Customer Reviews for U-Haul Moving & Storage at South Main St Roswell

826 reviews

1705 S Main St   Roswell, NM 88203

(575) 208-0360

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(575) 208-0360

1705 S Main St
Roswell, NM 88203

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The staff was very helpful & professional customer service. The UHAUL Van was great. The storage unit was spacious & very clean. Great job!!

Marie Vegara  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Candace Gollob 
Rating:
5.0

Ernie Delgado is a great help!

Jeffery Everly 
Rating:
5.0

All good

Charles Whisner 
Rating:
5.0

Super nice facility. And very reasonably priced.

MELANIE COCHRAN  |  Online Move In 
Rating:
4.0

The truck had a headlight that was much dimmer than the other and throughout our trip it got progressively worse, until it was almost out entirely. It made night driving a challenge. Maybe check to make sure the basics are properly functioning before loaning vehicles.

Jennifer Lohman 
Rating:
5.0

Customer did not leave a comment.

Jonh Gavine 
Rating:
5.0

Customer did not leave a comment.

Angelique Carrasco 
Rating:
5.0

Customer did not leave a comment.

Elisabeth hinojosa  |  Online Move In 
Rating:
5.0

Improve your app. Could not return trailer through app. App wouldn't load pages correctly or at all in some cases. App would not find my location, nor would it scan the QR code to return equipment. Spent 45 minutes trying to get it to work only to have to wait till the next morning for staff to check in the equipment. Staff was amazing through and through, just the app needs a lot of work.

GABRIEL SANCHEZ 
Rating:
3.0

Hire a new person to receive the rental truck after use, because he was very grumpy and rude. The truck was parked in the wrong direction and he, a grown man of 55+, threw a tantrum like my teenage daughter.

Enrique Rodriquez 
Rating:
5.0

Customer did not leave a comment.

Tanisha Begay 
Rating:
5.0

Customer did not leave a comment.

Walter Sulak  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

anthony budrow 
Rating:
5.0

Aside from the doors being broken for 2 weeks, everything was great.

Cheryl Martinez  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JOANN KREUTZBERG 
Rating:
5.0

Customer did not leave a comment.

Selena Sacks   |  Overall Experience 
Rating:
5.0

Would like to learn more about the bicycle used on display for your bike racks you rent.

Sarah Haugen  |  First Impressions 
Rating:
5.0

Absolutely one of the best places I have ever used to store my possessions. I found the employees to be very helpful and super friendly. 5 star from me.

Cheryl Ann Goad  |  Overall Experience 
Rating:
5.0

Keep up the great customer service! We have used you twice now, once for a long haul from Colorado to New Mexico with a U Box and now just a short few miles to our forever home. I would definitely recommend!

Tuesday Howell-Lingle 
Rating:
5.0

Customer did not leave a comment.

RAYMOND ITOMITSU 
Rating:
5.0

Very professional staff. High quality job. They are very thorough and great attention to detail.

Robert Wotring 
Rating:
5.0

Customer did not leave a comment.

josh bittner 
Rating:
3.0

I think it's U-Haul's job to go personally to all these dispatch yards that has their equipment to see what the hell's going on that's what you all should use that asking us do your job

armondo barren 
Rating:
5.0

The employees at this location have always been extremely nice, polite and helpful.

MELANIE COCHRAN 
Rating:
4.0

Customer did not leave a comment.

LARRY DENNISTON 
Rating:
5.0

absolutely nothing the people were friendly, helpful and courteous

George Aho 
Rating:
5.0

Ernie at U-Haul on South Main in Roswell was excellent and very helpful. He coordinated with the local unload help and was available to help out. I am still unclear on some of the billing. ALL, every screen, of the computer interface/website/statements & billing are terrible. They do not update correctly, and do not display reservations and billing in a timely manner.

Lois S Harmon 
Rating:
5.0

Very nice and quick service. I didn’t face any Trouble from start to last. Very nice team and staff. Highly recommended to all.

Jagat Jeet Singh 
Rating:
5.0

Customer did not leave a comment.

maribelle quintana 
Rating:
5.0

Good Quality .

