body that speak Spanish

RAFAEL BOHORQUEZ  |  Overall Experience 
Rating:
5.0

Storage facility was well maintained and managed. Very cooperative.

Missy Donaghy  |  Overall Experience 
Rating:
1.0

During the covo crisis you'll sold my unit and caused me further debit you'll were very inconsiderate of a individuals financial set back due to unemployment.

Bem williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Clarence Turner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NEKEISHA STAFFORD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janelise Reyes  |  Overall Experience 
Rating:
5.0

A Comfortable experience

Emil Francis  |  Online Move In 
Rating:
5.0

I always use u-haul. They are the best for real.

Pashka Kitaj  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeannie Colon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lara Aitken  |  First Impressions 
Rating:
5.0

The customer service service is great.

NICOLA STEWART-HIBBERT  |  Overall Experience 
Rating:
5.0

Good staff plus neat clean facility. Thanks !

Lou Blanc  |  Overall Experience 
Rating:
5.0

Everyone was excellent

Dawnette Knight  |  First Impressions 
Rating:
5.0

All the staff was very courteous and professional. I would recommend this facility to anyone needing storage.

Ricky Shortt  |  Overall Experience 
Rating:
5.0

Staff is THE BEST at this location. A++ service!! Thank you

Karen Wedemier  |  Overall Experience 
Rating:
5.0

Great service the manager Phil was great

Tim Maimone  |  Overall Experience 
Rating:
5.0

Phil the General Manager was awesome. Great customer service. He greeted you from when you walk through the door and let you know he’ll be with you shortly. I’ll highly recommend this place.

takeysha buchanan  |  First Impressions 
Rating:
5.0

Phillip is very kind, professional, and expeditious with all inquires. Thank you sir for a wonderful experience at the Uhaul location you manage!

Brenden Boccard  |  Overall Experience 
Rating:
5.0

The staff was amazing to work with and Phil went above and beyond to help me out.

Douglas Walker  |  Overall Experience 
Rating:
5.0

Very helpful staff and a easy quick move in

Christopher Lee  |  First Impressions 
Rating:
4.0

It was nicer than others I have had in the past.

Eduardo Rivera  |  Overall Experience 
Rating:
5.0

Great manager

PETER TANNER  |  Overall Experience 
Rating:
5.0

I would recommend this top-notch facility in a heartbeat due to the excellent management!

BARBARA HARKNESS  |  Overall Experience 
Rating:
5.0

Excellent facility and the friendliest and most helpful staff I’ve ever dealt with!

Jeremiah McDougall  |  Overall Experience 
Rating:
3.0

Charging me $200 for 8 days of storage is terrible. Not offering a prorated rate and locking me out until I paid is nothing but greed.

Scott Drost  |  Overall Experience 
Rating:
5.0

Uhaul is my they are the best. Prices are more expensive than I expected.

TRACY VELASQUEZ  |  Overall Experience 
Rating:
5.0

Friendly staff!

oneida cruz  |  Overall Experience 
Rating:
5.0

Quick and easy!

oneida cruz  |  First Impressions 
Rating:
5.0

The uhaul and storage they were great and I wanna thank Mr. Andy for helping me and understanding you guys are awesome and keep up the good work

Britney Bostic  |  Overall Experience 
Rating:
5.0

Thanks 😊 for the service 👍 and the staff was very friendly 😀 and professional. Great place for get your things in a storage 👍. Thanks for make easier 😊 for me and my family.

Javier Figueroa  |  Overall Experience 
Rating:
5.0

The two employees that helped me were professionally wonderful.

Alicia Ortiz  |  First Impressions 
Rating:
5.0

Thanks

KIM GILFEDDER  |  Overall Experience 
Rating:
5.0

The guys that worked there displayed excellent customer service. They acknowledged my presence and apologized for my wait time. When it was my turn they took care of my needs in a timely manner.

Carol Davis  |  Overall Experience 
Rating:
5.0

Convenient location for my needs, staff is always friendly and accommodating. I have used this location several times and have never been disappointed. Recommend the services to anyone. Thank you.

Lorrie Cronin  |  Reservation 
Rating:
5.0

Facility was clean, employees friendly, helpful, and efficient. Great experience.

Jenny Holcomb  |  Reservation 
Rating:
5.0

It was a JOY to do business with this facility! It was clean, safe, and everyone I interacted with was pleasant and professional. Thank you again if I am ever in need I will certainly be usin again!

Danielle Artis  |  Overall Experience 
Rating:
5.0

The owner & staff were very helpful

Lisa Carboni  |  Overall Experience 
Rating:
5.0

Great and friendly staff and excellent manager Melissa with excellent customer service

Ibrahim Mohamed  |  Overall Experience 
Rating:
5.0

Great experience! Helpful staff!

KATREECE DUNBAR  |  Overall Experience 
Rating:
5.0

She was very nice and did an excellent job to help me satisfied my needs

Miriam Ledo  |  Reservation 
Rating:
5.0

Melissa was great

Cory Helms  |  Overall Experience 
Rating:
5.0

It was a pressure doing bisnnes with this company at 598 w hw in Altamonte springs everything went perfect for my needs i recommend i give them a 10 Thank you great job Sabina Rodriguez

Sabina Rodriguez  |  Overall Experience 
Rating:
5.0

Convenient and affordable

David Laird  |  Overall Experience 
Rating:
5.0

This was the best storage experience that i have encountered. Management here is the best. This will always be my first selection for storage. I'm Highly reccommend U haul storage located on state rd

Yonnie Reese  |  Overall Experience 
Rating:
5.0

The Altamonte team went above and beyond helping me resolve complications from a corporate made scheduling error. They were great! Caring and dedicated to customer support and satisfaction!

Laura Rojas  |  Overall Experience 
Rating:
5.0

Kind and professional!

felicia lee  |  Reservation 
Rating:
5.0

I had an excellent experience and will probably use again in my new location

thomas stockdale  |  Reservation 
Rating:
1.0

You told me you would have a climate control unit available. Not only did you not a 53 foot truck can not make a delivery.

Shari Conti  |  Reservation 
Rating:
3.0

being told that all I have to do is fold the moving blankets and I'm good.... THEN getting multiple calls being told I'm about to be charged... not cool

David Collier  |  Overall Experience 
Rating:
2.0

The staff was working very hard. They were very busy and very short staffed. I had been to this location a few times before and have never had an issue. This time my experience was terrible

Timothy Smith  |  Overall Experience 
Rating:
1.0

Worst move of my life! Box did not arrive as scheduled. Delivered to a location different than noted on agreement. No one could find it for 2 days. Then not delivered for 2 more days. ZERO stars!

Franklin Treadwell  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

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  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

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  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

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