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Mannie MalottCustomer Reviews for U-Haul Moving & Storage at Palmdale Rd
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very pleasant and extremely help. The manager was awesome and assisted me when I had issues.
STEVE SMITH | First ImpressionsU haul meat all my needs thank you.
SEBRENDA ALLEN | Overall ExperienceI love the whole staff!!!
Roseann Leal | Overall ExperienceVery pleased and clean
JULIANA MCCONNELL | First ImpressionsEveryone at this facility was so nice and welcoming and helpful, I will always be grateful for all the help we received!
Linda Orr | Overall ExperienceNena was so helpful!!!! With the craziness of moving from one city to another she was such a positive light and breathe of fresh air.
Clifford Abernathy | First ImpressionsThe staff at this U-Haul were professional and friendly!
Terri Ulibarri | Overall ExperienceGreat place to keep my property safe . reasonable prise.to rent......
SEBRENDA ALLEN | First ImpressionsEvery one who helped me here had excellent customer service skills and were very friendly and helpful.
ANDREA BROWN | First ImpressionsI love the whole staff they were very helpful and awesome!! I totally recommend anyone that needs storage space here! Whenever I will need them I will absolutely come back!!
ANA EVERETT | Overall ExperienceNena, Jocelyn and Jesse are absolutely phenomenal and customer service!!!
SHARLITA BARRETT | Overall ExperienceI was very impressed, especially how friendly the staff were with me
CARLOS RICKETTS | Overall ExperienceThe staff and facility was very professional and helpful
CHARLES TRAVIS | First ImpressionsThe District Mgr Dan went above + beyond quickly to satisfy my needs/complaints ! He did the footwork and pulled me out of the misunderstanding's / confusion's I was going through with UHaul! Thank you so much Dan for your Excellent Customer Service! Because of you I will use UHaul again! Jill Lippincott 🙂
JILL LIPPINCOTT | First ImpressionsGreat job. Thank you for securing our items for 1.5 years.
TINA CERNA | Overall ExperienceVery nice place
Laniquea Gamble | First ImpressionsI'd like to give a special thanks and appreciation to Nena Johnson, who went above and beyond to help me when I closed my account. She really stepped up with a difficult situation when emptying my storage unit and loading a very heavy motorcycle onto a trailer. It wouldn't have been accomplished without her assistance and I'm immensely grateful. She's a credit to the company.
JOE FORT | Overall ExperienceNena was a great help very kind and upbeat
CATHERINE MONTEZ | First ImpressionsExcellent Service. Nina has always provided excellent customer service. The facility is clean, accessible and the staff is always helpful. Feel safe while accessing my unit.
VANESSA MARTINEZ | First ImpressionsTo whom this may concern, This U-haul location was by far one of the absolute best experiences I’ve ever had. Coming from The Seneca Village to The Northport Apartments in Victorville, was a great challenge during the Covid-19 pandemic. Although this location was busy, they always found time to assist me and my family. With that being said, I would most definitely recommend any U-haul storage service to discover the key to happiness. The uplifting staff was just super-friendly and supportive. I love love love the way the storage area was clean and neat. Like, I’ve always experienced pure joy when going to this Palmdale location and the hours were very convenient. With the well lit area, I was always able to find my belongings with ease. I really appreciate you guys for helping me unlock a world of happiness. Thanks a lot guys!
Heiress Williams | Overall ExperienceVery nice place to keep your storage
Eddie Ibarra | Online Move InNena is the best..... She showed us nothing but A1 Customer service. If needed again we will choose your facilities. Thank you again Nena for all of your help.
Audrey Fikes | Overall ExperienceThank you
tommy Shaw | Overall ExperienceThe girls that helped me was very friendly and fast they got me in and out very quickly great place very clean
EUGENIA PARIS | First ImpressionsThis hS been a great facility! I stored my whole life's belongs there for over 5 years with no issues. Staff has been super friendly and accommodating. Move in and move out was easy.I would highly recommend this facility to others.