Nalley Doe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bradley Fussell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Grace Mellgren 
Rating:
5.0

Customer did not leave a comment.

Cameron Fazzio 
Rating:
5.0

Very large receiving area. Quick and prompt

Suzanne DeDecker Kane 
Rating:
5.0

Customer did not leave a comment.

Maylene Harris 
Rating:
5.0

Customer did not leave a comment.

Antonio Briones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Myrna Cremeen 
Rating:
5.0

Extremely easy rental and return. It was well worth the cost to assure that I had no problems transporting a vehicle that I purchased. Well maintained and trouble free.

william williams 
Rating:
4.0

Customer did not leave a comment.

Jonetta Best 
Rating:
5.0

Customer did not leave a comment.

Amanda Roberson 
Rating:
3.0

Customer did not leave a comment.

Belinda Olanna  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Guillermo Medrano 
Rating:
5.0

Customer did not leave a comment.

Bradley Fussell 
Rating:
4.0

Overall a good experience, crew has a lot to do and another person might help out better.

Brian Conners 
Rating:
4.0

Customer did not leave a comment.

YOLANDA GARCIA 
Rating:
5.0

Great Friendly customer service

Isaac Montoya 
Rating:
5.0

Nothing Ernie in Roswell NM on south main is awesome

Samuel Sifuentes 
Rating:
5.0

This was such an easy process. I reserved the unit online and when I went in it only took about 5 minutes. The truck was super clean and the service was friendly.

Cindy Fuller 
Rating:
4.0

Staff was amazingly helpful. I can never thank them enough.

MELANIE COCHRAN 
Rating:
4.0

Customer did not leave a comment.

Belinda Olanna  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Letticia Ledesma  |  Overall Experience 
Rating:
5.0

Ernie and his staff were amazing

rod howard  |  Overall Experience 
Rating:
5.0

I am a repeat customer and always have a good experience when I rent equipment from the Uhaul location in Roswell.

Douglas Hamlin 
Rating:
5.0

Like the secure access to the storage and the rolling equipment to roll stuff in including mattress

Rosie Lovato 
Rating:
5.0

Customer did not leave a comment.

Cheryl Martinez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sandra Wolf  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ezequiel Quintana 
Rating:
5.0

Customer did not leave a comment.

united states 
Rating:
5.0

Customer did not leave a comment.

Sandra Hernandez 
Rating:
5.0

Customer did not leave a comment.

Humberto Sanchez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GAIL ARAGON 
Rating:
2.0

The young man who checked me in for the rental could barely be bothered to take his ear bud out. The truck smelled like smoke and over-sprayed Fabreeze and made me feel sick. And I was charged for 58 miles two days after the fact for a trip that according to Google was only 27.4 mile using the route I took. I went from the U-haul location to Blair's Trading Post to pick up a mattress, then to my house at 910 Mason Dr. then back to U-haul; less than an hour later. Usually this location is amazing, so I was extremely disappointed during this rental.

Nancy Powell 
Rating:
5.0

Need larger staff with the large volume of business.

Dale Goad 
Rating:
5.0

Customer did not leave a comment.

Jason Ramirez 
Rating:
1.0

Customer did not leave a comment.

Annette Romero   |  Overall Experience 
Rating:
5.0

Didn’t have any problems other than a long wait to have trailer inspected.

cristy glinis 
Rating:
5.0

Great location to deal with. 2nd time using and will def. use them again. Keep up the great work:)

Allan Robson 
Rating:
5.0

Customer did not leave a comment.

Anna Trujillo 
Rating:
5.0

Ernie from the drop off location in Roswell Nm was awesome professional and helpful

Luis Gonzalez 
Rating:
5.0

Friendly, cordial and professional.

jose madrid 
Rating:
5.0

Customer did not leave a comment.

Sandra Wolf  |  First Impressions 
Rating:
5.0

Very nice employees, very helpful and knowledgeable!!

Annika Bartlett 
Rating:
1.0

I pulled into the return equipment lane and disconnected the trailer while the agent stood and watched. As I pulled away, he came running up waving his arms telling me I had to reconnect the trailer so he could check the lights. Had he asked, I would have done so, but when he demanded I comply after standing and watching me disconnect, I told him I had to get to work. He called me an a$$***e and walked away. I have heard "thank you" for choosing to do business with companies but I don't know that I have ever heard a "you a$$***e."

