Customer Reviews for U-Haul Moving & Storage at Semoran Blvd

8,647 reviews

2055 State Rd 436   Winter Park, FL 32792
(North of Aloma)

(407) 678-4467

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(407) 678-4467

2055 State Rd 436
Winter Park, FL 32792
(North of Aloma)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Donald E.  |  Overall Experience 
Rating:
3.0

Your app takes forever. Even standing in the store it took forever. Definitely not more convenient to use the app upon check out or return.

Kristi K. 
Rating:
4.0

Customer did not leave a comment.

Susan P. 
Rating:
5.0

Customer did not leave a comment.

Tammy N.  |  First Impressions 
Rating:
5.0

everyone who worked there was super nice and helpful and the install was very fast <3

mary M. 
Rating:
5.0

The return was efficient and easy.

Sidney S. 
Rating:
5.0

Improve nothing! I love the staff. Very helpful and friendly.

Joci G. 
Rating:
5.0

The team was great to work with and got the parts needed for a stealth hitch install with not only the 2" receiver but also the tow package with its required wiring. Quick drop off and pickup and looks great on my Palisade.

JOSHUA C. 
Rating:
5.0

Customer did not leave a comment.

Paul D. 
Rating:
5.0

Customer did not leave a comment.

Shernele N. 
Rating:
4.0

There was only one staff member staffing the desk and she had to go outside to inspect the truck I was returning, so everyone behind me in line had to wait quite a long time to be helped.

John S. 
Rating:
3.0

The employees were not very customer-focused. At drop-off, one was eating lunch at the counter. The van I rented was clean and worked fine, but the "change engine oil" message was on.

Jody M. 
Rating:
5.0

Customer did not leave a comment.

Terri P. 
Rating:
5.0

Customer did not leave a comment.

Daisy R. 
Rating:
3.0

Customer did not leave a comment.

Gabriel E. 
Rating:
3.0

Customer did not leave a comment.

Parker W. 
Rating:
5.0

Nothing, everything went smoothly, everything is great

PAUL M. 
Rating:
4.0

All of the older people were very nice and helpful. The on young lady that was helping me to do a short term truck rental no personality.

Carl L.  |  Overall Experience 
Rating:
5.0

Awesome customer service and staff extremely friendly and helpful

Michael B. 
Rating:
5.0

Excellent and friendly service all around. Honestly the best truck rental experience I've ever had, and we have moved 6 times over the past 9 years. That team was great!

Walter B. 
Rating:
5.0

Customer did not leave a comment.

scott N. 
Rating:
5.0

Customer did not leave a comment.

Keith A. 
Rating:
3.0

Customer did not leave a comment.

rom H. 
Rating:
4.0

Was provided a newer van (Dodge Promaster) which was excellent of loading and unloading items compared the the standard vans being used. Great on fuel efficiency, too.

Reynaldo R. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
3.0

Refund my money. This truck rental was a Nightmare! The transmission is going out and we were almost T-boned twice as when pulling out, the transmission would start slipping as if in neutral!!! I was forced to shift it manually KILLING MY FUEL ECONOMY. Worst rental EVER!!!

Matthew D. 
Rating:
5.0

Never had a problem reserving a truck and picking up for the day except once…very accommodating

Ashley M. 
Rating:
5.0

Joshua was the Greatest!

Patricia K. 
Rating:
5.0

Customer did not leave a comment.

Ruben S. 
Rating:
5.0

Well supplied business. Front door illusive as was the interior traffic pattern.

Anna I. 
Rating:
1.0

Worst company ever

Bayne R. 
Rating:
4.0

Have more equipment. I ordered an appliance dolly and you had none, luckily they did not charge me and my dolly worked with the help of some straps I had.

JESSICA F. 
Rating:
5.0

Customer did not leave a comment.

Luis A F. 
Rating:
5.0

Excellent service, excellent customer service

Areskiy B. 
Rating:
5.0

Customer did not leave a comment.

Brenda G. 
Rating:
5.0

Customer did not leave a comment.

ANGELA H.  |  First Impressions 
Rating:
5.0

Johnathan was very good at his job.

Curtis C. 
Rating:
5.0

Easy drop off

RAMB M. 
Rating:
5.0

Customer did not leave a comment.

jose R. 
Rating:
5.0

Customer did not leave a comment.

Edil Roberto M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
4.0

Well-built trailers. Service at the site where rented was very good.

John C. 
Rating:
5.0

Customer did not leave a comment.

JODY D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert S. 
Rating:
3.0

My reservation was made 2 months in advance to this date I needed a 20 foot truck. I did not need anything bigger for my move for me and my Newly wedded Wife. On 02/13 I was called and told the original Location “Midgard” a U-Hual Location in Viera, Florida would NOT have a 20 foot truck, the representative who called stated they would call around surrounding locations in the Melbourne, Rockledge area for a 20 foot truck available for pick up at 8:30am. I was called back 15 mins later and told the “Cocoa Blvd” location would have a truck for that time. At 5:45 PM the same day, (02/13), I was told that there would not be a 20ft truck at this location or any other location around where the home was I needed to move out of. At this point the only option I had was to accept the 26ft truck which was way to big for the amount of stuff I would be loading on a truck. Fast forward for the morning of, I go to the Aurora Rd location to pick up my 26ft truck, upon getting to the point of the online check in where I was to find which truck it was, I discovered it was tucked behind ANOTHER 26ft truck, this made it incredibly frustrating at this point and I have to maneuver this large truck VERY carefully to avoid damage to the property and the same size truck behind me. I also discovered upon arriving to my home I was moving out of, I was never given the Utility Dolly or furniture pads I had purchased along with the truck rental. At this point I am extremely frustrated. The overall care in this situation was not handled properly and I felt like my reservation that was made 2 months in advance to this date was not important enough to ensure I was given the truck I was ordered. Not sure who is to blame but this situation overall delayed the moving process and caused lots of frustration for me and my now wife. Whoever sees this I really do hope you and your corporate offices take this situation into account - I would hate for this to happen to anyone else who rents a U-Hual Truck.

Gabriel L. 
Rating:
1.0

Gas was on Empty truck was filthy inside never again

Bruno C. 
Rating:
3.0

Access code wasn't working even when staff changed the code and attempted to enter it themselves.

Michael O.  |  First Impressions 
Rating:
5.0

Great, very professional, team work!!!