Robin Alexander | Overall ExperienceJocelyn was just sweetest ever!!! She really made it less stressful for me. And little thing is very strong & mighty. My other storage facility is just as good as you guys, I say that because I’ve been with them for a couple of years now. Thank you for making my money worth it.
Roseann Leal | Online Move InAfter having a MISERABLE UHaul experience and leaving me EXTREMELY unhappy with Uhaul as a whole the people at U-Haul Moving & Storage At Palmdale Rd Made me feel welcoming and made their part of my experience pleasant!
Peter Garcia | First ImpressionsThe storage I rented was confusing and unaccessable.Was not able to reach anyone when I got to the storage. It was a big waste of time . There was not much available to rent in these areas.I need to cancel this storage I will be using another company!!
ANNETTE VALENCIA | Overall ExperienceNena Johnson is the greatest person. She is intelligent and very knowledgeable
Patrick Carson | Overall ExperienceMy experience with this unit was amazing thanks for keep my family belongings safe...
Daton Harris | Overall ExperienceExactly what I needed.uhaul had everything I wanted.. excellent!..
SEBRENDA ALLEN | Overall ExperienceI Will Always Use This Service “Excellent”
SANDRA COLLINS | First ImpressionsNo comment at this time
DAVID MCVEY | First ImpressionsThe staffing was incredible! Albeit, I'm a Senior Citizen and am astute in using my iPhone..the staff still wanted to help with taking the image of my driver's license and completing the remaining items. I just let them do it since they were so willing to help. I smiled to myself as they thought they were expediting the process. Whatever U-Haul is doing with your hiring and training process...keep up the great work!!!!
TYRAIN EATON | First ImpressionsThe people they are so friendly and sufficient. Very professional. Kind, and considered m
MARJORIE JOHNSONWALTER | First ImpressionsGreat staff
RICHARD MORENO | Overall ExperienceNena is the best!!! I would recommend U-haul to anyone!!!
Gregory Hunter | Overall ExperienceNina does a great job!
maria shaw | Overall ExperienceI can honestly say I never had any doubts that my stuff was safe, will use again if ever needed
ADRIAN MEZA | Overall ExperienceJust fine will always use this facility for storage
KYMLA MARTIN | Overall ExperienceThanks 🙏🏾
JUANITA COMBS | Overall ExperienceThe staff was always friendly and always helpful
esther giddens | Overall ExperienceEveryone is so nice! I will be back if I move again!
Heidi Anderson | Overall ExperienceNena Johnson and her team are the best I was get my Uhaul form them thank you
Jaquline Johnson | Overall ExperienceI was 2 days late after my payment was supposed to be paid for my storage unit. And the staff was absolutely understanding and let me get all my stuff out 2 days after my storage payment was due and they didn't charge me for the month! I'm so grateful for there understanding and compassion! Thank you so much guys
CHRISTOPHER FLORES | Overall Experiencea very positive experience. staff are very helpful and friendly. professional demeanor.
David Amaro | Overall ExperienceThe staff is great and understanding Best Storage in the High Desert
Joseph Davenport | First ImpressionsThe manager is awesome and nice ! Was with this place about 7 years and no complaints.
Lauren Otero | Overall ExperienceMade my move smooth and convenient
CAROLYN TAYLOR | First ImpressionsAfter having my unit broken into, the people there were no help. Said they would give the video to the police, that never happened. Police said when they asked for the video, they told them there was no video. I was told they had video So, did they lie to police or the one renting the unit? After paying for storage for over a year, I end up with most of my stuff stolen.
JASON SCEARCE | Overall ExperienceGood staff on both sides of the trip from pick up to drop off.
Norman Mathews | First ImpressionsGreat experience!
MARK TOMLIN | Overall ExperienceEveryone was awesome!
