Customer Reviews for U-Haul Moving & Storage of Ahwatukee

1,662 reviews

4229 E Chandler Blvd   Ahwatukee, AZ 85048

(480) 706-1900

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Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(480) 706-1900

4229 E Chandler Blvd
Ahwatukee, AZ 85048

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Units were kept very clean.

alfred vasquez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARILYN KEANE 
Rating:
5.0

Management is the best! Friendly and most helpful. For me location was very important.

jaymes berry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ENID SNELGROVE 
Rating:
2.0

Watch out for the way they bill. For me it was incorrect and I didn’t get a final invoice.

Mike Hadley 
Rating:
1.0

They were great at first, I dropped off the truck they were busy she asked if everything was fine and I said yes and she said she would email my receipt but I never got it and I’m still waiting on my final charge.

DAVID BIXBY 
Rating:
5.0

Customer did not leave a comment.

angie tarr  |  Overall Experience 
Rating:
5.0

Ms. Tanaguchi was amazing and the other young lady as well. Great service

Sabrina Taylor 
Rating:
3.0

The fees change every few months. The overall monthly amount is high compared to other storage units who offer the same space or even more. I found a better storage closer to my home at a cheaper rate and its contactless.

Leticia Ellis  |  Overall Experience 
Rating:
5.0

Perfection at its finest!

michelle topolosky 
Rating:
5.0

Good customer service

Felipe Fortun 
Rating:
4.0

Customer did not leave a comment.

D'Andrea Spann  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ARNALDO SILVA 
Rating:
5.0

Friendly check in and check out staff.

Gino Sifuentes 
Rating:
5.0

Customer did not leave a comment.

Geoffrey Butzine  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Thelma Turner 
Rating:
2.0

The employee savannah, was extremely rude during check out. She didn't not want to help me properly. She said she would check us out and send an email when she didn't even know what unit we were in or our email. When I said I wanted to make sure she checked us out and I received the email when I was there she kept on saying she would send it to me and I don't need to be there and didn't want to read my email back to me until I told her .. her customer service wasn't great. Seem like a great employee but she much rather fix under the uhaul truck hood than to help customers. Over all the managers are great and property /units are clean.

BRIANA TAPIA  |  Overall Experience 
Rating:
5.0

Excellent faculty. Friendly and efficiently run.

JAVED KHAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Jones 
Rating:
5.0

Customer did not leave a comment.

Wendy Forrester 
Rating:
5.0

Jerry was very helpful and professional making me and my wife’s experience a memorable one . Than you!

MIKE BLOOM  |  Overall Experience 
Rating:
5.0

This place has amazing customer service, they make you feel like family. Like everyone is coming over for dinner, I must of came in the office almost everyday for a week and I always had the best time and I didn’t want to leave having great conversations and customer service.

Jessica Bloom 
Rating:
5.0

Customer did not leave a comment.

JOAN ERICKSON  |  First Impressions 
Rating:
5.0

Great customer service and good service

chona Ramirez 
Rating:
5.0

Jerry and Lynn go above and beyond to accommodate our needs. We choose do our frequent renting from this location because of the service they provide.

Angela Ihrke 
Rating:
5.0

It felt like the truck I had didn’t have the best transmission. It seemed to have to use a lot of power to get up to speed. I’ve never used one before so I’m not sure if that’s what it was.

jenelle metters 
Rating:
5.0

Just be ready.

Carl Hayes 
Rating:
5.0

The storage unit was spacious and clean. The staff was so friendly and helpful. I highly recommend.

BRITTANEY MERRITT  |  Overall Experience 
Rating:
5.0

Your call center people gave me bad information. Thank God I was able to get a hold of the (Ahwatukee) store to clarify my storage facility RENTAL. He told me if I gave him my credit card number they were able to hold it for a month. That’s not true. It’s a first come first serve walk in only. The Ahwatukee store is very friendly and helpful.

ANTHONY RANNOCHIO  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brittaney Merritt 
Rating:
5.0

Customer did not leave a comment.

Betty Clevenger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ellen Redden  |  Overall Experience 
Rating:
5.0

Great front desk lady

SUZANNE CHEDID 
Rating:
5.0

Customer did not leave a comment.

Colette Gurule  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAVED KHAN 
Rating:
5.0

Always a pleasure, great customer service, great price. Thanks

Christopher A Weitzman 
Rating:
3.0

Customer did not leave a comment.

Michelle Treece 
Rating:
5.0

Customer did not leave a comment.

DeAnn Henderson 
Rating:
5.0

Customer did not leave a comment.

Michelle Forsman  |  Overall Experience 
Rating:
5.0

Great experience.

Debra Gilbert 
Rating:
5.0

Customer did not leave a comment.

Rebecca Mendola 
Rating:
5.0

Great place to rent from!!!!

Kim Carley Sokol  |  Overall Experience 
Rating:
2.0

All of our belongings are covered in pest urine and feces.

Jesus Salas  |  Overall Experience 
Rating:
5.0

Very clean. Well-lit. Loading carts always available. Easy access and conveniently located. Staff were always friendly. Good value.

Angela Honaker  |  Overall Experience 
Rating:
5.0

Everyone was always helpful!

Alyssa Shirley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RANDON WHEELER  |  Overall Experience 
Rating:
1.0

Super long wait time and I was given a truck with a check engine light. Workers told me it was ok to drive instead of just giving me a different one . Very unprofessional

Ernest Duarte 
Rating:
5.0

Doors could be fixed. had to slam the doors for them to close flush.

john trotto 
Rating:
5.0

Smooth & quick pickup and return. The pickup was great for moving a couch & loveseat.

Scott McGee 
Rating:
5.0

I bypass location near my home to visit this location the employees are always professional and friendly no matter what time you visit this location.

MARLENE THOMPSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela Pettus 
Rating:
5.0

Customer did not leave a comment.

