Customer Reviews for U-Haul Moving & Storage at Sunrise Manor

4,907 reviews

333 N Nellis Blvd   Las Vegas, NV 89110
(Stewart Ave, Across the street from Smith Grocer)

(702) 453-0740

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(702) 453-0740

333 N Nellis Blvd
Las Vegas, NV 89110
(Stewart Ave, Across the street from Smith Grocer)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Have more utility Dolly's on hand. I needed one and you didn't have any.

Michael Johnson 
Rating:
5.0

Customer did not leave a comment.

Jonathan Narvaez 
Rating:
5.0

Customer did not leave a comment.

Jesus Ramirez 
Rating:
5.0

Customer did not leave a comment.

Emiliano Garcia 
Rating:
5.0

Customer did not leave a comment.

Vicki Hoffman 
Rating:
5.0

Customer did not leave a comment.

Mary Hartmann 
Rating:
5.0

Customer did not leave a comment.

Simi Tapusoa 
Rating:
5.0

I would appreciate if the store could stay open for another hour longer.

Daniel Morales 
Rating:
5.0

Customer did not leave a comment.

Justine Gordon 
Rating:
5.0

Customer did not leave a comment.

Gregory Fowler 
Rating:
5.0

Not one thing, your employees exuberate excellence, answer to the call of duty! Great place , great work attitude

Regina Robinson 
Rating:
5.0

Customer did not leave a comment.

Guillermina Ruiz 
Rating:
3.0

Customer did not leave a comment.

Justin Pahor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ann van de Sandt 
Rating:
5.0

Customer did not leave a comment.

Robert Mason 
Rating:
5.0

Customer did not leave a comment.

Morgan Evans  |  Overall Experience 
Rating:
5.0

Nice peoples!!!

lena jimenez 
Rating:
5.0

Just keep Rosita at the Nellis/Stewart location, she is wonderful!!!

Lori Espinoza 
Rating:
5.0

Keep doing what your doing.

Mark Ames 
Rating:
5.0

Very great experience

Adrian Vargas 
Rating:
5.0

Customer did not leave a comment.

Michael Johnson 
Rating:
5.0

Customer did not leave a comment.

Arnulfo Paez-Marquez 
Rating:
5.0

Customer did not leave a comment.

Fabiola Villa-perez  |  Overall Experience 
Rating:
5.0

Very nice people.

natasha brown 
Rating:
5.0

Customer did not leave a comment.

Shimera Enis 
Rating:
5.0

Customer did not leave a comment.

Nelson Ortiz 
Rating:
5.0

Customer did not leave a comment.

lashontae turner 
Rating:
5.0

Rosetta was very helpful

Robert Flores  |  First Impressions 
Rating:
5.0

It was a good experience the staff was helpful

ALYSSA MARLYN MCCOY 
Rating:
5.0

Customer did not leave a comment.

Noel Lane 
Rating:
5.0

very ok..

Almario Gumabon 
Rating:
2.0

The people working there are not all good. One person proceeded to complain to everyone very loudly about us apparently coming in through the wrong door. That absolutely not ok.

Rita Castillo 
Rating:
5.0

Customer did not leave a comment.

YSABEL FONT-MORFA 
Rating:
5.0

Customer did not leave a comment.

deon johnson  |  Overall Experience 
Rating:
5.0

You guys are doing great just the way you all are respectful,kind,and a pleasure to business with ..

eileen kindle 
Rating:
5.0

Customer did not leave a comment.

Stuart BERMAN 
Rating:
1.0

Ripped us off for 52 extra miles. Take photos of mileage and equipment. THEY WILL RIP YOU OFF! Don't rent from this location

Shawn Goad 
Rating:
5.0

Customer did not leave a comment.

Brandy Levingston 
Rating:
5.0

Nothing. Everything was excellent.

James Nightengale 
Rating:
1.0

When I dropped off the truck, the place was overwhelmed. They were rude, unclear, and offensive. A woman agent came inside and was smearing ME (the CUSTOMER) to a fellow coworker, and I overheard. When I replied, she tried arguing with me and called me a B***H!!! We will never be back... too many friendlier locations.

Brenda DeSherlia 
Rating:
5.0

Great

Jose Rivera diaz 
Rating:
5.0

Good and prompt service. Friendly great. U haul at 333 North Nealis thanks for your service 😎

Alcides Miranda 
Rating:
5.0

Customer did not leave a comment.

Bertha Garay 
Rating:
2.0

I had a rental scheduled for 7:30am on a Saturday morning I get there at 7:15 with several people in line in front of me. Finally a second employee shows up to help customers but I am not out of the office until 7:40am. Also gas gauge was sightless than 3/4 of a tank but it was noted at 3/4 for the paper work.

John Ruggeri 
Rating:
5.0

Customer did not leave a comment.

Jimmy Canul 
Rating:
1.0

on the return i pulled in to the parking lot and went to get in line to drop off my trailer and the drive was backed up after about 5 min or so an employee asked me to pull in front of the trucks so i did and then i sat there for another 25 min.one girl that was working in the drive walked passed me several times and acted like i wasn't even there and another black guy that coming back from parking a truck almost ignored me i asked him if he could help with the trailer and he said something to which i couldn't even here him I have rented several times from this location and was never treated this way and i will never go back to this location even though it is closer to my house

terry land 
Rating:
5.0

None at this time

Victor Anthony Henry 
Rating:
3.0

Customer did not leave a comment.

DEQUINCY MEEKS 
Rating:
5.0

Y'all doing great Job

KIM duffey 
Rating:
5.0

Customer did not leave a comment.

Keith Henson 
Rating:
5.0

Customer did not leave a comment.

John Murillo 
Rating:
5.0

Amazing service!!

vanessa rodriguez 
Rating:
5.0

Los empleados tienen buena atención para los clientes. Gracias

Leticia Garcia 
Rating:
5.0

Customer did not leave a comment.

Carl Smith 
Rating:
5.0

Customer did not leave a comment.