Heidi Anderson | First ImpressionsStaff is awesome, very helpful
Farrel Payton | Overall ExperienceUhaul has the cleanest facilities and they maintain their trucks very well, I feel very safe driving their trucks. The staff is always very helpful, friendly.
Linda Orr | First ImpressionsNena Johnson was very helpful and informative. She was polite and thoughtful
Geraldine Newton | First ImpressionsNo complaints! The staff was great, very positive experience.
Ann Grant | Overall ExperienceAppreciate it 🙏🏿
Tameekca Blount | Overall ExperienceThey were patient and helpful when I was behind on my rental fees. Always respectful and willing to assist. The staff is amazing
Richardson Closet LLC | Overall ExperienceThe only complaint is the rustiness (as expected) of the locking mechanism on the door to the outdoor unit! A major reason to remove belongings from outdoor unit aside from hiking prices.
Edward Charfauros | Overall ExperienceWould have been excellent if I could have got a retro
Lutanger Lockhard | Overall ExperienceI inherited 3 lg units. when my best friend / my loving sister passed away so suddenly. it took a few months to clean them out. they were always friendly and helpful no matter what came up. not having other family living close it was a struggle they always had a smile on their face and helpful information about were to get rid n what to do with her things and even helpful with someone getting to help me move stuff in n out after hours. iv never had a facility so friendly n helpful ever befor. Manager has her group of employes well manared and knowlageable with rules n regulations. they each went above and beyond to help me during the time of emptying these storages. in the ol days family operated companys were the best and this facility felt like the ol days. respectful loving like group like family. id suggest this facility to anyone i kno no matter the distance from home. thank you to all of them even for putting that extra lock on my unit when myself being so scatter brained didnt lock the unit properly. they had my back. and for all those smiles and friendly hello hows your day gestures when i needed them most. god bless you all. sincerely D. Simpson/Zizolfo
Denise Simpson | Overall ExperienceI had a vehicle problem and needed to store my 5th wheel while I got truck fixed. Ms Johnson was great helping me, and I thanked her when I checked out. Jesse helped me with the checkin paperwork and please thank him for me. Very professional!
Kenton Kirk | Overall ExperienceRV broken into twice, you tell me how my experience should be. Also lackadaisical response from staff regarding the incident left me wishing I had never heard of your establishment. Gary Eaker .
Gary Eaker | Overall ExperienceCustomer service here is wonderful, I never forgot in 2018 when I used the storage how polite and friendly the front desk worker when I went inside and I had to go back because she was very convent and helpful. Thank you for serving the community.
Monique Cunningham | First ImpressionsVery convenient and nearby friendly staff easy to unload thanks
Ragina Pillay | First ImpressionsWith the exception of a driveway light out, I have no complaints. Nena was very very good to me. Kinda sad to leave, but prices became too much
Melanie (Daniel) Maloney | Overall ExperienceEveryone at the two store I dealt with were great. Thank you
Kenton Kirk | First ImpressionsHad a few bumps but Nena came in with a cap and smooth everything out and had us leaving with a smile. Thanks guys
Horseshue Productions L.L.C | First ImpressionsHad a great experience
Joseff Rhodes | Overall ExperienceThank you 😊
YOLANDA BARRIOS | Overall ExperienceEveryone is very polite,a plus for me. Thank you 😊.
YOLANDA BARRIOS | First ImpressionsGreat staff! Would definitely store here again. Thank you!!
Joshua Barbosa | Overall ExperienceCustomer service has always been very nice and helpful.
TAMMY LEVIEGE | Overall Experiencethe staff was always helpful
Jim Roberson | Overall ExperienceNice and professional personal,.👍
Rene Jimenez | Overall ExperienceAccess hours should be earlier than 7am and 9am (sunday). Access hours should be no later than 6am (sunrise) since most people, like myself, want to get an early start in moving items in or out. Especially, Sunday (weekend - opens at 9am) when most people do not have to go to work. The office is very well maintained, but the outside where the lockers are located need to be swept once in a while. Not once have I come into my storage bin without trash in front of it. Otherwise, everything is good to go. Nena is a great host.