Jarold Elgin 
Rating:
5.0

Customer did not leave a comment.

GLENN HARRIS 
Rating:
4.0

Customer did not leave a comment.

misty erikson 
Rating:
5.0

Never worried about my stored belongings in Uhaul's secure, climate controlled storage facility. Always accessible and staff was always on point.

James Mares  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carlos Alberto Soto Perez 
Rating:
5.0

It was more comfortable than we thought it would be.

david derrek 
Rating:
4.0

Customer did not leave a comment.

Caleb Phillips 
Rating:
5.0

The Manager at this U Haul facility was extremely helpful and courteous. He listened to my concerns and was able to help me with my needs. The movers that I hired were polite and speedy.

ANNETTE BONNER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joe Mendoza 
Rating:
5.0

Customer did not leave a comment.

Ruth Silva  |  Overall Experience 
Rating:
5.0

The man who is working at this location is really profi.

ALEKSANDR LUSHCHIK 
Rating:
3.0

Overall, it was a good experience and Ernie and crew were extremely friendly and went above and beyond.

Veronica Scales  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha Mars  |  First Impressions 
Rating:
5.0

I have used this location for four years. They have always been friendly and answered all my questions before and after a purchase. Mikey was a great manager and Ernie being good one now.

jovonna stanfield 
Rating:
5.0

Customer did not leave a comment.

arturo corral 
Rating:
5.0

Make sure your new employees are supervised when hooking up the trailers. They don’t allow the customers to hook them up and your unsupervised new employee did not secure the hitch to the ball. The first bump I hit the trailer bounced off of the ball. The safety chains saved the day and although the trailer neck went underneath my 3 week old 2023 Power Wagon it could not reach the differential and the body of the trailer could not contact the back of my truck. I personally connected the trailer properly on the side of the road while traffic drove past. By the grace of God my truck was not damaged and I was not injured. Your employee was extremely negligent and fortunately a catastrophe was avoided.

James Hollmann 
Rating:
5.0

Everyone especially the manager was awesome !!"

Penny Worley 
Rating:
2.0

When I rented the truck, I was NOT given the key fob. The key fob was behind the seat on the floorboard. I drove to several U-Haul locations in Las Cruces, NM and One in Lordsburg, NM in an attempt to get help in locating the key fob. When I returned the truck and after finding the fob under the safety equipment behind the seat, I was charged for ALL the extra miles I drove trying to get help in locating the fob. Without the fob I was unable to lock the truck and someone had to stay with the truck constantly to prevent the truck from being stolen because of the push button ignition system. I may NEVER use U-HAUL AGAIN!!!!!

Allan Morrice 
Rating:
3.0

get your systems correct. i recieved over 20 emails and text messages. separate invoices for each ubox. lots of charges and refunds on card. but local people were nice and everything was delivered as asked. but admin/tech side issues

JEREMIAH JACKSON 
Rating:
4.0

Customer did not leave a comment.

Yvette Hernandez 
Rating:
5.0

Customer did not leave a comment.

Mikey Lopez 
Rating:
3.0

Canceled my storage space Difficulty in finding it Could not get help with this

DONNA REID  |  First Impressions 
Rating:
5.0

The GM was very helpful and courteous. He took care of all our needs in a timely manner.

rod howard  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gerry Hancook   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sandy medina 
Rating:
5.0

Customer did not leave a comment.

NORMAN COHEN 
Rating:
5.0

Customer did not leave a comment.

steven Gonalez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gary hartwig 
Rating:
1.0

When I returned truck and trailer the man who c h ecked us In was so rude to us that i doubt o will ever rent from uhaul again. He was rude to me, my ex h I stand and my son. I could not believe the way we were treated after spending close to1000 dollars. He said after being rude and we told him it was Un called for that we could leave now. I said I just want to make sure we don't get charged extra, pretty sure you have better things to do than hang out at uhaul. I couldn't believe how he treated us. I called facility and they said someone would call me back but no call back

Rhonda Johnson 
Rating:
5.0

Customer did not leave a comment.

