Customer Reviews for U-Haul Moving & Storage at Rainbow Blvd

3,148 reviews

2450 N Rainbow Blvd   Las Vegas, NV 89108
(Smoke Ranch Rd Limited night drop space avoid blocking gate and vehicles)

(702) 645-7544

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(702) 645-7544

2450 N Rainbow Blvd
Las Vegas, NV 89108
(Smoke Ranch Rd Limited night drop space avoid blocking gate and vehicles)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Easy and quick experience renting a 10' box truck. Staff was very friendly and helpful, equipment was well maintained and cost-effective.

Jordan May 
Rating:
2.0

I felt like a criminal. For the 1st time I went there and my id and credit card wasn't enough. The lady took photos of me photos of my id photos of the calls made to my husband. All these photos were taken with a cell phone. Not sure if it was hers or the company's. It was really overkill. I have been at this location quite a few times before and never had this happen to me before. I've never kept or stolen any of uhaul property I've always returned on time and I was made to feel like a criminal. Uhaul has been around for many years why start doing this now. I can rent a car with much less scrutiny.

Amber Coleman 
Rating:
5.0

Customer did not leave a comment.

Amanda Salas  |  Overall Experience 
Rating:
3.0

Trailer brake chain was not attached to my truck

Mark Bartley 
Rating:
4.0

The truck was older and quirky.. the door to the bed of the truck was not easy to open and close. And driver side door was tricky too. But customer service was great. And we were in an out very quickly.. definitely would use again. Location also had very reasonable pricing on moving materials.

Tiffany Pond 
Rating:
4.0

Great customer service.

THOMAS GONZALES 
Rating:
5.0

Workers are vey curteious and go above and beyond to serve love this place!!!!

Cherese Carter 
Rating:
5.0

We have used this Uhaul location twice in the last two weeks and both times have been stellar. The two employees we saw were incredibly friendly. Absolutely would use again.

William Rusaw 
Rating:
5.0

Thank you! Roy

ROY WOOD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve Trevilla 
Rating:
1.0

Customer did not leave a comment.

precious falconer 
Rating:
5.0

I love everything about Uhaul! The nice storage facilities, the amazing trucks, the great customer service, the reasonable prices, the 1-800 workforce, the ease of ordering on the website, the speed of repairmen when you've had a fender bender... Need I say more? And the 2450 N. Rainbow Blvd. location was no exception. If I were better-looking I could be their spokesperson.

Maureen Mitchell  |  Overall Experience 
Rating:
5.0

No hassle drop off. Polite and courteous staff

Arthur Kilkuts 
Rating:
3.0

One of the worst Parts about this location when I went to return the rental they tried to force me to stay in the truck and not get out

AISEA FONUA 
Rating:
5.0

MR JASON AT THE FIRST STORE WAS EXCELLENT AS WELL AS ANGEL GREAT WORKERS

Antoinette Blakley 
Rating:
5.0

Everyone was great at this location

Irma Tirado 
Rating:
5.0

Rare is the case where an owner is actually running a u-Haul facility. Jason was great to work with. He even gave me a couple of iphone tips! Thanks for such great service!

Cathy Bloss 
Rating:
4.0

Customer did not leave a comment.

Kevin Hanks 
Rating:
5.0

Thanks I appreciate y’all

paul smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEITH WALKER 
Rating:
5.0

Customer did not leave a comment.

FREDDIE BLACK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BENNY ORTIZ  |  Overall Experience 
Rating:
5.0

Great Friendly Service

Dee TRAIN 
Rating:
1.0

Customer did not leave a comment.

samantha alexander 
Rating:
5.0

Customer did not leave a comment.

Cherrelle Colvin 
Rating:
5.0

The online/smartphone based pick up system was absolutely awful. It was exhaustive and very stressful and frustrating. Rather than convenient it feels overthought. I would not recommend it to anyone.

David Tim Younghans 
Rating:
5.0

I just had a short move I had to do and they made the process very easy and pleasant from the gal that did all the paperwork , to the gentleman who loaded the blankets in the truck and the gentleman who checked the truck when I returned it. I would recommend it to my friends.

Jeanne Kilduff 
Rating:
5.0

Customer did not leave a comment.

STEVEN JAY SLAVNEY 
Rating:
5.0

Use a zip tie that is not designed to brake at the slightest movement on the dolly I didn't use and was charged $7 for. That's a 25% increase on a $29 rental. Total BS, I'll use Penske next time.

William Nicol 
Rating:
3.0

We had issue with lock provided on truck. However, the employee there named Jordan assisted us with fixing it while the manager suggested us rudely to buy one. Jordan should be acknowledged how great he is providing exceptional customer service . Please do. I will follow up on this.. Mrs. Roslyn Boughanmi

Roslyn Boughanmi 
Rating:
5.0

Customer did not leave a comment.

Paige Sims 
Rating:
5.0

Best customer service!

DELOYD HENRY 
Rating:
5.0

Love the help

Ericka Martin 
Rating:
4.0

Lower the mileage rate for repeat customers

Anthony Howard 
Rating:
5.0

Everyone that assisted us were very nice and professional.

Douglas Bender 
Rating:
5.0

Customer did not leave a comment.

Gabriella Armster 
Rating:
5.0

Anytime i needed help they did a great job 👏

John Robinson  |  Overall Experience 
Rating:
5.0

Everything was great!

Joey Primak 
Rating:
4.0

Customer did not leave a comment.

Bruce Cunningham 
Rating:
5.0

Wonderful company been around for years thank you keep it up thank you thank you happy 2024

DARLENE COLEMAN  |  Overall Experience 
Rating:
3.0

Faster process to picking up Uhaul truck. Took over 30 minutes.

Christopher Dino Paganelli 
Rating:
4.0

The one-mile distance seems to be registering too quickly. It seems like 1/2 a mile to 3/4 of a mile is registering as a mile

Fred Nash 
Rating:
5.0

Great job as is!😁

Michael Scott 
Rating:
1.0

It took us over an hour to pick up the rental at the counter.

Marysol Cerrato 
Rating:
5.0

Customer did not leave a comment.

Terrell Jones 
Rating:
5.0

Both people in the office were very nice and helpful. Very easy process.

Carlie Martinez 
Rating:
5.0

Customer did not leave a comment.

Chyrese Patterson 
Rating:
4.0

Customer did not leave a comment.

Helle Hudson 
Rating:
1.0

The lady on the counter was 100% incompetent. It took us 45 minutes to get a truck that we had reserved. Then when we took the truck back, it took us another 45 minutes to get our storage unit. I had asked her if the 10x6 unit would be big enough for the contents of a truck of the size we rented and she said it was. When it got to the unit, it was clear that she had no idea what she was talking about. We then spent another 30 minutes changing the reservation to a larger unit. In between all of this she took a call from a family member and chatting it up with them. I will never use U-Haul again EVER. We had a moving crew with us that cost us $350 an hour, so the experience at the store cost us almost $700.00 Worst customer experience ever.

Kevin Dent  |  First Impressions 
Rating:
5.0

The staff and GM Neisha are very friendly, and courteous. They gave me suggestions that was helpful. The storage unit was cleaned and ready for use when we arrived.

Shawntina Glover  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rosette Fejeran  |  Overall Experience 
Rating:
1.0

Your reservation procedure is so demanding, its bordering with a embarrassment. As if someone is renting a space craft. and not a Van. I would never again rent a vehicle from you, and surely will not recommend your business

Predrag Lukovac 
Rating:
5.0

Customer did not leave a comment.

Jeri Winter 
Rating:
5.0

Customer did not leave a comment.