Olga K. 
Rating:
5.0

Customer did not leave a comment.

WILFREDO R. 
Rating:
5.0

Customer did not leave a comment.

Linda G.  |  First Impressions 
Rating:
4.0

All good, except really could use it more if you open @ 6 am on the weekends

ross j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark F. 
Rating:
5.0

Customer did not leave a comment.

Pedro E. 
Rating:
5.0

The personnel was very helpful and professional

Kartini P. 
Rating:
1.0

I was not able to get into my storage unit. My code never worked. I had it reset multiple times by the staff. I ended up getting a storage unit somewhere else.

Darin D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patti G. 
Rating:
3.0

Honestly I really do not like writing bad reviews. However this truck needed some work. My husband is a mechanic and he noticed when he was driving the truck that this truck barely had brake life left in the pads. Seeing that this is a truck for moving things heavy I find this very dangerous. When I was driving the truck it did not have an alignment either. Thankfully we weren't moving anything super heavy or else this could have caused an accident. When I was driving the alignment of the steering wheel and tires made it very hard to drive on the highways. I really think you should put more work into your trucks to make it safe for people who do not know about cars cause thankfully we know how to drive any type of vehicle and can maneuver a poorly maintained truck.

Destiny O. 
Rating:
5.0

I've never had any issues with this location and I've been here several times.The crew here has always been very nice and professional.Would definitely recommend to others

deborah C. 
Rating:
5.0

Customer did not leave a comment.

JAKHARI J. 
Rating:
5.0

Customer did not leave a comment.

Mona M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

clavontae A. 
Rating:
5.0

Drop off location needed to be changed and I called U-Haul customer service for help. It was a wonderful experience they were very helpful and made necessary changes. Both the customer service and employee at drop off could not have been more pleasant to work with. Keep up the good service, we'll definitely use U-Haul again.

dennis B. 
Rating:
5.0

I have rented with Uhaul multiple times and every time it was a great experience. Thank you for that and keep up the good work!!

Arun D. 
Rating:
4.0

I rented a dolly but it didn't work with the boxes I had. What I appreciated more was the compassion the gentlemen this morning had when I broke down due to personal reasons of having to take my stuff out of my house and put it in a storage unit alone bc I'm trying to escape an abusive relationship. And the gentleman who checked me back in was just as kind and courteous. Thank you

Charmane B. 
Rating:
5.0

Very very clean the lady that clean the Place work Hard

Juan M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harry S. 
Rating:
5.0

Customer did not leave a comment.

John A. 
Rating:
5.0

Customer did not leave a comment.

Angemarie A. 
Rating:
3.0

What is the point of making a reservation if it is still going to take ape hours? Just tell me what time to drop it off to expedite the time i'm without a vehicle.

Michelle S. 
Rating:
5.0

Customer did not leave a comment.

Reinier E. 
Rating:
5.0

Customer did not leave a comment.

Redgie F. 
Rating:
5.0

Customer did not leave a comment.

tim H. 
Rating:
5.0

Off hand I can't think of anything else you need to do at the moment. Customer service was great!!!

Herbert A. 
Rating:
5.0

Customer did not leave a comment.

Kevin O. 
Rating:
5.0

easy late night pick up process

Jeanna P. 
Rating:
4.0

I was disappointed that my reservation was not in the computer at this location although I had reserved it in advance online which delayed my rental as the associate had to create a new reservation and when I went to the location they did not have a 10 ft. truck available however the associate made it right by offering a 15 ft. truck at no extra charge so that was appreciated but still it was inconvenient and caused me to be late to pick up rented furniture the special occasion of my daughters baby shower. We almost did not fishy decorating the venue before guests were to arrive!

Vanessa C. 
Rating:
5.0

Customer did not leave a comment.

EDWARD W. 
Rating:
5.0

Customer did not leave a comment.

BRANDEN M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

arina M. 
Rating:
5.0

Customer did not leave a comment.

Peter L. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

andrea B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT L. 
Rating:
5.0

Customer did not leave a comment.

Jeff J. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

We were originally going to drop off the trailer in another part of Orlando where crime is an issue, so I called the hotline to check if we could drop off somewhere else. The person that answered the phone was very helpful and spoke clear English - major plus in today's America. Hotline employee redirected me to a location that could handle the trailer and saved me a trip to the wrong alternate location. At the 2055 SR 436 location, a very nice gentleman came out and disconnected the trailer for us despite me having parked a hundred feet away from the correct spot. He then accommodated the acceptance of the equipment. Stellar experience across the board with UHAUL.

Christopher N. 
Rating:
5.0

Customer did not leave a comment.

Alexis R. 
Rating:
4.0

Customer did not leave a comment.

americo i.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas O.  |  First Impressions 
Rating:
5.0

Thanks Dominique for your help.

Grant H. 
Rating:
5.0

Customer did not leave a comment.

Mark O. 
Rating:
4.0

Customer did not leave a comment.

Trefor P. 
Rating:
3.0

Customer did not leave a comment.

adriana A. 
Rating:
5.0

I thought everything was well done. People were nice polite vehicle was excellent now issues whatsoever

Mike M. 
Rating:
2.0

I was under 10 minutes late to drop off the rental truck and got charged for a full day the guy and lady working were rude and not helpful at all to be charged 20 dollars for a few minutes late is wrong especially with the rental tax of almost 40 dollars. Such bull crap

Ryan B. 
Rating:
5.0

josh is an amazing manager!!! Thank you for all you help Josh!!

aneysa r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven L. 
Rating:
5.0

All the people at U-Haul Moving & Storage at Semoran Blvd were helpful and quite efficient during my drop-off of a 15' truck and a car hauler/mover. Well done!

Steven L. 
Rating:
5.0

Customer did not leave a comment.

Richard J. 
Rating:
5.0

Customer did not leave a comment.

margaret M. 
Rating:
4.0

Mileage charge seemed to be highest I have ever paid.

Bryan W. 
Rating:
5.0

Customer did not leave a comment.

Saulo S. 
Rating:
5.0

Everyone was very nice

Heather L. 
Rating:
5.0

Outstanding

Pedro R. 
Rating:
5.0

Customer did not leave a comment.

Johnny T. 
Rating:
5.0

Customer did not leave a comment.

Yulonda M. 
Rating:
3.0

Customer did not leave a comment.

Richard F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john L. 
Rating:
5.0

Customer did not leave a comment.