THERESA MAUREEN BELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pedro martinez-llamas 
Rating:
5.0

Customer did not leave a comment.

Theresa Bell 
Rating:
1.0

What a shit show straps for trailer broke customer had to unhook trailer while workers watched I've rented from uhaul alot this was the worst one I've been too never again

ROBERT SHOEMAKER 
Rating:
5.0

Could not have gotten better service

RAMON YRIZARRYS 
Rating:
5.0

Customer did not leave a comment.

Ines esquivel 
Rating:
5.0

Customer did not leave a comment.

Michael Eschenberg 
Rating:
1.0

Customer did not leave a comment.

Jose Aguilar 
Rating:
5.0

Customer did not leave a comment.

brenda Greenwood  |  First Impressions 
Rating:
5.0

100% garantizado

Yasser Eleaga 
Rating:
5.0

Customer did not leave a comment.

Joseph Massingale  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

zenaida morales 
Rating:
5.0

Keep doing what you're doing

Anthony Matthews 
Rating:
3.0

There were times when the 24hr area was not accessible for whatever reason without warning or notice. When I attempted to contact after hour services I never got a text back or a call or anything to this day. It’s very inconvenient when you have a time deadline.

Beverly Aguilar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennica Mercado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Doris velasquez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

salvador munoz  |  Overall Experience 
Rating:
3.0

That the gas level is recorded truly. My truck 7029H was less then 3/4 's of a tank but when I rented from counter it was on paper, at full. I do have pics yet cant upload. Means lot when you are in my situation. But overall this was my first time renting from this location. Usually Boulder Hwy. But I can see returning here, for my next rental. Staff was sweet and understanding. Thank you

Gheneca Sinclair 
Rating:
5.0

The representative was very helpful and friendly

nancy ruth edwards 
Rating:
5.0

Customer did not leave a comment.

claytonia wilkerson 
Rating:
5.0

Customer did not leave a comment.

Ana Balila 
Rating:
3.0

Customer did not leave a comment.

peter caimi 
Rating:
5.0

Customer did not leave a comment.

SAED MARZOUQ 
Rating:
3.0

Vehicle should be cleaned out detailed on the inside there was dog hair everywhere and you can get tell there was smoking inside disgusting

Tony Mccree 
Rating:
5.0

Customer did not leave a comment.

Maikel pavel Salazar valdes 
Rating:
5.0

Courteous knowledge staff accommodating and easy you work with.

Michael Sass 
Rating:
5.0

Customer did not leave a comment.

Ana M Remedios 
Rating:
4.0

Oh my goodness customer service was awesome everyone was very friendly conversational even the person that check the truck you know when you return the truck I had a wonderful experience with it and I will be renting again soon thank you all so very much I appreciate you

Pamela Lee 
Rating:
5.0

Nothing. My experience with this location was 5 star. I am a repeat customer here.

Laszlo Simkovics 
Rating:
5.0

Great customer service. Vehicle in superb condition, a joy to drive.

Michael Sass 
Rating:
3.0

Customer did not leave a comment.

Angie txcucano 
Rating:
5.0

All was good, return after hours, easy and painless.

Paulette Holmes 
Rating:
1.0

The truck smelled just like a pa k of cigarettes and spoke to Jason about a discount and he stated he would see what he could do and call me. I never received the discount or the call

Sandra Daniels 
Rating:
5.0

Customer did not leave a comment.

Cesar Pino 
Rating:
5.0

Customer did not leave a comment.

michael muller 
Rating:
5.0

Rosetta was very helpful and kind when my storage reservation was messed up due to no fault of my own she fixed it quickly…thank you

Anthony Rogers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cheryl fradiue 
Rating:
5.0

Customer did not leave a comment.

Matthew Mcginnis 
Rating:
5.0

Thanks for saving the day for us, you made a Mother's stress level a little easier, helping ur kids.

Mary Woodside 
Rating:
5.0

Customer did not leave a comment.

Stephanie Ramirez 
Rating:
5.0

Customer did not leave a comment.

Tania Keys  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hiram Suarez Toledo 
Rating:
5.0

Honestly I had the smoothest move in and the quickest truck rental. Rosetta was very helpful and nice with the whole process. My only suggestion is maybe explain the 24hr access check in part a little better because boy I was confused but I understand it now. Overall I really like this location!

Alexandria Maldonado 
Rating:
5.0

The traction service light was on but that was not mentioned in the beginning which was the only thing I did not like about my experience

Avery White 
Rating:
5.0

Service was prompt and courteous.

Alonzo Madison 
Rating:
5.0

Customer did not leave a comment.

HENRY WAYNE CHAVEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Everardo Amezcua Rivas 
Rating:
5.0

Very professional and friendly people!

Darnell Collins  |  Overall Experience 
Rating:
4.0

The availability on Sunday was key for me.

Moani Jansson  |  First Impressions 
Rating:
3.0

Was very disappointed with uhaul share. I was contacted to pull a trailer. I agreed and signed paperwork. Uhaul backed out of deal. I will not recommend it to anyone.

CRISTINA MEZA 
Rating:
5.0

I am satisfied. Everything was perfect!

JENNIFER Gentle 
Rating:
5.0

A great team

Tonya Batts 
Rating:
5.0

Customer did not leave a comment.

jayson Colbert 
Rating:
5.0

Wash the equipment

james huegel 
Rating:
4.0

Customer did not leave a comment.

Scott Bartholomew 
Rating:
1.0

Horrible customer service by drop off agent she didn’t want to check my truck in with me there kept telling me to leave and she would take care of it. I told her I wanted to confirm information she was putting in and my total charges and she kept trying to make me leave. I feel like she was trying to add extra stuff to my bill because when I asked her questions she wouldn’t look at me and mumbled. I would never go back to this location and maybe never to uhaul.

Tiffany Wilson 
Rating:
5.0

Customer did not leave a comment.

THOMAS FRANCIS BUZZERIO 
Rating:
4.0

N/A

linda green 
Rating:
5.0

Customer did not leave a comment.