Leo Tiglao | Overall ExperienceI did my reservation on my phone and I went in & Met Ms. Nene and she is a doll. Very helpful and very good attitude and she was cleaning & that let me know that I was in good hands. Restroom is available & CLEAN DID I SAY CLEAN.. SHOUTOUT Ms. Nene and crew
Tameekca Blount | First ImpressionsThanks
RONDIE LUNDY | Overall ExperienceI appreciate you guys. I love your business. Thank you for everything. I'm so happy 😊
Sally Loza | Overall ExperienceStaff went above & beyond for us.
NIGEL RODRIGUEZ | First ImpressionsThis facility had the friendliest staff I ever experienced. Thank you for your service when I needed it.
Steven West | Overall ExperienceEverything was good except for the large units were not available. But the young man that help me did a great job thank you much
JERMEL JOHNSON | First ImpressionsService was Excellent and Quick
VERA WALKER | First ImpressionsWhen I was looking for an nice and clean place to have my belongings stored, I chosen U-Haul on Palmdale Rd in the city of Victorville. Staff Nena Johnson was friendly, helpful and professional . I knew my belongings were safe and secure.
Juanita Murray | Overall ExperienceNothing bad to say, everyone was helpful and nice all the time. Keep up the good job.
eduardo gonzalez | Overall ExperienceNela and Staff provided excellent service and assistance it was a seamless experience and I'll be back asap.
Stephen Louis Hermsmeyer | Overall ExperienceWe love ninna
LAPRESSIOUS ANDERSON | Overall ExperienceAwesome experience, very friendly staff
jessica tharp | Overall ExperienceVery friendly staff who was easy to work with and had plenty of smiles to share.
Joshua Barbosa | First ImpressionsNena the manager at that location is absolutely phenomenal ! Covid destroyed our business & turned our would upside down. Her accommodating manner through us having to go to AZ & then returning to CA was horrible, however Nena was a real blessing & a joy to deal with in providing 4 different storage spaces & trucks. She was a light in a major storm. My wife has a mental illness that is cyclical & and was peaking because of the stress & Nena & her staff were exceptionally kind to her where other have been less than compassionate when engaging with my wife. Not only my experience but I witnessed her deal with some very undesirable & unreasonable people when entering the office & she stood her ground while maintaining her professional composure far beyond what patience level would have allowed. I am 63 & have been self employed since I was 17 & can look back & say why was I not so fortuned to have had employee's with such a heart & dedication to their cause? I have been renting & packing U-haul trucks since I was 15 & have done so more than I care to admit, So consider the fact that I have had many experiences with many U-haul locations over the years with some very negative experiences to compare. This is defiantly an U-haul team player & should that should be considered for advancement into a regional position the next time an opening comes available. She is a cool cookie with an unwavering heart of gold & it is very rare & you can not train it into an individual through a cooperate manual. Douglas S. Boyd, CEO, Factory Home Development, 760-877-8724
Douglas Boyd | Overall Experiencemanager was very nice and helpful
Jim Roberson | First ImpressionsThank you for being convenient and accessible
Erika Waybright | First ImpressionsStaff Neena was very nice and professional
Eric Williams | First ImpressionsThe staff at this location are absolutely the BEST!!!! Nene is fantastic! They worked with me through this COVID-19 pandemic and were very understanding and supportive in allowing to keep my items. Tatiana even found some old photographs and valuable documents I had not seen so they would nit be destroyed. By far the best storage facility. They deserve high praise and a raise.
John Sweeney | Overall ExperienceThe staff was wonderful and took care of all our needs.
Karen Varela | Overall ExperienceThat staff was extremely helpful at any time. They would go the extra mile to help me unlock my unit if I was having problems with my hands. Super friendly and willing to answer any questions I may have. I'd give them a 10 out of 10.