Nico Rios 
Rating:
5.0

Thank u

Trashawna Patten 
Rating:
5.0

Customer did not leave a comment.

KENNETH LYDELL GOLSTON  |  Overall Experience 
Rating:
5.0

Thank you to Niesha for being so helpful, patient, and understanding over the course of nearly 3 years with U-Haul. You are extremely appreciated for all that you have done to help with my move out from my storage unit.

KATHRYN HELLMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harold Beyea 
Rating:
5.0

Customer did not leave a comment.

Tina Loomer 
Rating:
5.0

was local and close, truck was ready,friendly staff,

garry vollert 
Rating:
5.0

Customer did not leave a comment.

Chase Connolly 
Rating:
5.0

Staffs at the location are so friendly, polite, and so helpful. Their reception was very excellent!

Kojiro Murase  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jose morales-Pacheco 
Rating:
5.0

Customer did not leave a comment.

Juleesa Dean 
Rating:
5.0

Customer did not leave a comment.

Antoinette Williams 
Rating:
5.0

Customer did not leave a comment.

Karen Endelman 
Rating:
5.0

Great service nice people

Oliver Snell 
Rating:
4.0

Customer did not leave a comment.

Andre Fleming  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jase Rios 
Rating:
5.0

Customer did not leave a comment.

ruben romero najera 
Rating:
5.0

Great manager.

shawn sanders  |  First Impressions 
Rating:
5.0

I can't walk and they are very helpful they even help me when I call them on the phone they give me A1 service I would recommend them to anybody they're great crew

sarah Noss 
Rating:
4.0

Customer did not leave a comment.

Carolyn Salone 
Rating:
5.0

Customer did not leave a comment.

Edna Fleming 
Rating:
5.0

The only thing I can add is let customers know ahead of time that two references are required (and who will answer the phone) for pickup truck and van rentals.

Omar Bruce 
Rating:
5.0

I didn’t have any issues at all and I retrieved my items from storage in the exact condition that I put them in there. The staff as well as other customers were always friendly and helpful.

Tasha Tatum  |  Overall Experience 
Rating:
5.0

I enjoyed the people that worked there they were pleasant and helpful it was nice to talk to them

Stephen Noss  |  Overall Experience 
Rating:
5.0

Everything was excellent great customer service thank you

cynthia johnson 
Rating:
5.0

None

janice trimble  |  Overall Experience 
Rating:
5.0

The staff at 2450 N Rainbow are the best. They were very professional and knowledgeable!

ALLAN CARL MURRELL 
Rating:
5.0

Excellent

Robert Franklin  |  Overall Experience 
Rating:
2.0

Some misunderstanding with new help ans existing help, that caused this person, some inconvenience.

john torres  |  First Impressions 
Rating:
1.0

Everyone at this location was fine. My issue was that the information I was given over the phone was not correct. I was told I was getting a 15 foot unit, $120/month on the first floor. When I got to the location, she told me they don't even have 15ft units. I ended up with a 10x10 that cost more money, was on the 2nd floor and it had a regular width door, so I wasn't even able to fit my refrigerator or larger furniture in the unit. This was after I had numerous other issues with my truck rental from Uhual the day before. I am very unsatisfied with Uhual right now. But as far as the people working at the Rainbow Blvd location everything was fine.

carrie stevenson  |  First Impressions 
Rating:
2.0

New staff struggling two times, on two different days.

john torres 
Rating:
5.0

Good people!! I would recommend this staff, managers and facility to anyone needing these particular products or services. Thanks so much for your excellent service. Michael J. Armstrong Jr #TOGM

Michael J Armstrong Jr  |  Overall Experience 
Rating:
5.0

Jason was so pleasant and incredibly helpful! He was able to quickly make adjustments to our bill (reverse a charge for a duplicate lock we had order), get us into our unit when I had accidentally left my phone with all my info at our hotel, and swap our assigned unit for another one. It was a great experience!

Gerry Weiler  |  Online Move In 
Rating:
5.0

Efficient friendly quick easy access. Love them

LAURIE ANN DAVI HUGELMEYER 
Rating:
5.0

Customer did not leave a comment.

Rolando Butts  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Olivia Newton  |  Overall Experience 
Rating:
5.0

"Neshia ,we're very helpful and patient and explain everything very well.

KIM CAMPBELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DETRECA TAYLOR 
Rating:
5.0

Friendly service with smiles.

Tristan Crookston 
Rating:
5.0

Customer did not leave a comment.

BARNEY D JUE MEDINA 
Rating:
5.0

Customer did not leave a comment.

Daniel decman 
Rating:
5.0

Customer did not leave a comment.

Michelle Ostroff 
Rating:
5.0

The manager of the location out performs expectations

paul smith  |  First Impressions 
Rating:
5.0

Great personal , very professional in their service ,would highly recommend

Gary Russell 
Rating:
5.0

Customer did not leave a comment.

Glenwood Cooper  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

Frederick Fusco 
Rating:
5.0

He gave excellent service, I forgot his name but I was there in the morning, so make sure he gets the credit. very attentive to my needs, respective, courteous. I would make sure if I had to rent a truck again, I would ask for him. He is a definite employee to keep and may your other employees be like him!!!!! Please tell him that, Jeanne Foley

JEANNE CATALDO 
Rating:
5.0

Customer did not leave a comment.

Charleen Davis-Shaw 
Rating:
5.0

Customer did not leave a comment.

Kevin King 
Rating:
5.0

Customer did not leave a comment.

Joan Fairweather 
Rating:
3.0

When I rent here I feel like a criminal. This location wants to know were I am going and even calls my alternate contact to confirm they are real. The local branch I go to a mile down the road treats me like a friend not a criminal. It's time to fix the attitude.

BARNEY S KRAMER 
Rating:
5.0

Customer did not leave a comment.

ANGELICA GARCIA 
Rating:
5.0

It was a pleasure for me to have a great staff. They were very helpful to me. I'm disabled and they came out to me to help me. The general Manager Neisha Wilson went above and beyond to help me we uhaul messed up. I'm thankful for her making sure I wasn't in a bad situation when uhaul customer service gave me wrong information. She came through and honored the free month of storage without hesitation. It really went all long way for my family and I. The experience was disheartening at first and I was stressed about where our things were going. After explaining how customer service told me the unit wasn't available I had reserved. She told me she would give me the month free. Thank you Neisha Wilson for all the help you gave my family and I.

Stephen Joyner  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Lexus White 
Rating:
3.0

Nothing, it’s just a small & narrow parking lot

Paul Iserino 
Rating:
5.0

Customer did not leave a comment.

Daniele Davis 
Rating:
2.0

I would like to share my recent experience with U-Haul’s customer service. It seemed that the individuals I interacted with before renting the vehicle and upon picking it up had contrasting approaches to service. The initial representative appeared somewhat disinterested, and the person during vehicle pickup seemed to provide minimal assistance and information. It would be greatly appreciated if U-Haul could ensure that their representatives are not only present but also enthusiastic about helping customers. Additionally, clear and comprehensive information when making inquiries would be immensely beneficial. For instance, when I purchased extra items like TV boxes, it would have been helpful if the staff had specified which box to take rather than leaving it for the customer to figure out. I believe that enhancing these aspects of customer service could significantly improve the overall rental experience and reduce the need for customers to interrupt staff due to incomplete information.

Alexis Quon 
Rating:
5.0

Customer did not leave a comment.

Mike Flaider 
Rating:
5.0

Customer did not leave a comment.

Anthony Richardson 
Rating:
4.0

Dejanar was superb and very helpful with my eye and light issues to help me complete the mobile phone portion of the process of checking t. Helpful, nice and happy. Very nice.