Patsy Tomek  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia kerwin 
Rating:
5.0

NOTHING TO IMPROVE .. YOU ALL ARE PHENOMENAL SOULS @ UHAUL ON 4229 E. CHANDLER BLVD SUPERB CUSTOMER SERVICE ALWAYS GOING ABOVE AND BEYOND FOR YOUR CUSTOMERS

stella washington 
Rating:
3.0

I had to provide two contact names and three different phone numbers. This is insane. Never had to provide this type of information when I rent a regular car. I find it unacceptable

ERIC TOULOUSE 
Rating:
5.0

Ever since the 1st time we used your service for a truck we began our journey with you and now have two storage units! Customer service is PHENOMENAL!

alexander Santiago  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Davis 
Rating:
5.0

All was great! Professional staff!

Adib Mehrpouya 
Rating:
5.0

Customer did not leave a comment.

Leland Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LELAND MILLER 
Rating:
5.0

Customer did not leave a comment.

wallace pitts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

amita israel 
Rating:
5.0

I cannot suggest anything to be improved for the next customer. I had a flawless experience, easy online check in process and Lynn’s customer service was impeccable!

Calnisha Taylor 
Rating:
3.0

Customer did not leave a comment.

Kevin overall 
Rating:
4.0

Customer did not leave a comment.

giselle rodrigues 
Rating:
5.0

The staff were friendly and professional. Truck was ready when promised - clean and sitting out front for us. We were checked in expeditiously and off we went. The return was easy and straightforward! Would definitely recommend!

DAWN LABARGE 
Rating:
4.0

Customer did not leave a comment.

Colette Gurule  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James McMurray 
Rating:
5.0

Customer did not leave a comment.

bianca jiam 
Rating:
5.0

The staff at this location is fantastic. They are very receptive to their customers' needs.

Michael Nedrow  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jesus Campos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

susan beasley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lauren Meyer  |  Overall Experience 
Rating:
3.0

I had two storages there for 10 months and then I kept the the larger one for an additional 16 months. And the wife is very nice but it depends on the husband’s mood, whether he’ll be nice. He tries to nickel & dime you. They both do that. They will definitely misrepresent things, like over charging me for 24 hour access, then increasing the mileage price of the rental truck, and saying the dollie is included and charging you $7 for using it. I doubt that I would ever need storage again but if I did I certainly wouldn’t use this location again!

Richelle hulett-ivy  |  Overall Experience 
Rating:
5.0

Owner and operator is very professional and a super nice person

Phil McCollum 
Rating:
4.0

The entry door that led to my unit was not well paved; there was a significant drop from the door to the asphalt which caused issues entering and exiting the building with a trolley of boxes. Nothing extreme, but certainly inconvenient. The slope of the asphalt itself was enough that we had to chase run-away trolleys often.

Lisa Callarman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ryan begay  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shelly Wade 
Rating:
5.0

Very friendly and great customer service.

James Waterworth 
Rating:
5.0

The owners of this Uhal are so kind and helpful. I would highly recommend this location to everyone.

nina martinez 
Rating:
5.0

Everything was wonderful!!

amita israel 
Rating:
5.0

Customer did not leave a comment.

brandi beverly 
Rating:
5.0

Customer did not leave a comment.

Brenden Coomaraswamy  |  Overall Experience 
Rating:
5.0

Please read above

BRIONA FIELDS 
Rating:
5.0

The Mgr was friendly and it was super quick

Scott Lenz 
Rating:
1.0

There was poor communication between management and staff. Management alters contract to their own accord and benefit. My lock was cut on my storage by Uhaul without notice and I had several items missing. I had a very poor experience with this location

shaniese ritchie  |  Overall Experience 
Rating:
5.0

The owner was super nice and helpful I’ll come rent a storage again just for how great they were to me . Left the unit clean thanks for having me

TAMIA WIGGINS  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Tier Crawford  |  Overall Experience 
Rating:
5.0

Everything was perfect. Great experience!

JENIFER MCLALLEN 
Rating:
5.0

Everything was perfect. Extremely helpful.

JENIFER MCLALLEN 
Rating:
5.0

Awesome staff👍👍👍

wallace pitts  |  Overall Experience 
Rating:
5.0

Nothing, it was perfect. U-Haul smelled great too. Customer was excellent, easy process and positive energy.

Samantha Clah 
Rating:
5.0

Customer did not leave a comment.

James Forlivio 
Rating:
5.0

Customer did not leave a comment.

Leland Miller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kathleen hirshberg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRUCE BASEHORE 
Rating:
5.0

The staff were very friendly! I moved from Washington and I overheated and the staff made sure I hydrated and cooled down. When I checked out, the staff made it clear and easy and left me feeling confident to use uhual storage if I need storage in the future.

Megan Hu  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

casey day 
Rating:
4.0

Customer did not leave a comment.

JENNIFER FLOYD 
Rating:
5.0

Not much! They had my vehicle already for me to go. Very good place to do business with.

Matthew Wolford 
Rating:
5.0

Customer did not leave a comment.

BRIAN HEMMERLING 
Rating:
5.0

Customer did not leave a comment.

SHALISHA EVANS 
Rating:
5.0

Customer did not leave a comment.

Laura Ebert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Larrabee 
Rating:
4.0

Nice friendly staff, thank you for being such a great staff.

wallace pitts 
Rating:
5.0

Customer did not leave a comment.

Daniel Lamey  |  Overall Experience 
Rating:
5.0

Staff was very helpful, quick and easy experience. Would recommend.

stephanie jones 
Rating:
4.0

I tried renting a 15' Truck on the 24/7 Truck Share app that did not work out so Im very happy that I was able to rent from the U-Haul of Ahwatukee at the last minute. The driver side door shut if I Pulled really hard and the passenger door was so broken from an accident it was very hard to close.

KEVIN UEHARA 
Rating:
5.0

Customer did not leave a comment.

lera Mcgerty  |  First Impressions 
Rating:
5.0

Great service.

richard peterson 
Rating:
5.0

Truck was perfect (pickup), staff professional and friendly. This will be my goto location.

Richard Chodacki 
Rating:
3.0

Customer did not leave a comment.

Morisha Daniely  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDWARD REYES  |  Overall Experience 
Rating:
3.0

Improvement is always good, but I must admit, there were no improvements needed at this location, Came in from out of town, needed service quickly, and there they were. Excellent customer service, the staff was very friendly and inviting. I would definitely recommend it.

Sandra Simon 
Rating:
5.0

Customer did not leave a comment.

Margaret Hoffman  |  Overall Experience 
Rating:
5.0

Above expectations and grateful for the quick help with a personable experience!