James Hollmann 
Rating:
5.0

I wish every business in Roswell were this well run and staffed. Excellent in every respect.

DR SIDD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristina Solis 
Rating:
5.0

Nothing

Vanessa Gonzales 
Rating:
5.0

Customer did not leave a comment.

Robert Takacs 
Rating:
5.0

Customer did not leave a comment.

Edgar Little 
Rating:
5.0

Customer did not leave a comment.

Heather Medley  |  Overall Experience 
Rating:
5.0

The ramp was short and made it a steep incline to get thing into the truck other than that everything was great thanks for making the whole experience fast and easy

tino archuleta 
Rating:
5.0

Staff was especially helpful and prompt In Delivery and pickup. Nothing was an issue except billing.

Donna Jo 
Rating:
3.0

1st vehicle had check engine light on, manager wanted me to call roadside assistance instead of providing alternate vehicle. I had to refuse, then they upgraded to 20 foot.

Peter Decker 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE HOPKINS 
Rating:
1.0

Mike a manager or owner who helped me was rude and another employee said he would bring the truck around for me. And Mike states why we bringing trucks up for people. The other employee stated customer service. I had to walk the front parking lot by the road and look for my own truck! Mike was not about customer service at all!

Kalama Davis 
Rating:
5.0

ever thing was great . thanks very much

Theresa WINTERS 
Rating:
5.0

Customer did not leave a comment.

Barbara Young 
Rating:
4.0

Van was excellent. When I got home I saw a text message to complete a form BEFORE leaving the location. By the time I got home the link had expired. It would be helpful if the employee at the rental location informed me when I picked up the van that I would be getting and to just wait for it at the lot. Otherwise all good

Richard Sidd 
Rating:
1.0

Customer did not leave a comment.

Jacson Morgan  |  Overall Experience 
Rating:
5.0

The only thing I would do to improve things is to have usb ports in the cab so you can charge your cell phone. I had to buy an old school cigarette lighter phone charger that had usb ports to charge my super modern iPhone!!!! 😂😂😂

john peterson 
Rating:
5.0

Customer did not leave a comment.

william lutgen 
Rating:
4.0

Always greeted with a smile. Staff very helpful

Julianna Messner 
Rating:
5.0

I had started the online process to reserve the unit I wanted. When I went Sunday to start moving things in the front office staff was very friendly and the whole thing was super simple. I am happy with everything so far.

Michele Boyle  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Analisa Lara 
Rating:
5.0

Customer did not leave a comment.

Alishia Pennell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Hitt 
Rating:
5.0

Mike knows what he is doing there and has been doing great for many years.

John Ford 
Rating:
5.0

Customer did not leave a comment.

Jeremy Banks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Xavier Natera  |  Overall Experience 
Rating:
3.0

It would have been nice to have gone over the contract with someone. I didn't know we were supposed to check everything prior to leaving the facility. The truck I rented had 5/8 tank of gas, but it was supposed to have 3/4 tank. That is an extra 3 gallons that I had to put in in order to be in compliance with the contract. If I am expected to uphold my end of the contract then I feel you should as well. When we returned our equipment the guy was rude and acted like we were such a bother. I feel he could use some extra training in customer service and maybe even some sensitivity training.

Michael Grantham 
Rating:
5.0

Mikey Davis Jr Offered me an excellent Customer Service, He helped me with all my questions . I am very happy with your services.. Thank you

janet roth 
Rating:
5.0

Customer did not leave a comment.

SANDRA CARRANZA 
Rating:
5.0

Customer did not leave a comment.

Sandra Carranza 
Rating:
5.0

Customer did not leave a comment.

Tanisha Begay  |  First Impressions 
Rating:
5.0

Love this place, known the family for years, Thank you!!

Richard Otero  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Chance White  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tobosa Developmental Services  |  First Impressions 
Rating:
1.0

Uhaul is a joke!!!

Janet Brown 
Rating:
5.0

Customer did not leave a comment.