Doreen Durant | Overall ExperienceVery friendly staff, efficient, and very knowledgeable. Thank you
Juan Bocanegra | First ImpressionsProcess for checking in and now checking out was very quick. Appreciated using this facility.
Richard Munoz | Overall ExperienceVery professional and Courteous
Damain Mccorvey | Online Move InGreat sociable manager, Nena.
Leo Tiglao | First ImpressionsGreat place, easy access, competitive pricing, and great customer service, Nena was very friendly, and helpful, and quik
Karen Rigsby | First ImpressionsGreat experience! Got to the storage after having some major issues on the road, which made me late for do off. This facility heard about my troubles abs made adjustments for me so that I wouldn't incur any extra fees. I can't say enough about the staff! They were more than friendly. They're kind. They really work with you personally to accommodate you. No cookie cutter faculty/ company! Again, GREAT experience!
Nadine Richardson | Overall ExperienceAll 3 employees that I encountered and helped me were excellent, and made the entire process very easy
jeremiah walshe | First ImpressionsNena was great. She went out of her way to find me what i needed. Called me back when she said she would. Just over all great service and great staff.
theresa matthews | First Impressionsstaff very professional most helpful and pleasant to work with made me feel comfortable, management always available to assist my needs, thank you.
Polito Robles | Overall ExperienceStaff was extremely helpful and friendly. I am not happy with my online experience. I have tried off & for the past several years to try to set up so I pay for my unit online. I have been unable to get my card entered into the system. That has been my only issue.
Robin Alexander | First ImpressionsThe ladies I spoke with we’re very nice and really wanted to help!
Jacob Regan | First ImpressionsStaff was very helpful and friendly Atmosphere was inviting clean outstanding customer Service Best Pl., I’ve been in years
Cynthia Harris | First ImpressionsNone at this time 😃
joyce Porter | First ImpressionsThe staff here is wonderful taking a staff member to help me was throwing and explaining everything very nice extremely efficient customer service skills up to par made me feel comfortable and welcome I would recommend this place to anyone. The only reason I say access hours are not convenient it's because I'm only able to access after work and I work all day other than that the representative that help me it was great so thank you for keep my experience a good one.
mark mcgee | First ImpressionsI LOVE THE STAFF THEY WERE ALL PROFESSIONAL AND FRIENDLY AND TO BE HONEST THATS THE BEST STORAGE I HAVE EVER HAD
angela Laprade | Overall ExperienceGreat place and people
Alton Ellett | Overall ExperiencePrice was higher than I first thought.But Very good service.
fabian sanchez | First ImpressionsThe price was a bit much and I had a hard time with my payments due to hardship during this pandemic.
Neyia Williams | Overall ExperienceWas not able to move in. Went to the unit, it was locked. Tried the code give to access gate to leave, did not work. On Wednesdays they close at 7, access to units also is over at 7. Ended up asking for a refund. Pending refund.
Barbara Boshell | First ImpressionsNena and Iesa were very helpful, friendly, professional and excellent communication skills.
Jason Pearson | First ImpressionsThe manager has always been extremely helpful.
candace lewis | First ImpressionsManager was great. Helped any time with my questions and she had every time I had a question. She always was very friendly and always had a smile to Welcome me onto the storage lot. She was very helpful.
JAMES DONOHOE | Overall ExperienceI appreciate the professional and courteous staff that assisted my move in as well as my move out. Very smooth and easy. Thank you.
MARILYNN HEGWOODCRUMP | Overall ExperienceThe manager, Nena, and her staff are the most helpful and friendly. She does an excellent job and goes over an above to help. Much appreciated!
darin lansdown | Overall ExperienceNice spot very clean
joshua ortiz | First ImpressionsWonderful Stafd
Arturo Galicia | Overall ExperienceNena, the manager has the best attitude, and is very friendly and funny. She is very helpful in many ways. All the staff is great. They are very helpful. This a great 👍 place that makes you feel at home. I am highly recommending them to everyone.