Tabitha Thornhill 
Rating:
5.0

Customer service was outstanding.

richard peterson 
Rating:
5.0

Wonderful staff. Very accommodating and kind

Angela Ihrke 
Rating:
5.0

Customer did not leave a comment.

Kim Britton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kim Britton 
Rating:
5.0

Customer did not leave a comment.

richard peterson 
Rating:
5.0

Customer did not leave a comment.

Crystal ann Machelski  |  Overall Experience 
Rating:
5.0

Very easy to set up, pick up, and drop off. Staff very friendly and efficient.

sherry mcclane 
Rating:
5.0

Everyone there was always so friendly and welcoming. I would recommend this Uhaul to everyone.

nina martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

June Perera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Regina Rachal 
Rating:
5.0

Customer did not leave a comment.

Nancy Dombrowski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBORAH DAVIS 
Rating:
5.0

Great easy service. Thank you!

Noelia Silva 
Rating:
5.0

Excellent service

Jose A. Perez 
Rating:
5.0

Everyone was professional and polite, much appreciated.

Raul Rico 
Rating:
5.0

Customer did not leave a comment.

JULES BATISTE  |  Overall Experience 
Rating:
4.0

It was great, the employee at the desk was kind and the process was so easy!

Hailey Pechan 
Rating:
5.0

Customer did not leave a comment.

Salwan Omar 
Rating:
5.0

I was helped by both Male and Female managers.. When I first came in the Guy helped me reserve the truck. When I came back the Lady helped me rent my storage unit. They were both very knowledgeable and were very helpful!!

LYNDA WALKER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Renee Doody 
Rating:
5.0

This uhaul storage facility was awesome! Thank you uhaul.

John Obrien  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julie Bonavita  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

REBECCA SCHULTE  |  Overall Experience 
Rating:
5.0

Staff if amazing!

Angela Ihrke 
Rating:
4.0

Customer did not leave a comment.

SHAUN HECK 
Rating:
5.0

Customer did not leave a comment.

Drew Meyer 
Rating:
5.0

Customer did not leave a comment.

Kerry Ramirez 
Rating:
5.0

Customer did not leave a comment.

Roger Bruner 
Rating:
5.0

Customer did not leave a comment.

ukiela crawford 
Rating:
5.0

Very professional employees at this office. Definitely use them. The manager, jacob, was a pleasure to deal with

Eugene Shirley 
Rating:
5.0

Customer did not leave a comment.

Thomas Brooks 
Rating:
5.0

Very professional and friendly! Great Service!!

ESTELLA SILVA 
Rating:
5.0

App was difficult to use despite the video making it look easy and streamlined.

CHAD HAMMAD 
Rating:
5.0

Customer did not leave a comment.

valerie stallworth jones  |  First Impressions 
Rating:
5.0

I worked with Lynn Elkins, who I found to be very pleasant and helpful with my need to move a boat to another location. I would recommend this location to anyone.

richard hausen 
Rating:
5.0

Customer did not leave a comment.

Cheryl Kvasnicka 
Rating:
5.0

Customer did not leave a comment.

Gloria Romero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

clement kulish 
Rating:
5.0

Very convenient and very friendly

Ronald Osborne 
Rating:
4.0

Customer did not leave a comment.

CAROLINA BRALL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristie Draper 
Rating:
5.0

Customer did not leave a comment.

LAKESHA LIPSCOMB 
Rating:
5.0

Customer did not leave a comment.

Rexford Ross 
Rating:
5.0

Nice customer service. Thanks.

Yaneth Tarazona Carrascal 
Rating:
5.0

Perfect place. Very convenient, friendly staff.

jaymes berry  |  First Impressions 
Rating:
5.0

Great and easy customer service. They made it EASY and I won’t hesitate to rent again.

Kelly Greco 
Rating:
5.0

Customer did not leave a comment.

Gail Atchison  |  Overall Experience 
Rating:
5.0

The owner was so helpful and kind.

nina martinez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Andy Berg  |  First Impressions 
Rating:
5.0

Will recommend your location in the future

dennis casarez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TJ Trust  |  First Impressions 
Rating:
5.0

The staff was always professional and helpful.

LESLIE RAYFORD  |  Overall Experience 
Rating:
3.0

1. In my opinion the price was too high. 2. When I initially rented the unit there was a chemical leak seeping into my unit from an adjacent unit. I was assured that it was/will be remedied. The leak continued to seep into my unit all the way until a few months before I emptied the unit. I brought it up to employees several times and asked what could be done about it, ie: financial discount or move to another unit. I was told no units were available and no discount could be given. My couch now smells like chemicals and anything in my unit made of plastic has changed color.

Jonathan Duke  |  Overall Experience 
Rating:
3.0

It was as expected, first time I have used a storage facility

Christopher Camp  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joy Cera  |  Online Move In 
Rating:
5.0

The best part of the experience was and is the people who helped us.

DONALD DAILEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

elinor Peterson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marcos Payan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leslie McDonald  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MADISON  |  Overall Experience 
Rating:
5.0

Fantastic

Myron Martin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Domingo Forney  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

amy desimone  |  Overall Experience 
Rating:
5.0

Pleased with the storage provided while I needed it.

Ron Bradley  |  Overall Experience 
Rating:
3.0

Sales clerk appeared to be in training and had to ask and or call others for assistance in trying to finish the check in, process etc.

Marcos Payan  |  First Impressions 
Rating:
5.0

Super nice staff. Clean and well lit storage area.

LISA RICHARDSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Scott Rathbone  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Malcolm McGuire  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris borchard  |  Overall Experience 
Rating:
5.0

They were awesome thank you so much for all your help😊

TAMMY PEARSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephen Overcash  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PETRONELLA DE LANGE  |  Overall Experience 
Rating:
5.0

Kind Lynn, Larry managers and staff did everything and more to make our stay as good as it could be! If needed, We would always rent from them! This one is on East Chandler Blvd on left going west.

SANDY MARTIN  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

jared booth  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eduardo Pardo  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

NANCY MILLER  |  First Impressions 
Rating:
5.0

Jerry was great! I had an issue with one of his staff members who over billed me and charged me for multiple units I didn’t even need! He gained my trust back and helped me get the unit I needed and refunded me the extra charges.