Alicia Odell   |  Overall Experience 
Rating:
5.0

Friendly and knowledgeable staff of my needs very understanding I would suggest best in nation

KAREN HAWTHORN   |  Overall Experience 
Rating:
5.0

Great Service

Danny Montgomery 
Rating:
5.0

Probably the best storage experience I have had. Mikey was great from start to finish. All of the staff were friendly and competent. Will use this facility again if I ever need too.

Tim Crnko  |  Overall Experience 
Rating:
5.0

Great staff!

Juliana Halvorson  |  Overall Experience 
Rating:
5.0

Service was excellent.

Brad Driscoll 
Rating:
5.0

The staff was always helpful and friendly.

Dana Wharton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam Diaz 
Rating:
5.0

Everything was easily done.

Emilio Peng  |  Overall Experience 
Rating:
2.0

When I arrived at the facility they had no lockers that were left for me to put my stuff in it took two days to resolve of which I'm running late I'm getting into one of the trucks back they did resolve it by giving me one 10 by 10 and a 5x10 so I just don't feel I would never use U-Haul again ever you know it has been inconvenient it has been a pain in my back side every since we started so there's my there's my feedback

anna lee mittelholz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cruz Graves  |  Overall Experience 
Rating:
5.0

Great job to the staff and mikly ( general manager) job well done 👍

Robert Ramos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRAVIS BRACKEEN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert Vandenbout  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gerry Hancook   |  First Impressions 
Rating:
4.0

Too expensive

Jaime Alvarado  |  Overall Experience 
Rating:
1.0

Roof leaked on my furniture

Brian Atwood  |  Overall Experience 
Rating:
5.0

Pleasant experience. Thank you!! Really appreciate you! 🖖🫶

Jaime Heitman  |  First Impressions 
Rating:
5.0

Love the facility and the people were great.

Tim Crnko  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jose carrera  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robin Bizzell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARIO RUE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharron Hunter   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Kedelty  |  Overall Experience 
Rating:
5.0

I wouldn’t consider using any other storage or moving company Mike and all his Employees are very courteous knowledgeable about what customers needs and takes time to assist your needs ..Always the Best And Best selection of equipment clean and never had any issues with any Equipment I’ve been customer since 1980. Thank you All for being the best….

KAREN HAWTHORN   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jesse Lopez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angel Endecott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danile Becerra  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Manuel Cabrera  |  Overall Experience 
Rating:
5.0

It was so convenient and everyone was so helpful. Would definitely recommend!!

Cheryl Martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Desirae Crane   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GAIL ARAGON  |  Overall Experience 
Rating:
5.0

This facility is no comparison to the locations in Chicago, Illinois. This location, is super clean indoors, has security, electronic card-swipe sign-in, what else can I say....I was very impressed. Thank you again.

bob gautsch  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

alicia gomez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luis Martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laura Quezada  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Kedelty  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kora Crampton   |  First Impressions 
Rating:
5.0

Staff was very helpful and friendly.

Michelle Kedelty  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KERRY LEWIS  |  Overall Experience 
Rating:
5.0

Mike Davis Jr. And his staff go above and beyond for customer satisfaction !! 5 stars. Very professional service. 100%

Anthony Garcia   |  First Impressions 
Rating:
3.0

The alarm system on the outside units was messed up the entire time I had my unit. This didn't make me feel like my things were secure. Also, a reason why I left is because the prices are higher than other places in town.

Ameri HITER  |  Overall Experience 
Rating:
5.0

Super friendly and helpful staff. Should the need arise, I would definitely use this Uhaul location again.

lisa wright  |  Overall Experience 
Rating:
5.0

Thanks for your reply

Juan Saiz   |  Overall Experience 
Rating:
5.0

They are very helpful especially Mike.

Cheryl Martinez  |  First Impressions 
Rating:
5.0

The only complaint I have is about where my unit is located. Very far from the entrance and had to wheel cart everything. I wish there would have been a closer entrance to the unit.

johnanna valverde  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela Gamboa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy Prince  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dora Porras  |  First Impressions 
Rating:
5.0

Very friendly and efficient staff. The system is very convenient.