GRETCHEN SWEET 
Rating:
5.0

Just make the uhaul more user-friendly

Victor Anthony Henry 
Rating:
5.0

Customer did not leave a comment.

Tione Gibson 
Rating:
5.0

Customer did not leave a comment.

Celia Pnameno 
Rating:
5.0

Customer did not leave a comment.

LaDonna Ramirez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christian Landeros 
Rating:
5.0

Customer did not leave a comment.

keith Coleman  |  First Impressions 
Rating:
4.0

It was very clean

GENEVA MARIE SIMMONS  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

jimry yagao  |  Overall Experience 
Rating:
4.0

Having later hours for access to storage would be better for people who work swing shift and sleep during the morning.

Julie Langer-Stone  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NANCY SHAW  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juana Jimenez-Lopez  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

John GUTIERREZ SR  |  Overall Experience 
Rating:
5.0

Great I will always use uhaul

Gilbert Mendibles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tremeeka Riley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bionca Walker  |  First Impressions 
Rating:
5.0

They were amazing

GREGORIO BRAVO  |  Overall Experience 
Rating:
5.0

The storage was very clean. There unit was very affordable.

ANATHONY BROWN  |  Overall Experience 
Rating:
2.0

I don’t like the increase

RICHARD EDWARD WILSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alberto Solano  |  Overall Experience 
Rating:
5.0

5STAR HELP!!!!!

Carol Clark  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JAQULINE POWELL  |  First Impressions 
Rating:
4.0

Paula was very helpful and nice but she needed more counter help the line was halfway to the door. The wait was just a little long to get what you needed. To get a truck or to just rent a storage unit or just to buy something in the lobby boxes and wrapping paper. Definitely need more counter help.

Marlon Taylor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebecca Hess  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jacklyn graham  |  Overall Experience 
Rating:
5.0

Love it

Cyon Mcclain  |  First Impressions 
Rating:
5.0

Everyone very helpful and knowledgeable...felt very comfortable with storing my merchandise in this facility...

PATRICIA ALMARAZ  |  Overall Experience 
Rating:
5.0

I did notice that there are a couple of people that are living outta they're storage units. This will eventually lead to your nellis and stewart location becoming a homeless camp. I have used this location for truck, trailer and storage for almost 10 years. This will also manifest an unsafe environment for older and female customers. I do not know if the current management acknowledges that this issue is occurring. I know its a tough economy but ,this is an example of homeless takeover . When homeless are moved there is always a huge amount of trash left from the hoarding not even considering the infestation of critters and insects that accompany this never ending problem. Please feel free to contact me for any further comment. Thank you.

Zachary SANCHEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANYHONY ROGERS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ruby crenshaw  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cherie Edwards  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nallely cruz martinez   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JASON THOMAS T SHANAGHER  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Shaina Holmes-Robinson  |  First Impressions 
Rating:
4.0

I would have said excellent, but there were unused uhaul trucks park in the load and unload area making it hard to access.

KENDRA Vides  |  Overall Experience 
Rating:
3.0

Would have loved to stay at this facility, but the cost keeps going up frequently..we’ve been here about 8 years .

JOE GERRANS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

teresa gayles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kipchoge Jackson  |  First Impressions 
Rating:
5.0

Very nice friendly staff, very clean facility. I enjoyed my storage at this location

Carolyn Turner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGEL CHRISTIAN RAMOS  |  Overall Experience 
Rating:
5.0

Thank you

Stephanie Ledford  |  Overall Experience 
Rating:
3.0

While moving my personal belongings from the storage area around 7PM; my family was approached by a couple asking questions about my belongings. We felt very unsafe! I did not see any emergency buttons or phones to use.

Crystal Evans  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rita Shepherd  |  First Impressions 
Rating:
5.0

I would use you again

Rebecca Hess  |  First Impressions 
Rating:
5.0

The U-Haul facility at 333 North Nellis in Las Vegas is a very clean and well run business. The hours are great and open at 5:00 am. The storage units are clean and well kept. I never visited my storage unit and found the inside covered in dust, nor did I ever see any evidence of droppings. I would highly recommend this U-Haul facility.

Gregory Haynes  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

VERTRINIA RIDLEY  |  Overall Experience 
Rating:
2.0

Don’t know how my mattress has mildew on it

charlene Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margaret Bartee-Keyes   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alejandra Sosa  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Beatrice Waters  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Sass  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RUDOLPH SARAH LINDSEY  |  First Impressions 
Rating:
4.0

Getting more expensive every year

Nafetalai Sitake  |  Overall Experience 
Rating:
2.0

Did not deliver what I ordered on the corporate website. Canceled my order as they sold my storage unit before got there then did not give me the promotion I was promised. Went back online and reordered the unit I wanted and lied after rented it that wasn’t available or that they didn’t offer that.

JAMES DAVIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERRY FINE  |  Overall Experience 
Rating:
5.0

I definitely recommend this location! Thank you!

Wilfredo Gomez  |  Overall Experience 
Rating:
3.0

All of the staff was professional except for Cynthia at the 333 N Nellis location in Las Vegas, NV. She does not know how to properly take notes and relay those notes to her staff. I had the same conversation 3 times due to her being incompetent. Thank you Paula for all you did to help me with my out of state move.

Monica Rayford  |  Overall Experience 
Rating:
5.0

Staff members were very friendly and helpful

LAURA RUDE BARBATO  |  Online Move In 
Rating:
3.0

Need to learn to be more friendly.

Sonia Rosado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Hunter  |  Overall Experience 
Rating:
1.0

I only needed the storage unit for 5 days and that’s exactly how many days I used it for ! Yest I was charged 159.00 + tax a full month and then you turned right around same day and rented ! That is a horrible greed and I feel I should only been charged the 5 days ! I was told the lock was free and rental agreement did not incl. it as cyst. Serb said it would not ! then upon arrival was told no, needed to pay 14.99 so I paid that as well !