Jessica Beckett  |  Overall Experience 
Rating:
5.0

Very helpful staff

Adolfo Olaiz  |  Overall Experience 
Rating:
5.0

Lynn and Jerry were always helpful and pleasant when I called to pay my bill. Now I’m moving to FL to be closer to family.

Kathleen Breen  |  Overall Experience 
Rating:
5.0

As a traveling project manager, have had the opportunity to use Uhaul in many cities. This location was by far the best including service. Thank you .

Elenice Alvarez  |  Overall Experience 
Rating:
2.0

I felt pressured into getting my storage I really did not need it until August or September but was told I should rent now this was in June so I would not lose out in getting the size I needed so I did … I never used the space in the 2 months I was paying for it .. So I felt like I wasted over $200 dollars worth of Rent . Other than that the service was good with the 3 different people I worked with only wish there was some kind of credit I could of had for the 2 months I paid towards a truck or something in the future

Coralea Gosnell  |  Overall Experience 
Rating:
5.0

The young man that checked me in was a great help! He was very polite and got everything done nice and fast! It was a pleasure :)

Leanne Frey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Demetrius Aqil  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID STANDEFER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ken Borsuk  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Copperfield  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lauren Fitzgerald  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda jerome  |  Overall Experience 
Rating:
5.0

Great service. Friendly owners. Very helpful.

James Price  |  Overall Experience 
Rating:
5.0

The gentleman who assisted me with my rental was kind and informative. This location is stellar.

Elenice Alvarez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Jensen  |  Overall Experience 
Rating:
5.0

Lynne is the best!!!! Love her personality very good hospitality and recognizing all your needs makes your move smooth and easy’ def recommended I have been to several uhual and this one is def the best!!!!

Vanessa Zamora  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Gerdes  |  Overall Experience 
Rating:
5.0

Always nice and clean when I go to the facility. Friendly and courteous staff!

Madeline Braaten  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ferdinand Vega  |  Overall Experience 
Rating:
4.0

Overall a very nice storage place. I had two small units and my items were kept very well. I like that they had equipment for you to help move your items in or out of storage.

April Threatt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH BOLWELL  |  Overall Experience 
Rating:
5.0

Lynn is the BEST!!! She’s so sweet and easy going!!! Always makes my experience amazing!! Love the Ahwtukee location Jerry and Lynn are always welcoming and friendly!

Vanessa Zamora  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrick Mervau  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Coralea Gosnell  |  First Impressions 
Rating:
5.0

Excellent !!!!

Catherine Barela  |  Overall Experience 
Rating:
5.0

This place is the best! I needed a storage move in on a Sunday at 630 pm. Everything was closed, but Uhaul was able to provide a contactless, over the internet move in. I am so grateful, Thank You.

LISA RICHARDSON  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ardeshir modami  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK BREYER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Wilson  |  Overall Experience 
Rating:
5.0

They were awesome! Worked with me when I was a couple days late with my payment. It was great how they had carts near the units to use for free so it was easier to move stuff. I was very impressed.

Stephanie Welsh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Harrion  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MARTHA YAZZIE-VALENCIA  |  Overall Experience 
Rating:
5.0

Great location, nice owners, highly recommend.

DIANE HANSEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ruben Camacho  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George Brainard  |  Overall Experience 
Rating:
5.0

I love the new couple that run the location I'm at. They are super friendly and willing to help at a moments notice. Also love that they have a sense of humor. U currently have 3 storage units at this location if that tells you anything =) I keep coming back here!!!

BEVERLEY MC GUIGAN  |  Online Move In 
Rating:
5.0

Everyone at this location was exceptional above and beyond.

Charlene Flegel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Maurer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samir Riahi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Wilkes  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

christella Perry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cheryl Slaugh  |  Overall Experience 
Rating:
5.0

The U-Haul facility and staff were excellent, and I would come back to this facility for future storage needs.

Ronald Stearns  |  Overall Experience 
Rating:
5.0

U-Haul staff here are very helpful! Thank you!

Robert Bundy  |  Overall Experience 
Rating:
5.0

I highly recommend U-Haul Storage of Ahwatukee. The storage facility is very clean and the employees are very nice. I was in a hurry one day and forgot to lock my storage unit correctly. An employee from U-Haul called me to let me know it was unlocked and she would keep an eye on the unit until I got there. Unfortunately, I can't remember the young lady's name that called me. Again thank you!!! I had no issues with rodents or insects. It's the Best place to store your personal belongings!!!!!!

LARETHA TAYLOR  |  Overall Experience 
Rating:
5.0

Unfortunately on moving out my experience with renting a truck was not good.

Bryan Brinkley  |  Overall Experience 
Rating:
5.0

The staff were extremely helpful and courteous every time I was there. I would highly recommend this facility.

ANGELA WENDLING  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aileen Torres  |  Overall Experience 
Rating:
1.0

Someone stole my eating tray and replaced it with another one. I told management, but they said it would be impossible to enter my unit without a key. Surveillance cameras are there, so there should be no issues finding the guilty culprits. I have been with them since 2017. This issue destroyed my trust in them. I really felt violated; I wanted to file a police report.

Marla Vieira  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marc Walker  |  Overall Experience 
Rating:
5.0

We were homeless after not being able to afford to renew our rent after my husband's surgeries and recent leg amputation and so it was a unseeded weight taken off of our already loaded down shoulders. Having this reasonably priced storage place available to us throughout one of the worse times of our lives from Sept 6 until. 10/21 was a blessing . And the service was always great ❤

Laurita Carr  |  Overall Experience 
Rating:
5.0

Super convenient, easy and a friendly helpful staff and the reason why I chose this facility a 2nd time for my storage needs =*)

BEVERLEY MC GUIGAN  |  Online Move In 
Rating:
4.0

Door could be better sealed to keep dust out.

Donald Raymer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sylvia Mendoza  |  Overall Experience 
Rating:
5.0

Great facility excellent staff

lawrence schuman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KELLY DAVIS  |  Overall Experience 
Rating:
5.0

The General Lynn was so patient and pleasant assisting me with check in. She took the time to show me the original storage unit. Which was much smaller than I needed. She then helped me with getting a new size and checked me out herself. Thank you for going above and beyond!

