Comentarios del cliente para U-Haul Moving & Storage at Sandhill

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Sandhill

Grado total:

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Sixto C.
Grado:

Keep the same people that attended me employed there remain working there.

Antwan J.
Grado:

Great customer service!

Gwendolyn J. | First Impressions |
Grado:

El cliente no dejó un comentario.

Debbie A. | First Impressions |
Grado:

El cliente no dejó un comentario.

Steven C.
Grado:

El cliente no dejó un comentario.

Beajan S.
Grado:

Overpriced for just two days worth of service.

Craig M.
Grado:

El cliente no dejó un comentario.

Richard T.
Grado:

Nothing, everything went very well.

Carmaletta R.
Grado:

El cliente no dejó un comentario.

Jessica J.
Grado:

Staff was very professional and super helpful! Made everything very easy!

Bradley L.
Grado:

Used mobile check in then still had to stand in line for more than 20 minutes before getting issued a truck. Don't understand the purpose of mobile check in if you still have to wait that long.

MARQUI W.
Grado:

Be upfront with pricing

Raymond B.
Grado:

El cliente no dejó un comentario.

Julie B.
Grado:

El cliente no dejó un comentario.

ABIGAIL S.
Grado:

El cliente no dejó un comentario.

Audie S.
Grado:

Gas tank was only 3/4 full at the time of my rental.

TIFFANY B.
Grado:

The ladies greeted me upon stepping in the door and were ready to assist with me parking the car transport. The young lady was very helpful and knowledgeable on how to direct me on parking the transport. It was a one and done. In and out no more than 5-8 min. I love service like that.

Jeffrey C. | Overall Experience |
Grado:

Staff was great. Access was easy and available when I wanted.

Yaa O.
Grado:

Excellent service and friendly staff.

Chad J.
Grado:

Na

Sandra B.
Grado:

El cliente no dejó un comentario.

Anika C.
Grado:

El cliente no dejó un comentario.

Lamar H.
Grado:

El cliente no dejó un comentario.

Jeffrey L.
Grado:

Nothing to improve, but I would like to compliment the young lady that helped me. Her customer service was outstanding!!

Andres H.
Grado:

El cliente no dejó un comentario.

Brigham B.
Grado:

Cheaper rates

Donald F.
Grado:

El cliente no dejó un comentario.

Orestees D.
Grado:

I was charged 20 late fee even with turning in my equipment ahead of time. The representative to me to just bring it back and park it andf they would account for it but they did not.

Marc N. | Overall Experience |
Grado:

It would be better if customers had access to the storage units 24/7. But it was good overall

Augustin S.
Grado:

I have been charged on multiple occasions for a dolly and when I come to pick up the truck it's never there after I paid for it. It's never in the truck and I've lost money both times

ray G.
Grado:

Everyone was helpful and knowledgeable of what was going on. Everything went very smooth. This is the place to go to for your moving needs!!

Corey I.
Grado:

The rental process took about an hour which took away from so of my rental time.

Latoya J.
Grado:

Associate LaToya and the young man was extremely nice and helped me with all my moving needs.

Jeffrey C. | First Impressions |
Grado:

The store people were very courteous. They were very helpful too. This was a very nice place and easy to do business with.

Malique W.
Grado:

Everything is nice and neat, & customer service was outstanding!

Tracy L.
Grado:

El cliente no dejó un comentario.

Richard H.
Grado:

El cliente no dejó un comentario.

Marvin J.
Grado:

the staff was very professional and timely. very nice

Prince J.
Grado:

El cliente no dejó un comentario.

William S.
Grado:

The young man that waited on me was very professional, helpful and knowledgeable.

Edna S.
Grado:

Need better communication. They never did get my recommended needs achieved. Made several requests online, but they still set the pick up time different and the drop-off location different than what I asked for.. Will NOT use U-Haul again! I was told that I could drop it off at a location near me. NOT TRUE.

Brianna P.
Grado:

El cliente no dejó un comentario.

Bryan S.
Grado:

El cliente no dejó un comentario.

Wendy S.
Grado:

El cliente no dejó un comentario.

Jeffery T.
Grado:

Not happy with the dolly and the large bag of moving blankets in the truck. I did not need them and they were in the way all the time. Recommend they be removed. I tripped and nearly fell out of the truck. NOT GOOD.

Derek D.
Grado:

El cliente no dejó un comentario.

darrell S.
Grado:

The business was great. The lady that checked me in seemed to be a little spaced out. I had to ask questions and prompt her on the check in process. She told me I could unhook the trailer myself on the side with the other trailers and she would come out to check me in. I waited for 30 minutes then realized she had forgotten about me. As far as the business goes, once everything got checked in it was very professional.

James W.
Grado:

El cliente no dejó un comentario.