Kim Johnson 
Rating:
5.0

Jason at the Rainbow location was excellent. He was truly informative and helpful!!!

BRANDON NICHOLS 
Rating:
5.0

Customer did not leave a comment.

Shea Brown 
Rating:
5.0

1043 is extremely stinky he needs to be more clean

Deanna Mcquarn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Damon Buck 
Rating:
3.0

I understand that you’re the victim of a lot of crime. However, I’m a 53 year old with excellent credit, etc. requiring me to submit a photo and calling my wife is sort of insulting. And it takes a lot of time. Please consider figuring out a way to streamline the process for low risk customers.

Matt Christian 
Rating:
5.0

The Ubox delivery employees were professional, on-time, helpful and expedient. My UBoxes arrived way ahead of schedule. Nicely done!

Robin Yant 
Rating:
5.0

Customer did not leave a comment.

SID SMITH 
Rating:
5.0

My family and I used U-Haul for our storage needs. The location wasn’t far from our home, staff and manager where very helpful, professional, pleasant to talk with, and storage facility was clean. Will definitely recommend to friends and family, colleagues or whoever in need of storage services. Thank you

Shawntina Glover  |  Overall Experience 
Rating:
5.0

Everything was just great!

david phillips 
Rating:
4.0

Customer did not leave a comment.

annette aragon  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Perquette Coleman 
Rating:
4.0

The agent was so nice and helpful

Laura Early 
Rating:
5.0

Customer did not leave a comment.

Lea Thomas 
Rating:
4.0

Customer did not leave a comment.

walter merritt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Urias 
Rating:
4.0

Customer did not leave a comment.

Jasmon Hill  |  First Impressions 
Rating:
5.0

Everything was great. Just a very small parking lot. I would refer customers on an area to park. :)

Tiffany Pinkard 
Rating:
5.0

Customer did not leave a comment.

Maureen Mitchell  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Juantrell Lovette 
Rating:
5.0

Customer did not leave a comment.

Erikka Beaver 
Rating:
4.0

Customer did not leave a comment.

DEBORAH CROAN 
Rating:
5.0

Customer did not leave a comment.

Silvano Mizrahi 
Rating:
5.0

Customer did not leave a comment.

BRENDA GAYE JACKSON-WILKERSON 
Rating:
5.0

Big difference in where I picked up than where I dropped off. I was not told, or given any check IN details when I picked up my truck. It was dirty, cab was littered with popcorn, the truck was bone dry of gas, but check in was good with the exception of the half tank of gas I should've been credited for.

Donell Mclaughlin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dennis Holmes  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

UNIFIRST CORPORATION  |  Overall Experience 
Rating:
5.0

The uhaul staff by far is the best I've ever had the pleasure of working with...I had been out of work and was having difficulty paying my storage on time...it was up for auction and "Steve" one of the managers allowed me extra time to get it paid!...I am truly truly grateful...Linda H...

Linda Hairston  |  First Impressions 
Rating:
5.0

Very nice Staff very friendly people we appreciate it. I will recommend all my family there at that location.

Robert Green  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUNIL ROHIRA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra Mulhern  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Moreno  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sequoia walls  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

maurice Reid  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tomeko Crabtree'king  |  Overall Experience 
Rating:
5.0

Uhaul is by far the best storage facility there is. I stored with Uhaul since 2011. I never had a problem with my unit or the facility. Temp control is definitely a needed commodity when moving in or out of the Vegas heat. The facility is always maintained and very clean. The facility still looks as new as the first day I moved in. The staff is always professional and helpful, in the facility and on the phone when making my payments. Thank you Uhaul for protecting my belongings all these years! I would definitely recommend Uhaul when needing storage or when needing moving trucks, trailers or vans when moving. They are the original AND the best in the business!

SUZANNE ROCHA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rasheed Bledsoe  |  Overall Experience 
Rating:
5.0

I'm glad that we are even keeled

David Avery  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrick Myers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUNIL ROHIRA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vershawn Rooks  |  Overall Experience 
Rating:
1.0

Uhaul willscrew u if u need a truck to move. Your exact words to me were.-your exact words to me were you made an appointment two weeks ahead we will have some thing here for you. Even if it's a different size. You guys actually told me to go to Wyoming on the day that the mover showed up to my house to load my stuff to pick up a truck has the most ridiculous thing I’ve ever seen you can make a family with a little bank account go homeless with your practices I hate you all’s reservation system, and I will tell everyone I talk to you and post every review I can say don’t really truck there go to Penske in Penske stood behind me and cared and follow through and such a driver to get me a truck on time. you guys actually told me to go to Wyoming on the day that the mover showed up to my house to pack my stuff to pick up a truck is the most ridiculous thing I’ve ever seen you can make a family with a little bank a count BECOME HOMELESS. I hate you all‘s reservation system, and I will tell everyone I talk to you and post every review I can say don’t rent a truck @uhail. go to Penske Penske stood behind me and cared and follow through and sent a driver to get me a truck on time Screw you guys! I threw my food away to move and then you told me no truck sorry I threw my food away to move and then you told me no truck sorry

DREW WANKO  |  First Impressions 
Rating:
5.0

Yes faculty was friendly and fility was very clean. I would rent again and letting friends know. Thank you.

Tom Mucklow  |  Overall Experience 
Rating:
2.0

They locked me out of my unit cut my access off. Never mind that I was a paying customer for over 4 years. Like I am going to move my stuff out and not pay. Now they to have me in collections process calling and sending out notifications to my references. I could not believe it! Haters at that place.

arthur reed  |  Overall Experience 
Rating:
5.0

We love the manger Niesha and the staff. We are moving out of state so we had to clean out the unit. The crew will be missed.

MELANIE WARD  |  Overall Experience 
Rating:
5.0

Staff took time to listen and help each customer with rentals, issues and payments.

LESLIE SEAY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ernestine Hudgins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Riel Banaria  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SYLVIA MITO  |  Overall Experience 
Rating:
5.0

well maintained facility with very helpful manager and staff

Winn Chatham  |  Overall Experience 
Rating:
1.0

One i moved out on June 15th not the 16th Your manager or employee Neisha Wilson is very rude and unprofessional she could have just told me that if you forgot your storage key card that you could go inside to get the front desk and get a code for the gate she was just very rude and nasty about me forgetting my key card and then she goes and lock the back gate knowing that there's people in their storage and then had the nerve to have a nasty attitude because my fiancé called on the call box she always have a nasty attitude

Kinneya Compton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Monica Alvarado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Franklin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STARRDANYA ROBERTS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrick Tedaldi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Chaney  |  Overall Experience 
Rating:
5.0

I've never had any issues when dealing with uhaul and I've maintained a storage unit with them for many years thank you

MITCHELL CHASTAIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Logan Nelson  |  Overall Experience 
Rating:
1.0

Every time we went there was an issue. They gave us a storage room that had someone else's stuff in it...... one time ours had a red lock on it when it was paid. One time our card didn't work to get in and we had to change it. It wasn't convenient at all.

Christina Lowe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

India Cuttino  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

BRENDA LAMAS  |  Overall Experience 
Rating:
4.0

Did not like price hike every year starting at 49.99 ended at 69.99 over four years

jowanna mauldin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erin Mccartin  |  First Impressions 
Rating:
5.0

Love this facility! I missed seeing Neisha, but her staff were super friendly and helpful. Best storage in Vegas area!

DAVID WYNTER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE ANN FAVORITE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jason Jolliff  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH WILLIAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lewis Flint  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anamaria Mogos  |  Overall Experience 
Rating:
3.0

The storage experience was decent but prices kept increasing year over year and corporate red tape made it really hard to get out of the unit

HALEIGH JAYDE DOETSCHMAN  |  Overall Experience 
Rating:
4.0

Your questions are controlled. I haven’t used the storage in terms of access, if you are referring to your office is closed but accessibility to storage is 24 hours, in any case I haven’t been there other than when your office at the site is open.