CHAVONIQUE POOLE  |  First Impressions 
Rating:
5.0

The person was so helpful and patient.

Salatha Thomas  |  First Impressions 
Rating:
5.0

Staff closed out my unit hassle free. This was a very convenient experience. Thank you so much.

EDITH BROWN  |  Overall Experience 
Rating:
5.0

The management and staff were always available for me in meeting my needs. Moving and storing all your personas is alot of hard work and costly. But I would say it was the customer service that they provided made a nightmare into a win-win. For that reason I give this Uhaul Stotage location the highest 5 Star Rating, for think outside the box and saving all my personal belongings. A S p.o special thank you from ty he bottom of my heart to Lynn and Jerry for reinforcing the U'Haul image as the leader in moving and storage and would only recommend U Haul Storage to anyone looking for storage. And as a foot note to future customer moving and storing personal belongings is to downsize and only move the items that can't be replaced and you only need about 40% of space you'll n.eed

Charles Hernandez  |  Overall Experience 
Rating:
1.0

Your employees stole forty thousands dollars of personal belongings from my unit .your organization claims they lost security tapes even though they were requested multiple times within 2 week window. Your org claims your not responsible for someone elses bad acts which begs the question why suggest its a secure facility with video your employee s present themselves in unprofessional manner

robert kistner  |  Overall Experience 
Rating:
5.0

Although very busy, all the staff were friendly, patient and helpful.

joe papaj  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAT KERWIN  |  First Impressions 
Rating:
4.0

The location was completely great. With U-Haul as a whole, I was pretty disappointed that I made a reservation for a smaller unit (to downgrade my current two) then they changed their policies where reservations aren't taken and I just have to hope that it was there when I get there BUT they'll keep my information... So in summary they don't take reservations anymore. When I'm planning on coming from a different state (UT) to AZ to bring my belongings back to my new home (UT) and may not be able to take all of it with me at this time, I was put in a situation where I leave my last bit of belongings behind to throw out, or continue to pay for a huge unit (biggest I believe) that isn't necessary anymore (and someone else could certainly use) when I could have downgraded to the smallest unit for cost and space efficiency... Which I feel disappointed in that decision forcing me to pay for a unit I don't really need or lose my things. I chose to take those things elsewhere that I know I had a spot reserved when I got there. Plans to move different states are stressful enough without a reservation being pulled out from under me within 3 days of me getting there, when I called well weeks in advance to plan for the whole TWO days I had to get my belongings settled. I've been loyal to U-Haul for a while and was just really disappointed in that change for such a big plan that caused unneeded stress and is a pretty big factor in who I choose to store my items with.

Tiffanie jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alex Argeros  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tiffany mason  |  First Impressions 
Rating:
5.0

Clean facility, easy access, helpful friendly staff. Temperature controlled storage area, important in Phoenix.

CHRISTOPHER MULLER  |  Overall Experience 
Rating:
5.0

Great friendly staff.

tina masters  |  Overall Experience 
Rating:
4.0

The only thing I would recommend is some source of light in the unit itself especially the indoor units. Sometimes I had to use the light on my phone to see. Otherwise everything was great.

Abed Mougharbel  |  Overall Experience 
Rating:
5.0

I had a wonderful experience, friendly staff, very professional, and my needs were met in a timely manor! Thxs to all who helped me with my needs

Alohna Andrews  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Heath Yates  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cindy klepper  |  First Impressions 
Rating:
5.0

The man who helped me behind the counter was extremely knowledgeable and very helpful. Friendly.

Beverley McGuigan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Russell Appleton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS VAN DAM  |  Overall Experience 
Rating:
5.0

I was happy with my experience due to always having all of my questions answered quickly, as well as your very knowledgeable & friendly staff! Great experience! The only reason I closed out my unit was because I needed my furniture for my new house!

LISA STEC  |  Overall Experience 
Rating:
5.0

The customer service is friendly, professional service is the best I have ever experienced, I have rented other storage facilities & this Has been my best experience,!!

Elizabeth Vasquez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Devon Light  |  First Impressions 
Rating:
5.0

I have been using this particular U-Haul location for years and will continue to. The service provided here is impeccable!

REONNA LEWIS  |  Overall Experience 
Rating:
5.0

All of the employees were good listener, explained every question I had in a very perfessional manner. Thankyou!!!! its the best kept place. the Uhaul team are awesome!!!!! Pleasant to work with ❤️🙏🏽, keep up the good work!!! Kevin & Donavin & Jenna Buck Made me feel safe & protected. Liz

Matthew Davis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ROBERTA SAVERINO   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Chavis  |  Overall Experience 
Rating:
5.0

Anything I needed, they always were there for me and ready to help. You can't beat the value for the service given.

Kim Danielson  |  Overall Experience 
Rating:
5.0

Great customer service

Walter Montante  |  Overall Experience 
Rating:
4.0

There was a problem with my reservation. My unit was accidentally released but was rectified quickly. Your team at this location has been very helpful and friendly.

Angela Honaker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie Welsh  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wendy Toney  |  First Impressions 
Rating:
1.0

Too expensive- service lacked care concern- customer service not on same page as locations. When they screw up, they take no care in rectifying it. The customer isn't number one and they are extremely more expensive than the competition who repuitnoey have better service and a better price. Go elsewhere of you can.

JOHN SALT  |  Overall Experience 
Rating:
3.0

The manager Kevin is one the rudest individual I’ve ever met.. Horrible person

LACINE DOUMBIA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Holmes  |  Overall Experience 
Rating:
4.0

A positive experience for a first time customer of such a service overall I would recommend your company. Thank you

Ramon Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bill Carpenter  |  Overall Experience 
Rating:
5.0

Jenna and Donovan were both very helpful during my move in process. I had some issues unrelated to uHaul and they helped make things stress free. Jenna assisted my son on move in day (in light of my absence) and he said she was wonderful! Thanks to both of them.