NICOLE KYLES  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MELANIE A BERRY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Phillip Linenschmidt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Crystal Coronado  |  Online Move In 
Rating:
4.0

Great storage with convenience and security

Silas Dominguez  |  First Impressions 
Rating:
5.0

They just need to have more people working in the office took a little time to get served but service was well

ANYHONY ROGERS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Willie Dorris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nikki Rodriguez  |  Overall Experience 
Rating:
5.0

Very nice people and family friendly

kesha chambers  |  Overall Experience 
Rating:
5.0

Everyone was so kind and helpful! 'Appreciate you!!!

Kirin White  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marina Hinojosa  |  Overall Experience 
Rating:
3.0

Some of the personal were wonderful Some not much. Most of my things were threr not all!!!!!!!!!

SHAUNNA CARTER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Feliciano Dugenia  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Willie Dorris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley Solorzano  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stephanie Ledford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JENNIFER TAPP  |  Overall Experience 
Rating:
5.0

All the staff is super helpful and professional!

Baron StJohn  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jason Nash  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHINEQUA ARCESUTHERLAND  |  First Impressions 
Rating:
5.0

Its just was great 👍

FERNANDO BARRAGAN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ambrea Moffett  |  First Impressions 
Rating:
3.0

Only reason for average, I was under the impression that your RATE HIKE was only for new Customers, not existing (unfair policy), no rate adjustment when I closed out the account early, no Military discount.

Charles Henderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Francis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james hawkins  |  Overall Experience 
Rating:
5.0

The outside appearance was great and the inside as well with the exception of a small cockroach crawling around the storage unit 3rd floor across unit3321 which I’m occupying with my belongings. I just hope I don’t have any critters inside the unit since my belongings are clean.

Maria Garcia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ebonique crowder  |  Overall Experience 
Rating:
5.0

One employee name Cynthia at 333 Nellis Uhaul Las Vegas was been very nice and helpful. She performe her job more than I expected

cecilio danila  |  First Impressions 
Rating:
5.0

The staff is amazing and so helpful! I had my storage for a full year and never had any issues or problems. Thank You so much to the staff for their hard work and going above and beyond .

Emely Rivas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBRA PAYNE  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Leidiana Michel De Santiago  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Nikki Rodriguez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Yodiet Mcgrue  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Laurie Frost  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jerome Smith  |  Overall Experience 
Rating:
5.0

Very nice place and secure,you best believe it you try to open a storage unit with out signing in,you won't get in and it's all on camera.

Kelly Alimad  |  Overall Experience 
Rating:
5.0

Unfortunately, because of elder abuse I had to escape to safety, and lost everything I had left in this world, inside my locker. Thank you UHAUL for trying to help,as much as you did. At 71 I'm starting over empty handed, and homeless, but alive, and safe. Again to the Nellis Blvd NV. staff. And to the NV Department Of AGING Thank you

Laverne Lockhart  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

cheryl lecitona  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paula Stanley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sergiy Poletskyy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany Ally  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zenaida Hickey  |  Overall Experience 
Rating:
5.0

My stuff was there for over a year and it was safe. Besides the slight increase in price for a unit I already had, I had a good experience. Customer service helped me when I needed it; especially, when I changed units and the one I had gotten was bad so they apologized and gave me another. Thank you for offering a clean and safe place for my things while I had to wait to have my stuff with me.

krystal molden  |  Overall Experience 
Rating:
4.0

The staff at the Nellis location is very attentive and helpful at all times that I dealt with them. The storage area was always clean and secure! Thank you for our time together.

Michelle Longoria  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Zenaida Hickey  |  First Impressions 
Rating:
3.0

I informed would be coming back for my lock Sunday or Monday , my storage was fully paid up for the month, my lock was sawed off, I want reimbursement for a lock!

Angel Gonzalez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra Aguirre  |  First Impressions 
Rating:
3.0

When turning in the Truck Rental the Lady attended did not clarify to me whether I owed money or not. The lady inside the office was better In helping me understand my balance for the Truck Rental. I had a hold but the final balance was different in the Rental. I was owed $30. Thank you for the employee inside the office.

Jose Nolasco Navarro  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kathryn Johnson  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Chana Pich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jolania Parks  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Latasha Jones  |  First Impressions 
Rating:
5.0

Rosetta was super professional,super knowledgeable and extremely helpful, she is an awesome employee !

Rebecca Gandara  |  First Impressions 
Rating:
5.0

Please let your staff know that they are a gem to their company.

Nelson TrotterJr  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jane Cooper  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Elaine Millender  |  First Impressions 
Rating:
5.0

Excellent storge facility, except that the prices are higher than what I actually could afford .

Jennie Luna  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Julie Mincek  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Francisco Espinoza  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Quiana Mcgee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Renee Keller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kala glover  |  Overall Experience 
Rating:
5.0

Your staff was polite and very helpfull.

Eugene Anderson  |  First Impressions 
Rating:
5.0

Facility was always clean and well maintained. Most importantly, it was very secure.

TOM KNIGHTSTEP  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyrone Triplett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marcus Dwayne Burns  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alma hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zachery DeLaughter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

oscar Paredes-gaona  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adriana Melendez  |  Overall Experience 
Rating:
4.0

I am doing two long hauls, this would like two months free, as it is a completely when doing long hauls for this?

Angel Gonzalez  |  First Impressions 
Rating:
4.0

I thought they would have prorated my balance. 17days is not much but still something.

Felix Flores  |  Overall Experience 
Rating:
5.0

Everything was great. I would definitely use Uhaul again or recommend it to others.

AARON BENNETT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Demarcus Clemons  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Adam Woods  |  Overall Experience 
Rating:
5.0

My stuff was stored there for almost 2 years and I live way in Arizona...not once did I ever get a call or email stating anything wrong with my stuff or storage......Thank you so much. Will definitely refer anyone to you 🙂

mary thornton  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

kaoutre koudia  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

maurice cooper  |  Overall Experience 
Rating:
5.0

Great people in a great place.. awesome thank you

Myrna Martino  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adriana Melendez  |  First Impressions 
Rating:
5.0

Mr. Eddington provided great service.

norma correa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brianca Walton   |  Overall Experience 
Rating:
5.0

Excellent staff! They called me to Remind of my last day to move-out.