NAQUITA PARKER-RICHARDSON  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

KIRK MARSH  |  First Impressions 
Rating:
4.0

I didn’t even know I had a storage unit. They were nice enough to call me so they could cancel it.

Jesus Lozoya  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RICHARD ROBINSON  |  First Impressions 
Rating:
5.0

We are going to recommend this location to everybody!

NATASHA RYLSKI  |  Overall Experience 
Rating:
5.0

I don't think you should have to pay for trash as long is its just small things. Other than that itz a great conveniet place.

Jeffrey Aaron  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa Taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Ramsey  |  Overall Experience 
Rating:
5.0

We had Clif taking care of us and our needs. He was kind on top of every thing and made it all easy for our move.

ISKANDAR NICOLAS BERBARI  |  Overall Experience 
Rating:
5.0

Thank you for all of your help! God bless you!

carter bostic  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sam Taghavi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia eaglin  |  Overall Experience 
Rating:
5.0

I will always use Uhaul for all my needs

Randy Ludwig  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Breana Zechin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KIMBERLY GENOVESE  |  First Impressions 
Rating:
5.0

This place was awesome! It was very clean and felt safe for my belomgings. The manager was available and helpful throughout my experience with them. Thank you!

Jamie Card  |  Overall Experience 
Rating:
5.0

All staff was helpful and friendly. Will use again if I need storage or a moving truck.

DONALD EDWARD YATES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Flo Boyle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

fillippa hall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Dowe  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jose Castillo  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Radiance Bryant  |  Overall Experience 
Rating:
4.0

The customer service at the 1-800 number was second to none. Uhaul customer service was very efficient in accommodating last minute changes and they were professional and generous. Uhaul customer service definitely is what won me over and I would feel confident and happy to recommend uhaul to family and friends. Great job with your customer service.

Christopher Cross  |  First Impressions 
Rating:
5.0

Very understanding I really do Appreciate this facility

Shawniece White  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jason Jolliff  |  First Impressions 
Rating:
5.0

I wish it was open just till 10 pm with someone present just in case we wanted to open a storage unit late and start a new contract

RUTH GUERRA  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Monica Alvarado  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michel Seard  |  Overall Experience 
Rating:
5.0

Staff was great!

Brian Webster  |  Overall Experience 
Rating:
5.0

My access card was temperamental I think a passcode is better

Jasen Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vivienne Le  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michele Wicks  |  Overall Experience 
Rating:
5.0

I am satisfied with the overall services. Staff are friendly. Thanks to you all. God bless🙏🙏🙏

Carazon Oviedo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FREDDIE BLACK  |  First Impressions 
Rating:
4.0

Both U haul storage units were perfect sizes, the 10x10 f 10x15 The one time we needed to unload we didn't realize that after midnight no one has accessibility to gate entry and was forced to leave locked truck in parking lot & the inconvenience of returning at 5:am to unload, then go to work by 7:am Otherwise, everything was good.

JANET MARTINEZ-VIVIRITO  |  Overall Experience 
Rating:
5.0

Great place. Neisha and Jason are awesome! Will recommend this facility due to customer service alone.

Frank Canale  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE MENDOZA  |  Overall Experience 
Rating:
5.0

Very nice woman who signed me up at the Amin office.

Terry Ward  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHAKYRA JONELL SMITH-OLSON  |  Overall Experience 
Rating:
5.0

The staff was pleasant, professional, and cheerful.

QIANA HENDERSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TaMaLa FieLds  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nikole barretta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danielle Smith  |  Overall Experience 
Rating:
3.0

When I closed out my unit and didn’t have a cc on file well they didn’t close me out and tried to use the last cc I used to pay my unit even thou I moved out they still used my last payment cc and tried to bill me. I rented a truck went 6 miles and they wanted to charge me 9.65. Not good. But overall for two years I had no problems it was just when I was dictating

Michelle Gibson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Hali Porter  |  Overall Experience 
Rating:
5.0

Very professional and very friendly courtesy staff

LARRY SMITH  |  First Impressions 
Rating:
5.0

Muy contentan por el uidar mis cosas y muy agradecida

Maria Gonzalez arroyo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sophia Antillon  |  Overall Experience 
Rating:
5.0

Wonderful staff friendly and attentive

RONDA SIMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Riel Banaria  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Corey Lewis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah Simpliciano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joe Spallino  |  First Impressions 
Rating:
5.0

Neisha Wilson and her team did a excellent job with all my needs. They were all very professional.

SONNY M PANGILINAN  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Linda Bueno  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aaron Feld  |  First Impressions 
Rating:
5.0

The Customer service I received from neisha was amazing the whole staff was polite as well as helpful best uhaul facility by far

Flo Boyle  |  First Impressions 
Rating:
5.0

I really appreciate you working with me & allowing me to get my belongs out before they got auctioned. Thank you again.

robin field  |  Overall Experience 
Rating:
5.0

The people are friendly and great!

Sophia Antillon  |  First Impressions 
Rating:
5.0

Great service, very helpful. Thank you for assisting me.

Candice Griffin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda Bueno  |  First Impressions 
Rating:
5.0

I needed a small storage unit for approximately a month after newly arriving in Las Vegas. The facility on Rainbow Road fit my needs perfectly. I was super impressed with Neisha, the general manager, who assisted me during check-in and also when I checked out. Her professionalism and sense of humor made it a pleasure to rent my unit, and I would not hesitate returning here in the future if necessary. The facility was clean, cool, and well managed. Bravo! 5+ stars across the board!

Doug MacDowell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joeseph Hauk  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shawntae Austin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mayra Cano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gilberto Vaca  |  Overall Experience 
Rating:
5.0

The young lady that assisted me was great. Great cuisine service. Thank you

Danielle Mathews  |  First Impressions 
Rating:
5.0

As a new resident to Las Vegas, I needed to download my uhaul truck to a facility during my house hunting. And they were quick to set me up and get me in to their facility. Thank you

Richard Augafa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynn Armstrong  |  Overall Experience 
Rating:
5.0

Wonderful staff everyone was so helpful and the storage facility was overall clean and well secured all around so nobody gets in unless they have access.

CRISTINA CASTRO GAYTAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francine Herard  |  First Impressions 
Rating:
1.0

I was given the run around.

raeneishia blakley  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tammy Brooks  |  Overall Experience 
Rating:
5.0

I just don’t agree with the truck rental price for moving out of state the prices has tripled prices is unreal an family are moving because Covid has caused them they jobs an everybody want to raise there price that’s called kicking a person when they are down 🥺

KENNETH LYDELL GOLSTON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Christopher Rouse  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelly Plyler  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Antoinette Black  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alexandra Huertas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

oscar luna  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Junior Perrim  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Andrea Tolver  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nivia Bejarano  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

jeff muehleisen  |  Overall Experience 
Rating:
5.0

Staff very pleasant especially at drop off the gentleman was so helpful.

Kelvin Augusta-robinson  |  First Impressions 
Rating:
5.0

Neisha was great❗

Mitchell Collins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Mulligan  |  Overall Experience 
Rating:
5.0

A short time used but it was a great experience.