Ailene Prouty | First ImpressionsWonderful staff
Arturo Galicia | First Impressionsnena is absolutely the best haul employee I have ever dealt with in my life she went more then above and beyond to help me she deserves a major raise!
Robert Kakish | Overall ExperienceGreat friendly service
byron hall | Overall ExperienceNena, is a great Manager, always helpful and friendly.
BRYAN Klebba | Overall ExperienceMy unit was always secure, there was no rat or rodent infestation and the area was always clean. Customer service was awesome.
CHRISTOPHER COOKE | Overall ExperienceThe staff was friendly and helpful BUT the facility wasn't a safe place to store my RV. Two times my RV was broken into and vandalized as well as my truck while it was stored there.
DAN SMEJKAL | Overall ExperienceUnfortunately due to circumstances beyond my control, I had not paid my bill for sometime. A lien letter was sent, where I then immediately reached out to them. Throughly embarrassed while explaining my plight, they graciously allotted me a settlement if I came and picked things up same day. I am so grateful to them for working with me so I did not loose my belongs as that storage was the last bit of everything I owned. I know my account still holds a balance but I’m hoping to pay that off sooner than later so as to be in good standing with a company that demonstrates empathy—a trait all too rare in today’s society.
Jaime Diaz | Overall ExperienceThe staff performed a remarkable service and provided a great help to me. They are awsome team.
Hany Gad | Overall ExperienceEvery person I've met in the different facilities I went through were great. Thanks
Elvira Black | First ImpressionsThe staff was always friendly and helpful; however the property was not well maintained and there was always trash, debris around my unit each time I would visit. Needs improvement on clean up.
Nicole Miracle | Overall ExperienceHelped set up auto pay
Daralee kreft | First ImpressionsCustomer service was great
LaSondria Wyatt | First ImpressionsExcellent facility and excellent staff. Had a great experience with the storage unit at this location, as well as when we rented a U-Haul truck on a couple of different occasions. Thank you!
Edward Dominguez | Overall ExperienceU-Haul needs to update their security cameras. Cameras pointing directly at license plates driving in and out. I had my toy hauler stolen during business hours. This is the second bad experience I've had at U-Haul. The first experience someone broke into my trailer and stole my TV Xbox plus games and all my riding gear. I do not recommend keeping anything worth value at this place. But the staff is very professional. It's just a bad town anyway you look at it high crime.
PAUL RODRIGUEZ | Overall ExperienceMen’s was great!!! Great customer service and very helpful.
Zuriel Quinlan | Overall ExperienceNena was very friendly and helpful Thank you Nena.
Anthony Gallardo | First ImpressionsMs. Nena Johnson is accommodating, friendly and explains in layman’s terms about what I rented. Thank you for making everything easy.
elaina karlen | First ImpressionsThis was a nice U-Haul.
DARRYL K JOHNSON | Overall ExperienceAfter much research, I am glad I chose this location to store my belongings while getting settled after a cross country move. Nena and her staff made a hectic period of transition much more bearable by offering superior customer service, multiple options every time I needed to rent a truck and flexibility when I needed it most; they kindly let me leave a truck secured overnight when it proved too much to unload in one session. My only suggestion would be to alert would-be renters that the vanbody units are not fully resistant to the elements. One could assume this to be, since they appear to be made from old, decommissioned Uhaul truck bodies; however there is no signage indicating this to be the case, as there are prominently displayed in uhaul rental trucks, so be aware.