Julio Quinto  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

thomas ramsdell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELLISON MARK FUENTES LIM  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Nafetalai Sitake  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

scott brammell  |  Overall Experience 
Rating:
5.0

The clerk at the desk was particularly nice. She was great when we opened the storage area and she was extremely nice when we closed it. I liked that I was emailed each time the monthly payment was due so I didn’t have to follow up. And closing it was so simple. Thank you for working with us

John Jolly  |  Overall Experience 
Rating:
5.0

They were awesome as soon as the guy heard my story he didn't hesitate to help me with lowering my last payment, thank you so much.

Jessica Flores  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lorraine Suraci  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Brijmohan  |  First Impressions 
Rating:
2.0

I cancelled my account on 10/4 and have been waiting for my refund. I could not get Uhaul to answer the phone, my chat was disconnected after I requested a refund, so I sent an email. This is really poor service.

Christine Jacobs  |  Overall Experience 
Rating:
5.0

The prices were a bit steep from what I was used to but its Las Vegas so just the city itself overcharged everything

Anthony Siranda  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristine Lewallen  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Anzetta Mays  |  Overall Experience 
Rating:
2.0

Over expensive. Want to complain about something left that needed to be cleaned up 2 weeks prior. After locking me out to be notified, I wAs notified and than was told lock would be removed. 1 week later still locked. Young lady that came to remove lock was only nice one.

Shannon Elamin  |  Overall Experience 
Rating:
1.0

Your morning crew shift are very rude they have no good communication skills!! I will very well like to speak to someone that’s over the the manager on Stewart and nellis!!!

Myesia Tatum  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

george braddock  |  Overall Experience 
Rating:
2.0

Twice I made reservations for a truck, and when I called to confirm the second time once again, they had None of my information. The third time, everything went well, that's because I did it through the 800 number. These people need to realize when people are moving, there's No room for error or laziness. I would NOT recommend doing business with uhaul on nellis.

vanessa valdez  |  Overall Experience 
Rating:
5.0

All around helpful and nice after driving 27 hours this was the best transition of my trip.

Roosevelt Woodruff  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony Pena  |  First Impressions 
Rating:
5.0

Estuve satisfecha 😁 con el servicio mis muebles estuvieron por 3años y salieron muy bien como yo los dejé me encantó la seguridad del establecimiento la seguridad excelente servicio yo nunca fui a checar mis cosas por q sabía q estaban seguras mis cosas gracias por sus cuidados

Laura Gomez-Mejia  |  Overall Experience 
Rating:
5.0

Thank you so much all the team member who help us

FERMEL GABRIEL ONGOGAN  |  First Impressions 
Rating:
1.0

Our unit was broken into. A police report made and UHaul claims its not their responsibility.

JULIE DILLON  |  Overall Experience 
Rating:
4.0

Good facilities

Anthony Siranda  |  First Impressions 
Rating:
5.0

The reservation for another location was invalid. The other location was booked up. I am unsure why U-Haul gives out reservations for locations that does not have capacity. Real inconvenience to us and cost more money with the mover for this blunder.. This location had capacity and helped us out

KEITH COSTELLO  |  First Impressions 
Rating:
5.0

From staff to building 5 stars

Omynisha Green  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Cogan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher Woolf  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francisco Esquivel-Farias  |  Overall Experience 
Rating:
5.0

Buena atención y disciplina

Isabel Perez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sherry Rogers  |  Overall Experience 
Rating:
2.0

The lady at front desk messed my card up somehow I needed to get in late night and I couldn't had to wait the next day cause she didn't do her job

Danielle Salinas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diego Valenzuela  |  Overall Experience 
Rating:
5.0

The folks were very Knowledgeable and Professional! They went above and beyond on helping me get everything I needed and solving a stressful situation!

Charles Henderson  |  First Impressions 
Rating:
1.0

The general manage was vary disrespectful he was a highly unlikeable person

Brent Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kender Estuardo Erazo Orrego  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Heather Dallman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dorothy Parker  |  Overall Experience 
Rating:
5.0

Great service

dewon dean  |  Overall Experience 
Rating:
4.0

Awesome service

Danielle Littleworth  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lillyana Subias  |  Overall Experience 
Rating:
5.0

Thank You

Shawnye Burford  |  Overall Experience 
Rating:
5.0

Amazing staff!

Joann Celeste  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Danielle Volkeer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Myisha Dorsey  |  Overall Experience 
Rating:
5.0

The only storage I trust. This my second time.

Romeka Rackley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher Woolf  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RITTIER YOSVANI Truck LIZAMA GOMEZ Recover  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dawn ezzo  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

WILLIAM COLLETTE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SOLANGUE PORTILLO  |  Overall Experience 
Rating:
1.0

During my move the bus routes to a gig through a temp agemcy were ureliable, was locked out by the janitor for god knows why, of my peraonal unit. Somehow me listenung to music in my room on headphones for an hour interfered with her ability to sweep and mop, and its a little suspicious that she kept teying to open it as well. Otherwise nice eatablishment. My 24 hour access never worked properly, amd alarms seem to constantpy trip for no reason at all times of day.

Maxwell allen  |  Online Move In 
Rating:
5.0

Everyone was very helpful to getting me the right size unit to helping me properly back your vehicle up when I first arrived. Thank you so much for the warm welcome to Vegas.

Brianne Bailor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alfreda Robb  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony Cosenza  |  First Impressions 
Rating:
5.0

Sherry & the crew were Amazing

Kaci BELL  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

WILLIAM COLLETTE  |  First Impressions 
Rating:
5.0

Sherri was excellent, helpful and pleasant

Chavis Sibert  |  First Impressions 
Rating:
5.0

Every time I went in there everyone was so helpful, the first day I opened my account with U-Haul for a storage unit, one of the attendance walked me to the unit and showed me where it was. I thought that was very nice. Thank you Patti Dominguez

Patricia Dominguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GINA ALBERT  |  Overall Experience 
Rating:
5.0

Very efficient and helpful

Jackyln Wright  |  First Impressions 
Rating:
5.0

Excellent service!

