Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Bobby V the assistant manager at the shreveport pines rd location was excellent! Handled all customer in a timely professional manner. In a world where customer service is lost. He clearly knows how to treat and assist people.
DONTRELL M
Rating:
5.0
Customer did not leave a comment.
Joel O
Rating:
5.0
Friendly, courteous, and very professional. No problems at all.
Cynthia R
Rating:
5.0
Honestly it is a good location. The manager was very knowledgeable of his job. And he walk you through your rental and make sure you understood your terms and conditions. We will offered the insurance in which we got. The gas mileage was not what was written on the paper but the manager did adjust it. The back of the van was not as clean as expected it was not bad. This was the only thing that was wrong. But overall it was a great experience. Yes I will be back to this location because the customer service was Great from both employees.
Anne G
Rating:
5.0
Eric is sooo nice and patient. I would OLNY use his location here forward 😊
Taiquetta V
Rating:
5.0
Customer did not leave a comment.
Demiya T
|
Overall Experience
Rating:
5.0
Employees were very helpful and courteous.
tawanna w
Rating:
5.0
Keep up the outstanding service, I received from this location
PEARLIE H
Rating:
5.0
Customer did not leave a comment.
jimmy j
Rating:
5.0
Bobby B. was a great help, definitely would’ve been stuck without him, im recommending this location and Bobby to anyone i know looking for help with a u haul.
Tyler R
Rating:
5.0
He went above and beyond to get me on my way! Even in a downpour he finished making sure everything was done. Yes if needed I would rent from him again.
Hugh R
Rating:
1.0
The manager was rude and kept interrupting me and refused to listen to me when on the phone. Had this not been the only location that had what we needed we would have gone somewhere else. We will Never use this location again.
Nathan E
Rating:
4.0
Very friendly folk there.
W P
Rating:
5.0
Nothing at this time
LADELL W
Rating:
5.0
Customer did not leave a comment.
Demiya T
|
Online Move In
Rating:
5.0
Very professional.....
marvis j
Rating:
5.0
Customer did not leave a comment.
Barry J
Rating:
4.0
Customer did not leave a comment.
Greg C
Rating:
5.0
Customer did not leave a comment.
RANDALL B
Rating:
4.0
Customer did not leave a comment.
Shaun P
Rating:
4.0
Customer did not leave a comment.
NATASHA K
Rating:
5.0
Customer did not leave a comment.
Waynes M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Erica A
Rating:
5.0
Bobby is awesome and great customer service
missey M
Rating:
4.0
Improve your app. Spent over half an hour trying to return the equipment because the app could find my location even with location services on.
Sherrill G
Rating:
5.0
Customer did not leave a comment.
Tameka K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Monica J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lakeisha T
|
Overall Experience
Rating:
4.0
Keep up the good work good n friendly customer service
Phyllis C
Rating:
5.0
Customer did not leave a comment.
Timothy M
Rating:
5.0
Customer did not leave a comment.
Danyelle S
Rating:
4.0
Customer did not leave a comment.
JAMES N
Rating:
1.0
I was charged a 25.00 cleaning fee and all I moved in the truck was a refrigerator, a washing machine, and a stove. I returned it the way I received it. When I called to get this corrected I received bunch of run around and adventurely I was to it was fix but I never received my money back
Shermiane J
Rating:
5.0
Great customer service both guys did an excellent job
CORTEZ D
Rating:
5.0
Customer did not leave a comment.
Calvin C
|
First Impressions
Rating:
5.0
I changed my mind about the size of the unit I needed, but Mr Booby never got frustrated with me he was very kind
gloria l
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Josa H
Rating:
5.0
The pickup was easy and fast. In fact, the right size had not been turned in for our rental, so they gave us the next size up (even though we didn’t need it lol) at no charge to make sure we didn’t have to wait. What a great associate!
MICHAEL E
Rating:
5.0
Bobby D was extremely helpful from phone call to drop-off. Very professional.
Pierre I
Rating:
5.0
Nothing the staff was accommodating
Friendly
Very informative in the renting of the ban
Theresa C
Rating:
5.0
Bobby b. Did a awesome job, I recommend him to be the head manner. Eric Malone was the worse person, I will never go back if he is there.
Ashley W
Rating:
5.0
Customer did not leave a comment.
Shardae T
Rating:
4.0
Customer did not leave a comment.
Camille G
Rating:
5.0
Attendant, I think his name was Eric, was super. Very friendly, exceedingly helpful and all around great Customer Service.