Shelley D. 
Rating:
5.0

Customer did not leave a comment.

Ruth B. 
Rating:
5.0

Customer did not leave a comment.

Spyros B. 
Rating:
5.0

Customer did not leave a comment.

tim H. 
Rating:
5.0

Awesome service swift and accurate

JAMES N. 
Rating:
5.0

The service was excellent. Maurice was so pleasant throughout the process. Drop-off was also easy and efficient. Staff was perfect.

Juan G. 
Rating:
5.0

My family and I have been using this Uhual location for about 15 years now and I wont go to a different one. I've always had a great experience , clean trucks and just overall an easy process during a stressful time !

Rebecca A. 
Rating:
5.0

Todo estubo bien

Jose M. 
Rating:
5.0

Your employees are extremely friendly and helpful to me. I appreciate the fine professionalism they all show me.

Harry B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Karolyn M.  |  Overall Experience 
Rating:
5.0

Josh is excellent

LARRY J.  |  Overall Experience 
Rating:
5.0

Thank you very much for making this easy to navigate with my one-way trailer and helping me even back it up. You guys rock keep up the great work.

kathleen c.  |  First Impressions 
Rating:
5.0

From the beginning of me using the storage facility it has been a pleasure. Everyone from the manager on down was always helpful. I have used U-Haul for many years over just about the entire United States. And I can truthfully say this has been the best experience. Thank you Donald Manning.

Donald M.  |  Overall Experience 
Rating:
5.0

Everything was good and went smoothly. Staff is very nice. Highly recommend this location.

Jonathan B.  |  Online Move In 
Rating:
5.0

Maurice was excellent! Kind, informative and very easy to work with! 100% EXCELLENT!!!!

Jacqueline D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

david h.  |  First Impressions 
Rating:
5.0

Manager Josh Crawford and employee Dominique were super friendly and helpful!! Went above and beyond to help me with storage unit.

Cathy W.  |  First Impressions 
Rating:
1.0

Unit was not misrepresented at all... but thought it was going to be a little more than a broom closet for $85/month. When i advised them it was waay to small.they offered .. NOTHING. Even though i told them i was having to get space at another facility and i had moved NOTHING in ... it was rented for moving in that day and did not happen. They offered ....nothing.not even to refund my money.nothing.so im forced to deal with it with my financial institution....which ALWAYS finds it in my favor. So they could have avoided all the b.s. that we are both now going to have to deal with.... They should have just done the RIGHT thing.

Craig O.  |  Online Move In 
Rating:
5.0

This U-haul location is amazing!!!

Warren S.  |  First Impressions 
Rating:
4.0

Air conditioned unit was not cool. Fans did not come on in the hallways:( very hot inside building. Staff great.

Jodie S.  |  Overall Experience 
Rating:
5.0

Thank you!

Trimaine M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

LARRY J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mitchell f.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MORRIS S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SCOTT R.  |  Overall Experience 
Rating:
4.0

I lost a piece of furniture because the doors locked early and was unable to retrieve it.

Christoper Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rosie t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EPHRAM R.  |  Overall Experience 
Rating:
5.0

Continue to be very impressed with Uhaul as an organization. The combined convenience of a storage facility and trailer rental facility, at a competitive price, has kept me from buying a trailer and storing on free and readily available space located just 20 min further away. I use the units and trailers more than 5x per year. Side note: the employees also don't seem to hate life like it seems at other similar businesses, but purely anecdotal point of reference.

BRADLEY H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg T.  |  Overall Experience 
Rating:
5.0

The man was very polite

IVETT R.  |  First Impressions 
Rating:
4.0

Great storage experience. Unfortunately super aggressive prompts for a review after, more than 7 text messages sent in less than 24 hours. Super obnoxious

STEVE B.  |  Overall Experience 
Rating:
5.0

Great facility, Mr Patterson was super helpful. There really made it easy for me

NEIL K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dominic C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DENISE B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KRISTAL C.  |  First Impressions 
Rating:
5.0

Staff very helpful. The storage rooms are indoors and well air-conditioned - a big plus in florida heat

Darian W.  |  Overall Experience 
Rating:
5.0

The Speedy movers, Jose' and Andres, Eduardo's 2 guys are excellente!! :) ***** 5 stars

Diane J.  |  First Impressions 
Rating:
1.0

I had a horrific experience. A move that should’ve lasted a half a day lasted till 10 pm thanks to U-Haul nonprofessional way of doing things. No one could find my reservation, I made a week before and the day before moving day I got a confirmation. Then the treatment I got at the facility of my storage unit was awful. It was raining and I had the largest truck full of furniture. After I had to rush to the office to REDO my reservation they all left while I had no access to the facility. I had to call the GM three times for assistance.

BLANCA M.  |  First Impressions 
Rating:
3.0

When I left and rented a truck and trailer I split the payment between a credit card and cash. Joshua told me I needed to leave an additional hundred dollar cash deposit which would be refunded to me after returning truck and trailer. now there is a problem with my hundred dollar cash refund because Joshua did not document it correctly and I am having a problem receiving my hundred dollar refund. Please call me at 718-916-9166. Thank you

JESSICA L.  |  Overall Experience 
Rating:
5.0

Great service

Nathan B.  |  First Impressions 
Rating:
1.0

I returned my storage unit on July 1st before 9am and was charged for the ENTIRE month. Customer service said there was nothing they could do. Yet, when I called the week before and asked about moving out, they never told me I would be charged for the entire month. On top of that the location was filthy, not ventilated, hot, humid , and unprotected with open doors . DO NOT RECOMMEND

Natalia D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gilberto H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kendrick A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carmen a.  |  Overall Experience 
Rating:
3.0

After being with U-haul for over 2 years I was disappointed that I was not given a refund of the difference of our monies when we left before the pre-paid month was finished. You have our email address should you have an adjustment in policy. After moving we found dead bugs in a corner and some bugs that looked as if they had been swept to the front of entrance door. (fortunately they were dead) So I do appreciate the efforts to keep up the facility.

Rowland R.  |  Overall Experience 
Rating:
5.0

I still need drop lock off

renee l.  |  Overall Experience 
Rating:
5.0

Maurice went the extra mile to make sure I had the materials to move my stuff

ERIN C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bernadette l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin B.  |  Overall Experience 
Rating:
4.0

I all rent from there

tania V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Danielle O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESSICA L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARK G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

April R.  |  First Impressions 
Rating:
5.0

The best customer service l have gotten in a long time thanks to Joshua and staff

evelyn f.  |  First Impressions 
Rating:
5.0

Joshua and the rest of the team were absolutely great. Thanks again super understanding and compassionate see how they are and tried to helpful through out the process.