Anita Singleton  |  First Impressions 
Rating:
5.0

I truly appreciated the staff they always made me feel welcome and each individual was always helpful and view friendly and caring

Jenae Rollins  |  Overall Experience 
Rating:
5.0

Staff very helpful

Ann Anglada  |  First Impressions 
Rating:
1.0

I rented a 5x5 climate controlled storage unit 34 with the first month free. Immediately after renting the unit I found out that there was no separation between my unit 34 and the adjoining unit 33 and I had an immediate need to move in. Since it was the mistake of Uhaul that they rented unit 34 when there was no separation between 33 and 34, I was offered both units for the price of one 5x5 unit for as long as I hold the units. I was informed by the employee of this uhaul location who worked on my rental that he has made a remark on the above in my rental agreement file in the system. But I got an email from Jenna Buck on April 12th that I will be charged for two 5x5 units disregarding the above facts on what happened on the day I rented the storage unit. This is a poor customer experience and unreliable service. I request you to correct this.

MOHAMED SHAFEEQ  |  First Impressions 
Rating:
5.0

Excellent service! I had a reservation issue and they took care of it for me. Thank you!

JOHN SALT  |  First Impressions 
Rating:
5.0

Everyone was so helpful and nice. Pleasure doing business with them.

Janie Fonticoba  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RANDEE SANTOS  |  Overall Experience 
Rating:
4.0

There were a few hiccups along the way, but in the end everything turned out okey. Thankfully i learned from my experience moving in, and the unloading of a ubox, it is best to confirm in person. So Maybe better communication from the online reservation could be helpful. But i also know there are a lot of pieces that have to fit together, so over all it was a good experience!

sherie hoffman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl Slaugh  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID REGINATO  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James Bowers  |  Overall Experience 
Rating:
5.0

Jenna was so helpful when I came into look at storage options she provided me with the best storage for my needs and also arranged for a truck to be rented to make moving easier. Throughout my time here I can say that is really was a great experience. Jenna and Emily were always kind, knowledgeable and even returned my phone call when they were out walking the property. I would definitely recommend this storage to anyone looking for a safe secure unit it and absolutely amazing customer service.

Kylee Nawgass  |  Overall Experience 
Rating:
5.0

Great service and very friendly and helpful.

John Miller  |  Overall Experience 
Rating:
5.0

No issues with these wonderful people whatsoever Easy access storage unit was clean and a good size for the price.

Katie Perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVE ERTLE  |  First Impressions 
Rating:
5.0

This move was particularly stressful and upsetting for me. But the staff I encountered at U haul storage while loading my items into the facility made it a bit easier and set my mind at ease knowing my belongings would be safe and sound in a clean, secure building. The staff treated me with understanding and compassion and I would recommend this place to anyone who needs to utilize storage.

Carol Mattice  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS VAN DAM  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mays company Real estate  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremiah Riley  |  Overall Experience 
Rating:
5.0

Jenna was very knowledgeable and efficient. Very pleasant to work with.

John Miller  |  First Impressions 
Rating:
5.0

Hank was amazingly friendly and helpful.

DIEGO DEL BLANCO  |  Overall Experience 
Rating:
5.0

We ended our storage on the 7th of January & we were helped through the process in the office by the nicest lady. She was so friendly I wish I remembered her name. So nice to deal with a pleasant person. Thank you

Marybeth Gaffney  |  Overall Experience 
Rating:
5.0

Everyone every time we’re outstanding I had some difficulty with the virus and other medically unable to work for a while and I was very happy that they gave me a great deal would recommend u haul to everyone thank you 🙏

jon weidler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Gowan  |  Overall Experience 
Rating:
5.0

Great people with great service!

David Gowan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DeAnna Pitts  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Salas  |  First Impressions 
Rating:
4.0

The only hitch was that I spoke to a man when I removed my stuff and he said he would take care of it and he didn’t

LORI HARRIS  |  Overall Experience 
Rating:
5.0

I was sincerely surprised how friendly and helpful the staff in the Ahwatukee storage facility was. Amazing, the solve all my problems, including some that I was thinking that were not possible. I moved a truck with furniture to a temporal storage and they talked with the truck rental to tell them that I was going to keep the blankets for some days more, solving my problem of protection of the furniture. When I arrived after 3 days driving the truck... I found that the previous person renting my storage did not removed the lock, they quickly find to me an alternative solution that worked perfectly for me. They helped me to remove and reinstall the car carrier in the truck... etc, etc.. I was absolutely surprised about all that. I will absolutely recommend to use this facility! THANKS!

DIEGO DEL BLANCO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ray Farmer  |  Overall Experience 
Rating:
5.0

Awesome resource for movers and storage . Highest recommendation.

DJ White  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Costlow  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Catherine Barela  |  First Impressions 
Rating:
5.0

Hank is the absolute best!! He made sure I was checked in - my code worked and continually making sure I was having the best experience during this crazy time. 5+ Stars for Hank

Katherine Naylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anneka Osife  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Fred Fister  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Pietrzak  |  Overall Experience 
Rating:
5.0

Excellent service

George Brainard  |  First Impressions 
Rating:
1.0

I did not rent a unit.

Carol Anderson  |  Overall Experience 
Rating:
5.0

Great, efficient service; Thank you!

susan Diehm  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anneka Osife  |  First Impressions 
Rating:
4.0

I would rate staff as excellent. The place was clean and mostly was fantastic. They had convenient dolly’s to assist with the moving which was much appreciated. The storage was clean and they even had pest control boxes in the unit. The only issue I had was that I had paid for 24 hour access but did not have it and drove over 40 min with a load to put in storage and couldn’t get in. We finally learned the day I was moving out that apparently someone else had the same code as me so that was impacting my key code access. I called U-Haul Customer service that night and they informed me only the manager on site can adjust access but they were already closed so they were not able to assist me. They really need to have someone available 24/7 that has the ability to fix such issues because this really did cause quite an inconvenience for me. Also, they should have some check and balance in place so the same access code can’t be picked and so my situation wouldn’t happen to anyone else. This seems to be more a U-Haul problem vs the local staff problem. The local staff was fantastic, helpful, and very friendly.

Sheron Howard  |  Overall Experience 
Rating:
5.0

Best around

GAGE RIDDOCH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ola Mcghee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zakila Jernigan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RENA OTHICK  |  First Impressions 
Rating:
5.0

Nice place to store your stuff ,The people are nice and friendly .