Lineal M.
Grado:

This location was great, 1117 Sparkleberry Ln Ext Columbia , SC 29223. The staff, LaToya and her staff was very helpful and customer friendly. Making customers feel comfortable, acting like you wasn't to be at work is an experience I have bit received at 8400 Two Notch Rd, Columbia, SC 29223 location.

JOHN G.
Grado:

El cliente no dejó un comentario.

Monique V.
Grado:

I have rented and gone with others to rent from uhual countless of times. This was the first time I used this location! The service was amazing! Everyone I dealt with was friendly, acknowledged my presence even though I had to wait a minute. Great team!!!!!

James S.
Grado:

El cliente no dejó un comentario.

Souley O.
Grado:

Keep on doing what you always do. Latoya was fantastic. Obviously Mikie has trained her workers. I will always go there to do business

Kathleen C.
Grado:

Seriously helpful staff. No complaints at all. Easy in, easy out. These people knew what they were doing.

Arthur G.
Grado:

The young lady working on Sunday morning 12/29/2019 was great. She was solo doing check in’s and outs in an expedient, courtesy and professional manner.

Trevor C.
Grado:

El cliente no dejó un comentario.

Andre C.
Grado:

The people on site worked fast to open up and get me out.

paul J.
Grado:

I appliance dolly available that I reserved. The manager went above and beyond to get me one

Michele J.
Grado:

El cliente no dejó un comentario.

Deborah W.
Grado:

The young lady who serviced me was very nice. Very knowledgeable. Made my experience pleasant. The location is excellent. Thank you.

James J.
Grado:

Slow process for checking out equipment especially since I had pre-registered on line

Souley O.
Grado:

Nothing. The Manager Meik is a great professional. Very friendly and hardworking. She gets along with her employees like Porcha. Even when Meik was pregnant, I saw her do what others will not lift. I go there because of Meik and employees high level professionalism and people skills. Meik deserve a raise

Dominic W.
Grado:

Good customer service in the facility was very clean

Rob J.
Grado:

El cliente no dejó un comentario.

Aiesha E.
Grado:

Please have your employees report to work on time in order to open the store as advertised at 9am on Sunday’s. This is now the second time this year where this locations employees did not show up for 45 minutes after the location was suppose to be open. Due to only having one employee working Sunday Dec 15. And the employee not coming in on time to open the store at 9am. I have to pay movers an extra $350 for 2 extra hours to move my belongings. This is completely unacceptable

barry M.
Grado:

Iess milage cost and more help on customer service so people would be convenient and wouldn't have to wait during holidays

Shawntye F.
Grado:

El cliente no dejó un comentario.

Thomas W.
Grado:

Very helpful and friendly staff

James M.
Grado:

Miek and the others that helped with truck and auto transport setup were very helpful. Absolutely, I would recommend this location for your U-Haul needs. This location is clean and easy to get to and out.

shelia E.
Grado:

Everything was in order and your Representative was on point and he knew his job and very. Courteous , very kind and really nice. !

Samuel M.
Grado:

The man who received the truck was promptly available upon pulling up to the location

Charlton H.
Grado:

El cliente no dejó un comentario.

James M.
Grado:

I received very good customer service. Marcus was very helpful and knowledgeable in helping me get setup with using a trailer.

Darryl R.
Grado:

Young lady name Meek was great give her a raise she deserves it

Jessica B.
Grado:

El cliente no dejó un comentario.

Patrick O.
Grado:

The Sandhill location gave me the correct *type* of trailer (a 5x9' utility trailer with ramp), but gave me the wrong one - my rental contract says RT2068B, but that's not the trailer I was given. As a result, when the trailer got a flat tire, the roadside assistance guy brought the wrong type/size of tire, because my actual equipment was not the same model as shown on my rental agreement (I had a C model instead of a B model). That resulted in a significant delay (on top of the normal delay waiting for roadside assistance to be dispatched and arrive on scene). Additionally, the Sandhill employees didn't do the trailer lighting checks I've seen done every previous time I've rented a UHaul trailer. My brother and I did the lighting checks ourselves to ensure everything was hooked up correctly and functional.

Deborah B.
Grado:

Thank you for your support and the cleanliness of the equipment !

Zaisha M.
Grado:

El cliente no dejó un comentario.

Elizabeth B.
Grado:

Meik is a very sweet and friendly young lady and she gets the job done very quickly...

Harold A.
Grado:

Very good experience and the place is super clean.

samuel g. | First Impressions |
Grado:

Very helpful and friendly. Best price around and security was top notch.

David W.
Grado:

El cliente no dejó un comentario.

Lynn C.
Grado:

My experience with Uhaul was awesome and flawless.