Carrie Price  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HENRY GABALDON  |  Overall Experience 
Rating:
5.0

Es un lugar muy seguro y los trabajadores estan muy atentos al reguardo de las pertenencias de nosotros

ROGER PEREZ-CRUZ  |  Overall Experience 
Rating:
5.0

The manager was amazing , don’t wanna spell her name wrong but , I think it’s neivha . She was patient an polite Always helpful an understanding.great place

DERICK/Siera MCKINNEY/Norman  |  Overall Experience 
Rating:
5.0

Friendly staff and very helpful

David Wynter  |  First Impressions 
Rating:
5.0

I love this location and the staff. I was there for about 5-6 years with no complaints.

Jaquin Fielder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Igancio Castillo  |  Overall Experience 
Rating:
5.0

Very nice employees

Paul Page  |  First Impressions 
Rating:
5.0

The staff was extremely helpful… and I was in dire help. Beyond that, they were kind. That goes such a long way in good feelings for your staff. Pleasantly surprised!! No only will I use UHaul again, will definitely recommend!!

JARED CADENA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARK MONTI  |  First Impressions 
Rating:
5.0

Great staff to work with

Michael Field  |  Overall Experience 
Rating:
1.0

It was a truly terrible experience to have been a tenant at this UHaul! I hope your CEO Joe will get this feedback!

Allanna Warren  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mauricio Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shela Thompson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALDO ANTONIO NIN-TABLADA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL MICHELE ADAMS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Annise Griffin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Maloof  |  Overall Experience 
Rating:
5.0

I just don't feel you guys should be raising the cost of a storage when things are still tough for families

JIllian Thompson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

HENRY GABALDON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KELLI THORNTON  |  Overall Experience 
Rating:
4.0

While I never had an issue with security at this location, the RV behind ours did have a homeless person staying in it. The staff took care of it immediately once they caught him in there, and police were called, but it always had me concerned with the safety. With the rising rent costs, I felt it was time to make a cheaper change. My biggest issue with this location is that sometimes after the office would close, short term renters would block the entrance gate with a Uhaul truck they returned and I'd have no way to get into my paid spot - and I was within the "access'' time. One time, I came back the next day. Another occasion, I was just grabbing something from the RV itself and used the walk-way gate to walk back to my space. But, that should be addressed for customers who need access through the gate with a towed RV.

Elizabeth lundstrum  |  Overall Experience 
Rating:
4.0

Plus:: Nearby, very clean, friendly staff. Minus: It cost a lot and my unit was hard to get to so it was a hassle every time I went. I would come back.

Bobbie Ohumukini  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margaret Dodd  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ariana brewer  |  Overall Experience 
Rating:
5.0

Move in was quick and easy.

DONALD EDWARD YATES  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Ronnie Edwards  |  Overall Experience 
Rating:
5.0

I had a great experience. The staff was very helpful and professional. The level of customer service provided to me. There is No room for improvement. Thank you very much for working with me. Greatly appreciated.

Rochelle Brown  |  Overall Experience 
Rating:
5.0

Very well clean and maintain ***

Carlo Mayo  |  Overall Experience 
Rating:
5.0

In person and over the phone customer service was great. Space perfect for what I needed and price is reasonable.

MARCELA RUIZ  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Ronnie Edwards  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

alan reed  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antrell Maldonado  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MORGAN NICOLE DOWTY  |  Overall Experience 
Rating:
5.0

Ms Wilson was so professional so helpful and extremely knowledgeable she definitely knows UHAUL not only will I come back but I will highly recommend this location it’s staff and management

Maria Kendrick  |  First Impressions 
Rating:
4.0

Seen a few bugs when unloading my stuff besides that it was great

Brian Jones  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

sean dunning  |  Overall Experience 
Rating:
5.0

She was very polite new her job, got me taking care of pretty quick, very nice girl with awesome customer service

MARLO BRATTON  |  First Impressions 
Rating:
4.0

The unit was convenient could pull right up to the door so easy..the employees were always helpful

Randy Haas  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

michael karafantis  |  Overall Experience 
Rating:
1.0

Put a “lean fee”, one day after payment due within 5day grace period. Horrible communication, didn’t have the right unit when I got there that we reserved, entrance is not very easy to get in (especially if there are others at the entrance) barely any parking.

Angela Fairbank  |  Overall Experience 
Rating:
4.0

In the yr I had the storage unit I only experienced one issue and it was that I had payed my storage unit on time and it was tagged like I did not pay it. But I called and they fixed the issue. Other than that I never had a problem with my storage unit at all. The girls at the counter was very friendly and helpful when you needed any questions answered.

Marta Alvarado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jema Rubalcava  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lonnie Morgan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Antrell Maldonado  |  First Impressions 
Rating:
4.0

Customer service was so so he never seems a friendly guy not good service never smile look serious ..not great giving direction to enter the gate not professional. Never give details when is the next monthly payments I need to call the customer service what will be my billing next I was lost how to get a dollies to put my stuff n were to park the car when loading off.. luckily this guy was off the clock k he helped me and friendly ..

merlyne DEE  |  First Impressions 
Rating:
5.0

Super clean, never any problems. Staffed helped and answered any and all questions.

Tarin Trusty  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesiree Evans  |  Overall Experience 
Rating:
5.0

Mrs. Wilson the manager very knowledgeable and takes the time with each customer

michael karafantis  |  First Impressions 
Rating:
5.0

The associate Daniel was really helpful, down to earth and informative. I’d recommend anyone to choose his location when dealing with U-Haul.

Brian Jones  |  First Impressions 
Rating:
5.0

Great Staff

John Schexnayder  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Latoya Elliott  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Robert Berry  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Florentina Mendoza  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kevin porras  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin Elling  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Delores Rogers  |  First Impressions 
Rating:
5.0

Neisha Wilson deserves a raise! It is only because of her excellent customer service that we got this storage unit. She went 'above and beyond' to help us get exactly what we needed.

rachel Swanson  |  First Impressions 
Rating:
5.0

Neisha was so helpful when getting me signed in and explaining how everything worked. I had reserved a larger unit, but it was not available as someone had not yet moved out. While that was frustrating, all of our stuff did fit in a smaller unit and we were happy with the results. Neisha also helped me get my first month free!

Emily Childers  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

antonette benson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

allen moret  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Linda Alexander  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott Huston  |  Overall Experience 
Rating:
5.0

Niesha and staff are amazing. I been using them off and on for over 20yrs. Great customer service.

lillian melton  |  Overall Experience 
Rating:
5.0

Thank U U-Haul for making our transition from LA to here very easy..

Joseph Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Fernando Pontes  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

GLORIA ANN PEGROSS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George Boothe  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

demetrius randle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESUS MIGUEL CAFARELLI TORRANO  |  Overall Experience 
Rating:
5.0

The girl that helped me was very friendly and helpful. She was able to answer all my questions

Santiago Ortega  |  First Impressions 
Rating:
5.0

👌👍

Jim Rowley  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Monica DeLima  |  Overall Experience 
Rating:
2.0

1) Difficult to reach anyone by phone. 2) Price increase of unit. 3)Unable to pay my account online 4)Late fee is applied upon first day of nonpayment. No grace period given. 5)While staff is helpful I would not consider them friendly. 6) No excitement or real interest in product that is being sold. No engagement or encouragement or generosity Of customer service.

Maria Hayes  |  First Impressions 
Rating:
5.0

Thank you 😊 I have Nothing Bad to say it’s a Place I would recommend to Family & Friends.

Patty Montrone  |  Overall Experience 
Rating:
5.0

Very responsive, professional and helpful... Keep doing what you're doing. Ask for Neisha she’s simply amazing :) Thanks guys for your help !!

Delma bejarano  |  First Impressions 
Rating:
5.0

A bit expensive though

Michelle Thomas  |  First Impressions 
Rating:
5.0

The ladies are just wonderful

mona harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Doughty  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jeffrey duncan  |  Overall Experience 
Rating:
5.0

Nyesha Wilson deserves a raise for all that she does for that store and the Company.She has treated me like family for 4 yrs now.I won't rent a storage unit anywhere in the U.S unless it is with U-Haul.