Donald H
Rating:
5.0
Customer did not leave a comment.
andre D
|
First Impressions
Rating:
3.0
Fix the app, it is horrible to work with and not user friendly.
Brittany S
Rating:
4.0
Great Service
Larry G
Rating:
4.0
Customer did not leave a comment.
Pat S
Rating:
5.0
Customer did not leave a comment.
RASHAWN H
|
Overall Experience
Rating:
5.0
Awesome staff at this location. Super helpful!!!
LATESHIA L
Rating:
5.0
The gentleman that assisted me with my trailer rental was knowledgeable, friendly, and helpful. He made my rental experience quick and painless. The equipment was well maintained and served it's purpose. I will definitely be back for all my future moving needs. Thanks
Jerry J
Rating:
5.0
Mr. Bobby was an awesome man, that really took care of my needs!! He recognized how stressful things were for me and did everything to ease the stress!!!!!!
maryland R
Rating:
3.0
Customer did not leave a comment.
Amanda F
|
Overall Experience
Rating:
5.0
Found everyone very knowledgeable and professional in every way. This is my reason for repeated use.
Angela H
Rating:
5.0
This was the 3rd location we were sent to to pick up equipment from our reservation which was a huge inconvenience that morning and made us late to meet movers, but at least they got us taken care of and the person working (Eric) was amazing, super helpful, and did everything he could to get us on our way after all the delays and frustration that morning. Uhaul needs to fix the reservation system (what's the point in making reservation if they don't even have equipment available for the reservation?) If I had known to just go to a different location first thing, it would have saved 1.5h of stress/driving all over town on the morning of our move.
Jennifer S
Rating:
5.0
Customer did not leave a comment.
GREGORY G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Anderson R
Rating:
5.0
Customer did not leave a comment.
ANNIE P
Rating:
5.0
Only problem I had was tired were low when I left lot but Eric said the guys were supposed to do that and next time it will be ready . Excellent customer service . Will not rent from anywhere but here !
Audrey L
Rating:
5.0
I would go back to that location again.
Denise W
Rating:
5.0
Customer did not leave a comment.
SIR'LECIA T
|
First Impressions
Rating:
5.0
Every thing and the service was excellent. The staff member was very helpful and very and polite
SIR'LECIA T
Rating:
5.0
Customer did not leave a comment.
Yolanda S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brandon T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tamara E
|
First Impressions
Rating:
5.0
Thanks to the Staff Eric Bobby And Will
DONALD B
|
Overall Experience
Rating:
5.0
I have no remarks but this location is prompt,professional and pleasantly pain free. The people 8 came in contact with were always professional and friendly. I appreciate the opportunity to help assist clearing up the situation of the storage. Keep up the good work and thank you for all you do.
Angela B
|
Overall Experience
Rating:
5.0
Nothing the service was excellent!
Erica G
Rating:
5.0
Customer did not leave a comment.
Christopher H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Christopher H
Rating:
3.0
Customer did not leave a comment.
Felecia D
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Emmanuel S
Rating:
5.0
Mr. Ballard was absolutely excellent today. I'm so grateful for his help! He got me set up quickly and efficiently, and was extremely kind. He made sure I had the right size trailer hitch to safely haul the trailer. And helped me install the new one that I bought today to make sure I was safe, because I didn't have the right size. He was extremely apologetic about the fact that my ball hitch was only 1 7/8, and that I needed a 2 in one for safety. I didn't mind buying one from him, because he was so nice. I hope U-haul recognizes what a great employee they have, because I don't ever want to go anywhere else but to him for my hauling needs. Thank you Bobby! I feel honored to have met you today!
Michelle H
Rating:
5.0
Customer did not leave a comment.
LATORIA L
Rating:
5.0
Hire more customers service representatives like Bobby B. He was beyond professional in every way.
Deloris W
Rating:
5.0
Customer did not leave a comment.
VICTOR S
|
Overall Experience
Rating:
1.0
Your employee was not friendly or welcoming. He made me feel like we were a bother
Tried to explain to him a tail light socket didn't work correctly but he did not want to hear about it
I WON'T GO BACK
Allen H
Rating:
5.0
Customer did not leave a comment.
Shacory D
Rating:
5.0
Eric really went over and beyond to help us!
ola r
|
First Impressions
Rating:
5.0
More parking
Karen S
Rating:
5.0
Customer did not leave a comment.