Lisa G.  |  Overall Experience 
Rating:
1.0

More training in customer service.

RACHEL P.  |  First Impressions 
Rating:
5.0

They're always very helpful and very nice

MICHAEL J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ramon C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martha B.  |  First Impressions 
Rating:
4.0

I wish they would pro rate your storage if you dont stay the entire month. Due to this being storage, customers could move out at any time. U-haul should afford their customers a daily rate if they leave weeks before their monthly payment is due.

Tamara K.  |  Overall Experience 
Rating:
5.0

Excellent service. Always answer my questions. Prompt response. That’s where I go to store my things in the future.

Elvira T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dee H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GERALDINE L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert R.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Deborah F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy H.  |  First Impressions 
Rating:
4.0

Thank you for keeping my items safe while I was gone for so long!

Stephanie R.  |  Overall Experience 
Rating:
4.0

I felt my items were secure and everything appeared clean. Did not have interaction with staff very often as I was auto pay and usually just went to my unit and left. Besides they always seemed too busy.

TARA N.  |  Overall Experience 
Rating:
5.0

My experience with uhaul was great! Clean, convenient and reliable. I have no complaints. Thank you uhaul and team for taking such great care 🙏🏾

Brandon L.  |  Overall Experience 
Rating:
5.0

Staff is so friendly and helpful and I love seeing staff on site!

MYRA M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katherine M.  |  Overall Experience 
Rating:
5.0

Staff very nice. It was easy to get my storage No problems

DONNA K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tom A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Serge H.  |  First Impressions 
Rating:
5.0

Great facility & staff. I had my unit for over 10n years. I started with Wendell and ended with Nanette. Both were great at customer service & it was a pleasure dealing with this facility. I highly recommend them. 5 STARS!!!

CARL B.  |  Overall Experience 
Rating:
5.0

Good job

Oluyemisi A.  |  First Impressions 
Rating:
5.0

Awesome service 👏

Nathaniel H.  |  First Impressions 
Rating:
5.0

Access was easy. Very convenient for our move

Shayne J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebecca F.  |  Overall Experience 
Rating:
5.0

I had that unit for a very long time. I'm glad U-Haul was there when I needed it. Highly recommend this location!

MELISSA D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hendrik V.  |  Overall Experience 
Rating:
4.0

Lighting and climate control were not adequate.

Rizwan A.  |  Overall Experience 
Rating:
5.0

None But Thank You For Always Having Someone To Answer All Of My Concerns And Questions For These Last 23 Months From Jacksonville To Winter Park PEACE BLESSINGS AND MERRY CHRISTMAS TO EVERYONE 🙏🏾😘

Alicia m.  |  Overall Experience 
Rating:
3.0

I consistenly had issues with the alarm going off on me after I had indeed checked in. This was extremely frustrating and disrupting to what I was doing in my unit.

Deborah G.  |  Overall Experience 
Rating:
5.0

The place is clean

EVELYN V.  |  First Impressions 
Rating:
5.0

I tested by "not reading the instructions" the security for my storage, and it worked. Seriously, not a bad thing to know that there is additional security and reading instructions (well written) is of advantage.

Hendrik V.  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Robert D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDITH H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carlos M.  |  Overall Experience 
Rating:
1.0

This company has been made any and every moving experience I’ve had terrible. Over booking the equipment poorly maintained equipment, overhead fees, the list goes on and on. I will never use this company for moving service again.

david s.  |  Overall Experience 
Rating:
3.0

The girl who helped me at the register was unprofessional and unfriendly during our transaction.

KAYCEE J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

susan h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Madelyn W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leslie F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dylan R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARCUS S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Amara Smith - Guardian M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

yedidah i.  |  Overall Experience 
Rating:
5.0

PROMPT, COURTEOUS AND EFFICIENT SERVICES..WILL USE AGAIN!!

Angel N.  |  Overall Experience 
Rating:
5.0

Very straight forward, no fuss. No extra fees

Monica L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ann P.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

STACEY B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Marc O.  |  Overall Experience 
Rating:
1.0

My couch was ripped by a broken door and in less than a month my clothes and sneakers were molded.

Sinyan W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lissaette V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hannah B.  |  First Impressions 
Rating:
4.0

Price increases had to move out.....

Margit S.  |  Overall Experience 
Rating:
5.0

Josh is great to work with! Highly recommended!!

Christopher N.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sara K.  |  First Impressions 
Rating:
3.0

If I had not mentioned a reservation for the dollies I had RESERVED Joshua would’ve not said anything. When I realized that I had no dolly in the truck reserved I mentioned it to Joshua. His reply was we haven’t had any dollies for a while and he had to give one to another location! Really? I did the reservation but wasn’t given one. Then he said I could check if another UHAUL had one! So I was suppose to drive to another location to get one? Not cool! I was inconvenienced on a day that UHAUL was suppose to make it easy for me. Wasn’t happy at all. I felt I was dismissed with an oh well!

Brenda M.  |  First Impressions 
Rating:
5.0

Joshua was very helpful, knows his job and assisted with the entire process of getting my storage unit. Walked me through it all. Was very friendly. Thank you Joshua.

Julio Q.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karolyn M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Melina S.  |  Overall Experience 
Rating:
3.0

A monthly increase sort of forced me to vacate the space. Was not expecting it.

Hugo C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID C.  |  First Impressions 
Rating:
5.0

5 stars

Brian B.  |  Overall Experience 
Rating:
2.0

Staff was terrible. Gave me the wrong storage unit, had to go back to the office multiple times to resolve and staff had an attitude of indifference. I had to downgrade to a smaller unit and still was charged for the larger incorrect unit that I was given. Alarm also kept going off when i tried to access my unit. Overall it was just a bad experience

ZACHARY R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sylvester C.  |  First Impressions 
Rating:
5.0

My belongings were there for a very long time. I finally moved out and it was in the same condition I left in. The place was clean, secure and protected.