Luis Martinez  |  First Impressions 
Rating:
5.0

The person that helped us was very helpful and he is awesome.

Michelle Kedelty  |  First Impressions 
Rating:
5.0

Ernie helped us with our rental, and he was amazing. Very professional and courteous. Thank you Ernie!

Terri French  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gordon Sidwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DR SIDD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexandra Anchondo  |  Overall Experience 
Rating:
5.0

Always 5 stars for Mr. Davis. I would not go anywhere else.

James Dunn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

harry dupape  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

harry dupape  |  Overall Experience 
Rating:
5.0

We worked with Cheyenne and Mike Cheyenne had to be the most sweetest person I ever met and well mannered and very patient and polite with us

natali anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dora Porras  |  First Impressions 
Rating:
5.0

I have to thank Ernie for making our moving and storage process much easier than expected.

Brady Parker  |  Overall Experience 
Rating:
5.0

Great experience! Thank you Roswell U-Haul!

heather hubbard  |  Overall Experience 
Rating:
5.0

What really makes this location a success is the manager Mikey who stepped into the very big shoes of his father Mike who already had set the bar extremely high. It really is the people who bring success to a franchise. The traits that Mikey exhibits cannot be taught.

Tracie McClain  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John R Janisch  |  Overall Experience 
Rating:
5.0

I have done business with the Davis family for 23 years. They are great people and run a great business.

James Dunn  |  First Impressions 
Rating:
5.0

Cheyenne Went above & beyond to help ! Very professional & kind speaking

Cari Miller  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cynthia Nobles  |  Overall Experience 
Rating:
5.0

good service great staff

anthelia brooks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roberta ARNOLD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERTA TASCHNER-ARNOLD  |  First Impressions 
Rating:
5.0

This uhaul dealer is one of the best I have experienced. I will definitely recommend to all the people I know here in town. Great location.

lynn Gunwall  |  Overall Experience 
Rating:
5.0

Great facility! Clean, well organized, and an extremely helpful staff.

Paul Dowling  |  First Impressions 
Rating:
5.0

Mike was really helpful in meeting all our needs!!

Pam Ferris   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BYCO Business Services INC.  |  First Impressions 
Rating:
5.0

The young lady at the counter and the young gentleman that checked in my trailer were AWESOME!! It was my first time getting a storage and they made it seamless. Also, I had a trailer that needed to be checked in but it was for a different location but they made it super convenient by letting me check it in their to make my experience easier. I really appreciate this whole team for helping me during a stressful time. Thanks guys, keep up the good work!!

Timothy Roach  |  First Impressions 
Rating:
5.0

They where friendly and helpful

Adrian Sandoval  |  Overall Experience 
Rating:
5.0

Excellent customer service, friendly, and helpful. Very clean facility!

Samantha Grant  |  First Impressions 
Rating:
5.0

That was a young gentleman helping me very inexperienced at Customer Service but he did his best nice and friendly not rude at all and the young lady excellent both employees were very nice and sweet to us we came from Albuquerque New Mexico

natali anderson  |  First Impressions 
Rating:
5.0

Professionally run uhaul dealer. Nice, friendly and accommodating.

lynn Gunwall  |  First Impressions 
Rating:
5.0

Mike and Ernie are awesome great customer service!

Jimmy Flores  |  Overall Experience 
Rating:
5.0

Thanks for all the help

Michael Dorr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randy Perez   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gordon Sidwell  |  First Impressions 
Rating:
5.0

Easy to rent and no hassle no paperwork...and beat of all no contracts...UHAUL IS THE TOP OF THE LINE IN STORAGE SOLUTIONS

Brandy Clark  |  First Impressions 
Rating:
5.0

Experience was great, I had no issues, facility and staff were excellent.

paul romero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Latonia Lacey  |  First Impressions 
Rating:
5.0

Great place to store your items with no worries

Gina Quiroz  |  Overall Experience 
Rating:
5.0

The staff was incredibly helpful And professional

Jason Wycoff  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mikaela Moreno  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Betty Trevino  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

manuela Baeza   |  First Impressions 
Rating:
2.0

Equipment not properly maintain and serviced.