Kasheema W
Rating:
2.0
Missing items
Helen f
|
Overall Experience
Rating:
5.0
Bobby was working the check-in and the check out area. He was very knowledgeable and worked hard to make sure the check out process went smoothly. He's great!
logan b
Rating:
5.0
This is my go to place the people are wonderful I love all of them they have great customer service etiquette and will always make sure to tell all of my friends and family to go to this location!!!
They are my favorite!!
Wanda F
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Anner W
Rating:
5.0
Customer did not leave a comment.
Antonio A
Rating:
5.0
Customer did not leave a comment.
Susan S
Rating:
5.0
Customer did not leave a comment.
Brandon J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
freddie d
Rating:
5.0
I was very pleased with the service/employees and the cleanliness was top notch.
Cassandra A
|
Overall Experience
Rating:
5.0
Bobby was polite and had great customer service
shineah d
Rating:
4.0
I was charged for something that I didn’t use no was in my truck but over all it was a great experience.
Chelsea T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
LaShawn H
Rating:
5.0
Eric Malone was great!!!
Demetri F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Carolyn Y
Rating:
1.0
Customer did not leave a comment.
Jamie B
Rating:
5.0
Bobby was awesome as always!!! Great customer service
Jennifer s
Rating:
5.0
Donny was top notch!! Works day and night to ensure top quality service.
Keith S
Rating:
5.0
Excellent service
Annette T
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Sonya T
Rating:
5.0
Customer did not leave a comment.
Manita B
Rating:
5.0
The manager went above and beyond expectations when I rented a trailer to take a generator to a friend on oxygen. Even though it was almost closing time and his computer was not acting properly, he managed to get me a trailer. Thank you
thomas c
Rating:
5.0
Everything was great for me
Karen S
Rating:
5.0
The customer service is great. 5 stars across the board.
Jennifer s
Rating:
5.0
Customer did not leave a comment.
Keith C
Rating:
5.0
The customer service at this location has been excellent every time I have visited it. Everyone is always polite, helper and professional.
LARRY A
Rating:
3.0
Customer did not leave a comment.
patricia w
Rating:
5.0
Customer did not leave a comment.
Danna W
Rating:
4.0
Wilderness was great!
JOHN R
Rating:
5.0
Very professional, keep up the good work
A D
Rating:
5.0
Bobby and Eric were top notch and the return of equipment was flawless!
Charles C
Rating:
5.0
I had no issue, customer service representative were professional and were able to accommodate my needs successfully. I also have a storage and the guys a this particular local are always mannerable and have very pleasant demeanors. The office is clean and they explain every aspect of the rental, so you can understand.
carmen e
Rating:
5.0
Great team
Doris S
Rating:
5.0
Bobby Ballard was absolutely helpful and provided great customer service he check me in quick and very satisfied
BRENETTA S
Rating:
1.0
Customer did not leave a comment.
DEBBIE W
Rating:
5.0
Customer did not leave a comment.
Howard H
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Monica J
|
First Impressions
Rating:
5.0
Bobby took care of me at all cost. He was very professional about everything. Any question I ask me asked . I will Recommend anybody I know to come there for a u haul . The whole staff is great . Best U haul spot in Shreveport Bossier.
Brandon J
|
First Impressions
Rating:
5.0
Bobby and Wilbert is doing a great job!! Give them both a raise!!
Billy R
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Tim J
Rating:
5.0
Customer did not leave a comment.
khalia r
|
Overall Experience
Rating:
5.0
Very small driveways. Extremely helpful and accommodating staff
Crystal W
Rating:
4.0
Customer did not leave a comment.
Cynthia R
Rating:
5.0
Customer did not leave a comment.
Kimberley H
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Linda C
|
Overall Experience
Rating:
4.0
Very busy place, to much for one attendant
Gail o
Rating:
5.0
At 76, this was my first experience to rent a U-Haul myself. It was an enjoyable experience. It was so hassle-free, it was surprising! The two young men that helped me, one when I rented and one when I returned were excellent with customer service. U-Haul is blessed to have such good employees. A rare find in today's world. Thank you again for operating such a good company!
Jane C
Rating:
5.0
I really cannot think of anything
LARRY A
Rating:
5.0
Customer did not leave a comment.
Chrandra C
Rating:
5.0
Customer did not leave a comment.
Jasmine B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LATOYIA M
Rating:
5.0
Wilbert the Manger was great in helping me
Billy R
|
First Impressions
Rating:
5.0
Eric was most helpful.