SUZANNE L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

SHIWAN B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Velma G.  |  Overall Experience 
Rating:
5.0

5 stars very kind folks

Brian B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANGEL O.  |  Overall Experience 
Rating:
5.0

Thank you!

carmen a.  |  Overall Experience 
Rating:
5.0

What started as a Small 5 X 5 exterior, but was inside non climate in 2003 when i graduated from College then A 10 × 10 when i moved back down in 2005 to start a new chapter, then in 2019 ended up with the biggest unit. As Had another unit someplace else, and wanted to combine all units in to 1. All the Managers and staff have been so nice, friendly, and helpful so decided to move back home, and no longer need.

KATHLEEN N.  |  Overall Experience 
Rating:
5.0

Staff was helpful and flexible with handing my request to change the unit size. In spite of being very busy, the staff person was friendly and helpful.

Donna K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Celesta T.  |  Overall Experience 
Rating:
5.0

Always a good experiance

Gregory V.  |  Overall Experience 
Rating:
5.0

Simply the most professional organization from my initial call 3 years ago to the moment I closed my final storage unit - countless rentals and units and the service and excellent standards never waivered. Simply the best choice for storage, rentals and excellent courteous service.

Mary Lynn M.  |  Overall Experience 
Rating:
3.0

I'm very upset because I reserved a 5/10 storage did not have it said whoever was in charge the 28th the Lady had the keys they needed to clean out my mower had to leave I could not wait until the 30th so now after a month I have to pay $40 extra I'm truly upset because I don't have money to move me to size I wanted plus we could not get in touch with 2other storage near me I've paid almost $200 in Jacksonville for over year I'm upset so I'm hoping I can get some kind of discount or senior discount starting in March for my first payment. Thank You Alicia Massey (407)310-2008 Also we had to wait in cold for 15minutes until alarm set on the complex I'm not one to complain much but this wasn't a pleasant experience But My Customer Service Rep. Was Very Kind in Doing My Contract

Alicia m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amber L.  |  First Impressions 
Rating:
5.0

Billy is awesome. I cannot even begin to explain my gratitude for him. I appreciate all the help he provided with the storage unit. I would highly recommend this Uhaul location. Thank you Billy!

Annabelle H.  |  Overall Experience 
Rating:
4.0

My only problem was the service was always so slow. There would be a line in the lobby and one person handling customers and other people would be walking around. Or there would be nobody in the lobby and I stood there waiting for what felt like 10 minutes. There was a gentleman in the garage and another one in what sounded like the bathroom and I had to shout for service. I've walked out of the lobby several times because I got tired of waiting to ask a question about products available.

KATHRYN B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Beverly J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KATHERINE Q.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dwain I.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jorden D.  |  Overall Experience 
Rating:
5.0

Great check in experience and return process.

Mark F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Rafael C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Marcos C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gabrielle F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID W.  |  Overall Experience 
Rating:
5.0

Samuel ,Maurice and there was another guy but forgot his name. Great customer service and very helpful.

Ruchelle S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Albert S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

soon beom k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARIA F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Veronie M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RUCHELLE S.  |  Overall Experience 
Rating:
5.0

If there’s more space to drive around it would be great. The parking next to it should be good to open more space for people to drive around. Other than that is good.

Elvira T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeannette C.  |  Overall Experience 
Rating:
5.0

They were awesome very helpful and waited for us cuz we got there late

Betty L.  |  First Impressions 
Rating:
2.0

This facility is virtually impossible to access and no Iparking anywhere due to all the rental vehicles available. Trailers are parked in every spot, including handicap parking areas. They are understaffed at peak hours.. There should be a limit in how many rentals can be returned to the same location. This is a Uhaul issue, not just this location. Would not recommend to anyone.

JAY S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

HUGH M.  |  Overall Experience 
Rating:
3.0

Storage Prices are too high

Shamika G.  |  First Impressions 
Rating:
1.0

When I booked the uhaul, I called and told the person in the phone I need a uhaul big enough for about 8 boxes and a queen sized bed and a desk. She suggested this size and the size of my space is too small. I had to squeeze my things in the space and I really wish she didn’t set me up for such a small storage unit.

Nicole N.  |  Online Move In 
Rating:
2.0

The loading docks were used for parking Uhaul Trucks. The day we moved out of our 10by10 and 10by 15 we had paid for labor for three people and we had to walk everything out to the parking lot and it took at least an extra hour at 225 dollars an hour because we couldn’t get to the docks. Dennis Smith unit 2029 and 2034

Dennis S.  |  Overall Experience 
Rating:
5.0

I have used U-Haul many times and have had a great experience each time. Online renting is really fast and efficient.

VANESSA P.  |  Online Move In 
Rating:
5.0

Move in was very simple and easy. Everything you needed was available, which made packing the storage unit quick and convenient! I have to call to check in because I changed my reservation multiple time but other than that my experience was great! Ms. Nona is very helpful and knows exactly what to do to care for her customers. She’s amazing!

Gabrielle F.  |  First Impressions 
Rating:
4.0

Had a little difficulty accessing facility after hours but was given help figuring it out. Excellent office staff service and support.

Lissaette V.  |  First Impressions 
Rating:
5.0

Thanks!

Stephanie W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nikita l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

IRMA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Craig B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebecca I.  |  Overall Experience 
Rating:
5.0

Excellent service from staff especially John thank you

ELBA F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Velma G.  |  First Impressions 
Rating:
5.0

August @ the front office was very knowledgeable, friendly, efficient and professional from beginning to end.

Trisha S.  |  Overall Experience 
Rating:
5.0

Everyone was extremely helpful! This was my first time using a storage unit and I was pleasantly surprised fitting a 5 foot dresser, queen sized bed frame, queen sized mattress, and my closet of clothes in a 5x5! More space than expected! 10 out of 10 would recommend!

HUGH M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID D.  |  Overall Experience 
Rating:
5.0

I am thrilled with the cleanliness and upkeep of the the indoor climate controlled storage area. I entrusted my possessions to the Uhaul storage on Semoran Blvd. in Orlando for a full year contained in a variety of storage systems (trunks, plastic bins, cardboard boxes, plastic bags, and suitcases). Upon move out, I did not find ONE bug or trace of pests while moving or unpacking. It was very impressive and I was gratefully pleased. Even upon doing the final sweep of the unit, there were zero traces of pests found. Amazing! Thank you for maintaining such clean and safe storage during my transition. I was able to transport and unload with confidence. The BEST storage location I have encountered to date over the span of multiple moves over the years.