Jim rowley  |  Overall Experience 
Rating:
5.0

Staff is very knowledgeable and friendly. I had my storage here for 2 1/2 years. I would highly recommend this store to my friend & family

Hwa Salomone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Briana McQueen  |  Online Move In 
Rating:
2.0

Customer did not leave a comment.

Daniel Balentine  |  Overall Experience 
Rating:
1.0

I was first really disappointed when an employee said she would turn on my auto pay and then didn't did not follow through then causing several hours of my time to get things resolved. This place is very dirty! I brought it up with one of the girls and was given a list of excuses, including "The wind", the "renters next door" etc. None of which got anyone off their butts to actually clean the place up. There was actually bags of feces that were run over on the back that were there for at least a week. (It was not dog feces either. VERY disgusting) This is why I moved out and will not be recommending this Uhaul storage facility to anyone.

Monica Buterbaugh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

allen moret  |  First Impressions 
Rating:
5.0

Very good service. Knowledgeable team.

Daniel Paxman  |  First Impressions 
Rating:
1.0

Full comments and letter of feelings sent to email of Neisha Cooper, manger of Rainbow facility

cynthia destito  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Schexnayder  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

goldberg kershen& altmann llc.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin Elling  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ABDIEL GUILAR ARELLANO   |  Overall Experience 
Rating:
1.0

My vehicle was stolen. None of the employees called the police to file a report! Terrible experience!

Sarkis Kaparyan  |  Overall Experience 
Rating:
2.0

I can't fully move in. I was given a unit with a damaged door that won't open. Was told they'll look into having it repaired. Meanwhile, I'm moving in a week and need a storage unit now. If it can't be repaired in the next day or two, I'll have to find a different location.

Robert Marshall  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

regina zombil  |  Overall Experience 
Rating:
5.0

I had to move my son from SLC to Las Vegas. The whole rental experience was enjoyable. I had to keep the truck and trailer an additional three days with no issue. Plus the 30 days of free storage has been very helpful as well.

Boyd Erickson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ann Krofssik  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary Welch  |  Overall Experience 
Rating:
5.0

Great experience! Customer service representatives are always friendly and helpful.

DENISE LINDERHOLM  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

TERRI VIRIDIANA GOMEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

regina zombil  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Troy Nevin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elaine Branch  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Fannie Lewis  |  First Impressions 
Rating:
5.0

Very pleased with facilities and staff.

Dennis Ashworth  |  Overall Experience 
Rating:
2.0

Security gate kept breaking . This caused congestion with vehicles going in and out. Staff were not concerned about helping solve the congestion issue even after being asked. Could not find any garbage cans for desposal of small items. People just left water bottles and misc. on floor. Not usual experience for uhaul. I rent storage uhaul unit in Scottsdale and that is always emasculate with very professional staff.

Larry abbott  |  Overall Experience 
Rating:
5.0

Need to have garbage can available onsite.

Larry abbott  |  First Impressions 
Rating:
4.0

Had trouble pulling in sometimes when people who were renting trucks would park in front of the entrance gate and card reader instead of in front of the exit gate where they SHOULD have been parked and where there's more room.

robert lee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Estela Linares  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

javonique adams  |  Overall Experience 
Rating:
5.0

The facility manager Neisha and her staff there at the Rainbow Storage were very nice and accommodating. She went above and beyond for me just right before she went in maternity leave. Thank you

ANNA GONZALEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Florin Dumitru  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jon ROLLER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

carolyn brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tylynn Davis  |  Overall Experience 
Rating:
5.0

Been renting units since 2006. I trust U-Haul.

SUZANNE ROCHA  |  First Impressions 
Rating:
5.0

Their facility was always clean and well maintained. Unlike many storage places that say climate controlled this one actually was. I would use them again. Also their prices were lower than everyone else I checked in the area

Gary Hood  |  Overall Experience 
Rating:
5.0

We need a storage unit quickly. The moving company under estimated the truck size needed to move our belongings. We needed a unit that morning, during the moving process!! After calling another facility that had no vacancy, the staff member called the rainbow facility and they were able to accommodate us. The staff was very helpful in a very stressful situation. Thank you.

debra marshall  |  Overall Experience 
Rating:
5.0

This Uhaul Facility and the employees who work there are amazing! Any issues or concerns they handled it prompt. If i had any financial or unforseen financial issues they accommodated me to the fullest! Last but definitely not least is the amazing and compentent manager Neisha is the real MVP!

LaShaunda Howell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lisa Washington- Whitehurst  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KIRBY MCPHAUL  |  First Impressions 
Rating:
5.0

In regards to the overall moving experience I give it it extremely poor rating if I could give it a zero Stars I would I expect a response back from U-Haul. When I made my reservation for a truck and a tow dolly for my vehicle round trip I went 300 miles plus to get a tow dolly that should have been at the initial reservation site I was sent to two other locations for a total of 3 before I got my tow dolly and I was literally so far from the location I should have departed from that I lost a day and a half of travel time I spent far too much money to have been taken advantage of in this way. It was made possible by the location where I finally pick the tow dolly up that the tow dolly was affordable but I really need U-Haul to call me back at 541-862 0566 so that we can discuss an adjustment to the overall cost of my moving experience

Theresa Massong  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BERNICE GALLEGOS  |  Overall Experience 
Rating:
5.0

Each time I encountered a staff member they were always friendly, patient, and more than helpful. I did not have to visit my storage unit many times, however each time I did it was clean as well as a simple in and out process. Thank you!

Kaitlin Brady  |  Overall Experience 
Rating:
5.0

Nyesha at uhaul rainbow and smoke ranch always gives outstanding service with a smile!

katrina rose  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kenneth Gerringer  |  Overall Experience 
Rating:
1.0

First, when checking into my storage, it took over 2.5 hours which was ridiculous!!! Everytime I would come to my storage unit, it was outside of the guaranteed temperature range. I would call the manager Neisha (as the guarantee sign said to do...) and she would answer the phone angry, and every time, she said the "AC people are supposed to be on their way." No sorry or anything or even reassurance that it is a priority to them. Horrible customer service. Save yourself the hassle and do not do storage or a uhaul from this location.

Heather Solano  |  Overall Experience 
Rating:
5.0

All staff encountered were friendly, efficient and helpful. Easy experience.

Herman Owings  |  First Impressions 
Rating:
5.0

My favorite UHaul facility. Gets a ton of business because it is WELL MANAGED. Thank you, N. Rainbow UHaul!

Gary Aiken  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dawn Maree  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rosemarie Buzzetta  |  Overall Experience 
Rating:
5.0

Great staff, great location!

taj hollis  |  Overall Experience 
Rating:
5.0

Staff was great. Thank you

Darrell Woodland  |  Overall Experience 
Rating:
5.0

U-haul storage facility are very convenient I had no trouble at all, and on the mist of the pandemic the worked with me and allowed me to make arrangements to pay my fees at my convenience with no extra charge! Thanks U-haul. I’d definitely recommend them to anyone in need!

Eric Leaper  |  Overall Experience 
Rating:
5.0

Good people

Luis Aguirre  |  Overall Experience 
Rating:
5.0

I have done business with a lot of different Uhaul facilities, and this one is the best managed and most helpful.

Gary Aiken  |  First Impressions 
Rating:
5.0

Very nice employees and services.

Clarence Stewart  |  First Impressions 
Rating:
4.0

It was very accessible and the staff was extremely kind.

ROBERT WEST  |  Overall Experience 
Rating:
5.0

Professional and personable team.