Hanoch Volkovitz  |  Overall Experience 
Rating:
5.0

Very helpful and knowledgeable and professional. Would definitely return when and if needed.

anita jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james harriss  |  Overall Experience 
Rating:
5.0

Jenna Buck is AMAZING at the ahwatukee location -- so is HANK! I feel very grateful!

NOSHIN RAFIEEI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Orlando Mattey  |  First Impressions 
Rating:
5.0

Henry , was extremely helpful and professional. He is a great representative for UHAUL Give him a great holiday bonus...

Robert Kendrigan  |  First Impressions 
Rating:
5.0

Everytime I've used uhaul the experience was always exceptional! The staff is friendly, professional, and I'm always taken care of in a timely manor.

Alohna Andrews  |  First Impressions 
Rating:
5.0

The Ahwatukee Uhaul on Chandler Blvd has always had pleasant courteous employees that are extremely helpful.

Francene Lacey  |  First Impressions 
Rating:
5.0

Excellent customer service!

CHARLEY SLUSS  |  Overall Experience 
Rating:
5.0

Your staff is very friendly and helpful.

Rob Bass  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

brant wood  |  Overall Experience 
Rating:
5.0

All the workers are very friendly. Move in was very pleasant. Will be there for awhile.

Richard Buck  |  First Impressions 
Rating:
5.0

Very easy to do business. I made my reservation online, super easy.

Francisco Olivares  |  Overall Experience 
Rating:
5.0

The staff was very helpful and kind as well as very professional.

Gordon Blehm  |  Overall Experience 
Rating:
3.0

Good place to have a storage.

JUDY KEYS  |  First Impressions 
Rating:
5.0

Outstanding service and will definitely recommend to others !

Christopher Rodgers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jorge Acuna  |  Online Move In 
Rating:
2.0

If I get Covid you fail all ratings. The air flow in your office is screwed and the drop shields are vibrating wild. No covid protection there.

Wayne Johnson  |  First Impressions 
Rating:
5.0

The owners/operators are amazing! I highly recommend this facility to anyone. They're fantastic, individually and the business as a whole. They personally contacted me to inform me about the road construction which- truly affects limiting the route to the establishment. The truck was very well maintained, and thoroughly cleaned for COVID standards. I genuinely enjoyed working with the owners and I will use them in the future should the need arise, without hesitation.

Rebecca Leonard  |  Online Move In 
Rating:
5.0

You guys made it easy. But I need a larger space, can I swap my current one for a 10x8x10?? I'll just call in the morning. Thank you, Pat

Patrick Fitzpatrick  |  First Impressions 
Rating:
5.0

Thank you for making a stressful situation effortless and easy. Love you guys.

Pepper Heard  |  First Impressions 
Rating:
5.0

I have had very good experiences with U-Haul. I will be using them several times more this year.

Robert Dolce  |  First Impressions 
Rating:
1.0

My experience yesterday was not satisfactory. I was unable to un load my unbox into a unit and am now having to wait until monday for another manager to come and move the box so it can be unloaded. The person that first helped me, it was his last day and you could tell he did not want to be of any assistance. Every one else i spoke with including jenna who was learning the new location was helpful and i am sure this will get resolved

sherie hoffman  |  First Impressions 
Rating:
3.0

The location was not flexible at all to provide some type of refunding when I had cleared out the facility on Sat June 28th not realizing that the auto payment for July was processing on June 25th. I could not move everything on in middle of the week. I will not recommend this location for this very reason. Otherwise, the space itself was good. I had been there a few years with no payment issues and there was no willingness to accommodate this single request. I contact location management, call customer service, and spoke with customer service manager. No one was willing to be accommodating for a reasonable request. That’s not acceptable customer service.

MORRIS DANIELY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tim Ciarlino  |  First Impressions 
Rating:
5.0

Excellent customer service at Location

Jennifer Laird-Jackson  |  Online Move In 
Rating:
5.0

This storage facility met our needs well. Convenient to home and climate controlled. Would use this location again if needed as this was already our 2nd or 3rd time using this location.

TOM SANFILIPPO  |  Overall Experience 
Rating:
5.0

Customer service was fantastic! He was very nice and helpful. I'm sorry I don't remember his name.

Jennifer Laird-Jackson  |  First Impressions 
Rating:
5.0

very friendly staff, easy access to storage unit. An excellent experience uhaul! Thanks again.

John Obrien  |  First Impressions 
Rating:
5.0

Dominica was very friendly, helpful and knowledgeable. Did s great job referring a crew to Addis with unloading the truck.

David Mitchell  |  First Impressions 
Rating:
5.0

Very easy process.

DeAnna Pitts  |  First Impressions 
Rating:
5.0

Great staff, helpful beyond expectations!

JOHN SIMS  |  Overall Experience 
Rating:
5.0

Convenient location for storage and the staff at Ahwatukee Uhaul are absolutely wonderful!

Joe Ann Lourens  |  Overall Experience 
Rating:
5.0

I loved working with the staff over the last two years and will have nothing but good things to say about their help and service!

Joseph McDonald  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ferdinand Vega  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Wolfe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathy St. Antoine  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID REGINATO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darrius Baker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMIE COOK  |  Overall Experience 
Rating:
5.0

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Juan Rosales  |  Overall Experience 
Rating:
5.0

Overall great easiest experience that we have dealt with by far!

Jessica Carlos  |  Overall Experience 
Rating:
5.0

Everything was great, thank you for the help.

MATT HARRIS  |  Overall Experience 
Rating:
5.0

Taking care of all my moving needs. Provided the correct storage size unit for my needs. Informed me of all my options.

Bill Carpenter  |  First Impressions 
Rating:
5.0

Thank you!

Michelle Forsman  |  Overall Experience 
Rating:
5.0

The manager (Dominica?) was extremely knowledgeable and helpful with storage and the trailer hook up. She went over/beyond making a stressful situation smooth and problem free. Thank-you!!