Stephanie H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Latoya T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
David D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Charlotte Y
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
TOCCARA M
|
Overall Experience
Rating:
3.0
Eric was very rude and had a nasty attitude. Meanwhile, the other guy was really sweet and was really helpful!
alyssa b
Rating:
3.0
Customer did not leave a comment.
Donna C
Rating:
5.0
Customer did not leave a comment.
Ola C
Rating:
3.0
The employee was rude and unpleasant
George k
Rating:
5.0
everything was perfect
Barbara K
Rating:
4.0
Customer did not leave a comment.
GARY N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tori M
|
First Impressions
Rating:
5.0
The staff were very helpful and courteous!!!
Mickey L
|
Overall Experience
Rating:
5.0
Overall I had a good experience
Una C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Dawanna F
|
Overall Experience
Rating:
5.0
Friendly and helpful from start to finish. Very good service rendered.
Sandra S
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Andrew Y
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Gwendolyn J
|
Overall Experience
Rating:
5.0
Excellent staffing, very resourceful.
LATORIA L
|
Overall Experience
Rating:
5.0
Left the the access card and couldn’t get in.
KAREN C
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Raven C
|
Overall Experience
Rating:
1.0
Why am I receiving this! Shouldn’t be tied to me at all!
NATALIE F
|
Overall Experience
Rating:
5.0
Staff member was helpful and courteous and knowledgeable. Friendly as well.
Brandon T
|
First Impressions
Rating:
5.0
Eric was very professional, knowledgeable helpful, patience and understanding.
Betty M
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Cynthia G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Channel S
|
Overall Experience
Rating:
5.0
The staff was very friendly, professional, helpful and knowledgeable. I appreciate his help and service.
Betty M
|
First Impressions
Rating:
5.0
The guy who helped me was very helpful. He has wonderful customer service and I feel awful that I don’t remember his name but I remember his face. He was amazing and very helpful.
Tiara M
|
First Impressions
Rating:
5.0
The only negative was the constant increase in fees the last few months that I used the facility.
ANTHONY W
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
shirley l
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Derrick H
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Donetta J
|
Overall Experience
Rating:
5.0
Eric and Bobby are the best!!!
TAMMY D
|
Overall Experience
Rating:
5.0
Move in was fast and easy good customer service experience with the attendant that assisted me.
Una C
|
First Impressions
Rating:
3.0
N/A
DESTINY O
|
Overall Experience
Rating:
5.0
Very friendly staff and highly efficient!!
BARRY H
|
First Impressions
Rating:
5.0
Employees were very helpful and polite.
GLORIA T
|
Overall Experience
Rating:
3.0
My unit roof had a leak and so my stuff got wet and some of it had mildew but overall I had no problems
JEANENNE H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
jeremy W
|
Overall Experience
Rating:
5.0
Great Customer Service
Sharealla D
|
Online Move In
Rating:
5.0
Great
Tina S
|
First Impressions
Rating:
5.0
Thanks 4 everything especially the dumpster on site. Professional cletk
JANETTE J
|
Overall Experience
Rating:
5.0
Everything was good and the office clerk was very helpful and took his time and explain everything to me and made sure I was satisfied. Mr. Bobby Ballard was very nice gentleman and helpful. I was very satisfied
Sheila C
|
First Impressions
Rating:
5.0
I loved the customer service was so welcoming n warm it made me feel great about my moving thanks
Shakeitha J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
tanesha b
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JQUANDA P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John J
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Antavious W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Shashasomania P
|
First Impressions
Rating:
5.0
The Staff was Excellent and acted with the Hightest Professionlism!
KATE T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ANDRIA J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
XQUITE E
|
Overall Experience
Rating:
1.0
Someone called rohan signed up with my email.
I have not used your facilities.
ROHAN G
|
Overall Experience
Rating:
5.0
Eric was fabulous he made the whole process flawless
Edna J
|
Online Move In
Rating:
5.0
Love Uhaul and the customer service is great
SHERI H
|
Overall Experience
Rating:
5.0
The only issue that concerned me was the mold. My mattresses & appliances were over grown with mold.
Also want to make a note in file that
Paul Whiten my "father' moved the $10,000 worth of furniture to a storage building onto his property. With written terms that I pay no rent & can have it anytime. Thanks
ANNE S
|
Overall Experience
Rating:
5.0
Facility was secure , clean and well maintained . Employees were professional and very helpful .
Deborah F
|
Overall Experience
Rating:
5.0
Friendly staff.