Joann Celeste  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

teresa banks-williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mbaheru ahauakhet  |  Overall Experience 
Rating:
5.0

Great location, easy to get in and out. Always open when I needed to get something.

Barry Bruland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HELEN PARKEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank Thompson  |  Overall Experience 
Rating:
5.0

The storage was well kept clean and safe. I would recommend your services to other people. Thank you for a wonderful experience with my property.

MARISA roberson  |  Overall Experience 
Rating:
5.0

I have used U - Haul since 1965- 66 and never had a problem with storage or truck/trailer rental. Your prices and service is unmatched across the country. Thanks for the years of quality and service ..... not many companies today care anymore. Thank you, Jan & Kayleen

kayleen VANBUSKIRK  |  Overall Experience 
Rating:
2.0

One of the customer reps by the name of Dill was very rude, spoke over me and provided me with poor customer service. I ended up having to speak to the assistant manager due to his poor customer service. Very disappointing

Jamie Walker  |  First Impressions 
Rating:
5.0

Sherry is the best and she is so patient. She need a raise.

teresa banks-williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexis Ann Saunders  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ROY HOGSETT  |  Overall Experience 
Rating:
1.0

I rented a unit from you for 3 months. I chose your facility because it was well lit and needed a key card to enter, yet my storage was broken into and ransacked. Not only did they take several expensive electrics, but they completely destroyed boxes of photos and personal items in my unit, things that can’t be replaced. It was upsetting to find out after the fact that this happened to others in your facility and we were not notified.

Diana McKinney  |  Overall Experience 
Rating:
5.0

Con respecto al servicio e instalaciones todo perfecto. lo unico que no me gusto esque afuera en el area de carga y descarga habia algunas personas que yo creo no tenian negocio para estar en esa zona.

rosario lopez  |  Overall Experience 
Rating:
1.0

The worst, mis-managed, exsperating, moving experience of my life! Second Uhaul rental this year; long-time customer, never again. Never...egregious, conflicting, plethora of emails, overcharged, contractual obligations unmet by Uhaul during every phase of my move. Condescending, marginalization, ineptitude of reservations, pick-up of 20' truck & tow dolly, teamster 38 yrs, drove through 6 wildfires from CO Springs to LV, NV, almost 1000 miles out of normal route, I-70, closed, Glenwood Springs fire, Grande Junction fire, Cameron fire, 40 West, Dinosaurs Rock Jensen, CO, to Provo, Utah...double gas, driving time, trip sheets don't float! Someone should have alerted me to the fact of the Glenwood Springs Fire from U-Haul prior to, during overcharging me for driving extra mileage for truck & dolly pu. I DID NOT KNOW ABOUT THE FIRES UNTIL I HAD DRIVEN FROM FOUNTAIN TO MANITOU TWICE AND TO CASTLE ROCK, CO. TOO BUZY LOADING 20 FT TRUCK FOR 2 DAYS TO ENGAGE SOCIAL MEDIA OR ANY OTHER SYSTEM RE: CO., UTAH, MASSIVE, FIRES. NEVER AGAIN...Although reservations were generated 2 miles from me in Manitou, Uhaul changed them 4 times, to 66 miles, 120 miles, etc. for pu. Storage reservation in LV was not available upon arrival, so I have absolutely no clue what their facilities offer. Although Linda Borden reserved a storage unit upon arrival, Uhaul personnel intimated they had no reservation for me after a long, perilous drive. Unfortunate business experience, learned my lesson. NEVER AGAIN WILL I ASSOCIATE WITH UHAUL. Be on notice, disrespecting disabled Veteran's Widows is unacceptable. I never needed to be lied to, cheated, eviscerated, and violated by Paul, Rep West' s assassin, judging me, I will never do business with Uhaul again. Thank you Janella & Tim Manigift for your service, respect, integrity & honor. Every other individual I have encountered in this trip re: August 12, 2020-August ? 2020 with Uhaul has been disreputable, disingenious, and felonious. I suggest you try Penskey, or anyone else but the gouge is on and you the recipient are the VICTIM. Heed my words. I never received the reserved storage space by Linda Borden, per email at 333 N. Nellis, so disregard the, "hate to see you go bs," from Uhaul. Right hand doesn't know it has a left.

KAREN CLAUSEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vicente Rubio  |  Overall Experience 
Rating:
1.0

It was good until my unit was broke into and thing got stolen and it advertised as a secure storage

JASON MILLER  |  Overall Experience 
Rating:
5.0

The only thing I realized after I got home is that if I had booked it online I would’ve received my lock for free, but I was having issues opening my account online so I had to go into the office. And I forgot to mention it when I was signing the paperwork. But other than that the experience overall was very good, The two gentleman that helped me was very nice and helpful.

Patricia Dominguez  |  First Impressions 
Rating:
5.0

The facility and the staff were always awesome!

Brian Glover  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ramon Jusino  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lashay Romero  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Bryan Swartz  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

jecenia flores  |  Overall Experience 
Rating:
5.0

U-Haul has long been the leader for self movers. Their trailers and vehicles drive like champs. The staff are always helpful and knowledgeable about product and seek to find solutions, given specific situations. Wouldnt go anywhere else.

Gregory Haynes  |  First Impressions 
Rating:
5.0

Friendly, helpful staff. always there when you need them, with any kind of question.👍 great job, keep up the great job. Thank you, and i will miss you Sir: Deron Johnson

Deron johnson  |  Overall Experience 
Rating:
5.0

Excellent, Helpful and very professional staff!

Todd Prentice  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodney Quimson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ferdinand Padla  |  Overall Experience 
Rating:
5.0

This is the wife of Chris Howard filling this survey out. We moved to a house with room for the stuff in storage, But we know where to go if we need you again and know our need will be met like always! Thank you for your exceptional service!

Chris Howard  |  Overall Experience 
Rating:
4.0

Staff there always took care of me.