Pilar Peynado  |  Overall Experience 
Rating:
4.0

The only thing I wasn't satisfied with was how the storage kept increasing. This is a horrible law in my opinion. Staff was great, especially the Supervisor at that Smoke Ranch location. They were all accommodating.

CYM LAJOY GREER  |  Overall Experience 
Rating:
5.0

We have had this unit for a couple of years and never had an issue with the facility or staff. Staff is friendly and helpful. Well secured.

DOUGLAS NELSON BANICH  |  Overall Experience 
Rating:
5.0

I have done business with quite a few Uhaul moving centers, and this is the best one so far. Great staff and a nice facility.

Gary Aiken  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ray Davis Jr.  |  Overall Experience 
Rating:
5.0

It is to pricy for me now that I have no job cause of covid 19. Im just grateful I got my stuff back. The staff was always amazing.

Kristy Horrocks  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Rick Reyes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Liudmila paliankova  |  Overall Experience 
Rating:
5.0

Polite and professional

Bob Stanley  |  First Impressions 
Rating:
5.0

UHaul is a great company. Consistently customer oriented. Every experience with U haul has always been easy breezy. Accomadating all the way. Neisha at the Rainbow Uhaul rentals and storage in Las Vegas provided great management. In really appreciate her service.

Audrey Estrada  |  Overall Experience 
Rating:
1.0

I'm upset about your policy to keep my money after I move out of the storage unit. I just paid $89 last week. I moved out on the 5th hoping to get a little bit of money back to help me with everything that's going on and you guys told me you were keeping it to kick rocks.

Sean Mcallister  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MELINDA LEE  |  Overall Experience 
Rating:
5.0

The staff was friendly, courteous and very professional. Niesha the manager was super nice and help me with everything I needed done.

sonny pangilinan  |  Overall Experience 
Rating:
5.0

Neisha Cooper and office staff are great. If there were any problems I may have had, they were there to help. I would definitely recommend family and friends. I have no complaints. Keep up the good work, guys👍👍👍

barbara karratti  |  Overall Experience 
Rating:
5.0

Clean, staff workers good

SHALONDA HOMES  |  Overall Experience 
Rating:
5.0

Very good and Professional

Hyla Davisdelery  |  First Impressions 
Rating:
3.0

Lots of nails in drive ways and screws. In every uhaul I go to.

Nathan Scruggs  |  Overall Experience 
Rating:
5.0

Thank you for everything you guys are the best

DALE Reeves  |  Overall Experience 
Rating:
5.0

Great business; very organized and efficient offing office and spaces are reasonably priced. I recommend

Jennifer Ani  |  Online Move In 
Rating:
5.0

Great place and rates

Valerie Banks-O'neal  |  Overall Experience 
Rating:
5.0

friendly and courteous

Alfred Francisco  |  First Impressions 
Rating:
1.0

Horrible service. I will never use uhaul again.

Jesse James Hapka  |  Overall Experience 
Rating:
1.0

I parked my RV in this place for 30 days, and a vagrant damaged my vehicle in that time. Nobody from U-Haul noticed anyone entering my unit and now I have thousands of dollars of damage. Do not go!

TIMOTHY MAUDSLEY  |  Overall Experience 
Rating:
4.0

Everyone was helpful!

christine nygard  |  Overall Experience 
Rating:
5.0

The entire staff were professional, knowledgeable and helpful. Excellent storage experience.

Rodney Rideau  |  Overall Experience 
Rating:
4.0

QUALITY OF STORAGE WAS EXCELLENT AND SECURE. THE PRICE WAS VERY GOOD COMPARED TO COMPETITION. I AM VERY HAPPY WITH MY EXPERIENCE WITH UHAUL AND WILL USE THIS FACILITY IN THE FUTURE IF i NEED IT.

brent brown  |  Overall Experience 
Rating:
3.0

The representative could not find my reservation even after i confirmed the reservation only 3 days earlier. Representative did not offer the second month for free. I had to find out on my own.

TIMOTHY MAUDSLEY  |  First Impressions 
Rating:
5.0

Neisha was the most professional through kind storage management I've ever done business with. She was wonderful you should promote this girl!

JULIE COLYER  |  Overall Experience 
Rating:
5.0

Great

Christina Jackson  |  First Impressions 
Rating:
5.0

Very friendly Staff.

Trish Kirker  |  Overall Experience 
Rating:
5.0

Awesome service

Barbara Osypiewski  |  First Impressions 
Rating:
5.0

Great service very respectful and helpful thank you again

Tommy White  |  Overall Experience 
Rating:
5.0

We would like to thank the staff at this location for all their help and going above and beyond.

KENNETH ALAN II CRAIG  |  Overall Experience 
Rating:
3.0

Got storage unit went back later to use it but still had the lock I couldn’t open it so wasted trip hope the lock is off today

Nashyelli Corrick  |  First Impressions 
Rating:
5.0

Everyone is very helpful and accommodating.

Eduardo Landicho  |  First Impressions 
Rating:
5.0

I was pleasantly surprised by how clean and rodent free the storage was. I’d never seen that with a storage before and personally did not know it existed. The service/ staff was a pleasant experience.

youlanda Fattini  |  Overall Experience 
Rating:
5.0

The lady was amazing she went out of her way for me

Kristy Horrocks  |  First Impressions 
Rating:
5.0

friendly and accommodating.

david mazur  |  First Impressions 
Rating:
5.0

Clean and Secure place staff was very nice.

Linda Atkins  |  Overall Experience 
Rating:
5.0

Was very pleased with price unit and service

robin brode  |  Overall Experience 
Rating:
5.0

I had the best experience with the service

Cristina Terre  |  Overall Experience 
Rating:
5.0

Over a year and a half with my storage unit and not one time did I have a problem. Unexpected price increase but nothing too crazy. Workers were very nice every time I was in the office.

deanna nyemaster  |  Overall Experience 
Rating:
4.0

staff was always friendiy and courtieus, I never worried much about outside vandalizem.

ROBERT FRIE  |  Overall Experience 
Rating:
5.0

Everyone was so nice and pleasant to talk with and very helpful and accommodating. Thank you

kenneth bittman  |  First Impressions 
Rating:
4.0

Thanks

Janeil Taylor  |  Overall Experience 
Rating:
5.0

The process for getting a storage unit was easy and the price was great excellant service.

robin brode  |  First Impressions 
Rating:
5.0

Awesome

Katherine Patrick  |  Overall Experience 
Rating:
3.0

I had issues with next spaces' tenants parking their belongings into my space or parking vehicles and trailers so that they impeded moving in or moving out my travel trailer. Enforce site rules!!!

Diego Suarez  |  Overall Experience 
Rating:
5.0

Really nice employees, made me feel at ease. Thank you!

Steve Fleming  |  First Impressions 
Rating:
5.0

Convenient location / a little difficult to get in and out of due to traffic

John Ramsey  |  Overall Experience 
Rating:
5.0

The staff at that location are courteous, professional, & witty. They informed with all the details with precise articulation. I felt very comfortable. Give them a raise in salary! Lol....

carter bostic  |  First Impressions 
Rating:
4.0

We were very happy with this unit very clean pest free temperature control was good. Only 4 stars due to price increase other than that I wouldn’t rent from anyone else for storage or moving truck.

Desiray Cuthbert  |  Overall Experience 
Rating:
5.0

My experience was positive.

Tamara Flores-Sahagun  |  Overall Experience 
Rating:
5.0

5 K all the way!

Jim Rowley  |  Overall Experience 
Rating:
2.0

Did not feel as though my property was secure, especially after someone stealing belongings and tampering with my property.