Nathaniel Lovette  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARARITA E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DARRELL BETHANY  |  Overall Experience 
Rating:
5.0

My best uhaul experience as of yet.

STEVEN PONDER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dave McGinley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Annette Romero   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Israel Archuleta  |  First Impressions 
Rating:
5.0

The new Roswell facility on South Main is wonderful!

Jesse Cirolia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sydney Villa  |  Online Move In 
Rating:
5.0

Excellent and the manager was just the most attentive and helpful as well!!Loved being there just needed a larger unit and yours were all taken!!

NORMAN COHEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sydney Villa  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

KRISTY HOLMES  |  First Impressions 
Rating:
5.0

Staff were always helpful when needing anything , one of the best facilities we have ever used

amanda Dickerson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dana Wharton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maureen Olguin   |  First Impressions 
Rating:
5.0

Everyone that works there is super nice. Very informative too. Highly recommend them for storage and rentals.

Janene Macedo  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Corrina Munoz  |  Overall Experience 
Rating:
5.0

A very nice, clean and friendly facility. Very happy with the staff, especially Mike the manager, who was always knowledgeable, friendly, and through.

Yolanda Cooper  |  Overall Experience 
Rating:
5.0

Mikey did a wonderful job. Took very good care of my 84 year old mother. Thanks Mikey!

ALAN C FRENCH  |  Overall Experience 
Rating:
5.0

Mike Davis and his employees do a great job.

Thad Bennett   |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Leonard Gidney  |  Overall Experience 
Rating:
5.0

I Was Very Surprised With The Service! It was Outstanding and Very Friendly I Never Experienced Such Great Service! I Will Always Recommend Everyone I know to U-HAUL. Made Moving So Easy And A Stress Release!

Gilberto Carrillo  |  Online Move In 
Rating:
5.0

The staff and facility are amazing!!! I would highly recommend this location to anyone who has a need for storage or truck rental!

Shana Angell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Valerie Blaes  |  Overall Experience 
Rating:
1.0

They never reimbursed me for the 100 dollars they guaranteed multiple times I would get back once I brought the truck back. I still haven't gotten the money back after being promised. They THREW AWAY THREE BRAND NEW MATTRESSES IN MY UNIT and gave me a 24 hour window to respond to an email???? Excuse me, CALL ME if you're going to throw away my things. If I wasn't being charged DOUBLE when I originally had a unit at the Virginia location in roswell, for less than thirty dollars, they moved my storage, racked the price up to barely affordable, THEN said because I didn't ALSO buy insurance (which I WAS NEVER ASKED ABOUT) THAT THERES NOTHING THEY COULD DO ABOUT MY MATTRESSES. at LEAST give me back my extra 100 dollars.

Chelsea Muelker  |  Overall Experience 
Rating:
5.0

Mikey very courteous and helpful!

Bernice Martinez   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luis Vilella  |  First Impressions 
Rating:
5.0

The men that work there are VERY helpful and friendly.

diane mcmurtry  |  Overall Experience 
Rating:
5.0

We loved our storage. We felt totally comfortable leaving our belongings there. It was a safe place.

Dawn Archibeque   |  Overall Experience 
Rating:
5.0

Great place great experience!!Best customer service I have ever had!!

NORMAN COHEN  |  First Impressions 
Rating:
4.0

Great people friendly an helpful

DOUGLAS HAINES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KENNETH BENSINGER  |  Overall Experience 
Rating:
5.0

Great service

Darren Treadwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alfredo salas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Conrad Deanda  |  First Impressions 
Rating:
5.0

Attendant was friendly and helpful. Walked us to our storage and gave us a full explanation on how it all worked.

Juan Rodriguez   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

wendy davis  |  Overall Experience 
Rating:
5.0

Great service clean units

Darren Treadwell  |  First Impressions 
Rating:
5.0

They were helpful and kind need people like that great job.

francis madrid  |  First Impressions 
Rating:
2.0

The indoor climate controlled building flooded and destroyed and/or damaged some irreplaceable items, so I'm not exactly satisfied.