Salvador Munoz  |  Overall Experience 
Rating:
5.0

Exelent services I'm so happy good desicion thanks .......next time come back here because is incredibly my stuff is good and save..

Maria Duenas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Javier Rios Mendoza  |  Overall Experience 
Rating:
5.0

I rented an outside storage unit that was not climate controlled for 10 months. I was worried that my items would be damaged from water or heat or bugs might have found their way in. Surprisingly, all my items were in pristine condition. The staff was always very friendly and helpful as well.

Kasey carroll  |  Overall Experience 
Rating:
5.0

Super nice people and great facility, I highly recommend if you’re wanting a storage unit and Great people to assist you with your needs.

John Fontan  |  Overall Experience 
Rating:
3.0

Everything was ok until the month when I only needed the storage for 10 days but I still had to pay the whole month's rent. This is a tight time right now and I felt it was definitely a waste of money and I was really upset about having to pay that with no refund of days not used. I feel this is a Uhaul policy that needs changing.

tanesha jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johnna Hernandez  |  Overall Experience 
Rating:
5.0

They kept the place very clean. The staff was so helpful. I would recommend Hualapai for any one looking for storage.

Thomas Mount  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristin Lazzell  |  Overall Experience 
Rating:
5.0

The whole experience I had with all the staff was great! Everyone was so attentive and SUPER helpful. I honestly am not good with names but literally the entire staff that I came in contact with was beyond AMAZING. I will definitely be recommending you guys to everyone! Thanks for the amazing service!

Cristiana Spitzer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Wahnon  |  Overall Experience 
Rating:
5.0

I have never recived such a great service like I have received from this place. The staff were very helpful and the manager very professional. I had my storage for over 6months and my belonging were safe. Thank you Sherry and thanks for having great staff. You all make a nice place to come over and get treated with kind and respect. I totally recommend this place to my friends in a need of a storage and or a rental of trucks.

Heydi Barales  |  Overall Experience 
Rating:
1.0

Love the dolly's!

Marcus Farris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Galindo  |  Overall Experience 
Rating:
4.0

Overall I would rent a storage unit again there and I would definitely recommend your facility to my friends. The staff was always friendly and very helpful. I thank you for the wonderful experience him I will definitely be back again. Thank you very much.

Jeffrey Stamps  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

steven kamensky  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lonnette Mcfarlend  |  First Impressions 
Rating:
5.0

She was so nice . And helped me out so much.

Geren Peel  |  First Impressions 
Rating:
5.0

Amazing!

Xavier Williams  |  Overall Experience 
Rating:
5.0

Excellent service, excellent personalities

LINDA MANVILLE  |  First Impressions 
Rating:
5.0

Great customer service.

Stormy Loraine  |  First Impressions 
Rating:
5.0

Excellent!

charles cathcart  |  Overall Experience 
Rating:
5.0

They were awesome and if there were issues they always were willing to help out! Thank you

Valerie Tomecek  |  Overall Experience 
Rating:
5.0

friendly staff

Parvindra Kumar  |  Overall Experience 
Rating:
5.0

Keep up the good work. Exceptional customer service and knowledge of the facility and equipment

Taniesha Wallace  |  First Impressions 
Rating:
5.0

Na

Debbie Johnson  |  Overall Experience 
Rating:
4.0

If the office had longer hours, later in the evenings to accomadate the hours in Las Vegas, it would be perfect.

Cherish Fortier  |  Overall Experience 
Rating:
4.0

It was clean and neat Service was nice

Geri Lynn Silva  |  Overall Experience 
Rating:
5.0

They were extremely helpful and understanding after driving in from out of state. They took their time to familiarize me with their facility and I really appreciated it.

David Leal  |  First Impressions 
Rating:
5.0

Yes, especially, upon arrival, on Wed., Oct. 9, time pressure, to turn my truck in at another location, to get some of my stuff in storage, then to have First Month Free. Staff was great.

Mark Tjepkema  |  Overall Experience 
Rating:
5.0

Employees were attentive & helpful & good natured

Mark Tjepkema  |  First Impressions 
Rating:
2.0

The office staff was excellent. However, the heavy-set man who works there in the lot is very RUDE.

Holly Revolledo  |  Overall Experience 
Rating:
5.0

Very friendly and accommodating. Would recommend.

patricia Evans  |  First Impressions 
Rating:
5.0

We appreciated that you keep the temperature comfortable to go into our storage and do what we needed to do during the time we had our storage with you. Thanks

Ed Walton  |  Overall Experience 
Rating:
5.0

Rosetta was professional, friendly and helpful. Excellent customer service!

Theresa McDonald  |  First Impressions 
Rating:
5.0

Everyone there is very pleasant and we were able to get a convenient storage unit and return the truck and trailer without any difficulty.

Holly Revolledo  |  First Impressions 
Rating:
5.0

I appreciate everything you guys did for me. You are the BEST. Thank you

Nancy Dailey  |  Overall Experience 
Rating:
5.0

I will use U haul again if I need too.

JULIUS SMITH  |  Overall Experience 
Rating:
5.0

All the staff was very helpful. Many Thanks to Rosetta

Ina Mckenzie  |  Overall Experience 
Rating:
5.0

Safe were helpful and very friendly, i would recommend this place.

Judith Silva  |  Overall Experience 
Rating:
5.0

Excellent customer service and clean facility

MARTY REFORMAT  |  Overall Experience 
Rating:
5.0

Everything went off as planned picked up 26' truck everything was clean and the ppl were great to work with.. Always like using U-Haul because of the friendly and helpful staff. Will highly recommend

Michael KORY Haueter  |  First Impressions 
Rating:
3.0

Some of the team Members were lazy and made the good people look bad

Jeanette Saucier  |  First Impressions 
Rating:
5.0

Everyone there is great especially the Gm and one guy who stands out name Shane.

Jamal Watson  |  Overall Experience 
Rating:
5.0

Thanks

rose brown  |  Overall Experience 
Rating:
5.0

A very Clean and Secure Storage Facility !