QUIANA M
|
Overall Experience
Rating:
5.0
Staff was very good and nice and will recommend anyone to this location
Vanesa A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Virginia C
|
First Impressions
Rating:
5.0
Everytime I enter the store the staff was always friendly and helpful as well as kind.
paulette s
|
Overall Experience
Rating:
5.0
Great customer service, very helpful and always got the job done, no matter what., I'll not only use them again if needed, but ill also recommend them to someone else.
CAROYN K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Craig A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
PAMELA T
|
First Impressions
Rating:
5.0
My Name Is Gloria Lee,My Husband And I Were
Very Impressed With Your Employer Mr.Eric Malone,
He Went Above And Beyond His Call Of Duty,By
Making Sure We Had The Storage Size We Needed,
The Things We Were Storing In The 10x15 Was Not
Large Enuff So He Told Us To Give Him About 15min
And He Would Have A 10x20 Avlable And We Watched
Him Clean,Sweep And Blow Out That Building In Record Time,After Learning We Would Be Late Getting
The Rental Truck Back To The Location We Rented
It From,He Contacted The Company And They
Extended The Time For Us,We Would Highly Recmend
Uhale To Family And Friends,JJust As Mr.Molone Was
A Blessing To Us I’m Sure He Has And Will Continue To Be A Blessing To Others.Please Relay This Meaaage To Mr.Molone.
Thank You So Much For Your Time.
Sincerely Yours
Mr And Mrs Edward And Gloria Lee
EDWARD L
|
First Impressions
Rating:
5.0
Manager was very helpful with the special pricing. Thanks
Craig A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
edward s
|
Overall Experience
Rating:
5.0
Staff were outstanding professional and courteous!
byron d
|
First Impressions
Rating:
5.0
Eric was very helpful and very nice.
Janet P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
VASHSON B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MEGAN R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Pauleen W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TRIMAINE K
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
david r
|
Overall Experience
Rating:
1.0
Had this unit 8 years. I put in a request to vacate the unit for August 26th which is before my next payment date n they claim I put it in for July 26th... how could that be when I made the payment the same day for August. They cleared my unit out. Threw ALL my stuff out after 8 years of paying $103 + a month. I pay my account online every month and all my information was correct. I have updated my phone number over the years n the claim they have old numbers from 8 years ago. I was also told they don't go by the online account for uhaul BUT I see they collect the money from the online uhaul account. I've been waiting for the manager to call me but haven't heard a word from the manager yet... 3 hours ago...
CATHY C
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
GREGORY L
|
Overall Experience
Rating:
1.0
My unit was old and with alot of holes in it and ruin my belongings
Valerie S
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
SHELIA G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Shaqueita M
|
First Impressions
Rating:
5.0
I have absolutely NO complaints.
maryland j
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Everett J
|
Overall Experience
Rating:
5.0
Eric and his Assistant Manager are very knowledgeable and always go above and beyond to assist us.
WHITLEY R
|
First Impressions
Rating:
3.0
I need to have access to my unit after 10 pm. because of my work hours
shane g
|
Online Move In
Rating:
5.0
Erick was extremely helpful
vickie s
|
Overall Experience
Rating:
3.0
Need a power back up for gates when power gos out
David D
|
Online Move In
Rating:
4.0
Customer did not leave a comment.
Spayne M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Felicia M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Donetta J
|
First Impressions
Rating:
5.0
The people where great, the facility was nice. I did have an issue with the checking of the truck. They where having computer problems and the counter guys was by himself trying to check in three people at the same time. He was very nice and worked as fast as he could, but the computer was going up and down.
Janet P
|
First Impressions
Rating:
5.0
Excellent customer service!! The Websters always went above and beyond to accommodate their customers. They have a genuine caring attitude of service - rare find in these days. Thank you Don and Nella for 6 yrs of storing our stuff.
FLOYD C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DIVONNA T
|
First Impressions
Rating:
5.0
It's a pleasure to do business with the Webster's and we're happy to have them in our community. They are great people and always display professionalism.
Jason R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Annette T
|
First Impressions
Rating:
5.0
The staff was friendly and cordial. I experienced great customer service each time that I visited the facility. I appreciate the kindness that was shown by the staff.
Enid T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Christian S
|
Overall Experience
Rating:
5.0
Mr Don an Mrs Nelda were the best they by far have been the greatest of your staff to work with they were kind friendly helpful informative...... GREAT JOB !!!!
LaQuitha E
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jamila J
|
First Impressions
Rating:
5.0
Great people at this facility !! Worked with us was very friendly and accommodating!!