Roxanne B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George G.  |  First Impressions 
Rating:
4.0

I have been using storage at thus UHaul for four years. The facility is clean and secure. The staff is friendly and helpful. The only critical comment is that this facility gets very busy. There can be a long wait at times.

PATRICIA W.  |  First Impressions 
Rating:
5.0

Every experience I've had with this location since I first moved to Orlando in 2005 has been great. The staff are all friendly, helpful, and always go the extra mile in my experience.

Shannon L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

janet s.  |  Overall Experience 
Rating:
4.0

The unit door occasionally malfunctioned

dee m.  |  Overall Experience 
Rating:
5.0

Owner was helpful and friendly.

CASEY M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shaye N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clara F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Evann L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Timothy S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KYLIE B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CENTRAL FLORIDA S.  |  Overall Experience 
Rating:
5.0

Awesome customer service. Very helpful and informative staff.

Janet C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

amber g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TOMAS R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Toni R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gernot B.  |  First Impressions 
Rating:
5.0

The two employees working the cash register in the morning on Sunday June 20th were phenomenal. I wish I’d written down their names. Eager to please and knowledgeable. I look forward to the rest of my lease at U-Haul.

Jeffrey K.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shelley L.  |  Overall Experience 
Rating:
4.0

I started the facility at $100 per month and is it steadily increased as I was ready to leave it was getting up to $150 a month I believe this is really a little excessive

FREDRICK W.  |  Overall Experience 
Rating:
5.0

The person who waited on me was great—courteous and friendly.

Pattii W.  |  First Impressions 
Rating:
3.0

The guy who came out to tell us about storage was polite and friendly. The directions on how to get to unit was confusing. I got lost and I’m a math and science teacher. Need to be more clear. Maybe you should highlight for customer and explain more in detailed. I felt rushed with the directions on how to navigate how to get to room. Suggestion #2- When you walk in initially there is a girl that does not check in or out. So she informs you someone will be with you. The wait for some one was to long. The first person that we see was Tiffany Bennett. She look super tired She didn’t say hello, welcome. Her greeting was none existent. She was very unpleasant. I can understand her demeanor since she was outside in 100 degree weather. Anyway we deserve great customer service. The only reason she began to be nice is when she realizes we return van at wrong location and she didn’t have to do any work. Either your employees are are over worked or they they hate their jobs

Sherraine G.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

KEVIN S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michal C.  |  Overall Experience 
Rating:
1.0

Too expensive and no alerts for due date , I almost loose my belongings.

CHRISTINE R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mitchell J.  |  First Impressions 
Rating:
5.0

Very clean facility.

Dan D.  |  First Impressions 
Rating:
5.0

Great experience and we experienced no issues. The staff were very timely in closing our unit out and we appreciate the excellent service level.

john b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maritza H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michal C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeannette C.  |  First Impressions 
Rating:
5.0

Very friendly and helpful staff. Great experience moving my stuff in the storage.

Cynthia C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RUBY T.  |  First Impressions 
Rating:
5.0

Very good experience all around.

Dale M.  |  First Impressions 
Rating:
5.0

You guys were very accommodating thanks I shall be utilizing your services in the ne’er future

RONALD H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike A.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

darren f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany B.  |  First Impressions 
Rating:
5.0

H̶e̶ w̶a̶s̶ v̶e̶r̶y̶ h̶e̶l̶p̶f̶u̶l̶. E̶x̶c̶e̶l̶l̶e̶n̶t̶ j̶o̶b̶.

CHRISTINE R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K.  |  First Impressions 
Rating:
5.0

Excellent staff!

tiiyaisha t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Albert S.  |  First Impressions 
Rating:
5.0

Más empleados para servicio al cliente

Evelyn C.  |  Overall Experience 
Rating:
5.0

The extra space I needed was safe, secure, and conditioned so that my stored items were well preserved. Thought I would only need it for a few months but the convenience had me use it longer. Great place to hide Christmas and Birthday presents!

TREY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Evelyn C.  |  First Impressions 
Rating:
5.0

Staff was very friendly and efficient and helpful

Louisa M.  |  Overall Experience 
Rating:
4.0

Jorge was very helpful.

Margaret W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Audryanna o.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juan B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert l.  |  Overall Experience 
Rating:
5.0

Wendall and his team is outstanding! Thanks David C.

Z David C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

swap shop t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDWARD R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Clara F.  |  First Impressions 
Rating:
2.0

Experience was fine--until on 8/18/2020 my credit card was charged $212.60 (an additional month's storage) two days AFTER the unit was emptied, cleaned out, and a face-to-face return to inventory completed at the front office. Today is 8/24/2020 and yet, after a second face-to-face office visit, I'm still waiting for a full credit/charge back to my card--a process that takes less than 5 minutes. A billing error is understandable, but failure to provide a prompt refund is intolerable. Forcing me to become an unwilling money lender turned what would have been a 5* rating into 2*.

Jeffrey C.  |  Overall Experience 
Rating:
5.0

Not often do I rate a business at this level. Wendell Pickett and staff are an asset to Uhaul. We have been a storage (4 units) and truck renter (will continue) for 4 years! You could have a better team. As a business owner I would use their facility as a training ground for potential managers. 6 Stars!

DAN J.  |  Overall Experience 
Rating:
5.0

Great service but mos importantly great people. I recommend them and I will continue using them every time I can.

Emmanuel R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martha W.  |  Overall Experience 
Rating:
5.0

Wendell was consistent with all employees, his standards were high! His crew followed suit and was the best group of people I have ever worked with as a customer. The entire group valued the customer. A personal a professional thanks for these guys in this location! Steve and Mary

Steven S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chanell J.  |  Overall Experience 
Rating:
5.0

Great service

Carlos S.  |  Overall Experience 
Rating:
5.0

Wendyl and staff are great genuine peope very patient

Christopher T.  |  Overall Experience 
Rating:
5.0

This U Haul facility is excellent in every way. I just moved my belongings out after 8 years with not one bug and no dust! The floor outside and inside my unit was spotless! All employees over my 8 years there were very friendly and knowledgeable. I would highly recommend this location to anyone.

BRIAN H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laura P.  |  Overall Experience 
Rating:
5.0

Dion was extremely helpful and went the extra mile To make sure I had everything I needed. All of the workers were very pleasant and very helpful What a great experience!!!!! Beth

Beth B.  |  First Impressions 
Rating:
5.0

Very Friendly and Knowledgeable staff.