Jennifer Stepinski  |  Overall Experience 
Rating:
5.0

Good place, good hours good staff

Noel Davis  |  Overall Experience 
Rating:
4.0

Only complaint really is The climate controlled units are supposed to below 85, it was right at 85 the past few months which made it a bit stagnent, and a little warm but overall the experience was ok

Kristina Young  |  Overall Experience 
Rating:
5.0

Great office staff. All ways willing to help

Darnell Legrone  |  Overall Experience 
Rating:
5.0

Great facility with convenient hours

RONALD DELARA  |  Overall Experience 
Rating:
5.0

I didnt feel rushed and all questions were answered

Mike Trilli  |  First Impressions 
Rating:
5.0

This store is the best ! Awesome customer service and extremely helpful.

lisa cano  |  First Impressions 
Rating:
5.0

No hassles, only needed for a month and it was a smooth transaction. Great staff.

Adrianne Moore  |  Overall Experience 
Rating:
5.0

Great customer service! Friendly staff.

David Gowan  |  Overall Experience 
Rating:
5.0

Amazing customer service from from office Don’t remember the 2 lady’s name but amazing service

abraham cubillo  |  Overall Experience 
Rating:
5.0

they are so nice!!!!

natalie brassill  |  First Impressions 
Rating:
5.0

Very accommodating and helpful all the time

Elba Cleghorn  |  Overall Experience 
Rating:
5.0

I wish all businesses had employees like yours.

John Nelson  |  Overall Experience 
Rating:
5.0

The managers were great... Very helpful. They made sure we had everything we needed including plenty of water to drink. After 2 years, our belongings were just like the day we put them there.

richard bates  |  Overall Experience 
Rating:
5.0

No comment

Heather Sandstrom  |  Overall Experience 
Rating:
5.0

Everyone was polite,courteous, &. Efficient. Facility neatest. Cleanest,of any U Haul location I have patronized. Keith Peterson

elinor Peterson  |  First Impressions 
Rating:
5.0

The staff was very helpful and accommodating. I had some issues with the amount of things I needed to store. And they were very helpful in finding a solution.

Martin Gilan  |  First Impressions 
Rating:
5.0

Dominica was amazing !!! That’s all that need to be said

Mark Anthony Batista  |  First Impressions 
Rating:
5.0

Great service Quick and easy

Russell Youngs  |  First Impressions 
Rating:
5.0

Delightful owners. Friendly and competent.

jim gentry  |  Overall Experience 
Rating:
5.0

All the staff are friendly and helpful, going out of their way to ensure a great experience.

Anthony Ferrara  |  Overall Experience 
Rating:
5.0

great facility...great support from the staff!

JIM GOERS  |  Overall Experience 
Rating:
5.0

The team was very helpful and kind.

Shellie Plymale  |  First Impressions 
Rating:
5.0

Good value for the price, nice very clean facility.

Dave Faymon  |  Overall Experience 
Rating:
5.0

.

Larra Foster  |  Overall Experience 
Rating:
5.0

Thanks great staff and great service 👍

KENNETH PESETSKY  |  Overall Experience 
Rating:
5.0

Very friendly staff & always helpful.

Margie Whitmore  |  Overall Experience 
Rating:
5.0

Very easy, staff was courteous and nice. Thank you!

Eileen Donnelly  |  Overall Experience 
Rating:
5.0

It was great. Thanks.

Matthew Yoder  |  Overall Experience 
Rating:
5.0

Vey helpful, friendly, and competent.Could not ask for better service.

jim gentry  |  First Impressions 
Rating:
5.0

Smooth setup of the account. Was using my storage unit within 20 minutes of arrival.

TOM SANFILIPPO  |  First Impressions 
Rating:
5.0

Wonderful experience with U-Haul. Very clean storage areas, safe and secure and staff were friendly, knowledgeable and courteous. Thank you U-Haul, you guys rock!!

Katie Drazenovic  |  Overall Experience 
Rating:
5.0

Steven and Dominique were wonderful to work with. Always helpful and friendly.

Carol Bell  |  Overall Experience 
Rating:
5.0

Great location,easy storage rental process,office staff was great.

carlos davis  |  Overall Experience 
Rating:
5.0

Staff running the facility are very professional and seemed to go out of their way to help in any way they could. Hard working people.

Diane Kirkpatrick  |  Overall Experience 
Rating:
5.0

Very professional and helpful.

Dorothy Allen  |  Reservation 
Rating:
5.0

Staff at U-Haul Storage on Chandler Blvd. went above and beyond to accommodate our needs, TOP Notch customer service! Thank you!

Jennifer Bresnehan  |  Overall Experience 
Rating:
5.0

Very good experience

Connie Robertson  |  Overall Experience 
Rating:
5.0

Very professional and great staff

Don Alexander  |  Overall Experience 
Rating:
5.0

Stephen is great. Very customer service oriented. Love the facility ... glad our son took over our unit and is still using your rental storage service.

JOHN AND TERRY BINKELE  |  Overall Experience 
Rating:
5.0

everything was already prepped for our arrival to the facility and the process took no time at all to complete

JAMES HEMMER JR  |  Reservation 
Rating:
5.0

Stephen is always so friendly, polite and professional. It's a pleasure doing business with your store.

debbie smith  |  Reservation 
Rating:
5.0

Super friendly and personable. Able to accomodate changing needs and solve problems.

Ericka Angulo  |  Reservation 
Rating:
5.0

Excellent and friendly service. Very simple rental system.

Ruth Trevino  |  Overall Experience 
Rating:
5.0

Very friendly and polite people! I would recommend this place to everyone!

David Gowan  |  Overall Experience 
Rating:
5.0

It is a great facility!

CARL FOREST  |  Overall Experience 
Rating:
4.0

The staff and buildings were kept neat. I had a ground floor unit and the 8' height limit with the chicken wire across the top was a little restricting for tall items.

jay carey  |  Overall Experience 
Rating:
5.0

The online check in didn’t work so I had to deal with the office and I’m glad I did. Everyone was helpful, friendly and fast! Drop off was a breeze and everyone there was also great! 10/10

Colleen Bailey  |  Overall Experience 
Rating:
5.0

Domonique was awesome very detailed regarding my move out, and friendly. I highly recommend her and this location

Daniel Binder  |  Overall Experience 
Rating:
5.0

The manager was great, she helped me on numerous occassions

Davawn Peterson  |  Overall Experience 
Rating:
5.0

Thanks for making it easy.

Kenda VonHamm  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trucks for Sale

    We have the largest selection in the industry!

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