Debessaye Mengistab | Overall ExperienceExcellent staff. Very friendly, knowledgeable and helpful. Facilities are clean. Office clean. I like that there are gates, cameras, and an alarm system for each unit. Only 2 small issues: 1. Website and email both told me first month was free and a lock was provided free with unit rental, but when I came in person there was a $20 charge. There was a "service fee" for having the staff member do his job rather than doing it online and a fee for the lock. I would have gladly done it online, but I could not since it would give me the free lock, but charge me for the first month or give me the first month, but charge me for the lock. It felt like false advertising to me, the staff member seemed a little confused by it as well, but I don't think the facilities have any part in those deals. 2. The clicker for the gate doesn't work very well. I have to click it several times to open the gate and sometimes it does not work at all.
Douglas Mancillas | First ImpressionsFriendly and professional
Irwin benjamin | Overall ExperienceNina at the Uhaul in Victorville CA was the greatest very helpful and nice Everytime I talked to her.
Eddie Miller | Overall ExperienceNena and her staff was amazing. Thank you for your time and support while we moved out stuff to your facility.
Valerie Rojas | First ImpressionsYour facility SUCKS!!!!! My trailer got broken into twice. The last time which was recent is going to cost me a lot of money. People I talk I tell them what happened to me and not to use your facility. Victimville !!!!!
RONNY HOLGUIN | Overall ExperienceMany thanks for every detail covered as I am a deaf senior
esther schmidt | First ImpressionsI appreciated all interactions every individual that attended or assisted me, it was a very pleasant experience all were professional caring and considerate, thank you all I appreciate all you do, God bless and keep it up, proud to have had this experience.
LUIS PEDREGON | Overall ExperienceThe experience was pleasant would rent a storage space from here again if need.
AUDREY DANIELS | Overall ExperienceVery good facility
DURWIN FARLOUGH | Overall ExperienceVERY BAD EXPERIENCE. OUR RV HAD BEEN VANDALIZED TWICE. FIRST, THE WINDOW GLASS OF OUR RV WAS BROCKEN AND THE STAFF SAID, 'THE ONLY THING WE CAN SAY IS SORRY'. NOW, OUR CATALYTIC CONVERTER WAS STOLEN.
Susan Etrata | Overall ExperienceThe customer service was great and welcoming.
Andrea Petrie | First ImpressionsUnit 1003 leaks but still great experience
Mark Valencia | Overall ExperienceTruck drove like a champ but drank a ton of gas. 2400mi, spent over $800 in fuel. Had to purchase and replace the wipers but was later reimburse by U-Haul. A little weak on the hills but got us home.
VICTOR ROUSSEAU | First ImpressionsQuick and easy
helen mejia | First ImpressionsI felt very comfortable with my stuff being stored in your facility thank you and I will always recommend you. Michelle Aguilera
Michelle aguilera | Overall ExperienceI was very happy with me renting a truck from long beach uhaul and was able to drive it to victorville and leave it there. Thank Uhaul.
Cabrina Watson | Overall ExperienceNana Johnson made this very easy for me. I'm so glad I went with U-HAUL Moving & Storage at Palmdale. She took care of everything U-Haul and Storage all in one place so convenient Thanks Nena.
Portia Adams | First ImpressionsGreat customer service. Bradley explained everything clearly, he even answered all my extra questions I had. Great place.
Jeanette Kobzoff | First ImpressionsStaff was friendly and helpful
AUDREY DANIELS | First ImpressionsThe staffing & manager was very helpful very warm & accommodating which was nice for a change Thanks
Nsenga Hughes | Overall ExperienceIt is becoming more & more dangerous INSIDE the gate because of others renting there. People sleeping & living in their units as well as the dregs of society renting there. It's Victorville not UHaul.
david walton | Overall ExperienceThe staff was amazing and welcoming. They made my moving experience fast and easy. I would definitely utilize this U-Haul/storage facility in the future and recommend it to friends and family.
EBONY CLARK | Overall ExperienceGreat service. Clean facility
Tammy Monroe | First ImpressionsUhaul helped my emergency move go smoothly.