Dominique S.  |  Overall Experience 
Rating:
4.0

THe card yeilded an access denied I call no answer I emailed- no response after 16 hours since phone call.. Possibly access was cut short earlier than listed on document. Arrived at 9:30 after spending exhausting day and night tryignt o relocate form another unit..that give free 24hr access- #sucks but people and owner were respectful friendly and accommodating shame this happened still no where near the worst I've seen

Christopher T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CATHY B.  |  Overall Experience 
Rating:
1.0

I checked out on my "rental due date" and the facility is trying to charge me for the month ahead

Doug G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heidi P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

edward l.  |  First Impressions 
Rating:
5.0

I have been a Uhaul customer for a very long time and I can tell you everyone at this location is awesome! They are professional and helpful. Moving is already a task so having people who are understanding and helpful makes that part of the process a little less stressful. I definitely recommend this location to others.

Kehana W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ricky D.  |  Overall Experience 
Rating:
5.0

Great customer service always friendly everytime I needed to call they were very helpful

carla m.  |  Overall Experience 
Rating:
5.0

Would recommend this facility highly.

KATHLEEN H.  |  Overall Experience 
Rating:
5.0

The unit leaked When it rained, despite being a “climate controlled” unit To be fair, I reported it twice to management— and they asked me to take pictures of the rain, but I Had no time to do so

Jeanne C.  |  Overall Experience 
Rating:
5.0

Outstanding service! Thank you

Coleen W.  |  Overall Experience 
Rating:
5.0

Friendliest and most helpful staff! From the managers (Wendall and John) to all of the people at the desk I have dealt with to date, these people are a pleasure to work with!

Jeanne C.  |  Overall Experience 
Rating:
5.0

Great experience! Storage facilities sure have come a long way since I last used one. Very clean and well lit.

Debbie B.  |  First Impressions 
Rating:
5.0

Every employee there that i spoke with was courteous and very helpful, both on the phone and in person!!

MAxine S.  |  First Impressions 
Rating:
3.0

I paid for the month of december and moved out in the middle of the month. Why do I not get any money back . Is that normal business practice to keep the money?

CHERYL D.  |  Overall Experience 
Rating:
5.0

Needs no impovement,

Saven W.  |  Overall Experience 
Rating:
5.0

Great place to do business with

Luisa S.  |  Overall Experience 
Rating:
5.0

Nice staff. They let me check out of my until the last day 30 minutes prior to opening. This was very helpful with my schedule. Thanks

Andrew H.  |  Overall Experience 
Rating:
5.0

Wendell and his team were great. Facilities very well kept.

Carissa B.  |  Overall Experience 
Rating:
5.0

This is the fourth time I have used services from this UHaul the staff is friendly and helpful. The staff is committed to getting customers in and out in a timely manner. I highly recommend this facil

Pattii W.  |  Overall Experience 
Rating:
5.0

Wendell the manager ran a wonderful well organized clean facility along with good customer service. Thank you Wendell.

Pat P.  |  Overall Experience 
Rating:
4.0

The storage facility was very secure. Staff is very friendly and helpful. The hours for access were great. My only issue was the cost went up quite often. Not a place for long time storage. E

Jeri Lynn H.  |  Overall Experience 
Rating:
5.0

Your counter service was spot on in customer satisfaction.

Kendall R.  |  First Impressions 
Rating:
5.0

Thank you for your kindness. In every way, your facility was #1!

kathleen b.  |  Overall Experience 
Rating:
5.0

Very pleased with the facility. Met my needs for a safe clean place to store things as we cleaned out a house. Also appreciated that we could get the supplies with needed at the same time.

Gretchen S.  |  Overall Experience 
Rating:
5.0

Always feel home👍

Magalia P.  |  First Impressions 
Rating:
5.0

Excellent service!

Carissa B.  |  First Impressions 
Rating:
5.0

The nicest storage facility I've ever encountered.

Christopher H.  |  Overall Experience 
Rating:
4.0

would have stayed longer, but the price went up and I found a cheaper unit/ Thanks

MICHAEL C.  |  Overall Experience 
Rating:
5.0

They were very helpful, we're new to the Orlando area. The employees helped me out as much as possible (my mom is deaf). I really appreciated it

Traci H.  |  First Impressions 
Rating:
5.0

Employee was friendly and helpful. Unit was convenient and building was clean. Appreciated free carts and first month of storage free due to hurricane. Thank you!

Christian G.  |  First Impressions 
Rating:
5.0

Go jobs

Hector A.  |  Overall Experience 
Rating:
5.0

clean, secure facility and great staff. Very friendly and helpful. Theonly other comment is they seem to have a lot of trouble with the computer payment system.

Rebecca I.  |  First Impressions 
Rating:
5.0

Great service, great facility!

Raquel C.  |  First Impressions 
Rating:
5.0

No problems whatsoever at the facility.

Joshua W.  |  Overall Experience 
Rating:
5.0

Fast check in and out

Claudette G.  |  First Impressions 
Rating:
5.0

I had a great experience with UHAUL.

Mena A.  |  Overall Experience 
Rating:
5.0

Excellent!😀

John K.  |  First Impressions 
Rating:
4.0

7

Natalee R.  |  Overall Experience 
Rating:
5.0

As promised. Very helpful. The staff was very nice and knowledgeable !

Mary Lynn M.  |  First Impressions 
Rating:
5.0

..

DEBORAH B.  |  Overall Experience 
Rating:
5.0

Quick, courteous & accommodating

Denise D.  |  First Impressions 
Rating:
5.0

Great staff, clean location, very secure, very confident my stored items are well protected.

TREY S.  |  First Impressions 
Rating:
5.0

I would definitely use this facility again if I needed to move or store something. The staff was courteous and helpful anytime I needed help.

Donita J.  |  Overall Experience 
Rating:
5.0

Fantastic storage facility with employees that are top notch. Thanks.

Terry P.  |  Overall Experience 
Rating:
1.0

No thanks

Felicita R.  |  Overall Experience 
Rating:
5.0

Fantastic experience. Wendel was extremely friendly and incredibly efficient during the entire process. I would reccomend this facility to anyone looking for a storage unit or moving truck rental.