Margarita Lierow  |  Overall Experience 
Rating:
5.0

I was very impressed by the courtesy and professionalism by all the staff at this location. Well done!

Margarita Lierow  |  First Impressions 
Rating:
5.0

I would gladly recommend people to come to this place of business.....I would not tell them or let them do business with the one uhaul company in the springs off GOGs they give you broken equipment

Florence Alloway  |  First Impressions 
Rating:
5.0

Love the manger I didn't get her name but we was stressing out about moving in a storage and it was one left and she was helpful sweet kind hearted she is awesome thanks .

precious gilmore  |  First Impressions 
Rating:
5.0

I had a storage here for 4 yrs. It was affordable and very secure. I reserved a trailer to collect my belongings and it was there on time when I showed up. Very helpful and friendly.

Kerry CALDERA  |  Overall Experience 
Rating:
5.0

Sherry and Destini where very professional and caring.

JERMAINE VINCENT  |  Overall Experience 
Rating:
5.0

Great

Crystal Mingo  |  Overall Experience 
Rating:
5.0

All of U Haul Associate is excellent. Thank you.

angela thomas  |  Overall Experience 
Rating:
5.0

Service was great and personal was very well informed

Kathy Kerr  |  First Impressions 
Rating:
5.0

Great experience, very informative, would come back again and recommend to family m friends.

sergio barrera  |  First Impressions 
Rating:
1.0

Uhaul truck broke down in California towards national city California. Couldn't get home. Horrible service. Windshield wiper fell off due to being zip tied on and was in heavy rain driving. Almost we

will parks  |  First Impressions 
Rating:
5.0

Thanks

Paul Biddix  |  Overall Experience 
Rating:
5.0

Thank God for uhaul.....And thank you Uhaul for making a way. Uhaul was there for me.

Teneeka Allen  |  Overall Experience 
Rating:
5.0

My whole experience was great, everyone went over and beyond my expectations. Very helpful thank you for all your help

Lizette Jara  |  First Impressions 
Rating:
4.0

II like the indoor storage unit and very secure and staff are very friendly.

Deborah Simpliciano  |  Overall Experience 
Rating:
5.0

I love this storage and how they keep it secure and climate control. Employees are so awesome and they provide such an amazing experience with their customer service. Thank you

Ashley Stroud  |  First Impressions 
Rating:
5.0

Excellent service

robert scott  |  First Impressions 
Rating:
3.0

My First time renting A trailer overall good experience, friendly and helpful staff.

Yesenia Garcia  |  Overall Experience 
Rating:
5.0

Excellent service all the way around

brittany conroy  |  First Impressions 
Rating:
5.0

Customer service was excellent, attention to my needs were met 100 percent.

Paul Biddix  |  First Impressions 
Rating:
5.0

I did the early check in on my computer and did that make a difference! I was in and out with the truck in minutes! The man who waited on me was courteous, professional and pleasant! Thanks!!

elizabeth julson  |  Reservation 
Rating:
5.0

Nice staffing

Mary Tims  |  First Impressions 
Rating:
5.0

Very friendly and professional. The check in on the return was painless. Very quick and no wasted time. Explanation on storage was very good and clear. Thank you

Jack Hyatt  |  First Impressions 
Rating:
1.0

My unit was burglarized several times. Need to do something about after hours access, as that is when the burglaries happen.

BETH STINE  |  Overall Experience 
Rating:
4.0

The general manager was very helpful. I appreciate Sherry.

Tanya Graham  |  Overall Experience 
Rating:
5.0

The management team were very friendly and helpful when I set up the unit. They took the time to help me select a unit that was convenient for me and explain the fees and usage.

virginia budzenski  |  Overall Experience 
Rating:
3.0

You don't leave enough space for a real comment. Just say, I have had 3 major, bad experiences with UHaul. I did not choose this company, my son did. 3 breakdowns, burned out engine on a 2500 mi move

ronnie bruster  |  Overall Experience 
Rating:
5.0

Customer service was above and beyond..Thank you.

Ideya Davis  |  Reservation 
Rating:
5.0

The staff were friendly and curtious. the storage facility was clean and well lit. the experience was pleasant and I would recommend to family and friends.

Rose Gear  |  Overall Experience 
Rating:
5.0

Facility was always clean and secure... Staff was always happy and willing to help when needed. They are VERY knowledgeable and friendly... Always looking to go above and beyond to help out customers

Mickey Willis  |  Overall Experience 
Rating:
5.0

Would use again and recommend.

Tristan Hicks  |  Overall Experience 
Rating:
5.0

Very clean great staff but the hours didn’t work for me they close to early

Jacqueline Cantu  |  Overall Experience 
Rating:
2.0

I moved out on Sat. 8/25/18. My rent was due on 9/4/18. After everything was out I went to the office to close out an I should have had a refund of 10 days. The guy said Sorry no refund for the days.

DEBORA SMITH  |  Overall Experience 
Rating:
5.0

I was in a hurry and I was able to get information and get the storage I needed without any hassles.

Kendra Pittman  |  Reservation 
Rating:
5.0

They were awesome.

leslie niles  |  Overall Experience 
Rating:
5.0

Super facility and staff

Darla Alpizar  |  Overall Experience 
Rating:
5.0

Great place for my needs,clean secured friendly staff... very busy all the time

Nelson Bauza  |  Overall Experience 
Rating:
5.0

Great service.

ray bergeron  |  Reservation 
Rating:
5.0

N/A

brian hooks  |  Overall Experience 
Rating:
4.0

Great customer service staff

CHARLES PARENTI  |  Overall Experience 
Rating:
4.0

Great friendly place to store your personals,furniture and what ever you want.secure place would recommend to anyone.

mario martinez  |  Overall Experience 
Rating:
5.0

Very nice experience with all staff members.

Collette Williamson  |  Overall Experience 
Rating:
1.0

They tried to charge me for "damage to the lock".. $75 for a simple metal slide lock that couldn't be more than $15..

james mason  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

Back
To Top