Monica Seielstad | First ImpressionsTHE STAFF IS FRIENDLY AND GREAT CUSTOMER SERVICE, WITH EXCELLENT COMMUNICATION SKILL. ORGANIZED, CLEAN FACILITY.
Rosario Castro | First ImpressionsGreat place I would recommend
susan Velasquez | Overall ExperienceGreat service.
Anthony Addison | Overall ExperienceMy storage including several others were vandalized. I spent about 10 good months utilizing this facility so yes they are awesome.
eshelle bennett | Overall ExperienceHelpful, courteous, prompt staff. In the climate-controlled area, however, there is a problem with the lights going out in only 20 minutes inside. It is PITCH BLACK then, I was told so I had a light.
Linda Spaulding | First ImpressionsVery efficient, I appreciated the way they handled themselves professionally. Thank you for a smooth move!
BRENDA LUSTER | First Impressionsattendant had to have 2 locks? that were attached to my rental unit cut because my key did not work on either one, my original lock had been removed. The attendant was very helpful in getting it open
WILLIS HARPER | Overall ExperienceThank U 👍
Selina Vazquez | Overall ExperienceI was very pleased with the way employees treated us and the way the area was maintained.
rodney toner | Overall ExperienceThank you for helping me out in fixing what i needed
Joshua Anderson | First ImpressionsI wish the storage unit I rented had lighting. Other tant tat, the whole experience was great.
Jim Matthews | Overall ExperienceSome friendly employees saved my butt one day when I was in a hurry and my key broke off in the lock. Folks in the office were always very helpful and nice too
Samuel Easley | Overall Experiencecustomer service represented, gave excellent service, and was very nice, & helpful.
Mary MATHIS | First ImpressionsVery professional
valerie richardson | First ImpressionsI was and always have been very satisfied with my rental with hual whether it space or mobile equipment
marvin young | Overall Experiencevery good service
Ramon rivero | Overall ExperienceEverything is great especially the rates.
SEAN / WENDY STAAB | Overall ExperienceGreat service. Super staff.
Richard Head | Overall ExperienceThe staff was extremely friendly and helpful at every interaction. I will definitely recommend.
CARRIE MECHELLE Carter | Overall ExperienceThere was an issue with one of the rental vehicles. The staff promptly adjusted and provided a truck instead. They provided good common sense on how to handle the service. They provided good service.
David Rosso | Overall ExperienceThank you
FELITA GRIFFIN | Overall ExperienceA little pricey that’s all
VALARIE VILLALOBOS | Overall ExperienceVery secure place love it
Santarie Pierce | Overall ExperienceEverything was great as usual
Mike Windust | ReservationGood service
Sheila Saxton | Overall ExperienceVery happy with customer service
Lorraine Arensdorff | ReservationI am a deployed soldier overseas and my storage rent was raised for cleaning and security. My fiancé visited to check on my storage unit and there was trash outside my unit and a dead mouse inside.
Claudia Labastida | Overall ExperienceThay really did a great job 😜
Debbie Sleets | ReservationI liked walking in and being able to walk out without all the red tape. Personnel was very nice and professional......getting me out quickly which is so valuable to me is my time.
LORRAINE PIERCE | ReservationI appreciate the staff, they were responsive and helpful every time I or called visited. Great experience!
ALI ABDUR RASHEED | Overall ExperienceThe staff was always friendly and courteous. Whether they were extremely slow or extremely busy, they greeted me and offered assistance.
Thelma Cureton | Overall ExperienceThe staff are very friendly and helpful. The facility is clean and well maintained. I Would recommend this facility.
Julie Galaz | Overall ExperienceThe staff is always very nice and helpful. Nina is the best.
Kenya Gregory | Overall ExperienceIt's a huge Disappointment! Stored our brand new 5th wheel at this location from Oct 2017. Received emails on payment reminder but FAILED to inform us when theives BROKE into it in March 21, 2 mo ago
JOY Eaton | Overall Experience