Shannon Gallagher  |  Overall Experience 
Rating:
4.0

I am very pleased with the service .I would recommend a storge to a freind ,service was good unit was clean close to the door that was handy.I really like drive in to the storge .considering it was raining that was very nice.my rateing on scale 1-10. Is 10 Thank u Maria Chavez.

MARIA CHAVEZ   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christi Brennan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

patricia florez  |  First Impressions 
Rating:
5.0

Upon returning my uhaul Mike,Tim,Ernie and Shyanna were very attentative, friendly,,and very knowledgeable. I love uhaul and will always recommend this great company and warm staff. Thank you Bonnie Cassidy

bonnie cassidy  |  First Impressions 
Rating:
5.0

Very informative and helpful. Very clean facility.

sHARLENE rAMEY-gONZALEZ  |  First Impressions 
Rating:
5.0

All staff was accommodating, very friendly and knowledgeable about all products. I really enjoy going to my unit and always feel welcomed. Thank you!

Yolanda Cooper  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WILLIAM BALL  |  First Impressions 
Rating:
5.0

Very very friendly and fast service. Great communication between myself and the staff they were very helpful. Facility clean as well. Would highly recommend!

REBECCA JURADO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Juan Ordonez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

harold simmons  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Juan Reyes Sanchez  |  Overall Experience 
Rating:
5.0

Mike the owner was fantastic and very accommodating. Great location

Thad Bennett   |  First Impressions 
Rating:
5.0

Everyone was professional and very helpful.

Diana Connell  |  Overall Experience 
Rating:
5.0

The staff is friendly, knowledgeable, kind and very helpful.

Diana Connell  |  First Impressions 
Rating:
5.0

This should be the Model store

Brian Conners  |  Overall Experience 
Rating:
5.0

Mike and his staff are great! They took good care of me and my belongings.

ABIGAIL DOMINGUEZ ROBLEDO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cindy carruth  |  Overall Experience 
Rating:
5.0

Above and beyond! Very helpful

Brian Conners  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANALUCIA PEREZ  |  First Impressions 
Rating:
5.0

The facility was just what we needed to securely store our belongings until we moved into our new home. The staff were all very friendly and helpful. I would highly recommend them to anyone needing to store their belongings or rent a truck.

tAMARA Richel  |  Overall Experience 
Rating:
3.0

My first visit I waited 45 min to unload because an 18 wheeler was blocking the auto door entrance where you pull in and unload, was very frustrated I had more things to bring but I ran out of day light!!!!

Harold Simmons  |  First Impressions 
Rating:
5.0

Excellent and friendly customer service. Thank you.

cindy carruth  |  First Impressions 
Rating:
5.0

These folks always have a smile, very friendly and knowledgeable. Beautiful facilities...safe...and a great loading and unloading area. Was VERY pleased. Thank you for the wonderful service.

Loretta Hernandez  |  First Impressions 
Rating:
5.0

Loved the convenience of having a loading/unloading bay. It was raining so we stayed completely dry. Lots of space to unload Uhaul. The carts were very helpful and my unit was close to the unloading area. Facility was clean and spacious. Very nice restrooms.

Cynthia Peterson-Cunningham  |  Online Move In 
Rating:
5.0

Everyone was so polite & accommodating. We were transferred, & will be looking for “U-Haul” storage again based on the new Roswell store.

rex heller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shakanyah Millican  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Desiree Silva  |  Overall Experience 
Rating:
5.0

We were tired after driving for over eight hours but the services we got were awesome. The stuff was so helpful and the storage was well maintained. We knew that we had chosen the right place to keep our belongings. Keep up the good work.

SUBIRA MOGAKA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jefren Santos  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Johnson Jr  |  First Impressions 
Rating:
5.0

The only complaint is I did not receive the code to get into the building to access my storage unit! Everything else was great and easy!! Mike took great care of us!!

MATTI COCKRUM  |  First Impressions 
Rating:
5.0

Excellent, hands-on customer service! This is a brand new facility, and they are open about their growing pains and dealing with them head on. Access ease is adequate to my needs, and improving rapidly. Thanks especially to Mikey, but the rest of the staff were also friendly and helpful!

Kevin Ascherfeld  |  First Impressions 
No reviews have been submitted for this location.

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