Deshaun B.
Grado:

Make sure the next24/7 customer U-Haul is not blocked in and have to sit until the location opens ...

Cedric O.
Grado:

Relying on the internet to check in the vehicle isn’t a good idea! Technology has shortcomings. I wasn’t able to check in through my account I kept getting a error when it asked to turn on my location. I couldn’t complete my return of the truck. I’m glad I wasn’t charged a additional day due to an error on the website

Christian C.
Grado:

Porsha very polite and courteous excellent customer service. A great experience. Thank you

MICHAEL H.
Grado:

El cliente no dejó un comentario.

Christopher P.
Grado:

El cliente no dejó un comentario.

John M.
Grado:

Great service

David K.
Grado:

El cliente no dejó un comentario.

Chethankumar D.
Grado:

El cliente no dejó un comentario.

Carla W.
Grado:

The truck was so dirty inside so I cleaned it myself. I was traveling to TX I felt the truck pulling to the left I stopped to check the tire pressure at Walmart both front tire pressure was very low. The mirror on the passenger side couldn't be adjusted, therefore I reported this to the receiving U-haul establishment.

William L.
Grado:

El cliente no dejó un comentario.

Georgette M.
Grado:

Great customer service!

Sandor S.
Grado:

Porch’s did a great job today. Her sense of urgency was impeccable, very friendly and easy to work with. I will be back to this location because of her. Thank you again

carlos R.
Grado:

Everything was quick and timely,I was impressed

Christopher Z.
Grado:

One of the ratchets on the dolly was extremely stiff and was barely usable.

LaTasha D.
Grado:

My experience was a little different but it was great overall.

Rommel S.
Grado:

Marcus and the staff are ver friendly and professional, I use this location at least twice a week and my experience is always great..Very well pleased

Rommel S.
Grado:

Continue to offer the same great customer service you have always given..Thank you again!!!

kevin P.
Grado:

El cliente no dejó un comentario.

veronica C.
Grado:

El cliente no dejó un comentario.

Robert G.
Grado:

El cliente no dejó un comentario.

Mark S.
Grado:

It was easy and a friendly staff.

Dainyell F.
Grado:

El cliente no dejó un comentario.

JANICE W.
Grado:

El cliente no dejó un comentario.

William N. | Overall Experience |
Grado:

Britany was very thorough keeping me informed and getting the u-boxes delivered.

Shavonne S. | Overall Experience |
Grado:

Brittany and the other girl were great! Thank you for being so prompt

Jim B. | Overall Experience |
Grado:

Other then the pickup of the U-boxes taking a little longer then I wanted it was a great experience

DARRYN Y. | Overall Experience |
Grado:

It was a good job overall .

Dustin S. | Overall Experience |
Grado:

Aside from being picked up a couple days later than planned, every single stage of the process was perfectly smooth, and my items arrived in great shape.

sandra j. | Overall Experience |
Grado:

I called four (4) times to get them to pickup empty U-Box I answered NO to questions because I did not visit the facility, You need to update your answer/question with a "Did not visit."

Nefertiti T. | Overall Experience |
Grado:

The staff was all over the place we wait over half hour to get our storage container. No one knew how to handle the transaction. It was ridiculous . I would not recommend this place. Wrong wrong !!

Gillian F. | Overall Experience |
Grado:

Very helpful and knowledgeable. Great communication over the phone... they were perfect!

chad m. | Overall Experience |
Grado:

I rate this only average because my overall experience with uhaul moving was horrible. The sparkleberry office was great, the customer service rep that sold me on two boxes when I needed 3 is BAD!!!!

louann b. | Overall Experience |
Grado:

I called this location three times to inquire about my ubox delivery. Nobody ever returned my call. I ended up driving there to speak to someone in person.

daniel j. | Overall Experience |
Grado:

I did not use the local facilities here but the CDL driver who dropped off my u-pods and pick them was awesome. She was knowledgeable and can really maneuver and drive the heck out that form lift.

Jason S. | Overall Experience |
Grado:

Tina and Brittany have been EXTREMELY helpful during our entire process.

Jaclyn W. | Overall Experience |
Grado:

Stars off for not calling me to schedule delivery as promised, stars added for righting the situation after I called you to make arrangements for an on-time delivery

dedra t. | Overall Experience |
Grado:

Excellent service

Henry N. | Overall Experience |
Grado:

Very happy with the services....

Christopher A. | Overall Experience |
Grado:

Boxes weren't picked up on time which led them to charging me for another month. Took many different calls and 5 days to get a refund and I had the uboxes blocking my driveway for an additional 5 days

Brent K. | Overall Experience |
Grado:

The facility was fine. Our U-Box however, arrived destroyed. We are still awaiting a response from U-haul. Would not recommend at this point.

No reviews have been submitted for this location.

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