Robin M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ANITA B
|
Overall Experience
Rating:
5.0
Don and his wife are amazing, great service and clean facility
Clark J
|
Overall Experience
Rating:
5.0
The staff was very courteous. He had great customer service skills.
Enid T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Tatyana W
|
Overall Experience
Rating:
5.0
Don Webster is such a sweetie. He and his staff always made sure I was OK. I'll miss y'all!
michele w
|
Overall Experience
Rating:
5.0
I was treated like FAMILY. It was a great experience.
Warren W
|
Overall Experience
Rating:
5.0
Staff Was Nice And Friendly!
DESTINY O
|
First Impressions
Rating:
5.0
Verry frenly man. And helphful.
Mike P
|
First Impressions
Rating:
5.0
I will be sending a of my friends and family to this store. The owners are very nice people. Plus, they are very helpful.
ANITA B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
james r
|
First Impressions
Rating:
5.0
no comment.
FRED W
|
Overall Experience
Rating:
4.0
The experience was great
RACHEL M
|
Overall Experience
Rating:
4.0
Very helpful!
Melissa C
|
First Impressions
Rating:
5.0
Uhaul crew and all are doing well as a whole company. My recommendation for any storage etc. will most definitely be U-haul as a 1st choice destination to use. Keep up the good work and thanks.
Donzell A
|
Overall Experience
Rating:
5.0
Your Manager Shequeria Hill was very courteous, knowledgeable and professional. She was a great help to me.
SYLVIA C
|
Overall Experience
Rating:
5.0
I forgot their names but the two ladies we’re very helpful, professional, and answered all of my questions 😄
Shaterrica S
|
First Impressions
Rating:
5.0
Thanks for helping me with my move by providing everything I needed.
CASSANDRA H
|
Overall Experience
Rating:
5.0
I had health impairments during my Uhaul storage time and the staff was very helpful. I am thankful for the great customer service and my overall Uhaul experience.
Toni S
|
Overall Experience
Rating:
5.0
Thank you all for all the help you gave me.
frenchie w
|
Overall Experience
Rating:
5.0
Thank you!
Toni G
|
Overall Experience
Rating:
5.0
Good facilities...Great staff!
Linda H
|
Overall Experience
Rating:
5.0
I have always used uhaul for my storage needs and will refer friends and family as needed to U-Haul. Everyone was always very helpful
Kimberly G
|
Overall Experience
Rating:
5.0
Good service every time I came thanks
Carlos C
|
Overall Experience
Rating:
5.0
Staff was friendly, knowledgeable, and very helpful from beginning to end. Great customer service
Shrnatha E
|
First Impressions
Rating:
1.0
The staff was very rude and disrespectful. They said they wanted to help me on a move out but broke their verbal agreement. They took a call to a higher U haul representative personal. Out of space
BETTY D
|
Overall Experience
Rating:
1.0
Manager has a very very nasty attitude. The gate is always broke.
Linda B
|
Overall Experience
Rating:
3.0
Everything went well far as customer service. But my gate key never worked so every trip I made to the storage I had to blow my horn or go in for someone to open the gate.
Brandon C
|
First Impressions
Rating:
5.0
No comments.
Lee J
|
Overall Experience
Rating:
5.0
The staff was excellent
larhonda j
|
Overall Experience
Rating:
5.0
Had no problems . Check out and check in was very easy. People at both places were awesome!
Teri K
|
First Impressions
Rating:
5.0
lovely experience
Aretha G
|
Overall Experience
Rating:
5.0
Very friendly and helpful
Victor S
|
Overall Experience
Rating:
5.0
Thank you all for your kindness as well as patient when I was late paying.God bless you all!
Charlene C
|
Overall Experience
Rating:
5.0
Thanks for your kind service.
Phillip S
|
Overall Experience
Rating:
5.0
Great service and very friendly people. Thank you.
Michael W
|
Overall Experience
Rating:
4.0
Moved out b4 out date n I hope the charges have been removed
Lori B
|
Overall Experience
Rating:
5.0
Love it.... Will come again
Amber P
|
Overall Experience
Rating:
5.0
Great staff
DAVID B
|
Overall Experience
Rating:
1.0
Just rude people that work there
Adrian P
|
Overall Experience
Rating:
2.0
Nasty attitudes
Brandis R
|
Overall Experience
Rating:
4.0
Thank you very much for doing such a great service to serve the public. We really appreciate it very much.