Michael E.  |  First Impressions 
Rating:
5.0

Great moving experience! Took advantage of the free one month storage promotion as there were several large items that would not fit in new apartment. Staff and facility couldn't have been better!

LISA H.  |  Overall Experience 
Rating:
5.0

Great service!

Robert H.  |  First Impressions 
Rating:
5.0

We rented a space for over a year and the staff was always available to answer questions and professional. The storage room was clean and our belongings were kept in perfect condition.

Phyllis F.  |  Overall Experience 
Rating:
5.0

I just closed out a unit after 13 years. The only thing is that I think you should pro rate the cost for the month if moving out in the middle of the month.

RICHARD W.  |  Overall Experience 
Rating:
5.0

Staff friendly willing to help with anything made move much easier thanks

Roy J.  |  Overall Experience 
Rating:
5.0

I would recommend this facility anytime

Yuliya K.  |  Overall Experience 
Rating:
5.0

I just want to commend the owner and staff at this U-Haul location. I have received nothing but exceptional service. The building was kept so clean and was conveniently located.

KATRINA J.  |  Overall Experience 
Rating:
5.0

Staff very professional

BART M.  |  Overall Experience 
Rating:
5.0

Everything was great, helped reduce the stressfulness of moving.

Freddie S.  |  Overall Experience 
Rating:
5.0

The process was fast and no waiting. The associate was very kind and knowledgeable.

Yvette W.  |  First Impressions 
Rating:
5.0

Very clean and served its purpose.

Robert M.  |  Overall Experience 
Rating:
4.0

I liked the facility and the location, however the annual price hikes have become too much. As such, I moved to another climate controlled facility with a larger unit for a lower cost. Unfortunate.

HELEN S.  |  Overall Experience 
Rating:
5.0

Uhaul has yet again exceeded my expectations. Thanks for making everything an easy and stress free move!!

Freddie S.  |  Reservation 
Rating:
5.0

The best uhaul location I have dealt with in my 3 moves this year! Wendall and his staff were over accommodating and helpful! Go Skins!

Sherry D.  |  Overall Experience 
Rating:
5.0

Simple and convenient.

Ryan C.  |  Overall Experience 
Rating:
1.0

Management is horrible

Toni E.  |  Overall Experience 
Rating:
5.0

Everyone here is kind and helpful! Great service, great location! Thanks!

Kendall W.  |  Reservation 
Rating:
5.0

After a disasterous experience with another UHaul location, Andy (please excuse the error if incorrect) was a welcomed experience. They helped us seemlesy when we were desperate and so frustrated.

Sherry D.  |  Reservation 
Rating:
5.0

Close, convenient, courteous

CAROL A.  |  Overall Experience 
Rating:
5.0

Very helpful and friendly staff.

jacquelyn h.  |  Overall Experience 
Rating:
4.0

Above Average service.

Robert C.  |  Overall Experience 
Rating:
5.0

We have used this facility off and on for several years. We have always had a very good experience.

John C.  |  Overall Experience 
Rating:
5.0

Clean facility, the employees very helpful , secure, and safe ....Thank you ....until next time

MARTHA R.  |  Overall Experience 
Rating:
5.0

I was very impressed with the service. Samaya and the other young lady was very pleasant. When they got very busy helping me and other customer plus the phones were ringing they started very calm.

jacquelyn h.  |  Reservation 
Rating:
4.0

Forgot to take me out the system once I moved out the storage and tried to charge me for a full month when I been evacuated. Other than that I loved this place and the owner is very nice.

Sharania G.  |  Overall Experience 
Rating:
5.0

While I did cancel the reservation the process did give smoothly.. Thank you

BART M.  |  Reservation 
Rating:
5.0

Amazing customer support! The whole team at Semoran is amazing and helpful, but one employee stands out. Thank you Annette for everything. You went above and beyond!

Laura R.  |  Overall Experience 
Rating:
4.0

A little pricey but safe and nice staff

Joanne D.  |  Overall Experience 
Rating:
4.0

This location was great but had MANY issues with U-Haul that day.

katlyn t.  |  Reservation 
Rating:
5.0

Nanette couldn't have been more pleasant to deal with. Easiest thing I've ever done.

Susan F.  |  Overall Experience 
Rating:
5.0

no additional comments

Rachelle J.  |  Overall Experience 
Rating:
3.0

The lady with wearing glasses in the office is very unprofessional. She demanded I show her I.d. to fix an issue with my account.

CANELIUS B.  |  Overall Experience 
Rating:
5.0

I wish you kept the climate controlled area a bit cooler.

rachel W.  |  Overall Experience 
Rating:
5.0

Mrs. Pease was very helpful and proffessional. Mr Best was one of the best examples of outstanding customer service I have seen in a long time. Thumbs up!

Shane L.  |  Reservation 
Rating:
5.0

We were so pleased with our experience once again. We used this facility 14 years ago when moving and were happy then and even happier this time. Wendell and his team are tops in our book. High Praise

barbara r.  |  Overall Experience 
Rating:
5.0

I would recommend this Uhual place to everyone they were very helpful at all times.

EVELYN T.  |  Overall Experience 
Rating:
2.0

Constant screw ups with our account. It got even worse when we added a second unit. Training is lacking, and communication is poor, GM was never notified so he looks at me sideways when I notify him

James M.  |  Overall Experience 
Rating:
5.0

Saved my life. I almost lost all my stuff out of my apartment. The crew was calm, helpful and convienent to my needs.

Dwayne D.  |  Overall Experience 
Rating:
5.0

The entire staff there was very friendly and helpful, especially Lynn Pease, who was a great help! Thank you everyone!

LUIS D.  |  Overall Experience 
Rating:
5.0

Great facility and staff!

FORTINO G.  |  Overall Experience 
Rating:
1.0

Terrible service

Jasmine N.  |  Overall Experience 
Rating:
2.0

WOULD NEVER recommend this facility to anyone, and even encouraged customers in the showroom to go elsewhere!!!! The manager Wendell is a cheat and creating some bad karma. Would love to see it hit!!

DEBRA E.  |  Overall Experience 
Rating:
5.0

rentals are always clean and in good shape

Sandra W.  |  Overall Experience 
Rating:
2.0

The staff I interacted with was terrible, made mistakes, and had attitude. Moving out was huge problem, and just receiving the email to do this survey was a disaster. sent me over 130 emails! wow.

Jason M.  |  Overall Experience 
No reviews have been submitted for this location.

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