Amie Palmira  |  Overall Experience 
Rating:
5.0

Excellent Service ! Fast Friendly and Professional!!! A+A+A+

christina Mason  |  First Impressions 
Rating:
5.0

I was satisfied with the staff

Kelly Wood  |  Overall Experience 
Rating:
5.0

Nothing much to comment again.

CHUKWUMA OBIAGO  |  Overall Experience 
Rating:
5.0

I really think the dumpster should be available. I get that people use it to dump their whole unit in it...watch them. Otherwise, thank you all for your generous help!

michael carr  |  Overall Experience 
Rating:
5.0

Thanks for your great service

Gia Hudson  |  Overall Experience 
Rating:
4.0

Thank you, I will be back

Anthony Woods  |  Overall Experience 
Rating:
5.0

Neisha and her team were all very competent, friendly and accomodating. The facility feels safe and clean and I have nothing but confidence when spending time and money at this facility.

Philip Yee  |  Overall Experience 
Rating:
5.0

All employees are extremely well versed in what customer service really means. Thanks

Hector Rivera  |  Overall Experience 
Rating:
5.0

Amazing and friendly !!!!

debbie richins  |  First Impressions 
Rating:
5.0

We truly enjoyed our experience with U-Haul. The Coopers!!

pamela Cooper  |  First Impressions 
Rating:
5.0

Thank you!

patricia polito  |  Overall Experience 
Rating:
5.0

By far, this has been the best moving experience I have had with UHaul. Personnel was so swift and helpful with everything. Will be choosing UHaul for future moves without a doubt.

nancy acosta  |  Overall Experience 
Rating:
5.0

.

Laura Sanda  |  Overall Experience 
Rating:
4.0

the only problem I encountered was not enough parking in the front of the building. Otherwise my experience was excellent

Hansi A Dunn  |  Overall Experience 
Rating:
5.0

Staff was fantastic!!!!

ROGER BROOKS CHEEK  |  Overall Experience 
Rating:
5.0

Thank you very much for your kind and consideration. God bless.

luz ROSE  |  Overall Experience 
Rating:
5.0

Very swift, polite, and helpful

heather souza  |  First Impressions 
Rating:
2.0

My unit was broken into from the next unit and Uhaul said they would be closing off the two units but did not . They could still reach over and take items from my unit.

DENICE HETKOWSKI  |  Overall Experience 
Rating:
5.0

The staff was absolutely friendly & extremely helpful! This was extremely welcomed in an already high stress situation.

Ruthann Zamora  |  Overall Experience 
Rating:
5.0

The grounds and storage units were clean. I felt my stuff was safe!

kenneth friedemann  |  Overall Experience 
Rating:
5.0

I only hated that you guys called so much when I was behind on my bill, sent letters and called my back up friend, way to much very embarrassing. I know I was behind no need to call them and let them

shana downing  |  Overall Experience 
Rating:
5.0

Staff was very professional and accommodating. When the information from the 800 Customer Line was not correct, the Staff accommodated my needs. Hats off! Moving is so stressful, it was nice :-)

Christine Ellis  |  Overall Experience 
Rating:
5.0

Great fast service had me in and out with a unit in kno time

dwayne brown  |  First Impressions 
Rating:
5.0

The employees that work at this facility are very helpful and professional

carol hawes  |  Overall Experience 
Rating:
5.0

Good service

jenia thames  |  First Impressions 
Rating:
4.0

AOK

Neil Scott  |  Overall Experience 
Rating:
5.0

The staff at the Rainbow location in Las Vegas were excellent and very professional. The Los Angeles Vermont location was also very professional and knowledgeable.

Hull Mark  |  Overall Experience 
Rating:
5.0

Very efficient

John Ramsey  |  Overall Experience 
Rating:
5.0

very nice staff

LAJEANNE DOUCET  |  Reservation 
Rating:
5.0

Very good experience!!!

valerie fowler  |  Overall Experience 
Rating:
4.0

It took forever for someone to be available to talk with me but once they were able the service was great

Sharon Joy  |  Reservation 
Rating:
5.0

Staff at this location was very professional and courteous. Would definitely recommend them and use them again.

Rhonda Visconti  |  Overall Experience 
Rating:
5.0

Total experience was great

David Vail  |  Overall Experience 
Rating:
5.0

Great knowledgeable and friendly staff. And affordable prices for the square footage you get. I would definitely recommend this facility.

alioht carttonhobart  |  Overall Experience 
Rating:
5.0

Everyone in the office at this location was always friendly and accommodating. I would recommend highly.

MARGARITA BOYINGTON  |  Overall Experience 
Rating:
1.0

They messed up bad twice, it was a complete disaster someone needs too come in and train that whole staff been dealing with this storage over 10 years ,never ever again

Regina Straughter  |  Overall Experience 
Rating:
5.0

I will be back if I need to store if I need to and rent trucks when I need it , thanks

Raymond Price JR  |  Overall Experience 
Rating:
4.0

Local truck rentals could be more affordable. Daily rent is good , but mileage sucks.

Eric Bennett  |  Overall Experience 
Rating:
5.0

EXCELLENT.

ELISHA REICHART  |  Reservation 
Rating:
5.0

The employs at this U-Haul storage facility were great! They showed me all the different sizes and I wasn’t sure which one I needed, they were very patient. They accommodate my needs and were helpful

diana trujillo  |  Reservation 
Rating:
5.0

Great customer service and understanding.

randy joseph  |  Overall Experience 
Rating:
5.0

Unbelievable service, excellent workforce here, always courteous, ready to assist, and just a delight to talk too, very nice people!

Daniel Pacheco  |  Overall Experience 
Rating:
5.0

The manager Neisha was very nice and always has a smile on her face when a customer walks in and always greet's them like they are part of the family.

Alina Stone  |  Reservation 
Rating:
5.0

the crew there was wonderful

loretta williams  |  Overall Experience 
Rating:
4.0

I reserved two 10'x30' units at Rainbow, but when I pulled up to unload my two 26' trucks, I was told they overbooked and only had one left for me. Issue was resolved with VIP compensation. Well done.

Philip Yee  |  Reservation 
Rating:
4.0

n/a

SARAH BLANCHARD  |  Overall Experience 
Rating:
2.0

I had reserve a 5x10 and they gave it to someone else. They took 30 min to even come unlock the unit so we could see it. So we took our business elsewhere

KEATON RICHARDS  |  Overall Experience 
Rating:
5.0

Every staff member that worked with me was very friendly and professional. the unit was what we needed when we needed it. Rented a truck also 2 different times, were clean and helpful. Very happy,

brenda martinez  |  Overall Experience 
Rating:
5.0

Friendly staff.

KEN OR ROBERTA HARTSOCK  |  Overall Experience 
Rating:
5.0

N/A

glen stratton  |  Overall Experience 
Rating:
4.0

ty

Kevin Tezucar  |  Overall Experience 
Rating:
5.0

We were not able to move in to our home when planned. They made this part of our move so easy. The employees are smart, friendly, & accommodating. They had a smile & solution for everything. Thanks!

samantha delory  |  Overall Experience 
Rating:
5.0

Staff was excellent and very helpful in all areas and very polite

samson baker  |  Overall Experience 
Rating:
4.0

Very good service. Just wish when picking up a uhaul to move long distance. Staff should advise to read the insurance. I thought i would get compensated for my soaked matress and box springs, but no.

Alexandra Simmons  |  Overall Experience 
Rating:
5.0

Very safe & secure. Carts always available. I would use again

rick reynolds  |  Overall Experience 
Rating:
5.0

Exelent customer service and employees

jesus anglin  |  Overall Experience 
No reviews have been submitted for this location.

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